2 Bachillerato: Prctica oral
2nd task: At the airport 
1   
Can I have your ticket, please? 
How much luggage do you have? 
How many suitcases have you got?  
This is my hand luggage. 
Can I have a seat next to the window/corridor? 
Heres your boarding pass. 
Where is passport control? 
Follow the signs.  
Can I see your passport, please? 
Where can I get a trolley for my luggage? 
Where is the information desk? 
Which gate for flight number...? 
The gate number is on the departure board. 
How much is it for excess baggage? 
How much hand luggage can I have? 
Now go through passport  control. 
Wait for the flight in the departure lounge. 
Check the departure gate. 
Its now boarding. 
The flight is delayed / on time. 
This is the last call. 
Please board the plane. 
Where is the arrival hall? 
I have nothing to declare. 
Do I have to pay customs duty on this? 
How much is it? 
How many can I bring in duty-free?   
1. Match the halves. 
1. hand    a. free   
2. boarding    b. luggage 
3. passport    c. to declare 
4. luggage    d. lounge 
5. information    e. duty 
6. flight    f. gate 
8. excess     h. pass  
9. departure     i. trolley  
10. departure    j. call 
11. last     k. number   
12. nothing    l. control  
13. custom    m. desk  
14. duty    n. luggage 
____________________________________ 
____________________________________ 
____________________________________ 
____________________________________ 
____________________________________ 
____________________________________ 
____________________________________ 
____________________________________ 
____________________________________ 
____________________________________ 
____________________________________ 
____________________________________ 
2. Read the dialogue and fill in the missing words. 
- Can I have your ticket, please? 
- Certainly, here you are. 
- How much  do you have? 
- Two suitcases. This small bag is my luggage. 
- Thats fine. 
- Can I have a .next to the window? 
- Ill check. Yes, thats OK. Heres your pass. Have a nice .. 
- Thank you. And where is passport..? 
- Over there. Follow the signs. 
- Can I see your., please? 
- Of, course. Here you are. 
- Thank you very much. Thats fine.  
2 Bachillerato: Prctica oral  
2nd task: At the airport 
2  
3. Match the halves to make the sentences. 
1. Where is the     a. two weeks. 
2. Which gate for   b. next to the window? 
3. How much     c. information desk?  
4. Can I have a seat   d. holiday to the seaside. 
5. Im going on     e. flight number BA 7413 to Rome? 
6. Im staying for     f. luggage can I have?  
4. Watch the video and write down at least five words or expressions related to the airport.             
5. LISTENING 1. Listen and choose the correct option. 
1. Who is probably making the announcement?   A. a pilot  
B. a flight attendant  
C. a ticket agent  
D. a ground crew member  
2. What is the ultimate destination of the flight?   A. Atlanta  
 B. Miami  
C. Caracas  
D. Lima  
3. What change has been announced?   A. the flight number  
B. the gate number  
C. the arrival time  
D. the boarding time  
4. What are the current weather conditions outside?   A. It's raining.  
B. It's cloudy.  
C. It's hailing.  
D. It's windy.  
5. What time will the plane depart?   A. 9:50 AM  
B. 12:15 PM  
C. 4:05 PM  
D. 8:45 PM 
6. LISTENING 1. Listen again and fill in the gaps.  
Hello. Passengers of flight 17 
(1) 
_________________ for Caracas, with stops in Atlanta and Miami. The 
(2) 
_________________    gate  has  been  changed  to  30B.  Also,  there  will  be  a 
(3)
  _________________  
departure delay due to 
(4)
 _________________  weather outside. The ground 
(5)
 _________________  is in 
the process of deicing the 
(6)
 _________________  in preparation for departure. It also looks like the flight 
is  slightly 
(7)
  _________________,  so  we  are  offering 
(8)
  _________________    round-trip  tickets  to  a  few 
passengers  willing  to  take  a 
(9)
  _________________    flight.  We  should  be  boarding  about  a 
(10) 
_________________  to the hour. Thank you for your patience.  
2 Bachillerato: Prctica oral  
2nd task: At the airport 
3  
Key Vocabulary 
  inclement (adjective): severe  
  crew (noun): an organized group of workers  
  deice (verb): make or become free of frost or ice, defrost  
  overbook (verb): too many seats, for example, have been reserved in advance 
  complimentary (adjective): free, gratuitous 
  board (noun): to get on an aircraft, ship, train, bus, etc.    
7. LISTENING 2. Listen and choose the correct option.  
1. What is the purpose of the woman's visit? A. business 
B. pleasure 
C. business and pleasure  
2. Where will the woman stay during her trip?  A. at a friend's home 
B. at a hotel 
C. at a university dormitory 
3. About how long will the woman be in the country?  A. one or two days 
B. three or four days 
C. more than four days  
4. What things are in the woman's luggage?  A. clothing, computer, and books 
B. CD player, clothing, and books 
C. books, gifts and computer 
5. What other piece of information do we learn about the woman?  
A. Her parents are on the same trip. 
B. She enjoys travelling to different countries. 
C. She was born in that country. 
8. LISTENING 2. Listen again and fill in the gaps. 
Customs Officer: Next. Uh, your 
(1) 
____________________ please.  
Woman: Okay.  
Customs Officer: Uh, what is the purpose of your 
(2)
 ____________________?  
Woman: I'm here to 
(3)
 ____________________  a teaching convention for the first part of my trip, and 
then I plan on touring the capital for a few days.  
Customs Officer: And where will you be staying?  
Woman: I'll be staying in a room at a hotel 
(4)
 ____________________  for the entire week.  
Customs Officer: And uh, what do you have in your 
(5)
 ____________________?  
Woman: Uh, well, just, just my 
(6)
 ____________________  belongings, um, . . . clothes, a few books, and a 
CD player.  
Customs Officer: Okay. Uh, please open your bag.  
Woman: Sure.  
Customs Officer: Okay . . . Everything's fine. [Great]. Uh, by the way, is this your first visit to the 
(7) 
____________________?  
Woman: Well, yes and no. Actually, I was born here when my 
(8)
 ____________________  were working in 
the capital many years ago, but this is my first trip back 
(9)
 ____________________  then.  
Customs Officer: Well, 
(10)
 ____________________  your trip.  
Woman: Thanks. 
2 Bachillerato: Prctica oral  
2nd task: At the airport 
4  
Key Vocabulary 
  attend (verb): to be at or go to 
  book (verb): to make arrangements in advance   
  luggage (noun): bags used during travelling to carry your things  
  belongings (noun): your personal property or possessions   
9. VIDEO. Watch the video from the film The Terminal, then answer the questions.  
1. Where are they? 
a.  At the airport 
b.  At a bus stop 
c.  On the subway  
2. What was the first question asked at the customs? 
a.  What's the purpose of your visit? 
b.  How long are you staying? 
c.  Cash?  
3. What do the officers want to see? 
a.  The filled form 
b.  The passport 
c.  Return tickets  
4. What should a passenger do before claiming luggage? 
a.  Take a taxi 
b.  Wait in line 
c.  Go through immigration  
5. Where is Mr. Navorski staying? 
a.  Ramada Inn 
b.  Times Square 
c.  Montreal  
6. How does he want to leave the airport? 
a.  By taxi 
b.  By car 
c.  By bus  
7. Does he know anyone in New York? 
a.  No, he doesn't. 
b.  Yes, he does. 
c.  Maybe  
8. Does Mr. Navorski speak English? 
a.  No, he doesn't. 
b.  Yes, he does. 
c.  Only a little bit.  
9. How do you answer the question: "What's the purpose of your visit?" 
a.  Business or pleasure 
b.  Shopping 
c.  Musicals      
2 Bachillerato: Prctica oral  
2nd task: At the airport 
5  
Lets talk about PLANES  
1.  How old were you when you went on your first flight? 
Where did you go? 
2.  Do you like to travel by airplane? 
3.  What was the longest flight you have ever taken? 
4.  What seat do you prefer: window, centre or aisle? 
5.  What do you like to do during the flight? 
6.  Have you ever experienced turbulence? What do you do 
in that case? 
7.  Have you ever met anyone or established any relationships during a flight? 
8.  Have you ever seen a female pilot? Why do you think that most pilots are men? 
9.  Would you like to be a flight attendant? What are the benefits and /or 
downfalls? 
10. Is being a flight attendant considered a good job in your country? What do you 
think are the qualifications? 
11. Are planes really safer than cars? ( A British study shows that flying is 176 times 
safer than walking, 15 times safer than driving and 300 times safer than a 
motorbike.) 
12. What are the advantages of travelling by airplane? And the disadvantages? 
13. Do you know someone who is afraid of flying in an airplane? 
14. What questions should you ask when buying airplane tickets? 
15. What is a charter flight? 
16. What things can you see in an airport? 
17. What questions do they ask you when you check-in at the airport? 
18. What questions do they ask you when going through immigration and customs 
at the airport? 
19. Have you ever met an annoying person during a flight? 
20. Have you ever had an accident during a flight? 
21. Do you think budget airlines are safe? 
22. Do you like to fly? Why or why not? 
23. Do you prefer to fly in big planes or small planes? Why? 
24. Do you think being a pilot is a good job? Why or why not? 
25. Have you or someone you know ever been in a plane crash? 
26. What would you do if you were on a plane that was crashing? 
27. Do you like to watch movies or TV about airplane crashes? Why or why not? 
28. How much baggage do you take with you? 
29. What items should not be included in your hand baggage? 
30. What documents do you need for international travel? 
31. Do you like airline food? Would you pay money for airline food? 
32. Do you enjoy talking with strangers on an airplane? 
33. Do you enjoy takeoff / landing?                                   
1. Buying the ticket 
Hello! How may 
I help you? 
 Would you like a 
one way or round 
trip ticket? 
When will you 
be returning? 
 When will you 
be leaving? 
  I would like 
to buy a ticket 
to London. 
 A round trip 
ticket, please. 
I will be 
leaving on 
Wednesday 
I will be 
returning 
on Sunday. 
How much 
is the 
ticket? 
It is $987 
2. at the airport check-in 
How much luggage 
do you have? 
Would you like 
a window or an 
aisle seat? 
A window 
seat, please. 
I have one bag. 
Here is your 
boarding 
pass. Have a 
nice flight. 
Yes, here you are. 
Thank you. 
Where do 
I go next? 
Go to gate H5. 
Go straight ahead 
and turn left. 
3. Passport control 
Here you are? 
Thank you. 
Thank you.  
Have a nice flight 
Can I see your 
passport? 
4. on the plane 
Would you like 
something to 
drink? 
Could I have a 
coke, please? 
Would you like 
some ice? 
Yes, please. 
Would you like 
anything else? 
No, thank you. 
Suitcase 
Carry-on luggage 
Passport 
Ticket 
Credit card 
Boarding pass 
Gate 
Aeroplane 
Departure board 
Luggage trolley 
Hello. Can I see 
your ticket and your 
passport, please? 
Airport Role-play:   
Customs Sheet            
Role-play:  You  are  a  customs  and  immigration 
officer at an airport. When students try to enter your 
country  find  out  this  information.  To  the  left  of  the 
table there are some questions that you might want 
to ask. Fill in the blanks with a country name.     
Name  Nationality  Last Country 
Visited 
Purpose of 
Visit 
Intended 
Length of Stay 
Location of 
Stay 
Anything to 
Declare (Y/N) 
First Time 
(Y/N)                                                                                                                                                  
Welcome to _________. 
May I see your passport?  
Where are you coming from?  
What  is  the  purpose  of  your 
visit?  
How  long  are  you  planning  to 
stay?  
Where will you be staying?  
Is  this  your  first  time  to 
________?  
Do you have anything to declare?  
Enjoy your stay.                   
Airport Role-play:   
Customs Sheet B          
Role-play:  You  are  a  customs  and  immigration 
officer at an airport. When students try to enter your 
country  find  out  this  information.  To  the  left  of  the 
table there are some questions that you might want 
to ask:     
Name  Nationality  Last Country 
Visited 
Purpose of 
Visit 
Intended 
Length of Stay 
Location of 
Stay 
Anything to 
Declare (Y/N) 
First Time 
(Y/N)                                                                                                                                                  
Welcome to _________. 
Could I see your passport?  
Where are you coming from?  
Why are you visiting ________?  
How long do you intend to stay?  
Where will you be staying?  
Have  you  been  to  ________ 
before?  
Do you wish to declare anything?  
Enjoy your stay.                   
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