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Performance Appraisal Case Study

Nurse Jackson provides excellent direct client care but has some deficiencies in documentation and care planning. She charts in a cursory manner and does not fully document all necessary information or contribute to nursing care plans, requiring others to complete this work. However, she is actively involved in professional nursing organizations, regularly attends continuing education, and contributes to the unit quality improvement committee. Her peer evaluation rates her client care as outstanding but gives her unsatisfactory ratings for charting and care planning due to incomplete documentation, while rating her committee participation and professional involvement as outstanding.

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1K views2 pages

Performance Appraisal Case Study

Nurse Jackson provides excellent direct client care but has some deficiencies in documentation and care planning. She charts in a cursory manner and does not fully document all necessary information or contribute to nursing care plans, requiring others to complete this work. However, she is actively involved in professional nursing organizations, regularly attends continuing education, and contributes to the unit quality improvement committee. Her peer evaluation rates her client care as outstanding but gives her unsatisfactory ratings for charting and care planning due to incomplete documentation, while rating her committee participation and professional involvement as outstanding.

Uploaded by

Crystal Mugford
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Performance Appraisal Case Study Chapter 23

Scenario
Hillary Jackson is a hard-working registered nurse (RN) who consistently provides excellent
quality care to her assigned clients. She always helps others when her work is completed and has
good working relationships with physicians, families, and other health care workers.
One area that Nurse Jackson despises is charting. She charts in a cursory objective style but does
not always document everything that is needed. Rarely does she contribute to the nursing care
plan, which necessitates others completing this work.
Nurse Jackson is active in the Oncology Nursing Society and regularly attends continuing
educational offerings. She has joined the unit-based quality improvement committee and
contributes valuable information.
Directions
The following is a form that you must complete as Nurse Jacksons peer evaluator. Remember to
make the notations as objective as possible. Descriptions of each category are listed below the
client behavior and Likert scale. A Likert scale is used to rank her performance, with a range of 1
for outstanding to 5 for unsatisfactory.
When making comments about Nurse Jacksons performance, use specific measurable objective
data. For example, a comment in the professional development section might read as follows:
Nurse Jackson has been a member of the unit-based quality improvement committee for 4
months and attends regularly. She has brought many ideas for improving processes on the unit,
such as walking rounds instead of report, flexible hours for employees, and the need to develop
procedures for new oncological treatments.
Clinical Behaviors
Client Care
1
Comments: Ms. Jackson would receive a 1 for Client Care.
She provides her patients with excellent care, she was also on time treatments and scheduled
medications.
Client Teaching
4
Comments: Ms. Jackson receives a 4 for Client Teaching.
She is very incomplete with her charting, she does not include all of the information that is
needed. Which will affects the care the patient receive on the shift that follows her.
Committee Participation
1
Comments: Ms. Jackson receives a 1 for Committee Participation.
She is involved in the Oncology Society and attends meetings regularly and actively contributes.
Charting
5
Comments: Ms. Jackson receives a 5.
Her charting has been incomplete and she does not contribute to the nursing care plan, which
necessitates others completing this work.
Nursing Care Plans
5
Initiates care plans for newly admitted clients during the shift of admission and updates and
modifies nursing care plans.

Professional Involvement
1
Dresses professionally, participates in professional organization activities, attends continuing
educational seminars, and provides leadership in unit-based activities.
Reference
Huber, Diane. Leadership and Nursing Care Management, 5th Edition. Saunders, 2014.
VitalBook file.

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