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Central Department Department: Administrative Office

The document summarizes the layout and facilities of a hotel separated into front of house and back of house zones. The front of house greeting area includes guest registration, a main lobby, reception desk, telephone booth, waiting area, cashier and registration area, and public restrooms. Administrative offices such as the executive director's office, HR manager's office, and finance offices are also located in the front of house. Restaurant facilities, shops, storage rooms, outdoor recreational facilities like pools and a fitness center, and a convention center with registration booths, press room, and exhibit gallery are detailed.

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Donna Frias Benito
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74 views2 pages

Central Department Department: Administrative Office

The document summarizes the layout and facilities of a hotel separated into front of house and back of house zones. The front of house greeting area includes guest registration, a main lobby, reception desk, telephone booth, waiting area, cashier and registration area, and public restrooms. Administrative offices such as the executive director's office, HR manager's office, and finance offices are also located in the front of house. Restaurant facilities, shops, storage rooms, outdoor recreational facilities like pools and a fitness center, and a convention center with registration booths, press room, and exhibit gallery are detailed.

Uploaded by

Donna Frias Benito
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Hotel is separated into two main zones.

The greeting area or the front of


the house where visitors/ guest are politely acknowledge and accompanied ,
and the back of the house where all service amenities are located.
Three Star: 55-70 % achievemement. An enterprise that just not offer a hotel
accommodation but also for public spacious areas and offer a higher quality
facilities and different services.
Parking must accommodate 1 guest car for every 10 rooms, same as with a
short-term bus parking.
Front of the House Services
Guest Registration- a desk for registration, membership located and
visible at the lobby
Advance ReservationCentral Department Department: Administrative office

Administrative Office- consists of general manager with assistant manager


and two receptionists for public and manager.
Main lobby- A public entrance or foyer of hotel where waiting area and
information/reception area included.
Reception front desk- area for receptionist and information counter.
Telephone Booth- An adequate telephone facilities mustr be located in
public areas for guests use.
Waiting Area/ Lounge- public area at the lobby where visitors/ guest can
sit while waiting and reading purposes.
Cashier & Registration/ Membership Area- and area for membership
registration and cashier located near the registration desk but have an
enough space for waiting area to avoid congestion adjacent to the
registration area. This is in connected to the bookkeeping department for
correction and clarification in the guests bill.
Public Toilet- A restroom for visitors/ guest for both male and female with
sufficient supply of cold and hot running water, a watercloset, soap, hand
towel and hand dryer.
Executive Director office- An office with an elegant and spacious area
connected to assistant executive directors office and executive secretary.
Human Resource Managers OfficeHR Assistant Area- area intended for HR secretary
Central Administrative Department: Finance Offices
Finance Managers Office- intended for Finance managers Office
Central Administrative Department: Accounting Offices
Personnels OfficeSales & marketing office

Restaurant FacilitiesMain Dining Hall- a dining room for common use of guest/ visitors
KitchenRoof Deck cafBar Lounge
Shops
Gift Shop- A shop where one could buy gifts. An incoming generating space
of the Hotel
Boutiques- These are specialized shops selling fashionable clothes
Apparel Shop- this is a special shop for apparels
Storage rooms- A place for storage of equipment and other utilities
Outdoor Recreational Facilities
Adult Swimming Pool & Kids Swimming Pool- an area for swimming activity
Guests Locker and shower- a room for visitors/ guests can change their
clothes, take shower and can leave their belongings.
Fitness Center
Gym and Yoga- a wellness facility for visitors/ guests for exercise and workout
activities
Convention Center
Main Lobby- A entrance hall
Registration Booths- a information desk for delegates registration assembly
Press Room- a room where news can talk to delegates
Exhibit Gallery- a hall fro exhibits
Clinic- room for first aid treatment and medical treatment

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