Artifact E: Knowledge, Skills, and Competencies Analysis Nancy Huang SDAD 5900: Student Development Capstone
Artifact E: Knowledge, Skills, and Competencies Analysis Nancy Huang SDAD 5900: Student Development Capstone
Nancy Huang
                                         SDAD 5900: Student Development Capstone
ASSESSMENT KEY
Evidence of Learning:
                                                              W= Work
                                                             I= Internship
                                                            C= Coursework
                                                           V= Volunteer work
                                                              O= Other
*Note: All competency descriptions are taken from the ACPA and NASPA Professional Competency Areas for Student Affairs Practitioners (2015)
                                                                             Advising & Supporting
   ACPA/NASPA                                           Skill                               Specific Rating         Evidence of Learning                       Future Improvement &
  Competency Area                                                                                                                                                   Development
Advising & Supporting       Exhibit culturally inclusive active listening skills (e.g.,                       W: Through my role in the Center          - For future improvement and
                            appropriately establishing interpersonal contact,                                 for Community Engagement (CCE),           development, I plan on taking a
                                                                                                  +
                            paraphrasing, perception checking, summarizing,                                   I advise a staff of 10 student leaders.   counseling course this academic year
    The Advising and        questioning, encouraging, avoid interrupting, clarifying).                        I meet with them various times            to learn about different advising
 Supporting competency      Establish rapport with students, groups, colleagues, and                          through the quarter to provide            techniques and theories so that I can
    area addresses the      others that acknowledges differences in lived                         +           guidance on how they could meet           better support students in my work
  knowledge, skills, and    experiences.                                                                      their personal and programming            and internship.
   attitudes related to     Facilitate reflection to make meaning from experiences                            goals. I assist students in navigating
providing counseling and                                                                          +           unforeseen situation in their             - I plan to continue using what I
                            with students, groups, colleagues, and others.
    advising support,       Conscientiously use appropriate nonverbal                                         programming while encouraging             learned in my STML 5720 course in
   direction, feedback,                                                                           √           and empowering them to bring              my 1:1 and advising sessions with
                            communication.
  critique, referral, and                                                                                     creativity and take ownership of          students.
 guidance to individuals    Utilize virtual resources and technology to meet the                              their projects/programs.
                                                                                                  √
        and groups.         advising and supporting needs of students.                                                                                  - I intend to ask questions and utilize
                            Facilitate problem-solving.                                           +           I: As a New Student and Transition        my network for suggestions and
                            Facilitate individual decision-making and goal setting.               +           Programs (NODA) Intern at Emory           feedback on various approaches and
                            Appropriately challenge and support students and                                  University, I supervised and advised      practices in advising.
                                                                                                  √           a staff of 8 Orientation Captains. I
                            colleagues.
                            Know and use referral sources (e.g., other offices,                               held 1:1 meetings with the Captains
    Overall Rating:         outside agencies, knowledge sources), and exhibit referral            +           throughout the summer to keep
                            skills in seeking expert assistance.                                              them accountable of their
     0 1 2 3 4 5                                                                                              responsibility. I also provided
                            Identify when and with whom to implement appropriate
                                                                                                  +           Captains with guidance and
                            crisis management and intervention responses.
                                                                                                              feedback in their specific programs.
                            Maintain an appropriate degree of confidentiality that                            Moreover, I assisted in conflict
                            follows applicable legal and licensing requirements,                              management and provided the
                            facilitates the development of trusting relationships, and            +           Captains different perspectives to
                            recognizes when confidentiality should be broken to                               challenge and enhance their
                            protect the student or others.                                                    understanding, and encourage
                            Recognize the strengths and limitations of one’s own                              problem-solving, communication,
                            worldview on communication with others (e.g., how                                 and creativity.
                            terminology could either liberate or constrain others with            √
                            different gender identities, sexual orientations, abilities,                      C: I took STML 5720: Leadership,
                            cultural backgrounds).                                                            Personality, and Culture in Fall
                            Seek out opportunities to expand one’s own knowledge                              2017. This course equipped me with
                            and skills in helping students with specific concerns                             the skills and knowledge to ask
                            (relationship issues, navigating systems of oppression, or                        open-ended questions to guide
                                                                                                  √
                            suicidality) as well as interfacing with specific populations                     students in finding their own
                            within the college student environment (e.g., student                             solution to issues, problems, or
                            veterans,. low-income students etc)                                               concerns. Additionally, the course
                            Know and follow applicable laws, policies, and                                    encouraged me to practice active
                            professional ethical guidelines relevant to advising and                          listening and move away from fixing
                                                                                                  +
                            supporting student’s development.                                                 or problem solving to better
                                                                                                              support students.
                                                               Assessment, Evaluation, & Research
   ACPA/NASPA                                          Skill                               Specific Rating         Evidence of Learning                    Future Improvement &
  Competency Area                                                                                                                                              Development
     Assessment,            Differentiate among assessment, program review,                                  I: My internship at the Center for      - For future improvement and
Evaluation, & Research      evaluation, planning, and research and the methodologies             +           Student Involvement (CSI) allowed       development, I plan to read up on
                            appropriate to each.                                                             me to create an assessment              assessment strategies and how to
                            Effectively articulate, interpret, and apply results of AER                      instrument to collect evidence of       cater approaches to institutional
     The Assessment,        reports and studies, including professional literature.              ∆           student learning and leadership         types and settings.
Evaluation, and Research    Select AER methods, methodologies, designs and tools                             development. I created and
competency area (AER)       that fit with research and evaluation efforts using current          ∆           administered the assessment, and        - During professional conferences, I
focuses on the ability to   technology and methods.                                                          analyzed the results to determine       plan to attend some workshops on
use, design, conduct, and                                                                                    what is being done well and areas of    research and assessment and learn
                            Facilitate appropriate data collection for
 critique qualitative and                                                                                    improvements.                           from other practitioners and
                            system/department-wide assessment and evaluation                     ∆
    quantitative AER                                                                                                                                 institutions on how they gather,
                            efforts using up-to-date technology and methods.
   analyses; to manage                                                                                       C: I enrolled in EDUC 5000:             evaluate, and report data.
organizations using AER     Assess legitimacy, trustworthiness and/or validity of                            Introduction to Educational
processes and the results   studies of various methodological designs (e.g.                      √           Research in Fall 2016. This course      - I intend to stay up to date with
obtained from them; and     qualitative vs. quantitative, theoretical perspective,                           provided me a baseline                  current research on assessment
            to              epistemological approach).                                                       understanding of the process of         strategies by reading current research
 shape the political and    Consider rudimentary strengths and limitations of                                collecting data and analyzing the       articles and seeking to collaborate
      ethical climate       various methodological AER approaches in the                                     result. In addition, the course         with other practitioners and
    surrounding AER         application of findings to practice in diverse institutional         ∆           allowed me to understand and            departments to learn about various
 processes and uses on      settings and with diverse student populations.                                   determine various approaches in         assessment strategies.
         campus.            Explain the necessity to follow institutional and                                collecting, analyzing, and reporting
                            divisional procedures and policies (e.g., IRB approval,              ∆           data.
                            informed consent) with regard to ethical assessment,
                            evaluation, and other research activities.                                       For Summer 2017, I enrolled in
                            Ensure all communications of AER results are accurate,               ∆           SDAD 5750: Best Practices in
    Overall Rating:         responsible, and effective.                                                      Student Services. The course’s
                            Identify the political and educational sensitivity of raw                        theme was student success in the
     0 1 2 3 4 5            and partially processed data and AER results, handling               ∆           context of inclusive excellence. Best
                            them with appropriate confidentiality and deference to                           Practices provided an understanding
                            the organizational hierarchy.                                                    of assessment and its importance
                            Design program and learning outcomes that are                                    through my interviews with multiple
                            appropriately clear, specific, and measurable, are                               student affairs practitioners in
                            informed by theoretical frameworks, and that align with              √           various functional areas at three
                            organizational outcomes, goals, and values.                                      different institutional types in the
                                                                                                             Greater Atlanta region.
                            Explain to students and colleagues the relationship of
                            AER processes to learning outcomes and goals.                        √
                                                                           Social Justice & Inclusion
    ACPA/NASPA                                           Skill                               Specific Rating         Evidence of Learning                    Future Improvement &
   Competency Area                                                                                                                                               Development
    Social Justice &          Identify systems of socialization that influences one’s                          W: In my role at the CCE, I             - For future improvement and
       Inclusion              multiple identities and sociopolitical perspectives and              +           promote social justice and inclusion    development, I intend to participate
                              how they impact one’s lived experiences.                                         through by encouraging and              and engage myself in dialogues with
                              Understand how one is affected by and participates in                            initiating dialogues around social      colleagues on how to best support
This competency involves      maintaining systems of oppression, privilege, and power.             +           justice with students and               students who have been historically
 student affairs educators                                                                                     professional staff. I also facilitate   marginalized.
who have a sense of their     Engage in critical reflection in order to identify one’s                         service learning training around
   own agency and social      own prejudices and biases.                                           +           diversity and inclusion. The training   - I plan to attend conferences and
      responsibility that     Participate in activities that assess and complicate one’s                       encourages students to be reflective    workshop around the topic of social
    includes others, their    understanding of inclusion, oppression, privilege, and               +           and conscious of their identities as    justice and inclusion.
community, and the larger     power.                                                                           well as being intentional in their
  global context. Student                                                                                      work with the community.                - With the current political and social
                              Integrate knowledge of social justice, inclusion,                    +
   Affairs educators may                                                                                                                               climate, I intend on being up-to-date
                              oppression, privilege, and power into one’s practice.
 incorporate social justice                                                                                    I: In my NODA Internship, I             with current news and how it
        and inclusion         Connect and build meaningful relationships with others                           promoted social justice and             impacts the work of higher
  competencies into their     while recognizing the multiple, intersecting identities,             √           inclusion by serving on the working     education and student affairs.
 practice through seeking     perspective, and developmental differences people hold.                          committee for social justice
  to meet the needs of all    Articulate a foundational understanding of social justice                        programming, Creating Emory. I          - I intend to encourage productive
      groups, equitably       and inclusion within the context of higher education.                +           also engaged in conversations on        dialogues with students and
   distributing resources,    Advocate on issues of social justice, oppression, privilege,                     diversity and inclusion with student    challenge them by providing
         raising social       and power that impact people based on local, national,               √           leaders and challenging them by         alternative perspectives and views.
     consciousness, and       and global intersections                                                         offering alternative perspectives to
repairing past and current                                                                                     enhance their understanding on
      harms on campus                                                                                          social justice. As an advisor, I
        communities.                                                                                           provided students feedback and
                                                                                                               ensure that they are using inclusive
                                                                                                               language when interacting with their
    Overall Rating:                                                                                            peers.
                                                                                        Leadership
    ACPA/NASPA                                            Skill                               Specific Rating         Evidence of Learning                     Future Improvement &
   Competency Area                                                                                                                                                 Development
       Leadership              Articulate the vision and mission of the primary work                            W: My graduate assistantship at the      - To further my development in this
                               unit, the division, and the institution.                             +           CCE has allowed me to oversee my         competency, I plan to continue to
        The Leadership         Identify and understand individual-level constructs of                           student leadership program and           seek volunteer opportunities at
       competency area         “leader” and “leadership.”                                           +           coordinate small-scale events for the    Seattle University or in my future
 addresses the knowledge,      Explain the values and processes that lead to                                    office and Seattle University. My        professional roles. I hope to gain and
      skills, and attitudes    organizational improvement.                                          √           role also allowed me to seek             expand my network of support, and
     required of a leader,     Explain the advantages and disadvantages of different                            opportunities to serve on planning       learn how to adapt my leadership
 whether it be a positional    types of decision-making processes (e.g. consensus,                  √           committees and represent the CCE         style to different student body and
leader or a member of the      majority vote, and decision by authority).                                       in campus-wide or divisional             institutional type.
staff, in both an individual                                                                                    meetings. I also hire, train, and
                               Identify institutional traditions, mores, and organizational
    capacity and within a                                                                                       advise student leaders while keeping     - I also intend to seek opportunities
                               structures (e.g., hierarchy, networks, governing groups,
        process of how                                                                                          them accountable to their roles.         to present and facilitate
                               technological resources, nature of power, policies, goals,
individuals work together                                                                                                                                conversations and dialogues around
                               agendas and resource allocation processes) and how they              +
   effectively to envision,                                                                                     I: As a NODA Intern at Emory             leadership with students.
                               influence others to act in the organization.
    plan, effect change in                                                                                      University, I was responsible in
      organizations, and       Identify one’s own strengths and challenges as a leader                          facilitating meetings with Captains,     - I plan to continue to be challenged
  respond to internal and      and seek opportunities to develop leadership skills.                 +           participating and attending OL           by seeking a supervisor in my future
  external constituencies      Identify basic fundamentals of teamwork and                                      training, and building partnerships      role that will support me in my
           and issues.         teambuilding in one’s work setting and communities of                +           with campus constituents to              development as a student affairs
                               practice.                                                                        coordinate their involvement in          professional.
                               Describe and apply the basic principles of community                             orientation. I successfully coordinate
                               building.                                                            +           and execute a weeklong OL training
     Overall Rating:           Describe how one’s personal values, beliefs, histories,                          and programming for new transfer
                               and perspectives inform one’s view of oneself as an                              students. Additionally, I served on
      0 1 2 3 4 5              effective leader with and without roles of authority.                +           the planning committee for social
                              Build mutually supportive relationships with colleagues                         justice programming, which allowed
                              and students across similarities and differences                    +           me to serve as a liaison between
                              Understand campus cultures (e.g. academic, student,                             students and the institution.
                              professorial, administrative) and apply that understanding          +
                              to one’s work.                                                                  C: STML 5910: Leadership,
                              Use appropriate technology to support leadership                                Identity, and Practice (Winter 2017)
                              processes (e.g. seeking input or feedback, sharing                              and STML 5720: Leadership,
                              decisions, posting data that supports decisions, use group          +           Personality, and Culture (Fall 2017)
                              support website tools).                                                         have allowed me to increase my
                              Think critically, creatively, and imagine possibilities for                     awareness of my leadership style
                              solutions that do not currently exist or are not apparent.          +           while encouraging me to be a
                                                                                                              reflective leader. The courses also
                              Identify and consult with key stakeholders and
                                                                                                              enhanced my leadership skills
                              individuals with differing perspectives to make informed            +
                                                                                                              through the recognition of my
                              decisions.
                                                                                                              talents and gifts, and the skills to be
                              Articulate the logic and impact of decisions on groups of                       intentional in my leadership practice.
                              people, institutional structures (e.g. divisions,
                              departments), and implications for practice.                        +           V: My contribution in various
                              Exhibit informed confidence in the capacity of                                  committees during the time I started
                              individuals to organize and take action to transform their          √           the Student Development
                              communities and world.                                                          Administration (SDA) Program
                              Within the scope of one’s position and expertise, lead                          have allowed me to enhance my
                              others to contribute toward the effectiveness and success           +           leadership skills in the field of
                              of the organization                                                             student affairs. I served on the
                                                                                                              planning committee for Welcome
                                                                                                              Week 2017, the Conduct Review
                                                                                                              Board, Magis Editorial Board, and
                                                                                                              SUSDA Community Development
                                                                                                              Committee. These involvements
                                                                                                              allowed me to the gain the skills of
                                                                                                              working and collaborating with my
                                                                                                              colleagues to execute programs for
                                                                                                              Seattle University and SDA.
                                                                                      Technology
    ACPA/NASPA                                           Skill                              Specific Rating         Evidence of Learning                      Future Improvement &
   Competency Area                                                                                                                                                Development
      Technology              Demonstrate adaptability in the face of fast paced                              W: As a Graduate Assistant at the         - In the future, I intend on creating a
                              technological change.                                               √           CCE, I utilized technology to             stronger online presence for myself.
   Draw upon research,        Remain current on student and educator adoption                                 promote and market involvement            This includes detailing my LinkedIn
      trend data, and         patterns of new technologies and familiarize oneself with           √           opportunities to students at Seattle      profile, creating a Twitter account,
 environmental scanning       the purpose and functionality of those technologies.                            University. The CCE and CSI use           and using Instagram to showcase
to assess the technological   Troubleshoot basic software, hardware, and connectivity                         ConnectSU powered by OrgSync to           some of my professional work.
  readiness and needs of      problems and refer more complex problems to an                      √           communicate to the student body
 students, colleagues, and    appropriate information technology administrator.                               about available opportunities on and      - As a student affairs professional, I
     other educational                                                                                        off-campus. In my role, I am              plan on incorporating more
                              Draw upon research, trend data, and environmental
    stakeholders when                                                                                         responsible in training the student       technology into my work to support
                              scanning to assess the technological readiness and needs
 infusing technology into    of students, colleagues, and other educational                      √           and professional staff at the CCE on   and communicate with students.
educational programs and     stakeholders when infusing technology into educational                          how to use and navigate
       interventions.        programs and interventions.                                                     ConnectSU.
                             Critically assess the accuracy and quality of information
    Overall Rating:          gathered via technology and accurately cite electronic                          I: In my internship at CSI, I used
                             sources of information respecting copyright law and fair            √           online research to develop
      0 1 2 3 4 5            use.                                                                            assessment tools and instruments to
                             Model and promote the legal, ethical, and transparent                           gather data of student learning and
                             collection, use, and securing of electronic data.                   √           development. I also learned about
                             Ensure compliance with accessible technology laws and                           the different methods and
                             policies.                                                           √           technology I can use to create the
                                                                                                             assessment instrument.
                             Demonstrate awareness of one’s digital identity and
                             engage students in learning activities related to
                                                                                                             As a NODA Intern at Emory
                             responsible digital communications and virtual                      +
                                                                                                             University, I had to familiarize
                             community engagement as related to their digital
                                                                                                             myself with various technological
                             reputation and identity
                                                                                                             platforms to organize and
                             Model and promote equitable and inclusive practices by                          communicate logistics to the
                             ensuring all participants in educational endeavors can              √           Orientation Staff, students, and
                             access and utilize the necessary tools for success.                             families.
                             Appropriately utilize social media and other digital
                             communication and collaboration tools to market and                             O: My daily usage of online and
                             promote advising, programming, and other learning-                  +           social media allowed me to
                             focused interventions and to engage students in these                           recognize the importance of
                             activities.                                                                     maintaining a professional online
                                                                                                             presence. Social media has allowed
                                                                                                             me to connect with other student
                                                                                                             affairs professional across the
                                                                                                             country.
  Student Learning &         Articulate theories and models that describe the                                W: My work at the CCE has given        - I plan to read student development
     Development             development of college students and the conditions and                          me insight on how students make        theories that were not taught in the
                             practices that facilitate holistic development (e.g.                √           meaning in their service-learning      course to improve my competency. I
The Student Learning and     learning, psychosocial and identity development,                                courses and/or involvement with        hope to continue applying what I
Development competency       cognitive-structural, typological, environmental, and                           the community. It provides me an       learned in SDAD 5400: Student
     area addresses the      moral).                                                                         understanding of how important the     Development Theory, Research, and
concepts and principles of                                                                                   work is in fostering a sense of        Practice to my work and use theory
                             Articulate how race, ethnicity, nationality, class, gender,
student development and                                                                                      belonging for students at Seattle      to inform my practice and decision
                             age, sexual orientation, gender identity, dis/ability, and
   learning theory. This                                                                                     University. I also use theory to       making within this field.
                             religious belief can influence development during the               √
  includes the ability to                                                                                    inform my practice in advising,
                             college years.
 apply theory to improve                                                                                     informing, and supporting students.    - As a practitioner, I will continue to
and inform student affairs   Identify the strengths and limitations in applying existing                                                            grow until retirement. I intend on
     practice, as well as    theories and models to varying student demographic                  √           I: My NODA Internship at Emory         also applying theories to my personal
                             groups.
understanding teaching    Articulate one’s own developmental journey in relation to       University had also allowed me to        and professional life to further my
and training theory and   formal theories.                                            √   use theory to inform my practice.        understanding of student
        practice.         Identify one’s own informal theories of student                 Recognizing the student body at          development.
                          development (‘theories in use’) and how they can be             Emory, I utilized identity
   Overall Rating:        informed by formal theories to enhance work with            √   development models frame my
                          students.                                                       understanding of student needs and
    0 1 2 3 4 5           Identify dominant perspectives present in some models           assist students in navigating through
                          of student learning and development.                        √   individual and group conflicts. I also
                                                                                          utilized intellectual and ethical
                          Construct learning outcomes for both daily practice as
                                                                                          development models to help create
                          well as teaching and training activities.                   √
                                                                                          social justice programming and
                          Assess teaching, learning, and training and incorporate         curriculums for orientation.
                          the results into practice.                                  √
                                                                                          C: SDAD 5400: Student
                                                                                          Development Theory, Research, and
                                                                                          Practice (Fall 2016) provided a
                                                                                          foundation to understanding student
                                                                                          development theory and how to put
                                                                                          theory to practice in advising and
                                                                                          supervising students, creating
                                                                                          programs, and facilitating
                                                                                          workshops and training sessions.