Resume Guidelines VAN GU ARD UN IV ERSI TY CA REE R DE VEL OP ME NT C ENTER

An excellent resume reflects your unique experience and style. Be descriptive and
focused in communicating what makes you stand out as the best candidate for the
position. Remember, resumes read almost like a newspaper. The information should Tips
be concise, easy to read, and contain the most relevant info up top. Don’t underesti-
• Customize your resume to match the job/employer. You want to make
mate the power of a well-formatted, high quality resume!
it easy for the employer to see that your experience is relevant to the
position that they have open.
Sections • Use specific examples of your accomplishments, skills and results to paint
• Contact Information a clear picture of your value as an employee.
Include your professional email address, only one telephone number and an • Describe your experiences using action verbs. Avoid passive descriptions,
address local to the job when possible such as “Responsible for…”.
• Objective • Quantify results whenever possible (e.g., “increased sales by 10%” or
Keep it short and tailor it to the job to which you are applying using the company “served up to 100 customers per shift”).
name and title of the position
• Proofread carefully for grammatical and spelling errors and check for
• Education consistent spacing and font selection throughout your resume.
Include your anticipated graduation date, a GPA above 3.0, check into your “Major
• Be clear and concise. Almost all resumes are one page, although some
GPA”, bold your major/minor, and generally leave off community college information
education resumes require two pages.
• Experience
• Attend a Career Services resume workshop, resume clinic, or make an
Use words in your headings that are used in the position description, i.e., for a
appointment with a Career Coach to take your resume to the next level!
non-profit management internship position, title your first heading “Management
Experience”.
• Class projects Samples
Describe group projects, significant research papers or class required community Use the following samples to create your own unique resume to make an
involvement in the same way you would describe work experience outstanding impression on employers.
• Miscellaneous categories unique to your resume For further assistance call the Career Center at 714.556.3610 x4775 or visit
Foreign Languages, Laboratory Skills, Athletic Accomplishments, International or website: www.vanguard.edu/careercenter
Experience, Honors, Research, Publications, Military Experience
• Leadership Involvement
Campus organizations, clubs, professional affiliations
• Skills
Computer/Technical/Language/Presentation/Certifications such as CPR/first aid
• Community Involvement
Church and volunteer experience, one-day or on-going projects
Sample Resumes VAN GU ARD UN IV ERSI TY CA REE R DE VEL OP ME NT C ENTER

Anna Forester Jenica Dominguez

4775 Street Dr. Costa Mesa, CA 92626 805-279-4445 emforester@hotmail.com jdomingu@vanguard.edu • 805.543.2242 • 4778 Balboa Street Newport Beach • CA 94778

OBJECTIVE An internship position with CIP Real Estate

Objective
Community Counselor position with Costa Mesa Unified School District SUMMARY
• Three years experience providing quality customer service
Education
• Extensive use of Microsoft Word, Excel, Access and PowerPoint
Vanguard University of Southern California, Costa Mesa, CA
• Proven ability to establish rapport with customers and co-workers
Bachelor of Arts in Psychology, June 2004 GPA: 3.2
• Financed 100% of college expenses
• Fluent in Spanish
Counseling Experience
Flowers Elementary, Costa Mesa, CA September 2009 – present EDUCATION
Guidance Intern Vanguard University
• Counseled students individually and in groups based on teacher referral and observed behav- Bachelor of Science: Business Administration, expected May 2011
ioral or academic issues Concentration: Marketing Minor: Spanish
GPA 3.2 Major GPA 3.4
• Performed behavior modification exercises and group activities to improve behavior and
encourage learning University of Alicante, Spain - Study Abroad, 2007

Vista West Continuation High School, Irvine, CA May – December, 2009 MARKETING EXPERIENCE
Intervention Intern Clear Channel Radio San Luis Obispo, CA 3/08 – 9/08
• Observed group counseling alongside the Intervention Specialist. Marketing Internship
• Advised self-referring students with issues from scheduling issues to difficulties with class- • Updated information and maintained client relationships
mates. • Performed market research to compare competitor prices
• Attended several sales calls
California State University, Long Beach, CA January – June, 2009
• Created and edited sales reports using Excel
Alcohol and Drug Education Committee Intern
• Completed Certified Peer Educator training and applied the training to educate peers of the Lucero and Dunne Advertising Newport Beach, CA Summer 2007
consequences of alcohol and drug abuse. Summer Intern
• Gathered data using a student alcohol screening test for use in the Department Effectiveness • Assisted Media Buyer with all trafficking of commercials, budgets and campaign proposals
Evaluation. • Organized co-op advertising for Account Executives
• Re-organized monthly billing process
Work Experience • Extensive use of software including Excel, Access, Word, and Smart Plus (media buying software)
Brethren Christian High School, Huntington Beach, CA August 2007 – August 2009 Marketing Project: Marketing Career Day 05/2009
Office Support Staff • In a team of 10 students, coordinated first annual Marketing Career Day with 20 corporate representa-
• Assisted in the Admissions Department processing Financial Aid and Freshmen Orientation, tives and 125 students in attendance
as well as creating postcards, flyers, mailings. • Created prospecting letters, evaluation forms and informational student packets
• Designed campus and community publications using Photoshop and Publisher while organiz- • Developed flyers and creative emails to market event to students
ing fundraising events.
• Advised ASB students who were responsible for planning of a weekly school-wide event. WORK EXPERIENCE
Tahoe Joe’s Famous Steakhouse, San Luis Obispo, CA 05/2006 – present
Vanguard University of Southern California March 2006 – July 2007 Front Manager/Server
Academic Records Coordinator • Train, schedule and motivate seven hostesses
• Managed student degree audits, grades, transcripts, and enrollment verifications. • Liaison between front staff and upper management
• Assisted in developing and maintaining policies, procedure, and desk manuals. • Open and close restaurant and administer daily cash receipts
• Coordinated a timely flow of information to students, faculty, administration, and the general • Employee Customer Service Award, three times
public.
LEADERSHIP/INVOLVEMENT
Professional Involvement American Marketing Association, Los Angeles, CA 03/2005 – 05/2008
• Vanguard University Psychological Counseling Association, Member, 2008-present Vice President of Promotions/Advertising
• Psychological Counseling Association, Membership Chair, 2008 • Worked closely with 13 board members in one of the largest clubs on campus
• Chi Sigma Lota, International Honors Society for Counseling Professionals, 2009-present • Responsible for all promotion and advertising for the club including posters, flyers and pens
• Facilitated and delegated responsibilities to 15-member promotions committee
Sample Resumes VAN GU ARD UN IV ERSI TY CA REE R DE VEL OP ME NT C ENTER

Jennifer A. McGuire Michael J. Williams

jenn.mcguire@gmail.com
55 Fair Drive #5 Costa Mesa, CA 92626 714.626.5954
805 Audrey Court, Huntington Beach, CA
607.748.8192 OBJECTIVE
Seeking a full-time administrative position with a non-profit organization
OBJECTIVE
EDUCATION
A position in the Leadership Development Training Program at Enterprise Rent-A-Car
Vanguard University of Southern California, Costa Mesa, California
Bachelor of Arts: International Business GPA: 3.65
EDUCATION
Graduation Date: Anticipated December 2009
Vanguard University of Southern California
Bachelor of Arts, anticipated May 2010 SUMMARY OF ATTRIBUTES
Major: English Minor: Religion • International non-profit community development experience in Uganda
Overall GPA: 3.6 Major GPA: 4.00 • Extensive administrative knowledge
• Leadership and Counseling training
SUMMARY OF QUALIFICATIONS • Strong written and verbal communication skills
Leadership: ASB Activities Director for 2 consecutive years; President of Creative Writing • Volunteer and cross-cultural experience
Club for 3 consecutive years NON-PROFIT EXPERIENCE
Communication: Proficient in business professional communication Krochet Kids International, Costa Mesa, CA January 2009 – Present
Interpersonal: Trained in conflict resolution and customer service Administrative Intern
Computer Skills: Microsoft Word, Excel, Publisher, and PowerPoint and Mac applications • Created accounting processes for various events and needs
• Designed and implemented accounting protocol for standard form use and trained staff to
CUSTOMER SERVICE EXPERIENCE manage the new system
Food Services, Lockheed Martin, Irvine CA • Facilitated administrative responsibilities raising $50,000 in donations in one event
Summer Supervisor • Arranged and organized the schedule for the office
May - August 2009 • Balanced account for all monies received in the Southern California branch of Krochet Kids
• Gained experience in various aspects of food service including planning, producing, and serving International
meals for 5000 employees.
• Trained and supervised new employees to ensure a high level of service throughout the department. Vanguard University, Costa Mesa, CA September 2008 – May 2009
Resident Assistant
• Named “Employee of the Month” for 2 months for excellent customer service.
• Acted as a resource person and referral agent for University services
Vanguard University of Southern California • Carried out assigned administrative functions promptly
August 2008 – May, 2009 • Developed leadership skills and invested in resident’s future in both creative and adminis-
Resident Advisor trative ways
• Assist residents in developing a community environment that is conducive to learning and good • Aided in organization of growth strategies for resident facilities
study conditions. • Facilitated the spiritual, academic, and social development of the students under my care
• Coordinated room assignments, complete check-in/out forms, report property damage and ADMINISTRATIVE EXPERIENCE
housekeeping deficiencies to the Residence Director. The Iron Bridge Wine Company, Columbia, MD May 2003- July 2008
• Served as a liaison and referral agent for University services such as physical trainers, counsel- Administrative Assistant
ors, academic advisors, learning skills coordinator. • Coordinated deliveries and sales efforts as well as technical responsibilities including
inventory, financial recording, and internet updates
Vanguard University of Southern California • Streamlined the special orders process and mastered the customer familiarity concept
September 2008 – 2009 • Developed relationships with repeated customers, distributors, and suppliers overtime and
Event Relations Office Clerk facilitated product deliveries and orders
• Planned and designated where campus events were to be held.
• Effectively communicated while interacting with faculty, staff, student and off campus constitu- COMPUTER SKILLS
ents to coordinate proper venue and scheduling. Microsoft Word; Excel; PowerPoint; Quickbooks; Access; Google Docs; Skype
LEADERSHIP and INVOLVEMENT
COMMUNITY INVOLVEMENT
Vanguard University Chorale member, September 2007 – 2009
Calvary Chapel Church, Cypress, CA Beachside Community Church, Huntington Beach, Children’s ministry volunteer,
Summer 2007 & 2008 Summer 2007, 2008
Children’s Ministry Volunteer Serve Day volunteer, served in community outreach to Garden Creek Assisted Living com-
• Prepared lessons, taught and managed classroom of 12-15 third – fifth graders munity, 2009
Action Verbs List
Use these verbs to describe what you have accomplished related to work.
Administrative/ Communication Creative Financial Helping
FAQs
Detail Addressed Acted Administered Advised
Approved Arbitrated Conceptualized Allocated Assessed What if my GPA is below a 3.0?
Arranged Authored Created Analyzed Assisted
Check to see if your major GPA is above a 3.0. If so, include that GPA only. If it is low for a
Catalogued Collaborated Customized Appraised Attended
Classified Convinced Designed Audited Clarified reason such as working 20+ hours per week while in school, it is appropriate to state this
Collated Corresponded Developed Balanced Coached
Collected Created Enhanced Budgeted Counseled
in your resume’s education section.
Compared Developed Established Calculated Demonstrated
Compiled Directed Founded Computed Diagnosed
Coordinated Drafted Generated Controlled Directed Should I include a cover letter with my resume?
Dispatched Edited Illustrated Detailed Educated
Executed Enlisted Imagined Developed Facilitated A cover letter is commonly overlooked in the job application process, and yet it is always
Facilitated Formulated Initiated Forecasted Familiarized appropriate and often necessary. It sets you apart from many other applicants and gives
Filed Influenced Innovated Managed Guided
Generated Interpreted Integrated Planned Led you the chance to show your communication skills, which will make a positive impression
Implemented Lectured Introduced Prepared Listened on the hiring manager.
Inspected Led Invented Projected Mentored
Monitored Manipulated Originated Researched Motivated
Operated Mediated Performed Solved Perceived
Organized Motivated Planned Referred Should I include my international experience?
Prepared Negotiated Revitalized Rehabilitated
Processed Persuaded Shaped Related
Yes! These experiences teach you many transferable skills such as independence, resource-
Proofread Promoted Visualized Represented fulness and multi-cultural communication. You might include it as its own section titled
Purchased Read Wrote Spoke
Recorded Reasoned “International Involvement”, or mention it in job experience if you worked or volunteered
Responded Recruited abroad. If you studied abroad, consider putting it in your education section.
Retrieved Sold
Screened Spoke
Specified Wrote
Systematized
Should I include references on my resume?
Tabulated Not on a resume. It’s good to have a separate reference list available if an employer asks
Validated
for one. Just make sure to use the same heading and paper selection for this page as you
Leadership/ Research Results Teaching/ Technical did for your resume and cover letter.
Management Abstracted Accelerated Training Analyzed
Administered Analyzed Accomplished Adapted Automated
Analyzed Clarified Achieved Adopted Built
Assigned Collected Attained Advised Calculated My mom, dad, brother, professor, former employer etc. says…
Chaired Compiled Awarded Briefed Computed
Contracted Conducted Completed Clarified
There are lots of different opinions on resumes and a variety of acceptable approaches.
Configured
Coordinated Critiqued Contributed Coached Constructed Professional, very relevant, and well-organized are some of the underlying themes to a
Delegated Diagnosed Decreased Communicated Converted
Developed Evaluated Eliminated Coordinated
good resume. Consider these while working with a career professional and you will be able
Designed
Directed Examined Established Counseled Diagnosed to create an effective resume for universal purposes.
Evaluated Experimented Expanded Developed Drafted
Executed Extracted Improved Encouraged Engineered
Facilitated Extrapolated Increased Enlightened Fabricated What if my resume doesn’t take up a whole page?
Hired Gathered Initiated Evaluated Inspected
Implemented Identified Introduced Explained Installed There are many things that are often mistakenly left off of resumes. Have you included
Improved Inspected Launched Facilitated Invented
Increased Interpreted Pioneered Guided Maintained your on-campus job, Serve Day, R.A., Frontline, study abroad, summer or winter break
Initiated Interviewed Recognized as Helped Manufactured seasonal work experience, significant academic projects or leadership positions at your
Led Investigated Reduced Influenced Operated
Managed Observed Resolved Informed Overhauled church? Once these types of activities are all considered, you might have to decide what
Motivated Organized Selected as Initiated Performed to take off your resume! You might also consider the “gaps” in your experiences, which
Organized Perceived Succeeded Instructed Produced
Oversaw Researched Mentored Programmed would substantiate your resume. Choose some new work, volunteer or club experiences
Performed Reviewed Persuaded Remodeled to start building your professional resume and setting you apart from other candidates!
Planned Studied Stimulated Repaired
Prioritized Summarized Trained Solved
Produced Surveyed Valued Tested
Recommended Synthesized Troubleshot
Reviewed Systematized Upgraded
Strengthened Theorized Validated
Supervised Validated Verified