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JJ619: INDUSTRIAL MANAGEMENT
INSTRUCTION:
This paper consists of SIX (6) structured questions. Answer any FOUR (4) questions.
ARAHAN :
Kertas ini mengandungi ENAM (6) soalan berstruktur. Sila jawab mana-mana
EMPAT (4) soalan.
QUESTION 1
SOALAN 1
CLO1
C1
(a)
State the objective of industrial engineering.
Nyatakan objektif kejuruteraan industri.
[ 2 marks]
[ 2 markah]
CLO1
C2
(b)
Give FOUR (4) principle of Scientific Management.
Berikan EMPAT (4) prinsip Pengurusan Saintifik.
[ 8 marks]
[ 8 markah]
CLO1
C2, C3
(c)
Briefly explain the Project Organization and sketch an example of Project
Organization.
Terangkan secara ringkas dan lakarkan satu contoh Organisasi Projek.
[ 6 marks]
[ 6 markah]
CLO1
C2
(d)
Define :
Berikan definisi:
i.
ii.
iii.
Policies
[ 3 marks]
Polisi
[ 3 markah]
Goals
[ 3 marks]
Matlamat
[ 3 markah]
Objective
[ 3 marks]
Objektif
[ 3 markah]
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JJ619: INDUSTRIAL MANAGEMENT
QUESTION 2
SOALAN 2
CLO1
C1,C2
(a)
Gives TWO (2) types of plant layout and briefly explain each of them.
Berikan DUA (2) jenis susunatur loji dan terangkan secara ringkas
antaranya.
[ 6 marks]
[ 6 markah]
CLO1
C1
(b)
State the factors that will affect the selection of plant location.
Nyatakan faktor-faktor yang mempengaruhi dalam pemilihan lokasi loji.
[ 4 marks]
[ 4 markah]
CLO 2
C3
(c)
A machine shop produces 60 units of product in 480 minutes per day. Product
assembly work is done through the 11 tasks as shown in Table 1.
i.
Draw balancing diagram.
[ 3 marks]
Lukiskan rajah keseimbangan
CLO 2
C3
ii.
CLO 2
C3
iii.
CLO 2
C3
iv.
CLO 2
C5
[ 3 markah]
Calculate the cycle time.
[ 2 marks]
Kirakan masa kitaran.
[ 2 markah]
Determine the minimum number of work station.
Nyatakan bilangan minimum stesen kerja.
Determine work station group.
[ 3 markah]
[ 5 marks]
Nyatakan kumpulan stesen kerja.
v.
[ 3 marks]
[ 5 markah]
Calculate the efficiency of this line balancing diagram
[ 2 marks]
[ 2 markah]
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JJ619: INDUSTRIAL MANAGEMENT
Table 1 / Jadual 1
Time (minute)
Previous Task
C,D
G,I
E,J
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JJ619: INDUSTRIAL MANAGEMENT
QUESTION 3
SOALAN 3
CLO 1
C1
(a)
Define Materials Requirement Planning (MRP)
Definisikan Perancangan Keperluan Bahan (MRP)
[ 2 marks]
[ 2 markah]
CLO 1
C2
(b)
Differentiate Economic Order Quantity model (EOQ) and Economic
Production Quantity model (EPQ).
Nyatakan perbezaan antara Kuantiti Pesanan Ekonomi (EOQ) dan Kuantiti
Pengeluaran Ekonomi (EPQ)
[ 6 marks]
[ 6 markah]
CLO 1
C2
(c)
CLO 1
C1
(d)
Explain the purpose of inventory.
[ 6 marks]
Terangkan keperluan inventori
[ 6 markah]
Identify types of cost to be considered in an inventory management.
Kenalpasti jenis kos yang perlu dipertimbangkan dalam pengurusan inventori
[ 8 marks]
[ 8 markah]
CLO 1
C1
(e)
List THREE (3) essential inputs in Materials Requirement Planning (MRP).
Senaraikan TIGA (3) kepentingan input dalm Perancangan Keperluaan
Bahan (MRP).
[ 3 marks]
[ 3 markah]
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JJ619: INDUSTRIAL MANAGEMENT
QUESTION 4
SOALAN 4
CLO 1
C1,C3
(a)
A company has to accomplish 6 jobs where the required time and processing
time are shown in the Table 2.
i.
Give the process sequence according to
FCFS, DD and SPT priority.
ii.
Calculate the average flow time, lateness and average work station for
each of the priority rules.
iii.
State the appropriate priority.
Sebuah syarikat perlu menyiapkan 6 kerja di mana masa memproses dan
masa dikehendaki adalah seperti dalam Jadual 2.
i.
Dapatkan jujukan memproses mengikut keutamaan FCFS, DD dan
SPT.
ii.
Kirakan purata masa alir, kelewatan dan purata stesen kerja bagi
setiap keutamaan.
iii.
Nyatakan keutamaan yang sesuai.
Job/Kerja
A
Table 2 / Jadual 2
Processing Time (days)/
Required Time (days)/
Masa Memproses (hari)
Masa Dikehendaki (hari)
20
50
30
70
10
45
16
100
18
80
[13 marks]
[13 markah]
(b)
Table 3 shows 6 jobs which need to be done and each work had to go through
Work Centre 1 and Work Centre 2. Using the Johnson method find the:
Jadual 2 menunjukkan 6 kerja yang perlu dilakukan dan setiap kerja perlu
melalui Pusat Kerja 1 dan Pusat Kerja 2. Dengan menggunakan kaedah
Johnson dapatkan,
6
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CLO 1
C3
CLO 1
C1
JJ619: INDUSTRIAL MANAGEMENT
i.
sequence chart or bar chart
[10 marks]
Carta jujukan dan carta bar
ii.
[10 markah]
idle time for work centre 2
[ 2 marks]
Masa melahu bagi Pusat Kerja 2
[ 2 markah]
Table 3 / Jadual 3
Job /
Kerja
Work Center 1 (hours)/
Pusat Kerja 1 (jam)
Work Center 2
(hours)/ Pusat kerja 2 (jam)
12
18
15
14
16
10
15
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JJ619: INDUSTRIAL MANAGEMENT
QUESTION 5
SOALAN 5
CLO1
C1
(a)
Define the philosophy of Total Quality Management (TQM).
Definisikan falsafah Pengurusan Kualiti Menyeluruh (TQM)
[ 1marks]
[ 1 markah]
CLO1
C2
(b)
The cost of poor quality is the difference between what it actually costs to
produce a product and what it would cost if there are no defects. Categorize
cost of poor quality and give an example for each of them.
Kos bagi kualiti yang rendah adalah berbeza antara kos bagi menghasilkan
produk dan kos untuk menghasilkan sesuatu produk yang tidak mempunyai
kecacatan. Kategorikan kos bagi kualiti yang rendah beserta contoh.
[ 8 marks]
[ 8 markah]
CLO1
C2
(c)
Identify FOUR (4) benefits of implementing Total Quality Management
(TQM) and briefly explain each of them.
Kenalpasti
EMPAT (4)
kelebihan
mengamalkan
Pengurusan
kualiti
menyeluruh (TQM) dan terangkan secara ringkas antaranya.
[ 8 marks]
[ 8 markah]
CLO1
C3
(d)
As a Quality Control Engineer, you need to identify quality problems in your
company. Show and sketch the possible tools to identify quality problems and
their causes.
[ 8 marks]
[ 8 markah]
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JJ619: INDUSTRIAL MANAGEMENT
QUESTION 6
SOALAN 6
CLO1
C1
CLO1
C3
(a)
(b)
Define Human Resource Management concept.
[3 marks]
Takrifkan konsep Pengurusan Sumber Manusia.
[3 markah]
To achieve organization goals, employee needs to be trained after recruiting
process. Identify FOUR (4) methods that are possible to train the employee.
Untuk mencapai matlamat dalam organisai, pekerja perlu dilatih selepas
proses mengambilan pekerja dilakukan.. Tunjukkan EMPAT (4) cara yang
mungkin untuk melatih pekerja.
[8 marks]
[8 markah]
CLO1
C1
(c)
In order to get employees to work productively and efficiently they must be
motivated. Define employee motivation.
Untuk mendapatkan pekerja yang bekerja secara produktif dan cekap,mereka
perlu dimotivasi. Berikan definisi motivasi perkerja
[2 marks]
[2 markah]
CLO1
C1
CLO1
C2
(d)
State FOUR (4) factors that motivate employees.
Berikan EMPAT (4) faktor yang boleh memotivasikan pekerja.
(e)
Describe the methods to improve employees motivation.
Terangkan kaedah untuk memperbaiki motivasi pekerja.
[4 marks]
[4 markah]
[8 marks]
[8 markah]
SOALAN TAMAT
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