HUMAN RESOURCE MANAGEMENT
A. Attempt any Three 25 words
1. Differentiate HRM and HRD.
2. Define human resource audit.
3. Why human resource planning is important?
4. What is Induction Programme?
5. Write a short note on simulated training.
6. Define Knowledge management.
7. Define compensation management.
8. 'What are the stages in career development?
B) Case Detail :
Mr. Kumar Nidhi has been working as a manager (Credit Appraisal) in State Bank of
Mysore since, 1990. He got first rank in his M.A. from Karnataka University in 1989. He
rose from Officer-Grade IV to Officer-Grade I in a short span of 10 years. Personnel
records of the bank shows that he is an efficient manager in Agricultural Credit,
Industrial Credit and Credit to small business etc. The bank is planning to computerise
the project appraisal department. In this connection, Mr. Kumar Nidhi was asked to take
training in computer operations. But he was quite reluctant to undergo training.
In 25 words
1. Why was Mr. Kumar Nidhi reluctant to undergo training? Discuss .
2. What is job rotation?
3. What are the determinants of learning from this case?
Question No. 1
________ are the resources that provide utility value to all other resources.
Options
Men
Material
Money
Machinery
Question No. 2
The term procurement stands for
Options
recruitment and selection
training and development
pay and benefits
health and safety
Question No. 3
The characteristics of human resources are ________ in nature
Options
homogeneous
heterogeneous
ductility
None of the above
Question No. 4
Identify the managerial function out of the following functions of HR managers.
Options
procurement
development
organizing
performance appraisal
Question No. 5
Which of the following is an example of operative function of HR managers?
Options
planning
organizing
procurement
controlling
Question No. 6
The scope of human resource management includes
Options
procurement
development
compensation
All of the above
Question No. 7
Human resource management is normally ________ in nature.
Options
proactive
reactive
combative
None of the above
Question No. 8
The human resource management functions aim at
Options
ensuring that the human resources possess adequate capital, tool, equipment and material to perform the job
helping the organization deal with its employees in different stages of employment
improving an organizations creditworthiness among financial institutions
None of the above
Question No. 9
Which of the following aptly describes the role of line managers and staff advisors, namely HR professionals?
Options
Staff advisors focus more on developing HR programmes while line managers are more involved in the implem
Line managers are concerned more about developing HR programmes whereas staff advisors are more involve
Staff advisors are solely responsible for developing, implementing and evaluating the HR programmes while lin
any matters concerning HR.
Line managers alone are responsible for developing, implementing and evaluating the HR programmes while s
any matters concerning HR.
Question No. 10
In strategic human resource management, HR strategies are generally aligned with
Options
business strategy
marketing strategies
finance strategy
economic strategy
Question No. 11
Which of the following is closely associated with strategic human resource management?
Options
efficient utilization of human resources
attracting the best human resources
providing the best possible training
All of the above
Question No. 12
Treating employees as precious human resources is the basis of the _______ approach.
Options
hard HRM
soft HRM
medium HRM
None of the above
Question No. 13
Strategic human resource management aims to achieve competitive advantage in the market through
Options
price
product
people
process
Question No. 14
Wright and Snell made important contribution to the growth of
Options
Strategic fit model
Strategic labour allocation process model
Business-oriented model
None of the above
Question No. 15
Strategic management process usually consists of _______ steps.
Options
Four
Five
Six
Seven
Question No. 16
One of the components of corporate level strategy is
Options
growth strategy
portfolio strategy
parenting strategy
All of the above
Question No. 17
Creating an environment that facilitates a continuous and two-way exchange of information between the superiors
Options
High involvement management model
High commitment management model
High performance management model
None of the above
Question No. 18
Which one of the following is not a part of the external environment of an organization?
Options
social factors
political factors
legal factors
organizational culture
Question No. 19
Identify the odd one out of the following factors
Options
organizational structure
HR systems
business strategy
technology
Question No. 20
The first recorded human resource management initiative was made during
Options
the pre-industrial revolution era
the First World War era
the Second World War era
None of the above
Question No. 21
What is the most important contribution of the Hawthorne studies?
Options
the discovery of the informal relationship and social groups among employees
the significance of lighting and ventilation for performance
the difference in the performance of male and female employees
the relationship between the behaviour and performance
Question No. 22
The term environmental scanning stands for
Options
gathering data about the organization and its surroundings
collecting information about the shareholders
gathering information relating to the employees
none of the above
Question No. 23
McGregors Theory X and Theory Y was introduced during
Options
the First World War`
the Industrial revolution
the Second World War
the human relations movement
Question No. 24
One of the important assumptions of the ----------perspective is that uncertainty in environment is more of an interna
problem
Options
objective environment perspective
perceived environment perspective
enacted environment perspective
none of the above
Question No. 25
When an organization creates its own environment out of its knowledge of the environment, it has created a/an
Options
enacted environment
perceived environment
objective environment
none of the above
Question No. 26
Job analysis is a process of gathering information about the
Options
job holder
job
management
organization
Question No. 27
The final process of a job analysis is the preparation of two statements, namely,
Options
job observation and job description
job specification and job observation
job description and job specification
None of the above
Question No. 28
Which of the following terms is not associated with job analysis?
Options
task
duty
position
competitor
Question No. 29
The process of bringing together different tasks to build a job is called
Options
job evaluation
job design
job classification
job description
Question No. 30
The process of grouping of similar types of works together is known as
Options
job classification
job design
job evaluation
job description
Question No. 31
The system of ranking jobs in a firm on the basis of the relevant characteristics, duties, and responsibilities is known
Options
job evaluation
job design
job specification
job description
Question No. 32
The written statement of the findings of job analysis is called
Options
job design
job classification
job description
job evaluation
Question No. 33
A structured questionnaire method for collecting data about the personal qualities of employees is called
Options
functional job analysis
management position description questionnaire
work profiling system
none of the above
Question No. 34
The model that aims at measuring the degree of each essential ability required for performing the job effectively is
Options
Fleishman Job Analysis System
common metric questionnaire
management position description questionnaire
functional job analysis
Question No. 35
The method that depends mainly on the ability and experience of the supervisors for gathering relevant information
Options
task inventory analysis method
technical conference method
diary maintenance method
critical incident method
Question No. 36
Designing a job according to the workers physical strength and ability is known as
Options
ergonomics
task assortment
job autonomy
none of the above
Question No. 37
Which of the following is not a component of job design?
Options
job enrichment
job rotation
job reengineering
job outsourcing
Question No. 38
Moving employees from one job to another in a predetermined way is called
Options
job rotation
job reengineering
work mapping
job enrichment
Question No. 39
The basic purpose of human resource planning is to
Options
identify the human resource requirements
identify the human resource availability
match the HR requirements with the HR availability
All of the above
Question No. 40
The primary responsibility for human resource planning lies with
Options
HR Manager
general manager
trade union leader
line manager