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TSR Best Practices Report

The document provides guidelines for companies to develop best practices for fleet safety and employee transportation programs. It outlines recommendations in five pillars: road safety management, safer roads and mobility, safer vehicles, safer road users, and post-crash response. The guidelines are intended to help companies improve road safety and reduce crashes by establishing policies, collecting and analyzing safety data, planning safer routes, selecting vehicles with safety features, training drivers, and responding to crashes.

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0% found this document useful (0 votes)
738 views65 pages

TSR Best Practices Report

The document provides guidelines for companies to develop best practices for fleet safety and employee transportation programs. It outlines recommendations in five pillars: road safety management, safer roads and mobility, safer vehicles, safer road users, and post-crash response. The guidelines are intended to help companies improve road safety and reduce crashes by establishing policies, collecting and analyzing safety data, planning safer routes, selecting vehicles with safety features, training drivers, and responding to crashes.

Uploaded by

tedirel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 65

Advancing Road Safety

Best Practices for


Companies and Their Fleets
GUIDELINES FOR DEVELOPING AND MANAGING
TRANSPORTATION PROGRAMS
As a private sector coalition, Together for Safer Roads (TSR) engages with road users, governments, policymakers, and
other stakeholders to identify top road safety issues, and turn the vision of a world where roads are safe for all people
into reality. TSR brings together members knowledge, data, technology, and global networks to focus on five areas that
will make the greatest impact globally and within local communities. TSRs focus areas align with the United Nations
Decade of Action for Road Safetys Five Pillars by developing programs to address issues in: road safety management,
safer roads and mobility, safer vehicles, safer road users, and post-crash response.

With a specific focus on fleet safety delivery and employee transportation programs, TSR has drawn upon the first-
hand experience of its member companies to identify those areas where commercial entities can initiate safe driving
practices and limit the road-related risk posed to their employees and other road users.

In order to leverage the cumulative knowledge and insight of TSRs member companies, information on transportation
policies and procedures were collected, analyzed, and combined to develop a set of best practice guidelines for fleet
delivery and employee transportation programs.

The following guidelines build upon best practices from member companies and existing literature on road safety and
commercial transportation standards, offering a comprehensive and practical guide for companies to employ. Additional
guidance materials are included to assist companies with managing the transition to best practice.

2016 Together for Safer Roads

Content from this report may be reproduced without prior permission provided the following attribution is noted:
2016 Together for Safer Roads

www.TogetherforSaferRoads.org
Advancing Road Safety
Best Practices for
Companies and Their Fleets
GUIDELINES FOR DEVELOPING AND MANAGING
TRANSPORTATION PROGRAMS
TOGETHER FOR SAFER ROADS
MEMBERS

2 TOGETHER FOR SAFER ROADS


Contents

Executive Summary ....................................................................................................................4

Pillar One: Road Safety Management .......................................................................................9

Pillar Two: Safer Roads and Mobility . ......................................................................................17

Pillar Three: Safer Vehicles . ......................................................................................................21

Pillar Four: Safer Road Users ....................................................................................................27

Pillar Five: Post-crash Response .............................................................................................43

Conclusion ...................................................................................................................................45

Appendices . ...............................................................................................................................46

References ....................................................................................................................................60

Advancing Road Safety Best Practices for Companies and Their Fleets 3
EXECUTIVE SUMMARY

Road safety is not an issue that will resolve itself, every


company has a responsibility for action.
The private sector has a vital role to play in improving road safety and reducing deaths and
injuries caused by road traffic collisions. Much research concludes that fleet or company drivers
have an increased crash risk relative to that of privately registered vehicle drivers. A companys
responsibility must consider the welfare of its employees, as well as the dangers business fleets
pose to other road users. As a coalition of private sector companies, Together for Safer Roads (TSR)
understands the massive financial, legal, reputational, and social implications road traffic crashes
have on corporate entities. We also recognize that every company has a responsibility for action.

We commit our combined knowledge, data,


technology, and networks to promote road safety.

TSR was founded because, as leaders of global companies, we believe that it is time for more
assertive action on road safety. We commit our combined knowledge, data, technology, and
networks to promote road safetyand we invite other companies to do the same. In order to
leverage our collective insight and experience, we have developed a set of best practice guidelines
for companies to employ. In alignment with the United Nations Decade of Action for Road Safetys
Five Pillars, this report aims to assist companies with best practice processes for road safety,
through corporate programs to address road safety management, safer roads and mobility, safer
vehicles, safer road users, and post-crash response.

The first step in developing a corporate road safety program is determining how the program will be
managed. Once companies have identified program goals, policies must be developed to clarify safety
standards, direct program management, establish roles and responsibilities, and ensure alignment with
best practice. This report provides an overview of required elements of a Motor Vehicle Safety (MVS)
Policy and processes for direct program management. In addition, the report provides guidance for the
management of contractors to ensure road safety standards are being met across all business activities.

4 TOGETHER FOR SAFER ROADS


Further guidance is provided for establishing a data collection and analysis process, with the
recommendation of the formation of safety performance metrics and appropriate measures for
collecting data. Once data on company vehicles, drivers, and road-related activities has been captured,
this data can then be analyzed to provide key insights on factors influencing safety performance, and
act as a singular point of truth for drivers. This data can further be used to analyze the success of road
safety initiatives and support internal and external reporting on best practice.

To limit the risks associated with road transportation, consideration for road safety and mobility
must form part of managements planning activities. Managing the transportation journey should
involve a process for planning and mapping hazardous routes. This report proposes planning to
minimize mileage and driving time to ensure drivers are well-rested and capable of performing
their job safely. Route mapping should be performed to identify and manage the potential hazards
associated with each journey. To support companies with this task, this report sets out a standard
process for hazardous route mapping.

For the greatest impact, companies must develop


an environment that influences and supports the
emergence of safer road users.

Investment, upkeep, and suitable turn-over of company vehicles are key components of a corporate
road safety program. Vehicle selection should be made with regard to the specific tasks vehicles
will perform. Effort should be made to select vehicles that perform well on both crashworthiness
and functional dimensions.8 Adoption of safety technologies or other additional safety features
will depend upon the requirements of company vehicles, the conditions of the roads encountered,
and the need for companies to respond to trends in driver behaviors and incidents. The following
outlines a list of safety features and technologies for company consideration.

Once vehicles have been selected and enhanced with relevant safety features, management must
set clear policies for vehicle inspection, servicing, and renewal. Regular vehicle inspections are
crucial for identifying malfunctions and managing vehicle faults. Reporting guidelines must also
form part of the corporate MVS Policy and cover the requirement of drivers to report any vehicle
malfunction in an immediate fashion. For optimal safety, vehicle inspections prior to and following

Advancing Road Safety Best Practices for Companies and Their Fleets 5
every transportation journey should be conducted, as well as the development of a preventative
maintenance program to monitor vehicle status.

For the greatest impact, companies must develop an environment that influences and supports
the emergence of safer road users. Employee participation and commitment to safe practice
is essential for program success. In order to support the emergence of a corporate road safety
culture, reinforcement of road safety programs through incentive and disincentive schemes is
recommended. Companies are also advised to report on program results and achievements, as a
mechanism for boosting employee morale and strengthening commitment to road safety initiatives.

To build a company of safer road users, driver attitudes, knowledge, health status, and skills must be
assessed at the time of hire and an ongoing basis. The following report provides ways companies
can approach the hiring, review, training, support, and professional development of company
drivers to build a strong workforce of safe road users. To guide employees in complying with
company expectations for safe practice, driving guidelines and key performance indicators (KPIs)
for measuring employee performance and compliance with MVS Policy must be established. To help
companies with the development of driving guidelines, safety specific factors for consideration are
outlined as well.

Road safety education and motivation programs are essential for ensuring drivers are constantly
learning and expanding their knowledge. To track employee adherence to safe practice and pinpoint
areas for development, a process for driver monitoring must exist. The use of telematics, management
ride-alongs, and public feedback are suitable methods for driver monitoring.

To optimize organizational road safety measures, employees must be suitably prepared to respond
effectively in the event that a collision does occur. Post-crash reporting and investigation is vital for
any corporate road safety program. Drivers should be interviewed following each incident to collect
data on why the incident occurred and how it could have been avoided.8

Through the adoption of safe transportation policies and practices, the private sector can make a
significant impact on the safety of the worlds roads. With these guidelines, TSR aims to support
companies with the transition to best practice, allowing us to work together towards a united
objectiveto improve road safety globally.

6 TOGETHER FOR SAFER ROADS


Advancing Road Safety Best Practices for Companies and Their Fleets 7
PILLAR ONE
ROAD SAFETY MANAGEMENT

The first step in developing a commercial


road safety program is defining how the
program will be managed. Companies
must have a clear understanding of the
purpose for the program and the outcome
the initiative aims to achieve. Policies
should then be formed to assist the
business in reaching its safety objectives.
Processes for monitoring, measuring,
and reporting the impact of road safety
initiatives must further be established, to
allow companies to track program success
and identify areas for improvement.

Why Should Companies


Establish Road Safety
Programs?

The Current Need for Action


It is estimated that 25 percent of global crashes are work-
Each year, 1.25 million people are killed and 50 million related, with this figure rising to 50 percent if commuting
people are injured on the worlds roads.1 Corporations is included.6 A total of 36 percent of occupational deaths
have a vital role to play in reducing these numbers, worldwide are due to road crashes.7
with much research concluding that fleet or company
drivers have an increased crash risk relative to that of Not only do companies have a legal and moral duty of
drivers of privately registered vehicles.2, 3, 4, 5 care towards their employees, they must also consider

Advancing Road Safety Best Practices for Companies and Their Fleets 9
Ryders Safety
FOCUS Program

To address high incident


frequency at a location or
throughout an operational
team, Ryder developed
the Safety FOCUS (Find,
Observe Causes, Utilize, and
Standardize) program that uses
problem-solving principles
from LEAN and Six Sigma to
identify and mitigate those
negative trends causing
high frequency incidents.
When reviewing the safety
performance of 75 locations decreased by over 30 percent. promotes participation in
that had conducted a Safety The FOCUS process addresses safety across all levels of the
FOCUS event from 2007 the most important safety organization, and continues to
through 2014, injury insurance challenges, sets achievable build on Ryders safety culture.
costs at those locations targets for improvement,

the dangers their fleet poses to the wider community.8 monetary cost of repairing vehicles. Overall, road crashes
It is clear that action must be taken to improve the cost the world USD $518 billion each year.1
safety of commercial transportation activities. This
guidance is useful for any employer with staff who Legal implications are another key area to consider, with
drive for work purposes. the total cost of a fleet insurance claim being estimated
up to 36 times higher than just the cost of repairing a
vehicle.9 Not only does investing in road safety make
Road Safety Matters Company-wide sound financial, legal, and business sense, developing a
Road crashes have massive financial, legal, reputational, corporate road safety program can have a positive impact
and social implications for companies. Investing in safer on a companys public image and internal culture.
transportation programs can benefit business by improving
employee health and safety, protecting assets, reducing Road crashes can be damaging for a companys
productivity losses and healthcare costs, and by enhancing reputation and have severe impacts on everyone
the efficiency and effectiveness of supply chains. involved. Corporate road safety programs aim to
decrease these calamities by reducing the number of
transportation crashes involving company drivers and
vehicles. A companys road safety achievements can
further be used to share best practices and generate
positive public relations. Embedding road safety within
From a financial and operational perspective, road crashes the organizations Corporate Social Responsibility (CSR)
inflict major damage on companies, far exceeding the program can benefit a companys reputation and boost

10 TOGETHER FOR SAFER ROADS


internal morale.8 A road safety program can also provide demonstrated by integrating the policy into a companys
a positive example to employees and the community, Occupational Health and Safety Framework.10 It is also
educating them on the importance of road safety. advised that the MVS Policy be signed and dated by the
chief executive officer.11
Once the need for founding a corporate road safety
program has been identified, transportation policies The roles and responsibilities of all people involved in
must be created, and/or amended, to account for road a corporate road safety program must be established
safety objectives and shape program administration. and clearly documented in the MVS Policy. This includes
a definition of all responsibilities assigned to both the
employers and employees.10 A company should also
designate a person to hold overall responsibility for the
program administration.12
Establishing Safe It is important that the MVS Policy is regularly reviewed
Transportation Policies and updated to account for new learnings in road safety,
respond to trends in driver behaviors and incidents,
Corporate road safety programs must be underpinned by and exhibit a fair representation of the safety standards
formal policies to clarify safety standards, direct program currently enforced.12 (See Appendix 1, page 46 for an
management, establish roles and responsibilities, and example of AT&Ts MVS Policy)
ensure alignment with best practice. The International
Organization for Standardization has developed ISO The specific requirements of a corporate road safety
39001, a road traffic safety (RTS) management system program and policy will be explored in more detail
to support an organization to reduce death and serious throughout the remainder of this report.
injuries related to road traffic crashes it can influence.
The RTS system can be accessed at www.iso.org. ISO At a minimum, a comprehensive MVS Policy must cover:
39001 includes the development and implementation of
an appropriate RTS policy, or a MVS Policy. A MVS Policy Program administration
allows companies to move beyond legal compliance
Responsibilities of drivers, supervisors, department
and set a specific road safety criterion that aligns with
heads, and relevant other stakeholders
the companys operational requirements and safety
objectives. A commitment to a MVS Policy can be Driver selection, authorization, and review

Chevrons Minimum
Required Elements of a
Corporate MVS Policy

Chevrons MVS Policy identifies nine required elements


(at a minimum) that need to be in place as part of a
comprehensive road safety management process to
minimize risk and promote motor vehicle safety for each
location. (See Appendix 2, page 54)

Advancing Road Safety Best Practices for Companies and Their Fleets 11
Driving guidelines (e.g. speed limits, drug and
alcohol limits)
Managing External
Contractors
Driver reinforcement (positive and negative)

Training for drivers, supervisors, and relevant other The parameters of a corporate road safety program
stakeholders must also extend to the appointment and management
of contractors. Even if the company contracts out
Vehicle selection, inspection, and maintenance its transportation services, it should still establish a
company MVS Policy to ensure contractors are aligned
Requirements for goods transported (e.g. loading with company road safety goals.
requirements)

Process for reporting malfunctions and collisions Appointing Contractors

Safety performance metrics In the private sector, it is common practice for companies
to make regular use of contractor companies for freight
Disclosure of testing procedures (e.g. drug and delivery and transportation services. To successfully
alcohol testing, medical examinations) incorporate external contractors into a corporate road
safety program, efforts should be made to select the right
Disclosure of monitoring systems (e.g. GPS tracking) contractors and set clear expectations from the start.

Other areas for consideration in a MVS Policy include: In order to manage consistency in safety procedures
and legitimacy for the MVS Policy, there must be a clear
Use of personal vehicles for company business process for hiring and managing contractors in line
with corporate road safety standards. There should be
Personal use of municipal vehicles by authorized
a company-wide process for managing the selection of
drivers
appropriate contractors from a health, environmental,
and safety perspective. This process should focus on
Use of municipal vehicles by unauthorized drivers
defining requirements, company expectations, and
Unauthorized passengers monitoring contractor performance.

As part of the contractor hiring process, organizations


should ask to review contractor companies documented
motor vehicle safety process. The information supplied by
contractors should then be assessed against the corporate
MVS Policy. For those companies that make regular use of
contractor companies, a list of preferred vendors should
be established with regard to their safety standards
and alignment with the MVS Policy. The appropriate
documents, forms, compliance materials, and training for
contract drivers should be clearly established.

Influencing Vendors

In best practice, any individual working under company


authority must understand and work within the
requirements set forth by the MVS Policy. Organizations

12 TOGETHER FOR SAFER ROADS


must therefore work with contractor companies training and educating contract workers on compliance
to establish clear guidelines for safety standards. and safe work practices. In these instances, contractors
Expectations are typically reinforced in contract are trained in the same way as company drivers.
language. In shared responsibility situations, policy Responsibility for driver training should only be granted
needs to reflect each partys specific role in managing to contract companies in the presence of a robust
fleet safety.11 In circumstances where the contractor has training program that meets all requirements of the
the responsibility for ensuring the safe performance of corporate MVS Policy.
work, this should be viewed as a partnership and hiring
companies must engage with contractors to support
Setting Road Safety Standards and
them in performing their work in a safe manner.11
Monitoring Compliance
Depending on the agreement between corporations The requirement of companies to manage and monitor
and contractors, some companies take responsibility for contract workers safety performance will depend on

Chevrons
Process for Hiring
and Managing
External
Contractors

Chevron has developed a


company-wide process to
manage the qualification
and selection of contractors
from a health, environmental,
and safety (HES) perspective its contractors to help them inspections and the use of in-
that focuses on defining perform the work as expected. vehicle monitoring systems, or
requirements, company For example, part of Chevrons a behavioral safety program to
expectations, and monitoring contractor qualification provide coaching and feedback
contractor performance. questionnaire includes asking on driver performancein
The work of Chevrons if a contractor company has a similar manner to the
contractors is managed using a documented motor vehicle standards used for Chevron
the applicable Operational safety process; then, as part personnel. These expectations
Excellence processes; in this of the contractor qualification are typically reinforced in
case, the MVS Policy process. process, Chevron can review contract language or via the
the information supplied use of exhibits appended to
While the contractor has by the contractor against the contract.
the responsibility to ensure Chevrons expectations.
the safe performance of
work, Chevron views the At a minimum, Chevron
relationship as a partnership, requires its contractors
where Chevron engages with to cover pre-trip vehicle

Advancing Road Safety Best Practices for Companies and Their Fleets 13
the specific contractual agreement reached between Data Collection and
the corporation and contractor company. At a minimum,
contracted or lease drivers should be monitored in a Analysis
similar manner as company drivers and must be held
accountable to the same safety standards. Contractors Once the guidelines of a corporate road safety program
should be required to perform basic pre-trip and have been established, a process for collecting, analyzing,
post-trip vehicle inspections, and follow the same and reporting data must exist for tracking driver
process for vehicle malfunction and incident reporting performance, monitoring program outcomes, identifying
as set out in the MVS Policy. The use of in-vehicle areas for improvement, and measuring program success.
monitoring systems should further be used to track
the performance of contract workers and compliance
with the MVS Policy.11 Regularly used contract drivers Data Collection on Company
should also have their vehicles inspected by in-house Vehicles and Drivers
maintenance teams. In order to expand company knowledge and monitor
program success, it is important to set corporate road

Ryders Data
Collection,
Analysis, and
Reporting
Process

Ryders Safety Analytics Group


creates weekly, monthly,
and annual reports that track
incident frequencies and
identify trends. This information
is used as the foundation
for the development of the
companys safety strategic
plan. Each month, a detailed
which is a single composite distributes a Safety at a Glance
safety scorecard report is
score for all of the safety (SAAG) report. The SAAG report
created and reviewed with
measurement categories. TSI provides an intuitive dashboard
company leadership. The
has brought a heightened that shows real-time incident
report details topics such as
level of accountability among and trend data. The SAAG
injury and collision frequency,
the various teams within the report allows leadership to
safety costs, online safety plan
company. respond quickly to developing
(RyderSTAR) performance,
safety trends as they unfold
and training completion
In conjunction with the monthly throughout the year.
results. Ryder has also recently
developed another metric, scorecard report, each week
Total Safety Index (TSI), the Safety Analytics Group

14 TOGETHER FOR SAFER ROADS


safety goals and criteria for measuring performance. performance. In order for drivers to take accountability
Safety performance metrics should be established prior for their own safety performance, drivers need to have
to initiating a corporate road safety program, and can complete access to their individual driving history data
include a number of factors, such as injury and collision and risk rating.14 Through collecting, analyzing, and
frequency, the number of collisions per miles driven, the disclosing data on driver performance, drivers can be
number of collisions per vehicle, and the amount and better informed on how well theyre performing, how
frequency of deviations from the MVS Policy.13 The use close they may be to triggering remedial action, and what
of telematics in company vehicles is one way to capture action they need to take to improve their performance.14
data on driver behaviors. GPS tracking devices can be
used to capture warnings data including harsh breaking, Data on driver performance should be leveraged
harsh accelerations, seat belt misuse, and speeding. to create a singular source of truth about driver
performance.15 Accurate record keeping on violations
of the MVS Policy, Motor Vehicle Records (MVR)
Data Review and Analysis (including qualifications, training completed, etc.), and
Once data on company vehicles and drivers has collision reports should be kept for all drivers. This
been captured, this data can then be analyzed to information can provide actionable insights that can
identify patterns and trends in driver behaviors and highlight behavioral issues and training requirements.15
vehicle incidents.8 Insights from this analysis can Availability of this data can further allow for
help management make decisions about the most benchmarking, where drivers performance is compared
effective and efficient ways to manage risk.8 Fleet safety against internal and industry standards.15
policies should be continually reviewed in light of this
information to ensure companies align with best practice Opportunity for Shared Data and
and emerging developments.8 Training programs should External Reporting
include common areas for improvement based off of the
data collected. Fleet safety achievements are defined by positive results
in companies safety performance metrics. Specific
For industry best practice, data on safety performance achievements may include a reduction in motor vehicle
metrics should be reviewed either monthly or quarterly incidents, driver injuries, or costs incurred, as a result
to identify trends.8 Road safety performance should be of instituting road safety programs. Fleet safety can
evaluated annually against results from previous years, be used to share best practice and enhance industry
and improvement goals should be established accordingly. knowledge.8 It is important for companies to report the
Regular review of data on vehicle collisions can illustrate results of their road safety programs, both internally and
the impact of corporate road safety programs.8 externally, to maximize the impact of the program and
communicate key learnings.14 If companies can prove a
Depending on the needs and capacity of different reduction in their incident rate and their average cost
companies, in some circumstances, it is most practical per incident is known, companies can further project the
to hire third party organizations to complete data money their road safety efforts have saved.14
management and reporting.14 These external providers
can gather and analyze company data, providing Evaluating the success of implementing road safety
companies with detailed reports that are easy to interpret. initiatives is an important practice for boosting
employee commitment, improving company morale, and
shaping industry best standards.10
Act as a Singular Point of Truth for
Driver Performance

Data on driver behaviors can be used for auditing


conformance to the MVS Policy and measuring driver

Advancing Road Safety Best Practices for Companies and Their Fleets 15
PILLAR TWO
SAFER ROADS AND MOBILITY

There is opportunity for companies to limit


Managing the
the inherent risk of their road activities,
through adequate pre-journey planning Transportation Journey
and careful selection of transportation
routes. Transportation voyages should be Transportation journeys must be carefully planned and
analyzed to manage the risk associated with driving.
designed to permit safe driving practices,
Consideration for drivers schedules, distance covered,
and where possible, the safest roads for the possible hold-ups, and potential road hazards should
specific task at hand should be utilized. form part of the transportation planning process.

Walmarts Journey
Management
Planning

Walmart has a unique dispatch


philosophy, where the
company does not dispatch
drivers based on the available
hours reflected in its electronic
logging system. Walmart
drivers are dispatched based
on the hours drivers state they
are able to run. This dispatch
philosophy allows drivers to
control their schedule, adjust it
based on their individual needs,
and provides the driver the
freedom to take additional or
longer breaks as necessary.

Advancing Road Safety Best Practices for Companies and Their Fleets 17
Journey Management Planning breaks, or dangerous practice.8 In some circumstances,
the best way to reduce road risk is to limit the amount of
Efficient transportation planning plays a vital role in time spent on the roads. Where applicable, organizations
managing a companys road risk and supporting safe should consider sustainable journey planning, to reduce
practice. Management must set realistic schedules and the number of transportation journeys and time spent
delivery time targets to ensure drivers are able to drive on the road.8
well within speed limits and to account for possible hold-
ups.8, 13 Journeys should be planned to minimize mileage
and driving time8, and where feasible, multiple drivers Hazardous Route Mapping
should be used to ensure drivers are well-rested.15
An additional area of emphasis in a companys journey
management planning should focus on enhancing the
Employers should work with drivers to make it clear that
safety of all travelers by identifying and managing the
unforeseen events never call for excessive speed, missed
potential hazard associated with each journey. Route

Ryders Process
for Hazardous
Route Mapping

Ryder drivers travel on all


types of urban and rural
roadways such as interstates,
construction zones, school
zones, and mountain passes.
Since many roadways are
not specifically designed
for commercial equipment,
it is important that drivers
operate on designated routes
to ensure the safest and most
efficient route for the driver.

Route design is accomplished


by using software that
takes into consideration the
roadway type, route mileage,
traffic, weather conditions,
time of day, road closures, and
hours of service. To further
a drivers route knowledge,
Ryder may also provide Route
Hazard Guides. These guides
provide a pick-up or delivery satellite image of the delivery objects that may interfere
locations address, driving sites entry and exit points, with safe maneuvering.
directions, an overhead and any high-hazard fixed

18 TOGETHER FOR SAFER ROADS


mapping for commercial fleets should aim to avoid steep hills, sharp turns, poor road conditions,
residential areas, town centers, and schools where narrow bridges, roadworks, schools, etc.
possible.8 On occasions where drivers are scheduled to
drive on roads or in conditions they are not experienced If a transportation route is deemed hazardous,
with, a Journey Management Plan (JMP) should be check to see if there are any alternative routes
developed and distributed to drivers in advance of available. If there is, change the transportation
the journey to ensure drivers are fully prepared and route accordingly. If there is no viable alternative,
feel comfortable with the task at hand. A JMP provides ensure drivers are advised well in advance of the
detailed trip information including route hazards, safe transportation journey.
areas to perform equipment or cargo securement checks,
and safe locations to rest and stop for fuel. Provide additional training where necessary. Post
photos of route hazards and discuss the potential
A standard process for hazardous route mapping is set risks with drivers. Ensure drivers know the signs to
out below: watch out for and how to respond if issues occur.

Determine if any areas of the transportation route


are hazardous. Key factors to consider include:

Advancing Road Safety Best Practices for Companies and Their Fleets 19
PILLAR THREE
SAFER VEHICLES

Investment and upkeep of safe vehicles


Selection of Vehicles
is a key component of a corporate road
safety program. Vehicles should be
It is ultimately the responsibility of management to
selected with consideration for their procure and sustain safe company vehicles.8 In best
safety structures and when relevant, practice, vehicles are purchased based on the type of
additional safety features should be task they will perform.
incorporated to maximize vehicle
safety. Companies must further commit Vehicle Selection Criteria
to monitoring and preserving vehicle
safety standards via regular inspections, Selecting the make and model of vehicles should
not necessarily be a one-size-fits-all approach, but
maintenance, and servicing.
rather be tailored to the specific task that vehicle will
be required to perform. Before purchasing a vehicle,
companies should have a clear understanding of the
vehicles duties, including an estimation of distance to

TABLE 1: CLASSIFICATION OF COMPANY VEHICLES

Gross Vehicle
Size Class Description
Weight (Pounds)

Light truck Up to 10,000 Typically pickups or light vans

Medium truck 10,001 to 20,000 Usually refers to vehicles as 1 tons to 2 tons

Heavy truck 20,001 to 45,000 Usually refers to vehicles as 2 tons to 4 tons

Extra-heavy truck Over 45,000 Typically very large dump trucks and larger mix-in-transit trucks

Typically the smaller tractors and trucks equipped with a fifth


Heavy truck-tractor Up to 45,000 (GCW)
wheel for hauling semi-trailers or mobile homes

Extra-heavy truck tractor Over 45,000 (GCW) Majority of tractors, regardless of single rear axle or dual rear axle

Advancing Road Safety Best Practices for Companies and Their Fleets 21
TABLE 2: SAFETY FEATURES FOR CONSIDERATION IN COMPANY VEHICLES

Area for Safety


Safety Devices Available
Enhancement

Blind spots and Spot mirrors Underrun guards


visibility Spot cameras Rearview camera systems
Reversing alarms Side and back up cameras

Collision Automatic brake system that is set to maintain a distance no less than 3.6 seconds from
mitigation other vehicles. Sensors and vehicle technology systems work together to direct a vehicle to
brake automatically when the minimum distance is breached

Electronic stability Automatic brake system of individual wheels to prevent the heading from changing too
control quickly (spinning out) or not quickly enough (plowing out)

Lane departure Cameras and/or sensors work with vehicle technology systems to warn drivers any time a
warning vehicle begins to drift outside of its current lane of travel

Speed control Engine control system that prevents vehicles from exceeding a set speed limit

Seat belts Seat belt alarms

Additional vehicle- Curve speed warning Reduced speed/work zone warning


to-infrastructure Oversize vehicle warning Restricted lane warning
warnings
Pedestrian in signalized crosswalk warning Stop sign warning
Railroad crossing warning Weather impact warning
Red light violation warning Work zone warning

Additional Control loss warning Left turn assist


vehicle-to-vehicle Do not pass warning Pre-crash actions
warnings
Emergency electronic brake lights Situational awareness
Emergency vehicle alert Tailgating advisory
Forward collision warning Transit vehicle at station/stop warning
Intersection movement assist Vehicle emergency response

be covered, the conditions of transportation journeys, Additional Safety Features


and where relevant, the type of cargo to be carried.
A conscious effort should be made to select vehicles Company vehicles should be equipped with all devices
that perform well on both crashworthiness and legally required for their specific make and model.8
functional dimensions.8 (See Appendix 3, page 56 At a minimum, vehicles should also be equipped with
for The United States Transport Accident a first aid kit, emergency signaling device, and a fire
Commissions Safe Vehicle Purchase Policy) extinguisher.12 There are a number of additional safety
features companies may consider for their vehicles to
support drivers safety performance through vehicle-
to-infrastructure (V2I), vehicle-to-vehicle (V2V), and
vehicle-to-pedestrian (V2P).

22 TOGETHER FOR SAFER ROADS


AB InBevs
Motorcycle
Inspection
Protocol

Many of AB InBevs global


distribution centers rely on
sales representatives traveling
via motorcycles. With the
higher visibility of motorcycles,
AB InBevs motorcycles are
equipped with front-disk breaks
to allow for shorter stopping
distances and telemetry systems
to allow driver monitoring
Training for AB InBevs The daily inspection includes a
while in the field. The telemetry
motorcycle operators happens 360 review of the vehicle and
system provides the ability to
at least twice a yearonce in the driver completes a practice
track driver location, local speed
classroom and once in a practical course. Each driver has two
limits, rapid accelerations and
environment. Additionally, each chances to complete the course.
dis-accelerations, and idling.
morning before each motorcycle If they fail both they cannot
The motorcycle drivers also
operator goes on route there go in the field. Management
are equipped with full-face
is a morning blitz, where the also conducts spot checks
helmets, jacket and pants with
management team meets with by monitoring the telemetry
reinforcements and padding,
the operators to check the systems reporting.
steel-toed shoes, and special
vehicle and operators ability.
motorcycle gloves.

Vehicle safety technology is a rapidly emerging


field, especially in Australasia, Europe, and North
Maintenance and
America regions. Adoption of safety technologies or Servicing of Vehicles
other safety features will depend upon the specific
requirements of company vehicles, conditions of the Once company vehicles have been selected,
roads encountered, and the need of companies to management must then ensure that reasonable
respond to trends in driver behaviors and incidents. processes are set in place to monitor vehicle efficiency,
Safety features for consideration are listed in Table 2. track wear and tear, and ensure vehicle safety levels
(See page 22) are well-maintained.

Vehicle Inspections

Regular vehicle inspections are essential for


identifying malfunctions and managing vehicle faults.
The frequency and formality of vehicle inspections will

Advancing Road Safety Best Practices for Companies and Their Fleets 23
AIGs
Experience
with Collision
Mitigation

AIG Casualty Risk Consulting


was approached by a freight
company to identify technology
that could be added to new
Class 8 trucks to reduce
rear-end collisions, the most
severe type of collision. To
help solve this problem, risk
consultants recommended
that the customer invest in a
collision mitigation system for in roughly 60 vehicles. To date, this technology will provide a
their vehicles. As of 2015, the none of these vehicles have 40 percent reduction in severe
freight company has collision been involved in a rear-end crashes.
mitigation technology installed collision. It is estimated that

ultimately depend upon the capacity of the company. or operational leads. (See Appendix 4, page 58 for
When setting inspection requirements, it is also AT&Ts Pre-Driving Vehicle Inspection Checklist)
important to consider the duties of different vehicles.
The projected wear and tear of vehicles, based on the
Servicing and Vehicle Turnover
tasks those vehicles perform, is a good indication of
the inspection frequency required. In addition to pre-drive and post-drive inspections,
company vehicles must go through documented
Overall, it is best practice to ensure vehicles are maintenance inspections to regulate servicing and
inspected prior to and following every transportation renewal. These inspections must be performed by
journey.8 To minimize the difficulty of managing routine qualified persons, as set out in the MVS Policy, and
inspections, drivers should be trained in performing include a method for identifying and removing vehicles
basic pre-drive and post-drive inspections to check for that are no longer road worthy and/or safe to operate.
warning signs.8 These inspections should be formally It is industry standard to determine the frequency
noted and reported to keep management informed on of maintenance inspections based on manufacturer
vehicle status and to support post-crash investigation. requirements.12 Annual maintenance inspections are
recommended for vehicles with high mileage.
Safety critical components to inspect during pre-
drive and post-drive inspections include lights, horns, A complete preventative maintenance program should
brakes, tires, and steering wheel function.8 Depending include accurate recordkeeping of all service and
on the size of the fleet and resources available, some repairs performed; include pre-drive and post-drive
companies require pre-drive and/or post-drive vehicle inspection reports, detailing any defects noted and
inspections to be performed by department supervisors reported; require authorized inspections of all safety

24 TOGETHER FOR SAFER ROADS


Ryders Vehicle
Safety Features

All new Ryder tractors are


equipped with a vehicle
safety package that consists
of LED headlights, roll
stability, collision mitigation,
adaptive cruise control, and
lane departure warning. LED
headlights allow a driver to see
further down the road while
reducing eye strain and fatigue.
Lane departure systems warn
a driver any time the vehicle
drifts outside its lane of travel.
Adaptive cruise, roll stability, lane change maneuvers. and the road ahead. Events
and collision avoidance systems The system provides driver such as hard stops or turns
maintain a trucks following feedback using green, yellow, trigger the system which
distance of no less than 3.6 and red blinking lights. Safe automatically sends a 20
seconds and will apply the driving maneuvers blink green second digital recording to a
brakes any time it senses that while risky driving maneuvers team of SmartDrive analysts for
the vehicle is cornering too blink red. An overall GreenRoad review. Video that is confirmed
fast or a collision with a slower performance score for each as risky driver behavior is
moving vehicle is imminent. driver is compared to other used by Ryder supervision
drivers and any necessary for coaching. The system is
Ryder also utilizes in-cab coaching or retraining is especially useful for providing
technology such as SmartDrive provided by Ryder supervision an overall driver safety score
Systems and GreenRoad or a driver trainer. and as part of the post-incident
Technologies. GreenRoad uses claims management process.
an accelerometer to identify SmartDrive uses inward and
events such as hard stops, hard forward facing cameras that
turns, speeding, and aggressive continuously record the driver

equipment; and require mechanics and/or service With the right vehicles, safety equipment, and
providers to document completion of repairs.12 maintenance procedures in place, it is important that
company drivers have the appropriate qualifications,
skills, physical ability, and attitudes they need to
Reporting on Malfunctions successfully meet safety expectations.
Reporting guidelines must form part of the corporate
MVS Policy and cover the requirement of drivers to
report any vehicle malfunctions as soon as possible.
If a safety-critical defect is reported, it is crucial that
the vehicle is removed from the road for repairs
immediately.8

Advancing Road Safety Best Practices for Companies and Their Fleets 25
PILLAR FOUR
SAFER ROAD USERS

For a corporate road safety program to demonstrated at all levels of the organization.8 Gaining
be successful, employee participation support for improving road safety at the senior level
and commitment to safe practice is is crucial to ensure a company has buy-in from the
top.8 The inclusion of specific road safety objectives
essential. Companies must develop
in managements annual objectives is one way to
an environment that influences and
encourage participation in the organizations road
supports the emergence of safer road safety program. Once management support is secured,
users. Methods for influencing employee consistency in enforcing corporate road safety policies
attitudes towards road safety, expanding should be established. It is important that all employees,
employee knowledge, extending driver including senior managers, follow the same road safety
skill sets, and fostering ongoing learning policies and procedures to develop a commitment to
road safety at an organizational level.8
and development should be implemented
within a company.
Reinforcement of Road Safety Programs
through Incentives and Disincentives

To reinforce the importance of corporate road safety


initiatives, organizations should have incentive schemes
in place to recognize good driving behavior and penalize
Developing a Safety poor performance.10,14 Incentives should be distributed
Culture to employees in front of the whole organization to
acknowledge and reward employee commitment.8 On
the other hand, it is vital that consequences for poor
Companies can work toward developing an internal
driving behaviors are visibly enforced.8 Penalties for ill
safety culture through uniform messaging on safety
compliance to road safety standards must be delivered
initiatives, incentive and disincentive schemes for driver
promptly and with minimal leniency.
performance, and a process for reporting on program
updates and outcomes.

Gaining Buy-in from Management

In order for corporate road safety programs to be


successful, a commitment to road safety should be

Advancing Road Safety Best Practices for Companies and Their Fleets 27
Ryders Safety
Roll Call Initiative
TEAM 2
Eddie G. Agnew
Vanessa Allen
Hector Alvarado
Antonio L. Andrew
Omar Cano
Carl E. Carrico
Jose Chaparro
James A. Clements
Keith R. Cole
Gerardo Contreras
Zero Co s ons & Zero n ur es
Safety Roll Call
Nicanor Rios
Raul E. Rivero-Mendoza
Rick W. Roberts
Mark D. Robicheau
Henry S. Robinson
Dale A. Rodgers
Jose C. Rodriguez
Peter J. Roeseler
Faraldean R. Rolfson
Thomas L. Ross
Terry L. Ross, Jr.
Curtis R. Ward
Vernon L. Warren
Edward D. Weems
Connie D. White
Harold D. Willhoite, Jr.
Jason M. Williams
Marinna J. Williams
Michael Williams
Michelle A. Williams
Jerri A. Wilson
Mark A. Wilson
Daulfus L. Wood
Hung V. Le
Bai Lee
Micah Lee
William Lenart
Caroline Leo
Matthew J. Leonard, II
Edwin Lindemann
Patricia L. Linton
Chad A. Lippert
Sterling O. Littlejohn, IV
Xenia E. Loredo
Patrick A. Love
Madison S. Herrington
Jimmy L. Hicks
Haywood Hill
Walter L. Hill
Wynn Holland
Richard Holley
Amanda M. Hudson
James R. Hynum
Lillian M. Jackson
Jason T. Jagodzinski
Billy R. Jarrell
Clyde E. Mizell
Jonathan P. Mobley
Naim J. Moore
Robert Morris
Douglas M. Morrison
Jaabir Muslim
Jamaar Neal
Lafayette Orr, Jr.
Timothy M. Parrish
Marquise J. Pauling
James E. Perry
Charles M. Edmonds
Tony Edwards
Shawn K. Edwards, Sr.
William K. Ellis
William S. Emfinger
Joe L. Farris
Vance L. Faulkner
Mark E. Ferryman
Tadeusz S. Fiolek, II
Ambers L. Fisher
Luis C. Flores
Damon Kimble
Carlos King
Gene Klein
Joshua Koziol
Deshaun Laidler
Jasmine Lewis
Dedrek Lindsay
Ricardo Madrigal
Robert Malinowski
Amber Manning
Darryl Mauney
Timothy L. Fisher
Stan W. Floerkey
Antonio D. Floyd
Adam Fogle
Brian Fogle
Marcel H. Foulon
Thomas Franklin
Ernesto Galvan, Sr.
Eric Gamble
Ernie G. Gill
Richard T. Greathouse
2014
Phillip E. Kern, II
Clyde E. Kirkman
Parry W. Kitchner
David A. Kopcho
Joseph A. Kwiatkowski, Sr.
Bryant R. Lafex
Grover F. Lafountain
Thomas G. Lamoureux
Robert F. Lawrence
Raymond S. Lawson, Jr.
Thien Le

As part of Ryders corporate road


Thomas S. Cooper Tom P. Rough Russel K. Jenkins Jeffrey M. Perryman William L. Foman Terry McIninch Billy Green Brian Leahy
Yudelka M. Cornelio Acosta Wayne D. Roush Maxwell E. Wright Terry L. Lowe Debra K. Jennings Raymond E. Pickens Juan M. Garcia Reed Means Daniel K. Greene Donovan Leamy
Alberto Corralejo Greg Rumbaugh Kehinde A. Yisau Joseph L. Luce, I Timothy J. Jewell Shuford L. Plemmons Mike C. Garcia Gloria A. Meloche Freda E. Grice Raymond Lear
Derek R. Crawford-Wallis Pamela J. Sadzewicz Dennis S. Younce Michael B. Luna Allyson L. Johnson Terry R. Price Michael K. Garner Devontay Mitchell Stanley Griggs Lowell E. Lee
Adriana Davalos Ruben A. Sanchez Duhcem Zaathang James D. Maldonado Brian H. Johnson Tim Purdy Phillip L. Garvin Maurice Mitchell John W. Harries William C. Lee
Maria D. Delgado Rene Sanchez, Sr. TEAM 7 Ryan J. Martin Donald W. Johnson Donald E. Radford Nigel A. Garza Tuania Moore Perry N. Harris Shaaston S. Lee, I
Amber N. Dickerson Derrick A. Sanders Timothy L. Abbott Elisa J. Martinez Harold T. Johnson Jonathan Ragin Jimmy D. Gibson Darrell Moorman Lemuel L. Hart James Leffingwell
Ousmane Dieng James Sanders Carlos Aceituno Gerald Massingill Lester D. Johnson Alfonia Richardson Richard L. Gilbert Shannon Morgan Darven Hendley Keilen A. Lenderborg
Madior Diouf John Sanders Cesar R. Mata Otis Johnson Rodgers C. Richardson Joseph L. Glenn Komlan Morrison Bazle Herron Ricky D. Lester

safety program, every driver


John A. Ackerman
Jesus L. Duque Roger Schoch Todd A. Mc Kenzie Ronald O. Johnson Leviticus Roberts Daniel E. Glover Michael Murphy Darrell T. Hoover Melvin E. Louthen, Sr.
John P. Allaire
Erika Falcon Kenneth Schou Richard McLeod Willie J. Johnson Fredel J. Robinson Joseph L. Gordon Jordan D. Musso Wayne K. House Chico G. Lovett
Kevin L. Arnold
Deangelo E. Flagg Gerald J. Schwartz Barry L. Miller Kenneth J. Jones Martin Robinson Justin B. Graham Tameka Pearson Julian Jackson Alvaro Luna
Leroy Askew
Andres Garcia Brian K. Scully, I Danielle M. Miller James T. Jones, I Samuel W. Robinson Donald R. Gray Sean Perone Ostell James, Jr. Todd S. Lynde
Carroll L. Bailey
Hugo L. Garcia Randy Self Sherise R. Minor Eugene K. Jordan Kendall J. Rudolph Joeyl Gray Jeffrey Perry Oscar L. Jennings Gary A. Macko
Charles I. Barron
Phillip J. Garnett Henry L. Shockley Lorraine Montalvo Edith R. Joyner Brock A. Sanders Timothy P. Green Ronald Ramirez Lee Johnson Scott A. Marchlewski
Nanette S. Barton
Bruce A. Goelz Charlie R. Simpson Jaime L. Montemayor Arnaldo E. Julien Merle L. Schisler Michael L. Grenat Dejuan Reed David L. Johnston Jason A. Marriott
Robert J. Bendick
Carolyn J. Hall Richard Smith Janae J. Moore Richard L. Kee, II Eric Scott David Hagewood, Jr. Grady Reed Antonio Jones Steven Mauldin

who is injury and collision free


Normand Bergeron
Steven Hall Terry Smith Raidel Morejon Tobin T. Keen Jonas W. Sirmons, Jr. Martin H. Hahn, Jr. Brian L. Ring Kisha D. Jones Kevin P. McCabe
Sebastian M. Bester
Javier Hernandez Larry D. Spaeth Lisa M. Morse Donald Keith Michael Slater Randall Halcomb Mark Ritter Julian P. Jordan Mark A. McCabe
David M. Billings
Yvonne Hernandez Timothy Spenard Richard M. Mossbarger Ronald Key Ivan Smith Michael L. Hall Lisa Robinson Frantz Juste David McCue
Dale G. Brelsford
Rogelio Herrera Stephen Spence Lance Mullins Terry L. Kintz Mark D. Smith Gerald W. Happe Robert Rozycki Dwayne E. Kunkel David S. McCullough
William J. Brizard
Damon L. Hill Ralphael M. Stancil Jeffery L. Murray Raymond Kirkland Roger M. Smith David E. Harkness Karen L. Sergison Jorge L. Lage Roger McGraw
Robert Broadnex
Matthew Huddleston Glen R. Stephens Douglas A. Newcomb Jerry M. Laircey Thomas J. Struble Robert V. Harrell Kyle Shoemaker Sidney D. Landfair Mark A. McKoy
Herman Broos
Miguel A. Jimenez Jeffrey R. Stephens Shannon Newsom Mac H. Lallerstedt Romel R. Thompson Wendell Harrell, Sr. Carmela Suriano Jack W. Laney David W. McMillan
John B. Bruce
Atlas Johnson Eric Stevens Benjamin Nguyen William H. Lane Michael A. Tucker Nicholas Harrison James Swalwell Michael S. Lassetter Bruce Miceli
Shane R. Carlisle

throughout a calendar year is


Crystal R. Johnson Forrest J. Stewart Dang D. Nguyen Melody A. Lavaron Robert D. Weatherford Nicholas L. Harrison Donald Tasker James Leaphart James C. Middlebrooks
Fidel A. Carrillo
Penny J. Johnson Jerry Stice Chad E. Niedzielski Steven G. Leach Kenneth R. White David L. Harrison, Jr. Diana Taylor Jerry A. Lee Billy A. Miller
Denis A. Chardello
Michelle D. Jordons Ted L. Stockton Joanie OBrien Aaron Lee Gerry L. Williams John W. Harrison, Jr. Edidiong Udoeyop Justin K. Lisenby Dale S. Miller
Terry H. Chin
Jacqueline L. Kelly Robby K. Stoddard Jeffery D. Palmer Debbie J. Lee Reggie Williams Michael D. Harvey Stephen Webb Gaila D. Little Kevin Miller
Hector E. Cintron
Angel M. Keys Marion J. Stover, II Daniel D. Pappas Wayne A. Leeper Gary L. Williams, I William L. Hasselbring Christopher Weigel John D. Loofboro Charles R. Miller, Jr.
Clive A. Clarke
Jason T. Lewis Gregory R. Stuart Walter C. Partlo Danny M. Leggett Stanley W. Woodard Joshua S. Healton Wizdom Wells Tommy Lowman Walter W. Milton
Jose M. Concepcion
Carmen M. Liggett Joseph E. Taggart Reginald L. Patterson Tamara S. Lewis Jaqwaan M. Woodson Juanita H. Heaton Richard White Jose A. Mallol Michael A. Minichiello
Joseph J. Conti
Michael W. Lindsey Bobby L. Taylor Terry Paul Christopher L. Locklear Perry S. Wyatt William P. Hedrick Herbert White, Jr. Dalance D. Martin Richard Mireles, Sr.
Michael L. Conwell

added to an annual Roll Call


Onnie Massey, III David Teicher Brian L. Pelton Anthony L. Logsdon Herbert W. Wycuff Billy R. Hemphill Lamar Williams Jerry W. Mathis Jesse J. Monica, I
Richard H. Cornwell
Hugo Melendez Herbert M. Thomas Santiano Perez Johnny Long Gary W. Hensley Mark Wobbe Ferrante D. Matthews Daniel Monjarrez
Tony Corthion TEAM 16
Terrence S. Mitchell Edward E. Thompson Russell E. Peterson Keshawn M. Long Lawrence Hensley Hydeia Wortham Don A. McGee Bernard Moore
Ramfis J. Costas Phillip B. Amey, Sr.
Lawrence F. Mock Joseph R. Thompson Thai Pham James V. Longstreet Jeffrey W. Herring Michael McKinley Rolando Morejon
Thomas M. Dalton Roderick Atcherson TEAM 20
Arnetta D. Morris Rex E. Tierney Chuong Q. Phan Johnny Lovelace Gabriel Hijar, Sr. Robert E. Miller Donald R. Morey
Kelvin E. Davis Chad G. Blachowski Stacey Anderson
Syed S. Nadeem John W. Tipton John E. Phillips Donna L. Lynch Robert Hillebrandt Grover A. Mincy Carl E. Morris
Dante Dean David Blazo Charles D. Bice
Lorie L. Neese Eric J. Tomchik Khamphy Phommachanh Jerry L. Mack Arturo J. Holguin, Sr. Robert W. Moore Robert J. Mors
Lerdo C. Decker, III Bobby L. Bray Roger L. Birge
Mario B. Nuez Steven T. Tran Martin J. Pontius Donald Maddy Curtis Homer Earnest Morgan Kevin R. Murdock
Hamidou Diabate Terrence L. Brock Delrick L. Blue
Anthony D. Positano

poster. This poster is distributed to


Jose C. Palacio Jonathon M. Tremain Robert G. Dickson Manuel Magana, I Derrick Brooks Michael B. Horst Eddie D. Bobo Sergio C. Moro David V. Murphy
Oscar Palacios Don M. Turpin Zoran Puranovic Walter A. Maier Jerry W. Houston Ricardo L. Moura David J. Murray
David L. Dishman David L. Brown Tommy D. Bolton
Wido G. Palacios Franklin T. Twiss Jesus G. Quinones Danny R. Marshall Donald J. Howell John F. Nelson Raymond M. Nester
Collins E. Dobbs Matthew A. Burroughs Ronald Brack
Kishor P. Pandya Jeffrey Ullery Anthony T. Rairigh Rickie O. Mashburn Levar B. Hudson Joel Newman Daryl K. Nicholas
Henri Dormevil, Jr. Troy R. Charland David R. Brady
Anthony J. Poitras Astor L. Vallejo Gregory L. Reese Paul Mason, Jr. David E. Huff David M. Parker Berkley E. Noble, Sr.
Harold L. Drummer Jay A. Cheeks Timothy W. Breece
Isaias A. Ramirez Dean B. Vallejo Sharon M. Rethamel Harry R. Mathews David F. Hufford David Pelkey William C. Noecker, Jr.
Steven M. Duncan James E. Coulson, Jr. Glenn P. Brewer
Marvellous N. Revell Steve J. Vandusen Matthew R. Richards Frank Mc Clardy Steven E. Hunt Diosdado Perez Richard K. Norman
Ronald J. Durthaler Donald E. Craft, Jr. Ricky D. Brown, I
Leopoldo Rodriguez Arturo Vargas Victor R. Richardson Shirley D. Mc Gee Patricia A. Hunter Juan A. Perryman Edward ODonnell
Donald J. Dyer Jeffery T. Crawford Jacob S. Buie
Richard O. Rodriguez Kevin L. Vaughn Jeston J. Ripley Charles R. McCarthy Mark E. Hupp Aaron D. Pettry

all Ryder facilities to acknowledge


Michael Edwards Patricia C. Crookham Terry M. Buie John OKeefe
Alberto J. Sanchez Thomas R. Vaughn, Jr. Pamela S. Rogers Anthony P. McDaniel Jeffrey W. Hurley Christopher J. Pickens, Sr. Kevin OKeefe
Stephen J. Eliason James A. Daniel Daryl T. Canfield
Paul A. Short, Jr. Michael A. Vega Kevin B. Royer Sean D. McElroy John W. Hurm George P. Pidany Pedro Ortiz
Scott Elster David R. Downs William Carter
Ikhil Sichuga Esteban Velasco, Jr. Felipe J. Salazar Jerry W. McGinnis William T. Ingle James L. Pless David J. Osborn
Nick Esparza Omar S. Fisher Brian Chapman
Deborah L. Smith Curtis G. Venhaus Steve B. Sanchez Donald M. McSwain Johnny R. Johns Rodney Pollard David M. Parker
Thomas J. Farrell Dale J. Franks Duane P. Charlton
James M. Stuckey Johnnie Venters Michael A. Sanders Denis R. Mejia Jason J. Johnson Travis Pollard Richard E. Peachey
Zachary Farrenkopf Chris M. Gabel, I Floyd L. Chunn
Joel W. Tellis Juan A. Vera Jessica L. Scates Jose Mejias Jimmie O. Johnson Kent J. Powel, Sr. Floyd E. Peck
Odormiro Ferreira Henry Goldsmith Patricia Clevenger
Veronda L. Tevebaugh Sergio Victorino Dawn M. Schieberl Leigh A. Miller Steven D. Johnson William Powell Ralph L. Pegg, II
Jason L. Ford Darrius D. Gray Danny L. Conner
Patricia A. Thomas Craig L. Vorwaller Mark Schoch Chris Mitchell Lovevill Johnson, II Jeffrey J. Reinsberg Blas Perez

outstanding employees for their


William L. Ford, Jr. Michael O. Gray Brad Cooper
Fredy R. Toral Lloyd E. Wagner Denise A. Schumacher Danny C. Mitchell Alvin H. Jones Joseph C. Richard Maxim Petlakh
Michael D. French Carolyn H. Greiner Jay Creps
Pedro A. Uribe, Jr. Jerry F. Walker Debra D. Secor Steven D. Mitchem Anthony D. Jones Scotty Richard Albert L. Phelps, Sr.
Salvatore A. Furia Micheal L. Grice Christopher E. Crutcher
Luis G. Vargas Fred A. Ward Sidney R. Shelden Julio Morales Clinton F. Jones Edward Richardson Bradley Phillippi
Jorge Galarza, Sr. Samuel Grimes, Jr. Owen D. Daigle
Jesus J. Vega Randall J. Ward Richard D. Shepard Richard Morales, I Patti J. Jones Gregory T. Richter Roswald E. Phoenix, Jr.
Dean Galli David R. Gross, Jr. Rick A. Daugherty
Balvino Velasquez Jesse Warford William P. Shurkey David M. Morgan Brent H. Justice Jorge A. Rivera Scott W. Pickering
Glenn Galli Arlando Hall Michael D. Davis
Sandra Vernaza James D. Waters Duston J. Simmons Charles E. Morris Joseph K. Kasinger Francisco J. Rivera, Sr. Clinton T. Pike, Sr.
Michael C. Gallien Jeffery G. Hall William D. Davis
Fulton G. Vincent James D. Waters, II Brandy Smith Stacey L. Morris, Sr. Solomon Keita Juan Rivero, Jr. Ewan Pinnock, Jr.
Anthony Gaston Michael E. Hall John Deanda
Michael P. Wallace Ken K. Webster Dawn C. Smith Charlie Mouton Gilbert A. Keith Michael A. Robinson Linda Plato
Jonathan G. Gomes Richard E. Hall David E. Deckard

commitment to road safety.


James A. Webb Kenneth B. Wells Elizabeth J. Smith Jeffrey S. Muller Geoffrey P. Keith, II Travis Robinson Gerald Pletersek
Anthony T. Graham Robert B. Hartlove Matthew S. Dempsey
Jason L. White Gordon L. Smith Jason D. Myatt Arthur L. Kennon Brian L. Ruest L. C. Price
TEAM 3 William H. Green Philip J. Hartzog Donald A. Depew
Jackie D. Whittle Sharia A. Smith Alina Nadal James E. Key Demetrick Salley Warren Rahrle
Misael Abarca Thomas W. Greene, III David Heard Joseph H. Depew
Ronald Wigren Tyler M. Smith Cheryl Nave Troy D. Kimmell Feliberto Sanchez Orlando Ramos
James P. Adams Leon Groover, III William B. Honer Heather Duncan
Bradley R. Williams John L. Smith, III Charles L. Neal Kenneth B. King Frederick Sanders Lennin Raposo
Casimiro Adrian Jose Guarcas Randall S. Keller Jeffrey L. Dunkleman
Brian S. Williams Abigail Soto James A. Nelson Ronald H. Knox Pablo Santiago Gerard R. Raymond
Antonio T. Afonso John P. Guerrant Walter A. Kohut Andy Dupont
David E. Williams Maria A. Soto James A. Nelson Timothy J. Kyle Debbie Scaglione Valgene P. Reed
Gabriel Aguilar Louis Guillaume Charles R. Lantrip Timothy M. Estes
Randy L. Williams Donald A. Stafford Andrew J. Newman Michael Larkin Michael J. Schoeller Patterson Reese, Jr.
Timothy D. Allums Johnny Gumbs Doug Latham Mark R. Fairbanks

Ryders Roll Call recipients


Eric J. Willis Eydie M. Strickland John J. Nichols Clyde M. Lawson Jeffrey S. Shepherd Harry S. Reeves, II
Joseph J. Anderson Rigoberto Gutierrez Lynn W. Lehman Jason Fish
Jason S. Willmorth Jeffrey Swanson Bobby Niece, III Larry F. Lawson Lance L. Simmons Carlos A. Reyes
Rolando A. Angulobernal Donald R. Harding, Jr. Frank Marshall, III James A. Fitzgerald, Jr.
Andrea Wilson Pasang Tamang Ericka D. Norman Mario Lazalde Edwin D. Smith
John H. Armstrong Nathan R. Harris William E. McGhee Elizabeth L. Franklin Franklin Reyes
Phillip Wilson Troy D. Taylor April A. OBrien Allen Leclaire James R. Smith
Willie Arnett Michael T. Hasty Harry McMillen, III Mark W. Frazier Daniel L. Richardson
Brian P. Winters, Jr. Yvonne Taylor J. B. Oliver David M. Lee Mark Smith
Andrew R. Babineau Ralph Hernandez Anita K. Myles Raymond G. Frederick Earl Richardson
Kenneth Wolf Karen L. Thelen Pedro J. Ordaz James C. Leito Delfin Soto
Lance J. Baker Robert Hetu Clair R. Neff Gregory S. Gable Stephen A. Richardson
Ian Wood Keith M. Thompson Wendy H. Otano John R. Lewis Gary L. Spence
Juan Barron Darius D. Hill Joseph D. Nolen Gerardo M. Garcia Douglas J. Richer, Jr.
Lowell I. Wright Tamera L. Thuma Turpin G. Owens Kenneth R. Lewis Arthur Spencer, III
Timothy Barron Jeffery W. Hinrichsen Jefferson E. Pearson Richard Garcia Joseph L. Ritchey
Floyd E. Trainor

are often rewarded with prize


Randy Wynn Edward F. Hislop Raymond M. Owens, Jr. Terrell Pearson Curtis W. Liford Corey D. Gill Allan Sroka Dean A. Roach
Charles A. Bassett Spiridon Xanthacos Henry H. Tran Rafael Ozuna
Robert L. Hoerter, Jr. Thomas L. Post Sheldon R. Lindsey Collin R. Gregg Edward Stephens Stephen Robertson
Steve Bearden Daniel Zajicek Hung T. Tran George S. Parks
Stephen A. Hopp Tyrone Randolph Paul E. Lindstrom Larry R. Gregg Glason Stewart William K. Robinson
Mayumi Beasley Paul Zimmerman Stanley D. Tran John R. Paulus
Terry L. Huff, Jr. Kirby L. Reed Marvin D. Lisle Randy J. Hall Michael Stewart Edward J. Robitaille
David V. Benne Josh O. Zueger Jeanni J. Trimmer Felicia L. Pegues
Timothy L. Hughey Dwight D. Reed, Jr. Lisa Livingston Alison M. Hammack Joseph H. Stough Ismael Rodriguez
Terry L. Block David A. Zuhars, III Elizabeth F. Tupper Vladimir Pea
James Hutchins Noel Rodriguez, Jr. Randy L. Lloyd Jared M. Haney Wendell C. Stoy Orison H. Rollins
Robert L. Boggess Andrew H. Tyler Curtis Pennywell
TEAM 4 Donald P. Hynes Demetrius R. Russell Vance K. Lloyd, Sr. Cheryl A. Hanson Keith M. Strochine Robert Romeo
David Bradshaw John M. Vancanneyt Marquis M. Peoples
Brandon Woods Paul S. Imperatore Dominic T. Sawyer Vernon A. Lochtefeld Gregg A. Harcourt Charlie M. Syracuse Howard I. Root
James J. Braswell, Jr. Tiffany J. Vargas Oscar A. Perez

giveaways that are presented to


Dieuseul Ismee Nicholas Scott Derrick S. Looper Robert E. Hargrove Mario D. Tanner Timothy W. Ross
Ruben R. Bravo, Sr. TEAM 5 Ariel M. Walker Deyanira Phillips
Robert L. Jackson, Jr. Sean T. Sloan Luis R. Lopez Mark A. Hartsfield Bruce L. Taylor Stanley J. Rotkiske, Jr.
Daniel S. Bridger Mitiku T. Abate Michael Washington Jackson Pierre
John J. Jacques, Jr. Johnny Smith Monte L. Lovett, Jr. Brett M. Heise Joey L. Taylor Mcclellan C. Roush
Burke A. Bringer William A. Abbott Elenita A. Webb Nexon Pierre
Reginald W. James Reginald B. Smith Alfredo Lugo Michael R. Hodge Jermaine A. Terry Mario Ruiz, Jr.
David Brooks Donna J. Abney Michael T. Webb Alfredo E. Pineda
Inefable Jean-Baptiste Richard R. Stott John L. Lumpkin Tanisha L. Holt Christie Theriot Gregory L. Rundle
Reginald L. Brooks Francisco R. Achulli Timothy L. Wellman Juan C. Pivaral
Kenyatte Jenkins Dorothy L. Straughn Gary L. Lykins Emanuel J. Hunt James P. Thibodaux Shawn T. Rutherford
Anthony Brown Isabel Achulli Jammie Welsh Lori A. Polson
Eddie Johnson Rodney K. Taylor Rosemary Lynch Dennis R. Jackson David Thompson Clifton P. Sanderlin
Dana K. Brown Lonnie J. Adams Barbara A. Wenger Marteus A. Porterfield
Tyrone Johnson Richard L. Thomas Paul D. Lyons Wayne A. Johnson Wyman Tolbert John W. Santagate
Lawrence E. Brown Richard A. Adkins Joshua A. Wenger Ronald M. Posey Earle J. Mackenzie Robert Torres

drivers in front of their peers.


Melvin A. Brown Roosevelt Jones Robert Tucker Mckinley S. Jones Lorenzo Santiago, Sr.
Taye A. Akinro Sarah M. Wenger Wendolyn A. Proveaux Mike D. Macowan Donnie R. Trotter
Rodney T. Brown Donald A. Judy Genevieve Turner Kent L. Kelley Steven T. Saunders
Loida Alcocer W. J. Wesson, Jr. Jaime Quintero Lionel A. Madison Mark A. Troutman, Sr.
Gary L. Butler Johnny Juillet Jason B. Vaughn Kyle E. Kelley Thomas C. Scheider
Roberto Aleman-Mena Bobby R. White Rick C. Ramaley Fereidun Maeen Wilbert Upkins
Edmond B. Butler, Jr. Darren L. Keipp Michael D. Walsh William B. Kelley Charles J. Schlosser, III
Lori A. Alexander Brian E. White, II Alex Ramirez Willie M. Mason Jorge E. Valdes
Pamela Caldwell Richardo A. Kerr Dorian D. Ware Leslie H. Kelley, Jr. Peter K. Seabron
Rickie A. Allgood Sedrick R. White-Truman Ronald J. Ramirez Franklin D. Masonoff George M. Valme, Jr.
Thomas J. Calgaro William Kilbride Ricky D. Waters Gary D. Key Chad S. Secord
Felipe Alvarado Deborah J. Wilford Yashoda S. Ramkissoon Marshall D. Massie Richard W. Van Camp, III
Douglas B. Campbell Oxley T. Kinnaird James R. Williams Andrew G. Law James E. Seelinger
Earl P. Amsler Kerry N. Wilkes Ross A. Raymond James A. Mattox Edgardo Vega Mezquita
Luis R. Carcamo Roy E. Landis, Jr. Ricardo D. Williams David Lee Robert K. Serafin
Ada H. Anderson Barry Williams Robert L. Reed Gary R. May Darrell J. Washington
Joanna Carney Brandon Lane Marco B. Willingham Heather Lewis Lester J. Shaw
Desiree D. Anderson Debra A. Williams Philip R. Reynolds John May, Jr. Travis L. Welch
John Carpenter Robert A. Lapointe Curtis Winston Patrick T. Linck William E. Shaw
Felicia A. Annan Jeremy J. Williams Heather D. Ricketts Rickey A. Mayes Allan Wells
George D. Carsey John J. Laurin John A. Williams, Jr. TEAM 17 Brent D. Long Stephen Sheely
Carlos H. Arango Richard Leblanc Tyrone G. Roberts Ben D. McCutchen Brian D. Love James H. West, Jr.
Jerry L. Carswell Troy D. Winslow Michael L. Akin James C. Sheets
Gerardo Arriaga Anthony Llorens Roosevelt D. Robinson Ricky A. McDonald Ronald B. Luna Calvin R. White
Isaiah Carter Jesse J. Winter Johnny F. Allen Jazale S. Shell Smith
Tabatha M. Atilade Markus D. Lockett Larry D. Rockett, Jr. Joe A. McKinney Judy L. Maag Andre Williams
Martin M. Carver Gina M. Woldt Kevin G. Arnett Philip E. Sherrill
Jose Batista John T. Longstreet Roberto Rodriguez Deborah R. McLeskey Nicholas Maenza Jerome Williams
Denis Castro Elizabeth A. Beckman Fernando Woods Ronald S. Atherton, Jr. Eloise Shine
David M. Longstreth Rogelio Rodriguez Robert E. McLeskey Marcus J. Malone Corey M. Wilridge James Shipley
Aaron L. Celestine, Sr. William N. Beeler Ronald E. Woods Abimael Rodriguez, I Kraig Barker
Mark A. Ludeman Timothy McPhillips Terry A. Mason Casey D. Wilson Jeffrey Shively
Michael Chabot Steven E. Beets Calvin D. Woolston Joseph A. Romano Thomas Barton
Robert A. Mac Iver David A. Menefee Jody D. McFarland Jemel S. Wilson John A. Shively
Joseph B. Chierici Robert Benevento Nickole M. Yerian Rajdeo Sahadeo Bradley W. Becker
Todd D. MacGowan Lee B. Merideth Bryan P. Miller Jerry Wines Gregory J. Shreffler
Reagans Cleveland Bobbi L. Bennett Maldon L. Zingery Santos J. Santiago, II Brian A. Beean
Joseph E. Marano Sean Metcalf Dean Mulholland Steven Wojciechowski Louis B. Sibilly
Gary K. Clinesmith Nicholas B. Bentley David R. Schram Jack E. Bindschatel
Robert L. Cole Jose A. Martinez TEAM 10 Danny P. Miller Truong Nguyen John G. Wood Alvin D. Simms
Esther B. Berko Gene H. Scott Louis J. Blume Dwight Miller, Jr.
Paul J. Collins Brian Marty David E. Anthony Charles E. Noland TEAM 38 Albert L. Sizemore
Eric D. Berry Gilbert D. Scott Jeremiah T. Bradow Anthony Milton
Richard G. Compton Ernest F. Matlock Roneesha E. Battle Stephanie M. Offutt Michael D. Abbatiello George W. Slate, Jr.
Tarnue J. Beyan Edward Sellers Alson N. Bright Kevin W. Mitchell
Robert N. Conti, Sr. Jay P. Medeiros Eric M. Bowman Brent W. Osborn Kevin L. Adams Danny Slaughter
Jon D. Bishop Zeko R. Sharpe Gordon C. Canfield Shirley A. Moore
Ronald L. Cook Jose L. Medina Jeffrey Cline Dana L. Osborne Jeffrey C. Aikens Walter Slowik
William G. Blankenship Raquel L. Shaw Eric W. Carpenter Randall L. Morford
Timothy Cook Rocky I. Mee, Sr. Anthony K. Cobb Jesse A. Pacheco Robert W. Aitchison Darlene K. Smith
Sherry L. Blondell Darren C. Shelby Shawn G. Carpenter Roy F. Morgan
William W. Cook Cesar Miranda Johnnie Common, Jr. Jeffery D. Parks Taney R. Altizer John T. Smith
Pamela S. Blue Junius P. Sherwood, IV Vincent L. Chelf Nick Morine
Richard Corn Eddin A. Morales Harry Dunbar, III Raul A. Peixoto Anthony J. Alvilhiera Larry K. Smith
Tonya R. Boicourt Charles L. Shields Joshua E. Clifford Shawn E. Myers
Timothee Costume Ra Sheem Z. Mosley Brandon A. Godbolt Tammy R. Pigg John Amaral Thomas L. Smith
Henry L. Boyd Josh R. Shikle Dennis Cook Mariano O. Nicdao, Jr.
Lazaro L. Crespo Crispino Muiz Shrome L. Jones Debbra D. Pillow Claude Anderson Bradley W. Smith, Jr.
Edward O. Breckenridge Michael C. Sims Kenneth V. Coombs Ernie D. Northern
Elbert Cross Edward P. Nelson Robert L. Sykes Matthew R. Pillow Timothy L. Anderson Michael S. Snyder
Daniel L. Brown Clarence R. Singletary Clarence E. Cromwell Lincoln D. Nunn
Jonathan R. Davis Clifton A. Niles TEAM 12 James Dady Eddie D. Pratt Daniel C. Armstrong Jose D. Sousa
Lynsey M. Brown Larry S. Noyce Victor A. Sinisterra Russell L. Nunn Jeffrey L. Rees
David B. Dearing Roger D. Burchett Johnny R. Beaird, Jr. Susan A. Slade Matthew Denhardt John Aspray Larry M. Sowder
Stacey K. ODonnell Brent N. Oden James C. Rhinehart Randall K. Atkinson James L. Spears, Sr.
Chris L. Debey Leah A. Burns David L. Chaney Carla A. Smith Clifford L. Densmore, III
Juan C. Ortiz Ronald J. Odom Stephanie S. Rochelle Timmy L. Autry Lynn A. St. George
Ernest Deleo Beverly J. Burpo Calvin G. Chapple Karen L. Smith James L. Ekins
Kathy A. Overbay Gary L. Ogura Gerald A. Rose Clayton Avant Kenneth C. Stadtmueller
John E. Derushia Maria D. Cabrera Steven M. Clary Richard L. Smith Robert Eldredge
Ronald C. Pancoast Che J. Ontieveros Robert J. Ruddy John J. Avelino, Jr. Gregory M. Stafford
Francis M. Dethlefsen John Caldwell David E. Cloud Vernetta A. Smith Maynard S. Failing
Daniel F. Paquette Jose G. Ontiveros, Sr. Elmer G. Rummage Michael L. Balasa Terrill A. Stephenson
Scott J. Dimicco Edilberto Canizalez Pablo T. Cortez, Jr. Donald Smith, II Thomas W. Fernburg
James W. Pardington Fred Orozco Lem Russell, Jr. Scott A. Ballantyne Richard G. Stevenson
Ronald J. Dixon Nyemade W. Carey Julius B. Craig, Sr. Earnest L. Smith, Jr. Patrick J. Flynn
Charles D. Parish Jose P. Ortiz Billy J. Scott Michael R. Ballard Robert Stever
Earl C. Dooley Robert C. Carey Steven P. Crawford Lawrence Smith, Jr. James Forton
Francisco Parra Louis Otano Karl M. Sebright Julius A. Banyai Robert W. Stockdill
Andrew T. Doolittle Marion E. Carlisle Ricky A. Currier Patricia A. Sparks Cedric C. Fundunburks
Harold A. Parrish Michael K. Ovenshire David Shea Stephanie Barbosa Robert E. Stong
Wilbur L. Dozier Danny D. Carter James M. Dittrich Leland R. Stanford Jason D. Garrett
Jose A. Perez Lonnie D. Owens Brian C. Sheets Robert A. Beam Scott K. Story
Carl E. Dry James E. Chapman Michael R. Givens Thurman R. Steele David S. Goetterman
Manuel Perez Anthony D. Parker Laura L. Shuck Daniel J. Beaudet Caitlin E. Sullivan
Tareq Dubbein Jennifer L. Chenoweth Jose L. Gomez Nina B. Stegall Terry Gottschalk
Guito Pierre Robert L. Parker Charles E. Sillers Jeremiah J. Sullivan

Walmarts Safe
Dennis A. Duncan Timothy J. Christian Ricky H. Guerra Tabitha L. Stevens Eldis Govin-Varela James M. Bell
Clinton T. Pike, Jr. Willie J. Pearson Charles E. Sims John W. Bell Scott D. Sullivan
Randy J. Duncan Sarah G. Cline Ramon E. Guzman John Stewart Scott R. Hall
Marlon A. Plua James T. Pentecost Katrina L. Sims Shawn Swett
Earl D. Duncombe Robin P. Cochran Darryl W. Harris Stephone B. Stowe Allen M. Haskins William D. Bellino
Steven J. Pollard Clarence W. Horn Jeff D. Perigo Christopher D. Slone James W. Benbow Sean Sylvain
Guillermo Duron Darlene Cole David Swanson, Jr. William C. Hauch
Allen Powell, Jr. Roderick L. Humphrey Jason B. Perry Sandra M. South Clark E. Berkey Philip M. Szarka
Christopher M. Eaton Gerri L. Cook David P. Takoussimtantang Rodger W. Haugen
Timothy Quick Dickson W. Illon Romie Perry Randall W. Stewart Keith A. Berube Ruben A. Tamayo
David W. Edwards Steven J. Cooper Kristopher S. Taylor Craig Hawkins
Gregory G. Racette William Irizarry William Phelps Jerry L. Sullivan, Jr. Dennis J. Blanch Marc Tellier
Keifer Edwards Joe Covarrubias Junius Thomas Michael Hawkins
David Ramos Margie Jackson Lee C. Phillips Daniel F. Sustic Michael H. Blanchard Michael Terry
Joseph H. Eggers, IV William L. Cox Keith P. Thomas Donald H. Heinz
David L. Randolph Dairy G. Johnson, Jr. Allen R. Pickett Kenneth Tarrence David C. Blanford Bruce K. Thomas
Howard Ellis Darryl R. Craig Lisa D. Thomas Dennis E. Helmer
Scott G. Ratchford Christopher D. Kelly Robert J. Pittman Rhonda L. Taylor Steve A. Bloxom Billy Thompson
Arturo J. Escobar Tia L. Craig Patrick Thomas Mark R. Hiar
Jason O. Rios Charlie E. Littleton Ronald W. Pitts Jerald R. Tinin Andrew G. Blundon Delano A. Thompson
Everett Evans Jonathan S. Cunningham Veronica L. Thompkins Gary A. Higbie
Jose E. Rivera Piu M. Ly Veit M. Pogner James D. Toone, Jr. John P. Bogan Phyllis A. Tibbs
David Ewin Elizabeth A. Dale Oliver D. Thornton Peter Higbie
Tashana K. Robinson Scotty L. Mayo James L. Pollard Thomas T. Tyler, III Chris Borman John Toro
Omar Fernandez Timothy L. Dale Douglas P. Tomlinson Terry R. Hill
Luis R. Rodriguez Scott N. Mills Douglas J. Pope Anissa A. Vandygriff Steven Towne
David Fields Edward A. De Hainault Daniel Toro Nicholas R. Hines George M. Bossard
Angel L. Rosario Sally K. Mowen Keanon L. Pratt Orlando G. Wade Eric W. Trafton
Donald C. Fitz Curtis Hodge Samuel Brickey

Driving Incentive
Teresa De Jesus Curtis A. Townsend Randell S. Price James B. Watts
Leland Fondow Latiya D. Deshazier Raul R. Salas Reginald D. Neal Derrick C. Howe Michael Bridgman Lynne M. Traghella
John E. Trujillo Roger Pruitt Jeffrey S. Weaver
Mark H. Ford Demba Diene Sean W. Salthouse Douglas A. Odom Billy Hubbard Adelard J. Brousseau Alexander T. Tran, Sr.
Donald R. Tubbs John C. Raglin, Jr. Kevin C. Webb
Rodney A. Ford Moumouni B. Dityaro Anthony J. Sammut Anthony L. Phillips Troy D. Hutchison, II Emerald G. Brown Louis Triplett
Bambi M. Turner Ronald D. Randle Daniel H. Whitacre
Harvey Foster Patricia A. Duncan Domingos N. Sanchez Hollis K. Polk John L. Irwin Daniel R. Brunelle Timothy A. Trumble
Gregory N. Ussery Billy G. Rash Nathan E. White
William W. Fowler Theresa A. Dunkling Edwin A. Santiago Bridget Ramirez Phillip Jones Norman Burgess Jordan T. Tucker
Richard L. Valle Kenny G. Reid James L. Whitehead
Stephen J. Fox Irshad A. Durrani Jose Santos Theron F. Ramsey Clayton D. Jones, Jr. Thomas N. Burr Brian J. Van Valkenburgh, Sr.
Gary P. Vanpernis, Jr. Jeffrey L. Rice Terri L. Winn
Joel Francisco Bertha L. Duval Rodney Satterwhite Harold A. Riley Thomas J. Kanthe Barry G. Burton Melvin Vance, Jr.
Lee M. Varner, Jr. Calvin Richardson Ricky Y. Woodson
Lucius Frazier Glenn K. Edwards Daniel L. Schiffer Rodney L. Rollings Michael J. Kenyon James F. Bush Danald Vargas Mendez
Andree Villacorta Rickie R. Richmond Jon R. Yancey
Larry D. Fyfe Melissa R. Eli Todd M. Schultz Robert Salazar Jay A. Keyser Jay R. Butler Pedro O. Velazquez-
Elizabeth A. Vincent John P. Ritchie Byron K. Yokley
Terry Gallin Daniel G. Elliott Christopher P. Scroggins Marco P. Sotelo Kirby D. Killian John Butz Rodriguez
Dennis Virgil Frank Rivers, Jr. Roy F. York
Bernardo L. Gaytan Mohammed Elouadih Clinton L. Scroggins Elbert Sparks, Jr. Brian L. Kramer Christopher P. Calloway Richard Vellante
David D. Vosberg Martin R. Roberson, Sr.
Edgar V. Gibson, Jr. Milford W. Evans Howard K. Simpson Lashonda M. Staton Ryan Kramer TEAM 22 Brian E. Canavan Daniel E. Vilnit
Mike W. Vreeland James F. Robertson
Lester Gilbert Wuraola L. Faniyi David W. Smith Vivian K. Steele Michael A. Ladd Kevin D. Anderson Joseph R. Cantave Jason T. Vogelsong
Gerald L. Walker James T. Robinson
David Gilly Juana Fernandez Kurt F. Smith Susan I. Sykes Michael L. Leonard, II Dewey Beard Anthony C. Carnaggio Zdenko Vukovic

Programs
Stephen M. Wallon Robert W. Roderick
Douglas Glendenning Vickie J. Foran Steven L. Snider Gerardo Vela Troy Lester James L. Bobo Andrew M. Caron Robert C. Walker
Sanford W. Ward, II Herman G. Roland
Reginald Goffney Dana L. Ford Donald K. Snyder Carl R. Walker Antonio Lewis Tonia L. Byars Alan E. Carrington John J. Walsh
Bruce Warner Darrell F. Ross
Terry L. Goodwin John D. Fox Benjamin Soto Chuncey D. Williams Richard C. Lewis, Sr. Kevin L. Craine Randall Cearbaugh Jeffrey A. Ward
Trent A. Waters Iran Ross
Tony A. Grant Eduardo Galindo Jeffrey A. Studimire Lashaun L. Wilson Don L. Livingston Lashondra C. Davis Richard P. Cerreta Larry B. Waters
James Watkins Chad A. Rud
Johnnie E. Grantham Laouali Garba Bouzou Jeffery A. Sullivan Jeffrey Locke Joseph E. Dodson Thomas A. Chace Charles S. Watts, Jr.
TEAM 13 Kerry Watkins Mark Rumps
Michael A. Gravely Rodney L. Gates Reginald Tanksley Keith W. Love Mark C. Evans Thomas R. Chamberlain Bradley W. Wears
Richard D. Abbott Regina Watkins Dan E. Russell
Forrest L. Green Nicole L. Gibson Robert L. Taylor Joseph R. Marek Jesse J. Ingram Timothy A. Chase Timothy A. Webb
Sandra K. Abbott James P. Watters Sandra V. Russell
Michael D. Green Beth L. Gill Robert P. Taylor Richard S. Martin Sandra K. Jeffries Michael Chelton David Wharton
Anief I. Abdul John M. Weaver Santiago Saldivar
Stevie Green Andrew N. Gillium Horace L. Taylor, Jr. John A. McCliggott Elliott Jones James D. Chiasson John K. White
Jeremy W. Abercrombie David E. Webb Jeff A. Sandow
James L. Greer Michael A. Godfrey Hugh H. Tennon William J. McDonagh Taunya L. Martin Floyd K. Childress Charles D. Whitt
Jira J. Adams Irvin C. Weber Brett E. Sauer
Harvey A. Greer, Jr. Jose A. Guevara Antero E. Terceira Marvin S. McGill Delbra McKinney Ricky L. Christine Stephen C. Wickham
Larry Allen Lynn E. West Buford G. Scott, Jr.
Kenneth A. Grimsley John F. Guth Gary S. Terracciano Daniel C. McIntosh Shirley A. Milam John Church Robert F. Wiertel, Sr.
David K. Alley Paul Westwood Benjamin Sebaugh
Victor A. Guajardo, Sr. Treva K. Haddix Robert G. Tharpe Thomas D. Melton Martha J. Phillips Donald W. Clark Eric M. Wigal
Marie K. Alston John W. Wheeler Josh W. Sharp
Hiram A. Hall Damon D. Hampton Paul H. Therrien Gregory L. Miller Sharonda Phillips-Glover Steven Clark Brian J. Wilk, Sr.
Sherry L. Alwell Sinthia Whisnant Crystal G. Sharpe
Glen W. Hand Marjorie L. Harlan Daniel E. Tincknell Joe P. Molina Cheryl A. Roberts Michael A. Clark, Jr. Scott J. Wilkes
Robert J. Anderson Felicia Wilburn-Porter Kevin L. Sharpe
William P. Hansen Beverley A. Harper John D. Tiniakos Norman W. Munley, II Dorothy J. Smith Jack Clement Thomas Wilkins, Jr.
Debra J. Arcement Don T. Williams Michael L. Shaver
George C. Hays Tina M. Hatcher Ronald Tinsley, Jr. Brian G. Nellis Marcia L. Smith Donald W. Colcord Michael A. Williams
Steven R. Arel Ernest Williams Pamela R. Shaw
Justin Heck Michael J. Hensley Joseph V. Vacarella, Jr. Brian C. Petit Lakesha Y. Stephenson Daniel S. Cole Terrill L. Williams
Eddie W. Armstrong Karen M. Williams Michael Shephard
Marvin A. Hernandez Ronald R. Herald Manuel Vargas Larry J. Petit Tinita L. Street Reynaldo Colon Anthony Williamson
Scott G. Arthur Lamarcus A. Williams James A. Silvas
Yamilez M. Hernandez Joaquin Heredia Roberto Vasquez Richard L. Piercefield, Sr. Daphane D. Tunstall Charles E. Cook, III Bill J. Willis
Van D. Averhart Michael A. Williams Damian M. Simpson
Paul D. Herndon Rodney C. Hiatt David Vazquez Frederick J. Pike Marie Walker Christopher M. Corduck Leon C. Willis, Jr.
Jeffery Bacon James H. Willis James L. Sims
Alfred Hill Angela M. Hicks Homere Venescar Ronald L. Powell Shauntaurus L. Wicks, Sr. Steve Crawford Mark G. Wills
Daryl A. Baham Ladon O. Willis Stephen A. Sipos
Ernest E. Hoback Michael K. Hilliard David T. Wakefield Gary Preisinger Jerry M. Cummings Damon T. Wilson
Cathy L. Bailey Curtis G. Wilson Joseph M. Sisk TEAM 23
Daniel W. Hodges Fairfacts R. Hodza James D. Walker Michael L. Reagan Jessy F. Cunnigham, Sr. Patrick R. Wilson
Larry M. Bailey Delores Wilson Fredrick R. Sizemore, II Deborah D. Brownlee
Charles Hogue Bobbie A. Hoytol Cleo B. Walton James R. Roby William R. Curry Michael A. Wiltshire
Patricia M. Banbury Samuel A. Wilson Andrew M. Smith Darrell Love
Timothy Holland Lian Huapi Timothy A. Weatherby Jason A. Rogers Richard A. Cushman David M. Wilzbacher
Chris W. Banta Jason C. Wolfe Robert A. Smith Rhonda J. McAlister
John E. Hollingshead Ram Hup Michael R. Weldon Brian C. Ruby Peter E. Dagenais Okel E. Wimmer
James S. Baram, Jr. Latrena D. Womack Robert E. Smith Leticia C. Piana
James H. Hollis, Jr. Elisa Jimenez Ronald H. Wensley Kevin L. Russell Brian E. Dalrymple Michael Wingard
Emil A. Barnes Tarrell D. Womack James P. Snyder Lavette C. Robertson
Joe Hunnicutt Linda F. Johnson Bobby D. Wesberry Ronald Sanford Mark C. DAnci John A. Winn
Thomas A. Barron, Jr. Timothy Wood James K. Sollars
Christopher E. Hunter Jerry A. Jones Marcus A. White Clarence V. Scott TEAM 24 Ronald D. Dancy Keith W. Woodman
Benjamin Bell Roosevelt Woods Richard L. Southard
Terry L. Hunter Valarie Jones Reginald D. White David Secord Kyle M. Bacon Roy W. Daniel Earl V. Wright
Ellen P. Bell Frank Wyche Gary L. Sparks
Brian J. Hyer Donald M. Jones, Jr. Richard A. Wilkerson Joseph Sewell Leslie L. Banks Steven L. Darby Ramsey A. Yarborough
Lloyd S. Berry Louis Wyche

PAY NCENT VES


Cortez D. Williams John L. Shaull Autry Spencer Joy L. Bezeau Larry J. Davis James E. Young
Muhammad Irfan Augustina O. Joseph Onzo Beverly Stephen F. Wyles
Bernard Winfield Robert D. Silveus, I Christopher B. Sprabary Brian C. Cannon Mike J. Debellis El Mutaz M. Zainelabdin
Michael N. Jackman Martin N. Kamau Bryant P. Bishop
William H. Winslow TEAM 14 John J. Smith Donald W. Staats Pamela Charley Daniel Decrescenzo, III Scott A. Zaramba
Vicente J. Jackson John E. Kelly, III Jaywaun Black
Jeffrey A. Wojcik Nancy J. Alexander William L. Snider Daniel Stephens Ronrica M. Close Stephen Delviscio
Andre L. Jackson, II Duh Khun Wesley Blackwell TEAM 40
Jonathan J. Wolf Robert Angeles James D. Southerland Karen M. Stevens Earline M. Harris Thomas Demagistris
Crystal D. James Nathan King Reed R. Blair Mitchell Brandon
John A. Wysocki Noemi Arteaga Brian R. Stevens James E. Stewart, Jr. Debra A. Hoffman Jonathan M. Depoian
Anthony James, III Victor L. Kolo Jodie L. Bland Roger L. Brooks
Dora L. Banks Ronald L. Tatar David D. Stout Paula Z. Horton Frank P. Desimone
Lawrence D. Jampsa Abdeljalil Lala TEAM 9 Jimmy W. Bohannon Jeffery J. Carter
Tiffany L. Byrd Brian Timmer Kenneth L. Strange Angel Ivy Lewis A. Diaz
Cecil A. Jones John Lamar, III Timothy J. Abel David S. Bois Jesse Cash
Cheng Chang Francis Tomanica, Sr. Danny Strong Lavenna T. Jackson Rafael Diaz
Rickey D. Jones John C. Lange Cassandra R. Adams Angela D. Bond Choeun Chum
Maria L. Cruz Robert D. Van Aken Larry J. Suggs Jeffrey Bartley T. Jones Nicolas Diaz, Sr.
Takeshia R. Jones Lai H. Lauttlai Jeffrey M. Allen Christopher Bonner Dale B. Coleman
Christopher J. Dollar Kenneth D. Veldkamp Charles D. Sullens Lucete Jones

Wa mart dr vers rece ve ncent ve


Rickey V. Jordan Jane A. Leeper Scott L. Armour Corey L. Bowers Lawrence M. Dinges
John Escamilla Timothy J. Vivoda Dennis L. Swanson Emily J. Lewis Juan Corona
Douglas F. Justice Ronald Legerme Ronald Atherton Kevin Bradford Gary R. Domhoff
Jaime Fischer David K. Wells Bobby J. Tate Jacqueline A. Malik Oliver Crawford, Jr.
Donavon E. Keiner Tadele T. Lemma Wayne F. Badge, I John Brasher Georgy Donev
Terrance F. Frenczak Ivan L. Wells Arthur F. Taylor Deanna Morris Richard P. Critelli
Joe F. Kelly Casandra Lewis Larry L. Badgley Deshawnne L. Broussard Yasleen Dorta
David S. Fryer Ryan J. Werner James E. Templeton, Jr. Fernando D. Parker Keith Davis
Blaine K. Kemp Sungchin Liantu Cheryl A. Bailey Howard Brown Jack L. Downey
Frank Garrett Paul J. Whitlow, Jr. James R. Thompson Brenda K. Peters Brian Deschenes
William Ketcher Jason L. Likens Lakeisha S. Baldwin Melody Brown John D. Doyle
Karin L. Gerschwiler Andrew J. Wieland Dwight G. Thornton Edward Schwartz Derek Faison
Joseph J. Killian Troy L. Lillard Thomas Bamrick Thomas L. Brown Eddy J. Dubois
Denise M. Greuel Kim Wilson David L. Thurmond Carmenita Silar Armando M. Garces
Raymond A. King Steven E. Lloyd James M. Beach Brian Bryce John S. Duncan
Daniel J. Groff Randy K. Wing William Toadvine Kimberly S. Smith Richard D. Gillin
David E. Klosowski, I Debra L. Lopez Edward Berry Kevin D. Dunfee

pay for add t ona act v t es


Joseph P. Buckles Dena J. Harris Darryl L. Tolle Jack Godbey
Albert J. Kluge Luis Lopez-Muoz Vicky L. Berry Robert E. Burns Robert A. Wolfe Teja Spearman Robert M. Dunn
John A. Henges Douglas W. Wylie Reginald D. Truitt Victoria L. Tyson Sammie L. Goodson
John H. Knisley Richard L. Lovett Jo L. Binns Harold W. Bush Willette Durrette
Darren E. Howard Jeffrey P. Zwolensky Robert Turnipseed, II Melissa J. Wheatley Renault L. Griffin
David E. Knoll Marquise L. Mable Deanna N. Bodiford Randy J. Bush Ronald H. Duvall
Shenee T. Jones Jerry Uhl Joyce P. Williams Frank K. Hendry
Michael D. Kramer Naw Naw Marip Stephanie A. Boes Larry Butler TEAM 18 David Eichelman
Carl M. Karg Joe Valdez Jackie L. Hixson
Sandy Kramer Deborah J. Martin Kelsey Boggs Carl L. Cain Brian L. Adkins TEAM 28 John P. Erlenback
Mamie L. Keizer Douglas A. Van Skiver Wayne L. Hufford
Jerry A. Kremer Leonel Martinez Craig Bowers Richard D. Carroll Paul A. Alexanderson Matt T. Amphay Harold F. Ervin
Mark Klesper William M. Vance Thomas J. Ives
David Kulka Timothy W. Mason William M. Briggs Loreen A. Carswell David H. Allen Melvin M. Ayako, I Steven R. Estridge
Tammy J. Lichterman Aaron D. Vanderpool Lester L. Jones
Kenneth P. Kulko Patansy R. Maxey Nathan P. Brown Ricky L. Carter, Jr. Edward W. Amis David W. Blair David E. Facer, Sr.

they comp ete such as hook ng


Anali Martinez Jimmy K. Vannoy Bryant A. Kaelin
Pedro C. Laguna Justin L. Maynes Rebecca Brown Robert Carter, Jr. Manuel Anzaldua, Jr. Donna K. Brannon Victor A. Fernandes, Jr.
Greg A. McGillivray Blair Vinson William Krey
James G. Laird Melvin W. McDonald Hung C. Bui Roger Caudill Raul Arellano Gary W. Brown Eduardo A. Ferreira
Suzann J. McGregor Edward L. Wagoner George A. Ladd
Robert A. Landers Stefanie A. McKinney Keith A. Burch Paul Clark Thomas L. Arvin Afi N. Brunson Francis P. Firmin
Jose L. Mendoza Bruce A. Wahl David L. Lakin
Sam A. Lang Nelson B. Melgar Michael R. Burtle Jacqueline J. Clark-Jackson Dorse K. Back Ignacio Cabrales Arthur S. Fish
Gloria Mott Terry L. Walker Jimmy C. Lamb, Sr.
Marion Langley Lydia P. Menciano Jason S. Burton David M. Clemans Jason L. Banks Belinda B. Cortez Robert L. Fisher
Johnny Pacheco Terry L. Wallace Charles M. Flatt Christopher P. Leonard
Bryan W. Lapuyade Monica Millan Rex J. Cannon Bobby Cohen Deidra G. Barnett Susan R. Curtis
Jaime A. Palacios Travis W. Wallen Steffen Fleischmann, Sr. Charles D. Lewis, Jr.
Mary M. Laubach Anthony W. Minton Jacqueline A. Carson Mitchell A. Collier, II Earl P. Barnett J. Eleazar Espinoza
Michele M. Piotrowski Blandon Warfield Thomas S. Flohr Porfirio R. Lopez
Richard A. Lauschin Alice P. Moffett Randy L. Chase Todd E. Collins Gregory L. Bartholomew Barbara E. Evans

to tra ers and mu t -stop


Steve Porn Kenneth W. Warner Roger D. Fouch Ruben Lopez
Calvin Lee Marie C. Montauban-Ocean James R. Clark Darrin C. Cook Jacob J. Barton Sergio Gomez Ramirez, Sr.
Diane M. Puls Jeffrey D. Watson Michael S. Fountain William T. Marr, III
Wildred J. Lee, III Karen A. Morrison John Clifford Eddie F. Cook Godfreddo S. Battista, III Nathan Goudy
Jose D. Romero Luna Daniel B. Way David C. Fratus Carlos E. Marrero
Gottfried Leyer Terry W. Myers Treah Clifford Michael J. Corbett Juan Bautista Oluleye A. Olaosebikan
Martha Rosete Freddie B. Weeks, Sr. Mark Fullerton Michael E. McAmis
Joseph C. Lichota, Jr. Smail Nabil Jack D. Coffey Orbie L. Coston Gabriel J. Beckham Stephanie N. Phonasa
Candace A. Rothering Howard T. Welch Kevin R. Fulton, I William McCutchen, Jr.
Robert Lightfoot Timothy V. Nawl Ronnie D. Coleman, Jr. Sheniqua M. Cotton Junior L. Belt Regina R. Pompa
Domitila Silva Mark J. Wheeler Robert H. Galliford Jose M. Montes, Sr.
Esau Loera Fadekemi T. Nwobodo Jeffrey P. Collier Ashley N. Craig Amos Bennett Ryan P. Pritchard
Douglas J. Simons Lucinda J. White Donnie R. Gandy Randya. Montoney
Jorge W. Lomba Calvin A. Obedi Connie J. Collins Terrence W. Crooks Michael J. Benson Jesus J. Ramos
Danny K. Smith Gary L. Whitefoot Thomas C. Gandy Marc Moore
Elvie D. Loving Sharon L. ODell Blake E. Costello Mark A. Croucher Adam Bible Viengkeo Ratsavongsa
Ricky T. Smith Michael Whobrey An

de ver es More mportant y


James F. Lowery Ginger L. Oder Tej Dahal Gregory Crowe Troy Billman Evan M. Rigby Antonio L. Garcia
Lynette C. Stambaugh Charles W. Will Jose R. Garcia
Stanley Loyd Adedayo A. Ojo Theresa Daniels Kevin Crusoe Richard D. Black Jesus J. Rodriguez
Courtney A. Terry James Williams Joseph S. Georges, Sr.
William M. Lynch Larry F. Olds, Jr. Christopher J. Davis Jeffrey Cruz Rick D. Black Julio C. Rosas
Lisa Turner Jeffrey A. Williams Joseph Gil
Michael J. MacDona Connie S. Olson Jeffrey M. Davis Christopher B. Culbreath William P. Bollinger Larry W. Scott
Juan J. Valle Gallegos Zachary Williams Leon D. Gil
Thomas Macias Beverly A. Pardue Leonard D. Davis Don R. Daharry Lorenzo J. Bonner Saysavath Vorabout
Brian Westerheide Benford Williams, Sr. James Gilbert
Tri H. Mai Darrell B. Parker Terrence V. Davis Michael R. Damouth Laura K. Boone Earl W. Williams
Kristin L. Winzenried Gary L. Willoughby Kennie J. Gilkerson, II
Leonard G. Malcolm Janet G. Parmenter Robert A. Dawkins Charles H. Darling Deborah J. Boyd Jules E. Yavo
Audra L. Wozny Charles H. Wilson Todd D. Glasser
Larry Mallard Walter L. Parr Debra J. Decker Tyrene Davis William R. Boyd Cloyd W. Wilson TEAM 29

Wa mart dr vers are pa d to take


Robert Manzanares Richard K. Parson, II Kent W. Dennings Samuel B. Day, III TEAM 15 James G. Boykin John P. Gleason
Rafael Paz Darrell L. Wolf Lazaro E. Abreu Robert A. Gordon
Matt J. Mariani Alexander E. Deshaw Luis Diaz Emmanuel Amoah Kevin S. Brewer
Tiffany N. Pearson Michael S. Woods, Sr. Leslie E. Gorthey
Frankie Martin Michael J. Dobson, Jr. Joseph A. Dizonno Brent R. Bailey Jeffrey W. Brewster TEAM 34
Andrew K. Peeden Lana Woosley Carmen T. Grandinetti
Richard D. McCallum Rebecca M. Doyle Richard F. Doll Gregory Baumer Richard Brewster Sergio E. Amador, Sr.
Raymond E. Perdue Chris D. Wright Robert N. Greene, Jr.
Allan G. McCool Michael L. Drumm Shamoree Donegan Leonard Betancourt Elmer L. Bridgewater Willie J. Anderson
Christopher T. Pitcock Howard L. Wright Richard A. Gregory
Willie J. Meeks Nicholas Ducharme Barbara J. Dotson Brandon Blue Scott W. Brothers Jose E. Baez, Jr.
Donald M. Potts Mark D. Yoder Scott Griffin
Stephen Melendez David Duke Harrell A. Dover Jonathan E. Bohorquez Angela D. Brown Gregory L. Beasley
Michael S. Pruitt Russell D. Young Terry A. Grover
Leslie W. Mezzell Cuone Duong Kenny D. Drake Wilberto Borrero Anthony Brown John H. Berry
Yamna Qadmoun Michael A. Zapata Philip W. Guerra
Manolo Miranda Lionel Estime Charles J. Braun

the r mandatory 10 hour U S


Robert S. Drayne Robert L. Brown Edgar P. Zhagui David Bloom
Chad D. Mitchell Tony Randle Heather Evans David Drinx Donna Y. Bumgarner Milton Brown, Jr. Ricky P. Blount Mark D. Guild
Anthony B. Reed Donna R. Finnie Robert M. Camp Robert G. Zimmer Anthony Haefler
Mario Montoya Mark A. Duckett Michael T. Bunner Allen C. Blue
Bobby L. Morey Paula Rhodes Carol E. Fitts William A. Dugger Henry J. Caudillo Robert S. Burkhardt TEAM 19 Danny G. Bolton Kenneth A. Hall, Sr.
Donald Morgan Nancy A. Richards Michael T. Fitzpatrick Larry Dunklin, Jr. John F. Christman David A. Burnett Joshua Abt Marvin Bonaparte Robert A. Ham
Terry R. Morgan, Jr. Derek L. Ridenour Erich H. Fleischer Faron Elam Armando Claro Harold W. Burns Muhammad Ahmad Jack Bonker Johnny E. Hammett
Peter Morley Bobie Riggs Karla J. Fleming Shane C. Ethier James W. Coen, Jr. James E. Burton Jamal Allen-Brown William T. Bonney William D. Hammond
David Morris Lee Ann Rinehart Annie M. Flores Angela A. Ewing Hengel Contreras Jerry Butler, Jr. Erik Anderson Peter S. Boudreau John B. Hanan
Neil I. Morris Thida Robert Deshawn S. Flowers Keith Farmer John H. Crimley Larry R. Byrd Maurice Anthony, Jr. David J. Bowers John M. Hargrove

Department of Transportat on
Juan E. Muoz Joyce M. Robinson Nakita A. Flowers Wendy Farmer Ronnie E. Crowe Ralph L. Byrge Michael Barry James W. Brown Anthony R. Harrell
Arland D. Myers Shonita L. Robinson Mark W. Frey John M. Ferrage Rodney J. Davis Mark A. Calo-Oy James Bishop Steven D. Brown Donald C. Harris
Ron L. Naccarato Jose A. Rodriguez Mark G. Fritts Brian K. Fisher Larry A. Dinzy Mary A. Calo-Oy Michael Bogacz Donald R. Burgess Ronald D. Harris
Harold L. Nash Allen F. Roettger Kelly J. Gallimore Tyler J. Fitzgerald Joseph J. Eagono Dallas W. Campbell Patrick Bonnici Melvin R. Cairns, Jr. Scott A. Harris
Jack R. Nault Endy T. Sanchez Michael J. Gardner Alan L. Fletcher Ronald Ellington Jeremy L. Carr Jason Branham Dennis J. Campbell David J. Harrison, Sr.
Dennis J. Newhart, Sr. Salvador O. Sanchez Uribe Douglas R. Garnaat Codey J. Ford Gerardo Esquivel Larry T. Carroll Garry Bridges Morris Cantrell, Jr. Lionel D. Hart, Sr.
David Nichols Denise Sanders Alejandro Gomez Scott W. Fowler Shannon D. Faulkner Charles P. Carter Erica Brohl Salvatore Caradonna Allan Harvey
Jose Nuez Michael G. Sawyers Ursula S. Grayson William Franquiz Henri Faust Tommy G. Carter Steve S. Bronkowski Anson B. Carr James Hatcher

DOT rest break n an effort


Michael ODonnell Lisa T. Sayers Daniel J. Green Donald W. Frazier Marcus Finch Jason C. Cash Lisa L. Cacioppo Jeffery A. Carter Harold E. Hatter
Steven Oliver R. A. Schultz David R. Green Hugh S. Frazier, Sr. Ronnie Forte Gregory L. Cassell John Campbell Wendy M. Cartolano Christopher C. Hearn
David P. Olson Kevin L. Schwindler Mark L. Grubaugh Blake M. Friel Jose M. Garcia Michael P. Caudill Leon Clark Arael Casanas Kenneth G. Helock
Fabio A. Orozco Christopher W. Scott Brandon M. Hall Terry Gagliardi Otis L. Garrison Joe T. Cavender Charles Cochran David Cedillo Joseph E. Henderson
Eduardo Ortiz Murtaza Shah Jeffrey L. Hall Vickie T. Galimore Jeremy Gibbs Charolette Chambers Marc W. Costello Gregory Chapman David R. Hess

and rece ve a safety day wh ch v o at ons n the prev ous three


Carl Osterlund Damien A. Simons Nicholas J. Hallenbeck Jaime G. Garcia Anthony V. Godby David Chapman Larry Cunningham Larry J. Chapman Troy J. Hicks
Anthony S. Parker Andrea D. Sims Kenneth L. Hare Bobby Gardner Katrina R. Greene Ervin Clark Michael Curry Javar L. Charles Richard W. Hill
James R. Parkes Justin T. Smith Alton O. Harmon William F. Garrett Brian P. Greer Cecil D. Cobb Tyler Demitroff Timothy M. Childers Kevin M. Hines

to ncrease safety awareness


Clyde I. Parks Kurt N. Smith Jason Harrison Bridgette L. Gillis Damien L. Hagans Duncan Collier Steven Dutton James Cobb Curt Hoar
Terry Parks Bradley M. Smock Kenneth R. Haske Christopher A. Gochenaur R. David Hale Dwight A. Collins Lisa Elgert Willie Cobbs Brent A. Hoffman
Kurt A. Patterson Kimberly A. Solik John A. Hawkins Parnell Golden, Jr. Nihad Hamulic Sheena Collins Debra L. Ely-Senters Phillip Cohen Peter C. Hogan
Billy Penney Kaisorn Souriyamath Shaun M. Hawkins David C. Goldsmith David D. Harris Steven W. Collins Ryan Ermel Michael T. Collier Eric A. Hogencamp, Sr.
Angelo F. Petruzzelli Marsha A. Stidham Kevin C. Hill Dennis C. Goodwin Michael L. Hash Paul B. Compton Christina Fecko Dennis R. Collins Duane Hopkins

s a pa d day off years have never been nvo ved


Anthony L. Pettit, Jr. William T. Stinnett Justin Hobner Jonathan C. Graham Ronald S. Hayden, Jr. Gary L. Cope Gerald C. Frase Mark A. Cooper Kristopher P. Hopkins
Brian W. Phipps Sherri L. Strong Lewis A. Hoskins Gregory Grandberry Ezekiel Holman Lee R. Cope Gregory Friday Amaury Correa Frederick N. Horgan
Gary Pierce Esther S. Sung Mark Howden Raymond L. Green, Sr. Jason W. Hoyland Michael W. Corns Sandra Goforth Michael T. Creech Christian D. Houlden

and performance Wa mart has


Charles Pine Kimberly I. Swails Chad Hunt Thomas J. Greenaway Marcin Hyzopski John W. Crum Dion Golden Delon M. Cunningham Leonard Hoxha
Craig L. Pitts Mouhsine Tayaa Gordon B. Hyler James P. Grimm Eddie Iler, Sr. Beryl D. Cummings Miguel Gomez Carlos Daniel Delbert C. Hoyt
Cheryl Ponder Dewight D. Taylor Sovanna In Christa J. Grizzle Adam Jacobs, Sr. Linda G. Cummings Dean Gonzalez Alexander L. Daniels Kenneth C. Hunt
Luis A. Portillo Tina E. Taylor Paul D. Jackson Mary A. Gwaltney DAndre L. Jessie Dominic M. Cummins Chene Guest Heathcliffe Dannie John Hunter
Tyrone E. Powell Jeffrey L. Terry Deeon R. Jenkins Henry Hall Antuane Johnson Ledford W. Curtis Rickey Gunn Brian G. Date Jerry L. Hutchens
Khamla K. Thanadabouth Bonnie J. Jenks Brandon Johnson

n a ser ous co s on and have


Jaime Preciado Travis L. Hall Harold O. Darr, Jr. Curtis Halton David A. Davis Michael J. Hyde
John M. Purinton Robert H. Thompkins Brian K. Jodway Alvin M. Hamilton Jerod Jones Dennis Davis Thomas Hankins Shawn M. Davis David J. Ilyankoff
Juan E. Quevedo Jaime L. Torpoco Allen W. Johnson Charles A. Harrison, Jr. Patrick L. Jordan Dontrell D. Davis Timothy K. Hankins Robert Deroy Nathan T. Ivey
Vilma R. Torpoco Eric D. Jones Richard J. Kalchik George Deslatte Tony L. Jackson

mp emented a quarter y safety


Harold Radke Willie Haskin Rodrick G. Davis Arieon Hatton
Gilberto Ramos Kathie M. Trent Jeremy A. Kackley Ameer Hasty Brian J. Kerr Joseph Davis, Jr. Matthew Hicks Joseph P. Devlin, Jr. James Jenkins
Samuel V. Ramos Edith M. Turcios Alfred Keh Judson S. Hayes Michael King Joe A. Decker Harold Jamison Hashim Doe Brian W. Johnson
Paulino D. Ramos, Jr. Lynn F. Tyler Michael C. Kelley Brooke B. Haymond Harry J. La Bar, II David P. Denman Brian M. Janes Joseph A. Douglas Charles E. Johnson, III
Jesse M. Reed Brad E. Utterback Trish M. Kent Paul A. Head Kenneth A. Laviolette Archie W. Dickerson Robert Jean-Baptiste Julio C. Echevarria, I Jimmie L. Jones, Jr.
Timothy D. Reische Lisa R. Vernon Khamphou Keomany James W. Hendrix Scott M. McLane Richard E. Doan Wesley Jenkins Jason Elder Leroy A. Judd

ROAD TEAM PROGRAM no coach ng performance or


Richard Reishus Dale R. Vick Heather Kreps Sheldon Henry Benjamin McPherson Cleveland C. Dorse Mary Johnson Mark E. Emhof Alvin D. Jusino
Mark Renfro Joseph J. Villarreal Edward J. Kroll Yvette N. Henry Harley W. McWhorter Seleta V. Duvalier Monica Jolly Rolando Farinas Isaac Jussila
Arthur S. Reynolds Victor A. Villeta Gregory M. Kubiak Milton F. Hernandez Charles Miller, III James Eakin Robert Jones Joel Feria, Jr. Felicia M. Justice

ncent ve program Dr vers earn


Marc C. Richetti Norma Wadman Patricia A. Lake Victor M. Hernandez, Sr. Michael E. Mitchell Royal W. Early Abdulla Kamel Joel R. Fields Brendan M. Kehoe
Gregory W. Riddle, I Steven D. Walker Kyle Larsen Clara L. Hernandez-Trody Walter A. Mitchell Alameda F. Eaves Everett Keith Richard J. Finnemore Gregory M. Kehres

ntegr ty ssues The Road Team


th s ncent ve each quarter they Wa mart has deve oped a Road
members are ambassadors of
comp ete w thout be ng nvo ved Team program for ts dr vers To
the Wa mart fleet and act to
n a preventab e co s on or qua fy as a Road Team dr ver a
enhance the reputat on of the
nc dent Dr vers are pa d an dr ver must have a m n mum of
fleet w th n the r commun t es
add t ona rate per m e for each three years co s on-free dr v ng
and at pub c events
m e dr ven dur ng the quarter w th Wa mart have no mov ng

28 TOGETHER FOR SAFER ROADS


Frito-Lay -
PepsiCos Million
Milers Program

To qualify as a Frito-Lay Million


Miler, drivers must accumulate
one million or above (two or
three million) driving miles
without a collision. Eligibility runs
calendar year to calendar year.
The Million Milers, along with
their families, are recognized by
Frito-Lays top executives at an
annual gala.

All of Frito-Lays Traffic Centres procedures during the year that driving simulators, and team
have viable crash review a driver is no longer qualified collaborations on best practices
boards consisting primarily for the Million Miler status, he/ to create a positive safety culture
of drivers, driver trainers, and she forfeits any miles. Frito-Lays and to help its drivers maintain
leadership. Should a driver Million Milers have high-caliber their skills.
dispute the investigation safety skills honed through
findings, the program has regular and robust training Frito-Lay is the convenient foods
established procedures for and adherence to good driving business unit of PepsiCo.
determining driver eligibility. If it behaviors. Frito-Lay utilizes skills
is determined under Frito-Lays maneuvering courses, advanced

Advancing Road Safety Best Practices for Companies and Their Fleets 29
Report on Results and Program Outcomes driving practices both inside and outside of work hours.
A process must exist for distributing information on fleet
The outcomes of corporate road safety programs should safety issues and activities at regular intervals, to ensure
be communicated to the company on a whole. Through all members of the company are kept well informed and
highlighting road safety achievements, organizations can to remind employees that their participation is a valued
boost employee morale and strengthen commitment contribution towards an organizational-wide initiative.8
towards corporate road safety programs. Once employee
commitment is secured, this commitment can transfer While employee commitment is essential for program
into employees personal lives. Through increased success, companies must also ensure that their drivers
awareness of road safety and proof of positive outcomes, are equipped with appropriate knowledge and skills to
employees may feel more motivated to adopt safe allow them to perform their duties safely.

Walmarts
Safe Driving
Recognition
Programs

THREE MILLION MILE AND


FOUR MILLION MILE AWARDS
Drivers are recognized for their
safe driving history in 500,000
mile increments. Drivers receive
uniform patches and truck
decals displaying their safe-
driving history. Drivers who
approximately 30 years of preventable) for the previous
are able to drive three million
collision-free driving. To date, year and are required to
collision-free miles receive
Walmart has awarded a four work for a minimum of 11 of
a special truck containing
million mile truck to two drivers. the previous 12 months. The
numerous upgrades over the
standard fleet truck and a competitors therefore must
unique color to recognize their TRUCK DRIVING continuously exhibit defensive
achievement. This achievement CHAMPIONSHIPS driving skills throughout the
reflects more than 20 years of year as well as follow safe work
Walmart also strongly
collision-free driving. Walmart practices to keep from missing
encourages its drivers
has awarded 137 drivers a three time due to on-the-job, as
participation in the State
million mile truck. Drivers well as off-the-job, injuries.
and National Truck Driving
who accomplish four million The competitions test not only
Championships and hosts
miles collision free are given driving skills, but knowledge
its own internal truck driving
the opportunity to purchase of the rules and regulations
championship. To participate
a truck set to their personal governing commercial driving
in the state and national
specifications, including color and their ability to inspect their
competitions, drivers are
and any amenities they choose. vehicles to identify defective
required to be collision-free
This achievement recognizes conditions.
(both preventable and non-

30 TOGETHER FOR SAFER ROADS


Ryders Safe
Driving Awards

Ryder offers a variety of driver-


based safety recognition
programs, with a focus on
safety excellence. These
programs include the Mileage
Club Award, Driver of the
Month/Year Award, and
Safe Driver Award. Each
program has its own set of
comprehensive and clearly
defined safety criteria. Ryders
safety recognition programs
celebrate and reward drivers programs are specific, timely, appreciates their exemplary
who demonstrate the most sincere, and ongoing, it safe behavior and the affect it
exemplary driving behavior. communicates the message to has on the companys overall
Since Ryders safety recognition the driver workforce that Ryder safety culture.

Chevrons
Sponsorship of
the Million Mile
Club

The Red Eye Radio Million Mile


Club honors truck drivers in
the U.S. and Canada with one
million miles of collision-free
driving. Established in 1992, the
Chevron sponsored program
is one of the most prestigious
honors in the trucking industry.
jacket, provided by Chevron, a
As a new inductee to the Million Mile Club membership
club, each driver receives a card, and a gift from the other
personalized Million Mile Club participating sponsors.

Advancing Road Safety Best Practices for Companies and Their Fleets 31
Qualifications and Background Checks
Driver Selection,
Taking road safety into account when recruiting and
Management, and selecting new staff is vital to fleet performance and
Ongoing Assessment should form part of the application, interview, and
selection process.10 Validation of drivers licenses
To build a company of safe road users, driver attitudes, and qualifications need to be performed prior to hire.
knowledge, health status, and skills must be assessed at Previous driver experience must also be reviewed and
the time of hire and on an ongoing basis to ensure drivers confirmed via references and relevant background
are a suitable fit for the companys safety culture. checks. Information to be collected includes details
on overall driving experience, types of vehicles driven,

32 TOGETHER FOR SAFER ROADS


Republics New
Driver and
Ongoing Safety
Training

New driver development


is key to the success of
any transportation based
organization. Because of this,
Republic Services strives to
ensure the success of all of
its drivers from the moment
they start their journey. As
you can see from the New the time to successfully on- specific to Republic Services
Hire chart, the first day board a new driver benefits are a significant commitment,
consists of the customary HR not only that individual, but highlighting awareness around
paperwork, followed by the the motoring public as well. driving and employee safety,
new employee orientation and resulting in reduced frequency
safety orientation. Before the Monthly training is also of the six identified events and
driver gets behind the wheel, important. While short the reduction of life-changing
the driver rides 4-10 days with tail-gate talks have their events.
a behind-the-wheel-instructor place, Republic Services has
at his/her home division, committed to providing all
experiencing what the job employees with a monthly,
really entails. They then comprehensive, interactive
spend four days at the Area safety awareness campaign
Training Centers in classroom designed to reduce the
instruction, practical, hands- frequency of the six types of
on skills course training, and losses that have unacceptable
concluding with testing to levels of both human suffering
confirm comprehension. and monetary costs. This
If the driver successfully is called Focus 6. Backing,
completes these prerequisites, Pedestrians, Intersections,
he/she goes back to the Rollovers, Push-Pull-Lift, and
home division and starts the Rear Collisions make up the
behind-the-wheel process. six. The monthly materials
This behind-the-wheel include an employee led DVD
segment is essential, and can and memo, posters, supervisor
take up to 15 days or more if talking point card, cartoon-
needed. This mentoring and style safety clips, and one-on-
coaching segment is closely one coaching card. Along with
monitored by the behind- these monthly materials, a
the-wheel instructor and practical skills course exercise
division management. If the is required, as to help confirm
new driver succeeds, an ops comprehension. Custom,
certification is issued. Taking fresh, monthly materials

Advancing Road Safety Best Practices for Companies and Their Fleets 33
Walmarts
Hiring Criteria
for New Drivers

Walmart recruits only drivers


who have at least three
years of driving experience.
Recruited drivers must not
have had a preventable
collision in the past three
years, a DOT recordable
collision in the previous 10
years, and must never have
been involved in a preventable
collision resulting in a fatality
or catastrophic injury. All extensive road test to gauge regulations, and ability to
candidates are put through an their skills, knowledge of the safely operate a vehicle.

gaps in employment history and if applicable, types of Skills Testing


materials hauled.13
Drivers skills should be assessed during recruitment
To ensure new employees become active participants and at regular intervals thereafter.8 Skills testing can
in a companys road safety initiatives, knowledge of be performed through a combination of written and/
and attitudes towards safe driving should be assessed. or online tests and practical exams.13 New employees
This can be performed via face-to-face interviews or driving skills should be assessed during recruitment,
meetings, where peoples awareness of and reactions including a brief test on road rules (either written
to road safety issues are addressed.10 A clear procedure or online) and a practical road test conducted by
for selecting safe drivers based on qualifications, an experienced trainer. Practical driving tests allow
experience, past performance, and attitudes must be drivers and companies to identify areas of risk and
established and followed. This procedure should be opportunities for improvement.6 Once an employee has
documented in the MVS Policy. been hired, ongoing skills testing is recommended. The
frequency of skills testing will depend upon the type
As part of a corporate road safety program, a process must of duties drivers perform and the requirements of the
also exist for periodic review of qualifications, operating company. Drivers skills should be reassessed if they have
records, and driving ability.12 Companies should carry out been in a collision, are reassigned to duties involving a
regular checks on all drivers licenses. MVRs documenting different type of driving or vehicle, or are returning from
qualifications, driving experience, training completed, a career break or lengthy sick leave.8
and reported incidents must also be kept up to date and
reviewed by management annually.13 Medical Assessments

The health and fitness levels of company drivers must


be considered and evaluated as part of a comprehensive
corporate road safety program.11 If there is an issue with

34 TOGETHER FOR SAFER ROADS


an employees health, there is also a possibility that his/ Retaining good drivers is an important part of a
her driving ability is diminished.11 Medical examinations corporate road safety program. By providing ongoing
should form part of the driver selection process to support and monitoring driver satisfaction, companies
identify areas of risk, and these assessments should be can potentially reduce driver turnover and retain
repeated on a regular basis.8 Health conditions that may experienced drivers. Employee exit interviews should be
impact a drivers competency include visual impairment, performed to identify potential areas for improvement.13
sleep disorders, and stress.
Once suitable drivers have been employed and retained,
Having good eyesight is fundamental to safe driving. 8
it is important that drivers have a clear understanding
In addition to vision testing for all new employees, of what is expected of them, and how their role fits into
companies should require drivers to have their eyes corporate road safety initiatives.
tested at least every two years.16 Sleep studies and
stress assessments should also form part of employee
medical exams.8

Employees must be well informed that they must not


drive while taking medication that might impair their
judgement or driving ability.11 Employees should be
Establishing Driving
instructed to report to management if they are taking Guidelines and Key
any such medication, or if they are concerned about
their current health or treatment plan.8, 11 Medical
Performance Indicators
assessments should also include a full review of
employee medications.11 To guide employees in becoming safer road users,
companies must establish driving guidelines and KPIs
for measuring employee performance and compliance
Providing Ongoing Support with the MVS Policy.8 KPIs must be clearly noted in the
MVS Policy to ensure drivers are well aware of what
For employees to fulfill their role in the corporate
is expected of them, the rules they must abide by, and
road safety program, they must feel as though they
how their performance will be assessed.
have a reasonable level of support available to them.
Identifying and addressing stress and employee
Expansion of driving guidelines and KPIs to cover
concerns can reduce risks as well as improve employee
safety specific elements includes:
morale.8 Companies should require drivers to notify
their supervisor, in confidence, if any work or home
Pre- and post-drive activities:
problems are causing them stress. Management should
also review workloads regularly to ensure drivers Responsibility of drivers to hold a valid drivers
are not under excessive pressure.8 Employees should license
be referred to support networks and professional
counseling when necessary.8 Drivers must submit a copy of their current
drivers license for inclusion in their MVR
To initiate best practice, it is also advised that companies
provide drivers with a stop work authority. Every driver Drivers must keep management informed on
should be given the right and responsibility to stop work changes in their license or driving status
activity when it cannot be performed safely. This policy
allows drivers to take full responsibility for their own safety Drivers must complete all training and
and promotes engagement in the companys safety effort.12 assessments as required

Conduction and documentation of required pre-

Advancing Road Safety Best Practices for Companies and Their Fleets 35
trip and post-trip safety inspections, as set out in Speed limits must be determined and documented. At
the MVS Policy a minimum, drivers must be instructed to abide by the
speed limits required by law. Corporate speed policies
Requirement of drivers to check vehicles are should also require employees to slow down in built-
loaded correctly and not over weight prior to up areas, for bends and brows on rural roads, in bad
each journey weather conditions, when the road is wet or icy, and
whenever there is limited visibility on the road
Drivers must report any vehicle defects immediately
Drivers should be instructed to comply with the
Drivers must report all motor vehicle collision law and always wear a seat belt while driving
immediately and in accordance with the MVS Policy
Drivers must ensure any passenger wear seat belts
Drivers must prohibit the use of their assigned at all times
vehicle by anyone not authorized to drive the
company vehicle A robust distracted driving policy should be
employed, outlining the use of mobile phones and
In-car activities: other potentially distracting activities (e.g. the use
Responsibility of drivers to operate motor of electronic equipment, eating food behind the
vehicles in a safe, defensive manner in wheel, smoking while driving). For best practice,
accordance with all traffic laws the use of hand-held mobile phones while driving
must be strictly prohibited
Restriction on the consumption of illicit substances
while driving (drugs and alcohol), including the Driver fatigue standards and rules must be
determination of acceptable limits. In best practice, established. Companies must determine the
it is recommended that drivers have a nil reading frequency of required rest breaks (e.g. 15 minute
for illicit drugs and alcohol while driving break at least every two hours)

PepsiCos TEST
Drive Program

PepsiCos TEST Drive Program


keeps employees safe when on
the road. Drivers are instructed
to keep the detachable TEST
Drive wallet card to help
employees remember 10 easy
safety tips. PepsiCo also includes
vehicle backing rules. Though
backing related collisions are
common, they are easy to
prevent. The rules help keep it
top-of-mind for employees.

36 TOGETHER FOR SAFER ROADS


handbooks should be kept up to date and drivers should
Driver Training, Education, be required to read them both initially and at regular
and Development intervals thereafter.8 In conjunction with the distribution of
written safety materials, new recruits should undertake an
Employee training, education, and development initial mentoring program to ensure their safety steps and
programs are a necessity for improving employee procedures meet company requirements.13 During driver
knowledge of safe practice, enhancing driver skills, and induction, new hires should be partnered with veteran
fostering safer road users. safe drivers.13 Mentoring programs should only be deemed
complete once the new hire is determined to be ready to
work safely without supervision.
Induction for New Drivers

Educating new employees on the importance of road Education, Development, and


safety and their role in corporate road safety programs Motivation Programs
should form part of the employee induction process.8
New employees must be made well aware of company An effective road safety program should include driver
expectations and the MVS Policy, and this should be education, development, and motivation programs.13
written into their employment contract.8 Developing a Development of such programs should be based on
road safety induction for staff can ensure new employees company needs and implemented in an appropriate
are equipped with the appropriate knowledge and fashion within the organization.10 Ongoing education
guidance they need to align their behaviors with the MVS and development programs can ensure drivers are
Policy.10 A road safety handbook should be issued to all constantly learning and expanding their knowledge of
drivers when they start their employment.8 Road safety road safety. Such programs can further allow companies
to keep road safety top-of-mind amongst company

TABLE 3: POTENTIAL AREAS OF FOCUS FOR ROAD SAFETY EDUCATION,


DEVELOPMENT, AND MOTIVATION PROGRAMS

Program Focus Relevant Topics

Program administration Updates on changes in driving Maintaining hours of service logs


routes, cargo, equipment,
Hazardous materials compliance
regulations, and the MVS Policy
Cargo securement and safety
Reporting guidelines and
completion of reporting cards Pre-trip and post-trip inspections
Emergency contacts

Key risk areas Blind spots Distracted driving


Speed Fatigue
Alcohol and drugs Stress
Seat belts Medications that might impair driving

Practical driving techniques What to do after a collision Intersections and space cushions
Dealing with aggressive drivers Making turns
Backing techniques Highway driving
Circle of safety Tips to avoid acceleration
Following distance and tailgating Tips to avoid harsh breaking

Advancing Road Safety Best Practices for Companies and Their Fleets 37
AB InBevs
Employee
Educational
Program

AB InBev is committed to
providing its employees
ongoing education,
development, and motivation
for driver road safety. AB
InBevs educational program
consists of daily and weekly
safety meetings, monthly
and yearly trainings, and
ongoing awareness campaigns.
Awareness campaigns include a including distracted driving, their safety behaviors directly
host of internal communications speeding, and seat belt use. impact their family, and if the
activities and materials in For example in Brazil, AB individual employees wont be
distribution centers globally on InBev launched an awareness safe for themselves, do it for
the top driver safety challenges campaign to remind employees their loved ones.

employees. Education, development, and motivation Safety days held to address various aspects of driving
programs can cover a variety of topic areas, but should (e.g. seat belt days, safe speed awareness days)
be designed in accordance with identified issue areas
and gaps in employee knowledge. Table 3 (See page Safety messages displayed on company intranet
37) sets out potential areas of focus for road safety and/or desktops
education, development, and motivation programs. Safety messages included in company newsletters

Once the areas of focus for employee education, Mailbox messages


development, and motivation programs have been
established, methods for program delivery must be Safety and Defensive Training
determined. There are a number of communication
avenues companies can employ to distribute safety Initial and periodic training is a critical component
messages. Tactics for administering these types of of any corporate road safety program.12 It is
programs include: estimated that up to 95 percent of crashes are
due to driver error.17 Effective training can help to
Safety talks by supervisors and/or relevant reduce the frequency and severity of driver errors,
motivational speakers allowing companies to enhance their drivers safety
performance and reduce the companys road related
Mobile applications for drivers providing road
risk.8 As an industry best practice, companies should
safety tips and guidance
require training for all drivers on a regular basis.
Safety posters Additional training should be made compulsory for

38 TOGETHER FOR SAFER ROADS


Ryders Training
Requirements
for Drivers

All Ryder drivers complete


both monthly and quarterly
training based on the work they
perform, the injury and collision Ryder also requires quarterly completed in a timeframe
trends seen throughout the lessons that are selected from set by the company, but, to
company, and the regulatory developing collision trends. maintain drivers awareness
changes made within the This ongoing defensive driving at a high level, each driver
industry. This training may training includes courses manager receives a Weekly
include, but is not limited to, such as Speed and Space Safety Message distributed via
regulatory requirements such as Management, Lane Changes email covering a number of
hazardous material compliance, and Intersections, Roll-Over safety topics. These messages
maintaining hours-of-service Prevention, and Avoiding are provided to drivers in a
logs, completion of pre- and Rear-end Collisions. To number of ways including
post-trip vehicle inspections, or support these behavior based safety and tailgate meetings,
cargo securement safety. offerings, drivers are required mailbox communications, and
to complete awareness training safety board postings. These
In addition to the regulatory on fatigue management and messages further communicate
training requirements, all distracted driving. the hazards a commercial driver
Ryder drivers must complete may encounter, and details the
quarterly collision and/or injury Each driver manager, safe and compliant approach to
prevention training. This begins supervisor, or dispatcher is managing these hazards.
with a Driver Code of Conduct required to ensure that the
lesson at the start of each year. training discussed above is

any driver who breaches driving guidelines or is For industry best practice, occasional drivers should
involved in a motor vehicle collision.8 At a minimum, complete initial web course training and ongoing
company-led training should cover road rules and refreshers. For routine drivers, a combination of web-
safety procedures, the use of safety equipment, based training and practical coaching is recommended.
practical driving techniques, and defensive driving.8 Web-based training can be used to train drivers on
Organizations that do not have internal expertise on road rules and safety procedures, the use of safety
safe driving training should consider using external equipment, and techniques for dealing with key risk
organizations to run assessments and training.8 factors, such as fatigue management and distracted
driving.12 In addition, all routine drivers should
Drivers should receive the appropriate training for their complete practical defensive driving training initially
assigned tasks, vehicle type, and driving environment. and at regular intervals.12 Defensive driving training
Providing targeted training to high-frequency or covers areas including speed and space management,
high-risk drivers is an effective way to address driver- lane changes and intersections, rollover prevention,
specific issues.14 Results from skills testing may be and rear-end collision avoidance. The frequency of
further indicative of drivers training needs. training requirements will differ between companies;

Advancing Road Safety Best Practices for Companies and Their Fleets 39
however, at minimum for industry best practice, managers accompany drivers on the road to check for
defensive driving should be required by all routine seat belt use, safe driving techniques, proper vehicle
drivers on an annual basis. loading, and other guidelines as set out in the MVS
Policy. The frequency of management ride-alongs will
differ between companies, but should be performed
at least once annually.14 During management ride-
alongs, an evaluation form should be used so managers
can keep record of the event and provide drivers with
Driver Monitoring productive feedback.14 Successful implementation of
management ride-alongs can reduce driver complacency
To track employee adherence to safe practice and and improve road safety performance.
pinpoint areas for development, a process for driver
monitoring must exist. There are a number of driver
Public Feedback from the Road
monitoring programs companies can employ to track
driver efficiency. For best practice, a combination of As part of driver monitoring programs, a process should
telematics, management ride-alongs, and opportunities exist where members of the public can comment on the
for public reporting works best for optimal driver and driving behaviors of employees.8,11,13,14 Companies can
fleet observation.15 post Hows My Driving stickers on vehicles, accompanied
by a toll free number to allow for public reporting on
good and poor driving performance. This initiative can
Use of Telematics and Driver Behavior
provide companies with important feedback on those
Technologies
drivers who make poor decisions and take risks while
The use of telematics and driver behavior technologies behind the wheel. Independent studies attribute the
is useful for regulating safety standards and tracking Hows My Driving program with a 22 percent cut in
employee performance. Research suggests that crashes and a 52 percent savings in associated costs for
appropriate use of telematics can reduce safety- companies implementing the scheme.19
related incidents by up to 50 percent.18 For industry
best practice, it is recommended that GPS monitoring Driver monitoring programs can identify driver errors
systems are used in all company vehicles.14 GPS and pinpoint specific areas where additional education
monitoring systems can record driving activities and and training is required. Driver training and education
flag dangerous practice, including incidents of speeding, programs are key for enhancing driver competency and
harsh braking, and sharp cornering.8 improving safety behind the wheel. To support drivers
ongoing development and knowledge of road safety,
Clear deviations from company guidelines, such as training and education should be provided for drivers,
speed limit violations, should be addressed promptly.4 both initially and at subsequent intervals.
By identifying areas where driver safety performance is
lacking, driver behavior technologies can allow drivers
and companies to respond accordingly.

Management Ride-alongs

It is ultimately the responsibility of companies to


monitor what is happening in their fleets. As such,
management ride-alongs are recommended for
observing driver performance and adherence to road
safety practices.8,12,13,14 During management ride-alongs,

40 TOGETHER FOR SAFER ROADS


Advancing Road Safety Best Practices for Companies and Their Fleets 41
PILLAR FIVE
POST-CRASH RESPONSE

To optimize organizational road safety increase the odds of survival.20 Any corporate road
measures, employees must be suitably safety program must encourage its drivers to become
prepared to respond effectively in the involved in assisting a victim of serious injury by being
knowledgeable of what to do in a range of scenarios.
event that a collision does occur. To
All drivers should also be equipped with a simple kit of
manage the safety risk accompanied by
supplies in their vehicle.
road incidents, companies should develop
standard procedures and training for
post-crash response. These processes
must be clearly communicated and Post-crash Reporting and
understood by all employees.
Investigation
Post-crash reporting and investigation is vital for any
corporate road safety program. Through enabling
companies and drivers to identify the cause of collisions,
post-crash reporting and analysis can allow companies
Post-crash Preparedness to implement targeted strategies to avoid repeat
occurrences. For this process to be effective, it is essential
Implementing basic first aid can determine the that drivers have a thorough understanding of reporting
likelihood of an individual will live or die after a crash. procedures and report all incidents in accordance with
Training drivers in pre-hospital care, such as the United the MVS Policy. Drivers should be interviewed following
States National Highway Traffic Safety Administrations each incident to collect data on why the incident
First There, First Care program listed in Table 4, can occurred and how it could have been avoided.8

TABLE 4: UNITED STATES NATIONAL HIGHWAY TRAFFIC SAFETY


ADMINISTRATIONS FIRST THERE, FIRST CARE

1 Stop for help 4 Start the breathing

2 Call for help 5 Stop the bleeding

3 Assess the victim

Advancing Road Safety Best Practices for Companies and Their Fleets 43
Republics
Post-crash
Response
Process

Collision investigation or post-


crash response plays a key
role in the prevention of future
collisions. Human Factors
Analysis Classification System
(HFACS) goes well beyond the
typically practiced Root Cause
Analysis, which frequently
stops at the unsafe act, and
takes into consideration how
other levels of the organization
may have contributed.
Leadership Influences along
with Organizational Influences
are commonly overlooked and is discovering how to may be uncomfortable as an
when collecting all of the look beyond the obvious, organization, is a healthy and
potential contributing factors. cascading the act throughout enriching process; and is one
Currently used in the airline the entire organization. An that requires a willingness to
industry, Republic Services has open and honest look beyond look deeper, no matter what
now adopted this approach the obvious, even when it the result.

44 TOGETHER FOR SAFER ROADS


CONCLUSION

By initiating simple steps to refine corporate safety procedures and transportation policies,
companies can improve their safety performance and better protect the well-being of their
employees and other road users. Investing in road safety not only makes sense from a financial and
business perspective, but it further presents opportunities for companies to enhance their business
culture and public reputation. The transition to best practice allows companies to acknowledge
and respond to the worldwide issue of road safety, enabling them to play an important role in
advancing road safety on a global scale. As members of TSR, we encourage companies to use and
share these best practices with partners and stakeholders to advance road safety globally.

Advancing Road Safety Best Practices for Companies and Their Fleets 45
APPENDIX 1:
AT&T Motor Vehicle Safety Practice

A. PURPOSE/SCOPE

A.1 This practice establishes AT&Ts safe driving requirements regarding AT&T employees
whose job responsibilities require them to drive company-owned or leased vehicles
operated in the United States (U.S.) or in U.S. territories.

B. ROLES AND RESPONSIBILITIES

AT&T Employees who Drive Company-Owned or Leased Vehicles are responsible for:

Operating motor vehicles in a safe, defensive manner and in accordance with all traffic
laws

Ensuring all vehicle occupants wear seat belt at all times

Maintaining a valid drivers license with the proper classification for the type/weight
vehicle as required by applicable state law

Completing training as required

Reporting all motor vehicle accidents in accordance with Company policy and notifying
immediate Supervisor

Reporting all motor vehicle maintenance needs to Fleet Operations

Complying with AT&Ts Wireless Use Policy as it pertains to driving vehicles

Supervisors of AT&T Employees who Drive Company-Owned or Leased Vehicles are responsible for:

Ensuring the employee has a valid drivers license

Ensuring Company drivers report all accidents in accordance with Company policy

Ensuring attendance of required driver training programs

AT&T Fleet Operations are responsible for:

46 TOGETHER FOR SAFER ROADS


Managing AT&T owned or leased company vehicles, including purchase or lease of the
vehicle, maintenance of vehicle records, licensing, repair and maintenance of vehicle,
and management of vehicle parts and supplies

EH&S Manager - Technical Support (EH&S - TSM) are a member of the AT&T Environment, Health,
& Safety Organization (EH&S) Technical Support Team designated with primary responsibility for:

Serving as a point of contact within the company for questions regarding this practice

Assisting in the training development and implementation of required courses

Reviewing how this practice is being implemented and suggesting revisions, as appropriate

Periodically reviewing and updating this practice as necessary

C. WHEN PRACTICE IS IMPLEMENTED

C.1 This practice applies to AT&T employees whose job responsibilities require them
to drive Company-owned or leased vehicles operated in the United States (U.S.) or
in U.S. territories. If an employee is required to operate a Commercial Motor Vehicle
(CMV), which is subject to Department of Transportation/Federal Motor Carrier
Safety Administration (DOT/ FMCSA) regulations, refer to the policies and procedures
discussed in Department of Transportation (DOT) Requirements Practice.

D. APPLICABLE REGULATIONS, STANDARDS, AND OTHER AT&T DOCUMENTS

D.1 Federal Regulations and Information

D.2 AT&T Standards

D.2.1 Motor Vehicle Policy for Management Employees

D.2.2 Equipment and Communication Services Policy

D.2.3 ATT-TELCO-NOTICE-000-002-642 Local Network Operations - Wireless Devices

D.2.4 ATT-TELCO-720-000-032 Fleet: Disposable Claims Cameras and Accident Redbooks

D.3 Other AT&T Documents

AT&T EH&S Safe Driving Documents

D.3.1 Vehicle Parking and Cone Placement Requirements Practice

D.3.2 Defensive Driving Job Aid

D.3.3 Defensive Driving Knowledge Review

D.3.4 Pre-Driving Vehicle Inspection Checklist

D.3.5 Defensive Driving Training Request Form

Advancing Road Safety Best Practices for Companies and Their Fleets 47
AT&T EH&S Plan and WEBADD Forms

D.3.6 AT&T Environment, Health, and Safety Plan for Domestic Operations Practice

D.3.7 Managing Effective EH&S Vehicle Inspections Job Aid

D.3.8 Observation - Defensive Driving Competency Check

D.3.9 Vehicle Inspection

AT&T Commercial Motor Vehicle Documents

D.3.10 Refer to the Global Fleet Organizations Department of Transportations (DOT)


Compliance web site for all commercial motor vehicle documents and requirements

AT&T Commercial Motor Vehicle Documents

D.3.11 AT&T Fleet Management: Idling of AT&T Vehicles Practice

E. OVERVIEW

E.1 Highway incidents are the most frequent type of fatal work-related accidents in the U.S.
Safe driving, sometimes called defensive driving, goes beyond knowing the rules of the
road and the basic mechanics of driving. The goal is to anticipate dangerous situations
and provide methods to survive the unexpected. Therefore it is important that AT&T
employees whose job responsibilities require them to drive be well versed in safe driving
techniques. This practice describes the overall program for safe and defensive driving.

E.2 The guidelines and procedures for the use of motor vehicles in conducting company
business for management employees are addressed in the AT&T Motor Vehicle Policy.
Motor vehicle guidelines addressed include storage, passengers, non-employee use,
unauthorized use, accident guidelines, alcohol and drug prohibitions, smoking, use of
wireless devices, and other issues related to vehicle use.

F. PROCESS

F.1 Process Index


F.1.1 Compliance with State and Local Laws F.1.5 Idling of Vehicles
F.1.2 Seat Belts F.1.6 Use of Wireless Devices
F.1.3 Safe Driving Techniques F.1.7 Inspection of Vehicles
F.1.4 Parking Requirements and Circle of Safety F.1.8 Driving Observations

F.2 Compliance with State and Local Laws

Various state legislatures and local jurisdictions promulgate driving laws that place
requirements on the driver. These laws are updated continuously, as state legislatures
enact and/or amend their laws. Because of the complexity and sheer number of these
laws, no single AT&T organization will be responsible for providing updates to the driver

48 TOGETHER FOR SAFER ROADS


population on these types of requirements. It is the responsibility of each driver to stay
apprised of all state and local driver requirements in the jurisdictions where they drive as
a condition of holding a valid drivers license.

F.2.1 Includes, but not limited to:

Distracted driving

Seat belt use

Lights on when raining

Cell phone use

Texting while driving

Actions required when passing an emergency or service vehicle

Mounting of Global Positioning System (GPS) devices

Use of radar detectors

Cleaning ice and snow off of vehicles

F.2.2 Each AT&T driver of a motor vehicle must:

Maintain a current knowledge of local and state laws in the jurisdictions


where they drive as a condition of being a licensed and responsible driver

Comply with driving requirements established by other jurisdictions such as


military bases as well as customer properties

Operate motor vehicles in a safe, defensive manner and in accordance with


all driving laws

F.3 Seat Belts

When riding in a vehicle (company, personal, or rented) while on company business,


all occupants must be properly seated in the passenger area and wear seat belts and
shoulder straps, as designed by the manufacturer.

F.4 Safe Driving Techniques

F.4.1 Safe driving techniques are covered in the Defensive Driving courses

F.4.2 All employees operating a company-owned or leased vehicle must complete


Defensive Driving Training as required in the Business Units EH&S Plan

F.5 Parking Requirements and Circle of Safety

F.5.1 Requirements for parking, placing cones, and the Circle of Safety are
addressed in The Environment, Health and Safety SOP for AT&T

Advancing Road Safety Best Practices for Companies and Their Fleets 49
F.5.2 Before entering the vehicle to leave a parking space, all employees are
expected to complete a Circle of Safety check of the vehicle. When
performing, look underneath and walk around the vehicle, facing traffic,
to check for obstructions. Ensure that tools, equipment, and supplies are
properly stored and secured prior to departure

F.6 Idling of Vehicles

AT&T employees within the U.S. are required to eliminate all unnecessary idling;
including idling for personal comfort, except in the situations outlined in AT&Ts Vehicle
Idling Policy located on the AT&T EH&S website.

F.7 Use of Wireless Devices

F.7.1 Use of wireless devices is addressed in the documents listed in D.2.1 through D.2.3

F.7.2 Company Policy Motor Vehicle Policy for Management Employees (Refer to D.2.1)

Management employees are required to be familiar with and comply with


local laws before using a wireless device while operating a motor vehicle
for business purposes. Safe operation of any vehicle in the performance
of Company business is the responsibility of the driver and must be given
appropriate attention at all times

In every situation, do not use a wireless device while the vehicle is in motion
if doing so distracts attention from driving. Additionally, all employees are
prohibited from using data services on their wireless devices, such as texting
or accessing the mobile web or other distracting activities while driving

F.7.3 Company Policy Equipment and Communication Services Policy (Refer to D.2.2)

All employees are expected to use company-provided equipment in a safe,


responsible, and courteous manner. Local laws and regulations regarding the
use of wireless services will vary, so employees are responsible for ensuring
they are aware of the laws governing the use of wireless services in their
usage area especially when driving

Additionally, all employees are prohibited from using data services on their
wireless devices, such as texting or accessing the mobile web, or other
distracting activities, while driving

F.7.4 ATT-TELCO-NOTICE-000-002-642 Local Network Operations - Wireless


Devices (Refer to D.2.3)

Local Network Operations employees are expected to use company-


provided equipment in a safe, responsible, and courteous manner. The safe
operation of any vehicle is the responsibility of the driver and must be given
appropriate attention at all times. All employees are prohibited from using
data services on their wireless devices, such as texting or accessing the

50 TOGETHER FOR SAFER ROADS


mobile Web, or other distracting activities while driving

The use of a wireless device, such as Intelligent Field Devices (IFDs),


pagers, two-way radios, etc., while driving a company-owned, leased or
rented vehicle is prohibited. If the use of a wireless device is necessary, the
employee must pull into a safe parking location prior to using the device
The use of company-provided voice-activated GPS devices for directional
information are allowed while driving. However, physical intervention, such
as entering an address into the device, is only allowed when the vehicle is
safely parked
Employees are required to be familiar with and comply with local laws and
regulations before using a cellular phone while operating a motor vehicle
for business purposes. The use of cellular phones when driving must include
the use of a hands-free device

F.8 Inspection of Vehicle

F.8.1 There are three vehicle inspections in AT&T driving related programs:

General - Pre-Driving Inspection requirements for any driver


CMV Drivers - Form ATT 15500 Drivers Daily Vehicle Inspection Report - is
used to document the DOT required post-trip vehicle inspection for CMV
Drivers
EH&S Plan Targets - WEBADD Vehicle Inspection Annual inspection
required as a part of a Business Units EH&S Plan. These are completed by
Managers with all non-management employees who are assigned company-
owned or leased motor vehicles
F.8.2 If the inspection indicates the vehicle cannot be operated safely, the
employee must contact the appropriate entity for repair (Fleet Operations,
leasing agency, etc.)

F.8.3 The vehicle should not be operated until the necessary repairs are completed

F.8.4 Any deficiency should be addressed per the vehicle owners manual and/
or reported immediately to Fleet Operations via the 800-696-8926 (or
equivalent) or via a web order placed on Fleet Central Website

F.9 Driving Observations

F.9.1 Competency in defensive driving will be demonstrated through annual


observations as prescribed in EHS-125-PRC. As a part of the Driving
Observation, non-management employees must complete an interactive
vehicle check and road test exercise with his/her Supervisor or an authorized
Manager. The Observation - Defensive Driving Competency Check will provide
guidelines for items to be demonstrated during this exercise

Advancing Road Safety Best Practices for Companies and Their Fleets 51
F.9.2 The exercise must be at least 30 minutes in length. Both the Pre-driving
Vehicle Check and Road Test Observation sections must be completed with
the employee interacting with the observer to describe the hazards identified,
and the safe driving techniques being demonstrated. The road test route
may be random or preselected by the observer, but the exercise should be
conducted so as to include (to the extent possible) all the driving maneuvers
and hazards the employee would normally encounter. The observer must
mark the appropriate items on the checklist as they are observed to ensure
that all items are covered. The observer should take any necessary corrective
action immediately, and retest the employees ability to demonstrate those
skills within the same exercise, if possible

F.9.3 Once the observer is satisfied that the employee has demonstrated
competency in the defensive driving skills covered in the training materials
and EHS-5700-JBA-1, the observer must document the observation on the
WEBADD EH&S Work Observations Form or equivalent Replica form

F.9.4 Refer to EHS-125-PRC for more information on EH&S Plan requirements

G. REQUIRED TRAINING

G.1 Defensive Driving Training courses are as follows:

Description of
Type of Driver Frequency Course Name
Training

Employees who may Defensive Driving -


operate a company-owned Defensive Driving Initial Web-based Training
or leased vehicle for (WBT)
company business, but are
not assigned a company Refresher Defensive At the Discretion of Defensive Driving
vehicle for regular use Driving the Organization - WBT

Defensive Driving
Defensive Driving Initial Only
Leader-Led (LL)
Employees who are
assigned a company-
Defensive Driving
owned or leased vehicle Refresher Defensive Every 5 Years after
WBT or Field
Driving LL
Delivered

G.2 Refer to the applicable Business Unit EH&S Training Matrix for specific training
requirements.

H. DOCUMENTATION AND RECORDKEEPING

Refer to the AT&T practices and documents included in Section D for documentation
requirements as a part of other programs.

52 TOGETHER FOR SAFER ROADS


Advancing Road Safety Best Practices for Companies and Their Fleets 53
APPENDIX 2:
Chevrons Minimum Required Elements of a Corporate
Motor Vehicle Safety (MVS) Policy

The corporate MVS standard identifies the following required elements (at a minimum) that need
to be in place as part of a comprehensive road safety management process to minimize risk and
promote motor vehicle safety for each location:

1. Roles and responsibilities must be established, documented, and disseminated for all
personnel involved in the local MVS standards.

2. J ourney management planning shall focus on enhancing the safety of all travelers by
identifying and managing the potential hazard/risk associated with each non-routine journey.

3. Driver selection and health requirements shall be established and followed. The
requirements shall include a process for selecting drivers.

4. D
rivers shall receive the appropriate training for their assigned tasks, vehicle type, and
driving conditions/situations specific to the driving environment. High Exposure Drivers
(HED) shall receive additional training.

5. A
ppropriate use should be made of driving improvement monitors (IVMS) and/or a driving-
specific behavior-based safety process should be implemented.

6. M
otor Vehicle Selection and Maintenance process shall require selection of appropriate
equipment based on established criteria. The process shall also include a method for
identification and removal from the operating fleet of motor vehicles that are no longer road
worthy and/or safe to operate.

7. Local MVS processes must address:


Proper use of seat belts
Pre-trip safety inspections
Distracted driving, including a prohibition on texting and the use of cell phones, and other
potentially distracting electronic equipment

Cargo carried within the passenger compartment of a motor vehicle


Goods transported in flatbed trucks and pickups

54 TOGETHER FOR SAFER ROADS


Unauthorized passengers
Driver fatigue standards and rules
PPE use while operating 2-, 3-, and 4-wheel motorized (ATV) vehicles, if such vehicle operations
are allowed

Backing maneuvers
Stop-Work Authority

8. Contract requirements shall detail how the requirements of the MVS process apply to
contracts and contract-performance management for contract carriers who have been hired
to transport product or personnel on behalf of the company.

9. Site-specific traffic plans shall be developed for motor vehicles and heavy equipment used
within construction sites to address potential motor vehicle hazards within the construction
site operating area.

Advancing Road Safety Best Practices for Companies and Their Fleets 55
APPENDIX 3:
U.S. Transport Accident Commission (TAC)
Vehicle Purchase Policy21

The TAC is committed to providing a safe workplace for all employees and ensuring that a safety
culture permeates the organization. Accordingly, management undertakes to purchase and/or lease
the safest available vehicles within reasonable bounds.

This policy will apply to all cars leased by the TAC including pool and company leased (management)
vehicles. The basic requirements for the TAC cars (purchased/leased or rented) are:

MANDATORY REQUIREMENTS
Passive Safety (reduce injury in a crash)

Highest possible score (minimum four-stars) in consumer crash tests such as the Australasian
New Car Assessment Program (ANCAP) and, if available, in real-world crash safety ratings

Dual front airbags

Side airbags, at least in front seats

Curtain airbags or head protecting side airbags

Three-point seat belt in all seating positions

Seat belt with pretensioners in front seating positions

Seat belt reminder system, at least for driver position

Adjustable headrests for all seating positions

Curb weight 1300-1700kg, not 4WD, van or off-road vehicle

Station wagons and hatchbacks fitted with cargo barriers

56 TOGETHER FOR SAFER ROADS


Active Safety (crash prevention)

Electronic Stability Control (ESC) which incorporates:


Anti-lock Braking System (ABS)
Traction Control

Speed alert systems

Appropriate daytime running light system

Clear glazing, no added window tinting

HIGHLY DESIRABLE AND/OR FUTURE REQUIREMENTS

New technologies introduced into the market will be regularly reviewed to identify vehicle
features to be incorporated within newly leased vehicles. Such technologies include:
Anti-whiplash systems, at least in front seats
Good pedestrian protection according to ANCAP or proposed European regulation
Intelligent Speed Assist (ISA) system
Alcohol interlock
Highly visible car color (preferably white)

Advancing Road Safety Best Practices for Companies and Their Fleets 57
APPENDIX 4:
AT&T Pre-Driving Vehicle Inspection Checklist

The Pre-Driving Check is an AT&T requirement for all AT&T drivers of corporate-owned and
leased vehicles. Drivers must conduct a brief daily visual inspection to be sure the vehicle is safe
to operate. This check should be completed for any vehicle you are about to drive. It is one of the
most important tasks you can perform as a driver. By ensuring that the vehicle is in good, working
condition, you protect your own safety and the safety of others.

Perform the check as follows:

CHECK THE OUTSIDE OF THE VEHICLE

Ensure that tools, equipment, and supplies are properly stored

Ensure all bins are closed, and ladders and ladder racks are secured

Be sure that the following are clean: lights, windows, and mirrors

V
isually check the condition of the following: windows (not damaged), wipers (good
condition), and vehicle exterior (no new damage)

C
heck the condition of the tires (tires properly inflated with serviceable tread). If the tires
appear under inflated, check or have the pressure checked with a gauge

Look under the vehicle for leaking fluids

Note: Periodically check fluids and belts when re-fueling the vehicle

CHECK THE INSIDE OF THE VEHICLE

Inspect the cab for proper housekeeping. No loose items, including those in open
compartments, or items attached to sun visors, rearview mirrors, etc.

Test directional signals, lights, horn, emergency flashers, wipers, and seat belt to ensure they
work properly

58 TOGETHER FOR SAFER ROADS


Adjust the mirrors, seat position, and the seat belt

Perform the 10-second brake test to ensure that brakes work properly

ADDITIONAL ITEMS FOR AERIAL LIFTS (prior to first use each day)

Ensure operating controls and associated mechanisms are working properly

Ensure visual and audible safety devices are available and working

Visually inspect hydraulic or pneumatic systems for possible leaks or weak spots

Visually inspect fiberglass and other insulating components to ensure they are in good
condition

Verify that operational and instructional markings are in good condition

Check that electrical systems of/or related to the aerial device are functioning properly

Inspect bolts, pins, and other fasteners to ensure they are in good condition

Ensure proper fall prevention equipment (2 lanyard and body belt with floating D ring) is
available and in good condition

REPORTING

A
ll vehicle repair and maintenance requests, excluding emergencies, should be created using
the Online Vehicle Job Request link. Emergency requests only, call the Toll Free hotline

Do not operate a vehicle if there are any malfunctions that will hinder the operation of the
vehicle and/or your safety

FINALLY, PERFORM THE CIRCLE OF SAFETY CHECK

After you are through with the pre-inspection and other activities, make sure that the Circle
of Safety Check is the very last thing you do before you drive off

Once the Circle of Safety Check is completed, move the vehicle immediately

Advancing Road Safety Best Practices for Companies and Their Fleets 59
REFERENCES

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