FAISAL MALIK

Villa# 491, Street# 25

faisalmalik8@gmail.com
Sector F, Phase 1 DHA, Bahria Town
333 478 8440
Rawalpindi, Pakistan
51 515 4672

(+92)
(+92)

Ambitious and highly motivated IT professional with 7+ years of rich experience in designing enterprise solutions,
system integration, medium to large scale data center implementations, hands-on experience of deploying and
troubleshooting Enterprise Servers and system administration of
UNIX based operating systems in live/high
availability environments.
Excel in planning, implementing emerging technologies to achieve innovative yet cost-effective products and service
solutions for corporate clients. Visionary, strategic and conceptual thinker; able to generate new ideas and initiate
change. Results driven; work judiciously and methodically to achieve and exceed company mandated goals.

CORE COMPETENCIES

System Administration
System integration
Research & Development
Technical Solution Designing

Enterprise Server Administration

Thin Environment Architecture
Certified Field Delivery Engineer
Enterprise Data Centers
deployments

Middleware Platform
Virtualization
Unix Operating Systems
Pre & Post Sales Services

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HIGHLIGHTS OF ACHIEVMENTS
Played vital role in designing, planning Hardware Troubleshooting and Diagnostics wing for server repairs and
Warranty claims with Oracle/Sun. Developed and implemented standard operating procedures for hardware
diagnostics, fault analysis, registering hardware support cases with vendor, co-ordination with the Oracle/SUN
technical engineers, component removal and assembling. The wing so far has repaired 150+ Entry to High-end
enterprise level servers.
Led UNIX team in over 10+ data center deployment across Pakistan. Played pivotal role in managing, planning and
executing deployments - deploying server infrastructure to application integration and testing.
Participated in number of Research and Development activities to develop cost effective solutions e.g.
Minimization of Solaris, Hardening, Solaris containers etc.
Certified Field Delivery Engineer for SUN Hardware platform (x86 and SPARC). Received training in deploying,
configuring, troubleshooting and maintaining entry to Enterprise level Servers from SUN Technical Development
Center, South Africa.

PROFESSIONAL EXPERIENCE

Ufone, Islamabad
January 2014
Present
Assistant Manager (Middleware)
Leading Middleware team for providing round the clock Operational and maintenance support of Ufones
Middleware infrastructure based on IBM Websphere portfolio. Ensuring 24/7 availability, resilience, integrity,
security and performance required by business systems.
Standardizing operational SOPs, identifying KPIs and housekeeping activities and their planned executions.
Experienced in installation, configuration, and administration of WebSphere Application Server, IBM HTTP Server,
Edge components on AIX, Solaris, Linux, and Windows platform.
Creating and configuring profiles, clusters, nodes, node agents for WebSphere Application Server.
Using Cluster topology in WebSphere Network Deployment to achieve high availability, work load management
and fail over using vertical and horizontal approaches.
Well versed in creating resources, modifying properties, view runtime attributes, commit modifications and
securing administrative server using Authentication, Authorization, Credentials, and Permissions.
Configured Websphere resources like JDBC Providers, Data sources, and security aliases like JAAS authentication
(J2C) aliases in order to provide connectivity to Oracle, DB2
Working with IBM Support team on problem determination, troubleshooting, and resolution -- PMRs, running and
submitting Mustgather scripts and output, turning on trace, verbose-GC, generating thread and heapdumps.
Conducting root-cause analysis for Production outages and provided management with analysis reports.
Identifying performance bottlenecks including application memory leaks, server process degradation, database
connections, http threads, etc through Tivoli Performance Viewer & Performance Tuning Toolkit.
Testing & Implementation of latest software and fix packs for Websphere Application Servers.
Upgrading of Websphere environment related software and products
Mentoring & training junior team members on IBM middleware platform.

Interactive Group, Islamabad

April 2007December 2013
Team Lead Technical Design
Oct
2011 December 2013
Proposing and designing Technical Solutions for Enterprise clients.
Application and server sizing, high availability architectures
Working closely with account managers to establish and understand the client requirements
Responsible for solutions involving virtualization concepts and technologies
Proof of Concept environments :
o Analyzing and predicting system performance under different operating conditions.
o Evaluate emerging technologies for feasibility, portability, compatibility, reliability.
Managing Pre and Post sales services:
o Configuring Oracle and IBM systems using configurator for BOMs
o Managing Warranty & Support Cases for internal and external clients
o Managing Partner Accreditation programs
Providing advice on project costs, design concepts and design changes.
Managing technical resources during Data Center/Projects deployments.
Providing technical guidance and support for the development and troubleshooting of systems.
Evaluating existing systems to determine effectiveness and suggest changes to meet organizational requirements.

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Highly experienced in UNIX systems, especially Solaris, deployment on variety of SPARC and x86-based systems.
Responsible for design, deployment and implementation of thin-client networks, especially Sun Ray
Experienced in hardware troubleshooting, and hands-on knowledge of hardware installation and upkeep from
workstations to high-end servers
System Engineer (UNIX)
April 2007 Oct 2011
Rich experience of deploying, configuring and troubleshooting Sun/Oracle servers in Data Centers
Research and development on UNIX based state of the art technologies to formulate new solutions that
increase productivity :
Automated network based installation of Solaris Operating System by integrating jumpstart and flash
archive technologies
Minimization of Solaris Operating System for Thin Environment.
Securing Solaris Operating system though hardening and host-based-firewall
Extensive experience in setup, configuration, maintenance and troubleshooting of Sun Solaris.
Jumpstart installation using flash archives
Patch and Package administration.
Process management and job scheduling.
Implementation & managing of RAID using SVM and Hardware RAID
Troubleshooting of File systems and Disk Management.
Migrating, Configuring and installing zone and containers
Installing, configuring and maintaining and up gradation of Sun Servers.
Entry to High End Server range (SPARC, x86, Blades)
Working knowledge on OBP, RSC, ELOM, ALOM, ILOM, XSCF
Domain configurations on MX000 , E6900 servers
Firmware up gradation
Component addition / removal
Fault diagnostics and repair procedures
Very well familiar with virtualization technologies
Established virtualized environment based on VMware technology for deploying:

In-house developed corporate solutions

Mission critical services.

Highly experienced in deployment and operational management of Sun/Oracle Sunray solution:
Managed over 5000 thin client deployments across Pakistan
Deployed high availability Sunray server farms for LAN and WAN environments.
Integration of Sunray servers with Terminal Servers
Conducted successful on-site and in-house Solaris trainings for internal and external clients.
Design and implementation of system administration policies/procedures, and user technical documentation

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PROJECTS

Ufone Mobile TV
Actively involved in designing and planning setup from pilot project till commercial launch.
Live TV feeds encoding to mobile formats and streaming to BlackBerry, Huawei, Android, Nokia
Kalsoom International Hospital Automation System
Worked closely with client for ensuring timely completion of all pre deployment activities.
Led multiple teams for deployment
Coordinated proactively with all stake holders to resolve conflicts and ensuring all teams meet their
deadlines.
Deployed and configured multiple servers for Thin Environment and their integration with Terminal
Servers.
Data Centers for Public Sector Organizations
Involved in 10 plus state of the art data center deployments across Pakistan.
Served in lead role and managed enterprise server deployment and system integration.
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TECHNICAL SKILLS

Technologies:
MS Office, Sunray, Windows Connector, RAID (software & Hardware),
SSH, RBAC, Patching, DHCP, IPMP, NFS, NTP
Enterprise Installation Standards
(EIS), Sun VTS, Darwin Streaming server, MCOMMS TV
Middleware:
IBM Websphere Application Servers, IBM HTTP Servers, IBM Edge
components
Virtualization:
VMware (ESX/ESXi, Worsktation), VBox, Solaris Zones / Containers
Networking:
TCP/IP, Network based installations (jumpstart, WANBoot)
Security:
OS Hardening, IPfilters
Operating Systems:
Windows 98/XP/7, RHEL, Solaris 10
Hardware Platforms:
Oracle/Sun Entry, Mid and High End Servers(x86 and SPARC), IBM x-series (server &
Blades )
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Configurators:

Oracle Partner Store (OPS), IBM Standalone Solutions Configuration Tool (SSCT), IBM

e-config
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TRAININGS & CERTIFICATIONS

Sun Certified System Administrator for Solaris 10 OS.

Sun Certified Network Administrator for Solaris 10 OS.
Sun SPARC Entry Level Server Training (TDC-001), Sun Microsystems, South Africa
Sun SPARC Mid-Level Server Training (TDC-003), Sun Microsystems, South Africa
Sun Enterprise Mx000 Server Series Training (TDC-008), Sun Microsystems, South Africa
Sun Storage Entry Level Training (TDC-004), Sun Microsystems, South Africa
IBM Websphere Administration workshop , IBM, Pakistan
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AWARDS & ASSOCIATIONS

Performance Recognition Award, 2008 CEO Interactive Group

Service Recognition Award, 2012 CEO Interactive Group

EDUCATION

B.S Computer Science and Engineering, 2007 University of Engineering and Technology, Lahore