DEVAKI .
Current Address
Address : No: 261, I BLOCK,
V.O.C.NAGAR, TONDIARPET
CHENNAI-600 081
Tel (Res.) : 91- 044-9841065203 / 9841610602 RES:044-42836184
Email : devakikrishnan@yahoo.com g_topmarkers@yahoo.com
Personal Particulars
Age : 30 Date of Birth : 28 MAR 1979
Nationality : Indian Gender : Female
Marital : Married
Status
Permanent : India
Residence
Educational Background
Post
Graduation : Masters Of Business Administration Grade : First Class
Field of : Human Resources Management
Study
Under
Graduation : Bachelors of Commerce Grade : Second Class
Field Of
Study : Commerce
Name Of The
Institution : University Of Madras
University
Technical
Qualification : Wireless Mechanic Cum Operator Grade : First Class
Typing in English - Higher
Tamil - Lower
PG Diploma in Personnel Management Grade : First Class
and Industrial Relations
Experience
Work Experience:
Working as Back-up in Perotsystems BPS for the period of 13th June 2005 to still now.
Nature of job:
It deals with Medical Billing.
Billing to the doctor for their service rendered to the patient.
Verifying the claims are denied or paid.
Keep the team informed abut the updates from the client delivery the quality work on TAT
Maintaining the quality of the d\team regular feedback and refresher
Acting as Group Coordinator
MARCH 2003 – MAY 2005 worked with M/s.BLAZE FLASH COURIERS Private
Limited, Chennai.
Nature of job: Customer Service Manager
Giving the details of the available flights and the transit time of the load arrival time and from
various destinations and the cut off time of the load entry to the Airport.
Follow up with the Operations personnel.
Attending calls from the customer
Solving customer queries and complaints and give revert to them
Coordinating with domestic branches for pickups and deliveries
Maintaining reports on daily basis
FEBRUARY 2000 – FEBRUARY 2003 worked with M/s. VAIGAI WINGS PVT LTD, Chennai
Nature of job: Counter Staff Assistant
Passport form Filling and Submission
Taking care of the confirmation seats for the passengers for Domestic and International Flights
Computer Proficiency
Area Skill
OPERATING SYSTEM DOS and Windows 95
LANGUAGE Java script
ACCOUNTING SOFTWARE Tally 6.4
Languages
Languages To Speak To Write
English
Telugu
Tamil
Extra Actively participated in sports activities and won prices in school
Curricular : Active participant in Volley Ball Team in District Level
Activity Active participate in the Athletic Events
References
Name : R. Sutha
Position : Client Manager
Company : PEROTSYSTEMS BPS INDIA PVT.LTD
Place: Chennai
Date: (Devaki K.)