10/25/12
IT
Por,olio
Management
Week
9
You
have
$100,000
to
invest.
What
would
you
invest
in
and
why?
1
10/25/12
MDCM,
Inc.
Case
What
were
MDCMs
business
objecSves?
1. Consolidate
Where
Possible
2. Increase
Overall
Scale
Eciencies
3. Single
Global
Company
4. Focus
on
Core
Competencies
5. Mend
Customer
RelaSonships
MDCM,
Inc.
Case
What
were
the
proposed
IT
projects?
1. Unify
Methodology
&
7. Manage
Supply
Chain
Technical
Standards
8. Streamline
Design
2. Consolidate
Data
Systems
Centers
9. Improve
CollaboraSon
3. Outsource
Non- Systems
Strategic
IT
10.CRM/Data
Warehouse
4. Standardize
Hardware
11.E-Procurement
5. Implement
ERP
12.Customer
Self-Service
6. Create
Employee
Portal
Portal
2
10/25/12
MDCM,
Inc.
Case
What
model
would
you
use
to
determine
balance?
InformaSonal
Strategic
10
12
TransacSonal
5,
6,
7
,
9,
11
Infrastructure
1,
2,
3
,
4,
8
MDMC
Inc.
Case
How
would
you
rank
the
projects?
BO1
BO2
BO3
BO4
BO5
Business
Ability
to
(2X)
(1.5X)
(1X)
(1X)
(.5X)
Value
Succeed
Unify
Methodology
&
Technical
Standards
Consolidate
Data
Centers
Outsource
Non-Strategic
IT
Standardize
Hardware
Implement ERP
Create Employee Portal
Manage Supply Chain
Streamline Design Systems
Improve Collaboration
Systems
CRM/Data Warehouse
E-Procurement
Customer Self-Service
Portal
3
10/25/12
MDMC
Inc.
Case
How
would
you
rank
the
projects?
BO1
BO2
BO3
BO4
BO5
Business
Ability
to
(2X)
(1.5X)
(1X)
(1X)
(.5X)
Value
Succeed
Unify
Methodology
&
Technical
Standards
10
2
0
10
10
38
90
Consolidate
Data
Centers
10
10
0
10
2
46
50
Outsource
Non-Strategic
IT
2
8
0
10
10
31
70
Standardize
Hardware
10
10
0
10
2
46
40
Implement ERP 6
6
4
8
8
37
30
Create Employee Portal 6
10
0
8
8
39
60
Manage Supply Chain 6
6
2
8
8
35
20
Streamline Design Systems 2
8
4
8
8
32
80
Improve Collaboration
Systems 10
2
6
8
10
42
60
CRM/Data Warehouse 8
2
10
6
6
38
20
E-Procurement 6
10
2
8
8
41
70
Customer Self-Service
Portal 6
8
10
8
8
46
50
MDCM,
Inc.
Case
Balancing
Value
and
Ability
to
Succeed
50
Cust
Self
Service
Hardware
Data
Centers
CollaboraSon
Value
eProcurement
Employee
CRM
Methodology
Intranet
ERP
Supply
Chain
Design
Systems
Outsource
30
0
Ability
to
Succeed
100
4
10/25/12
MDMC
Inc.
Case
How
would
you
schedule
the
projects?
Year
1
Year
2
Year
3
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Unify
Methodology
&
Technical
Standards
Consolidate
Data
Centers
Outsource
Non-Strategic
IT
Standardize
Hardware
Implement ERP
Create Employee Portal
Manage Supply Chain
Streamline Design Systems
Improve Collaboration Systems
CRM/Data Warehouse
E-Procurement
Customer Self-Service Portal
Implement
Implement with caution due to risk
Review for feasibility
Using
COBIT
5
-
APO05,
Manage
Por,olio
how
would
you
rate
MDCMs
eorts?
Why?
1. Establishing
the
target
mix
2. Determining
funding
3. EvaluaSng
&
selecSng
programs
4. Monitoring
investment
performance
5. Maintaining
their
por,olios
6. Managing
the
acheivment
of
benets
5
10/25/12
What
is
an
IT
project
por,olio
and
why
would
you
want
one?
Portfolio Categories
New
Business
Innovation Models or
Competitive
Capability
Discretionary
Incr
Revenue
Growth Incr Cust
Intimacy
Cost-Out
Efficiency Productivity
Engine
Run The
Sustain
Run the Engine Operations
6
10/25/12
Discretionary Budget in Portfolio Perspective
Targets
2%
We
can
change
Innovation $0.5MM 1
Yr
the
por-olio
3
Yr
targets
to
shi1
Discretionary
investment
to
business
Growth
30%
1
Yr
$12MM
opportuni6es.
3
Yr
38% 1
Yr
Efficiency $15MM
3
Yr
1
Yr
30%
3
Yr
Engine
Run The
$12MM
Run the
Run the Engine
Engine
Strategic Themes
Business Need
Business Need
Business Need
Strategy 1
The IT
Business Need
Strategy
filter `
Business
Value Creation
IT
Opera6ng
&
Principles
IT Investment
Portfolio"
Strategy
Enabling
IT
Alignment
Capabili6es,
Talent,
and
Enterprise
IT
Infrastructure
Portfolio
7
10/25/12
Our 2007 Investment Plan: Align Investment to
Strategy
We strive to
minimize
Business
Change
2007
Invest
Value
Risk
this investment
category.
However,
significant
Must
Do
BDC
$7MM
$7MM
Must
Do
architecture
EOL,
Networks
Sustain
renewal is
ahead of us
SAP,
Collaboration,
Ac6ves
LDR
$3MM
$10MM
More
Low
-
Med
Office
Intangible
Phase
2
Talent
$4-5MM
$15MM
Strategic
Med
+
60+ %
of the
APO
Investment
Business
21C
More
Tangible
$6-8MM
$23MM
Med
-
High
Portfolio
Eciency
Logis6cs
Financials
invests in
Business
OR
Value
Sales
+
Market
Content
Mix
of
Tangible
$2-3MM
$26MM
Med
+
Creation
Excellence
PC
+
Intangible
R+D
ELN
$1-2MM
$28MM
Strategic
High
Innova6on
IT Investment Portfolio
Portfolio View
Portfolio View ( Pipeline + Approved Projects ) * Size of circles = Cost
High Shop floor Talent / SAP
Integration HR Upgrade Must-Do Projects
Energy Elec Lab
Dashboard S+M 2 Notebooks
HO E Upgrade
Talent
Value Index
Learning Price
EOL
Program
Nrg
SmartOps
Inv Optim
Middleware
Learn
Price
Execution ELN
Inv
Agro
S
LM
Agrofresh
Rollout SR
DR/ L
D
ECMR
APO
Sales Shop
Reporting I SBS
SMK
FMP
S+M CPA
M SAP APO /
Knowledge S
Logistics ECMR
Sec
Duty Mgmt Manu replace
ERP Lead Formulation
Security S+M Fixit Digital Logistics Managemt Mgmt Powder
Design Rights Dashboard
Mgmt
Low
Service
Low CRM Portal Risk Business High
Agrofresh Support
8
10/25/12
Portfolio Project Ranking
Project
List
Wow!
Pipeline
Projects
IT PORTFOLIO: Learning Objectives
What is Balance ? Achieve
Balance
What is Alignment ? Align
to
Strategy
How to Look at Portfolio ? Perspec6ves
How to Support Governance Decisions
and
Tradeos
Discussions ?
9
10/25/12
Exercise
Read the business context
Read the portfolio pipeline
Pick out the projects from the pipeline that are the best candidates
for investment, given the budget target of $25MM
Then number (rank) your projects 1 through x
(Where1 indicates the top candidate, etc.)
Sample Portfolio in a Value, Risk Quadrant Analysis
10
10/25/12
SAMPLE ANSWERS
TALENT
A INNOVATION
EFFICIENCY
B GROWTH
C EFFICIENCY
Business Case: Learning Objectives
At the end of this Session, you will be able to explain:
Who Does Biz Case ? Roles
When to Do Biz Case ? Context
What is Biz Case ? Elements of Good Case
11
10/25/12
Initiate Process
Input
Collect and Organize Ideas
Who
Understand Goals and Objectives Project
Manager
Leaders
Consider Alternative Solutions
Sponsors
Create Project Business Case Stakeholders
Value
Cost
Risk
Return on Investment ROI, Payback period
Output
Project Proposal Ready for Consideration by Decision Makers
(Governance)
What Makes Up a Good Business Case?
Execu6ve
Summary
Objec6ves
Scope
Deliverables
SUPPORTING
DETAILS
Value
Cost
Risk
Assump6ons
12
10/25/12
Hierarchy of Business Value Measures
Value Delivery
Impact Sought Sample Value Measure Responsibilities
Revenue growth
Business Management
Business financial values
ce
Return on assets
Revenue per employee
viden
Time to bring a new product
to market Business operational values
ail of E
Sales from new products )
ss
Product or service quality ce
uc
S
IT Management
Fewer handoffs of
rs Business process values
Ability to cross-sell ato
e IT Tr
ic
nd
Supplier integration
(I
(Project Layer)
Implementation time of new IT application business value
n of th
application IT investments
Implementation cost of new
application
IT infrastructure business value
Dilutio
(Infrastructure Layer)
Infrastructure IT investments
availability
Cost per transaction
Cost per workstation Time for business impact
Source: The New CIO Leader, Broadbent and Kitzis
Cash Flow Analysis
13