JACOB CACERES-REYES
(910)-528-1664                                                                              jc.king95@gmail.com
                                                    EDUCATION:
Bachelor of Arts, Theatre, Cum Laude, May 2017
Minor in Entrepreneurship and Innovations
University of North Carolina Wilmington
Exchange Program, January-June 2016
Roehampton University, London, United Kingdom
                                                    EXPERIENCE:
Patron Services Staff, Interlochen Center for the Arts, Michigan                                 June- August 2017
    Provided excellent customer service to patrons, faculty, staff, and students
    House manage student and guest artist performances
    Staff on-site box offices at venues on campus
    Coordinated the transportation of patrons from parking lots to venues.
    Sold merchandise of artists such as Diana Ross and Michael McDonald
Marketing Associate/House Manager, UNCW Theatre, UNCW                                       October 2016-May 2017
    Assisted with the social media marketing campaign for the 2016/2017 theatre season.
    Introduced some marking tools to the department such as Facebook Ads, Snapchat Geofilters, and Instagram ads.
    House-managed every theatrical performance for the Department of Theatre.
    Assisted patrons with their needs from the moment they arrived at the theatre until the moment they left
Marketing Intern, GastroGirl, Wilmington, NC                                                  March 2017- May 2017
    Created social media content for Facebook and Instagram
    Scheduled weekly social media campaign for Facebook.
    Looked for ways to improve the number of followers on its social media platforms.
Assistant to the Manager, Swain Center, University of North Carolina Wilmington August 2016- December 2016
    Designed promotional material for the courses provided by the organization.
    Created and performed promotional speeches for the courses provided by the organization in classrooms at the
       University.
Marketing Director, UNCW High Seas, University of North Carolina Wilmington                    August 2015- Present
    Lead the promotional campaign for auditions at the beginning of the fall and spring semester around the college
       campus and in social media.
    Assisted with the design of marketing flyers for the group.
    Coordinated the distribution of marketing materials around campus through the appropriate channels.
Receptionist, Office of Scholarships and Financial Aid, UNCW                               January 2015- May 2015
    Answered high pressure phone calls related to financial aid
    Assisted parents and students seeking help for financial aid
    Mantained excellent customer service with all of our clients
Assistant in Office, Centro Hispano, UNCW                                                    August 2013- July 2016
    Collaborate and volunteer in the creation of the organizations events
    Analyze data and turn into graphs for the purpose of showing in events
    Facilitate resources and aid to students who visit Centro Hispano seeking for advice on school work, employment
       and involvement.
    Utilized my fluent Spanish speaking and writing skills when giving campus tours, essay overviews, etc.
Skills: Spanish (native speaker and writer), Proficient in Microsoft Excel, Word, Power Point, drivers license, strong
written and verbal communication, Proficient using Canva.com, Proficient using Salesforce, Expert in Social media such
as Facebook, Snapchat, and Instagram.