Alexander Shockley
Alexshockley2014@gmail.com | (443) 944-7770
EDUCATION
The Pennsylvania State University University Park, PA
The College of Health and Human Development, B.S. | Hospitality Management Expected Graduation: May 2018
The Schreyer Honors College | Distinguished Honors Student GPA: 3.91/4.00
WORK EXPERIENCE
Hilton Global Headquarters- Coordinator June 2017-Present
Collaborate with Rise Against Hunger and the International Youth Foundation to strengthen partnerships and
engagement opportunities.
Map Hilton’s 50+ corporate responsibility programs and initiatives to the United Nations Sustainable Development
Goals for 2030.
Assist in oversight of Hilton’s social media accounts for content related to Corporate Responsibility and showcase
signature events and programs.
The Bayside Skillet- Floor Manager June 2016-August 2016
Operated the restaurant five nights a week, serving as the manager of all wait staff, host, and bar employees.
Performed managerial functions, including the daily accounting and sales reports and closure of the restaurant.
Attained the basic principles of both Front-of-House Manager and Kitchen Manager, leading a team of 15
employees.
The Mansion Alcazar Boutique Hotel- Rotational Intern May 2016-June 2016
Practiced Spanish-speaking skills while learning the culture surrounding hospitality in Cuenca, Ecuador.
Trained in three different sectors of hospitality (restaurant, front desk, and housekeeping) through a rotational
position in which I shadowed and assisted workers daily.
The Nittany Lion Inn- Front Desk Agent August 2015-May 2016
Executed the appropriate actions to handle and resolve all guest needs as a trained Front Desk Agent.
Mastered the skills and knowledge of the OPERA Property Management System and the Hotel Service
Optimization System.
The Inn on Biltmore Estate- Housekeeping Intern May 2015- August 2015
Collected experience at this world-renown hotel in six different positions as an intern including, but not limited to,
public area, houseman, room attendant, and turn-down attendant.
Served as a Supervisor on Duty to lead the housekeeping team and instruct employees when needed.
W Hotel New York- Food and Beverage Extern March 2015
Gained experience in the restaurant, bar, and banquet divisions by shadowing the Food and Beverage Manager
and the Banquet Director.
Attended Operation Meetings with the General Manager to warrant an overview of how all departments coincide
with one another.
The Pennsylvania State University South Food District- Student Supervisor September 2014- May 2015
Began working as a Buffet Worker, serving over 7,000 students each day.
Promoted to Student Supervisor due to strong interpersonal skills, overseeing all student employees.
LEADERSHIP EXPERIENCE
University Park Undergraduate Association Student Body Vice President March 2017-Present
Represent and speak on behalf of the undergraduate student body, consisting of over 40,000 students.
Foster discussion with administration on student issues and implement plans to better student life.
Lead the organization in advocacy, outreach, and implementation of all initiatives and programming.
The Pennsylvania State University Board of Trustees- Member March 2017-Present
Voice student opinion on matters pertaining to the Board, including tuition costs, campus renovations, and senior
administration hiring.
Serve on the Governance and Long Range Planning Committee, assisting with changes to the Board and its
structure.
University Park Student Fee Board- Member December 2016-Present
Assist in the allocation of over 21 million dollars towards student activities, recreation, facilities, and services.
Provided over $800,000 for mental health services for all University Park students.
University Smoke Free/Tobacco Free Task Force- Student Member December 2016-Present
Headed the initiative to transition all Pennsylvania State University campuses to enforce a tobacco-free policy on
all University property.
Collaborated with faculty, staff, and university administration to compile the recommendation report to the
University President.
Oversaw the distribution of a $20,000 grant from the CVS Health Foundation/American Cancer Society Tobacco-
Free Grant Campus initiative to assist in the development of a tobacco-free policy.
The Presidential Leadership Academy- Student March 2015-Present
Selected based off leadership ability as one of 30 students in the Class of 2018 to represent the student body and
engage in community development and world conversation.
Develop critical thinking abilities and a global perspective in order to analyze the gray in societal issues.
University Faculty Senate- Chair of the Student Life Committee August 2016- May 2017
Served as the first student to ever Chair one of the core standing committees within the governing body of
academics at Penn State.
Facilitated conversations with the Faculty to better students’ academic learning experience and opportunities.
RESEARCH EXPERIENCE
Thesis Research on Managerial Perceptions April 2017-Present
Conduct research on hotel managerial perceptions when hiring individuals that identify as homeless.
Design a mixed methods approach to utilize both qualitative and quantitative studies through interviews with
corporate leadership and surveys distributed to hotel managers across the nation.
VOLUNTEER EXPERIENCE
Hugh O’Brian Youth Leadership Organization- Assistant Director of Programming January 2010- Present
Assist in the development of the Maryland Youth Leadership Seminar, which brings over 200 high school
sophomores together to enhance their leadership potential.
Manage a team of five individuals to create the agenda of the four day seminar, in addition to coordinate with all
speakers and presenters throughout the week.
School of Hospitality Management THON- Recruitment Chair March 2015- November 2015
Directed recruitment strategies for increased participation and fundraising for a 46 hour no sitting, no sleeping
dance marathon that raised money for the Four Diamonds Fund.
Welcome Week Crew- Captain August 2015
Motivated a volunteer crew of 20 upperclassmen to effectively move-in 600 freshmen students into their residence
halls.
Snow Hill Appalachia Service Project (ASP) Team- Volunteer January 2010- June 2015
Completed over 600 service hours and served on six missions trips in the Appalachia Mountains region.
Renovated and repaired homes for families in need, making living conditions warmer, safer, and drier.
AWARDS/SKILLS/INTERESTS
Awards and Honors: 2018 John W. Oswald Award for Student Leadership; Penn State 2017 Homecoming King; Dean’s
List (8/8 semesters); Ben Carson Scholar; Starwood Academic Excellence Scholarship; Smith Scholarship in Health and
Human Development; President’s Freshmen Award; Elks Most Valuable Student Award; Jesse Klump Memorial Scholar;
John Hancock Memorial Scholar; Snow Hill Chapter Rotary Scholarship
Skills and Certifications: Basic Spanish-speaking skills; Social Responsibility and Prosocial Behavior proficiency
research skills; Bystander Intervention Certification; ServSafe Food Protection Manager Certification; Student Ally Trained
and Certified
Other University Committees: Student Engagement Network Advisory Council; Student Parent Childcare Advisory
Committee; Health Advisory Board; Welcome Week Advisory Committee; Faculty Senate Centennial Committee
Other Organization Involvement: Professional Development Chair, The Kappa Sigma Fraternity; Member, Penn State
Hotel and Restaurant Society; Member, Phi Eta Sigma Honors Society, LeaderShape Leadership Development Program
