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Role Clarification Process

The role clarification process has three purposes: 1) help team members understand individual differences, 2) enhance working relationships, and 3) increase cooperation. It is a two-step preventative process involving private preparation followed by a structured dialogue. The dialogue aims to promote smoother working relationships by having participants share preferences from their preparation worksheets and discuss any agreements or changes that could help them work together more effectively.

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1K views1 page

Role Clarification Process

The role clarification process has three purposes: 1) help team members understand individual differences, 2) enhance working relationships, and 3) increase cooperation. It is a two-step preventative process involving private preparation followed by a structured dialogue. The dialogue aims to promote smoother working relationships by having participants share preferences from their preparation worksheets and discuss any agreements or changes that could help them work together more effectively.

Uploaded by

AimHR
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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ROLE CLARIFICATION PROCESS

PURPOSE:
The purpose of a role clarification process is 1) to assist individual team m em bers in understanding their
individual differences, 2) to enhance their working relationships and 3) to increase their cooperation and
effectiveness in working with one another.

DEFINITION:
The role clarification is an intentional, two-step process which is preventative, proactive, and skill-based:
private individual preparation is followed by a structured face-to-face dialogue between two participating
individuals. The process, entered into with com m itm ent to honest and caring collaboration, helps to prom ote
sm oother working relationships am ong co-workers. If the personal relationship between the two participating
individuals is quite strained, it m ay be helpful to have a third party facilitate the second step of the process and
observe/m onitor the sharing tim e.

PROCESS:
1. Preparation – each participant is given a worksheet for individual preparation. The worksheet is
for one’s own private notes and are not shared or collected. The worksheet provides space for
recording personal reflections and notes about your working relationship with your co-worker.
Questions are included about what is GOING W ELL and also what specific changes m ight be helpful
in your working together.
2. Face-to-Face Dialogue – the session is designed to facilitate the process of sharing with one
another. Each individual will have a tim e to share with the other, followed by a tim e to discuss and
record any new agreem ents that m ay em erge about behaviors that m ay help to work together m ore
caringly and effectively.

AGENDA FOR FACE-TO-FACE DIALOGUE:

1. Review purpose statement and process description


a. role of facilitator if available
b. overview of agenda
c. skill review (paraphrasing)
d. recording of role agreem ents by participants

2. Participants share personal preferences


a. first individual shares com m ents based on worksheet reflections
b. second person paraphrases
c. roles are switched
d. note agreem ents that m ay em erge as appropriate
e. list exceptions – areas which m ay need m ore inform ation or third party input (to solve later)

3. Closure of session
a. review any action agreem ents reached
b. set date for followup m eeting to review progress on agreed actions and/or to address
additional issues (decide whether third party facilitator will be invited and, if so, who that will
be)
c. each individual briefly shares their subjective com m ents about the process itself

Based on Gilmore-Fraleigh Styles Reflection

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