Exports:

First, we made excellence, quality, technology and reliability a Way of Life. Then, we took it
to other lands and people. They too, were delighted and asked for more Maruti Suzuki cars.

Australia, Indonesia, France, even Italy. The next time you travel overseas, youd be in for a
pleasant surprise - the roaring motors zipping down the streets will be from the latest Maruti
Suzuki cars. Today, Maruti Suzuki exports cars to over 125 countries. Among them are the
highly competitive and mature European auto markets like the Netherlands, Germany,
France, Italy and UK- a testament to our product quality and manufacturing capabilities
maintained across all Maruti Suzuki cars. The industry has acknowledged our efforts in
building and sustaining new international markets with the Business World International
Business Awards 2012, in the Exports (Auto & Engineering) Category. Such consistent
performance and its recognition by the industry, has always kept Maruti Suzuki in news.

Maruti Suzuki & Road Safety:

Leadership has its own responsibilities. We are committed to making Indias roads safer. It's
just something that we feel is important for the nation, that made us Indias favourite car
company

India has among the highest accident rates in the world. While the infrastructural and societal
reasons are abound, the principal cause of concern are the poorly trained drivers and
improper road etiquette. We knew that if we wanted to make a difference, in a meaningful
way, it had to start with educating drivers. And so, we took them back to school.
Under the aegis of the National Road Safety Mission, we started 2 institutes to impart driving
training to new as well as existing drivers in Maruti Suzuki cars.
Maruti Driving Schools (MDS)
Opened in association with our dealer network, MDS is where we provide world-class
driving training to those who want to drive with confidence. Inculcating global best practices,
learning at MDS includes Classroom and Attitudinal Training. Advanced simulators create
on-road driving situations so that the learners get a first-hand feel of the road before they
actually drive. Special initiatives include lady instructors for women learners. Today, there
are over 325 schools setup nationwide, and we have already helped more than 6.5 lakh
drivers get more confident and better.
Institute of Driving Training and Research (IDTR)
IDTR was set up with Government collaboration as a private-public partnership. For the first
time, driving was taught using scientifically-designed test tracks and driving simulators.
 Films were created to make learners aware of the behavioral aspects of driving, imparted
through classes that catered to both light and heavy vehicle drivers. After the success of the
first IDTR, many state governments came forward with a proposal for an IDTR in their state.
Today, IDTR-certified commercial drivers are sought after and easily employable.
Through MDS and IDTR, we have already trained over 17 lakh drivers, of which 1.55 lakh
are from economically weaker sections. And this is just the beginning.

ENVIRONMENTAL POLICY:

We at Maruti Suzuki, want to pass on a clean environment and a bountiful society to our next
generation. We realise that each of our actions can affect the planets future. So, we make
every effort to preserve the environment at our plants by:

Reducing the pressure placed on the environment resulting from our business
activities and products
Maintaining and continuously improving our Environmental Management System and
performance
Promoting environmental communication through Maruti Suzuki cars
And, working collaboratively with customers, suppliers, and the surrounding
community for environmental issues.

We aim to achieve these commitments by:

Company at a glance:

If you have travelled in India, taken a route to anywhere around this great nation, chances are
youve driven with us. For over three decades now, Maruti Suzuki cars have been going
places.

We started out in 1982 in Gurgaon, Haryana. Little did the then quiet suburb of New Delhi
know, that it was going to become the epicenter of the automobile revolution in India. The
year marked the birth of the Maruti Suzuki factory. India turned out 40,000 cars every year.
The new Maruti Suzuki 800 hit the streets to begin a whole new chapter in the Indian
automobile industry.
We set out with an obsession for customer delight, one that was unheard in the corridors of
automobile manufacturers then. It was about a commitment to create value through
innovation, quality, creativity, partnerships, openness and learning. It created a road that was
going to lead the world in to a whole new direction, laid out by Maruti Suzuki.
Today, Maruti Suzuki alone makes 1.5 million family cars every year. Thats one car every 12
seconds. We drove up head and shoulders above every major global auto company. Yet, our
story was not just about making a mark. It was about revolutionary cars that delivered great
performance, efficiency and environment friendliness with low cost of ownership. Thats
what we call true value. We built our story with a belief in small cars for a big future.
Our story encouraged millions of Indians to make driving a way of life. India stepped up with
our vision to take on the fast lane. A comradeship had begun. Something incredible had
begun.
So, what drives us? Millions of Indians whove put their faith in us. A team of over 13200
dedicated and passionate professionals that turned out 15 car models with over 150 variants.
The drive is backed up by a nationwide service network spanning over 1500 cities and towns
and a sales network that spreads across 1471 cities, 2 state of art factories, which together
turn out 15 lakh cars annually. And a commitment to make Indian roads safer through a
network of training infrastructure that imparts driving skills.
Finally, our inspiration comes from one place Indias hopes, dreams and aspirations. The
Maruti Suzuki journey has been nothing less than spectacular. But to be honest, weve only
just begun.

Corporate Governance:

In India, the 'Corporate Governance' standards for listed companies are stipulated by the
Securities and Exchange Board of India (SEBI) through a special provision- Clause 49 of the
Listing Agreement.

As a conscious and vigilant organization, Maruti Suzuki had initiated good 'Corporate
Governance' practices even before Clause 49 became applicable. These practices form an
integral part of the company's governance culture.
Maruti Suzuki strives to foster a corporate culture in which high standards of ethical
behaviour, individual accountability and transparent disclosure are ingrained in all its
business dealings and shared by its Board of Directors, Management and Employees.
The company has established systems & procedures to ensure that its Board of Directors is
well-informed and well-equipped to fulfill its overall responsibilities and to provide the
management strategic direction it needs to create long-term shareholder value.
On its Board, the company has four non-Executive- Independent Directors of high stature
from varied backgrounds, who bring with them rich experience and high ethical standards.
In recent years, the company has evolved a Control Self Assessment mechanism to evaluate
the effectiveness of internal controls over financial reporting.
Key internal controls over financial reporting were identified and put to self assessment by
control owners in the form of Self Assessment Questionnaires through a web based online
tool called "Control Managers" .
With the successful implementation of the online Controls Self Assessment framework, the
company has become one of the few companies in India to have a transparent framework for
evaluating the effectiveness of internal controls over financial reporting. The initiative further
reinforces the commitment of the company to adopt best corporate governance practices.