ALCATEL-LUCENT OMNITOUCH 8600
MY INSTANT COMMUNICATOR
MOBILE FOR OMNIPCX OFFICE RICH
COMMUNICATION EDITION USERS
SMALL AND MEDIUM ENTERPRISES
More and more employees are becoming a flexible workforce by using the right device to suit
their context, with the right services for maximum efficiency. Mobility is a key asset that allows
users to remain closely connected to their company, ensuring business continuity. Alcatel-Lucent
OmniTouch 8600 My Instant Communicator mobile solutions for smartphones help users increase
their productivity significantly. With this advanced application, mobile employees gain the
power of mobile unified communications including telephony services and access to multiple
communication modes from a single, easy-to-use interface.
OVERVIEW
My IC Mobile for OmniPCX Office Rich
Communication Edition (RCE) is a mobile
application connected to the AlcatelLucent OmniPCX Office RCE system. It
delivers advanced unified communication
services to Apple iPhone and Google
Android mobile devices, including single
identity, directory lookup, enterprise
telephony and call routing control. The
connection between the mobile device
and the corporate infrastructure uses
industry-standard encryption mechanisms
to protect the data transmission.
FEATURES
Single identity
One phone number across multiple
devices (desk phone, mobile, personal
computer, home phone and so forth)
Single business identity, whatever the
device used
Business caller identification
Directory lookup
Search local and corporate contacts
from an easy-to-use interface
Screenshot of My IC Mobile for Android
Contacts
Get instant access to contacts and use
a single click to call
Notifications
Notification of new voice messages
and missed calls
Business calling anywhere
Calling from the local contact list or
corporate directory, favorite contacts
list, business communication history,
voicemail interface and more using
any dial format, including enterprise
dialing plan
Mid-call control
Take a call, clear a call, transfer a call,
hold/retrieve a call, switch between
calls and so forth
Unified business communication history
Filter events (voice calls and voice
messages) or display a unique view
for all events
Visual voicemail
Business and private lifestyle management
Display and manage voice messages
with a visual voicemail interface
(select, play back or delete messages
in any order)
Any way, anytime
Control which devices will ring (desk
phone, mobile, personal computer, home
phone, colleague or other), based on
office and mobile profiles
Business mode: Incoming and outgoing
calls are processed by the Alcatel-Lucent
communication server
Private mode only on My IC Mobile for
Android: Incoming and outgoing calls
are processed by the mobile carrier
(a private call can be performed either
from the My IC Mobile app or the
native dialer)
Secure access to the corporate
infrastructure
HTTPS support (encrypted channel)
Virtual Private Network (VPN) support
Application management
Software download over the air
Remote configuration and provisioning
through Alcatel-Lucent client
management functions
Data over Wi-Fi
Automatic switch to trusted WLAN
(roaming)
BENEFITS
Access features anywhere
Users have unified communication capabilities everywhere, on-site and off-site. So,
regardless of location, they can get business notification events (voice messages and
missed calls) and access to enterprise-grade services, including corporate directory,
telephony and communication history.
Maintain a single identity
A single business number is used across multiple devices, such as desk phone, personal
computer, mobile phone and home phone. Outbound calls from a mobile device can use
a single identity and phone number, making it easier for colleagues, customers, partners
and personal contacts to recognize calls from the MIC mobile.
Connect any way, anytime
Workers can select the best way to communicate when initiating a phone call.
Control/reduce costs
Cellular: Significantly reduce smartphone costs with savings on long distance calls.
WLAN: Use Wi-Fi for data when at the office or at home.
Connect more securely
Secure access is provided to the enterprise with HTTPS support (encrypted channel) and
VPN support.
Figure 1. Sample architecture for iPhone and Android platforms
Untrusted environment
Trusted environment
Wi-Fi Home spot
Wi-Fi Enterprise
network
Internet
Data Traffic
Secure
data traffic
Wireless
networks
Application
and messaging
servers
Firewall
PSTN
OmniPCX Office RCE
Voice traffic
Title
ALCATEL-LUCENT DATA SHEET
Table 1. Business services by the Alcatel-Lucent OpenTouch environment
MY IC MOBILE FOR OMNIPCX OFFICE RCE USERS
IPHONE
ANDROID
Single identity
Caller identification
Directory lookup
Contacts list
Notifications at a glance: Voice messages, missed calls
Make a call anywhere
First call
Second call
Switch: Hold/retrieve
Transfer
Unified communication history
Visual voicemail
Call routing control
Mid-call control
Business and private lifestyle management
Data over Wi-Fi
HTTPS support
Virtual Private Network (VPN) support
Application management
Software download over the air with Market Store
Remote configuration and provisioning
TECHNICAL SPECIFICATIONS
Hardware and software
requirements
Cellular networks supported
From 2.5G on (3G/3G+ recommended)
Alcatel-Lucent OmniPCX Office Rich
Communication Edition
Release 8.1 + for iPhone
iTunes
Google Play
Localization
17 languages: Chinese-simplified, Czech,
Danish, Dutch, English, Finnish, French,
German, Hungarian, Italian, Korean,
Norwegian, Polish, Portuguese, Russian,
Spanish, Swedish
(*) Refer to the device white list document available
on the Alcatel-Lucent Business Portal (MIC UC Client
Device White List, reference 8AL90822AAAA).
Release 8.2 + for Android
Mobile device requirements (*)
iPhone OS: 4.1+
Android OS: 2.2, 2.3 and 4.0
(3.0 is not supported)
Security
HTTPS
ORDERING INFORMATION
To use the software, the following license
is required:
Off-site My IC Mobile for iPhone software
license, part number 3EH03325AA
Off-site My IC Mobile for Android software
license, part number 3EH03325AB
Screenshot of My IC Mobile for iPhone
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Copyright 2012 Alcatel-Lucent. All rights reserved. 2012044472 (May)
