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Rahul J Resume 1

Rahul J is seeking a position as a process associate in banking and finance. He has over 1 year of experience as a Customer Service Executive at HSBC Bank, where he was responsible for managing projects, coordinating with internal customers, and training new hires. Rahul has strong technical skills in MS Office applications and holds a Business English Certificate. He earned his MBA in Finance and Marketing and Bachelors in Electrical Engineering. His academic performance was strong, with GPAs over 7 and percentages over 80. For his MBA project, Rahul conducted a market research study on customer behavior and satisfaction at Reliance Fresh hypermarkets in Chennai. He has received awards for achievements in business quizzes and college

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Rahul Ruthvik
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413 views3 pages

Rahul J Resume 1

Rahul J is seeking a position as a process associate in banking and finance. He has over 1 year of experience as a Customer Service Executive at HSBC Bank, where he was responsible for managing projects, coordinating with internal customers, and training new hires. Rahul has strong technical skills in MS Office applications and holds a Business English Certificate. He earned his MBA in Finance and Marketing and Bachelors in Electrical Engineering. His academic performance was strong, with GPAs over 7 and percentages over 80. For his MBA project, Rahul conducted a market research study on customer behavior and satisfaction at Reliance Fresh hypermarkets in Chennai. He has received awards for achievements in business quizzes and college

Uploaded by

Rahul Ruthvik
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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RESUME

RAHUL. J

Email:dbz_0099@yahoo.co.in

DOB:-08-Jan-1991
#20, Nagappan Street,
Rajiv Gandhi Nagar, Nesapakkam,
Chennai 600078.

Contact No: +918122648220,


+919884761024

Career Objective
To acquire an opportunity as a process associate in the banking and finance field and set
myself a goal to move towards the top ladder and accomplish challenging task by exercising my
talent.
Career Summary

Customer service executive for one year in HSBC, Banking Operations.


Responsible for managing the project by gathering requirement and documentation.
Coordinating Internal Customers/Business based on the requirement.
Responsible for training of new resources in the support staff.
Efficient in achieving cost-effective production with increased quality.
Research-oriented, motivated, proactive self-starter with good team coordination and
interpersonal skills.

Technical Skills
Proficient in MS Excel, MS Word and MS PowerPoint.
Completed Business English Certificate Preliminary from British council and got merit.
Professional Experience
Company: HSBC Electronic Data Processing India Pvt Ltd, Chennai.
Role: CSE Processing
Team: Transaction Monitoring (Anti Money Laundering)
Duration: 06 March 2014 to 30 April 2015
Line of Business: Banking Operation. Financial Crime Compliance, Retail Banking and Wealth
Management, Commercial Banking.
Achievements
Won first prize in Business Quiz conducted in my college by business standard paper.
Won BEST MANAGER title and cash prize in SRR ENGG college symposium.

Employee of the month for Feb 2015 in Hsbc.

Responsibilities

Reporting of unusual activity found in transaction to Financial Crime Compliance team.


Client screening against World check to find whether the customer is Political exposed
person /connected individual/Terrorist/public official /Bank defaulter/Criminal.
Reporting Counterfeit Currency notes to FCC team on monthly basis within TAT.
Maintenance of Special category clients register and supporting business with the
preparation of register according to their needs.
Reporting high value cash transaction weekly to business and analysing the nature of
cash transaction and checking whether it is within line of business.
Conducting Blacklisting name search to find defaulters among customers.

Academic Qualifications
Qualification
M.B.A(2012-2014)
Finance &
Marketing

Institution

University/ Board

Rajalakshmi
Engineering College

ANNA UNIVERSITY

7.34 CGPA

ANNA UNIVERSITY

6.86 CGPA

STATE BOARD

80.16 %

MATRICULATION

81.36 %

HSC (2007-2008)

Prince Shri
Venkateshwara
Engineering College
Anna Gem Science
Park Mat Hr School

SSLC(2005-2006)

Anna Gem Science


Park Mat Hr School

B.E.EEE (2008-2012)

Percentage Mark

MBA Project
Title: Study of consumer behaviour of customer in Reliance fresh in Chennai
Project Description: Market research is often needed to ensure that retailers provide what
customers really want and not what we think they want. This study is based on a survey done on
customers of a hypermarket named Reliance Fresh. My study is on determining the customers
buying behaviour of customer, demand for Reliance Fresh and the satisfaction level of customers
in Reliance Fresh. The study will find out the current status of Reliance Fresh and determine
where it stands in the current market.
Personal Dossier
Name
Gender
DOB
Fathers Name

: Rahul J
: Male
: 08-01-1991
: Jayaraman K

Language Known
Place: Chennai
Date:

: English, Tamil
J. Rahul

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