SANGEETHA RADHAKRISHNAN
PEOPLESOFT TECHNICAL ANALYST
PROFESSIONAL SUMMARY
• Over 4 and half years of experience in IT Industry.
• Have expertise in various HCM modules like Workforce Administration, Recruit
Workforce, ePerformance, eRecruit, Compensation, Position Management.
• Proficient in People tools - Application Designer, People Code, Component Interface,
Application Engine, SQR, PS Security and PS Query.
• Experience in PeopleSoft HRMS Support and Maintenance, Analysis, Design, Development
and Testing of application software for projects in PeopleSoft HRMS Versions 8.1, 8.3 and
8.9.
• Currently involved in redesign of PeopleSoft HCM 9.0 as an Offshore Techno-Functional
consultant.
• Performed the roles of Team Member, Offshore Team Coordinator.
• Team player, effective communication skills, good problem solving skills and leadership
skills.
EDUCATION DETAILS
• Bachelor of Engineering (B.E) in Computer Science and Engineering
SKILLS
PeopleSoft HCM PeopleSoft HRMS 8.9 [Workforce
Administration, Succession Planning, Career
Planning, Position Management,
Compensation, Manager Self Service,
Employee Self Service]
PeopleSoft HRMS 8.3 [Work Force
Management]
PeopleSoft HRMS 8.1 [Workforce
Administration, Manager Self Service,
Employee Self Service ]
People Tools 8.4x – Application Designer,
Component Interface, People Code,
People Tools
Application Engine, PS Query, Workflow,
SQR, Crystal Reports 8.
Project Management Microsoft Project
Operating System Windows NT, 2000, XP
SANGEETHA RADHAKRISHNAN
SQR 6.2.1, Crystal Reports, Cognos (Power
Report writing tools
Play), PS Query
Databases MS SQL Server, Oracle 9i
Version control Microsoft Visual SourceSafe
CERTIFICATIONS
• SCB Certified Tester in the SIT Environment
• CCP Certified for PeopleSoft in Cognizant
• OPN Certified for PeopleSoft 8 Tools Champion
• OPN Certified for PeopleSoft 8 Developer Champion
• Pfizer Certified Yellow Belt
PROJECT PROFILES
1. PEOPLESOFT HRBT REDESIGN
Client A leading Pharmaceutical company
ERP PeopleSoft HCM 9.0
Duration Apr 2009 – Till Date
Role Techno-Functional Consultant
Client Description
Pfizer Inc. is the world's largest research-based biomedical and pharmaceutical company with
Headquarters located in New York and major research and development locations in the United
States and England. Pfizer Inc. engages in the discovery, development, manufacture, and
marketing of prescription medicines for humans and animals worldwide.
Project Description
Pfizer Inc. is in the process of transitioning to a shared services model with global & regional
presence to enable delivery of cost-effective HR service delivery. The setup of a global shared
services model necessitates the streamlining of processes and creation of a global process model
with localization only specific needs such as local regulatory compliance. Pfizer Inc. has
completed a 13-week assessment to support the definition of scope based on specific criteria.
Based on the assessment, 33 countries have been identified for standardization and are to be
moved to a shared services model over the course of the next 3 years. The processes considered
for standardization was identified based on a 13-week assessment and it consists of HR
Administration, Colleague Data Management, Global Mobility, On-boarding, and Workforce
Tracking (Analytics). It was determined that Recruiting, Compensation, Benefits, Payroll, Talent
Management, and Performance Management have been identified as out of scope for this
project.
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SANGEETHA RADHAKRISHNAN
Roles and Responsibilities
As a Techno/Functional Consultant, involved in the following tasks
Under Functional responsibilities:
• Impact Analysis of Core HR Related Tables like Job Codes, Salary Administration,
Departments and Position Management.
• Recommendations for New Global Security Tree to depict the New Organization Hierarchy.
• Creation of redesign implementation document that illustrates the Change Methodology
from the current state to meet the new Business Requirements
• Proposed standards to map the Cost Center information’s from Finance to Department
(HRMS).
• Recommendations to standardize the globalization of Job Codes.
• Redefining the Position Management Information’s based on the Global Job Codes.
• New standards to hold Salary Packages details.
• Standardization to Job Function, Job Family and elimination of Customization to fit in the
delivered functionality.
Under Technical tasks:
• Capturing the detailed Impact of Interfaces, Processes and Custom Pages based on the
Functional recommendations.
• Feasibility study to implement the New Global Security Tree.
• Created Queries to get the list of objects that gets impacted in this change methodology.
• Review of the technical impact analysis document created by the team.
• Updates to Onsite Team Leader on the daily scheduled call about the status and the progress.
2. PFIZER PEOPLESOFT GLOBAL SUPPORT CENTER
Client A leading Pharmaceutical company
People Tools 8.22, Application Designer, Peoplecode,
ERP Tool
Application Engine, SQR.
Duration Jan 2008 – Mar 2009
Role Techno-Functional Consultant
Client Description
Pfizer Inc. is the world's largest research-based biomedical and pharmaceutical company with
Headquarters located in New York and major research and development locations in the United
States and England. Pfizer Inc. engages in the discovery, development, manufacture, and
marketing of prescription medicines for humans and animals worldwide.
Project Description
The nature of the project in the US is to ensure smooth functioning of the Pfizer's PeopleSoft
HRMS system and perform any enhancements as required by the business users to the system.
This will need coordinating with the technical team and liaising between Onsite, customer and
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SANGEETHA RADHAKRISHNAN
offshore team members. The main target audiences of the application are the Human Resources
Group, Resource Management Group, Technical Support Executives and Project Managers.
Roles and Responsibilities
• Studied the requirements and prepared related design documents for creating a Helpdesk tool
page in PeopleSoft HRMS.
• Involved in creating Pages and Components required for the Helpdesk tool setup.
• Involved in resolving many production support issues in HRMS and providing on-call
support to the end users.
• Maintained track of the issues resolved and provided the clients and the end users with a
reference manual of the significant issues and possible resolutions for the same.
• Acquired appreciation from Client for speedy resolution of the Production issues.
• Got familiar with the clients of 94 countries in a short span due to the credit of possessing
very good communication skills and ability to tackle diversified clients.
• Gained knowledge about various issues faced and possible solutions in modules such as
Position management, Workforce Administration, Base Benefits, Global Performance Management,
Security, Global Identity Management (for Pfizer Contractors), Identity and Access Management
(for Pfizer Employees) and Global Compensation planning.
• Acquired excellent Client Interfacing Skills and was appreciated by the Client Leads, being
able to manage Users from different countries.
3. WORK FORCE MANAGE
Client A leading Pharmaceutical company
ERP PeopleSoft HRMS 8.9, e-Room.
Duration Oct 2007 – Dec 2007
Role PeopleSoft Tester
Client Description
The client is a $27 billion Anglo-Swedish Pharmaceutical company that develops, manufactures
and sells pharmaceuticals to treat disorders in the gastrointestinal, cardiac and vascular,
neurological and psychiatric, infection, respiratory, pathological inflammation and oncology
areas.
Project Description
This Project is for Pfizer, Workforce Manage. This an Online approval process when there is a
change in colleague’s Grade, Pay and Separations. Once the initiating manager initiates a change
in colleague’s job data, it goes through a work flow for approval to higher level managers and
HR support. It basically deals with my organization structure for a Manager who can view and
take actions for his direct reports, indirect reports and open position. Viewing details and taking
action for a Colleague is primarily on Job and Position data. Manager has the ability to change
the following process for his colleagues.
Change Grade or Pay
Change Manager
Change Job
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SANGEETHA RADHAKRISHNAN
Separation
When there is any change in the above process and it is submitted for approval to higher level
manager, it is called as Work item. A work item has to go through sequential approval process to
get effected.
Roles and Responsibilities
• Gained exposure to Workforce Management customized Module.
• Study the requirements and create related design documents.
• Preparation of Knowledge sharing documents at the end of each phase.
• Involved in analysis and review of the requests in the project.
• Identifying Test scenarios, developing Test scripts, Executing Test scripts and Defect
Reporting of the defects captured.
• Acquired excellent Client Interfacing Skills and was appreciated by the Client for the ability
to manage the System from the Defects
4. INTERFACE DEVELOPMENT
Client A leading IT Services Organization
ERP Tool PeopleSoft HRMS 8.9, People Tools V 8.48
Duration Jul 2007 – Sep 2007
Role Developer/Tester
Description
The scope of this project is to create an interface between the ESA environment and the Oracle
One portal. The purpose of this interface is to capture the project details like Project ID, Project
Description, Assignment Start Date, Assignment End Date and Billable/Non Billable, of an
associate from the ESA system and then export it to the ‘Oracle One’ PeopleSoft portal.
Responsibilities
• Involved in analysis, coding, unit testing and review of the requests in the project.
• Designed and developed DTS packages to migrate data from one environment to another.
• Involved in creation of records, pages to display data on the Oracle portal.
5. PEOPLESOFT HRMS 8.0 TO 8.9 UPGRADE FOR RADIOSHACK
CORPORATION, TEXAS, U.S
Client A leading Retail company
ERP PeopleSoft HRMS 8.9, People Tools V 8.48
Duration Jan 2007 – Jun 2007
Role Developer
Description
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SANGEETHA RADHAKRISHNAN
RadioShack Corporation is one of the most experienced and trusted consumer electronics specialty
retailers. The company has a presence through more than 6,000 company-operated stores and dealer
outlets in the United States, over 100 RadioShack locations in Mexico and nearly 800 wireless phone
kiosks. The scope of this project is to upgrade the current HRMS 8.0 version (8.19 PeopleTools
version) of PeopleSoft application to HRMS 8.9 (8.48 PeopleTools version).
Responsibilities
• Analyzing the existing functionality of HRMS 8.9 application and the customized objects
used in PeopleSoft HRMS 8.0.
• Comparing Support module of HRM 8.0 and HRM 8.9 to understand the difference in
functionality and prepared the functional specification for upgrade.
• Understanding the requirements of the objects to be upgraded and involved in preparation of
technical Specification documents for online objects and SQR’s.
• Development of the customized objects that needs to be upgraded to 8.9 using Application
Designer and PeopleCode.
• Reapply of online objects and SQR’s.
• Involved in preparation and execution of the test scripts and performed Unit Testing.
• Involved in System Testing.
• Involved in the online reapply objects and completed many Subsystems with taking the full
ownership.
6. SQR FOR DAILY INTERFACE
Client Standard Chartered Bank, Chennai
ERP Tool PeopleSoft HRMS 8.0, People Tools 8.1, People
Code, SQR
Duration Oct 2006 – Dec 2006
Role Developer/Tester
Client Description
The three SQR are developed for the UKIRBMS Daily Interface for the following
• Interface for New Joiners
• Interface for Change in Member Record
• Interface for Leavers
Responsibilities
• Understanding of the Requirements (Process Flows, FDD, Technical Design)
• Interfaces development which pulls the data from the PeopleSoft tables and stores in the
UKIRBMS System Tables and involved in Scheduling the job for everyday
• Creating Execution Flow for the test cases
• Involved in the System testing and creation of test scripts, preparing review documents and
ensuring quality standards in the project.
• Involved in Scheduling the job for everyday.
• The Pull option is made available in the UKIRBMS System
7. PS DOWNLOAD
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SANGEETHA RADHAKRISHNAN
Client Standard Chartered Bank, Chennai
ERP PeopleSoft HRMS 8.0, PeopleTools 8.14, People
Code, SQR
Duration Jul 2006 – Sep 2006
Role Developer
Client Description
It is the critical process application and was developed / delivered on war footing basis before the
scheduled time. It was scheduled every day morning to gather the download the data for Hong Kong
with the Given Criteria. This is used to download the data from the PeopleSoft environment to the
Master Environment which holds the data for all the applications available in the Benefit
Environment.
Responsibilities
• Involved in analysis, coding, unit testing and review of the requests in the project
• Involved in the creation of Functional and Technical Design documents.
• Creation of test scripts, preparing review documents and ensuring quality standards in the
project.
• Active participant in client calls and onsite-offshore calls
• Preparation of Knowledge sharing documents at the end of each phase.
• Coordinating with the users for the Knowledge Transfer
8. JOB REQUISTION FORM
Client Standard Chartered Bank, Chennai
ERP PeopleSoft HRMS 8.0, People Tools 8.1,
PeopleCode, SQR
Duration Apr 2006 – Jun 2006
Role Developer
Client Description
It is the module added in the Release of HRMS Project for Peoplewise. It replaces the Manual work
of requesting the job by the Managers. It involves the Create as module which captures the details
from the history of the employee and precedes it with the newer ones getting recruited. It is based on
the BRD given by the Business.
Production Support phase were logged and maintained in the database through a systematic
approach.
Responsibilities
• Requirement Analysis of design documents and preparation of the technical specifications.
• Involved in the development of the project.
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SANGEETHA RADHAKRISHNAN
• Involved in creation of test scripts, preparation of review documents, manual execution of
test scripts and defect tracking.
• Actively participate in client calls and onsite-offshore calls.
• Coordinating with the users for the Knowledge Transfer.
NON – PEOPLESOFT EXPERIENCE
9. UKIRBMS
Client Standard Chartered Bank, Chennai
Tools PowerBuilder 6.0
Operating System Windows
Database Oracle 9i
Role Developer
Duration Jan 2006 – Mar 2006
Description
The UKIRBMS System is the replacement of Heathpens System administering the UK Defined
Benefit (DB) and Defined Contribution (DC) pension schemes. Improve the quality of periodic
communication with trustees and all external parties.
Responsibilities
• Coordination Lead for DB and DC Pension Modules in UKIRBMS System.
• Test Scripts Creation / Updation: On approval of test data by the business users, the
development team would create new test scripts and/or update existing scripts accordingly.
• Creation, Maintenance and Delivery of the Requirement Traceability Matrix (RTM) on a
daily basis to the clients.
• Load Testing lead for the working Performance of the Product in the location (Hyderabad)
• Facilitated the product installation in the Back up locations.
• Maintaining the configuration and got Green line indication for the sequence cycle of audits.
• Coordination with the business and the delivery of Project
• Base lining of source code and configuration items
10. COGNOS REPORT DEVELOPMENT
Client Standard Chartered Bank, Chennai
Tool Power play
Operating System Windows
Database Oracle 8i
Role Developer
Duration Nov 2005 – Dec 2005
Description
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SANGEETHA RADHAKRISHNAN
The HR Project holds the Lump sum record data. Those data are taken as the head count report of
exit format using the Power play Cognos Reporting tool by refreshing the dump every month
starting. It is then sent to the Business Team to verify the data and the support is given after getting
the issue.
Responsibilities
• Data mod Refresh
• Cube Formation
• Report Pulling
11. LEGACY SYSTEM
Client Standard Chartered Bank, Chennai
Tool Visual Basic Environment, Visual FoxPro
Operating System Windows
Database Ms Access
Role Developer
Duration Jul 2005 – Oct 2005
Description
ABSPAY System, which is the Payroll System in Legacy System for 10 Countries used to run the
Payroll every month, was given the Production Support. The Seven Benefits Applications available
in the Legacy System which was in Visual FoxPro System was given the Production Support. The
Payroll System for Part-time Employees was given the Production Support. The Issues in the Global
Payroll was handled during the Production Support.
Upgrade of the ABSPAY System which was in VB3.0 was upgraded to VB6.0 and the Single Exe
Project for Legacy system was done. The VB FoxPro (7 Applications for HK Benefits) was
upgraded to VB6.0 and the moved successfully into the Production.
Responsibilities
• Making sure that all the remedy impact tickets are tracked to closure with proper resumed
time.
• Reduction of All impact and service requests tickets by 20%.
• Improvements for the business for example: like automated processing for validations done
manually.
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