TABLE OF CONTENT – BY COURSE CATEGORIES

QUALITY MANAGEMENT • Measurement System • Standards Operations

(QM) Analysis (MSA) • Human Automation
Page 3-16 • Quality Function • Value Stream Mapping
Total Quality Management Deployment (QFD). • Lean Metrics
• TQM Training Program • Seven Tools for Data Display • One-Piece Flow Operations
and Analysis. • JIT Production
• 全面质量管理培训教
• Seven Tools of Management
• Modern Quality Philosophies • Preventive And Autonomous
and Planning. Maintenance
• Core Concepts Of Total
• Roadmap of DMAIC Process.
Quality • Total Elimination of
• Defining a Process for Equipment Losses
• Quality Leadership
Improvement. • Kaizen Development And
• Quality Communication And
• Measuring a Process for Implementation
Employee Involvement
Improvement. • Managing Kaizen Team
• Quality Recognition And
• Analyzing a Process for Activities
Reward
Improvement.
• Quality Team Basic COMPLIANCE
• Improving a Process for
• Strategic Quality Planning MANAGEMENT (CM)
Quality
• Quality Improvement Page 43-54
• Controlling a Process for
Principles • ISO 9001 Introduction And
Quality Sustainability.
• Essence Of Quality Circle Interpretation
• Design For Six Sigma
• Supplier Quality • Eight Principles In Quality
(DFSS)
Management Management
• Six Sigma Infrastructure
• Managing Costs Of Quality • Management Responsibility
And Team Leadership
• Total Quality Planning In ISO 9001
• Voice of Customer(VOC)
Roadmap • Resource Management In
• Six Sigma Project
• Establishing Quality ISO 9001
Management
Organization • Product Realization In
• Six Sigma Change
• Quality Training Management ISO 9001
Service Quality • Six Sigma Deployment: • Measurement Analysis For
Management Preparation And Planning Improvement In ISO 9001
• Leadership For Performance • Six Sigma Deployment: • Developing QMS Framework
Excellence Start-Up And Launch And Quality Plan
• Market Focus And Customer • Six Sigma Deployment: • Implementing and
Satisfaction Review, Maintenance And Certifying QMS
• Strategic Planning For Extension • Internal Quality Auditing
Competitive Edge LEAN ENTERPRISE (LE) • Managing Change and
• Measurement, Analysis, And Page 29-42 Improving QMS
Knowledge Management • Environment Management
• Workforce Focus And HR System ISO 14001
• Introduction of Lean
Development • Occupational Health &
Enterprise
• Process Management For Safety OHSAS 18001
• Total Elimination of Wastes
Organizational Success • Advance Quality System
in Lean Enterprise
• Business Results TS16949
• 5S In Workplace
Management • Integrated Management
• Seven Approaches to Lean
SIX SIGMA (SS) System (IMS)
Enterprise
Page 17-28 • ISO9001：2008 標準的理解
• Multi-Process Operations
• ISO9001：2008 版最新標準詳
• Manpower Costs Reduction
Enterprise View And 細解析
• Kanban System
•
Foundation of Six Sigma • SA8000 標準的認識
• Visual Control
• Design of Experience (DOE) • SA8000 標準的解讀
• Leveling Operations
• Failure Modes and Effects • 產品品質先期策劃(APQP)
• Quick Changeover
Analysis (FMEA). • 潛在失效模式和後果分析
• Poka-Yoke System
• Mistake Proofing (FMEA)
• Total Productive
• Statistical Process Control • 測量系統分析(MSA)
Maintenance
(SPC)
Page 1
 TABLE OF CONTENT – BY COURSE CATEGORIES

• 生產件批准程式(PPAP) • Learning The Telephone •Managing Budgets in Your

• 資料化流程控制(SPC) Skills Operations
• 8D Problem Analysis • Developing Successful OCCUPATIONAL HEALTH
Leadership AND SAFETY (HS)
PRODUCTION &
• Making Decision Effectively Page 82-98
MANUFACTURING (PM)
• Guiding Your Training • 安全管理制度的建立
Page 55-59
Activities • 工作場地的風險評估
• Developing Master Schedule
• Enhancing Your Influencing
• Determining Material • 意外事故調查及分析
Skills
Requirements in Production • 工作場所的風險評估
• Managing Employees
• Planning Capacity in
Performance Effectively • 职安健管理制度的元素
Production
• Capturing The Assertiveness • 安全組織架構及委員會
• Controlling Shop Floor
Skills
Activities • 安全沟通、推广及培训
• Performing Business
• Managing Work Centre • 安全工作制度
Planning
• Introducing Inventory • 职安健的內部審核
• Learning The Staffing And
Management Interviewing Skills • 职业健康安全标准简介
• Understanding Basic
• Improving Your Customer
Inventory Management: • 职安健法规简介及要求
Services
Models And Systems • Basic Process of Safety
• Becoming An Effective
• Establishing Planning And Management
Communicator
Scheduling Hierarchy • Risk Assessment of Safety
• Exploring Your Creativity
• Controlling Production Management
• Understanding The
Activities • Accident Investigation And
Marketing Techniques
• Familiarizing with Toyota Prevention
• Achieving Sales Excellence
Production System (TPS) • Emergency Planning And
• Planning For Corporate Preparedness
MANAGEMENT
Training
DEVELOPMENTE (MD) • Occupational Health And
• Becoming A Successful Safety Program
Page 60-81
Sales Person Development
• Appraising Staffs
• Conducting Meeting • Safety Organizational And
Performance Effectively
Successfully Safety Committee
• Understanding The Essence
• Managing Negotiation • Safety Training And
of Coaching
Effectively Communication
• Handling Complaints And
• Understanding Stress • Safety Behaviour And
Conflict
Management Motivation
• Managing Staffs Discipline
• Becoming A Key Account • Safety Management System:
And Morale
Manager Establishment And
• Achieving Employees
• Delivering Your Presentation Implementation
Empowerment
Successfully • Introducing Occupational
• Improving Your Facilitation
• Selling Your Services Health
Skills
Successfully • First Aid And PPE
• Becoming a Successful
• Managing Difficult People in Applications
Mentor
Workplace • Occupational Disease And
• Enabling Motivation At
• Leading People Effectively Toxicology
Workplace
• Managing People in Your • Understanding Physical
• Understanding Teamwork
Organization Hazards In Workplace
• Ensuring Train-The-Trainer
• Developing Strategic • Managing Safety Hazards In
• Building An Effective Team
Thinking in Your Jobs Workplace
• Managing Change
• Satisfying Your Customer • Ergonomic Applications In
Successfully
Needs Successfully Safety Management
• Challenging Your
• Introducing the Basic Skills • Safety Inspection and
Communication Skills of NLP Sampling
• Planning The Training
• Developing Your Writing • Safety Auditing and
Process Skills Performance Measurement

Page 2
 LEAN ENTERPRISE TRAINING SERIES

LE-01 Introduction of Lean Who Should Attend Multimedia Training DVD

Enterprise Managers at all levels of the organization,
quality and production professionals,
Description kaizen or continuous improvement team
A lean enterprise fosters a company leaders and members.
culture in which all employees
continually improve their skill levels and Learning Benefits
production processes. A lean system After completing of this Lean Enterprise
emphasizes the prevention of waste: any Training, your organization can achieve the
extra time, labor, or material spent following benefits: ISBN：978-988-17903-1-6
producing a product or service that „ Reduce inventory (60%), lead-time Total slide：59
doesn't add value to it. A lean system's (40%), setup (60%), space (30%) or Estimate time：60 min
unique tools, techniques, and methods can more. Language： English
help your organization reduce costs, „ Drive down defects (50%) or more. Price： USD 50.00
achieve just-in-time delivery, and shorten „ Increase productivity (25-50%).
lead times. Because lean systems are
customer focused and driven, a lean Agenda
enterprise's products and services are I. Aims Of The Lean Enterprise
created and delivered in the right II. Overview Of Lean Enterprise
amounts, to the right location, at the right Techniques
time, and in the right condition. III. Lean Enterprise Improvement
Techniques

LE-02 Total Elimination of Wastes in Who Should Attend IV. How to Discover Waste
Lean Enterprise Managers at all levels of the organization, V. How to Remove Waste
quality and production professionals, VI. Secrets for Not Creating Waste
Description kaizen or continuous improvement team
Lean means ideas and techniques for the leaders and members. Multimedia Training DVD
elimination of all waste in an enterprise.
There is all kind of waste in an enterprise. Learning Benefits
In general, we can define waste as After completing of this Lean Enterprise
“everything that does not add value to Training, your organization can achieve the
products or services.” Lean enterprise is following benefits:
an approach that can dramatically boost „ Reduce inventory (60%), lead-time
your company's competitiveness by (40%), setup (60%), space (30%) or
eliminating waste from all administration more.
and production processes. This training is „ Drive down defects (50%) or more. ISBN：Pending
intended to share basic knowledge that „ Increase productivity (25-50%). Total slide：59
will help you participate effectively in Estimate time：60 min
this lean transformation. Agenda Language： English
I. Why waste elimination is so important Price： USD 50.00
in lean enterprise
II. Various Types of Wastes
III. Sources of Waste: 5M and QS wastes

Page 3
 LEAN ENTERPRISE TRAINING SERIES

LE-03 5S in Workplace Who Should Attend IV. Benefits Of The 5S’s

Part 1 Introducing Workplace 5Ss Managers at all levels of the organization, V. Two Sides Of Workplace 5s’S
quality and production professionals, VI. Ten Commandments For
Description kaizen or continuous improvement team Improvement & Conclusion
The concept of workplace 5S’s initiative leaders and members.
is originated from Japan and it is now Multimedia Training DVD
wide spread all over the world. In US’s Learning Benefits
navy, they call it the ‘Traditions’ while in After completing of this Lean Enterprise
Japan they call it the ‘Habits’. Training, your organization can achieve the
There is an incorrect concept that following benefits:
workplace 5S’s initiative is built on the „ Reduce inventory (60%), lead-time
Japanese culture and companies from (40%), setup (60%), space (30%) or
other countries can hardly adopt it. In more.
western countries like US, they used it to „ Drive down defects (50%) or more.
setup their housekeeping policies and „ Increase productivity (25-50%). ISBN：978-988-17903-2-3
enforce the people to follow through by Total slide：55
the use of regulatory instructions. Agenda Estimate time：53 min
I. Introduction Language： English
II. Overview Of Workplace 5S Price： USD 50.00
III. Application Of The 5S’s

LE-03 5S in Workplace Learning Benefits Multimedia Training DVD

Part 2 Clearing Up (Seiri) After completing of this Lean Enterprise
Training, your organization can achieve the
Description following benefits:
Almost all factories contain more stuff „ Reduce inventory (60%), lead-time
than they need for current production (40%), setup (60%), space (30%) or
purposes. There are many materials, parts, more.
and even numerous machines, jigs, and „ Drive down defects (50%) or more.
other equipment that are not currently „ Increase productivity (25-50%).
needed... In fact, this superfluous stuff ISBN：978-988-17903-2-3
tends to obstruct production activities, Agenda Total slide：51
lower efficiency, and create waste. We I. What Is Clearning Up? Estimate time：50 min
only need to keep the necessary things on II. Technique Of Clearing Up - Red Language： English
the floor. Tagging Price： USD 50.00
III. Procedure Of Applying The Red
Who Should Attend Tagging Technique
Managers at all levels of the organization, IV. Red Tag Specific Implementation
quality and production professionals, Methods
kaizen or continuous improvement team
leaders and members.

Page 4
 LEAN ENTERPRISE TRAINING SERIES

LE-03 5S in Workplace Learning Benefits Multimedia Training DVD

Part 3 Setting Up (Seiton) After completing of this Lean Enterprise
Training, your organization can achieve the
Description following benefits:
‘Setting Up‘ means proper arrangement „ Reduce inventory (60%), lead-time
has been implemented thoroughly. There (40%), setup (60%), space (30%) or
should be nothing left in the factory that more.
is not needed for current production. „ Drive down defects (50%) or more.
By asking the questions "Where?" „ Increase productivity (25-50%).
"What?" and "How many?" that will lead ISBN：978-988-17903-2-3
us toward an orderly arrangement of these Agenda Total slide：49
necessary items. To make the “setting up” I. What Is Setting Up? Estimate time：45 min
planning more visible, we should use the II. Setting Up Technique: Signboarding Language： English
signboard strategy. III. Extension Of Setting Up: Priority Price： USD 50.00
Rules
Who Should Attend IV. Signboard Specific Implementation
Managers at all levels of the organization, Methods
quality and production professionals,
kaizen or continuous improvement team
leaders and members.

LE-03 5S in Workplace Learning Benefits Multimedia Training DVD

Part 4 Cleaning Up (Seiso) After completing of this Lean Enterprise
Training, your organization can achieve the
Description following benefits:
Cleaning as a form of inspection to „ Reduce inventory (60%), lead-time
discover any potential defects or hidden (40%), setup (60%), space (30%) or
defects through inspection. Cleaning can more.
not be done properly unless the „ Drive down defects (50%) or more.
person has a good grasp of equipment’s „ Increase productivity (25-50%).
technical details. Cleanliness means ISBN：978-988-17903-2-3
keeping the machinery and its Agenda Total slide：58
environments free of debris, I. What Is Cleaning Up? Estimate time：55 min
oil, and dirt; cleaning up is what we get II. Guidelines Of Workplace And Language： English
when we perform cleanliness
Equipment Cleaning Price： USD 50.00
consistently over a period of time.
III. Cleaning Up Technique: Tag For
Problems
Who Should Attend
IV. Procedure Of Cleaning Is Inspection
Managers at all levels of the organization,
quality and production professionals,
kaizen or continuous improvement team
leaders and members.

Page 5
 LEAN ENTERPRISE TRAINING SERIES

LE-03 5S in Workplace Learning Benefits Multimedia Training DVD

Part 5 Standardizing (Seiketsu) After completing of this Lean Enterprise
Training, your organization can achieve the
Description following benefits:
"Standardizing" is a condition that can „ Reduce inventory (60%), lead-time
only be established by maintaining the (40%), setup (60%), space (30%) or
first three S's (clearing up, setting up, more.
cleaning up) on a daily basis. It is an „ Drive down defects (50%) or more.
attempt to achieve a state of stability. „ Increase productivity (25-50%).
ISBN：978-988-17903-2-3
Who Should Attend Agenda Total slide：25
Managers at all levels of the organization, I. What Is Standardizing Estimate time：30 min
quality and production professionals, II. Application Of Standardization Language： English
kaizen or continuous improvement team III. Technique Of Standardizing: Visual Price： USD 50.00
leaders and members. Control

LE-03 5S in Workplace Learning Benefits Multimedia Training DVD

Part 6 Disciplining (Shitsuke) After completing of this Lean Enterprise
Training, your organization can achieve the
Description following benefits:
Disciplining means instilling the ability of „ Reduce inventory (60%), lead-time
doing things the way they are supposed to (40%), setup (60%), space (30%) or
be done. Disciplining is a process of more.
repetition and practice. It emphasis on „ Drive down defects (50%) or more.
creating a workplace with good habits. „ Increase productivity (25-50%).
Self-disciplining is important because it ISBN：978-988-17903-2-3
reaches beyond disciplining. It guarantees Agenda Total slide：35
the continuity of a daily routine. I. What Is Disciplining (Shitsuke)? Estimate time：35 min
II. Procedure Of Applying The Language： English
Who Should Attend Disciplining Price： USD 50.00
Managers at all levels of the organization, III. 5Ss Disciplining Strategy
quality and production professionals,
kaizen or continuous improvement team
leaders and members.

Page 6
 LEAN ENTERPRISE TRAINING SERIES

LE-03 5S in Workplace Who Should Attend Multimedia Training DVD

Part 7 5S’s Implementation Managers at all levels of the organization,
quality and production professionals,
Description kaizen or continuous improvement team
Keep in mind that your true goal is a leaders and members.
well-ordered, smoothly flowing
production line. Never let the 5S process Learning Benefits
itself become the goal, or you'll end up After completing of this Lean Enterprise
with the Jive 5s. This is the first and most Training, your organization can achieve the
important rule. To this end, setting up following benefits: ISBN：978-988-17903-2-3
U-shaped lines is absolutely necessary. „ Reduce inventory (60%), lead-time Total slide：119
You must think about the end result you (40%), setup (60%), space (30%) or Estimate time：115 min
want with your lines and inventory. more. Language： English
Otherwise, you'll end up with only „ Drive down defects (50%) or more. Price： USD 50.00
superficial improvements that add no „ Increase productivity (25-50%).
value to your product.
Agenda
I. 5Ss Implementation Principles
II. Company-Wide 5s Implementation
III. Area-Based Implementation Of 5s
IV. Keys To 5S’s Success

LE-04 Seven Approaches to Lean Learning Benefits Multimedia Training DVD

Enterprise After completing of this Lean Enterprise
Training, your organization can achieve the
Description following benefits:
Lean initiative has tended to stir up the „ Reduce inventory (60%), lead-time
old resistance to change that has arisen in (40%), setup (60%), space (30%) or
the past. Approaches to lean require that more.
all fixed ideas be cast aside so a new „ Drive down defects (50%) or more.
consciousness suitable for the challenge „ Increase productivity (25-50%).
environment may be cultivated. This ISBN：Pending
training will introduce the concepts of the Agenda Total slide：119
most common seven approaches in lean I. Relations among Quality, Cost, Estimate time：115 min
initiative and the specific methods in Efficiency, Customer and Profit Language： English
applying the improvement in each II. Ten Arguments against the Lean Price： USD 50.00
approaches. initiatives
III. Seven Approaches to lean enterprise:
IV. Process, Efficiency, Waste, Inventory,
Lead-Time, Equipment Inspection and
Improvements Promotion.

Page 7
 LEAN ENTERPRISE TRAINING SERIES

LE-05 Multi-Process Operations Who Should Attend III. Seven Precautions For Developing
Managers at all levels of the organization, Multi-Process Operations
Description quality and production professionals, IV. Five-Step Procedure For Training
Multi-process operations are the key that kaizen or continuous improvement team Multi-Process Workers
opens the door to one-piece flow leaders and members. V. Multiple Skills Training
production. Without multi-process
operations, there can be no JIT production Learning Benefits Multimedia Training DVD
system. The concept behind multi-unit After completing of our Lean Enterprise

operations (that is, operations at Training Series， your organization can

multi-unit process stations) is to have one achieve the follows:

worker handle several processing „ Reduce inventory by 60% or more.

„ Reduce lead-time from 30% to 80%.
machines that perform the same type of
„ Drive down defects by 50% or more.
process. No matter how many machines
„ Increase productivity 25-50%.
multi-unit operators handle, they only
„ Reduce setup by 60 or more.
need one skill to operate them Since
„ Reduce space by 30 or more.
multi-unit operations all take place at the ISBN：978-988-17924-8-8
same processing stage in the overall Total slide：62
Agenda
production line, we refer to multi-unit Estimate time：60 min
I. Key Elements Of Flow Production
operations as "horizontal operations." Language： English
II. Eight Key Points About Multi-Process
Price： USD 50.00
Operations

LE-06 Manpower Costs Reduction Learning Benefits Multimedia Training DVD

After completing of our Lean Enterprise
Description Training Series， your organization can
Labor cost reduction means removing achieve the follows:
waste, and then using the minimum „ Reduce inventory by 60% or more.
required workforce. We can also define „ Reduce lead-time from 30% to 80%.
labor cost reduction as meeting the needs „ Drive down defects by 50% or more.
(changes) of the next process (ultimately, „ Increase productivity 25-50%.
the market) while incurring as few „ Reduce setup by 60 or more.
personnel costs as possible. The „ Reduce space by 30 or more. ISBN：978-988-17924-1-9
realization of this kind of labor cost Total slide：65
reduction is not without its technical Agenda Estimate time：63 min
obstacles, and the chief obstacle is a I. The Approach To Labour Cost Language： English
psychological one: giving up the fixed Reduction Price： USD 50.00
idea of large lot production. II. Labor Cost Reduction Preparation
III. Points For Achieving Labor Cost
Who Should Attend Reduction
Managers at all levels of the organization, IV. Visible Labor Cost Reduction
quality and production professionals,
kaizen or continuous improvement team
leaders and members.

Page 8
 LEAN ENTERPRISE TRAINING SERIES

LE-07 Kanban System Learning Benefits IX. Kanban System Operations

After completing of our Lean Enterprise X. Control Of The Kanban
Description Training Series， your organization can XI. Fine-Tuning Production By
The kanban system is a method of using achieve the follows: Reducing Kanbans
cards as visual signals for triggering or „ Reduce inventory by 60% or more. XII. Kanban As A Visual Control
controlling the flow of materials or parts „ Reduce lead-time from 30% to 80%. XIII. Kanban And Suppliers
during the production process. It „ Drive down defects by 50% or more.
synchronizes the work processes within „ Increase productivity 25-50%. Multimedia Training DVD
your own organization as well as those „ Reduce setup by 60 or more.
that involve your outside suppliers. A „ Reduce space by 30 or more.
kanban moves with the same materials all
the way down the production line. When Agenda
a process needs more parts or materials, it I. Reordering Point Method And The
sends the corresponding kanban to the Kanban System
supplier. The card acts as the work order. II. Push And Pull Systems
III. Functions Of Kanban
Who Should Attend IV. Rules Of Using Kanban ISBN：978-988-17903-3-0
Managers at all levels of the organization, V. Types Of Kanban Total slide：81
quality and production professionals, VI. How Do You Attach Kanban Cards? Estimate time：80 min
kaizen or continuous improvement team VII. Calculate The Number Of Kanban Language： English
leaders and members. VIII. Takt Time Calculation Price： USD 50.00

LE-08 Visual Control kaizen or continuous improvement team Multimedia Training DVD
leaders and members.
Description
Visual management or control creates an Learning Benefits
organized, efficient, cleaner workplace After completing of our Lean Enterprise
that has clear work processes and Training Series， your organization can
standards help your company lower its achieve the follows:
costs. Also, employees' job satisfaction „ Reduce inventory by 60% or more.
improves when their work environment „ Reduce lead-time from 30% to 80%.
makes it easier for them to get the job „ Drive down defects by 50% or more. ISBN：978-988-17924-2-6
done right. Visual management is a set of „ Increase productivity 25-50%. Total slide：55
techniques that 1) expose waste so you „ Reduce setup by 60 or more. Estimate time：55 min
can eliminate it and prevent it from
„ Reduce space by 30 or more. Language： English
recurring in the future, 2) make your
Price： USD 50.00
company's operation standards known to
Agenda
all employees so they can easily follow
I. What Is Visual Control?
them, and 3) improve workplace
II. Types Of Visual Control
-efficiency through organization.
III. Case Study: Visual Orderliness
(Seiton)
Who Should Attend
IV. Example: Standing Signboards
Managers at all levels of the organization,
quality and production professionals,

Page 9
 LEAN ENTERPRISE TRAINING SERIES

LE-09 Leveling Operations Learning Benefits Multimedia Training DVD

After completing of our Lean Enterprise
Description Training Series， your organization can
Usually, factories can effectively use a achieve the follows:
statistical inventory control method, such „ Reduce inventory by 60% or more.
as the reorder point method, for handling „ Reduce lead-time from 30% to 80%.
products and replacement parts. „ Drive down defects by 50% or more.
Such methods are not suitable for „ Increase productivity 25-50%.
inventories of assembly parts and other „ Reduce setup by 60 or more.
parts and materials being used in the „ Reduce space by 30 or more. ISBN：978-988-17924-3-3
factory. One reason for this is the Total slide：54
different kinds of demand for these two Agenda Estimate time：50 min
kinds of inventory. I. What Is Level Production? Language： English
Differences Between MRP II And Price： USD 50.00
Who Should Attend Leveled Production
Managers at all levels of the organization, II. Leveling Techniques
quality and production professionals, III. Realizing Production Leveling
kaizen or continuous improvement team
leaders and members.

LE-10 Quick Changeover Learning Benefits Multimedia Training DVD

After completing of our Lean Enterprise
Description Training Series， your organization can
Quick changeover is a method of achieve the follows:
analyzing your organization's „ Reduce inventory by 60% or more.
manufacturing processes and then „ Reduce lead-time from 30% to 80%.
reducing the materials, skilled resources, „ Drive down defects by 50% or more.
and time required for equipment setup, „ Increase productivity 25-50%.
including the exchange of tools and dies. „ Reduce setup by 60 or more.
Using the quick-changeover method helps „ Reduce space by 30 or more. ISBN：978-988-17924-4-0
your production teams reduce downtime Total slide：114
by improving the setup process for new Agenda Estimate time：69 min
product launches and product I. What Is Changeover? Language： English
changeovers, as well as improving II. Procedure For Changeover Price： USD 50.00
associated maintenance activities. Improvement (Kaizen)
III. Seven Rules For Improving
Who Should Attend Changeover
Managers at all levels of the organization,
quality and production professionals,
kaizen or continuous improvement team
leaders and members.

Page 10
 LEAN ENTERPRISE TRAINING SERIES

LE-11 Poka-Yoke System Who Should Attend Multimedia Training DVD

Managers at all levels of the organization,
Description quality and production professionals,
Poka-Yoke or Error proofing is a kaizen or continuous improvement team
structured approach to ensuring quality leaders and members.
all the way through your work processes.
This approach enables you to improve Learning Benefits

your production or business processes to After completing of our Lean Enterprise

prevent specific errors-and, thus, Training Series， your organization can

defects-from occurring. Error-proofing achieve the follows: ISBN：978-988-17903-4-7

„ Reduce inventory by 60% or more.
methods enable you to discover sources Total slide：132
„ Reduce lead-time from 30% to 80%.
of errors through fact-based problem Estimate time：130 min
„ Drive down defects by 50% or more.
solving. The focus of error proofing is Language： English
„ Increase productivity 25-50%.
not on identifying and counting defects. Price： USD 50.00
„ Reduce setup by 60 or more.
Rather, it is on the elimination of their
„ Reduce space by 30 or more.
cause The goal of error proofing is to
create an error-free production
Agenda
environment. It prevents defects by
I. The Poka-Yoke Concept And
eliminating their root cause, which is the
Methodology
best way to produce high-quality
II. Poka-Yoke Approaches
products and services.
III. Poka-Yoke Detection Devices
IV. Poka-Yoke Examples

LE-12 Total Productive Maintenance quality and production professionals, V. The ‘Six Big Losses’
kaizen or continuous improvement team VI. Overall Equipment Effectiveness
Description leaders and members. VII. Eliminating The Six Big Losses
'Total productive maintenance (TPM) is a VIII.Implementation Of TPM
series of methods that ensures every Learning Benefits IX. Develop A TPM Plan
piece of equipment in a production After completing of our Lean Enterprise TPM Program Development
process is always able to perform its Training Series， your organization can
required tasks so that production is never achieve the follows: Multimedia Training DVD
interrupted. It is a comprehensive, „ Reduce inventory by 60% or more.
team-based, continuous activity that „ Reduce lead-time from 30% to 80%.
enhances normal equipment-maintenance „ Drive down defects by 50% or more.
activities and involves every worker.
„ Increase productivity 25-50%.
TPM helps you focus on and accelerate
„ Reduce setup by 60 or more.
the equipment improvements required for
„ Reduce space by 30 or more.
you to implement methods such as
one-piece flow, quick changeover, and
Agenda
load leveling as part of your company's
I. Evolution Of Maintenance ISBN：978-988-17903-5-4
lean initiative.
II. What Is Total Productive Maintenance Total slide：114
III. Types Of Equipment Losses Estimate time：69 min
Who Should Attend
Managers at all levels of the organization, IV. Suffer From Breakdown And Losses Language： English
Price： USD 50.00

Page 11
 LEAN ENTERPRISE TRAINING SERIES

LE-13 Standard Operations Learning Benefits Multimedia Training DVD

After completing of our Lean Enterprise
Description Training Series， your organization can
Standard operations refer to the most achieve the follows:
efficient work combination that a „ Reduce inventory by 60% or more.

company can put together. When you „ Reduce lead-time from 30% to 80%.
apply all your knowledge of lean „ Drive down defects by 50% or more.

principles to a particular work process to „ Increase productivity 25-50%.

make it as efficient as possible, a „ Reduce setup by 60 or more.

standard operation is the result. Once you „ Reduce space by 30 or more. ISBN：978-988-17903-6-1
prepare standard operations for your Total slide：127
work processes, they serve as the basis Agenda Estimate time：125 min
for all your organization's training, I. Overview Of Standard Operations Language： English
performance monitoring, and continuous II. How To Establish Standard Operations Price： USD 50.00
improvement activities. III. How To Make Combination Chart
IV. How To Make Standard Operations
Charts
Who Should Attend
V. Standard Operations And Operation
Managers at all levels of the organization,
Improvements
quality and production professionals,
VI. Improving The Efficiency Of
kaizen or continuous improvement team
Movement In Operations
leaders and members.
VII. How To Preserve Standard Operations

LE-14 Human Automation Who Should Attend III. Three Functions Of Jidoka
Managers at all levels of the organization, IV. Separating Workers From Machine
Description quality and production professionals, kaizen Work
Sometimes machines are actually or continuous improvement team leaders V. Ways To Prevent Defects
working (adding value to something), and and members. VI. Extension Of Jidoka To Assembly
at other times they are just moving. How
many factories have introduced Learning Benefits Multimedia Training DVD
expensive new machinery to automate After completing of our Lean Enterprise
and cut labor costs only to discover that, Training Series， your organization can
once the machines are operating, there achieve the follows:
are suddenly new demands for human „ Reduce inventory by 60% or more.
labor? „ Reduce lead-time from 30% to 80%.
Perhaps a certain machine cannot do the „ Drive down defects by 50% or more.
entire job as planned and requires some „ Increase productivity 25-50%.
human assistance. Or maybe another „ Reduce setup by 60 or more.
machine tends to spurt out defective „ Reduce space by 30 or more. ISBN：978-988-17924-5-7
goods and requires a human supervisor. Total slide：114
When they add up all the costs, it turns Agenda Estimate time：69 min
out that they are losing money by I. Steps Toward Jidoka Language： English
automating. II. Difference Between Automation And Price： USD 50.00
Jidoka

Page 12
 LEAN ENTERPRISE TRAINING SERIES

LE-15 Value Stream Mapping Learning Benefits Multimedia Training DVD

After completing of our Lean Enterprise
Description Training Series， your organization can
Value stream refers to all the activities achieve the follows:
your company must do to design, order, „ Reduce inventory by 60% or more.
produce, and deliver its products or „ Reduce lead-time from 30% to 80%.
services to customers. A value stream map „ Drive down defects by 50% or more.
uses simple graphics or icons to show the „ Increase productivity 25-50%.
sequence and movement of information, „ Reduce setup by 60 or more.
materials, and actions in your company's „ Reduce space by 30 or more. ISBN：978-988-17924-6-4
value stream. It helps employees Total slide：37
understand how the separate parts of their Agenda Estimate time：35 min
company's value stream combine to create I. What Is A Value Stream Map? Language： English
products or services. It is the first step your II. Purpose Of Value Stream Mapping Price： USD 50.00
company should take in creating an overall III. Focus On Value Stream Mapping
lean-initiative plan IV. Method Of Making A Value Stream
Map
Who Should Attend V. Sample Value Stream Mapping Icons
Managers at all levels of the organization, VI. Application Of Value Stream To
quality and production Make Future Improvements
professionals, kaizen or continuous
improvement team leaders and members.

LE-16 Lean Metrics kaizen or continuous improvement team RTY， OTD， DTD，OFLT，ITO，
leaders and members. BTS， OEE， VAR/NVAR，DOP，
Description
Lean metrics are measurements that help Learning Benefits Multimedia Training DVD
you monitor your organization's progress After completing of our Lean Enterprise
toward achieving the goals of your lean Training Series， your organization can
initiative. Its help employees understand achieve the follows:
how well your company is performing. Its „ Reduce inventory by 60% or more.
also encourage performance improvement „ Reduce lead-time from 30% to 80%.
by focusing employees' attention and „ Drive down defects by 50% or more.
efforts on your organization's lean goals. It „ Increase productivity 25-50%.
also enable you to measure, evaluate, and „ Reduce setup by 60 or more.
respond to your organization's current „ Reduce space by 30 or more. ISBN：978-988-17903-7-8
performance in a balanced way-without Total slide：88
sacrificing the quality of your products or Agenda Estimate time：85 min
services to meet quantity objectives or I. What Are Lean Metrics? Language： English
increasing your product inventory levels to II. Objectives Of Using Lean Metrics? Price： USD 50.00
raise machine efficiency. III. Prerequisite Of Data Accuracy
IV. Plan For A Data-Collection Process
Who Should Attend V. Different Metrics Types： Financial，
Managers at all levels of the organization, Behavioral，Core-Process， HS，
quality and production professionals, FTT， BMS， and LES
Page 13
 LEAN ENTERPRISE TRAINING SERIES

LE-17 One-piece Flow Operations Learning Benefits VII. Preparation For One-Piece Flow
After completing of our Lean Enterprise VIII.Tools For One-Piece-Flow Process
Description Training Series， your organization can
One-piece flow is the movement of achieve the follows: Multimedia Training DVD
products through the manufacturing „ Reduce inventory by 60% or more.
process one unit at a time. One-piece flow „ Reduce lead-time from 30% to 80%.
focuses employees' efforts on the „ Drive down defects by 50% or more.
manufacturing process itself rather than on „ Increase productivity 25-50%.
waiting, transporting products, and storing „ Reduce setup by 60 or more.
inventory. It also makes the production „ Reduce space by 30 or more.
process flow smoothly, one piece at a time,
creating a steady workload for all Agenda
employees involved. I. What Is One-Piece Flow? ISBN：978-988-17924-9-5
II. What Does One-Piece Flow Work? Total slide：46
Who Should Attend III. Why Use One-Piece Flow? Estimate time：45 min
Managers at all levels of the organization, IV. Requirements For One-Piece Flow Language： English
quality and production professionals, Method? Price： USD 50.00
kaizen or continuous improvement team V. A Push System Or A Pull System?
leaders and members. VI. Type Of Equipment Used For
One-Piece Flow?

LE-18 JIT Production Learning Benefits (g) jidoka; (h) reducing worker hours;
Lean Enterprise can help you: (i) kanban system;
Description „ Reduce inventory 60% or more. (j) maintenance and safety;
JIT, or "Just-In-Time," refers to the timing „ Cut lead-time from weeks to days. (j) quality assurance (on line);
of production flow; goods are delivered to „ Drive down defects by 50% or more. (k) visual control;
the manufacturing lines just in time to be „ Increase productivity 25-50%. VIII.Comparison of MRP and JIT.
used, just in the immediately needed
quantities, and just to the production Agenda Multimedia Training DVD
processes that need them. I. Concept Of Just-in-time System
An introduction to the types of techniques II. Awareness Revolution
and their relevant improvements is covered III. What Is Just-in-Time?
that must be made to bring about Just-In- IV. Why JIT Is Important?
-Time production. V. Benefits of Just-in-Time for
Companies
Who Should Attend VI. The Just-in-time Structure
Managers at all levels of the organization, VII. Introduction To JIT Techniques：
quality and production professionals, (a) The 5S's;
kaizen or continuous improvement team (b) flow manufacturing; ISBN：978-988-17903-0-9
leaders and members. (c) leveled production; Total slide：114
(d) standard operations; Estimate time：69 min
(e) multi-process handling; Language： English
(f) changeover; Price： USD 50.00

Page 14
 LEAN ENTERPRISE TRAINING SERIES

LE-19 Preventive and Autonomous Learning Benefits Multimedia Training DVD

Maintenance Lean Enterprise can help you:
„ Reduce inventory 60% or more.
Description „ Cut lead-time from weeks to days.
Autonomous maintenance is an especially „ Drive down defects by 50% or more.
important pillar of TPM because it enlists „ Increase productivity 25-50%.
the intelligence and skills of the people
who are most familiar with factory Agenda
machines: equipment operators. Through I. Why Maintenance Is Important?
autonomous maintenance, we learn to II. Maintenance And JIT ISBN：978-988-17903-8-5
value our machines as production partners; III. Path To Equipment Breakdown Total slide：71
keeping them operating smoothly helps IV. The Maintenance Campaigns Estimate time：70 min
make our daily work trouble-free and V. Three Approaches In Maintenance Language： English
satisfying. VI. What Is Autonomous Maintenance? Price： USD 50.00
VII. Step-By-Step Autonomous
Who Should Attend Maintenance
Managers at all levels of the organization, VIII.Four Equipment-Related Skills
quality and production professionals, IX. Development Of Autonomous
kaizen or continuous improvement team Maintenance Skills
leaders and members.

LE-20 Total Elimination of Equipment Who Should Attend Multimedia Training DVD
Losses Managers at all levels of the organization,
quality and production professionals, kaizen
Description or continuous improvement team leaders and
One of the way to improve equipment members.
effectiveness is by eliminating the obsta-
cles to efficiency， the equipment losses. Learning Benefits
The equipment improvement project teams Lean Enterprise can help you:
identify key pieces of equipment in every „ Reduce inventory 60% or more.
work areas, measure the types of loss „ Cut lead-time from weeks to days.
experienced, and then study carefully all „ Drive down defects by 50% or more. ISBN：978-988-17924-0-2
factors that might be contributing to the „ Increase productivity 25-50%. Total slide：68
lass related to equipment conditions, the Estimate time：65 min
material, the methods used by operators, Agenda Language： English
and so on. I. Eliminating Equipment Breakdowns Price： USD 50.00
II. Eliminating Equipment Losses

Page 15
 LEAN ENTERPRISE TRAINING SERIES

LE-21 Kaizen Development and Who Should Attend Multimedia Training DVD
Implementation Managers at all levels of the organization,
quality and production professionals, kaizen
Description or continuous improvement team leaders
A kaizen event is a team activity aimed at and members.
rapid use of lean methods to eliminate
production waste in particular areas of the Learning Benefits
shop floor. It is well-planned and highly Lean Enterprise can help you:
structured to enable quick, focused „ Reduce inventory 60% or more.
discovery of root causes and „ Cut lead-time from weeks to days. ISBN：978-988-17903-9-2
implementation of solutions. Before the „ Drive down defects by 50% or more. Total slide：152
event takes place an area is selected and „ Increase productivity 25-50%. Estimate time：150 min
prepared, a problem is chosen, a baseline is Language： English
determined, and an improvement target and Agenda Price： USD 50.00
measurements are established. A I. What Is Kaizen?
well-planned development and II. What Is The Roles Of Kaizen Event?
implementation is critical to the success of a III. Planning And Preparation The Kaizen
kaizen event. IV. Implementation The Kaizen Event
V. Presenting, Celebrating, And
Following Up The Event

LE-22 Managing Kaizen Team Who Should Attend Multimedia Training DVD
Activities Managers at all levels of the organization,
quality and production professionals, kaizen
Description or continuous improvement team leaders
Kaizen means, simply, continuous and members.
improvement. It is based on the
fundamentals of scientific analysis in which Learning Benefits
you analyze the elements of a process or Lean Enterprise can help you:
system to understand how it works so that „ Reduce inventory 60% or more.
you can learn how to influence it. Kaizen „ Cut lead-time from weeks to days. ISBN：978-988-17924-7-1
builds teams at every level of company „ Drive down defects by 50% or more. Total slide：90
organization, from top executive teams to „ Increase productivity 25-50%. Estimate time：89 min
middle management teams to frontline Language： English
teams. Kaizen， however, builds on activi- Agenda Price： USD 50.00
ties already underway. Often, kaizen team I. Understanding Kaizen Team Activities
activities are absorbed into quality or II. Looking For Opportunities For
process improvement teams. Improvement
III. Conducting Team Activities

Page 16
 COURSE TITLE & COURSE CODES INDEX

QUALITY MANAGEMENT (QM) page 3-16

-
Total Quality Management
QM-01 TQM Training Program page 3
QM-02 全面质量管理培训教材 page 4
QM-03 Modern Quality Philosophies page 5
QM-04 Core Concepts of Total Quality page 5
QM-05 Quality Leadership page 6
QM-06 Quality Communication and Employee Involvement page 6
QM-07 Quality Recognition and Reward page 7
QM-08 Quality Team Basic page 7
QM-09 Strategic Quality Planning page 8
QM-10 Quality Improvement Principles page 8
QM-11 Essence of Quality Circle page 9
QM-12 Supplier Quality Management page 9
QM-13 Managing Costs of Quality page 10
QM-14 Total Quality Planning Roadmap page 10
QM-15 Establishing Quality Organization page 11
QM-16 Quality Training page 11
QM-17 Understanding Quality Cultural and Cultural Change page 12
Service Quality Management
QM-22 Leadership for Performance Excellence page 13
QM-23 Market Focus and Customer Satisfaction page 13
QM-24 Strategic Planning for Competitive Edge page 14
QM-25 Measurement, Analysis, and Knowledge Management page 14
QM-26 Workforce Focus and HR Development page 15
QM-27 Process Management for Organizational Success page 15
QM-28 Business Results Management page 16

SIX SIGMA (SS) page 17-28

SS-01 Enterprise View and Foundation of Six Sigma page 17

SS-02 Design of Experience (DOE) page 17
SS-03 Failure Modes and Effects Analysis (FMEA) page 18
SS-04 Mistake Proofing page 18
SS-05 Statistical Process Control (SPC) page 19
SS-06 Measurement System Analysis (MSA) page 19
SS-07 Quality Function Deployment (QFD) page 20
SS-08 Seven Tools for Data Display and Analysis page 20
SS-09 Seven Tools of Management and Planning page 21
SS-10 Roadmap of DMAIC Process page 21
SS-11 Defining a Process for Improvement page 22
SS-12 Measuring a Process for Improvement page 22
SS-13 Analyzing a Process for Improvement page 23
SS-14 Improving a Process for Quality Improvement page 23
SS-15 Controlling a Process for Quality Sustainability page 24
SS-16 Design for Six Sigma (DFSS) page 24
SS-17 Six Sigma Infrastructure and Team Leadership page 25
SS-18 Voice of Customer (VOC) page 25
SS-19 Six Sigma Project Management page 26
SS-20 Six Sigma Change Management page 26
Page 17
 COURSE TITLE & COURSE CODES INDEX

SS-21 Six Sigma Deployment - Preparation and Planning page 27

SS-22 Six Sigma Deployment - Start-up and Launch page 27
SS-23 Six Sigma Deployment - Review, Maintenance and Extension page 28

LEAN ENTERPRISE (LE) page 29-42

LE-01 Introduction of Lean Enterprise page 29

LE-02 Total Elimination of Wastes in Lean Enterprise page 29
LE-03 5S in Workplace (part 1- 7) page 30-33
LE-04 Seven Approaches to Lean Enterprise page 33
LE-05 Multi-Process Operations page 34
LE-06 Manpower Costs Reduction page 34
LE-07 Kanban System page 35
LE-08 Visual Control page 35
LE-09 Leveling Operations page 36
LE-10 Quick Changeover page 36
LE-11 Poka-Yoke System page 37
LE-12 Total Productive Maintenance page 37
LE-13 Standards Operations page 38
LE-14 Human Automation page 38
LE-15 Value Stream Mapping page 39
LE-16 Lean Metrics page 39
LE-17 One-piece Flow Operations page 40
LE-18 JIT Production page 40
LE-19 Preventive and Autonomous Maintenance page 41
LE-20 Total Elimination of Equipment Losses page 41
LE-21 Kaizen Development and Implementation page 42
LE-22 Managing Kaizen Team Activities page 42

COMPLIANCE MANAGEMENT (CM) page 43-54

CM-01 ISO 9001 Introduction and Interpretation page 43

CM-02 Eight Principles in Quality Management page 43
CM-03 Management Responsibility in ISO 9001 page 44
CM-04 Resource Management in ISO 9001 page 44
CM-05 Product Realization in ISO 9001 page 45
CM-06 Measurement Analysis for Improvement ISO 9001 page 45
CM-07 Developing QMS Framework and Quality Plan page 46
CM-08 Implementing and Certifying QMS page 46
CM-09 Internal Quality Auditing page 47
CM-10 Managing Change and Improving QMS page 47
CM-11 Environment Management System ISO 14001 page 48
CM-12 Occupational Health and Safety OHSAS 18001 page 48
CM-13 Advance Quality System TS16949 page 49
CM-14 Integrated Management System (IMS) page 49
CM-15 ISO9001：2008 標準的理解 page 50
CM-16 ISO9001：2008 版最新標準詳細解析 page 50
CM-17 SA8000 標準的認識 page 51
CM-18 SA8000 標準的解讀 page 51
CM-19 產品品質先期策劃(APQP) page 52
CM-20 潛在失效模式和後果分析(FMEA) page 52
Page 18
 COURSE TITLE & COURSE CODES INDEX

CM-21 測量系統分析(MSA) page 53

CM-22 生產件批准程式(PPAP) page 53
CM-23 資料化流程控制(SPC) page 54
CM-24 8D Problem Analysis page 54

PRODUCTION & MANUFACTURING (PM) page 55-59

PM-01 Developing Master Schedule page 55

PM-02 Determining Requirements of Material in Production page 55
PM-03 Planning Capacity in Production page 56
PM-04 Controlling Shop Floor Activities page 56
PM-05 Managing Work Centre page 57
PM-06 Introducing Inventory Management page 57
PM-07 Understanding Basic Inventory Management Models and Systems page 58
PM-08 Establishing Planning and Scheduling Hierarchy page 58
PM-09 Controlling Production Activities page 59
PM-10 Familiarizing with Toyota Production System (TPS) page 59

MANAGEMENT DEVELOPMENTE (MD) page 60-81

MD-01 Appraising Staffs Performance Effectively page 60

MD-02 Understanding the Essence of Coaching page 60
MD-03 Handling Complaints and Conflict page 61
MD-04 Managing Staffs Discipline and Morale page 61
MD-05 Achieving Employees Empowerment page 62
MD-06 Improving your Facilitation Skills page 62
MD-07 Becoming a Successful Mentor page 63
MD-08 Enabling Motivation at Workplace page 63
MD-09 Understanding Teamwork page 64
MD-10 Ensuring Train-the-Trainer page 64
MD-11 Building an Effective Team page 65
MD-12 Managing Change Successfully page 65
MD-13 Challenging Your Communication Skills page 66
MD-14 Planning the Training Process page 66
MD-15 Developing Successful Leadership page 67
MD-16 Making Decision Effectively page 67
MD-17 Guiding Your Training Activities page 68
MD-18 Enhancing Your Influencing Skills page 68
MD-19 Managing Employees Performance Effectively page 69
MD-20 Performing Business Planning page 69
MD-21 Learning the Staffing and Interviewing Skills page 70
MD-22 Improving Your Customer Services page 70
MD-23 Exploring Your Creativity page 71
MD-24 Understanding the Marketing Techniques page 71
MD-25 Achieving Sales Excellence page 72
MD-26 Planning for Corporate Training page 72
MD-27 Becoming a Successful Sales Person page 73
MD-28 Learning the Telephone Skills page 73
MD-29 Capturing the Assertiveness Skills page 74
MD-30 Becoming an Effective Communicator page 74

Page 19
 COURSE TITLE & COURSE CODES INDEX

MD-31 Conducting Meeting Successfully page 75

MD-32 Managing Negotiation Effectively page 75
MD-33 Understanding Stress Management page 76
MD-34 Becoming a Key Account Manager page 76
MD-35 Delivering Your Presentation Successfully page 77
MD-36 Selling Your Services Successfully page 77
MD-37 Managing Difficult People in Workplace page 78
MD-38 Leading People Effectively page 78
MD-39 Managing People in Your Organization page 79
MD-40 Developing Strategic Thinking in Your Jobs page 79
MD-41 Satisfying Your Customer Needs Successfully page 80
MD-42 Introducing the Basic Skills of NLP page 80
MD-43 Developing Your Writing Skills page 81
MD-44 Managing Budgets in Your Operations page 81

OCCUPATIONAL HEALTH AND SAFETY (HS) page 82-98

HS-01 安全管理制度的建立 page 82

HS-02 工作場所的風險評估 page 82
HS-03 意外事故調查及分析 page 83
HS-04 紧急情况应变的准备 page 83
HS-05 职安健管理制度的元素 page 83
HS-06 安全組織架構及委員會 page 83
HS-07 安全沟通、推广及培训 page 84
HS-08 安全工作制度 page 84
HS-09 职安健的內部審核 page 84
HS-10 职业健康安全标准简介 page 85
HS-11 职安健法规简介及要求 page 85
HS-100 Basic Process of Safety Management page 86
HS-101 Risk Assessment of Safety Management page 86
HS-102 Accident Investigation and Prevention page 87
HS-103 Emergency Planning and Preparedness page 87
HS-104 Occupational Health and Safety Program Development page 87
HS-105 Safety Organizational and Safety Committee page 88
HS-106 Safety Training and Communication page 88
HS-107 Safety Behaviour and Motivation page 88
HS-108 Safety Management System: Establishment and Implementation page 89
HS-109 Introducing Occupational Health page 89
HS-110 First Aid and PPE Applications (part 1 to 2) page 90
HS-111 Occupational Disease and Toxicology (part 1 to 2) page 91
HS-112 Understanding Physical Hazards in Workplace (part 1 to 6) page 92-94
HS-113 Managing Safety Hazards in Workplace (part 1-5) page 94-96
HS-114 Ergonomic Applications in Safety Management page 97
HS-115 Safety Inspection and Sampling page 97
HS-116 Safety Auditing and Performance Measurement page 98

Page 20
 e-LEARNING CD/DVDs PRICE LISTS

Code Total Quality Management Price

ISBN
(QM) Training / e-Learning Program RMB HK$ USB

QM-01 Total Quality Management Training For

978-988-18295-6-6 480.0 545.0 70.0
Supervisors Part 1 to Part 3
QM-02 前线主管的全面质量管理培训
978-988-18295-7-3 480.0 545.0 70.00
Part 1 to Part3
QM-03 Modern Quality Philosophies 978-988-18294-1-2 350.0 400.0 50.0

QM-04 Core Concepts and Principles of Total

978-988-18294-2-9 350.0 400.0 50.0
Quality
QM-05 Quality Leadership 978-988-18294-3-6 350.0 400.0 50.0

QM-06 Quality Communication and Employee

978-988-18294-4-3 350.0 400.0 50.0
Involvement
QM-07 Quality Recognition and Reward 978-988-18294-5-0 350.0 400.0 50.0

QM-08 Quality Team Basic 978-988-18294-6-7 350.0 400.0 50.0

QM-09 Strategic Quality Planning 978-988-18294-7-4 350.0 400.0 50.0

QM-10 Quality Continual Improvement Principles 978-988-18294-8-1 350.0 400.0 50.0

QM-11 Essence of Quality Circle 978-988-18294-9-8 350.0 400.0 50.0

QM-12 Managing Supplier Quality Performance 978-988-18294-0-5 350.0 400.0 50.0

QM-13 Managing Costs of Quality 978-988-18295-1-1 350.0 400.0 50.0

QM-14 Total Quality Implementation Roadmap 978-988-18295-2-8 350.0 400.0 50.0

QM-15 Establishing Quality Organisation 978-988-18295-3-5 350.0 400.0 50.0

QM-16 Quality Education and Training 978-988-18295-4-2 350.0 400.0 50.0

QM-17 Understanding Quality Cultural and

978-988-18295-5-9 350.0 400.0 50.0
Cultural Change
QM-22 Leadership for Performance Excellence 978-988-17986-5-7 350.0 400.0 50.0

QM-23 Market Focus and Customer Satisfaction 978-988-17986-6-4 350.0 400.0 50.0

QM-24 Strategic Planning for Competitive Edge 978-988-17986-7-1 350.0 400.0 50.0

QM-25 Measurement, Analysis, and Knowledge

978-988-17986-8-8 350.0 400.0 50.0
Management
QM-26 Workforce Focus and HR Development 978-988-17986-9-5 350.0 400.0 50.0

QM-27 Process Management for Organizational

978-988-17986-0-2 350.0 400.0 50.0
Success
QM-28 Business Results Management 978-988-18018-1-4 350.0 400.0 50.0

The prices indicated above are subject to be changed at out discretion.

我们保留更改以上的参考价钱的权利。

Page 21
 e-LEARNING CD/DVDs PRICE LISTS

Code Six Sigma Price

ISBN
(SS) Training / e-Learning Program RMB HK$ USB
Enterprise View and Foundation of Six 978-988-18018-4-5
SS-01 350.0 400.0 50.0
Sigma
SS-02 Design of Experience (DOE) 978-988-18018-2-1 350.0 400.0 50.0

SS-03 Failure Modes and Effects Analysis (FMEA) 978-988-17956-1-8 350.0 400.0 50.0

SS-04 Mistake Proofing 978-988-17986-1-9 350.0 400.0 50.0

SS-05 Statistical Process Control (SPC) 978-988-17986-2-6 350.0 400.0 50.0

SS-06 Measurement System Analysis (MSA) 978-988-17986-3-3 350.0 400.0 50.0

SS-07 Quality Function Deployment (QFD). 978-988-17956-2-5 350.0 400.0 50.0

SS-08 Seven Tools For Data Display and Analysis. 978-988-17956-3-2 350.0 400.0 50.0

SS-09 Seven Tools of Management and Planning. 978-988-17956-4-9 350.0 400.0 50.0

SS-10 Roadmap of DMAIC Process. 978-988-17956-5-6 350.0 400.0 50.0

SS-11 Defining a Process for Improvement. 978-988-17956-6-3 350.0 400.0 50.0

SS-12 Measuring a Process for Improvement. 978-988-17956-7-0 350.0 400.0 50.0

SS-13 Analyzing a Process for Improvement. 978-988-17956-8-7 350.0 400.0 50.0

Improving a Process for Quality 978-988-17956-9-4

SS-14 350.0 400.0 50.0
Improvement.
Controlling a Process for Quality 978-988-17956-0-1
SS-15 350.0 400.0 50.0
Sustainability.
SS-16 Design for Six Sigma (DFSS) 978-988-17986-4-0 350.0 400.0 50.0

SS-17 Six Sigma Infrastructure and Team 978-988-18018-3-8

350.0 400.0 50.0
Leadership
SS-18 Voice of Customer(VOC) 978-988-18018-5-2 350.0 400.0 50.0

SS-19 Six Sigma Project Management 978-988-18018-6-9 350.0 400.0 50.0

SS-20 978-988-18018-7-6 350.0 400.0 50.0

Six Sigma Change Management

Six Sigma Deployment - Preparation and 978-988-18018-8-3

SS-21 350.0 400.0 50.0
Planning
Six Sigma Deployment - Start-up and 978-988-18018-9-0
SS-22 350.0 400.0 50.0
Launch
Six Sigma Deployment - Review, 978-988-18018-0-7
SS-23 350.0 400.0 50.0
Maintenance and Extension
The prices indicated above are subject to be changed at out discretion.

我们保留更改以上的参考价钱的权利。

Page 22
 e-LEARNING CD/DVDs PRICE LISTS

Code Lean Enterprise Price

ISBN
(LE) Training / e-Learning Program RMB HK$ USB

LE-01 Introduction of Lean Enterprise 978-988-17903-1-6 350.0 400.0 50.0

LE-02 Total Elimination of Wastes pending 350.0 400.0 50.0

LE-03 5S in Workplace Part 1 to Part 7 978-988-17903-2-3 700.0 800.0 100.0

LE-04 Seven Approaches to Lean Enterprise pending 350.0 400.0 50.0

LE-05 Multi-Process Operations 978-988-17924-8-8 350.0 400.0 50.0

LE-06 Manpower Costs Reduction 978-988-17924-1-9 350.0 400.0 50.0

LE-07 Kanban System 978-988-17903-3-0 350.0 400.0 50.0

LE-08 Visual Control 978-988-17924-2-6 350.0 400.0 50.0

LE-09 Leveling Operations 978-988-17924-3-3 350.0 400.0 50.0

LE-10 Quick Changeover 978-988-17924-4-0 350.0 400.0 50.0

LE-11 Poka-Yoke System 978-988-17903-4-7 350.0 400.0 50.0

LE-12 Total Productive Maintenance 978-988-17903-5-4 350.0 400.0 50.0

LE-13 Standards Operations 978-988-17903-6-1 350.0 400.0 50.0

LE-14 Human Automation 978-988-17924-5-7 350.0 400.0 50.0

LE-15 Value Stream Mapping 978-988-17924-6-4 350.0 400.0 50.0

LE-16 Lean Metrics 978-988-17903-7-8 350.0 400.0 50.0

LE-17 One-piece Flow Operations 978-988-17924-9-5 350.0 400.0 50.0

LE-18 Managing Kaizen Team Activities 978-988-17924-7-1 350.0 400.0 50.0

LE-19 Preventive and Autonomous Maintenance 978-988-17903-8-5 350.0 400.0 50.0

LE-20 Total Elimination of Equipment Losses 978-988-17924-0-2 350.0 400.0 50.0

LE-21 Kaizen Development and Implementation 978-988-17903-9-2 350.0 400.0 50.0

LE-22 JIT Production 978-988-17903-0-9 350.0 400.0 50.0

The prices indicated above are subject to be changed at out discretion.

我们保留更改以上的参考价钱的权利。

Page 23
 e-LEARNING CD/DVDs PRICE LISTS

Code Compliance Management Price

ISBN
(CM) Training / e-Learning Program RMB HK$ USB

CM-01 ISO 9001 Introduction and Interpretation 978-988-18254-1-4 350.0 400.0 50.0

CM-02 Eight Principles in Quality Management 978-988-18254-2-1 350.0 400.0 50.0

CM-03 Management Responsibility in ISO 9001 978-988-18254-3-8 350.0 400.0 50.0

CM-04 Resource Management in ISO 9001 978-988-18254-4-5 350.0 400.0 50.0

CM-05 Product Realization in ISO 9001 978-988-18254-5-2 350.0 400.0 50.0

CM-06 Measurement Analysis for Improvement

978-988-18254-6-9 350.0 400.0 50.0
ISO 9001
CM-07 Developing QMS Framework and Quality
978-988-18254-7-6 350.0 400.0 50.0
Plan
CM-08 Implementing and Certifying QMS 978-988-18254-8-3 350.0 400.0 50.0

CM-09 Internal Quality Auditing 978-988-18254-9-0 350.0 400.0 50.0

CM-10 Managing Change and Improving QMS 978-988-18254-0-7 350.0 400.0 50.0

CM-11 Environment Management ISO 14001 pending 350.0 400.0 50.0

Occupational Health and Safety

CM-12 pending 350.0 400.0 50.0
Management OHSAS 18001
CM-13 Advance Quality System TS16949 pending 350.0 400.0 50.0

CM-14 Integrated Management System (IMS) pending 350.0 400.0 50.0

CM-15 ISO9001：2008 標準的理解 978-988-18293-1-3 350.0 400.0 50.0

CM-16 ISO9001：2008 版最新標準詳細解析 978-988-18293-2-0 350.0 400.0 50.0

CM-17 SA8000 標準的認識 978-988-18293-3-7 350.0 400.0 50.0

CM-18 SA8000 標準的解讀 978-988-18293-4-4 350.0 400.0 50.0

CM-19 產品品質先期策劃(APQP) 978-988-18293-5-1 350.0 400.0 50.0

CM-20 潛在失效模式和後果分析(FMEA) 978-988-18293-6-8 350.0 400.0 50.0

CM-21 測量系統分析(MSA) 978-988-18293-7-5 350.0 400.0 50.0

CM-22 生產件批准程式(PPAP) 978-988-18293-8-2 350.0 400.0 50.0

CM-23 資料化流程控制(SPC) 978-988-18293-9-9 350.0 400.0 50.0

CM-24 8D Problem Analysis 978-988-18293-0-6 350.0 400.0 50.0

The prices indicated above are subject to be changed at out discretion.

我们保留更改以上的参考价钱的权利。

Page 24
 e-LEARNING CD/DVDs PRICE LISTS

Code Management Development Price

ISBN
(MD) Training / e-Learning Program RMB HK$ USB

MD-01 Appraising Staffs Performance Effectively 978-988-17936-1-4 350.0 400.0 50.0

MD-02 Understanding the Essence of Coaching 978-988-17881-1-5 350.0 400.0 50.0

MD-03 Handling Complaints and Conflict 978-988-17936-2-1 350.0 400.0 50.0

MD-04 Managing Staffs Discipline and Morale 978-988-17936-3-8 350.0 400.0 50.0

MD-05 Achieving Employees Empowerment 978-988-17936-4-5 350.0 400.0 50.0

MD-06 Improving your Facilitation Skills 978-988-17881-2-2 350.0 400.0 50.0

MD-07 Becoming a Successful Mentor 978-988-17881-3-9 350.0 400.0 50.0

MD-08 Enabling Motivation at Workplace 978-988-17936-5-2 350.0 400.0 50.0

MD-09 Understanding Teamwork 978-988-17881-4-6 350.0 400.0 50.0

MD-10 Ensuring Train-the-Trainer 978-988-17881-5-3 350.0 400.0 50.0

MD-11 Building an Effective Team 978-988-17986-0-2 350.0 400.0 50.0

MD-12 Managing Change Successfully 978-988-17881-6-0 350.0 400.0 50.0

MD-13 Challenging Your Communication Skills 978-988-17936-7-6 350.0 400.0 50.0

MD-14 Planning the Training Process 978-988-18167-7-1 350.0 400.0 50.0

MD-15 Developing Successful Leadership 978-988-18167-0-2 350.0 400.0 50.0

MD-16 Making Decision Effectively 978-988-18167-3-3 350.0 400.0 50.0

MD-17 Guiding Your Training Activities 978-988-17936-8-3 350.0 400.0 50.0

MD-18 Enhancing Your Influencing Skills 978-988-18167-6-4 350.0 400.0 50.0

MD-19 Managing Employees Performance 978-988-17881-7-7

350.0 400.0 50.0
Effectively
MD-20 Performing Business Planning 978-988-17881-8-4 350.0 400.0 50.0

MD-21 Learning the Staffing and Interviewing 978-988-18167-4-0

350.0 400.0 50.0
Skills
MD-22 Improving Your Customer Services 978-988-18167-9-5 350.0 400.0 50.0

MD-23 Exploring Your Creativity 978-988-18167-2-6 350.0 400.0 50.0

MD-24 Understanding the Marketing Techniques 978-988-18167-5-7 350.0 400.0 50.0

MD-25 Achieving Sales Excellence 978-988-17936-9-0 350.0 400.0 50.0

MD-26 Planning for Corporate Training 978-988-17881-9-1 350.0 400.0 50.0

MD-27 Becoming a Successful Sales Person 978-988-18167-8-8 350.0 400.0 50.0

MD-28 Learning The Telephone Skills 978-988-17858-7-9 350.0 400.0 50.0

MD-29 Capturing the Assertiveness Skills 978-988-18167-1-9 350.0 400.0 50.0

MD-30 Becoming An Effective Communicator 978-988-17881-0-8 350.0 400.0 50.0

MD-31 Conducting Meeting Successfully 978-988-17858-8-6 350.0 400.0 50.0

Page 25
 e-LEARNING CD/DVDs PRICE LISTS

Code Management Development Price

ISBN
(MD) Training / e-Learning Program RMB HK$ USB

MD-32 Managing Negotiation Effectively 978-988-17858-9-3 350.0 400.0 50.0

MD-33 Understanding Stress Management 978-988-17858-0-0 350.0 400.0 50.0

MD-34 Becoming a Key Account Manager 978-988-17936-0-7 350.0 400.0 50.0

MD-35 Delivering Your Presentation Successfully 978-988-18586-1-0 350.0 400.0 50.0

MD-36 Selling Your Services Successfully 978-988-18586-2-7 350.0 400.0 50.0

MD-37 Managing Difficult People in Workplace 978-988-18586-3-4 350.0 400.0 50.0

MD-38 Leading People Effectively 978-988-18586-4-1 350.0 400.0 50.0

MD-39 Managing People in Your Organization 978-988-18586-5-8 350.0 400.0 50.0

MD-40 Developing Strategic Thinking in Your Jobs 978-988-18586-6-5 350.0 400.0 50.0

MD-41 Satisfying Your Customer Needs 978-988-18586-7-2

350.0 400.0 50.0
Successfully
MD-42 Introducing the Basic Skills of NLP 978-988-18586-8-9 350.0 400.0 50.0

MD-43 Developing Your Writing Skills 978-988-18586-9-6 350.0 400.0 50.0

MD-44 Managing Budgets in Your Operations 978-988-18586-0-3 350.0 400.0 50.0

The prices indicated above are subject to be changed at out discretion.

我们保留更改以上的参考价钱的权利。

Code Prodiction Management Price

ISBN
(PM) Training / e-Learning Program RMB HK$ USB

PM-01 Developing Master Schedule 978-988-18198-1-9 350.0 400.0 50.0

PM-02 Determining Material Requirements in 978-988-18198-2-6

350.0 400.0 50.0
Production
PM-03 Planning Capacity in Production 978-988-18198-3-3 350.0 400.0 50.0

PM-04 Controlling Shop Floor Activities 978-988-18198-4-0 350.0 400.0 50.0

PM-05 Managing Work Centre 978-988-18198-5-7 350.0 400.0 50.0

PM-06 Introducing Inventory Management 978-988-18198-6-4 350.0 400.0 50.0

PM-07 Understanding Basic Inventory 978-988-18198-7-1

350.0 400.0 50.0
Management Models and Systems
PM-08 Establishing Planning and Scheduling 978-988-18198-8-8
350.0 400.0 50.0
Hierarchy
PM-09 Controlling Production Activities 978-988-18198-9-5 350.0 400.0 50.0

PM-10 Familiarizing with Toyota Production 978-988-18198-0-2

350.0 400.0 50.0
System (TPS)
The prices indicated above are subject to be changed at out discretion.

我们保留更改以上的参考价钱的权利。

Page 26
 e-LEARNING CD/DVDs PRICE LISTS

Code Occupational Health & Safety Price

ISBN
(HS) Training / e-Learning Program RMB HK$ USB

HS-01 安全管理制度的建立 978-988-17727-7-0 350.0 400.0 50.0

HS-02 工作場地的風險評估 978-988-17816-7-3 350.0 400.0 50.0

HS-03 意外事故調查及分析 978-988-17816-8-0 350.0 400.0 50.0

HS-04 緊急事故應變的準備 978-988-17816-9-7 350.0 400.0 50.0

HS-05 职安健管理制度的元素 978-988-17816-0-4 350.0 400.0 50.0

HS-06 安全組織架構及委員會 978-988-17858-1-7 350.0 400.0 50.0

HS-07 安全沟通、推广及培训 978-988-17858-2-4 350.0 400.0 50.0

HS-08 安全工作制度 978-988-17858-3-1 350.0 400.0 50.0

HS-09 职安健的內部審核 978-988-17858-4-8 350.0 400.0 50.0

HS-10 职业健康安全标准简介(OHSAS 18001) 978-988-17858-5-5 350.0 400.0 50.0

HS-11 职安健法规简介及要求 978-988-17858-6-2 350.0 400.0 50.0

HS-100 Basic Process of Safety Management 978-988-17727-1-8 350.0 400.0 50.0

HS-101 Risk Assessment of Safety Management 978-988-17727-2-5 350.0 400.0 50.0

HS-102 Accident Investigation and Prevention 978-988-17727-3-2 350.0 400.0 50.0

HS-103 Emergency Planning and Preparedness 978-988-17727-4-9 350.0 400.0 50.0

HS-104 Occupational Health and Safety Program 978-988-17727-5-6

350.0 400.0 50.0
Development
HS-105 Safety Organizational and Safety 978-988-17727-6-3
350.0 400.0 50.0
Committee
HS-106 Safety Training and Communication 978-988-17727-8-7 350.0 400.0 50.0

HS-107 Safety Behaviour and Motivation 978-988-17727-9-4 350.0 400.0 50.0

HS-108 Safety Management System: Establishment 978-988-17727-0-1

350.0 400.0 50.0
and Implementation
HS-109 Introducing Occupational Health 978-988-17816-1-1 350.0 400.0 50.0

HS-110 First Aid and PPE Applications Part 1 & 2 978-988-17816-2-8 415.0 470.0 60.0

HS-111 Occupational Disease and Toxicology 978-988-17816-3-5

415.0 470.0 60.0
Part 1& 2
HS-112 Understanding Physical Hazards in 978-988-17816-4-2
550.0 625.0 120.0
Workplace Part 1 to Part 6
HS-113 Managing Safety Hazards in Workplace 978-988-17816-5-9
480.0 545.0 60.0
Part 1 to Part 3
HS-114 Ergonomic Applications in Safety 978-988-17816-6-6
350.0 400.0 50.0
Management
HS-115 978-988-18587-1-9 350.0 400.0 50.0
Safety Inspection and Sampling

HS-116 Safety Auditing and Performance 978-988-18587-2-6

350.0 400.0 50.0
Measurement
The prices indicated above are subject to be changed at out discretion.

我们保留更改以上的参考价钱的权利。

Page 27