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Recent  years  have  seen  extraordinary  and  accelerating  developments  in  the  pedagogical 
potential  of  ICT,  to  improve  traditional  school  teaching  and  learning  methods  at  all 
levels,  and  to  offer  greater  diversity  in  the  delivery  of  open  and  distance-learning 
programs.  Active  participation  in  this  process  of  continuous  change  is  crucial  for 
developing countries, but carries a double challenge. First, schools and universities must 
constantly  adapt  to  the  new  technologies;  since  they  can  no  longer  perform  effectively 
without these resources. Furthermore, society generates  and therefore demands for the 
professions  and  the  workplace    a  new  technological  culture,  in  which  literacy  and 
arithmetic skills are no longer enough. 
 
However,  the  application  of  ICT  in  education  may  have  important  domestic  and 
international  repercussions  in  the  context  of  existing  inequalities.  In  less  developed 
countries,  social  inequalities  are  a  fundamental  problem,  deeply  rooted  in  demographic, 
economic and cultural factors. In order to provide the possibility of a more dynamic and 
fair  social  development,  it  is  imperative  for  these  countries  to  promote  equity  in 
educational  opportunities.  The  equity  issue  must  be  addressed  when  ICT  policies  are 
adopted,  lest  existing  inequalities  are  worsened  by  the  digital  divide.  As  in  every  large-
scale process, there are inherent and important risks as well as great opportunities. 
 
A GENERAL HYPOTHESIS 
ICT  brings  to  education  the  capacity  to  reach  massive  audiences  with  consistent  quality 
of content, and to target groups with specialized needs. The use of the new technologies 
in developing countries could contribute to solving traditional learning gaps, reducing the 
educational  lag  of  the  adult  population,  and  consolidating  a  national  education  system 
that  offers  quality  services  to  all  sectors  of  society.  However,  for  this  to  occur  to  full 
potential, it is necessary to identify and comply with a series of conditions and strategies, 
based on the specific requirements and context of each country. 
 
The  impact  and  repercussions  of  ICT  are  two-fold.  On  the  one  hand,  ICT  may  help 
significantly  to  increase  delivery  and  coverage  of  educational  services  to  the  different 
segments of society, by offering more varied and flexible programs, able to respond to an 
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increasing and diversified demand. On the other, it may have considerable impact on the 
quality of education, in as much as it transforms the traditional teaching-learning process, 
to the point where a cognitive gap emerges between teachers and students with access to 
ICT and those without. 
 
The positive effects on students of ICT in education include (Papert, 1997): 
!  Enhanced  motivation  and  creativity  when  confronted  by  the  new   learning 
environments.  
!  A  greater  disposition  to  research  and  problem-solving  focused  on  real   social 
situations.  
!  More  comprehensive  assimilation  of  knowledge  in  the  interdisciplinary   ICT 
environment.  
!  Systematic  encouragement  of  collaborative  work  between  individuals   and 
groups.  
!  Ability to generate knowledge.  
!  Capacity to cope with rapidly changing, complex and uncertain  environments.  
!  New skills and abilities fostered through technological literacy.  
 
In general, all these effects raise the students self-esteem and enable those who might be 
lagging behind their peers to become more self-assertive. 
 
It  is  important  to  underline  that  ICT  brings  beneficial  side  effects  in  addition  to  the 
original objectives, with impact on the overall socio-economic context. These effects are 
seen  in  the  creation  of  a  new  technological  culture,  with  increased  productivity  and 
competitiveness in the economy and stimulation of lifelong learning. Moreover, the same 
technological  infrastructure  can  be  used  for  different  educational  objectives  servicing 
other audiences. All such groups are then able to organize themselves to receive and use 
knowledge  and  information  in  new  and  unexpected  ways.  Such  beneficial  side  effects, 
almost  non-existent  without  ICT,  are  of  particular  importance  to  developing  countries: 
the social returns are likely to be higher, with more people gaining benefit in more ways. 
In  sum,  ICT  can  affect  the  pace  at  which  the  learning  gap  is  bridged  in  developing 
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countries,  both  domestically  and  in  relation  to  other  nations.  The  great  challenge  is  to 
harness the advantages of those technologies, in order to improve the delivery and quality 
of educational services, as well as to accelerate the rate at which knowledge is distributed 
and learning chances and outcomes are equalized throughout society. 
 
Suggested Technology  
The IWB Continuum 
As any new technology arrives, it will inevitably be used initially to continue doing many 
of  the  same  things  that  the  old  technology  could  do,  gradually  moving  on  to  reinvent 
some  of  the  old  things  in  new  ways.  If  we  observe  most  teachers  as  they  begin  to  work 
with  an  IWB,  we  will  probably  see  them  making  this  shift  by  converting  many  of  their 
old paper-based tasks into an equivalent IWB-based task. This is normal behavior and to 
be  expected  as  any  new  technology  is  adopted,  explored  and  eventually  tamed.  But  we 
need  to  remind  ourselves  that  this  approach  is  really  just  old  wine  in  new  bottles. 
Ultimately, if the true potential of these new tools is to be fully realized, there must come 
a point where teachers start to think in completely new ways; not just to begin using the 
technology  to  do  things  that  are  merely  a  digital  version  of  the  old,  but  rather  to  create 
entirely  new  things  that  were  not  possible  with  the  old  technologies.  IWBs  can  let 
educators  do  more  than  just  continue  with  the  old  ways.  As  interactive  technologies 
become  an  accepted  part  of  todays  digital  classrooms,  new  and  previously  unimagined 
ways are being found to use technology to enhance the teaching and learning process. In 
seeking  to  realize  this  revolutionizing  potential,  it  is  important  to  understand  a  little  of 
the: 
!  context within which teachers of the twenty-first century will be working 
!  shortcomings of the earlier teaching tools 
!  factors  that  set  this  technology  apart  from  the  many  other  instructional 
technologies  that  promised  to  revolutionize  teaching  in  the  twentieth  century, 
and 
!  effective uses of this new tool in the classroom. 
 
 
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Setting the stage for a digital classroom 
Right now, in classrooms around the world, what classroom tools do teachers use most on 
a  day-to-day  basis?  According  to  a  2007  study,  the  most  commonly  used  instructional 
technologies  (other  than  the  teachers  voice,  of  course)  are  still  the  pen,  paper  and 
teaching board (Lee & Winzenried, 2009). This is an important understanding because it 
highlights a key premise about why interactive whiteboards are different to many of the 
revolutionary classroom technologies of the past. As a concept, the teaching board is a 
well-understood tool used by teachers to help perform the job they do in their classrooms 
every  day.  This  is  a  great  starting  point.  It  acknowledges  that  while  there  are  many 
technologies teachers may not be comfortable with, the humble teaching board is already 
a  well-understood  part  of  the  way  a  classroom  works.  Of  course,  for  many  classrooms, 
those teaching boards are still the old-style blackboards (or green or white ones), but the 
underlying idea is that a shift to interactive technology as a better, more capable teaching 
board is essentially a case of rethinking an existing concept that most teachers are already 
familiar with rather than forcing them into a whole new way of working.  
 
Interactive  whiteboards  have  the  potential  to  be  the  second  revolutionary  teaching  tool, 
and  teachers  may  be  thinking:  But  what  about  the  personal  computer?  Didnt  that 
revolutionize the way we teach? The PC certainly has hadand will no doubt continue 
to havea huge impact on classrooms all over the world, but in most cases it is still more 
of a learning tool for students than a teaching tool for teachers. There is no argument that 
the  personal  computer  has  been  revolutionary  in  almost  every  way  imaginable  and  its 
impact over the last 25 years has been enormous, but when we look at its impact on the 
actual act of teaching, it is still relatively minimal. In a world where so many industries 
and  professions  have  been  completely  reshaped  and  redefined  by  the  advent  of  the 
personal  computer  one  could  argue  that  the  act  of  teaching  (as  opposed  to  the  act  of 
learning)  has  been  largely  immune  to  such  technological  advances.  There  are  plenty  of 
reasons that account for this. The small screen size does not easily facilitate teaching in a 
group setting, and most non-IWB classrooms do not have a mounted projector ready for 
use. The PC is far more engaging when one gets to interact with it on a personal level, so 
it often fails to be an effective teaching tool in classrooms where the teachers are the only 
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ones with a computer in front of them. There are plenty of reasons that account for this. 
The small screen size does not easily facilitate teaching in a group setting, and most non-
IWB  classrooms  do  not  have  a  mounted  projector  ready  for  use.  The  PC  is  far  more 
engaging  when  one  gets  to  interact  with  it  on  a  personal  level,  so  it  often  fails  to  be  an 
effective  teaching  tool  in  classrooms  where  the  teachers  are  the  only  ones  with  a 
computer in front of them. 
 
 
 
In  January  2002,  the  Welsh  Assembly  Government  in  the  United  Kingdom  announced 
that  it  would  provide  every  primary  school  with  one  interactive  whiteboard  (IWB),  one 
computer,  and  one  projector  while  every  secondary  school  would  receive  three  of  each. 
In the meantime, pilot studies in England resulted in the Schools Interactive Whiteboard 
Expansion  Initiative  2003-04  in  September  2003.  These  moves  made  the  IWB  a 
particularly  important  focus  for  educational  debate  and  research  (Beauchamp,  2004). 
Subsequently,  in  April  2009,  the  Taiwanese  government  approved  a  budget  of  NT$3.9 
billion  (about  US$12.4  million)  to  invest  in  better-designed  classrooms  and  e-teaching 
equipment  in  elementary  schools  as  well  as  to  fund  Internet  access  upgrades.  These 
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classrooms were set for installation with different facilities, each according to the subject 
taught. IWB was one technology under consideration (Ministry of Education, 2009). 
 
IWBs  have  become  significant  platforms  for  learning  interaction  between  teachers  and 
students.  Such  devices  not  only  replace  traditional  blackboards  but  also  enable  users  to 
integrate  and  manipulate  visual  multimedia  resources.  A  growing  numbers  of  studies 
(Armstrong et al., 2005; Bruun, 2009; Glover & Miller, 2001; Jankowska & Atlay, 2008; 
Kennewell  &  Morgan,  2003;  Lpez,  2010;  Schmid,  2008;  Smith,  Hardman  &  Higgins, 
2006) have focused on curricula, pedagogy, and the process of utilizing IWBs in schools. 
For example, in a traditional classroom, teachers allow students to use the blackboard for 
demonstration  purposes.  Classroom  demonstrations  can  now  be  integrated  with  IWB 
functions  and  enable  students  to  move  the  material,  accomplish  tasks,  and  mark 
annotations  as  needed.  These  capabilities  can  improve  the  demonstration  activity  and 
reveal  students  developmental  progress,  thus  affecting  the  teaching  and  learning 
interaction in the classroom (Glover, Miller, Averis & Door, 2005). 
 
Although  these  IWB  related  studies  focus  on  the  relationship  between  technology  and 
interactive  pedagogical  practices  in  the  classroom.  Little  attention  has  been  paid  to 
relevant associations among teaching, learning and IWBs.  
 
Suggested: Teaching and learning interactions with regard to IWBs 
Interactions  between  teachers  and  students  are  not  always  in  consensus  reciprocally  but 
are  instead  a  process  of  confrontation  and  negotiation.  In  the  interaction  process,  both 
teachers  and  students  utilize  various  strategies  in  an  attempt  to  confirm  their  own  ideas. 
These  strategies  usually  result  in  a  well-ordered  interaction  model  and  the  development 
of  a  common  consensus.  For  example,  the  way  a  teacher  provides  information  to  a 
student  is  dependent  on  his  or  her  perception  of  the  students  cognitive  abilities.  This 
perception is directly influenced by the prior interactions between the teacher and student 
(LeBlanc  &  Bearison,  2004).  On  the  other  hand,  the  interaction  between  teachers 
perceptions of Information and Communication Technology (ICT) and pedagogy is also 
important.  Loveless  (2003)  highlighted  the  teachers  perceptions  of  ICT  as  a  social  and 
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cultural phenomenon that requires more investigation. 
 
After  the  IWB  was  first  introduced  into  the  classroom,  it  obviously  influenced  the 
interaction  between  the  teacher  and  his  or  her  students,  which  initiated  the  interaction 
reform  in  the  classroom  (Glover  et  al.,  2005).  Moreover,  Anderson  (2003)  emphasized 
that  rapid  advances  in  information  technology  would  make  interaction  transmission 
simpler  and  faster  and  that  this  should  be  adapted  accordingly  to  conform  to 
contemporary  education.  Keegan  (1988)  also  noted  that  interaction  is  a  key  factor  in 
information transmission and effective learning. 
 
Distance  education  interaction  can  be  divided  into  three  types:  student-content  (learning 
material) interaction, student-student interaction, and student-teacher interaction.  
 
 
 
 
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CONDITIONS AND STRATEGIES 
Research and content development 
Whether  it  be  new  learning  environments,  open  and  distance  learning,  teacher  training 
initiatives,  the  incorporation  of  ICT  into  traditional  school  systems    these  all  require  a 
sound policy of research and content development, as well as training of human resources 
in  technical  and  pedagogical  areas.  For  this,  the  participation  of  higher  education 
institutions is critical, as is the analysis of international experiences, with the support and 
consulting  services  of  multinational  organizations.  The  construction  of  models  that 
incorporate  ICT  is  a  complex  task  in  several  fields,  particularly  when  directed  to 
mitigating educational gaps. It involves formal curricular programs, ranging from basic to 
higher  education,  and  non-formal  learning,  from  parent  education  to  a  variety  of 
workplace training courses and continuous education programs. There are also initiatives 
geared towards improving traditional services in general. 
 
An  important  challenge  is  the  design  of  effective  models  to  integrate  the  content  and 
processes  of  education  with  the  technologies  available  for  their  delivery.  It  requires  the 
participation of expert teachers and ICT specialists, to establish new methods of learning. 
Such liaison is also indispensable in the application to local needs and conditions of ICT 
knowledge from domestic or foreign research institutions. For this to function effectively, 
not only must these groups relate well to the educational bureaucracy, they must also be 
involved in pilot projects to test the different models. 
 
Development of a flexible, open and cost-effective technological platform 
It  is  essential  to  have  a  sound  and  adequate  telecommunication  and  computer  network 
infrastructure that can support and deliver diverse educational models. This infrastructure 
must  be  open  and  flexible  enough  to  meet  the  countrys  needs,  with  appropriate 
procedures for its upgrading and maintenance. Account must be taken of the high level of 
investment  required,  in  spite  of  the  general  tendency  for  prices  to  fall.  It  is  therefore  of 
the utmost importance to select the technological platform carefully, along with the right 
mix  of  economically  viable  software  applications  of  suitable  quality.  Furthermore,  the 
concept  of  technology  as  a  magic  key  for  solving  all  problems  must  not  be  the  driving 
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premise. 
 
In  many  cases,  the  latest  instructional  models  require  state-of-the-art  technology,  but  a 
more  realistic  and  pragmatic  strategy  for  developing  countries  may  be  a  favorable 
combination  of  technologies,  human  resources,  and  infrastructure.  The  relative 
advantages  of  one  technology  over  another  may  vary  considerably,  depending  on  the 
target  audience  and  the  learning  model  adopted.  It  may  be  appropriate  to  use  simpler 
technologies such as radio for rural areas, and despite the fact that television as a learning 
tool  has  well  known  limitations,  it  still  represents  an  economically  viable  and  efficient 
option.  This  assertion,  however,  should  not  be  seen  as  an  argument  for  delaying  the 
incorporation  of  on-line  educational  programs.  In  fact,  in  some  countries,  educational 
television  has  encouraged  the  implementation  of  other  initiatives  in  ICT,  which  today 
reinforce one another through a continuous process of technological convergence. 
Lesson Samples: 
 
 
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N.B: Technical Prospects pending.