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Personal Profile: Subject Grade

Katie Hough is a caring, honest, and hardworking individual seeking a customer service or administration role. She has over 10 years of experience in roles such as waitressing, sales assistant, and administrator. Her education includes a Business Administration qualification from Riverside College as well as GCSEs in various subjects from Bridgewater High School. Her referees include her previous employer Karen Shelbourne and personal reference Amanda McArthur.

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97 views3 pages

Personal Profile: Subject Grade

Katie Hough is a caring, honest, and hardworking individual seeking a customer service or administration role. She has over 10 years of experience in roles such as waitressing, sales assistant, and administrator. Her education includes a Business Administration qualification from Riverside College as well as GCSEs in various subjects from Bridgewater High School. Her referees include her previous employer Karen Shelbourne and personal reference Amanda McArthur.

Uploaded by

katierules25
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Katie Hough

33 Stetchworth Road
Walton
Warrington
Cheshire
WA4 6JE

Date of Birth: 25th October 1984


Mobile: 07595846004
Home Number: (01925) 489902
Email:katierules51@hotmail.com

Personal Profile
As a caring, honest and welcoming person I ensure everything is done to the best of my
ability. I am punctual and hardworking. I have worked in a variety of customer service
environments and therefore I am extremely well equipped to be both customer facing
and service focussed. I am ideally looking for a role that will allow me to utilise my
customer service and administration skills gained to date.

EDUCATION

Riverside College September 2008- June 2009


Subject
Business Administration

Priestley College September 2001- July 2003


Subject Grade
GNVQ Leisure and Tourism Pass-C
GCSE Foundation Maths E
GCSE Foundation English D
GNVQ Foundation ITC C

Bridgewater High School September 1996 – July 2001


Subject

GCSE German - Grade D


GCSE Geography – Grade E GSCE Science – Grade E
GCSE English Literature – Grade D GCSE Mathematics - Grade F
GCSE English Speaking & Listening – Grade-c

Citizens Advice Bureau


Position: Part Time Administrator Started- November 2008- June 2009
My duties at the Citizens Advice Bureau are answering the telephone, greeting clients,
sending faxes, typing up letters to clients and sorting the post.

Spar Convenience Store


Position: Part Time Sales Assistant Started 13th August- Present Employer

My duties at the spar are serving customers, stock replenishment and handling cash.
Green Door Café Dates: May 2007- June 2008
Position: Full Time Waitress
Duties:
 Baking
 Opening and locking up
 Take Food Orders
 Serving Food and drink
 Stock Replenishment
 Cooking
 Supervisory Role
 Make Delivery Orders
 Cashing up

Le Frog Bistro April 2007- June 2007


Position: Part Time Waitress
Duties:
 Take Food Orders
 Serving Food and drink
 Stock Replenishment

Don Pino December 2006- March 2007


Position: Part Time Waitress
Duties:
 Take food orders
 Serving food and drink
 Stock Replenishment

Hancock & Woods Dates: December 2006- January 2007


Position: Seasonal (Christmas) Sales Assistant
Duties:
 Handling Cash
 Serving Customers
 Re-stocking items

Chicago Rock Cafe November 2002- November 2006


Position: Restaurant Supervisor
Duties:
 Handling Cash – Balancing the till and the floats, changing price levels on the tills.
 Serving Customers
 Managing a team of eight staff and making sure staff are motivated.
 Promoted to the role of supervisor after 9 months of waitressing and barmaid.
 Dealing with customer complaints both face to face and via the telephone.
 Organising my section making sure restaurant bookings are confirmed and correct.

INTERESTS
I enjoy keeping fit by swimming and attending aerobics classes. I also enjoy listening to
music.

REFERENCES Previous Employer


Personal Karen Shelbourne
Amanda McArthur 9 Fairfield Road
41 Oxmead Close Stockton Heath
Longbarn Warrington
Warrington WA4 2UF
WA2 OQA

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