Finance Department Work Plan 2012 - 2013

Date Ver. Dept/Cmte Doc Type Title Status Int. Aud.

2008-10-13 a F&R PPR Finance Workplan 2010-2011 Draft Public

DD: None RD: None

 Contents
Introduction......3
The Finance department.........................3
This document.....3
Priorities 20122013......4
Resources....4
Risk management & business continuity planning ......4
Main operational processes.............5
Year end statutory reporting and annual report process....................5
Monthly reporting process ....... 5
Payroll and pensions administration process.... 5
Supplier payment process.... 6
Forecasting and budgeting process....... 6
Transaction management process..... 6
Supporting activities.. 6
Cash and investments management.. 6
Legacy pension scheme administration....... .7
Procurement guidance.... 7
Committee work... 7
Projects. .7
Finance major projects for 2012-2013.............7
Year Two projects (2013 -2014).......... 8
Year Three projects (2014-2015)........ 9

2
Introduction
The Finance department

The Finance departments main responsibilities are:

To monitor the financial well-being of the HPC and advise the Council and
Committees of the need for adjustments to the business plan and strategy
in a timely manner,
To produce the statutory financial statements and the financial sections of
the HPC Annual Report,
To produce the monthly management accounts,
To provide financial forecasting and analysis to support the Council and
Committees in developing strategy and policy,
To maintain good internal financial control and risk management including
compliance with the HPC Financial Regulations,
To manage the payroll/pensions process and arrange supplier payments,
To collect fee income and ensure the NetRegulate Registration System
records are accurately updated for financial transactions,
To manage the relationship with key external suppliers; the HPCs
bankers, internal auditors, external auditors, financial software providers,
HMRC, building valuers, insurance advisors and pension scheme
providers,
To provide procurement guidance including; tenders, supplier analysis,
supplier credit ratings, supplier spend and supplier record management
(Lotus Notes supplier database).
To deliver Finance projects to enable process improvement and enhance
risk management.

This document
This document aims to set out the work priorities for the financial year April 2012-
March 2013 and provide a basis against which the work of the Finance
department can be planned and measured.

The work plan outlines details of the operational work and planned projects,
given the resources, service standards and process deadlines. The Finance
department aims to be both proactive and reactive in its work. The reactive
element arises as a result of changes in the external environment which impact
the department directly or indirectly in the form of support to other departments.
For example, changes in government legislation and changes to the onboarding
timetable for new professions, the timing of which may be difficult to predict.

3
Priorities 2012-2013
1. Effective day-to-day management of the main operational processes. Key
goals are: policy compliance, service consistency, accuracy and timely
completion of processes.
2. Effective management of the supporting activities. These activities include
utilising external expertise to provide timely advice and diversify risk, for
example ensuring compliance with IFRS and FReM and closing old
pension schemes.
3. The effective delivery of projects. Finance department employees are
involved in managing finance projects, completing project tasks and
providing testing support for some projects run by other departments. All
finance projects involve assistance from other departments and some
projects involve using external support, for example, software
development and legal expertise.

From a stakeholder perspective, key stakeholders for the department include;

Registrants (Fee rises and NetRegulate financial transaction queries), the
Council and its Committees - particularly the Finance & Resources Committee
and Audit Committee, the Executive Management Team, budget holders, HPC
employees and suppliers.

Resources
The 2012-2013 Finance department budget and work plan involve utilising a
team of 11 full time Finance employees, an increase of two over 2011/2012. The
current 9 roles are: Director of Finance, Financial Controller, Assistant
Accountant, Financial Accountant, Finance Officer, Finance Administrator,
Purchase Ledger Officer, Transaction Manager and Transaction Officer. The
budget includes the planned recruitment of a Management Accountant in 2012
and a person to cover for the Transaction Officer and the Purchase Ledger
Officer when the social workers come on stream.

Regarding financial resources, the work plan assumes a Finance department

operating cost budget for 2012-2013 of 719k.
External resources are used to provide person cover (for annual and sick leave)
on key processes. Aspects of some Finance projects and Finance supporting
activities are performed by external suppliers, as outlined above.

Risk Management
The Finance department manages a range of ongoing HPC risks using various
risk mitigations. The risks can be grouped under six broad themes as follows:

1. Financial accuracy - risks associated with financial reporting, ensuring

tax legislation compliance and obtaining an unqualified audit opinion on
the financial statements.
2. Cost control - risks associated with large capital project cost over runs or
an unexpected rise in operating expenses.
3. Asset value protection - risks associated with the value of fixed assets
and bank deposits.

4
 4. Financial liquidity - risks associated with insufficient cash available to
meet commitments.
5. Financial solvency - risks associated with implementing fee rises and
collecting fee income from registrants.
6. Financial service provision - risks associated with the financial failure of
HPC suppliers.

Business Continuity Planning

The disaster recovery site at Uxbridge has been set up to provide alternative
premises if offices are unusable. Other mitigations in place include; daily data
backups, offsite record archiving and the storage of financial stationery and
equipment at the Uxbridge site.

Main Operational Processes

There are six main processes which generate the bulk of the Finance
departments work throughout the year. These are as follows:

1. Year end statutory reporting and annual report process

Production of year end financial statements is performed during the period
April to July inclusive, in accordance with International Financial Reporting
Standards (IFRS) and the Government Financial Reporting Manual (FReM),
published by H.M. Treasury.
The Annual Report is produced jointly by the Communications department,
Secretariat and Finance departments. After the Annual Report has been
audited by HPCs external auditors, the National Audit Office, it is submitted
for approval to the Finance & Resources Committee, Audit Committee and
Council and then tabled in Parliament. Once approved by Parliament, the
Annual Report is published.

2. Monthly reporting process

The year to date management accounts and variance commentary are
produced by the Finance department, reviewed by budget holders and EMT
and, as meetings occur, the Finance & Resources Committee to consider
progress against budget. The management accounts report departmental
and project spending (opex and capex) against budget and include a
balance sheet, cash flow statement and commentary on significant
variances from budget. During the year, re-forecasts are undertaken to
identify any changes to the year end position compared to the original
budget.

3. Payroll and pensions administration process

Employee payroll and pension contribution payments are processed on a
monthly basis by the Finance and HR departments. Finance processing
includes updating the Payroll system for new starters, leavers, overtime and
salary changes, calculating tax & NI deductions, making salary payments
by BACS and issuing payslips. There are 190 budgeted FTE permanent
employees and currently 68 pension scheme members. Council and
Committee members payroll processing is also performed once a month
and is processed separately from the employee payroll.

5
4. Supplier payment process
Pay runs for suppliers, partners and Council and Committee members are
performed every two weeks by the Finance department, with employee
expense claims processed on a weekly basis. One off supplier payments
are made as required.

5. Forecasting and budgeting process

Each year, the Finance department helps the other departments to prepare
their budgets and compiles these to form the overall budget. The budget
includes capital expenditure plans and a cash flow forecast. The final
budget is put before Council in March for approval.

Forecasts are prepared after the 6 and 9 months accounts are completed,
to identify variations from budget and forecast the year end result.

6. Transaction management process

A key aspect of the NetRegulate Register is maintaining the accuracy of the
sales and debtors ledgers within NetRegulate. Each month, the Finance
department extracts and summarises the detail from NetRegulate for
financial reporting purposes.

At renewal, fee charges are automatically put on Registrant records, with

the Registrations and Finance departments jointly collecting the income
(direct debit, cheque and credit card payment). Updating the billing records
in NetRegulate for direct debit receipts is done with reports downloaded
from BACS. The Finance department reconciles the streamline report of
credit card receipts to bank statements and the Sage cashbook on a daily
basis and arranges the daily banking of cheques received.

Rejections arise when HPC receives notice from the registrants bank that
their direct debit mandate arrangement has been rejected. Unpaid
registrations are followed up with reminder to pay letters, using mail merge
and form letters sent out to registrants within ten days of receiving the bank
notification. Three weeks grace is then given to registrants to respond, a
final letter sent out, with a further 2 weeks grace period and the registrant is
then lapsed as a final resort.

Refunds of fee overpayments and collection of debtor balances outstanding

because of failed direct debits is an ongoing task of the Finance
department.

Supporting activities
There are five main supporting activities that contribute to the Finance
departments workload during the year, as follows:

1. Cash management
Funds are held with three high street banks on either instant access to meet
short term working capital needs or on 3 month or 6 month terms to
maximise interest returns.

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 2. Pension scheme administration
HPC has one remaining legacy pension scheme, the Capita Flexiplan
scheme. Active employee contributors elected to migrate from the Capita
Flexiplan scheme in May 2007 to the current Friends Provident scheme.
Currently there are 68 members in the Friends Provident scheme. Steps are
being taken to close down the Flexiplan scheme. The work plan implications
for the Finance department largely involve monitoring progress of the
professional trustee for winding up the Flexiplan. HPC will need to act on
legal advice about closing the Flexiplan scheme, as appropriate. A liability
in the Flexiplan scheme has been identified with contributions required by
HPC in 2012/13 of 55,950. This is pending the judges decision after a
court case heard from 31 January to 5 February 2012.

3. Procurement guidance
Procurement of goods and services from suppliers is carried out by HPC
budget holders and project leads. Procurement includes tendering and
managing the supplier relationship. The Finance department is responsible
for approving or declining new supplier applications to be set up in the Lotus
Notes database and running credit checks on new suppliers.

5. Committee work
In 2012-2013, the Finance department will continue to prepare and present
briefing papers to HPC Committees on financial issues. Most interaction is
with the Finance & Resources Committee and Audit Committee, but
briefing papers are provided to the Remuneration Committee, Education &
Training Committee and Council. Papers include the remuneration increase
paper, the annual budget, reforecasts, the Annual Report & financial
statements, the Five Year Plan, audit findings reports, expense and
allowance fee changes and fee rise papers.

Projects
The Finance department has a key role to play in implementing several HPC
projects during 2012-2013. A Sage enhancement will substantially improve the
monthly reporting process. In addition, Finance people resources may be
involved in aspects of project design and testing for other departments projects.

Finance Projects and System Enhancements in 2012-2013

System Enhancements

Sage Accounting system improvements

Sage Business Intelligence will be installed to allow management

reports to be produced from Sage and to improve reporting.

Bank Statements
Downloading electronic files from Lloyds Bank to import directly into
the cash book in Sage will enable us to reconcile the bank to the cash
book electronically. This will provide a more efficient process and save
staff time.

7
 Lotus Notes purchase ledger
We will investigate the automation of recording new suppliers details
entered in the Lotus Notes suppliers database in the Sage accounting
package.

Electronic Expenses Project investigation work

We will investigate a method for expense claims to be made
electronically. This would enable claimants to file their expenses on-
line and have them approved without the need of paper copies.

SAGE Payroll improvements

Work will be carried out in FY 2012-13 into the possible update of
SAGE payroll system and its integration into new HR systems.

Paperless Direct debits

Investigation work will be carried out in FY 2012-13 into the use of
paperless direct debits by registrants. The intention would be for
registrants to set-up a new direct debit or change an existing direct
debit electronically.

Social Workers on-boarding to the HPC register

Work will continue to take place in the Finance department for the on-
boarding of social workers onto our register.

Name Change Project

Work will continue to be done in the Finance department for the HPC
name change in 2012.

Year Two projects and system enhancements (20132014)

The following are some projects and system enhancements proposed
for year two, subject to budget approval. In addition, members of the
finance team may be involved in aspects of project design and testing
for other departments projects.

NetRegulate billing transactions

Redesign details of how fee charges and payments are applied to
registrant accounts, so that it will be easier for NetRegulate users to
interpret the transaction history.

Fee Rise 2013 Project

Work needed to identify if a fee rise for registrants is needed in 2013.

System enhancements

PRS enhancement
Introduce updated version of PRS across the organisation which is
expected to offer additional functionality over the present version.
These improvements would include attaching a scanned copy of the

8
 suppliers invoice and real time commitment reports to help better
management of budgets.

Email access/Communications Log enhancement

Email directly from NetRegulate and store a communications log. This
will allow information on the status of registrant accounts to be held in
one central place and enable faster emailing directly from
NetRegulate.

NetRegulate multiple batches enhancement

Modify NetRegulate to allow multiple batches to be matched to a
single pay in slip, to streamline cashbook reporting.

Year Three projects (2014-2015)

The following projects are proposed for year three, subject to budget
approval.

Implementation of fully automated linked purchase order to supplier

databases for high volume items e.g. stationery.

Implementation of an automated costing system linked to the Sage

accounting system.

Integration of Sage to non financial records to assist in better resource

planning.

9
 THE HEALTH PROFESSIONS COUNCIL

RISK ASSESSMENT January 2012

Finance

Risk owner (primary

person responsible for
assessing and Impact before Likelihood before Risk Score = RISK score after RISK score after
managing the ongoing mitigations mitigations Impact x Mitigation Mitigation July
Ref Category Ref # Description risk) January 2012 January 2012 Likelihood Mitigation I Mitigation II Mitigation III January 2012 2011

Annual and Five Year Plan

Maintain an appropriate level of cash reserves
forecasting of income (volumes
Insufficient cash to meet to meet ongoing needs and comply with the
15 Finance 15.1
commitments
Finance Director 5 1 5 Reserves policy. Effective management of
Regular cash forecasts and reviews & fees) and costs. Fee rises Low Low
an DoH grant applications as
collections and payments processes.
required.
Links to 15.5, 15.6, 15.17, 16.1,
16.2, 16.3
Budget holder accountability for setting
budgets and managing them. Timely monthly Six and nine month reforecasts with Legal cost insurance for FTP
Unexpected rise in operating
15.2
expenses
EMT 3 1 3 reporting and regular budget holder reviews spending plan revisions as feasible and cases. Capped FTP legal case Low Low
held. Finance & Resources Committee review appropriate. costs.
of the monthly variances year to date.
Link to 13.1
Effective project specification including Creation of a project capex contingency Finance & Resources
creating decision points. Effective project budget. Project exception reports Committee review of the
15.3 Major Project Cost Over-runs Project Lead / EMT 4 2 8 management and timely project progress including revised funding proposal is project spendng variances to
Low Low
reporting (financial and non financial). presented to EMT for approval. date
Links to 8.1-8.4
Links to 15.17
Extensive use of preferred
Effective payment process management with
Effective cash-flow forecasting. Registrant suppliers with bank account
15.5 Inability to pay creditors Finance Director 5 2 10 regular review of aged creditors listing and
creditors policy compliance. details and payment terms
Low Low
supplier statements
loaded into Sage.
Links to 15.1

Prompt actioning of rejected

Collection via Direct Debit instruction for
15.6 Inability to collect from debtors Finance Director 5 2 10 approximately 80% of renewal fees value
Registrant debtors policy compliance DD's. Periodic reviews and Low Low
actioning of Misc Debtors.

Links to 15.1
Tight procedures to retrieve sensitive
Daily credit card payment reconciliation's in
Registrant Credit Card record paper records from archive, rationalise Compliance with credit card
15.7
fraud/theft
Finance Director 3 1 3 Finance dept - Streamline to Netregulate and
records kept and retain sensitive current record storage standards.
Low Low
bank statements.
year records with security tagging.
Links to 5.3
Receipt of fee income as per Netregulate processes & controls in place Monthly revenue reconciliation's between
15.8
collection schedule
Finance Director 3 3 9 (charging & receipts) including person cover Netregulate and SAGE systems
- Low Low

Use of spending prioritisation

criteria during the budget
Mismatch between Council goals Close and regular communication between the Adequate quantification of the budgetary
15.9
& approved financial budgets
Chief Executive 4 2 8 Executive, Council and its Committees. implications of proposed new initiatives
process with capex Low Low
contingency amount held in
reserve
Links to 1.1
Maintenance of the aproved purchase
Requirement for the relevant signed PO's and
order and invoice signatory list. PRS Professional Indemnity &
Unauthorised payments to invoices to support payments to preferred and
15.10
organisations
Finance Director 3 2 6 one off suppliers. Regular audits. Segregation
PO's have system pre-set approval fidelity (fraud) insurance for Low Low
routes. Regular audits. Whistleblowing first 100k of loss
of duties.
policy.
Links to 5.3
Effective expense claim and payroll Professional Indemnity &
Unauthorised payments to
15.11
personnel
Finance Director 3 3 9 authorisation processes. Segregation of Regular audits. Whistleblowing policy. fidelity (fraud) insurance for Low Low
duties. first 100k of loss
Links to 5.3
Fixed Asset register itemising assets. Job Professional Indemnity &
Unauthorised removal of assets IT asset labeling & asset logging (issuance to exit procedures (to recover HPC laptops, fidelity (fraud) insurance for
15.12
(custody issue)
Facilities Manager 3 2 6 employees) blackberries, mobile phones etc). Regular first 100k of loss. Computer
Low Low
audits. Whistleblowing policy. asset insurance.

20120120sADTSTRATRiskRegisterJan2012-FINAL Page 19 Finance

 THE HEALTH PROFESSIONS COUNCIL

RISK ASSESSMENT January 2012

Finance

Risk owner (primary

person responsible for
assessing and Impact before Likelihood before Risk Score = RISK score after RISK score after
managing the ongoing mitigations mitigations Impact x Mitigation Mitigation July
Ref Category Ref # Description risk) January 2012 January 2012 Likelihood Mitigation I Mitigation II Mitigation III January 2012 2011
Minimial use of manual chqs. Segregation of Photocopies of one off supplier cheques Professional Indemnity &
15.13 Mis-signing of cheques (forgery) Finance Director 4 3 12 duties (preparation and signing). Two held on file. Monthly bank reconciliations. fidelity (fraud) insurance for Low Low
signatories required on all cheques. Whistleblowing policy. first 100k of loss
Links to 5.3
Periodic reviews of HM Treasury and NAO Auditor feedback early in
Non compliance with FReM
15.14
reporting
Finance Director 3 1 3 information updates. Technical updates from Employee training Annual Report preparation Low Low
CA firms. Clarifications sought, as required. process.
Links to 1.2

Reliable financial systems.

Timely accrual postings supported by source Income, Expense & Balance
Qualified opinion received by the FReM compliance & timely expert
documentation. Internal control compliance Sheet Reconciliation's.
15.15 Auditors on the Statutory Finance Director 5 1 5 (regularity of spending). Audit findings
valuations eg investment funds, land and
Matching Sage TB to Mgt Accs
Low Low
Financial Statements buildings
compliance. & Mgt Accs to Statutory
Financial Statements

Upfront agreement on the Year End and

Late submission of the Annual
15.16
Report, beyond sector standards
Secretary to Council 3 1 3 Annual Report reporting process dates. Effective process management - Low Low
Committee approval of the Audit Plan(s).
Links to 15.1

Tax Provisions maintained for

legacy PAYE/NI payable
Signed disclosure forms indicating tax relating to Council and
Effective payroll process management. Payroll
category status for all Council and Committee members. PAYE
system tax deductions set up using valid tax
15.18 PAYE/NI compliance Finance Director 3 2 6 codes. Tax provisions made and tax returns
Committee members. Professional tax Settlement Agreement also Low Low
advice sought, including status of CCM's being sought from HMRC
filed on a timely basis.
and partners relating to Category One
Council and Committee
members.

Preparation and filing of the Corporation Tax Professional tax advice sought e.g.
Corporate tax compliance (tax return (CT600 form) following determination of Corporate Tax Return preparation
15.19
due on investment income only)
Finance Director 3 1 3 Corporate tax liability during Annual Report (including capital allowance claims) and
Low Low
process. filing.

Funds diversification - money market funds Professional Indemnity &

FSA insurance for proven financial loss of
Money market provider spread across three mainstream UK money fidelity (fraud) insurance for
15.20
insolvency or fraud
Finance Director 5 2 10 market institutions, independently owned with
up to 50k of funds held per UK financial
first 100k of loss by supplier
Low Low
institution.
at least an 'AA minus' credit rating acting on HPC's behalf.

Financial distress of trade Financial monitoring of key suppliers via Dun &
15.21
suppliers causes loss of service
Finance Director 4 4 16 Bradstreet
Escrow agreements Alternative suppliers Medium Medium

Agreed monthly payroll process timetable (with

slack built in). Person cover for the payroll
Restoration of overnight backup files for Hard copy records held
administrator (system access and documented
15.22 Payroll process delay or failure Finance Director 5 2 10 procedures). If process delayed, payment may
Sage Payroll system (software application securely. Restricted system Low Low
and transactions) access.
be made by CHAPS (same day payment),
cash or cheque.

CHRE full cost recovery model Communicate with CHRE to understand

Chief Executive & Budget for projected amount at
15.23 places excessive pressure on
Finance Director
0 potential models for cost recovery and feed
appropriate time.
New New
HPC April 2013 onwards back on impact on HPC

Model not yet finalised by DH or CHRE

20120120sADTSTRATRiskRegisterJan2012-FINAL Page 20 Finance

 THE HEALTH PROFESSIONS COUNCIL

RISK ASSESSMENT January 2012

Pensions

Risk owner (primary

person responsible for
assessing and Impact before Likelihood before Risk Score = RISK score after RISK score after
managing the ongoing mitigations mitigations Impact x Mitigation Mitigation July
Ref Category Ref # Description risk) January 2012 January 2012 Likelihood Mitigation I Mitigation II Mitigation III January 2012 2011

If an employer shortfall crystalises, finance the

HPC liability from money market deposits. Work with the trustees to update the
Monitor the winding up
Scheme assets are under Scotish Life actuarial valuation of the fund to identify
CPSM scheme funding liability schedule with the scheme
professional funds management involving whether pension assets will cover pension
16 Pensions 16.1 resulting from scheme valuation Finance Director 2 3 6 diversification until conversion into beneficiary liabilities. Make financial provisions where
trustees and administrators. Low Low
deficit Seek secialist pensions legal
annuities. Scheme benefits are secured by a shortfall is indicated generating an
advice as required
insurance policies issued by the Scottish Life employer liability.
Assurance.

Links to 15.1, 15.5

Notional membership by six scheme members

Non compliance with pensions Liaision with with scheme trustees and Seek specialist pensions legal
16.2
legislation
Finance Director 4 2 8 to avoid triggering s75 liability before scheme
administrators. advice as required.
Low Low
closure (Capita flexiplan only)

Links to 15.1, 15.5

Work with the trustees to update the Monitor actions of the

If an employer shortfall crystalises, finance the actuarial valuation of the fund to identify Employers' Consultative Group
Capita Flexiplan funding liability HPC liability from money market deposits. whether pension assets will cover pension in working with the scheme
16.3 resulting from scheme valuation Finance Director 4 4 16 Scheme assets are under professional funds liabilities. Make a financial provision where trustees and administrators to Low Low
deficiency management involving diversification until a shortfall is indicated and the HPC's wind up the Flexiplan scheme.
conversion into beneficiary annuities. portion of the shortfall is subsequently Seek specialist pensions legal
identified. advice as required.

20120120sADTSTRATRiskRegisterJan2012-FINAL Page 22 Pensions