Electives Courses List For Second Year (July '10-March '11)
Electives Courses List For Second Year (July '10-March '11)
• Equity Research
Taxation
•   DBMS
       •   Explain the basic concepts in databases and the benefits of
           databases to organizations.
       •   Describe the components and functions of DBMS.
       •   Design databases using E-R data models.
       •   Transform database schema into normalized designs.
       •   Normalization and various form of normalization.
       •   Query databases using SQL & Pl/SQL.
       •   Perform backup & recovery
       •   Design and implement database applications.
       •   Troubleshooting, performance tuning of database.
       •   Get hands on experience working on a simple project on Oracle 11g.
•   ERP
       •   Definition of ERP
       •   Evolution of ERP evolution
       •   Reasons for Growth of ERP market
       •   ERP adoption Model
       •   Critical Success Factors for ERP implementation
       •   Advantages of ERP
       •   Why ERP implementations fail?
       •   Building Business Models
       •   ERP project life cycle
       •   Pre-implementation stage, post implementation stage
       •   Need Analysis
       •   Feasibility Analysis
       •   Gap analysis
       •   Introduction to Architecture
       •   Client-Server Computing Architecture
       •   Evolution of Business Processes, Organizational Structure & IT
           Architecture
•   BIDM
       •   Introduction to BI Foundation Concepts
       •   Architecture of BI systems
        •   Data Warehousing & Data Mining and Techniques
        •   OLAP , Business Intelligence System & Software
        •   Data Mining techniques : Decision tress, Neural Networks, Nearest
            Neighbors and Clustering, Market Basket Analysis
        •   Knowledge Based Systems:
        •   Hands on sessions on XL Miner and MS Excel
        •   Data Visualisation- Dashboards etc
       •  Data Visualisation Tools - XCelsius
•   TELECOM MANAGEMENT IN BUSINESS
        •   Quality Assurance in telecom
        •   Telecom service costing
        •   Project management in telecom
        •   Role of telecommunication service provider, growth markets and
            technologies, functional specialization
        •   Predicting future trends in telecom, comprehensive analysis of
            current situation
        •   Brand management and marketing in telecom
        •   Innovating telecom technology and implementing it to suit Indian
            market condition
        •   Operation and marketing of modern telecom organization
        •   E-business
        •   Difference business dimensions such as customer perspective
        •   Competitiveness of Indian telecom sector
       •   Role of telecom service provider
•   E-Business Strategy
          •       History of Web Analytics-Challenges, Traditional Web Analytics,
    Strategic Approach for Web Analytics
          •       Data Collection-Clickstream Data, Outcomes Data, Research
    Data, Competitive Data
          •       Customer Centricity-Lab Usability Testing, Heuristic Evaluation,
    Site Visits, Surveys
          •       Understanding/Solving Business Questions-Following 10/90
    Rule, Hiring Web Analysts
          •       Capturing Data- Selecting optimal web analytics tool
          •       Understanding the Basics- Foundational Metrics, Understanding
    Standard Reports, Website Content
          •       How Search Engines work? What is SEO?
          •       Performing Internal Site Search Analysis
          •       Email Marketing- Multichannel Marketing, Tracking and Analysis
          •       Benchmarks and goals in driving action, Dashboard, Applying
    Six Sigma to Web Analytics
          •       Competitive Intelligence Analysis
          •       Statistical Significance, Segmentation, Connect Analysis and
    Reports, Conversion Rate
          •       Key Skills for Web Analytics Manager/ Leader
          •       Google Analytics
          •       Digital Marketing, Viral Marketing, Blogging for Profit
          •       Podcasting, Vodcasting, Video Sharing Sites, Social Networks
•   Product and Brand Management
        •       About Product Management
        •       Marketing Planning
        •       Developing Product Strategy
        •       Introduction to Brand Management
        •       Birth & Evolution of a Brand
        •       Branding Principles
        •       Brand challenges & opportunities
        •       Establishing Brand Mantras & Internal Branding
        •       Luxury brands
        •       Basics about Brand Equity
        •       Customer Based Brand Equity & its measurement
        •       Different measures of Brand Equity
        •       Brand Positioning
        •       Choosing Brand Elements
        •       Leveraging secondary Brand Associations
        •       Designing and Implementing Branding Strategies
        •       Brand –Product Matrix & Brand Hierarchy
       •      New Products and Brand Extensions
•   Advertising & Sales Promotions
          •     Introduction to Advertising
          •     Role of Advertising Agencies
          •     Source Message and Channel Factors
          •     Establishing Objectives and Budgeting for Promotions
          •     Attention & Interpretation
          •     Attitudes
          •     Feelings and Appeals
          •     Planning, Development and Implementation of Creative
    Strategy
          •     Media Planning Strategy
          •     Evaluation of Broadcast Media
          •     Sales Promotions
         •     Evaluating Social, Ethical and Economic Aspects of Advertising &
    Promotions
•   Customer Relationship Management
            •   Introduction to CRM
            •   Framework of CRM and its Evolution
            •   Role of CRM IN Business Strategy
            •   CRM Cycle
            •   Building Customer Relationships-Loyalty Ladder
            •   CRM and Marketing – Cost of Acquiring Customers, CLV
            •   Customer Service/Sales Profile Models
            •   Transition from Product Focus to Customer Focus
            •   Understanding Customer Needs and Wants
            •   CRM Application in Business
            •   Gathering Customer Intelligence
            •   Essential Variables of SLAs
            •   CRM and Sales Strategies
            •   Database Management
            •   CRM in B2C Environment
          •       CRM in B2B Environment
          •       Customer Equity and Customer Selection
          •       Customer Contact Centre
          •   Future of CRM
•   Rural Marketing
•   Consumer Behaviour
          •       Strategic Implication of Consumer Behavior
          •       Consumer Research
          •       Individual Determinants of Consumer Behavior
          •       External Determinants of Consumer behavior
          •       Consumer and subcultures
          •       Consumers and Cultures
         •    Diffusion of Innovation
•   Marketing of Services
              •   Introduction to Services
              •   Consumer Behavior and Service Encounter
              •   Major Characteristics of Services
              •   Elements of Marketing Mix for Services
              •   Managing Service Delivery Process
              •   Improving Service Quality and Productivity
              •   Creating Loyalty for Services
              •   Service Failure and Recovery Strategies
              •   Managing Demand and Supply Challenges in Services
              •   Concept of Service Guarantee
         •   Special Emphasis of Financial Services
•   Human resource planning
              • Introduction to HR Planning
              • Business strategy & models and strategic HRP
              • HRP and HRM linkage
              • HR planning model
              • Environmental Influences
              • Labor force trends and HR planning
              • Analyzing internal and external factors influencing HP planning
              • Forecasting Approaches & Techniques
              • Internal supply analysis techniques
              • Sources of external supply data
              • Forecasting labor supply and labor demand
              • Succession Management
              • Theories and model
              • Replacement planning vs. succession management
              • Mergers and Acquisition
              • HR due diligence
              • Organizational culture issues
              • Labor relation issues
              • Impact on HR functions
              • Downsizing and Restructuring
              • Restructuring and reorganizing
              • Downsizing
           • Outsourcing
•   Performance Management
          • Conceptual Framework of Performance Management
          • What is Performance?
          • Factors affecting performance
          • History and review of performance management literature
          • Difference between performance appraisal & performance
    management
          • Objectives of performance appraisal
          • Methods of doing appraisal
          • Errors in performance appraisal
          • Competency and performance
          • Role of KPA/KPI
          • 360 Degree appraisal or Multi rater assessment
          • Assessment and Development Centers
          • Building a high performance culture
          • Performance Counseling- mentoring and counseling
          • Role of training in Performance consulting
          • Link between Performance and Compensation
          • Concept of Compensation Management
          • Link between compensation and motivation
          • Reward Strategy
          • Equal pay
          • Job evaluation
          • Competency , Skill and related pay
          • Incentives
          • Compensation Strategies
          • Team Rewards and Employee Benefits
          • Profit Sharing, Gain sharing, ESOP’s
          • Non-financial rewards and recognition scheme’s
          • Employee Benefits, allowances and pension schemes
          • Reward management for special groups (Executive
    compensation)
            • Legal framework of compensation management
•   Training and Development
              • Overview of Training and Development ,Concept, Purpose,
    Principles of Training
              • Role of Training in employee Development
              • Training as a strategic tool for Competitive advantage,
    Organizational climate for Training and Development, Learning, Concept of
    Learning, Principles of Adult Learning
              • Role of Managers in employee learning
              • Training and Development Methods
              • Concept of Training methods, Approaches to Training
              • Choosing the appropriate training method, designing Training
    methods
              • Types of Training
              • Concept of TNI, Process of TNI, Effective TNI
              • Designing & Conducting Training Programs
              • Aligning Training to individual and organizational development
              • Role of Management Trainer, Trainer as change agent, Skills of
    an effective trainer
              • Concept and need for evaluation
              • Principles of evaluation, Stages and types of evaluation
    ,Process of evaluation
              • Techniques of measuring training effectiveness, Training
    Transfer Case Study
              • Linking Training to Bottom line results – Cost Benefit analysis
              • Challenges to training effectiveness
              • Understand the fundamental concepts in the study of
    knowledge and its creation,       acquisition, dissemination, use and re-use,
    and management.
              • Role and use of knowledge in organizations and institutions,
    and the typical obstacles that KM aims to overcome.
              • Understand how to apply and integrate appropriate
    components and functions of various knowledge management systems.
              • Critically evaluate current trends in knowledge management
    and their manifestation in business and industry.
              • Mentoring, Coaching and Counseling
              • Concept of MCC and differences between the three, Process &
    phases of MCC, Selecting the right tool
            • Challenges to effective MCC
•   Leadership Development
             • The nature of Leadership
             • Systems Approach to Leadership with alignment with skills and
    techniques
             • Leadership Effectiveness
             • Leadership Effectiveness
             • Overview of major Research Approaches
             • Managerial Work and leadership
             • Activity patterns in managerial work
             • Content of managerial work
             • Demands, Constraints and Choices
             • Perspectives on Effective leadership behavior
             • Ohio Sate leadership Studies
             • Michigan leadership Studies
             • Leadership behavior taxonomies
             • Theories of leadership
             • Contingency theories
             • Charismatic and transformational Leadership
             • Participative Leadership, Delegation and Empowerment
             • Participation, Delegation, Empowerment
             • Power and Influence
             • Power and its various forms, Consequences of Power
             • Power and Influencing behavior
             • Leadership in teams
             • Nature of teams, Guidelines for team building
             • Procedures for Facilitating team learning, Creating & sustaining
    Team Culture
             • Leading Change in Organizations
              • Change Processes, Influencing Organizational Culture
              • Developing a Vision
              • Implementing Change
              • Strategic leadership
              • Constraints on Executive decision, Effects of Leadership
    Succession
              • Developing leadership Skills
              • Designing Effective training
              • Special techniques for leadership training
              • Learning from experience
              • Developmental activities
              • A systems perspective of Leadership Development
              • Ethical leadership and Diversity
              • Ethical Leadership, Gender and leadership, leadership in
    Different Cultures
              • managing Diversity
•   Cross Cultural Management
               •       Culture in the Global Organizational context
               •       The Impact of culture on organizations
               •       Global Strategy and culture
               •       What is cross culture management
               •       Are organizations becoming more similar
               •       Introduction to culture, Overview Definition, Values
    and culture, Stereotypes
               •       The Meaning of culture, Layers of culture, Contexts of
    culture, Comparing culture
               •       Culture and its various Conceptual Frameworks
               •       Models of National Culture
               •       Cross cultural Communication
               •       Need and benefits of Cross cultural Communication
               •       Contextual model of intercultural communication
               •       High and Low context communication
               •       Pitfalls of stereotyping and Projections as short cuts to
    intercultural communication
               •       Cross cultural communication styles
               •       Negotiating across cultures
               •       Cross cultural challenges to negotiations
               •        Effective Negotiation styles
               •       Managing multicultural teams
               •       Emerging Issues in Cross Cultural Management
               •       Multicultural Teams
              •       Global Careers
•   Industrial Relations and Labour Laws( in workshop mode )
•   Global Logistics Networks
        •   Overview of Transportation options and strategies and its impact
            on supply chain effectiveness.
        •   Planning and control process for goods movements.
        •   Selection and assessment of carriers
        •   Pricing strategies,
        •   Outsourcing transport services.
        •   Impact of emerging global market on today’s business
            environment,
        •   Evolving practices of global supply chains,
        •   International terms of sales, and documentation issues,
        •   Global third party service providers.
        •   Interface of marketing strategies and logistics,
        •   Development of new or alternate distribution channels.
        •   Packaging related issues.
        •   Impact of e-commerce on Supply Chains,
        •   e-commerce strategies for B2B and B2C sectors.
        •   Benchmarking metrics for Supply Chain Management
•   Project Management
        •   Introduction to Project Management
        •   Project Integration Management
        •   Project Scope Management
        •   Project Time Management
        •   Project Cost Management
        •   Project Quality Management
        •   Project Human Resource Management
        •   Project Communications Management
        •   Project Risk Management
       •   Project Procurement Management
•   Business Analytics for Managerial Decision Making
        •   The course has applied orientation which will help students in
            developing both quantitative and qualitative skills and for growing
            business research aptitude , developing hands-on research
            techniques thus enhancing potential for suitable placement.
        •   It is essential that the student has a good understanding of
            concepts in the core course of Quantitative Technique &
            Marketing Research
        •   Introduction to SPSS
        •   Measurement Concepts and Sampling – Focus Shall be on learning
            to test for reliability
        •   Applying Research Tools using SPSS - Focus shall be on complete
            research oriented interpretation of output generated through SPSS
        •   Descriptive Statistics
        •   Correlation and Regression
        •   Inferential Statistics: Testing of Hypothesis
        •   Chi Square Test & Analysis of Variance
       •   Factor Analysis: Data Reduction and Scale reliability
•   B2 B Sales & Solution Sales
               •        Business selling –unique features
               •        Managing business sales - unique features
               •        Business sales planning: Segmentation of markets
               •        Organizational demand analysis
               •        Planning Industrial Product Strategy
               •        Managing Procurement of business goods:
               •        Pricing strategy for business market
               •        Managing communication strategies
               •       Product selling vs. Solution Selling?
               •       Advantages of Product Selling
               •       Advantages of Solution Selling
               •       Characteristics of a Product Selling Company
               •       Characteristics of a Solution Selling Company
                •     Example of a Product Selling IT company (e.g. Microsoft)
•   Supply Chain Management
•   Retail Management and Selling
•   Selling to the New Age Customer
               •      E-marketing environment
               •      E- Business
               •      E-Commerce
               •      Ethical & legal issues
               •      Global marketing issues
               •      Understanding high tech customers
               •      Product (online offer)
               •      Pricing (on line value)
               •      The internet for distribution
               •      Email Marketing
               •      Online Advertising
               •      Affiliate Marketing
               •      Search Engine Marketing
               •      Distribution channels and supply chain management in
               high-tech markets
               •      STP strategies for Online Marketing
               •      Mobile Access Devices