HR Issues in the Workplace
Presented by NSW Industrial Relations
HR Issues in the Workplace
TOPICS
NSW IR conducts Human Resource Workshops to provide
guidance and resources to employers relating to:
Managing employees
Workplace Policies (The rules)
Dealing with Bullying
Negotiating at Work
Useful Information
Contacts
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HR Issues in the Workplace
MANAGING YOUR EMPLOYEES
HR Issues in the Workplace
Managing Employees
Motivating your employees
Communication
Unfair Dismissals
Managing Performance
HR Issues in the Workplace
Managing Employees
Motivating your employees
What motivates your employees
Money
Security and Safety
Social aspect of the workplace
Recognition and Reward
The Challenge
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HR Issues in the Workplace
Managing Employees
Motivating your employees
Have strong organisational values
Focus on the organisations purpose
A culture that encourages good working relations
The workplace environment including the supply of adequate
resources and your employees behaviours
Encourage innovation
Autonomy, Purpose and Mastery
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HR Issues in the Workplace
Managing Employees
Communication
We communicate thru various means
Face to face
Emails
Phones
Social Media
Ensure that your workplace culture encourages clear
communication through active listening
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HR Issues in the Workplace
Managing Employees
Unfair Dismissals
Unfair dismissal occurs if FWC is satisfied that:
the person was dismissed, and
the dismissal was harsh, unjust or unreasonable, and
the dismissal was not consistent with the Small Business
Dismissal Code (less than 15 employees), and
the dismissal was not a case of genuine redundancy.
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HR Issues in the Workplace
Managing Employees
Managing Performance
Give your managers the tools and support to manage
employees effectively
Communicate job expectations
Regular performance reviews/employee discussions
Have policies and procedures/code of conduct that encourages
appropriate workplace behaviours
Encourage the use of your grievance and dispute resolution
process
Have a fair and transparent performance
management/disciplinary policy and procedure
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HR Issues in the Workplace
Workplace Policies
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HR Issues in the Workplace
Workplace Policies
What is a Policy?
A statement of purpose
A means for employees to identify acceptable and
unacceptable behaviours
A policy communicates
Organisational values
Expectations of behaviours
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HR Issues in the Workplace
Workplace Policies
Why have Policies?
Meet legislative requirements
Establish guidelines on key aspects of people management
Ensure HR issues are dealt with fairly & consistently
Clarify expectations and requirements
Risk Management
Provide protection in disputes
Protect interests of the business
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HR Issues in the Workplace
Workplace Policies
Types of Workplace Policies
Code of Conduct
Disciplinary, Termination
Workplace Bullying and Harassment
Confidentiality and Intellectual Property
Alcohol and Other Drugs
Leave policy
Flexible work practices
Use of employer equipment and resources
Internet, email, social networking
Company functions and events
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HR Issues in the Workplace
Anti-Bullying
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HR Issues in the Workplace
Workplace Bullying
Anti-bullying 1 January 2014
A worker in a constitutionally covered business who reasonably
believes that he or she has been bullied at work can apply to the
Fair Work Commission for an order to stop the bullying
A worker is bullied at work if:
An individual or group of individuals repeatedly behaves
unreasonably towards the worker or a group of worker which the
worker is a member; and that behaviour creates a risk to health and
safety
Does not apply to reasonable management carried out in a
reasonable manner
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HR Issues in the Workplace
Workplace Bullying
Anti-bullying 1 January 2014
FWC required to deal with an application within 14 days
Outcomes
Fair Work Commission can make order to prevent a worker from being
bullied by individual or group of individuals
Focus on resolving the matter and enabling normal work relationships to
resume
Commission may make orders requiring:
The individual or group to stop the behaviour
Regular monitoring of behaviours by an employer
Compliance with an employers anti-bullying policy
The provisions of information/support and training to workers
A review of the employers workplace bullying policy
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HR Issues in the Workplace
Workplace Bullying
A person to whom an order to stop bullying applies must not
contravene a term of the order
If breached a civil remedy provision means that the person
affected can apply to a court for a financial penalty against the
wrong doer(including costs)
Appropriate Actions
Ensure your Anti Bullying Workplace policies and complaint
processes are updated (train employees about the policy)
Provide training to all staff on what is and isn't bullying
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HR Issues in the Workplace
Workplace Negotiations
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HR Issues in the Workplace
Workplace Negotiations
Negotiation
A workplace context:
The employer and employees (or their representatives) seek
to reach a mutually acceptable outcome or agreement that
sets the environment that they will work within or to resolve an
issue of disagreement.
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HR Issues in the Workplace
Workplace Negotiations
Why Negotiate
enterprise bargaining
workplace flexibility
motivating the workforce
resolving issues at the workplace
recognition and rewards
providing extra conditions and benefits
reducing staff turn over
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Useful Information and Contacts
NSW IR Contacts and Services
NSW IR is working with NSW businesses to help them better understand
their rights and responsibilities as an employer. Through a
comprehensive workshop and webinar program NSW IR are providing
employers with information and tools to deal with Industrial Relations
issues and Human Resource issues.
Face to Face IR and HR Workshops include:
Industrial Relations:
Rights and Responsibilities
Workplace issues for Bookkeeper and Payroll
Various Modern Awards workshops including:
Health Professionals
Childrens Services
Human Resources:
Managing Employees
Writing Workplace Policies
Bullying in the Workplace
Workplace Negotiations
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Useful Contact & Links
NSW Industrial Relations - 13 16 28
Employment Records and Payslips webinar
National Employment Standards (NES) webinar plus many other hot topics
Transitional Arrangements in Modern Awards
Workshop Program
Long Service Leave
Public Holidays
Entertainment Industry
Taxi Industry
www.industrialrelations.nsw.gov.au
Fair Work Ombudsman - 13 13 94
RSS alerts Really Simple Syndication
Modern Award Finder / Pay and Conditions Guides
Fact Sheets, templates, pay tools and other resources for employers
Guidance Note Transitional Arrangements
www.fairwork.gov.au
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