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Unit 7 Arbitration and Concil iation Act 1996
Structure:
7.1 Introduction
        Objectives
7.2 Scheme of the Act
7.3 Objectives of the Act
7.4 Power of J udicial Authority to Refer Parties to Arbitration
7.5 Composition of Arbitral Tribunal
7.6 J urisdiction of Arbitral Tribunals
         Self Assessment Questions I
7.7 Conduct of Arbitral Proceedings
7.8 Award
7.9 Conciliation
7.10 Mediation
7.11 Negotiation
         Self Assessment Questions II
7.12 Summary
7.13 Terminal Questions
7.14 Answers to SAQs and TQs
7.1  Introduction
Purpose  of  Arbitration  Act  is  to  provide  quick  redressal  to  commercial 
disputes by private Arbitration. Quick decision of any commercial dispute is 
necessary for smooth functioning of business and industry. Internationally, it 
is  accepted  that  normally  commercial  disputes  should  be  solved  through 
arbitration and not through normal judicial system. Hence, there is a need of 
Alternate  Dispute  Resolution  (ADR).  There  are  four  methods  of  ADR  -
negotiation, mediation, conciliation and arbitration. 'Negotiation' is cheapest 
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and simplest method. If it does not work, mediation through a mediator can 
be  tried.  If  it  does  not  work,  conciliation  and  arbitration  will  be  useful. 
Arbitration  Act  makes  provision  for  conciliation  and  arbitration  as  ADR 
mechanisms.  An  arbitrator  is  basically  a  private  judge  appointed  with 
consent of both the parties. Object of arbitration is settlement of dispute in 
an expeditious, convenient, inexpensive and private manner so that they do 
not become the subject of future litigation between the parties.
Objectives:
After studying this unit, you will be able to:
 Explain the objectives of the Arbitration Act.
 Explain the composition of Arbitral Tribunal.
 Explain the conduct of Arbitral Proceedings.
7.2  Scheme of the Act:
The Act is divided into the following parts: 
(a) Part I - Domestic arbitration 
(b) Part II - Enforcement of foreign awards 
(c) Part III - Conciliation procedures 
(d) Part IV - Supplementary provisions 
(e) First Schedule - Convention on recognition and enforcement of foreign 
arbitral award as per New York Convention 
(f) Second Schedule - Protocol on Arbitration Clauses 
(g) Third  Schedule  -  Convention  on  the  execution  of  foreign  arbitral 
awards as per Geneva Convention.
Law Based on UNCITRAL Model Law: The present Act is based on model 
law  drafted  by  United  Nations  Commission  on  International  Trade  Laws 
(UNCITRAL),  both  on  domestic  arbitration  as  well  as  international 
commercial arbitration, to provide uniformity and certainty to both categories 
of cases.
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Matters not referable to arbitration: 
Certain matters which are not arbitrable are:
 Suits for divorce or restitution of conjugal rights 
 Taxation 
 Non-payment of admitted liability 
 Criminal matters. 
Arbitration- (The Arbitrator decides):
Arbitration is a dispute resolution process where the opposing parties select 
or  appoint  an  individual  called  an  Arbitrator.  Upon  appointment,  the 
Arbitrator will arrange the process to hear and consider the evidence, review 
arguments  and  afterwards  will  publish  an  award  in  which  the  items  of 
dispute are decided. 
In  some  cases  the  Arbitrator  can  conduct  the  arbitration  on  documents 
evidence  only.  When  published  the  Arbitrator's  decisions  are  final  and 
binding  on  the  parties.  It  is  rare  for  an  arbitration  to  be  appealed  to  the 
courts.  Arbitration  may  comprise  a  sole  Arbitrator,  or  may  be  a  panel  of 
Arbitrators. 
Costs of the arbitration are disposed of in the Arbitrator's award, unless the 
parties have some agreement to the contrary.
Arbitration is a settlement of dispute by the decision of one or more persons 
called arbitrators.  It is an arrangement for investigation and settlement of a 
dispute between opposing parties by one or more unofficial persons chosen 
by  the  parties.    In  arbitration  some  dispute  is  referred  by  the  parties  for 
settlement to a tribunal of their own choosing.  The dispute is not submitted 
for  decision  to  the  ordinary  courts  but  a  domestic  tribunal.    It  is  thus  a 
method of settling the disputes in a quasi-judicial manner.  The essence of 
arbitration  is  that  the  arbitrator  decides  the  case  and  his  award  is  in  the 
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nature of a judgement.  Arbitration is a speedy and inexpensive method of 
settling the disputes between the parties.
In  lines  with  the  international  trend,  the  Government  of  India  has  also 
enacted  the  Arbitration and  Conciliation  Act,  1996  and  repealed the  three 
earlier  enactments  namely,  the  Arbitration  (Protocol  and  Convention)  Act, 
1937; the  Arbitration Act, 1940; and the  Foreign  Award (Recognition and 
Enforcement) Act, 1961.
7.3 Objectives of the Act
The main objectives of the Act are as under:
i) To  comprehensively  cover  international  commercial  arbitration  and 
conciliation as also domestic arbitration and conciliation.
ii) To make provision for an arbitral procedure which is fair, efficient and 
capable of meeting the needs of the specific arbitration.
iii) To provide that the arbitral tribunal gives reasons for its arbitral award.
iv) To  ensure  that  the  arbitral  tribunal  remains  with  in  the  limit  of 
jurisdiction.
v) To minimize the supervisory role of courts in the arbitral process.
vi) To  permit  an  arbitral  tribunal  to  use  mediation,  conciliation  or  other 
procedures during the arbitral proceedings to encourage settlement of 
disputes.
vii) To  provide  that  every  final  arbitral  award  is  enforced  in  the  same 
manner as if it were a decree of the court.
viii) To  provide  that  a  settlement  agreement  reached  by  the  parties  as  a 
result of conciliation proceedings will have the same status and effect 
as an arbitral award on agreed terms on the substance of the dispute 
rendered by an arbitral tribunal.
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ix) To provide that, for purposes of enforcement of foreign awards, every 
arbitral award made in the country to which one of the two international 
Conventions relating to foreign arbitral awards to which India is a party 
applies, will be treated as a foreign award.
Arbitration  Agreement:  The  foundation  of  arbitration  is  the  arbitration 
agreement between the parties to submit to arbitration all or certain disputes 
which have arisen or which may arise between them. Thus, the provision of 
arbitration can be made at the time of entering the contract itself, so that if 
any dispute arises in future, the dispute can be referred to arbitrator as per 
the agreement. It is also possible to refer a dispute to arbitration after the 
dispute  has  arisen.  Arbitration  agreement  may  be  in  the  form  of  an 
arbitration clause in a contract or in the form of a separate agreement. The 
agreement  must  be  in  writing  and  must  be  signed  by  both  parties.  The 
arbitration  agreement  can  be  by  exchange  of  letters,  document,  telex, 
telegram etc [section 7]. 
Court  must  refer  the  matter  to  arbitration  in  some  cases:  If  a  party 
approaches  court  despite  the  arbitration  agreement,  the  other  party  can 
raise objection. However, such objection must be raised before submitting 
his  first  statement  on  the  substance  of  dispute.  Such  objection  must  be 
accompanied by the original arbitration agreement or its certified copy. On 
such  application  the  judicial  authority  shall  refer  the  parties  to  arbitration. 
Since the word used is shall, it is mandatory for judicial authority to refer 
the matter to arbitration [Section 8]. However, once first statement to court is 
already made by the opposite party, the matter has to continue in the court. 
Once  an  application  is  made  by  other  party  for  referring  the  matter  to 
arbitration,  the  arbitrator  can  continue  with  arbitration  and  even  make  an 
arbitral award.
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Essentials of Arbitration Agreement
1. It must be in writing [Section 7(3)]: Like the old law, the new law also 
requires  the  arbitration agreement  to  be  in  writing.   It  also  provides in 
section  7(4)  that  an  exchange  of  letters,  telex,  telegrams,  or  other 
means  of  telecommunications  can  also  provide  a  record  of  such  an 
agreement.  Further, it is also provided that an exchange of claim and 
defence in which the existence of an arbitration agreement is alleged by 
one  party  and  not  denied  by  the  other,  will  also  amount  to  be  an 
arbitration agreement.
It is not necessary that such written agreement should be signed by the 
parties.  All that is necessary is that the parties should accept the terms 
of an agreement reduced in writing.  The naming of the arbitrator in the 
arbitration  agreement  is  not  necessary.    No  particular  form  or  formal 
document is necessary.
2. It  must  have  all  the  essential  elements  of  a  valid  contract:    An 
arbitration  agreement  stands  on  the  same  footing  as  any  other 
agreement. Every person capable of entering into a contract may be a 
party to an arbitration agreement.  The terms of the agreement must be 
definite and certain; if the terms are vague it is bad for indefiniteness.  
3. The  agreement  must  be  to  refer  a  dispute,  present  or  future, 
between the parties to arbitration:  If there is no dispute, there can be 
no right to demand arbitration.  A dispute means an assertion of a right 
by one  party  and  repudiation  thereof  by another.    A  point as to  which 
there is no dispute cannot be referred to arbitration.  The dispute may 
relate to an act of commission or omission, for example, with holding a 
certificate to which a person is entitled or refusal to register a transfer of 
shares.
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Under  the  present  law,  certain  disputes  such  as  matrimonial  disputes, 
criminal prosecution, questions relating to guardianship, questions about 
validity  of  a  will  etc.  or  treated  as  not  suitable for  arbitration.    Section 
2(3) of the new Act maintains this position.  Subject to this qualification 
Section  7(1)  of  the  new  Act  makes  it  permissible  to  enter  into  an 
arbitration agreement in respect of a defined legal relationship whether 
contractual or not.  
4. An  arbitration  agreement  may  be  in  the  form  of  an  arbitration 
clause  in  a  contract  or  in  the  form  of  a  separate  agreement       
[Section 7(2)].
Appointment  of  Arbitrator:  The  parties  can  agree  on  a  procedure  for 
appointing  the  arbitrator  or  arbitrators.  If  they  are  unable  to  agree,  each 
party will appoint one arbitrator and the two appointed arbitrators will appoint 
the  third  arbitrator  who will  act  as  a  presiding  arbitrator [Section  11(3)].  If 
one  of  the  parties does not  appoint  an  arbitrator within  30  days,  or  if  two 
appointed arbitrators do not appoint third arbitrator within 30 days, the party 
can request Chief J ustice to appoint an arbitrator [Section 11(4)]. The Chief 
J ustice  can  authorize  any  person  or  institution  to  appoint  an  arbitrator. 
[Some High Courts have authorized District J udge to appoint an arbitrator]. 
In case of international commercial dispute, the application for appointment 
of  arbitrator  has  to  be  made  to  Chief  J ustice  of  India.  In  case  of  other 
domestic disputes, application has to be made to Chief J ustice of High Court 
within whose jurisdiction the parties are situated [Section 11(12)]
Challenge  to  Appointment  of  arbitrator:  An arbitrator  is  expected to  be 
independent and impartial. If there are some circumstances due to which his 
independence  or  impartiality  can  be  challenged,  he  must  disclose  the 
circumstances  before  his  appointment  [Section  12(1)].  Appointment  of 
Arbitrator can be challenged only if (a) Circumstances exist that give rise to 
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justifiable  doubts  as  to  his  independence  or  impartiality  (b)  He  does  not 
possess  the  qualifications  agreed  to  by  the  parties  [Section  12(3)]. 
Appointment  of  arbitrator  cannot  be  challenged  on  any  other  ground. The 
challenge to appointment has to be decided by the arbitrator himself. If he 
does  not  accept  the  challenge,  the  proceedings  can  continue  and  the 
arbitrator can make the arbitral award. However, in such case, application 
for setting aside arbitral award can be made to Court. If the court agrees to 
the  challenge,  the  arbitral  award  can  be  set  aside  [Section  13(6)].  Thus, 
even if the arbitrator does not accept the challenge to his appointment, the 
other party cannot stall further arbitration proceedings by rushing to court. 
The arbitration can continue and challenge can be made in Court only after 
arbitral award is made.
Conduct  of  Arbitral  Proceedings:  The  Arbitral  Tribunal  should  treat  the 
parties equally and each party should be given full opportunity to present his 
case  [Section  18].  The  Arbitral  Tribunal  is  not  bound  by  Code  of  Civil 
Procedure, 1908 or Indian Evidence Act, 1872 [Section 19(1)].  The parties 
to  arbitration  are  free  to  agree  on  the  procedure  to  be  followed  by  the 
Arbitral Tribunal. If the parties do not agree to the procedure, the procedure 
will be as determined by the arbitral tribunal.
Law  of  Limitation  Applicable: Limitation Act, 1963 is applicable. For this 
purpose, date on which the aggrieved party requests other party to refer the 
matter to arbitration shall be considered. If on that date, the claim is barred 
under  Limitation  Act,  the  arbitration  cannot  continue  [Section  43(2)].  If 
Arbitration  award  is  set  aside  by  Court,  time  spent  in  arbitration  will  be 
excluded  for  purpose  of  Limitation  Act.  So  that  case  in  court  or  fresh 
arbitration can start.
Flexibility in respect of procedure, place and language: Arbitral Tribunal 
has full powers to decide the procedure to be followed, unless parties agree 
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on  the  procedure  to  be  followed  [Section  19(3)].  The  Tribunal  also  has 
powers to  determine the admissibility, relevance, materiality and weight  of 
any evidence [Section 19(4)]. Place of arbitration will be decided by mutual 
agreement. However, if the parties do not agree to the place, the same will 
be decided by tribunal [Section 20]. Similarly, language to be used in arbitral 
proceedings  can  be  mutually  agreed.  Otherwise,  Arbitral  Tribunal  can 
decide [Section 22]. 
Submission  of  statement  of  claim  and  defence:  The  claimant  should 
submit statement of claims, points of issue and relief or remedy sought. The 
respondent  shall  state  his  defense  in  respect  of  these  particulars.  All 
relevant  documents  must  be  submitted.  Such  claim  or  defense  can  be 
amended or supplemented any time [section 23]. 
Hearings  and  Written  Proceedings:  After submission of documents and 
defense, unless the parties agree otherwise, the Arbitral Tribunal can decide 
whether there will be oral hearing or proceedings can be conducted on the 
basis  of  documents  and  other  materials.  However,  if  one  of  the  parties 
requests  the  hearing  shall  be  oral.  Sufficient  advance  notice  of  hearing 
should  be  given  to  both  the  parties  [Section  24].  [Thus,  unless  one  party 
requests, oral hearing is not compulsory].
Settlement  during  Arbitration:  It  is  permissible  for  parties  to  arrive  at 
mutual  settlement  even  when  arbitration  is  proceeding.  In  fact,  even  the 
Tribunal can make efforts to encourage mutual settlement. If parties settle 
the  dispute  by  mutual  agreement,  the  arbitration  shall  be  terminated. 
However, if both parties and the Arbitral Tribunal agree, the settlement can 
be recorded in the form of an arbitral award on agreed terms. Such Arbitral 
Award shall have the same force as any other Arbitral Award [Section 30].
Arbitral Award: Decision of Arbitral Tribunal is termed as 'Arbitral Award'.
Arbitrator can decide the dispute ex  aequo  et  bono (In justice and in good 
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faith)  if  both  the  parties  expressly  authorize  him  to  do  so  [Section  28(2)]. 
The decision of Arbitral Tribunal will be by majority. The arbitral award shall 
be in writing and signed by the members of the tribunal [Section 29]. The 
award  must  be  in  writing  and  signed  by  the  members  of  Arbitral  Tribunal 
[Section 31(1)]. It must state the reasons for the award unless the parties 
have agreed that no reason for the award is to be given [Section 31(3)]. The 
award should be dated  and place  where it is  made should be mentioned. 
Copy  of  award  should  be  given  to  each  party.  Tribunal  can  make  interim 
award also [Section 31(6)]. 
Cost  of  Arbitration: Cost of arbitration means reasonable cost relating to 
fees and expenses of  arbitrators and witnesses, legal fees  and expenses, 
administration  fees  of  the  institution  supervising  the  arbitration  and  other 
expenses in  connection with  arbitral  proceedings.  The  tribunal  can  decide 
the cost and share of each party [Section 31(8)]. If the parties refuse to pay 
the costs, the Arbitral Tribunal may refuse to deliver its award. In such case, 
any  party  can  approach  Court.  The  Court  will  ask  for  deposit  from  the 
parties  and  on  such  deposit,  the  award  will  be  delivered  by  the  Tribunal. 
Then  Court  will  decide  the  costs  of  arbitration  and  shall  pay  the  same  to 
Arbitrators. Balance, if any, will be refunded to the party [Section 39].
Intervention  by  Court - One of the major defects of earlier arbitration law 
was that the party could access court almost at every stage of arbitration -
right from appointment of arbitrator to implementation of final award. Thus, 
the  defending  party  could  approach  court  at  various  stages  and  stall  the 
proceedings. Now, approach to court has been drastically curtailed. In some 
cases, if an objection is raised by the party, the decision on that objection 
can  be  given  by  Arbitral  Tribunal  itself.  After  the  decision,  the  arbitration 
proceedings are continued and the aggrieved party can approach Court only 
after  Arbitral  Award  is  made.  Appeal  to  court  is  now  only  on  restricted 
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grounds.  Of  course,  Tribunal  cannot  be  given  unlimited  and  uncontrolled 
powers and supervision of Courts cannot be totally eliminated.
Arbitration  Act  has  Over-Riding  Effect:  Section  5  of  Act  clarifies  that 
notwithstanding  anything  contained  in  any  other  law  for  the  time  being  in 
force,  in  matters  governed  by  the  Act,  the  judicial  authority  can  intervene 
only as provided in this Act and not under any other Act.
Modes of Arbitration
(a) Arbitration without the intervention of the court.  [Sec.3 to 19]
(b) Arbitration  with  the  intervention  of  the  court  when  there  is  no  suit 
pending [Sec.20]
(c) Arbitration  with  the  intervention  of  the  court  where  a  suit  is  pending. 
[Sec.21 to 25]
7.4  Power of Judicial Authority to Refer Parties to Arbitration
A judicial authority before which an action is brought in a matter which is the 
subject of an arbitration agreement shall refer the parties to arbitration if a 
party so applies.  The party must, however, apply before submitting his first 
statement on the substance of the dispute [Sec.8(1)1].
Further, the application shall not be entertained unless it is accompanied by 
the original arbitration agreement or a duly certified copy there of. [Sec. 8(2)]
Notwithstanding  that  an  application  has  been  made  and  that  the  issue  is 
pending before the judicial authority, an arbitration may be commenced or 
continued and in arbitral award made, [Sec.8(3)].
In order that the judicial authority may refer the parties to arbitration under 
section 8(1), the following conditions must be satisfied.
1. There must be a valid and subsisting agreement between the parties.
2. The matter about which a suit has been filed should be within the scope 
of the arbitration agreement.
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3. The  party  asking  for  the  stay  must  have  applied  at  the  earliest 
opportunity, i.e., before submitting his first statement on the substance 
of the dispute.
4. The application must be made to the judicial authority before which the 
proceedings are pending.
5. The  application  must  be  accompanied  by  the  original  arbitration 
agreement or by a duly certified copy thereof.
6. The judicial authority must be satisfied that there is no sufficient reason 
why the matter should not be referred.
This is a very important provision inasmuch as if any party to the Arbitration 
Agreement  brings  an  action  before  the  Court  ignoring  the  Arbitration 
Agreement, the other party can move an application before the court along 
with original arbitration Agreement or a duly certified copy of agreement but 
before  submitting  his  first  statement  on  the  substance  of  the  dispute 
otherwise the party will lost its right of objecting the matter to be tried before 
the  Court.    Above  all,  the  most  important  provision  is  that  the  arbitration 
proceedings can continue or proceed further despite the fact that one of the 
parties has moved a petition before the court.
Under  the  previous  old  Act,  there  was  no  such  specific  provision  and 
consequently,  in  the  past,  the  arbitration  proceedings  remained  in 
abeyance.
Who may refer to Arbitration?
Capacity to make reference is co-extensive with capacity to contract.  Every 
person capable of entering into the contract may be a party to a submission.  
Therefore, he who cannot contract cannot make a submission. In the case 
of  a  person  whose  capacity  to  contract  is  restricted,  his  power  of  making 
submission  is  in  the  same  manner  also  limited.    The  capacity  of  various 
persons to submit disputes to arbitration is discussed below:
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1. Minor: As a minor is not competent to enter into a contract there cannot 
be a valid submission to arbitration by him.  Where a minor joins a reference 
to arbitration the award is not void, it is voidable at the option of the minor 
but  the  major  parties  are  bound  by  it.    A  guardian  can  refer  a  dispute  to 
arbitration only with the permission of the court for the benefit of a minor in 
good faith.
2. Manager of a Joint Hindu Family: The manager of a J oint Hindu Family 
can refer disputes to arbitration and the award, in the absence of a fraud, 
will  bind  the  other  members  of  the  family  including  the  minors.    Thus,  a 
manager in a J oint Hindu Family has power to refer to arbitration disputes 
relating  to  family  property  provided  the  reference  is  for  the  benefit  of  the 
family.
3.  Agent:  An  agent  who  is  duly  authorized  may  enter  into  an  arbitration 
agreement.  Such an agent on reference may bind his principal.
4. Official assignee (in case of bankrupts estate): The Official Assignee or 
Receiver  is  given  the  power  to  refer  any  dispute  to  arbitration  and 
compromise all debts, claims and liabilities on such terms as may be agreed 
upon.
5.  Partner:  A  partner  cannot  bind  his  co-partners  by  a  reference  to 
arbitration.  The implied authority of a partner does not, in the absence of 
any usage or custom of trade, empower him to submit dispute relating to the 
business of the firm to arbitration.
Subject-matter of Reference
All  matters  which  form  the  subject  of  civil  litigation  affecting  private  rights 
may  be  referred  to  arbitration.    In  other  words,  all  disputes  between  the 
parties relating to private rights of which the civil court may take cognizance 
of, may be referred to arbitration.  Thus, matters which are purely criminal 
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and give rise to no civil remedy cannot be referred to arbitration.  Similarly, 
matters of public right cannot be decided by arbitration.
What can be referred?
1) Disputes concerning movable property;
2) Disputes arising out of breaches of contract;
3) Disputes relating to breach of promise of marriage;
4) Questions of title to immovable property;
5) Questions of law or fact;
6) Disputes regarding, compliment, dignity, trespass, etc.
7) Time barred claims;
8) Questions as to whether judgement has been properly obtained or not.
9) Questions relating to the past or future maintenance of a widow.
What cannot be referred?
1. A  claim  for  custody  of  wife,  petition  for  restitution  of  conjugal  rights, 
divorce, etc;
2. Insolvency proceedings;
3. Claims arising out of illegal transactions;
4. Questions relating to public charities and charitable trusts;
5. Cases relating to public nuisance;
6. Execution proceedings;
7. Proceedings relating to the appointment of a guardian to a minor;
8. Questions relating to offences affecting public at large;
9. Lunacy proceedings;
10. Questions relating to the genuineness of a will;
11. Matters of a criminal nature.
7.5  Composition of Arbitral Tribunal
An arbitrator is a person selected by mutual consent of the parties to settle 
the matters in controversy between them.  A person appointed to adjudicate 
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the  difference  between  two  or  more  parties  is  called  an  arbitrator.    An 
arbitrator is a tribunal chosen by the consent of the parties.  The person who 
is so appointed must also give his consent to act as an arbitrator.
Number of Arbitrators (Section 10)
The  parties  are  free  to  determine  the  number  of  arbitrators  provided  that 
such number shall not be an even number.  If the parties fail to make the 
determination the arbitral tribunal shall consist of a sole arbitrator.
Under the old and new law, the mode of appointment of arbitrators and their 
number is left to the agreement by the parties.  But unlike old law, the new 
law envisages only odd  number  of  arbitrators.   This  will do away  with the 
system  of  having  two  arbitrators  and  one  umpire  prevalent  under  the  old 
law.    Section  10  of  the  new  Act  provides  that  there  shall  be  only  a  sole 
arbitrator, where the parties do not specify the number of arbitrators.
Appointment of Arbitrators (Section 11)
A person of any nationality may be an arbitrator, unless otherwise agreed by 
the parties.  The parties are free to agree on a procedure for appointing the 
arbitrator or arbitrators.
Presiding arbitrator. Failing any agreement on a procedure, in an arbitration 
with  three  arbitrators,  each party  shall appoint  one  arbitrator,  and  the  two 
appointed arbitrators shall appoint the  third arbitrator who shall act  as the 
presiding arbitrator [Sec: 11(3)].
If the appointment procedure agreed on by the parties applies and:-
 (a) A party fails to appoint an arbitrator within thirty days from the receipt 
of a request to do so from the other party; or
 (b) The two appointed arbitrators fail to agree on the third arbitrator within 
thirty days from the date of their appointment,
the appointment shall be made, upon request of a party, by the Chief J ustice 
or any person or institution designated by him. [Sec.11(4)].
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Failure of Parties to agree on procedure:  It may so happen that the parties 
may fail to agree on the procedure for the appointment of the arbitrator or 
arbitrators.  In such a case, a sole arbitrator, if the parties fail to agree on 
the arbitrator within thirty days from receipt of a request by one party from 
the other party to so agree the appointment shall be made, upon request of 
a party, by the Chief J ustice or any person or institution designated by him 
[Sec.11(5)].
Sometimes, under an appointment procedure agreed upon by the parties:-
a) A party fails to act as required under that procedure; or
b) The parties, or the two appointed arbitrators, fail to reach an agreement 
expected of them under that procedure; or
c) A person, including an institution, fails to perform any function entrusted 
to him or it under that procedure. 
In  such  a  case,  a  party  may  request  the  Chief  J ustice  or  any  person  or 
institution  designated  by  him  to  take  the  necessary  measure,  unless  the 
agreement on the appointment procedure provides other means for securing 
the appointment. [Sec. 11(6)].
A  decision  on  a  matter  entrusted  to  the  Chief  J ustice  or  the  person  or 
institution designated by him is final.  [Sec.11(7)].
Qualification for the appointment of arbitrator
The  Chief  J ustice  or  the  person  or  institution  designated  by  him,  in 
appointing an arbitrator, shall have due regard to 
 a) Any  qualifications  required  of  the  arbitrator  by  the  agreement  of  the 
parties; and
b) Other  considerations  as  the  likely  to  secure  the  appointment  of  an 
independent and impartial arbitrator. [Sec. 11(8)]
In  the  case  of  appointment  of  sole  or  third  arbitrator  in  an  international 
commercial arbitration, the Chief J ustice of India or Inc. person or institution 
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designated by him may appoint an arbitrator of a nationality other than the 
nationalities of the parties where the parties belong to different nationalities.  
[Sec. 11(9)]
The Chief J ustice may make such scheme as he may deem appropriate for 
dealing with above matters [Sec. 11(10)].
7.6  Jurisdiction of Arbitral Tribunals
Competence of arbitral tribunal to rule on its jurisdiction (Section 16)
The arbitral tribunal may rule on its own jurisdiction, including ruling on any 
objections  with  respect  to  the  existence  or  validity  of  the  arbitration 
agreement for this purpose:-
a) An arbitration clause which forms part of a contract shall be treated as 
an agreement independent of the other terms of the contract; and
b) A decision by the arbitral tribunal that the contract is null and void shall 
not entail ipso jure by the law it self the invalidity of the arbitration clause 
[Sec. 16(1)].
Thus, the New Act confers competence on the arbitral tribunal to decide on 
its own jurisdiction and to consider objections with respect to the existence 
or validity of the arbitration agreement.
A plea that the arbitral tribunal does not have jurisdiction shall be raised not 
later  than  the  submission  of  the  statement  of  defense.    However,  a  party 
shall not be precluded from raising such a pica merely because that he has 
appointed, or participated in the appointment of, an arbitrator [Sec. 16(2)].
A plea that the arbitral tribunal is exceeding the scope of its authority shall 
be  raised  as  soon  as  the  matter  alleged  to  be  beyond  the  scope  of  its 
authority is raised during the arbitral proceedings [Sec, 16(3)].
The arbitral tribunal may, in these cases admit a later plea if it considers the 
delay justified [Sec16(4)].
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The arbitral tribunal shall decide on a plea referred to above and, where the 
arbitral tribunal takes a decision rejection the plea, continue with the arbitral 
proceedings and make an arbitral award [Sec. 16(5)].
A  party  aggrieved  by  such  an  arbitral  award  my  make  an  application  for 
setting  aside  such  an  arbitral  award  in  accordance  with  Section  34  [Sec. 
16(6)].
Interim measures ordered by arbitral tribunal (Section 17)
Unless  otherwise  agreed  by  the  parties,  the  arbitral  tribunal  may,  at  the 
request of a party, order a party to take any interim measure of protection as 
the arbitral tribunal may consider necessary in respect of the subject-matter 
of the dispute.  Further, the arbitral tribunal may require a party to provide 
appropriate security in connection with a measure so ordered.
Section  17  provides  for  the  taking  of  interim  measures  in  respect  of  the 
subject-matter of the dispute by the arbitral tribunal.  However, the parties 
may  by  agreement  exclude  the  exercise  of  such  a  power  by  the  arbitral 
tribunal.
The Arbitration Act, 1940, did not confer any specific powers on arbitrators 
to  take  interim measures.  It  was, however,  open  on the  parties to  confer 
such powers on the arbitrator.
Self Assessment Questions I
1. Arbitration  is  a  process  where  the  opposing  parties  select  or 
appoint an individual called an .
2. Costs of the arbitration are disposed of in the ..
3. Arbitration is a speedy and inexpensive method of settling..
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4. The  foundation  of  arbitration  is  the  ..between  the  parties  to 
submit to arbitration all or certain disputes which have arisen or which 
may arise between them.
5. A  .means  an  assertion  of  a  right  by  one  party  and  repudiation 
thereof by another.  
7.7  Conduct of Arbitral Proceedings
Equal treatment of Parties (Section 18)
The parties shall be treated with equality and each party shall be given a full 
opportunity to present his case.  Thus, section 18 laws down two obligations 
on  the  arbitral  tribunal  i.e.  to  treat  the  party  with  equality  and  to  give  full 
opportunity to each party to present his case.  It constitutes a fundamental 
principle which is applicable to entire proceedings.  The principle of equality 
and full opportunity to present the case should be observed by the parties 
also, when laying down any rules of procedure.  An agreed procedure which 
violates the fundamental principle of equality and grant of opportunity to be 
heard, is null and void and an award passed in violation of this principle can 
be set aside.
Determination of rules of Procedure (Section 19)
The arbitral tribunal shall not be bound by the Code of Civil Procedure, 1908 
or the Indian Evidence Act, 1872.
The arbitral tribunal is not bound to follow the procedure as followed by a 
Court.    However,  the  arbitral  tribunal  is  to  observe  fundamental  principles 
underlying  the  Code  of  Civil  Procedure  and  the  Evidence  Act.    The 
procedure adopted by arbitral tribunal should be according to the principles 
of natural justice.
Section 19(2) provides that subject to provisions of the Part-I, the parties are 
free  to  agree  on  a  procedure  to  be  followed  by  the  arbitral  tribunal  in 
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conducting its proceedings.  Parties generally incorporate arbitration rules of 
a  particular  institution  by  reference  to  the  same  in  the  agreement.    The 
arbitral tribunal does not have any discretion where any such rule has been 
provided for in the agreement.
The arbitral tribunal may conduct the proceeding in the manner it considers 
appropriate, but such power is subject to two exceptions mentioned below:-
1) The arbitral tribunal cannot conduct the proceedings in a manner which 
is in violation of a mandatory provision of the law.
2) The arbitral-tribunal cannot conduct proceedings in a manner which is in 
violation of the procedure agreed by the parties if any.
However, if there were no agreed rules by the parties, the arbitral tribunal 
has power to determine the admissibility, relevance, materiality and weight 
of any evidence and make decision in the manner it considers appropriate 
[Sec. 19(4)].
Place of Arbitration (Section 20)
Section  20(1)  provides  that  parties  are  free  to  agree  on  the  place  of 
arbitration.  Where  parties have not  agreed on the  place of arbitration the 
arbitral tribunal has to determine the place of arbitration having regard to the 
circumstances of the case, including the convenience of the parties. Section 
31(4)  provides,  A  mandatory  requirement  and  obligation  on  the  arbitral 
tribunal  to  state  the  place of  arbitration as  determined  in  accordance  with 
section 20 in the award and award is then deemed to have been made at 
that place.
The  arbitral tribunal may, unless otherwise agreed by the  parties, meet at 
any place it considers appropriate for consultation among its members, for 
hearing  witnesses,  experts  or  the  parties,  or  for  inspection  of  documents, 
goods or other property.  [Sec.20(1)].
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Place  of  arbitration  in  arbitration  other  than  international  commercial 
arbitration i.e., in domestic arbitration does not pose any problem.  Parties 
may agree on the place of arbitration anywhere in India.  But in international 
commercial arbitrations, place of arbitration has legal implications in terms 
of law applicable to arbitration.
Commencement of Arbitral Proceedings (Section 21)
Section  21  gives  freedom  to  the  parties  to  agree  on  the  date  of 
commencement of arbitral proceedings.  The arbitral proceedings, subject to 
agreement  of  party,  in  respect  of  a  particular  dispute,  commence  on  the 
date,  on  which  a  request  for  the  dispute  to  be  referred  to  arbitration  is 
received  by  the  respondent.    A  request  for  reference  of  disputes  to 
arbitration  is  different  from  request  for  the  appointment  of  arbitrator  of 
constitution or arbitral tribunal.
Language (Section 22)
Section  22  gives  freedom  to  parties  to  agree  upon  the  language  or 
languages  to  be  used  in  the  arbitral  proceedings.    The  arbitral  tribunal, 
subject to an agreement of parties, has power to determine the language or 
languages to be used in the arbitral proceedings.  The arbitral tribunal may 
ask for translation of documentary evidence into the agreed language.
Statement of claim and defence (Section 23)
Section  23  is  a  mandatory  provision.  The  claimant  should  state  the  facts 
supporting his claim, the points at issue and the relief or remedies sought 
and the respondent should state his defence in respect of these particulars.  
However,  the  parties  have  been  given  freedom  to  agree  on  required 
elements of those statements.  The parties have also been given freedom to 
agree  upon  the  period  of  time  for  submission  of  those  statements.    The 
arbitral tribunal has power to determine the period of time for submission of 
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these  statements  where  parties  have  not  agreed  on  the  same  [Section 
23(1)].
The statement Contemplated by section 23 need not be in writing. 
The parties may submit with their statements all documents they consider to 
be relevant or may add a reference to documents or other evidence they will 
submit [Sec. 23(2)].
The parties may agree to amend or supplement their statements during the 
course of arbitral proceedings.  The arbitral tribunal has exclusive discretion 
to restrict supplementary claim and defences having regard to the delay in 
making it [Sec. 23(3)].
Hearings and written proceedings (Section 24)
Unless  otherwise  agreed  by  the  parties,  the  arbitral  tribunal  shall  decide 
whether  to  hold  oral  hearings  for  the  presentation  of  evidence  or  for  oral 
argument, or whether the proceedings shall be conducted on the  basis of 
documents and other materials.  However, the arbitral tribunal shall hold oral 
hearings,  at  an  appropriate  stage  of  the  proceedings,  on  a  request  by  a 
party,  unless  the  parties  have  agreed  that  no  oral  hearing  shall  be  held.  
[Sec. 24(1)].
Notice.  The parties shall be given sufficient advance notice of any hearing 
and of any meeting of the arbitral tribunal for the purposes of inspection of 
documents, goods or other property.  [Sec. 24(2)].
Communication.  All statements, documents or other information supplied 
to,  or  applications  made  to  the  arbitral  tribunal  by  one  party  shall  be 
communicated  to  the  other  party  and  any  expert  report  or  evidentiary 
document, on which the arbitral tribunal may rely in making its decision shall 
be communicated to the parties  [Sec. 24(3)].
Receipt of written Communications (Section 3).  Unless otherwise agreed 
by the parties:-
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(a) Any  written  communication  is  deemed  to  have  been  received  if  it  is 
delivered  to  the  addressee  personally  or  at  his  place  of  business, 
habitual residence or mailing address; and
(b) If  none  of  the  places  referred  to  in  clause  (a)  can  be  found  after 
making  a  reasonable  inquiry,  a  written  communication  is  deemed  to 
have been received if it is sent to the addresses last known place of 
the business, habitual residence or mailing address by registered letter 
or  by  any  other  means  which  provides  a  record  of  the  attempt  to 
deliver it. [Sec.3(1)].
The  communication  is  deemed  to  have  been  received  on  the  day  it  is  so 
delivered [Sec.3(2)].
Default of a party (Section 25)
Section  25  of  the  Act  provides  that  subject to  an  agreement  between  the 
parties,  where,  without  showing  sufficient  cause,  the  claimant  falls  to 
communicate his statement of claim within the agreed period, the arbitration 
proceedings  shall  be  terminated  by  the  arbitrator.    Similarly  where  the 
respondent  falls  to  communicate  his  statement  of  defence  within  the 
predetermined period, the arbitrator shall continue the proceedings without 
treating such failure, in itself, as an admission of the claimants allegations.  
Further,  when  a  party  fails  to  appear  at  an  oral  hearing  or  to  produce 
documentary evidence the arbitrator can proceed and pronounce the award 
on the basis of evidence otherwise available.
Expert appointed by arbitral tribunal (Section 26)
Section  26(1)  of  the  Act  provides  for  appointment  of  experts  subject  to 
agreement  between  parties.    It  also  provides  for  submission  of  relevant 
information to experts by the parties.  The expert should also make himself 
available for cross-examination by parties, if necessary.
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Court assistance in taking evidence (Section 27)
Application:
The arbitral tribunal, or a party with the approval of the arbitral tribunal, may 
apply to the Court for assistance in taking evidence. [Sec. 27(1)].
Particulars of application:  The application shall specify 
a) The names and addresses of the parties and the arbitrators;
b) The general nature of the claim and the relief sought;
c) The evidence to be obtained, in particular 
 i)  The  name  and  address  of  any  person  to  be  heard  as  witness  or 
expert  witness  and  a  statement  of  the  subject-matter  of  the 
testimony required;
ii) The description of any document to be produced or property to be 
inspected. [Sec.27(2)].
Order of Court.  The Court may, within its competence and according to its 
rules on taking evidence, execute the request by ordering that the evidence 
be  provided directly to  the  arbitral tribunal.    Further,  the  Court may,  while 
making an order issue the same processes to witnesses as it may issue in 
suits tried before it.
Persons failing  to  attend in accordance with such  process,  or making any 
other default, or refusing to give their evidence, or guilty of any contempt to 
the  arbitral  tribunal  during  the  conduct  of  arbitral  proceedings,  shall  be 
subject to the like disadvantages,  penalties and punishments by order the 
Court on the representation of the arbitral tribunal as they would incur for the 
like offences in suits tried before the Court.
In  this  Section  the  expression  Processes  includes  summonses  and 
commissions for the examination of witnesses and summonses to produce 
documents.
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It may be noted that the arbitral tribunal does not  have coercive power to 
issue  processes  to  witnesses  and  other  production  of  documents  in  the 
possession of a third party.
Rules applicable to substance of dispute (Section 28)
In  an  arbitration  other  than  an  international  commercial  arbitration,  the 
arbitral  tribunal  shall  decide  the  dispute  submitted  to  arbitration  in 
accordance  with  the  substantive  law  for  the  time  being  in  force  in  India.  
Further,  the  arbitral  tribunal  shall  decide  exaeguo  et  bono  (according  to 
equity  and  conscience)  or  as  amiable  compositeur)  (authorized  to  abate 
something of the strictness of the law in favour of natural equity) only if the 
parties have expressed authorized it to do so.  
In all cases, the arbitral tribunal shall decide in accordance with the terms of 
the contract and shall take into account the usages of the trade applicable to 
the transactions.
Decisions making by Panel of Arbitrators (Section 29) 
Unless otherwise agreed  by  the  parties,  in  arbitral  proceedings  with more 
than one arbitrator, any decision of the arbitral natural shall be made by a 
majority of all its members.
However,  if  authorisd  by  the  parties  or  all  the  members  of  the  arbitral 
tribunal, questions of procedure may be decided by the presiding arbitrator.
Settlement (Section 30)
An arbitral tribunal may encourage settlement of the dispute, in spite of an 
arbitration agreement.  It may also, with the agreement of the parties, use 
mediation,  conciliation  or  other  procedures  at  any  time  during  the  arbitral 
proceedings to encourage settlement.  [Sec.30(1)].
If,  during  arbitral  proceedings,  the  parties  settle  the  dispute,  the  arbitral 
tribunal shall terminate the proceedings and, if requested by the parties and 
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not objected to by the arbitral tribunal, record the settlement in the form of 
an arbitral award on agreed terms. [Sec.30(2)].
An arbitral award on agreed terms shall be made in accordance with Section 
31 and shall state that it is an arbitral award.  [Sec. 30(3)].
An arbitral award on agreed terms shall have the same status and effect as 
any other arbitral award on the substance of the dispute. [Sec. 30(4)].
Section  30  of  the  Act  allows  arbitral  tribunal  to  resort  to  mediation, 
conciliation  or  other  procedures  for  settlement  of  the  disputes,  during  the 
arbitration  proceedings.    The  conciliation  as  envisaged  in  this  section  is 
different from the conciliation that has been provided under sections 61-81 
of the Act.  The conciliation under Part III (Sections 61-81) is separate and 
independent  proceedings  as  against  informed  and  flexible  proceedings 
under this section.
Termination of Proceedings (Section 32)
The arbitral proceedings shall be terminated by the final arbitral award. [Sec. 
32(1)].  It shall also be terminated by an order of the arbitral tribunal where 
a) The claimant withdraws his claim, unless the respondent objects to the 
order and the arbitral tribunal recognizes a legitimate interest on his part 
in obtaining a final settlement of the dispute.
b) The parties agree on the termination of the proceedings, or
c) The arbitral tribunal finds that the continuation of the proceedings has for 
any other reason become unnecessary or impossible. [Sec. 32(2)]
The  mandate  of  the  arbitral  tribunal  shall  terminate  the  termination  of  the 
arbitral proceedings [Sec.32(3)].
7.8  Award
Award means an arbitral award.  It is a final decision or judgement of the 
arbitral tribunal on all matters referred to it.  An award in order to be valid 
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must be final, certain and must decide all the matters referred to.  An award 
by the arbitrator is as binding in its nature as the judgement of a court.
Arbitral award includes an interim award
There  are  two  types  of  decisions  to  be  made  by  the  arbitral  tribunal  i.e. 
decision  on  the  merits  of  the  dispute  and  decision  on  questions  of 
procedure.  Decision on merits of dispute is to be made by the, majority of 
members of the arbitral tribunal but question of procedure can be decided 
by the presiding arbitrator, if authorised by the parties or all members of the 
arbitral tribunal.  In the absence of such authorisation by the parties or other 
members of the tribunal, the decision on question of procedure is also to be 
made by majority of members of the arbitral tribunal.  In the absence of such 
authorisation by the parties or other members of the tribunal, the decision on 
question  of  procedure  is  also  to  be  made  by  majority  of  members  of  the 
arbitral  tribunal.  The  presiding  arbitrator  has  not  been  given  any  special 
power and he acts like any other arbitrator.  All arbitrators have been given 
equal power irrespective of mode of appointment.
Essentials of an Arbitral Award
Section  31  deals  with  the  form  and  contents  of  the  arbitral  award.    The 
provisions of Section 31 are discussed in the form of essentials which are as 
under:
1. An  arbitration  agreement  is  required  to  be  in  writing.    Similarly,  a 
reference to arbitration and award is also required to be made in writing.  
The arbitral award is required to be made on stamp paper of prescribed 
value.  An oral decision is not an award under the law.
2. The  award  is  to  be  signed  by  the  members  of  the  arbitral  tribunal.  
However,  the  signatures of  majority  of  all the  members  of  the  tribunal 
are sufficient if the reason for any omitted signature is stated.
3. Unless  the  agreement  provides  otherwise,  the  arbitrator  must  give 
reasons  for  the  award.  Thus,  the  making  of  an  award  is  a  rational 
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process which is accentuated by recording the reasons.  However, there 
are two exceptions where award without reasons is valid i.e.
(a) Where  the  arbitration  agreement  expressly  provides  that  no 
reasons are to be given, or
(b) Where  the  award has  been  under  section  30  of  the  new  Act  i.e. 
where the parties settled the dispute and the arbitral tribunal has 
recorded the settlement in the form of an arbitral award on agreed 
terms.
4. The  award  should  be  dated  i.e.  the  date  of  the  making  of  the  award 
should be mentioned in the award.
5. The arbitral tribunal shall state the place of arbitration in the award.
6. The  arbitral  tribunal may include in  the  sum  for which  award  is  made, 
interest  up  to  the  date  of  award  and  also  a  direction  regarding  future 
interest.  The rate of interest shall be eighteen per cent.
7. The  award  may  also  include  decisions  and  directions  of  the  arbitrator 
regarding the cost of the arbitration.
8. After  the  award  is  made,  a  signed  copy  should  be  delivered  to  each 
party for appropriate action.
9. The  arbitral  tribunal  may,  at  any  time  during  the  arbitral  proceedings, 
make  an  interim  arbitral  award  on  any  matter  with  respect  to  which  it 
may make a final arbitral award.
Finality of Arbitral Awards (Section 35)
An  arbitral  award  shall  be  final  and  binding  on  the  parties  and  persons 
claiming  under  them  respectively.    Now,  under  the  new  Act,  by  virtue  of 
section 35 of the  Act, the award made by the Arbitrator shall be final  and 
binding  on  the  parties  itself  and  shall  be  decree  without  being  made  a 
decree by the court.  
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7.9 Conciliation (Section 61 to 81)
               In  conciliation  proceedings,  there  is  no  agreement  for  arbitration.  In  fact, 
conciliation  can  be  done  even  if  there  is  arbitration  agreement.  The 
conciliator only brings parties together and tries to solve the dispute using 
his good offices. The conciliator has no authority to give any award. He only 
helps  parties  in  arriving  at  a  mutually  accepted  settlement.  After  such 
agreement they may draw and sign a written settlement agreement. It will be 
signed by the conciliator. However after the settlement agreement is signed 
by both the parties and the conciliator, it has the same status and effect as if 
it  is  an  arbitral  award.  Conciliation  is  the  amicable  settlement  of  disputes 
between the parties, with the help of a conciliator. 
Conciliation is a less frequently used form of ADR, and can be described as 
similar  to  mediation.  The  Conciliator's  role  is  to  guide  the  parties  to  a 
settlement. 
The  parties  must  decide  in  advance  whether  they  will  be  bound  by  the 
Conciliator's recommendations for settlement. 
The parties generally share equally in the cost of the conciliation.
Offer for Conciliation: The conciliation proceedings can start when one of 
the parties makes a written request to other to conciliate, briefly identifying 
the dispute. The conciliation can start only if other party accepts in writing 
the  invitation  to  conciliate.  Unless there  is  written acceptance,  conciliation 
cannot commence. If the other party does not reply within 30 days, the offer 
for conciliation can be treated as rejected [Section 62]. All matters of a civil 
nature or breach of contract or disputes of movable or immovable property 
can be referred to conciliation. However, matters of criminal nature, illegal 
transactions, matrimonial matters like divorce suit etc. cannot be referred to 
conciliation.
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The  new  Act  has  added  new  Chapter  containing  sections  from  61  to  81 
which deal with Conciliation proceedings to resolve the disputes.  The New 
Act provides a detailed statutory framework for the conduct of independent 
conciliation  proceedings outside  the  court.  It  also encourages the  arbitral 
tribunals  to  use  mediation,  conciliation  or  other  Alternative  Dispute 
Resolution  (ADR)  procedure  during  the  arbitral  proceedings  to  encourage 
settlement of disputes.  It is based on the Conciliation Rules adopted by the 
UNCITRAL in 1980, which were conceived primarily in the context of dispute 
resolution in international commercial relations. 
Conciliation is an informal process in which the conciliator (the third party) 
tries  to  bring  the  disputants  to  agreement.    He  does  this  by  lowering 
tensions,  improving  communications,  exploring  potential  solutions  and 
bringing about a negotiated settlement.
Conciliation  is  a  philanthropic  concept  of  resolving  disputes  through 
mediation  and  cannot  be  reduced  to  any  specific  definition.    The  dispute 
should arise  within legal  relationship whether contractual or  not  and to  all 
proceedings relating thereto, but excludes all those disputes which are not 
required to be submitted to conciliation by virtue of any other law for the time 
being in enforce.  
The difference between conciliation and arbitration is that in conciliation the 
attitude  is  win-win  as  against  the  attitude  of  win-lose  in  case  of 
arbitration.
Conciliator tries to bring the parties together so that they can discuss their 
disputes  and  resolve  and  hence  there  is  no  award  as  such  from  the 
conciliator,  whereas  in  the  case  of  arbitrator,  parties  are  required  to  give 
their  own  logic  and  arguments  and  after  hearing  both  the  parties  the 
arbitrator gives the award.
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Role  of  the  conciliator  is  difficult  than  that  of  arbitrators  and  hence  the 
conciliator should be a man of integrity, trust, confidence and above board 
so that parties should have total confidence in his impartiality.  
Conciliation is optional at present in the Act.  But incase parties have agreed 
to  resolve  the  disputes  through  Conciliation,  they  have  to  follow  the 
mandatory  provisions  contained  in  sections  61  to  81.    These  sections 
provide application and scope, commencement of conciliation proceedings, 
number of conciliators and their appointment, procedures for conducting the 
conciliation proceedings, roles of the conciliators, etc.
Commencement of Conciliation proceedings (Section 62)
The  party  initiating  conciliation  shall  send  to  the  other  party  a  written 
invitation to  conciliate under  this  Part,  briefly identifying  the  subject  of  the 
dispute. [Sec. 62(1)].
Conciliation proceedings shall commence  when the  other  party accepts in 
writing the invitation to conciliate. [Sec. 62(2)].
If  the  other  party  rejects  the  invitation,  there  will  be  no  conciliation 
proceedings. [Sec. 62(3)]
Where the party initiating conciliation does not receive a reply within thirty 
days from  the  date on which he  sends the  invitation,  or  within  such  other 
period of time as specified in the invitation, he may elect to treat this as a 
rejection of the invitation to conciliate and if he so elects, he shall inform in 
writing the other party accordingly. [Sec. 62(4)].
Number of Conciliators (Section 63)
There shall be one conciliator unless the  parties agree that there shall be 
two  or  three  conciliators.   Where  there  is  more  than  one  conciliator,  they 
ought, as a general rule, to act jointly.
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Appointment of Conciliators (Section 64)
In conciliation proceedings with one conciliators, the parties may agree on 
the  name  of  a  sole  conciliator.    In  conciliation  proceedings  with  two 
conciliators,  each  party  may  appoint  one  conciliator.  In  conciliation 
proceedings with three conciliators, each party may appoint one conciliator 
and the parties may agree on the name of the third conciliator who shall act 
as the presiding conciliator. [Sec.64(1)].
(2) Parties  may  enlist  the  assistance  of  a  suitable  institution  or  person  in 
connection with the appointment of conciliators, and in particular :-
(a) A party may request such an institution or person to recommend 
the names of suitable individuals to act as conciliators; or
(b) The  parties  may  agree  that  the  appointment  of  one  or  more 
conciliators  be  made  directly  by  such  an  institution  or  person.  
However,  in  recommending  or  appointing  individuals  to  act  as 
conciliator,  the  institution  or  person  shall  have  regard  to  such 
considerations  as  are  likely  to  secure  the  appointment  of  an 
Independent and impartial conciliator and, with respect to a sole or 
third  conciliator,  shall  take  into  account  the  advisability  of 
appointing a conciliator of a nationality other than the nationalities 
of the parties. [Sec. 64(2)].
The conciliator is not bound by the Code of Civil Procedure, 1908, 
or the Indian Evidence Act, 1872. (Section 66). 
Submission of statement to Conciliator (Section 65)
The conciliator, upon his appointment, may request each party to submit to 
him  a  brief  written  statement  describing  the  general  nature  of  the  dispute 
and the points at issue.  Each party shall send a copy of such statement to 
the other party.  [Sec.65(1)].
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The  conciliator  may  request  each  party  to  submit  to  him  a  further  written 
statement  of  his  position  and  the  facts  and  grounds  in  support  thereof, 
supplemented by any documents and other evidence that such party deems 
appropriate.  The party shall send a copy of such statement, documents and 
other evidence to the other party. [Sec. 65(2)].
At any stage of the  conciliation proceedings the conciliator may request a 
party to submit to him such additional information as he deems appropriate. 
[Sec. 65(3)].
Role of Conciliator (Section 67)
The  conciliator  shall  assist  the  parties  in  an  independent  and  impartial 
manner  in  their  attempt  to  reach  an  amicable  settlement  of  their  dispute.  
[Sec. 67(1)].
The  conciliator  shall  be  guided  by  principles  of  objectivity,  fairness  and 
justice,  giving  consideration,  to  among  other  things,  the  rights  and 
obligations  of  the  parties,  the  usages  of  the  trade  concerned  and  the 
circumstances  surrounding  the  dispute,  including  any  previous  business 
practices between the parties. [Sec. 67(2)].
The conciliator may conduct the conciliation proceedings in such a manner 
as  he  considers  appropriate,  taking  into  account the  circumstances of  the 
case, the wishes the parties may express, including any request by a party 
that  the  conciliator  hear  oral  statements,  and,  the  need  for  a  speedy 
statement of the dispute. [Sec. 67(3)].
The  conciliator  may,  at  any  stage  of  the  conciliation  proceedings,  make 
proposals for  a settlement of the dispute.  Such proposals need not be in 
Writing  and  need  not  be  accompanied  by  a  statement  of  the  reasons 
therefore.  [Sec. 67(4)].
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Administrative  assistance:    In  order  to  facilitate  the  conduct  of  the 
conciliation proceedings, the  parties,  or  the  conciliator  with the  consent of 
the  parties,  may  arrange  for  administrative  assistance  by  a  suitable 
institution or person. (Section 68)
Communication between Conciliator and parties (Section 69)
The conciliator may invite the parties to meet him or may communicate with 
them  orally  or  in  writing.    He  may  meet  or  communicate  with  the  parties 
together or with each of them separately.
Unless  the  parties  have  agreed  upon  the  place  where  meetings  with  the 
conciliator are to be held, such place shall be determined by the conciliator, 
after consultation with the parties, having regard to the circumstances of the 
conciliation proceedings. 
Disclosure of information (Section 70)
When  the  conciliator  receives  factual  information  concerning  the  dispute 
from  a  party,  he  shall  disclose  the  substance  of  that  to  present  any 
explanation which he considers appropriate.  However, when a party gives 
any  information  to  the  conciliator  subject  to  a  specific  condition  that  it  be 
kept  confidential,  the  conciliator  shall  not  disclose  that  information  to  the 
other party. 
Co-operation of the Parties with Conciliator (Section 71) 
The  parties  shall  in  good  faith  co-operate  with  the  conciliator,  and  in 
particular,  shall  endeavour  to  comply  with  requests  by  the  conciliator  to 
submit written materials, provide evidence and attend meetings.
Suggestion by parties for settlement of dispute (Section 72)
Each party may, on his own initiative or at the invitation of the conciliator, 
submit to the conciliator suggestions for the settlement of the dispute.
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Confidentiality (Section 75) 
The  confidentiality  principle  applies  to  all  persons  who  have  access  to 
matters  relating  to  the  conciliation  proceedings.    The  conciliator  and  the 
parties  are  under  obligation  to  keep  all  matters  relating  to  conciliation 
proceedings confidential, whether it has resulted in a settlement agreement 
or  not.    The  law  provides  that  notwithstanding  anything  contained  in  any 
other law, the principle of confidentiality shall be maintained by the parties 
as well as the conciliator except where its disclosure is necessary for parties 
for the implementation and enforcement of the settlement agreement. 
Settlement Agreement (Section 73) 
When  it  appears  to  the  conciliator  that  there  exists  an  element  of  a 
settlement which may be  acceptable to  the  parties,  he shall formulate the 
terms  of  a  possible  settlement  and  submit  them  to  the  parties  for  their 
observations.  After receiving the observation of the parties, the conciliator 
may  reformulate  the  terms  of  a  possible  settlement  in  the  light  of  such 
observations [Sec. 73(1)].
If the parties reach agreement on a settlement of the dispute, they may draw 
up and sign a written settlement agreement [Sec. 73(2)].
When the parties sign the settlement agreement, it shall be final and binding 
on the parties and persons claiming under them respectively [Sec. 73(3)].
The  conciliator  shall  authenticate  the  settlement  agreement  and  furnish  a 
copy thereof to each of the parties [Sec. 73(4)].
Status and effect of settlement agreement (Section 74)
A settlement agreement will have the same status and effect as if it is an 
arbitral award on agreed terms.  A settlement reached after the conclusion 
of  the  conciliation  proceedings  will  also  be  enforceable  like  a  decree  of 
court.
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Termination of Conciliation Proceedings:
The conciliation proceedings shall be terminated 
(a) By the signing of the settlement agreement by the parties, on the date 
of the agreement; or
(b) By a  written declaration of  the  conciliator,  after consultation  with the 
parties,  to  the  effect  that  further  efforts  at  conciliation  are  no  longer 
justified, on the date of the declaration; or
(c) By a written declaration of the parties addressed to the conciliator to 
the effect that the conciliation proceedings are terminated, on the date 
of the declaration; or
(d) By a written declaration of a party to the other party and the conciliator; 
if  appointed,  to  the  effect  that  the  conciliation  proceedings  are 
terminated, on the date of the declaration.
Since conciliation is a consensual proceeding, it is entirely dependent on the 
continued goodwill of the parties and could be terminated by the parties at 
any time before the signing of the settlement agreement.
However, parties cannot initiate any arbitral or judicial proceedings, pending 
conciliation proceedings, unless it is necessary to protect the rights of the 
parties. (Section 77)
Costs (Section 78)
Upon termination of the conciliation proceedings, the conciliator shall fix the 
costs  of  the  conciliation  and  give  written  notice  thereof  to  the  parties.  
Costs means reasonable costs relating to 
(a) The fee and expenses of the conciliator and witnesses requested by 
the conciliator with the consent of the parties;
(b) Any expert advice requested by the conciliator with the consent of the 
parties;
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(c) Any assistance  provided pursuant to  clause (b) of  sub-section (2)  of 
Section 64 and Section 68;
(d) Any  other  expenses  incurred  in  connection  with  the  conciliation 
proceedings and the settlement agreement.
The  costs  shall  be  borne  equally  by  the  parties  unless  the  settlement 
agreement  provides  for  a  different  apportionment.    All  other  expenses 
incurred by a party shall be borne by that party.
Deposits (Section 79)
According  to  Section  79,  before  initiating  the  proceedings  the  conciliator 
may ask the parties to deposit a particular amount as he think fit as cost of 
proceeding.  He may, during the proceedings also ask the parties to deposit 
supplement  amount.    This  section  empowers  the  conciliator  to  suspend 
proceedings, if the amount is not deposited by the parties within 30 days.
Similarly, conciliator is under obligation to render accounts at the termination 
of proceedings and return unspent amount to the parties.  
Role of Conciliator in Other Proceedings (Section 80)
Unless otherwise agreed by the parties:
(a) The conciliator shall not act as an arbitrator or as a representative or 
counsel of a party in any arbitral or judicial proceeding in respect of a 
dispute that is the subject of the conciliation proceedings;
(b) The  conciliator shall not be presented by the  parties as a witness in 
any arbitral or judicial proceedings.
However, the parties by agreement can do so.
Admissibility or evidence in other proceedings (Section 81)
The parties shall not rely on or introduce as evidence in arbitral or judicial 
proceedings, whether or not such proceedings relate to the dispute that is 
the subject of the conciliation proceedings:-
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(a) View expressed or suggestions made by the other party in respect of a 
possible settlement of the dispute.
(b) Admissions made by the other party in the course of the conciliation 
proceedings;
(c) Proposals made by the conciliator;
(d) The  fact  that  other  party  had  indicated  his  willingness  to  accept  a 
proposal for settlement made by the conciliator.
7.10  Mediation - (The Parties decide):
A dispute resolution process in which the parties freely choose to participate 
and any agreements reached to settle disputes is done solely by the parties, 
without  interference.  The  Mediator  is  selected  by  the  parties  and  once 
selected,  the  Mediator  will  arrange  the  mediation  process.  The  Mediator 
makes no decisions, instead he/she acts  as a facilitator only to  assist the 
parties to understand the dispute, provide structured discussion and to help 
the parties reach a dispute settlement agreement. 
If  the  parties can't  reach a  settlement  agreement,  they  are free  to  pursue 
other  options.  The  parties  generally  decide  in  advance  how  they  will 
contribute to the cost of the mediation. Mediation is a very important form of 
ADR, particularly if the parties wish to preserve their relationship. 
7.11  Negotiation
Negotiation is a less structured form of ADR. The facilitator's role is to keep 
the parties talking and bargaining. The parties may be individuals or teams. 
The facilitator keeps record of party positions, and points of agreement they 
reach as discussions proceed. 
The  process  can  be  lengthy,  as  in  labour  or  sports  negotiation.  The 
facilitator  will  prepare  a  memorandum  of  agreement  containing  all  of  the 
points agreed. 
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The  parties  can  formalize  the  memorandum  of  agreement  by  inserting  a 
condition that will be binding. The parties generally share equally in the cost. 
On any matters unresolved, the parties are free to pursue other options. 
Self Assessment Questions II
State whether the following statements are True or False:
1. The  arbitral tribunal is bound to follow the  procedure as followed by a 
Court.  
2. The arbitral tribunal has coercive power to issue processes to witnesses 
and other production of documents in the possession of a third party.
3. An arbitral tribunal may encourage settlement of the dispute, in spite of 
an arbitration agreement.  
4. The arbitral proceedings shall be terminated by the final arbitral award.
5. An arbitration agreement is required to be in writing.
6. Conciliation cannot be done if there is arbitration agreement.
7.12  Summary
 Arbitration  is  a  dispute  resolution  process  where  the  opposing  parties 
select or appoint an individual called an Arbitrator.    
 Arbitration  is  a  settlement  of  dispute  by  the  decision  of  one  or  more 
persons called arbitrators.  
 Arbitration  may  comprise  a  sole  Arbitrator,  or  may  be  a  panel  of 
Arbitrators. 
 In  lines  with  the  international  trend,  the  Government  of  India  has  also 
enacted the Arbitration and Conciliation Act, 1996.
 The  foundation  of  arbitration  is  the  arbitration  agreement  between  the 
parties to submit to arbitration all or certain disputes which have arisen 
or which may arise between them.
 The arbitration agreement must be in writing.
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 A point as to which there is no dispute cannot be referred to arbitration.
 Decision of Arbitral Tribunal is termed as 'Arbitral Award'.
 The arbitral award shall be in writing and signed by the members of the 
tribunal.
 An  arbitrator  is  a  person  selected  by  mutual  consent  of  the  parties  to 
settle the matters in controversy between them.  
 An arbitral tribunal may encourage settlement of the dispute, in spite of 
an arbitration agreement.  
7.13  Terminal Questions
1. What are the objectives of the Arbitration and Conciliation Act, 1996?  
2. Explain the essentials of an arbitration agreement.  
3. What matters can and cannot be referred to arbitration?  
4. Describe the procedure for the appointment of arbitrators.  
5. What are the essentials of an Arbitral Award?  
6. Who is a conciliator? What can be the number of conciliators?  
7. What is a settlement agreement? Discuss the status and effect of such 
an agreement.  
7.14 Answers to SAQs and TQs
SAQs I
1. Dispute resolution; Arbitrator
2. Arbitrator's award
3. Disputes between the parties.
4. Arbitration agreement
5. Dispute
SAQs II
1- False
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2- False
3- True
4- True
5- True
6- False
Answers to TQs:
1. Refer to 7.3
2. Refer to 7.3
3. Refer to 7.4
4. Refer to 7.5
5. Refer to 7.8
6. Refer to 7.9
7. Refer to 7.9