121 Chloe Crescent Markham, ON, L3S 2J3
E: jsanghvi1@gmail.com C: 647-298-0864
Seeking a position as a Receptionist/Administrative Supporter where my extensive experience will be further developed and utilized with the goal of future advancement. As a self-motivated and result driven young professional I possess strong communication skills, along with the ability to problem solve efficiently and effectively in a professional manner. T E C H N I C A L S K I L L S
Additional Languages; Gujarati and Hindi Proficient in Microsoft Word, Excel, and PowerPoint; Levels I, II, III Adobe Illustrator; Photoshop; Outlook Express; scanning technology; HTML; Internet proficient Comfortable with mathematical aspects available through Excels application, including data management (sorting, subtotaling, filtering, pivot tables) and formula building About 5 years of client focused, service experience in both the retail and public service sector: engaging multicultural clients in a high pressured environment Excellent oral and written communication, interpersonal and organizational skills used to identify client needs, update information in database, and connect to appropriate services Proactive and positive attitude whether working independently, as a team player: able to follow directives with minimal or no supervision, and adhere to company standards, policies and procedures Detailed and goal focused with strong problem solving and administrative abilities: clear and analytical, forward thinker with 'sound' judgment; quick and enthusiastic learner Productive multitasking abilities in fast-paced, fully automated work environment Strong ability to meet tight deadlines and manage large scale projects Goal-oriented, energetic and self-motivated E X P E R I E N C E
W O R K
Costco Wholesale Warehouse
Customer Specialist 2008 Present
Greet customers in person and over the phone in a friendly manner Responded to customer concerns and requests according to their needs Served customers by providing excellent service in diplomatic manner Provided problem solutions to the customer problems being very creative and detail oriented Handled customers payment including cash, debit and credit cards transactions Well-organized and able to prioritize, multi-task and adhere to deadlines while working efficiently and independently with minimal supervision Consistently exhibited a professional demeanor and working relationship with clients/members, other employees Handled clients banking and financial requests, such as credit card applications and cash-back transactions Responsible for senior cash management operations, such as daily opening and closing procedures across multiple stations Worked exceptionally well with other employees and management
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121 Chloe Crescent Markham, ON, L3S 2J3
E: jsanghvi1@gmail.com C: 647-298-0864
E D U C A T I O N Seneca College of Arts & Technology
Travel & Tourism (Meetings Incentive Corporate Events) RBC Insurance online training certified SABRE certified TICO certified CPR Certified Customer Service, Wedding/Event Planning, Marketing, Accounting, etc. 2012 Expected Graduation: 2014
Seneca College of Arts & Technology
Computer & Office Applications Proficient in Microsoft Word, Excel, and PowerPoint; Levels I, II, III Thorough knowledge of Excel data management functions such as sorting, subtotaling, filtering, pivot tables, and formula building.
2011
Middlefield Collegiate Institute
Ontario Secondary School Diploma Additional credits in International Languages; Gujarati Participated in an Organizational Committee for fundraising and school social events 2004 2008
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C O M M U N I T Y
I N V O L V E M E N T
2011
York University - Indian Culture Association (ICA) - Culture Week Show Dance Choreographer Composed dance items for a group of students building up to their competition date Middlefield Collegiate Institute Day Care Centre Volunteer Worked with youths with special needs to instill the importance of tolerance and responsibility in children ages 11-16.
2006
Variety Village 2006 Assistant Facilitated planning and organization committee of the Toronto Police Services Program: Games For Children With Special Needs Mount Joy Community Centre Skating Assistant 2004 Scheduled, organized and taught free lessons with a team of skaters to children to improve their skating techniques in the after school program for at-risk students at local community center
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