Itinerary / Receipt
Your booking is confirmed. Thank you for choosing Air Canada.
Please print this itinerary / receipt for your reference.
Booking reference: L4RJJR
Main Contact Information
Customer Care
Name:
Mrs Erika Cruz
E-mail
Air Canada Reservations
1-888-247-2262
Air Canada Flight Information
1-888-422-7533
ERIKACRUZZ@HOTMAIL.COM
Form of payment:
CC CAXXXXXXXXXXXX8396*015742
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This is your official itinerary/receipt.
Flight Itinerary
Flight
From
To
AC990
Mexico City (MEX)
Toronto Pearson (YYZ)
Sun 24-Oct 2010
01:10
Sun 24-Oct 2010
06:45 - TERMINAL T1
Seat number(s) requested:
21A
AC402
Toronto Pearson (YYZ)
Sun 24-Oct 2010
08:00 - TERMINAL T1
Seat number(s) requested:
22A
AC995
Montreal Trudeau (YUL)
Sat 27-Aug 2011
16:30
Montreal Trudeau (YUL)
Aircraft
Booking
class
319
Confirmed
319
Confirmed
319
Confirmed
Sun 24-Oct 2010
09:10
Mexico City (MEX)
Sat 27-Aug 2011
20:50
Passenger Information
Passenger
Name:
Frequent Flyer Pgm:
Fare Summary
Mrs Erika Cruz
Status
1
Ticket number:
Program number:
014 2187 677897
Passenger: 1 Ticket number 014 2187 677897
Date of issue
Fare Amount in US dollars:
(including Navcan & Surcharges)
Taxes & Fees
Canada Security Charge (CA)
Mexico Intl. Value Added Tax (XO)
Combined Taxes *see fare calculation below (XT)
Total Fare in Mexican pesos:
Options
Pet carriage fee in US dollars
04-Oct 2010
859.00
317.45
518.64
2,920.73
14,580.82
270.00
Ticket particularities:
PEN APPLIES/NON END VALID AC
ONLY. NON-REFUNDABLE.
BSR12.5998/1MXN
*Fare calculation:
24OCT10MEX AC X/YTO Q14.45AC YMQ R415.00AC MEX Q14.45R415.00
NUC858.90 END ROE1.000000 XT322.23XD2141.98YQ15.32XG12.75RC
24.13XQ404.32SQ
Canadian tax registration numbers:
XG Canada Goods and Service Tax (GST) #10009-2287
RC Canada Harmonized Sales Tax (HST) #10009-2287
XQ Quebec Sales Tax (QST) #1000-043-172
Fare Rules
Voluntary changes to your itinerary may require the payment of additional fees and fare upgrades.
If you are travelling on a non-refundable ticket, Air Canada will be unable to make exceptions in the event of an unexpected trip
cancellation or medical emergency. We recommend the purchase of travel insurance.
Tickets are non transferable and name changes are not permitted.
Advance seat assignments are not guaranteed and may be changed without notice. If your pre-assigned seat is unavailable, we
will try to accomodate you in a comparable seat in the same class of service and will refund any applicable refundable fees.
Important Information
This is your E-ticket itinerary/receipt. Keep this document for your travel. Your flight coupons are stored in our reservation system.
The Conditions of Contract and other legal notices are provided with this itinerary/receipt.
Please review this itinerary/receipt and should you have any questions, please call 1-888-247-2262 within 24 hours of receipt.
Travel Documents
Air Canada is required by federal government regulations to check identification at the departure gate for all passengers who appear
to be 18 years of age or older. The name on the identification must match the name used on the reservation or ticket. The passenger
must present: one (1) piece of government-issued ID with photo or two (2) pieces of government-issued ID without photo. For air
travel between Canada and the United States, all passengers including Canadian and U.S. citizens, are required to present a
valid passport or other valid travel document such as a Nexus card. Nexus members are required to carry appropriate immigration
and identity documents in addition to their Nexus card. In addition, passengers must present this Itinerary/receipt to immigration
authorities upon request. For air travel to a foreign country, passengers must ensure that they have all necessary travel
documents such as a passport or visa, as directed by embassies and consulates. All passengers are advised to view the Travel
documentation page for important information on documentation required for travel.
YOU CANNOT TRAVEL IF YOU DO NOT HAVE ALL REQUIRED TRAVEL DOCUMENTS, SUCH AS PASSPORT AND VISA (if applicable).
Secure Flight
For travel to, from or via the United States you are required by the Transportation Security Administration (TSA) to provide full
passenger name (as it appears on your travel document), date of birth and gender for each traveller at least 72 hours prior to
departure, or at time of booking if you book your flight within 72 hours of departure.
Carry-On Baggage Policy
Oversized carry-on bags are not permitted on our aircrafts, and may cause flight delays for all passengers. Please ensure your
carry-on bags are within the maximum allowed size as indicated below; they are required to fit in the double-size verification
device at check-in and boarding gates.
You may carry onboard items which fall within the 2-piece carry on allowance: one (1) carry-on bag or suitcase (wheels and handles
included in the size) and one (1) personal article like a briefcase, laptop computer, diaper bag, camera case, cartons or other similar
item. Learn more about Carry-on Baggage restrictions.
1 standard article
1 personal article
Maximum Size
Maximum Weight
23cm x 40cm x 55cm
9" x 15.5" x 21.5"
16cm x 33cm x 43cm
6" x 13" x 17"
10 kg
22 lbs
10 kg
22 lbs
Checked Baggage Policy
Passengers travelling with Air Canada and Jazz are entitled to a free checked baggage allowance, depending on route, fare
purchased, cabin class and/or frequent flyer status.
When the number, weight and/or overall dimensions of your checked baggage exceed the limits of your free checked
baggage allowance, additional checked baggage charges will apply.
Ensure your checked bags are properly identified.
Please do not pack valuables in your checked baggage. Excess valuation may be declared on certain types of articles.
Special rules apply for fragile, valuable, or perishable articles.
Maximum overall
measurement
(Length + Width + Height)
Maximum Weight
Economy Class
(view complete
baggage allowance)
158 cm
62"
23 kg
50 lbs
Executive Class TM
Executive First
3 bags
158 cm
62"
32 kg
70 lbs
Bags weighing more than 23kg (50lbs) to a maximum of 32kg (70
lbs) will be subject to additional charges payable at the airport.
Bags weighing more than 32 kg (70 lbs), exceeding 292 cm (115 cm) in overall measurements or exceeding 203 cm (80in)
in length will not be accepted as checked baggage.
If more than one carrier is providing the transportation for your journey, each carrier may apply different rules on baggage
(both checked and carry-on baggage).
It is recommended that documents and medication be packed in your carry-on baggage. All prescription medications must be
properly labelled with the names of the patient, the medication and the issuing medical office or pharmacy.
For safety reasons, dangerous goods must not be packed in checked or carry-on baggage, except as specifically permitted.
Dangerous goods include, but are not limited to: compressed gases, corrosives, explosives, flammable liquids and solids, radioactive
materials, oxidizing materials, poisons, infectious substances, and briefcases with installed alarm devices. For security reasons, other
restrictions may apply. Please refer to Security Requirements and Dangerous Goods page for more information.
Flight Confirmation
Although reconfirmation of flights is not required, we strongly recommend that you check your flight status online at aircanada.com
or by calling our flight information system at 1-888-422-7533 prior to your departure.
Travel Insurance
RBC Travel Insurance Company offers Canadian travellers an easy way to purchase travel insurance. Whether you're traveling by
yourself or with your family, it's important to get protection against the high cost of medical expenses, trip cancellation or other
unforeseen circumstances. Residents of Canada can purchase travel insurance from RBC Travel Insurance Company via
www.aircanada.com/insurance or by calling 1-866-530-6021. To make sure you get the best possible protection, it's best to
purchase insurance when you book your trip.
American travellers - if you are a resident of the United States and are interested in purchasing travel insurance, please call
1-800-835-7566 to be referred to an insurance specialist who can help you purchase the proper protection.
Information and Services
Visit our Information and Services section at aircanada.com to find all the information you'll need to plan your trip.
Carriage of pets
Please read important information regarding carriage of pets in the Travelling with your Pet section.
Important Conditions
Check-in and Boarding Times
You must obtain your boarding pass and check in any baggage by the check-in deadline shown below.
Additionally, you must be available for boarding at the boarding gate by the boarding gate deadline shown below. Failure to respect
check-in and boarding gate deadlines may result in the reassignment of any pre-reserved seats, the cancellation of reservations,
and/or ineligibility for denied boarding compensation.
Travel
Within Canada
Recommended
Check-in Time
60 min.
Check-in Deadline
30 min.
Boarding Gate
Deadline
20 min.
To/From the US
90 min.
60 min.
20 min.
International (incl. Mexico & Caribbean)
120 min.
60 min.
30 min.
Exceptions
Due to local conditions, some airports suggest longer recommended check-in times. Please take note of specific check-in
and boarding gate deadlines for flights departing from those locations.
Flights departing from:
Recommended
Check-in Deadline
Boarding Gate
Check-in Time
Deadline
Beijing and Shanghai
150 min.
60 min.
30 min.
Caracas
180 min.
120 min.
30 min.
Grand Cayman
180 min.
60 min.
30 min.
London Heathrow
180 min.
60 min.
30 min.
Paris
150 min.
60 min.
30 min.
Tel Aviv
180 min.
60 min.
30 min.
NOTICE - SOLD SUBJECT TO TARIFF REGULATIONS
CONDITIONS OF CONTRACT AND OTHER IMPORTANT NOTICES
PASSENGERS ON A JOURNEY INVOLVING AN ULTIMATE DESTINATION OR A STOP IN A COUNTRY OTHER THAN THE COUNTRY OF
DEPARTURE ARE ADVISED THAT INTERNATIONAL TREATIES KNOWN AS THE MONTREAL CONVENTION, OR ITS PREDECESSOR, THE
WARSAW CONVENTION, INCLUDING ITS AMENDMENTS (THE WARSAW CONVENTION SYSTEM), MAY APPLY TO THE ENTIRE
JOURNEY, INCLUDING ANY PORTION THEREOF WITHIN A COUNTRY. FOR SUCH PASSENGERS, THE APPLICABLE TREATY, INCLUDING
SPECIAL CONTRACTS OF CARRIAGE EMBODIED IN ANY APPLICABLE TARIFFS, GOVERNS AND MAY LIMIT THE LIABILITY OF THE
CARRIER.
NOTICE of Liability Limitations
The Montreal Convention or the Warsaw Convention system may be applicable to your journey and these Conventions
govern and may limit the liability of air carriers for death or bodily injury, for loss of or damage to baggage, and for
delay.
Where the Montreal Conventions applies, the limits of liability are as follows:
1.
There are no financial limits in respect of death or bodily injury.
2.
In respect of destruction, loss of, or damage or delay to baggage, 1,131 Special Drawing Rights (approximately
EUR 1,357; US $1,663) per passenger in most cases.
3.
For damage occasioned by delay to your journey, 4,694 Special Drawing Rights (approximately EUR 5,655; US
$6,786) per passenger in most cases.
Where the Warsaw Convention system applies, the following limits of liability may apply:
1.
16,600 Special Drawing Rights (approximately EUR 20,000;US $20,000) in respect of death or bodily injury if the Hague
Protocol to the Convention applies, or 8,300 Special Drawing Rights (approximately EUR 10,000; US $10,000) if only the
Warsaw Convention applies. Many carriers have voluntarily waived these limits in their entirety, and US regulations require
that, for journeys to, from or with an agreed stopping place in the US, the limit may not be less than US $75,000.
2.
17 Special Drawing Rights (approximately EUR 20; US $20) per kg for loss of or damage or delay to checked baggage, and
332 Special Drawing Rights (approximately EUR 400; US $400) for unchecked baggage.
3.
The carrier may also be liable for damage occasioned by delay.
Where neither the Montreal Convention nor the Warsaw Convention system applies: For travel wholly between points in
Canada, the liability limit is $1,500 CAD per passenger.
Further information may be obtained from the carrier as to the limits applicable to your journey. If your journey
involves carriage by different carriers, you should contact each carrier for information on the applicable limits of
liability.
Regardless of which Convention applies to your journey, you may benefit from a higher limit of liability for loss of,
damage or delay to baggage by making at check-in a special declaration of the value of your baggage and paying any
supplementary fee that may apply. Alternatively, if the value of your baggage exceeds the applicable limit of liability,
you should fully insure it before you travel.
Time limit for action: Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft,
or from the date on which the aircraft ought to have arrived. Baggage claims: Written notice to the carrier must be made within 7
days of the receipt of checked baggage in the case of damage, and, in the case of delay, within 21 days from the date on which it
was placed at the disposal of the passenger.
Notice of Contract Terms Incorporated by Reference
1.
Your contract of carriage with the carrier that provides you with carriage by air, whether international, domestic or a
domestic portion of an international journey is subject to this notice; to any notice or receipt of the carrier; and to the
carrier's individual terms and conditions (Conditions), related rules, regulations and policies (Regulations) and any
applicable tariffs.
2.
If your carriage is by more than one carrier, different Conditions, Regulations and any applicable tariffs may apply for each
carrier.
3.
The Conditions, Regulations and any applicable tariffs of each carrier are, by this notice, incorporated by reference into and
made part of your contract of carriage.
4.
The Conditions may include, but are not restricted to:
Conditions and limits on the carrier's liability for the bodily injury or death of passengers.
Conditions and limits on the carrier's liability for the loss of, damage to or delay of goods and baggage, including fragile or
perishable goods.
Rules for declaring a higher value for baggage and for paying any supplementary fee that may apply.
Application of the carrier's Conditions and limits of liability to the acts of the carrier's agents, servants and representatives,
including any person providing either equipment or services to the carrier.
Claims restrictions, including time limits by which passengers must file claims or bring actions against the carrier.
Rules about reconfirmations or reservations; check in times; the use, duration and validity of air transaportation services;
and the carrier's right to refuse carriage.
Rights of the carrier and limits on the carrier's liability for delay or failure to perform a service, including schedule changes,
substitution of alternative carriers or aircraft and re-routing, and, when required by applicable law, the obligation of the
carrier to notify passengers of the identity of the operating carrier or substituted aircraft.
Rights of the carrier to refuse carriage to passengers who fail to comply with applicable laws or who fail to present all
necessary travel documents.
5.
You can obtain more information about your contract of carriage, and find out how to request a copy, at places where
transportation on the carrier is sold. Many carriers also have this information on their websites. When required by applicable
law, you have the right to inspect the full text of your contract of carriage at the carrier's airport and sales offices, and upon
request, to receive a copy by mail or other delivery service from each carrier free of charge.
6.
If a carrier sells air transportation services or checks baggage specifying carriage with another carrier, it does so only as
agent for the other carrier.
GOVERNMENTS MAY REQUIRE YOUR CARRIER TO PROVIDE INFORMATION ON OR PERMIT ACCESS TO PASSENGER DATA.
OVERBOOKING NOTICE
Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed
reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their
reservation in exchange for a payment of the airlines choosing. If there are not enough volunteers, the airline will deny boarding to other
persons in accordance with its particular boarding priority. With few exceptions, persons denied boarding involuntarily are entitled to
compensation. The complete rules for the payment of compensation and boarding priorities are available at airport ticket counters and
boarding locations.
