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Account Handbook
Keep this information handy. Its your resource for details on investing and
contacting TD Ameritrade when you need questions answered. Read on to learn
more about the tools we ofer to help you manage your investments.
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Contact Us 3
Account Management 3
Trading 3
Stocks 3
Mutual Funds 3
Exchange-Traded Funds 3
Options 4
Fixed Income 4
Placing Trades 4
Placing an Order on Our Website 4
Placing an Order by Mobile Device 5
Placing an Order with a Broker 5
Placing an Order by Phone 5
Commissions 5
Stocks and Options 5
Mutual Funds 5
Fixed Income 5
Market Sessions 6
Regular Trading 6
Extended-Hours Trading 6
Marketplace Rules 6
Order Types 6
Order Expiration Choices 6
Special Instructions 7
Order Routing Choices 7
Order Review 7
Order Verication 7
Editing and Canceling Orders 7
Settlement of Trades 8
Partial Fills 8
Trading Restrictions in Cash Accounts 8
Account History 8
Courtesy Fill Notications (CFNs) 8
Trade Conrmations 8
Account Statements 8
Tax Documents 8
Account Services 8
Dividends 8
Dividend Reinvestment Program (DRIP) 9
Symbol Changes, Splits, etc. 9
Account Protection 9
Cash Sweep Vehicle Choices 9
Custodial Services 9
Account Deposit Information 10
Electronic Funding 10
Acceptable Check Deposits 10
Unacceptable Deposits 10
Wire Transfers 11
DTC Securities 11
Availability of Newly Deposited Funds 11
Stock Certicates 11
Transferring an Account 12
Fund Withdrawal Requests 12
Updating Your Account Prole 12
Changing Your Personal Information 12
Adding or Removing an Account Co-owner 12
Adding Margin or Options Privileges to Your Account 12
Using the Website 12
System Requirements 12
Home Page 13
SnapTicket 13
Interactive Voice Response (IVR)
Phone System Instructions 13
Trading Tools and Real-Time Quote
Subscription Prices 13
Table of Contents
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CONTACT
Client Services
Contact a Client Services representative for questions about
order status, your account, trades, balances, safekeeping or
reorganization issues, and certicate requests.
Email: clientservices@tdameritrade.com
Phone: 800-669-3900, 24 hours a day, seven days a week
International Phone: 402-970-5805
Fax: 866-468-6268
TTY service (for hearing-impaired clients): 888-723-8503
Message Center: You can contact us directly from your account by
sending a secure email to a client services representative. Just log
in to your account and go to the Message Center.
Contact Us by Mail
Please include your account number or tax identication number
on all correspondence, checks, and stock certicates. To send
written correspondence regarding your TD Ameritrade account,
please use the following addresses:
Standard Delivery:
General questions and forms:
PO Box 2209, Omaha, NE 68103-2209
Regular check deposits:
PO Box 2229, Omaha, NE 68103-2229
Individual Retirement Account (IRA) check deposits:
PO Box 2789, Omaha, NE 68103-2789
An IRA Deposit Slip is required. Log in to your account and go to
Client Services > Forms & Agreements and print the IRA Deposit
Slip. OR call a TD Ameritrade Client Services Representative.
Account applications and account transfers:
PO Box 2760, Omaha, NE 68103-2760
Overnight Delivery:
200 S 108th Ave, Omaha, NE 68154
ACCOUNT MANAGEMENT
One of the reasons you chose a TD Ameritrade account is the
exibility that self-directed investing ofers. As a self-directed
investor, you are responsible for making sure your orders are
correct, your account has enough funds, and your trades dont
violate securities regulations. And since you are in charge, you
are also liable for all market risk, liability, and account deciencies.
We will do our very best to make sure your orders comply with the
policies of our clearing rm and the markets, but ultimately, this is
your responsibility.
Protect your own assets and privacy by never giving your Social
Security Number (SSN), account number, personal identication
number (PIN), UserID, or password to any unauthorized party.
TRADING
With TD Ameritrade, you can place trades for stocks, exchange-
traded funds (ETFs), options, mutual funds, and bonds.
Stocks
You can trade nearly any stock on any domestic exchange, including
(but not limited to) blue chips on the New York Stock Exchange

(NYSE), technology stocks on the NASDAQ,

over-the-counter
bulletin board (OTCBB) securities, and pink sheet securities. When
trading stock, it is your responsibility to ensure you have sufcient
cash or available funds before placing a Buy order or selling short.
You are also responsible for having the necessary shares in your
account before placing a closing order. Stock trades are settled
within three business days after the transaction.
National Securities Exchanges
As of 2012, there were 16 securities exchanges in the United States,
with over 6000 securities for investors to buy and sell. TD Ameritrade
accepts orders for securities listed on the national securities exchanges
on the online trading ticket, over the phone, in the branch, or via mobile
device. TD Ameritrade will execute your trade by routing your order
directly to an exchange or through third-party market centers.
OTC and Bulletin Board Stocks
TD Ameritrade accepts orders on OTCBB and pink sheet stock
orders on the online stock trading ticket. The types of orders that
can be placed for these securities are outlined in the OTCBB
Securities Trading Rules, which are available on our website.
Orders on these types of securities may represent a greater
investment risk, as these securities represent low-priced shares
that do not qualify to be traded on a national stock exchange for
various reasons. Instead, dealers trade these securities and are not
required to make a market in the security or hold shares in inventory.
Because these securities are not always traded through automated
or electronically linked execution systems, accurate quotes and
immediate executions may not be available. It is not uncommon for
the manual execution process to take several minutes. For more
information, go to Trade > Stocks & ETFs on the website and click
the link to OTCBB Securities Trading Rules.
Mutual Funds
TD Ameritrade ofers one of the largest mutual fund libraries in the
industry. We give you access to more than 13,000 mutual funds
and over 2,500 no-transaction-fee mutual funds*. We also provide
features designed to help make mutual fund investing convenient.
We ofer systematic investment, single statements that consolidate
all your TD Ameritrade mutual fund activity, and the ability to
change your fund families with a single phone call. TD Ameritrade
will send a prospectus upon execution of a Buy or Exchange order.
Mutual funds are not marginable for the rst 30 calendar days
following purchase.
Before investing in a mutual fund, be sure to carefully consider
the particular funds investing objectives, risks, charges, and
expenses involved. To learn how to obtain a prospectus containing
this and other important information, please call a TD Ameritrade
representative. Please read the prospectus carefully before
investing.
*No-Transaction-Fee (NTF) mutual funds are no-load mutual
funds for which TD Ameritrade does not charge a transaction fee.
TD Ameritrade receives remuneration from fund companies, including
those participating in its no-load, no-transaction-fee program, for
record-keeping, shareholder services, and other administrative and
distribution services. The amount of TD Ameritrades remuneration
for these services is based in part on the amount of investments in
such funds by TD Ameritrade clients. No-transaction-fee funds and
other funds ofered through TD Ameritrade have other fees and
expenses that apply to a continued investment in the fund and are
described in the prospectus.
Exchange-Traded Funds
ETFs are baskets of securities that trade on an exchange like a
stock. ETF orders can be placed on the stock trading ticket or any
of our trading platforms. These funds generally track established
market indices, commodities, currencies, sectors, or futures
contracts. ETFs also may include leveraged or inverse ETFs, which
are ETFs that seek to achieve a daily return that is a multiple or an
inverse multiple of the daily return of a securities index. These funds
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also include actively managed ETFs that pursue active management
strategies and publish their portfolio holdings on a daily basis.
Commission fees typically apply. Those who practice frequent dollar-
cost averaging and active traders may generate trading costs that
outweigh any cost benet. Trading prices may not reect the actual
net asset value of the underlying investments. ETFs can entail risks
similar to direct stock ownership, including market, sector, or industry
risks. Some ETFs may involve international risk, currency risk,
commodity risk, and interest rate risk.
Be sure to carefully consider the particular ETFs investing
objectives, risks, charges, and expenses involved before investing
in an ETF. To learn how to obtain a prospectus containing this and
other important information, please visit the Research & Ideas
section on our website or call a TD Ameritrade representative.
Please read the prospectus carefully before investing.
Commission-Free ETFs
TD Ameritrade ofers more than 100 commission-free ETFs. To trade
commission-free ETFs, you must be enrolled in the program. If you
trade eligible ETFs within the 30-day hold period, short-term trading
fees will apply.
Options
TD Ameritrade ofers an extensive array of order types for various
options trading strategies.
Investment strategies that include options trading expose investors
to additional costs, increased risks, and potentially rapid and
substantial losses. Please review Characteristics and Risks
of Standardized Options before incorporating options trading
into your investment strategy. This booklet, published by the
Options Clearing Corporation, contains important information
on standardized options and options markets. TD Ameritrade
clients receive a copy of this booklet when they receive options
trading privileges. You can also receive this booklet by calling
Client Services at 800-669-3900, or by writing to TD Ameritrade,
PO Box 2209, Omaha, NE 68103-2209; and you can obtain an
electronic copy of this booklet on the TD Ameritrade website. Log
in to your account and go to Trade > Options, then select the link to
Characteristics and Risks of Standardized Options.
Due to the inherent risks involved and the complexities of certain
options transactions, options are not suitable for all investors.
Industry regulations require certain conditions be met before
TD Ameritrade can extend options trading privileges. For additional
requirements for options positions, and for our options exercise
policy, consult the TD Ameritrade Margin Handbook.
Futures/Forex Trading
TD Ameritrade ofers a broad array of futures and forex trading
tools and resources. Certain qualications and permissions are
required for futures and forex trading. For more information about
account requirements or to upgrade your account, please contact
our client services department at 800-669-3900.
Futures and futures options trading is speculative, and is not
suitable for all investors. The risk of loss can be substantial.
Clients must consider all relevant risk factors, including their own
personal nancial situation, before trading.
Trading foreign exchange on margin carries a high level of risk, as
well as its own unique risk factors. Forex investments are subject
to counter-party risk, as there is no central clearing organization for
these transactions. Please read the following risk disclosure before
considering the trading of this product: Forex Risk Disclosure
https://www.tdameritrade.com/retail-en_us/resources/pdf/TDA631.pdf.
A forex dealer can be compensated via commission and/or spread
on forex trades. TD Ameritrade is subsequently compensated by
the forex dealer. Futures and forex accounts are not protected by
the Securities Investor Protection Corporation (SIPC).
Futures and/or forex trading privileges subject to TD Ameritrade
review and approval. Not all account owners will qualify.
Bonds & CDs
Fixed-income securities play a role in many portfolio strategies.
TD Ameritrade ofers a large number of bond selections, including
U.S. Treasury, corporate, government, collateralized mortgage
obligations (CMOs), and municipal bonds. Buy orders for bonds
are subject to a ve-bond ($5,000 par value) minimum. CD Buy
orders are subject to a two-CD ($2,000 par value) minimum.
For questions regarding our xed income products, contact our
xed income specialists at 1-800-934-4445.
PLACING TRADES
TD Ameritrade gives you four ways to trade. Whether you are at
your desk or on the go, TD Ameritrade provides multiple methods
for you to submit your trades to the market quickly.
Note: Market volatility, volume, and system availability may delay account
access and trade executions.
Placing Orders on Our Platforms
There are two award-winning trading platforms available at
TD Ameritrade: Trade Architect and thinkorswim.
Trade Architect

Trade Architect is a Web-based trading platform, using Adobe

Flash,

with sophisticated third-party research that can help generate

actionable strategies and trade ideas. This platform is customizable
and allows for trading stocks, ETFs, and options (including multi-leg
options orders).* You can access detailed account activity, get a visual
read on the market, and use some of the how-to walkthroughs to
expand your knowledge of the platform or of trading.
thinkorswim

Our most powerful trading platform delivers innovative trading tools

and analyticsall in one downloadable application.
Trade equities and options,* including three- and
four-legged strategies
Trade futures and forex
Analyze charts with hundreds of customizable technical studies
and drawing tools
Set up alerts based on price, technical indicators, and more
Study the risk profle of your positions and analyze the proft/loss
potential of any trade
Scan for stocks based on fundamental or technical data, then
save them in a watch list
Practice trading without risking your own money
using paperMoney

See what other traders are doing on myTrade**

* Options involve risk and are not suitable for everyone as the special risks
inherent to options trading may expose investors to potentially rapid and
substantial losses. Prior to engaging in trades involving options, you should
carefully read Characteristics and Risks of Standardized Options. Multiple-
leg options strategies can entail substantial transaction costs, including
multiple commissions, which may impact any potential return. These are
advanced option strategies and often involve greater risk, and more complex
risk, than basic options trades.
**myTrade is a service provided by a separate but afliated third-party rm.
In order to use the service, you must create a myTrade prole, and conform
to the myTrade terms of use. Any content shared by users through myTrade
is neither endorsed nor approved by TD Ameritrade.
Placing an Order on Our Website
Our convenient, private, and secure trading website
(tdameritrade.com) provides around-the-clock access to your
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account, making it simple to manage your investments. Through
our website, you can:
Place orders
Retrieve quotes
Check balances
Check positions
Review orders
Save orders
Placing an Order by Mobile Device
TD Ameritrade ofers clients the ability to manage their accounts
through TD Ameritrade Mobile or TD Ameritrade Mobile Trader, our
two mobile trading applications. These consist of tailored mobile
applications for iPhone,

iPad,

BlackBerry,

Windows

Mobile,
and Android.
TM
We also ofer a mobile website accessible by any
device with a standard mobile Web browser.
TD Ameritrade Mobile and TD Ameritrade Mobile Trader allow you
to place trades, retrieve real-time quotes, view account positions,
edit and cancel orders, check order status, access market
information, and much more.
The commission for online equity trades is a at $9.99for both
market and limit orders.
To download a mobile application, go to the App store on your
mobile device, or go to tdameritrade.com from your mobile device
and select Tools & Platforms > Mobile Trading.
Note: Market volatility, volume, and system availability may delay account
access and trade executions.
Access to real-time market data is conditioned on acceptance of the
exchange agreements. Professional access difers.
Placing an Order with a Broker
Sometimes you might want to speak directly with a knowledgeable
broker when placing an order that requires special handling. Our
brokers can place a trade for you and answer specic questions
about your trade. Please keep in mind that TD Ameritrade brokers
that assist you in only placing orders do not provide investment
recommendations or advice. If you would like guidance regarding
xed income products, you can ask any TD Ameritrade broker to
refer you to the appropriate personnel.
Call our staf of licensed, experienced brokers at 800-669-3900
24 hours a day, seven days a week.
The xed income specialists who can facilitate bond trades
are available from 8 a.m. to 7 p.m. ET, Monday through Friday
(excluding market holidays).
Placing an Order by Phone
The TD Ameritrade Interactive Voice Response (IVR) phone system
is designed to make managing your account easy, convenient,
and economical24 hours a day, seven days a week (no trading
on market holidays). Just call 800-669-3900 from any touch-tone
phone, and the system will lead you through the quote and order
process and prompt you to make appropriate entries using your
telephone keypad and voice commands. The system also lets
you receive real-time quotes. For more information regarding the
IVR System please refer to the Interactive Voice Response Phone
System Instruction PDF located here: https://www.tdameritrade.com/
service/form-library.page.
Note: TD Ameritrade cannot accept orders for stocks, options, mutual funds,
or bonds via U.S. mail, email, or fax.
COMMISSIONS
TD Ameritrade provides a at-rate commission schedule,
regardless of how many shares you trade, and with no order
handling fees. Trades executed in multiple lots on the same day
are charged a single commission. Trades partially executed over
multiple trading days are subject to commission charges for each
trading day.
Stocks and Options
Stocks Options
Internet orders: $9.99 $9.99
(+$0.75/contract)
Interactive Voice
Response (IVR)
phone orders:


$34.99


$34.99
(+$0.75/contract)
Broker-assisted market
and limit orders:

$44.99

$44.99
(+$0.75/contract)
Options exercise
or assignment:

$19.99
Mutual Funds
Funds Price
No-Transaction-Fee Funds No commission
No Load Transaction Fee Funds $49.99
Load Funds No commission

TD Ameritrade receives remuneration from fund companies

participating in its no-load, no-transaction-fee program for
recordkeeping and shareholder services, and other administrative
services. The amount of TD Ameritrades remuneration for these
services is based in part on the amount of investments in such
funds by TD Ameritrade clients. No-transaction-fee funds have
other fees and expenses that apply to a continued investment in
the fund and are described in the prospectus. Only no-transaction-
fee (NTF) funds (except Direxion, ProFunds, and Rydex) held 180
days or fewer will be subject to a Short-Term Redemption fee,
which will be a at fee of $49.99. This fee is in addition to any fees
addressed in the fund prospectus.

The fund family may also charge fees as detailed in the fund prospectus.
Fixed Income
Bonds Price
Treasuries at auction $25 at fee
All other bond trades On a net yield basis
CDs Price
New Issue On a net yield basis
Secondary On a net yield basis
UITs Price
New Issue Placement fee from issuer
Secondary Placement fee from issuer
TD Ameritrade may act as principal on any xed-income
transaction. When acting as principal and receiving compensation
on a net yield basis, we will add a markup to any purchase, and
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subtract a markdown from every sale. The markup or markdown
will be included in the price and yield quoted to you. Bond and
CMO Buy orders are subject to a ve-bond ($5,000 par value)
minimum. CD Buy orders are subject to a two-CD ($2,000 par
value) minimum.
MARKET SESSIONS
Regular Trading
Trades are executed during normal market hours (currently
9:30 a.m. to 4 p.m. ET). If an order is placed after market hours, it
will be sent to the marketplace for the next business days trading
session. Options market hours are generally 9:30 a.m. to 4:15 p.m.
ET. Most equity and narrow-based index options stop trading at
4 p.m., and broad-based index options stop trading at 4:15 p.m.
Mutual fund orders placed after a specic funds cut-of time will
usually receive the following business days net asset value (NAV).
Extended-Hours Trading
TD Ameritrade ofers pre-market and after-hours trading sessions.
The AM session is from 8 a.m. through 9:15 a.m. ET, Monday
through Friday. The PM session is from 4:15 p.m. through 8 p.m.
ET, Monday through Friday (excluding market holidays).

This
service allows clients to trade more than 8,000 equity securities
outside of normal market hours.
To place an Extended-Hours Trade, go to Trade > Stocks &
ETFs. Then select Extended AM or Extended PM from the
Time-in-Force menu. You can also select Day + extended hours
or GTC + extended hours to place an order that is active for
both the regular and Extended-Hours Trading sessions, 8 a.m.
through 8 p.m. ET. Extended-Hours Trading is subject to unique
risks and rules that are diferent from the normal trading session,
including diferent procedures for placing trades. Please review the
Extended-Hours Trading rules before you decide to participate.

The closing time for Extended-Hours Trading is subject to change.

MARKETPLACE RULES
Orders are accepted subject to the rules and policies of the various
exchanges and execution points. Marketplace rules also difer for
normal and Extended-Hours Trading sessions. If an order is rejected,
TD Ameritrade may attempt to contact you. It is important that you
maintain your TD Ameritrade prole with a current phone number
and email address. For more information on updating your personal
contact information, please see Updating Your Account Prole on
Page 12.
Order Types
Select the order type from the following choices:
Market Choosing Market for the order type indicates that you
wish to seek an immediate execution for your order at the next
available market price.
Limit Choosing Limit for the order type indicates that you
wish to seek the purchase or sale of a stock at a specic price
or better. Please remember that stocks and options can trade
on multiple exchanges, but an order can only be placed with
one exchange, market maker, or electronic communications
network (ECN). Therefore, your order is entitled to be lled in
the marketplace with which it was placed. Be careful not to
assume your order has been executed simply because the stock
or options trade at the price specied in your limit order. If the
security trades through your price, contact a TD Ameritrade
representative for a possible conrmation.
Stop When placing a Stop order to buy, enter a stop price
above the ask price. When placing a Stop order to sell, enter
a price below the current bid price. Stop orders for NYSE,
NASDAQ, ETFs, and over the counter bulletin board (OTCBB)
securities are typically activated by a print (trade) at the stop
price. Some advanced platforms will allow you to modify the
order to activate of of a quotation. An options Sell-Stop is
activated by the print (trade) price or ask/ofer price. An options
Buy-Stop is activated by the bid price, or a print (trade). Stop
orders are accepted on listed stocks, NASDAQ (NMS) stocks,
and most options.
With Stop orders, there is no guarantee that the execution price
of your order will be at or near the activation price. Execution at
a price diferent than the activation price is more likely to occur
in conditions such as a fast-moving market, at market open or
market close, or when trading has been halted on a security.
Stop market Choosing Stop market for the order type indicates
that you want your Stop order to become a market order once a
specic price has been reached. There is no guarantee that the
execution price will be equal to or near the activation price. Stop
orders are accepted on listed stocks, NASDAQ (NMS) stocks, and
most options.
Stop limit Choosing Stop limit for the order type indicates
that you want this order to seek an execution at a specic
limit price or better once the activation price is reached. Enter
an activation price as well as a limit price for these orders.
Depending on your strategy, the limit price and activation price
may be the same. The order becomes a limit order once the
activation price has been reached. Stop limit orders are accepted
on listed stocks, NASDAQ (NMS) stocks, and most options.
Trailing Stop Trailing Stops are orders entered with a stop
parameter that creates a moving or trailing activation price. Sell
Trailing Stop orders may help you control risk on open positions
by allowing you to enter a stop order with an activation price that
changes with the market. The Stop order works with a ratchet
efect, trailing price movements, in a positive direction only. For
Sell Trailing Stops, the activation price only moves upward. For
Buy Trailing Stops, the activation price only moves downward.
If the price reverses direction, the Stop remains at its previous
level and will be activated if the price reverses by more than the
number of points or percent specied.
Trailing Stop (%) For a Trailing Stop based on a percent,
enter the percentage amount to trail the current price. A whole
number between 1 and 99 can be entered as the trail amount.
Trailing Stop ($) For a Trailing Stop based on points,
enter a dollar amount to trail the current price. The trail
amount entered should be a minimum of one cent ($.01)
and no greater than the current bid (if a sell).
Order Expiration Choices
After you have selected an order type, select the expiration for the
order. Your choices for expiration include:
Day A Day order entered after 9:30:00 a.m. and before
4:00:00 p.m. ET is valid until 4:00:00 p.m. ET that day. A Day order
entered between 4:00:01 p.m. and 9:29:59 a.m. ET is valid from
9:30:00 a.m. to 4:00:00 p.m. ET the next regular market session.
Day + Extended Hours Orders placed after 12:00:00 a.m.
and before 7:59:59 p.m. ET and marked as Day + Ext. are
valid between 8:00:00 a.m. and 8:00:00 p.m. ET that day. A
Day + Ext. order placed between 8:00:00 p.m. and 7:59:59
a.m. ET is valid between 8:00:00 a.m. and 8:00:00 p.m. ET the
next market day. Because some ECNs begin matching orders
prior to 8 a.m., an order with an expiration of Day + Ext. might
execute before 8 a.m.
GTC (Good Till Canceled) A GTC order lasts until it is
completed or canceled. You can enter the date you would like
your GTC order to be canceled, up to six months from the date
the order was placed. The order is valid between 9:30:00 a.m.
and 4:00:00 p.m. ET. If you specify a date, the order will expire at
4:00:00 p.m. ET on that day. If the date you specify is a market
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holiday or a weekend, the expiration date will automatically
become the last valid market date before that date. Please check
the Order Status page to see the updated expiration date.
GTC + Extended Hours A GTC + Ext. order works the same
way as a GTC order, except it also includes Extended-Hours
Trading sessions each day. GTC + Ext. orders are valid from
8 a.m. through 8 p.m. ET. Because some ECNs begin matching
orders prior to 8 a.m., an order with an expiration of GTC + Ext.
might execute before 8 a.m. If you specify a date, the order will
expire at 8:00:00 p.m. ET on that day. If the date you specify
is a market holiday or a weekend, the expiration date will
automatically become the last valid market date before that date.
Please check under Order Status on the Trade menu to see the
updated expiration date.
Extended (Ext.) AM An Ext. AM order is valid only between
8:00:00 a.m. and 9:14:59 a.m. ET. Orders marked as Ext. AM and
placed after 9:14:59 a.m. and before 8:00:00 a.m. ET the next day
are only active for the next AM Extended-Hours Trading session.
Note: AM extended-hours orders received between 9:15 a.m. and 9:30
a.m. ET may be rejected or canceled as too late to enter for the AM
Extended-Hours Trading session. Extended-hours orders received after
this time may be routed for the following AM Extended-Hours Trading
session. Be sure to verify your order status online.
Extended (Ext.) PM An Ext. PM order is valid only
between 4:15:00 p.m. and 8:00:00 p.m. ET. Orders marked as
Ext. PM and placed after 8:00:00 p.m. and before 4:15:00 p.m. ET
the next day are only active for the next PM Extended-Hours
Trading session.
Special Instructions
You may specify any of the following special instructions:
AON (all-or-none) Choosing AON indicates that you want
your order to be executed in its entirety or not at all.
Note: AON orders have the lowest priority in the market.
DNR (do-not-reduce) Choosing DNR indicates that you
want your order to be executed without reducing the limit price to
reect future dividend declarations. To use this command, select
GTC as the order expiration.
FOK (ll-or-kill) Choosing FOK indicates that you want the
immediate purchase or sale of a specied amount of stock at a
specied price. If the order cannot be lled immediately and in its
entirety, it is automatically canceled.
AON/DNR Choosing AON/DNR means you wish to
specify the instructions for both all-or-none and do-not-reduce
instructions (see above). To use this command, select GTC as
the order expiration.
Order Routing Choices
Select a routing choice. You can choose auto routing or
direct routing.
When you choose auto routing, you depend on the
TD Ameritrade routing platform to route your order. You can enter
Market, Limit, Stop market, Stop limit, and Trailing stop
orders using auto routing, as well as Day and GTC orders.
To direct route your order, enable direct routing under
My Prole in the Home menu. Direct routing allows you to
select a market destination; however, all orders are routed
through TD Ameritrade.
Available direct routing choices include:
NSDQ (INET)
ARCA (NYSE Arca)
If you select NSDQ (INET) as your routing choice for a NASDAQ
security, you can enter a display size. The display size you enter
will be the quantity displayed on NSDQ (INET). Entering a display
size is optional and available for NASDAQ securities only.
Order Review
TD Ameritrade reserves the right to review orders before sending
them to the market to ensure they comply with the rules and
policies of TD Ameritrade and the securities markets. The order
review process may delay the routing of orders to exchanges,
market makers, and ECNs. If it is determined that processing or
executing the order poses an unreasonable risk to our clients or
our rm, or that it could disrupt the market or our operations, the
order will be canceled.
Order Verication
To avoid an error or misunderstanding, your orders placed by phone
will always be read back to you for your review and acceptance.
When an order is placed on our website, you will be presented with
a review screen, unless you activate Express Trading.
Note: You should review the order accuracy and, if necessary, make any
corrections before placing the order. This step is very important. Your order
will be placed exactly as it was read back by the broker or phone system, or
exactly as it appeared on the order read-back screen on our website.
In all circumstances, it is your responsibility to make sure order
information is correct, that the execution of an order does not
conict with any outstanding orders placed within either trading
session, and that the account has sufcient funds to purchaseor
the shares or the position to sellthe specied asset. You should
share any potentially relevant information with the broker.
Editing and Canceling Orders
Open orders can be edited and canceled through the TD Ameritrade
website, our IVR phone system, or with a TD Ameritrade broker. It is
important to remember that all orders are considered new unless we
are instructed to cancel a previous order.
Editing an order. An order can be edited only to change the
terms of an existing order. The marketplace must receive the
information and make the change before the original order is
executed in full. If this does not occur, the edited order will be
canceled. If the original order is partially executed, then any
remaining shares of the original order will be processed in the
marketplace in accordance with the terms of the edited order. You
will be charged a commission when the original order is executed
and a separate commission when the edited order is executed.
The order will also be charged separate commissions if the order
executions take place in more than one trading session.
Note: Some orders cannot be completely lled at one time (due to share
availability), so you may receive partial executions throughout the day
or (in the case of a GTC order) over the course of several days. Trades
executed in multiple lots on the same trading day are charged a single
commission. Trades partially executed over multiple trading days are subject
to commission charges for each trading day.
For example, suppose you place an order to sell 1,000 shares of XYZ. On day
one, you receive a ll of 500 shares. On day two, you receive one ll of 300
shares and another ll of 200 shares. Two commissions will be chargedone
for the ll on day one and one for the two lls on day two. If you choose to
cancel the order after day one, only one commission will be charged.
Canceling an order. Requests for cancellations must be
received and processed by the exchange, market maker, or ECN.
If the marketplace has executed the original order, the order
will not be canceled because the executed order is too late to
cancel. Under normal circumstances, market orders cannot be
canceled if the stock or underlying asset is trading.
Page 8 of 13
Note: Please call a Client Services representative for a denite out before
you place other orders. Otherwise, you are responsible if the account
exceeds its available funds or oversells a position.
Settlement of Trades
Federal securities regulations require stock and bond trades to
be settled within three business days after the transaction. Under
special circumstances, more stringent requirements can be
implemented. Options, most mutual funds, and some U.S. Treasury
securities are settled the next business day.
Partial Fills
A partial ll is an order executed with fewer shares (or options
contracts) than specied by the order quantity. Trades executed
in multiple lots on the same trading day are charged a single
commission. Trades partially executed over multiple trading days
are subject to separate commission charges for each trading day.
If the order is edited after the rst partial ll, additional commission
charges may applysee Editing and Canceling Orders on Page
7 for more information.
Trading Restrictions in Cash Accounts
Under applicable interpretations issued by the staf of the Board of
Governors of the Federal Reserve System, cash account clients
are prohibited from making a practice of selling securities prior to
making full cash payment for their prior purchase. Such payment
can be made using existing cash in the account, the proceeds
of settled sales of fully paid-for securities, and additional cash
deposits. Proceeds of a sale may not be included as cash before
the settlement date if the shares being sold have not been fully
paid for.
The following hypothetical example illustrates activity that will result
in an account being restricted:
A client is holding $10,000 in a cash account. The client then
makes the following transactions:
The client buys a position in Company A for $10,000, applying
the $10,000 in cash to pay for the purchase:
The client then sells that position in Company A and nets at least
$10,000 in sale proceeds.
Next, the client buys a position in Company B for $10,000, relying
on the proceeds of the unsettled sale of Company A shares to
pay for the purchase.
Before the sale of Company A has settled, the client sells the
position in Company B and nets $10,000.
In the above example, the client sold Company B shares before
paying for them. Trading in this manner in a cash account may
result in a 90-day restriction, limiting purchases to the settled
cash in the account on the trade date. In addition, all opening
transactions must be placed with a broker to ensure settled cash
is available for the trade. These restrictions may be avoided
by depositing funds to your account, combining accounts, or
converting to a margin account.
Note: Margin trading increases risk of loss and includes the possibility of
a forced sale if account equity drops below required levels. Margin is not
available in all account types. Carefully review the Margin Handbook and
Margin Disclosure Document for more details.
ACCOUNT HISTORY
Courtesy Fill Notications (CFNs)
TD Ameritrade also provides a Courtesy Fill Notication for each
trade. Although it is not a legal trade conrmation, it is usually a
much faster way to receive notication of a completed trade. A
CFN noties you of your trade execution as soon as possible via
email. To designate how you would like to receive conrmations
and CFNs, log in to your account and go to Client Services (or
Home) > My Prole > General and make your selections in the
Communication section.
Trade Conrmations
Each time an order is executed, you will receive a legal trade
conrmation as required by industry regulations. This conrmation
is not a bill. Its a record of your transaction. Please examine
your conrmation carefully and contact a TD Ameritrade Client
Services representative within two business days of receiving
the conrmation if you have any questions. There is no charge
for conrmations delivered electronically. However, if you choose
to receive them via U.S. mail, there is a $2 fee per conrmation.
TD Ameritrade Apex
TM
clients, and client accounts with a
liquidation value of $10,000 or more, can receive conrmations via
U.S. mail at no charge.*
Account Statements
If you would like to receive monthly or quarterly paper statements
via U.S. mail, you will be assessed a $2 fee per statement.
TD Ameritrade Apex* clients, and client accounts with a liquidation
value of $10,000 or more, can receive monthly or quarterly paper
statements at no charge. If you would like to receive electronic
statements each month, you can subscribe to this service at no
cost. You will receive an email at the beginning of each month
notifying you that your statement is available online. Certain
types of activity require a monthly statement, either electronically
or via U.S. mail.
Note: You may request replacement copies of paper statements via U.S. mail
for $5 per copy. This service is free for Apex clients.
*Apex qualication is based on an average of ve trades per month over a
three-month period or a $100,000 total account value. Apex membership may
also be granted on a free trial basis.
Tax Documents
TD Ameritrade will send a 1099 Form no later than February 15 for
reporting the previous years activity.
ACCOUNT SERVICES
Dividends
When a company declares a dividend, it establishes a date on
which the shareholders of record are entitled to receive the
dividend. This record date is established for the administrative
purposes of the corporation. The rst day a stock trades without
the declared dividend is called the ex-dividend day.
On the ex-dividend day, the opening price of the stock is adjusted
to reect that shareholders are no longer entitled to receive
the dividend payment. This is done by lowering the price of the
security by the amount of the dividend. If you buy a stock on or
after the ex-dividend day, you have bought it without the dividend.
If you sell stock on or after the ex-dividend day, you are entitled to
receive the dividend.
Open Buy-Limit, Sell-Stop, and Sell-Stop-Limit orders are
automatically adjusted for the dividend to the nearest penny,
unless you specify DNR (do-not-reduce) when the order is placed.
All dividends collected for your account through the month are held
in the account unless you contact TD Ameritrade and instruct us to
pay them out. In these cases, the dividends are collected and paid
out once at the end of the month. A check will be automatically
sent only if the accrued dividends total $10 or more.
All eligible distributions, including regular and optional dividends,
and capital gains distributions, will be paid to the account in cash
unless the account has been enrolled in TD Ameritrades Dividend
Reinvestment Program (DRIP). Once the account is enrolled in
DRIP, eligible distributions will be processed in accordance with the
dividend reinvestment instructions.
Page 9 of 13
Dividend Reinvestment Program (DRIP)
TD Ameritrades Dividend Reinvestment Program (DRIP)
allows you to easily and automatically reinvest dividends at no
cost. There are no commissions or service fees for participating
in the program.
Reinvesting dividends over time can have a signicant and
positive impact on your overall return. Dividend reinvestment
provides you with potential earnings on your earnings, which may
increase your returns signicantly in the long run. There are no
complicated decisions to make and no need to determine where
to reinvest the money. Your portfolio keeps growing in the stocks
youve already chosen.
How Does It Work?
DRIP ofers automatic reinvestment of shareholder dividends
into additional shares of the companys stock. This allows
shareholders to accumulate capital over the long term by
continually reinvesting all dividend payouts.
Over 5,000 U.S. exchange-listed stocks and most American
Depositary Receipts (ADRs) are eligible for the program. It is
available for most common stocks, preferred stocks, and closed-
end funds. Most cash distributions (including regular and optional
dividends) and capital gains distributions can be reinvested.
You may choose between full and partial enrollment in the
program. With full enrollment, dividends from all eligible stocks
in your account will be reinvested. All future eligible stocks
purchased after enrollment will be set up for DRIP automatically.
Or you can opt for partial reinvestment and choose which
eligible stocks you want included.
Whats New?
More stocks than ever are eligible for this program.
You can now accumulate fractional shares in a position.
(Formerly, DRIP purchased only whole shares.)
You can now sell fractional shares of a position.

I n order to do so, you will need to sell all of your whole
shares in that position.

I n so doing, you will also sell of the remaining fractional
shares in that position.
You will now be able to view fractional share amounts
of stock.

Fractional share amounts are not displayed on the
Order Status page. To view fractional shares, log into
your account and go to My Account (or Accounts) >
Balances & Positions.
How Do I Enroll?
Its easy to enroll in the program. Just log in to your account at
tdameritrade.com and send us a secure email via the Message
Center, or call Client Services at 800-669-3900.
Information provided is for general information purposes only
and should not be considered an individualized recommendation
or advice. Please consult other sources of information and
consider your individual nancial position and goals before
making an independent investment decision.
Past performance of a security does not guarantee future
results. All investments involve risk, including loss of
principal invested.
Symbol Changes, Splits, etc.
It is important to note that if you place an order on either a
stock or an option that has had a reverse split, forward split,
symbol change, etc., your positions may not be updated
immediately. It is your responsibility to be aware of the date
on which such action is efective, to identify the type of split or
change on the stock, and to provide correct instructions (including
accurate symbol and quantity information) when placing an order.
TD Ameritrade is not responsible for notifying you of such actions
regarding a security, and is not responsible for any resulting
deciencies or other consequences.
Account Protection
Your protection is our priority. That is why weve made substantial
investments in leading-edge security software, systems, and
procedures. While no security system is absolutely impenetrable,
we are constantly reviewing, rening, and upgrading our
infrastructure as new tools and techniques become available.
Beyond the threats from hackers and cyber-criminals, TD Ameritrade
also ofers you asset protection against brokerage insolvency.
TD Ameritrade is a member of the Securities Investor Protection
Corporation (SIPC), which protects securities customers of its
members up to $500,000 (including $250,000 for claims for cash).
Explanatory brochure is available on request at www.sipc.org.
Additionally, TD Ameritrade provides each client $149.5 million
worth of protection for securities and $2 million of protection
for cash through supplemental coverage provided by London
insurers. In the event of a brokerage insolvency, a client may
receive amounts due from the trustee in bankruptcy and then
SIPC. Supplemental coverage is paid out after the trustee and
SIPC payouts and under such coverage each client is limited
to a combined return of $152 million from a trustee, SIPC and
London insurers. The TD Ameritrade supplemental coverage has
an aggregate limit of $500 million over all customers. This policy
provides coverage following brokerage insolvency and does not
protect against loss in market value of the securities. Ask for details
at clientservices@tdameritrade.com. Accounts are not covered by
the Federal Deposit Insurance Corporation (FDIC) and are not a
deposit to, obligation of, or guaranteed by any nancial institution.
Note: Non-deposit investments purchased through TD Ameritrade are not
insured by the FDIC, are not obligations of or guaranteed by any nancial
institution, and are subject to investment risk and loss that may exceed the
principal invested.
Cash Sweep Vehicle Choices
TD Ameritrade ofers a cash sweep program to enable you to
earn interest on cash balances in your TD Ameritrade account.
Cash in your account can be held in a TD Ameritrade FDIC
Insured Deposit Account (IDA), a deposit account held at TD Bank,
N.A., TD Bank USA, N.A., or both, where they are insured by the
Federal Deposit Insurance Corporation (FDIC) against bank
failure for up to $250,000 per depositor, per bank. TD Bank, N.A.
and TD Bank USA, N.A. are afliates of TD Ameritrade. Funds
held as TD Ameritrade Cash for the purpose of purchasing
securities or held in a portfolio margin account carried as a
securities account are protected by SIPC. Additional cash sweep
choices may be available based on cash balance amount and
account type. You can view current interest rate information for
these products at https://www.tdameritrade.com/pricing/brokerage-
fees.page
Please monitor your entire deposit to ensure it does not exceed the
coverage limit. To learn more about FDIC insurance coverage, go
to www.FDIC.gov.
Custodial Services
For safety and trading convenience, TD Ameritrade provides
safekeeping for securities in your account through TD Ameritrade
Clearing, Inc., our clearing rm. Most securities are held at The
Depository Trust and Clearing Corporation. There is no charge for
this service, which protects securities from damage, loss, and theft.
Page 10 of 13
ACCOUNT DEPOSIT INFORMATION
Funds can be deposited electronically, by wire, or by check.
You can also deposit securities by certicate or by transferring
them from another brokerage account. You can access most
of these services online by going to My Account > Deposits &
Transfers (or Accounts > Deposit/Withdraw).
Electronic Funding
Electronic funding provides a convenient way to automatically
deposit or withdraw funds from your account.* The initial process to
set up your bank account information for electronic funding may take
four to ve business days. Once youve enabled electronic funding,
you can make a one-time deposit or withdrawal, or even set up
recurring deposits to move funds into your brokerage account on a
regular basis.
Funds for deposit will be posted the next business day if the
request is submitted before 5 p.m. ET on a business day. Deposit
requests submitted after 5 p.m. ET or on weekends/holidays will
be posted the second business day.
Withdrawal requests before 4:30 p.m. ET on a business day will
be deposited in the receiving account the next business day.
Requests after 4:30 p.m. ET or on weekends/holidays will be
deposited in the receiving account the second business day.
A return fee will be charged for each request rejected by your
bank due to insufcient funds.
The maximum cumulative dollar amount (from one or more
electronic transactions involving one or more banks) for
electronic deposits per TD Ameritrade account is $250,000 per
day. The minimum amount of an electronic deposit is $1.
Funds deposited electronically can be used immediately for
trading most marginable securities.
Funds deposited electronically can be used to purchase
non-marginable securities, initial public ofering (IPO) stocks, or
options three business days after settlement date.
Funds deposited electronically may be withdrawn three business
days after settlement date. However, all electronic deposits are
subject to review and may be restricted for 60 days.
*Electronic funding is not available in some retirement accounts. Not all
nancial institutions participate. You may be charged an electronic funding
return fee if your bank rejects an electronic funding transfer.
When depositing a check, make it payable to TD Ameritrade
Clearing, Inc., unless otherwise stated in the rules that follow
this paragraph. Be sure to include your TD Ameritrade account
number on your check. An IRA Deposit Slip should be included
with all IRA deposits to ensure deposit for the correct tax year.
To download deposit slips from our website, go to Client Services >
Forms & Agreements.
Acceptable Check Deposits
Here are some rules about checks that TD Ameritrade can accept
for deposit. Please refer to these rules to prevent your check from
being returned to you. TD Ameritrade reserves the right to verify
funds before posting checks to your TD Ameritrade account.
Payable terms. Checks and money orders must be payable in
U.S. dollars through a U.S. bank.
Personal checks. Only checks drawn from a personal checking
account titled identically to the TD Ameritrade account you are
funding are accepted.
Checks from joint checking accounts. Checks written on joint
checking accounts can be deposited into the brokerage account
of either party. Checks from an individual checking account can
be deposited into a TD Ameritrade Joint account if the individual
on the checking account is one of the account owners.
Cashiers checks. Cashiers checks can be used when the
remitters name is printed on the check by the bank. The name
on the check and the TD Ameritrade account title must match.
Third-party checks. Third-party checks (such as a check from a
spouse, business, etc.) are acceptable only if they are: (1) made
out to the brokerage account owner and are endorsed payable
to TD Ameritrade Clearing, Inc. on the back of the check; or (2)
made out to TD Ameritrade Clearing, Inc. FBO (for the benet of)
[the brokerage account owner and the brokerage account number].
Investment club checks. Investment club checks should
be drawn from a checking account titled in the name of the
investment club. If a member of the investment club remits
a personal check, the check must be made payable to
TD Ameritrade Clearing, Inc. FBO [investment club name].
Unacceptable Deposits
There are certain types of deposits that TD Ameritrade cannot
accept, including:
Coin or currency
Travelers checks
Any instruments from a foreign bank (such as checks, money
orders, travelers checks, and drafts)
Thrift withdrawal orders
Domestic drafts
Checks endorsed by more than one person
Checks referring to more than one TD Ameritrade account
(We will not split proceeds from one check and place them into
multiple accounts.)
Checks from a third party that are not properly made out and
endorsed as specied in the Account Deposit Information and
Acceptable Check Deposits sections of the Account Handbook
Checks from minors
Checks that are dated more than six months ago
Post-dated checks
Credit card checks
Foreign third-party wires
U.S. Savings Bonds
Note: Unacceptable deposits will not be credited to your account and will
be returned. This list of unacceptable deposits is not all-inclusive. Other
situations may arise when a payment is determined to be unacceptable.
Page 11 of 13
Wire Transfers
Incoming Wires
You can wire funds to your account using the
following information.
First National Bank of Omaha
1620 Dodge Street
Omaha, NE 68197
ABA #104 000 016
A/C of TD Ameritrade Clearing, Inc.
A/C #16424641
For further credit to:
[client account name and account number]
Please contact TD Ameritrade with questions or
concerns about wire transfers. Please do not send checks
to this address.
Note: Requests to wire funds into your TD Ameritrade account must be made
with the nancial institution from which the funds are being wired. Please
have the bank include the senders name on the wire. This information must
be included for the transfer to be credited to your account. A rejected wire may
incur a bank fee. Wires drawn from joint bank accounts can be deposited into
either account owners brokerage account. All wires sent from a third party are
subject to review, require verication prior to acceptance, and may be returned.
Third-party foreign wires and wires from Western Union are not accepted.
Outgoing Wires
You can withdraw funds from your TD Ameritrade account via wire
transfer. How to complete a wire transfer depends on the type of
account you are transferring from and to.
Like-Titled Accounts Wires If the account title at the receiving
bank is titled exactly the same as your TD Ameritrade account (or
like-titled), you may complete a wire transfer without having to
submit a Letter of Instruction (LOI). You may initiate a like-titled
wire transfer within your TD Ameritrade account and will need the
following information:
Account number and account title at receiving bank
Receiving bank ABA routing number
All Other Wires, Domestic If you are transferring funds to an
escrow account, a mutual or money market fund at a nancial
institution, an account that is not like-titled, or to a third party, an
LOI is necessary. The LOI requires the following information:
Name, address, and ABA routing number of the
receiving bank(s)
Account number and account title at the escrow company
or bank(s)
Your TD Ameritrade account number
The total dollar amount to be wired and date the wire should
be sent
Valid account owner(s) signature
Foreign Wires Wire transfers that involve a bank outside of
the United States are classied as foreign wires. Because banks
outside of the United States are not part of the Federal Reserve
System, an intermediary US bank is needed. Please contact
your bank to obtain wire information for the intermediary bank,
to include the name, address, and SWIFT code or sort code for
the intermediary bank. In addition, the LOI requires the following
information:
Your TD Ameritrade account number
The total dollar amount to be wired and date the wire should
be sent
Valid account owner(s) signature
The appropriate Letter of Instruction for your wire transfer
can be downloaded on the website at Client Services > Forms
& Agreements.
In extraordinary circumstances, TD Ameritrade may place limits on
the portability of funds and additional documents may be required.
DTC Securities
Use this information when transferring securities via the DTCC
(Depository Trust & Clearing Corporation) to your
TD Ameritrade account:
TD Ameritrade Clearing, Inc. #0188
For further credit to:
[client name and account number]
Availability of Newly Deposited Funds
TD Ameritrade places a hold on new deposits, but you will still
be able to purchase certain securities as soon as your account
is funded. There is a six-business-day hold placed on all check
deposits (including certied or cashiers checks) and a three-
business-day hold for ACH/Electronic Deposits. After the six-day
hold period is up, our loss prevention department may require
that the recent check deposit be veried as cleared with the bank
prior to allowing the funds out of the account. A bank letter or a
conference call may be required if the bank will not verify that
the deposit has cleared. Funds may still be used during the hold
period to purchase marginable securities such as exchange-listed
stocks and some mutual funds. However, these funds may not
be withdrawn or used to purchase pink sheets, over-the-counter
bulletin board stocks, initial public oferings (IPOs), options, or
other non-marginable securities during the hold period.
Note that during the rst 60 days an account is open, electronic
deposits may not be withdrawn unless they are wired back to the
originating bank account.
The Federal Reserve determines which stocks can be used
as collateral for margin loans. However, TD Ameritrade is not
obligated to extend margin on all approved stocks.
Stock Certicates
When sending in securities for deposit, please follow these rules:
All listed parties must endorse the security on the back exactly
as their names appear on the face of the certicate. Please
make sure the title on the certicate matches the title on your
TD Ameritrade account.
Include your account number and Social Security Number (or tax
identication number) on the front of all stock certicates.
Appoint TD Ameritrade Clearing, Inc. as your Attorney to Transfer
the stock. (This means the securities are negotiable only by
TD Ameritrade Clearing, Inc. and can be mailed safely.) To do this,
insert TD Ameritrade Clearing, Inc. in the blank space before the
words Attorney to Transfer on the reverse side of the certicate.
When sending certicates for deposit, in some cases, additional
paperwork may be required to clear the security for trading. For
your protection, TD Ameritrade will not sell the position until all
such paperwork has been processed, and the security has been
registered in its street name.
You may sell restricted securities pursuant to Rule 144 or Rule
145 of the Securities Act of 1933, after the required documents
have been received, reviewed, and fully processed. In these
circumstances, funds from these sales will not be released until
the security has been cleared.
Page 12 of 13
Sell transactions or proceeds from the sale of recently deposited
OTCBB and pink sheet securities may be subject to a hold.
Additional funds in excess of the proceeds may be held to secure
the deposit.
Here are some instances where additional documentation may
be needed:
The registration on the certifcate is diferent than the title on
the account. An example would be when you have a certicate
registered in your name and want to deposit it into a Joint account.
The certifcate is sent to TD Ameritrade unsigned.
The certifcate has another party listed as the Attorney
to Transfer.
The securities are restricted stock, such as stock issued under
Rules 144 or 145 of the Securities Act of 1933, or are considered
legal transfer items.
Transferring an Account
TD Ameritrade will not charge you to transfer accounts held at
other nancial institutions to one or more of your TD Ameritrade
accounts. Here are some guidelines that will help account transfers
to be processed efciently:
The account being transferred must be of the same type and
have the same account title as the TD Ameritrade account you
are opening (Individual accounts into Individual accounts, Trusts
into Trusts, etc.). If the account you are transferring is a margin
and/or options account, be sure you have established a margin
and/or options account at TD Ameritrade.*
Complete the account transfer form in its entirety.
Send signed, original paperwork and attach a copy of a
recent statement.
The frm from which you are transferring usually will charge you
a transfer-out fee or a termination-of-account fee.
Account transfers normally take three to six weeks. All security
transactions must be settled before the transfer can occur. Some
rms do not allow trading during the transfer process.
If you are making a direct rollover from your employers qualifed
plan, please contact your plan administrator to obtain any
applicable rollover paperwork that may be required. Please allow
approximately 90 days for the completion of your direct rollover.
Fund Withdrawal Requests
For same-day processing, checks should be requested by
2 p.m. ET. Wire transfers should be requested by 1 p.m. ET. The
maximum you can withdraw electronically using electronic funding
is $100,000 over seven calendar days.
To ensure acceptance and timely processing of outgoing wires
and checks, please make sure fund transfers are between
identically titled accounts.
An IRA Distribution Request Form should be flled out and signed
to have a distribution processed from an IRA.
You can also request a funds withdrawal on the website. Simply log in and go
to My Account > Deposits & Transfers (or Accounts > Deposit/Withdraw).
UPDATING YOUR ACCOUNT PROFILE
Changing Your Personal Information
To update your address, phone numbers, or email address, log in
and go to Client Services (or Home) > My Prole. Then select the
Personal Information tab and click the Edit icon to the right of the
information you wish to change. Or contact a TD Ameritrade Client
Services representative. If you need to change your name due to
marriage or other reasons, please complete the Name Change
Authorization Form available on our website. Go to Client Services
> Forms & Agreements. Then select All Forms to nd the form.
Adding or Removing an Account Co-owner
To add a co-owner to your account or to remove a current
co-owner from your account, please complete, sign, and return
the Account Modication Form available on our website.
Note: The primary tax-reporting owner cannot be removed. A new account must
be opened for the new tax-reporting owner and an internal transfer completed.
Adding Margin or Options Privileges to Your Account
To request or upgrade margin or options privileges on your account,
complete, sign, and return the Margin/Options Upgrade Form. To
nd this form, log in to your account and go to Client Services >
Forms & Agreements. Then select Request Options Approval
or Upgrade. Certain accounts may apply for margin and options
privileges online; go to Client Services (or Home) > My Prole >
General. Then click Enable on the Margin trading line.* To apply
for options privileges, click Edit to the right of Options trading.

*Margin trading increases risk of loss and includes the possibility of a forced
sale if account equity drops below required levels. Carefully review the Margin
Handbook and Margin Disclosure Document for more details.

Options are not suitable for all investors as the special risks inherent to options
trading may expose investors to potentially rapid and substantial losses. Carefully
review the options disclosure documents before investing in options.
Please see our website or contact TD Ameritrade for the margin and options
disclosure documents. Carefully read these documents before investing.
USING THE WEBSITE
The TD Ameritrade Website now includes more services and
features than ever before, along with easy-to-use navigation
and plenty of opportunities to customize your personal investing
experience. To access online Help, go to Client Services > Help
Center. (Or, get help by entering the topic in the Search eld on
any page.) Most pages on the website also include more specic
Page help.
Note: Market volatility, volume, and system availability may delay account
access and trade executions.
System Requirements
Operating System
PC: Windows

XP
Macintosh

: Mac OS

10.4 or later
Browser Requirements
PC: Microsoft

Internet Explorer 8.0 or later

Mozilla

3.7 or later
Macintosh: Safari

4.0 or later
Mozilla 3.0 or later
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Display Settings
The website is designed for a minimum resolution of 1024 X 768
and for a color depth of 16 KB.
If you are using a PC, go to the Control Panel, click Adjust
Screen Resolution in the Appearance and Personalization
section. Change the resolution to the minimum requirement or
higher, then click apply, then OK
If you are using a Macintosh OSX, go to System Preferences
and choose Displays.
Web TV

is not supported.
Pop-up Windows
The website utilizes pop-up windows. If you use a pop-up blocker,
you can still trade and access most site features. However, in order
to view all information on the siteincluding most forms and look-
up results for symbols and quotes please disable your pop-up
blocker. For example, if you use Internet Explorer 6.0, the built-in
pop-up blocker is turned on by default, but can easily be disabled
for a trusted site. When you see a notication in the status bar that
a pop-up was blocked, simply click this notication. Then choose
Allow pop-up windows from this site. For other browsers and pop-
up blocking software, look for similar trusted site functionality.
Home Page
You can customize the view on the home page of the website
to show information that best ts your investing style. Display
the features that are most valuable to you. You will also see an
Announcements section for market news and TD Ameritrade
updates. At the bottom of the page, youll nd SnapTicket.

SnapTicket
This versatile order ticket detaches into a mini-window that
follows you as you roam the Web. That means you can maintain a
secure trading connection with your TD Ameritrade account. Feel
free to visit other websites and run other trading software. With
SnapTicket, you can make trades no matter where you go. Youll
nd SnapTicket at the bottom of each page of the site.
Click the Minimize icon in the upper right-hand corner of
SnapTicket to reduce it to a quote bar or detach it from the page.
You can also open a separate window to conduct real-time*
option chains searches and see your current Buying Power. With
this easy-to-use order entry ticket, you can even select special
instructions, order type, and direct routing. All the choices on the
stock trading ticket are also available on SnapTicket!
*Access to real-time market data is conditioned on acceptance of the exchange
agreements. Professional access difers. See the information below for more
information on rates and fees.
Investment Products: Not FDIC Insured * No Bank Guarantee * May Lose Value
TD Ameritrade, Inc., member FINRA/SIPC/NFA and TD Ameritrade Clearing, Inc., member FINRA/SIPC. TD Ameritrade is a trademark jointly
owned by TD Ameritrade IP Company, Inc. and The Toronto-Dominion Bank. 2013 TD Ameritrade IP Company, Inc. All rights reserved.
Used with permission.
INTERACTIVE VOICE RESPONSE (IVR)
PHONE SYSTEM INSTRUCTIONS
At TD Ameritrade, we understand you cant be by your computer 24/7. But that is no reason to lose touch with your portfolio. Our IVR phone
system lets you call in and access your TD Ameritrade account from anywhere.* For more information regarding the Interactive Voice Response
System please refer to the TD Ameritrade IVR PDF located here: https://www.tdameritrade.com/service/form-library.page.*
* Market volatility, volume, and system availability may delay account access and trade executions.
TRADING TOOLS AND REAL-TIME QUOTE SUBSCRIPTION PRICES
TD Ameritrade TD Ameritrade Apex
Description Non-Professional Professional Non-Professional Professional
NASDAQ Level II FREE FREE
Streaming News FREE $99 FREE FREE
Market Edge

Daily $9.99 $9.99 $7.49 $7.49

Market Edge Daily Plus $19.99 $19.99 $14.99 $14.99
Professional clients may subscribe to real-time quote subscriptions:
NASDAQ Level I $20 FREE
NASDAQ Level I & II $50 FREE
Real-Time OPRA Quotes $23 FREE
Real-Time Amex Quotes $30.20 FREE
Real-Time NYSE Quotes $127.25 $127.25
Fees charged may vary by program, location, or arrangements. Fee increases are subject to change upon 30 days notice to you. For a
complete list of current rates and fees, visit our website.
Standard & Poors is a trademark of the McGraw-Hill Companies, Inc.
Market Edge is a registered trademark of Computrade Systems, Inc.
Macintosh, Mac OS, and Safari are registered trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Microsoft
and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Netscape
is a registered trademark of Netscape Communications in the United States and other countries. Mozilla is a registered trademark of the
Mozilla Foundation.
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