UNIVERSITY OF MUMBAI RAYAT SHIKSHAN SANSTHAS
KARMAVEER BHAURAO PATIL COLLEGE VASHI, NAVI MUMBAI PROJECT REPORT ON STUDY OF LEADERSHIP STYLE IN BANKING SUBMITED BY PANCHASHILA KAMBLE IN BACHELOR OF COMMERCE (BANKING & INSURANCE) T.Y.B. Com. (Banking & insurance) (semester v)
INTRODUCTION Leadership is all about harnessing people power for the attainment of a desired goal & thus the concept of leadership cannot be restricted to the organization context. It pervades through all realms of society, whether it be in politics, religion or the corporate world. Leadership is the process of providing direction, energizing other and obtaining their voluntary commitment to the leaders vision. It is the factor that helps individual and groups to achiev e the goals. Leadership is essential for guiding the activities. Leader functions as a guide, director or supervisor (Atta, 2004). The quality of good leader is like a catalyst that transforms a potential to reality. Leadership is like a direct face to face contact between leaders and followers; it entails a personal social control (Allport, 1924). Leadership is all about making more and better from less, therefore it improves means to change and to learn.
Why Leadership is Important? For individual career success and organizational performance: the success of individual careers and the fate of organizations are determined by the effectiveness of leaders behavior. For employee recruitment and retention: the organizations leaders must foster a leadership mentality throughout the organization. The past few years well-publicized corporate failures have pointed to the critical role that leadership plays in the success or failure of organizations.
Defining Leadership Leadership is the influencing process of leaders and followers to achieve organizational objectives through change We can define leadership as The activity can influencing people to strive willingly for group objectives.-George R. Terry.
It is interpersonal influence exercised in a situation and directed through the communication process towards the attainment of specialized goals.Robert Tannenbaum. Leadership is influencing people to follow in the achievement of a common goal. Koontz ODonnell.
Leadership Goal Leadership style is the manner and approach of providing direction, implementing plans ,and motivating people Leaders vary their styles. A leader is not strictly one or another style. Most leaders use all three styles; one style, however, becomes the dominate one. Positive leaders use rewards (independence, education) to motivate employees. Negative leader use penalties with employees. This leader acts domineering and superior w/people. Negative penalties includes: days of without pay , reprimanding in front of other, assigning unpleasant job tasks. Major factor of leadership Follower Leader Situation Communication
Elements of ledership style Warm/informal Respect for the individual Introspection Inward looking Compassionate Sensitive Objective Collaborative Intellectual Ethical Aesthetic
Recognition of social responsibility
Leadership styles Authoritarian or Autocratic Participative or Democratic Delegative or Pree Reign
Classification of leadership style Charismatic Leadership Participative Leadership Situational Leadership Transactional Leadership Transformational Leadership The Quet Leadership Servant Leadership
Leadership theories Great man theories Trait theories Contingency theories Situational theories Behavioral theories Participative theories Management theories Relationship theories Women executive in banking sector 1. Chanda cochhar (in 1961) 2. Naina lal kidwai (in 2002)
Leadership style in banking
The banking industry is faced with huge challenges, with changes to regulations, resulting from the backlash of the economic crisis, to the ever increasing demand of customers to have the latest banking technologies at their fingertips, in the most regions.
Different approaches 1. Positive vs. negative approaches 2. Consideration vs. structured approaches
Qualities of leader Good communication skill Honesty Visionary Look Selecting a good team Action speaks louder than words Ability to motivate people around Consistency Ability to stand against critics
Four most important qualities of leader Risk taking Mental toughness Superior communication skill Going the extra mile
Key leadership strengths
1. 2. 3. 4. 5.
Task execution envision Envision Listen Relationship building Accept mistakes
Leaders vs. Managers
Successful leaders are also good managers Successful managers are also good leaders The leadership and management paradigms overlap
Methodology As the conceptual framework shown below indicates, the independent variables are the leadership styles and employee satisfaction the dependent variable. However, employee satisfaction is also an independent variable with employee performance the dependent variable in this case.
