Role-Specific ATTITUDES Definitions
POSITIVE ENERGY RETURN TO RATE ATTITUDES
Thrives on Action and relishes change. Optimistic. Usually Extrovert
Individual Contributor Manager of Others Executive
• Always on the Job. Action Oriented! • Always on the Job. Action Oriented! • Always on the Job. Action Oriented!
• Ready to take new Jobs and challenges • Ready to take new Jobs and challenges • Brings in change for better regularly.
• Least resistance to change and ready to mobilize • Creates an environment of positive work culture & • Frames policies keeping in mind least resistance path
quickly when assigned a new job Ready to take new assignments at short notices. to Action. Prefers actions over extensive analysis.
• Interacts with others openly and directly • Understands and solves subordinates' bottlenecks • Prepared to take risks by trial and error - Action
• Shares success with the team and particular • Breaks down Business Targets into smaller Goals and
subordinate who is entitled to. easy to understand Projects / Initiatives.
• Crisp and clear about expectations. Distributes work • Crisp and clear about expectations. Distributes work
to the team with easily identifiable 'Task Items' to the team with easily identifiable 'Task Items'
ENERGIZE OTHERS RETURN TO RATE ATTITUDES
Inspires the Team to take on Impossible and enjoys every moment of achieving it. Gets others revved up, Solves problems, leads from the front and takes challenges.
Individual Contributor Manager of Others Executive
• Encourages and cheers other team members and is • Works more as a Coach and less as Boss in • Works more as a Coach and less as Boss in
prepared to support them in achieving their goals encouraging, guiding and cheering team members encouraging, guiding and cheering team members
• Offer assistance outside of own area of responsibility • Inspires to take on impossible and stands by for • Remove organizational barriers to collaboration and
when needed by others in the team. assistance when needed. teamwork
• Places higher priority on team or organization goals • Leads from front by setting examples and exposing • Leads from front by setting examples and exposing
than on own goals Team members to such similar examples elsewhere. Team members to such similar examples elsewhere.
• Comes out with new ideas when conflicts arise with • Provide constructive, actionable feedback and • Offer resources, even when it hurts, when it will help
other team members and goes ahead than waiting. guidance others achieve company goals
• Treats others with dignity and respect • Treat others with dignity and respect • Treat others with dignity and respect
• Genuinely interested in development and betterment • Achieve business results through collaboration with
of Team members rather than just achieving the others; place higher priority on Organizational goals
Organizational Goals by sweet carrot and bitter stick. than own personal goals
• Inspires to take on impossible and stands by for
assistance when needed.
EDGE RETURN TO RATE ATTITUDES
Makes YES or NO decisions with courage. Courageous, Has Thought Clarity. Good Value System.
Individual Contributor Manager of Others Executive
• Takes his own decisions when they are within his • Takes his own decisions when they are within his • Uses full authority to decide with complete
authority responsibly than procrastinating. authority responsibly than procrastinating. responsibly of the outcome.
• Says YES or NO only with the clear intention of • Prepared to risk by taking a decision and going • Decisions are based on Values and Policies than
achieving Organizational Goals (not his or Boss's) forward than waiting for someone else to decide emotions or ego.
• Decisions are based on strong and correct Value • Discusses openly with team members, seeks honest • Creates an environment encouraging taking decisions
System than immediate quick gains inputs and gives a decision when needed. at all levels than only top driven organization.
• Complete thought clarity on the job assigned and the • Keeps the End in Mind and continuously and • Demonstrate confidence in ambiguous and changing
outcome expected. proactively seeks inputs to be ready to give decisions situations and gives decisions based on gut when
when needed than being reactive or always gut needed than always wait for data or analysis. Verifies
based. Ensures Team Members do not wait. and corrects decisions when needed with more info.
• Tackles new situations with courage and wit. • Encourages open discussions and debates
• Thinks two steps ahead of the task in hand to be able • Discourages open ended trifling debates and
to decide when needed discussions. Brings in required focus by eliminating all
distractions or personal motives.
EXECUTE RETURN TO RATE ATTITUDES
Approaches the work with an intention of completing it / getting it done conclusively within framework
Individual Contributor Manager of Others Executive
• Respects deadlines and achieves the work allocated • Sets clear and definite performance expectations by • Sets clear and definite performance expectations by
within time by getting over road blocks. drawing clear boundaries around the task items drawing clear boundaries around the task items
• Plans well and asks for resources required in advance • Continuously and consciously works towards reducing • Provides required resources and facilities and
than getting stuck during work. ambiguity and confusions in team members. frameworks to carryout projects and tasks
• Visualizes work well and seeks clarifications on the • Breaks down every project into task items assignable • Provides constructive, actionable feedback and
outcome expected. Seeks decisions in advance than to individual team mummers. Sets clear deadlines guidance by differentiating between the 'work to be
hide behind waiting for decisions. and milestones that are easy to visualize. done' and the 'improvements expected next time'
• Completes the work without getting distracted by • Regularly and rigorously reviews projects and • Regularly and rigorously reviews projects and
'pseudo-improvements' or never ending 'perfections' provides inputs and clarifications. provides inputs and clarifications.
• Eliminates distractions
LEARNING RETURN TO RATE ATTITUDES
Demonstrate and encourage new knowledge, experiences, and challenges; create and capitalize on learning opportunities; demonstrate an awareness of own strengths and
development needs, as well as impact of own behavior on others.
Individual Contributor Manager of Others Executive
• Strong desire to learn. • Strong desire to learn. • Strong desire to learn.
• Pursue challenging assignments that stretch and build• Pursue challenging assignments that stretch and build
• Creates an environment conducive for Learning while
capabilities capabilities Organizational Goals are achieved.
• Set realistic career goals based on one’s values, • Promotes learning by Team Members by arranging
• Arranges workshops and interactions within and
interests and capabilities inputs from within or outside organization. outside organization directed towards Learning
• Seek feedback from others on how to be more • Demonstrate ability and willingness to teach others
• Makes himself available as a mentor and guide when
effective even at the expense of private time. needed and is always willing to teach others
• Recover quickly from personal or professional failures
• Recovers and helps team members recover quickly
• Recovers the organization quickly from failures and
from Team Failures or setbacks brings it back on track.
• Allow others to learn from success and failures
• Promotes higher education of the team members.
• Allow others to learn from success and failures
NOTE : Him/His/Himself is used above as a common pronoun and would also mean She/Her/Herself based on the context
