The Guide
Inspire your students today
because every Vivo matters!
Vivo Miles is the national school rewards
platform. Vivos are awarded in line with a
schools rewards policy and redeemed against
relevant rewards. A unique and innovative
solution, designed to support student
recognition, increase student engagement
and drive positive learning outcomes.
vivomiles.com
How it works
System Features
Sample Rewards
FAQs
The national school rewards platform
The national school rewards platform
How it works
How it works
System Features
Sample Rewards
FAQs
Vivo Miles is an easy-to-use web-based rewards platform, specifically
designed for schools by schools. Teachers award students Vivos
a unique currency, which they can save and then spend on the rewards
they want from an online catalogue.
1. Set your budget
Decide on your annual or termly
rewards budget and input the
Vivo equivalent into the system.
Every teacher is automatically given
a maximum budget of Vivos to
award each week, depending on
the overall budget and their role.
2. Define your
reward categories
Establish the criteria you want to
reward (or penalise) against, and
how many Vivos each activity
is worth.
3. And customise
5. They check
Choose from our extensive
catalogue the rewards you want to
appear in your online shop. Pick and
choose from thousands of exciting
rewards including high-street gift
vouchers, charity donations, sports
equipment, beauty products,
electronic gadgets, cinema tickets,
mobile top-up credit and lots more!
Why not add your own items to the
shop from school trips and prom
tickets, to skip-the-queue at lunch
vouchers and donated goods, it can
all go in!
Students log-in to their account
online to see how many Vivos they
have been awarded, or they can
swipe their personal Vivo card at a
Vivo ATM in school (optional extra).
the Shop
4. Award your
students Vivos
Credit your student accounts with
Vivos in 3 ways:
through the website, with a click
of a button
automatically, by uploading
reports from the schools
management system
by handing out reward vouchers,
redeemable online
vivomiles.com
their Balance
6. And choose
their Rewards
Students spend their hard-earned
Vivos on the rewards they want.
Any product ordered is dispatched
to the child at the school the
following week.
7. And its all logged
and easily monitored!
Access real-time stats on which
students are being rewarded
for what, and which staff are
rewarding regularly. Easily export
Vivo league tables for school
displays and review a students
Vivo record with the individual
and their parents or carers.
The national school rewards platform
How it works
System Features
Sample Rewards
FAQs
System features
We have outlined below some of the exciting key features that makes Vivo
Miles easy to implement and use for both teaching staff and students.
Modules Overview
Personal Finance
Community
Healthy
Teach students about managing
personal finance with the ability
to offer Vivo savings accounts
complete with an interest rate.
A great way of helping students
achieve economic wellbeing.
Build community cohesion and
inspire students to give. Allow
students to donate or pool their
Vivos to a school-supported event,
project, cause or group purchase.
Encourage students to eat and act
healthily by automatically awarding
them Vivos for doing so.
Gold Club
Set the bar high and easily create
a club for your highest Vivo
earners. We provide the Gold
cards, you decide on membership
qualification and benefits.
Attendance
Improve attendance figures with
minimal effort! Simply decide on the
attendance parameters and Vivo will
do the rest, reading from SIMS, Facility/
CMIS and other MIS automatically
rewarding those who meet the target.
Rewards Catalogue
Product approval tool
Complete product order fulfillment
School-supplied product upload and internal shop management
Wishlist feature
Staff functions
Individual and group awarding
Penalty transaction option
Transaction history
Student or tutor group account review
Extra Vivo Earner message board
Communication features
Email users
Screen messages
Balance update by text
vivomiles.com
Vivo Credits
Hand out Vivo credits to students
on the sports field, in school
corridors, the dinner hall,
anywhere! Students simply log-in to
their Vivo account, enter the unique
code on each credit and their Vivo
balance is topped up accordingly.
The national school rewards platform
System features
continued
Parent features
Parent/Carer account creation
Community features
Fundraising event creation
Charity donations
Admin functions
Student account review and management
Real-time data reporting (incl. awards breakdown, staff awarding, expenditure)
Data export tool
League table feeds (html, csv, xml)
Graph/chart creation tool
Budget planning wizard
Technology functions
Customer support via email
Single sign-in through VLE
Full MIS (SIMS, CMIS/Facility, Bromcomm) compatibility
vivomiles.com
How it works
System Features
Sample Rewards
FAQs
The national school rewards platform
How it works
System Features
Sample Rewards
FAQs
Sample rewards
5 Top Up
V500
5 New Look
V500
Donation
V100
Mini Highlighter
V75
iPod Shuffle
V3100
Sleeping Bag
V899
Portable Speakers
V500
Rubiks Cube
V979
Cinema Ticket
V500
Stationery Set
V999
10 Game
V1000
Digital Watch
V979
Maths Set
V125
Uno
V489
Calculator
V979
15 iTunes
V1500
Torch Keyring
V150
Oasis Watch
V1959
Walkie Talkies
V1959
DVD Player
V1959
Prom Ticket
V2500
Donation
V100
Kylie Set
V1959
Lynx Bullet
V100
Straighteners
V1469
Brush Set
V200
Cycle Helmet
V899
USB Pen
V599
Football
V199
Stud Set
V489
Voucher
V40
Headset
V589
Backpack Set
V1959
Xbox Game
V1959
Nike Gymsack
V589
Mobile Charm
V350
vivomiles.com
The national school rewards platform
How it works
System Features
Sample Rewards
FAQs
FAQs
We have answered some of our most frequently asked questions below. If
you need more information or have further questions please get in touch
How Vivo Works
In a nutshell?
Vivo Miles is the national school
rewards platform. Schools award
students Vivos ( a unique currency)
which they can save and then
spend on a variety of exciting
products from an online catalogue
as soon as they have enough for a
particular product.
What are students
awarded Vivos for?
Anything that the school decides to
award them for! The school sets the
rewards categories, these could be,
for example, great academic work,
good contribution to class, 100%
attendance, involvement in extracurricular activities, community work,
participation in sport
Can Vivos also be
deducted for negative
behaviour?
Yes. The system can be used to
penalise students by deducting Vivos
from their account.
How are students
actually credited
with Vivos?
With the click of a button on the
vivomiles.com website, automatically
through Vivos live link to the schools
MIS, and/or by handing out Vivo credits
which students can redeem online.
vivomiles.com
What kind of stats can I
get from this?
The system naturally records every
transaction made, meaning a
wealth of invaluable statistics are
at your fingertips, including student
league tables, reward category
stats and perhaps most importantly
data on which members of staff
are regularly rewarding. A powerful
consistent and transparent system,
that everyone values.
How can parents
get involved?
Parents can be given access to their
childs account to review if required.
The Vivo Card
How is the Vivo
Card used?
Every student gets a personalised
Vivo card which replicates a typical
bank debit card. Students use
their card to make purchases in
the Vivo shop, and it also works in
conjunction with the special Vivo
terminal (optional). Students swipe
their cards at the ATM, and enter
their PIN to check their Vivo balance
and recent reward transactions.
More than anything, the card is the
bit the students really buy-in to, and
is a great vehicle for teaching them
about personal finance.
What happens if a child
loses their card?
Not a problem. Replacement cards
can be ordered quickly and easily
by any member of staff through
the website and are issued free of
charge. In the meantime, students
can always access their Vivo account
online by logging onto vivomiles.com
with their username and password.
What happens if a
card gets into another
students hands?
Also not a problem! They would
need to know the PIN number,
username and password in order
to access the account the same
as with any real bank account.
The Rewards
What kinds of rewards
can students trade their
Vivos in for?
A large-range of goods from the
biggest high-street retailers including
stationery, mobile phone credit,
sports equipment, beauty products
and electronic gadgets, as well as
cinema tickets, tenpin bowling tickets,
New Look and WHSmith vouchers.
The school decides which of these
products the students have access
to, if at all. Indeed, the school can
also add their own products to the
shop quickly and easily common
additions being donated gifts from
local companies, prom tickets, school
uniform items and school trips.
The national school rewards platform
FAQs
How it works
System Features
Sample Rewards
FAQs
continued
Can students
donate their Vivos
to good causes?
Yes they can, and believe it or not,
this is one of the most popular things
students spend their Vivos on. Our
charity module allows students to
donate Vivos to a charity of their
choosing, or to contribute to a school
or year group supported charity
or fundraising event.
If a student buys
something from
the Vivo Shop, what
happens then?
The product itself or a product-specific
voucher in the case of larger items
would be dispatched to the child at
the school (care of the admin user)
for the child then to exchange at
the relevant high-street store. If the
product is supplied by the school, the
purchase would come through to the
Vivo coordinators homepage, and
can be marked as dispatched once
given out to the relevant child.
Do we have to use
the shop element
to the scheme?
No. The shop element is completely
optional. You may just want to give
prizes to those students who reach
a certain amount of Vivos or those
who have the most at the end of the
term or year. We can also provide
more traditional Vivo certificates.
Technical
Cost
What equipment
do we need?
How can we control
the amount the
schools spending
on the rewards?
Nothing! The system is completely
web-based so all that is needed is
access to the internet. The optional
Vivo terminal just requires a plug
socket and an internet connection.
Can this link to our
management system?
Yes! Vivo is compatible with SIMS,
Facility and other major systems.
This means you are able to
automate rewards for things like
attendance, behaviour and learning
progress, and data including class
lists and student information is
automatically kept up-to-date.
Can this link to our VLE?
Yes! Vivo has worked with most of
the major VLEs to ensure we are able
to offer single sign-on and various
web parts.
Can this accommodate
our existing
rewards scheme?
Absolutely. Vivo Miles is a modular
platform which can be tailored
to meet your schools particular
requirements and is flexible enough
to incorporate your existing scheme.
Every Vivo has a nominal value of
1p. The schools rewards budget
can be inputted into the system,
automatically allocating staff a
maximum budget of Vivos to award
each week. A simple and effective
way to avoid overspend.
Results
What results have there
been so far?
Overwhelmingly positive! Heres just
a few
Improvements in students
attitudes to learning and
achievement
Reductions in referrals, detentions
and exclusions
Increased engagement
in lessons and increased
motivation of students as
a result of participation
Increases in the number of
students contributing positively
to the school
Increased attendance by students
at out-of-school activities and
after school clubs
Raised aspirations of students
Deeper understanding of
personal finance
Attendance levels at schools
have risen significantly
vivomiles.com
