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Beware of Fake WSJ Survey Calls

Some WSJ subscribers have received fake calls claiming to conduct a survey to obtain financial account information. The WSJ did not authorize these calls and is investigating their origin. The document provides tips to validate actual WSJ calls, including that the WSJ will never ask for financial details or personal information without verifying the account holder first. Customers are advised to be vigilant and contact the WSJ with any suspicious calls.

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39 views1 page

Beware of Fake WSJ Survey Calls

Some WSJ subscribers have received fake calls claiming to conduct a survey to obtain financial account information. The WSJ did not authorize these calls and is investigating their origin. The document provides tips to validate actual WSJ calls, including that the WSJ will never ask for financial details or personal information without verifying the account holder first. Customers are advised to be vigilant and contact the WSJ with any suspicious calls.

Uploaded by

1342231
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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A small number of subscribers have recently reported receiving telephone calls that falsely

claim to be part of a survey being conducted on behalf of The Wall Street Journal.

The callers appear to be using the Journals name in an attempt to obtain information about the
personal financial accounts and investments of the call recipient. These calls are not
authorized by The Wall Street Journal, Barrons, or Dow Jones. We take this matter very
seriously and are actively investigating these calls and their origin.

We want to help protect you, our customer, by alerting you to these unauthorized calls and
encouraging you to be vigilant regarding any telephone contact purporting to be from The Wall
Street Journal or Barrons.

If you are contacted by someone claiming to be calling on behalf of The Wall Street Journal or
Barrons, please remember:

The Customer Service teams for The Wall Street Journal and Barrons will never
ask for personal information about your financial investments or accounts.

Members of The Wall Street Journal and Barrons Customer Service teams will always
take steps to ensure that they are speaking to the correct account holder or his or her
authorized delegate.

If you are ever in any doubt about the authenticity of any contact that claims to be from
Dow Jones or about your membership to our publications, please immediately end the
call and contact our Customer Service teams at (877) 975-3223.

You can also direct any queries to reportsubscriptionfraud@dowjones.com

We encourage you to continue to be vigilant against any types of contact like this. Please call us
if you have any questions or need any further guidance.

Thank you for being a loyal customer.

www.dowjones.com 1211 Avenue of the Americas


service@dowjones.com New York, NY 10036

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