Scribd
Upload
163 views2 pages

Chapter 17 ACCA F1

The document discusses performance appraisal interviews. It notes that appraisal interviews have two main aims: improving organizational performance and developing individuals. There are three aspects covered in appraisal interviews - reward, performance, and potential. Reward should be separated from the other two. The primary purpose of appraisal interviews is not to criticize poor performance, but to encourage better performance. Managers should prepare for interviews by reviewing job specifications and past assessments. There are different approaches to conducting interviews such as telling the employee the manager's view, having a problem-solving discussion, gaining commitment to future plans, agreeing on conclusions, and following up on actions.

Uploaded by

siksha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
163 views2 pages

Chapter 17 ACCA F1

The document discusses performance appraisal interviews. It notes that appraisal interviews have two main aims: improving organizational performance and developing individuals. There are three aspects covered in appraisal interviews - reward, performance, and potential. Reward should be separated from the other two. The primary purpose of appraisal interviews is not to criticize poor performance, but to encourage better performance. Managers should prepare for interviews by reviewing job specifications and past assessments. There are different approaches to conducting interviews such as telling the employee the manager's view, having a problem-solving discussion, gaining commitment to future plans, agreeing on conclusions, and following up on actions.

Uploaded by

siksha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

Chapter 17

Performance and appraisal interviews


1. Performance appraisal
Main aims of an employee appraisal system:
The purpose of performance appraisal is first to improve the organizational performance and
secondly to develop individuals.

2. Appraisal systems
There are three elements/approaches to an appraisal interview (Three Aspects of employment
normally covered at an appraisal interview):

Reward- What are we going pay these people next year?


Performance- looking back over the previous year and seeing whether people hit their
targets and met their objectives.

Potential - looking forward to the next period, setting objectives, listening to peoples
preferences, deciding perhaps where they require training.

Reward part of the appraisal should be kept quite separate from the other two parts

3. Appraisal interviews
The primary purpose of an appraisal interview is not to chastise employees about
poor performance- it should encourage better performance.
If appraisal interviews are not carried out well by a manager, harm will be done.
Prepare- prepare the appraisal interview. Look at their job specification; look at any
assessments which have been received from the colleagues or the superiors of that
person. Make sure you know about any accomplishments such as examinations passed,
and be prepared to say something about what they might be expected to be doing in
the future.
The three approaches to appraisal interviews are:
Interview- Different ways of conducting the interview: tell and sell (Thats more or
less one-way communication. Convince them that the managers view is right.), tell and
listen (The manager tells the employee what their point of view is and then may listen
to some responses.), problem-solving (go through their performance together, jointly
arriving at a conclusion as to whether or not its been satisfactory or not.).
Plan- gain commitment- about what the employee is expected to do in the future,
agree- make sure everyone agrees on that, summarize
Report- agreed conclusions
Follow up- take action (training), monitor progress

You might also like