Leadership Development Plan and Profile
Keith Williams
December 3, 2014
EDLP 300: LDPP
Part I: Beginnings: What have been my pathways to leadership?
My first real taste of leadership was participating in hall council as a first-year
student at university. On a whim, inspired by the simple motivation of wanting a second
ping pong table for the lounge, I joined a group that represented my residential complex
in various campus efforts, as well as made decisions about event-planning and
purchasing. We werent elected, nominated, or vetted in any real way. It was a learning
opportunity for me, to bear the burden of perceived responsibility in making decisions
about a budget shared by a large group of people. While my participation was inspired
by selfish intentions, it introduced me to a lot of recurring themes for positions of
leadership.
I also spent three years of my undergraduate career serving as a peer tutor in the
Writing Center. My job was working collaboratively one on one and with small groups of
my fellow students. As writing doesnt follow a strict set of facts or procedures, any
meeting was one of a relatively flat power structure; it is hard to maintain authority when
there are no right answers to share. This time and experience imbued in me the value I
carried for a kind of servant leadership; with power and influence should come some
level of responsibility in working for others.
As a writing tutor, my supervisor was the director of the program and an
instructor, overseeing a year-long seminar that also served as the primary vehicle for
training us tutors. She was a teacher and a mentor, and valued the learning process, for
both students and tutors, throughout the stages of academic, professional, and personal
growth. She had a powerful vision that led her employees, and rarely was there any
additional motivation necessary. Value, for both students and tutors, was always at the
forefront of her mind and her policies; that, in turn, made tutors appreciate the
opportunity for them to develop themselves.
After graduating from university, I went to the East Asian country of Taiwan and
taught English to children from a range of ages. As a classroom teacher, there were
certain new skills I had to develop and responsibilities I had to bear; classroom
management and student motivation became daily concerns for me. In the role of a
teacher, I learned about the delicate balance that one must strike with young people; a
strict disciplinarian might inspire fear, but most likely will not lead to the best classroom
dynamics and the most productive learning outcomes. Too lax of a teacher, on the other
hand, and all chaos can break out, undermining the efficacy of a lesson. While nine year
old students and adult professionals cannot be compared directly, I nevertheless laid
the foundation of my philosophy about managing people while under these
circumstances. A person is neither entirely good nor entirely bad; at the same time, a
person will neither work without some potential consequence, nor will they work well
without some positive motivator. More often than not, that positive motivation must
come in some satisfaction in the task at hand, and cant come from the outside. My
students learned more quickly and more effectively if lessons were embedded in fun
games and songs than if everything was a heavily structured activity. In my mind, I
immediately applied this lesson to all forms of leadership.
While a teacher, my supervisor was an older gentleman from South Africa. He
had been in Taiwan as a foreign teacher for over a decade. His style was rigid, and
without compromise. He thought both students and employees should be managed by
way of a set of elaborate rules, governing every aspect of ones day. Further, he was
prone to sexism and sexual harassment in the work place. This combination of traits
served as a powerful negative example for me. This experience reinforced the
importance of, and my personal value in, professional integrity. Respect, honesty, and
ethical behavior should serve as the bedrock of any professional setting; his behavior
illustrated why that is the case. Employees felt uncomfortable around him, embarrassed
and ashamed to work alongside him, and resistant to listen to any advice he might offer.
Beyond that, he offered no room for collaboration, which pushed away the few who may
have been able to tolerate him. At the time, because of how that supervisor made me
and other employees feel, it was important to me that I treat my colleagues and
students differently, and I carried that home with me.
In a broader sense, I gathered many meaningful life lessons from traveling and
working abroad. To leave behind everything that was familiar and comfortable, and
plunge headlong into the unknown was not an easy thing for me. The experience forced
me to face brand new things with no significant time for acclimation. One day, I was at
home in Vermont, and a mere few days later I was an intensive teacher training
program in Taipei, Taiwan. Language, culture, mannerisms, values, physical
environment, and climate had all been turned on their heads. Having lived through that,
I learned that I was capable of so much more than I expected of myself. I now apply this
in dealing with my colleagues and employees; people are capable of more than they
know, and will generally rise to the occasion when presented with the opportunity. In the
long run, a little push in the right direction will inspire some stress, but can also spur
substantial growth.
Over the last two years, I have served as the program administrator in UVMs
Learning Co-op, where I manage a large number of peer tutors. My role here has
pushed me into a position of leadership in a variety of different ways. A great deal of my
work is recruiting, interviewing, hiring, and managing new tutors. I have had to consider
higher-order concerns, like the capacity of my staff, and taking necessary steps to grow
where it is lacking. The nature of our programs require the majority of my
communication to be digital, through emails and blog posts. This fact has challenged
me in the realm of communication, and I have had to make adjustments to how I
distribute information via text. Finally, much of my work is about the training of new
tutors, and the professional development and continued learning of my staff, comprised
almost entirely of student-employees. While distinct in many ways, my position has
been one with a great deal of overlap with that of a teacher. I have had to lead pupils to
meet minimal acceptable standards, with the room to outperform them, as well frame
my work with them as preparation for the next phase of their life.
During the last six months or so, I have been part of our departments leadership
team, representing my particular unit. This has been a tremendous opportunity to learn
and gain a significantly different perspective. I now have to weigh in on, and reflect on,
the policies related to staff assessment, departmental decision-making, and the
planning and execution of various efforts. Specifically, we continue utilizing restorative
practices as a model for how we run meetings and make decisions. This leads us to
slow, at times agonizingly so, decision-making, but we consider all options almost
completely democratically. While the decision is still ultimately in the hands of the
director, everyone in the department is not just expected to contribute, but are given a
structured opportunity to offer an opinion on the options presented. In the spring, we
spoke for months about changing our name from Academic Support Programs to
Academic Success Programs, but the entire thought-process was open and transparent
for all members of the department. As part of the leadership team, I was able to value
this fact for reasons I wasnt previously capable. I was also, for the first time, at a
supervisory level for the making of a decision that would be impact an entire
department.
My current supervisor has served as a foil to my supervisor in Taiwan. Where he
was rigid and heavy-handed, she is flexible and accommodating; where he was often
unpleasant and aggressive, she is thoughtful and empathetic; where he was frequently
rude or crass, she is warm, welcoming, and inclusive. When there are disagreements,
individuals can discuss and talk through issues under her supervision. With my old
supervisor, the only acceptable answer to a question was the one he himself gave. Just
as my old supervisor provided an example of how to not demonstrate integrity, my
current supervisor serves as an exemplar. All voices are heard, all opinions are
considered, and the well-being of each and every member of the department, as well as
those we serve, are considered when decisions are made. She makes us feel heard,
valued, and important in our community, and I believe we are more productive for it.
I have always felt most comfortable in an academic setting. As a student, I
always felt confident, and, at an early age, I had aspirations of pursuing careers that
would involve me in the world of education. My teenage years led to thoughts of
teaching as a vocation. I was inspired by two instructors in high school; they were both
strict and fierce on the first day of class, but relaxed as the academic year progressed.
They both had incredibly high standards for their students, and accepted nothing but an
individuals best. Generally, despite the difficulty and extra work they created for many,
they were loved by students, parents, and other faculty alike. Students respected them
for their immense knowledge and their ability to motivate. They were the kind of
teachers that brought the best out of their pupils.
I believe these teachers stood out to me so much because of how their approach
to their positions stood at odds with the typical leader in education. These high school
teachers of mine deviated somewhat with these ideas, with their toughness and
classroom management styles. At the time, as their student, and now as an adult with
experience of my own, I value their approach. They blend the conventional with the
unorthodox to create particularly productive circumstances for their students.
The role of leadership is different in education than it is in other fields. More so
than other circumstances, leaders in education must value continued learning and
development, collaboration, and a relationship-oriented style. Whether as a classroom
teacher, or the supervisor of student-employees in a higher education setting, I have
had to prioritize the development of individuals alongside, and occasionally at the
detriment of, the task at hand. These settings require of leaders a delicate balancing
between short-term goals of completing objectives, and the longer-term goals of
developing individuals skills. As an educator of any sort, I have been compelled to
make decisions about my leadership that would benefit students and employees in
these areas. Between my different jobs and different supervisors, I like to think that my
experience has helped me craft a balanced leadership style, that incorporates, at least
in a rudimentary way, a relationship-focused, collaborative element, as well as one that
considers the long-term tasks, goals, and development of both individuals and
organizations under my management.
Part II: In what ways is my leadership conveyed to others?
The opinions of leadership that I formed in my young life contained stark binaries
and rules of utmost certainty. I have long considered the need for a leader - a single
entity at the pinnacle of an organization - was a prerequisite for its existence. While
unpleasant a thought, I considered some level of authoritarianism was a necessary evil
for an organization to function.
In an almost completely irrational line of thought, I have tended naturally to
gravitate toward a laissez-faire system, whether as a follower or during my earliest
moments of leadership. For a very long time, I have believed that ones best work is
done by way of his or her own inherent passion in a particular project. I have
experienced myself, and observed in others, a failure of interest even under the
guidance of particularly great supervisors and teachers, just as I have seen great
personal success with supervision of only seemingly inept or inadequate individuals.
Experiences of life in a broad sense, as well as my work, and the necessities of
being in a position of leadership, have forced me to strike a balance between these
ideas. This transition, from primarily a follower to a leader, has illuminated for me the
links between relationships and development in these contexts. All along, I have thought
that the ability to work with, teach, and inspire others was some natural and inherent
characteristic, more like height or hair color than something learned and acquired. Now,
as a leader myself, the responsibility I now bear in regards to others has suddenly
crystallized this idea for me; everyone needs to actively work to improve in this area,
and its something I now need to cultivate for myself.
At this point, having now gained some experience with leadership, my opinions
have shifted dramatically. In considering the educational world specifically, an ideal
leader should be committed to the role of education first and foremost. This person
needs to be relationship-oriented, focusing on the long-term development of all
members of the organization. The growth of employees, as well as the potential future
contributions, needs to be valued more highly than past accomplishments; the job
requires this development to fill the rapidly, and perpetually, changing needs of students
and community members.
Beyond simply this idea of leader as educator, I think an ideal leader in this kind
of organization would utilize an approach including a democratic style and a relationship
orientation. A leader would need to be thoughtful, collaborative, and inclusive, as the
learning process requires teams of staff members and instructors, but also because the
best learning goes on in groups. Having been exposed to some unorthodox examples of
leadership, such as shared leadership models, I now see not only the possibility, but the
need for approaches to the distribution of authority. Leadership should, for the good of
the organization as well as the constituent individuals, be distributed both around
different units, as well as down the hierarchical ladder.
I believe that recently I have made significant growth in the areas around these
topics. I believe that I have made strides in making growth of all employees my highest
priority, as well as incorporating a more democratic leadership style. In forging and
maintaining relationships, I do my best to put into practice leadership as barrier
deconstruction. In an effort to more effectively provide services, but also minimize
burdens on employees, I work hard to reduce, and occasionally dismantle entirely,
bureaucratic and administrative processes.
However, its this very idea - forging and strengthening relationships - that still
seems to be my main weakness. When soliciting feedback on my ability as a leader, I
received impeccable scores. I am sufficiently self-aware to know that this, more than
anything else, reveals a weakness in my own ability to communicate clearly my desires
and priorities around a particular task to those with whom I work. Interestingly enough, I
received a perfect score for Communicates effectively with others. If I had made myself
perfectly clear, I believe I should have received more variety than the responses I
actually received.
In the end, I have come to the conclusion that inauthentic engagement in a
democratic leadership style and relationship-oriented practices are more detrimental
than not incorporating these styles at alll. While my experience, review of literature, and
personal reflection all underscore the importance of these aspects in a leader, I believe
that they must be goals to be pursued, not mantles to be worn prematurely and
artificially. I will continued to work toward these aspects of leadership, but will also
accept that they will take time, and I must balance my current strengths with traits in
development for the time being.
Part III: The Journey: Where do I go from here?
I see my path going forward structured very much around how I can express,
nourish, and grow my inner life as a leader. I believe the two most important things are
personal growth, both professional and academic, as well as striking a healthy balance
in life.
One way I can develop and express my mental self, as well as develop my skills
as a leader, is to continue pursuing and participating in academic research and
discourse on the topic. Being enrolled in the Leadership and Policy Studies program,
and having now completed a semester, I feel I am ready to venture out into courses that
will focus on more particular aspects and applications. I personally find joy and
satisfaction in being able to stitch together connections between disparate ideas, and I
think continued enrollment in courses that bring me into interaction with peers from
different backgrounds, as well as diverse subject area content, I can continue to
understand the world I must navigate.
Specifically, over the next few years, I anticipate expanding my knowledge by
way of psychology, statistics, and further study in education administration. In
psychology, I hope to gain greater knowledge on learning, motivation, and adult
development. I believe this will help in my efforts to improve my ability to build
relationships and create an environment that promotes collaboration and positive
affects. I think that increasing my understanding of statistical analysis can provide
concrete skills with which I can help to survey employees, students, and partners. With
this additional knowledge, I should be able to calculate more accurately the levels
satisfaction and efficacy related to the programs that I manage. Finally, a continued
focus on the realm of education can help me to narrow down and focus on leadership
practices within this area. A good leader will have both a broad and deep sense of
leadership; I want knowledge from other fields, but I dont want my understanding of the
world of education to be merely superficial.
In a less academic sense, I plan to engage in some independent research on the
leaders around me. Now that I have a sense of existing leadership styles and strategies,
I believe that I can gain a great deal of knowledge in more carefully studying the leaders
within my department, but also around the university. Given that leadership is
personalized and unique, I feel liberated in knowing that I can take ideas from others,
and adapt them to my approach. The people around me have always been a powerful
resource, but now that I am able to identify and distinguish more about their leadership
strategies, there is significantly more available to me than there was before I had this
knowledge.
More generally, my experience with the study of leadership over this semester
has merely cemented a belief Ive always carried; life is best lived when a healthy
balance is struck. Having reviewed and discussed the literature, it seems to me that
being too immersed, too involved in a particular thing is, at best, less productive, and, at
worst, destructive. In order to work and lead optimally, I must give myself space and
time away from the sphere of work and leadership. I believe very strongly that this
applies to everything in life, but it becomes more relevant with commensurate increases
in stress and responsibility. To nourish my inner self, both as a person and as a leader, I
must be sure to explicitly make time to remove myself from these settings, and expand
my mind in alternative ways. The best leaders, and the best creative minds, are able to
incorporate knowledge pulled from unconventional sources into their work; this time
away is as important as anything else I can do.