ITH BMS 2nd Sem THM Programme
iNurture Education Solutions Pvt Ltd Jain University
Sessio
ns
1
Modul
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6
7
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Topic
Definition a brief history of
hospitality industry
Past and present hotels and
supplementary
accommodations;
Classifying hotels size,
target markets, location and
facilities, accommodation
classification
Types of plans; Hotel
organization
major functional
departments
Front Office & Housekeeping
Food & Beverage Service
Food Production,
Engineering,
Security, Accounts, and
Feleen Christy
Faculty
Jain University iNurture Education Solutions Pvt Ltd
Activities
Remarks
https://www.youtube.com/watch
?v=WYlvm-Q3IDQ
http://oer.nios.ac.in/wiki/index.p
hp/Tourist_Accommodation
Assignments
Visit a star category hotel
in your city and list
facilities available for
guest. Visit different
hotels, collect brochures
or search on the internet
and get information on
the types of
accommodation available
in India.
http://www.hotelassociationofin
dia.com/
https://www.youtube.com/watch
?v=zj8BtKOZDq4
https://www.youtube.com/watch
?v=2WqGC0OKouk
ITH BMS 2nd Sem THM Programme
iNurture Education Solutions Pvt Ltd Jain University
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Personnel
Organization chart of the
small, medium and large
hotels.
Cash Management,
Capital Budgeting
the Investment Decision
Feasibility Studies An
Introduction
Financial Goals and
Information Systems
Computers in Hospitality
Management
Guest Lecture on Hospitality Industry in Current
Scenario
Test on Module- I
Evolution; Hotel Groups
National & International
Assignments: Essay on
chains
National and international
network affliation
Role of the Hotel Industry in
Indian Tourism
Hotel operations Food services for the
Case Study: A Hotel for
transportation market
Dogs Philanthropy and
Media Coverage
Food services for the leisure
market
Feleen Christy
Faculty
Jain University iNurture Education Solutions Pvt Ltd
https://www.youtube.com/watch
?v=g-dR26wDVBU
http://www.hotelassociationofin
dia.com/network_affiliation.html
ITH BMS 2nd Sem THM Programme
iNurture Education Solutions Pvt Ltd Jain University
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2
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28
2
2
Retail food services
Business/ Industrial food
services
Health care foodservices
Club food services
29
Trends in lodging and food
Feleen Christy
Faculty
Jain University iNurture Education Solutions Pvt Ltd
https://www.youtube.com/watch
?v=d9op71dC_B0
Online Activity:Site name:
Top 100 Restaurant
Chains URL:
http://www.technomic.co
m/Resources/Industry_Fac
ts/dynTop_100.php
Background information:
This site lists the top
chain restaurants and is
updated each year. It
includes changes in sales
from the prior year.
Exercises: a. Explore Web
sites from three
independent restaurant
sites in your area and
three chain restaurant
sites from the Top 100
list. Describe the
differences and
similarities among the
independent and the
chain groups.
ITH BMS 2nd Sem THM Programme
iNurture Education Solutions Pvt Ltd Jain University
services.
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Guest lecture on Hotel operations
TEST ON MODULE II
Introduction to Front Office
Department
Advantages; Formalities and
formats
Types of rooms and plans
Organisation Chart and
duties and responsibilities
Qualities of a front-office
staf
Introduction to Housekeeping
Importance of Housekeeping
Department
Organizational Chart and the Draw an organizational
duties and responsibilities
chart for a 60-room
boutique hotel, listing all
the staff required to run
the operation. Put the
most influential people
(e.g., the general
manager) at the top and
work your way down. How
would you structure this
differently from a larger
full-service hotel? What
would you keep the same?
Feleen Christy
Faculty
Jain University iNurture Education Solutions Pvt Ltd
https://www.youtube.com/watch
?v=SxyNI0UZSKQ
https://www.youtube.com/watch
?v=KeZMe_UlAhc
https://www.youtube.com/watch
?v=ub3N1_fBZnI
ITH BMS 2nd Sem THM Programme
iNurture Education Solutions Pvt Ltd Jain University
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Qualities of a Housekeeping
staf
Guest Lecture on Front office, House keeping
TEST ON MODULE III
Introduction to Food and
Internet Exercise:Beverage Service Industry
( Mc.Donald.s,
Fuddruckers, Wendys )All
three of the above
restaurants are burger
joints, but they differ in
many ways. Discuss how
each restaurant tries to
differentiate itself from
the other two, especially
with respect to target
market, menu,
interior/exterior decor,
and corporate goals
Overview and importance of
Food and Beverage Industry
Types of Catering
Establishments
Various Food and Beverage
Operations
Food and Beverage Service
Case Study: Restaurant
Areas in a Hotel
Behaviour Then and
Now
Feleen Christy
Faculty
Jain University iNurture Education Solutions Pvt Ltd
https://www.youtube.com/watch
?v=rP2E913i4Js
https://www.youtube.com/watch
?v=08p64bZ0b1k
https://www.youtube.com/watch
?v=PD3U5ck9uZg
https://www.youtube.com/watch
?v=PD3U5ck9uZg
ITH BMS 2nd Sem THM Programme
iNurture Education Solutions Pvt Ltd Jain University
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GUEST LECTURE ON OPERATIONAL DEPARTMENTS OF
HOTEL INDUSTRY
Test on Module IV
Marketing strategies for hotel
industry
New service development
Group Discussion:Site
name: National
Restaurant Association.
URL:
http://www.restaurant.org
/pdfs .Background
information: The National
Restaurant Association
has been the industrys
leading association since
1919. Exercises: a. Click
on the link to the latest
industry fact sheet. Do
you find any reason to
believe chains are
growing more than
independents? b. Click on
the research tab. From
the information on the
site, what changes do you
anticipate we will see in
the industry?
Blue printing
Feleen Christy
Faculty
Jain University iNurture Education Solutions Pvt Ltd
ITH BMS 2nd Sem THM Programme
iNurture Education Solutions Pvt Ltd Jain University
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Mapping the service system
A strategic program for the
marketing of service
TQM in service marketing
(Measures, features
application in hospitality
industry)
Hospitality marketing
Indian scenario, (Issues
/solutions / future prospects).
GUEST LECTURE ON HOSPITALITY MANAGEMENT
PERSPECTIVES
Test on Module V
Test on Full Syllabus
Feleen Christy
Faculty
Jain University iNurture Education Solutions Pvt Ltd
https://www.youtube.com/watch
?v=W97NVD4RS1c
https://www.youtube.com/watch
?v=KZTE7Jt-TsQ
