Cisco ASA Series Syslog Messages

Last Modified: 2018-03-27

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© 2018 Cisco Systems, Inc. All rights reserved.
 About This Guide
The following topics explain how to use this guide.

• What’s New in Each Release, page iii

• About ASA Syslog Messages, page xvii
• Obtaining Documentation and Submitting a Service Request, page xx

What’s New in Each Release

This section provides the following new, changed, and deprecated syslog messages for the following ASA
releases:
• Table 1: New, Changed, and Deprecated Syslog Messages for Version 9.9(2)

• Table 2: New, Changed, and Deprecated Syslog Messages for Version 9.9(1)

• Table 3: New, Changed, and Deprecated Syslog Messages for Version 9.8(2)

• Table 4: New, Changed, and Deprecated Syslog Messages for Version 9.8(1)
• Table 5: New, Changed, and Deprecated Syslog Messages for Version 9.7(1)
• Table 6: New, Changed, and Deprecated Syslog Messages for Version 9.6(2)
• Table 7: New, Changed, and Deprecated Syslog Messages for Version 9.6(1)
• Table 8: New, Changed, and Deprecated Syslog Messages for Version 9.5(2)
• Table 9: New, Changed, and Deprecated Syslog Messages for Version 9.5(1)
• Table 10: New, Changed, and Deprecated Syslog Messages for Version 9.4(1.225)
• Table 11: New, Changed, and Deprecated Syslog Messages for Version 9.4(1.150)
• Table 12: New, Changed, and Deprecated Syslog Messages for Version 9.4(1)
• Table 13: New, Changed, and Deprecated Syslog Messages for Version 9.3(3)
• Table 14: New, Changed, and Deprecated Syslog Messages for Version 9.3(2)

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 About This Guide
What’s New in Each Release

• Table 15: New, Changed, and Deprecated Syslog Messages for Version 9.3(1)
• Table 16: New, Changed, and Deprecated Syslog Messages for Version 9.2(1)
• Table 17: New, Changed, and Deprecated Syslog Messages for Version 9.1(7)
• Table 18: New, Changed, and Deprecated Syslog Messages for Version 9.1(5)
• Table 19: New, Changed, and Deprecated Syslog Messages for Version 9.1(4)
• Table 20: New, Changed, and Deprecated Syslog Messages for Version 9.1(3)
• Table 21: New, Changed, and Deprecated Syslog Messages for Version 9.1(2)
• Table 22: New, Changed, and Deprecated Syslog Messages for Version 9.1(1)
• Table 23: New, Changed, and Deprecated Syslog Messages for Version 9.0(3)
• Table 24: New, Changed, and Deprecated Syslog Messages for Version 9.0(2)
• Table 25: New, Changed, and Deprecated Syslog Messages for Version 9.0(1)
• Table 26: New, Changed, and Deprecated Syslog Messages for Version 8.7(1)
• Table 27: New, Changed, and Deprecated Syslog Messages for Version 8.4(6)
• Table 28: New, Changed, and Deprecated Syslog Messages for Version 8.4(5)
• Table 29: New, Changed, and Deprecated Syslog Messages for Version 8.4.4(1)
• Table 30: New, Changed, and Deprecated Syslog Messages for Version 8.3(3)
• Table 31: New, Changed, and Deprecated Syslog Messages for Version 8.2(5)
• Table 32: New, Changed, and Deprecated Syslog Messages for Version 8.0(1)
• Table 33: New, Changed, and Deprecated Syslog Messages for pre-8.0(1) Release
• Table 34: New, Changed, and Deprecated Syslog Messages for Version 7.0.7(8)

The following table lists the new, changed, and deprecated syslog messages for Version 9.9(1). For complete
syslog message descriptions, see respective chapters.

Table 1: New, Changed, and Deprecated Syslog Messages for Version 9.9(2)

New Syslog Messages 747037, 747038, 747039, 747040, 747041

Changed Syslog Messages 321006, 747023, 747024, 747034, 747035, 747036

(Documentation)

Changed Syslog Messages 747023, 747024, 747034, 747035, 747036

(Code)

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About This Guide
What’s New in Each Release

Table 2: New, Changed, and Deprecated Syslog Messages for Version 9.9(1)

New Syslog Messages 104500, 104501, 104502, 105500, 105501, 105502,

105503, 105504, 105505, 105506, 105507, 105508,
105509, 105510, 105511, 105512, 105513, 105514,
105515, 105516, 105517, 105518, 105519, 105520,
105521, 105522, 105523, 105524, 105525, 105526,
105527, 105528, 105529, 105530, 105531, 105532,
105533, 105534, 105535, 105536, 105537, 105538,
105539, 105540, 105541, 105542, 105543, 105544,
105545, 105546, 105547, 105548, 105549, 105550,
105551, 105552, 105553, 418018, 418019, 418040,
750015, 751028

Changed Syslog Messages 302014

(Documentation)

Changed Syslog Messages 302014

(Code)

Deprecated Syslog Messages

The following table lists the new, changed, and deprecated syslog messages for Version 9.8(2). For complete
syslog message descriptions, see respective chapters.

Table 3: New, Changed, and Deprecated Syslog Messages for Version 9.8(2)

New Syslog Messages 753001, 840001, 8300001, 8300002, 8300003,

8300004, 8300005, 8300006

Changed Syslog Messages

(Documentation)

Changed Syslog Messages

(Code)

Deprecated Syslog Messages

The following table lists the new, changed, and deprecated syslog messages for Version 9.8(1). For complete
syslog message descriptions, see respective chapters.

Table 4: New, Changed, and Deprecated Syslog Messages for Version 9.8(1)

New Syslog Messages 109105, 602306, 750013

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 About This Guide
What’s New in Each Release

Changed Syslog Messages 302020, 302021

(Documentation)

Changed Syslog Messages 302020, 302021

(Code)

Deprecated Syslog Messages

The following table lists the new, changed, and deprecated syslog messages for Version 9.7(1). For complete
syslog message descriptions, see respective chapters.

Table 5: New, Changed, and Deprecated Syslog Messages for Version 9.7(1)

New Syslog Messages 717061, 717062, 717063, 717064, 4302310

Changed Syslog Messages 304001

(Documentation)

Changed Syslog Messages 304001

(Code)

Deprecated Syslog Messages

The following table lists the new, changed, and deprecated syslog messages for Version 9.6(2). For complete
syslog message descriptions, see respective chapters.

Table 6: New, Changed, and Deprecated Syslog Messages for Version 9.6(2)

New Syslog Messages 315013, 337000, 337001, 717059, 717060, 769005,

769006

Changed Syslog Messages 103001,769004

(Documentation)

Changed Syslog Messages 103001, 113015, 113016, 113017, 769004

(Code)

Deprecated Syslog Messages

The following table lists the new, changed, and deprecated syslog messages for Version 9.6(1). For complete
syslog message descriptions, see respective chapters.

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About This Guide
What’s New in Each Release

Table 7: New, Changed, and Deprecated Syslog Messages for Version 9.6(1)

New Syslog Messages 604201-604208, 618001, 703008

Changed Syslog Messages

(Documentation)

Changed Syslog Messages 776005, 776014, 776015, 776017, 776018, 776019,

776251, 776252, 776253, 776254
(Code)

Deprecated Syslog Messages

The following table lists the new, changed, and deprecated syslog messages for Version 9.5(2). For complete
syslog message descriptions, see respective chapters.

Table 8: New, Changed, and Deprecated Syslog Messages for Version 9.5(2)

New Syslog Messages 717057, 717058, 722056, 747036, 748201-748203,

785001

Changed Syslog Messages None

(Documentation)

Changed Syslog Messages None

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.5(1). For complete
syslog message descriptions, see respective chapters.

Table 9: New, Changed, and Deprecated Syslog Messages for Version 9.5(1)

New Syslog Messages 302035, 302036, 302305, 302306, 305014, 305016,

725017, 747034, 747035, 748100-748103

Changed Syslog Messages 500001, 500002

(Documentation)

Changed Syslog Messages 500001, 500002

(Code)

Deprecated Syslog Messages None

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 About This Guide
What’s New in Each Release

The following table lists the new, changed, and deprecated syslog messages for Version 9.4(1.225). For
complete syslog message descriptions, see respective chapters.

Table 10: New, Changed, and Deprecated Syslog Messages for Version 9.4(1.225)

New Syslog Messages 218005, 804001-804002, 803003

Changed Syslog Messages None

(Documentation)

Changed Syslog Messages 803001, 803002

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.4(1.150). For
complete syslog message descriptions, see respective chapters.

Table 11: New, Changed, and Deprecated Syslog Messages for Version 9.4(1.150)

New Syslog Messages 748001-748009, 803001-803002

Changed Syslog Messages None

(Documentation)

Changed Syslog Messages None

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.4(1). For complete
syslog message descriptions, see respective chapters.

Table 12: New, Changed, and Deprecated Syslog Messages for Version 9.4(1)

New Syslog Messages 109040, 315012, 402149, 402150, 717052-717056,

751027

Changed Syslog Messages 405001, 730005

(Documentation)

Changed Syslog Messages 730005

(Code)

Deprecated Syslog Messages 337001-337009, 339001-339009, 608006

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About This Guide
What’s New in Each Release

The following table lists the new, changed, and deprecated syslog messages for Version 9.3(3). For complete
syslog message descriptions, see respective chapters.

Table 13: New, Changed, and Deprecated Syslog Messages for Version 9.3(3)

New Syslog Messages None

Changed Syslog Messages 109006, 113005, 113014-113016, 315011, 603106,

605004, 611101, 611102, 716039
(Documentation)

Changed Syslog Messages 109006, 113005, 113014-113016, 315011, 603106,

605004, 611101, 611102, 716039
(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.3(2). For complete
syslog message descriptions, see respective chapters.

Table 14: New, Changed, and Deprecated Syslog Messages for Version 9.3(2)

New Syslog Messages 110004, 342001-342008, 607004, 608006, 725016,

802001-802006

Changed Syslog Messages 210005, 302014, 505005, 609001, 609002,

725001-725010, 725012, 725013, 734004, 750003
(Documentation)

Changed Syslog Messages 210005, 302014, 302016, 302018, 302021, 302304,

609001, 609002, 725001-725010, 725012, 725013,
(Code)
734004

Deprecated Syslog Messages 734005

The following table lists the new, changed, and deprecated syslog messages for Version 9.3(1). For complete
syslog message descriptions, see respective chapters.

Table 15: New, Changed, and Deprecated Syslog Messages for Version 9.3(1)

New Syslog Messages 103008, 105033, 105041, 302022-302027, 434004,

709008, 725016, 722055, 751025, 751026,
780001-780004

Changed Syslog Messages 725002

(Documentation)

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 About This Guide
What’s New in Each Release

Changed Syslog Messages 725002

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.2(1). For complete
syslog message descriptions, see respective chapters.

Table 16: New, Changed, and Deprecated Syslog Messages for Version 9.2(1)

New Syslog Messages 113041, 113042, 213007, 328002, 336012-336016,

336018, 336019, 434001-434004, 434007,
520001-520005, 520010, 520011, 520013,
520020-520025, 613004-613008, 613011,
613013-613019, 613021-613043 722054,
778001-778007, 779001-779007

Changed Syslog Messages 201010, 602101, 611101, 611102, 713903, 734004

(Documentation)

Changed Syslog Messages 611101, 611102, 713903, 734004

(Code)

Deprecated Syslog Messages 210011, 202011, 321008, 321009

The following table lists the new, changed, and deprecated syslog messages for Version 9.1(7). For complete
syslog message descriptions, see respective chapters.

Table 17: New, Changed, and Deprecated Syslog Messages for Version 9.1(7)

New Syslog Messages 202016, 737034, 737035, 737036

Changed Syslog Messages None

(Documentation)

Changed Syslog Messages None

(Code)

Deprecated Syslog Messages 337005

The following table lists the new, changed, and deprecated syslog messages for Version 9.1(5). For complete
syslog message descriptions, see respective chapters.

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About This Guide
What’s New in Each Release

Table 18: New, Changed, and Deprecated Syslog Messages for Version 9.1(5)

New Syslog Messages 780001, 780002

Changed Syslog Messages 113005, 113015, 113016, 113017, 210007, 611102,

720073
(Documentation)

Changed Syslog Messages 113005, 113015, 113016, 113017, 210007, 611102,

720073
(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.1(4). For complete
syslog message descriptions, see respective chapters.

Table 19: New, Changed, and Deprecated Syslog Messages for Version 9.1(4)

New Syslog Messages 109100-109104, 321008, 321009, 444008, 444009,

716061, 743010, 743011, 747031-747033, 750010,
751024

Changed Syslog Messages 702307

(Documentation)

Changed Syslog Messages 713902

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.1(3). For complete
syslog message descriptions, see respective chapters.

Table 20: New, Changed, and Deprecated Syslog Messages for Version 9.1(3)

New Syslog Messages None

Changed Syslog Messages 106100, 715080, 746001-746019, 747021

(Documentation)

Changed Syslog Messages 747021

(Code)

Deprecated Syslog Messages 102001

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 About This Guide
What’s New in Each Release

The following table lists the new, changed, and deprecated syslog messages for Version 9.1(2). For complete
syslog message descriptions, see respective chapters.

Table 21: New, Changed, and Deprecated Syslog Messages for Version 9.1(2)

New Syslog Messages 109100-109104, 402140-402148, 405003, 711006,

716600-716603, 730003, 730006-730009, 750011,
750012, 751023, 768001-768003, 769001-769004,
771001-771002, 772002-772006, 774001-774002

Changed Syslog Messages 315011, 713191, 751022

(Documentation)

Changed Syslog Messages 103005, 315011, 713191, 751022

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.1(1). For complete
syslog message descriptions, see respective chapters.

Table 22: New, Changed, and Deprecated Syslog Messages for Version 9.1(1)

New Syslog Messages 105050, 341001, 341002, 341004-341008, 341010,

341011, 751022

Changed Syslog Messages None

(Documentation)

Changed Syslog Messages None

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.0(3). For complete
syslog message descriptions, see respective chapters.

Table 23: New, Changed, and Deprecated Syslog Messages for Version 9.0(3)

New Syslog Messages 747030

Changed Syslog Messages 747022

(Documentation)

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About This Guide
What’s New in Each Release

Changed Syslog Messages 747022

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.0(2). For complete
syslog message descriptions, see respective chapters.

Table 24: New, Changed, and Deprecated Syslog Messages for Version 9.0(2)

New Syslog Messages 199020, 199021, 747001-747029

Changed Syslog Messages None

(Documentation)

Changed Syslog Messages None

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 9.0(1). For complete
syslog message descriptions, see respective chapters.

Table 25: New, Changed, and Deprecated Syslog Messages for Version 9.0(1)

New Syslog Messages 109038, 109039, 114023, 302022-302027, 313009,

317007, 317008, 318101-318123, 318125-318128,
325004-325006, 402131, 409101-409123, 409125,
409128, 426101-426104, 429007, 503101,
613101-613104, 751019, 751020, 751021,
776001-776020, 776201-776204, 776251-776254,
776301-776313, 767001, 775001-775007

Changed Syslog Messages 103004, 103005, 106023, 106100, 106010, 106014,

109014, 113019, 313005, 418001, 424001, 509001,
(Documentation)
713900-713906, 722051, 725001-725006,
735026-735029, 737009-737011, 737013, 737014,
737016

Changed Syslog Messages 103005, 109014, 106100, 113019, 722051,

725001-725006, 735026-735029, 737009-737011,
(Code)
737013, 737014, 737016

Deprecated Syslog Messages 302009

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 About This Guide
What’s New in Each Release

The following table lists the new, changed, and deprecated syslog messages for Version 8.7(1). For complete
syslog message descriptions, see respective chapters.

Table 26: New, Changed, and Deprecated Syslog Messages for Version 8.7(1)

New Syslog Messages 341001-341003

Changed Syslog Messages 713900-713906

(Documentation)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 8.4(6). For complete
syslog message descriptions, see respective chapters.

Table 27: New, Changed, and Deprecated Syslog Messages for Version 8.4(6)

New Syslog Messages 716600-716603

Changed Syslog Messages 302014

(Documentation)

Changed Syslog Messages None

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 8.4(5). For complete
syslog message descriptions, see Chapter 1.

Table 28: New, Changed, and Deprecated Syslog Messages for Version 8.4(5)

New Syslog Messages None

Changed Syslog Messages 103004, 103005

(Documentation)

Changed Syslog Messages 103005

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 8.4.4(1). For complete
syslog message descriptions, see respective chapters.

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About This Guide
What’s New in Each Release

Table 29: New, Changed, and Deprecated Syslog Messages for Version 8.4.4(1)

New Syslog Messages 402140-402148, 429001-429006, 429008,

602303-602305, 752001-752017, 768001-768003,
769001-769004, 771001-771002, 772002-772006,
774001-774002

Changed Syslog Messages 113019, 315011

(Documentation)

Changed Syslog Messages 315011

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 8.3(3). For complete
syslog message descriptions, see respective chapters.

Table 30: New, Changed, and Deprecated Syslog Messages for Version 8.3(3)

New Syslog Messages 114023, 120012, 313009

Changed Syslog Messages 722036

(Documentation)

Changed Syslog Messages None

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 8.2(5). For complete
syslog message descriptions, see respective chapters.

Table 31: New, Changed, and Deprecated Syslog Messages for Version 8.2(5)

New Syslog Messages 103005, 114023, 120012, 313009, 413007, 413008,

447001, 735024-735027

Changed Syslog Messages 722036

(Documentation)

Changed Syslog Messages None

(Code)

Deprecated Syslog Messages None

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 About This Guide
What’s New in Each Release

The following table lists the new, changed, and deprecated syslog messages for Version 8.0(1). For complete
syslog message descriptions, see respective chapters.

Table 32: New, Changed, and Deprecated Syslog Messages for Version 8.0(1)

New Syslog Messages 109035

Changed Syslog Messages None

(Documentation)

Changed Syslog Messages None

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for pre-8.0(1) release. For complete
syslog message descriptions, see respective chapters.

Table 33: New, Changed, and Deprecated Syslog Messages for pre-8.0(1) Release

New Syslog Messages 713207, 713275, 713276, 715018, 715031, 715032,

715078, 715079

Changed Syslog Messages None

(Documentation)

Changed Syslog Messages None

(Code)

Deprecated Syslog Messages None

The following table lists the new, changed, and deprecated syslog messages for Version 7.0.7(8). For complete
syslog message descriptions, see respective chapters.

Table 34: New, Changed, and Deprecated Syslog Messages for Version 7.0.7(8)

New Syslog Messages 419003

Changed Syslog Messages None

(Documentation)

Changed Syslog Messages None

(Code)

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 About This Guide
About ASA Syslog Messages

Deprecated Syslog Messages None

About ASA Syslog Messages

The following table lists the message classes and the ranges of message IDs that are associated with each
class. The valid range for message IDs is between 100000 and 999999.

Note When a number is skipped in a sequence, the message is no longer in the ASA code.
For information about how to configure logging, SNMP, and NetFlow, see the CLI configuration guide.
Most of the ISAKMP messages have a common set of prepended objects to help identify the tunnel. These
objects precede the descriptive text of a message when available. If the object is not known at the time the
message is generated, the specific heading = value combination will not be displayed.
The objects will be prepended as follows:
Group = groupname, Username = user, IP = IP_address,...
Where the Group identifies the tunnel group, the Username is the username from the local database or AAA
server, and the IP address is the public IP address of the remote access client or L2L peer.

Table 35: Syslog Message Classes and Associated Message ID Numbers

Logging Class Definition Syslog Message ID Numbers

auth User Authentication 109, 113

— Access Lists 106

— Application Firewall 415

bridge Transparent Firewall 110, 220

ca PKI Certification Authority 717

citrix Citrix Client 723

— Clustering 747

— Card Management 323

config Command Interface 111, 112, 208, 308

csd Secure Desktop 724

cts Cisco TrustSec 776

dap Dynamic Access Policies 734

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 About This Guide
About ASA Syslog Messages

Logging Class Definition Syslog Message ID Numbers

eap, eapoudp EAP or EAPoUDP for Network 333, 334
Admission Control

eigrp EIGRP Routing 336

email E-mail Proxy 719

— Environment Monitoring 735

ha Failover 101, 102, 103, 104, 105, 210, 311,

709

— Identity-based Firewall 746

ids Intrusion Detection System 400, 733

— IKEv2 Toolkit 750, 751, 752

ip IP Stack 209, 215, 313, 317, 408

ipaa IP Address Assignment 735

ips Intrusion Protection System 400, 401, 420

— IPv6 325

— Blacklists, Whitelists, and Graylists 338

— Licensing 444

mdm-proxy MDM Proxy 802

nac Network Admission Control 731, 732

nacpolicy NAC Policy 731

nacsettings NAC Settings to apply NAC Policy 732

— Network Access Point 713

np Network Processor 319

— NP SSL 725

ospf OSPF Routing 318, 409, 503, 613

— Password Encryption 742

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About This Guide
About ASA Syslog Messages

Logging Class Definition Syslog Message ID Numbers

— Phone Proxy 337

rip RIP Routing 107, 312

rm Resource Manager 321

— Smart Call Home 120

session User Session 106, 108, 201, 202, 204, 302, 303,
304, 305, 314, 405, 406, 407, 500,
502, 607, 608, 609, 616, 620, 703,
710

snmp SNMP 212

— ScanSafe 775

ssl SSL Stack 725

svc SSL VPN Client 722

sys System 199, 211, 214, 216, 306, 307, 315,

414, 604, 605, 606, 610, 612, 614,
615,701, 711, 741

— Threat Detection 733

tre Transactional Rule Engine 780

— UC-IME 339

tag-switching Service Tag Switching 779

vm VLAN Mapping 730

vpdn PPTP and L2TP Sessions 213, 403, 603

vpn IKE and IPsec 316, 320, 402, 404, 501, 602, 702,
713, 714, 715

vpnc VPN Client 611

vpnfo VPN Failover 720

vpnlb VPN Load Balancing 718

— VXLAN 778

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 About This Guide
Obtaining Documentation and Submitting a Service Request

Logging Class Definition Syslog Message ID Numbers

webfo WebVPN Failover 721

webvpn WebVPN and AnyConnect Client 716

— NAT and PAT 305

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service
request, and gathering additional information, see What's New in Cisco Product Documentation.
To receive new and revised Cisco technical content directly to your desktop, you can subscribe to the What's
New in Cisco Product Documentation RSS feed. RSS feeds are a free service.

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 CHAPTER 1
Syslog Messages 101001 to 199021
This chapter contains the following sections:

• Messages 101001 to 109104, page 1

• Messages 110002 to 113042, page 44
• Messages 114001 to 199021, page 60

Messages 101001 to 109104

This section includes messages from 101001 to 109104.

101001
Error Message %ASA-1-101001: (Primary) Failover cable OK.

Explanation The failover cable is present and functioning correctly. Primary can also be listed as Secondary
for the secondary unit.
Recommended Action None required. 101002, on page 1

101002
Error Message %ASA-1-101002: (Primary) Bad failover cable.

Explanation The failover cable is present, but not functioning correctly. Primary can also be listed as Secondary
for the secondary unit.
Recommended Action Replace the failover cable.

101003, 101004
Error Message %ASA-1-101003: (Primary) Failover cable not connected (this unit).

Error Message %ASA-1-101004: (Primary) Failover cable not connected (other unit).

Cisco ASA Series Syslog Messages

1
 Syslog Messages 101001 to 199021
101005

Explanation Failover mode is enabled, but the failover cable is not connected to one unit of the failover pair.
Primary can also be listed as Secondary for the secondary unit.
Recommended Action Connect the failover cable to both units of the failover pair.

101005
Error Message %ASA-1-101005: (Primary) Error reading failover cable status.

Explanation The failover cable is connected, but the primary unit is unable to determine its status.
Recommended Action Replace the cable.

103001
Error Message %ASA-1-103001: (Primary) No response from other firewall (reason code = code).

Explanation The primary unit is unable to communicate with the secondary unit over the failover cable.
Primary can also be listed as Secondary for the secondary unit. The following table lists the reason codes and
the descriptions to determine why the failover occurred.

Reason Code Description

1 The local unit is not receiving the hello packet on the failover LAN interface when LAN
failover occurs or on the serial failover cable when serial failover occurs, and declares
that the peer is down.

2 An interface did not pass one of the four failover tests, which are as follows: 1) Link Up,
2) Monitor for Network Traffic, 3) ARP, and 4) Broadcast Ping.

3 No proper ACK for 15+ seconds after a command was sent on the serial cable.

4 The failover LAN interface is down, and other data interfaces are not responding to
additional interface testing. In addition, the local unit is declaring that the peer is down.

5 The standby peer went down during the configuration synchronization process.

6 Replication is not complete; the failover unit is not synchronized.

Recommended Action Verify that the failover cable is connected correctly and both units have the same
hardware, software, and configuration. If the problem persists, contact the Cisco TAC.

103002
Error Message %ASA-1-103002: (Primary) Other firewall network interface interface_number
OK.

Explanation The primary unit has detected that the network interface on the secondary unit is okay. Primary
can also be listed as Secondary for the secondary unit.

Cisco ASA Series Syslog Messages

2
 Syslog Messages 101001 to 199021
103003

Recommended Action None required.

103003
Error Message %ASA-1-103003: (Primary) Other firewall network interface interface_number
failed.

Explanation The primary unit has detected a bad network interface on the secondary unit. Primary can also
be listed as Secondary for the secondary unit.
Recommended Action Check the network connections on the secondary unit and the network hub connection.
If necessary, replace the failed network interface.

103004
Error Message %ASA-1-103004: (Primary) Other firewall reports this firewall failed. Reason:
reason-string

Explanation The primary unit received a message from the secondary unit indicating that the primary unit
has failed. Primary can also be listed as Secondary for the secondary unit. The reason can be one of the
following:
• Missed poll packets on failover command interface exceeded threshold.
• LAN failover interface failed.
• Peer failed to enter Standby Ready state.
• Failed to complete configuration replication. This firewall's configuration may be out of sync.
• Failover message transmit failure and no ACK for busy condition received.

Recommended Action Verify the status of the primary unit.

103005
Error Message %ASA-1-103005: (Primary) Other firewall reporting failure. Reason: SSM card
failure

Explanation The secondary unit has reported an SSM card failure to the primary unit. Primary can also be
listed as Secondary for the secondary unit.
Recommended Action Verify the status of the secondary unit.

103006
Error Message %ASA-1-103006: (Primary|Secondary) Mate version ver_num is not compatible with
ours ver_num

Explanation The ASA has detected a peer unit that is running a version that is different than the local unit
and is not compatible with the HA Hitless Upgrade feature.

Cisco ASA Series Syslog Messages

3
 Syslog Messages 101001 to 199021
103007

• ver_num —Version number

Recommended Action Install the same or a compatible version image on both units.

103007
Error Message %ASA-1-103007: (Primary|Secondary) Mate version ver_num is not identical with
ours ver_num

Explanation The ASA has detected that the peer unit is running a version that is not identical, but supports
Hitless Upgrade and is compatible with the local unit. The system performance may be degraded because the
image version is not identical, and the ASA may develop a stability issue if the nonidentical image runs for
an extended period.
• ver_num—Version number

Recommended Action Install the same image version on both units as soon as possible.

103008
Error Message %ASA-1-103008: Mate hwdib index is not compatible

Explanation Number of interfaces on active and standby units in ASA are not same.
Recommended Action Verify if ASA/FTD contains same number of interfaces. You might write standby in
ASA or failover suspend and then resume in FTD.

104001, 104002
Error Message %ASA-1-104001: (Primary) Switching to ACTIVE (cause: string ).

Error Message %ASA-1-104002: (Primary) Switching to STANDBY (cause: string ).

Explanation You have forced the failover pair to switch roles, either by entering the failover active command
on the standby unit, or the no failover active command on the active unit. Primary can also be listed as
Secondary for the secondary unit. Possible values for the string variable are as follows:
• state check
• bad/incomplete config
• ifc [interface] check, mate is healthier
• the other side wants me to standby
• in failed state, cannot be active
• switch to failed state
• other unit set to active by CLI config command fail active

Recommended Action If the message occurs because of manual intervention, no action is required. Otherwise,
use the cause reported by the secondary unit to verify the status of both units of the pair.

Cisco ASA Series Syslog Messages

4
 Syslog Messages 101001 to 199021
104003

104003
Error Message %ASA-1-104003: (Primary) Switching to FAILED.

Explanation The primary unit has failed.

Recommended Action Check the messages for the primary unit for an indication of the nature of the problem
(see message 104001). Primary can also be listed as Secondary for the secondary unit.

104004
Error Message %ASA-1-104004: (Primary) Switching to OK.

Explanation A previously failed unit reports that it is operating again. Primary can also be listed as Secondary
for the secondary unit.
Recommended Action None required.

104500
Error Message %ASA-1-104500: (Primary|Secondary) Switching to ACTIVE (cause: reason)

Explanation
This HA unit is assuming the Active role for the Cloud HA pair. Possible values for the reason string are:
• no existing Active unit present
• unable to send message to Active unit
• no response to Hello message received from Active unit
• user initiated failover on this unit
• user initiated failover on peer unit
• invalid message received on failover connection

Recommended Action None required.

104501
Error Message %ASA-1-104501: (Primary|Secondary) Switching to BACKUP (cause: reason).

Explanation This HA unit is assuming the Backup role for the Cloud HA pair. Possible values for the reason
string are:
• existing Active unit present
• user initiated failover on this unit
• user initiated failover on peer unit

Recommended Action None required.

Cisco ASA Series Syslog Messages

5
 Syslog Messages 101001 to 199021
104502

104502
Error Message %ASA-1-104502: (Primary|Secondary) Becoming Backup unit failed.

Explanation This HA unit failed to assume the Backup role for the Cloud HA pair. The reason being the
same as that of 104500 and 104501.
Recommended Action None required.

105001
Error Message %ASA-1-105001: (Primary) Disabling failover.

Explanation In version 7.x and later, this message may indicate the following: failover has been automatically
disabled because of a mode mismatch (single or multiple), a license mismatch (encryption or context), or a
hardware difference (one unit has an IPS SSM installed, and its peer has a CSC SSM installed). Primary can
also be listed as Secondary for the secondary unit.
Recommended Action None required.

105002
Error Message %ASA-1-105002: (Primary) Enabling failover.

Explanation You have used the failover command with no arguments on the console, after having previously
disabled failover. Primary can also be listed as Secondary for the secondary unit.
Recommended Action None required.

105003
Error Message %ASA-1-105003: (Primary) Monitoring on interface interface_name waiting

Explanation The ASA is testing the specified network interface with the other unit of the failover pair. Primary
can also be listed as Secondary for the secondary unit.
Recommended Action None required. The ASA monitors its network interfaces frequently during normal
operation.

105004
Error Message %ASA-1-105004: (Primary) Monitoring on interface interface_name normal

Explanation The test of the specified network interface was successful. Primary can also be listed as Secondary
for the secondary unit.
Recommended Action None required.

Cisco ASA Series Syslog Messages

6
 Syslog Messages 101001 to 199021
105005

105005
Error Message %ASA-1-105005: (Primary) Lost Failover communications with mate on interface
interface_name.

Explanation One unit of the failover pair can no longer communicate with the other unit of the pair. Primary
can also be listed as Secondary for the secondary unit.
Recommended Action Verify that the network connected to the specified interface is functioning correctly.

105006, 105007
Error Message%ASA-1-105006: (Primary) Link status Up on interface interface_name.

Error Message %ASA-1-105007: (Primary) Link status Down on interface interface_name.

Explanation The results of monitoring the link status of the specified interface have been reported. Primary
can also be listed as Secondary for the secondary unit.
Recommended Action If the link status is down, verify that the network connected to the specified interface
is operating correctly.

105008
Error Message %ASA-1-105008: (Primary) Testing interface interface_name.

Explanation Testing of a specified network interface has occurred. This testing is performed only if the ASA
fails to receive a message from the standby unit on that interface after the expected interval. Primary can also
be listed as Secondary for the secondary unit.
Recommended Action None required.

105009
Error Message %ASA-1-105009: (Primary) Testing on interface interface_name {Passed|Failed}.

Explanation The result (either Passed or Failed) of a previous interface test has been reported. Primary can
also be listed as Secondary for the secondary unit.
Recommended Action None required if the result is Passed. If the result is Failed, you should check the
network cable connection to both failover units, that the network itself is functioning correctly, and verify the
status of the standby unit.

105010
Error Message %ASA-3-105010: (Primary) Failover message block alloc failed.

Explanation Block memory was depleted. This is a transient message and the ASA should recover. Primary
can also be listed as Secondary for the secondary unit.
Recommended Action Use the show blocks command to monitor the current block memory.

Cisco ASA Series Syslog Messages

7
 Syslog Messages 101001 to 199021
105011

105011
Error Message %ASA-1-105011: (Primary) Failover cable communication failure

Explanation The failover cable is not permitting communication between the primary and secondary units.
Primary can also be listed as Secondary for the secondary unit.
Recommended Action Ensure that the cable is connected correctly.

105020
Error Message %ASA-1-105020: (Primary) Incomplete/slow config replication

Explanation When a failover occurs, the active ASA detects a partial configuration in memory. Normally,
this is caused by an interruption in the replication service. Primary can also be listed as Secondary for the
secondary unit.
Recommended Action After the ASA detects the failover, the ASA automatically reboots and loads the
configuration from flash memory and/or resynchronizes with another ASA. If failovers occurs continuously,
check the failover configuration and make sure that both ASAs can communicate with each other.

105021
Error Message %ASA-1-105021: (failover_unit ) Standby unit failed to sync due to a locked
context_name config. Lock held by lock_owner_name

Explanation During configuration synchronization, a standby unit will reload itself if some other process
locks the configuration for more than five minutes, which prevents the failover process from applying the
new configuration. This can occur when an administrator pages through a running configuration on the standby
unit while configuration synchronization is in process. See also the show running-config command in
privileged EXEC mode and the pager lines num command in global configuration mode in the Cisco ASA
5500 Series Command Reference .
Recommended Action Avoid viewing or modifying the configuration on the standby unit when it first boots
up and is in the process of establishing a failover connection with the active unit.

105031
Error Message %ASA-1-105031: Failover LAN interface is up

Explanation The LAN failover interface link is up.

Recommended Action None required.

105032
Error Message %ASA-1-105032: LAN Failover interface is down

Explanation The LAN failover interface link is down.

Cisco ASA Series Syslog Messages

8
 Syslog Messages 101001 to 199021
105033

Recommended Action Check the connectivity of the LAN failover interface. Make sure that the speed or
duplex setting is correct.

105033
Error Message %ASA-1-105033: LAN FO cmd Iface down and up again

Explanation LAN interface of failover gone down.

Recommended Action Verify the failover link, might be a communication problem.

105034
Error Message %ASA-1-105034: Receive a LAN_FAILOVER_UP message from peer.

Explanation The peer has just booted and sent the initial contact message.
Recommended Action None required.

105035
Error Message %ASA-1-105035: Receive a LAN failover interface down msg from peer.

Explanation The peer LAN failover interface link is down. The unit switches to active mode if it is in standby
mode.
Recommended Action Check the connectivity of the peer LAN failover interface.

105036
Error Message %ASA-1-105036: dropped a LAN Failover command message.

Explanation The ASA dropped an unacknowledged LAN failover command message, indicating a connectivity
problem exists on the LAN failover interface.
Recommended Action Check that the LAN interface cable is connected.

105037
Error Message %ASA-1-105037: The primary and standby units are switching back and forth as
the active unit.

Explanation The primary and standby units are switching back and forth as the active unit, indicating a LAN
failover connectivity problem or software bug exists.
Recommended Action Make sure that the LAN interface cable is connected.

105038
Error Message %ASA-1-105038: (Primary) Interface count mismatch

Cisco ASA Series Syslog Messages

9
 Syslog Messages 101001 to 199021
105039

Explanation When a failover occurs, the active ASA detects a partial configuration in memory. Normally,
this is caused by an interruption in the replication service. Primary can also be listed as Secondary for the
secondary unit.
Recommended Action Once the failover is detected by the ASA, the ASA automatically reboots and loads
the configuration from flash memory and/or resynchronizes with another ASA. If failovers occur continuously,
check the failover configuration and make sure that both ASAs can communicate with each other.

105039
Error Message %ASA-1-105039: (Primary) Unable to verify the Interface count with mate.
Failover may be disabled in mate.

Explanation Failover initially verifies that the number of interfaces configured on the primary and secondary
ASAs are the same. This message indicates that the primary ASA is not able to verify the number of interfaces
configured on the secondary ASA. This message indicates that the primary ASA is not able to communicate
with the secondary ASA over the failover interface. Primary can also be listed as Secondary for the secondary
unit.
Recommended Action Verify the failover LAN, interface configuration, and status on the primary and
secondary ASAs. Make sure that the secondary ASA is running the ASA application and that failover is
enabled.

105040
Error Message %ASA-1-105040: (Primary) Mate failover version is not compatible.

Explanation The primary and secondary ASAs should run the same failover software version to act as a
failover pair. This message indicates that the secondary ASA failover software version is not compatible with
the primary ASA. Failover is disabled on the primary ASA. Primary can also be listed as Secondary for the
secondary ASA.
Recommended Action Maintain consistent software versions between the primary and secondary ASAs to
enable failover.

105041
Error Message %ASA-1-105041: cmd failed during sync

Explanation The nameif command replication fails as the number of interfaces is not consistent with mate.
Recommended Action ASA with same number of interfaces should be paired up with each other. You might
write standby in ASA or failover suspend and resume in FTD.

105042
Error Message %ASA-1-105042: (Primary) Failover interface OK

Explanation The LAN failover interface link is up.

The interface used to send failover messages to the secondary ASA is functioning. Primary can also be listed
as Secondary for the secondary ASA.

Cisco ASA Series Syslog Messages

10
 Syslog Messages 101001 to 199021
105043

Recommended Action None required.

105043
Error Message %ASA-1-105043: (Primary) Failover interface failed

Explanation The LAN failover interface link is down.

Recommended Action Check the connectivity of the LAN failover interface. Make sure that the speed or
duplex setting is correct.

105044
Error Message %ASA-1-105044: (Primary) Mate operational mode mode is not compatible with my
mode mode.

Explanation When the operational mode (single or multiple) does not match between failover peers, failover
will be disabled.
Recommended Action Configure the failover peers to have the same operational mode, and then reenable
failover.

105045
Error Message %ASA-1-105045: (Primary) Mate license (number contexts) is not compatible with
my license (number contexts).

Explanation When the feature licenses do not match between failover peers, failover will be disabled.
Recommended Action Configure the failover peers to have the same feature license, and then reenable
failover.

105046
Error Message %ASA-1-105046 (Primary|Secondary) Mate has a different chassis

Explanation Two failover units have a different type of chassis. For example, one has a three-slot chassis;
the other has a six-slot chassis.
Recommended Action Make sure that the two failover units are the same.

105047
Error Message %ASA-1-105047: Mate has a io_card_name1 card in slot slot_number which is
different from my io_card_name2

Explanation The two failover units have different types of cards in their respective slots.
Recommended Action Make sure that the card configurations for the failover units are the same.

Cisco ASA Series Syslog Messages

11
 Syslog Messages 101001 to 199021
105048

105048
Error Message %ASA-1-105048: (unit ) Mate’s service module (application ) is different from
mine (application )

Explanation The failover process detected that different applications are running on the service modules in
the active and standby units. The two failover units are incompatible if different service modules are used.
• unit—Primary or secondary
• application—The name of the application, such as InterScan Security Card

Recommended Action Make sure that both units have identical service modules before trying to reenable
failover.

105050
Error Message %ASA-3-105050: ASAv ethernet interface mismatch

Explanation Number of Ethernet interfaces on standby unit is less than that on active unit.
Recommended Action ASA with same number of interfaces should be paired up with each other. You might
write standby in ASA or failover suspend and resume in FTD.

105500
Error Message %ASA-5-105500: (Primary|Secondary) Started HA.

Explanation Cloud HA has been enabled on this ASAv.

Recommended Action None required.

105501
Error Message %ASA-5-105501: (Primary|Secondary) Stopped HA.

Explanation Cloud HA has been disabled on this ASAv.

Recommended Action None required.

105502
Error Message %ASA-1-105502: (Primary|Secondary) Restarting Cloud HA on this unit, reason:
string.

Explanation An error occurred and caused this HA unit to restart Cloud HA. Possible values for the reason
string are:
• failed to become Backup unit
• unable to create failover connection

Cisco ASA Series Syslog Messages

12
 Syslog Messages 101001 to 199021
105503

Recommended Action None required.

105503
Error Message %ASA-5-105503: (Primary|Secondary) Internal state change from previous_state
to new_state

Explanation There was a change to the internal HA state.

Recommended Action None required.

105504
Error Message %ASA-5-105504: (Primary|Secondary) Connected to peer peer-ip:port

Explanation This HA unit has established communication with its HA peer.

Recommended Action None required.

105505
Error Message %ASA-4-105505: (Primary|Secondary) Failed to connect to peer unit peer-ip:port

Explanation This HA unit has failed to establish communication with its HA peer.
Recommended Action
This may occur if there is no HA peer present. If there is an HA peer present with failover enabled there could
be connectivity issue between peers. Verify using the show failover command that:
• The peer IP address configured on each unit is matches an interface IP address on the peer
• The peer port number on each unit matches the failover control (server) port on the peer
• The interfaces used for the peer connection are not shutdown
• Any IP routes required for IP connectivity are present

105506
Error Message %ASA-2-105506: (Primary|Secondary) Unable to create socket on port port for
(failover connection | load balancer probes), error: error_string

Explanation An internal error occurred while attempting to create a socket needed for the failover connection
or resonding to Azure load balancer probes.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

Cisco ASA Series Syslog Messages

13
 Syslog Messages 101001 to 199021
105507

105507
Error Message %ASA-2-105507: (Primary|Secondary) Unable to bind socket on port port for
(failover connection | load balancer probes), error: error_string

Explanation An internal error occurred while attempting to start a socket needed for the failover connection
or resonding to Azure load balancer probes.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105508
Error Message %ASA-2-105508: (Primary|Secondary) Error creating failover connection socket
on port port

Explanation An internal error occurred while attempting to create a socket on the Active unit for exchanging
failover control messages with the Backup unit.
Recommended Action This message is preceeded by a 104509 or 104510 message. Follow the Recommended
Action for the message that precedes this one.

105509
Error Message %ASA-3-105509: (Primary|Secondary) Error sending message_name message to peer
unit peer-ip, error: error_string

Explanation An error occurred while attempting to send a failover control message to the peer unit.
Recommended Action If the error was not caused by the failure of the peer unit, copy the error message, the
configuration, and any details about the events leading up to the error, and contact Cisco TAC.

105510
Error Message %ASA-3-105510: (Primary|Secondary) Error receiving message from peer unit
peer-ip, error: error_string

Explanation An error occurred while attempting to receive a failover control message to the peer unit.
Recommended Action If the error was not caused by the failure of the peer unit, copy the error message, the
configuration, and any details about the events leading up to the error, and contact Cisco TAC.

105511
Error Message %ASA-3-105511: (Primary|Secondary) Incomplete read of message header of message
from peer unit peer-ip: bytes bytes read of expected header_length header bytes.

Explanation An error occurred while attempting to receive a failover control message to the peer unit.
Recommended Action If the error was not caused by the failure of the peer unit, copy the error message, the
configuration, and any details about the events leading up to the error, and contact Cisco TAC.

Cisco ASA Series Syslog Messages

14
 Syslog Messages 101001 to 199021
105512

105512
Error Message %ASA-3-105512: (Primary|Secondary) Error receiving message body of message
from peer unit peer-ip, error: error_string

Explanation An error occurred while attempting to receive a failover control message to the peer unit.
Recommended Action If the error was not caused by the failure of the peer unit, copy the error message, the
configuration, and any details about the events leading up to the error, and contact Cisco TAC.

105513
Error Message %ASA-3-105513: (Primary|Secondary) Incomplete read of message body of message
from peer unit peer-ip: bytes bytes read of expected message_length message body bytes

Explanation An error occurred while attempting to receive a failover control message to the peer unit.
Recommended Action If the error was not caused by the failure of the peer unit, copy the error message, the
configuration, and any details about the events leading up to the error, and contact Cisco TAC.

105514
Error Message %ASA-3-105514: (Primary|Secondary) Error occurred when responding to
message_name message received from peer unit peer-ip, error: error_string

Explanation An error occurred while attempting to receive a failover control message to the peer unit.
Recommended Action If the error was not caused by the failure of the peer unit, copy the error message, the
configuration, and any details about the events leading up to the error, and contact Cisco TAC.

105515
Error Message %ASA-3-105515: (Primary|Secondary) Error receiving message_name message from
peer unit peer-ip, error: error_string

Explanation An error occurred while attempting to receive a failover control message to the peer unit.
Recommended Action If the error was not caused by the failure of the peer unit, copy the error message, the
configuration, and any details about the events leading up to the error, and contact Cisco TAC.

105516
Error Message %ASA-3-105516: (Primary|Secondary) Incomplete read of message header of
message_name message from peer unit peer-ip: bytes bytes read of expected header_length
header bytes

Explanation An error occurred while attempting to receive a failover control message to the peer unit.
Recommended Action If the error was not caused by the failure of the peer unit, copy the error message, the
configuration, and any details about the events leading up to the error, and contact Cisco TAC.

Cisco ASA Series Syslog Messages

15
 Syslog Messages 101001 to 199021
105517

105517
Error Message %ASA-3-105517: (Primary|Secondary) Error receiving message body of message_name
message from peer unit peer-ip, error: error_string

Explanation An error occurred while attempting to receive a failover control message to the peer unit.
Recommended Action If the error was not caused by the failure of the peer unit, copy the error message, the
configuration, and any details about the events leading up to the error, and contact Cisco TAC.

105518
Error Message %ASA-3-105518: (Primary|Secondary) Incomplete read of message body of
message_name message from peer unit peer-ip: bytes bytes read of expected message_length
message body bytes

Explanation An error occurred while attempting to receive a failover control message to the peer unit.
Recommended Action If the error was not caused by the failure of the peer unit, copy the error message, the
configuration, and any details about the events leading up to the error, and contact Cisco TAC.

105519
Error Message %ASA-3-105519: (Primary|Secondary) Invalid response to message_name message
received from peer unit peer-ip: type message_type, version message_version, length
message_length

Explanation An unexpected message was received in response to a failover control message.

Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105520
Error Message %ASA-5-105520: (Primary|Secondary) Responding to Azure Load Balancer probes

Explanation The Active unit has begun responding to Azure Load Balancer probes.
Recommended Action None required

105521
Error Message %ASA-5-105521: (Primary|Secondary) No longer responding to Azure Load Balancer
probes

Explanation The Backup unit has stopped responding to Azure Load Balancer probes.
Recommended Action None required

Cisco ASA Series Syslog Messages

16
 Syslog Messages 101001 to 199021
105522

105522
Error Message %ASA-5-105522: (Primary|Secondary) Updating route route_table_name

Explanation The Active unit has started the process of updating an Azure route-table.
Recommended Action None required

105523
Error Message %ASA-5-105523: (Primary|Secondary) Updated route route_table_name

Explanation The Active unit has completed the process of updating an Azure route-table.
Recommended Action None required

105524
Error Message %ASA-4-105524: (Primary|Secondary) Transitioning to Negotiating state due to
the presence of another Active HA unit.

Explanation Another Active HA unit was detected, transitioning unit to negotiating state.
Recommended Action None required

105524
Error Message %ASA-4-105524: (Primary|Secondary) Transitioning to Negotiating state due to
the presence of another Active HA unit.

Explanation Another Active HA unit was detected, transitioning unit to negotiating state.
Recommended Action None required

105525
Error Message %ASA-2-105525: (Primary|Secondary) Incomplete configuration to initiate access
token change request.

Explanation An attempt was made to acquire an access token but there was not enough configuration
information need to initiate the request.
Recommended Action Ensure that an Azure authentication client ID, tenant ID and secret key are all present
in the ASA configuration.

105526
Error Message %ASA-2-105526: (Primary|Secondary) Unexpected status in response to access
token request: status_string.

Cisco ASA Series Syslog Messages

17
 Syslog Messages 101001 to 199021
105527

Explanation A response to an Azure access token request was received but the HTTP status code in the
response was not 200 (OK).
Recommended Action Ensure that the Azure authentication client ID, tenant ID and secret key are all correct
in the ASA configuration.

105527
Error Message %ASA-2-105527: (Primary|Secondary) Failure reading response to access token
request

Explanation An internal error occurred while receiving a response to an Azure access token request.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105528
Error Message %ASA-2-105528: (Primary|Secondary) No access token in response to access token
request

Explanation A response to an Azure route change request was received but it did not contain an access_token
value.
Recommended Action Verify that the Azure authentication client ID, tenant ID and secret key are all correct
in the ASA configuration.

105529
Error Message %ASA-2-105529: (Primary|Secondary) Error creating authentication header from
access token

Explanation An internal error occurred while attempting to create an authentication header needed for changing
Azure routes.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105530
Error Message %ASA-2-105530: (Primary|Secondary) No response to access token request url

Explanation Azure route-table information was not able to be obtained for an Azure route-table change.
Recommended Action Verify route-table name is correct in ASA configuration and exists in Azure.

105531
Error Message %ASA-2-105531: (Primary|Secondary) Failed to obtain route-table information
needed for change request for route-table route_table_name

Cisco ASA Series Syslog Messages

18
 Syslog Messages 101001 to 199021
105532

Explanation Azure route-table information was not able to be obtained for an Azure route-table change.
Recommended Action Verify route-table name is correct in ASA configuration and exists in Azure.

105532
Error Message %ASA-2-105532: (Primary|Secondary) Unexpected status in response to route-table
change request for route-table route_table_name: status_string

Explanation A response to an Azure route-tablechange request was received but the HTTP status code in the
response was not 200 (OK).
Recommended Action Verify that the configured Azure subscription ID, route-table name and route-table
resource group are correct.

105533
Error Message %ASA-2-105533: (Primary|Secondary) Failure reading response to route-table
change request for route-table route_table_name

Explanation An internal error occurred while receiving a response to an Azure route-table change request.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105534
Error Message %ASA-2-105534: (Primary|Secondary) No provisioning state in response to
route-table change request route-table route_table_name

Explanation A response to an Azure route-table change request was received but it did not contain a
provisioningState value containing the route-table change status.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105535
Error Message %ASA-2-105535: (Primary|Secondary) No response to route-table change request
for route-table route_table_name from url

Explanation No response was received to an Azure route-table change request.

Recommended Action Verify that management.azure.com is reachable from the ASAv.

105536
Error Message %ASA-2-105536: (Primary|Secondary) Failed to obtain Azure authentication header
for route status request for route route_name

Explanation An Azure access token was not able to be obtained for an Azure route status query.

Cisco ASA Series Syslog Messages

19
 Syslog Messages 101001 to 199021
105537

Recommended Action See the Recommended Action of access token related message that preceeds this
message.

105537
Error Message %ASA-2-105537: (Primary|Secondary) Unexpected status in response to route
state request for route route_name: status_string

Explanation A response to an Azure route state request was received but the HTTP status code in the response
was not 200 (OK).
Recommended Action Verify that the configured Azure subscription ID, route table name and route table
resource group are correct.

105538
Error Message %ASA-2-105538: (Primary|Secondary) Failure reading response to route state
request for route route_name

Explanation An internal error occurred while receiving a response to an Azure route state request.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105539
Error Message %ASA-2-105539: (Primary|Secondary) No response to route state request for
route route_name from url

Explanation No response was received to an Azure route state request.

Recommended Action Verify that management.azure.com is reachable from the ASAv.

105540
Error Message %ASA-2-105540: (Primary|Secondary) No route-tables configured

Explanation No Azure route-tables were detected to change.

Recommended Action Confirm that route-tables are correctly configured in ASA configuration.

105541
Error Message %ASA-2-105541: (Primary|Secondary) Failed to update route-table
route_table_name, provisioning state: state_string

Explanation A response to an Azure route-table state request was received that contained a provisioningState
that indicated a failure to update the route-table.

Cisco ASA Series Syslog Messages

20
 Syslog Messages 101001 to 199021
105542

Recommended Action The Active unit will make three attempts to update an Azure route-table. If all three
attempts fail, copy the error message, the configuration, and any details about the events leading up to the
error, and contact Cisco TAC.

105542
Error Message %ASA-5-105542: (Primary|Secondary) Enabling load balancer probe responses

Explanation The Active unit is will now respond to probes from the Azure Load Balancer.
Recommended Action None required.

105543
Error Message %%ASA-5-105543: (Primary|Secondary) Disabling load balancer probe responses

Explanation The Active unit is no longer responding to probes from the Azure Load Balancer.
Recommended Action None required.

105544
Error Message %ASA-2-105544: (Primary|Secondary) Error creating load balancer probe socket
on port port

Explanation An internal error occurred while attempting to create a socket for responding to probes from an
Azure Load Balancer.
Recommended Action This message will be preceeded by a 104509 or 104510 message. Follow the
Recommended Action for the message that precedes this one.

105545
Error Message %ASA-3-105545: (Primary|Secondary) Error starting load balancer probe socket
on port port, error code: error_code

Explanation An internal error occurred while attempting to start receiving probes from an Azure Load
Balancer. The Active unit will continue to attempt to enable the receiving of probes.
Recommended Action If this condition persists copy the error message, the configuration, and any details
about the events leading up to the error, and contact Cisco TAC.

105546
Error Message %ASA-3-105546: (Primary|Secondary) Error starting load balancer probe handler

Explanation An internal error occurred while attempting to create a process for receiving probes from an
Azure Load Balancer.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

Cisco ASA Series Syslog Messages

21
 Syslog Messages 101001 to 199021
105547

105547
Error Message %ASA-3-105547: (Primary|Secondary) Error generating encryption key for Azure
secret key

Explanation An internal error occurred while attempting to generate the encryption key used for encrypting
the Azure secret key in the configuration.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105548
Error Message %ASA-3-105548: (Primary|Secondary) Error storing encryption key for Azure
secret key

Explanation An internal error occurred while attempting to store the encryption key used for encrypting the
Azure secret key in the configuration.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105549
Error Message %ASA-3-105549: (Primary|Secondary) Error retrieving encryption key for Azure
secret key

Explanation An internal error occurred while attempting to retrieve the encryption key used for encrypting
the Azure secret key in the configuration.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105550
Error Message %ASA-3-105550: (Primary|Secondary) Error encrypting Azure secret key

Explanation An internal error occurred while encrypting the Azure secret key in the configuration.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

105551
Error Message %ASA-3-105551: (Primary|Secondary) Error encrypting Azure secret key

Explanation An internal error occurred while decrypting the Azure secret key in the configuration.
Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

Cisco ASA Series Syslog Messages

22
 Syslog Messages 101001 to 199021
105552

105552
Error Message %ASA-5-105552: (Primary|Secondary) Stopped HA

Explanation Cloud HA has been disabled on this ASAv.

Recommended Action None required.

105553
Error Message %ASA-4-105553: (Primary|Secondary) Detected another Active HA unit

Explanation Another Active HA unit was detected.

Recommended Action None required

106001
Error Message %ASA-2-106001: Inbound TCP connection denied from IP_address/port to
IP_address/port flags tcp_flags on interface interface_name

Explanation An attempt was made to connect to an inside address is denied by the security policy that is
defined for the specified traffic type. The IP address displayed is the real IP address instead of the IP address
that appears through NAT. Possible tcp_flags values correspond to the flags in the TCP header that were
present when the connection was denied. For example, a TCP packet arrived for which no connection state
exists in the ASA, and it was dropped. The tcp_flags in this packet are FIN and ACK.
The tcp_flags are as follows:
• ACK—The acknowledgment number was received
• FIN—Data was sent
• PSH—The receiver passed data to the application
• RST—The connection was reset
• SYN—Sequence numbers were synchronized to start a connection
• URG—The urgent pointer was declared valid

Recommended Action None required.

106002
Error Message %ASA-2-106002: protocol Connection denied by outbound list acl_ID src
inside_address dest outside_address

Explanation The specified connection failed because of an outbound deny command. The protocol variable
can be ICMP, TCP, or UDP.
Recommended Action Use the show outbound command to check outbound lists.

Cisco ASA Series Syslog Messages

23
 Syslog Messages 101001 to 199021
106006

106006
Error Message %ASA-2-106006: Deny inbound UDP from outside_address/outside_port to
inside_address/inside_port on interface interface_name.

Explanation An inbound UDP packet was denied by the security policy that is defined for the specified traffic
type.
Recommended Action None required.

106007
Error Message %ASA-2-106007: Deny inbound UDP from outside_address/outside_port to
inside_address/inside_port due to DNS {Response|Query}.

Explanation A UDP packet containing a DNS query or response was denied.

Recommended Action If the inside port number is 53, the inside host probably is set up as a caching name
server. Add an access-list command statement to permit traffic on UDP port 53 and a translation entry for
the inside host. If the outside port number is 53, a DNS server was probably too slow to respond, and the
query was answered by another server.

106010
Error Message %ASA-3-106010: Deny inbound protocol src [interface_name :
source_address/source_port ] [([idfw_user | FQDN_string ], sg_info )] dst [interface_name
: dest_address /dest_port }[([idfw_user | FQDN_string ], sg_info )]

Explanation An inbound connection was denied by your security policy.

Recommended Action Modify the security policy if traffic should be permitted. If the message occurs at
regular intervals, contact the remote peer administrator.

106011
Error Message %ASA-3-106011: Deny inbound (No xlate) string

Explanation The message appears under normal traffic conditions if there are internal users that are accessing
the Internet through a web browser. Any time a connection is reset, when the host at the end of the connection
sends a packet after the ASA receives the connection reset, this message appears. It can typically be ignored.
Recommended Action Prevent this message from getting logged to the syslog server by entering the no
logging message 106011 command.

106012
Error Message %ASA-6-106012: Deny IP from IP_address to IP_address , IP options hex.

Explanation An IP packet was seen with IP options. Because IP options are considered a security risk, the
packet was discarded.

Cisco ASA Series Syslog Messages

24
 Syslog Messages 101001 to 199021
106013

Recommended Action Contact the remote host system administrator to determine the problem. Check the
local site for loose source routing or strict source routing.

106013
Error Message %ASA-2-106013: Dropping echo request from IP_address to PAT address IP_address

Explanation The ASA discarded an inbound ICMP Echo Request packet with a destination address that
corresponds to a PAT global address. The inbound packet is discarded because it cannot specify which PAT
host should receive the packet.
Recommended Action None required.

106014
Error Message %ASA-3-106014: Deny inbound icmp src interface_name : IP_address [([idfw_user
| FQDN_string ], sg_info )] dst interface_name : IP_address [([idfw_user | FQDN_string ],
sg_info )] (type dec , code dec )

Explanation The ASA denied any inbound ICMP packet access. By default, all ICMP packets are denied
access unless specifically allowed.
Recommended Action None required.

106015
Error Message %ASA-6-106015: Deny TCP (no connection) from IP_address /port to IP_address
/port flags tcp_flags on interface interface_name.

Explanation The ASA discarded a TCP packet that has no associated connection in the ASA connection
table. The ASA looks for a SYN flag in the packet, which indicates a request to establish a new connection.
If the SYN flag is not set, and there is no existing connection, the ASA discards the packet.
Recommended Action None required unless the ASA receives a large volume of these invalid TCP packets.
If this is the case, trace the packets to the source and determine the reason these packets were sent.

106016
Error Message %ASA-2-106016: Deny IP spoof from (IP_address ) to IP_address on interface
interface_name.

Explanation A packet arrived at the ASA interface that has a destination IP address of 0.0.0.0 and a destination
MAC address of the ASA interface. In addition, this message is generated when the ASA discarded a packet
with an invalid source address, which may include one of the following or some other invalid address:
• Loopback network (127.0.0.0)
• Broadcast (limited, net-directed, subnet-directed, and all-subnets-directed)
• The destination host (land.c)

Cisco ASA Series Syslog Messages

25
 Syslog Messages 101001 to 199021
106017

To further enhance spoof packet detection, use the icmp command to configure the ASA to discard packets
with source addresses belonging to the internal network, because the access-list command has been deprecated
and is no longer guaranteed to work correctly.
Recommended Action Determine if an external user is trying to compromise the protected network. Check
for misconfigured clients.

106017
Error Message %ASA-2-106017: Deny IP due to Land Attack from IP_address to IP_address

Explanation The ASA received a packet with the IP source address equal to the IP destination, and the
destination port equal to the source port. This message indicates a spoofed packet that is designed to attack
systems. This attack is referred to as a Land Attack.
Recommended Action If this message persists, an attack may be in progress. The packet does not provide
enough information to determine where the attack originates.

106018
Error Message %ASA-2-106018: ICMP packet type ICMP_type denied by outbound list acl_ID src
inside_address dest outside_address

Explanation The outgoing ICMP packet with the specified ICMP from local host (inside_address) to the
foreign host (outside_address) was denied by the outbound ACL list.
Recommended Action None required.

106020
Error Message %ASA-2-106020: Deny IP teardrop fragment (size = number, offset = number) from
IP_address to IP_address

Explanation The ASA discarded an IP packet with a teardrop signature containing either a small offset or
fragment overlapping. This is a hostile event that circumvents the ASA or an Intrusion Detection System.
Recommended Action Contact the remote peer administrator or escalate this issue according to your security
policy.

106021
Error Message %ASA-1-106021: Deny protocol reverse path check from source_address to
dest_address on interface interface_name

Explanation An attack is in progress. Someone is attempting to spoof an IP address on an inbound connection.

Unicast RPF, also known as reverse route lookup, detected a packet that does not have a source address
represented by a route and assumes that it is part of an attack on your ASA.
This message appears when you have enabled Unicast RPF with the ip verify reverse-path command. This
feature works on packets input to an interface; if it is configured on the outside, then the ASA checks packets
arriving from the outside.

Cisco ASA Series Syslog Messages

26
 Syslog Messages 101001 to 199021
106022

The ASA looks up a route based on the source_address. If an entry is not found and a route is not defined,
then this message appears and the connection is dropped.
If there is a route, the ASA checks which interface it corresponds to. If the packet arrived on another interface,
it is either a spoof or there is an asymmetric routing environment that has more than one path to a destination.
The ASA does not support asymmetric routing.
If the ASA is configured on an internal interface, it checks static route command statements or RIP, and if
the source_address is not found, then an internal user is spoofing their address.
Recommended Action Even though an attack is in progress, if this feature is enabled, no user action is
required. The ASA repels the attack.

106022
Error Message %ASA-1-106022: Deny protocol connection spoof from source_address to
dest_address on interface interface_name

Explanation A packet matching a connection arrived on a different interface from the interface on which the
connection began. In addition, the ip verify reverse-path command is not configured.
For example, if a user starts a connection on the inside interface, but the ASA detects the same connection
arriving on a perimeter interface, the ASA has more than one path to a destination. This is known as asymmetric
routing and is not supported on the ASA.
An attacker also might be attempting to append packets from one connection to another as a way to break into
the ASA. In either case, the ASA shows this message and drops the connection.
Recommended Action Check that the routing is not asymmetric.

106023
Error Message%ASA-4-106023: Deny protocol src [interface_name :source_address /source_port
] [([idfw_user |FQDN_string ], sg_info )] dst interface_name :dest_address /dest_port
[([idfw_user |FQDN_string ], sg_info )] [type {string }, code {code }] by access_group
acl_ID [0x8ed66b60, 0xf8852875]

Explanation A real IP packet was denied by the ACL. This message appears even if you do not have the log
option enabled for an ACL. The IP address is the real IP address instead of the values that display through
NAT. Both user identity information and FQDN information is provided for the IP addresses if a matched
one is found. The ASA logs either identity information (domain\user) or FQDN (if the username is not
available). If the identity information or FQDN is available, the ASA logs this information for both the source
and destination.
Recommended Action If messages persist from the same source address, a footprinting or port scanning
attempt might be occurring. Contact the remote host administrator.

106024
Error Message %ASA-2-106024: Access rules memory exhausted

Cisco ASA Series Syslog Messages

27
 Syslog Messages 101001 to 199021
106025, 106026

Explanation The access list compilation process has run out of memory. All configuration information that
has been added since the last successful access list was removed from the ASA, and the most recently compiled
set of access lists will continue to be used.
Recommended Action Access lists, AAA, ICMP, SSH, Telnet, and other rule types are stored and compiled
as access list rule types. Remove some of these rule types so that others can be added.

106025, 106026
Error Message %ASA-6-106025: Failed to determine the security context for the
packet:sourceVlan:source_address dest_address source_port dest_port protocol

Error Message %ASA-6-106026: Failed to determine the security context for the
packet:sourceVlan:source_address dest_address source_port dest_port protocol

Explanation The security context of the packet in multiple context mode cannot be determined. Both messages
can be generated for IP packets being dropped in either router and transparent mode.
Recommended Action None required.

106027
Error Message %ASA-4-106027:acl_ID: Deny src [source address] dst [destination address] by
access-group “access-list name"

Explanation An non IP packet was denied by the ACL. This message is displayed even if you do not have
the log option enabled for an extended ACL.
Recommended Action If messages persist from the same source address, it might indicate a foot-printing or
port-scanning attempt. Contact the remote host administrator.

106100
Error Message%ASA-6-106100: access-list acl_ID {permitted | denied | est-allowed} protocol
interface_name /source_address (source_port ) (idfw_user , sg_info ) interface_name
/dest_address (dest_port ) (idfw_user , sg_info ) hit-cnt number ({first hit | number -second
interval}) hash codes

Explanation The initial occurrence or the total number of occurrences during an interval are listed. This
message provides more information than message 106023, which only logs denied packets, and does not
include the hit count or a configurable level.
When an access-list line has the log argument, it is expected that this message ID might be triggered because
of a nonsynchronized packet reaching the ASA and being evaluated by the access list. For example, if an
ACK packet is received on the ASA (for which no TCP connection exists in the connection table), the ASA
might generate message 106100, indicating that the packet was permitted; however, the packet is later correctly
dropped because of no matching connection.
The following list describes the message values:
• permitted | denied | est-allowed—These values specify if the packet was permitted or denied by the ACL.
If the value is est-allowed, the packet was denied by the ACL but was allowed for an already established

Cisco ASA Series Syslog Messages

28
 Syslog Messages 101001 to 199021
106101

session (for example, an internal user is allowed to accesss the Internet, and responding packets that
would normally be denied by the ACL are accepted).
• protocol —TCP, UDP, ICMP, or an IP protocol number.
• interface_name —The interface name for the source or destination of the logged flow. The VLAN
interfaces are supported.
• source_address —The source IP address of the logged flow. The IP address is the real IP address instead
of the values that display through NAT.
• dest_address —The destination IP address of the logged flow. The IP address is the real IP address
instead of the values that display through NAT.
• source_port —The source port of the logged flow (TCP or UDP). For ICMP, the number after the source
port is the message type.
• idfw_user— The user identity username, including the domain name that is added to the existing syslog
when the ASA can find the username for the IP address.
• sg_info— The security group tag that is added to the syslog when the ASA can find a security group
tag for the IP address. The security group name is displayed with the security group tag, if available.
• dest_port —The destination port of the logged flow (TCP or UDP). For ICMP, the number after the
destination port is the ICMP message code, which is available for some message types. For type 8, it is
always 0. For a list of ICMP message types, see the following URL: http://www.iana.org/assignments/
icmp-parameters/icmp-parameters.xml.
• hit-cnt number —The number of times this flow was permitted or denied by this ACL entry in the
configured time interval. The value is 1 when the ASA generates the first message for this flow.
• first hit—The first message generated for this flow.
• number -second interval—The interval in which the hit count is accumulated. Set this interval using the
access-list command with the interval option.
• hash codes—Two are always printed for the object group ACE and the constituent regular ACE. Values
are determined on which ACE that the packet hit. To display these hash codes, enter the show-access
list command.

Recommended Action None required.

106101
Error Message %ASA-1-106101 Number of cached deny-flows for ACL log has reached limit (number
).

Explanation If you configured the log option for an ACL deny statement (access-list id deny command),
and a traffic flow matches the ACL statement, the ASA caches the flow information. This message indicates
that the number of matching flows that are cached on the ASA exceeds the user-configured limit (using the
access-list deny-flow-max command). This message might be generated as a result of a DoS attack.
• number— The limit configured using the access-list deny-flow-max command

Recommended Action None required.

Cisco ASA Series Syslog Messages

29
 Syslog Messages 101001 to 199021
106102

106102
Error Message %ASA-6-106102: access-list acl_ID {permitted|denied} protocol for user username
interface_name /source_address source_port interface_name /dest_address dest_port hit-cnt
number {first hit|number -second interval} hash codes

Explanation A packet was either permitted or denied by an access-list that was applied through a VPN filter.
This message is the VPN/AAA filter equivalent of message 106100.
Recommended Action None required.

106103
Error Message%ASA-4-106103: access-list acl_ID denied protocol for user username
interface_name /source_address source_port interface_name /dest_address dest_port hit-cnt
number first hit hash codes

Explanation A packet was denied by an access-list that was applied through a VPN filter. This message is
the VPN/AAA filter equivalent of message106023.
Recommended Action None required.

107001
Error Message%ASA-1-107001: RIP auth failed from IP_address : version=number, type=string,
mode=string, sequence=number on interface interface_name

Explanation The ASA received a RIP reply message with bad authentication. This message might be caused
by a misconfiguration on the router or the ASA or by an unsuccessful attempt to attack the routing table of
the ASA.
Recommended Action This message indicates a possible attack and should be monitored. If you are not
familiar with the source IP address listed in this message, change your RIP authentication keys between trusted
entities. An attacker might be trying to determine the existing keys.

107002
Error Message%ASA-1-107002: RIP pkt failed from IP_address : version=number on interface
interface_name

Explanation A router bug, a packet with non-RFC values inside, or a malformed entry may have caused this
message to appear. This should not happen, and may be an attempt to exploit the routing table of the ASA.
Recommended Action This message indicates a possible attack and should be monitored. The packet has
passed authentication, if enabled, and bad data is in the packet. Monitor the situation and change the keys if
there are any doubts about the originator of the packet.

Cisco ASA Series Syslog Messages

30
 Syslog Messages 101001 to 199021
108002

108002
Error Message %ASA-2-108002: SMTP replaced string: out source_address in inside_address
data: string

Explanation A Mail Guard (SMTP) message has been generated by the inspect esmtp command. The ASA
has replaced an invalid character in an e-mail address with a space.
Recommended Action None required.

108003
Error Message%ASA-2-108003: Terminating ESMTP/SMTP connection; malicious pattern detected
in the mail address from source_interface:source_address/source_port to
dest_interface:dest_address/dset_port . Data:string

Explanation The ASA has detected a malicious pattern in an e-mail address and drops the connection. An
attack is in progress.
Recommended Action None required.

108004
Error Message %ASA-4-108004: action_class: action ESMTP req_resp from src_ifc:sip |sport
to dest_ifc:dip |dport;further_info

Explanation An ESMTP classification is performed on an ESMTP message, and the specified criteria are
satisfied. The configured action is taken.
• action_class—The class of action: ESMTP Classification for ESMTP match commands; ESMTP
Parameter for parameter commands
• action—Action taken: Dropped, Dropped connection for, Reset connection for, or Masked header flags
for
• req_resp—Request or Response
• src_ifc—Source interface name
• sip|sport—Source IP address or source port
• dest_ifc—Destination interface name
• dip|dport—Destination IP address or destination port
• further info—One of the following:

For a single match command: matched Class id : match_command (for example, matched Class 1234: match
body length 100).
For parameter commands: parameter-command : descriptive-message (for example, mail-relay: No Mail
Relay allowed)
Recommended Action None required.

Cisco ASA Series Syslog Messages

31
 Syslog Messages 101001 to 199021
108005

108005
Error Message%ASA-6-108005: action_class: Received ESMTP req_resp from src_ifc:sip |sport
to dest_ifc:dip |dport;further_info

Explanation An ESMTP classification is performed on an ESMTP message, and the specified criteria are
satisfied. The standalone log action is taken.
• action_class—The class of action: ESMTP Classification for ESMTP match commands; ESMTP
Parameter for parameter commands
• req_resp—Request or Response
• src_ifc—Source interface name
• sip|sport—Source IP address or source port
• dest_ifc—Destination interface name
• dip|dport—Destination IP address or destination port
• further info—One of the following:

For a single match command: matched Class id : match_command (for example, matched Class 1234: match
body length 100)
For parameter commands (commands under the parameter section): parameter-command : descriptive-message
(for example, mail-relay: No Mail Relay allowed)
Recommended Action None required.

108006
Error Message %ASA-7-108006: Detected ESMTP size violation from src_ifc:sip |sport to
dest_ifc:dip |dport; declared size is: decl_size, actual size is act_size.

Explanation This event is generated when an ESMTP message size exceeds the size declared in the RCPT
command.
• src_ifc—Source interface name
• sip|sport—Source IP address or source port
• dest_ifc—Destination interface name
• dip|dport—Destination IP address or destination port
• decl_size—Declared size
• act_size—Actual size

Recommended Action None required.

Cisco ASA Series Syslog Messages

32
 Syslog Messages 101001 to 199021
108007

108007
Error Message %ASA-6-108007: TLS started on ESMTP session between client client-side
interface-name : client IP address /client port and server server-side interface-name :
server IP address /server port

Explanation On an ESMTP connection, the server has responded with a 220 reply code to the client
STARTTLS command. The ESMTP inspection engine no longer inspects the traffic on this connection.
• client-side interface-name —The name for the interface that faces the client side
• client IP address —The IP address of the client
• client port —The TCP port number for the client
• server-side interface-name —The name for the interface that faces the server side
• server IP address —The IP address of the server
• server port —The TCP port number for the server

Recommended Action Log and review the message. Check whether the ESMTP policy map associated with
this connection has the allow-tls action log setting. If not, contact the Cisco TAC.

109001
Error Message %ASA-6-109001: Auth start for user user from inside_address/inside_port to
outside_address/outside_port

Explanation The ASA is configured for AAA and detects an authentication request by the specified user.
Recommended Action None required.

109002
Error Message %ASA-6-109002: Auth from inside_address/inside_port to
outside_address/outside_port failed (server IP_address failed) on interface interface_name.

Explanation An authentication request failed because the specified authentication server cannot be contacted
by the module.
Recommended Action Check that the authentication daemon is running on the specified authentication server.

109003
Error Message %ASA-6-109003: Auth from inside_address to outside_address/outside_port failed
(all servers failed) on interface interface_name, so marking all servers ACTIVE again.

Explanation No authentication server can be found.

Recommended Action Ping the authentication servers from the ASA. Make sure that the daemons are running.

Cisco ASA Series Syslog Messages

33
 Syslog Messages 101001 to 199021
109005

109005
Error Message %ASA-6-109005: Authentication succeeded for user user from
inside_address/inside_port to outside_address/outside_port on interface interface_name.

Explanation The specified authentication request succeeded.

Recommended Action None required.

109006
Error Message%ASA-6-109006: Authentication failed for user user from
inside_address/inside_port to outside_address/outside_port on interface interface_name.

Explanation The specified authentication request failed, possibly because of an incorrect password. The
username is hidden when invalid or unknown, but appears when valid or the no logging hide username
command has been configured.
Recommended Action None required.

109007
Error Message %ASA-6-109007: Authorization permitted for user user from
inside_address/inside_port to outside_address/outside_port on interface interface_name.

Explanation The specified authorization request succeeded.

Recommended Action None required.

109008
Error Message %ASA-6-109008: Authorization denied for user user from
outside_address/outside_port to inside_address/ inside_port on interface interface_name.

Explanation A user is not authorized to access the specified address, possibly because of an incorrect password.
Recommended Action None required.

109010
Error Message %ASA-3-109010: Auth from inside_address/inside_port to
outside_address/outside_port failed (too many pending auths) on interface interface_name.

Explanation An authentication request cannot be processed because the server has too many requests pending.
Recommended Action Check to see if the authentication server is too slow to respond to authentication
requests. Enable the Flood Defender feature with the floodguard enable command.

Cisco ASA Series Syslog Messages

34
 Syslog Messages 101001 to 199021
109011

109011
Error Message %ASA-2-109011: Authen Session Start: user 'user ', sid number

Explanation An authentication session started between the host and the ASA and has not yet completed.
Recommended Action None required.

109012
Error Message %ASA-5-109012: Authen Session End: user 'user', sid number, elapsed number
seconds

Explanation The authentication cache has timed out. Users must reauthenticate on their next connection. You
can change the duration of this timer with the timeout uauth command.
Recommended Action None required.

109013
Error Message %ASA-3-109013: User must authenticate before using this service

Explanation The user must be authenticated before using the service.

Recommended Action Authenticate using FTP, Telnet, or HTTP before using the service.

109014
Error Message %ASA-7-109014: A non-Telnet connection was denied to the configured virtual
Telnet IP address.

Explanation A request to authenticate did not have a corresponding request for authorization.
Recommended Action Ensure that both the aaa authentication and aaa authorization command statements
are included in the configuration.

109016
Error Message %ASA-3-109016: Can't find authorization ACL acl_ID for user 'user '

Explanation The specified on the AAA server for this user does not exist on the ASA. This error can occur
if you configure the AAA server before you configure the ASA. The Vendor-Specific Attribute (VSA) on
your AAA server might be one of the following values:
• acl=acl_ID
• shell:acl=acl_ID
• ACS:CiscoSecured-Defined-ACL=acl_ID

Recommended Action Add the ACL to the ASA, making sure to use the same name specified on the AAA
server.

Cisco ASA Series Syslog Messages

35
 Syslog Messages 101001 to 199021
109017

109017
Error Message %ASA-4-109017: User at IP_address exceeded auth proxy connection limit (max)

Explanation A user has exceeded the user authentication proxy limit, and has opened too many connections
to the proxy.
Recommended Action Increase the proxy limit by entering the proxy-limit proxy_limit command, or ask
the user to close unused connections. If the error persists, it may indicate a possible DoS attack.

109018
Error Message %ASA-3-109018: Downloaded ACL acl_ID is empty

Explanation The downloaded authorization has no ACEs. This situation might be caused by misspelling the
attribute string ip:inacl# or omitting the access-list command.

junk:junk# 1=permit tcp any any eq junk ip:inacl#1=”

Recommended Action Correct the ACL components that have the indicated error on the AAA server.

109019
Error Message %ASA-3-109019: Downloaded ACL acl_ID has parsing error; ACE string

Explanation An error occurred during parsing the sequence number NNN in the attribute string ip:inacl#NNN=
of a downloaded authorization. The reasons include: - missing = - contains nonnumeric, nonpace characters
between # and = - NNN is greater than 999999999.

ip:inacl# 1 permit tcp any any

ip:inacl# 1junk2=permit tcp any any
ip:inacl# 1000000000=permit tcp any any
Recommended Action Correct the ACL element that has the indicated error on the AAA server.

109020
Error Message %ASA-3-109020: Downloaded ACL has config error; ACE

Explanation One of the components of the downloaded authorization has a configuration error. The entire
text of the element is included in the message. This message is usually caused by an invalid access-list command
statement.
Recommended Action Correct the ACL component that has the indicated error on the AAA server.

109021
Error Message %ASA-7-109021: Uauth null proxy error

Explanation An internal user authentication error has occurred.

Recommended Action None required. However, if this error appears repeatedly, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

36
 Syslog Messages 101001 to 199021
109022

109022
Error Message %ASA-4-109022: exceeded HTTPS proxy process limit

ExplanationFor each HTTPS authentication, the ASA dedicates a process to service the authentication request.
When the number of concurrently running processes exceeds the system-imposed limit, the ASA does not
perform the authentication, and this message appears.
Recommended Action None required.

109023
Error Message %ASA-3-109023: User from source_address /source_port to dest_address /dest_port
on interface outside_interface must authenticate before using this service.

Explanation Based on the configured policies, you need to be authenticated before you can use this service
port.
Recommended Action Authenticate using Telnet, FTP, or HTTP before attempting to use this service port.

109024
Error Message %ASA-6-109024: Authorization denied from source_address /source_port to
dest_address /dest_port (not authenticated) on interface interface_name using protocol

Explanation The ASA is configured for AAA and a user attempted to make a TCP connection across the
ASA without prior authentication.
Recommended Action None required.

109025
Error Message %ASA-6-109025: Authorization denied (acl=acl_ID) for user 'user' from
source_address /source_port to dest_address /dest_port on interface interface_name using
protocol

ExplanationThe check failed. The check either matched a deny or did not match anything, such as an implicit
deny. The connection was denied by the user acl_ID, which was defined according to the AAA authorization
policy on the Cisco Secure Access Control Server (ACS).
Recommended Action None required.

109026
Error Message %ASA-3-109026: [aaa protocol ] Invalid reply digest received; shared server
key may be mismatched.

Explanation The response from the AAA server cannot be validated. The configured server key is probably
incorrect. This message may be generated during transactions with RADIUS or TACACS+ servers.
Verify that the server key, configured using the aaa-server command, is correct.

Cisco ASA Series Syslog Messages

37
 Syslog Messages 101001 to 199021
109027

109027
Error Message %ASA-4-109027: [aaa protocol] Unable to decipher response message Server =
server_IP_address , User = user

Explanation The response from the AAA server cannot be validated. The configured server key is probably
incorrect. This message may be displayed during transactions with RADIUS or TACACS+ servers. The
server_IP_address is the IP address of the relevant AAA server. The user is the user name associated with the
connection.
Recommended Action Verify that the server key, configured using the aaa-server command, is correct.

Error Message 109028

%ASA-4-109028: aaa bypassed for same-security traffic from ingress_
interface:source_address/source_port to egress_interface:dest_address/dest_port

ExplanationAAA is being bypassed for same security traffic that matches a configured AAA rule. This can
only occur when traffic passes between two interfaces that have the same configured security level, when the
same security traffic is permitted, and if the AAA configuration uses the include or exclude syntax.
Recommended Action None required.

109029
Error Message %ASA-5-109029: Parsing downloaded ACL: string

Explanation A syntax error occurred while parsing an access list that was downloaded from a RADIUS server
during user authentication.
• string —An error message detailing the syntax error that prevented the access list from parsing correctly

Recommended Action Use the information presented in this message to identify and correct the syntax error
in the access list definition within the RADIUS server configuration.

109030
Error Message %ASA-4-109030: Autodetect ACL convert wildcard did not convert ACL access_list
source |dest netmask netmask .

ExplanationA dynamic ACL that is configured on a RADIUS server is not converted by the mechanism for
automatically detecting wildcard netmasks. The problem occurs because this mechanism cannot determine if
the netmask is a wildcard or a normal netmask.
• access_list—The access list that cannot be converted
• source—The source IP address
• dest—The destination IP address
• netmask—The subnet mask for the destination or source address in dotted-decimal notation

Cisco ASA Series Syslog Messages

38
 Syslog Messages 101001 to 199021
109031

Recommended Action Check the access list netmask on the RADIUS server for the wildcard configuration.
If the netmask is supposed to be a wildcard, and if all access list netmasks on that server are wildcards, then
use the wildcard setting for acl-netmask-convert for the AAA server. Otherwise, change the netmask to a
normal netmask or to a wildcard netmask that does not contain holes (that is, where the netmask presents
consecutive binary 1s. For example, 00000000.00000000.00011111.11111111 or hex 0.0.31.255). If the mask
is supposed to be normal and all access list netmasks on that server are normal, then use the normal setting
for acl-netmask-convert for the AAA server.

109031
Error Message %ASA-4-109031: NT Domain Authentication Failed: rejecting guest login for
username .

Explanation A user has tried to authenticate to an NT domain that was configured for guest account access
and the username is not a valid username on the NT server. The connection is denied.
Recommended Action If the user is a valid user, add an account to the NT server. If the user is not allowed
access, no action is required.

109032
Error Message %ASA-3-109032: Unable to install ACL access_list , downloaded for user username
; Error in ACE: ace .

Explanation The ASA received an access control list from a RADIUS server to apply to a user connection,
but an entry in the list contains a syntax error. Th euse of a list containing an error could result in the violation
of a security policy, so the ASA failed to authenticate the user.
• access_list —The name assigned to the dynamic access list as it would appear in the output of the show
access-list command
• username —The name of the user whose connection will be subject to this access list
• ace —The access list entry that was being processed when the error was detected

Recommended Action Correct the access list definition in the RADIUS server configuration.

109033
Error Message %ASA-4-109033: Authentication failed for admin user user from src_IP .
Interactive challenge processing is not supported for protocol connections

Explanation AAA challenge processing was triggered during authentication of an administrative connection,
but the ASA cannot initiate interactive challenge processing with the client application. When this occurs, the
authentication attempt will be rejected and the connection denied.
• user —The name of the user being authenticated
• src_IP —The IP address of the client host
• protocol —The client connection protocol (SSH v1 or administrative HTTP)

Cisco ASA Series Syslog Messages

39
 Syslog Messages 101001 to 199021
109034

Recommended Action Reconfigure AAA so that challenge processing does not occur for these connection
types. This generally means to avoid authenticating these connection types to RSA SecurID servers or to any
token-based AAA server via RADIUS.

109034
Error Message %ASA-4-109034: Authentication failed for network user user from src_IP/port
to dst_IP/port . Interactive challenge processing is not supported for protocol connections

Explanation AAA challenge processing was triggered during authentication of a network connection, but
the ASA cannot initiate interactive challenge processing with the client application. When this occurs, the
authentication attempt will be rejected and the connection denied.
• user —The name of the user being authenticated
• src_IP/port —The IP address and port of the client host
• dst_IP/port —The IP address and port of the server to which the client is attempting to connect
• protocol —The client connection protocol (for example, FTP)

Recommended Action Reconfigure AAA so that challenge processing does not occur for these connection
types. This generally means to avoid authenticating these connection types to RSA SecurID servers or to any
token-based AAA server via RADIUS.

109035
Error Message %ASA-3-109035: Exceeded maximum number (<max_num>) of DAP attribute instances
for user <user>

Explanation This log is generated when the number of DAP attributes received from the RADIUS server
exceeds the maximum number allowed when authenticating a connection for the specified user.
Recommended Action Modify the DAP attribute configuration to reduce the number of DAP attributes below
the maximum number allowed as specified in the log so that the specified user can connect.

109036
Error Message %ASA-6-109036: Exceeded 1000 attribute values for the attribute name attribute
for user username .

Explanation The LDAP response message contains an attribute that has more than 1000 values.
• attribute_name —The LDAP attribute name
• username —The username at login

Recommended Action None required.

Cisco ASA Series Syslog Messages

40
 Syslog Messages 101001 to 199021
109037

109037
Error Message %ASA-3-109037: Exceeded 5000 attribute values for the attribute name attribute
for user username .

Explanation The ASA supports multiple values of the same attribute received from a AAA server. If the
AAA server sends a response containing more than 5000 values for the same attribute, then the ASA treats
this response message as being malformed and rejects the authentication. This condition has only been seen
in lab environments using specialized test tools. It is unlikely that the condition would occur in a real-world
production network.
• attribute_name —The LDAP attribute name
• username —The username at login

Recommended Action Capture the authentication traffic between the ASA and AAA server using a protocol
sniffer (such as WireShark), then forward the trace file to the Cisco TAC for analysis.

109038
Error Message %ASA-3-109038: Attribute internal-attribute-name value string-from-server from
AAA server could not be parsed as a type internal-attribute-name string representation of
the attribute name

Explanation The AAA subsystem tried to parse an attribute from the AAA server into an internal representation
and failed.
• string-from-server— String received from the AAA server, truncated to 40 characters.
• type —The type of the specified attribute

Recommended Action Verify that the attribute is being generated correctly on the AAA server. For additional
information, use the debug ldap and debug radius commands.

109039
Error Message %ASA-5-109039: AAA Authentication:Dropping an unsupported IPv6/IP46/IP64
packet from lifc :laddr to fifc :faddr

Explanation A packet containing IPv6 addresses or IPv4 addresses translated to IPv6 addresses by NAT
requires AAA authentication or authorization. AAA authentication and authorization do not support IPv6
addresses. The packet is dropped.
• lifc —The ingress interface
• laddr —The source IP address
• fifc —The egress interface
• faddr —The destination IP address after NAT translation, if any

Recommended Action None required.

Cisco ASA Series Syslog Messages

41
 Syslog Messages 101001 to 199021
109040

109040
Error Message %ASA-4-109040: User at IP exceeded auth proxy rate limit of 10 connections/sec

Explanation A connection attempt has been rejected because the ASA has detected a high frequency of
HTTPS authentication requests from the same host.
• IP —The IP address of the host from which the connection was initiated

Recommended Action Limit the number of cut-through proxy authentication attempts from users.

109100
Error Message %ASA-6-109100: Received CoA update from coa-source-ip for user username ,
with session ID: audit-session-id , changing authorization attributes

Explanation The ASA has successfully processed the CoA policy update request from coa-source-ip for
user username with session id audit-session-id . This syslog message is generated after a change of authorization
policy update has been received by the ASA, validated and applied. In a non-error case, this is the only syslog
message that is generated when a change of authorization is received and processed.
• coa-source-ip —Originating IP address of the change of authorization request
• username —User whose session is being changed
• audit-session-id —The global ID of the session being modified

Recommended Action None required.

109101
Error Message %ASA-6-109101: Received CoA disconnect request from coa-source-ip for user
username , with audit-session-id: audit-session-id

Explanation The ASA has received a correctly formatted Disconnect-Request for an active VPN session and
has successfully terminated the connection.
• coa-source-ip —Originating IP address of the change of authorization request
• username —User whose session is being changed
• audit-session-id —The global ID of the session being modified

Recommended Action None required.

109102
Error Message %ASA-4-109102: Received CoA action-type from coa-source-ip , but cannot find
named session audit-session-id

Cisco ASA Series Syslog Messages

42
 Syslog Messages 101001 to 199021
109103

Explanation The ASA has received a valid change of authorization request, but the session ID specified in
the request does not match any active sessions on the ASA. This could be the result of the change of
authorization server attempting to issue a change of authorization on a session that has already been closed
by the user.
• action-type —The requested change of authorization action (update or disconnect)
• coa-source-ip —Originating IP address of the change of authorization request
• audit-session-id —The global ID of the session being modified

Recommended Action None required.

109103
Error Message %ASA-3-109103: CoA action-type from coa-source-ip failed for user username
, with session ID: audit-session-id .

Explanation The ASA has received a correctly formatted change of authorization request, but was unable to
process it successfully.
• action-type —The requested change of authorization action (update or disconnect)
• coa-source-ip —Originating IP address of the change of authorization request
• username —User whose session is being changed
• audit-session-id —The global ID of the session being modified

Recommended Action Investigate the relevant VPN subsystem logs to determine why the updated attributes
could not be applied or why the session could not be terminated.

109104
Error Message %ASA-3-109104: CoA action-type from coa-source-ip failed for user username
, session ID: audit-session-id . Action not supported.

Explanation The ASA has received a correctly formatted change of authorization request, but did not process
it because the indicated action is not supported by the ASA.
• action-type —The requested change of authorization action (update or disconnect)
• coa-source-ip —Originating IP address of the change of authorization request
• username —User whose session is being changed
• audit-session-id —The global ID of the session being modified

Recommended Action None required.

Cisco ASA Series Syslog Messages

43
 Syslog Messages 101001 to 199021
109105

109105
Error Message %ASA-3-109105: Failed to determine the egress interface for locally generated
traffic destined to <protocol> <IP>:<port>.

Explanation It is necessary for FTD to log a syslog if no routes are present when the interface is BVI.
Apparently, if default route is present and it does not route packet to the correct interface then it becomes
impossible to track it. In case of FTD, management routes are looked first following the data interface. So if
default route is routing packets to different destination, then it is difficult to track it.
Recommended Action It is highly recommended to add default route for correct destination or add static
routes.

Messages 110002 to 113042

This section includes messages from 110002 to 113042.

110002
Error Message %ASA-6-110002: Failed to locate egress interface for protocol from src
interface :src IP/src port to dest IP/dest port

Explanation An error occurred when the ASA tried to find the interface through which to send the packet.
• protocol —The protocol of the packet
• src interface —The interface from which the packet was received
• src IP —The source IP address of the packet
• src port —The source port number
• dest IP —The destination IP address of the packet
• dest port —The destination port number

Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC.

110003
Error Message %ASA-6-110003: Routing failed to locate next-hop for protocol from src interface
:src IP/src port to dest interface :dest IP/dest port

Explanation An error occurred when the ASA tried to find the next hop on an interface routing table.
• protocol —The protocol of the packet
• src interface —The interface from which the packet was received
• src IP —The source IP address of the packet
• src port —The source port number

Cisco ASA Series Syslog Messages

44
 Syslog Messages 101001 to 199021
110004

• dest IP —The destination IP address of the packet

• dest port —The destination port number

Recommended Action Copy the error message, the configuration, and any details about the events leading
up to the error, and contact Cisco TAC. During debugging, use the show asp table routing command to view
the routing table details.

110004
Error Message %ASA-6-110004: Egress interface changed from old_active_ifc to new_active_ifc
on ip_protocol connection conn_id for outside_zone /parent_outside_ifc :outside_addr
/outside_port (mapped_addr /mapped_port ) to inside_zone /parent_inside_ifc :inside_addr
/inside_port (mapped_addr /mapped_port )

Explanation A flow changed on the egress interface.

Recommended Action None required.

111001
Error Message %ASA-5-111001: Begin configuration: IP_address writing to device

Explanation You have entered the write command to store your configuration on a device (either floppy,
flash memory, TFTP, the failover standby unit, or the console terminal). The IP_address indicates whether
the login was made at the console port or with a Telnet connection.
Recommended Action None required.

111002
Error Message %ASA-5-111002: Begin configuration: IP_address reading from device

Explanation You have entered the read command to read your configuration from a device (either floppy
disk, flash memory, TFTP, the failover standby unit, or the console terminal). The IP_address indicates
whether the login was made at the console port or with a Telnet connection.
Recommended Action None required.

111003
Error Message %ASA-5-111003: IP_address Erase configuration

Explanation You have erased the contents of flash memory by entering the write erase command at the
console. The IP_address value indicates whether the login was made at the console port or through a Telnet
connection.
Recommended Action After erasing the configuration, reconfigure the ASA and save the new configuration.
Alternatively, you can restore information from a configuration that was previously saved, either on a floppy
disk or on a TFTP server elsewhere on the network.

Cisco ASA Series Syslog Messages

45
 Syslog Messages 101001 to 199021
111004

111004
Error Message %ASA-5-111004: IP_address end configuration: {FAILED|OK}

Explanation You have entered the config floppy/memory/ network command or the write
floppy/memory/network/standby command. The IP_address value indicates whether the login was made
at the console port or through a Telnet connection.
Recommended Action None required if the message ends with OK. If the message indicates a failure, try to
fix the problem. For example, if writing to a floppy disk, ensure that the floppy disk is not write protected; if
writing to a TFTP server, ensure that the server is up.

111005
Error Message %ASA-5-111005: IP_address end configuration: OK

Explanation You have exited the configuration mode. The IP_address value indicates whether the login was
made at the console port or through a Telnet connection.
Recommended Action None required.

111007
Error Message %ASA-5-111007: Begin configuration: IP_address reading from device.

Explanation You have entered the reload or configure command to read in a configuration. The device text
can be floppy, memory, net, standby, or terminal. The IP_address value indicates whether the login was made
at the console port or through a Telnet connection.
Recommended Action None required.

111008
Error Message %ASA-5-111008: User user executed the command string

Explanation The user entered any command, with the exception of a show command.
Recommended Action None required.

111009
Error Message %ASA-7-111009:User user executed cmd:string

Explanation The user entered a command that does not modify the configuration. This message appears only
for show commands.
Recommended Action None required.

Cisco ASA Series Syslog Messages

46
 Syslog Messages 101001 to 199021
111010

111010
Error Message %ASA-5-111010: User username , running application-name from IP ip addr ,
executed cmd

Explanation A user made a configuration change.

• username —The user making the configuration change
• application-name —The application that the user is running
• ip addr —The IP address of the management station
• cmd —The command that the user has executed

Recommended Action None required.

111111
Error Message % ASA-1-111111 error_message

Explanation A system or infrastructure error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

112001
Error Message %ASA-2-112001: (string :dec ) Clear complete.

Explanation A request to clear the module configuration was completed. The source file and line number
are identified.
Recommended Action None required.

113001
Error Message %ASA-3-113001: Unable to open AAA session. Session limit [limit ] reached.

Explanation The AAA operation on an IPsec tunnel or WebVPN connection cannot be performed because
of the unavailability of AAA resources. The limit value indicates the maximum number of concurrent AAA
transactions.
Recommended Action Reduce the demand for AAA resources, if possible.

113003
Error Message %ASA-6-113003: AAA group policy for user user is being set to policy_name .

Explanation The group policy that is associated with the tunnel group is being overridden with a user-specific
policy, policy_name . The policy_name is specified using the username command when LOCAL authentication
is configured or is returned in the RADIUS CLASS attribute when RADIUS authentication is configured.

Cisco ASA Series Syslog Messages

47
 Syslog Messages 101001 to 199021
113004

Recommended Action None required.

113004
Error Message %ASA-6-113004: AAA user aaa_type Successful: server = server_IP_address , User
= user

Explanation The AAA operation on an IPsec or WebVPN connection has been completed successfully. The
AAA types are authentication, authorization, or accounting. The server_IP_address is the IP address of the
relevant AAA server. The user is the user name associated with the connection.
Recommended Action None required.

113005
Error Message %ASA-6-113005: AAA user authentication Rejected: reason = AAA failure: server
= ip_addr : user = *****: user IP = ip_addr

Explanation The AAA authentication on a connection has failed. The username is hidden when invalid or
unknown, but appears when valid or the no logging hide username command has been configured.
Recommended Action Retry the authentication.

113005
Error Message %ASA-6-113005: AAA user authentication Rejected: reason = AAA failure: server
= ip_addr : user = *****: user IP = ip_addr

Explanation The AAA authentication on a connection has failed. The username is hidden when invalid or
unknown, but appears when valid or the no logging hide username command has been configured.
Recommended Action Retry the authentication.

113006
Error Message %ASA-6-113006: User user locked out on exceeding number successive failed
authentication attempts

Explanation A locally configured user is being locked out. This happens when a configured number of
consecutive authentication failures have occurred for this user and indicates that all future authentication
attempts by this user will be rejected until an administrator unlocks the user using the clear aaa local user
lockout command. The user is the user that is now locked, and the number is the consecutive failure threshold
configured using the aaa local authentication attempts max-fail command.
Recommended Action Try unlocking the user using the clear_aaa_local_user_lockout command or adjusting
the maximum number of consecutive authentication failures that are tolerated.

113007
Error Message %ASA-6-113007: User user unlocked by administrator

Cisco ASA Series Syslog Messages

48
 Syslog Messages 101001 to 199021
113008

Explanation A locally configured user that was locked out after exceeding the maximum number of consecutive
authentication failures set by using the aaa local authentication attempts max-fail command has been
unlocked by the indicated administrator.
Recommended Action None required.

113008
Error Message %ASA-6-113008: AAA transaction status ACCEPT: user = user

Explanation The AAA transaction for a user associated with an IPsec or WebVPN connection was completed
successfully. The user is the username associated with the connection.
Recommended Action None required.

113009
Error Message %ASA-6-113009: AAA retrieved default group policy policy for user user

Explanation The authentication or authorization of an IPsec or WebVPN connection has occurred. The
attributes of the group policy that were specified with the tunnel-group or webvpn commands have been
retrieved.
Recommended Action None required.

113010
Error Message %ASA-6-113010: AAA challenge received for user user from server
server_IP_address

Explanation The authentication of an IPsec connection has occurred with a SecurID server. The user will be
prompted to provide further information before being authenticated.
• user—The username associated with the connection
• server _IP_address—The IP address of the relevant AAA server

Recommended Action None required.

113011
Error Message %ASA-6-113011: AAA retrieved user specific group policy policy for user user

Explanation The authentication or authorization of an IPsec or WebVPN connection has occurred. The
attributes of the group policy that was specified with the tunnel-group or webvpn commands have been
retrieved.
Recommended Action None required.

Cisco ASA Series Syslog Messages

49
 Syslog Messages 101001 to 199021
113012

113012
Error Message %ASA-6-113012: AAA user authentication Successful: local database: user =
user

Explanation The user associated with a IPsec or WebVPN connection has been successfully authenticated
to the local user database.
• user—The username associated with the connection

Recommended Action None required.

113013
Error Message %ASA-6-113013: AAA unable to complete the request Error: reason = reason :
user = user

Explanation The AAA transaction for a user associated with an IPsec or WebVPN connection has failed
because of an error or has been rejected because of a policy violation.
• reason—The reason details
• user—The username associated with the connection

Recommended Action None required.

113014
Error Message %ASA-6-113014: AAA authentication server not accessible: server =
server_IP_address : user = user

Explanation The device was unable to communicate with the configured AAA server during the AAA
transaction associated with an IPsec or WebVPN connection. This may or may not result in a failure of the
user connection attempt depending on the backup servers configured in the aaa-server group and the availability
of those servers. The username is hidden when invalid or unknown, but appears when valid or the no logging
hide username command has been configured.
Recommended Action Verify connectivity with the configured AAA servers.

113015
Error Message %ASA-6-113015: AAA user authentication Rejected: reason = reason : local
database: user = user: user IP = xxx.xxx.xxx.xxx

Explanation A request for authentication to the local user database for a user associated with an IPsec or
WebVPN connection has been rejected. The username is hidden when invalid or unknown, but appears when
valid or the no logging hide username command has been configured.
• reason—The details of why the request was rejected
• user—The username associated with the connection

Cisco ASA Series Syslog Messages

50
 Syslog Messages 101001 to 199021
113016

• user_ip —The IP address of the user who initiated the authentication or authorization request<915CLI>

Recommended Action None required.

113016
Error Message %ASA-6-113016: AAA credentials rejected: reason = reason : server =
server_IP_address : user = user<915CLI>: user IP = xxx.xxx.xxx.xxx

Explanation The AAA transaction for a user associated with an IPsec or WebVPN connection has failed
because of an error or rejected due to a policy violation. The username is hidden when invalid or unknown,
but appears when valid or the no logging hide username command has been configured.
• reason—The details of why the request was rejected
• server_IP_address—The IP address of the relevant AAA server
• user—The username associated with the connection
• <915CLI>user_ip —The IP address of the user who initiated the authentication or authorization request

Recommended Action None required.

113017
Error Message %ASA-6-113017: AAA credentials rejected: reason = reason : local database:
user = user: user IP = xxx.xxx.xxx.xxx

Explanation The AAA transaction for a user associated with an IPsec or WebVPN connection has failed
because of an error or rejected because of a policy violation. This event only appears when the AAA transaction
is with the local user database rather than with an external AAA server.
• reason—The details of why the request was rejected
• user—The username associated with the connection
• user_ip —The IP address of the user who initiated the authentication or authorization request

Recommended Action None required.

113018
Error Message %ASA-3-113018: User: user , Unsupported downloaded ACL Entry: ACL_entry ,
Action: action

Explanation An ACL entry in unsupported format was downloaded from the authentication server. The
following list describes the message values:
• user—User trying to log in
• ACL_entry—Unsupported ACL entry downloaded from the authentication server
• action—Action taken when encountering the unsupported ACL entry

Cisco ASA Series Syslog Messages

51
 Syslog Messages 101001 to 199021
113019

Recommended Action The ACL entry on the authentication server has to be changed by the administrator
to conform to the supported ACL entry formats.

113019
Error Message %ASA-4-113019: Group = group , Username = username , IP = peer_address ,
Session disconnected. Session Type: type , Duration: duration , Bytes xmt: count , Bytes
rcv: count , Reason: reason

Explanation An indication of when and why the longest idle user is disconnected.
• group—Group name
• username—Username
• IP—Peer address
• Session Type—Session type (for example, IPsec or UDP)
• duration—Connection duration in hours, minutes, and seconds
• Bytes xmt—Number of bytes transmitted
• Bytes rcv —Number of bytes received
• reason—Reason for disconnection

User Requested
Lost Carrier
Lost Service
Idle Timeout
Max time exceeded
Administrator Reset
Administrator Reboot
Administrator Shutdown
Port Error
NAS Error
NAS Request
NAS Reboot
Port unneeded
Connection preempted. Indicates that the allowed number of simultaneous (same user) logins has been
exceeded. To resolve this problem, increase the number of simultaneous logins or have users only log in once
with a given username and password.
Port Suspended
Service Unavailable
Callback
User error

Cisco ASA Series Syslog Messages

52
 Syslog Messages 101001 to 199021
113020

Host Requested
SA Expired
IKE Delete
Bandwidth Management Error
Certificate Expired
Phase 2 Mismatch
Firewall Mismatch
Peer Address Changed
ACL Parse Error
Phase 2 Error
Configuration Error
Peer Reconnected
Internal Error
Crypto map policy not found
L2TP initiated
VLAN Mapping Error
NAC-Policy Error
Dynamic Access Policy terminate
Client type not supported
Unknown
Recommended Action Unless the reason indicates a problem, then no action is required.

113020
Error Message %ASA-3-113020: Kerberos error: Clock skew with server ip_address greater than
300 seconds

Explanation Authentication for an IPsec or WebVPN user through a Kerberos server has failed because the
clocks on the ASA and the server are more than five minutes (300 seconds) apart. When this occurs, the
connection attempt is rejected.
• ip_address —The IP address of the Kerberos server

Recommended Action Synchronize the clocks on the ASA and the Kerberos server.

113021
Error Message %ASA-3-113021: Attempted console login failed. User username did NOT have
appropriate Admin Rights.

Explanation A user has tried to access the management console and was denied.

Cisco ASA Series Syslog Messages

53
 Syslog Messages 101001 to 199021
113022

• username —The username entered by the user

Recommended Action If the user is a newly added admin rights user, check that the service type (LOCAL
or RADIUS authentication server) for that user is set to allow access:
• nas-prompt—Allows login to the console and exec privileges at the required level, but not enable
(configuration modification) access
• admin—Allows all access and can be further constrained by command privileges

Otherwise, the user is inappropriately trying to access the management console; the action to be taken should
be consistent with company policy for these matters.

113022
Error Message %ASA-2-113022: AAA Marking RADIUS server servername in aaa-server group
AAA-Using-DNS as FAILED

Explanation The ASA has tried an authentication, authorization, or accounting request to the AAA server
and did not receive a response within the configured timeout window. The AAA server will be marked as
failed and has been removed from service.
• protocol —The type of authentication protocol, which can be one of the following:

- RADIUS
- TACACS+
- NT
- RSA SecurID
- Kerberos
- LDAP
• ip-addr —The IP address of the AAA server
• tag —The server group name

Recommended Action Verify that the AAA server is online and is accessible from the ASA.

113023
Error Message %ASA-2-113023: AAA Marking protocol server ip-addr in server group tag as
ACTIVE

Explanation The ASA has reactivated the AAA server that was previously marked as failed. The AAA server
is now available to service AAA requests.
• protocol —The type of authentication protocol, which can be one of the following:

- RADIUS
- TACACS+

Cisco ASA Series Syslog Messages

54
 Syslog Messages 101001 to 199021
113024

- NT
- RSA SecurID
- Kerberos
- LDAP
• ip-addr —The IP address of the AAA server
• tag —The server group name

Recommended Action None required.

113024
Error Message %ASA-5-113024: Group tg : Authenticating type connection from ip with username,
user_name , from client certificate

Explanation The prefill username feature overrides the username with one derived from the client certificate
for use in AAA.
• tg —The tunnel group
• type —The type of connection (ssl-client or clientless)
• ip —The IP address of the connecting user
• user_name —The name extracted from the client certificate for use in AAA

Recommended Action None required.

113025
Error Message %ASA-5-113025: Group tg : fields Could not authenticate connection type
connection from ip

Explanation A username cannot be successfully extracted from the certificate.

• tg —The tunnel group
• fields —The DN fields being searched for
• connection type —The type of connection (SSL client or clientless)
• ip —The IP address of the connecting user

Recommended Action The administrator should check that the authentication aaa certificate, ssl
certificate-authentication, and authorization-dn-attributes keywords have been set correctly.

113026
Error Message %ASA-4-113026: Error error while executing Lua script for group tunnel group

Cisco ASA Series Syslog Messages

55
 Syslog Messages 101001 to 199021
113027

Explanation An error occurred while extracting a username from the client certificate for use in AAA. This
message is only generated when the username-from-certificate use-script option is enabled.
• error —Error string returned from the Lua environment
• tunnel group —The tunnel group attempting to extract a username from a certificate

Recommended Action Examine the script being used by the username-from-certificate use-script option for
errors.

113027
Error Message %ASA-2-113027: Error activating tunnel-group scripts

Explanation The script file cannot be loaded successfully. No tunnel groups using the username-from-certificate
use-script option work correctly.
Recommended Action The administrator should check the script file for errors using ASDM. Use the debug
aaa command to obtain a more detailed error message that may be useful.

113028
Error Message %ASA-7-113028: Extraction of username from VPN client certificate has string.
[Request num ]

Explanation The processing request of a username from a certificate is running or has finished.
• num —The ID of the request (the value of the pointer to the fiber), which is a monotonically increasing
number.
• string —The status message, which can one of the following:
◦been requested
◦started
◦finished with error
◦finished successfully
◦completed

Recommended Action None required.

113029
Error Message %ASA-4-113029: Group group User user IP ipaddr Session could not be established:
session limit of num reached

Explanation The user session cannot be established because the current number of sessions exceeds the
maximum session load.
Recommended Action Increase the configured limit, if possible, to create a load-balanced cluster.

Cisco ASA Series Syslog Messages

56
 Syslog Messages 101001 to 199021
113030

113030
Error Message %ASA-4-113030: Group group User user IP ipaddr User ACL acl from AAA doesn't
exist on the device, terminating connection.

Explanation The specified ACL was not found on the ASA.

• group—The name of the group
• user—The name of the user
• ipaddr—The IP address
• acl—The name of the ACL

Recommended Action Modify the configuration to add the specified ACL or to correct the ACL name.

113031
Error Message %ASA-4-113031: Group group User user IP ipaddr AnyConnect vpn-filter filter
is an IPv6 ACL; ACL not applied.

Explanation The type of ACL to be applied is incorrect. An IPv6 ACL has been configured as an IPv4 ACL
through the vpn-filter command.
• group —The group policy name of the user
• user —The username
• ipaddr —The public (not assigned) IP address of the user
• filter —The name of the VPN filter

Recommended Action Validate the VPN filter and IPv6 VPN filter configurations on the ASA, and the filter
parameters on the AAA (RADIUS) server. Make sure that the correct type of ACL is specified.

113032
Error Message %ASA-4-113032: Group group User user IP ipaddr AnyConnect ipv6-vpn-filter
filter is an IPv4 ACL; ACL not applied.

Explanation The type of ACL to be applied is incorrect. An IPv4 ACL has been configured as an IPv6 ACL
through the ipv6-vpn-filter command.
• group —The group policy name of the user
• user —The username
• ipaddr —The public (not assigned) IP address of the user
• filter —The name of the VPN filter

Recommended Action Validate the VPN filter and IPv6 VPN filter configurations on the ASA and the filter
parameters on the AAA (RADIUS) server. Make sure that the correct type of ACL is specified.

Cisco ASA Series Syslog Messages

57
 Syslog Messages 101001 to 199021
113033

113033
Error Message %ASA-6-113033: Group group User user IP ipaddr AnyConnect session not allowed.
ACL parse error.

Explanation The WebVPN session for the specified user in this group is not allowed because the associated
ACL did not parse. The user will not be allowed to log in via WebVPN until this error has been corrected.
• group —The group policy name of the user
• user —The username
• ipaddr —The public (not assigned) IP address of the user

Recommended Action Correct the WebVPN ACL.

113034
Error Message %ASA-4-113034: Group group User user IP ipaddr User ACL acl from AAA ignored,
AV-PAIR ACL used instead.

Explanation The specified ACL was not used because a Cisco AV-PAIR ACL was used.
• group—The name of the group
• user—The name of the user
• ipaddr—The IP address
• acl—The name of the ACL

Recommended Action Determine the correct ACL to use and correct the configuration.

113035
Error Message %ASA-4-113035: Group group User user IP ipaddr Session terminated: AnyConnect
not enabled or invalid AnyConnect image on the ASA.

Explanation The user logged in via the AnyConnect client. The SVC service is not enabled globally, or the
SVC image is invalid or corrupted. The session connection has been terminated.
• group —The name of the group policy with which the user is trying to connect
• user —The name of the user who is trying to connect
• iaddrp —The IP address of the user who is trying to connect

Recommended Action Enable the SVC globally using the svc-enable command. Validate the integrity and
versions of the SVC images by reloading new images using the svc image command.

Cisco ASA Series Syslog Messages

58
 Syslog Messages 101001 to 199021
113036

113036
Error Message %ASA-4-113036: Group group User user IP ipaddr AAA parameter name value
invalid.

Explanation The given parameter has a bad value. The value is not shown because it might be very long.
• group—The name of the group
• user—The name of the user
• ipadddr—The IP address
• name—The name of the parameter

Recommended Action Modify the configuration to correct the indicated parameter.

113037
Error Message %ASA-6-113037: Reboot pending, new sessions disabled. Denied user login.

Explanation A user was unable to log in to WebVPN because the ASA is in the process of rebooting.
Recommended Action None required.

113038
Error Message %ASA-4-113038: Group group User user IP ipaddr Unable to create AnyConnect
parent session.

Explanation The AnyConnect session was not created for the user in the specified group because of resource
issues. For example, the user may have reached the maximum login limit.
• group—The name of the group
• user—The name of the user
• ipadddr—The IP address

Recommended Action None required.

113039
Error Message %ASA-6-113039: Group group User user IP ipaddr AnyConnect parent session
started.

Explanation The AnyConnect session has started for the user in this group at the specified IP address. When
the user logs in via the AnyConnect login page, the AnyConnect session starts.
• group—The name of the group
• user—The name of the user
• ipadddr—The IP address

Cisco ASA Series Syslog Messages

59
 Syslog Messages 101001 to 199021
113040

Recommended Action None required.

113040
Error Message %ASA-4-113040: Terminating the VPN connection attempt from attempted group .
Reason: This connection is group locked to locked group.

Explanation The tunnel group over which the connection is attempted is not the same as the tunnel group set
in the group lock.
• attempted group —The tunnel group over which the connection came in
• locked group —The tunnel group for which the connection is locked or restricted

Recommended Action Check the group-lock value in the group policy or the user attributes.

113041
Error Message %ASA-4-113041: Redirect ACL configured for assigned IP does not exist on the
device.

Explanation An error occurred when the redirect URL was installed and the ACL was received from the ISE,
but the redirect ACL does not exist on the ASA.
• assigned IP —The IP address that is assigned to the client

Recommended Action Configure the redirect ACL on the ASA.

113042
Error Message %ASA-4-113042: CoA: Non-HTTP connection from src_if :src_ip /src_port to
dest_if :dest_ip /dest_port for user username at client_IP denied by redirect filter; only
HTTP connections are supported for redirection.

Explanation For the CoA feature, the redirect ACL filter drops the matching non-HTTP traffic during the
redirect processing and provides information about the terminated traffic flow.
• src_if , src_ip , src_port —The source interface, IP address, and port of the flow
• dest_if , dest_ip , dest_port —The destination interface, IP address, and port of the flow
• username —The name of the user
• client_IP —The IP address of the client

Recommended Action Validate the redirect ACL configuration on the ASA. Make sure that the correct filter
is used to match the traffic to redirect and does not block the flow that is intended to be allowed through.

Messages 114001 to 199021

This section includes messages from 114001 to 199021.

Cisco ASA Series Syslog Messages

60
 Syslog Messages 101001 to 199021
114001

114001
Error Message %ASA-1-114001: Failed to initialize 4GE SSM I/O card (error error_string ).

Explanation The system failed to initialize a 4GE SSM I/O card because of an I2C error or a switch
initialization error.
• syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are I2C serial bus errors:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR
◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR
◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR

Recommended Action Perform the following steps:

1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114002
Error Message %ASA-1-114002: Failed to initialize SFP in 4GE SSM I/O card (error error_string
).

Explanation The system failed to initialize an SFP connector in a 4GE SSM I/O card because of an I2C error
or a switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are the I2C serial bus errors:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR

Cisco ASA Series Syslog Messages

61
 Syslog Messages 101001 to 199021
114003

◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR
◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR

Recommended Action Perform the following steps:

1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114003
Error Message %ASA-1-114003: Failed to run cached commands in 4GE SSM I/O card (error
error_string ).

Explanation The system failed to run cached commands in a 4GE SSM I/O card because of an I2C error or
a switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are the I2C serial bus errors:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR
◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR
◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR

Recommended Action Perform the following steps:

1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.

Cisco ASA Series Syslog Messages

62
 Syslog Messages 101001 to 199021
114004

4 If the problem persists, contact the Cisco TAC.

114004
Error Message %ASA-6-114004: 4GE SSM I/O Initialization start.

Explanation The user has been notified that a 4GE SSM I/O initialization is starting.
• >syslog_id —Message identifier

Recommended Action None required.

114005
Error Message %ASA-6-114005: 4GE SSM I/O Initialization end.

Explanation The user has been notified that an 4GE SSM I/O initialization is finished.
• >syslog_id —Message identifier

Recommended Action None required.

114006
Error Message %ASA-3-114006: Failed to get port statistics in 4GE SSM I/O card (error
error_string ).

Explanation The ASA failed to obtain port statistics in a 4GE SSM I/O card because of an I2C error or a
switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are the I2C serial bus errors:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR
◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR
◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR

Recommended Action Perform the following steps:

Cisco ASA Series Syslog Messages

63
 Syslog Messages 101001 to 199021
114007

1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114007
Error Message %ASA-3-114007: Failed to get current msr in 4GE SSM I/O card (error error_string
).

Explanation The ASA failed to obtain the current module status register information in a 4GE SSM I/O card
because of an I2C error or a switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are the I2C serial bus errors:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR
◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR
◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR

Recommended Action Perform the following steps:

1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114008
Error Message %ASA-3-114008: Failed to enable port after link is up in 4GE SSM I/O card due
to either I2C serial bus access error or switch access error.

Explanation The ASA failed to enable a port after the link transition to Up state is detected in a 4GE SSM
I/O card because of either an I2C serial bus access error or a switch access error.
• >syslog_id —Message identifier

Cisco ASA Series Syslog Messages

64
 Syslog Messages 101001 to 199021
114009

• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are I2C serial bus errors:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR
◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR
◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR

Recommended Action Perform the following steps:

1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114009
Error Message %ASA-3-114009: Failed to set multicast address in 4GE SSM I/O card (error
error_string ).

Explanation The ASA failed to set the multicast address in a 4GE SSM I/O card because of an I2C error or
a switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are I2C serial bus errors:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR
◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR
◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR

Cisco ASA Series Syslog Messages

65
 Syslog Messages 101001 to 199021
114010

Recommended Action Perform the following steps:

1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114010
Error Message %ASA-3-114010: Failed to set multicast hardware address in 4GE SSM I/O card
(error error_string ).

Explanation The ASA failed to set the multicast hardware address in a 4GE SSM I/O card because of an I2C
error or a switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are I2C serial bus errors:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR
◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR
◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR
◦I2C_DATA_PTR_ERROR

Recommended Action Perform the following steps:

1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114011
Error Message %ASA-3-114011: Failed to delete multicast address in 4GE SSM I/O card (error
error_string ).

Cisco ASA Series Syslog Messages

66
 Syslog Messages 101001 to 199021
114012

Explanation The ASA failed to delete the multicast address in a 4GE SSM I/O card because of either an I2C
error or a switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are I2C serial bus errors:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR
◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR
◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR

Recommended Action Perform the following steps:

1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114012
Error Message %ASA-3-114012: Failed to delete multicast hardware address in 4GE SSM I/O card
(error error_string ).

Explanation The ASA failed to delete the multicast hardware address in a 4GE SSM I/O card because of an
I2C error or a switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are I2C serial bus errors:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR
◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR

Cisco ASA Series Syslog Messages

67
 Syslog Messages 101001 to 199021
114013

◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR

Recommended Action Perform the following steps:

1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114013
Error Message %ASA-3-114013: Failed to set mac address table in 4GE SSM I/O card (error
error_string ).

Explanation The ASA failed to set the MAC address table in a 4GE SSM I/O card because of an I2C error
or a switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are I2C serial bus errors:

- I2C_BUS_TRANSACTION_ERROR
- I2C_CHKSUM_ERROR
- I2C_TIMEOUT_ERROR
- I2C_BUS_COLLISION_ERROR
- I2C_HOST_BUSY_ERROR
- I2C_UNPOPULATED_ERROR
- I2C_SMBUS_UNSUPPORT
- I2C_BYTE_COUNT_ERROR
- I2C_DATA_PTR_ERROR
Recommended Action Perform the following steps:
1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

68
 Syslog Messages 101001 to 199021
114014

114014
Error Message %ASA-3-114014: Failed to set mac address in 4GE SSM I/O card (error error_string
).

Explanation The ASA failed to set the MAC address in a 4GE SSM I/O card because of an I2C error or a
switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are I2C serial bus errors:

- I2C_BUS_TRANSACTION_ERROR
- I2C_CHKSUM_ERROR
- I2C_TIMEOUT_ERROR
- I2C_BUS_COLLISION_ERROR
- I2C_HOST_BUSY_ERROR
- I2C_UNPOPULATED_ERROR
- I2C_SMBUS_UNSUPPORT
- I2C_BYTE_COUNT_ERROR
- I2C_DATA_PTR_ERROR
Recommended Action Perform the following steps:
1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114015
Error Message %ASA-3-114015: Failed to set mode in 4GE SSM I/O card (error error_string ).

Explanation The ASA failed to set individual or promiscuous mode in a 4GE SSM I/O card because of an
I2C error or a switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are I2C serial bus errors:

- I2C_BUS_TRANSACTION_ERROR
- I2C_CHKSUM_ERROR
- I2C_TIMEOUT_ERROR
- I2C_BUS_COLLISION_ERROR

Cisco ASA Series Syslog Messages

69
 Syslog Messages 101001 to 199021
114016

- I2C_HOST_BUSY_ERROR
- I2C_UNPOPULATED_ERROR
- I2C_SMBUS_UNSUPPORT
- I2C_BYTE_COUNT_ERROR
- I2C_DATA_PTR_ERROR
Recommended Action Perform the following steps:
1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114016
Error Message %ASA-3-114016: Failed to set multicast mode in 4GE SSM I/O card (error
error_string ).

ExplanationThe ASA failed to set the multicast mode in a 4GE SSM I/O card because of an I2C error or a
switch initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are the I2C serial bus errors:

- I2C_BUS_TRANSACTION_ERROR
- I2C_CHKSUM_ERROR
- I2C_TIMEOUT_ERROR
- I2C_BUS_COLLISION_ERROR
- I2C_HOST_BUSY_ERROR
- I2C_UNPOPULATED_ERROR
- I2C_SMBUS_UNSUPPORT
- I2C_BYTE_COUNT_ERROR
- I2C_DATA_PTR_ERROR
Recommended Action Perform the following steps:
1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

70
 Syslog Messages 101001 to 199021
114017

114017
Error Message %ASA-3-114017: Failed to get link status in 4GE SSM I/O card (error
error_string ).

ExplanationThe ASA failed to obtain link status in a 4GE SSM I/O card because of an I2C serial bus access
error or a switch access error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are the I2C serial bus errors:

- I2C_BUS_TRANSACTION_ERROR
- I2C_CHKSUM_ERROR
- I2C_TIMEOUT_ERROR
- I2C_BUS_COLLISION_ERROR
- I2C_HOST_BUSY_ERROR
- I2C_UNPOPULATED_ERROR
- I2C_SMBUS_UNSUPPORT
- I2C_BYTE_COUNT_ERROR
- I2C_DATA_PTR_ERROR
Recommended Action Perform the following steps:
1 Notify the system administrator.
2 Log and review the messages and the errors associated with the event.
3 Reboot the software running on the ASA.
4 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
5 If the problem persists, contact the Cisco TAC.

114018
Error Message %ASA-3-114018: Failed to set port speed in 4GE SSM I/O card (error error_string
).

Explanation The ASA failed to set the port speed in a 4GE SSM I/O card because of an I2C error or a switch
initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are the I2C serial bus errors:

- I2C_BUS_TRANSACTION_ERROR
- I2C_CHKSUM_ERROR
- I2C_TIMEOUT_ERROR

Cisco ASA Series Syslog Messages

71
 Syslog Messages 101001 to 199021
114019

- I2C_BUS_COLLISION_ERROR
- I2C_HOST_BUSY_ERROR
- I2C_UNPOPULATED_ERROR
- I2C_SMBUS_UNSUPPORT
- I2C_BYTE_COUNT_ERROR
- I2C_DATA_PTR_ERROR
Recommended Action Perform the following steps:
1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

114019
Error Message %ASA-3-114019: Failed to set media type in 4GE SSM I/O card (error error_string
).

ExplanationThe ASA failed to set the media type in a 4GE SSM I/O card because of an I2C error or a switch
initialization error.
• >syslog_id —Message identifier
• >error_string —An I2C serial bus error or a switch access error, which is a decimal error code. The
following are the I2C serial bus errors:

- I2C_BUS_TRANSACTION_ERROR
- I2C_CHKSUM_ERROR
- I2C_TIMEOUT_ERROR
- I2C_BUS_COLLISION_ERROR
- I2C_HOST_BUSY_ERROR
- I2C_UNPOPULATED_ERROR
- I2C_SMBUS_UNSUPPORT
- I2C_BYTE_COUNT_ERROR
- I2C_DATA_PTR_ERROR
Recommended Action Perform the following steps:
1 Log and review the messages and the errors associated with the event.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure you wait several seconds before turning
the power on.
4 If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

72
 Syslog Messages 101001 to 199021
114020

114020
Error Message %ASA-3-114020: Port link speed is unknown in 4GE SSM I/O card.

ExplanationThe ASA cannot detect the port link speed in a 4GE SSM I/O card.
Recommended Action Perform the following steps:
1 Log and review the messages associated with the event.
2 Reset the 4GE SSM I/O card and observe whether or not the software automatically recovers from the
event.
3 If the software does not recover automatically, power cycle the device. When you turn off the power, make
sure you wait several seconds before you turn the power on.
4 If the problem persists, contact the Cisco TAC.

114021
Error Message %ASA-3-114021: Failed to set multicast address table in 4GE SSM I/O card due
to error .

ExplanationThe ASA failed to set the multicast address table in the 4GE SSM I/O card because of either an
I2C serial bus access error or a switch access error.
• error—A switch access error (a decimal error code) or an I2C serial bus error. Possible I2C serial bus
errors include:

- I2C_BUS_TRANSACTION_ERROR
- I2C_CHKSUM_ERROR
- I2C_TIMEOUT_ERROR
- I2C_BUS_COLLISION_ERROR
- I2C_HOST_BUSY_ERROR
- I2C_UNPOPULATED_ERROR
- I2C_SMBUS_UNSUPPORT
- I2C_BYTE_COUNT_ERROR
- I2C_DATA_PTR_ERROR
Recommended Action Perform the following steps:
1 Log and review the messages associated with the event.
2 Try to reboot the ASA.
3 If the software does not recover automatically, power cycle the device. When you turn off the power, make
sure you wait several seconds before you turn the power on.
4 If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

73
 Syslog Messages 101001 to 199021
114022

114022
Error Message %ASA-3-114022: Failed to pass broadcast traffic in 4GE SSM I/O card due to
error_string

ExplanationThe ASA failed to pass broadcast traffic in the 4GE SSM I/O card because of a switch access
error.
• error_string —A switch access error, which will be a decimal error code

Recommended Action Perform the following steps:

1 Log the message and errors surrounding the event.
2 Retrieve the ssm4ge_dump file from the compact flash, and send it to Cisco TAC.
3 Contact Cisco TAC with the information collected in Steps 1 and 2.

Note The 4GE SSM will be automatically reset and recover.

114023
Error Message %ASA-3-114023: Failed to cache/flush mac table in 4GE SSM I/O card due to
error_string .

Explanation A failure to cache or flush the MAC table in a 4GE SSM I/O card occurred because of an I2C
serial bus access error or a switch access error. This message rarely occurs.
• error_string— Either an I2C serial bus error (see the second bullet for possible values) or a switch
access error (which is a decimal error code).
• I2C serial bus errors are as follows:

I2C_BUS_TRANSACTION_ERROR
I2C_CHKSUM_ERROR
I2C_TIMEOUT_ERROR
I2C_BUS_COLLISION_ERROR
I2C_HOST_BUSY_ERROR
I2C_UNPOPULATED_ERROR
I2C_SMBUS_UNSUPPORT
I2C_BYTE_COUNT_ERROR
I2C_DATA_PTR_ERROR
Recommended Action Perform the following steps:
1 Log the syslog message and the errors surrounding the event.
2 Try to software reboot the ASA.
3 Power cycle the ASA.

Cisco ASA Series Syslog Messages

74
 Syslog Messages 101001 to 199021
115000

Note When you turn off the power, make sure that you wait several seconds before powering on again. After
you complete steps 1-3, if the problem persists, contact the Cisco TAC and provide the information
described in step 1. You may need to RMA the ASA.

115000
Error Message %ASA-2-115000: Critical assertion in process: process name fiber: fiber name
, component: component name , subcomponent: subcomponent name , file: filename , line: line
number , cond: condition

ExplanationThe critical assertion has gone off and is used during development in checked builds only, but
never in production builds.
• process name— The name of the process
• fiber name —The name of the fiber
• component name —The name of the specified component
• subcomponent name —The name of the specified subcomponent
• filename —The name of the specified file
• line number —The line number for the specified line
• condition —The specified condition

Recommended Action A high priority defect should be filed, the reason for the assertion should be investigated,
and the problem corrected.

115001
Error Message %ASA-3-115001: Error in process: process name fiber: fiber name , component:
component name , subcomponent: subcomponent name , file: filename , line: line number ,
cond: condition

Explanation An error assertion has gone off and is used during development in checked builds only, but
never in production builds.
• process name— The name of the process
• fiber name —The name of the fiber
• component name —The name of the specified component
• subcomponent name —The name of the specified subcomponent
• filename —The name of the specified file
• line number —The line number for the specified line
• condition —The specified condition

Cisco ASA Series Syslog Messages

75
 Syslog Messages 101001 to 199021
115002

Recommended Action A defect should be filed, the reason for the assertion should be investigated, and the
problem fixed.

115002
Error Message %ASA-4-115002: Warning in process: process name fiber: fiber name , component:
component name , subcomponent: subcomponent name , file: filename , line: line number ,
cond: condition

Explanation A warning assertion has gone off and is used during development in checked builds only, but
never in production builds.
• process name— The name of the process
• fiber name —The name of the fiber
• component name —The name of the specified component
• subcomponent name —The name of the specified subcomponent
• filename —The name of the specified file
• line number —The line number for the specified line
• condition —The specified condition

Recommended Action The reason for the assertion should be investigated and if a problem is found, a defect
should be filed, and the problem corrected.

120001
Error Message %ASA-5-120001: Smart Call-Home Module is started.

Explanation The Smart Call-Home module started successfully after system bootup and failover in a stable
state, and is ready to process Smart-Call Home events.
Recommended Action None required.

120002
Error Message %ASA-5-120002: Smart Call-Home Module is terminated.

Explanation When the Smart Call-Home module is disabled, it is then terminated.

Recommended Action None required.

120003
Error Message %ASA-6-120003: Process event group title

Explanation The Smart Call-Home module retrieved an event from the queue to process.

Cisco ASA Series Syslog Messages

76
 Syslog Messages 101001 to 199021
120004

• group —The event group, which may be the following: inventory, configuration, diagnostic, environment,
snapshot, telemetry, threat, and test.
• title —The event title

Recommended Action None required.

120004
Error Message %ASA-4-120004: Event group title is dropped. Reason reason

Explanation A Smart Call-Home event was dropped. The event may have been dropped because of an internal
error, the event queue is full, or the Smart Call-Home module was disabled after the message was generated,
but before it was processed.
• group —The event group, which can be any of the following: inventory, configuration, diagnostic,
environment, snapshot, telemetry, threat, and test.
• title —The event title
• reason —The drop reason, which can any of the following:

Internal Error—Various internal system errors occurred, such as being out of memory or parsing a CLI failed.
Queue Full—The number of events reached the configured limit.
Cancelled—The event was cancelled because the Smart Call-Home module is disabled.
Recommended Action If the drop reason is Queue Full, try to increase the event queue size and the rate-limit
configuration to avoid event queue buildup. If the drop reason is Internal Error, turn on debugging by entering
the debug sch fail command to obtain more detailed debugging information.

120005
Error Message %ASA-4-120005: Message group to destination is dropped. Reason reason

Explanation A Smart Call-Home message was dropped. The message may have been dropped because of an
internal error, a network error, or the Smart Call-Home module was disabled after the message was generated,
but before it was delivered.
• group —The event group, which can be any of the following: inventory, configuration, diagnostic,
environment, snapshot, telemetry, threat, and test.
• destination— The e-mail or URL destination
• reason —The drop reason, which can any of the following:

Internal Error—Various internal system errors occurred.

Delivery Failed—The packets cannot be delivered because a network error occurred.
Cancelled—The event was cancelled because the Smart Call-Home module is disabled.
Recommended Action If the drop reason is Delivery Failed, the message is dropped after three unsuccessful
retransmissions, or because the error is local (such as no route to destination). Search message 120006 for the

Cisco ASA Series Syslog Messages

77
 Syslog Messages 101001 to 199021
120006

delivery failure reason, or turn on debugging by entering the debug sch fail command to obtain more detailed
debugging information.

120006
Error Message %ASA-4-120006: Delivering message group to destination failed. Reason reason

Explanation An error occurred while the Smart Call Home module tried to deliver a message. The error may
be transient. The message is not dropped when message 120006 is generated. The message may be queued
for retransmission. The message is only dropped when message 120005 is generated.
• group —The event group, which can be any of the following: inventory, configuration, diagnostic,
environment, snapshot, telemetry, threat, and test
• destination— The e-mail or URL destination
• reason —The failure reason

Recommended Action Check the error reason in the message. If the reason is NO_ROUTE,
INVALID_ADDRESS, or INVALID_URL, check the system configuration, DNS, and the name setting.

120007
Error Message %ASA-6-120007: Message group to destination delivered.

Explanation A Smart Call Home message was successfully delivered.

• group —The event group, which can be any of the following: inventory, configuration, diagnostic,
environment, snapshot, telemetry, threat, and test
• destination— The e-mail or URL destination

Recommended Action None required.

120008
Error Message %ASA-5-120008: SCH client client is activated.

Explanation The Smart Call Home module is enabled, an event group is also enabled, and that event group
is subscribed to by at least one active profile. If these conditions are met, then all clients of that group will be
activated.
• client —The name of the Smart Call Home client

Recommended Action None required.

120009
Error Message %ASA-5-120009: SCH client client is deactivated.

Cisco ASA Series Syslog Messages

78
 Syslog Messages 101001 to 199021
120010

Explanation The Smart Call Home module is disabled, an event group is enabled, or an event group is no
longer subscribed to by any active profile. If these conditions are met, clients of that event group will be
deactivated.
• client —The name of the Smart Call Home client

Recommended Action None required.

120010
Error Message %ASA-3-120010: Notify command command to SCH client client failed. Reason
reason .

Explanation The Smart Call Home module notified Smart Call Home clients of certain events through the
callback function. If the client does not interpret the command correctly, does not understand the command,
or cannot process the command, an error will be returned.
• command— ENABLE, DISABLE, or READY
• client —The name of the Smart Call Home client
• reason —The reason for failure

Recommended Action Turn on debugging by entering the debug sch fail command to obtain more detailed
debugging information.

120011
Error Message %ASA-4-120011: To ensure Smart Call Home can properly communicate with Cisco,
use the command dns name-server to configure at least one DNS server.

Recommended Action Once this syslog is generated, run the dns name-server command to configure at
least one DNS server. Otherwise, network-local DNS server or Cisco DNS server will be used.

120012
Error Message %ASA-5-120012: User username chose to choice call-home anonymous reporting
at the prompt.

Explanation The administrator was notified that a user has responded to the Smart Call Home prompt to
enable, disable, or postpone anonymous reporting.
• username —The user who responded to the prompt
• choice —The available entries are enable, disable, or postpone

Recommended Action To enable anonymous reporting in the future, enter the call-home reporting anonymous
command. To disable anonymous reporting, enter the no call-home reporting anonymous command.

Cisco ASA Series Syslog Messages

79
 Syslog Messages 101001 to 199021
199001

199001
Error Message %ASA-5-199001: Reload command executed from Telnet (remote IP_address ).

Explanation The address of the host that is initiating an ASA reboot with the reload command has been
recorded.
Recommended Action None required.

199002
Error Message %ASA-6-199002: startup completed. Beginning operation.

Explanation The ASA finished its initial boot and the flash memory reading sequence, and is ready to begin
operating normally.

Note You cannot block this message by using the no logging message command.
Recommended Action None required.

199003
Error Message %ASA-6-199003: Reducing link MTU dec .

Explanation The ASA received a packet from the outside network that uses a larger MTU than the inside
network. The ASA then sent an ICMP message to the outside host to negotiate an appropriate MTU. The log
message includes the sequence number of the ICMP message.
Recommended Action None required.

199005
Error Message %ASA-6-199005: Startup begin

Explanation The ASA started.

Recommended Action None required.

199010
Error Message %ASA-1-199010: Signal 11 caught in process/fiber(rtcli async executor
process)/(rtcli async executor) at address 0xf132e03b, corrective action at 0xca1961a0

Explanation The system has recovered from a serious error.

Recommended Action Contact the Cisco TAC.

Cisco ASA Series Syslog Messages

80
 Syslog Messages 101001 to 199021
199011

199011
Error Message %ASA-2-199011: Close on bad channel in process/fiber process/fiber , channel
ID p , channel state s process/fiber name of the process/fiber that caused the bad channel
close operation.

Explanation An unexpected channel close condition has been detected.

• p—The channel ID
• process/fiber —The name of the process/fiber that caused the bad channel close operation
• s—The channel state

Recommended Action Contact the Cisco TAC and attach a log file.

199012
Error Message %ASA-1-1199012: Stack smash during new_stack_call in process/fiber
process/fiber , call target f , stack size s , process/fiber name of the process/fiber
that caused the stack smash

Explanation A stack smash condition has been detected.

• f—The target of the new_stack_call
• process/fiber —The name of the process/fiber that caused the stack smash
• s—The new stack size specified in new_stack_call

Recommended Action Contact the Cisco TAC and attach a log file.

199013
Error Message %ASA-1-199013: syslog

Explanation A variable syslog was generated by an assistive process.

• syslog—The alert syslog passed verbatim from an external process

Recommended Action Contact the Cisco TAC.

199014
Error Message %ASA-2-199014: syslog

Explanation A variable syslog was generated by an assistive process.

• syslog—The critical syslog passed verbatim from an external process

Recommended Action Contact the Cisco TAC.

Cisco ASA Series Syslog Messages

81
 Syslog Messages 101001 to 199021
199015

199015
Error Message %ASA-3-199015: syslog

Explanation A variable syslog was generated by an assistive process.

• syslog—The error syslog passed verbatim from an external process

Recommended Action Contact the Cisco TAC.

199016
Error Message %ASA-4-199016: syslog
Explanation A variable syslog was generated by an assistive process.
• syslog—The warning syslog passed verbatim from an external process

Recommended Action w Contact the Cisco TAC.

199017
Error Message %ASA-5-199017: syslog

Explanation A variable syslog was generated by an assistive process.

• syslog—The notification syslog passed verbatim from an external process

Recommended Action None required.

199018
Error Message %ASA-6-199018: syslog

Explanation A variable syslog was generated by an assistive process.

• syslog—The informational syslog passed verbatim from an external process

Recommended Action None required.

199019
Error Message %ASA-7-199019: syslog

Explanation A variable syslog was generated by an assistive process.

• syslog—The debugging syslog passed verbatim from an external process

Recommended Action None required.

Cisco ASA Series Syslog Messages

82
 Syslog Messages 101001 to 199021
199020

199020
Error Message %ASA-2-199020: System memory utilization has reached X %. System will reload
if memory usage reaches the configured trigger level of Y %.

Explanation The system memory utilization has reached 80% of the system memory watchdog facility's
configured value.
Recommended Action Reduce system memory utilization by reducing traffic load, removing traffic inspections,
reducing the number of ACL entries, and so on. If a memory leak is suspected, contact Cisco TAC.

199021
Error Message %ASA-1-199021: System memory utilization has reached the configured watchdog
trigger level of Y %. System will now reload

Explanation The system memory utilization has reached 100% of the system memory watchdog facility's
configured value. The system will automatically reload.
Recommended Action Reduce system memory utilization by reducing traffic load, removing traffic inspections,
reducing the number of ACL entries, and so on. If a memory leak is suspected, contact Cisco TAC.

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 Syslog Messages 101001 to 199021
199021

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 CHAPTER 2
Syslog Messages 201002 to 219002
This chapter contains the following sections:

• Messages 201002 to 210022, page 85

• Messages 211001 to 219002, page 93

Messages 201002 to 210022

This chapter includes messages from 201002 to 210022.

201002
Error Message %ASA-3-201002: Too many TCP connections on {static|xlate} global_address !
econns nconns

Explanation The maximum number of TCP connections to the specified global address was exceeded.
• econns—The maximum number of embryonic connections
• nconns—The maximum number of connections permitted for the static or xlate global address

Recommended Action Use the show static or show nat command to check the limit imposed on connections
to a static address. The limit is configurable.

201003
Error Message %ASA-2-201003: Embryonic limit exceeded nconns/elimit for
outside_address/outside_port (global_address ) inside_address /inside_port on interface
interface_name

Explanation The number of embryonic connections from the specified foreign address with the specified
static global address to the specified local address exceeds the embryonic limit. When the limit on embryonic
connections to the ASA is reached, the ASA attempts to accept them anyway, but puts a time limit on the
connections. This situation allows some connections to succeed even if the ASA is very busy. This message

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 Syslog Messages 201002 to 219002
201004

indicates a more serious overload than message 201002, which can be caused by a SYN attack, or by a very
heavy load of legitimate traffic.
• nconns—The maximum number of embryonic connections received
• elimit —The maximum number of embryonic connections specified in the static or nat command

Recommended Action Use the show static command to check the limit imposed on embryonic connections
to a static address.

201004
Error Message %ASA-3-201004: Too many UDP connections on {static|xlate} global_address!udp
connections limit

Explanation The maximum number of UDP connections to the specified global address was exceeded.
• udp conn limit—The maximum number of UDP connections permitted for the static address or translation

Recommended Action Use the show static or show nat command to check the limit imposed on connections
to a static address. You can configure the limit.

201005
Error Message %ASA-3-201005: FTP data connection failed for IP_address IP_address

Explanation The ASA cannot allocate a structure to track the data connection for FTP because of insufficient
memory.
Recommended Action Reduce the amount of memory usage or purchase additional memory.

201006
Error Message %ASA-3-201006: RCMD backconnection failed for IP_address/port.

Explanation The ASA cannot preallocate connections for inbound standard output for rsh commands because
of insufficient memory.
Recommended Action Check the rsh client version; the ASA only supports the Berkeley rsh client version.
You can also reduce the amount of memory usage, or purchase additional memory.

201008
Error Message %ASA-3-201008: Disallowing new connections.

Explanation You have enabled TCP system log messaging and the syslog server cannot be reached, or when
using the ASA syslog server (PFSS) and the disk on the Windows NT system is full, or when the auto-update
timeout is configured and the auto-update server is not reachable.
Recommended Action Disable TCP syslog messaging. If using PFSS, free up space on the Windows NT
system where PFSS resides. Also, make sure that the syslog server is up and you can ping the host from the
ASA console. Then restart TCP system message logging to allow traffic. If the Auto Update Server has not

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 Syslog Messages 201002 to 219002
201009

been contacted for a certain period of time, enter the [no] auto-update timeout period command to have it
stop sending packets.

201009
Error Message %ASA-3-201009: TCP connection limit of number for host IP_address on
interface_name exceeded

Explanation The maximum number of connections to the specified static address was exceeded.
• number—The maximum of connections permitted for the host
• IP_address—The host IP address
• interface_name— The name of the interface to which the host is connected

Recommended Action Use the show static and show nat commands to check the limit imposed on connections
to an address. The limit is configurable.

201010
Error Message %ASA-6-201010: Embryonic connection limit exceeded econns/limit for dir packet
from source_address/source_port to dest_address/dest_port on interface interface_name

Explanation An attempt to establish a TCP connection failed because of an exceeded embryonic connection
limit, which was configured with the set connection embryonic-conn-max MPC command for a traffic class.
• econns—The current count of embryonic connections associated to the configured traffic class
• limit—The configured embryonic connection limit for the traffic class
• dir—input: The first packet that initiates the connection is an input packet on the interface interface_name
output: The first packet that initiates the connection is an output packet on the interface interface_name
• source_address/source_port —The source real IP address and the source port of the packet initiating
the connection
• dest_address/dest_port —The destination real IP address and the destination port of the packet initiating
the connection
• interface_name—The name of the interface on which the policy limit is enforced

Recommended Action None required.

201011
Error Message %ASA-3-201011: Connection limit exceeded cnt /limit for dir packet from sip
/sport to dip /dport on interface if_name .

Explanation A new connection through the ASA resulted in exceeding at least one of the configured maximum
connection limits. This message applies both to connection limits configured using a static command, or to
those configured using Cisco Modular Policy Framework. The new connection will not be allowed through

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201012

the ASA until one of the existing connections is torn down, which brings the current connection count below
the configured maximum.
• cnt —Current connection count
• limit —Configured connection limit
• dir —Direction of traffic, inbound or outbound
• sip —Source real IP address
• sport —Source port
• dip —Destination real IP address
• dpor t—Destination port
• if_name —Name of the interface on which the traffic was received

Recommended Action None required.

201012
Error Message %ASA-6-201012: Per-client embryonic connection limit exceeded curr num /limit
for [input|output] packet from IP_address / port to ip /port on interface interface_name

Explanation An attempt to establish a TCP connection failed because the per-client embryonic connection
limit was exceeded. By default, this message is rate limited to 1 message every 10 seconds.
• curr num—The current number
• limit—The configured limit
• [input|output]—Input or output packet on interface interface_name
• IP_address—Real IP address
• port—TCP or UDP port
• interface_name—The name of the interface on which the policy is applied

Recommended Action When the limit is reached, any new connection request will be proxied by the ASA
to prevent a SYN flood attack. The ASA will only connect to the server if the client is able to finish the
three-way handshake. This usually does not affect the end user or the application. However, if this creates a
problem for any application that has a legitimate need for a higher number of embryonic connections, you
can adjust the setting by entering the set connection per-client-embryonic-max command.

201013
Error Message %ASA-3-201013: Per-client connection limit exceeded curr num /limit for
[input|output] packet from ip /port to ip /port on interface interface_name

Explanation A connection was rejected because the per-client connection limit was exceeded.
• curr num—The current number
• limit—The configured limit

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202001

• [input|output]—The input or output packet on interface interface_name

• ip—The real IP address
• port—The TCP or UDP port
• interface_name—The name of the interface on which the policy is applied

Recommended Action When the limit is reached, any new connection request will be silently dropped.
Normally an application will retry the connection, which will cause a delay or even a timeout if all retries also
fail. If an application has a legitimate need for a higher number of concurrent connections, you can adjust the
setting by entering the set connection per-client-max command.

202001
Error Message %ASA-3-202001: Out of address translation slots!

Explanation The ASA has no more address translation slots available.

Recommended Action Check the size of the global pool compared to the number of inside network clients.
A PAT address may be necessary. Alternatively, shorten the timeout interval of translates and connections.
This error message can also be caused by insufficient memory; reduce the amount of memory usage, or
purchase additional memory, if possible.

202005
Error Message %ASA-3-202005: Non-embryonic in embryonic list outside_address/outside_port
inside_address/inside_port

Explanation A connection object (xlate) is in the wrong list.

Recommended Action Contact the Cisco TAC.

202010
Error Message %ASA-3-202010: [NAT | PAT] pool exhausted for pool-name , port range [1-511
| 512-1023 | 1024-65535]. Unable to create protocol connection from in-interface :src-ip
/src-port to out-interface :dst-ip /dst-port

Explanation
• pool-name —The name of the NAT or PAT pool
• protocol —The protocol used to create the connection
• in-interface —The ingress interface
• src-ip —The source IP address
• src-port —The source port
• out-interface —The egress interface
• dest-ip —The destination IP address

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 Syslog Messages 201002 to 219002
202016

• dst-port —The destination port

The ASA has no more address translation pools available.

Recommended Action Use the show nat pool and show nat detail commands to determine why all addresses
and ports in the pool are used up. If this occurs under normal conditions, then add additional IP addresses to
the NAT/PAT pool.

202016
Error Message %ASA-3-202016: "%d: Unable to pre-allocate SIP %s secondary channel for
message" \ "from %s:%A/%d to %s:%A/%d with PAT and missing port information.\n"

Explanation
When SIP application generates an SDP payload with Media port set to 0, you cannot allocate a PAT xlate
for such invalid port request and drop the packet with this syslog.
Recommended Action None. This is an application specific issue.

208005
Error Message %ASA-3-208005: (function:line_num) clear command return code

Explanation The ASA received a nonzero value (an internal error) when attempting to clear the configuration
in flash memory. The message includes the reporting subroutine filename and line number.
Recommended Action For performance reasons, the end host should be configured not to inject IP fragments.
This configuration change is probably because of NFS. Set the read and write size equal to the interface MTU
for NFS.

209003
Error Message %ASA-4-209003: Fragment database limit of number exceeded: src = source_address
, dest = dest_address , proto = protocol , id = number

Explanation Too many IP fragments are currently awaiting reassembly. By default, the maximum number
of fragments is 200 (to raise the maximum, see the fragment size command in the command reference guide).
The ASA limits the number of IP fragments that can be concurrently reassembled. This restriction prevents
memory depletion at the ASA under abnormal network conditions. In general, fragmented traffic should be
a small percentage of the total traffic mix. An exception is in a network environment with NFS over UDP
where a large percentage is fragmented traffic; if this type of traffic is relayed through the ASA, consider
using NFS over TCP instead. To prevent fragmentation, see the sysopt connection tcpmss bytes command in
the command reference guide.
Recommended Action If this message persists, a denial of service (DoS) attack might be in progress. Contact
the remote peer administrator or upstream provider.

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209004

209004
Error Message %ASA-4-209004: Invalid IP fragment, size = bytes exceeds maximum size = bytes
: src = source_address , dest = dest_address , proto = protocol , id = number

Explanation An IP fragment is malformed. The total size of the reassembled IP packet exceeds the maximum
possible size of 65,535 bytes.
Recommended Action A possible intrusion event may be in progress. If this message persists, contact the
remote peer administrator or upstream provider.

209005
Error Message %ASA-4-209005: Discard IP fragment set with more than number elements: src =
Too many elements are in a fragment set.

Explanation The ASA disallows any IP packet that is fragmented into more than 24 fragments. For more
information, see the fragment command in the command reference guide.
Recommended Action A possible intrusion event may be in progress. If the message persists, contact the
remote peer administrator or upstream provider. You can change the number of fragments per packet by using
the fragment chain xxx interface_name command.

210001
Error Message %ASA-3-210001: LU sw_module_name error = number

Explanation A Stateful Failover error occurred.

Recommended Action If this error persists after traffic lessens through the ASA, report this error to the Cisco
TAC.

210002
Error Message %ASA-3-210002: LU allocate block (bytes ) failed.

Explanation Stateful Failover cannot allocate a block of memory to transmit stateful information to the
standby ASA.
Recommended Action Check the failover interface using the show interface command to make sure its
transmit is normal. Also check the current block memory using the show block command. If current available
count is 0 within any of the blocks of memory, then reload the ASA software to recover the lost blocks of
memory.

210003
Error Message %ASA-3-210003: Unknown LU Object number

Explanation Stateful Failover received an unsupported Logical Update object and was unable to process it.
This can be caused by corrupted memory, LAN transmissions, and other events.

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 Syslog Messages 201002 to 219002
210005

Recommended Action If you see this error infrequently, then no action is required. If this error occurs
frequently, check the Stateful Failover link LAN connection. If the error was not caused by a faulty failover
link LAN connection, determine if an external user is trying to compromise the protected network. Also check
for misconfigured clients.

210005
Error Message %ASA-3-210005: LU allocate secondary (optional ) connection failed for protocol
[TCP |UDP ] connection from ingress interface name :Real IP Address /Real Port to egress
interface name :Real IP Address /Real Port

Explanation Stateful Failover cannot allocate a new connection on the standby unit. This may be caused by
little or no RAM memory available within the ASA.

Note The secondary field in the syslog message is optional and appears only if the connection is a secondary
connection.
Recommended Action Check the available memory using the show memory command to make sure that
the ASA has free memory. If there is no available memory, add more physical memory to the ASA.

210006
Error Message %ASA-3-210006: LU look NAT for IP_address failed

Explanation Stateful Failover was unable to locate a NAT group for the IP address on the standby unit. The
active and standby ASAs may be out-of-sync with each other.
Recommended Action Use the write standby command on the active unit to synchronize system memory
with the standby unit.

210007
Error Message %ASA-3-210007: LU allocate xlate failed for type [static | dynamic ]-[NAT |
PAT ] secondary(optional) protocol translation from ingress interface name :Real IP Address
/real port (Mapped IP Address /Mapped Port ) to egress interface name :Real IP Address /Real
Port (Mapped IP Address /Mapped Port )

Explanation Stateful Failover failed to allocate a translation slot record.

Recommended Action Check the available memory by using the show memory command to make sure that
the ASA has free memory available. If no memory is available, add more memory.

210008
Error Message %ASA-3-210008: LU no xlate for inside_address /inside_port outside_address
/outside_port

Explanation The ASA cannot find a translation slot record for a Stateful Failover connection; as a result, the
ASA cannot process the connection information.

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210010

Recommended Action Use the write standby command on the active unit to synchronize system memory
between the active and standby units.

210010
Error Message %ASA-3-210010: LU make UDP connection for outside_address :outside_port
inside_address :inside_port failed

Explanation Stateful Failover was unable to allocate a new record for a UDP connection.
Recommended Action Check the available memory by using the show memory command to make sure that
the ASA has free memory available. If no memory is available, add more memory.

210020
Error Message %ASA-3-210020: LU PAT port port reserve failed

Explanation Stateful Failover is unable to allocate a specific PAT address that is in use.
Recommended Action Use the write standby command on the active unit to synchronize system memory
between the active and standby units.

210021
Error Message %ASA-3-210021: LU create static xlate global_address ifc interface_name failed

Explanation Stateful Failover is unable to create a translation slot.

Recommended Action Enter the write standby command on the active unit to synchronize system memory
between the active and standby units.

210022
Error Message %ASA-6-210022: LU missed number updates

Explanation Stateful Failover assigns a sequence number for each record sent to the standby unit. When a
received record sequence number is out of sequence with the last updated record, the information in between
is assumed to be lost, and this error message is sent as a result.
Recommended Action Unless LAN interruptions occur, check the available memory on both ASA units to
ensure that enough memory is available to process the stateful information. Use the show failover command
to monitor the quality of stateful information updates.

Messages 211001 to 219002

This chapter includes messages from 211001 to 219002.

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 Syslog Messages 201002 to 219002
211001

211001
Error Message %ASA-3-211001: Memory allocation Error

Explanation The ASA failed to allocate RAM system memory.

Recommended Action If this message occurs periodically, it can be ignored. If it repeats frequently, contact
the Cisco TAC.

211003
Error Message %ASA-3-211003: Error in computed percentage CPU usage value

Explanation The percentage of CPU usage is greater than 100 percent.

Recommended Action If this message occurs periodically, it can be ignored. If it repeats frequently, contact
the Cisco TAC.

211004
Error Message %ASA-1-211004: WARNING: Minimum Memory Requirement for ASA version ver not
met for ASA image. min MB required, actual MB found.

Explanation The ASA does not meet the minimum memory requirements for this version. A memory upgrade
is required. If a memory upgrade is not immediately available, then downgrade the ASA to Version 8.2(1) or
lower. Continuing to run an 8.3 image without meeting the minimum memory requirements is not supported
and may result in critical system failures.
• ver—Running image version number
• min—Minimum required amount of RAM to run the installed image. The available memory upgrade
PID numbers are as follows:

ASA5505-MEM-512=
ASA5510-MEM-1GB=
ASA5520-MEM-2GB=
ASA5540-MEM-2GB=
• actual—Amount of RAM currently installed in the system

Recommended Action Install the required amount of RAM. Use the memory upgrade PID numbers to order
the required amount of RAM.

212001
Error Message %ASA-3-212001: Unable to open SNMP channel (UDP port port ) on interface
interface_number , error code = code

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212002

Explanation The ASA is unable to receive SNMP requests destined for the ASA from SNMP management
stations located on this interface. The SNMP traffic passing through the ASA on any interface is not affected.
The error codes are as follows:
• An error code of -1 indicates that the ASA cannot open the SNMP transport for the interface. This can
occur when the user attempts to change the port on which SNMP accepts queries to one that is already
in use by another feature. In this case, the port used by SNMP will be reset to the default port for incoming
SNMP queries (UDP 161).
• An error code of -2 indicates that the ASA cannot bind the SNMP transport for the interface.

Recommended Action After the ASA reclaims some of its resources when traffic is lighter, reenter the
snmp-server host command for that interface.

212002
Error Message %ASA-3-212002: Unable to open SNMP trap channel (UDP port port ) on interface
interface_number , error code = code

Explanation The ASA is unable to send its SNMP traps from the ASA to SNMP management stations located
on this interface. The SNMP traffic passing through the ASA on any interface is not affected. The error codes
are as follows:
• An error code of -1 indicates that the ASA cannot open the SNMP trap transport for the interface.
• An error code of -2 indicates that the ASA cannot bind the SNMP trap transport for the interface.
• An error code of -3 indicates that the ASA cannot set the trap channel as write-only.

Recommended Action After the ASA reclaims some of its resources when traffic is lighter, reenter the
snmp-server host command for that interface.

212003
Error Message %ASA-3-212003: Unable to receive an SNMP request on interface interface_number
, error code = code , will try again.

Explanation An internal error occurred in receiving an SNMP request destined for the ASA on the specified
interface. The error codes are as follows:
• An error code of -1 indicates that the ASA cannot find a supported transport type for the interface.
• An error code of -5 indicates that the ASA received no data from the UDP channel for the interface.
• An error code of -7 indicates that the ASA received an incoming request that exceeded the supported
buffer size.
• An error code of -14 indicates that the ASA cannot determine the source IP address from the UDP
channel.
• An error code of -22 indicates that the ASA received an invalid parameter.

Recommended Action None required. The ASA SNMP agent goes back to wait for the next SNMP request.

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212004

212004
Error Message %ASA-3-212004: Unable to send an SNMP response to IP Address IP_address Port
port interface interface_number , error code = code

Explanation An internal error occurred in sending an SNMP response from the ASA to the specified host on
the specified interface. The error codes are as follows:
• An error code of -1 indicates that the ASA cannot find a supported transport type for the interface.
• An error code of -2 indicates that the ASA sent an invalid parameter.
• An error code of -3 indicates that the ASA was unable to set the destination IP address in the UDP
channel.
• An error code of -4 indicates that the ASA sent a PDU length that exceeded the supported UDP segment
size.
• An error code of -5 indicates that the ASA was unable to allocate a system block to construct the PDU.

Recommended Action None required.

212005
Error Message %ASA-3-212005: incoming SNMP request (number bytes) on interface interface_name
exceeds data buffer size, discarding this SNMP request.

Explanation The length of the incoming SNMP request that is destined for the ASA exceeds the size of the
internal data buffer (512 bytes) used for storing the request during internal processing. The ASA is unable to
process this request. The SNMP traffic passing through the ASA on any interface is not affected.
Recommended Action Have the SNMP management station resend the request with a shorter length. For
example, instead of querying multiple MIB variables in one request, try querying only one MIB variable in
a request. You may need to modify the configuration of the SNMP manager software.

212006
Error Message %ASA-3-212006: Dropping SNMP request from src_addr /src_port to ifc :dst_addr
/dst_port because: reason username

Explanation The ASA cannot process the SNMP request being sent to it for the following reasons:
• user not found—The username cannot be located in the local SNMP user database.
• username exceeds maximum length—The username embedded in the PDU exceeds the maximum length
allowed by the SNMP RFCs.
• authentication algorithm failure—An authentication failure caused by an invalid password or a packet
authenticated using the incorrect algorithm.
• privacy algorithm failure—A privacy failure caused by an invalid password or a packet encrypted using
the incorrect algorithm.
• error decrypting request—An error occurred in the platform crypto module decrypting the user request.

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212009

• error encrypting response—An error occurred in the platform crypto module encrypting the user response
or trap notification.
• engineBoots has reached maximum value—The engineBoots variable has reached the maximum allowed
value. For more information, see message 212011.

Note The username appears after each reason listed.

Recommended Action Check the ASA SNMP server settings and confirm that the NMS configuration is
using the expected user, authentication, and encryption settings. Enter the show crypto accelerator statistics
command to isolate errors in the platform crypto module.

212009
Error Message %ASA-5-212009: Configuration request for SNMP group groupname failed. User
username , reason .

Explanation A user has tried to change the SNMP server group configuration. One or more users that refer
to the group have insufficient settings to comply with the requested group changes.
• groupname—A string that represents the group name
• username —A string that represents the username
• reason—A string that represents one of the following reasons:

- missing auth-password —A user has tried to add authentication to the group, and the user has not specified
an authentication password
- missing priv-password —A user has tried to add privacy to the group, and the user has not specified an
encryption password
- reference group intended for removal —A user has tried to remove a group that has users belonging to it
Recommended Action The user must update the indicated user configurations before changing the group or
removing indicated users, and then add them again after making changes to the group.

212010
Error Message %ASA-3-212010: Configuration request for SNMP user %s failed. Host %s reason
.

Explanation A user has tried to change the SNMP server user configuration by removing one or more hosts
that reference the user. One message is generated per host.
• %s—A string that represents the username or hostname
• reason —A string the represents the following reason:

- references user intended for removal— The name of the user to be removed from the host.
Recommended Action The user must either update the indicated host configuration before changing a user
or remove the indicated hosts, then add them again after making changes to the user.

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212011

212011
Error Message %ASA-3-212011: SNMP engineBoots is set to maximum value. Reason : %s User
intervention necessary.

For example:

%ASA-3-212011: SNMP engineBoots is set to maximum value. Reason: error accessing persistent
data. User intervention necessary.
Explanation The device has rebooted 214783647 times, which is the maximum allowed value of the
engineBoots variable, or an error reading the persistent value from flash memory has occurred. The engineBoots
value is stored in flash memory in the flash:/snmp/ctx-name file, where ctx-name is the name of the context.
In single mode, the name of this file is flash:/snmp/single_vf. In multi-mode, the name of the file for the admin
context is flash:/snmp/admin. During a reboot, if the device is unable to read from the file or write to the file,
the engineBoots value is set to the maximum.
• %s—A string that represents the reason that the engineBoots value is set to the maximum allowed value.
The two valid strings are “device reboots” and “error accessing persistent data.”

Recommended Action For the first string, the administrator must delete all SNMP Version 3 users and add
them again to reset the engineBoots variable to 1. All subsequent Version 3 queries will fail until all users
have been removed. For the second string, the administrator must delete the context-specific file, then delete
all SNMP Version users, and add them again to reset the engineBoots variable to 1. All subsequent Version
3 queries will fail until all users have been removed.

212012
Error Message %ASA-3-212012: Unable to write SNMP engine data to persistent storage.

Explanation The SNMP engine data is written to the file, flash:/snmp/context-name . For example: in single
mode, the data is written to the file, flash:/snmp/single_vf. In the admin context in multi-mode, the file is
written to the directory, flash:/snmp/admin. The error may be caused by a failure to create the flash:/snmp
directory or the flash:/snmp/context-name file. The error may also be caused by a failure to write to the file.
Recommended Action The system administrator should remove the flash:/snmp/context-name file, then
remove all SNMP Version 3 users, and add them again. This procedure should recreate the
flash:/snmp/context-name file. If the problem persists, the system administrator should try reformatting the
flash.

213001
Error Message %ASA-3-213001: PPTP control daemon socket io string , errno = number .

Explanation An internal TCP socket I/O error occurred.

Recommended Action Contact the Cisco TAC.

213002
Error Message %ASA-3-213002: PPTP tunnel hashtable insert failed, peer = IP_address .

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213003

Explanation An internal software error occurred while creating a new PPTP tunnel.
Recommended Action Contact the Cisco TAC.

213003
Error Message %ASA-3-213003: PPP virtual interface interface_number isn't opened.

Explanation An internal software error occurred while closing a PPP virtual interface.
Recommended Action Contact the Cisco TAC.

213004
Error Message %ASA-3-213004: PPP virtual interface interface_number client ip allocation
failed.

Explanation An internal software error occurred while allocating an IP address to the PPTP client when the
IP local address pool was depleted.
Recommended Action Consider allocating a larger pool with the ip local pool command.

213005
Error Message %ASA-3-213005%: Dynamic-Access-Policy action (DAP) action aborted

Explanation The DAP is dynamically created by selecting configured access policies based on the authorization
rights of the user and the posture assessment results of the remote endpoint device. The resulting dynamic
policy indicates that the session should be terminated.
Recommended Action None required.

213006
Error Message %ASA-3-213006%: Unable to read dynamic access policy record.

Explanation There was either an error in retrieving the DAP policy record data, or the action configuration
was missing.
Recommended Action A configuration change might have resulted in deleting a DAP record. Use ASDM
to recreate the DAP record.

213007
Error Message %ASA-4-213007: L2TP: Failed to install Redirect URL: redirect URL Redirect
ACL: non_exist for assigned IP .

Explanation An error occurred for an L2TP connection when the redirect URL was installed and the ACL
was received from the ISE, but the redirect ACL does not exist on the ASA.
• redirect URL —The URL for the HTTP traffic redirection

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214001

• assigned IP —The IP address that is assigned to the user

Recommended Action Configure the redirect ACL on the ASA.

214001
Error Message %ASA-2-214001: Terminating manager session from IP_address on interface
interface_name . Reason: incoming encrypted data (number bytes) longer than number bytes

Explanation An incoming encrypted data packet destined for the ASA management port indicates a packet
length exceeding the specified upper limit. This may be a hostile event. The ASA immediately terminates this
management connection.
Recommended Action Ensure that the management connection was initiated by Cisco Secure Policy Manager.

215001
Error Message %ASA-2-215001:Bad route_compress() call, sdb = number

Explanation An internal software error occurred.

Recommended Action Contact the Cisco TAC.

217001
Error Message %ASA-2-217001: No memory for string in string

Explanation An operation failed because of low memory.

Recommended Action If sufficient memory exists, then send the error message, the configuration, and any
details about the events leading up to the error to the Cisco TAC.

216001
Error Message %ASA-n-216001: internal error in: function : message

Explanation Various internal errors have occurred that should not appear during normal operation. The
severity level varies depending on the cause of the message.
• n—The message severity
• function—The affected component
• message—A message describing the cause of the problem

Recommended Action Search the Bug Toolkit for the specific text message and try to use the Output Interpreter
to resolve the problem. If the problem persists, contact the Cisco TAC.

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216002

216002
Error Message ASA-3-216002: Unexpected event (major: major_id , minor: minor_id ) received
by task_string in function at line: line_num

Explanation A task registers for event notification, but the task cannot handle the specific event. Events that
can be watched include those associated with queues, booleans, and timer services. If any of the registered
events occur, the scheduler wakes up the task to process the event. This message is generated if an unexpected
event woke up the task, but it does not know how to handle the event.
If an event is left unprocessed, it can wake up the task very often to make sure that it is processed, but this
should not occur under normal conditions. If this message appears, it does not necessarily mean the device is
unusable, but something unusual has occurred and needs to be investigated.
• major_id —Event identifier
• minor_id — Event identifier
• task_string —Custom string passed by the task to identify itself
• function —The function that received the unexpected event
• line_num —Line number in the code

Recommended Action If the problem persists, contact the Cisco TAC.

216003
Error Message %ASA-3-216003: Unrecognized timer timer_ptr , timer_id received by task_string
in function at line: line_num

Explanation An unexpected timer event woke up the task, but the task does not know how to handle the
event. A task can register a set of timer services with the scheduler. If any of the timers expire, the scheduler
wakes up the task to take action. This message is generated if the task is awakened by an unrecognized timer
event.
An expired timer, if left unprocessed, wakes up the task continuously to make sure that it is processed, and
this is undesirable. This should not occur under normal conditions. If this message appears, it does not
necessarily mean the device is unusable, but something unusual has occurred and needs to be investigated.
• timer_ptr —Pointer to the timer
• timer_id —Timer identifier
• task_string —Custom string passed by the task to identify itself
• function —The function that received the unexpected event
• line_num —Line number in the code

Recommended Action If the problem persists, contact the Cisco TAC.

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216004

216004
Error Message %ASA-4-216004:prevented: error in function at file (line ) - stack trace

Explanation An internal logic error has occurred, which should not occur during normal operation.
• error —Internal logic error. Possible errors include the following:

- Exception
- Dereferencing null pointer
- Array index out of bounds
- Invalid buffer size
- Writing from input
- Source and destination overlap
- Invalid date
- Access offset from array indices
• function —The calling function that generated the error
• file(line) —The file and line number that generated the error
• stack trace —Full call stack traceback, starting with the calling function. For example: (“0x001010a4
0x00304e58 0x00670060 0x00130b04”)

Recommended Action If the problem persists, contact the Cisco TAC.

216005
Error Message %ASA-1-216005: ERROR: Duplex-mismatch on interface_name resulted in transmitter
lockup. A soft reset of the switch was performed.

Explanation A duplex mismatch on the port caused a problem in which the port can no longer transmit
packets. This condition was detected, and the switch was reset to autorecover. This message applies only to
the ASA 5505.
• interface_name —The interface name that was locked up

Recommended Action A duplex mismatch exists between the specified port and the ASA 5505 that is
connected to it. Correct the duplex mismatch by either setting both devices to autorecover, or hard coding the
duplex mismatch for both devices to be the same.

218001
Error Message %ASA-2-218001: Failed Identification Test in slot# [fail #/res ].

Explanation The module in slot# of the ASA cannot be identified as a genuine Cisco product. Cisco warranties
and support programs apply only to genuine Cisco products. If Cisco determines that the cause of a support

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218002

issue is related to non-Cisco memory, SSM modules, SSC modules, or other modules, Cisco may deny support
under your warranty or under a Cisco support program such as SmartNet.
Recommended Action If this message recurs, copy it exactly as it appears on the console or in the system
log. Research and try to resolve the error using the Output Interpreter. Also perform a search with the Bug
Toolkit. If the problem persists, contact the Cisco TAC.

218002
Error Message %ASA-2-218002: Module (slot# ) is a registered proto-type for Cisco Lab use
only, and not certified for live network operation.

Explanation The hardware in the specified location is a prototype module that came from a Cisco lab.
Recommended Action If this message reoccurs, copy it exactly as it appears on the console or in the system
log. Research and try to resolve the error using the Output Interpreter. Also perform a search with the Bug
Toolkit. If the problem persists, contact the Cisco TAC.

218003
Error Message %ASA-2-218003: Module Version in slot# is obsolete. The module in slot = slot#
is obsolete and must be returned via RMA to Cisco Manufacturing. If it is a lab unit, it
must be returned to Proto Services for upgrade.

Explanation Obsolete hardware has been detected or the show module command has been run for the module.
This message is generated once per minute after it first appears.
Recommended Action If this message recurs, copy it exactly as it appears on the console or in the system
log. Research and try to resolve the error using the Output Interpreter. Also perform a search with the Bug
Toolkit. If the problem persists, contact the Cisco TAC.

218004
Error Message %ASA-2-218004: Failed Identification Test in slot# [fail# /res ]

Explanation A problem occurred while identifying hardware in the specified location.

Recommended Action If this message recurs, copy it exactly as it appears on the console or in the system
log. Research and try to resolve the error using the Output Interpreter. Also perform a search with the Bug
Toolkit. If the problem persists, contact the Cisco TAC.

218005
Error Message %ASA-2-218005: Inconsistency detected in the system information programmed
in non-volatile memory

Explanation System information programmed in non-volatile memory is not consistent. This syslog will be
generated during bootup if ASA detects that the contents of the IDPROM are not identical to the contents of
ACT2 EEPROM. Since the IDPROM and ACT2 EEPROM are programmed with exactly the same contents
in manufacturing, this would happen either due to an error in manufacturing or if the IDPROM contents are
tampered with.

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219002

Recommended Action If the message recurs, collect the output of the show tech-support command and
contact Cisco TAC.

219002
Error Message %ASA-3-219002: I2C_API_name error, slot = slot_number , device = device_number
, address = address , byte count = count . Reason: reason_string

Explanation The I2C serial bus API has failed because of a hardware or software problem.
• I2C_API_name —The I2C API that failed, which can be one of the following:
◦I2C_read_byte_w_wait()
◦I2C_read_word_w_wait()
◦I2C_read_block_w_wait()
◦I2C_write_byte_w_wait()
◦I2C_write_word_w_wait()
◦I2C_write_block_w_wait()
◦I2C_read_byte_w_suspend()
◦I2C_read_word_w_suspend()
◦I2C_read_block_w_suspend()
◦I2C_write_byte_w_suspend()
◦I2C_write_word_w_suspend()
◦I2C_write_block_w_suspend()

• slot_number —The hexadecimal number of the slot where the I/O operation that generated the message
occurred. The slot number cannot be unique to a slot in the chassis. Depending on the chassis, two
different slots might have the same I2C slot number. Also, the value is not necessarily less than or equal
to the number of slots. The value depends on the way the I2C hardware is wired.
• device_number —The hexadecimal number of the device on the slot for which the I/O operation was
performed
• address —The hexadecimal address of the device on which the I/O operation occurred
• byte_count —The byte count in decimal format of the I/O operation
• error_string —The reason for the error, which can be one of the following:
◦I2C_BUS_TRANSACTION_ERROR
◦I2C_CHKSUM_ERROR
◦I2C_TIMEOUT_ERROR
◦I2C_BUS_COLLISION_ERROR
◦I2C_HOST_BUSY_ERROR
◦I2C_UNPOPULATED_ERROR

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◦I2C_SMBUS_UNSUPPORT
◦I2C_BYTE_COUNT_ERROR
◦I2C_DATA_PTR_ERROR

Recommended Action Perform the following steps:

1 Log and review the messages and the errors associated with the event. If the message does not occur
continuously and disappears after a few minutes, it might be because the I2C serial bus is busy.
2 Reboot the software running on the ASA.
3 Power cycle the device. When you turn off the power, make sure that you wait several seconds before
turning the power on.
4 If the problem persists, contact the Cisco TAC.

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 CHAPTER 3
Syslog Messages 302003 to 342008
This chapter contains the following sections:

• Messages 302003 to 319004, page 107

• Messages 320001 to 342008, page 145

Messages 302003 to 319004

This chapter includes messages from 302003 to 319004 .

302003
Error Message %ASA-6-302003: Built H245 connection for foreign_address outside_address
/outside_port local_address inside_address /inside_port

Explanation An H.245 connection has been started from the outside_address to the inside_address. The
ASA has detected the use of an Intel Internet Phone. The foreign port (outside_port ) only appears on
connections from outside the ASA. The local port value (inside_port ) only appears on connections that were
started on an internal interface.
Recommended Action None required.

302004
Error Message %ASA-6-302004: Pre-allocate H323 UDP backconnection for foreign_address
outside_address /outside_port to local_address inside_address /inside_port

Explanation An H.323 UDP back connection has been preallocated to the foreign address (outside_address)
from the local address (inside_address). The ASA has detected the use of an Intel Internet Phone. The foreign
port (outside_port) only appears on connections from outside the ASA. The local port value (inside_port)
only appears on connections that were started on an internal interface.
Recommended Action None required.

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302010

302010
Error Message %ASA-6-302010: connections in use, connections most used

Explanation Provides information on the number of connections that are in use and most used.
• connections—The number of connections

Recommended Action None required.

302012
Error Message %ASA-6-302012: Pre-allocate H225 Call Signalling Connection for faddr IP_address
/port to laddr IP_address

Explanation An H.225 secondary channel has been preallocated.

Recommended Action None required.

302013
Error Message%ASA-6-302013: Built {inbound|outbound} TCP connection_id for interface
:real-address /real-port (mapped-address/mapped-port ) [(idfw_user )] to interface
:real-address /real-port (mapped-address/mapped-port ) [(idfw_user )] [(user )]

Explanation A TCP connection slot between two hosts was created.

• connection_id —A unique identifier
• interface, real-address, real-port—The actual sockets
• mapped-address, mapped-port—The mapped sockets
• user—The AAA name of the user
• idfw_user— The name of the identity firewall user

If inbound is specified, the original control connection was initiated from the outside. For example, for FTP,
all data transfer channels are inbound if the original control channel is inbound. If outbound is specified, the
original control connection was initiated from the inside.
Recommended Action None required.

302014
Error Message %ASA-6-302014: Teardown TCP
connection id for interface :real-address /real-port [(idfw_user )]
to interface :real-address /real-port [(idfw_user )] duration hh:mm:ss bytes bytes [reason
[from teardown-initiator]] [(user )]

Explanation A TCP connection between two hosts was deleted. The following list describes the message
values:

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302014

• id —A unique identifier
• interface, real-address, real-port—The actual socket
• duration—The lifetime of the connection
• bytes— The data transfer of the connection
• User—The AAA name of the user
• idfw_user —The name of the identity firewall user
• reason—The action that causes the connection to terminate. Set the reason variable to one of the TCP
termination reasons listed in the following table.
• teardown-initiator—Interface name of the side that initiated the teardown.

Table 36: TCP Termination Reasons

Reason Description
Conn-timeout The connection ended when a flow is closed because
of the expiration of its inactivity timer.

Deny Terminate Flow was terminated by application inspection.

Failover primary closed The standby unit in a failover pair deleted a

connection because of a message received from the
active unit.

FIN Timeout Force termination after 10 minutes awaiting the last

ACK or after half-closed timeout.

Flow closed by inspection Flow was terminated by the inspection feature.

Flow terminated by IPS Flow was terminated by IPS.

Flow reset by IPS Flow was reset by IPS.

Flow terminated by TCP Intercept Flow was terminated by TCP Intercept.

Flow timed out Flow has timed out.

Flow timed out with reset Flow has timed out, but was reset.

Flow is a loopback Flow is a loopback.

Free the flow created as result of packet injection The connection was built because the packet tracer
feature sent a simulated packet through the ASA.

Invalid SYN The SYN packet was not valid.

Idle Timeout The connection timed out because it was idle longer
than the timeout value.

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302014

Reason Description
IPS fail-close Flow was terminated because the IPS card is down.

No interfaces associated with zone Flows were torn down after the “no nameif” or “no
zone-member” leaves a zone with no interface
members.

No valid adjacency This counter is incremented when the ASA tried to

obtain an adjacency and could not obtain the MAC
address for the next hop. The packet is dropped.

Pinhole Timeout The counter is incremented to report that the ASA

opened a secondary flow, but no packets passed
through this flow within the timeout interval, and so
it was removed. An example of a secondary flow is
the FTP data channel that is created after successful
negotiation on the FTP control channel.

Route change When the ASA adds a lower cost (better metric) route,
packets arriving that match the new route cause their
existing connection to be torn down after the
user-configured timeout (floating-conn) value.
Subsequent packets rebuild the connection out of the
interface with the better metric. To prevent the
addition of lower cost routes from affecting active
flows, you can set the floating-conn configuration
timeout value to 0:0:0.

SYN Control A back channel initiation occurred from the wrong

side.

SYN Timeout Force termination after 30 seconds, awaiting

three-way handshake completion.

TCP bad retransmission The connection was terminated because of a bad TCP
retransmission.

TCP FINs A normal close-down sequence occurred. The IP

address follows the reason.

TCP Invalid SYN Invalid TCP SYN packet.

TCP Reset - APPLIANCE The flow is closed when a TCP reset is generated by
the ASA.

TCP Reset - I Reset was from the inside.

TCP Reset - O Reset was from the outside.

TCP segment partial overlap A partially overlapping segment was detected.

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302015

Reason Description
TCP unexpected window size variation A connection was terminated due to variation in the
TCP window size.

Tunnel has been torn down Flow was terminated because the tunnel is down.

Unauth Deny An authorization was denied by a URL filter.

Unknown An unknown error has occurred.

Xlate Clear A command line was removed.

Recommended Action None required.

302015
Error Message %ASA-6-302015: Built {inbound|outbound} UDP connection number for interface_name
:real_address /real_port (mapped_address /mapped_port ) [(idfw_user )] to interface_name
:real_address /real_port (mapped_address /mapped_port )[(idfw_user )] [(user )]

Explanation A UDP connection slot between two hosts was created. The following list describes the message
values:
• number—A unique identifier
• interface, real_address, real_port—The actual sockets
• mapped_address and mapped_port—The mapped sockets
• user—The AAA name of the user
• idfw_user —The name of the identity firewall user

If inbound is specified, then the original control connection is initiated from the outside. For example, for
UDP, all data transfer channels are inbound if the original control channel is inbound. If outbound is specified,
then the original control connection is initiated from the inside.
Recommended Action None required.

302016
Error Message %ASA-6-302016: Teardown UDP connection number for interface :real-address
/real-port [(idfw_user )] to interface :real-address /real-port [(idfw_user )] duration
hh :mm :ss bytes bytes [(user )]

Explanation A UDP connection slot between two hosts was deleted. The following list describes the message
values:
• number—A unique identifier
• interface, real_address, real_port—The actual sockets

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302017

• time—The lifetime of the connection

• bytes—The data transfer of the connection
• id—A unique identifier
• interface, real-address, real-port—The actual sockets
• duration— The lifetime of the connection
• bytes—The data transfer of the connection
• user—The AAA name of the user
• idfw_user —The name of the identity firewall user

Recommended Action None required.

302017
Error Message %ASA-6-302017: Built {inbound|outbound} GRE connection id from interface
:real_address (translated_address ) [(idfw_user )] to interface :real_address /real_cid
(translated_address /translated_cid ) [(idfw_user )] [(user )

Explanation A GRE connection slot between two hosts was created. The id is an unique identifier. The
interface, real_address, real_cid tuple identifies the one of the two simplex PPTP GRE streams. The
parenthetical translated_address, translated_cid tuple identifies the translated value with NAT. If inbound
is indicated, then the connection can only be used inbound. If outbound is indicated, then the connection can
only be used for outbound. The following list describes the message values:
• id—Unique number identifying the connection
• inbound—Control connection is for inbound PPTP GRE flow
• outbound—Control connection is for outbound PPTP GRE flow
• interface_name—The interface name
• real_address—IP address of the actual host
• real_cid—Untranslated call ID for the connection
• translated_address—IP address after translation
• translated_cid—Translated call
• user—AAA user name
• idfw_user —The name of the identity firewall user

Recommended Action None required.

302018
Error Message %ASA-6-302018: Teardown GRE connection id from interface :real_address
(translated_address ) [(idfw_user )] to interface :real_address /real_cid (translated_address
/translated_cid ) [(idfw_user )] duration hh :mm :ss bytes bytes [(user )]

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302019

Explanation A GRE connection slot between two hosts was deleted. The interface, real_address, real_port
tuples identify the actual sockets. Duration identifies the lifetime of the connection. The following list describes
the message values:
• id—Unique number identifying the connection
• interface—The interface name
• real_address—IP address of the actual host
• real_port—Port number of the actual host.
• hh:mm:ss—Time in hour:minute:second format
• bytes—Number of PPP bytes transferred in the GRE session
• reason—Reason why the connection was terminated
• user—AAA user name
• idfw_user —The name of the identity firewall user

Recommended Action None required.

302019
Error Message %ASA-3-302019: H.323 library_name ASN Library failed to initialize, error
code number

Explanation The specified ASN librar y that the ASA uses for decoding the H.323 messages failed to initialize;
the ASA cannot decode or inspect the arriving H.323 packet. The ASA allows the H.323 packet to pass through
without any modification. When the next H.323 message arrives, the ASA tries to initialize the library again.
Recommended Action If this message is generated consistently for a particular library, contact the Cisco
TAC and provide them with all log messages (preferably with timestamps).

302020
Error Message %ASA-6-302020: Built {in | out} bound ICMP connection for faddr {faddr |
icmp_seq_num } [(idfw_user )] gaddr {gaddr | cmp_type } laddr laddr [(idfw_user )] type
{type } code {code }

Explanation An ICMP session was established in the fast-path when stateful ICMP was enabled using the
inspect icmp command. The following list describes the message values:
• faddr —Specifies the IP address of the foreign host
• gaddr —Specifies the IP address of the global host
• laddr —Specifies the IP address of the local host
• idfw_user —The name of the identity firewall user
• user —The username associated with the host from where the connection was initiated
• type —Specifies the ICMP type

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302021

• code —Specifies the ICMP code

Recommended Action None required.

302021
Error Message %ASA-6-302021: Teardown ICMP connection for faddr {faddr | icmp_seq_num }
[(idfw_user )] gaddr {gaddr | cmp_type } laddr laddr [(idfw_user )] (981) type {type }
code {code }

Explanation An ICMP session is removed in the fast-path when stateful ICMP is enabled using the inspect
icmp command. The following list describes the message values:
• faddr —Specifies the IP address of the foreign host
• gaddr —Specifies the IP address of the global host
• laddr —Specifies the IP address of the local host
• idfw_user —The name of the identity firewall user
• user —The username associated with the host from where the connection was initiated
• (981) type —Specifies the ICMP type
• code —Specifies the ICMP code (981)

Recommended Action None required.

302022
Error Message %ASA-6-302022: Built role stub TCP connection for interface :real-address
/real-port (mapped-address /mapped-port ) to interface :real-address /real-port
(mapped-address /mapped-port)

Explanation A TCP director/backup/forwarder flow has been created.

Recommended Action None required.

302023
Error Message %ASA-6-302023: Teardown stub TCP connection for interface :real-address
/real-port to interface :real-address /real-port duration hh:mm:ss forwarded bytes bytes
reason

Explanation A TCP director/backup/forwarder flow has been torn down.

Recommended Action None required.

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302024

302024
Error Message %ASA-6-302024: Built role stub UDP connection for interface :real-address
/real-port (mapped-address /mapped-port ) to interface :real-address /real-port
(mapped-address /mapped-port )

Explanation A UDP director/backup/forwarder flow has been created.

Recommended Action None required.

302025
Error Message %ASA-6-302025: Teardown stub UDP connection for interface :real-address
/real-port to interface :real-address /real-port duration hh:mm:ss forwarded bytes bytes
reason

Explanation A UDP director/backup/forwarder flow has been torn down.

Recommended Action None required.

302026
Error Message %ASA-6-302026: Built role stub ICMP connection for interface :real-address
/real-port (mapped-address ) to interface :real-address /real-port (mapped-address )

Explanation An ICMP director/backup/forwarder flow has been created.

Recommended Action None required.

302027
Error Message %ASA-6-302027: Teardown stub ICMP connection for interface :real-address
/real-port to interface :real-address /real-port duration hh:mm:ss forwarded bytes bytes
reason

Explanation An ICMP director/backup/forwarder flow has been torn down.

Recommended Action None required.

302033
Error Message %ASA-6-302033:Pre-allocated H323 GUP Connection for faddr interface :foreign
address /foreign-port to laddr interface :local-address /local-port

Explanation A GUP connection was started from the foreign address to the local address. The foreign port
(outside port) only appears on connections from outside the security device. The local port value (inside port)
only appears on connections started on an internal interface.
• interface—The interface name
• foreign-address —IP address of the foreign host

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302034

• foreign-port —Port number of the foreign host

• local-address —IP address of the local host
• local-port —Port number of the local host

Recommended Action None required.

302034
Error Message %ASA-4-302034: Unable to pre-allocate H323 GUP Connection for faddr interface
:foreign address /foreign-port to laddr interface :local-address /local-port

Explanation The module failed to allocate RAM system memory while starting a connection or has no more
address translation slots available.
• interface—The interface name
• foreign-address —IP address of the foreign host
• foreign-port —Port number of the foreign host
• local-address —IP address of the local host
• local-port —Port number of the local host

Recommended Action If this message occurs periodically, it can be ignored. If it repeats frequently, contact
the Cisco TAC. You can check the size of the global pool compared to the number of inside network clients.
Alternatively, shorten the timeout interval of translations and connections. This message may also be caused
by insufficient memory; try reducing the amount of memory usage, or purchasing additional memory.

302035
Error Message %ASA-6-302035: Built {inbound|outbound} SCTP connection conn_id for
outside_interface :outside_ip /outside_port (mapped_outside_ip /mapped_outside_port
)[([outside_idfw_user ],[outside_sg_info ])] to inside_interface :inside_ip /inside_port
(mapped_inside_ip /mapped_inside_port )[([inside_idfw_user ],[inside_sg_info ])] [(user )]

Explanation SCTP flow creation is logged when SCTP-state-bypass is not configured.

• conn_id —The unique connection ID
• outside_interface —The interface with the lower security level
• outside_ip —The IP address of the host on the lower security level side of the ASA
• outside_port —The port number of the host on the lower security level side of the ASA
• mapped_outside_ip —The mapped IP address of the host on the lower security level side of the ASA
• mapped_outside_port —The mapped port number of the host on the lower security level side of the
ASA
• outside_idfw_user —The IDFW username associated with the host on the lower security level side of
the ASA

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• outside_sg_info —The SGT and SG name associated with the host on the lower security level side of
the ASA
• inside_interface —The interface with the higher security level
• inside_ip —The IP address of the host on the higher security level side of the ASA
• inside_port —The port number of the host on the higher security level side of the ASA
• mapped_inside_ip —The mapped IP address of the host on the higher security level side of the ASA
• mapped_inside_port —The mapped port number of the host on the higher security level side of the ASA
• inside_idfw_user —The IDFW username associated with the host on the higher security level side of
the ASA
• inside_sg_info —The SGT and SG name associated with the host on the higher security level side of
the ASA
• user —The username associated with the host from where the connection was initiated

Recommended Action None required.

302036
951 complete topic
Error Message %ASA-6-302036: Teardown SCTP connection conn_id for outside_interface
:outside_ip /outside_port [([outside_idfw_user ],[outside_sg_info ])] to inside_interface
:inside_ip /inside_port [([inside_idfw_user ],[inside_sg_info ])] duration time bytes bytes
reason [(user )]

Explanation SCTP flow deletion is logged when SCTP-state-bypass is not configured.

• conn_id —The unique connection ID
• outside_interface —The interface with the lower security level
• outside_ip —The IP address of the host on the lower security level side of the ASA
• outside_port —The port number of the host on the lower security level side of the ASA
• outside_idfw_user —The IDFW username associated with the host on the lower security level side of
the ASA
• outside_sg_info —The SGT and SG name associated with the host on the lower security level side of
the ASA
• inside_interface —The interface with the higher security level
• inside_ip —The IP address of the host on the higher security level side of the ASA
• inside_port —The port number of the host on the higher security level side of the ASA
• inside_idfw_user —The IDFW username associated with the host on the higher security level side of
the ASA
• inside_sg_info —The SGT and SG name associated with the host on the higher security level side of
the ASA

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302302

• user —The username associated with the host from where the connection was initiated
• time —The amount of the flow stayed alive in hh:mm:ss
• bytes —The number of bytes passed on the flow
• reason —The reason the connection was torn down

Recommended Action None required.

302302
Error Message %ASA-3-302302: ACL = deny; no sa created

Explanation IPsec proxy mismatches have occurred. Proxy hosts for the negotiated SA correspond to a deny
access-list command policy.
Recommended Action Check the access-list command statement in the configuration. Contact the administrator
for the peer.

302303
Error Message %ASA-6-302303: Built TCP state-bypass connection conn_id from
initiator_interface :real_ip /real_port (mapped_ip /mapped_port ) to responder_interface
:real_ip /real_port (mapped_ip /mapped_port )

Explanation A new TCP connection has been created, and this connection is a TCP-state-bypass connection.
This type of connection bypasses all the TCP state checks and additional security checks and inspections.
Recommended Action If you need to secure TCP traffic with all the normal TCP state checks as well as all
other security checks and inspections, you can use the no set connection advanced-options tcp-state-bypass
command to disable this feature for TCP traffic.

302304
Error Message %ASA-6-302304: Teardown TCP state-bypass connection conn_id from
initiator_interface :ip/port to responder_interface :ip/port duration , bytes , teardown
reason .
Explanation A new TCP connection has been torn down, and this connection is a TCP-state-bypass connection.
This type of connection bypasses all the TCP state checks and additional security checks and inspections.
• duration —The duration of the TCP connection
• bytes —The total number of bytes transmitted over the TCP connection
• teardown reason —The reason for the teardown of the TCP connection

Recommended Action If you need to secure TCP traffic with all the normal TCP state checks as well as all
other security checks and inspections, you can use the no set connection advanced-options tcp-state-bypass
command to disable this feature for TCP traffic.

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302305
Error Message %ASA-6-302305: Built SCTP state-bypass connection conn_id for outside_interface
:outside_ip /outside_port (mapped_outside_ip /mapped_outside_port )[([outside_idfw_user
],[outside_sg_info ])] to inside_interface :inside_ip /inside_port (mapped_inside_ip
/mapped_inside_port )[([inside_idfw_user ],[inside_sg_info ])]

Explanation SCTP flow creation is logged when SCTP-state-bypass is configured.

• conn_id —The unique connection ID
• outside_interface —The interface with the lower security level
• outside_ip —The IP address of the host on the lower security level side of the ASA
• outside_port —The port number of the host on the lower security level side of the ASA
• mapped_outside_ip —The mapped IP address of the host on the lower security level side of the ASA
• mapped_outside_port —The mapped port number of the host on the lower security level side of the
ASA
• outside_idfw_user —The IDFW username associated with the host on the lower security level side of
the ASA
• outside_sg_info —The SGT and SG name associated with the host on the lower security level side of
the ASA
• inside_interface —The interface with the higher security level
• inside_ip —The IP address of the host on the higher security level side of the ASA
• inside_port —The port number of the host on the higher security level side of the ASA
• mapped_inside_ip —The mapped IP address of the host on the higher security level side of the ASA
• mapped_inside_port —The mapped port number of the host on the higher security level side of the ASA
• inside_idfw_user —The IDFW username associated with the host on the higher security level side of
the ASA
• inside_sg_info —The SGT and SG name associated with the host on the higher security level side of
the ASA

Recommended Action None required.

302306
Error Message %ASA-6-302306: Teardown SCTP state-bypass connection conn_id for
outside_interface :outside_ip /outside_port [([outside_idfw_user ],[outside_sg_info ])] to
inside_interface :inside_ip /inside_port [([inside_idfw_user ],[inside_sg_info ])] duration
time bytes bytes reason

Explanation SCTP flow deletion is logged when SCTP-state-bypass is configured.

• conn_id —The unique connection ID

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303002

• outside_interface —The interface with the lower security level

• outside_ip —The IP address of the host on the lower security level side of the ASA
• outside_port —The port number of the host on the lower security level side of the ASA
• outside_idfw_user —The IDFW username associated with the host on the lower security level side of
the ASA
• outside_sg_info —The SGT and SG name associated with the host on the lower security level side of
the ASA
• inside_interface —The interface with the higher security level
• inside_ip —The IP address of the host on the higher security level side of the ASA
• inside_port —The port number of the host on the higher security level side of the ASA
• inside_outside_ip —The mapped IP address of the host on the higher security level side of the ASA
• inside_idfw_user —The IDFW username associated with the host on the higher security level side of
the ASA
• inside_sg_info —The SGT and SG name associated with the host on the higher security level side of
the ASA
• time —The amount of time that the flow stayed alive in hh:mm:ss
• bytes —The number of bytes passed on the flow
• reason —The reason the connection was torn down

Recommended Action None required.

303002
Error Message %ASA-6-303002: FTP connection from src_ifc :src_ip /src_port to dst_ifc :dst_ip
/dst_port , user username action file filename

Explanation A client has uploaded or downloaded a file from the FTP server.
• src_ifc—The interface where the client resides.
• src_ip—The IP address of the client.
• src_port—The client port.
• dst_ifc—The interface where the server resides.
• dst_ip—The IP address of the FTP server.
• dst_port—The server port.
• username—The FTP username.
• action—The stored or retrieved actions.
• filename—The file stored or retrieved.

Recommended Action None required.

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303004

303004
Error Message %ASA-5-303004: FTP cmd_string command unsupported - failed strict inspection,
terminating connection from source_interface :source_address /source_port to dest_interface
:dest_address/dest_interface

Explanation Strict FTP inspection on FTP traffic has been used, and an FTP request message contains a
command that is not recognized by the device.
Recommended Action None required.

303005
Error Message %ASA-5-303005: Strict FTP inspection matched match_string in policy-map
policy-name , action_string from src_ifc :sip /sport to dest_ifc :dip /dport

Explanation When FTP inspection matches any of the following configured values: filename, file type,
request command, server, or username, then the action specified by the action_string in this message occurs.
• match_string —The match clause in the policy map
• policy-name—The policy map that matched
• action_string—The action to take; for example, Reset Connection
• src_ifc—The source interface name
• sip—The source IP address
• sport—The source port
• dest_ifc—The destination interface name
• dip—The destination IP address
• dport—The destination port

Recommended Action None required.

304001
Error Message %ASA-5-304001: user@source_address [(idfw_user )] Accessed URL dest_address
: url .

Explanation The specified host tried to access the specified URL If you enable the HTTP inspection with
custom HTTP policy map, the following possibilities are seen.When the packet of GET request does not have
the hostname parameter, instead of printing the URI, it prints the following message:%ASA-5-304001: client
IP Accessed URL server ip:Hostname not present URI: URIIf a large URI which cannot be printed in a single
syslog, you can print partial wherever it is being chopped down.For instance, when the URL is to be divided
into multiple chunks and logged, the following message is printed:%ASA-5-304001: client IP Accessed URL
server ip: http(/ftp)://hostname/URI_CHUNK1 partial%ASA-5-304001: client IP Accessed URL server ip:
partial URI_CHUNK1 partial............%ASA-5-304001: client IP Accessed URL server ip: partial
URI_CHUNKnThe limit for URI is 1024 bytes.If the current packet contains partial URI at the beginning or
end, use the same logic as explained above.

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304002

Recommended Action None required.

304002
Error Message %ASA-5-304002: Access denied URL chars SRC IP_address [(idfw_user )] DEST
IP_address : chars

Explanation Access from the source address to the specified URL or FTP site was denied.
Recommended Action None required.

304003
Error Message %ASA-3-304003: URL Server IP_address timed out URL url

Explanation A URL server timed out.

Recommended Action None required.

304004
Error Message %ASA-6-304004: URL Server IP_address request failed URL url

Explanation A Websense server request failed.

Recommended Action None required.

304005
Error Message %ASA-7-304005: URL Server IP_address request pending URL url

Explanation A Websense server request is pending.

Recommended Action None required.

304006
Error Message %ASA-3-304006: URL Server IP_address not responding

Explanation The Websense server is unavailable for access, and the ASA attempts to either try to access the
same server if it is the only server installed, or another server if there is more than one.
Recommended Action None required.

304007
Error Message %ASA-2-304007: URL Server IP_address not responding, ENTERING ALLOW mode.

Explanation You used the allow option of the filter command, and the Websense servers are not responding.
The ASA allows all web requests to continue without filtering while the servers are not available.

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304008

Recommended Action None required.

304008
Error Message %ASA-2-304008: LEAVING ALLOW mode, URL Server is up.

Explanation You used the allow option of the filter command, and the ASA receives a response message
from a Websense server that previously was not responding. With this response message, the ASA exits the
allow mode, which enables the URL filtering feature again.
Recommended Action None required.

304009
Error Message %ASA-7-304009: Ran out of buffer blocks specified by url-block command

Explanation The URL pending buffer block is running out of space.

Recommended Action Change the buffer block size by entering the url-block block block_size command.

305005
Error Message %ASA-3-305005: No translation group found for protocol src interface_name:
source_address/source_port [(idfw_user )] dst interface_name: dest_address /dest_port
[(idfw_user )]

Explanation A packet does not match any of the outbound nat command rules. If NAT is not configured for
the specified source and destination systems, the message will be generated frequently.
Recommended Action This message indicates a configuration error. If dynamic NAT is desired for the source
host, ensure that the nat command matches the source IP address. If static NAT is desired for the source host,
ensure that the local IP address of the static command matches. If no NAT is desired for the source host,
check the ACL bound to the NAT 0 ACL.

305006
Error Message %ASA-3-305006: {outbound static|identity|portmap|regular) translation creation
failed for protocol src interface_name:source_address/source_port [(idfw_user )] dst
interface_name:dest_address/dest_port [(idfw_user )]

Explanation A protocol (UDP, TCP, or ICMP) failed to create a translation through the ASA. The ASA does
not allow packets through that are destined for network or broadcast addresses. The ASA provides this checking
for addresses that are explicitly identified with static commands. For inbound traffic, the ASA denies translations
for an IP address identified as a network or broadcast address.
The ASA does not apply PAT to all ICMP message types; it only applies PAT ICMP echo and echo-reply
packets (types 8 and 0). Specifically, only ICMP echo or echo-reply packets create a PAT translation. As a
result, when the other ICMP messages types are dropped, this message is generated.
The ASA uses the global IP address and mask from configured static commands to differentiate regular IP
addresses from network or broadcast IP addresses. If the global IP address is a valid network address with a

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305007

matching network mask, then the ASA does not create a translation for network or broadcast IP addresses
with inbound packets.
For example:

static (inside,outside) 10.2.2.128 10.1.1.128 netmask 255.255.255.128

The ASA responds to global address 10.2.2.128 as a network address and to 10.2.2.255 as the broadcast
address. Without an existing translation, the ASA denies inbound packets destined for 10.2.2.128 or 10.2.2.255,
and logs this message.
When the suspected IP address is a host IP address, configure a separate static command with a host mask in
front of the subnet static command (the first match rule for static commands). The following static commands
cause the ASA to respond to 10.2.2.128 as a host address:

static (inside,outside) 10.2.2.128 10.2.2.128 netmask 255.255.255.255static (inside,outside)

10.2.2.128 10.2.2.128 netmask 255.255.255.128
The translation may be created by traffic started from the inside host with the IP address in question. Because
the ASA views a network or broadcast IP address as a host IP address with an overlapped subnet static
configuration, the network address translation for both static commands must be the same.
Recommended Action None required.

305007
Error Message %ASA-6-305007: addrpool_free(): Orphan IP IP_address on interface
interface_number

Explanation The ASA has attempted to translate an address that it cannot find in any of its global pools. The
ASA assumes that the address was deleted and drops the request.
Recommended Action None required.

305008
Error Message %ASA-3-305008: Free unallocated global IP address.

Explanation The ASA kernel detected an inconsistency condition when trying to free an unallocated global
IP address back to the address pool. This abnormal condition may occur if the ASA is running a Stateful
Failover setup, and some of the internal states are momentarily out of sync between the active unit and the
standby unit. This condition is not catastrophic, and the synchronization recovers automatically.
Recommended Action If the problem persists, contact the Cisco TAC.

305009
Error Message %ASA-6-305009: Built {dynamic|static} translation from interface_name
[(acl-name)]:real_address [(idfw_user )] to interface_name :mapped_address

Explanation An address translation slot was created. The slot translates the source address from the local
side to the global side. In reverse, the slot translates the destination address from the global side to the local
side.
Recommended Action None required.

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305010

305010
Error Message %ASA-6-305010: Teardown {dynamic|static} translation from interface_name
:real_address [(idfw_user )] to interface_name :mapped_address duration time

Explanation The address translation slot was deleted.

Recommended Action None required.

305011
Error Message %ASA-6-305011: Built {dynamic|static} {TCP|UDP|ICMP} translation from
interface_name :real_address/real_port [(idfw_user )] to interface_name
:mapped_address/mapped_port

Explanation A TCP, UDP, or ICMP address translation slot was created. The slot translates the source socket
from the local side to the global side. In reverse, the slot translates the destination socket from the global side
to the local side.
Recommended Action None required.

305012
Error Message %ASA-6-305012: Teardown {dynamic|static} {TCP|UDP|ICMP} translation from
interface_name [(acl-name )]:real_address /{real_port |real_ICMP_ID } [(idfw_user )] to
interface_name :mapped_address /{mapped_port |mapped_ICMP_ID } duration time

Explanation The address translation slot was deleted.

Recommended Action None required.

305013
Error Message %ASA-5-305013: Asymmetric NAT rules matched for forward and reverse flows;
Connection protocol src interface_name :source_address /source_port [(idfw_user )] dst
interface_name :dst_address /dst_port [(idfw_user )] denied due to NAT reverse path failure.

Explanation An attempt to connect to a mapped host using its actual address was rejected.
Recommended Action When not on the same interface as the host using NAT, use the mapped address instead
of the actual address to connect to the host. In addition, enable the inspect command if the application embeds
the IP address.

305014
Error Message %ASA-6-305014: %d: Allocated %s block of ports for translation from %s:%B to
%s:%B/%d-%d\n.

Explanation When CGNAT “block-allocation” is configured, this syslog will be generated on allocation of
a new port block.

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305016

Recommended Action None.

305016
Error Message %ASA-3-305016: Unable to create protocol connection from real_interface
:real_host_ip /real_source_port to real_dest_interface :real_dest_ip /real_dest_port due
to reason .

Explanation The maximum port blocks per host limit has been reached for a host or the port blocks have
been exhausted.
• reason —May be one of the following:
◦reaching per-host PAT port block limit of value
◦port block exhaustion in PAT pool

Recommended Action For reaching the per-host PAT port block limit, review the maximum blocks per host
limit by entering the following command:

xlate block-allocation maximum-per-host 4

For the port block exhaustion in the PAT pool, we recommend increasing the pool size. Also, review the block
size by entering the following command:

xlate block-allocation size 512

308001
Error Message %ASA-6-308001: console enable password incorrect for number tries (from
IP_address )

Explanation This is a ASA management message. This message appears after the specified number of times
a user incorrectly types the password to enter privileged mode. The maximum is three attempts.
Recommended Action Verify the password and try again.

308002
Error Message %ASA-4-308002: static global_address inside_address netmask netmask overlapped
with global_address inside_address

Explanation The IP addresses in one or more static command statements overlap. global_address is the
global address, which is the address on the lower security interface, and inside_address is the local address,
which is the address on the higher security-level interface.
Recommended Action Use the show static command to view the static command statements in your
configuration and fix the commands that overlap. The most common overlap occurs if you specify a network
address such as 10.1.1.0, and in another static command you specify a host within that range, such as 10.1.1.5.

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311001

311001
Error Message %ASA-6-311001: LU loading standby start

Explanation Stateful Failover update information was sent to the standby ASA when the standby ASA is
first to be online.
Recommended Action None required.

311002
Error Message %ASA-6-311002: LU loading standby end

Explanation Stateful Failover update information stopped sending to the standby ASA.
Recommended Action None required.

311003
Error Message %ASA-6-311003: LU recv thread up

Explanation An update acknowledgment was received from the standby ASA.

Recommended Action None required.

311004
Error Message %ASA-6-311004: LU xmit thread up

Explanation A Stateful Failover update was transmitted to the standby ASA.

Recommended Action None required.

312001
Error Message %ASA-6-312001: RIP hdr failed from IP_address : cmd=string , version=number
domain=string on interface interface_name

Explanation The ASA received a RIP message with an operation code other than reply, the message has a
version number different from what is expected on this interface, and the routing domain entry was nonzero.
Another RIP device may not be configured correctly to communicate with the ASA.
Recommended Action None required.

313001
Error Message %ASA-3-313001: Denied ICMP type=number , code=code from IP_address on interface
interface_name

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313004

Explanation When using the icmp command with an access list, if the first matched entry is a permit entry,
the ICMP packet continues processing. If the first matched entry is a deny entry, or an entry is not matched,
the ASA discards the ICMP packet and generates this message. The icmp command enables or disables
pinging to an interface. With pinging disabled, the ASA cannot be detected on the network. This feature is
also referred to as configurable proxy pinging.
Recommended Action Contact the administrator of the peer device.

313004
Error Message %ASA-4-313004:Denied ICMP type=icmp_type , from source_address on interface
interface_name to dest_address :no matching session

Explanation ICMP packets were dropped by the ASA because of security checks added by the stateful ICMP
feature that are usually either ICMP echo replies without a valid echo request already passed across the ASA
or ICMP error messages not related to any TCP, UDP, or ICMP session already established in the ASA.
Recommended Action None required.

313005
Error Message %ASA-4-313005: No matching connection for ICMP error message: icmp_msg_info
on interface_name interface. Original IP payload: embedded_frame_info icmp_msg_info = icmp
src src_interface_name :src_address [([idfw_user | FQDN_string ], sg_info )] dst
dest_interface_name :dest_address [([idfw_user | FQDN_string ], sg_info )] (type icmp_type,
code icmp_code ) embedded_frame_info = prot src source_address /source_port [([idfw_user
| FQDN_string ], sg_info )] dst dest_address /dest_port [(idfw_user |FQDN_string ), sg_info
]

Explanation ICMP error packets were dropped by the ASA because the ICMP error messages are not related
to any session already established in the ASA.
Recommended Action If the cause is an attack, you can deny the host by using ACLs.

313008
Error Message %ASA-3-313008: Denied ICMPv6 type=number , code=code from IP_address on
interface interface_name

Explanation When using the icmp command with an access list, if the first matched entry is a permit entry,
the ICMPv6 packet continues processing. If the first matched entry is a deny entry, or an entry is not matched,
the ASA discards the ICMPv6 packet and generates this message.
The icmp command enables or disables pinging to an interface. When pinging is disabled, the ASA is
undetectable on the network. This feature is also referred to as “configurable proxy pinging.”
Recommended Action Contact the administrator of the peer device.

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313009

313009
Error Message %ASA-4-313009: Denied invalid ICMP code icmp-code , for src-ifc :src-address
/src-port (mapped-src-address/mapped-src-port) to dest-ifc :dest-address /dest-port
(mapped-dest-address/mapped-dest-port) [user ], ICMP id icmp-id , ICMP type icmp-type

Explanation An ICMP echo request/reply packet was received with a malformed code(non-zero).
Recommended Action If it is an intermittent event, no action is required. If the cause is an attack, you can
deny the host using the ACLs.

314001
Error Message %ASA-6-314001: Pre-allocated RTSP UDP backconnection for src_intf :src_IP to
dst_intf :dst_IP /dst_port.

Explanation The ASA opened a UDP media channel for the RTSP client that was receiving data from the
server.
• src_intf —Source interface name
• src_IP —Source interface IP address
• dst_intf —Destination interface name
• dst_IP —Destination IP address
• dst_port —Destination port

Recommended Action None required.

314002
Error Message %ASA-6-314002: RTSP failed to allocate UDP media connection from src_intf
:src_IP to dst_intf :dst_IP /dst_port : reason_string.

Explanation The ASA cannot open a new pinhole for the media channel.
• src_intf —Source interface name
• src_IP —Source interface IP address
• dst_intf —Destination interface name
• dst_IP —Destination IP address
• dst_port —Destination port
• reason_string —Pinhole already exists/Unknown

Recommended Action If the reason is unknown, check the free memory available by running the show
memory command, or the number of connections used by running the show conn command, because the
ASA is low on memory.

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314003

314003
Error Message %ASA-6-314003: Dropped RTSP traffic from src_intf :src_ip due to: reason.

Explanation The RTSP message violated the user-configured RTSP security policy, either because it contains
a port from the reserve port range, or it contains a URL with a length greater than the maximum limit allowed.
• src_intf —Source interface name
• src_IP —Source interface IP address
• reason —The reasons may be one of the following:

- Endpoint negotiating media ports in the reserved port range from 0 to 1024
- URL length of url length bytes exceeds the maximum url length limit bytes
Recommended Action Investigate why the RTSP client sends messages that violate the security policy. If
the requested URL is legitimate, you can relax the policy by specifying a longer URL length limit in the RTSP
policy map.

314004
Error Message %ASA-6-314004: RTSP client src_intf:src_IP accessed RTSP URL RTSP URL

Explanation An RTSP client tried to access an RTSP server.

• src_intf —Source interface name
• src_IP —Source interface IP address
• RTSP URL —RTSP server URL

Recommended Action None required.

314005
Error Message %ASA-6-314005: RTSP client src_intf:src_IP denied access to URL RTSP_URL.

Explanation An RTSP client tried to access a prohibited site.

• src_intf —Source interface name
• src_IP —Source interface IP address
• RTSP_URL —RTSP server URL

Recommended Action None required.

314006
Error Message %ASA-6-314006: RTSP client src_intf:src_IP exceeds configured rate limit of
rate for request_method messages.

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 Syslog Messages 302003 to 342008
315004

Explanation A specific RTSP request message exceeded the configured rate limit of RTSP policy.
• src_intf —Source interface name
• src_IP —Source interface IP address
• rate —Configured rate limit
• request_method —Type of request message

Recommended Action Investigate why the specific RTSP request message from the client exceeded the rate
limit.

315004
Error Message %ASA-3-315004: Fail to establish SSH session because RSA host key retrieval
failed.

Explanation The ASA cannot find the RSA host key, which is required for establishing an SSH session. The
ASA host key may be absent because it was not generated or because the license for this ASA does not allow
DES or 3DES encryption.
Recommended Action From the ASA console, enter the show crypto key mypubkey rsa command to verify
that the RSA host key is present. If the host key is not present, enter the show version command to verify
that DES or 3DES is allowed. If an RSA host key is present, restart the SSH session. To generate the RSA
host key, enter the crypto key mypubkey rsa command.

315011
Error Message %ASA-6-315011: SSH session from IP_address on interface interface_name for
user user disconnected by SSH server, reason: reason

Explanation An SSH session has ended. If a user enters quit or exit, the terminated normally message
appears. The username is hidden when invalid or unknown, but appears when valid or the no logging hide
username command has been configured. If the session disconnected for another reason, the text describes
the reason. The following table lists the possible reasons why a session is disconnected.

Table 37: SSH Disconnect Reasons

Text String Explanation Action

Bad checkbytes A mismatch was detected in the Restart the SSH session.
check bytes during an SSH key
exchange.

CRC check failed The CRC value computed for a None required. If this message
particular packet does not match persists, call Cisco TAC.
the CRC value embedded in the
packet; the packet is bad.

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 Syslog Messages 302003 to 342008
315011

Text String Explanation Action

Decryption failure Decryption of an SSH session key Check the RSA host key and try
failed during an SSH key again.
exchange.

Format error A nonprotocol version message Check the SSH client, to ensure it
was received during an SSH is a supported version.
version exchange.

Internal error This message indicates either an From the ASA console, enter the
error internal to SSH on the ASA show crypto key mypubkey rsa
or an RSA key may not have been command to verify that the RSA
entered on the ASA or cannot be host key is present. If the host key
retrieved. is not present, enter the show
version command to verify that
DES or 3DES is allowed. If an
RSA host key is present, restart the
SSH session. To generate the RSA
host key, enter the crypto key
mypubkey rsa command.

Invalid cipher type The SSH client requested an Enter the show version command
unsupported cipher. to determine which features your
license supports, then reconfigure
the SSH client to use the supported
cipher.

Invalid message length The length of SSH message None required.

arriving at the ASA exceeds
262,144 bytes or is shorter than
4096 bytes. The data may be
corrupted.

Invalid message type The ASA received a non-SSH Check whether the peer is an SSH
message, or an unsupported or client. If it is a client supporting
unwanted SSH message. SSHv1, and this message persists,
from the ASA serial console enter
the debug ssh command and
capture the debugging messages.
Then contact the Cisco TAC.

Out of memory This message appears when the Restart the SSH session later.
ASA cannot allocate memory for
use by the SSH server, probably
when the ASA is busy with high
traffic.

Rejected by server User authentication failed. Ask the user to verify username
and password.

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 Syslog Messages 302003 to 342008
315012

Text String Explanation Action

Reset by client An SSH client sent the None required.
SSH_MSG_DISCONNECT
message to the ASA.

status code: hex (hex) Users closed the SSH client None required. Encourage users to
window (running on Windows) exit the client gracefully instead of
instead of entering quit or exit at just exiting.
the SSH console.

Terminated by operator The SSH session was terminated None required.

by entering the ssh disconnect
command at the ASA console.

Time-out activated The SSH session timed out because Restart the SSH connection. You
the duration specified by the ssh can use the ssh timeout command
timeout command was exceeded. to increase the default value of 5
minutes up to 60 minutes if
required.

Recommended Action None required.

315012
Error Message %ASA-3-315012: Weak SSH type (alg) provided from client IP_address on interface
Int. Connection failed. Not FIPS 140-2 compliant.

Explanation As part of the FIPS 140-2 certification, when FIPS is enabled, SSH connections can only be
brought up using aes128-cbc or aes256-cbc as the cipher and SHA1 as the MAC. This syslog is generated
when an unacceptable cipher or MAC is used. This syslog will not be seen if FIPS mode is disabled.
• type —cipher or MAC
• alg —The name of the unacceptable cipher or MAC
• IP_address —The IP address of the client
• int —The interface that the client is attempting to connect to

Recommended Action Provide an acceptable cipher or MAC

315013
Error Message %ASA-6-315013: SSH session from <SSH client address> on interface <interface
name> for user “<user name>" rekeyed successfully.

Explanation This syslog is needed to indicate that an SSH rekey has successfully completed. This is a Common
Criteria certification requirement.

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 Syslog Messages 302003 to 342008
316001

• SSH_client_address —The IP address of the client

• interface_name —The interface that the client is attempting to connect to
• user_name—The user name associated with the session

Recommended Action None

316001
Error Message %ASA-3-316001: Denied new tunnel to IP_address . VPN peer limit
(platform_vpn_peer_limit) exceeded

Explanation If more VPN tunnels (ISAKMP/IPsec) are concurrently trying to be established than are supported
by the platform VPN peer limit, then the excess tunnels are aborted.
Recommended Action None required.

316002
Error Message %ASA-3-316002: VPN Handle error: protocol=protocol , src in_if_num :src_addr
, dst out_if_num :dst_addr

Explanation The ASA cannot create a VPN handle, because the VPN handle already exists.
• protocol —The protocol of the VPN flow
• in_if_num —The ingress interface number of the VPN flow
• src_addr —The source IP address of the VPN flow
• out_if_num —The egress interface number of the VPN flow
• dst_addr —The destination IP address of the VPN flow

Recommended Action This message may occur during normal operation; however, if the message occurs
repeatedly and a major malfunction of VPN-based applications occurs, a software defect may be the cause.
Enter the following commands to collect more information and contact the Cisco TAC to investigate the issue
further:

capture
name
type asp-drop vpn-handle-error
show asp table classify crypto detail
show asp table vpn-context

317001
Error Message %ASA-3-317001: No memory available for limit_slow

Explanation The requested operation failed because of a low-memory condition.

Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade
to a larger memory configuration.

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134
 Syslog Messages 302003 to 342008
317002

317002
Error Message %ASA-3-317002: Bad path index of number for IP_address , number max

Explanation A software error occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

317003
Error Message %ASA-3-317003: IP routing table creation failure - reason

Explanation An internal software error occurred, which prevented the creation of a new IP routing table.
Recommended Action Copy the message exactly as it appears, and report it to Cisco TAC.

317004
Error Message %ASA-3-317004: IP routing table limit warning

Explanation The number of routes in the named IP routing table has reached the configured warning limit.
Recommended Action Reduce the number of routes in the table, or reconfigure the limit.

317005
Error Message %ASA-3-317005: IP routing table limit exceeded - reason , IP_address netmask

Explanation Additional routes will be added to the table.

Recommended Action Reduce the number of routes in the table, or reconfigure the limit.

317006
Error Message %ASA-3-317006: Pdb index error pdb , pdb_index , pdb_type

Explanation The index into the PDB is out of range.

• pdb—Protocol Descriptor Block, the descriptor of the PDB index error
• pdb_index—The PDB index identifier
• pdb_type—The type of the PDB index error

Recommended Action If the problem persists, copy the error message exactly as it appears on the console
or in the system log, contact the Cisco TAC, and provide the representative with the collected information.

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135
 Syslog Messages 302003 to 342008
317007

317007
Error Message %ASA-6-317007: Added route_type route dest_address netmask via gateway_address
[distance /metric ] on interface_name route_type

Explanation A new route has been added to the routing table.

Routing protocol type:
C – connected, S – static, I – IGRP, R – RIP, M – mobile
B – BGP, D – EIGRP, EX - EIGRP external, O - OSPF
IA - OSPF inter area, N1 - OSPF NSSA external type 1
N2 - OSPF NSSA external type 2, E1 - OSPF external type 1
E2 - OSPF external type 2, E – EGP, i - IS-IS, L1 - IS-IS level-1
L2 - IS-IS level-2, ia - IS-IS inter area
• dest_address —The destination network for this route
• netmask —The netmask for the destination network
• gateway_address —The address of the gateway by which the destination network is reached
• distance —Administrative distance for this route
• metric —Metric for this route
• interface_name —Network interface name through which the traffic is routed

Recommended Action None required.

317008
Error Message %ASA-6-317007: Deleted route_type route dest_address netmask via gateway_address
[distance /metric ] on interface_name route_type

Explanation A new route has been deleted from the routing table.
Routing protocol type:
C – connected, S – static, I – IGRP, R – RIP, M – mobile
B – BGP, D – EIGRP, EX - EIGRP external, O - OSPF
IA - OSPF inter area, N1 - OSPF NSSA external type 1
N2 - OSPF NSSA external type 2, E1 - OSPF external type 1
E2 - OSPF external type 2, E – EGP, i - IS-IS, L1 - IS-IS level-1
L2 - IS-IS level-2, ia - IS-IS inter area
• dest_address —The destination network for this route
• netmask —The netmask for the destination network
• gateway_address —The address of the gateway by which the destination network is reached

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136
 Syslog Messages 302003 to 342008
317012

• distance —Administrative distance for this route

• metric —Metric for this route
• interface_name —Network interface name through which the traffic is routed

Recommended Action None required.

317012
Error Message %ASA-3-317012: Interface IP route counter negative - nameif-string-value

Explanation Indicates that the interface route count is negative.

• nameif-string-value—The interface name as specified by the nameif command

Recommended Action None required.

318001
Error Message %ASA-3-318001: Internal error: reason

Explanation An internal software error occurred. This message occurs at five-second intervals.
Recommended Action Copy the message exactly as it appears, and report it to the Cisco TAC.

318002
Error Message %ASA-3-318002: Flagged as being an ABR without a backbone area

Explanation The router was flagged as an area border router without a backbone area configured in the router.
This message occurs at five-second intervals.
Recommended Action Restart the OSPF process.

318003
Error Message %ASA-3-318003: Reached unknow n state in neighbor state machine

Explanation An internal software error occurred. This message occurs at five-second intervals.
Recommended Action Copy the message exactly as it appears, and report it to the Cisco TAC.

318004
Error Message %ASA-3-318004: area string lsid IP_address mask netmask adv IP_address type
number

Explanation The OSPF process had a problem locating the link state advertisement, which might lead to a
memory leak.
Recommended Action If the problem persists, contact the Cisco TAC.

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137
 Syslog Messages 302003 to 342008
318005

318005
Error Message %ASA-3-318005: lsid ip_address adv IP_address type number gateway
gateway_address metric number network IP_address mask netmask protocol hex attr hex net-metric
number

Explanation OSPF found an inconsistency between its database and the IP routing table.
Recommended Action If the problem persists, contact the Cisco TAC.

318006
Error Message %ASA-3-318006: if interface_name if_state number

Explanation An internal error occurred.

Recommended Action Copy the message exactly as it appears, and report it to the Cisco TAC.

318007
Error Message %ASA-3-318007: OSPF is enabled on interface_name during idb initialization

Explanation An internal error occurred.

Recommended Action Copy the message exactly as it appears, and report it to the Cisco TAC.

318008
Error Message %ASA-3-318008: OSPF process number is changing router-id. Reconfigure virtual
link neighbors with our new router-id

Explanation The OSPF process is being reset, and it is going to select a new router ID. This action will bring
down all virtual links.
Recommended Action Change the virtual link configuration on all of the virtual link neighbors to reflect the
new router ID.

318009
Error Message %ASA-3-318009: OSPF: Attempted reference of stale data encountered in function
, line: line_num

Explanation OSPF is running and has tried to reference some related data structures that have been removed
elsewhere. Clearing interface and router configurations may resolve the problem. However, if this message
appears, some sequence of steps caused premature deletion of data structures and this needs to be investigated.
• function —The function that received the unexpected event
• line_num —Line number in the code

Recommended Action If the problem persists, contact the Cisco TAC.

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138
 Syslog Messages 302003 to 342008
318101

318101
Error Message %ASA-3-318101: Internal error: REASON

Explanation An internal software error has occurred.

• REASON —The detailed cause of the event

Recommended Action None required.

318102
Error Message %ASA-3-318102: Flagged as being an ABR without a backbone area

Explanation The router was flagged as an Area Border Router (ABR) without a backbone area in the router.
Recommended Action Restart the OSPF process.

318103
Error Message %ASA-3-318103: Reached unknown state in neighbor state machine

Explanation An internal software error has occurred.

Recommended Action None required.

318104
Error Message %ASA-3-318104: DB already exist: area AREA_ID_STR lsid i adv i type 0x x

Explanation OSPF has a problem locating the LSA, which could lead to a memory leak.
• AREA_ID_STR —A string representing the area
• i —An integer value
• x —A hexadecimal representation of an integer value

Recommended Action None required.

318105
Error Message %ASA-3-318105: lsid i adv i type 0x x gateway i metric d network i mask i
protocol #x attr #x net-metric d

Explanation OSPF found an inconsistency between its database and the IP routing table.
• i —An integer value
• x —A hexadecimal representation of an integer value
• d —A number

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139
 Syslog Messages 302003 to 342008
318106

Recommended Action None required.

318106
Error Message %ASA-3-318106: if IF_NAME if_state d

Explanation An internal error has occurred.

• IF_NAME— The name of the affected interface
• d —A number

Recommended Action None required.

318107
Error Message %ASA-3-318107: OSPF is enabled on IF_NAME during idb initialization

Explanation An internal error has occurred.

• IF_NAME— The name of the affected interface

Recommended Action None required.

318108
Error Message %ASA-3-318108: OSPF process d is changing router-id. Reconfigure virtual link
neighbors with our new router-id

Explanation The OSPF process is being reset, and it is going to select a new router ID, which brings down
all virtual links. To make them work again, you need to change the virtual link configuration on all virtual
link neighbors.
• d —A number representing the process ID

Recommended Action Change the virtual link configuration on all the virtual link neighbors to include the
new router ID.

318109
Error Message %ASA-3-318109: OSPFv3 has received an unexpected message: 0x / 0x

Explanation OSPFv3 has received an unexpected interprocess message.

• x —A hexadecimal representation of an integer value

Recommended Action None required.

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140
 Syslog Messages 302003 to 342008
318110

318110
Error Message %ASA-3-318110: Invalid encrypted key s .

Explanation The specified encrypted key is not valid.

• s —A string representing the encrypted key

Recommended Action Either specify a clear text key and enter the service password-encryption command
for encryption, or ensure that the specified encrypted key is valid. If the specified encrypted key is not valid,
an error message appears during system configuration.

318111
Error Message %ASA-3-318111: SPI u is already in use with ospf process d

Explanation An attempt was made to use a SPI that has already been used.
• u —A number representing the SPI
• d —A number representing the process ID

Recommended Action Choose a different SPI.

318112
Error Message %ASA-3-318112: SPI u is already in use by a process other than ospf process
d .

Explanation An attempt was made to use a SPI that has already been used.
• u —A number representing the SPI
• d —A number representing the process ID

Recommended Action Choose a different SPI. Enter the show crypto ipv6 ipsec sa command to view a list
of SPIs that are already being used.

318113
Error Message %ASA-3-318113: s s is already configured with SPI u .

Explanation An attempt was made to use a SPI that has already been used.
• s— A string representing an interface
• u —A number representing the SPI

Recommended Action Unconfigure the SPI first, or choose a different one.

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141
 Syslog Messages 302003 to 342008
318114

318114
Error Message %ASA-3-318114: The key length used with SPI u is not valid

Explanation The key length was incorrect.

• u —A number representing the SPI

Recommended Action Choose a valid IPsec key. An IPsec authentication key must be 32 (MD5) or 40
(SHA-1) hexidecimal digits long.

318115
Error Message %ASA-3-318115: s error occured when attempting to create an IPsec policy for
SPI u

Explanation An IPsec API (internal) error has occurred.

• s— A string representing the error
• u —A number representing the SPI

Recommended Action None required.

318116
Error Message %ASA-3-318116: SPI u is not being used by ospf process d .

Explanation An attempt was made to unconfigure a SPI that is not being used with OSPFv3.
• u —A number representing the SPI
• d —A number representing the process ID

Recommended Action Enter a show command to see which SPIs are used by OSPFv3.

318117
Error Message %ASA-3-318117: The policy for SPI u could not be removed because it is in use.

Explanation An attempt was made to remove the policy for the indicated SPI, but the policy was still being
used by a secure socket.
• u —A number representing the SPI

Recommended Action None required.

Cisco ASA Series Syslog Messages

142
 Syslog Messages 302003 to 342008
318118

318118
Error Message %ASA-3-318118: s error occured when attemtping to remove the IPsec policy with
SPI u

Explanation An IPsec API (internal) error has occurred.

• s —A string representing the specified error
• u —A number representing the SPI

Recommended Action None required.

318119
Error Message %ASA-3-318119: Unable to close secure socket with SPI u on interface s

Explanation An IPsec API (internal) error has occurred.

• u —A number representing the SPI
• s —A string representing the specified interface

Recommended Action None required.

318120
Error Message %ASA-3-318120: OSPFv3 was unable to register with IPsec

Explanation An internal error has occurred.

Recommended Action None required.

318121
Error Message %ASA-3-318121: IPsec reported a GENERAL ERROR: message s , count d

Explanation An internal error has occurred.

• s —A string representing the specified message
• d —A number representing the total number of generated messages

Recommended Action None required.

318122
Error Message %ASA-3-318122: IPsec sent a s message s to OSPFv3 for interface s . Recovery
attempt d

Explanation An internal error has occurred. The system is trying to reopen the secure socket and to recover.

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143
 Syslog Messages 302003 to 342008
318123

• s —A string representing the specified message and specified interface

• d —A number representing the total number of recovery attempts

Recommended Action None required.

318123
Error Message %ASA-3-318123: IPsec sent a s message s to OSPFv3 for interface IF_NAME .
Recovery aborted

Explanation An internal error has occurred. The maximum number of recovery attempts has been exceeded.
• s —A string representing the specified message
• IF_NAME —The specified interface

Recommended Action None required.

318125
Error Message %ASA-3-318125: Init failed for interface IF_NAME

Explanation The interface initialization failed. Possible reasons include the following:
• The area to which the interface is being attached is being deleted.
• It was not possible to create the link scope database.
• It was not possible to create a neighbor datablock for the local router.

Recommended Action Remove the configuration command that initializes the interface and then try it again.

318126
Error Message %ASA-3-318126: Interface IF_NAME is attached to more than one area

Explanation The interface is on the interface list for an area other than the one to which the interface links.
• IF_NAME —The specified interface

Recommended Action None required.

318127
Error Message %ASA-3-318127: Could not allocate or find the neighbor

Explanation An internal error has occurred.

Recommended Action None required.

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144
 Syslog Messages 302003 to 342008
319001

319001
Error Message %ASA-3-319001: Acknowledge for arp update for IP address dest_address not
received (number ).

Explanation The ARP process in the ASA lost internal synchronization because the ASA was overloaded.
Recommended Action None required. The failure is only temporary. Check the average load of the ASA
and make sure that it is not used beyond its capabilities.

319002
Error Message %ASA-3-319002: Acknowledge for route update for IP address dest_address not
received (number ).

Explanation The routing module in the ASA lost internal synchronization because the ASA was overloaded.
Recommended Action None required. The failure is only temporary. Check the average load of the ASA
and make sure that it is not used beyond its capabilities.

319003
Error Message %ASA-3-319003: Arp update for IP address address to NPn failed.

Explanation When an ARP entry has to be updated, a message is sent to the network processor (NP) in order
to update the internal ARP table. If the module is experiencing high utilization of memory or if the internal
table is full, the message to the NP may be rejected and this message generated.
Recommended Action Verify if the ARP table is full. If it is not full, check the load of the module by reviewing
the CPU utilization and connections per second. If CPU utilization is high and/or there is a large number of
connections per second, normal operations will resume when the load returns to normal.

319004
Error Message %ASA-3-319004: Route update for IP address dest_address failed (number ).

Explanation The routing module in the ASA lost internal synchronization because the system was overloaded.
Recommended Action None required. The failure is only temporary. Check the average load of the system
and make sure that it is not used beyond its capabilities.

Messages 320001 to 342008

This chapter includes messages from 320001 to 342008.

320001
Error Message %ASA-3-320001: The subject name of the peer cert is not allowed for connection

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145
 Syslog Messages 302003 to 342008
321001

Explanation When the ASA is an easy VPN remote device or server, the peer certificate includes asubject
name that does not match the output of the ca verifycertdn command. A man-in-the-middle attack might be
occurring, where a device spoofs the peer IP address and tries to intercept a VPN connection from the ASA.
Recommended Action None required.

321001
Error Message %ASA-5-321001: Resource var1 limit of var2 reached.

Explanation A configured resource usage or rate limit for the indicated resource was reached.
Recommended Action None required.

321002
Error Message %ASA-5-321002: Resource var1 rate limit of var2 reached.

Explanation A configured resource usage or rate limit for the indicated resource was reached.
Recommended Action None required.

321003
Error Message %ASA-6-321003: Resource var1 log level of var2 reached.

Explanation A configured resource usage or rate logging level for the indicated resource was reached.
Recommended Action None required.

321004
Error Message %ASA-6-321004: Resource var1 rate log level of var2 reached

Explanation A configured resource usage or rate logging level for the indicated resource was reached.
Recommended Action None required.

321005
Error Message %ASA-2-321005: System CPU utilization reached utilization %

Explanation The system CPU utilization has reached 95 percent or more and remains at this level for five
minutes.
• utilization % —The percentage of CPU being used

Recommended Action If this message occurs periodically, you can ignore it. If it repeats frequently, check
the output of the show cpu command and verify the CPU usage. If it is high, contact the Cisco TAC.

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146
 Syslog Messages 302003 to 342008
321006

321006
Error Message %ASA-2-321006: System memory usage reached utilization %

Explanation The system memory usage has reached 80 percent or more and remains at this level for five
minutes.
• utilization % —The percentage of memory being used

Recommended Action If this message occurs periodically, you can ignore it. If it repeats frequently, check
the output of the show memory command and verify the memory usage. If it is high, contact the Cisco TAC.

321007
Error Message %ASA-3-321007: System is low on free memory blocks of size block_size
(free_blocks CNT out of max_blocks MAX)

Explanation The system is low on free blocks of memory. Running out of blocks may result in traffic
disruption.
• block_size —The block size of memory (for example, 4, 1550, 8192)
• free_blocks —The number of free blocks, as shown in the CNT column after using the show blocks
command
• max_blocks —The maximum number of blocks that the system can allocate, as shown in the MAX
column after using the show blocks command

Recommended Action Use the show blocks command to monitor the amount of free blocks in the CNT
column of the output for the indicated block size. If the CNT column remains zero, or very close to it for an
extended period of time, then the ASA may be overloaded or running into another issue that needs additional
investigation.

322001
Error Message %ASA-3-322001: Deny MAC address MAC_address, possible spoof attempt on
interface interface

Explanation The ASA received a packet from the offending MAC address on the specified interface, but the
source MAC address in the packet is statically bound to another interface in the configuration. Either a
MAC-spoofing attack or a misconfiguration may be the cause.
Recommended Action Check the configuration and take appropriate action by either finding the offending
host or correcting the configuration.

322002
Error Message %ASA-3-322002: ARP inspection check failed for arp {request|response} received
from host MAC_address on interface interface . This host is advertising MAC Address

Cisco ASA Series Syslog Messages

147
 Syslog Messages 302003 to 342008
322003

MAC_address_1 for IP Address IP_address , which is {statically|dynamically} bound to MAC

Address MAC_address_2 .

Explanation If the ARP inspection module is enabled, it checks whether a new ARP entry advertised in the
packet conforms to the statically configured or dynamically learned IP-MAC address binding before forwarding
ARP packets across the ASA. If this check fails, the ARP inspection module drops the ARP packet and
generates this message. This situation may be caused by either ARP spoofing attacks in the network or an
invalid configuration (IP-MAC binding).
Recommended Action If the cause is an attack, you can deny the host using the ACLs. If the cause is an
invalid configuration, correct the binding.

322003
Error Message %ASA-3-322003:ARP inspection check failed for arp {request|response} received
from host MAC_address on interface interface . This host is advertising MAC Address
MAC_address_1 for IP Address IP_address , which is not bound to any MAC Address.

Explanation If the ARP inspection module is enabled, it checks whether a new ARP entry advertised in the
packet conforms to the statically configured IP-MAC address binding before forwarding ARP packets across
the ASA. If this check fails, the ARP inspection module drops the ARP packet and generates this message.
This situation may be caused by either ARP spoofing attacks in the network or an invalid configuration
(IP-MAC binding).
Recommended Action If the cause is an attack, you can deny the host using the ACLs. If the cause is an
invalid configuration, correct the binding.

322004
Error Message %ASA-6-322004: No management IP address configured for transparent firewall.
Dropping protocol protocol packet from interface_in :source_address /source_port to
interface_out :dest_address /dest_port

Explanation The ASA dropped a packet because no management IP address was configured in the transparent
mode.
• protocol—Protocol string or value
• interface_in—Input interface name
• source_address—Source IP address of the packet
• source_port—Source port of the packet
• interface_out—Output interface name
• dest_address—Destination IP address of the packet
• dest_port—Destination port of the packet

Recommended Action Configure the device with the management IP address and mask values.

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 Syslog Messages 302003 to 342008
323001

323001
Error Message %ASA-3-323001: Module module_id experienced a control channel communications
failure.

%ASA-3-323001: Module in slot slot_num experienced a control channel communications

failure.

Explanation The ASA is unable to communicate via control channel with the module installed (in the specified
slot).
• module_id—For a software services module, specifies the services module name.
• slot_num—For a hardware services module, specifies the slot in which the failure occurred. Slot 0
indicates the system main board, and slot 1 indicates the module installed in the expansion slot.

Recommended Action If the problem persists, contact the Cisco TAC.

323002
Error Message %ASA-3-323002: Module module_id is not able to shut down, shut down request
not answered.

%ASA-3-323002: Module in slot slot_num is not able to shut down, shut down request not
answered.

Explanation The module installed did not respond to a shutdown request.

• module_id—For a software services module, specifies the service module name.
• slot_num—For a hardware services module, specifies the slot in which the failure occurred. Slot 0
indicates the system main board, and slot 1 indicates the module installed in the expansion slot.

Recommended Action If the problem persists, contact the Cisco TAC.

323003
Error Message %ASA-3-323003: Module module_id is not able to reload, reload request not
answered.

%ASA-3-323003: Module in slot slotnum is not able to reload, reload request not answered.

Explanation The module installed did not respond to a reload request.

• module_id—For a software services module, specifies the service module name.
• slot_num—For a hardware services module, specifies the slot in which the failure occurred. Slot 0
indicates the system main board, and slot 1 indicates the module installed in the expansion slot.

Recommended Action If the problem persists, contact the Cisco TAC.

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 Syslog Messages 302003 to 342008
323004

323004
Error Message %ASA-3-323004: Module string one failed to write software newver (currently
ver ), reason . Hw-module reset is required before further use.

Explanation The module failed to accept a software version, and will be transitioned to an UNRESPONSIVE
state. The module is not usable until the software is updated.
• string one—The text string that specifies the module
• >newver —The new version number of software that was not successfully written to the module (for
example, 1.0(1)0)
• >ver —The current version number of the software on the module (for example, 1.0(1)0)
• >reason —The reason the new version cannot be written to the module. The possible values for >reason
include the following:

- write failure
- failed to create a thread to write the image
Recommended Action If the module software cannot be updated, it will not be usable. If the problem persists,
contact the Cisco TAC.

323005
Error Message % ASA-3-323005: Module module_id can not be started completely

%ASA-3-323005: Module in slot slot_num can not be started completely

Explanation This message indicates that the module can not be started completely. The module will remain
in the UNRESPONSIVE state until this condition is corrected. A module that is not fully seated in the slot is
the most likely cause.
• module_id—For a software services module, specifies the service module name.
• slot_num—For a hardware services module, specifies the slot number that contains the module.

Recommended Action Verify that the module is fully seated and check to see if any status LEDs on the
module are on. It may take a minute after fully reseating the module for the ASA to recognize that it is powered
up. If this message appears after verifying that the module is seated and after resetting the module using either
the sw-module module service-module-name reset command or the hw-module module slotnum reset
command, contact the Cisco TAC.

323006
Error Message %ASA-1-323006: Module ips experienced a data channel communication failure,
data channel is DOWN.

Explanation A data channel communication failure occurred and the ASA was unable to forward traffic to
the services module. This failure triggers a failover when the failure occurs on the active ASA in an HA
configuration. The failure also results in the configured fail open or fail closed policy being enforced on traffic

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 Syslog Messages 302003 to 342008
323007

that would normally be sent to the services module. This message is generated whenever a communication
problem over the ASA dataplane occurs between the system module and the services module, which can be
caused when the services module stops, resets, is removed or disabled.
Recommended Action For software services modules such as IPS, recover the module using the sw-module
module ips recover command. For hardware services modules, if this message is not the result of the SSM
reloading or resetting and the corresponding syslog message 505010 is not seen after the SSM returns to an
UP state, reset the module using the hw-module module 1 reset command.

323007
Error Message %ASA-3-323007: Module in slot slot experienced a firware failure and the
recovery is in progress.

Explanation An ASA with a 4GE-SSM installed experienced a short power surge, then rebooted. As a result,
the 4GE-SSM may come online in an unresponsive state. The ASA has detected that the 4GE-SSM is
unresponsive, and automatically restarts the 4GE-SSM.
Recommended Action None required.

324000
Error Message %ASA-3-324000: Drop GTPv version message msg_type from source_interface
:source_address /source_port to dest_interface:dest_address/dest_port Reason: reason

Explanation The packet being processed did not meet the filtering requirements as described in the reason
variable and is being dropped.
Recommended Action None required.

324001
Error Message %ASA-3-324001: GTPv0 packet parsing error from source_interface :source_address
/source_port to dest_interface :dest_address /dest_port , TID: tid_value , Reason: reason

Explanation There was an error processing the packet. The following are possible reasons:
• Mandatory IE is missing
• Mandatory IE incorrect
• IE out of sequence
• Invalid message format.
• Optional IE incorrect
• Invalid TEID
• Unknown IE
• Bad length field
• Unknown GTP message.
• Message too short

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 Syslog Messages 302003 to 342008
324002

• Unexpected message seen

• Null TID
• Version not supported

Recommended Action If this message is seen periodically, it can be ignored. If it is seen frequently, then the
endpoint may be sending out bad packets as part of an attack.

324002
Error Message %ASA-3-324002: No PDP[MCB] exists to process GTPv0 msg_type from
source_interface :source_address /source_port to dest_interface :dest_address /dest_port ,
TID: tid_value

Explanation If this message was preceded by message 321100, memory allocation error, the message indicates
that there were not enough resources to create the PDP context. If not, it was not preceded by message 321100.
For version 0, it indicates that the corresponding PDP context cannot be found. For version 1, if this message
was preceded by message 324001, then a packet processing error occurred, and the operation stopped.
Recommended Action If the problem persists, determine why the source is sending packets without a valid
PDP context.

324003
Error Message %ASA-3-324003: No matching request to process GTPv version msg_type from
source_interface:source_address/source_port to source_interface:dest_address/dest_port

Explanation The response received does not have a matching request in the request queue and should not be
processed further.
Recommended Action If this message is seen periodically, it can be ignored. But if it is seen frequently, then
the endpoint may be sending out bad packets as part of an attack.

324004
Error Message %ASA-3-324004: GTP packet with version%d from source_interface :source_address
/source_port to dest_interface :dest_address /dest_port is not supported

Explanation The packet being processed has a version other than the currently supported version, which is
0 or 1. If the version number printed out is an incorrect number and is seen frequently, then the endpoint may
be sending out bad packets as part of an attack.
Recommended Action None required.

324005
Error Message %ASA-3-324005: Unable to create tunnel from source_interface :source_address
/source_port to dest_interface :dest_address /dest_port

Explanation An error occurred while trying to create the tunnel for the transport protocol data units.

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 Syslog Messages 302003 to 342008
324006

Recommended Action If this message occurs periodically, it can be ignored. If it repeats frequently, contact
the Cisco TAC.

324006
Error Message %ASA-3-324006:GSN IP_address tunnel limit tunnel_limit exceeded, PDP Context
TID tid failed

Explanation The GPRS support node sending the request has exceeded the maximum allowed tunnels created,
so no tunnel will be created.
Recommended Action Check to see whether the tunnel limit should be increased or if there is a possible
attack on the network.

324007
Error Message %ASA-3-324007: Unable to create GTP connection for response from source_address
/0 to dest_address /dest_port

Explanation An error occurred while trying to create the tunnel for the transport protocol data units for a
differentsServicing GPRS support node or gateway GPRS support node.
Recommended Action Check debugging messages to see why the connection was not created correctly. If
the problem persists, contact the Cisco TAC.

324008
Error Message %ASA-3-324008: No PDP exists to update the data sgsn [ggsn] PDPMCB Info REID:
teid_value , Request TEID; teid_value , Local GSN: IPaddress (VPIfNum ), Remove GSN: IPaddress
(VPIfNum )

Explanation When a GTP HA message is received on the standby unit to update the PDP with data sgsn/ggsn
PDPMCB information, the PDP is not found because of a previous PDP update message that was not
successfully delivered or successfully processed on the standby unit.
Recommended Action If this message occurs periodically, you can ignore it. If it occurs frequently, contact
the Cisco TAC.

324300
Error Message %ASA-3-324300: Radius Accounting Request from from_addr has an incorrect
request authenticator

Explanation When a shared secret is configured for a host, the request authenticator is verified with that
secret. If it fails, it is logged and packet processing stops.
• from_addr —The IP address of the host sending the RADIUS accounting request

Recommended Action Check to see that the correct shared secret was configured. If it is, double-check the
source of the packet to make sure that it was not spoofed.

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 Syslog Messages 302003 to 342008
324301

324301
Error Message %ASA-3-324301: Radius Accounting Request has a bad header length hdr_len ,
packet length pkt_len

Explanation The accounting request message has a header length that is not the same as the actual packet
length, so packet processing stops.
• hdr_len —The length indicated in the request header
• pkt_len —The actual packet length

Recommended Action Make sure the packet was not spoofed. If the packet is legitimate, then capture the
packet and make sure the header length is incorrect, as indicated by the message. If the header length is correct,
and if the problem persists, contact the Cisco TAC.

325001
Error Message %ASA-3-325001: Router ipv6_address on interface has conflicting ND (Neighbor
Discovery) settings

Explanation Another router on the link sent router advertisements with conflicting parameters.
• ipv6_address—IPv6 address of the other router
• interface—Interface name of the link with the other router

Recommended Action Verify that all IPv6 routers on the link have the same parameters in the router
advertisement for hop_limit, managed_config_flag, other_config_flag, reachable_time and ns_interval,
and that preferred and valid lifetimes for the same prefix, advertised by several routers, are the same. To list
the parameters per interface, enter the show ipv6 interface command.

325002
Error Message %ASA-4-325002: Duplicate address ipv6_address/MAC_address on interface

Explanation Another system is using your IPv6 address.

• ipv6_address—The IPv6 address of the other router
• MAC_address—The MAC address of the other system, if known; otherwise, it is considered unknown.
• interface—The interface name of the link with the other system

Recommended Action Change the IPv6 address of one of the two systems.

325004
Error Message %ASA-4-325004: IPv6 Extension Header hdr_type action configuration. protocol
from src_int :src_ipv6_addr /src_port to dst_interface : dst_ipv6_addr /dst_port .

Explanation A user has configured one or multiple actions over the specified IPv6 header extension.

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325005

• hdr_type —Can be one of the following values:

ah—Configured action over the AH extension header

count—Configured action over the number of extension headers
destination-option—Configured action over the destination option extension header
esp—Configured action over the ESP extension header
fragment—Configured action over the fragment extension header
hop-by-hop—Configured action over the hop-by-hop extension header
routing-address count—Configured action over the number of addresses in the routing extension header
routing-type—Configured action over the routing type extension header
• action —Can be one of the following values:

denied—The packet is denied.

denied/logged—The packet is denied and logged.
logged—The packet is logged.
Recommended Action If the configured action is not expected, under the policy-map command, check the
action in the match header extension_header_type command and the parameters command, and make the
correct changes. For example:

ciscoasa (config)# policy-map type inspect ipv6 pname

ciscoasa (config-pmap)# parameters
ciscoasa (config-pmap-p)# no match header extension_header_type
! to remove the configuration
ciscoasa (config-pmap-p)# no drop ! so packets with the specified extension_header_type
are not dropped
ciscoasa (config-pmap-p)# no log ! so packets with the specified extension_header_type
are not logged
ciscoasa (config-pmap-p)# no drop log ! so packets with the specified extension_header_type

are not dropped or logged

325005
Error Message %ASA-4-325005: Invalid IPv6 Extension Header Content: string . detail regarding
protocol, ingress and egress interface

Explanation An IPv6 packet with a bad extension header has been detected.
• string —Can be one of the following values:

- wrong extension header order

- duplicate extension header
- routing extension header
Recommended Action Configure the capture command to record the dropped packet, then analyze the cause
of the dropped packet. If the validity check of the IPv6 extension header can be ignored, disable the validity
check in the IPv6 policy map by entering the following commands:

ciscoasa (config)# policy-map type inspect ipv6 policy_name

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 Syslog Messages 302003 to 342008
325006

ciscoasa (config-pmap)# parameters

ciscoasa (config-pmap-p)# no verify-header type

325006
Error Message %ASA-4-325006: IPv6 Extension Header not in order: Type hdr_type occurs after
Type hdr_type . TCP prot from inside src_int : src_ipv6_addr /src_port to dst_interface
:dst_ipv6_addr /dst_port

Explanation An IPv6 packet with out-of-order extension headers has been detected.
Recommended Action Configure the capture command to record the dropped packet, then analyze the
extension header order of the dropped packet. If out-of-order header extensions are allowed, disable the
out-of-order check in the IPv6 type policy map by entering the following commands:

ciscoasa (config)# policy-map type inspect ipv6 policy_name

ciscoasa (config-pmap)# parameters
ciscoasa (config-pmap-p)# no verify-header order

326001
Error Message %ASA-3-326001: Unexpected error in the timer library: error_message

Explanation A managed timer event was received without a context or a correct type, or no handler exists.
Alternatively, if the number of events queued exceeds a system limit, an attempt to process them will occur
at a later time.
Recommended Action If the problem persists, contact the Cisco TAC.

326002
Error Message %ASA-3-326002: Error in error_message : error_message

Explanation The IGMP process failed to shut down upon request. Events that are performed in preparation
for this shutdown may be out-of-sync.
Recommended Action If the problem persists, contact the Cisco TAC.

326004
Error Message %ASA-3-326004: An internal error occurred while processing a packet queue

Explanation The IGMP packet queue received a signal without a packet.

Recommended Action If the problem persists, contact the Cisco TAC.

326005
Error Message %ASA-3-326005: Mrib notification failed for (IP_address, IP_address )

Explanation A packet triggering a data-driven event was received, and the attempt to notify the MRIB failed.

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156
 Syslog Messages 302003 to 342008
326006

Recommended Action If the problem persists, contact the Cisco TAC.

326006
Error Message %ASA-3-326006: Entry-creation failed for (IP_address, IP_address )

Explanation The MFIB received an entry update from the MRIB, but failed to create the entry related to the
addresses displayed. The probable cause is insufficient memory.
Recommended Action If the problem persists, contact the Cisco TAC.

326007
Error Message %ASA-3-326007: Entry-update failed for (IP_address, IP_address )

Explanation The MFIB received an interface update from the MRIB, but failed to create the interface related
to the addresses displayed. The probable cause is insufficient memory.
Recommended Action If the problem persists, contact the Cisco TAC.

326008
Error Message %ASA-3-326008: MRIB registration failed

Explanation The MFIB failed to register with the MRIB.

Recommended Action If the problem persists, contact the Cisco TAC.

326009
Error Message %ASA-3-326009: MRIB connection-open failed

Explanation The MFIB failed to open a connection to the MRIB.

Recommended Action If the problem persists, contact the Cisco TAC.

326010
Error Message %ASA-3-326010: MRIB unbind failed

Explanation The MFIB failed to unbind from the MRIB.

Recommended Action If the problem persists, contact the Cisco TAC.

326011
Error Message %ASA-3-326011: MRIB table deletion failed

Explanation The MFIB failed to retrieve the table that was supposed to be deleted.
Recommended Action If the problem persists, contact the Cisco TAC.

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157
 Syslog Messages 302003 to 342008
326012

326012
Error Message %ASA-3-326012: Initialization of string functionality failed

Explanation The initialization of a specified functionality failed. This component might still operate without
the functionality.
Recommended Action If the problem persists, contact the Cisco TAC.

326013
Error Message %ASA-3-326013: Internal error: string in string line %d (%s )

Explanation A fundamental error occurred in the MRIB.

Recommended Action If the problem persists, contact the Cisco TAC.

326014
Error Message %ASA-3-326014: Initialization failed: error_message error_message

Explanation The MRIB failed to initialize.

Recommended Action If the problem persists, contact the Cisco TAC.

326015
Error Message %ASA-3-326015: Communication error: error_message error_message

Explanation The MRIB received a malformed update.

Recommended Action If the problem persists, contact the Cisco TAC.

326016
Error Message %ASA-3-326016: Failed to set un-numbered interface for interface_name (string
)

Explanation The PIM tunnel is not usable without a source address. This situation occurs because a numbered
interface cannot be found, or because of an internal error.
Recommended Action If the problem persists, contact the Cisco TAC.

326017
Error Message %ASA-3-326017: Interface Manager error - string in string : string

Explanation An error occurred while creating a PIM tunnel interface.

Recommended Action If the problem persists, contact the Cisco TAC.

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158
 Syslog Messages 302003 to 342008
326019

326019
Error Message %ASA-3-326019: string in string : string

Explanation An error occurred while creating a PIM RP tunnel interface.

Recommended Action If the problem persists, contact the Cisco TAC.

326020
Error Message %ASA-3-326020: List error in string : string

Explanation An error occurred while processing a PIM interface list.

Recommended Action If the problem persists, contact the Cisco TAC.

326021
Error Message %ASA-3-326021: Error in string : string

Explanation An error occurred while setting the SRC of a PIM tunnel interface.
Recommended Action If the problem persists, contact the Cisco TAC.

326022
Error Message %ASA-3-326022: Error in string : string

Explanation The PIM process failed to shut down upon request. Events that are performed in preparation for
this shutdown may be out-of-sync.
Recommended Action If the problem persists, contact the Cisco TAC.

326023
Error Message %ASA-3-326023: string - IP_address : string

Explanation An error occurred while processing a PIM group range.

Recommended Action If the problem persists, contact the Cisco TAC.

326024
Error Message %ASA-3-326024: An internal error occurred while processing a packet queue.

Explanation The PIM packet queue received a signal without a packet.

Recommended Action If the problem persists, contact the Cisco TAC.

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 Syslog Messages 302003 to 342008
326025

326025
Error Message %ASA-3-326025: string

Explanation An internal error occurred while trying to send a message. Events scheduled to occur on the
receipt of a message, such as deletion of the PIM tunnel IDB, may not occur.
Recommended Action If the problem persists, contact the Cisco TAC.

326026
Error Message %ASA-3-326026: Server unexpected error: error_message

ExplanationThe MRIB failed to register a client.

Recommended Action If the problem persists, contact the Cisco TAC.

326027
Error Message %ASA-3-326027: Corrupted update: error_message

ExplanationThe MRIB received a corrupt update.

Recommended Action If the problem persists, contact the Cisco TAC.

326028
Error Message %ASA-3-326028: Asynchronous error: error_message

ExplanationAn unhandled asynchronous error occurred in the MRIB API.

Recommended Action If the problem persists, contact the Cisco TAC.

327001
Error Message %ASA-3-327001: IP SLA Monitor: Cannot create a new process

ExplanationThe IP SLA monitor was unable to start a new process.

Recommended Action Check the system memory. If memory is low, then this is probably the cause. Try to
reenter the commands when memory is available. If the problem persists, contact the Cisco TAC.

327002
Error Message %ASA-3-327002: IP SLA Monitor: Failed to initialize, IP SLA Monitor
functionality will not work

ExplanationThe IP SLA monitor failed to initialize. This condition is caused by either the timer wheel function
failing to initialize or a process not being created. Sufficient memory is probably not available to complete
the task.

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160
 Syslog Messages 302003 to 342008
327003

Recommended Action Check the system memory. If memory is low, then this is probably the cause. Try to
reenter the commands when memory is available. If the problem persists, contact the Cisco TAC.

327003
Error Message %ASA-3-327003: IP SLA Monitor: Generic Timer wheel timer functionality failed
to initialize

ExplanationThe IP SLA monitor cannot initialize the timer wheel.

Recommended Action Check the system memory. If memory is low, then the timer wheel function did not
initialize. Try to reenter the commands when memory is available. If the problem persists, contact the Cisco
TAC.

328001
Error Message %ASA-3-328001: Attempt made to overwrite a set stub function in string .

ExplanationA single function can be set as a callback for when a stub with a check registry is invoked. An
attempt to set a new callback failed because a callback function has already been set.
• string—The name of the function

Recommended Action If the problem persists, contact the Cisco TAC.

328002
Error Message %ASA-3-328002: Attempt made in string to register with out of bounds key

Explanation In the FASTCASE registry, the key has to be smaller than the size specified when the registry
was created. An attempt was made to register with a key out-of-bounds.
Recommended Action Copy the error message exactly as it appears, and report it to the Cisco TAC.

329001
Error Message %ASA-3-329001: The string0 subblock named string1 was not removed

ExplanationA software error has occurred. IDB subblocks cannot be removed.

• string0 —SWIDB or HWIDB
• string1 —The name of the subblock

Recommended Action If the problem persists, contact the Cisco TAC.

331001
Error Message ASA-3-331001: Dynamic DNS Update for 'fqdn_name ' = ip_address failed

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331002

ExplanationThe dynamic DNS subsystem failed to update the resource records on the DNS server. This
failure might occur if the ASA is unable to contact the DNS server or the DNS service is not running on the
destination system.
• fqdn_name —The fully qualified domain name for which the DNS update was attempted
• ip_address —The IP address of the DNS update

Recommended Action Make sure that a DNS server is configured and reachable by the ASA. If the problem
persists, contact the Cisco TAC.

331002
Error Message ASA-5-331002: Dynamic DNS type RR for ('fqdn_name ' - ip_address | ip_address
- 'fqdn_name ') successfully updated in DNS server dns_server_ip

Explanation A dynamic DNS update succeeded in the DNS server.

• type —The type of resource record, which may be A or PTR
• fqdn_name —The fully qualified domain name for which the DNS update was attempted
• ip_address —The IP address of the DNS update
• dns_server_ip —The IP address of the DNS server

Recommended Action None required.

332001
Error Message %ASA-3-332001: Unable to open cache discovery socket, WCCP V2 closing down.

Explanation An internal error that indicates the WCCP process was unable to open the UDP socket used to
listen for protocol messages from caches.
Recommended Action Ensure that the IP configuration is correct and that at least one IP address has been
configured.

332002
Error Message %ASA-3-332002: Unable to allocate message buffer, WCCP V2 closing down.

Explanation An internal error that indicates the WCCP process was unable to allocate memory to hold
incoming protocol messages.
Recommended Action Ensure that enough memory is available for all processes.

332003
Error Message %ASA-5-332003: Web Cache IP_address /service_ID acquired

Explanation A service from the web cache of the ASA was acquired.

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332004

• IP_address—The IP address of the web cache

• service_ID—The WCCP service identifier

Recommended Action None required.

332004
Error Message %ASA-1-332004: Web Cache IP_address /service_ID lost

Explanation A service from the web cache of the ASA was lost.
• IP_address—The IP address of the web cache
• service_ID—The WCCP service identifier

Recommended Action Verify operation of the specified web cache.

333001
Error Message %ASA-6-333001: EAP association initiated - context: EAP-context

Explanation An EAP association has been initiated with a remote host.

• EAP-context —A unique identifier for the EAP session, displayed as an eight-digit hexadecimal number
(for example, 0x2D890AE0)

Recommended Action None required.

333002
Error Message %ASA-5-333002: Timeout waiting for EAP response - context:EAP-context

Explanation A timeout occurred while waiting for an EAP response.

• EAP-context —A unique identifier for the EAP session displayed as an eight-digit hexadecimal number
(for example, 0x2D890AE0)

Recommended Action None required.

333003
Error Message %ASA-6-333003: EAP association terminated - context:EAP-context

Explanation The EAP association has been terminated with the remote host.
• EAP-context —A unique identifier for the EAP session displayed as an eight-digit hexadecimal number
(for example, 0x2D890AE0)

Recommended Action None required.

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163
 Syslog Messages 302003 to 342008
333004

333004
Error Message %ASA-7-333004: EAP-SQ response invalid - context:EAP-context

Explanation The EAP-Status Query response failed basic packet validation.

• EAP-context —A unique identifier for the EAP session displayed as an eight-digit hexadecimal number
(for example, 0x2D890AE0)

Recommended Action If the problem persists, contact the Cisco TAC.

333005
Error Message %ASA-7-333005: EAP-SQ response contains invalid TLV(s) - context:EAP-context

Explanation The EAP-Status Query response has one or more invalid TLVs.
• EAP-context —A unique identifier for the EAP session displayed as an eight-digit hexadecimal number
(for example, 0x2D890AE0)

Recommended Action If the problem persists, contact the Cisco TAC.

333006
Error Message %ASA-7-333006: EAP-SQ response with missing TLV(s) - context:EAP-context

Explanation The EAP-Status Query response is missing one or more mandatory TLVs.
• EAP-context —A unique identifier for the EAP session displayed as an eight-digit hexadecimal number
(for example, 0x2D890AE0)

Recommended Action If the problem persists, contact the Cisco TAC.

333007
Error Message %ASA-7-333007: EAP-SQ response TLV has invalid length - context:EAP-context

Explanation The EAP-Status Query response includes a TLV with an invalid length.
• EAP-context —A unique identifier for the EAP session displayed as an eight-digit hexadecimal number
(for example, 0x2D890AE0)

Recommended Action If the problem persists, contact the Cisco TAC.

333008
Error Message %ASA-7-333008: EAP-SQ response has invalid nonce TLV - context:EAP-context

Explanation The EAP-Status Query response includes an invalid nonce TLV.

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 Syslog Messages 302003 to 342008
333009

• EAP-context —A unique identifier for the EAP session displayed as an eight-digit hexadecimal number
(for example, 0x2D890AE0)

Recommended Action If the problem persists, contact the Cisco TAC.

333009
Error Message %ASA-6-333009: EAP-SQ response MAC TLV is invalid - context:EAP-context

Explanation The EAP-Status Query response includes a MAC that does not match the calculated MAC.
• EAP-context —A unique identifier for the EAP session displayed as an eight-digit hexadecimal number
(for example, 0x2D890AE0)

Recommended Action If the problem persists, contact the Cisco TAC.

333010
Error Message %ASA-5-333010: EAP-SQ response Validation Flags TLV indicates PV request -
context:EAP-context

Explanation The EAP-Status Query response includes a validation flags TLV, which indicates that the peer
requested a full posture validation.
Recommended Action None required.

334001
Error Message %ASA-6-334001: EAPoUDP association initiated - host-address

Explanation An EAPoUDP association has been initiated with a remote host.

• host-address —The IP address of the host in dotted decimal format (for example, 10.86.7.101)

Recommended Action None required.

334002
Error Message %ASA-5-334002: EAPoUDP association successfully established - host-address

Explanation An EAPoUDP association has been successfully established with the host.
• host-address —The IP address of the host in dotted decimal format (for example, 10.86.7.101)

Recommended Action None required.

334003
Error Message %ASA-5-334003: EAPoUDP association failed to establish - host-address

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 Syslog Messages 302003 to 342008
334004

Explanation An EAPoUDP association has failed to establish with the host.

• host-address —The IP address of the host in dotted decimal format (for example, 10.86.7.101)

Recommended Action Verify the configuration of the Cisco Secure Access Control Server.

334004
Error Message %ASA-6-334004: Authentication request for NAC Clientless host - host-address

Explanation An authentication request was made for a NAC clientless host.

• host-address —The IP address of the host in dotted decimal format (for example, 10.86.7.101)

Recommended Action None required.

334005
Error Message %ASA-5-334005: Host put into NAC Hold state - host-address

Explanation The NAC session for the host was put into the Hold state.
• host-address —The IP address of the host in dotted decimal format (for example, 10.86.7.101)

Recommended Action None required.

334006
Error Message %ASA-5-334006: EAPoUDP failed to get a response from host - host-address

Explanation An EAPoUDP response was not received from the host.

• host-address —The IP address of the host in dotted decimal format (for example, 10.86.7.101)

Recommended Action None required.

334007
Error Message %ASA-6-334007: EAPoUDP association terminated - host-address

Explanation An EAPoUDP association has terminated with the host.

• host-address —The IP address of the host in dotted decimal format (for example, 10.86.7.101)

Recommended Action None required.

334008
Error Message %ASA-6-334008: NAC EAP association initiated - host-address , EAP context:
EAP-context

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166
 Syslog Messages 302003 to 342008
334009

Explanation EAPoUDP has initiated EAP with the host.

• host-address —The IP address of the host in dotted decimal format (for example, 10.86.7.101)
• EAP-context —A unique identifier for the EAP session displayed as an eight-digit, hexadecimal number
(for example, 0x2D890AE0)

Recommended Action None required.

334009
Error Message %ASA-6-334009: Audit request for NAC Clientless host - Assigned_IP.

Explanation An audit request is being sent for the specified assigned IP address.
• Assigned_IP —The IP address assigned to the client

Recommended Action None required.

335001
Error Message %ASA-6-335001: NAC session initialized - host-address

Explanation A NAC session has started for a remote host.

• host-address —The IP address of the host in dotted decimal format (for example, 10.86.7.101)

Recommended Action None required.

335002
Error Message %ASA-5-335002: Host is on the NAC Exception List - host-address , OS: oper-sys

Explanation The client is on the NAC Exception List and is therefore not subject to posture validation.
• host-address —The IP address of the host in dotted decimal format (for example, 10.1.1.1)
• oper-sys —The operating system (for example, Windows XP) of the host

Recommended Action None required.

335003
Error Message %ASA-5-335003: NAC Default ACL applied, ACL:ACL-name - host-address

Explanation The NAC default ACL has been applied for the client.
• ACL-name —The name of the ACL being applied
• host-address —The IP address of the host in dotted decimal format (for example, 10.1.1.1)

Recommended Action None required.

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167
 Syslog Messages 302003 to 342008
335004

335004
Error Message %ASA-6-335004: NAC is disabled for host - host-address

Explanation NAC is disabled for the remote host.

• host-address —The IP address of the host in dotted decimal format (for example, 10.1.1.1)

Recommended Action None required.

335005
Error Message %ASA-4-335005: NAC Downloaded ACL parse failure - host-address

Explanation Parsing of a downloaded ACL failed.

• host-address —The IP address of the host in dotted decimal format (for example, 10.1.1.1)

Recommended Action Verify the configuration of the Cisco Secure Access Control Server.

335006
Error Message %ASA-6-335006: NAC Applying ACL: ACL-name - host-address

Explanation The name of the ACL that is being applied as a result of NAC posture validation.
• ACL-name —The name of the ACL being applied
• host-address —The IP address of the host in dotted decimal format (for example, 10.1.1.1)

Recommended Action None required.

335007
Error Message %ASA-7-335007: NAC Default ACL not configured - host-address

Explanation A NAC default ACL has not been configured.

• host-address —The IP address of the host in dotted decimal format (for example, 10.1.1.1)

Recommended Action None required.

335008
Error Message %ASA-5-335008: NAC IPsec terminate from dynamic ACL: ACL-name - host-address

Explanation A dynamic ACL obtained as a result of PV requires IPsec termination.

• ACL-name —The name of the ACL being applied
• host-address —The IP address of the host in dotted decimal format (for example, 10.1.1.1)

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 Syslog Messages 302003 to 342008
335009

Recommended Action None required.

335009
Error Message %ASA-6-335009: NAC Revalidate request by administrative action - host-address

Explanation A NAC Revalidate action was requested by the administrator.

• host-address —The IP address of the host in dotted decimal format (for example, 10.1.1.1)

Recommended Action None required.

335010
Error Message %ASA-6-335010: NAC Revalidate All request by administrative action - num
sessions

Explanation A NAC Revalidate All action was requested by the administrator.

• num —A decimal integer that indicates the number of sessions to be revalidated

Recommended Action None required.

335011
Error Message %ASA-6-335011: NAC Revalidate Group request by administrative action for
group-name group - num sessions

Explanation A NAC Revalidate Group action was requested by the administrator.

• group-name —The VPN group name
• num —A decimal integer that indicates the number of sessions to be revalidated

Recommended Action None required.

335012
Error Message %ASA-6-335012: NAC Initialize request by administrative action - host-address

Explanation A NAC Initialize action was requested by the administrator.

• host-address —The IP address of the host in dotted decimal format (for example, 10.1.1.1)

Recommended Action None required.

335013
Error Message %ASA-6-335013: NAC Initialize All request by administrative action - num
sessions

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169
 Syslog Messages 302003 to 342008
335014

Explanation A NAC Initialize All action was requested by the administrator.

• num —A decimal integer that indicates the number of sessions to be revalidated

Recommended Action None required.

335014
Error Message %ASA-6-335014: NAC Initialize Group request by administrative action for
group-name group - num sessions

Explanation A NAC Initialize Group action was requested by the administrator.

• group-name —The VPN group name
• num —A decimal integer that indicates the number of sessions to be revalidated

Recommended Action None required.

336001
Error Message %ASA-3-336001 Route desination_network stuck-in-active state in EIGRP-ddb_name
as_num. Cleaning up

Explanation The SIA state means that an EIGRP router has not received a reply to a query from one or more
neighbors within the time allotted (approximately three minutes). When this happens, EIGRP clears the
neighbors that did not send a reply and logs an error message for the route that became active.
• destination_network —The route that became active
• ddb_name —IPv4
• as_num —The EIGRP router

Recommended Action Check to see why the router did not get a response from all of its neighbors and why
the route disappeared.

336002
Error Message %ASA-3-336002: Handle handle_id is not allocated in pool.

Explanation The EIGRP router is unable to find the handle for the next hop.
• handle_id —The identity of the missing handle

Recommended Action If the problem persists, contact the Cisco TAC.

336003
Error Message %ASA-3-336003: No buffers available for bytes byte packet

Explanation The DUAL software was unable to allocate a packet buffer. The ASA may be out of memory.

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 Syslog Messages 302003 to 342008
336004

• bytes —Number of bytes in the packet

Recommended Action Check to see if the ASA is out of memory by entering the show mem or show tech
command. If the problem persists, contact the Cisco TAC.

336004
Error Message %ASA-3-336004: Negative refcount in pakdesc pakdesc.

Explanation The reference count packet count became negative.

• pakdesc —Packet identifier

Recommended Action If the problem persists, contact the Cisco TAC.

336005
Error Message %ASA-3-336005: Flow control error, error , on interface_name.

Explanation The interface is flow blocked for multicast. Qelm is the queue element, and in this case, the last
multicast packet on the queue for this particular interface.
• error —Error statement: Qelm on flow ready
• interface_name —Name of the interface on which the error occurred

Recommended Action If the problem persists, contact the Cisco TAC.

336006
Error Message %ASA-3-336006: num peers exist on IIDB interface_name.

Explanation Peers still exist on a particular interface during or after cleanup of the IDB of the EIGRP.
• num —The number of peers
• interface_name —The interface name

Recommended Action If the problem persists, contact the Cisco TAC.

336007
Error Message %ASA-3-336007: Anchor count negative

Explanation An error occurred and the count of the anchor became negative when it was released.
Recommended Action If the problem persists, contact the Cisco TAC.

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171
 Syslog Messages 302003 to 342008
336008

336008
Error Message %ASA-3-336008: Lingering DRDB deleting IIDB, dest network, nexthop address
(interface), origin origin_str

Explanation An interface is being deleted and some lingering DRDB exists.

• network—The destination network
• address—The nexthop address
• interface—The nexthop interface
• origin_str—String defining the origin

Recommended Action If the problem persists, contact the Cisco TAC.

336009
Error Message %ASA-3-336009 ddb_name as_id: Internal Error

Explanation An internal error occurred.

• ddb_name —PDM name (for example, IPv4 PDM)
• as_id —Autonomous system ID

Recommended Action If the problem persists, contact the Cisco TAC.

336010
Error Message %ASA-5-336010 EIGRP-ddb_name tableid as_id: Neighbor address (%interface) is
event_msg: msg

Explanation A neighbor went up or down.

• ddb_name —IPv4
• tableid — Internal ID for the RIB
• as_id —Autonomous system ID
• address —IP address of the neighbor
• interface —Name of the interface
• event_msg — Event that is occurring for the neighbor (that is, up or down)
• msg —Reason for the event. Possible event_msg and msg value pairs include:

- resync: peer graceful-restart

- down: holding timer expired
- up: new adjacency

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 Syslog Messages 302003 to 342008
336011

- down: Auth failure

- down: Stuck in Active
- down: Interface PEER-TERMINATION received
- down: K-value mismatch
- down: Peer Termination received
- down: stuck in INIT state
- down: peer info changed
- down: summary configured
- down: Max hopcount changed
- down: metric changed
- down: [No reason]
Recommended Action Check to see why the link on the neighbor is going down or is flapping. This may be
a sign of a problem, or a problem may occur because of this.

336011
Error Message %ASA-6-336011: event event

Explanation A dual event occurred. The events can be one of the following:
• Redist rt change
• SIA Query while Active

Recommended Action If the problem persists, contact the Cisco TAC.

336012
Error Message %ASA-3-336012: Interface interface_names going down and neighbor_links links
exist

Explanation An interface is going down or is being removed from routing through IGRP, but not all links
(neighbors) have been removed from the topology table.
Recommended Action If the problem persists, contact the Cisco TAC.

336013
Error Message %ASA-3-336013: Route iproute, iproute_successors successors, db_successors
rdbs

Explanation A hardware or software error occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

173
 Syslog Messages 302003 to 342008
336014

336014
Error Message %ASA-3-336014: “EIGRP_PDM_Process_name, event_log”

Explanation A hardware or software error occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

336015
Error Message %ASA-3-336015: “Unable to open socket for AS as_number”

Explanation A hardware or software error occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

336016
Error Message %ASA-3-336016: Unknown timer type timer_type expiration

Explanation A hardware or software error occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

336019
Error Message %ASA-3-336019: process_name as_number: prefix_source threshold prefix level
(prefix_threshold) reached

Explanation The number of prefixes in the topology database has reached the configured or default threshold
level. The prefix source may be any of the following:
• Neighbor
• Redistributed
• Aggregate

Recommended Action Use the show eigrp accounting command to obtain details about the source of the
prefixes and take corrective action.

337000
Error Message %ASA-6-337000: Created BFD session with local discriminator <id> on
<real_interface> with neighbor <real_host_ip>

Explanation This syslog message indicates that a BFD active session has been created.
• id— A numerical field that denotes the local discriminator value for a particular BFD session
• real_interface— The interface nameif on which the BFD session is running

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 Syslog Messages 302003 to 342008
337001

• real_host_ip— The IP address of the neighbor with which the BFD session has come up

Recommended Action None.

337001
Error Message %ASA-6-337001: Terminated BFD session with local discriminator <id> on
<real_interface> with neighbor <real_host_ip> due to <failure_reason>

Explanation This syslog message indicates that an active BFD session has been terminated.
• id— A numerical field that denotes the local discriminator value for a particular BFD session
• real_interface— The interface nameif on which the BFD session is running
• real_host_ip— The IP address of the neighbor with which the BFD session has come up
• failure_reason— One of the following failure reasons: BFD going down on peer’s side, BFD configuration
removal on peer’s side, Detection timer expiration, Echo function failure, Path to peer going down, Local
BFD configuration removal, BFD client configuration removal

Recommended Action None.

337005
Error Message %ASA-4-337005: Phone Proxy SRTP: Media session not found for
media_term_ip/media_term_port for packet from in_ifc:src_ip/src_port to
out_ifc:dest_ip/dest_port

Explanation The adaptive security appliance received an SRTP or RTP packet that was destined to go to the
media termination IP address and port, but the corresponding media session to process this packet was not
found.
• in_ifc—The input interface
• src_ip—The source IP address of the packet
• src_port—The source port of the packet
• out_ifc—The output interface
• dest_ip—The destination IP address of the packet
• dest_port—The destination port of the packet.

Recommended Action If this message occurs at the end of the call, it is considered normal because the
signaling messages may have released the media session, but the endpoint is continuing to send a few SRTP
or RTP packets. If this message occurs for an odd-numbered media termination port, the endpoint is sending
RTCP, which must be disabled from the CUCM. If this message happens continuously for a call, debug the
signaling message transaction either using phone proxy debug commands or capture commands to determine
if the signaling messages are being modified with the media termination IP address and port..

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175
 Syslog Messages 302003 to 342008
338001

338001
Error Message %ASA-4-338001: Dynamic filter monitored blacklisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port) to out_interface :dest_ip_addr
/dest_port , (mapped-ip /mapped-port), source malicious address resolved from local or
dynamic list: domain name, threat-level: level_value, category: category_name

Explanation Traffic from a blacklisted domain in the dynamic filter database has appeared. The threat level
is a string that shows one of the following values: none, very-low, low, moderate, high, and very-high. The
category is a string that shows the reason why a domain name is blacklisted (for example, botnet, Trojan, and
spyware).
Recommended Action Access to a malicious site has been logged. Use the internal IP address to trace the
infected machine, or enter the dynamic-filter drop blacklist command to automatically drop such traffic.

338002
Error Message %ASA-4-338002: Dynamic filter monitored blacklisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr
/dest_port (mapped-ip /mapped-port ), destination malicious address resolved from local or
dynamic list: domain name, threat-level: level_value, category: category_name

Explanation Traffic to a blacklisted domain name in the dynamic filter database has appeared. The threat
level is a string that shows one of the following values: none, very-low, low, moderate, high, and very-high.
The category is a string that shows the reason why a domain name is blacklisted (for example, botnet, Trojan,
and spyware).
Recommended Action Access to a malicious site has been logged. Use the internal IP address to trace the
infected machine, or enter the dynamic-filter drop blacklist command to automatically drop such traffic.

338003
Error Message %ASA-4-338003: Dynamic filter monitored blacklisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port) to out_interface :dest_ip_addr
/dest_port , (mapped-ip /mapped-port), source malicious address resolved from local or
dynamic list: ip address/netmask, threat-level: level_value, category: category_name

Explanation Traffic from a blacklisted IP address in the dynamic filter database has appeared. The threat
level is a string that shows one of the following values: none, very-low, low, moderate, high, and very-high.
The category is a string that shows the reason why a domain name is blacklisted (for example, botnet, Trojan,
and spyware).
Recommended Action Access to a malicious site has been logged. Use the internal IP address to trace the
infected machine, or enter the dynamic-filter drop blacklist command to automatically drop such traffic.

338004
Error Message %ASA-4-338004: Dynamic filter monitored blacklisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr

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176
 Syslog Messages 302003 to 342008
338005

/dest_port (mapped-ip /mapped-port ), destination malicious address resolved from local or

dynamic list: ip address/netmask, threat-level: level_value, category: category_name

Explanation Traffic to a blacklisted IP address in the dynamic filter database has appeared. The threat level
is a string that shows one of the following values: none, very-low, low, moderate, high, and very-high. The
category is a string that shows the reason why a domain name is blacklisted (for example, botnet, Trojan, and
spyware).
Recommended Action Access to a malicious site has been logged. Use the internal IP address to trace the
infected machine, or enter the dynamic-filter drop blacklist command to automatically drop such traffic.

338005
Error Message %ASA-4-338005: Dynamic filter dropped blacklisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr
/dest_port (mapped-ip /mapped-port ), source malicious address resolved from local or dynamic
list: domain name, threat-level: level_value, category: category_name

Explanation Traffic from a black-listed domain name in the dynamic filter database was denied. The threat
level is a string that shows one of the following values: none, very-low, low, moderate, high, and very-high.
The category is a string that shows the reason why a domain name is blacklisted (for example, botnet, Trojan,
and spyware).
Recommended Action None required.

338006
Error Message %ASA-4-338006: Dynamic filter dropped blacklisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr
/dest_port (mapped-ip /mapped-port ), destination malicious address resolved from local or
dynamic list: domain name, threat-level: level_value, category: category_name

Explanation Traffic to a blacklisted domain name in the dynamic filter database was denied. The threat level
is a string that shows one of the following values: none, very-low, low, moderate, high, and very-high. The
category is a string that shows the reason why a domain name is blacklisted (for example, botnet, Trojan, and
spyware).
Recommended Action None required.

338007
Error Message %ASA-4-338007: Dynamic filter dropped blacklisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr
/dest_port (mapped-ip /mapped-port ), source malicious address resolved from local or dynamic
list: ip address/netmask, threat-level: level_value, category: category_name

Explanation Traffic from a blacklisted IP address in the dynamic filter database was denied. The threat level
is a string that shows one of the following values: none, very-low, low, moderate, high, and very-high. The
category is a string that shows the reason why a domain name is blacklisted (for example, botnet, Trojan, and
spyware).
Recommended Action None required.

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177
 Syslog Messages 302003 to 342008
338008

338008
Error Message %ASA-4-338008: Dynamic filter dropped blacklisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr
/dest_port (mapped-ip /mapped-port ), destination malicious address resolved from local or
dynamic list: ip address/netmask, threat-level: level_value, category: category_name

Explanation Traffic to a blacklisted IP address in the dynamic filter database was denied. The threat level is
a string that shows one of the following values: none, very-low, low, moderate, high, and very-high. The
category is a string that shows the reason why a domain name is blacklisted (for example, botnet, Trojan, and
spyware).
Recommended Action None required.

338101
Error Message %ASA-4-338101: Dynamic filter action whitelisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port) to out_interface :dest_ip_addr
/dest_port , (mapped-ip /mapped-port), source malicious address resolved from local or
dynamic list: domain name

Explanation Traffic from a whitelisted domain in the dynamic filter database has appeared.
Recommended Action None required.

338102
Error Message %ASA-4-338102: Dynamic filter action whitelisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr
/dest_port (mapped-ip /mapped-port ), destination malicious address resolved from local or
dynamic list: domain name

Explanation Traffic to a whitelisted domain name in the dynamic filter database has appeared.
Recommended Action None required.

338103
Error Message %ASA-4-338103: Dynamic filter action whitelisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port) to out_interface :dest_ip_addr
/dest_port , (mapped-ip /mapped-port), source malicious address resolved from local or
dynamic list: ip address/netmask

Explanation Traffic from a whitelisted IP address in the dynamic filter database has appeared.
Recommended Action None required.

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178
 Syslog Messages 302003 to 342008
338104

338104
Error Message %ASA-4-338104: Dynamic filter action whitelisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr
/dest_port (mapped-ip /mapped-port ), destination malicious address resolved from local or
dynamic list: ip address/netmask

Explanation Traffic to a whitelisted IP address in the dynamic filter database has appeared.
Recommended Action None required.

338201
Error Message %ASA-4-338201: Dynamic filter monitored greylisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port) to out_interface :dest_ip_addr
/dest_port , (mapped-ip /mapped-port), source malicious address resolved from local or
dynamic list: domain name, threat-level: level_value, category: category_name

Explanation Traffic from a greylisted domain in the dynamic filter database has appeared. The threat level
is a string that shows one of the following values: none, very-low, low, moderate, high, and very-high. The
category is a string that shows the reason why a domain name is blacklisted (for example, botnet, Trojan, and
spyware).
Recommended Action Access to a malicious site has been logged. Use the internal IP address to trace the
infected machine, or enter the dynamic-filter drop blacklist command and the dynamic-filter
ambiguous-is-black command to automatically drop such traffic.

338202
Error Message %ASA-4-338202: Dynamic filter monitored greylisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr
/dest_port (mapped-ip /mapped-port ), destination malicious address resolved from local or
dynamic list: domain name, threat-level: level_value, category: category_name

Explanation Traffic to a greylisted domain name in the dynamic filter database has appeared. The threat level
is a string that shows one of the following values: none, very-low, low, moderate, high, and very-high. The
category is a string that shows the reason why a domain name is blacklisted (for example, botnet, Trojan, and
spyware).
Recommended Action Access to a malicious site has been logged. Use the internal IP address to trace the
infected machine, or enter the dynamic-filter drop blacklist command and the dynamic-filter
ambiguous-is-black command to automatically drop such traffic.

338203
Error Message %ASA-4-338203: Dynamic filter dropped greylisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr
/dest_port (mapped-ip /mapped-port ), source malicious address resolved from local or dynamic
list: domain name, threat-level: level_value, category: category_name

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 Syslog Messages 302003 to 342008
338204

Explanation Traffic from a greylisted domain name in the dynamic filter database was denied; however, the
malicious IP address was also resolved to domain names that are unknown to the dynamic filter database. The
threat level is a string that shows one of the following values: none, very-low, low, moderate, high, and
very-high. The category is a string that shows the reason why a domain name is blacklisted (for example,
botnet, Trojan, and spyware).
Recommended Action Access to a malicious site was dropped. If you do not want to automatically drop
greylisted traffic whose IP address matches both blacklisted domain names and unknown domain names,
disable the dynamic-filter ambiguous-is-black command.

338204
Error Message %ASA-4-338204: Dynamic filter dropped greylisted protocol traffic from
in_interface :src_ip_addr /src_port (mapped-ip /mapped-port ) to out_interface :dest_ip_addr
/dest_port (mapped-ip /mapped-port ), destination malicious address resolved from local or
dynamic list: domain name, threat-level: level_value, category: category_name

Explanation Traffic to a greylisted domain name in the dynamic filter database was denied; however, the
malicious IP address was also resolved to domain names that are unknown to the dynamic filter database. The
threat level is a string that shows one of the following values: none, very-low, low, moderate, high, and
very-high. The category is a string that shows the reason why a domain name is blacklisted (for example,
botnet, Trojan, and spyware).
Recommended Action Access to a malicious site was dropped. If you do not want to automatically drop
greylisted traffic whose IP address matches both blacklisted domain names and unknown domain names,
disable the dynamic-filter ambiguous-is-black command.

338301
Error Message %ASA-4-338301: Intercepted DNS reply for domain name from in_interface
:src_ip_addr /src_port to out_interface :dest_ip_addr /dest_port , matched list

Explanation A DNS reply that was present in an administrator whitelist, blacklist, or IronPort list was
intercepted.
• name— The domain name
• list —The list that includes the domain name, administrator whitelist, blacklist, or IronPort list

Recommended Action None required.

338302
Error Message %ASA-5-338302: Address ipaddr discovered for domain name from list , Adding
rule

Explanation An IP address that was discovered from a DNS reply to the dynamic filter rule table was added.
• ipaddr— The IP address from the DNS reply
• name— The domain name

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 Syslog Messages 302003 to 342008
338303

• list —The list that includes the domain name, administrator blacklist, or IronPort list

Recommended Action None required.

338303
Error Message %ASA-5-338303: Address ipaddr (name) timed out, Removing rule

Explanation An IP address that was discovered from the dynamic filter rule table was removed.
• ipaddr— The IP address from the DNS reply
• name— The domain name

Recommended Action None required.

338304
Error Message %ASA-6-338304: Successfully downloaded dynamic filter data file from updater
server url

Explanation A new version of the data file has been downloaded.

• url —The URL of the updater server

Recommended Action None required.

338305
Error Message %ASA-3-338305: Failed to download dynamic filter data file from updater server
url

Explanation The dynamic filter database has failed to download.

• url —The URL of the updater server

Recommended Action Make sure that you have a DNS configuration on the ASA so that the updater server
URL can be resolved. If you cannot ping the server from the ASA, check with your network administrator
for the correct network connection and routing configuration. If you are still having problems, contact the
Cisco TAC.

338306
Error Message %ASA-3-338306: Failed to authenticate with dynamic filter updater server url

Explanation The ASA failed to authenticate with the dynamic filter updater server.
• url —The URL of the updater server

Recommended Action Contact the Cisco TAC.

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181
 Syslog Messages 302003 to 342008
338307

338307
Error Message %ASA-3-338307: Failed to decrypt downloaded dynamic filter database file

Explanation The downloaded dynamic filter database file failed to decrypt.

Recommended Action Contact the Cisco TAC.

338308
Error Message %ASA-5-338308: Dynamic filter updater server dynamically changed from
old_server_host : old_server_port to new_server_host : new_server_port

Explanation The ASA was directed to a new updater server host or port.
• old_server_host :old_server_port —The previous updater server host and port
• new_server_host :new_server_port —The new updater server host and port

Recommended Action None required.

338309
Error Message %ASA-3-338309: The license on this ASA does not support dynamic filter updater
feature.

Explanation The dynamic filter updater is a licensed feature; however, the license on the ASA does not
support this feature.
Recommended Action None required.

338310
Error Message %ASA-3-338310: Failed to update from dynamic filter updater server url,
reason: reason string

Explanation The ASA failed to receive an update from the dynamic filter updater server.
• url— The URL of the updater server
• reason string —The reason for the failure, which can be one of the following:

- Failed to connect to updater server

- Received invalid server response
- Received invalid server manifest
- Error in stored update file information
- Script error
- Function call error
- Out of memory

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182
 Syslog Messages 302003 to 342008
340001

Recommended Action Check the network connection to the server. Try to ping the server URL, which is
shown in the output of the show dynamic-filter updater-client command. Make sure that the port is allowed
through your network. If the network connection is not the problem, contact your network administrator.

340001
Error Message %ASA-3-340001: Loopback-proxy error: error_string context id context_id ,
context type = version /request_type /address_type client socket (internal)=
client_address_internal /client_port_internal server socket (internal)=
server_address_internal /server_port_internal server socket (external)=
server_address_external /server_port_external remote socket (external)=
remote_address_external /remote_port_external

Explanation Loopback proxy allows third-party applications running on the ASA to access the network. The
loopback proxy encountered an error.
• context_id— A unique, 32-bit context ID that is generated for each loopback client proxy request
• version —The protocol version
• request_type —The type of request, which can be one of the following: TC (TCP connection), TB (TCP
bind), or UA (UDP association)
• address_type —The types of addresses, which can be one of the following: IP4 (IPv4), IP6 (IPv6), or
DNS (domain name service)
• client_address_internal/server_address_internal— The addresses that the loopback client and the
loopback server used for communication
• client_port_internal /server_port_internal— The ports that the loopback client and the loopback server
used for communication
• server_address_external /remote_address_external —The addresses that the loopback server and the
remote host used for communication
• server_port_external /remote_port_external —The ports that the loopback server and the remote host
used for communication
• error_string —The error string that may help troubleshoot the problem

Recommended Action Copy the syslog message and contact the Cisco TAC.

340002
Error Message %ASA-6-340002: Loopback-proxy info: error_string context id context_id ,
context type = version /request_type /address_type client socket (internal)=
client_address_internal /client_port_internal server socket (internal)=
server_address_internal /server_port_internal server socket (external)=
server_address_external /server_port_external remote socket (external)=
remote_address_external /remote_port_external

Explanation Loopback proxy allows third-party applications running on the ASA to access the network. The
loopback proxy generated debugging information for use in troubleshooting.

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 Syslog Messages 302003 to 342008
341001

• context_id— A unique, 32-bit context ID that is generated for each loopback client proxy request
• version —The protocol version
• request_type —The type of request, which can be one of the following: TC (TCP connection), TB (TCP
bind), or UA (UDP association)
• address_type —The types of addresses, which can be one of the following: IP4 (IPv4), IP6 (IPv6), or
DNS (domain name service)
• client_address_internal/server_address_internal— The addresses that the loopback client and the
loopback server used for communication
• client_port_internal /server_port_internal— The ports that the loopback client and the loopback server
used for communication
• server_address_external /remote_address_external —The addresses that the loopback server and the
remote host used for communication
• server_port_external /remote_port_external —The ports that the loopback server and the remote host
used for communication
• error_string —The error string that may help troubleshoot the problem

Recommended Action Copy the syslog message and contact the Cisco TAC.

341001
Error Message %ASA-6-341001: Policy Agent started successfully for VNMC vnmc_ip_addr

Explanation The policy agent processes (DME, ducatiAG, and commonAG) started successfully.
• vnmc_ip_addr —-The IP address of the VNMC server

Recommended Action None.

341002
Error Message %ASA-6-341002: Policy Agent stopped successfully for VNMC vnmc_ip_addr

Explanation The policy agent processes (DME, ducatiAG, and commonAG) were stopped.
• vnmc_ip_addr —-The IP address of the VNMC server

Recommended Action None.

341003
Error Message %ASA-3-341003: Policy Agent failed to start for VNMC vnmc_ip_addr

Explanation The policy agent failed to start.

• vnmc_ip_addr —-The IP address of the VNMC server

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184
 Syslog Messages 302003 to 342008
341004

Recommended Action Check for console history and the disk0:/pa/log/vnm_pa_error_status for error messages.
To retry starting the policy agent, issue the registration host command again.

341004
Error Message %ASA-3-341004: Storage device not available: Attempt to shutdown module %s
failed.

Explanation All SSDs have failed or been removed with the system in Up state. The system has attempted
to shut down the software module, but that attempt has failed.
• %s —The software module (for example, cxsc)

Recommended Action Replace the remved or failed drive and reload the ASA.

341005
Error Message %ASA-3-341005: Storage device not available. Shutdown issued for module %s
.

Explanation All SSDs have failed or been removed with the system in Up state. The system is shutting down
the software module.
• %s —The software module (for example, cxsc)

Recommended Action Replace the removed or failed drive and reload the software module.

341006
Error Message %ASA-3-341006: Storage device not available. Failed to stop recovery of module
%s .

Explanation All SSDs have failed or been removed with the system in recorvery state. The system attempted
to stop the recover, but that attempt failed.
• %s —The software module (for example, cxsc)

Recommended Action Replace the removed or failed drive and reload the ASA.

341007
Error Message %ASA-3-341007: Storage device not available. Further recovery of module %s
was stopped. This may take several minutes to complete.

Explanation All SSDs have failed or been removed with the system in recovery state. The system is stopping
the recovery of the softwaremodule.
• %s —The software module (for example, cxsc)

Recommended Action Replace the removed or failed drive and reload the software module.

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185
 Syslog Messages 302003 to 342008
341008

341008
Error Message %ASA-3-341008: Storage device not found. Auto-boot of module %s cancelled.
Install drive and reload to try again.

Explanation After getting the system into Up state, all SSDs have failed or been removed before reloading
the system. Because the default action during boot is to auto-boot the software module, that action is blocked
because there is no storage device available.
Recommended Action Replace the removed or failed drive and reload the software module.

341010
Error Message %ASA-6-341010: Storage device with serial number ser_no [inserted into |
removed from] bay bay_no

Explanation The ASA has detected insertion or removal events and generates this syslog message immediately.
Recommended Action None required.

341011
Error Message %ASA-3-341011: Storage device with serial number ser_no in bay bay_no faulty.

Explanation The ASA polls the hard disk drive (HDD) health status every 10 minutes and generates this
syslog message if the HDD is in a failed state.
Recommended Action None required.

342001
Error Message %ASA-7-342001: REST API Agent started successfully.

Explanation The REST API Agent must be successfully started before a REST API Client can configure the
ASA.
Recommended Action None.

342002
Error Message %ASA-3-342002: REST API Agent failed, reason: reason

Explanation The REST API Agent could fail to start or crash for various reasons, and the reason is specified.
• reason —The cause for the REST API failure

Recommended Action The actions taken to resolve the issue vary depending on the reason logged. For
example, the REST API Agent crashes when the Java process runs out of memory. If this occurs, you need
to restart the REST API Agent. If the restart is not successful, contact the Cisco TAC to identify the root cause
fix.

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186
 Syslog Messages 302003 to 342008
342003

342003
Error Message %ASA-3-342003: REST API Agent failure notification received. Agent will be
restarted automatically.

Explanation A failure notification from the REST API Agent has been received and a restart of the Agent is
being attempted.
Recommended Action None.

342004
Error Message %ASA-3-342004: Failed to automatically restart the REST API Agent after 5
unsuccessful attempts. Use the 'no rest-api agent' and 'rest-api agent' commands to manually
restart the Agent.

Explanation The REST API Agent has failed to start after many attempts.
Recommended Action See syslog %ASA-3-342002 (if logged) to better understand the reason behind the
failure. Try to disable the REST API Agent by entering the no rest-api agent command and re-enable the
REST API Agent using the rest-api agent command.

342005
Error Message %ASA-7-342005: REST API image has been installed successfully.

Explanation The REST API image must be successfully installed before starting the REST API Agent.
Recommended Action None.

342006
Error Message %ASA-3-342006: Failed to install REST API image, reason: <reason>.

Explanation The REST API image installation may fail, for one of the following reasons: version check
failed, image verification failed, image file not found, out of space on flash or mount failed.
Recommended Action The administrator should fix the failure and try to install the image again using ‘rest-api
image <image>’.

342007
Error Message %ASA-7-342007: REST API image has been uninstalled successfully.

Explanation The old REST API image must be successfully uninstalled before a new one can be installed.
Recommended Action None.

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187
 Syslog Messages 302003 to 342008
342008

342008
Error Message %ASA-3-342008: Failed to uninstall REST API image, reason: <reason>.

Explanation The REST API image could not be uninstalled for the following reasons- unmount failed or
REST Agent is enabled.
Recommended Action The administrator should disable the REST Agent, before trying to uninstall the REST
API image.

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188
 CHAPTER 4
Syslog Messages 400000 to 450001
This chapter contains the following sections:

• Messages 400000 to 409128, page 189

• Messages 410001 to 450001, page 221

Messages 400000 to 409128

This chapter includes messages from 400000 to 409128.

4000nn
Error Message %ASA-4-4000nn: IPS:number string from IP_address to IP_address on interface
interface_name

Explanation Messages 400000 through 400051 are Cisco Intrusion Prevention Service signature messages.
Recommended Action See the Cisco Intrusion Prevention Service User Guide on Cisco.com.
Not all signature messages are supported by the ASA in this release. IPS messages all start with 4-4000nn
and have the following format:

number The signature number. For more information, see the

Cisco Intrusion Prevention Service User Guide on
Cisco.com.

string The signature message—approximately the same as

the NetRanger signature message.

IP_address The local to remote address to which the signature

applies.

interface_name The name of the interface on which the signature

originated.

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 Syslog Messages 400000 to 450001
4000nn

For example:

%ASA-4-400013 IPS:2003 ICMP redirect from 10.4.1.2 to 10.2.1.1 on interface dmz

%ASA-4-400032 IPS:4051 UDP Snork attack from 10.1.1.1 to 192.168.1.1 on interface outside
The following table lists the supported signature messages.

Table 38: IPS Syslog Messages

Message Number Signature ID Signature Title Signature Type

400000 1000 IP options-Bad Option Informational
List

400001 1001 IP options-Record Packet Informational

Route

400002 1002 IP options-Timestamp Informational

400003 1003 IP options-Security Informational

400004 1004 IP options-Loose Source Informational

Route

400005 1005 IP options-SATNET ID Informational

400006 1006 IP options-Strict Source Informational

Route

400007 1100 IP Fragment Attack Attack

400008 1102 IP Impossible Packet Attack

400009 1103 IP Fragments Overlap Attack

400010 2000 ICMP Echo Reply Informational

400011 2001 ICMP Host Unreachable Informational

400012 2002 ICMP Source Quench Informational

400013 2003 ICMP Redirect Informational

400014 2004 ICMP Echo Request Informational

400015 2005 ICMP Time Exceeded for Informational

a Datagram

400016 2006 ICMP Parameter Problem Informational

on Datagram

400017 2007 ICMP Timestamp Informational

Request

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Syslog Messages 400000 to 450001
4000nn

Message Number Signature ID Signature Title Signature Type

400018 2008 ICMP Timestamp Reply Informational

400019 2009 ICMP Information Informational

Request

400020 2010 ICMP Information Reply Informational

400021 2011 ICMP Address Mask Informational

Request

400022 2012 ICMP Address Mask Informational

Reply

400023 2150 Fragmented ICMP Traffic Attack

400024 2151 Large ICMP Traffic Attack

400025 2154 Ping of Death Attack Attack

400026 3040 TCP NULL flags Attack

400027 3041 TCP SYN+FIN flags Attack

400028 3042 TCP FIN only flags Attack

400029 3153 FTP Improper Address Informational

Specified

400030 3154 FTP Improper Port Informational

Specified

400031 4050 UDP Bomb attack Attack

400032 4051 UDP Snork attack Attack

400033 4052 UDP Chargen DoS attack Attack

400034 6050 DNS HINFO Request Informational

400035 6051 DNS Zone Transfer Informational

400036 6052 DNS Zone Transfer from Informational

High Port

400037 6053 DNS Request for All Informational

Records

400038 6100 RPC Port Registration Informational

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 Syslog Messages 400000 to 450001
401001

Message Number Signature ID Signature Title Signature Type

400039 6101 RPC Port Unregistration Informational

400040 6102 RPC Dump Informational

400041 6103 Proxied RPC Request Attack

400042 6150 ypserv (YP server Informational

daemon) Portmap
Request

400043 6151 ypbind (YP bind daemon) Informational

Portmap Request

400044 6152 yppasswdd (YP password Informational

daemon) Portmap
Request

400045 6153 ypupdated (YP update Informational

daemon) Portmap
Request

400046 6154 ypxfrd (YP transfer Informational

daemon) Portmap
Request

400047 6155 mountd (mount daemon) Informational

Portmap Request

400048 6175 rexd (remote execution Informational

daemon) Portmap
Request

400049 6180 rexd (remote execution Informational

daemon) Attempt

400050 6190 statd Buffer Overflow Attack

401001
Error Message %ASA-4-401001: Shuns cleared

Explanation The clear shun command was entered to remove existing shuns from memory. An institution
to keep a record of shunning activity was allowed.
Recommended Action None required.

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192
 Syslog Messages 400000 to 450001
401002

401002
Error Message %ASA-4-401002: Shun added: IP_address IP_address port port

Explanation A shun command was entered, where the first IP address is the shunned host. The other addresses
and ports are optional and are used to terminate the connection if available. An institution to keep a record of
shunning activity was allowed.
Recommended Action None required.

401003
Error Message %ASA-4-401003: Shun deleted: IP_address

ExplanationA single shunned host was removed from the shun database. An institution to keep a record of
shunning activity was allowed.
Recommended Action None required.

401004
Error Message %ASA-4-401004: Shunned packet: IP_address = IP_address on interface
interface_name

ExplanationA packet was dropped because the host defined by IP SRC is a host in the shun database. A
shunned host cannot pass traffic on the interface on which it is shunned. For example, an external host on the
Internet can be shunned on the outside interface. A record of the activity of shunned hosts was provided. This
message and message %ASA-4-401005 can be used to evaluate further risk concerning this host.
Recommended Action None required.

401005
Error Message %ASA-4-401005: Shun add failed: unable to allocate resources for IP_address
IP_address port port

ExplanationThe ASA is out of memory; a shun cannot be applied.

Recommended ActionThe Cisco IPS should continue to attempt to apply this rule. Try to reclaim memory
and reapply a shun manually, or wait for the Cisco IPS to do this.

402114
Error Message%ASA-4-402114: IPSEC: Received an protocol packet (SPI=spi , sequence
number=seq_num ) from remote_IP to local_IP with an invalid SPI.

• >protocol— IPsec protocol

• >spi— IPsec Security Parameter Index
• seq_num>— IPsec sequence number

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193
 Syslog Messages 400000 to 450001
402115

• remote_IP>— IP address of the remote endpoint of the tunnel

• >username— Username associated with the IPsec tunnel
• local_IP>— IP address of the local endpoint of the tunnel

ExplanationAn IPsec packet was received that specifies an SPI that does not exist in the SA database. This
may be a temporary condition caused by slight differences in aging of SAs between the IPsec peers, or it may
be because the local SAs have been cleared. It may also indicate incorrect packets sent by the IPsec peer,
which may be part of an attack. This message is rate limited to no more than one message every five seconds.
Recommended ActionThe peer may not acknowledge that the local SAs have been cleared. If a new connection
is established from the local router, the two peers may then reestablish connection successfully. Otherwise,
if the problem occurs for more than a brief period, either attempt to establish a new connection or contact the
peer administrator.

402115
Error Message%ASA-4-402115: IPSEC: Received a packet from remote_IP to local_IP containing
act_prot data instead of exp_prot data.

Explanation An IPsec packet was received that is missing the expected ESP header. The peer is sending
packets that do not match the negotiated security policy, which may indicate an attack. This message is rate
limited to no more than one message every five seconds.
• remote_IP>— IP address of the remote endpoint of the tunnel
• local_IP>— IP address of the local endpoint of the tunnel
• >act_prot— Received IPsec protocol
• >exp_prot— Expected IPsec protocol

Recommended Action Contact the administrator of the peer.

402116
Error Message %ASA-4-402116: IPSEC: Received an protocol packet (SPI=spi , sequence
number=seq_num ) from remote_IP (username ) to local_IP . The decapsulated inner packet
doesn’t match the negotiated policy in the SA. The packet specifies its destination as
pkt_daddr , its source as pkt_saddr , and its protocol as pkt_prot . The SA specifies its
local proxy as id_daddr /id_dmask /id_dprot /id_dport and its remote proxy as id_saddr
/id_smask /id_sprot /id_sport .

ExplanationA decapsulated IPsec packet does not match the negotiated identity. The peer is sending other
traffic through this security association, which may be caused by a security association selection error by the
peer, or it may be part of an attack. This message is rate limited to no more than one message every five
seconds.
• >protocol— IPsec protocol
• >spi— IPsec Security Parameter Index
• seq_num>— IPsec sequence number

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 Syslog Messages 400000 to 450001
402117

• remote_IP>— IP address of the remote endpoint of the tunnel

• >username— Username associated with the IPsec tunnel
• local_IP>— IP address of the local endpoint of the tunnel
• pkt_daddr>— Destination address from the decapsulated packet
• pkt_saddr>— Source address from the decapsulated packet
• pkt_prot>— Transport protocol from the decapsulated packet
• id_daddr>— Local proxy IP address
• id_dmask>— Local proxy IP subnet mask
• id_dprot>— Local proxy transport protocol
• id_dport>— Local proxy port
• id_saddr>— Remote proxy IP address
• id_smask>— Remote proxy IP subnet mask
• id_sprot>— Remote proxy transport protocol
• id_sport>— Remote proxy port

Recommended ActionContact the administrator of the peer and compare policy settings.

402117
Error Message %ASA-4-402117: IPSEC: Received a non-IPsec (protocol ) packet from remote_IP
to local_IP .

ExplanationThe received packet matched the crypto map ACL, but it is not IPsec-encapsulated. The IPsec
peer is sending unencapsulated packets. This error can occur because of a policy setup error on the peer. For
example, the firewall may be configured to only accept encrypted Telnet traffic to the outside interface port
23. If you attempt to use Telnet without IPsec encryption to access the outside interface on port 23, this
message appears, but not with Telnet or traffic to the outside interface on ports other than 23. This error can
also indicate an attack. This message is not generated except under these conditions (for example, it is not
generated for traffic to the ASA interfaces themselves). See messages 710001, 710002, and 710003, which
track TCP and UDP requests. This message is rate limited to no more than one message every five seconds.
• >protocol— IPsec protocol
• remote_IP>— IP address of the remote endpoint of the tunnel
• local_IP>— IP address of the local endpoint of the tunnel

Recommended ActionContact the administrator of the peer to compare policy settings.

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195
 Syslog Messages 400000 to 450001
402118

402118
Error Message%ASA-4-402118: IPSEC: Received an protocol packet (SPI=spi , sequence number
seq_num ) from remote_IP (username ) to local_IP containing an illegal IP fragment of length
frag_len with offset frag_offset .

Explanation A decapsulatd IPsec packet included an IP fragment with an offset less than or equal to 128
bytes. The latest version of the security architecture for IP RFC recommends 128 bytes as the minimum IP
fragment offset to prevent reassembly attacks. This may be part of an attack. This message is rate limited to
no more than one message every five seconds.
• >protocol— IPsec protocol
• >spi— IPsec Security Parameter Index
• seq_num>— IPsec sequence number
• remote_IP>— IP address of the remote endpoint of the tunnel
• >username— Username associated with the IPsec tunnel
• local_IP>— IP address of the local endpoint of the tunnel
• frag_len>— IP fragment length
• frag_offset>— IP fragment offset in bytes

Recommended Action Contact the administrator of the remote peer to compare policy settings.

402119
Error Message%ASA-4-402119: IPSEC: Received an protocol packet (SPI=spi , sequence
number=seq_num ) from remote_IP (username ) to local_IP that failed anti-replay checking.

ExplanationAn IPsec packet was received with an invalid sequence number. The peer is sending packets
including sequence numbers that may have been previously used. This message indicates that an IPsec packet
has been received with a sequence number outside of the acceptable window. This packet will be dropped by
IPsec as part of a possible attack. This message is rate limited to no more than one message every five seconds.
• >protocol— IPsec protocol
• >spi— IPsec Security Parameter Index
• seq_num>— IPsec sequence number
• remote_IP>— IP address of the remote endpoint of the tunnel
• >username— Username associated with the IPsec tunnel
• local_IP>— IP address of the local endpoint of the tunnel

Recommended ActionContact the administrator of the peer.

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196
 Syslog Messages 400000 to 450001
402120

402120
Error Message %ASA-4-402120: IPSEC: Received an protocol packet (SPI=spi , sequence
number=seq_num ) from remote_IP (username ) to local_IP that failed authentication.

Explanation An IPsec packet was received and failed authentication. The packet is dropped. The packet may
have been corrupted in transit, or the peer may be sending invalid IPsec packets, which may indicate an attack
if many of these packets were received from the same peer. This message is rate limited to no more than one
message every five seconds.
• >protocol— IPsec protocol
• >spi— IPsec Security Parameter Index
• seq_num>— IPsec sequence number
• remote_IP>— IP address of the remote endpoint of the tunnel
• >username— Username associated with the IPsec tunnel
• local_IP>— IP address of the local endpoint of the tunnel

Recommended Action Contact the administrator of the remote peer if many failed packets were received.

402121
Error Message %ASA-4-402121: IPSEC: Received an protocol packet (SPI=spi , sequence
number=seq_num ) from peer_addr (username ) to lcl_addr that was dropped by IPsec (drop_reason
).

Explanation An IPsec packet to be decapsulated was received and subsequently dropped by the IPsec
subsystem. This may indicate a problem with the ASA configuration or with the ASA itself.
• >protocol— IPsec protocol
• >spi— IPsec Security Parameter Index
• seq_num>— IPsec sequence number
• peer_addr>— IP address of the remote endpoint of the tunnel
• >username— Username associated with the IPsec tunnel
• lcl_addr>— IP address of the local endpoint of the tunnel
• drop_reason>— Reason that the packet was dropped

Recommended Action If the problem persists, contact the Cisco TAC.

402122
Error Message %ASA-4-402122: Received a cleartext packet from src_addr to dest_addr that
was to be encapsulated in IPsec that was dropped by IPsec (drop_reason ).

Cisco ASA Series Syslog Messages

197
 Syslog Messages 400000 to 450001
402123

Explanation A packet to be encapsulated in IPsec was received and subsequently dropped by the IPsec
subsystem. This may indicate a problem with the ASA configuration or with the ASA itself.
• src_addr >— Source IP address
• dest_addr >— Destination> IP address
• drop_reason>— Reason that the packet was dropped

Recommended Action If the problem persists, contact the Cisco TAC.

402123
Error Message %ASA-4-402123: CRYPTO: The accel_type hardware accelerator encountered an
error (code=error_string ) while executing crypto command command .

Explanation An error was detected while running a crypto command with a hardware accelerator, which
may indicate a problem with the accelerator. This type of error may occur for a variety of reasons, and this
message supplements the crypto accelerator counters to help determine the cause.
• accel_type—Hardware accelerator type
• >error_string— Code indicating the type of error
• command—Crypto command that generated the error

Recommended Action If the problem persists, contact the Cisco TAC.

402124
Error Message %ASA-4-402124: CRYPTO: The ASA hardware accelerator encountered an error
(Hardware error address, Core, Hardware error code, IstatReg, PciErrReg, CoreErrStat,
CoreErrAddr, Doorbell Size, DoorBell Outstanding, SWReset).

Explanation The crypto hardware chip has reported a fatal error, indicating that the chip is inoperable. The
information from this message captures the details to allow further analysis of the problem. The crypto chip
is reset when this condition is detected to unobtrusively allow the ASA to continue functioning. Also, the
crypto environment at the time this issue is detected is written to a crypto archive directory on flash to provide
further debugging information. Various parameters related to the crypto hardware are included in this message,
as follows:
• HWErrAddr>— Hardware address (set by crypto chip)
• Core>— Crypto core experiencing the error
• HwErrCode>— Hardware error code (set by crypto chip)
• IstatReg>— Interrupt status register (set by crypto chip)
• PciErrReg>— PCI error register (set by crypto chip)
• CoreErrStat>— Core error status (set by crypto chip)
• CoreErrAddr>— Core error address (set by crypto chip)
• Doorbell Size>— Maximum crypto commands allowed

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198
 Syslog Messages 400000 to 450001
402125

• DoorBell Outstanding>— Crypto commands outstanding

• SWReset>— Number of crypto chip resets since boot

Note The %ASA-vpn-4-402124: CRYPTO: The ASA hardware accelerator encountered an error (HWErrAddr=
0x40EE9800, Core= 0, HwErrCode= 23, IstatReg= 0x8, PciErrReg= 0x0, CoreErrStat= 0x41, CoreErrAddr=
0x844E9800, Doorbell Size[0]= 2048, DoorBell Outstanding[0]= 0, Doorbell Size[1]= 0, DoorBell
Outstanding[1]= 0, SWReset= 99) error message indicates a AnyConnect problem and the workaround
for this to upgrade to AnyConnect 3.1.x.
Recommended Action Forward the message information to the Cisco TAC for further analysis.

402125
Error Message %ASA-4-402125: The ASA hardware accelerator ring timed out (parameters ).

Explanation The crypto driver has detected that either the IPSEC descriptor ring or SSL/Admin descriptor
ring is no longer progressing, meaning the crypto chip no longer appears to be functioning. The crypto chip
is reset when this condition is detected to unobtrusively allow the ASA to continue functioning. Also, the
crypto environment at the time this issue was detected was written to a crypto archive directory on flash to
provide further debugging information.
• >ring— IPSEC or Admin ring
• parameters >— Include the following:

- Desc>— Descriptor address

- CtrlStat>— Control/status value
- ResultP>— Success pointer
- ResultVal>— Success value
- Cmd>— Crypto command
- CmdSize>— Command size
- Param>— Command parameters
- Dlen>— Data length
- DataP>— Data pointer
- CtxtP>— VPN context pointer
- SWReset>— Number of crypto chip resets since boot
Recommended Action Forward the message information to the Cisco TAC for further analysis.

402126
Error Message %ASA-4-402126: CRYPTO: The ASA created Crypto Archive File Archive Filename
as a Soft Reset was necessary. Please forward this archived information to Cisco.

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199
 Syslog Messages 400000 to 450001
402127

Explanation A functional problem with the hardware crypto chip was detected (see syslog messages 402124
and 402125). To further debug the crypto problem, a crypto archive file was generated that included the current
crypto hardware environment (hardware registers and crypto description entries). At boot time, a crypto_archive
directory was automatically created on the flash file system (if it did not exist previously). A maximum of
two crypto archive files are allowed to exist in this directory.
• >Archive Filename— The name of the crypto archive file name. The crypto archive file names are of
the form, crypto_arch_x.bin, where x = (1 or 2).

Recommended Action Forward the crypto archive files to the Cisco TAC for further analysis.

402127
Error Message %ASA-4-402127: CRYPTO: The ASA is skipping the writing of latest Crypto Archive
File as the maximum # of files, max_number, allowed have been written to archive_directory
. Please archive & remove files from Archive Directory if you want more Crypto Archive Files
saved.

Explanation A functional problem with the hardware crypto chip was detected (see messages 4402124 and
4402125). This message indicates a crypto archive file was not written, because the maximum number of
crypto archive files already existed.
• max_number >— Maximum number of files allowed in the archive directory; currently set to two
• >archive_directory— Name of the archive directory

Recommended Action Forward previously generated crypto archive files to the Cisco TAC. Remove the
previously generated archive file(s) so that more can be written (if deemed necessary).

402128
Error Message %ASA-5-402128: CRYPTO: An attempt to allocate a large memory block failed,
size: size , limit: limit

Explanation An SSL connection is attempting to use more memory than allowed. The request has been
denied.
• size —The size of the memory block being allocated
• limit —The maximum size of allocated memory permitted

Recommended Action If this message persists, an SSL denial of service attack may be in progress. Contact
the remote peer administrator or upstream provider.

402129
Error Message %ASA-6-402129: CRYPTO: An attempt to release a DMA memory block failed,
location: address

Explanation An internal software error has occurred.

• address —The address being freed

Cisco ASA Series Syslog Messages

200
 Syslog Messages 400000 to 450001
402130

Recommended Action Contact the Cisco TAC for assistance.

402130
Error Message %ASA-6-402130: CRYPTO: Received an ESP packet (SPI = 0x54A5C634, sequence
number=0x7B) from 75.2.96.101 (user=user) to 85.2.96.10 with incorrect IPsec padding.

Explanation The ASA crypto hardware accelerator detected an IPsec packet with invalid padding. The ATT
VPN client sometimes pads IPsec packets incorrectly.
• SPI —The SPI associated with the packet
• sequence number —The sequence number associated with the packet
• user —Username string
• padding —Padding data from the packet

Recommended Action While this message is None required and does not indicate a problem with the ASA,
customers using the ATT VPN client may wish to upgrade their VPN client software.

402131
Error Message %ASA-4-402131: CRYPTO: status changing the accel_instance hardware accelerator's
configuration bias from old_config_bias to new_config_bias .

Explanation The hardware accelerator configuration has been changed on the ASA. Some ASA platforms
have multiple hardware accelerators. One syslog message is generated for each hardware accelerator change.
• status —Indicates success or failure
• accel_instance —The instance of the hardware accelerator
• old_config_bias —The old configuration
• new_config_bias —The new configuration

Recommended Action If any of the accelerators fails when attempting to change its configuration, collect
logging information and contact the Cisco TAC. If a failure occurs, the software will retry the configuration
change multiple times. The software will fall back to the original configuration bias if the retry attempts fail.
If multiple attempts to reconfigure the hardware accelerator fail, it may indicate a hardware failure.

402140
Error Message %ASA-3-402140: CRYPTO: RSA key generation error: modulus len len

Explanation An error occurred during an RSA public key pair generation.

• len —The prime modulus length in bits

Recommended Action Contact the Cisco TAC for assistance.

Cisco ASA Series Syslog Messages

201
 Syslog Messages 400000 to 450001
402141

402141
Error Message %ASA-3-402141: CRYPTO: Key zeroization error: key set type , reason reason

Explanation An error occurred during an RSA public key pair generation.

• type —The key set type, which can be any of the following: DH, RSA, DSA, or unknown
• reason —The unexpected crypto session type

Recommended Action Contact the Cisco TAC for assistance.

402142
Error Message %ASA-3-402142: CRYPTO: Bulk data op error: algorithm alg , mode mode

Explanation An error occurred during a symmetric key operation.

• op —The operation, which can be either encryption or decryption
• alg —The encryption algorithm, which can be any of the following: DES, 3DES, AES, or RC4
• mode —The mode, which can be any of the following: CBC, CTR, CFB, ECB, stateful-RC4, or
stateless-RC4

Recommended Action Contact the Cisco TAC for assistance.

402143
Error Message %ASA-3-402143: CRYPTO: alg type key op

Explanation An error occurred during an asymmetric key operation.

• alg —The encryption algorithm, which can be either RSA or DSA
• type —The key type, which can be either public or private
• op —The operation, which can be either encryption or decryption

Recommended Action Contact the Cisco TAC for assistance.

402144
Error Message %ASA-3-402144: CRYPTO: Digital signature error: signature algorithm sig ,
hash algorithm hash

Explanation An error occurred during digital signature generation.

• sig —The signature algorithm, which can be either RSA or DSA
• hash —The hash algorithm, which can be any of the following: MD5, SHA1, SHA256, SHA384, or
SHA512

Cisco ASA Series Syslog Messages

202
 Syslog Messages 400000 to 450001
402145

Recommended Action Contact the Cisco TAC for assistance.

402145
Error Message %ASA-3-402145: CRYPTO: Hash generation error: algorithm hash

Explanation A hash generation error occurred.

• hash —The hash algorithm, which can be any of the following: MD5, SHA1, SHA256, SHA384, or
SHA512

Recommended Action Contact the Cisco TAC for assistance.

402146
Error Message %ASA-3-402146: CRYPTO: Keyed hash generation error: algorithm hash , key len
len

Explanation A keyed hash generation error occurred.

• hash —The hash algorithm, which can be any of the following: MD5, SHA1, SHA256, SHA384, or
SHA512
• len —The key length in bits

Recommended Action Contact the Cisco TAC for assistance.

402147
Error Message %ASA-3-402147: CRYPTO: HMAC generation error: algorithm alg

Explanation An HMAC generation error occurred.

• alg —The HMAC algorithm, which can be any of the following: HMAC-MD5, HMAC-SHA1,
HMAC-SHA2, or AES-XCBC

Recommended Action Contact the Cisco TAC for assistance.

402148
Error Message %ASA-3-402148: CRYPTO: Random Number Generator error

Explanation A random number generator error occurred.

Recommended Action Contact the Cisco TAC for assistance.

402149
Error Message %ASA-3-402149: CRYPTO: weak encryption type (length ). Operation disallowed.
Not FIPS 140-2 compliant

Cisco ASA Series Syslog Messages

203
 Syslog Messages 400000 to 450001
402150

Explanation The ASA tried to use an RSA key that is less than 2048 bits or DH groups 1, 2, or 5.
• encryption type —The encryption type
• length —The RSA key length or DH group number

Recommended Action Configure the ASA or external application to use an RSA key that is at least 2048
bits, or to configure a DH group that is not 1, 2, or 5.

402150
Error Message %ASA-3-402150: CRYPTO: Deprecated hash algorithm used for RSA operation (hash
alg ). Operation disallowed. Not FIPS 140-2 compliant

Explanation An unacceptable hashing algorithm has been used for digital certificate signing or verification
for FIPS 140-2 certification.
• operation —Sign or verify
• hash alg —The name of the unacceptable hashing algorithm

Recommended Action Make sure that you use the minimum acceptable hashing algorithm for digital certificate
signing or verification for FIPS 140-2 certification. These include SHA-256, SHA-384, and SHA-512.

403101
Error Message %ASA-4-403101: PPTP session state not established, but received an XGRE packet,
tunnel_id=number , session_id=number

Explanation The ASA received a PPTP XGRE packet without a corresponding control connection session.
Recommended Action If the problem persists, contact the Cisco TAC.

403102
Error Message %ASA-4-403102: PPP virtual interface interface_name rcvd pkt with invalid
protocol: protocol , reason: reason .

Explanation The module received an XGRE encapsulated PPP packet with an invalid protocol field.
Recommended Action If the problem persists, contact the Cisco TAC.

403103
Error Message %ASA-4-403103: PPP virtual interface max connections reached.

Explanation The module cannot accept additional PPTP connections.Connections are allocated as soon as
they are available.
Recommended Action None required.

Cisco ASA Series Syslog Messages

204
 Syslog Messages 400000 to 450001
403104

403104
Error Message %ASA-4-403104: PPP virtual interface interface_name requires mschap for MPPE.

Explanation The MPPE was configured, but MS-CHAP authentication was not.
Recommended Action Add MS-CHAP authentication with the vpdn group group_name ppp authentication
command.

403106
Error Message %ASA-4-403106: PPP virtual interface interface_name requires RADIUS for MPPE.

Explanation The MPPE was configured, but RADIUS authentication was not.
Recommended Action Add RADIUS authentication with the vpdn group group_name ppp authentication
command.

403107
Error Message %ASA-4-403107: PPP virtual interface interface_name missing aaa server group
info

Explanation The AAA server configuration information cannot be found.

Recommended Action Add the AAA server information with the vpdn group group_name client
authentication aaa aaa_server_group command.

403108
Error Message %ASA-4-403108: PPP virtual interface interface_name missing client ip address
option

Explanation The client IP address pool information is missing.

Recommended Action Add IP address pool information with the vpdn group group_name client
configuration address local address_pool_name command.

403109
Error Message %ASA-4-403109: Rec'd packet not an PPTP packet. (ip ) dest_address=dest_address,
src_addr= source_address, data: string.

Explanation The module received a spoofed PPTP packet, which may indicate a hostile event.
Recommended Action Contact the administrator of the peer to check the PPTP configuration settings.

Cisco ASA Series Syslog Messages

205
 Syslog Messages 400000 to 450001
403110

403110
Error Message %ASA-4-403110: PPP virtual interface interface_name , user: user missing MPPE
key from aaa server.

Explanation The AAA server was not returning the MPPE key attributes required to set up the MPPE
encryption policy.
Recommended Action Check the AAA server configuration. If the AAA server cannot return MPPE key
attributes, use local authentication instead by entering the vpdn group group_name client authentication
local command.

403500
Error Message %ASA-6-403500: PPPoE - Service name 'any' not received in PADO.
Intf:interface_name AC:ac_name .

Explanation The ASA requested the PPPoE service any from the access controller at the Internet service
provider. The response from the service provider includes other services, but does not include the service any
. This is a discrepancy in the implementation of the protocol. The PADO packet is processed normally, and
connection negotiations continue.
Recommended Action None required.

403501
Error Message %ASA-3-403501: PPPoE - Bad host-unique in PADO - packet dropped.
Intf:interface_name AC:ac_name

Explanation The ASA sent an identifier called the host-unique value to the access controller. The access
controller responded with a different host-unique value. The ASA was unable to identify the corresponding
connection request for this response. The packet was dropped, and connection negotiations were discontinued.
Recommended Action Contact the Internet service provider. Either the access controller at the service provider
is mishandling the host-unique value, or the PADO packet is being forged.

403502
Error Message %ASA-3-403502: PPPoE - Bad host-unique in PADS - dropping packet.
Intf:interface_name AC:ac_name

Explanation The ASA sent an identifier called the host-unique value to the access controller. The access
controller responded with a different host-unique value. The ASA was unable to identify the corresponding
connection request for this response. The packet was dropped, and connection negotiations were discontinued.
Recommended Action Contact the Internet service provider. Either the access controller at the service provider
is mishandling the host-unique value, or the PADO packet is being forged.

Cisco ASA Series Syslog Messages

206
 Syslog Messages 400000 to 450001
403503

403503
Error Message %ASA-3-403503: PPPoE:PPP link down:reason

Explanation The PPP link has gone down. There are many reasons why this can happen. The first format
will display a reason if PPP provides one.
Recommended Action Check the network link to ensure that the link is connected. The access concentrator
may be down. Make sure that your authentication protocol matches the access concentrator and that your
name and password are correct. Verify this information with your ISP or network support person.

403504
Error Message %ASA-3-403504: PPPoE:No 'vpdn group group_name ' for PPPoE is created

Explanation PPPoE requires a dial-out configuration before starting a PPPoE session. In general, the
configuration should specify a dialing policy, the PPP authentication, the username, and a password. The
following example configures the ASA for PPPoE dialout. The my-username and my-password commands
are used to authenticate the access concentrator, using PAP if necessary.
For example:

ciscoasa# vpdn group my-pppoe request dialout pppoe

ciscoasa# vpdn group my-pppoe ppp authentication pap
ciscoasa# vpdn group my-pppoe localname my-username
ciscoasa# vpdn username my-username password my-password
ciscoasa# ip address outside pppoe setroute
Recommended Action Configure a VPDN group for PPPoE.

403505
Error Message %ASA-4-403505: PPPoE:PPP - Unable to set default route to IP_address at
interface_name

Explanation This message is usually followed by the message, default route already exists.
Recommended Action Remove the current default route or remove the setroute parameter so that there is
no conflict between PPPoE and the manually configured route.

403506
Error Message %ASA-4-403506: PPPoE:failed to assign PPP IP_address netmask netmask at
interface_name

Explanation This message is followed by one of the followings messages: subnet is the same as interface,
or on failover channel.
Recommended Action In the first case, change the address causing the conflict. In the second case, configure
the PPPoE on an interface other than the failover interface.

Cisco ASA Series Syslog Messages

207
 Syslog Messages 400000 to 450001
403507

403507
Error Message %ASA-3-403507: PPPoE:PPPoE client on interface interface failed to locate
PPPoE vpdn group group_name

Explanation You can configure the PPPoE client on an interface to use a particular VPDN group by entering
the pppoe client vpdn group group_name command. If a PPPoE VPDN group of the configured name was
not located during system startup, this message is generated.
• interface —The interface on which the PPPoE client failed
• group_name —The VPDN group name of the PPPoe client on the interface

Recommended Action Perform the following steps:

1 Add the required VPDN group by entering the vpdn group group_name command. Request dialout
PPPoE in global configuration mode, and add all the group properties.
2 Remove the pppoe client vpdn group group_name command from the interface indicated. In this case,
the PPPoE client will attempt to use the first PPPoE VPDN group defined.

Note All changes take effect only after the PPPoE client on the interface is restarted by entering the ip address
pppoe command.

405001
Error Message %ASA-4-405001: Received ARP {request | response} collision from IP_address
/MAC_address on interface interface_name with existing ARP entry IP_address /MAC_address

Explanation The ASA received an ARP packet, and the MAC address in the packet differs from the ARP
cache entry.
Recommended Action This traffic might be legitimate, or it might indicate that an ARP poisoning attack is
in progress. Check the source MAC address to determine where the packets are coming from and to see if
they belong to a valid host.

405002
Error Message %ASA-4-405002: Received mac mismatch collision from IP_address /MAC_address
for authenticated host

Explanation This packet appears for one of the following conditions:

• The ASA received a packet with the same IP address, but a different MAC address from one of its uauth
entries.
• You configured the vpnclient mac-exempt command on the ASA, and the ASA received a packet with
an exempt MAC address, but a different IP address from the corresponding uauth entry.

Cisco ASA Series Syslog Messages

208
 Syslog Messages 400000 to 450001
405003

Recommended Action This traffic might be legitimate, or it might indicate that a spoofing attack is in progress.
Check the source MAC address and IP address to determine where the packets are coming from and if they
belong to a valid host.

405003
Error Message %ASA-4-405003: IP address collision detected between host IP_address at
MAC_address and interface interface_name , MAC_address .

Explanation A client IP address in the network is the same as the ASA interface IP address.
Recommended Action Change the IP address of the client.

405101
Error Message %ASA-4-405101: Unable to Pre-allocate H225 Call Signalling Connection for
foreign_address outside_address [/outside_port ] to local_address inside_address [/inside_port
]

Explanation The module failed to allocate RAM system memory while starting a connection or has no more
address translation slots available.
Recommended Action If this message occurs periodically, it can be ignored. You can check the size of the
global pool compared to the number of inside network clients. A PAT address may be necessary. Alternatively,
shorten the timeout interval of translates and connections. This error message may also be caused by insufficient
memory; try reducing the amount of memory usage, or purchasing additional memory. If the problem persists,
contact the Cisco TAC.

405102
Error Message %ASA-4-405102: Unable to Pre-allocate H245 Connection for foreign_address
outside_address [/outside_port ] to local_address inside_address [/inside_port ]

Explanation The ASA failed to allocate RAM system memory while starting a connection or has no more
address translation slots available.
Recommended Action Check the size of the global pool compared to the number of inside network clients.
A PAT address may be necessary. Alternatively, shorten the timeout interval of translations and connections.
In addition, reduce the amount of memory usage, or purchase additional memory. If this message occurs
periodically, it can be ignored. If the problem persists, contact the Cisco TAC.

405103
Error Message %ASA-4-405103: H225 message from source_address/source_port to dest_address
/dest_port contains bad protocol discriminator hex

Explanation The ASA is expecting the protocol discriminator, 0x08, but it received something other than
0x08. The endpoint may be sending a bad packet, or received a message segment other than the first segment.
The packet is allowed through.
Recommended Action None required.

Cisco ASA Series Syslog Messages

209
 Syslog Messages 400000 to 450001
405104

405104
Error Message %ASA-4-405104: H225 message received from outside_address /outside_port to
inside_address /inside_port before SETUP

Explanation An H.225 message was received out of order, before the initial SETUP message, which is not
allowed. The ASA must receive an initial SETUP message for that H.225 call signalling channel before
accepting any other H.225 messages.
Recommended Action None required.

405105
Error Message %ASA-4-405105: H323 RAS message AdmissionConfirm received from source_address
/source_port to dest_address /dest_port without an AdmissionRequest

Explanation A gatekeeper has sent an ACF, but the ASA did not send an ARQ to the gatekeeper.
Recommended Action Check the gatekeeper with the specified source_address to determine why it sent an
ACF without receiving an ARQ from the ASA.

405106
Error Message %ASA-4-405106: H323 num channel is not created from %I/%d to %I/%d %s

Explanation The ASA tried to create a match condition on the H.323 media-type channel. See the match
media-type command for more information.
Recommended Action None required.

405107
Error Message %ASA-4-405107: H245 Tunnel is detected and connection dropped from %I/%d to
%I/%d %s

Explanation An H.323 connection has been dropped because of an attempted H.245 tunnel control during
call setup. See the h245-tunnel-block command for more information.
Recommended Action None required.

405201
Error Message %ASA-4-405201: ILS ILS_message_type from inside_interface:source_IP_address
to outside_interface:/destination_IP_address has wrong embedded address embedded_IP_address

Explanation The embedded address in the ILS packet payload was not the same as the source IP address of
the IP packet header.
Recommended Action Check the host specified with the source_IP_address to determine why it sent an
ILS packet with an incorrect embedded IP address.

Cisco ASA Series Syslog Messages

210
 Syslog Messages 400000 to 450001
405300

405300
Error Message %ASA-4-405300: Radius Accounting Request received from from_addr is not allowed

Explanation The accounting request came from a host that was not configured in the policy map. The message
is logged and processing stops.
• from_addr —The IP address of the host sending the request

Recommended Action If the host was configured to send RADIUS accounting messages to the ASA, make
sure that it was configured in the correct policy map that was applied to the service policy. If the host was not
configured to send RADIUS accounting messages to the ASA, then check to see why the messages are being
sent. If the messages are illegitimate, then create the proper ACLs to drop the packets.

405301
Error Message %ASA-4-405301: Attribute attribute_number does not match for user user_ip

Explanation When the validate-attribute command was entered, the attribute values stored in the accounting
request start received do not match those stored in the entry, if it exists.
• attribute_number —The RADIUS attribute to be validated with RADIUS accounting. Values range
from 1 to 191. Vendor-specific attributes are not supported.
• user_ip —The IP address (framed IP attribute) of the user.

Recommended Action None required.

406001
Error Message %ASA-4-406001: FTP port command low port: IP_address /port to IP_address on
interface interface_name

Explanation A client entered an FTP port command and supplied a port less than 1024 (in the well-known
port range usually devoted to server ports). This is indicative of an attempt to avert the site security policy.
The ASA drops the packet, terminates the connection, and logs the event.
Recommended Action None required.

406002
Error Message %ASA-4-406002: FTP port command different address: IP_address(IP_address )
to IP_address on interface interface_name

Explanation A client entered an FTP port command and supplied an address other than the address used in
the connection. An attempt to avert the site security policy occurred. For example, an attacker might attempt
to hijack an FTP session by changing the packet on the way, and putting different source information instead
of the correct source information. The ASA drops the packet, terminates the connection, and logs the event.
The address in parentheses is the address from the port command.
Recommended Action None required.

Cisco ASA Series Syslog Messages

211
 Syslog Messages 400000 to 450001
407001

407001
Error Message %ASA-4-407001: Deny traffic for local-host interface_name :inside_address ,
license limit of number exceeded

Explanation The host limit was exceeded. An inside host is counted toward the limit when one of the following
conditions is true:
• The inside host has forwarded traffic through the ASA within the last five minutes.
• The inside host has reserved an xlate connection or user authentication at the ASA.

Recommended Action The host limit is enforced on the low-end platforms. Use the show version command
to view the host limit. Use the show local-host command to view the current active hosts and the inside users
that have sessions at the ASA. To forcefully disconnect one or more users, use the clear local-host command.
To expire the inside users more quickly from the limit, set the xlate, connection, and uauth timeouts to the
recommended values or lower as given in the table below:

Table 39: Timeouts and Recommended Values

Timeout Recommended Value

xlate 00:05:00 (five minutes)

conn 00:01:00 (one hour)

uauth 00:05:00 (five minutes)

407002
Error Message %ASA-4-407002: Embryonic limit nconns /elimit for through connections
exceeded.outside_address /outside_port to global_address (inside_address )/inside_port on
interface interface_name

Explanation The number of connections from a specified foreign address over a specified global address to
the specified local address exceeded the maximum embryonic limit for that static. The ASA tries to accept
the connection if it can allocate memory for that connection. It proxies on behalf of the local host and sends
a SYN_ACK packet to the foreign host. The ASA retains pertinent state information, drops the packet, and
waits for the acknowledgment from the client. The message might indicate legitimate traffic or that a DoS
attack is in progress.
Recommended Action Check the source address to determine where the packets are coming from and whether
or not a valid host is sending them.

407003
Error Message %ASA-4-407003: Established limit for RPC services exceeded number

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408001

Explanation The ASA tried to open a new hole for a pair of RPC servers or services that have already been
configured after the maximum number of holes has been met.
Recommended Action Wait for other holes to be closed (through associated timeout expiration), or limit the
number of active pairs of servers or services.

408001
Error Message %ASA-4-408001: IP route counter negative - reason , IP_address Attempt: number

Explanation An attempt to decrement the IP route counter into a negative value failed.
Recommended Action Enter the clear ip route command to reset the route counter. If the problem persists,
contact the Cisco TAC.

408002
Error Message %ASA-4-408002: ospf process id route type update address1 netmask1
[distance1/metric1 ] via source IP :interface1 address2 netmask2 [distance2 /metric2 ]
interface2

Explanation A network update was received from a different interface with the same distance and a better
metric than the existing route. The new route overrides the existing route that was installed through another
interface. The new route is for redundancy purposes only and means that a path has shifted in the network.
This change must be controlled through topology and redistribution. Any existing connections affected by
this change are probably disabled and will time out. This path shift only occurs if the network topology has
been specifically designed to support path redundancy, in which case it is expected.
Recommended Action None required.

408003
Error Message %ASA-4-408003: can't track this type of object hex

Explanation A component of the tracking system has encountered an object type that is not supported by
the component. A STATE object was expected.
• hex —A hexidecimal value(s) depicting variable value(s) or addresses in memory

Recommended Action Reconfigure the track object to make it a STATE object.

409001
Error Message %ASA-4-409001: Database scanner: external LSA IP_address netmask is lost,
reinstalls

Explanation The software detected an unexpected condition. The router will take corrective action and
continue.
Recommended Action None required.

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213
 Syslog Messages 400000 to 450001
409002

409002
Error Message %ASA-4-409002: db_free: external LSA IP_address netmask

Explanation An internal software error occurred.

Recommended Action None required.

409003
Error Message %ASA-4-409003: Received invalid packet: reason from IP_address , interface_name

Explanation An invalid OSPF packet was received. Details are included in the error message. The cause
might be an incorrect OSPF configuration or an internal error in the sender.
Recommended Action Check the OSPF configuration of the receiver and the sender configuration for
inconsistency.

409004
Error Message %ASA-4-409004: Received reason from unknown neighbor IP_address

Explanation The OSPF hello, database description, or database request packet was received, but the router
cannot identify the sender.
Recommended Action None required.

409005
Error Message %ASA-4-409005: Invalid length number in OSPF packet from IP_address (ID
IP_address ), interface_name

Explanation The ASA received an OSPF packet with a field length of less than normal header size or that
was inconsistent with the size of the IP packet in which it arrived. This indicates a configuration error in the
sender of the packet.
Recommended Action From a neighboring address, locate the problem router and reboot it.

409006
Error Message %ASA-4-409006: Invalid lsa: reason Type number , LSID IP_address from IP_address
, IP_address , interface_name

Explanation The router received an LSA with an invalid LSA type. The cause is either memory corruption
or unexpected behavior on a router.
Recommended Action From a neighboring address, locate the problem router and reboot it. If the problem
persists, contact the Cisco TAC.

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214
 Syslog Messages 400000 to 450001
409007

409007
Error Message %ASA-4-409007: Found LSA with the same host bit set but using different mask
LSA ID IP_address netmask New: Destination IP_address netmask

Explanation An internal software error occurred.

Recommended Action Copy the message exactly as it appears, and report it to the Cisco TAC.

409008
Error Message %ASA-4-409008: Found generating default LSA with non-zero mask LSA type:
number Mask: netmask metric: number area: string

Explanation The router tried to generate a default LSA with an incorrect mask and possibly incorrect metric
because an internal software error occurred.
Recommended Action Copy the message exactly as it appears, and report it to the Cisco TAC.

409009
Error Message %ASA-4-409009: OSPF process number cannot start. There must be at least one
up IP interface, for OSPF to use as router ID

Explanation OSPF failed while attempting to allocate a router ID from the IP address of one of its interfaces.
Recommended Action Make sure that there is at least one interface that is up and has a valid IP address. If
there are multiple OSPF processes running on the router, each requires a unique router ID. You must have
enough interfaces up so that each of them can obtain a router ID.

409010
Error Message %ASA-4-409010: Virtual link information found in non-backbone area: string

Explanation An internal error occurred.

Recommended Action Copy the message exactly as it appears, and report it to the Cisco TAC.

409011
Error Message %ASA-4-409011: OSPF detected duplicate router-id IP_address from IP_address
on interface interface_name

Explanation OSPF received a hello packet from a neighbor that has the same router ID as this routing process.
A full adjacency cannot be established.
Recommended Action The OSPF router ID should be unique. Change the neighbor router ID.

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215
 Syslog Messages 400000 to 450001
409012

409012
Error Message %ASA-4-409012: Detected router with duplicate router ID IP_address in area
string

Explanation OSPF received a hello packet from a neighbor that has the same router ID as this routing process.
A full adjacency cannot be established.
Recommended Action The OSPF router ID should be unique. Change the neighbor router ID.

409013
Error Message %ASA-4-409013: Detected router with duplicate router ID IP_address in Type-4
LSA advertised by IP_address

Explanation OSPF received a hello packet from a neighbor that has the same router ID as this routing process.
A full adjacency cannot be established.
Recommended Action The OSPF router ID should be unique. Change the neighbor router ID.

409023
Error Message %ASA-4-409023: Attempting AAA Fallback method method_name for request_type
request for user user :Auth-server group server_tag unreachable

Explanation An authentication or authorization attempt to an external server has failed and will be performed
using the local user database.
• aaa_operation—Either authentication or authorization
• username—The user associated with the connection
• server_group—The name of the AAA server whose servers were unreachable

Recommended Action Investigate any connectivity problems with the AAA servers configured in the first
method. Ping the authentication servers from the ASA. Make sure that the daemons are running on the AAA
server.

409101
Error Message %ASA-4-409101: Received invalid packet: s from P , s

Explanation An invalid OSPF packet was received. Details are included in the error message. The cause
might be a misconfigured OSPF or an internal error in the sender.
Recommended Action Check the OSPF configuration of the receiver and the sender for inconsistencies.

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216
 Syslog Messages 400000 to 450001
409102

409102
Error Message %ASA-4-409102: Received packet with incorrect area from P , s , area AREA_ID_STR
, packet area AREA_ID_STR

Explanation An OSPF packet was received with an area ID in its header that does not match the area of this
interface.
Recommended Action Check the OSPF configuration of the receiver and the sender for inconsistencies.

409103
Error Message %ASA-4-409103: Received s from unknown neighbor i

Explanation An OSPF hello, database description, or database request packet was received, but the router
could not identify the sender.
Recommended Action None required.

409104
Error Message %ASA-4-409104: Invalid length d in OSPF packet type d from P (ID i ), s

Explanation The system received an OSPF packet with a length field of less than normal header size or
inconsistent with the size of the IP packet in which it arrived. An error in the sender of the packet has occurred.
Recommended Action None required.

409105
Error Message %ASA-4-409105: Invalid lsa: s : Type 0x x , Length 0x x , LSID u from i

Explanation The router received an LSA with invalid data. The LSA includes an invalid LSA type, incorrect
checksum, or incorrect length, which is caused by either memory corruption or unexpected behavior on a
router.
Recommended Action From a neighboring address, locate the problem router and do the following:
• Collect a running configuration of the router by entering the show running-config command.
• Enter the show ipv6 ospf database command to gather data that may help identify the nature of the
error.
• Enter the show ipv6 ospf database link-state-id command. The link-state-id argument is the IP address
of the invalid LSA.
• Enter the show logging command to gather data that may help identify the nature of the error.
• Reboot the router.

If you cannot determine the nature of the error from the collected information, contact the Cisco TAC and
provide the gathered information.

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217
 Syslog Messages 400000 to 450001
409106

409106
Error Message %ASA-4-409106: Found generating default LSA with non-zero mask LSA type: 0x
x Mask: i metric: lu area: AREA_ID_STR

Explanation The router tried to generate the default LSA with the incorrect mask and possibly an incorrect
metric because of an internal software error.
Recommended Action None required.

409107
Error Message %ASA-4-409107: OSPFv3 process d could not pick a router-id, please configure
manually

Explanation OSPFv3 failed while attempting to allocate a router ID from the IP address of one of its interfaces.
Recommended Action Make sure that there is at least one interface that is up and has a valid IP address. If
there are multiple OSPF processes running on the router, each requires a unique router ID. You must have
enough up interfaces so that each of them can obtain a router ID.

409108
Error Message %ASA-4-409108: Virtual link information found in non-backbone area: AREA_ID_STR

Explanation An internal error has occurred.

Recommended Action None required.

409109
Error Message %ASA-4-409109: OSPF detected duplicate router-id i from P on interface IF_NAME

Explanation OSPF received a hello packet from a neighbor that has the same router ID as this routing process.
A full adjacency cannot be established. The OSPF router ID should be unique.
Recommended Action Change the neighbor router ID.

409110
Error Message %ASA-4-409110: Detected router with duplicate router ID i in area AREA_ID_STR

Explanation OSPF received a hello packet from a neighbor that has the same router ID as this routing process.
A full adjacency cannot be established. The OSPF router ID should be unique.
Recommended Action Change the neighbor router ID.

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218
 Syslog Messages 400000 to 450001
409111

409111
Error Message %ASA-4-409111: Multiple interfaces (IF_NAME /IF_NAME ) on a single link
detected.

Explanation OSPFv3 enabled on multiple interfaces that are on the same link is not supported.
Recommended Action OSPFv3 should be disabled or made passive on all except one of the interfaces.

409112
Error Message %ASA-4-409112: Packet not written to the output queue

Explanation An internal error has occurred.

Recommended Action None required.

409113
Error Message %ASA-4-409113: Doubly linked list linkage is NULL

Explanation An internal error has occurred.

Recommended Action None required.

409114
Error Message %ASA-4-409114: Doubly linked list prev linkage is NULL x

Explanation An internal error has occurred.

Recommended Action None required.

409115
Error Message %ASA-4-409115: Unrecognized timer d in OSPF s

Explanation An internal error has occurred.

Recommended Action None required.

409116
Error Message %ASA-4-409116: Error for timer d in OSPF process s

Explanation An internal error has occurred.

Recommended Action None required.

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219
 Syslog Messages 400000 to 450001
409117

409117
Error Message %ASA-4-409117: Can't find LSA database type x , area AREA_ID_STR , interface
x

ExplanationAn internal error has occurred.

Recommended Action None required.

409118
Error Message %ASA-4-409118: Could not allocate DBD packet

ExplanationAn internal error has occurred.

Recommended Action None required.

409119
Error Message %ASA-4-409119: Invalid build flag x for LSA i , type 0x x

ExplanationAn internal error has occurred.

Recommended ActionNone required.

409120
Error Message %ASA-4-409120: Router-ID i is in use by ospf process d

Explanation The ASA attempted to assign a router ID that is in use by another process.
Recommended ActionConfigure another router ID for one of the processes.

409121
Error Message %ASA-4-409121: Router is currently an ASBR while having only one area which
is a stub area

Explanation An ASBR must be attached to an area that can carry AS External or NSSA LSAs.
Recommended ActionMake the area to which the router is attached into an NSSA or regular area.

409122
Error Message %ASA-4-409122: Could not select a global IPv6 address. Virtual links require
at least one global IPv6 address.

ExplanationA virtual link was configured. For the virtual link to function, a global IPv6 address must be
available. However, no global IPv6 address could be found on the router.
Recommended ActionConfigure a global IPv6 address on an interface on this router.

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220
 Syslog Messages 400000 to 450001
409123

409123
Error Message %ASA-4-409123: Neighbor command allowed only on NBMA networks

ExplanationThe neighbor command is allowed only on NBMA networks.

Recommended ActionCheck the configuration options for the neighbor command, and correct the options
or the network type for the neighbor interface.

409125
Error Message %ASA-4-409125: Can not use configured neighbor: poll and priority options
are allowed only for a NBMA network

ExplanationThe configured neighbor was found on a point-to-multipoint network and either the poll or
priority option was configured. These options are only allowed on NBMA type networks.
Recommended ActionCheck the configuration options for the neighbor command, and correct the options
or the network type for the neighbor interface.

409128
Error Message %ASA-4-409128: OSPFv3-d Area AREA_ID_STR : Router i originating invalid type
0x x LSA, ID u , Metric d on Link ID d Link Type d

ExplanationThe router indicated in this message has originated an LSA with an invalid metric. If this is a
router LSA and the link metric is zero, a risk of routing loops and traffic loss exists in the network.
Recommended ActionConfigure a valid metric for the given LSA type and link type on the router that
originated the reported LSA.

Messages 410001 to 450001

This chapter includes messages from 410001 to 450001.

410001
Error Message %ASA-4-410001: UDP DNS request from source_interface :source_address
/source_port to dest_interface :dest_address /dest_port ; (label length | domain-name length)
52 bytes exceeds remaining packet length of 44 bytes.

Explanation The domain-name length exceeds 255 bytes in a UDP DNS packet. See RFC 1035, Section 3.1
for more information.
Recommended ActionNone required.

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221
 Syslog Messages 400000 to 450001
410002

410002
Error Message %ASA-2-410002: Dropped num DNS responses with mis-matched id in the past sec
second(s): from src_ifc :sip /sport to dest_ifc :dip /dport

Explanation The ASA detects an excess number of DNS responses with a mismatched DNS identifier. A
high rate of mismatched DNS identifiers might indicate an attack on the cache. The threshold is set by the
id-mismatch DNS policy-map parameter submode command.
• num —The number of ID mismatch instances as configured by the id-mismatch command
• sec —The duration in seconds as configured by the id-mismatch command
• src_ifc —The source interface name at which the DNS message is received with a mismatched DNS
identifier
• sip —The source IP address
• sport —The source port
• dest_ifc —The destination interface name
• dip —The destination IP address
• dport —The destination port

Recommended Action Check the IP address and port in the message to trace the source of the attack. You
can configure ACLs to block traffic permanently from the source.

410003
Error Message %ASA-4-410003: action_class : action DNS query_response from src_ifc :sip
/sport to dest_ifc :dip /dport ; further_info

Explanation A DNS classification was performed on a DNS message and the specified criteria were satisfied.
As a result, the configured action occurs.
• action_class —The DNS Classification action class
• action —The action taken: Dropped, Dropped (no TSIG), or Masked header flags for
• query_response —Either query or response
• src_ifc —The source interface name
• sip —The source IP address
• sport —The source port
• dest_ifc —The destination interface name
• dip —The destination IP address
• dport —The destination port

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 Syslog Messages 400000 to 450001
410004

• further_info —One of the following: matched Class id: class_name , matched Class id: match_command
(for a standalone match command), or TSIG resource record not present (for messages generated by
the tsig enforced command)

Recommended Action None required.

410004
Error Message %ASA-6-410004: action_class : action DNS query_response from src_ifc :sip
/sport to dest_ifc :dip /dport ; further_info

Explanation A DNS classification was performed on a DNS message and the specified criteria were satisfied.
• action_class —The DNS Classification action class
• action —The action taken: Received or Received (no TSIG)
• query_response —Either query or response
• src_ifc —The source interface name
• sip —The source IP address
• sport —The source port
• dest_ifc —The destination interface name
• dip —The destination IP address
• dport —The destination port
• further_info —One of the following: matched Class id: class_name , matched Class id: match_command
(for a standalone match command), or TSIG resource record not present (for messages generated by
the tsig enforced command)

Recommended Action None required.

411001
Error Message %ASA-4-411001: Line protocol on interface interface_name changed state to up

Explanation The status of the line protocol has changed from down to up . If interface_name is a logical
interface name such as inside and outside, this message indicates that the logical interface line protocol has
changed from down to up . If interface_name is a physical interface name such as Ethernet0 and
GigabitEthernet0/1, this message indicates that the physical interface line protocol has changed from down
to up .
Recommended Action None required.

411002
Error Message %ASA-4-411002:Line protocol on interface interface_name changed state to down

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223
 Syslog Messages 400000 to 450001
411003

Explanation The status of the line protocol has changed from up to down. If interface_name is a logical
interface name such as inside and outside, this message indicates that the logical interface line protocol has
changed from up to down. In this case, the physical interface line protocol status is not affected. If
interface_name is a physical interface name such as Ethernet0 and GigabitEthernet0/1, this message indicates
that the physical interface line protocol has changed from up to down.
Recommended Action If this is an unexpected event on the interface, check the physical line.

411003
Error Message %ASA-4-411003: Configuration status on interface interface_name changed state
to downup

Explanation The configuration status of the interface has changed from down to up.
Recommended Action If this is an unexpected event, check the physical line.

411004
Error Message %ASA-4-411004: Configuration status on interface interface_name changed state
to up

Explanation The configuration status of the interface has changed from down to up.
Recommended Action None required.

411005
Error Message %ASA-4-411005: Interface variable 1 experienced a hardware transmit hang. The
interface has been reset.

Explanation The interface experienced a hardware transmit freeze that required a reset of the Ethernet
controller to restore the interface to full operation. This is a known issue with Gigabit interfaces on ASA 5510,
ASA 5520, ASA 5540, and ASA 5550 ASAs.
• variable 1 —The interface name, such as GigabitEthernet0/0

Recommended Action None required.

412001
Error Message %ASA-4-412001:MAC MAC_address moved from interface_1 to interface_2

Explanation A host move was detected from one module interface to another. In a transparent ASA, mapping
between the host (MAC) and ASA port is maintained in a Layer 2 forwarding table. The table dynamically
binds packet source MAC addresses to an ASA port. In this process, whenever movement of a host from one
interface to another interface is detected, this message is generated.
Recommended Action The host move might be valid or might be an attempt to spoof host MACs on other
interfaces. If it is a MAC spoof attempt, you can either locate vulnerable hosts on your network and remove

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224
 Syslog Messages 400000 to 450001
412002

them or configure static MAC entries, which will not allow MAC address and port binding to change. If it is
a genuine host move, no action is required.

412002
Error Message %ASA-4-412002:Detected bridge table full while inserting MAC MAC_address on
interface interface . Number of entries = num

Explanation The bridge table was full and an attempt was made to add one more entry. The ASA maintains
a separate Layer 2 forwarding table per context and the message is generated whenever a context exceeds its
size limit. The MAC address will be added, but it will replace the oldest existing dynamic entry (if available)
in the table. This might be an attempted attack.
Recommended Action Make sure that the new bridge table entries are valid. In case of attack, use EtherType
ACLs to control access to vulnerable hosts.

413001
Error Message %ASA-4-413001: Module module_id is not able to shut down. Module Error: errnum
message

Explanation The module identified by module_id was not able to comply with a request from the ASA
system module to shut down. It may be performing a task that cannot be interrupted, such as a software
upgrade. The errnum and message text describes the reason why the module cannot shut down, and the
recommended corrective action.
Recommended Action Wait for the task on the module to complete before shutting down the module, or use
the session command to access the CLI on the module, and stop the task that is preventing the module from
shutting down.

413002
Error Message %ASA-4-413002: Module module_id is not able to reload. Module Error: errnum
message

Explanation The module identified by module_id was not able to comply with a request from the ASA module
to reload. It may be performing a task that cannot be interrupted, such as a software upgrade. The errnum
and message text describes the reason why the module cannot reload, and the recommended corrective action.
Recommended Action Wait for the task on the module to complete before reloading the module, or use the
session command to access the CLI on the module and stop the task that is preventing the module from
reloading.

413003
Error Message %ASA-4-413003: Module string one is not a recognized type

Explanation A module was detected that is not recognized as a valid module type.
Recommended Action Upgrade to a version of ASA software that supports the module type installed.

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225
 Syslog Messages 400000 to 450001
413004

413004
Error Message %ASA-4-413004: Module string one failed to write software newver (currently
ver ), reason . Trying again.

Explanation The module failed to accept a software version, and will be transitioned to an UNRESPONSIVE
state. Another attempt will be made to update the module software.
• >string one— The text string that specifies the module
• >newver —The new version number of software that was not successfully written to the module (for
example, 1.0(1)0)
• >ver —The current version number of the software on the module (for example, 1.0(1)0)
• >reason —The reason the new version cannot be written to the module. The possible values for >reason
include the following:

- write failure
- failed to create a thread to write the image
Recommended Action None required. Subsequent attempts will either generate a message indicating a
successful update or failure. You may verify the module transitions to UP after a subsequent update attempt
by using the show module command.

413005
Error Message %ASA-4-413005: Module module_id , application is not supported app_name version
app_vers type app_type

Error Message %ASA-4-413005: Module prod_id in slot slot_num , application is not supported app_name
version app_vers type app_type
Explanation The module installed in slot slot_num was running an unsupported application version or type.
• module_id— The name of the software services module
• prod_id —Product ID string
• slot_num —The slot number in which the module is installed. Slot 0 indicates the system main board,
and slot 1 indicates the module installed in the expansion slot.
• app_name —Application name (string)
• app_vers —Application version (string)
• app_type —Application type (decimal)

Recommended Action If the problem persists, contact the Cisco TAC.

413006
Error Message %ASA-4-413006: prod-id Module software version mismatch; slot slot is prod-id
version running-vers . Slot slot prod-id requires required-vers .

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226
 Syslog Messages 400000 to 450001
413007

Explanation The version of software running on the module in slot slot was not the version required by
another module.
• slot —Slot 0 indicates the system main board. Slot 1 indicates the module installed in the expansion
slot.
• prod_id —Product ID string for the device installed in slot slot
• running_vers —Version of software currently running on the module installed in slot slot
• required_vers —Version of software required by the module in slot slot

Recommended Action If the problem persists, contact the Cisco TAC.

413007
Error Message %ASA-1-413007: An unsupported ASA and IPS configuration is installed.
mpc_description with ips_description is not supported.

Explanation An unsupported ASA and IPS configuration has been detected during IPS SSP setup for slot 1.
The ASA should continue to function normally with an unsupported configuration.
• mpc_description —A description string for the ASA model, which can be one of the following:
ASA5585-SSP-10, ASA5585-SSP-20, ASA5585-SSP-40, ASA5585-SSP-60, ASA5585-SSP-10-K7,
ASA5585-SSP-20-K7, ASA5585-SSP-40-K7, ASA5585-SSP-60-K7.
• ips_description —A description string for the IPS SSP model, which can be one of the following:
ASA5585-SSP-IPS10, ASA5585-SSP-IPS20, ASA5585-SSP-IPS40, ASA5585-SSP-IPS60,
ASA5585-SSP-P10K7, ASA5585-SSP-P20K7, ASA5585-SSP-P40K7, ASA5585-SSP-P60K7.

Recommended Action None required.

413008
Error Message %ASA-1-413008: An unsupported combination of the power supply module and the
fan module is detected. Two power supply modules are recommended when using ASA 10G and IPS
10G SSPs simultaneously

Explanation Only one power supply and one fan module are inserted when an ASA 10G SSP and IPS 10G
SSP are present.
Recommended Action When using an ASA 10G SSP and IPS 10G SSP, insert two power supplies instead
of one fan module and one power supply module.

414001
Error Message %ASA-3-414001: Failed to save logging buffer using file name filename to FTP
server ftp_server_address on interface interface_name : [fail_reason ]

Explanation The logging module failed to save the logging buffer to an external FTP server.
Recommended Action Take applicable actions based on the failed reason:

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227
 Syslog Messages 400000 to 450001
414002

• Protocol error—Make sure no connectivity issue exists between the FTP server and ASA, and that the
FTP sever can accept the FTP port command and PUT requests.
• Invalid username or password—Make sure that the configured FTP client username and password are
correct.
• All other errors—If the problem persists, contact the Cisco TAC.

414002
Error Message %ASA-3-414002: Failed to save logging buffer to flash:/syslog directory using
file name: filename : [fail_reason ]

Explanation The logging module failed to save the logging buffer to system flash.
Recommended Action If the failed reason is caused by insufficient space, check the flash free space, and
make sure that the configured limits of the logging flash-size command are set correctly. If the error is a flash
file system I/O error, then contact the Cisco TAC for assistance.

414003
Error Message %ASA-3-414003: TCP Syslog Server intf : IP_Address /port not responding. New
connections are [permitted|denied] based on logging permit-hostdown policy.

Explanation The TCP syslog server for remote host logging was successful, is connected to the server, and
new connections are permitted or denied based on the logging permit-hostdown policy. If the logging
permit-hostdown policy is configured, a new connection is permitted. If not configured, a new connection is
denied.
• intf —Interface of the ASA to which the server is connected
• IP_Address —IP address of the remote TCP syslog server
• port —Port of the remote TCP syslog server

Recommended Action Validate that the configured TCP syslog server is up. To permit new connections,
configure the logging permit-hostdown policy. To deny new connections, do not configure the logging
permit-hostdown policy.

414004
Error Message %ASA-6-414004: TCP Syslog Server intf : IP_Address /port - Connection restored

Explanation A retry to the TCP syslog server has been successful, and the connection has been established.
This message is the first to reach the syslog server after a successful connection.
• intf —Interface of the ASA to which the server is connected
• IP_Address —IP address of the remote TCP syslog server
• port —Port of the remote TCP syslog server

Recommended Action None required.

Cisco ASA Series Syslog Messages

228
 Syslog Messages 400000 to 450001
414005

414005
Error Message %ASA-3-414005: TCP Syslog Server intf : IP_Address /port connected, New
connections are permitted based on logging permit-hostdown policy

Explanation The TCP syslog server for remote host logging was successful, is connected to the server, and
new connections are permitted based on the logging permit-hostdown policy. If the logging permit-hostdown
policy is configured, a new connection is permitted.
• intf —Interface of the ASA to which the server is connected
• IP_Address —IP address of the remote TCP syslog server
• port —Port of the remote TCP syslog server

Recommended Action None required.

414006
Error Message %ASA-3-414006: TCP Syslog Server configured and logging queue is full. New
connections denied based on logging permit-hostdown policy.

Explanation The logging queue is close to reaching the configured limit, so there is a risk that syslog messages
will be discarded.
Recommended Action See the "Configuring the Logging Queue" section in the CLI configuration guide for
information about how to tune the queue size to avoid this situation. If you want to deny new connections in
this case, use the no logging permit-hostdown command. If you want to allow new connections in this case,
use the logging permit-hostdown command.

414007
Error Message %ASA-6-414007: TCP Syslog Server connection restored. New connections are
allowed.

Explanation The TCP syslog server for remote host logging was successfully connected and new connections
are permitted.
Recommended Action None required.

414008
Error Message %ASA-6-414008: New connections are now allowed due to change of logging
permit-hostdown policy.

Explanation An administrator changed the logging permit-hostdown policy by entering the logging
permit-hostdown command at a time when new connections are being denied. Due to this change of policy,
new connections will be allowed.
Recommended Action None required.

Cisco ASA Series Syslog Messages

229
 Syslog Messages 400000 to 450001
415001

415001
Error Message %ASA-6-415001: HTTP - matched matched_string in policy-map map_name , header
field count exceeded connection_action from int_type :IP_address /port_num to int_type
:IP_address /port_num

Explanation This message is generated when one of the following occurs:

• The total number of fields in the HTTP header exceeds the user-configured number of header fields.
The relevant command is: match {request | response} header count num.
• The appearance of a specified field in the HTTP header exceeds the user-configured number for this
header field. The relevant command is: match {request | response} header header-name count num.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the match {request | response} header command to reconfigure the HTTP
header field value.

415002
Error Message %ASA-6-415002: HTTP - matched matched_string in policy-map map_name , header
field length exceeded connection_action from int_type :IP_address /port_num to int_type
:IP_address /port_num

Explanation The specified HTTP header field length exceeded the user-configured length.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping connection or Resetting connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface

Cisco ASA Series Syslog Messages

230
 Syslog Messages 400000 to 450001
415003

• port_num —The port number

Recommended Action Enter the match {request | response} header header_name length gt num command
to change the HTTP header field length.

415003
Error Message %ASA-6-415003: HTTP - matched matched_string in policy-map map_name , body
length exceeded connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation The length of the message body exceeded the user-configured length.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the match {request | response} body length gt num command to change the
length of the message body.

415004
Error Message %ASA-5-415004: HTTP - matched matched_string in policy-map map_name ,
content-type verification failed connection_action from int_type :IP_address /port_num to
int_type :IP_address /port_num

Explanation The magic number in the body of the HTTP message is not the correct magic number for the
MIME-type specified in the content-type field in the HTTP message header.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface

Cisco ASA Series Syslog Messages

231
 Syslog Messages 400000 to 450001
415005

• port_num —The port number

Recommended Action Enter the match {request | response} header content-type violation command to
correct the error.

415005
Error Message %ASA-5-415005: HTTP - matched matched_string in policy-map map_name , URI
length exceeded connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation The length of the URI exceeded the user-configured length.

• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the match request uri length gt num command to change the length of the
URI.

415006
Error Message %ASA-5-415006: HTTP - matched matched_string in policy-map map_name , URI
matched connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation The URI matched the regular expression that the user configured. See the match request uri
regex {regex-name | class class-name} command for more information.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface

Cisco ASA Series Syslog Messages

232
 Syslog Messages 400000 to 450001
415007

• port_num —The port number

Recommended Action None required.

415007
Error Message %ASA-5-415007: HTTP - matched matched_string in policy-map map_name , Body
matched connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation The message body matched the regular expression that the user configured. See the match
{request | response} body regex {regex-name | class class-name} command for more information.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action None required.

415008
Error Message %ASA-5-415008: HTTP - matched matched_string in policy-map map_name , header
matched connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation A value in a user-specified field in the message header matched the regular expression that the
user configured. See the match {request | response } header header-field-name {regex-name | class
class-name} command for more information.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface

Cisco ASA Series Syslog Messages

233
 Syslog Messages 400000 to 450001
415009

• port_num —The port number

Recommended Action None required.

415009
Error Message %ASA-5-415009: HTTP - matched matched_string in policy-map map_name , method
matched connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation The HTTP method matched the user-configured regular expression. See the match request
method {regex-name | class class-name} command for more information.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action None required.

415010
Error Message %ASA-5-415010: matched matched_string in policy-map map_name , transfer
encoding matched connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation The value in the transfer encoding field matched the user-configured regular expression or
keyword. See the match {request | response} header transfer-encoding {{regex-name | class class-name}
| keyword} command for more information.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface

Cisco ASA Series Syslog Messages

234
 Syslog Messages 400000 to 450001
415011

• port_num —The port number

Recommended Action None required.

415011
Error Message %ASA-5-415011: HTTP - policy-map map_name :Protocol violation connection_action
from int_type :IP_address /port_num to int_type :IP_address /port_num

Explanation The HTTP parser cannot detect a valid HTTP message in the first few bytes of an HTTP message.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the protocol-violation action {drop | reset} log command to correct the
problem.

415012
Error Message %ASA-5-415012: HTTP - matched matched_string in policy-map map_name , Unknown
mime-type connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation The content-type field did not contain a MIME type that matches a built-in MIME type.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the match {request | response} header content-type unknown command to
correct the problem.

Cisco ASA Series Syslog Messages

235
 Syslog Messages 400000 to 450001
415013

415013
Error Message %ASA-5-415013: HTTP - policy-map map-name :Malformed chunked encoding
connection_action from int_type :IP_address /port_num to int_type :IP_address /port_num

Explanation A chunked encoding was malformed, and the HTTP message cannot be parsed. In addition,
logging for the protocol-violation command was configured.
• map-name— The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the protocol-violation action {drop | reset} log command to correct the
problem.

415014
Error Message %ASA-5-415014: HTTP - matched matched_string in policy-map map_name , Mime-type
in response wasn't found in the accept-types of the request connection_action from int_type
:IP_address /port_num to int_type :IP_address /port_num

Explanation The MIME type in an HTTP response was not in the accept field of the request.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the match req-resp content-type mismatch command to correct the problem.

415015
Error Message %ASA-5-415015: HTTP - matched matched_string in policy-map map_name ,
transfer-encoding unknown connection_action from int_type :IP_address /port_num to int_type
:IP_address /port_num

Cisco ASA Series Syslog Messages

236
 Syslog Messages 400000 to 450001
415016

Explanation An empty transfer encoding occurred.

• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the match {request | response} header transfer-encoding empty command
to correct the problem.

415016
Error Message %ASA-4-415016: policy-map map_name :Maximum number of unanswered HTTP requests
exceeded connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation The number of unanswered HTTP requests exceeded the internal number of requests allowed.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the protocol-violation action {drop | reset} log command to correct the
problem.

415017
Error Message %ASA-6-415017: HTTP - matched_string in policy-map map_name , arguments matched
connection_action from int_type :IP_address /port_num to int_type :IP_address /port_num

Explanation A pattern in the arguments matches the user-configured regular expression or keyword. See the
match request args regex {regex-name | class class-name} command for more information.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.

Cisco ASA Series Syslog Messages

237
 Syslog Messages 400000 to 450001
415018

- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action None required.

415018
Error Message %ASA-5-415018: HTTP - matched matched_string in policy-map map_name , Header
length exceeded connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation The total header length exceeded the user-configured length for the header.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the match {request | response} header length gt num command to reduce
the length of the header.

415019
Error Message %ASA-5-415019: HTTP - matched matched_string in policy-map map_name , status
line matched connection_action from int_type :IP_address /port_num to int_type :IP_address
/port_num

Explanation The status line in a response matched a user-configured regular expression. See the match
response status-line regex {regex-name | class class-name } command for more information.
• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.

Cisco ASA Series Syslog Messages

238
 Syslog Messages 400000 to 450001
415020

- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action None required.

415020
Error Message %ASA-5-415020: HTTP - matched matched_string in policy-map map_name , a
non-ASCII character was matched connection_action from int_type :IP_address /port_num to
int_type :IP_address /port_num

Explanation A non-ASCII character was found.

• matched_string—The matched string is one of the following:

- The class map ID, followed by the name of the class map. This string appears when the class map is user
configured.
- The actual match command that initiated the message. This string appears when the class map is internal.
• map_name —The name of the policy map
• connection_action —Dropping the connection or resetting the connection
• interface_type —The type of interface (for example, DMZ or outside)
• IP_address —The IP address of the interface
• port_num —The port number

Recommended Action Enter the match {request | response} header non-ascii command to correct the
problem.

416001
Error Message %ASA-4-416001: Dropped UDP SNMP packet from source_interface :source_IP
/source_port to dest_interface :dest_address /dest_port ; version (prot_version ) is not
allowed through the firewall

Explanation An SNMP packet was denied passage through the ASA because of a bad packet format or
because the prot_version is not allowed through the ASA. The prot_version parameter can be one of the
following values: 1, 2, 2c, or 3.
Recommended Action Change the settings for SNMP inspection using the snmp-map command, which
allows the user to permit or deny specific protocol versions.

Cisco ASA Series Syslog Messages

239
 Syslog Messages 400000 to 450001
417001

417001
Error Message %ASA-4-417001: Unexpected event received: number

Explanation A process received a signal, but no handler was found for the event.
Recommended Action If the problem persists, contact the Cisco TAC.

417004
Error Message %ASA-4-417004: Filter violation error: conn number (string :string ) in string

Explanation A client tried to modify a route attribute that the client does not own.
Recommended Action If the problem persists, contact the Cisco TAC.

417006
Error Message %ASA-4-417006: No memory for string ) in string . Handling: string

Explanation An operation failed because of low memory, but will be handled with another mechanism.
Recommended Action If the problem persists, contact the Cisco TAC.

418001
Error Message %ASA-4-418001: Through-the-device packet to/from management-only network is
denied: protocol_string from interface_name IP_address (port) [([idfw_user |FQDN_string ],
sg_info )] to interface_name IP_address (port) [(idfw_user |FQDN_string ), sg_info ]

Explanation A packet from the specified source to the destination was dropped because it is traversing the
ASA to and from the management-only network.
• protocol_string—TCP, UDP, ICMP, or protocol ID as a number in decimal
• interface_name— Interface name
• IP_address—IP address
• port—Port number
• sg_info —Security group name or tag for the specified IP address

Recommended Action Determine who is generating this packet and why.

418018
Error Message %ASA-3-418018: neighbor IP_Address Down User reset OR %ASA-3-418018: neighbor
IP_Address IPv4 Unicast topology base removed from session User reset OR %ASA-3-418018:
neighbor IP_Address Up OR %ASA-3-418018: neighbor IP_Address IPv4 Unicast topology base
removed from session BGP Notification sent

Cisco ASA Series Syslog Messages

240
 Syslog Messages 400000 to 450001
418019

Explanation The different states of BGP peering and notification of changes on the topology DB as a result
of the peering state transitions.
Recommended Action None required.

418019
Error Message %ASA-3-418019: sent to neighbor IP_Address, Reason: reason, Bytes: count

Explanation An indication of why BGP peering was terminated.

• Reason—Reason for termination. The reason could be invalid or corrupt AS path, or expiry of hold
time, and so on.
• Bytes—Number of bytes transmitted

Recommended Action None required.

418040
Error Message %ASA-3-418040: unsupported or mal-formatted message received from IP_Address

Explanation Indication of unsupported or mal-formed messages received during the BGP handshake, not
necessarily only related to Graceful restart specifically.
Recommended Action None required.

419001
Error Message %ASA-4-419001: Dropping TCP packet from src_ifc :src_IP /src_port to dest_ifc
:dest_IP /dest_port , reason : MSS exceeded, MSS size , data size

Explanation The length of the TCP packet exceeded the MSS advertised in the three-way handshake.
• >src_ifc— Input interface name
• >src_IP— The source IP address of the packet
• >src_port— The source port of the packet
• >dest_ifc— The output interface name
• >dest_IP— The destination IP address of the packet
• >dest_port— The destination port of the packet

Recommended Action If there is a need to allow packets that exceed the MSS, create a TCP map using the
exceed-mss command, as in the following example:

ciscoasa# access-list http-list permit tcp any host server_ip eq 80

ciscoasa# class-map http
ciscoasa# match access-list http-list
ciscoasa# tcp-map tmap
ciscoasa# exceed-mss allow
ciscoasa# policy-map global_policy

Cisco ASA Series Syslog Messages

241
 Syslog Messages 400000 to 450001
419002

ciscoasa# class http

ciscoasa# set connection advanced-options tmap

419002
Error Message %ASA-4-419002: Received duplicate TCP SYN from in_interface :src_address
/src_port to out_interface :dest_address /dest_port with different initial sequence number.

Explanation A duplicate TCP SYN was received during the three-way-handshake that has a different initial
sequence number from the SYN that opened the embryonic connection. This may indicate that SYNs are
being spoofed. This message occurs in Release 7.0.4.1 and later.
• in_interface—The input interface
• src_address—The source IP address of the packet
• src_port—The source port of the packet
• out_interface—The output interface
• dest_address—The destination IP address of the packet
• dest_port—The destination port of the packet

Recommended Action None required.

419003
Error Message %ASA-4-419003: Cleared TCP urgent flag from out_ifc :src_ip /src_port to
in_ifc :dest_ip /dest_port.

Explanation A duplicate TCP SYN was received during the three-way-handshake that has a different initial
sequence number from the SYN that opened the embryonic connection. This may indicate that SYNs are
being spoofed. This message occurs in Release 7.0.4.1 and later.
• in_ifc—The input interface
• src_ip—The source IP address of the packet
• src_port—The source port of the packet
• out_ifc—The output interface
• dest_ip—The destination IP address of the packet
• dest_port—The destination port of the packet

Recommended Action If you need to keep the urgent flag in TCP headers, use the urgent-flag allow command
in TCP map configuration mode.
Error Message %ASA-7-419003: Cleared TCP urgent flag.

Explanation This syslog is displayed when urgent flag or urgent pointer of tcp packet is cleared. This could
be due to user configuration (tcp-map) or having some value for the urgent pointer in a tcp packet but the
urgent flag is not set.
Recommended Action Verify if the tcp-map configurations whether the urget flag is set to clear.

Cisco ASA Series Syslog Messages

242
 Syslog Messages 400000 to 450001
420001

420001
Error Message %ASA-3-420001: IPS card not up and fail-close mode used, dropping ICMP packet
ifc_in :SIP to ifc_out :DIP (type ICMP_TYPE , code ICMP_CODE )

For example:

%ASA-3-420001: IPS card not up and fail-close mode used, dropping TCP packet from >ifc_in
:>SIP
/>SPORT
to >ifc_out
:>DIP
/>DPORT
%ASA-3-420001: IPS card not up and fail-close mode used, dropping UDP packet from >ifc_in
:>SIP
/>SPORT
to >ifc_out
:>DIP
/>DPORT
%ASA-3-420001: IPS card not up and fail-close mode used, dropping protocol >protocol
packet from >ifc_in
:>SIP
to >ifc_out
:>DIP
Explanation Packets are dropped when the IPS fail-close mode is used, and the IPS card is not up. This
message is rate limited.
• ifc_in —Input interface name
• ifc_out —Output interface name
• SIP —Source IP of the packet
• SPORT —Source port of the packet
• DIP —Destination IP of the packet
• DPORT —Destination port of the packet
• ICMP_TYPE —Type of the ICMP packet
• ICMP_CODE —Code of the ICMP packet

Recommended Action Bring up the IPS card.

420002
Error Message %ASA-4-420002: IPS requested to drop ICMP packets ifc_in :SIP to ifc_out :DIP
(type ICMP_TYPE , code ICMP_CODE )

For example:

%ASA-4-420002: IPS requested to drop TCP packet from ifc_in:SIP/SPORT to ifc_out:DIP/DPORT

%ASA-4-420002: IPS requested to drop UDP packet from ifc_in:SIP/SPORT to ifc_out:DIP/DPORT
%ASA-4-420002: IPS requested to drop protocol packet from ifc_in:SIP to ifc_out:DIP
Explanation IPS requested that the packet be dropped.
• ifc_in —Input interface name
• ifc_out —Output interface name

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 Syslog Messages 400000 to 450001
420003

• SIP —Source IP of the packet

• SPORT —Source port of the packet
• DIP —Destination IP of the packet
• DPORT —Destination port of the packet
• ICMP_TYPE —Type of the ICMP packet
• ICMP_CODE —Code of the ICMP packet

Recommended Action None required.

420003
Error Message %ASA-4-420003: IPS requested to reset TCP connection from ifc_in :SIP /SPORT
to ifc_out :DIP /DPORT

Explanation IPS requested a reset of a TCP connection.

• ifc_in —Input interface name
• ifc_out —Output interface name
• SIP —Source IP of the packet
• SPORT —Source port of the packet
• DIP —Destination IP of the packet
• DPORT —Destination port of the packet

Recommended Action None required.

420004
Error Message %ASA-6-420004: Virtual Sensor sensor_name was added on the AIP SSM

Explanation A virtual sensor was added on the AIP SSM card.

• n —Card number

Recommended Action None required.

420005
Error Message %ASA-6-420005: Virtual Sensor sensor_name was deleted from the AIP SSM

Explanation A virtual sensor was deleted from the AIP SSM card.
• n —Card number

Recommended Action None required.

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244
 Syslog Messages 400000 to 450001
420006

420006
Error Message %ASA-3-420006: Virtual Sensor not present and fail-close mode used, dropping
protocol packet from ifc_in:SIP/SPORT to ifc_out:DIP/DPORT

Explanation Packets are dropped when the IPS fail-close mode is used, and the virtual sensor used for the
packet is not present.
• protocol— Protocol used to send the packet
• ifc_in —Input interface name
• ifc_out —Output interface name
• SIP —Source IP address of the packet
• SPORT —Source port of the packet
• DIP —Destination IP address of the packet
• DPORT —Destination port of the packet

Recommended Action Add the virtual sensor.

420007
Error Message %ASA-4-420007: application-string cannot be enabled for the module in slot
slot_id . The module’s current software version does not support this feature. Please upgrade
the software on the module in slot slot_id to support this feature. Received backplane
header version version_number , required backplane header version version_number or higher.

Explanation This message is generated by any new feature in the ASA that needs a corresponding software
version in the SSM or SSC hardware module. The message is sent each time that the ASA module manager
detects state changes in the SSM or SSC hardware module.
• application-string —The name of the application (for example, Promiscuous IDS)
• slot_id —The module identifier, which is 1 for the current ASA
• version_number —The version number of the message header between the ASA and the IPS application

Recommended Action Load the SSM or SSC hardware module with the correct software images that support
the designated application.

420008
Error Message %ASA-3-420008: IPS module license disabled and fail-close mode used, dropping
packet.

Explanation The IPS module license has been disabled and when the fail-close mode is configured, all traffic
destined for the IPS module will be dropped. You can check the status of the license by using the show
activation-key command.

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245
 Syslog Messages 400000 to 450001
421001

Recommended Action Use the activation-key command to apply an activation key that has the IPS license
enabled.

421001
Error Message %ASA-3-421001: TCP|UDP flow from interface_name :IP_address/port to
interface_name :IP_address /port is dropped because application has failed.

Explanation A packet was dropped because the CSC SSM application failed. By default, this message is rate
limited to 1 message every 10 seconds.
• interface_name—The interface name
• IP_address—The IP address
• port—The port number
• application—The CSC SSM is the only application supported in the current release

Recommended Action Determine the problem with the service module.

421002
Error Message %ASA-6-421002: TCP|UDP flow from interface_name :IP_address /port to
interface_name :IP_address /port bypassed application checking because the protocol is not
supported.

Explanation The connection bypassed service module security checking because the protocol that it is using
cannot be scanned by the service module. For example, the CSC SSM is not capable of scanning Telnet traffic.
If the user configures Telnet traffic to be scanned, the traffic will bypass the scanning service. By default, this
message is rate limited to 1 message every 10 seconds.
• IP_address—The IP address
• port—The port number
• interface_name—The name of the interface on which the policy is applied
• application—The CSC SSM is the only application supported in the current release

Recommended Action The configuration should be modified to only include protocols that are supported by
the service module.

421003
Error Message %ASA-3-421003: Invalid data plane encapsulation.

Explanation A packet injected by the service module did not have the correct data plane header. Packets
exchanged on the data backplane adhere to a Cisco proprietary protocol called ASDP. Any packet that does
not have the proper ASDP header is dropped.
Recommended Action Use the capture name type asp-drop [ssm-asdp-invalid-encap] command to capture
the offending packets and contact the Cisco TAC.

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246
 Syslog Messages 400000 to 450001
421004

421004
Error Message %ASA-7-421004: Failed to inject {TCP|UDP} packet from IP_address /port to
IP_address /port

Explanation The ASA has failed to inject a packet as instructed by the service module. This may happen if
the ASA tries to inject a packet into a flow that has already been released or when the ASA maintains its
connection table independently from the service module. Normally it will not cause any problem.
• IP_address—The IP address
• port—The port number

Recommended Action If ASA performance is affected, or if the problem persists, contact the Cisco TAC.

421005
Error Message %ASA-6-421005: interface_name :IP_address is counted as a user of application

Explanation A host has been counted toward the license limit. The specified host was counted as a user of
application. The total number of users in 24 hours is calculated at midnight for license validation.
• interface_name—The interface name
• IP_address—The IP address
• application—The CSC SSM

Recommended Action None required. However, if the overall count exceeds the user license that you have
purchased, contact the Cisco TAC to upgrade your license.

421006
Error Message %ASA-6-421006: There are number users of application accounted during the past
24 hours.

Explanation The total number of users who have used an application for the past 24 hours have been identified.
This message is generated every 24 hours to give the total number of hosts that have used services provided
by the service module.
• application—The CSC SSM

Recommended Action None required. However, if the overall count exceeds the user license that you have
purchased, contact the Cisco TAC to upgrade your license.

421007
Error Message %ASA-3-421007: TCP|UDP flow from interface_name :IP_address /port to
interface_name :IP_address /port is skipped because application has failed.

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247
 Syslog Messages 400000 to 450001
422004

Explanation A flow was skipped because the service module application has failed. By default, this message
is rate limited to 1 message every 10 seconds.
• IP_address—The IP address
• port—The port number
• interface_name—The name of the interface on which the policy is applied
• application—The CSC SSM

Recommended Action Determine the problem with the service module.

422004
Error Message %ASA-4-422004: IP SLA Monitor number0 : Duplicate event received. Event number
number1

Explanation The IP SLA monitor process has received a duplicate event. Currently, this message applies to
destroy events. Only one destroy request will be applied. This is only a warning message.
• number0 —The SLA operation number
• number1 —The SLA operation event ID

Recommended Action If this recurs, enter the show sla monitor configuration SLA_operation_id command
and copy the output of the command. Copy the message as it appears on the console or in the system log.
Then contact the Cisco TAC and provide the representative with the information that you have, along with
information about the application that is configuring and polling the SLA probes.

422005
Error Message %ASA-4-422005: IP SLA Monitor Probe(s) could not be scheduled because clock
is not set.

Explanation One or more IP SLA monitor probes cannot be scheduled because the system clock was not
set.
Recommended Action Make sure that the system clock is functional by using NTP or another mechanism.

422006
Error Message %ASA-4-422006: IP SLA Monitor Probe number : string

Explanation The IP SLA monitor probe cannot be scheduled. Either the configured starting time has already
occurred or the starting time is invalid.
• number —The SLA operation ID
• string —A string describing the error

Recommended Action Reschedule the failed probe with a valid start time.

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248
 Syslog Messages 400000 to 450001
423001

423001
Error Message %ASA-4-423001: {Allowed | Dropped} invalid NBNS pkt_type_name with
error_reason_str from ifc_name :ip_address /port to ifc_name :ip_address /port .

Explanation The NBNS packet format is incorrect.

Recommended Action None required.

423002
Error Message %ASA-4-423002: {Allowed | Dropped} mismatched NBNS pkt_type_name with
error_reason_str from ifc_name :ip_address /port to ifc_name :ip_address /port .

Explanation An NBNS ID mismatch occurred.

Recommended Action None required.

423003
Error Message %ASA-4-423003: {Allowed | Dropped} invalid NBDGM pkt_type_name with
error_reason_str from ifc_name :ip_address /port to ifc_name :ip_address /port .

Explanation The NBDGM packet format is incorrect.

Recommended Action None required.

423004
Error Message %ASA-4-423004: {Allowed | Dropped} mismatched NBDGM pkt_type_name with
error_reason_str from ifc_name :ip_address /port to ifc_name :ip_address /port .

Explanation An NBDGM ID mismatch occurred.

Recommended Action None required.

423005
Error Message %ASA-4-423005: {Allowed | Dropped} NBDGM pkt_type_name fragment with
error_reason_str from ifc_name :ip_address /port to ifc_name :ip_address /port .

Explanation The NBDGM fragment format is incorrect.

Recommended Action None required.

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249
 Syslog Messages 400000 to 450001
424001

424001
Error Message %ASA-4-424001: Packet denied protocol_string intf_in :src_ip /src_port
[([idfw_user | FQDN_string ], sg_info )] intf_out :dst_ip /dst_port [([idfw_user | FQDN_string
], sg_info )]. [Ingress|Egress] interface is in a backup state.

Explanation A packet was dropped because it was traversing the ASA to or from a redundant interface.
Interface functionality is limited on low-end platforms. The interface specified by the backup interface
command can only be a backup for the primary interface configured. If the default route to the primary interface
is up, any traffic through the ASA from the backup interface will be denied. Conversely, if the default route
to the primary interface is down, traffic through the ASA from the primary interface will be denied.
• protocol_string —The protocol string; for example, TCP or protocol ID (a decimal number)
• intf_in —The input interface name
• src_ip —The source IP address of the packet
• src_port —The source port of the packet
• intf_out —The output interface name
• dst_ip —The destination IP address of the packet
• dst_port —The destination port of the packet
• sg_info —The security group name or tag for the specified IP address

Recommended Action Determine the source of the denied packet.

424002
Error Message %ASA-4-424002: Connection to the backup interface is denied: protocol_string
intf :src_ip /src_port intf :dst_ip /dst_port

Explanation A connection was dropped because it is in a backup state. Interface functionality is limited on
low-end platforms. The backup interface can only be a backup for the primary interface specified by the
backup interface command. If the default route to the primary interface is up, any connection to the ASA
through the backup interface will be denied. Conversely, if the default route to the primary interface is down,
connections to the ASA through the primary interface will be denied.
• protocol_string —The protocol string; for example, TCP or protocol ID (a decimal number)
• intf_in —The input interface name
• src_ip —The source IP address of the packet
• src_port —The source port of the packet
• intf_out —The output interface name
• dst_ip —The destination IP address of the packet
• dst_port —The destination port of the packet

Recommended Action Determine the source of the denied packet.

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250
 Syslog Messages 400000 to 450001
425001

425001
Error Message %ASA-6-425001 Redundant interface redundant _interface_name created.

Explanation The specified redundant interface was created in the configuration.

• redundant_interface_name —Redundant interface name

Recommended Action None required.

425002
Error Message %ASA-6-425002 Redundant interface redundant _interface_name removed.

Explanation The specified redundant interface was removed from the configuration.
• redundant_interface_name —Redundant interface name

Recommended Action None required.

425003
Error Message %ASA-6-425003 Interface interface_name added into redundant interface redundant
_interface_name .

Explanation The specified physical interface was added to the specified redundant interface as a member
interface.
• interface_name —An interface name
• redundant_interface_name —Redundant interface name

Recommended Action None required.

425004
Error Message %ASA-6-425004 Interface interface_name removed from redundant interface
redundant _interface_name .

Explanation The specified redundant interface was removed from the specified redundant interface.
• interface_name —An interface name
• redundant_interface_name —Redundant interface name

Recommended Action None required.

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251
 Syslog Messages 400000 to 450001
425005

425005
Error Message %ASA-5-425005 Interface interface_name become active in redundant interface
redundant _interface_name

Explanation Within a redundant interface, one member interface is the active member. Traffic only passes
through the active member interface. The specified physical interface became the active member of the
specified redundant interface. Member interface switchover occurs when one of the following is true:
• ◦The redundant-interface interface-name active-member interface-name command was executed.
◦The active member interface is down, while the standby member interface is up.
◦The standby member interface comes up (from down), while the active member interface remains
down.

• interface_name —An interface name

• redundant_interface_name —Redundant interface name

Recommended Action Check the status of the member interfaces.

425006
Error Message %ASA-3-425006 Redundant interface redundant _interface_name switch active
member to interface_name failed.

Explanation An error occurred when member interface switchover was attempted.

• redundant_interface_name —Redundant interface name
• interface_name —An interface name

Recommended Action If the problem persists, contact the Cisco TAC.

426001
Error Message %ASA-6-426001: PORT-CHANNEL:Interface ifc_name bundled into EtherChannel
interface Port-channel num

Explanation The interface port-channel num or the channel-group num mode mode command has been
used on a nonexistent port channel.
• ifc_name —The EtherChannel interface name
• num —The port channel number

Recommended Action None required.

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252
 Syslog Messages 400000 to 450001
426002

426002
Error Message %ASA-6-426002: PORT-CHANNEL:Interface ifc_name unbundled from EtherChannel
interface Port-channel num

Explanation The no interface port-channel num command has been used.

• ifc_name —The EtherChannel interface name
• num— The port channel number

Recommended Action None required.

426003
Error Message %ASA-6-426003: PORT-CHANNEL:Interface ifc_name1 has become standby in
EtherChannel interface Port-channel num

Explanation The channel-group num mode mode command has been used.
• ifc_name1 —The EtherChannel interface name
• num —The port channel number

Recommended Action None required.

426004
Error Message %ASA-4-426004: PORT-CHANNEL: Interface ifc_name1 is not compatible with ifc_name
and will be suspended (speed of ifc_name1 is X Mbps, Y is 1000 Mbps).

Error Message %ASA-4-426004: Interface ifc_name1 is not compatible with ifc_name1 and will be suspended
(ifc_name1 is Full-duplex, ifc_name1 is Half-duplex)
Explanation The channel-group num mode mode command is executed on a physical interface and there is
a speed or duplex mismatch of this physical interface with that of the port channel.
• ifc_name —The interface that is being added to the port channel
• ifc_name1 —The interface that is already in the port channel and in a bundled state

Recommended Action Do one of the following:

• Change the speed of the physical interface to that of the port channel and execute the channel-group
num mode mode command again.
• Leave the member interface in a suspended state. When the last active member is removed, then that
member will try to reestablish LACP on the suspended member.

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253
 Syslog Messages 400000 to 450001
426101

426101
Error Message %ASA-6-426101: PORT-CHANNEL:Interface ifc_name is allowed to bundle into
EtherChannel interface port-channel id by CLACP

Explanation A port has been bundled in a span-cluster channel group.

Recommended Action None required.

426102
Error Message %ASA-6-426102: PORT-CHANNEL:Interface ifc_name is moved to standby in
EtherChannel interface port-channel id by CLACP

Explanation A port has been moved to hot-standby state in a span-cluster channel group.
Recommended Action None required.

426103
Error Message %ASA-6-426103: PORT-CHANNEL:Interface ifc_name is selected to move from standby
to bundle in EtherChannel interface port-channel id by CLACP

Explanation A standby port has been selected to move to bundled state in a span-cluster channel group.
Recommended Action None required.

426104
Error Message %ASA-6-426104: PORT-CHANNEL:Interface ifc_name is unselected in EtherChannel
interface port-channel id by CLACP

Explanation A bundled port has been unbundled in a span-cluster channel group to obtain space for other
ports to be bundled.
Recommended Action None required.

428002
Error Message %ASA-6-428002: WAAS confirmed from in_interface :src_ip_addr/src_port to
out_interface :dest_ip_addr/dest_port , inspection services bypassed on this connection.

Explanation WAAS optimization was detected on a connection. All layer 7 inspection services, including
IPS, are bypassed on WAAS-optimized connections.
Recommended Action No action is required if the network includes WAE devices; otherwise, the network
administrator should investigate the use of the WAAS option on this connection.

Cisco ASA Series Syslog Messages

254
 Syslog Messages 400000 to 450001
429001

429001
Error Message %ASA-3-429001: CXSC card not up and fail-close mode used. Dropping protocol
packet from interface_name :ip_address /port to interface_name :ip_address /port

Explanation Data has been dropped because an SSP is down and a fail-close policy exists.
Recommended Action Check the status of the service module and contact the Cisco TAC for assistance, if
necessary.

429002
Error Message %ASA-4-429002: CXSC service card requested to drop protocol packet from
interface_name :ip_address /port to interface_name :ip_address /port

Explanation The CXSC SSP requested that the ASA drop a packet of a connection.
Recommended Action None.

429003
Error Message %ASA-4-429003: CXSC service card requested to reset TCP connection from
interface_name :ip_addr /port to interface_name :ip_addr /port

Explanation The CXSC SSP requested that the ASA reset a TCP connection.
Recommended Action None required.

429004
Error Message %ASA-3-429004: Unable to set up authentication-proxy rule for the cx action
on interface interface_name for policy_type service-policy.

Explanation The ASA could not set up to-the-box rules for authentication proxy with the CXSC action
because of some internal errors, such as insufficient memory.
Recommended Action This error should not occur. Contact the Cisco TAC.for assistance.

429005
Error Message %ASA-6-429005: Set up authentication-proxy protocol_type rule for the CXSC
action on interface interface_name for traffic destined to ip_address /port for policy_type
service-policy.

Explanation The ASA successfully set up to-the-box rules for authentication proxy with the CXSC action.
Recommended Action None.

Cisco ASA Series Syslog Messages

255
 Syslog Messages 400000 to 450001
429006

429006
Error Message %ASA-6-429006: Cleaned up authentication-proxy rule for the CXSC action on
interface interface_name for traffic destined to ip_address for policy_type service-policy.

Explanation The ASA successfully cleaned up to-the-box rules for authentication proxy with the CXSC
action.
Recommended Action None.

429007
Error Message %ASA-4-429007: CXSC redirect will override Scansafe redirect for flow from
interface_name :ip_address /port to interface_name :ip_address /port with username

Explanation A flow matches both CXSC and Scansafe redirects. The message indicates that the CXSC
redirect overrides the Scansafe redirect for the displayed flow.
Recommended Action If this is unwanted behavior, then reconfigure the policy to ensure that no overlap of
CXSC and Scansafe redirection occurs for the same flow.

429008
Error Message %ASA-4-429008: Unable to respond to VPN query from CX for session 0x%x .
Reason %s

Explanation The CX sent a VPN session query to the ASA, but it did not respond either because of an invalid
session ID or another reason. Valid reasons can be any of the following:
• TLV length is invalid
• TLV memory allocation failed
• VPN session query message enqueue failed
• VPN session ID is invalid

Recommended Action None required.

4302310
Error Message %ASA-5-4302310: SCTP packet received from src_ifc:src_ip/src_port to
dst_ifc:dst_ip/dst_port contains unsupported Hostname Parameter.

Explanation A init/init-ack packet is received with the hostname parameter.

• packet init/init-ack—The message carrying the hostname parameter
• src-ifc— Indicates the ingress interface
• src-ip/src-port— Indicates the Source IP and Port in the packet
• dst-ifc—Indicates the egress interface

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256
 Syslog Messages 400000 to 450001
431001

• dst_ip/dst_port—Indicates the Source IP and Port in the packet

Recommended Action Use the real IP addresses of endpoints rather than the hostname. Disable the hostname
parameter.

431001
Error Message %ASA-4-431001: RTP conformance: Dropping RTP packet from in_ifc :src_ip
/src_port to out_ifc :dest_ip /dest_port , Drop reason: drop_reason value

Explanation The RTP packet was dropped.

• in_ifc—The input interface
• src_ip—The source IP address of the packet
• src_port—The source port of the packet
• out_ifc—The output interface
• dest_ip —The destination IP address of the packet
• dest_port—The destination port of the packet
• drop_reason—One of the following drop reasons:

- Incorrect version value —The version number from the packet is incorrect.
- Invalid payload-type value —The payload type from the packet is invalid.
- Incorrect SSRC value —The SSRC from the packet is incorrect.
- Out-of-range sequence number value sequence number from the packet.
- Out of sequence in packet in probation value sequence number from the packet.
Recommended Action Examine the dropped RTP packets to determine which field the RTP source is setting
incorrectly. Also examine the source to verify that it is legitimate and not an attacker trying to misuse an
opening in the ASA.

431002
Error Message %ASA-4-431002: RTCP conformance: Dropping RTCP packet from in_ifc :src_ip
/src_port to out_ifc :dest_ip /dest_port , Drop reason: drop_reason value

Explanation The RTCP packet was dropped.

• in_ifc—The input interface
• src_ip—The source IP address of the packet
• src_port—The source port of the packet
• out_ifc—The output interface
• dest_ip—The destination IP address of the packet
• dest_port—The destination port of the packet

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257
 Syslog Messages 400000 to 450001
434001

• drop_reason—One of the following drop reasons:

- Incorrect version value—The version number from the packet is incorrect.

- Invalid payload-type value—The payload type from the packet is incorrect.
Recommended Action Examine the dropped RTP packets to determine which field the RTP source is setting
incorrectly. Also examine the source to verify that it is legitimate and not an attacker trying to misuse an
opening in the ASA.

434001
Error Message %ASA-4-434001: SFR card not up and fail-close mode used, dropping protocol
packet from ingress interface:source IP address /source port to egress interface :destination
IP address /destination port

Explanation A packet has been dropped because of a fail-close configuration for the module. Your loss of
connectivity for all the flows is caused by redirecting them to the module, because the fail-close configuration
is designed to drop all the flows if the module is down.
Recommended Action Try to understand the reason for failure and restore services. Alternatively, you can
use the fail-open option even if the card does not recover immediately. Note that in the fail-open configuration,
all packets to the module are bypassed if the card status is down.

434002
Error Message %ASA-4-434002: SFR requested to drop protocol packet from ingress interface
:source IP address /source port to egress interface :destination IP address /destination
port

Explanation A packet has been denied by the module. Your connection is not successful for a certain flow
has been redirected to the module.
Recommended Action Try to identify the module policy that caused this flow or packet to be denied.

434003
Error Message %ASA-4-434003: SFR requested to reset TCP connection from ingress interface
:source IP address /source port to egress interface :destination IP address /destination
port

Explanation A TCP flow has been reset by the ASA, as requested by the module. Your TCP connection is
not successful for a certain flow because it was redirected to the module.
Recommended Action Try to identify the module policy that caused this flow or packet to be denied.

434004
Error Message %ASA-5-434004: SFR requested ASA to bypass further packet redirection and
process flow from %s:%A/%d to %s:%A/%d locally

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258
 Syslog Messages 400000 to 450001
434007

Explanation SourceFire (SFR) has determined not to inspect more traffic of a flow and requests the ASA to
stop redirecting the flow of traffic to SFR.
Recommended Action None Required.

434007
Error Message %ASA-4-434007: SFR redirect will override Scansafe redirect for flow from
ingress interface :source IP address /source port to egress interface :destination IP address
/destination port (user )

Explanation A flow that was inspected by Scansafe is now inspected by SourceFire (SFR) only. Scansafe
and SFR cannot inspect a flow simultaneously.
Recommended Action Reconfigure the ASA inspect policy that caused this flow or packet to be inspected
by either Scansafe or SFR.

444004
Error Message %ASA-2-444004: Temporary license key key has expired. Applying permanent
license key permkey

Explanation The temporary license that was installed has expired. The features that the license provided are
no longer available.
• key —The temporary activation key
• permkey —The permanent activation key

Recommended Action A permanent license should be purchased and installed.

444005
Error Message %ASA-4-444005: Timebased activation key activation -key will expire in num
days

Explanation This message is generated every 24 hours, indicating that the temporary license will expire in
the number of days specified. After that date, the features that the license provided will no longer be available.
• activation-key —The temporary activation key
• num —The number of days left until expiration

Recommended Action If the amount of time remaining is less than 30 days, you should purchase another
time-based activation key before the temporary license runs out.

444007
Error Message %ASA-2-444007: Timebased activation key activation -key has expired. Reverting
to [permanent | timebased] license key. The following features will be affected: feature ,
feature

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259
 Syslog Messages 400000 to 450001
444008

Explanation The time-based activation key has expired. The specified features that the license provided are
no longer available.
• activation-key —The temporary activation key
• feature —The name of the licensed feature being affected

Recommended Action You must purchase another time-based activation key as soon as possible to prevent
service disruption for the features specified.

444008
Error Message %ASA-4-444008: %s license has expired, and the system is scheduled to reload
in x days. Apply a new activation key to enable %s license and prevent the automatic reload.

Explanation The specific license has expired, which will cause the system to reload in x days. Apply a new
activation key to enable the specific license and prevent automatic reload.
Recommended Action Apply a new activation key to enable the specific license and prevent automatic reload.

444009
Error Message %ASA-2-444009: %s license has expired 30 days ago. The system will now reload.

Explanation The specific license expired 30 days ago. The system will reload.
Recommended Action None required.

444100
Error Message %ASA-5-444100: Shared request request failed. Reason: reason

Explanation A shared license client request was unsuccessfully sent or processed by the server.
• request —Valid requests are:

- get AnyConnect Premium

- release AnyConnect Premium
- transfer AnyConnect Premium
• reason —The reason that the request failed. Valid reasons are:

- connection failed to server

- version not supported by server
- message signature invalid
- client ID unknown by server
- server is not active
- license capacity reached
Recommended Action None required.

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260
 Syslog Messages 400000 to 450001
444101

444101
Error Message %ASA-5-444101: Shared license service is active. License server address:
address

Explanation The shared license server has become active.

• address —The license server IPv4 or IPv6 address

Recommended Action None required.

444102
Error Message %ASA-2-444102: Shared license service inactive. License server is not
responding.

Explanation The shared license service was inactive because the license server was not responding. The ASA
failed to register with the shared license server.
Recommended Action Verify that the license server address, secret, and port are configured correctly.

444103
Error Message %ASA-6-444103: Shared licensetype license usage is over 90% capacity.

Explanation The shared license usage on the network is over 90 percent capacity.
• licensetype —AnyConnect Premium

Recommended Action None required.

444104
Error Message %ASA-6-444104: Shared licensetype license availability: value .

Explanation The shared license availability on the network appeared.

• licensetype —AnyConnect Premium
• value —The license availability

Recommended Action None required.

444105
Error Message %ASA-2-444105: Released value shared licensetype license(s). License server
has been unreachable for 24 hours.

Explanation The shared license server has been unreachable for 24 hours, and all shared licenses that have
been acquired by the ASA have been released. The ASA failed to register with the license server.

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261
 Syslog Messages 400000 to 450001
444106

• licensetype —AnyConnect Premium

• value —The license availability

Recommended Action Verify the connectivity to the license server, and that the configuration has not been
changed on the license server.

444106
Error Message %ASA-4-444106: Shared license backup server address is not available.

Explanation The shared license backup server is not reachable. License server information is not synchronized
with the backup device.
• address —The IPv4 or IPv6 address of the backup license server

Recommended Action None required.

444107
Error Message %ASA-6-444107: Shared license service status on interface ifname .

Explanation The shared license service has been enabled or disabled on the specified interface.
• ifname —The interface name.
• status —The status of the license server. Valid values are enabled or disabled.

Recommended Action None required.

444108
Error Message %ASA-6-444108: Shared license state client id id .

Explanation The multi-site license client ID has registered or expired with the server.
• id —The ID of the client
• state —The state of the license server. Valid values are registered or expired.

Recommended Action None required.

444109
Error Message %ASA-4-444109: Shared license backup server role changed to state .
Explanation The shared backup license server role has changed.
• state —The state of the license server. Valid values are active or inactive.

Recommended Action None required.

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262
 Syslog Messages 400000 to 450001
444110

444110
Error Message %ASA-4-444110: Shared license server backup has days remaining as active
license server.

Explanation The shared backup license server is in an active role and remains active for a specified number
of days. The ASA failed to register with the license server, and needs to register with the primary license
server soon.
• days —The number of days left as the active license server

Recommended Action Verify that the license server is online and reachable by the ASA.

444111
Error Message %ASA-2-444111: Shared license backup service has been terminated due to the
primary license server address being unavailable for more than days days. The license server
needs to be brought back online to continue using shared licensing.

Explanation The shared backup license server active time has expired. The primary server needs to go online
in order for the shared license service to continue.
• address —The IPv4 or IPv6 address of the license server
• days —The number of days that the license server has been unavailable

Recommended Action Register with the primary license server in order to continue using the shared license
service.

444302
Error Message %ASA-2-444302: %SMART_LIC-2-PLATFORM_ERROR: Platform error.

Explanation Smart Licensing Agent has encountered a platform problem. This indicates that the platform
team did not properly implement smart licensing on the device.
Recommended Action The platform team needs to address this problem before release.

444303
Error Message %ASA-3-444303: %SMART_LIC-3-AGENT_REG_FAILED: Smart Agent for licensing
registration with Cisco licensing cloud failed.

Explanation Smart Licensing registration failed. This may have been caused due to an invalid ID token used
during the registration or network connection failure to cisco.com.
Recommended Action Please check the Smart Agent syslog messages for additional information. Turn on
the smart agent debug mode (CLI command: ‘debug license agent all’) and retry for more detailed information.
Check your Smart Call Home configuration, your network connection with Cisco, and if the Identity token
you used for registration is valid.

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263
 Syslog Messages 400000 to 450001
444303

Error Message %ASA-3-444303: %SMART_LIC-3-AGENT_DEREG_FAILED: Smart Agent for licensing

deregistration with CSSM failed.

Explanation Smart Licensing deregistration failed. This may have been caused due to a network connection
failure to CSSM. The local registration information has been removed from the device.
Recommended Action Please check the Smart Agent syslog messages for additional information. Turn on
the smart agent debug mode (CLI command: ‘debug license agent all’) and retry for more detailed information.
Check your Smart Call Home configuration and your network connection with CSSM.
Error Message %ASA-3-444303: %SMART_LIC-3-OUT_OF_COMPLIANCE: One or more entitlements are
out of compliance.

Explanation One or more requested entitlements from the customer are out of compliance.
Recommended Action Customer needs to go to the smart licensing portal to view their entitlements to
understand the non-compliance.
Error Message %ASA-3-444303: %SMART_LIC-3-EVAL_EXPIRED: Evaluation period expired.

Explanation Your evaluation period has expired. Please obtain a new identity token from the smart agent
portal and re-register the device.
Recommended Action Customer needs to obtain a new identity token from the smart agent portal and
re-register the device with the Cisco licensing service.
Error Message %ASA-3-444303: %SMART_LIC-3-BAD_MODE: An unknown mode was specified.

Explanation An invalid entitlement enforcement mode was received by the smart agent in the process of
logging a syslog message.
Recommended Action This is a smart call home internal error. Please report this to Cisco.
Error Message %ASA-3-444303: %SMART_LIC-3-BAD_NOTIF: A bad notification type was specified.

Explanation An invalid notification type was received by the smart agent in the process of logging a syslog
message.
Recommended Action This is a smart call home internal error. Please report this to Cisco.
Error Message %ASA-3-444303: %SMART_LIC-3-ID_CERT_EXPIRED: Identity certificate expired.
Agent will transition to the unidentified (not registered) state.

Explanation The device has not communicated with Cisco for an extended period of time and the device
has not automatically renewed the device registration with Cisco.
Recommended Action Please check the smart call home settings and network connectivity to cisco.com.
Error Message %ASA-3-444303: %SMART_LIC-3-ID_CERT_RENEW_NOT_STARTED: Identity certificate
start date not reached yet.

Explanation The device registration failed. The Identity certificate start date is later than the device current
time.
Recommended Action Please adjust your device clock to be up-to-date and retry the registration again.
Error Message %ASA-3-444303: %SMART_LIC-3-ID_CERT_RENEW_FAILED: Identity certificate renewal
failed.

Explanation The device has not communicated with Cisco for an extended period of time and the device has
failed to automatically renew the device registration with Cisco.
Recommended Action Please check the smart call home settings and network connectivity to cisco.com.

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264
Syslog Messages 400000 to 450001
444303

Error Message %ASA-3-444303: %SMART_LIC-3-ENTITLEMENT_RENEW_FAILED: Entitlement authorization

with Cisco licensing cloud failed.

Explanation The device has failed to communicate with Cisco to renew the entitlement authorization.
Recommended Action Please check the smart agent syslog messages for further information. Additionally,
check for smart call home settings and network connectivity to cisco.com.
Error Message %ASA-3-444303: %SMART_LIC-3-COMM_FAILED: Communications failure with Cisco
licensing cloud.

Explanation The device communication with the Cisco licensing service failed.
Recommended Action Please check the smart call home settings and network connectivity to cisco.com.
Error Message %ASA-3-444303: %SMART_LIC-3-CERTIFICATE_VALIDATION: Certificate validation
failed by smart agent.

Explanation The identity certificate validation failed.

Recommended Action Please check the smart agent syslog file for more information. Turn on the smart agent
debug mode (CLI command: license smart debug enable) and retry again for additional information.
Additionally, check if the identity certificate expiration date has been reached.
Error Message %ASA-3-444303: %SMART_LIC-3-AUTH_RENEW_FAILED: Authorization renewal with
Cisco licensing cloud failed.

Explanation The authorization renew request failed. This may have been caused due to wrong smart call
home settings or network connectivity failure to cisco.com.
Recommended Action Please check the smart agent syslog file for more information. Turn on the smart agent
debug mode and retry again for additional information. Additionally, check the smart call home settings and
network connectivity to cisco.com.
Error Message %ASA-3-444303: %SMART_LIC-3-INVALID_TAG: The entitlement tag is invalid.

Explanation The tag is not defined in the Cisco Smart Software Manager.
Recommended Action Report this error to Cisco.
Error Message %ASA-3-444303: %SMART_LIC-3-INVALID_ROLE_STATE: The current role is not allowed
to move to the new role.

Explanation From the last role event, we can only move to certain roles. The device has moved to a role to
which the smart agent cannot follow.
Recommended Action Please check the smart agent syslog file for more information. Turn on the smart agent
debug mode and retry again for additional information.
Error Message %ASA-3-444303: %SMART_LIC-3-EVAL_WILL_EXPIRE_WARNING: Evaluation period will
expire in time.

Explanation The device is using the evaluation period which will expire in the specified time.
Recommended Action Use the ‘license smart register ID token’ CLI to register this device before the evaluation
period expires.
Error Message %ASA-3-444303: %SMART_LIC-3-EVAL_EXPIRED_WARNING: Evaluation period expired
on time.

Explanation The device evaluation period has expired.

Recommended Action Use the ‘license smart register ID token’ CLI to register this device.

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265
 Syslog Messages 400000 to 450001
444304

Error Message %ASA-3-444303: %SMART_LIC-3-ID_CERT_EXPIRED_WARNING: This device's registration

will expire in time.

Explanation The registration for this device will expire at the specified time. This usually indicates a
communications failure with the Cisco licensing authority.
Recommended Action Please check the smart call home settings and network connectivity to cisco.com.
Additionally, check if the identity certificate need to be renewed.
Error Message %ASA-3-444303: %SMART_LIC-3-CONFIG_OUT_OF_SYNC: Trusted Store Enable flag not
in sync with System Configuration, TS flag Config flag.

Explanation Smart licensing configuration does not match the value of the enable flag in persistent storage.
This can happen if a configuration is copied onto the system and a reload occurs. If the new configuration
does not contain the Smart Licensing Enable command, the value in persistent storage will not match.
Recommended Action Apply the desired Smart Licensing Configuration Command and persist the
configuration.
Error Message %ASA-3-444303: %SMART_LIC-3-REG_EXPIRED_CLOCK_CHANGE: Smart Licensing
registration has expired because the system time was changed outside the validity period
of the registration period. The agent will transition to the un-registered state in 60
minutes.

Explanation The system clock has been changed so that it is now outside the valid registration period. If the
clock is reset to a value inside the registration validity period within one hour smart licensing will continue
function normally. If the clock is not reset the device will become un-registered and a new identity token will
need to be obtained to re-register the device. The registration validity period is defined by the start and end
date in the identity certificate. Use 'show tech license' to get the id certificate information.
Error Message %ASA-3-444303: %SMART_LIC-3-ROOT_CERT_MISMATCH_PROD: Certificate type mismatch.

Explanation Smart Agent received incorrect certificate for validation. Please contact your product support
team.
Error Message %ASA-3-444303: %SMART_LIC-3-HOT_STANDBY_OUT_OF_SYNC: Smart Licensing agent on
hot standby is out of sync with active Smart Licensing agent.

Explanation Smart Licensing Agent on the hot standby failed to process the data necessary to stay in sync
with the active agent. If a switchover occurs the new active agent will not be in the same state as the current
active agent configuration does not match the value of the enable flag in persistent storage. This can happen
if a configuration is copied onto the system and a reload occurs. If the new configuration does not contain the
Smart Licensing Enable command, the value in persistent storage will not match.

444304
Error Message %ASA-4-444304: %SMART_LIC-4-IN_OVERAGE: One or more entitlements are in overage.

Explanation This is for information only. The customer is still in compliance and within the overage amount
as specified in their contract.
Error Message %ASA-4-444304: %SMART_LIC-4-CONFIG_NOT_SAVED: Smart Licensing configuration
has not been saved.

This is for information only. The customer remains in IN/OUT_OF compliance state.
Recommended Action None.

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266
 Syslog Messages 400000 to 450001
444305

444305
Error Message %ASA-5-444305: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for
Licensing System clock has been changed.
Explanation System clock was manually reset.
Error Message %ASA-5-444305: %SMART_LIC-5-IN_COMPLIANCE: All entitlements are authorized.

Explanation All customer requested entitlements are authorized by Cisco licensing service.
Error Message %ASA-5-444305: %SMART_LIC-5-EVAL_START: Entering evaluation period.

Explanation Either customer allocate entitlement prior to registration or customer registration has expired.
The device is now de-registered and is in evaluation mode.
Error Message %ASA-5-444305: %SMART_LIC-5-AUTHORIZATION_EXPIRED: Authorization expired.

Explanation The device has not communicated with Cisco for an extended period of time and the device has
not automatically renewed the entitlement authorizations.
Error Message %ASA-5-444305: %SMART_LIC-5-COMM_RESTORED: Communications with Cisco licensing
cloud restored.

Explanation Smart Agent communication with the Cisco licensing service is restored.
Error Message %ASA-5-444305: %SMART_LIC-5-COMM_INIT_FAILED: Failed to initialize
communications with the Cisco Licensing Cloud.

Explanation Smart Agent could not initialize communication with the Cisco licensing service.
Recommended Action None.

444306
Error Message %ASA-6-444306: %SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is
initialized.

Explanation Smart Agent is initialized and ready for use.

Error Message %ASA-6-444306: %SMART_LIC-6-AGENT_ENABLED: Smart Agent for Licensing is
enabled.

Explanation Smart Agent is enabled and ready for use.

Error Message %ASA-6-444306: %SMART_LIC-6-AGENT_REG_SUCCESS: Smart Agent for Licensing
Registration with Cisco licensing cloud successful.

Explanation Smart Licensing registration was successful.

Error Message %ASA-6-444306: %SMART_LIC-6-AGENT_DEREG_SUCCESS: Smart Agent for Licensing
De-registration with Cisco licensing cloud successful.

Explanation Smart Licensing deregistration was successful.

Error Message %ASA-6-444306: %SMART_LIC-6-DISABLED: Smart Agent for Licensing disabled.

Explanation Smart Agent has been disabled.

Error Message %ASA-6-444306: %SMART_LIC-6-ID_CERT_RENEW_SUCCESS: Identity certificate renewal
successful.

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267
 Syslog Messages 400000 to 450001
444307

Explanation Customer identity certificate has been renewed successfully and can continue to use the device.
Error Message %ASA-6-444306: %SMART_LIC-6-ENTITLEMENT_RENEW_SUCCESS: Entitlement authorization
renewal with Cisco licensing cloud successful.

Explanation Authorization renewal request is successful.

Error Message %ASA-6-444306: %SMART_LIC-6-AUTH_RENEW_SUCCESS: Authorization renewal with
Cisco licensing cloud successful.

Explanation Authorization of customer requested entitlements are successfully renewed.

Error Message %ASA-6-444306: %SMART_LIC-6-HA_ROLE_CHANGED: Smart Agent HA role changed to
role.

Explanation Smart Agent role on HA RP has been changed to either active or standby.
Error Message %ASA-6-444306: %SMART_LIC-6-HA_CHASSIS_ROLE_CHANGED: Smart Agent HA chassis
role changed to role.

Explanation Smart Agent chassis role on HA has been changed to either active or standby.
Error Message %ASA-6-444306: %SMART_LIC-6-AGENT_ALREADY_REGISTER: Smart Agent is already
registered with the Cisco licensing cloud.

Explanation Smart Licensing has already registered with Cisco. Use the force option to register again.
Error Message %ASA-6-444306: %SMART_LIC-6-AGENT_ALREADY_DEREGISTER: Smart Agent is already
Deregistered with the CSSM.

Explanation Smart Licensing has already de-registered with Cisco, use the force option to register again.
Error Message %ASA-6-444306: %SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled
features is status.

Explanation Notification of whether the usage of export controlled features is allowed or not allowed. This
message is generated following the registration with Cisco licensing cloud.
Recommended Action None.

444307
Error Message %ASA-7-444307: %SMART_LIC-7-DAILY_JOB_TIMER_RESET: Daily job timer reset.

Explanation This message is only used for testing purposes and does not indicate an error.
Recommended Action None.

446001
Error Message %ASA-4-446001: Maximum TLS Proxy session limit of max_sess reached.

Explanation A configured maximum session limit for TLS proxy was reached. New sessions beyond the
limit were denied.
• max_sess —The currently effective maximum session limit

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268
 Syslog Messages 400000 to 450001
446003

Recommended Action If more TLS sessions are needed, use the tls-proxy maximum-sessions max_sess
command to increase the limit. Alternatively, you can use the tls-proxy proxy_name and tls-proxy
maximum-sessions max_sess commands, and then reboot for the commands to take effect.

446003
Error Message %ASA-4-446003: Denied TLS Proxy session from src_int :src_ip /src_port to
dst_int :dst_ip /dst_port , UC-IME license is disabled.

Explanation The UC-IME license is either on or off. Once enabled, UC-IME can use any number of available
TLS sessions, according to the ASA limit and the K8 export limit.
• src_int —The source interface name (inside or outside)
• src_ip —The source IP address
• src_port —The source port
• dst_int —The destination interface name (inside or outside)
• dst_ip —The destination IP address
• dst_port —The destination port

Recommended Action Check to see if UC-IME is disabled. If so, activate it.

447001
Error Message %ASA-4-447001: ASP DP to CP queue_name was full. Queue length length , limit
limit

Explanation This message indicates a particular data path (DP) to control point (CP) event queue is full, and
one or more multiple enqueue actions have failed. If the event contains a packet block, such as for CP
application inspection, the packet will be dropped by the DP, and a counter from the show asp drop command
will increment. If the event is for punt to CP, a typical counter is the Punt no memory ASP-drop counter.
• queue —The name of the DP-CP event queue.
• length —The current number of events on the queue.
• limit —The maximum number of events that are allowed on the queue.

Recommended Action The queue-full condition reflects the fact that the load on the CP has exceeded the
CP processing ability, which may or may not be a temporary condition. You should consider reducing the
feature load on the CP if this message appears repeatedly. Use the show asp event dp-cp command to identify
the features that contribute the most load on the event queue.

448001
Error Message %ASA-4-448001: Denied SRTP crypto session setup on flow from src_int :src_ip
/src_port to dst_int :dst_ip /dst_port , licensed K8 SRTP crypto session of limit exceeded

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269
 Syslog Messages 400000 to 450001
450001

Explanation For a K8 platform, the limit of 250 SRTP crypto sessions is enforced. Each pair of SRTP encrypt
or decrypt sessions is counted as one SRTP crypto session. A call is counted toward this limit only when
encryption or decryption is required for a medium, which means that if the pass-through is set for the call,
even if both legs use SRTP, they are not counted toward this limit.
• src_int —The source interface name (inside or outside)
• src_ip —The source IP address
• src_port —The source port
• dst_int —The destination interface name (inside or outside)
• dst_ip —The destination IP address
• dst_port —The destination port
• limit —The K8 limit of SRTP crypto sessions (250)

Recommended Action None required. You can set up new SRTP crypto sessions only when existing SRTP
crypto sessions have been released.

450001
Error Message ASA-4-450001: Deny traffic for protocol protocol_id src interface_name
:IP_address /port dst interface_name :IP_address /port , licensed host limit of num exceeded.

Explanation The licensed host limit was exceeded. This message applies to the ASA 5505 ASA only.
• protocol_id —The protocol ID number
• interface_name —The interface associated with the sender or receiver of the packet
• IP_address —The IP address of the sender/receiver of the packet
• port —The port number of the packet transmitted
• num —The maximum host limit value

Recommended Action None required.

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270
 CHAPTER 5
Syslog Messages 500001 to 520025
This chapter contains the following sections:

• Messages 500001 to 504002, page 271

• Messages 505001 to 520025, page 275

Messages 500001 to 504002

This chapter includes messages from 500001 to 504002.

500001
Error Message %ASA-5-500001: ActiveX content in java script is modified: src src ip dest
dest ip on interface interface name

Explanation Ensure the blocking of Java/ActiveX content present in Java script when the policy (filter Java
(or) filter ActiveX) is enabled on the ASA.
Recommended Action None required.

500002
Error Message %ASA-5-500002: Java content in java script is modified: src src ip dest dest
ip on interface interface name

Explanation Ensure the blocking of Java/ActiveX content present in Java script when the policy (filter Java
(or) filter ActiveX) is enabled on the ASA.
Recommended Action None required.

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271
 Syslog Messages 500001 to 520025
500003

500003
Error Message %ASA-5-500003: Bad TCP hdr length (hdrlen=bytes , pktlen=bytes ) from
source_address /source_port to dest_address /dest_port , flags: tcp_flags , on interface
interface_name

Explanation A header length in TCP was incorrect. Some operating systems do not handle TCP resets (RSTs)
correctly when responding to a connection request to a disabled socket. If a client tries to connect to an FTP
server outside the ASA and the FTP server is not listening, then it sends an RST. Some operating systems
send incorrect TCP header lengths, which causes this problem. UDP uses ICMP port unreachable messages.
The TCP header length may indicate that it is larger than the packet length, which results in a negative number
of bytes being transferred. A negative number appears by a message as an unsigned number, which makes it
appear much larger than it would be normally; for example, it may show 4 GB transferred in one second. This
message should occur infrequently.
Recommended Action None required.

500004
Error Message %ASA-4-500004: Invalid transport field for protocol=protocol , from
source_address /source_port to dest_address /dest_port

Explanation An invalid transport number was used, in which the source or destination port number for a
protocol is zero. The protocol value is 6 for TCP and 17 for UDP.
Recommended Action If these messages persist, contact the administrator of the peer.

500005
Error Message %ASA-3-500005: connection terminated for protocol from in_ifc_name :src_adddress
/src_port to out_ifc_name :dest_address /dest_port due to invalid combination of inspections
on same flow. Inspect inspect_name is not compatible with filter filter_name .

Explanation A connection matched with single or multiple inspection and/or single or multiple filter features
that are not allowed to be applied to the same connection.
• protocol— The protocol that the connection was using
• in_ifc_name —The input interface name
• src_address —The source IP address of the connection
• src_port —The source port of the connection
• out_ifc_name —The output interface name
• dest_address —The destination IP address of the connection
• dest_port —The destination port of the packet
• inspect_name —The inspect or filter feature name
• filter_name —The filter feature name

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272
 Syslog Messages 500001 to 520025
501101

Recommended Action Review the class-map, policy-map, service-policy, and/or filter command
configurations that are causing the referenced inspection and/or filter features that are matched for the
connection. The rules for inspection and filter feature combinations for a connection are as follows:
• ◦The inspect http [http-policy-map] and/or filter url and/or filter java and/or filter activex
commands are valid.
◦The inspect ftp [ftp-policy-map] and/or filter ftp commands are valid.
◦The filter https command with any other inspect command or filter command is not valid.

Besides these listed combinations, any other inspection and/or filter feature combinations are not valid.

501101
Error Message %ASA-5-501101: User transitioning priv level

Explanation The privilege level of a command was changed.

Recommended Action None required.

502101
Error Message %ASA-5-502101: New user added to local dbase: Uname: user Priv: privilege_level
Encpass: string

Explanation A new username record was created, which included the username, privilege level, and encrypted
password.
Recommended Action None required.

502102
Error Message %ASA-5-502102: User deleted from local dbase: Uname: user Priv: privilege_level
Encpass: string

Explanation A username record was deleted, which included the username, privilege level, and encrypted
password.
Recommended Action None required.

502103
Error Message %ASA-5-502103: User priv level changed: Uname: user From: privilege_level To:
privilege_level

Explanation The privilege level of a user changed.

Recommended Action None required.

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273
 Syslog Messages 500001 to 520025
502111

502111
Error Message %ASA-5-502111: New group policy added: name: policy_name Type: policy_type

Explanation A group policy was configured using the group-policy CLI command.
• policy_name—The name of the group policy
• policy_type—Either internal or external

Recommended Action None required.

502112
Error Message %ASA-5-502112: Group policy deleted: name: policy_name Type: policy_type

Explanation A group policy has been removed using the group-policy CLI command.
• policy_name—The name of the group policy
• policy_type—Either internal or external

Recommended Action None required.

503001
Error Message %ASA-5-503001: Process number, Nbr IP_address on interface_name from string
to string , reason

Explanation An OSPFv2 neighbor has changed its state. The message describes the change and the reason
for it. This message appears only if the log-adjacency-changes command is configured for the OSPF process.
Recommended Action Copy the message exactly as it appears, and report it to the Cisco TAC.

503101
Error Message %ASA-5-503101: Process d , Nbr i on s from s to s , s

Explanation An OSPFv3 neighbor has changed its state. The message describes the change and the reason
for it. This message appears only if the log-adjacency-changes command is configured for the OSPF process.
Recommended Action None required.

504001
Error Message %ASA-5-504001: Security context context_name was added to the system

Explanation A security context was successfully added to the ASA.

Recommended Action None required.

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504002

504002
Error Message %ASA-5-504002: Security context context_name was removed from the system

Explanation A security context was successfully removed from the ASA.

Recommended Action None required.

Messages 505001 to 520025

This chapter includes messages from 505001 to 520025.

505001
Error Message %ASA-5-505001: Module string one is shutting down. Please wait...

Explanation A module is being shut down.

Recommended Action None required.

505002
Error Message %ASA-5-505002: Module ips is reloading. Please wait...

Explanation An IPS module is being reloaded.

Recommended Action None required.

505003
Error Message %ASA-5-505003: Module string one is resetting. Please wait...

Explanation A module is being reset.

Recommended Action None required.

505004
Error Message %ASA-5-505004: Module string one shutdown is complete.

Explanation A module has been shut down.

Recommended Action None required.

505005
Error Message %ASA-5-505005: Module module_name is initializing control communication.
Please wait...

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505006

Explanation A module has been detected, and the ASA is initializing control channel communication with
it.
Recommended Action None required.

505006
Error Message %ASA-5-505006: Module string one is Up.

Explanation A module has completed control channel initialization and is in the UP state.
Recommended Action None required.

505007
Error Message %ASA-5-505007: Module module_id is recovering. Please wait...

Error Message %ASA-5-505007: Module prod_id in slot slot_num is recovering. Please wait...

Explanation A software module is being recovered with the sw-module module service-module-name recover
boot command, or a hardware module is being recovered with the hw-module module slotnum recover boot
command.
• module_id—The name of the software services module.
• prod_id—The product ID string.
• slot_num —The slot in which the hardware services module is installed. Slot 0 indicates the system main
board, and slot 1 indicates the module installed in the expansion slot.

Recommended Action None required.

505008
Error Message %ASA-5-505008: Module module_id software is being updated to newver (currently
ver )

Error Message %ASA-5-505008: Module module_id in slot slot_num software is being updated to newver
(currently ver )
Explanation The services module software is being upgraded. The update is proceeding normally.
• module_id —The name of the software services module
• slot_num —The slot number that contains the hardware services module
• >newver —The new version number of software that was not successfully written to the module (for
example, 1.0(1)0)
• >ver —The current version number of the software on the module (for example, 1.0(1)0)

Recommended Action None required.

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505009

505009
Error Message %ASA-5-505009: Module string one software was updated to newver

Explanation The 4GE SSM module software was successfully upgraded.

• string one —The text string that specifies the module
• newver —The new version number of software that was not successfully written to the module (for
example, 1.0(1)0)
• ver —The current version number of the software on the module (for example, 1.0(1)0)

Recommended Action None required.

505010
Error Message %ASA-5-505010: Module in slot slot removed.

Explanation An SSM was removed from the ASA chassis.

• slot—The slot from which the SSM was removed

Recommended Action None required.

505011
Error Message %ASA-1-505011: Module ips , data channel communication is UP.

Explanation The data channel communication recovered from a DOWN state.

Recommended Action None required.

505012
Error Message %ASA-5-505012: Module module_id , application stopped application , version
version

Error Message %ASA-5-505012: Module prod_id in slot slot_num , application stopped

application , version version

Explanation An application was stopped or removed from a services module. This may occur when the
services module upgraded an application or when an application on the services module was stopped or
uninstalled.
• module_id—The name of the software services module
• prod_id —The product ID string for the device installed in the hardwre services module
• slot_num —The slot in which the application was stopped
• application—The name of the application stopped
• version—The application version stopped

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505013

Recommended Action If an upgrade was not occurring on the 4GE SSM or the application was not
intentionally stopped or uninstalled, review the logs from the 4GE SSM to determine why the application
stopped.

505013
Error Message %ASA-5-505013: Module module_id application changed from: application version
version to: newapplication version newversion .

Error Message %ASA-5-505013: Module prod_id in slot slot_nunm application changed from:
application version version to: newapplication version newversion .

Explanation An application version changed, such as after an upgrade. A software update for the application
on the services module is complete.
• module_id—The name of the software services module
• application—The name of the application that was upgraded
• version—The application version that was upgraded
• prod_id—The product ID string for the device installed in the hardware services module
• slot_num—The slot in which the application was upgraded
• application—The name of the application that was upgraded
• version—The application version that was upgraded
• newapplication—The new application name
• newversion—The new application version

Recommended Action Verify that the upgrade was expected and that the new version is correct.

505014
Error Message %ASA-1-505014: Module module_id , application down name , version version
reason

Error Message %ASA-1-505014: Module prod_id in slot slot_num , application down name ,
version version reason

Explanation The application running on the module is disabled.

• module_id—The name of the software services module
• prod_id—The product ID string for the device installed in the hardware services module
• slot_num —The slot in which the application was disabled. Slot 0 indicates the system main board, and
slot 1 indicates the module installed in the expansion slot.
• name—Application name (string)
• application—The name of the application that was upgraded
• version—The application version (string)

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505015

• reason—Failure reason (string)

Recommended Action If the problem persists, contact the Cisco TAC.

505015
Error Message %ASA-1-505015: Module module_id , application up application , version version

Error Message %ASA-1-505015: Module prod_id in slot slot_num , application up application

, version version

Explanation The application running on the SSM in slot slot_num is up and running.
• module_id—The name of the software services module
• prod_id—The product ID string for the device installed in the hardware services module
• slot_num —The slot in which the application is running. Slot 0 indicates the system main board, and
slot 1 indicates the module installed in the expansion slot.
• application—The application name (string)
• version—The application version (string)

Recommended Action None required.

505016
Error Message %ASA-3-505016: Module module_id application changed from: name version version
state state to: name version state state .

Error Message %ASA-3-505016: Module prod_id in slot slot_num application changed from: name version
version state state to: name version state state .
Explanation The application version or a name change was detected.
• module_id—The name of the software services module
• prod_id—The product ID string for the device installed in the hardware services module
• slot_num —The slot in which the application changed. Slot 0 indicates the system main board, and slot
1 indicates the module installed in the expansion slot.
• name—Application name (string)
• version—The application version (string)
• state—Application state (string)
• application—The name of the application that changed

Recommended Action Verify that the change was expected and that the new version is correct.

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506001

506001
Error Message %ASA-5-506001: event_source_string event_string

Explanation The status of a file system has changed. The event and the source of the event that caused a file
system to become available or unavailable appear. Examples of sources and events that can cause a file system
status change are as follows:
• External CompactFlash removed
• External CompactFlash inserted
• External CompactFlash unknown event

Recommended Action None required.

507001
Error Message %ASA-5-507001: Terminating TCP-Proxy connection from
interface_inside:source_address/source_port to interface_outside :dest_address /dest_port
- reassembly limit of limit bytes exceeded

Explanation The assembly buffer limit was exceeded during TCP segment reassembly.
• source_address/source_port—The source IP address and the source port of the packet initiating the
connection
• dest_address/dest_port—The destination IP address and the destination port of the packet initiating
the connection
• interface_inside—The name of the interface on which the packet which initiated the connection arrives
• interface_outside—The name of the interface on which the packet which initiated the connection exits
• limit—The configured embryonic connection limit for the traffic class

Recommended Action None required.

507002
Error Message %ASA-4-507002: Data copy in proxy-mode exceeded the buffer limit

Explanation An operational error occurred during processing of a fragmented TCP message.

Recommended Action None required.

507003
Error Message %ASA-3-507003: The flow of type protocol from the originating interface:
src_ip /src_port to dest_if :dest_ip /dest_port terminated by inspection engine, reason-

Explanation The TCP proxy or session API terminated a connection for various reasons, which are provided
in the message.

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508001

• protocol—The protocol for the flow

• src_ip—The source IP address for the flow
• src_port —The name of the source port for the flow
• dest_if —The destination interface for the flow
• dest_ip —The destination IP address for the flow
• dest_port —The destination port for the flow
• reason —The description of why the flow is being terminated by the inspection engine. Valid reasons
include:

- Failed to create flow

- Failed to initialize session API
- Filter rules installed/matched are incompatible
- Failed to consolidate new buffer data with original
- Reset unconditionally
- Reset based on “service reset inbound” configuration
- Disconnected, dropped packet
- Packet length changed
- Reset reflected back to sender
- Proxy inspector reset unconditionally
- Proxy inspector drop reset
- Proxy inspector received data after FIN
- Proxy inspector disconnected, dropped packet
- Inspector reset unconditionally
- Inspector drop reset
- Inspector received data after FIN
- Inspector disconnected, dropped packet
- Could not buffer unprocessed data
- Session API proxy forward failed
- Conversion of inspect data to session data failed
- SSL channel for TLS proxy is closed
Recommended Action None required.

508001
Error Message %ASA-5-508001: DCERPC message_type non-standard version_type version
version_number from src_if :src_ip /src_port to dest_if :dest_ip /dest_port , terminating
connection.

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508002

Explanation During DCERPC inspection, a message header included a nonstandard major or minor version.
• message_type—The DCERPC message type
• version_type—The version type, which can be major or minor
• version_number—The nonstandard version in the message header

Recommended Action If this is a valid version, and the problem persists, contact the Cisco TAC.

508002
Error Message %ASA-5-508002: DCERPC response has low endpoint port port_number from src_if
:src_ip /src_port to dest_if :dest_ip /dest_port , terminating connection.

Explanation During DCERPC inspection, a response message included an endpoint port number less than
1024 (in the range of well-known server ports).
Recommended Action None required.

509001
Error Message %ASA-5-509001: Connection attempt from src_intf :src_ip /src_port [([idfw_user
| FQDN_string ], sg_info )] to dst_intf :dst_ip /dst_port [([idfw_user | FQDN_string ],
sg_info )] was prevented by "no forward" command.

Explanation The no forward interface command was entered to block traffic from the source interface to
the destination interface given in the message. This command is required on low-end platforms to allow the
creation of interfaces beyond the licensed limit.
• src_intf—The name of the source interface to which the no forward interface command restriction
applies
• dst_intf—The name of the destination interface to which the no forward interface command restriction
applies
• sg_info —The security group name or tag for the specified IP address

Recommended Action Upgrade the license to remove the requirement of this command on low-end platforms,
then remove the command from the configuration.

520001
Error Message %ASA-3-520001: error_string

Explanation A malloc failure occurred in ID Manager. The errror string can be either of the following:
• Malloc failure—id_reserve
• Malloc failure—id_get

Recommended Action Contact the Cisco TAC.

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520002

520002
Error Message %ASA-3-520002: bad new ID table size

Explanation A bad new table request to the ID Manager occurred.

Recommended Action Contact the Cisco TAC.

520003
Error Message %ASA-3-520003: bad id in error_string (id: 0xid_num)

Explanation An ID Manager error occurred. The error string may be any of the following:
• id_create_new_table (no more entries allowed)
• id_destroy_table (bad table ID)
• id_reserve
• id_reserve (bad ID)
• id_reserve: ID out of range
• id_reserve (unassigned table ID)
• id_get (bad table ID)
• id_get (unassigned table ID)
• id_get (out of IDs!)
• id_to_ptr
• id_to_ptr (bad ID)
• id_to_ptr (bad table ID)
• id_get_next_id_ptr (bad table ID)
• id_delete
• id_delete (bad ID)
• id_delete (bad table key)

Recommended Action Contact the Cisco TAC.

520004
Error Message %ASA-3-520004: error_string

Explanation An id_get was attempted at the interrupt level.

Recommended Action Contact the Cisco TAC.

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520005

520005
Error Message %ASA-3-520005: error_string

Explanation An internal error occurred with the ID Manager.

Recommended Action Contact the Cisco TAC.

520010
Error Message %ASA-3-520010: Bad queue elem – qelem_ptr : flink flink_ptr , blink blink_ptr
, flink-blink flink_blink_ptr , blink-flink blink_flink_ptr

Explanation An internal software error occurred, which can be any of the following:
• qelem_ptr —A pointer to the queue data structure
• flink_ptr —A pointer to the forward element of the queue data structure
• blink_ptr —A pointer to the backward element of the queue data structure
• flink_blink_ptr —A pointer to the forward element’s backward pointer of the queue data structure
• blink_flink_ptr —A pointer to the backward element’s forward pointer of the queue data structure

Recommended Action Contact the Cisco TAC.

520011
Error Message %ASA-3-520011: Null queue elem

Explanation An internal software error occurred.

Recommended Action Contact the Cisco TAC.

520013
Error Message %ASA-3-520013: Regular expression access check with bad list acl_ID

Explanation A pointer to an access list is invalid.

Recommended Action The event that caused this message to be issued should not have occurred. It can mean
that one or more data structures have been overwritten. If this message recurs, and you decide to report it to
your TAC representative, you should copy the text of the message exactly as it appears and include the
associated stack trace. Because access list corruption may have occurred, a TAC representative should verify
that access lists are functioning correctly.

520020
Error Message %ASA-3-520020: No memory available

Explanation The system is out of memory.

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520021

Recommended Action Try one of the following actions to correct the problem:
• Reduce the number of routes accepted by this router.
• Upgrade hardware.
• Use a smaller subset image on run-from-RAM platforms.

520021
Error Message %ASA-3-520021: Error deleting trie entry, error_message

Explanation A software programming error occurred. The error message can be any of the following:
• Inconsistent annotation
• Couldn't find our annotation
• Couldn't find deletion target

Recommended Action Copy the error message exactly as it appears, and report it to Cisco TAC.

520022
Error Message %ASA-3-520022: Error adding mask entry, error_message

Explanation A software or hardware error occurred. The error message can be any of the following:
• Mask already in tree
• Mask for route not entered
• Non-unique normal route, mask not entered

Recommended Action Copy the error message exactly as it appears, and report it to Cisco TAC.

520023
Error Message %ASA-3-520023: Invalid pointer to head of tree, 0x radix_node_ptr

Explanation A software programming error occurred.

Recommended Action Copy the error message exactly as it appears, and report it to Cisco TAC.

520024
Error Message %ASA-3-520024: Orphaned mask #radix_mask_ptr, refcount= radix_mask_ptr’s ref
count at #radix_node_address, next= #radix_node_nxt

Explanation A software programming error occurred.

Recommended Action Copy the error message exactly as it appears, and report it to Cisco TAC.

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 Syslog Messages 500001 to 520025
520025

520025
Error Message %ASA-3-520025: No memory for radix initialization: err_msg

Explanation The system ran out of memory during initialization. This should only occur if an image is too
large for the existing dynamic memory. The error message can be either of the following:Initializing leaf
nodesMask housekeeping
Recommended Action Use a smaller subset image or upgrade hardware.

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 CHAPTER 6
Syslog Messages 602101 to 622102
This chapter contains the following sections:

• Messages 602101 to 609002, page 287

• Messages 610001 to 622102, page 302

Messages 602101 to 609002

This section includes messages from 602101 to 609002.

602101
Error Message %ASA-6-602101: PMTU-D packet number bytes greater than effective mtu number
dest_addr=dest_address , src_addr=source_address , prot=protocol

Explanation The ASA sent an ICMP destination unreachable message and fragmentation is needed.
Recommended Action Make sure that the data is sent correctly.

602103
Error Message %ASA-6-602103: IPSEC: Received an ICMP Destination Unreachable from src_addr
with suggested PMTU of rcvd_mtu; PMTU updated for SA with peer peer_addr, SPI spi, tunnel
name username, old PMTU old_mtu, new PMTU new_mtu.

Explanation The MTU of an SA was changed. When a packet is received for an IPsec tunnel, the
corresponding SA is located and the MTU is updated based on the MTU suggested in the ICMP packet. If
the suggested MTU is greater than 0 but less than 256, then the new MTU is set to 256. If the suggested MTU
is 0, the old MTU is reduced by 256 or it is set to 256—whichever value is greater. If the suggested MTU is
greater than 256, then the new MTU is set to the suggested value.
• src_addr—IP address of the PMTU sender
• rcvd_mtu—Suggested MTU received in the PMTU message
• peer_addr—IP address of the IPsec peer

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602104

• spi—IPsec Security Parameter Index

• username—Username associated with the IPsec tunnel
• old_mtu—Previous MTU associated with the IPsec tunnel
• new_mtu—New MTU associated with the IPsec tunnel

Recommended Action None required.

602104
Error Message %ASA-6-602104: IPSEC: Received an ICMP Destination Unreachable from src_addr
, PMTU is unchanged because suggested PMTU of rcvd_mtu is equal to or greater than the
current PMTU of curr_mtu , for SA with peer peer_addr , SPI spi , tunnel name username .

Explanation An ICMP message was received indicating that a packet sent over an IPsec tunnel exceeded the
path MTU, and the suggested MTU was greater than or equal to the current MTU. Because the MTU value
is already correct, no MTU adjustment is made. This may happen when multiple PMTU messages are received
from different intermediate stations, and the MTU is adjusted before the current PMTU message is processed.
• src_addr—IP address of the PMTU sender
• rcvd_mtu—Suggested MTU received in the PMTU message
• curr_mtu—Current MTU associated with the IPsec tunnel
• peer_addr—IP address of the IPsec peer
• spi—IPsec Security Parameter Index
• username —Username associated with the IPsec tunnel

Recommended Action None required.

602303
Error Message %ASA-6-602303: IPSEC: An direction tunnel_type SA (SPI=spi ) between local_IP
and remote_IP (username ) has been created.

Explanation A new SA was created.

• direction—SA direction (inbound or outbound)
• tunnel_type—SA type (remote access or L2L)
• spi—IPsec Security Parameter Index
• local_IP—IP address of the tunnel local endpoint
• remote_IP—IP address of the tunnel remote endpoint
• >username —Username associated with the IPsec tunnel

Recommended Action None required.

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602304

602304
Error Message %ASA-6-602304: IPSEC: An direction tunnel_type SA (SPI=spi ) between local_IP
and remote_IP (username ) has been deleted.

Explanation An SA was deleted.

• direction—SA direction (inbound or outbound)
• tunnel_type—SA type (remote access or L2L)
• spi—IPsec Security Parameter Index
• local_IP—IP address of the tunnel local endpoint
• remote_IP—IP address of the tunnel remote endpoint
• >username —Username associated with the IPsec tunnel

Recommended Action None required.

602305
Error Message %ASA-3-602305: IPSEC: SA creation error, source source address , destination
destination address , reason error string

Explanation An error has occurred while creating an IPsec security association.

Recommended Action This is typically a transient error condition. If this message occurs consistently, contact
the Cisco TAC.

602306
Error Message %ASA-3-602306: IPSEC: SA change peer IP error, SPI: IPsec SPI, (src {original
src IP address | original src port}, dest {original dest IP address| original dest port}
=> src {new src IP address | new src port}, dest: {new dest IP address | new dest port}),
reason failure reason

Explanation An error has occurred while updating an IPsec tunnel’s peer address for Mobile IKE and the
peer address could not be changed.
Recommended Action This is typically a transient error condition. If this message occurs consistently, contact
the Cisco TAC.

603101
Error Message %ASA-6-603101: PPTP received out of seq or duplicate pkt, tnl_id=number ,
sess_id=number , seq=number .

Explanation The ASA received a PPTP packet that was out of sequence or duplicated.
Recommended Action If the packet count is high, contact the peer administrator to check the client PPTP
configuration.

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603102

603102
Error Message %ASA-6-603102: PPP virtual interface interface_name - user: user aaa
authentication started.

Explanation The ASA sent an authentication request to the AAA server.

Recommended Action None required.

603103
Error Message %ASA-6-603103: PPP virtual interface interface_name - user: user aaa
authentication status

Explanation The ASA received an authentication response from the AAA server.
Recommended Action None required.

603104
Error Message %ASA-6-603104: PPTP Tunnel created, tunnel_id is number , remote_peer_ip is
remote_address , ppp_virtual_interface_id is number , client_dynamic_ip is IP_address ,
username is user , MPPE_key_strength is string

Explanation A PPTP tunnel was created.

Recommended Action None required.

603105
Error Message %ASA-6-603105: PPTP Tunnel deleted, tunnel_id = number , remote_peer_ip=
remote_address

Explanation A PPTP tunnel was deleted.

Recommended Action None required.

603106
Error Message %ASA-6-603106: L2TP Tunnel created, tunnel_id is number , remote_peer_ip is
remote_address , ppp_virtual_interface_id is number , client_dynamic_ip is IP_address ,
username is user

Explanation An L2TP tunnel was created. The username is hidden when invalid or unknown, but appears
when valid or the no logging hide username command has been configured.
Recommended Action None required.

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603107

603107
Error Message %ASA-6-603107: L2TP Tunnel deleted, tunnel_id = number , remote_peer_ip =
remote_address

Explanation An L2TP tunnel was deleted.

Recommended Action None required.

603108
Error Message %ASA-6-603108: Built PPTP Tunnel at interface_name , tunnel-id = number ,
remote-peer = IP_address , virtual-interface = number , client-dynamic-ip = IP_address ,
username = user , MPPE-key-strength = number

Explanation A new PPPoE tunnel was created.

Recommended Action None required.

603109
Error Message %ASA-6-603109: Teardown PPPOE Tunnel at interface_name , tunnel-id = number
, remote-peer = IP_address

Explanation A new PPPoE tunnel was deleted.

Recommended Action None required.

603110
Error Message %ASA-4-603110: Failed to establish L2TP session, tunnel_id = tunnel_id ,
remote_peer_ip = peer_ip , user = username . Multiple sessions per tunnel are not supported

Explanation An attempt to establish a second session was detected and denied. Cisco does not support multiple
L2TP sessions per tunnel.
• tunnel_id —The L2TP tunnel ID
• peer_ip —The peer IP address
• username —The name of the authenticated user

Recommended Action None required.

604101
Error Message %ASA-6-604101: DHCP client interface interface_name : Allocated ip = IP_address
, mask = netmask , gw = gateway_address

Explanation The ASA DHCP client successfully obtained an IP address from a DHCP server. The dhcpc
command statement allows the ASA to obtain an IP address and network mask for a network interface from

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604102

a DHCP server, as well as a default route. The default route statement uses the gateway address as the address
of the default router.
Recommended Action None required.

604102
Error Message %ASA-6-604102: DHCP client interface interface_name : address released

Explanation The ASA DHCP client released an allocated IP address back to the DHCP server.
Recommended Action None required.

604103
Error Message %ASA-6-604103: DHCP daemon interface interface_name : address granted
MAC_address (IP_address )

Explanation The ASA DHCP server granted an IP address to an external client.

Recommended Action None required.

604104
Error Message %ASA-6-604104: DHCP daemon interface interface_name : address released
build_number (IP_address )

Explanation An external client released an IP address back to the ASA DHCP server.
Recommended Action None required.

604105
Error Message %ASA-4-604105: DHCPD: Unable to send DHCP reply to client hardware_address
on interface interface_name . Reply exceeds options field size (options_field_size ) by
number_of_octets octets.

Explanation An administrator can configure the DHCP options to return to the DHCP client. Depending on
the options that the DHCP client requests, the DHCP options for the offer could exceed the message length
limits. A DHCP offer cannot be sent, because it will not fit within the message limits.
• hardware_address —The hardware address of the requesting client.
• interface_name— The interface to which server messages are being sent and received
• options_field_size —The maximum options field length. The default is 312 octets, which includes 4
octets to terminate.
• number_of_octets —The number of exceeded octets.

Recommended Action Reduce the size or number of configured DHCP options.

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292
 Syslog Messages 602101 to 622102
604201

604201
Error Message %ASA-6-604201: DHCPv6 PD client on interface <pd-client-iface> received
delegated prefix <prefix> from DHCPv6 PD server <server-address> with preferred lifetime
<in-seconds> seconds and valid lifetime <in-seconds> seconds.

Explanation This syslog is displayed whenever DHCPv6 PD client is received with delegated prefix from
PD server as part of initial 4-way exchange. In the case of multiple prefixes, the syslog is displayed for each
prefix.
• pd-client-iface—The interface name on which the DHCPv6 PD client is enabled.
• prefix—Prefix received from DHCPv6 PD server.
• server-address—DHCPv6 PD server address.
• in-seconds—Associated preferred and valid lifetime in seconds for delegated prefixes.

Recommended Action None.

604202
Error Message %ASA-6-604202: DHCPv6 PD client on interface <pd-client-iface> releasing
delegated prefix <prefix> received from DHCPv6 PD server <server-address>.

Explanation This syslog is displayed whenever DHCPv6 PD Client is releasing delegated prefix(s) received
from PD Server upon no configuration. In the case of multiple prefixes, the syslog is displayed for each prefix.
• pd-client-iface—The interface name on which the DHCPv6 PD client is enabled.
• prefix—Prefix received from DHCPv6 PD server.
• server-address—DHCPv6 PD server address.

Recommended Action None.

604203
Error Message %ASA-6-604203: DHCPv6 PD client on interface <pd-client-iface> renewed delegated
prefix <prefix> from DHCPv6 PD server <server-address> with preferred lifetime <in-seconds>
seconds and valid lifetime <in-seconds> seconds.

Explanation This syslog is displayed whenever DHCPv6 PD Client initiate renewal of previously allocated
delegated prefix from PD Server and upon successful. In the case of multiple prefixes, the syslog is displayed
for each prefix.
• pd-client-iface—The interface name on which the DHCPv6 PD client is enabled.
• prefix—Prefix received from DHCPv6 PD server.
• server-address—DHCPv6 PD server address.
• in-seconds—Associated preferred and valid lifetime in seconds for delegated prefixes.

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 Syslog Messages 602101 to 622102
604204

Recommended Action None.

604204
Error Message %ASA-6-604204: DHCPv6 delegated prefix <delegated prefix> got expired on
interface <pd-client-iface>, received from DHCPv6 PD server <server-address>.

Explanation This syslog is displayed whenever DHCPv6 PD Client received delegated prefix is getting
expired.
• pd-client-iface—The interface name on which the DHCPv6 PD client is enabled.
• prefix—Prefix received from DHCPv6 PD server.
• delegated prefix—The delegated prefix received from DHCPv6 PD server.

Recommended Action None.

604205
Error Message %ASA-6-604205: DHCPv6 client on interface <client-iface> allocated address
<ipv6-address> from DHCPv6 server <server-address> with preferred lifetime <in-seconds>
seconds and valid lifetime <in-seconds> seconds

Explanation This syslog is displayed whenever DHCPv6 Client address is received from DHCPv6 Server
as part of initial 4-way exchange and is valid. In the case of multiple addresses, the syslog is displayed for
each received address.
• client-iface—The interface name on which the DHCPv6 client address is enabled.
• ipv6-address—IPv6 Address received from DHCPv6 server.
• server-address—DHCPv6 server address.
• in-seconds—Associated preferred and valid lifetime in seconds for client address.

Recommended Action None.

604206
Error Message %ASA-6-604206: DHCPv6 client on interface <client-iface> releasing address
<ipv6-address> received from DHCPv6 server <server-address>.

Explanation DHCPv6 Client is releasing received client address whenever no configuration of DHCPv6
client address is performed. In the case of multiple addresses release, the syslog is displayed for each address.
• client-iface—The interface name on which the DHCPv6 client address is enabled.
• ipv6-address—IPv6 address received from DHCPv6 server.
• server-address—DHCPv6 server address.

Recommended Action None.

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294
 Syslog Messages 602101 to 622102
604207

604207
Error Message %ASA-6-604207: DHCPv6 client on interface <client-iface> renewed address
<ipv6-address> from DHCPv6 server <server-address> with preferred lifetime <in-seconds>
seconds and valid lifetime <in-seconds> seconds.

Explanation This syslog is displayed whenever DHCPv6 client initiates renewal of previously allocated
address from DHCPv6 server. In the case of multiple addresses, the syslog is displayed for each renewed
address.
• client-iface—The interface name on which the DHCPv6 client address is enabled.
• ipv6-address—IPv6 Address received from DHCPv6 server.
• server-address—DHCPv6 server address.
• in-seconds—Associated preferred and valid lifetime in seconds for client address.

Recommended Action None.

604208
Error Message %ASA-6-604208: DHCPv6 client address <ipv6-address> got expired on interface
<client-iface>, received from DHCPv6 server <server-address>

Explanation This syslog is displayed whenever DHCPv6 client received address is getting expired.
• client-iface—The interface name on which the DHCPv6 client address is enabled.
• ipv6-address—IPv6 Address received from DHCPv6 server.
• server-address—DHCPv6 server address.

Recommended Action None.

605004
Error Message %ASA-6-605004: Login denied from source-address/source-port to
interface:destination/service for user “username ”

Explanation The following form of the message appears when the user attempts to log in to the console:

Login denied from serial to console for user “username”

An incorrect login attempt or a failed login to the ASA occurred. For all logins, three attempts are allowed
per session, and the session is terminated after three incorrect attempts. For SSH and Telnet logins, this
message is generated after the third failed attempt or if the TCP session is terminated after one or more failed
attempts. For other types of management sessions, this message is generated after every failed attempt. The
username is hidden when invalid or unknown, but appears when valid or the no logging hide username
command has been configured.
• source-address— Source address of the login attempt
• source-port— Source port of the login attempt

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 Syslog Messages 602101 to 622102
605005

• interface— Destination management interface

• destination— Destination IP address
• service— Destination service
• username — Destination management interface

Recommended Action If this message appears infrequently, no action is required. If this message appears
frequently, it may indicate an attack. Communicate with the user to verify the username and password.

605005
Error Message %ASA-6-605005: Login permitted from source-address /source-port to
interface:destination /service for user “username ”

The following form of the message appears when the user logs in to the console:

Login permitted from serial to console for user “username”

Explanation A user was authenticated successfully, and a management session started.
• source-address— Source address of the login attempt
• source-port— Source port of the login attempt
• interface— Destination management interface
• destination— Destination IP address
• service— Destination service
• username— Destination management interface

Recommended Action None required.

606001
Error Message %ASA-6-606001: ASDM session number number from IP_address started

Explanation An administrator has been authenticated successfully, and an ASDM session started.
Recommended Action None required.

606002
Error Message %ASA-6-606002: ASDM session number number from IP_address ended

Explanation An ASDM session ended.

Recommended Action None required.

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 Syslog Messages 602101 to 622102
606003

606003
Error Message %ASA-6-606003: ASDM logging session number id from IP_address started id
session ID assigned

Explanation An ASDM logging connection was started by a remote management client.

• IP_address—IP address of the remote management client

Recommended Action None required.

606004
Error Message %ASA-6-606004: ASDM logging session number id from IP_address ended

Explanation An ASDM logging connection was terminated.

• id—Session ID assigned
• IP_address—IP address of remote management client

Recommended Action None required.

607001
Error Message %ASA-6-607001: Pre-allocate SIP connection_type secondary channel for
interface_name:IP_address/port to interface_name:IP_address from string message

Explanation The fixup sip command preallocated a SIP connection after inspecting a SIP message . The
connection_type is one of the following strings:
• SIGNALLING UDP
• SIGNALLING TCP
• SUBSCRIBE UDP
• SUBSCRIBE TCP
• Via UDP
• Route
• RTP
• RTCP

Recommended Action None required.

607002
Error Message %ASA-4-607002: action_class : action SIP req_resp req_resp_info from src_ifc
:sip /sport to dest_ifc :dip /dport ; further_info

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 Syslog Messages 602101 to 622102
607003

Explanation A SIP classification was performed on a SIP message, and the specified criteria were satisfied.
As a result, the configured action occurs.
• action_class —The class of the action: SIP Classification for SIP match commands or SIP Parameter
for parameter commands
• action —The action taken: Dropped, Dropped connection for, Reset connection for, or Masked header
flags for
• req_resp —Request or Response
• req_resp_info —The SIP method name if the type is Request: INVITE or CANCEL. The SIP response
code if the type is Response: 100, 183, 200.
• src_ifc —The source interface name
• sip —The source IP address
• sport —The source port
• dest_ifc —The destination interface name
• dip —The destination IP address
• dport —The destination port
• further_info —More information appears for SIP match and SIP parameter commands, as follows:

For SIP match commands:

matched Class id: class-name
For example:

matched Class 1234: my_class

For SIP parameter commands:
parameter-command: descriptive-message
For example:

strict-header-validation: Mandatory header field Via is missing

state-checking: Message CANCEL is not permitted to create a Dialog.
Recommended Action None required.

607003
Error Message %ASA-6-607003: action_class : Received SIP req_resp req_resp_info from src_ifc
:sip /sport to dest_ifc :dip /dport ; further_info

Explanation A SIP classification was performed on a SIP message, and the specified criteria were satisfied.
As a result, the standalone log action occurs.
• action_class —SIP classification for SIP match commands or SIP parameter for parameter commands
• req_resp —Request or Response
• req_resp_info —The SIP method name if the type is Request: INVITE or CANCEL. The SIP response
code if the type is Response: 100, 183, 200.

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 Syslog Messages 602101 to 622102
607004

• src_ifc —The source interface name

• sip —The source IP address
• sport —The source port
• dest_ifc —The destination interface name
• dip —The destination IP address.
• dport —The destination port.
• further_info —More information appears for SIP match and SIP parameter commands, as follows:

For SIP match commands:

matched Class id: class-name
For example:

matched Class 1234: my_class

For SIP parameter commands:
parameter-command: descriptive-message
For example:

strict-header-validation: Mandatory header field Via is missing

state-checking: Message CANCEL is not permitted to create a Dialog.
Recommended Action None required.

607004
Error Message %ASA-4-607004: Phone Proxy: Dropping SIP message from src_if:src_ip /src_port
to dest_if :dest_ip /dest_port with source MAC mac_address due to secure phone database
mismatch.

Explanation The MAC address in the SIP message is compared with the secure database entries in addition
to the IP address and interface. If they do not match, then the particular message is dropped.
Recommended Action None required.

608001
Error Message %ASA-6-608001: Pre-allocate Skinny connection_type secondary channel for
interface_name:IP_address to interface_name:IP_address from string message

Explanation The inspect skinny command preallocated a Skinny connection after inspecting a Skinny
message . The connection_type is one of the following strings:
• SIGNALLING UDP
• SIGNALLING TCP
• SUBSCRIBE UDP
• SUBSCRIBE TCP

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 Syslog Messages 602101 to 622102
608002

• Via UDP
• Route
• RTP
• RTCP

Recommended Action None required.

608002
Error Message %ASA-4-608002: Dropping Skinny message for in_ifc :src_ip /src_port to out_ifc
:dest_ip /dest_port , SCCP Prefix length value too small

Explanation A Skinny (SSCP) message was received with an SCCP prefix length less than the minimum
length configured.
• in_ifc —The input interface
• src_ip —The source IP address of the packet
• src_port —The source port of the packet
• out_ifc —The output interface
• dest_ip —The destination IP address of the packet
• dest_port —The destination port of the packet
• value —The SCCP prefix length of the packet

Recommended Action If the SCCP message is valid, then customize the Skinny policy map to increase the
minimum length value of the SSCP prefix.

608003
Error Message %ASA-4-608003: Dropping Skinny message for in_ifc :src_ip /src_port to out_ifc
:dest_ip /dest_port , SCCP Prefix length value too large

Explanation A Skinny (SSCP) message was received with an SCCP prefix length greater than the maximum
length configured.
• in_ifc —The input interface
• src_ip —The source IP address of the packet
• src_port —The source port of the packet
• out_ifc —The output interface
• dest_ip —The destination IP address of the packet
• dest_port —The destination port of the packet
• value —The SCCP prefix length of the packet

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 Syslog Messages 602101 to 622102
608004

Recommended Action If the SCCP message is valid, then customize the Skinny policy map to increase the
maximum length value of the SCCP prefix.

608004
Error Message %ASA-4-608004: Dropping Skinny message for in_ifc :src_ip /src_port to out_ifc
:dest_ip /dest_port , message id value not allowed

Explanation This SCCP message ID is not allowed.

• in_ifc —The input interface
• src_ip —The source IP address of the packet
• src_port —The source port of the packet
• out_ifc —The output interface
• dest_ip —The destination IP address of the packet
• dest_port —The destination port of the packet
• value —The SCCP prefix length of the packet

Recommended Action If the SCCP messages should be allowed, then customize the Skinny policy map to
allow them.

608005
Error Message %ASA-4-608005: Dropping Skinny message for in_ifc :src_ip /src_port to out_ifc
:dest_ip /dest_port , message id value registration not complete

Explanation This SCCP message ID is not allowed, because the endpoint did not complete registration.
• in_ifc —The input interface
• src_ip —The source IP address of the packet
• src_port —The source port of the packet
• out_ifc —The output interface
• dest_ip —The destination IP address of the packet
• dest_port —The destination port of the packet
• value —The SCCP prefix length of the packet

Recommended Action If the SCCP messages that are being dropped are valid, then customize the Skinny
policy map to disable registration enforcement.

609001
Error Message %ASA-7-609001: Built local-host zone-name/* :ip-address

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301
 Syslog Messages 602101 to 622102
609002

Explanation A network state container was reserved for host ip-address connected to zone zone-name . The
zone-name/* parameter is used if the interface on which the host is created is part of a zone. The asterisk
symbolizes all interfaces because hosts do not belong to any one interface.
Recommended Action None required.

609002
Error Message %ASA-7-609002: Teardown local-host zone-name/* :ip-address duration time

Explanation A network state container for host ip-address connected to zone zone-name was removed. The
zone-name/* parameter is used if the interface on which the host is created is part of a zone. The asterisk
symbolizes all interfaces because hosts do not belong to any one interface.
Recommended Action None required.

Messages 610001 to 622102

This section includes messages from 610001 to 622102.

610001
Error Message %ASA-3-610001: NTP daemon interface interface_name : Packet denied from
IP_address

Explanation An NTP packet was received from a host that does not match one of the configured NTP servers.
The ASA is only an NTP client; it is not a time server and does not respond to NTP requests.
Recommended Action None required.

610002
Error Message %ASA-3-610002: NTP daemon interface interface_name : Authentication failed
for packet from IP_address

Explanation The received NTP packet failed the authentication check.

Recommended Action Make sure that both the ASA and the NTP server are set to use authentication, and
the same key number and value.

610101
Error Message %ASA-6-610101: Authorization failed: Cmd: command Cmdtype: command_modifier

Explanation Command authorization failed for the specified command. The command_modifier is one of
the following strings:
• ◦cmd (this string means the command has no modifier)
◦clear

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 Syslog Messages 602101 to 622102
611101

◦no
◦show

If the ASA encounters any other value other than the four command types listed, the message “ unknown
command type ” appears.
Recommended Action None required.

611101
Error Message %ASA-6-611101: User authentication succeeded: IP, IP address : Uname: user

Explanation User authentication succeeded when accessing the ASA. The username is hidden when invalid
or unknown, but appears when valid or the no logging hide username command has been configured.
• IP address —The IP address of the client that failed user authentication
• user —The user that authenticated

Recommended Action None required.

611102
Error Message %ASA-6-611102: User authentication failed: IP = IP address, Uname: user

Explanation User authentication failed when attempting to access the ASA. The username is hidden when
invalid or unknown, but appears when valid or the no logging hide username command has been configured.
• IP address —The IP address of the client that failed user authentication
• user —The user that authenticated

Recommended Action None required.

611103
Error Message %ASA-5-611103: User logged out: Uname: user

Explanation The specified user logged out.

Recommended Action None required.

611104
Error Message %ASA-5-611104: Serial console idle timeout exceeded

Explanation The configured idle timeout for the ASA serial console was exceeded because of no user activity.
Recommended Action None required.

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303
 Syslog Messages 602101 to 622102
611301

611301
Error Message %ASA-6-611301: VPNClient: NAT configured for Client Mode with no split
tunneling: NAT address: mapped_address

Explanation The VPN client policy for client mode with no split tunneling was installed.
Recommended Action None required.

611302
Error Message %ASA-6-611302: VPNClient: NAT exemption configured for Network Extension Mode
with no split tunneling

Explanation The VPN client policy for network extension mode with no split tunneling was installed.
Recommended Action None required.

611303
Error Message %ASA-6-611303: VPNClient: NAT configured for Client Mode with split tunneling:
NAT address: mapped_address Split Tunnel Networks: IP_address/netmask IP_address/netmask

Explanation The VPN client policy for client mode with split tunneling was installed.
Recommended Action None required.

611304
Error Message %ASA-6-611304: VPNClient: NAT exemption configured for Network Extension Mode
with split tunneling: Split Tunnel Networks: IP_address/netmask IP_address/netmask

Explanation The VPN client policy for network extension mode with split tunneling was installed.
Recommended Action None required.

611305
Error Message %ASA-6-611305: VPNClient: DHCP Policy installed: Primary DNS: IP_address
Secondary DNS: IP_address Primary WINS: IP_address Secondary WINS: IP_address

Explanation The VPN client policy for DHCP was installed.

Recommended Action None required.

611306
Error Message %ASA-6-611306: VPNClient: Perfect Forward Secrecy Policy installed

Explanation Perfect forward secrecy was configured as part of the VPN client download policy.

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 Syslog Messages 602101 to 622102
611307

Recommended Action None required.

611307
Error Message %ASA-6-611307: VPNClient: Head end: IP_address

Explanation The VPN client is connected to the specified headend.

Recommended Action None required.

611308
Error Message %ASA-6-611308: VPNClient: Split DNS Policy installed: List of domains: string
string

Explanation A split DNS policy was installed as part of the VPN client downloaded policy.
Recommended Action None required.

611309
Error Message %ASA-6-611309: VPNClient: Disconnecting from head end and uninstalling
previously downloaded policy: Head End: IP_address

Explanation A VPN client is disconnecting and uninstalling a previously installed policy.

Recommended Action None required.

611310
Error Message %ASA-6-611310: VNPClient: XAUTH Succeeded: Peer: IP_address

Explanation The VPN client Xauth succeeded with the specified headend.
Recommended Action None required.

611311
Error Message %ASA-6-611311: VNPClient: XAUTH Failed: Peer: IP_address

Explanation The VPN client Xauth failed with the specified headend.
Recommended Action None required.

611312
Error Message %ASA-6-611312: VPNClient: Backup Server List: reason

Explanation When the ASA is an Easy VPN remote device, the Easy VPN server downloaded a list of backup
servers to the ASA. This list overrides any backup servers that you have configured locally. If the downloaded
list is empty, then the ASA uses no backup servers. The reason is one of the following messages:

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305
 Syslog Messages 602101 to 622102
611313

• A list of backup server IP addresses

• Received NULL list. Deleting current backup servers

Recommended Action None required.

611313
Error Message %ASA-3-611313: VPNClient: Backup Server List Error: reason

Explanation When the ASA is an Easy VPN remote device, and the Easy VPN server downloads a backup
server list to the ASA, the list includes an invalid IP address or a hostname. The ASA does not support DNS,
and therefore does not support hostnames for servers, unless you manually map a name to an IP address using
the name command.
Recommended Action On the Easy VPN server, make sure that the server IP addresses are correct, and
configure the servers as IP addresses instead of hostnames. If you must use hostnames on the server, use the
name command on the Easy VPN remote device to map the IP addresses to names.

611314
Error Message %ASA-6-611314: VPNClient: Load Balancing Cluster with Virtual IP: IP_address
has redirected the to server IP_address

Explanation When the ASA is an Easy VPN remote device, the master server of the load balancing cluster
redirected the ASA to connect to a particular server.
Recommended Action None required.

611315
Error Message %ASA-6-611315: VPNClient: Disconnecting from Load Balancing Cluster member
IP_address

Explanation When the ASA is an Easy VPN remote device, it disconnected from a load balancing cluster
server.
Recommended Action None required.

611316
Error Message %ASA-6-611316: VPNClient: Secure Unit Authentication Enabled

Explanation When the ASA is an Easy VPN remote device, the downloaded VPN policy enabled SUA.
Recommended Action None required.

611317
Error Message %ASA-6-611317: VPNClient: Secure Unit Authentication Disabled

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 Syslog Messages 602101 to 622102
611318

Explanation When the ASA is an Easy VPN remote device, the downloaded VPN policy disabled SUA.
Recommended Action None required.

611318
Error Message %ASA-6-611318: VPNClient: User Authentication Enabled: Auth Server IP:
IP_address Auth Server Port: port Idle Timeout: time

Explanation When the ASA is an Easy VPN remote device, the downloaded VPN policy enabled IUA for
users on the ASA inside network.
• IP_address—The server IP address to which the ASA sends authentication requests.
• port—The server port to which the ASA sends authentication requests
• time—The idle timeout value for authentication credentials

Recommended Action None required.

611319
Error Message %ASA-6-611319: VPNClient: User Authentication Disabled

Explanation When the ASA is an Easy VPN remote device, the downloaded VPN policy disabled IUA for
users on the ASA inside network.
Recommended Action None required.

611320
Error Message %ASA-6-611320: VPNClient: Device Pass Thru Enabled

Explanation When the ASA is an Easy VPN remote device, the downloaded VPN policy enabled device
pass-through. The device pass-through feature allows devices that cannot perform authentication (such as an
IP phone) to be exempt from authentication when IUA is enabled. If the Easy VPN server enabled this feature,
you can specify the devices that should be exempt from authentication (IUA) using the vpnclient mac-exempt
command on the ASA.
Recommended Action None required.

611321
Error Message %ASA-6-611321: VPNClient: Device Pass Thru Disabled

Explanation When the ASA is an Easy VPN remote device, the downloaded VPN policy disabled device
pass-through.
Recommended Action None required.

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 Syslog Messages 602101 to 622102
611322

611322
Error Message %ASA-6-611322: VPNClient: Extended XAUTH conversation initiated when SUA
disabled

Explanation When the ASA is an Easy VPN remote device and the downloaded VPN policy disabled SUA,
the Easy VPN server uses two-factor/SecurID/cryptocard-based authentication mechansims to authenticate
the ASA using XAUTH.
Recommended Action If you want the Easy VPN remote device to be authenticated using
two-factor/SecureID/cryptocard-based authentication mechanisms, enable SUA on the server.

611323
Error Message %ASA-6-611323: VPNClient: Duplicate split nw entry

Explanation When the ASA is an Easy VPN remote device, the downloaded VPN policy included duplicate
split network entries. An entry is considered a duplicate if it matches both the network address and the network
mask.
Recommended Action Remove duplicate split network entries from the VPN policy on the Easy VPN server.

612001
Error Message %ASA-5-612001: Auto Update succeeded:filename , version:number

Explanation An update from an Auto Update server was successful. The filename variable is image, ASDM
file, or configuration. The version number variable is the version number of the update.
Recommended Action None required.

612002
Error Message %ASA-4-612002: Auto Update failed:filename , version:number , reason:reason

Explanation An update from an Auto Update server failed.

• filename—Either an image file, an ASDM file, or a configuration file.
• number—The version number of the update.
• reason—The failure reason, which may be one of the following:

- Failover module failed to open stream buffer

- Failover module failed to write data to stream buffer
- Failover module failed to perform control operation on stream buffer
- Failover module failed to open flash file
- Failover module failed to write data to flash
- Failover module operation timeout

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 Syslog Messages 602101 to 622102
612003

- Failover command link is down

- Failover resource is not available
- Invalid failover state on mate
- Failover module encountered file transfer data corruption
- Failover active state change
- Failover command EXEC failed
- The image cannot run on current system
- Unsupported file type
Recommended Action Check the configuration of the Auto Update server. Check to see if the standby unit
is in the failed state. If the Auto Update server is configured correctly, and the standby unit is not in the failed
state, contact the Cisco TAC.

612003
Error Message %ASA-4-612003:Auto Update failed to contact:url , reason:reason

Explanation The Auto Update daemon was unable to contact the specified URL url, which can be the URL
of the Auto Update server or one of the file server URLs returned by the Auto Update server. The reason
field describes why the contact failed. Possible reasons for the failure include no response from the server,
authentication failed, or a file was not found.
Recommended Action Check the configuration of the Auto Update server.

613001
Error Message %ASA-6-613001: Checksum Failure in database in area string Link State Id
IP_address Old Checksum number New Checksum number

Explanation OSPF has detected a checksum error in the database because of memory corruption.
Recommended Action Restart the OSPF process.

613002
Error Message %ASA-6-613002: interface interface_name has zero bandwidth

Explanation The interface reported its bandwidth as zero.

Recommended Action Copy the message exactly as it appears, and report it to the Cisco TAC.

613003
Error Message %ASA-6-613003: IP_address netmask changed from area string to area string

Explanation An OSPF configuration change has caused a network range to change areas.
Recommended Action Reconfigure OSPF with the correct network range.

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 Syslog Messages 602101 to 622102
613004

613004
Error Message %ASA-3-613004: Internal error: memory allocation failure

Explanation An internal software error occurred.

Recommended Action Copy the error message exactly as it appears, and report it to Cisco TAC.

613005
Error Message %ASA-3-613005: Flagged as being an ABR without a backbone area

Explanation The router was flagged as an Area Border Router (ABR) without a backbone area in the router.
Recommended Action Restart the OSPF process.

613006
Error Message %ASA-3-613006: Reached unknown state in neighbor state machine

Explanation An internal software error in this router has resulted in an invalid neighbor state during database
exchange.
Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error and submit them to Cisco TAC.

613007
Error Message %ASA-3-613007: area string lsid IP_address mask netmask type number

Explanation OSPF is trying to add an existing LSA to the database.

Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error and submit them to Cisco TAC.

613008
Error Message %ASA-3-613008: if inside if_state number

Explanation An internal error occurred.

Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error and submit them to Cisco TAC.

613011
Error Message %ASA-3-613011: OSPF process number is changing router-id. Reconfigure virtual
link neighbors with our new router-id

Cisco ASA Series Syslog Messages

310
 Syslog Messages 602101 to 622102
613013

Explanation An OSPF process is being reset, and it is going to select a new router ID. This action brings
down all virtual links. To make them work again, the virtual link configuration needs to be changed on all
virtual link neighbors.
Recommended Action Change the virtual link configuration on all the virtual link neighbors to reflect the
new router ID.

613013
Error Message %ASA-3-613013: OSPF LSID IP_address adv IP_address type number gateway
IP_address metric number forwarding addr route IP_address/mask type number has no
corresponding LSA

Explanation OSPF found inconsistency between its database and the IP routing table.
Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error, and submit them to Cisco TAC.

613014
Error Message %ASA-6-613014: Base topology enabled on interface string attached to MTR
compatible mode area string

Explanation OSPF interfaces attached to MTR-compatible OSPF areas require the base topology to be
enabled.
Recommended Action None.

613015
Error Message %ASA-4-613015: Process 1 flushes LSA ID IP_address type-number adv-rtr
IP_address in area mask

Explanation A router is extensively re-originating or flushing the LSA reported by this error message.
Recommended Action If this router is flushing the network LSA, it means the router received a network
LSA whose LSA ID conflicts with the IP address of one of the router's interfaces and flushed the LSA out of
the network. For OSPF to function correctly, the IP addresses of transit networks must be unique. Conflicting
routers are the router reporting this error message and the router with the OSPF router ID reported as adv-rtr
in this message. If this router is re-originating an LSA, it is highly probable that some other router is flushing
this LSA out of the network. Find that router and avoid the conflict. The conflict for a Type-2 LSA may be
due to a duplicate LSA ID. For a Type-5 LSA, it may be a duplicate router ID on the router reporting this
error message and on the routers connected to a different area. In an unstable network, this message may also
warn of extensive re-origination of the LSA for some other reason. Contact Cisco TAC to investigate this
type of case.

613016
Error Message %ASA-3-613016: Area string router-LSA of length number bytes plus update
overhead bytes is too large to flood.

Cisco ASA Series Syslog Messages

311
 Syslog Messages 602101 to 622102
613017

Explanation The router tried to build a router-LSA that is larger than the huge system buffer size or the OSPF
protocol imposed maximum.
Recommended Action If the reported total length (LSA size plus overhead) is larger than the huge system
buffer size but less than 65535 bytes (the OSPF protocol imposed maximum), you may increase the huge
system buffer size. If the reported total length is greater than 65535, you need to decrease the number of OSPF
interfaces in the reported area.

613017
Error Message %ASA-4-613017: Bad LSA mask: Type number, LSID IP_address Mask mask from
IP_address

Explanation The router received an LSA with an invalid LSA mask because of an incorrect configuration
from the LSA originator. As a result, this route is not installed in the routing table.
Recommended Action Find the originating router of the LSA with the bad mask, then correct any
misconfiguration of this LSA's network. For further debugging, call Cisco TAC for assistance.

613018
Error Message %ASA-4-613018: Maximum number of non self-generated LSA has been exceeded
“OSPF number” - number LSAs

Explanation The maximum number of non self-generated LSAs has been exceeded.
Recommended Action Check whether or not a router in the network is generating a large number of LSAs
as a result of a misconfiguration.

613019
Error Message %ASA-4-613019: Threshold for maximum number of non self-generated LSA has
been reached "OSPF number" - number LSAs

Explanation The threshold for the maximum number of non self-generated LSAs has been reached.
Recommended Action Check whether or not a router in the network is generating a large number of LSAs
as a result of a misconfiguration.

613021
Error Message %ASA-4-613021: Packet not written to the output queue

Explanation An internal error occurred.

Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error, and submit them to Cisco TAC.

Cisco ASA Series Syslog Messages

312
 Syslog Messages 602101 to 622102
613022

613022
Error Message %ASA-4-613022: Doubly linked list linkage is NULL

Explanation An internal error occurred.

Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error, and submit them to Cisco TAC.

613023
Error Message %ASA-4-613023: Doubly linked list prev linkage is NULL number

Explanation An internal error occurred.

Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error, and submit them to Cisco TAC.

613024
Error Message %ASA-4-613024: Unrecognized timer number in OSPF string

Explanation An internal error occurred.

Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error, and submit them to Cisco TAC.

613025
Error Message %ASA-4-613025: Invalid build flag number for LSA IP_address, type number

Explanation An internal error occurred.

Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error, and submit them to Cisco TAC.

613026
Error Message %ASA-4-613026: Can not allocate memory for area structure

Explanation An internal error occurred.

Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error, and submit them to Cisco TAC.

613027
Error Message %ASA-6-613027: OSPF process number removed from interface interface_name

Explanation The OSPF process was removed from the interface because of an IP VRF.

Cisco ASA Series Syslog Messages

313
 Syslog Messages 602101 to 622102
613028

Recommended Action None.

613028
Error Message %ASA-6-613028: Unrecognized virtual interface intetface_name. Treat it as
loopback stub route

Explanation The virtual interface type was not recognized by OSPF, so it is treated as a loopback interface
stub route.
Recommended Action None.

613029
Error Message %ASA-3-613029: Router-ID IP_address is in use by ospf process number

Explanation The ASA attempted to assign a router ID that is in use by another process.
Recommended Action Configure another router ID for one of the processes.

613030
Error Message %ASA-4-613030: Router is currently an ASBR while having only one area which
is a stub area

Explanation An ASBR must be attached to an area that can carry AS external or NSSA LSAs.
Recommended Action Make the area to which the router is attached into an NSSA or regular area.

613031
Error Message %ASA-4-613031: No IP address for interface inside

Explanation The interface is not point-to-point and is unnumbered.

Recommended Action Change the interface type or give the interface an IP address.

613032
Error Message %ASA-3-613032: Init failed for interface inside, area is being deleted. Try
again.

Explanation The interface initialization failed. The possible reasons include the following:
• The area to which the interface is being attached is being deleted.
• It was not possible to create a neighbor datablock for the local router.

Recommended Action Remove the configuration command that covers the interface and then try it again.

Cisco ASA Series Syslog Messages

314
 Syslog Messages 602101 to 622102
613033

613033
Error Message %ASA-3-613033: Interface inside is attached to more than one area

Explanation The interface is on the interface list for an area other than the one to which the interface links.
Recommended Action Copy the error message, the configuration and any details about the events leading
up to this error, and submit them to Cisco TAC.

613034
Error Message %ASA-3-613034: Neighbor IP_address not configured

Explanation The configured neighbor options are not valid.

Recommended Action Check the configuration options for the neighbor command and correct the options
or the network type for the neighbor's interface.

613035
Error Message %ASA-3-613035: Could not allocate or find neighbor IP_address

Explanation An internal error occurred.

Recommended Action Copy the error message exactly as it appears, and report it to Cisco TAC.

613036
Error Message %ASA-4-613036: Can not use configured neighbor: cost and database-filter
options are allowed only for a point-to-multipoint network

Explanation The configured neighbor was found on an NBMA network and either the cost or database-filter
option was configured. These options are only allowed on point-to-multipoint type networks.
Recommended Action Check the configuration options for the neighbor command and correct the options
or the network type for the neighbor's interface.

613037
Error Message %ASA-4-613037: Can not use configured neighbor: poll and priority options are
allowed only for a NBMA network

Explanation The configured neighbor was found on a point-to-multipoint network and either the poll or
priority option was configured. These options are only allowed on NBMA-type networks.
Recommended Action Check the configuration options for the neighbor command and correct the options
or the network type for the neighbor's interface.

Cisco ASA Series Syslog Messages

315
 Syslog Messages 602101 to 622102
613038

613038
Error Message %ASA-4-613038: Can not use configured neighbor: cost or database-filter option
is required for point-to-multipoint broadcast network

Explanation The configured neighbor was found on a point-to-multipoint broadcast network. Either the cost
or database-filter option needs to be configured.
Recommended Action Check the configuration options for the neighbor command and correct the options
or the network type for the neighbor's interface.

613039
Error Message %ASA-4-613039: Can not use configured neighbor: neighbor command is allowed
only on NBMA and point-to-multipoint networks

Explanation The configured neighbor was found on a network for which the network type was neither NBMA
nor point-to-multipoint.
Recommended Action None.

613040
Error Message %ASA-4-613040: OSPF-1 Area string: Router IP_address originating invalid type
number LSA, ID IP_address, Metric number on Link ID IP_address Link Type number

Explanation The router indicated in this message has originated an LSA with an invalid metric. If this is a
router LSA and the link metric is zero, a risk of routing loops and traffic loss in the network exists.
Recommended Action Configure a valid metric for the given LSA type and link type on the router originating
on the reported LSA.

613041
Error Message %ASA-6-613041: OSPF-100 Areav string: LSA ID IP_address, Type number, Adv-rtr
IP_address, LSA counter DoNotAge

Explanation An internal error has corrected itself. There is no operational effect related to this error message.
Recommended Action Check the system memory. If memory is low, then the timer wheel functionality did
not initialize. Try to reenter the commands when memory is available. If there is sufficient memory, then
contact the Cisco TAC and provide output from the show memory, show processes, and show tech-support
ospf commands.

613042
Error Message %ASA-4-613042: OSPF process number lacks forwarding address for type 7 LSA
IP_address in NSSA string - P-bit cleared

Cisco ASA Series Syslog Messages

316
 Syslog Messages 602101 to 622102
613043

Explanation There is no viable forwarding address in the NSSA area. As a result, the P-bit must be cleared
and the Type 7 LSA is not translated into a Type 5 LSA by the NSSA translator. See RFC 3101.
Recommended Action Configure at least one interface in the NSSA with an advertised IP address. A loopback
is preferable because an advertisement does not depend on the underlying layer 2 state.

613043
Error Message %ASA-6-613043:
Explanation A negative database reference count occurred.
Recommended Action Check the system memory. If memory is low, then the timer wheel functionality did
not initialize. Try to reenter the commands when memory is available. If there is sufficient memory, then
contact the Cisco TAC and provide output from the show memory, show processes, and show tech-support
ospf commands.

613101
Error Message %ASA-6-613101: Checksum Failure in database in area s Link State Id i Old
Checksum #x New Checksum #x

Explanation OSPF has detected a checksum error in the database because of memory corruption.
Recommended Action Restart the OSPF process.

613102
Error Message %ASA-6-613102: interface s has zero bandwidth

Explanation The interface reports its bandwidth as zero.

Recommended Action None required.

613103
Error Message %ASA-6-613103: i m changed from area AREA_ID_STR to area AREA_ID_STR

Explanation An OSPF configuration change has caused a network range to change areas.
Recommended Action None required.

613104
Error Message %ASA-6-613104: Unrecognized virtual interface IF_NAME .

Explanation The virtual interface type was not recognized by OSPFv3, so it is treated as a loopback interface
stub route.
Recommended Action None required.

Cisco ASA Series Syslog Messages

317
 Syslog Messages 602101 to 622102
614001

614001
Error Message %ASA-6-614001: Split DNS: request patched from server: IP_address to server:
IP_address

Explanation Split DNS is redirecting DNS queries from the original destination server to the primary enterprise
DNS server.
Recommended Action None required.

614002
Error Message %ASA-6-614002: Split DNS: reply from server:IP_address reverse patched back
to original server:IP_address

Explanation Split DNS is redirecting DNS queries from the enterprise DNS server to the original destination
server.
Recommended Action None required.

615001
Error Message %ASA-6-615001: vlan number not available for firewall interface

Explanation The switch removed the VLAN from the ASA.

Recommended Action None required.

615002
Error Message %ASA-6-615002: vlan number available for firewall interface

Explanation The switch added the VLAN to the ASA.

Recommended Action None required.

616001
Error Message %ASA-6-616001:Pre-allocate MGCP data_channel connection for inside_interface
:inside_address to outside_interface :outside_address /port from message_type message

Explanation An MGCP data channel connection, RTP, or RTCP was preallocated. The message text also
specifies which message has triggered the connection preallocation.
Recommended Action None required.

617001
Error Message %ASA-6-617001: GTPv version msg_type from source_interface :source_address
/source_port not accepted by source_interface :dest_address /dest_port

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318
 Syslog Messages 602101 to 622102
617002

Explanation A request was not accepted by the peer, which is usually seen with a Create PDP Context request.
Recommended Action None required.

617002
Error Message %ASA-6-617002: Removing v1 PDP Context with TID tid from GGSN IP_address and
SGSN IP_address , Reason: reason or Removing v1 primary |secondary PDP Context with TID tid
from GGSN IP_address and SGSN IP_address , Reason: reason

Explanation A PDP context was removed from the database either because it expired, a Delete PDP Context
Request/Response was exchanged, or a user removed it using the CLI.
Recommended Action None required.

617003
Error Message %ASA-6-617003: GTP Tunnel created from source_interface :source_address
/source_port to source_interface :dest_address /dest_port

Explanation A GTP tunnel was created after receiving a Create PDP Context Response that accepted the
request.
Recommended Action None required.

617004
Error Message %ASA-6-617004: GTP connection created for response from source_interface
:source_address /0 to source_interface :dest_address /dest_port

Explanation The SGSN or GGSN signaling address in the Create PDP Context Request or Response,
respectively, was different from the SGSN/GGSN sending it.
Recommended Action None required.

617100
Error Message ASA-6-617100: Teardown num_conns connection(s) for user user_ip
Explanation The connections for this user were torn down because either a RADIUS accounting stop or
RADIUS accounting start was received, which includes attributes that were configured in the policy map for
a match. The attributes did not match those stored for the user entry, if the user entry exists.
• num_conns—The number of connections torn down
• user_ip—The IP address (framed IP attribute) of the user

Recommended Action None required.

Cisco ASA Series Syslog Messages

319
 Syslog Messages 602101 to 622102
618001

618001
Error Message ASA-6-618001: Denied STUN packet <msg_type> from
<ingress_ifc>:<source_addr>/<source_port> to <egress_ifc>:<destination_addr>/<destination_port> for
connection <conn_id>, <drop_reason>
Explanation This syslog is modeled after 4313009. This message is rate limited to 25 logs per second.
• msg_type—The STUN message type value.
• ingress_ifc—The interface on which the packet arrived.
• source_addr—The IP address of the host which sent the packet.
• source_port—The port number of the host which sent the packet.
• egress_ifc—The interface on which the packet will leave.
• destination_addr—The IP address of the host which will receive the packet
• destination_port—The port number of the host which will receive the packet.
• conn_id—The unique connection ID
• drop_reason—The reason why the STUN packet was dropped.

Recommended Action None required.

620001
Error Message %ASA-6-620001: Pre-allocate CTIQBE {RTP | RTCP} secondary channel for interface_name
:outside_address [/outside_port ] to interface_name :inside_address [/inside_port ] from
CTIQBE_message_name message
Explanation The ASA preallocated a connection object for the specified CTIQBE media traffic. This message
is rate limited to one message every 10 seconds.
Recommended Action None required.

620002
Error Message %ASA-4-620002: Unsupported CTIQBE version: hex: from interface_name :IP_address
/port to interface_name :IP_address /port
Explanation The ASA received a CTIQBE message with an unsupported version number, and dropped the
packet. This message is rate limited to one message every 10 seconds.
Recommended Action If the version number captured in the log message is unreasonably large (greater than
10), the packet may be malformed, a non-CTIQBE packet, or corrupted before it arrives at the ASA. We
recommend that you determine the source of the packets. If the version number is reasonably small (less than
or equal to 10), then contact the Cisco TAC to see if a new ASA image that supports this CTIQBE version is
available.

Cisco ASA Series Syslog Messages

320
 Syslog Messages 602101 to 622102
621001

621001
Error Message %ASA-6-621001: Interface interface_name does not support multicast, not enabled
Explanation An attempt was made to enable PIM on an interface that does not support multicast.
Recommended Action If the problem persists, contact the Cisco TAC.

621002
Error Message %ASA-6-621002: Interface interface_name does not support multicast, not enabled
Explanation An attempt was made to enable IGMP on an interface that does not support multicast.
Recommended Action If the problem persists, contact the Cisco TAC.

621003
Error Message %ASA-6-621003: The event queue size has exceeded number
Explanation The number of event managers created has exceeded the expected amount.
Recommended Action If the problem persists, contact the Cisco TAC.

621006
Error Message %ASA-6-621006: Mrib disconnected, (IP_address ,IP_address ) event cancelled
Explanation A packet triggering a data-driven event was received, but the connection to the MRIB was
down. The notification was canceled.
Recommended Action If the problem persists, contact the Cisco TAC.

621007
Error Message %ASA-6-621007: Bad register from interface_name :IP_address to IP_address for (IP_address
, IP_address )
Explanation A PIM router configured as a rendezvous point or with NAT has received a PIM register packet
from another PIM router. The data encapsulated in this packet is invalid.
Recommended Action The sending router is erroneously sending non-RFC registers. Upgrade the sending
router.

622001
Error Message %ASA-6-622001: string tracked route network mask address , distance number , table string
, on interface interface-name
Explanation A tracked route has been added to or removed from a routing table, which means that the state
of the tracked object has changed from up or down.

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321
 Syslog Messages 602101 to 622102
622101

• string —Adding or Removing

• network —The network address
• mask —The network mask
• address —The gateway address
• number —The route administrative distance
• string —The routing table name
• interface-name —The interface name as specified by the nameif command

Recommended Action None required.

622101
Error Message %ASA-6-622101: Starting regex table compilation for match_command ; table entries =
regex_num entries
Explanation Information on the background activities of regex compilation appear.
• match_command —The match command to which the regex table is associated
• regex_num —The number of regex entries to be compiled

Recommended Action None required.

622102
Error Message %ASA-6-622102: Completed regex table compilation for match_command ; table size = num
bytes
Explanation Information on the background activities of the regex compilation appear.
• match_command —The match command to which the regex table is associated
• num —The size, in bytes, of the compiled table

Recommended Action None required.

Cisco ASA Series Syslog Messages

322
 CHAPTER 7
Syslog Messages 701001 to 714011
This chapter contains the following sections:

• Messages 701001 to 713109, page 323

• Messages 713112 to 714011, page 342

Messages 701001 to 713109

This section includes messages from 701001 to 713109.

701001
Error Message %ASA-7-701001: alloc_user() out of Tcp_user objects
Explanation A AAA message that appears if the user authentication rate is too high for the module to handle
new AAA requests.
Recommended Action Enable Flood Defender with the floodguard enable command.

701002
Error Message %ASA-7-701002: alloc_user() out of Tcp_proxy objects

Explanation A AAA message that appears if the user authentication rate is too high for the module to handle
new AAA requests.
Recommended Action Enable Flood Defender with the floodguard enable command.

702305
Error Message %ASA-3-702305: IPSEC: An direction tunnel_type SA (SPI=spi ) between local_IP
and remote_IP (username ) is rekeying due to sequence number rollover.

Cisco ASA Series Syslog Messages

323
 Syslog Messages 701001 to 714011
702307

Explanation More than four billion packets have been received in the IPsec tunnel, and a new tunnel is being
negotiated.
• direction—SA direction (inbound or outbound)
• tunnel_type—SA type (remote access or L2L)
• spi—IPsec Security Parameter Index
• local_IP—IP address of the tunnel local endpoint
• remote_IP—IP address of the tunnel remote endpoint
• >username —Username associated with the IPsec tunnel

Recommended Action Contact the peer administrator to compare the SA lifetime setting.

702307
Error Message %ASA-7-702307: IPSEC: An direction tunnel_type SA (SPI=spi ) between local_IP
and remote_IP (username ) is rekeying due to data rollover.

Explanation An SA data life span expired. An IPsec SA is rekeying as a result of the amount of data
transmitted with that SA. This information is useful for debugging rekeying issues.
• direction—SA direction (inbound or outbound)
• tunnel_type—SA type (remote access or L2L)
• spi—IPsec Security Parameter Index
• local_IP—IP address of the tunnel local endpoint
• remote_IP—IP address of the tunnel remote endpoint
• >username —Username associated with the IPsec tunnel

Recommended Action None required.

703001
Error Message %ASA-7-703001: H.225 message received from interface_name :IP_address /port
to interface_name :IP_address /port is using an unsupported version number

Explanation The ASA received an H.323 packet with an unsupported version number. The ASA might
reencode the protocol version field of the packet to the highest supported version.
Recommended Action Use the version of H.323 that the ASA supports in the VoIP network.

703002
Error Message %ASA-7-703002: Received H.225 Release Complete with newConnectionNeeded for
interface_name :IP_address to interface_name :IP_address /port

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324
 Syslog Messages 701001 to 714011
703008

Explanation The ASA received the specified H.225 message, and the ASA opened a new signaling connection
object for the two specified H.323 endpoints.
Recommended Action None required.

703008
Error Message %ASA-7-703008: Allowing early-message: %s before SETUP from %s:%Q/%d to %s:%Q/%d

Explanation This message indicates that an outside endpoint requested an incoming call to an inside host
and wants the inside host to send FACILITY message before SETUP message towards Gatekeeper and wants
to follow H.460.18.
Recommended Action Ensure that the setup indeed intends to allow early FACILITY message before SETUP
message for incoming H323 calls as described in H.640.18.

709001, 709002
Error Message %ASA-7-709001: FO replication failed: cmd=command returned=code

Error Message %ASA-7-709002: FO unreplicable: cmd=command

Explanation Failover messages that only appear during the development debugging and testing phases.
Recommended Action None required.

709003
Error Message %ASA-1-709003: (Primary) Beginning configuration replication: Sending to mate.

Explanation A failover message that appears when the active unit starts replicating its configuration to the
standby unit. Primary can also be listed as Secondary for the secondary unit.
Recommended Action None required.

709004
Error Message %ASA-1-709004: (Primary) End Configuration Replication (ACT)

Explanation A failover message that appears when the active unit completes replication of its configuration
on the standby unit. Primary can also be listed as Secondary for the secondary unit.
Recommended Action None required.

709005
Error Message %ASA-1-709005: (Primary) Beginning configuration replication: Receiving from
mate.

Explanation The standby ASA received the first part of the configuration replication from the active ASA.
Primary can also be listed as Secondary for the secondary unit.

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325
 Syslog Messages 701001 to 714011
709006

Recommended Action None required.

709006
Error Message %ASA-1-709006: (Primary) End Configuration Replication (STB)

Explanation A failover message that appears when the standby unit completes replication of a configuration
sent by the active unit. Primary can also be listed as Secondary for the secondary unit.
Recommended Action None required.

709007
Error Message %ASA-2-709007: Configuration replication failed for command

Explanation A failover message that appears when the standby unit is unable to complete replication of a
configuration sent by the active unit. The command that caused the failure appears at the end of the message.
Recommended Action If the problem persists, contact the Cisco TAC.

709008
Error Message %ASA-4-709008: (Primary | Secondary) Configuration sync in progress. Command:
‘command ’ executed from (terminal/http) will not be replicated to or executed by the standby
unit.

Explanation A command was issued during the configuration sync, which triggered an interactive prompt
to indicate that this command would not be issued on the standby unit. To continue, note that the command
will be issued on the active unit only and will not be replicated on the standby unit.
• Primary | Secondary—The device is either primary or secondary
• command —The command issued while the configuration sync is in progress
• terminal/http—Issued from the terminal or via HTTP.

Recommended Action None.

710001
Error Message %ASA-7-710001: TCP access requested from source_address /source_port to
interface_name :dest_address /service

Explanation The first TCP packet destined to the ASA requests to establish a TCP session. This packet is
the first SYN packet of the three-way handshake. This message appears when the respective (Telnet, HTTP,
or SSH) has permitted the packet. However, the SYN cookie verification is not yet completed and no state is
reserved.
Recommended Action None required.

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326
 Syslog Messages 701001 to 714011
710002

710002
Error Message %ASA-7-710002: {TCP|UDP} access permitted from source_address /source_port
to interface_name :dest_address /service

Explanation For a TCP connection, the second TCP packet destined for the ASA requested to establish a
TCP session. This packet is the final ACK of the three-way handshake. The respective (Telnet, HTTP, or
SSH) has permitted the packet. Also, the SYN cookie verification was successful and the state is reserved for
the TCP session.
For a UDP connection, the connection was permitted. For example, the module received an SNMP request
from an authorized SNMP management station, and the request has been processed. This message is rate
limited to one message every 10 seconds.
Recommended Action None required.

710003
Error Message %ASA-3-710003: {TCP|UDP} access denied by ACL from source_IP/source_port to
interface_name :dest_IP/service

Explanation The ASA denied an attempt to connect to the interface service. For example, the ASA received
an SNMP request from an unauthorized SNMP management station. If this message appears frequently, it
can indicate an attack.
For example:

%ASA-3-710003: UDP access denied by ACL from 95.1.1.14/5000 to outside:95.1.1.13/1005

Recommended Action Use the show run http, show run ssh, or show run telnet commands to verify that
the ASA is configured to permit the service access from the host or network.

710004
Error Message %ASA-7-710004: TCP connection limit exceeded from Src_ip /Src_port to In_name
:Dest_ip /Dest_port (current connections/connection limit = Curr_conn/Conn_lmt)

Explanation The maximum number of ASA management connections for the service was exceeded. The
ASA permits at most five concurrent management connections per management service. Alternatively, an
error may have occurred in the to-the-box connection counter.
• Src_ip —The source IP address of the packet
• Src_por t—The source port of the packet
• In_ifc —The input interface
• Dest_ip —The destination IP address of the packet
• Dest_port —The destination port of the packet
• Curr_conn —The number of current to-the-box admin connections
• Conn_lmt —The connection limit

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327
 Syslog Messages 701001 to 714011
710005

Recommended Action From the console, use the kill command to release the unwanted session. If the message
was generated because of an error in the to-the-box counter, run the show conn all command to display
connection details.

710005
Error Message %ASA-7-710005: {TCP|UDP} request discarded from source_address /source_port
to interface_name :dest_address /service

Explanation The ASA does not have a UDP server that services the UDP request. Also, a TCP packet that
does not belong to any session on the ASA may have been discarded. In addition, this message appears (with
the SNMP service) when the ASA receives an SNMP request with an empty payload, even if it is from an
authorized host. When the service is SNMP, this message occurs a maximum of once every 10 seconds so
that the log receiver is not overwhelmed.
Recommended Action In networks that use broadcasting services such as DHCP, RIP, or NetBIOS extensively,
the frequency of this message can be high. If this message appears in excessive numbers, it may indicate an
attack.

710006
Error Message %ASA-7-710006: protocol request discarded from source_address to interface_name
:dest_address

Explanation The ASA does not have an IP server that services the IP protocol request; for example, the ASA
receives IP packets that are not TCP or UDP, and the ASA cannot service the request.
Recommended Action In networks that use broadcasting services such as DHCP, RIP, or NetBIOS extensively,
the frequency of this message can be high. If this message appears in excessive numbers, it may indicate an
attack.

710007
Error Message %ASA-7-710007: NAT-T keepalive received from 86.1.161.1/1028 to
outside:86:1.129.1/4500

Explanation The ASA received NAT-T keepalive messages.

Recommended Action None required.

711001
Error Message %ASA-7-711001: debug_trace_msg

Explanation You have entered the logging debug-trace command for the logging feature. When the logging
debug-trace command is enabled, all debugging messages will be redirected to the message for processing.
For security reasons, the message output must be encrypted or sent over a secure out-of-band network.
Recommended Action None required.

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328
 Syslog Messages 701001 to 714011
711002

711002
Error Message %ASA-4-711002: Task ran for elapsed_time msecs, process = process_name , PC
= PC Tracebeback = traceback

Explanation A process used the CPU for more than 100 milliseconds. This message is used for debugging
CPU purposes, and can appear once every five seconds for each offending process.
• PC—Instruction pointer of the CPU hogging process
• traceback—Stack trace of the CPU hogging process, which can include up to 12 addresses

Recommended Action None required.

711003
Error Message ASA-7-711003: Unknown/Invalid interface identifier(vpifnum ) detected.

Explanation An internal inconsistency that should not occur during normal operation has occurred. However,
this message is not harmful if it rarely occurs. If it occurs frequently, it might be worthwhile debugging.
• vpifnum —The 32-bit value corresponding to the interface

Recommended Action If the problem persists, contact the Cisco TAC.

711004
Error Message %ASA-4-711004: Task ran for msec msec, Process = process_name , PC = pc ,
Call stack = call stack

Explanation A process used the CPU for more than 100 milliseconds. This message is used for debugging
CPU purposes, and can appear once every five seconds for each offending process.
• msec—Length of the detected CPU hog in milliseconds
• process_name —Name of the hogging process
• pc—Instruction pointer of the CPU hogging process
• call stack—Stack trace of the CPU hogging process, which can include up to 12 addresses

Recommended Action None required.

711005
Error Message %ASA-5-711005: Traceback: call_stack

Explanation An internal software error that should not occur has occurred. The device can usually recover
from this error, and no harmful effect to the device results.
• call_stack —The EIPs of the call stack

Cisco ASA Series Syslog Messages

329
 Syslog Messages 701001 to 714011
711006

Recommended Action Contact the Cisco TAC.

711006
Error Message %ASA-7-711006: CPU profiling has started for n-samples samples. Reason:
reason-string .

Explanation CPU profiling has started.

• n-samples —The specified number of CPU profiling samples
• reason-string —The possible values are:

“CPU utilization passed cpu-utilization %”

“Process process-name CPU utilization passed cpu-utilization %”
Recommended Action “None specified”
Recommended Action Collect CPU profiling results and provide them to Cisco TAC.

713004
Error Message %ASA-3-713004: device scheduled for reboot or shutdown, IKE key acquire
message on interface interface num , for Peer IP_address ignored

Explanation The ASA has received an IKE packet from a remote entity trying to initiate a tunnel. Because
the ASA is scheduled for a reboot or shutdown, it does not allow any more tunnels to be established. The IKE
packet is ignored and dropped.
Recommended Action None required.

713201
Error Message %ASA-5-713201: Duplicate Phase Phase packet detected. Action

Explanation The ASA has received a duplicate of a previous Phase 1 or Phase 2 packet, and will transmit
the last message. A network performance or connectivity issue may have occurred, in which the peer is not
receiving sent packets in a timely manner.
• Phase—Phase 1 or 2
• Action—Retransmitting last packet, or No last packet to transmit.

Recommended Action Verify network performance or connectivity.

713202
Error Message %ASA-6-713202: Duplicate IP_addr packet detected.

Explanation The ASA has received a duplicate first packet for a tunnel that the ASA is already aware of and
negotiating, which indicates that the ASA probably received a retransmission of a packet from the peer.

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330
 Syslog Messages 701001 to 714011
713006

• IP_addr—The IP address of the peer from which the duplicate first packet was received

Recommended Action None required, unless the connection attempt is failing. If this is the case, debug
further and diagnose the problem.

713006
Error Message %ASA-5-713006: Failed to obtain state for message Id message_number , Peer
Address: IP_address

Explanation The ASA does not know about the received message ID. The message ID is used to identify a
specific IKE Phase 2 negotiation. An error condition on the ASA may have occurred, and may indicate that
the two IKE peers are out-of-sync.
Recommended Action None required.

713008
Error Message %ASA-3-713008: Key ID in ID payload too big for pre-shared IKE tunnel

Explanation A key ID value was received in the ID payload, which was longer than the maximum allowed
size of a group name for this IKE session using preshared keys authentication. This is an invalid value, and
the session is rejected. Note that the key ID specified would never work because a group name of that size
cannot be created in the ASA.
Recommended Action Make sure that the client peer (most likely an Altiga remote access client) specifies
a valid group name. Notify the user to change the incorrect group name on the client. The current maximum
length for a group name is 32 characters.

713009
Error Message %ASA-3-713009: OU in DN in ID payload too big for Certs IKE tunnel

Explanation An OU value in the DN was received in the ID payload, which was longer than the maximum
allowed size of a group name for this IKE session using Certs authentication. This OU is skipped, and another
OU or other criteria may find a matching group.
Recommended Action For the client to be able to use an OU to find a group in the ASA, the group name
must be a valid length. The current maximum length of a group name is 32 characters.

713010
%ASA-5-713010: IKE area: failed to find centry for message Id message_number
An attempt was made to locate a conn_entry (IKE phase 2 structure that corresponds to an IPsec SA) using
the unique message ID, which failed. The internal structure was not found, which may occur if a session was
terminated in a nonstandard way, but it is more likely that an internal error occurred.
If this problem persists, investigate the peer.

Cisco ASA Series Syslog Messages

331
 Syslog Messages 701001 to 714011
713012

713012
Error Message %ASA-3-713012: Unknown protocol (protocol ). Not adding SA w/spi=SPI value

Explanation An illegal or unsupported IPsec protocol has been received from the peer.
Recommended Action Check the ISAKMP Phase 2 configuration on the peer(s) to make sure it is compatible
with the ASA.

713014
Error Message %ASA-3-713014: Unknown Domain of Interpretation (DOI): DOI value

Explanation The ISAKMP DOI received from the peer is unsupported.

Recommended Action Check the ISAKMP DOI configuration on the peer.

713016
Error Message %ASA-3-713016: Unknown identification type, Phase 1 or 2, Type ID_Type

Explanation The ID received from the peer is unknown. The ID can be an unfamiliar valid ID or an invalid
or corrupted ID.
Recommended Action Check the configuration on the headend and peer.

713017
Error Message %ASA-3-713017: Identification type not supported, Phase 1 or 2, Type ID_Type

Explanation The Phase 1 or Phase 2 ID received from the peer is legal, but not supported.
Recommended Action Check the configuration on the headend and peer.

713018
Error Message %ASA-3-713018: Unknown ID type during find of group name for certs, Type
ID_Type

Explanation Tn internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

713020
Error Message : No Group found by matching OU(s) from ID payload: OU_value

Explanation Tn internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

332
 Syslog Messages 701001 to 714011
713022

713022
Error Message %ASA-3-713022: No Group found matching peer_ID or IP_address for Pre-shared
key peer IP_address

Explanation group exists in the group database with the same name as the value (key ID or IP address)
specified by the peer.
Recommended Action Verify the configuration on the peer.

713024
Error Message %ASA-7-713024: Group group IP ip Received local Proxy Host data in ID Payload:
Address IP_address , Protocol protocol , Port port

Explanation The ASA has received the Phase 2 local proxy ID payload from the remote peer.
Recommended Action None required.

713025
Error Message %ASA-7-713025: Received remote Proxy Host data in ID Payload: Address IP_address
, Protocol protocol , Port port

Explanation The ASA has received the Phase 2 local proxy ID payload from the remote peer.
Recommended Action None required.

713028
Error Message %ASA-7-713028: Received local Proxy Range data in ID Payload: Addresses
IP_address - IP_address , Protocol protocol , Port port

Explanation The ASA has received the Phase 2 local proxy ID payload of the remote peer, which includes
an IP address range.
Recommended Action None required.

713029
Error Message %ASA-7-713029: Received remote Proxy Range data in ID Payload: Addresses
IP_address - IP_address , Protocol protocol , Port port

Explanation The ASA has received the Phase 2 local proxy ID payload of the remote peer, which includes
an IP address range.
Recommended Action None required.

Cisco ASA Series Syslog Messages

333
 Syslog Messages 701001 to 714011
713032

713032
Error Message %ASA-3-713032: Received invalid local Proxy Range IP_address - IP_address

Explanation The local ID payload included the range ID type, and the specified low address was not less
than the high address. A configuration problem may exist.
Recommended Action Check the configuration of ISAKMP Phase 2 parameters.

713033
Error Message %ASA-3-713033: Received invalid remote Proxy Range IP_address - IP_address
Explanation The remote ID payload included the range ID type, and the specified low address was not less
than the high address. A configuration problem may exist.
Recommended Action Check the configuration of ISAKMP Phase 2 parameters.

713034
Error Message %ASA-7-713034: Received local IP Proxy Subnet data in ID Payload: Address
IP_address , Mask netmask , Protocol protocol , Port port

Explanation The local IP proxy subnet data has been received in the Phase 2 ID payload.
Recommended Action None required.

713035
Error Message %ASA-7-713035: Group group IP ip Received remote IP Proxy Subnet data in ID
Payload: Address IP_address , Mask netmask , Protocol protocol , Port port

Explanation The remote IP proxy subnet data has been received in the Phase 2 ID payload.
Recommended Action None required.

713039
Error Message %ASA-7-713039: Send failure: Bytes (number ), Peer: IP_address

Explanation An internal software error has occurred, and the ISAKMP packet cannot be transmitted.
Recommended Action If the problem persists, contact the Cisco TAC.

713040
Error Message %ASA-7-713040: Could not find connection entry and can not encrypt: msgid
message_number

Explanation An internal software error has occurred, and a Phase 2 data structure cannot be found.

Cisco ASA Series Syslog Messages

334
 Syslog Messages 701001 to 714011
713041

Recommended Action If the problem persists, contact the Cisco TAC.

713041
Error Message %ASA-5-713041: IKE Initiator: new or rekey Phase 1 or 2, Intf interface_number
, IKE Peer IP_address local Proxy Address IP_address , remote Proxy Address IP_address ,
Crypto map (crypto map tag )

Explanation ASA is negotiating a tunnel as the initiator.

Recommended Action None required.

713042
Error Message %ASA-3-713042: IKE Initiator unable to find policy: Intf interface_number ,
Src: source_address , Dst: dest_address

Explanation The IPsec fast path processed a packet that triggered IKE, but the IKE policy lookup failed.
This error may be timing related. The ACLs that triggered IKE might have been deleted before IKE processed
the initiation request. This problem will most likely correct itself.
Recommended Action If the condition persists, check the L2L configuration, paying special attention to the
type of ACL associated with crypto maps.

713043
Error Message %ASA-3-713043: Cookie/peer address IP_address session already in progress

Explanation IKE has been triggered again while the original tunnel is in progress.
Recommended Action None required.

713048
Error Message %ASA-3-713048: Error processing payload: Payload ID: id

Explanation A packet has been received with a payload that cannot be processed.
Recommended Action If this problem persists, a misconfiguration may exist on the peer.

713049
Error Message %ASA-5-713049: Security negotiation complete for tunnel_type type (group_name
) Initiator /Responder , Inbound SPI = SPI , Outbound SPI = SPI

Explanation An IPsec tunnel has been started.

Recommended Action None required.

Cisco ASA Series Syslog Messages

335
 Syslog Messages 701001 to 714011
713050

713050
Error Message %ASA-5-713050: Connection terminated for peer IP_address . Reason: termination
reason Remote Proxy IP_address , Local Proxy IP_address

Explanation An IPsec tunnel has been terminated. Possible termination reasons include:
• IPsec SA Idle Timeout
• IPsec SA Max Time Exceeded
• Administrator Reset
• Administrator Reboot
• Administrator Shutdown
• Session Disconnected
• Session Error Terminated
• Peer Terminate

Recommended Action None required.

713052
Error Message %ASA-7-713052: User (user ) authenticated.

Explanation remote access user was authenticated.

Recommended Action None required.

713056
Error Message %ASA-3-713056: Tunnel rejected: SA (SA_name ) not found for group (group_name
)!

Explanation The IPsec SA was not found.

Recommended Action If this is a remote access tunnel, check the group and user configuration, and verify
that a tunnel group and group policy have been configured for the specific user group. For externally
authenticated users and groups, check the returned authentication attributes.

713060
Error Message %ASA-3-713060: Tunnel Rejected: User (user ) not member of group (group_name
), group-lock check failed.

Explanation The user is configured for a different group than what was sent in the IPsec negotiation.
Recommended Action If you are using the Cisco VPN client and preshared keys, make sure that the group
configured on the client is the same as the group associated with the user on the ASA. If you are using digital

Cisco ASA Series Syslog Messages

336
 Syslog Messages 701001 to 714011
713061

certificates, the group is dictated either by the OU field of the certificate, or the user automatically defaults
to the remote access default group.

713061
Error Message %ASA-3-713061: Tunnel rejected: Crypto Map Policy not found for
Src:source_address , Dst: dest_address !

Explanation The ASA was not able to find security policy information for the private networks or hosts
indicated in the message. These networks or hosts were sent by the initiator and do not match any crypto
ACLs at the ASA. This is most likely a misconfiguration.
Recommended Action Check the protected network configuration in the crypto ACLs on both sides and
make sure that the local net on the initiator is the remote net on the responder and vice-versa. Pay special
attention to wildcard masks, and host addresses versus network addresses. Non-Cisco implementations may
have the private addresses labeled as proxy addresses or red networks.

713062
Error Message %ASA-3-713062: IKE Peer address same as our interface address IP_address

Explanation The IP address configured as the IKE peer is the same as the IP address configured on one of
the ASA IP interfaces.
Recommended Action Check the L2L and IP interface configurations.

713063
Error Message %ASA-3-713063: IKE Peer address not configured for destination IP_address

Explanation The IKE peer address is not configured for an L2L tunnel.
Recommended Action Check the L2L configuration.

713065
Error Message %ASA-3-713065: IKE Remote Peer did not negotiate the following: proposal
attribute

Explanation An internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

713066
Error Message %ASA-7-713066: IKE Remote Peer configured for SA: SA_name

Explanation The crypto policy settings of the peer have been configured.
Recommended Action None required.

Cisco ASA Series Syslog Messages

337
 Syslog Messages 701001 to 714011
713068

713068
Error Message %ASA-5-713068: Received non-routine Notify message: notify_type (notify_value)

Explanation Notification messages that caused this event are not explicitly handled in the notify processing
code.
Recommended Action Examine the specific reason to determine the action to take. Many notification messages
indicate a configuration mismatch between the IKE peers.

713072
Error Message %ASA-3-713072: Password for user (user ) too long, truncating to number
characters

Explanation The password of the user is too long.

Recommended Action Correct password lengths on the authentication server.

713073
Error Message %ASA-5-713073: Responder forcing change of Phase 1 /Phase 2 rekeying duration
from larger_value to smaller_value seconds

Explanation Rekeying durations are always set to the lower of the values proposed by IKE peers. The value
of the initiator is the lower one.
Recommended Action None required.

713074
Error Message %ASA-5-713074: Responder forcing change of IPsec rekeying duration from
larger_value to smaller_value Kbs

Explanation Rekeying durations are always set to the lower of the values proposed by IKE peers. The value
of the initiator is the lower one.
Recommended Action None required.

713075
Error Message %ASA-5-713075: Overriding Initiator's IPsec rekeying duration from larger_value
to smaller_value seconds

Explanation Rekeying durations are always set to the lower of the values proposed by IKE peers. The value
of the responder is the lower one.
Recommended Action None required.

Cisco ASA Series Syslog Messages

338
 Syslog Messages 701001 to 714011
713076

713076
Error Message %ASA-5-713076: Overriding Initiator's IPsec rekeying duration from larger_value
to smaller_value Kbs

Explanation Rekeying durations are always set to the lower of the values proposed by IKE peers. The value
of the responder is the lower one.
Recommended Action None required.

713078
Error Message %ASA-2-713078: Temp buffer for building mode config attributes exceeded:
bufsize available_size , used value

Explanation An internal software error has occurred while processing modecfg attributes.
Recommended Action Disable any unnecessary tunnel group attributes, or shorten any text messages that
are excessively long. If the problem persists, contact the Cisco TAC.

713081
Error Message %ASA-3-713081: Unsupported certificate encoding type encoding_type

Explanation One of the loaded certificates is unreadable, and may be an unsupported encoding scheme.
Recommended Action Check the configuration of digital certificates and trustpoints.

713082
Error Message %ASA-3-713082: Failed to retrieve identity certificate

Explanation The identity certificate for this tunnel cannot be found.

Recommended Action Check the configuration of digital certificates and trustpoints.

713083
Error Message %ASA-3-713083: Invalid certificate handle

Explanation The identity certificate for this tunnel cannot be found.

Recommended Action Check the configuration of digital certificates and trustpoints.

713084
Error Message %ASA-3-713084: Received invalid phase 1 port value (port ) in ID payload

Explanation The port value received in the IKE phase 1 ID payload was incorrect. Acceptable values are 0
or 500 (ISAKMP is also known as IKE).

Cisco ASA Series Syslog Messages

339
 Syslog Messages 701001 to 714011
713085

Recommended Action Make sure that a peer conforms to the IKE standards to avoid a network problem
resulting in corrupted packets.

713085
Error Message %ASA-3-713085: Received invalid phase 1 protocol (protocol ) in ID payload

Explanation The protocol value received in the IKE phase 1 ID payload was incorrect. Acceptable values
are 0 or 17 (UDP).
Recommended Action Make sure that a peer conforms to the IKE standards to avoid a network problem
resulting in corrupted packets.

713086
Error Message %ASA-3-713086: Received unexpected Certificate payload Possible invalid Auth
Method (Auth method (auth numerical value))

Explanation A certificate payload was received, but our internal certificate handle indicates that we do not
have an identity certificate. The certificate handle was not obtained through a normal enrollment method. One
likely reason this can happen is that the authentication method is not made through RSA or DSS signatures,
although the IKE SA negotiation should fail if each side is misconfigured.
Recommended Action Check the trustpoint and ISAKMP configuration settings on the ASA and its peer.

713088
Error Message %ASA-3-713088: Set Cert filehandle failure: no IPsec SA in group group_name

Explanation The tunnel group cannot be found, based on the digital certificate information.
Recommended Action Verify that the tunnel group is set up correctly to handle the certificate information
of the peer.

713092
Error Message %ASA-5-713092: Failure during phase 1 rekeying attempt due to collision

Explanation An internal software error has occurred. This is often a benign event.
Recommended Action If the problem persists, contact the Cisco TAC.

713094
Error Message %ASA-7-713094: Cert validation failure: handle invalid for Main /Aggressive
Mode Initiator /Responder !

Explanation An internal software error has occurred.

Recommended Action You may have to reenroll the trustpoint. If the problem persists, contact the Cisco
TAC.

Cisco ASA Series Syslog Messages

340
 Syslog Messages 701001 to 714011
713098

713098
Error Message %ASA-3-713098: Aborting: No identity cert specified in IPsec SA (SA_name )!

Explanation An attempt was made to establish a certificate-based IKE session, but no identity certificate
has been specified in the crypto policy.
Recommended Action Specify the identity certificate or trustpoint that you want to transmit to peers.

713099
Error Message %ASA-7-713099: Tunnel Rejected: Received NONCE length number is out of range!

Explanation An internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

713102
Error Message %ASA-3-713102: Phase 1 ID Data length number too long - reject tunnel!

Explanation IKE has received an ID payload that includes an identification data field of 2 K or larger.
Recommended Action None required.

713103
Error Message %ASA-7-713103: Invalid (NULL) secret key detected while computing hash

Explanation An internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

713104
Error Message %ASA-7-713104: Attempt to get Phase 1 ID data failed while hash computation

Explanation An internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

713105
Error Message %ASA-3-713105: Zero length data in ID payload received during phase 1 or 2
processing

Explanation A peer sent an ID payload without including any ID data, which is invalid.
Recommended Action Check the configuration of the peer.

Cisco ASA Series Syslog Messages

341
 Syslog Messages 701001 to 714011
713107

713107
Error Message %ASA-3-713107: IP_Address request attempt failed!

Explanation An internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

713109
Error Message %ASA-3-713109: Unable to process the received peer certificate

Explanation The ASA was unable to process the certificate received from the remote peer, which can occur
if the certificate data was malformed (for example, if the public key size is larger than 4096 bits) or if the data
in the certificate cannot be stored by the ASA.
Recommended Action Try to reestablish the connection using a different certificate on the remote peer.

Messages 713112 to 714011

This section includes messages from 713112 to 714011.

713112
Error Message %ASA-3-713112: Failed to process CONNECTED notify (SPI SPI_value )!

Explanation The ASA was unable to successfully process the notification payload that included the
CONNECTED notify type. This may occur if the IKE phase 2 structure cannot be found using the SPI to
locate it, or the commit bit had not been set in the received ISAKMP header. The latter case may indicate a
nonconforming IKE peer.
Recommended Action If the problem persists, check the configuration of the peer and/or disable commit
bit processing.

713113
Error Message %ASA-7-713113: Deleting IKE SA with associated IPsec connection entries. IKE
peer: IP_address , SA address: internal_SA_address , tunnel count: count

Explanation An IKE SA is being deleted with a nonzero tunnel count, which means that either the IKE SA
tunnel count has lost synchronization with the associated connection entries or the associated connection
cookie fields for the entries have lost synchronization with the cookie fields of the IKE SA to which the
connection entry points. If this occurs, the IKE SA and its associated data structures will not be freed, so that
the entries that may point to it will not have a stale pointer.
Recommended Action None required. Error recovery is built-in.

Cisco ASA Series Syslog Messages

342
 Syslog Messages 701001 to 714011
713114

713114
Error Message %ASA-7-713114: Connection entry (conn entry internal address) points to IKE
SA (SA_internal_address ) for peer IP_address , but cookies don't match

Explanation An internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

713115
Error Message %ASA-5-713115: Client rejected NAT enabled IPsec request, falling back to
standard IPsec

Explanation The client rejected an attempt by the ASA to use IPsec over UDP. IPsec over UDP is used to
allow multiple clients to establish simultaneous tunnels to the ASA through a NAT device. The client may
have rejected the request, either because it does not support this feature or because it is configured not to use
it.
Recommended Action Verify the configuration on the headend and peer.

713117
Error Message %ASA-7-713117: Received Invalid SPI notify (SPI SPI_Value )!

Explanation The IPsec SA identified by the SPI value is no longer active on the remote peer, which might
indicate that the remote peer has rebooted or been reset.
Recommended Action This problem should correct itself once DPDs recognize that the peer no longer has
the appropriate SAs established. If DPD is not enabled, this may require you to manually reestablish the
affected tunnel.

713118
Error Message %ASA-3-713118: Detected invalid Diffie-Helmann group_descriptor group_number
, in IKE area

Explanation The group_descriptor field included an unsupported value. Currently we support only groups
1, 2, 5, and 7. In the case of a centry, the group_descriptor field may also be set to 0 to indicate that perfect
forward secrecy is disabled.
Recommended Action Check the peer Diffie-Hellman configuration.

713119
Error Message %ASA-5-713119: Group group IP ip PHASE 1 COMPLETED

Explanation IKE Phase 1 has completed successfully.

Recommended Action None required.

Cisco ASA Series Syslog Messages

343
 Syslog Messages 701001 to 714011
713120

713120
Error Message %ASA-5-713120: PHASE 2 COMPLETED (msgid=msg_id )

Explanation IKE Phase 2 has completed successfully.

Recommended Action None required.

713121
Error Message %ASA-7-713121: Keep-alive type for this connection: keepalive_type

Explanation The type of keepalive mechanism that is being used for this tunnel is specified.
Recommended Action None required.

713122
Error Message %ASA-3-713122: Keep-alives configured keepalive_type but peer IP_address
support keep-alives (type = keepalive_type )

Explanation Keepalives were configured on or off for this device, but the IKE peer does or does not support
keepalives.
Recommended Action No action is required if this configuration is intentional. If it is not intentional, change
the keepalive configuration on both devices.

713123
Error Message %ASA-3-713123: IKE lost contact with remote peer, deleting connection (keepalive
type: keepalive_type )

Explanation The remote IKE peer did not respond to keepalives within the expected window of time, so the
connection to the IKE peer was terminated. The message includes the keepalive mechanism used.
Recommended Action None required.

713124
Error Message %ASA-3-713124: Received DPD sequence number rcv_sequence_# in DPD Action,
description expected seq #

Explanation The remote IKE peer sent a DPD with a sequence number that did not match the expected
sequence number. The packet is discarded. This might indicate a packet loss problem with the network.
Recommended Action None required.

Cisco ASA Series Syslog Messages

344
 Syslog Messages 701001 to 714011
713127

713127
Error Message %ASA-3-713127: Xauth required but selected Proposal does not support xauth,
Check priorities of ike xauth proposals in ike proposal list

Explanation The peer wanted to perform a XAUTH, but the ASA did not choose the XAUTH IKE proposal.
Recommended Action Check the priorities of the IKE xauth proposals in the IKE proposal list.

713128
Error Message %ASA-6-713128: Connection attempt to VCPIP redirected to VCA peer IP_address
via load balancing

Explanation A connection attempt has been made to the VCPIP and has been redirected to a less loaded peer
using load balancing.
Recommended Action None required.

713129
Error Message %ASA-3-713129: Received unexpected Transaction Exchange payload type: payload_id

Explanation An unexpected payload has been received during XAUTH or Mode Cfg, which may indicate
that the two peers are out-of-sync, that the XAUTH or Mode Cfg versions do not match, or that the remote
peer is not complying with the appropriate RFCs.
Recommended Action Verify the configuration between peers.

713130
Error Message %ASA-5-713130: Received unsupported transaction mode attribute: attribute id

Explanation The device received a request for a valid transaction mode attribute (XAUTH or Mode Cfg)
that is currently not supported. This is generally a benign condition.
Recommended Action None required.

713131
Error Message %ASA-5-713131: Received unknown transaction mode attribute: attribute_id

Explanation The ASA has received a request for a transaction mode attribute (XAUTH or Mode Cfg) that
is outside the range of known attributes. The attribute may be valid but only supported in later versions of
configuration mode, or the peer may be sending an illegal or proprietary value. This should not cause
connectivity problems, but may affect the functionality of the peer.
Recommended Action None required.

Cisco ASA Series Syslog Messages

345
 Syslog Messages 701001 to 714011
713132

713132
Error Message %ASA-3-713132: Cannot obtain an IP_address for remote peer

Explanation A request for an IP address for a remote access client from the internal utility that provides
these addresses cannot be satisfied.
Recommended Action Check the configuration of IP address assignment methods.

713133
Error Message %ASA-3-713133: Mismatch: Overriding phase 2 DH Group(DH group DH group_id )
with phase 1 group(DH group DH group_number

Explanation The configured Phase 2 PFS Group differed from the DH group that was negotiated for Phase
1.
Recommended Action None required.

713134
Error Message %ASA-3-713134: Mismatch: P1 Authentication algorithm in the crypto map entry
different from negotiated algorithm for the L2L connection

Explanation The configured LAN-to-LAN proposal is different from the one accepted for the LAN-to-LAN
connection. Depending on which side is the initiator, different proposals will be used.
Recommended Action None required.

713135
Error Message %ASA-5-713135: message received, redirecting tunnel to IP_address .

Explanation The tunnel is being redirected because of load balancing on the remote ASA. A
REDIRECT_CONNECTION notify packet was received.
Recommended Action None required.

713136
Error Message %ASA-5-713136: IKE session establishment timed out [IKE_state_name ], aborting!

Explanation The Reaper has detected an ASA stuck in an inactive state. The Reaper will try to remove the
inactive ASA.
Recommended Action None required.

Cisco ASA Series Syslog Messages

346
 Syslog Messages 701001 to 714011
713137

713137
Error Message %ASA-5-713137: Reaper overriding refCnt [ref_count] and tunnelCnt [tunnel_count]
-- deleting SA!

Explanation An internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

713138
Error Message %ASA-3-713138: Group group_name not found and BASE GROUP default preshared
key not configured

Explanation No group exists in the group database with the same name as the IP address of the peer. In Main
Mode, the ASA will fall back and try to use the default preshared key configured in one of the default groups.
The default preshared key is not configured.
Recommended Action Verify the configuration of the preshared keys.

713139
Error Message %ASA-5-713139: group_name not found, using BASE GROUP default preshared key

Explanation No tunnel group exists in the group database with the same name as the IP address of the peer.
In Main Mode, the ASA will fall back and use the default preshared key configured in the default group.
Recommended Action None required.

713140
Error Message %ASA-3-713140: Split Tunneling Policy requires network list but none configured

Explanation The split tunneling policy is set to either split tunneling or to allow local LAN access. A split
tunneling ACL must be defined to represent the information required by the VPN client.
Recommended Action Check the configuration of the ACLs.

713141
Error Message %ASA-3-713141: Client-reported firewall does not match configured firewall:
action tunnel. Received -- Vendor: vendor(id) , Product product(id) , Caps: capability_value
. Expected -- Vendor: vendor(id) , Product: product(id) , Caps: capability_value

Explanation The ASA installed on the client does not match the configured required ASA. This message
lists the actual and expected values, and whether the tunnel is terminated or allowed.
Recommended Action You may need to install a different personal ASA on the client or change the
configuration on the ASA.

Cisco ASA Series Syslog Messages

347
 Syslog Messages 701001 to 714011
713142

713142
Error Message %ASA-3-713142: Client did not report firewall in use, but there is a configured
firewall: action tunnel. Expected -- Vendor: vendor(id) , Product product(id) , Caps:
capability_value

Explanation The client did not report an ASA in use using ModeCfg, but one is required. The event lists the
expected values and whether the tunnel is terminated or allowed. Note that the number following the product
string is a bitmask of all of the allowed products.
Recommended Action You may need to install a different personal ASA on the client or change the
configuration on the ASA.

713143
Error Message %ASA-7-713143: Processing firewall record. Vendor: vendor(id) , Product:
product(id) , Caps: capability_value , Version Number: version_number , Version String:
version_text

Explanation Debugging information about the ASA installed on the client appears.
Recommended Action None required.

713144
Error Message %ASA-5-713144: Ignoring received malformed firewall record; reason -
error_reason TLV type attribute_value correction

Explanation Bad ASA information was received from the client.

Recommended Action Check the personal configuration on the client and the ASA.

713145
Error Message %ASA-6-713145: Detected Hardware Client in network extension mode, adding
static route for address: IP_address , mask: netmask

Explanation A tunnel with a hardware client in network extension mode has been negotiated, and a static
route is being added for the private network behind the hardware client. This configuration enables the ASA
to make the remote network known to all the routers on the private side of the headend.
Recommended Action None required.

713146
Error Message %ASA-3-713146: Could not add route for Hardware Client in network extension
mode, address: IP_address , mask: netmask

Cisco ASA Series Syslog Messages

348
 Syslog Messages 701001 to 714011
713147

Explanation An internal software error has occurred. A tunnel with a hardware client in network extension
mode has been negotiated, and an attempt to add the static route for the private network behind the hardware
client failed. The routing table may be full, or a possible addressing error has occurred.
Recommended Action If the problem persists, contact the Cisco TAC.

713147
Error Message %ASA-6-713147: Terminating tunnel to Hardware Client in network extension
mode, deleting static route for address: IP_address , mask: netmask

Explanation A tunnel to a hardware client in network extension mode is being removed, and the static route
for the private network is being deleted behind the hardware client.
Recommended Action None required.

713148
Error Message %ASA-5-713148: Terminating tunnel to Hardware Client in network extension
mode, unable to delete static route for address: IP_address , mask: netmask

Explanation While a tunnel to a hardware client in network extension mode was being removed, a route to
the private network behind the hardware client cannot be deleted. This might indicate an addressing or software
problem.
Recommended Action Check the routing table to ensure that the route is not there. If it is, it may have to be
removed manually, but only if the tunnel to the hardware client has been completely removed.

713149
Error Message %ASA-3-713149: Hardware client security attribute attribute_name was enabled
but not requested.

Explanation The headend ASA has the specified hardware client security attribute enabled, but the attribute
was not requested by the VPN 3002 hardware client.
Recommended Action Check the configuration on the hardware client.

713152
Error Message %ASA-3-713152: Unable to obtain any rules from filter ACL_tag to send to
client for CPP, terminating connection.

Explanation The client is required to use CPP to provision its ASA, but the headend device was unable to
obtain any ACLs to send to the client. This is probably due to a misconfiguration.
Recommended Action Check the ACLs specified for CPP in the group policy for the client.

Cisco ASA Series Syslog Messages

349
 Syslog Messages 701001 to 714011
713154

713154
Error Message %ASA-4-713154: DNS lookup for peer_description Server [server_name ] failed!

Explanation This message appears when a DNS lookup for the specified server has not been resolved.
Recommended Action Check the DNS server configuration on the ASA. Also check the DNS server to
ensure that it is operational and has hostname to IP address mapping.

713155
Error Message %ASA-5-713155: DNS lookup for Primary VPN Server [server_name ] successfully
resolved after a previous failure. Resetting any Backup Server init.

Explanation A previous DNS lookup failure for the primary server might have caused the ASA to initialize
a backup peer. This message indicates that a later DNS lookup on the primary server finally succeeded and
is resetting any backup server initializations. A tunnel initiated after this point will be aimed at the primary
server.
Recommended Action None required.

713156
Error Message %ASA-5-713156: Initializing Backup Server [server_name or IP_address ]

Explanation The client is failing over to a backup server, or a failed DNS lookup for the primary server
caused the ASA to initialize a backup server. A tunnel initiated after this point will be aimed at the specified
backup server.
Recommended Action None required.

713157
Error Message %ASA-4-713157: Timed out on initial contact to server [server_name or IP_address
] Tunnel could not be established.

Explanation The client tried to initiate a tunnel by sending out IKE MSG1, but did not receive a response
from the ASA on the other end. If backup servers are available, the client will attempt to connect to one of
them.
Recommended Action Verify connectivity to the headend ASA.

713158
Error Message %ASA-5-713158: Client rejected NAT enabled IPsec Over UDP request, falling
back to IPsec Over TCP

Explanation The client is configured to use IPsec over TCP. The client rejected the attempt by the ASA to
use IPsec over UDP.
Recommended Action If TCP is desired, no action is required. Otherwise, check the client configuration.

Cisco ASA Series Syslog Messages

350
 Syslog Messages 701001 to 714011
713159

713159
Error Message %ASA-3-713159: TCP Connection to Firewall Server has been lost, restricted
tunnels are now allowed full network access

Explanation The TCP connection to the ASA server was lost for a certain reason, such as the server has
rebooted, a network problem has occurred, or an SSL mismatch has occurred.
Recommended Action If the server connection was lost after the initial connection was made, then the server
and network connections must be checked. If the initial connection is lost immediately, this might indicate
an SSL authentication problem.

713160
Error Message %ASA-7-713160: Remote user (session Id - id ) has been granted access by the
Firewall Server

Explanation Normal authentication of the remote user to the ASA server has occurred.
Recommended Action None required.

713161
Error Message %ASA-3-713161: Remote user (session Id - id ) network access has been restricted
by the Firewall Server

Explanation The ASA server has sent the ASA a message indicating that this user must be restricted. There
are several reasons for this, including ASA software upgrades or changes in permissions. The ASA server
will transition the user back into full access mode as soon as the operation has been completed.
Recommended Action No action is required unless the user is never transitioned back into full access state.
If this does not happen, refer to the ASA server for more information on the operation that is being performed
and the state of the ASA software running on the remote machine.

713162
Error Message %ASA-3-713162: Remote user (session Id - id ) has been rejected by the Firewall
Server

Explanation The ASA server has rejected this user.

Recommended Action Check the policy information on the ASA server to make sure that the user is configured
correctly.

713163
Error Message %ASA-3-713163: Remote user (session Id - id ) has been terminated by the
Firewall Server

Cisco ASA Series Syslog Messages

351
 Syslog Messages 701001 to 714011
713164

Explanation The ASA server has terminated this user session, which can occur if the integrity agent stops
running on the client machine or if the security policy is modified by the remote user in any way.
Recommended Action Verify that the ASA software on the client machine is still running and that the policy
is correct.

713164
Error Message %ASA-7-713164: The Firewall Server has requested a list of active user sessions

Explanation The ASA server will request the session information if it detects that it has stale data or if it
loses the session data (because of a reboot).
Recommended Action None required.

713165
Error Message %ASA-3-713165: Client IKE Auth mode differs from the group's configured Auth
mode

Explanation The client negotiated with preshared keys while its tunnel group points to a policy that is
configured to use digital certificates.
Recommended Action Check the client configuration.

713166
Error Message %ASA-3-713166: Headend security gateway has failed our user authentication
attempt - check configured username and password

Explanation The hardware client has failed extended authentication. This is most likely a username and
password problem or an authentication server issue.
Recommended Action Verify that the configured username and password values on each side match. Also
verify that the authentication server at the headend is operational.

713167
Error Message %ASA-3-713167: Remote peer has failed user authentication - check configured
username and password

Explanation The remote user has failed to extend authentication. This is most likely a username or password
problem, or an authentication server issue.
Recommended Action Verify that the configured username and password values on each side match. Also
verify that the authentication server being used to authenticate the remote user is operational.

713168
Error Message %ASA-3-713168: Re-auth enabled, but tunnel must be authenticated interactively!

Cisco ASA Series Syslog Messages

352
 Syslog Messages 701001 to 714011
713169

Explanation Reauthentication on rekeying has been enabled, but the tunnel authentication requires manual
intervention.
Recommended Action If manual intervention is desired, no action is required. Otherwise, check the interactive
authentication configuration.

713169
Error Message %ASA-7-713169: IKE Received delete for rekeyed SA IKE peer: IP_address , SA
address: internal_SA_address , tunnelCnt: tunnel_count

Explanation IKE has received a delete message from the remote peer to delete its old IKE SA after a rekey
has completed.
Recommended Action None required.

713170
Error Message %ASA-7-713170: Group group IP ip IKE Received delete for rekeyed centry IKE
peer: IP_address , centry address: internal_address , msgid: id

Explanation IKE has received a delete message from the remote peer to delete its old centry after Phase 2
rekeying is completed.
Recommended Action None required.

713171
Error Message %ASA-7-713171: NAT-Traversal sending NAT-Original-Address payload

Explanation UDP-Encapsulated-Transport was either proposed or selected during Phase 2. Send this payload
for NAT-Traversal in this case.
Recommended Action None required.

713172
Error Message %ASA-6-713172: Automatic NAT Detection Status: Remote end is |is not behind
a NAT device This end is |is not behind a NAT device

Explanation NAT-Traversal auto-detected NAT.

Recommended Action None required.

713174
Error Message %ASA-3-713174: Hardware Client connection rejected! Network Extension Mode
is not allowed for this group!

Explanation A hardware client is attempting to tunnel in using network extension mode, but network extension
mode is not allowed.

Cisco ASA Series Syslog Messages

353
 Syslog Messages 701001 to 714011
713176

Recommended Action Verify the configuration of the network extension mode versus PAT mode.

713176
Error Message %ASA-2-713176: Device_type memory resources are critical, IKE key acquire
message on interface interface_number , for Peer IP_address ignored

Explanation The ASA is processing data intended to trigger an IPsec tunnel to the indicated peer. Because
memory resources are at a critical state, it is not initiating any more tunnels. The data packet has been ignored
and dropped.
Recommended Action If condition persists, verify that the ASA is efficiently configured. An ASA with
increased memory may be required for this application.

713177
Error Message %ASA-6-713177: Received remote Proxy Host FQDN in ID Payload: Host Name:
host_name Address IP_address , Protocol protocol , Port port

Explanation A Phase 2 ID payload containing an FQDN has been received from the peer.
Recommended Action None required.

713178
Error Message %ASA-5-713178: IKE Initiator received a packet from its peer without a Responder
cookie

Explanation An internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

713179
Error Message %ASA-5-713179: IKE AM Initiator received a packet from its peer without a
payload_type payload

Explanation An internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

713182
Error Message %ASA-3-713182: IKE could not recognize the version of the client! IPsec
Fragmentation Policy will be ignored for this connection!

Explanation An internal software error has occurred.

Recommended Action If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

354
 Syslog Messages 701001 to 714011
713184

713184
Error Message %ASA-6-713184: Client Type: Client_type Client Application Version:
Application_version_string

Explanation The client operating system and application version appear. If the information is not available,
then N/A will be indicated.
Recommended Action None required.

713185
Error Message %ASA-3-713185: Error: Username too long - connection aborted

Explanation The client returned an invalid length username, and the tunnel was torn down.
Recommended Action Check the username and make changes, if necessary.

713186
Error Message %ASA-3-713186: Invalid secondary domain name list received from the
authentication server. List Received: list_text Character index (value ) is illegal

Explanation An invalid secondary domain name list was received from an external RADIUS authentication
server. When split tunnelling is used, this list identifies the domains that the client should resolve through the
tunnel.
Recommended Action Correct the specification of the Secondary-Domain-Name-List attribute (vendor-specific
attribute 29) on the RADIUS server. The list must be specified as a comma-delimited list of domain names.
Domain names may include only alphanumeric characters, a hyphen, an underscore, and a period.

713187
Error Message %ASA-7-713187: Tunnel Rejected: IKE peer does not match remote peer as defined
in L2L policy IKE peer address: IP_address , Remote peer address: IP_address

Explanation The IKE peer that is attempting to bring up this tunnel is not the one that is configured in the
ISAKMP configuration that is bound to the received remote subnet.
Recommended Action Verify that L2L settings are correct on the headend and peer.

713189
Error Message %ASA-3-713189: Attempted to assign network or broadcast IP_address , removing
( IP_address ) from pool.

Explanation The IP address from the pool is either the network or broadcast address for this subnet. This
address will be marked as unavailable.
Recommended Action This error is generally benign, but the IP address pool configuration should be checked.

Cisco ASA Series Syslog Messages

355
 Syslog Messages 701001 to 714011
713190

713190
Error Message %ASA-7-713190: Got bad refCnt ( ref_count_value ) assigning IP_address (
IP_address )

Explanation The reference counter for this SA is invalid.

Recommended Action None required.

713191
Error Message %ASA-3-713191: Maximum concurrent IKE negotiations exceeded!

Explanation To minimize CPU-intensive cryptographic calculations, the ASA limits the number of connection
negotiations in progress. When a new negotiation is requested and the ASA is already at its limit, the new
negotiation is rejected. When an existing connection negotiation completes, new connection negotiation will
again be permitted.
Recommended Action See the crypto ikev1 limit max-in-negotiation-sa command. Increasing the limit
can degrade performance..

713193
Error Message %ASA-3-713193: Received packet with missing payload, Expected payload:
payload_id

Explanation The ASA received an encrypted or unencrypted packet of the specified exchange type that had
one or more missing payloads. This usually indicates a problem on the peer.
Recommended Action Verify that the peer is sending valid IKE messages.

713194
Error Message %ASA-3-713194: Sending IKE |IPsec Delete With Reason message: termination_reason

Explanation A delete message with a termination reason code was received.

Recommended Action None required.

713195
Error Message %ASA-3-713195: Tunnel rejected: Originate-Only: Cannot accept incoming tunnel
yet!

Explanation The originate-only peer can accept incoming connections only after it brings up the first P2
tunnel. At that point, data from either direction can initiate additional Phase 2 tunnels.
Recommended Action If a different behavior is desired, the originate-only configuration needs to be revised.

Cisco ASA Series Syslog Messages

356
 Syslog Messages 701001 to 714011
713196

713196
Error Message %ASA-5-713196: Remote L2L Peer IP_address initiated a tunnel with same outer
and inner addresses. Peer could be Originate Only - Possible misconfiguration!

Explanation The remote L2L peer has initiated a public-public tunnel. The remote L2L peer expects a
response from the peer at the other end, but does not receive one, because of a possible misconfiguration.
Recommended Action Check the L2L configuration on both sides.

713197
Error Message %ASA-5-713197: The configured Confidence Interval of number seconds is invalid
for this tunnel_type connection. Enforcing the second default.

Explanation The configured confidence interval in the group is outside of the valid range.
Recommended Action Check the confidence setting in the group to make sure it is within the valid range.

713198
Error Message %ASA-3-713198: User Authorization failed: user User authorization failed.
Username could not be found in the certificate

Explanation A reason string that states that a username cannot be found in the certificate appears.
Recommended Action Check the group configuration and client authorization.

713199
Error Message %ASA-5-713199: Reaper corrected an SA that has not decremented the concurrent
IKE negotiations counter ( counter_value )!

Explanation The Reaper corrected an internal software error.

Recommended Action If the problem persists, contact the Cisco TAC.

713203
Error Message %ASA-3-713203: IKE Receiver: Error reading from socket.

Explanation An error occurred while reading a received IKE packet. This is generally an internal error and
might indicate a software problem.
Recommended Action This problem is usually benign, and the system will correct itself. If the problem
persists, contact the Cisco TAC.

713204
Error Message %ASA-7-713204: Adding static route for client address: IP_address

Cisco ASA Series Syslog Messages

357
 Syslog Messages 701001 to 714011
713205

Explanation This message indicates that a route to the peer-assigned address or to the networks protected by
a hardware client was added to the routing table.
Recommended Action None required.

713205
Error Message %ASA-3-713205: Could not add static route for client address: IP_address

Explanation An attempt to add a route to the client-assigned address or to the networks protected by a hardware
client failed. This might indicate duplicate routes in the routing table or a corrupted network address. The
duplicate routes might be caused by routes that were not cleaned up correctly or by having multiple clients
sharing networks or addresses.
Recommended Action Check the IP local pool configuration as well as any other IP address-assigning
mechanism being used (for example, DHCP or RADIUS). Make sure that routes are being cleared from the
routing table. Also check the configuration of networks and/or addresses on the peer.

713206
Error Message %ASA-3-713206: Tunnel Rejected: Conflicting protocols specified by tunnel-group
and group-policy

Explanation A tunnel was dropped because the allowed tunnel specified in the group policy was different
from the allowed tunnel in the tunnel group configuration.
Recommended Action Check the tunnel group and group policy configuration.

713207
Error Message %ASA-4-713207: Terminating connection: IKE Initiator and tunnel group specifies
L2TP Over IPSec

Explanation This syslog is displayed for ikev1 while terminating the connection if GW is an initiator and
tunnel group type is L2TP over IPSEC.
Recommended Action None required.

713208
Error Message %ASA-3-713208: Cannot create dynamic rule for Backup L2L entry rule rule_id

Explanation A failure occurred in creating the ACLs that trigger IKE and allow IPsec data to be processed
properly. The failure was specific to the backup L2L configuration, which may indicate a configuration error,
a capacity error, or an internal software error.
Recommended Action If the ASA is running the maximum number of connections and VPN tunnels, there
may be a memory issue. If not, check the backup L2L and crypto map configurations, specifically the ACLs
associated with the crypto maps.

Cisco ASA Series Syslog Messages

358
 Syslog Messages 701001 to 714011
713209

713209
Error Message %ASA-3-713209: Cannot delete dynamic rule for Backup L2L entry rule id

Explanation A failure occurred in deleting the ACLs that trigger IKE and allow IPsec data to be processed
correctly. The failure was specific to the backup L2L configuration. This may indicate an internal software
error.
Recommended Action If the problem persists, contact the Cisco TAC.

713210
Error Message %ASA-3-713210: Cannot create dynamic map for Backup L2L entry rule_id

Explanation A failure occurred in creating a run-time instance of the dynamic crypto map associated with
backup L2L configuration. This may indicate a configuration error, a capacity error, or an internal software
error.
Recommended Action If the ASA is running the maximum number of connections and VPN tunnels, there
may be a memory issue. If not, check the backup L2L and crypto map configurations, and specifically the
ACLs associated with the crypto maps.

713211
Error Message %ASA-6-713211: Adding static route for L2L peer coming in on a dynamic map.
address: IP_address , mask: netmask

Explanation The ASA is adding a route for the private address or networks of the peer. In this case, the peer
is either a client or a L2L peer with an unknown address. Both of these cases use dynamic crypto maps to
allow the tunnel.
Recommended Action None required.

713212
Error Message %ASA-3-713212: Could not add route for L2L peer coming in on a dynamic map. address:
IP_address , mask: netmask
Explanation The ASA failed while attempting to add a route for the private address or networks of the peer.
In this case, the peer is either a client or a L2L peer with an unknown address. Both of these cases use dynamic
crypto maps to allow the tunnel. This might indicate duplicate routes, a full routing table, or a failure of the
ASA to remove previously used routes.
Check the routing table to make sure there is room for additional routes and that obsolete routes are not present.
If the table is full or includes obsolete routes, remove the routes and try again. If the problem persists, contact
the Cisco TAC.

Cisco ASA Series Syslog Messages

359
 Syslog Messages 701001 to 714011
713213

713213
Error Message %ASA-6-713213: Deleting static route for L2L peer that came in on a dynamic
map. address: IP_address , mask: netmask

Explanation The ASA is deleting a route for the private address or networks of the peer. In this case, the peer
is either a client or a L2L peer with an unknown address. Both of these cases use dynamic crypto maps to
allow the tunnel.
Recommended Action None required.

713214
Error Message %ASA-3-713214: Could not delete route for L2L peer that came in on a dynamic
map. address: IP_address , mask: netmask

Explanation The ASA experienced a failure while deleting a route for the private address or networks of the
peer. In this case, the peer is either a client or a L2L peer with an unknown address. Both of these cases use
dynamic crypto maps to allow the tunnel. The route may have already been deleted,or an internal software
error has occurred.
Recommended Action If the route has already been deleted, the condition is benign and the device will
function normally. If the problem persists or can be linked to routing issues over VPN tunnels, then check the
routing and addressing portions of the VPN L2L configuration. Check the reverse route injection and the
ACLs associated with the appropriate crypto map. If the problem persists, contact the Cisco TAC.

713215
Error Message %ASA-6-713215: No match against Client Type and Version rules. Client: type
version is /is not allowed by default

Explanation The client type and the version of a client did not match any of the rules configured on the ASA.
The default action appears.
Recommended Action Determine what the default action and deployment requirements are, and make the
applicable changes.

713216
Error Message %ASA-5-713216: Rule: action [Client type]: version Client: type version
allowed/not allowed

Explanation The client type and the version of a client have matched one of the rules. The results of the
match and the rule are displayed.
Recommended Action Determine what the deployment requirements are, and make the appropriate changes.

Cisco ASA Series Syslog Messages

360
 Syslog Messages 701001 to 714011
713217

713217
Error Message %ASA-3-713217: Skipping unrecognized rule: action: action client type:
client_type client version: client_version

Explanation A malformed client type and version rule exist. The required format is action client type | client
version action. Either permit or deny client type and client version are displayed under Session Management.
Only one wildcard per parameter (*) is supported.
Recommended Action Correct the rule.

713218
Error Message %ASA-3-713218: Tunnel Rejected: Client Type or Version not allowed.

The client was denied access according to the configured rules.

None required.

713219
Error Message %ASA-6-713219: Queuing KEY-ACQUIRE messages to be processed when P1 SA is
complete.

Explanation Phase 2 messages are being enqueued after Phase 1 completes.

Recommended Action None required.

713220
Error Message %ASA-6-713220: De-queuing KEY-ACQUIRE messages that were left pending.

Explanation Queued Phase 2 messages are being processed.

Recommended Action None required.

713221
Error Message %ASA-7-713221: Static Crypto Map check, checking map = crypto_map_tag , seq
= seq_number...

Explanation The ASA is iterating through the crypto maps looking for configuration information.
Recommended Action None required.

713222
Error Message %ASA-7-713222: Group group Username username IP ip Static Crypto Map check,
map = crypto_map_tag , seq = seq_number , ACL does not match proxy IDs src:source_address
dst:dest_address

Cisco ASA Series Syslog Messages

361
 Syslog Messages 701001 to 714011
713223

Explanation While iterating through the configured crypto maps, the ASA cannot match any of the associated
ACLs. This generally means that an ACL was misconfigured.
Recommended Action Check the ACLs associated with this tunnel peer, and make sure that they specify the
appropriate private networks from both sides of the VPN tunnel.

713223
Error Message %ASA-7-713223: Static Crypto Map check, map = crypto_map_tag , seq = seq_number
, no ACL configured

Explanation The crypto map associated with this peer is not linked to an ACL.
Recommended Action Make sure an ACL associated with this crypto map exists, and that the ACL includes
the appropriate private addresses or network from both sides of the VPN tunnel.

713224
Error Message %ASA-7-713224: Static Crypto Map Check by-passed: Crypto map entry incomplete!

Explanation The crypto map associated with this VPN tunnel is missing critical information.
Recommended Action Verify that the crypto map is configured correctly with both the VPN peer, a transform
set, and an associated ACL.

713225
Error Message %ASA-7-713225: [IKEv1], Static Crypto Map check, map map_name , seq =
sequence_number is a successful match

Explanation The ASA found a valid matching crypto map for this VPN tunnel.
Recommended Action None required.

713226
Error Message %ASA-3-713226: Connection failed with peer IP_address , no trust-point defined
in tunnel-group tunnel_group

Explanation When the device is configured to use digital certificates, a trustpoint must be specified in the
configuration. When the trustpoint is missing from the configuration, this message is generated to flag an
error.
• IP_address—IP address of the peer
• tunnel_group—Tunnel group for which the trustpoint was missing in the configuration

Recommended Action The administrator of the device has to specify a trustpoint in the configuration.

Cisco ASA Series Syslog Messages

362
 Syslog Messages 701001 to 714011
713227

713227
Error Message %ASA-3-713227: Rejecting new IPsec SA negotiation for peer Peer_address . A
negotiation was already in progress for local Proxy Local_address /Local_netmask , remote
Proxy Remote_address /Remote_netmask

Explanation When establishing a Phase SA, the ASA will reject a new Phase 2 matching this proxy.
Recommended Action None required.

713228
Error Message %ASA-6-713228: Group = group , Username = uname , IP = remote_IP_address
Assigned private IP address assigned_private_IP to remote user

Explanation IKE obtained a private IP address for the client from DHCP or from the address pool.
• group— The name of the group
• uname —The name of the user
• remote_IP_address —The IP address of the remote client
• assigned_private_IP —The client IP address assigned by DHCP or from the local address pool

Recommended Action None required.

713229
Error Message %ASA-5-713229: Auto Update - Notification to client client_ip of update
string: message_string .

Explanation A VPN remote access client is notified that updated software is available for download. The
remote client user is responsible for choosing to update the client access software.
• client_ip—The IP address of the remote client
• message_string—The message text sent to the remote client

Recommended Action None required.

713230
Error Message %ASA-3-713230 Internal Error, ike_lock trying to lock bit that is already
locked for type type

Explanation An internal error occurred, which is reporting that the IKE subsystem is attempting to lock
memory that has already been locked. This indicates errors on semaphores that are used to protect memory
violations for IKE SAs. This message does not indicate that anything is seriously wrong. However, an
unexpected event has occurred, and steps are automatically being taken for recovery.
• >type —String that describes the type of semaphore that had a locking issue

Cisco ASA Series Syslog Messages

363
 Syslog Messages 701001 to 714011
713231

Recommended Action If the problem persists, contact the Cisco TAC.

713231
Error Message %ASA-3-713231 Internal Error, ike_lock trying to unlock bit that is not locked
for type type

Explanation An internal error has occurred, which is reporting that the IKE subsystem is attempting to unlock
memory that is not currently locked. This indicates errors on semaphores that are used to protect memory
violations for IKE SAs. This message does not indicate that anything is seriously wrong. However, an
unexpected event has occurred, and steps are automatically being taken for recovery.
• type —String that describes the type of semaphore that had a locking issue

Recommended Action If the problem persists, contact the Cisco TAC.

713232
Error Message %ASA-3-713232 SA lock refCnt = value , bitmask = hexvalue , p1_decrypt_cb =
value , qm_decrypt_cb = value , qm_hash_cb = value , qm_spi_ok_cb = value , qm_dh_cb = value
, qm_secret_key_cb = value , qm_encrypt_cb = value

Explanation All the IKE SA are locked, and a possible error has been detected. This message reports errors
on semaphores that are used to protect memory violations for IKE SAs.
• >value —Decimal value
• >hexvalue —Hexadecimal value

Recommended Action If the problem persists, contact the Cisco TAC.

713233
Error Message %ASA-7-713233: (VPN-unit ) Remote network (remote network ) validated for
network extension mode.

Explanation The remote network received during the Phase 2 negotiation was validated. The message indicates
the results of the remote network check during Phase 2 negotiations for Network Extension Mode clients.
This is part of an existing feature that prevents users from misconfiguring their hardware client network (for
example, configuring overlapping networks or the same network on multiple clients).
• remote network —Subnet address and subnet mask from Phase 2 proxy

Recommended Action None required.

713234
Error Message %ASA-7-713234: (VPN-unit) Remote network (remote network ) from network
extension mode client mismatches AAA configuration (aaa network ).

Cisco ASA Series Syslog Messages

364
 Syslog Messages 701001 to 714011
713235

Explanation The remote network received during the Phase 2 negotiation does not match the framed-ip-address
and framed-subnet-mask that were returned from the AAA server for this session.
• remote network —Subnet address and subnet mask from Phase 2 proxy
• aaa network —Subnet address and subnet mask configured through AAA

Recommended Action Do one of the following:

• Check the address assignment for this user and group, then check the network configuration on the HW
client, and correct any inconsistencies.
• Disable address assignment for this user and group.

713235
Error Message %ASA-6-713235: Attempt to send an IKE packet from standby unit. Dropping the
packet!

Explanation Normally, IKE packets should never be sent from the standby unit to the remote peer. If such
an attempt is made, an internal logic error may have occurred. The packet never leaves the standby unit because
of protective code. This message facilitates debugging.
Recommended Action None required.

713236
Error Message %ASA-7-713236: IKE_DECODE tx/rx Message (msgid=msgid) with payloads:payload1
(payload1_len) + payload2 (payload2_len)...total length: tlen

Explanation IKE sent or received various messages.

The following example shows the output when IKE receives a message with an 8-byte hash payload, an
11-byte notify payload, and two 13-byte vendor-specific payloads:

%ASA-7-713236: IKE_DECODE RECEIVED Message msgid=0) with payloads: HDR + HASH (8) + NOTIFY
(11) + VENDOR (13) + VENDOR (13) + NONE (0)
Recommended Action None required.

713237
Error Message %ASA-5-713237: ACL update (access_list ) received during re-key
re-authentication will not be applied to the tunnel.

Explanation The Phase 1 rekey of a remote access IPsec tunnel appears under the following conditions:
• The tunnel is configured to reauthenticate the user when the tunnel is rekeyed.
• The RADIUS server returns an access list or a reference to a locally configured access list that is different
from the one that was returned when the tunnel was first established.

Recommended Action Under these conditions, the ASA ignores the new access list and this message is
generated.

Cisco ASA Series Syslog Messages

365
 Syslog Messages 701001 to 714011
713238

• >access_list —Name associated with the static or dynamic access list, as displayed in the output of the
show access-list command

IPsec users must reconnect for new user-specific access lists to take effect.

713238
Error Message %ASA-3-713238: Invalid source proxy address: 0.0.0.0! Check private address
on remote client

Explanation The private side address of a network extension mode client came across as 0.0.0.0. This usually
indicates that no IP address was set on the private interface of the hardware client.
Recommended Action Verify the configuration of the remote client.

713239
Error Message %ASA-4-713239: IP_Address : Tunnel Rejected: The maximum tunnel count allowed
has been reached

Explanation An attempt to create a tunnel has occurred after the maximum number of tunnels allowed has
been reached.
• IP_Address—The IP address of the peer

Recommended Action None required.

713240
Error Message %ASA-4-713240: Received DH key with bad length: received length=rlength expected
length=elength

Explanation A Diffie-Hellman key with the incorrect length was received from the peer.
• rlength—The length of the DH key that was received
• elength—The expected length (based on the DH key size)

Recommended Action None required.

713241
Error Message %ASA-4-713241: IE Browser Proxy Method setting_number is Invalid

Explanation An invalid proxy setting was found during ModeCfg processing. P1 negotiation will fail.
Recommended Action Check the msie-proxy method command settings (a subcommand of the group-policy
command), which should conform to one of the following: [auto-detect | no-modify | no-proxy | use-server]
. Any other value or no value is incorrect. Try resetting the msie-proxy method command settings. If the
problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

366
 Syslog Messages 701001 to 714011
713242

713242
Error Message %ASA-4-713242: Remote user is authenticated using Hybrid Authentication. Not
starting IKE rekey.

Explanation The ASA has detected a request to start an IKE rekey for a tunnel configured to use Hybrid
Xauth, but the rekey was not started. The ASA will wait for the client to detect and initiate an IKE rekey.
Recommended Action None required.

713243
Error Message %ASA-4-713243: META-DATA Unable to find the requested certificate

Explanation The IKE peer requested a certificate from the cert-req payload. However, no valid identity
certificate issued by the requested DN was found.
Recommended Action Perform the following steps:
1 Check the identity certificates.
2 Enroll or import the desired certificate.
3 Enable certificate debugging for more details.

713244
Error Message %ASA-4-713244: META-DATA Received Legacy Authentication Method(LAM) type type
is different from the last type received type .

Explanation The LAM attribute type received differs from the last type received. The type must be consistent
throughout the user authentication process. The user authentication process cannot proceed, and the VPN
connection will not be established.
• type—The LAM type

Recommended Action If the problem persists, contact the Cisco TAC.

713245
Error Message %ASA-4-713245: META-DATA Unknown Legacy Authentication Method(LAM) type type
received.

Explanation An unsupported LAM type was received during the CRACK challenge or response user
authentication process. The user authentication process cannot proceed, and the VPN connection will not be
established.
• type—The LAM type

Recommended Action If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

367
 Syslog Messages 701001 to 714011
713246

713246
Error Message %ASA-4-713246: META-DATA Unknown Legacy Authentication Method(LAM) attribute
type type received.

Explanation The ASA received an unknown LAM attribute type, which should not cause connectivity
problems, but might affect the functionality of the peer.
• type—The LAM attribute type

Recommended Action None required.

713247
Error Message %ASA-4-713247: META-DATA Unexpected error: in Next Card Code mode while not
doing SDI.

Explanation An unexpected error occurred during state processing.

Recommended Action If the problem persists, contact the Cisco TAC.

713248
Error Message %ASA-5-713248: META-DATA Rekey initiation is being disabled during CRACK
authentication.

Explanation When an IKE SA is negotiated using the CRACK authentication method, the Phase 1 SA rekey
timer at the headend expired before a successful rekey. Because the remote client is always the initiator of
the exchange when using the CRACK authentication method, the headend will not initiate the rekey. Unless
the remote peer initiates a successful rekey before the IKE SA expires, the connection will come down upon
IKE SA expiration.
Recommended Action None required.

713249
Error Message %ASA-4-713249: META-DATA Received unsupported authentication results: result

Explanation While negotiating an IKE SA using the CRACK authentication method, the IKE subsystem
received a result that is not supported during CRACK authentication from the authentication subsystem. The
user authentication fails, and the VPN connection is torn down.
• result —The result returned from the authentication subsystem

Recommended Action If the problem persists, contact the Cisco TAC.

713250
Error Message %ASA-5-713250: META-DATA Received unknown Internal Address attribute: attribute

Cisco ASA Series Syslog Messages

368
 Syslog Messages 701001 to 714011
713251

Explanation The ASA received a request for an internal address attribute that is not recognizable. The attribute
might be valid, but not currently supported, or the peer might be sending an illegal value. This should not
cause connectivity problems, but might affect the functionality of the peer.
Recommended Action None required.

713251
Error Message %ASA-4-713251: META-DATA Received authentication failure message

Explanation The ASA received a notification message that indicated an authentication failure while an IKE
SA is negotiated using the CRACK authentication method. The connection is torn down.
Recommended Action None required.

713252
Error Message %ASA-5-713252: Group = group , Username = user , IP = ip , Integrity Firewall
Server is not available. VPN Tunnel creation rejected for client.

Explanation When the group policy is configured to require the client to authenticate with a Zonelab Integrity
Server, the server might need to be connected to the concentrator depending on the failure policy configured.
If the fail policy is to reject the client connection, this message is generated when a Zonelab Integrity Server
is not connected to the ASA at the time the client is connecting.
• group —The tunnel group to which the remote access user is connecting
• user —The remote access user
• ip —The IP address of the remote access user

Recommended Action Check that the configurations on the concentrator and the Zonelab Integrity Server
match. Then verify that communication exists between the concentrator and the Zonelab Integrity Server.

713253
Error Message %ASA-5-713253: Group = group , Username = user , IP = ip , Integrity Firewall
Server is not available. Entering ALLOW mode. VPN Tunnel created for client.

Explanation When the group policy is configured to require a client to authenticate with a Zonelab Integrity
Server, the server might need to be connected to the concentrator, depending on the failure policy configured.
If the failure policy is to accept the client connection, and provide unrestricted network access, this message
is generated when a Zonelab Integrity Server is not connected to the ASA at the time the client is connecting.
• group —The tunnel group to which the remote access user is connecting
• user —The remote access user
• ip —The IP address of the remote access user

Recommended Action Check that the configurations on the ASA and the Zonelab Integrity Server match,
and verify that communication exists between the ASA and the Zonelab Integrity Server.

Cisco ASA Series Syslog Messages

369
 Syslog Messages 701001 to 714011
713254

713254
Error Message %ASA-3-713254: Group = groupname , Username = username , IP = peerip , Invalid
IPsec/UDP port = portnum , valid range is minport - maxport , except port 4500, which is
reserved for IPsec/NAT-T

Explanation You cannot use UDP port 4500 for IPsec/UDP connections, because it is reserved for IPsec or
NAT-T connections. The CLI does not allow this configuration for local groups. This message should only
occur for externally defined groups.
• groupname —The name of the user group
• username —The name of the user
• peerip —The IP address of the client
• portnum —The IPsec/UDP port number on the external server
• minport —The minimum valid port number for a user-configurable port, which is 4001
• maxport —The maximum valid port number for a user-configurable port, which is 49151

Recommended Action Change the IPsec or UDP port number on the external server to another port number.
Valid port numbers are 4001 to 49151.

713255
Error Message %ASA-4-713255: IP = peer-IP , Received ISAKMP Aggressive Mode message 1 with
unknown tunnel group name group-name

Explanation An unknown tunnel group was specified in ISAKMP Aggressive Mode message 1.
• peer-ip —The address of the peer
• group-name —The group name specified by the peer

Recommended Action Check the tunnel group and client configurations to make sure that they are valid.

713256
Error Message %ASA-6-713256: IP = peer-IP , Sending spoofed ISAKMP Aggressive Mode message
2 due to receipt of unknown tunnel group. Aborting connection.

Explanation When the peer specifies an invalid tunnel group, the ASA will still send message 2 to prevent
the peer from gleaning tunnel group information.
• peer-ip —The address of the peer

Recommended Action None required.

Cisco ASA Series Syslog Messages

370
 Syslog Messages 701001 to 714011
713257

713257
Error Message %ASA-5-713257: Phase var1 failure: Mismatched attribute types for class var2
: Rcv'd: var3 Cfg'd: var4

Explanation An ASA has acted as the responder in a LAN-to-LAN connection. It indicates that the ASA
crypto configuration does not match the configuration of the initiator. The message specifies during which
phase the mismatch occurred, and which attributes both the responder and the initiator had that were different.
• var1 —The phase during which the mismatch occurred
• var2 —The class to which the attributes that do not match belong
• var3 —The attribute received from the initiator
• var4 —The attribute configured

Recommended Action Check the crypto configuration on both of the LAN-to-LAN devices for inconsistencies.
In particular, if a mismatch between UDP-Tunnel (NAT-T) and something else is reported, check the crypto
maps. If one configuration has NAT-T disabled on the matched crypto map and the other does not, this will
cause a failure.

713258
Error Message %ASA-3-713258: IP = var1 , Attempting to establish a phase2 tunnel on var2
interface but phase1 tunnel is on var3 interface. Tearing down old phase1 tunnel due to a
potential routing change.

Explanation The ASA tries to establish a Phase 2 tunnel on an interface, and a Phase 1 tunnel already exists
on a different interface. The existing Phase 1 tunnel is torn down to allow the establishment of a new tunnel
on the new interface.
• var1 —The IP address of the peer
• var2 —The interface on which the ASA is trying to establish a Phase 2 tunnel
• var3 —The interface on which the Phase 1 tunnel exists

Recommended Action Check whether or not the route of the peer has changed. If the route has not changed,
a possible misconfiguration may exist.

713259
Error Message %ASA-5-713259: Group = groupname , Username = username , IP = peerIP , Session
is being torn down. Reason: reason

Explanation The termination reason for the ISAKMP session appears, which occurs when the session is torn
down through session management.
• groupname —The tunnel group of the session being terminated
• username —The username of the session being terminated

Cisco ASA Series Syslog Messages

371
 Syslog Messages 701001 to 714011
713260

• peerIP —The peer address of the session being terminated

• reason —The RADIUS termination reason of the session being terminated. Reasons include the following:

- Port Preempted (simultaneous logins)

- Idle Timeout
- Max Time Exceeded
- Administrator Reset
Recommended Action None required.

713260
Error Message %ASA-3-713260: Output interface %d to peer was not found

Explanation When trying to create a Phase 1 SA, the interface database could not be found for the interface
ID.
Recommended Action If the problem persists, contact the Cisco TAC.

713261
Error Message %ASA-3-713261: IPV6 address on output interface %d was not found

Explanation When trying to create a Phase 1 SA, no IPv6 address is specified on the local interface.
Recommended Action For information about how to set up an IPv6 address on a desired interface, see the
“Configuring IPv6 Addressing” section in the CLI configuration guide.

713262
Error Message %ASA-3-713262: Rejecting new IPSec SA negotiation for peer Peer_address . A
negotiation was already in progress for local Proxy Local_address /Local_prefix_len , remote
Proxy Remote_address /Remote_prefix_len

Explanation When establishing a Phase SA, the ASA will reject a new Phase 2 SA matching this proxy.
• Peer_address —The new address attempting to intiate Phase 2 with a proxy matching an existing
negotiation
• Local_address —The address of the previous local peer currently negotiating Phase 2
• Local_prefix_len —The length of the subnet prefix according to CIDR notation
• Remote_address —The address of the proxy
• Remote_prefix_len —The length of the subnet prefix according to CIDR notation

Recommended Action None required.

Cisco ASA Series Syslog Messages

372
 Syslog Messages 701001 to 714011
713263

713263
Error Message %ASA-7-713263: Received local IP Proxy Subnet data in ID Payload: Address
IP_address , Mask /prefix_len , Protocol protocol , Port port

Explanation The ASA is adding a route for the private address or networks of the peer. In this case, the peer
is either a client or a L2L peer with an unknown address. Both of these cases use dynamic crypto maps to
allow the tunnel.
• IP_address —The base IP address of the destination network of the peer
• prefix_len —The length of the subnet prefix according to CIDR notation
• protocol — The proxy protocol
• port —The proxy port

Recommended Action None required.

713264
Error Message %ASA-7-713264: Received local IP Proxy Subnet data in ID Payload: Address
IP_address , Mask/prefix_len , Protocol protocol , Port port {“Received remote IP Proxy
Subnet data in ID Payload: Address %a , Mask/%d , Protocol %u , Port %u ”}

Explanation The ASA is adding a route for the private address or networks of the peer. In this case, the peer
is either a client or a L2L peer with an unknown address. Both of these cases use dynamic crypto maps to
allow the tunnel.
• IP_address —The base IP address of the destination network of the peer
• prefix_len —The length of the subnet prefix according to CIDR notation
• protocol — The proxy protocol
• port —The proxy port

Recommended Action None required.

713265
Error Message %ASA-6-713265: Adding static route for L2L peer coming in on a dynamic map.
address: IP_address , mask: /prefix_len

Explanation The ASA is adding a route for the private address or networks of the peer. In this case, the peer
is either a client or a L2L peer with an unknown address. Both of these cases use dynamic crypto maps to
allow the tunnel.
• IP_address —The base IP address of the destination network of the peer
• prefix_len —The length of the subnet prefix according to CIDR notation

Recommended Action None required.

Cisco ASA Series Syslog Messages

373
 Syslog Messages 701001 to 714011
713266

713266
Error Message %ASA-3-713266: Could not add route for L2L peer coming in on a dynamic map.
address: IP_address , mask: /prefix_len

Explanation The ASA failed while attempting to add a route for the private address or networks of the peer.
In this case, the peer is either a client or a L2L peer with an unknown address. Both of these cases use dynamic
crypto maps to allow the tunnel. This might indicate duplicate routes, a full IPv6 routing table, or a failure of
the ASA to remove previously used routes.
• IP_address —The base IP address of the destination network of the peer
• prefix_len —The length of the subnet prefix according to CIDR notation

Recommended Action Check the IPv6 routing table to make sure there is room for additional routes, and
that obsolete routes are not present. If the table is full or includes obsolete routes, remove the routes and try
again. If the problem persists, contact the Cisco TAC.

713267
Error Message %ASA-6-713267: Deleting static route for L2L peer that came in on a dynamic
map. address: IP_address , mask: /prefix_len

Explanation The ASA failed while attempting to add a route for the private address or networks of the peer.
In this case, the peer is either a client or a L2L peer with an unknown address. Both of these cases use dynamic
crypto maps to allow the tunnel.
• IP_address —The base IP address of the destination network of the peer
• prefix_len —The length of the subnet prefix according to CIDR notation

Recommended Action None required.

713268
Error Message %ASA-3-713268: Could not delete route for L2L peer that came in on a dynamic
map. address: IP_address , mask: /prefix_len

Explanation The ASA experienced a failure while deleting a route for the private address or networks of the
peer. In this case, the peer is either a client or a L2L peer with an unknown address. Both of these cases use
dynamic crypto maps to allow the tunnel. The route may have already been deleted, or an internal software
error has occurred.
• IP_address —The base IP address of the destination network of the peer
• prefix_len —The length of the subnet prefix according to CIDR notation

Recommended Action If the route has already been deleted, the condition is benign and the device will
function normally. If the problem persists or can be linked to routing issues over VPN tunnels, then check the
routing and addressing portions of the VPN L2L configuration. Also check the reverse route injection and
the ACLs associated with the appropriate crypto map. If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

374
 Syslog Messages 701001 to 714011
713269

713269
Error Message %ASA-6-713269: Detected Hardware Client in network extension mode, adding
static route for address: IP_address , mask: /prefix_len

Explanation A tunnel with a hardware client in network extension mode has been negotiated, and a static
route is being added for the private network behind the hardware client. This configuration enables the ASA
to make the remote network known to all the routers on the private side of the headend.
• IP_address —The base IP address of the destination network of the peer
• prefix_len —The length of the subnet prefix according to CIDR notation

Recommended Action None required.

713270
Error Message %ASA-3-713270: Could not add route for Hardware Client in network extension
mode, address: IP_address , mask: /prefix_len

Explanation An internal software error has occurred. A tunnel with a hardware client in network extension
mode has been negotiated, and an attempt to add the static route for the private network behind the hardware
client failed. The IPv6 routing table may be full, or a possible addressing error has occurred.
• IP_address —The base IP address of the destination network of the peer
• prefix_len —The length of the subnet prefix according to CIDR notation

Recommended Action If the problem persists, contact the Cisco TAC.

713271
Error Message %ASA-6-713271: Terminating tunnel to Hardware Client in network extension
mode, deleting static route for address: IP_address , mask:/prefix_len

Explanation A tunnel to a hardware client in network extension mode is being removed, and the static route
for the private network is being deleted behind the hardware client.
• IP_address —The base IP address of the destination network of the peer
• prefix_len —The length of the subnet prefix according to CIDR notation

Recommended Action None required.

713272
Error Message %ASA-3-713272: Terminating tunnel to Hardware Client in network extension
mode, unable to delete static route for address: IP_address , mask: /prefix_len

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375
 Syslog Messages 701001 to 714011
713273

Explanation While a tunnel to a hardware client in network extension mode was being removed, a route to
the private network behind the hardware client cannot be deleted. This might indicate an addressing or software
problem.
• IP_address —The base IP address of the destination network of the peer
• prefix_len —The length of the subnet prefix according to CIDR notation

Recommended Action Check the IPv6 routing table to ensure that the route is not there. If it is, it may have
to be removed manually, but only if the tunnel to the hardware client has been completely removed.

713273
Error Message %ASA-7-713273: Deleting static route for client address: IP_Address IP_Address
address of client whose route is being removed

Explanation A route to the peer-assigned address or the networks protected by a hardware client were removed
from the routing table.
Recommended Action None required.

713274
Error Message %ASA-3-713274: Could not delete static route for client address: IP_Address
IP_Address address of client whose route is being removed

Explanation While a tunnel to an IPsec client was being removed, its entry in the routing table could not be
removed. This condition may indicate a networking or software problem.
Recommended Action Check the routing table to make sure that the route does not exist. If it does, it may
need to be removed manually, but only if the tunnel has been closed successfully.

713275
Error Message %ASA-3-713275: IKEv1 Unsupported certificate keytype %s found at trustpoint
%s

Explanation This syslog is displayed for ikev1 when certificate key type is not of type ECDSA. Ensure that
certificates of valid KEY type is installed on the GW.
Recommended Action None required.

713276
Error Message %ASA-3-713276: Dropping new negotiation - IKEv1 in-negotiation context limit
of %u reached

Explanation This syslog message is displayed for ikev1 in multi context when maximum in negotiation limit
is reached.
Recommended Action None required.

Cisco ASA Series Syslog Messages

376
 Syslog Messages 701001 to 714011
713900

713900
Error Message %ASA-1-713900: Descriptive_event_string.

Explanation A serious event or failure has occurred. For example, the ASA is trying to generate a Phase 2
deletion, but the SPI did not match any of the existing Phase 2 SAs.
Recommended Action In the example described, both peers are deleting Phase 2 SAs at the same time. In
this case, it is a benign error and can be ignored. If the error is persistent and results in negative side effects
such as dropped tunnels or device reboots, it may reflect a software failure. In this case, copy the error message
exactly as it appears on the console or in the system log, and then contact the Cisco TAC for further assistance.

713901
Error Message %ASA-2-713901: Descriptive_event_string .

Explanation An error has occurred, which may be the result of a configuration error on the headend or remote
access client. The event string provides details about the error that occurred.
Recommended Action You may need to troubleshoot the message to determine what caused the error. Check
the ISAKMP and crypto map configuration on both peers.

713902
Error Message % ASA-3-713902: Descriptive_event_string.

Explanation An error has occurred, which may be the result of a configuration error either on the headend
or remote access client.
Recommended Action It might be necessary to troubleshoot the configuration to determine the cause of the
error. Check the ISAKMP and crypto map configuration on both peers.

713903
Error Message %ASA-4-713903: Group = group policy , Username = user name , IP = remote IP
, ERROR: Failed to install Redirect URL: redirect URL Redirect ACL: non_exist for assigned
IP .

Explanation An error occurred for an IPsec/IKEv1 VPN connection when a redirect URL was installed, and
the ACL was received from the ISE, but the redirect ACL does not exist on the ASA.
• group policy —The group policy that allowed the user to gain access
• user name —Username of the requester for the remote access
• remote IP — Remote IP address that the connection request is coming from
• redirect URL —The URL for the HTTP traffic redirection
• assigned IP —The IP address that is assigned to the user

Recommended Action None required.

Cisco ASA Series Syslog Messages

377
 Syslog Messages 701001 to 714011
713904

713904
Error Message %ASA-5-713904: Descriptive_event_string .

Explanation Notification status information appears, which is used to track events that have occurred.
Recommended Action None required.

713905
Error Message %ASA-6-713905: Descriptive_event_string .

Explanation Information status details appear, which are used to track events that have occurred.
Recommended Action None required.

713906
Error Message %ASA-7-713906: Descriptive_event_string .

Explanation Debugging status information appears, which is used to track events that have occurred.
Recommended Action None required.

714001
Error Message %ASA-7-714001: description_of_event_or_packet

Explanation A description of an IKE protocol event or packet was provided.

Recommended Action None required.

714002
Error Message %ASA-7-714002: IKE Initiator starting QM: msg id = message_number

Explanation The ASA has sent the first packet of the Quick mode exchange as the Phase 2 initiator.
Recommended Action None required.

714003
Error Message %ASA-7-714003: IKE Responder starting QM: msg id = message_number

Explanation The ASA has received the first packet of the Quick mode exchange as the Phase 2 responder.
Recommended Action None required.

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378
 Syslog Messages 701001 to 714011
714004

714004
Error Message %ASA-7-714004: IKE Initiator sending 1st QM pkt: msg id = message_number

Explanation The protocol of the first Quick Mode packet was decoded.
Recommended Action None required.

714005
Error Message %ASA-7-714005: IKE Responder sending 2nd QM pkt: msg id = message_number

Explanation The protocol of the second Quick Mode packet was decoded.
Recommended Action None required.

714006
Error Message %ASA-7-714006: IKE Initiator sending 3rd QM pkt: msg id = message_number

Explanation The protocol of the third Quick Mode packet was decoded.
Recommended Action None required.

714007
Error Message %ASA-7-714007: IKE Initiator sending Initial Contact

Explanation The ASA is building and sending the initial contact payload.
Recommended Action None required.

714011
Error Message %ASA-7-714011: Description of received ID values

Explanation The ASA received the displayed ID information during the negotiation.
Recommended Action None required.

Cisco ASA Series Syslog Messages

379
 Syslog Messages 701001 to 714011
714011

Cisco ASA Series Syslog Messages

380
 CHAPTER 8
Syslog Messages 715001 to 721019
This chapter contains the following sections:

• Messages 715001 to 715080, page 381

• Messages 716001 to 716603, page 394
• Messages 717001 to 717064, page 414
• Messages 718001 to 719026, page 432
• Messages 720001 to 721019, page 455

Messages 715001 to 715080

This section includes messages from 715001 to 715080.

715001
Error Message %ASA-7-715001: Descriptive statement

Explanation A description of an event or problem encountered by the ASA appears.

Recommended Action The action depends on the description.

715004
Error Message %ASA-7-715004: subroutine name () Q Send failure: RetCode (return_code )

Explanation An internal error occurred when attempting to put messages in a queue.

Recommended Action This is often a benign condition. If the problem persists, contact the Cisco TAC.

715005
Error Message %ASA-7-715005: subroutine name() Bad message code: Code (message_code )

Cisco ASA Series Syslog Messages

381
 Syslog Messages 715001 to 721019
715006

Explanation An internal subroutine received a bad message code.

Recommended Action This is often a benign condition. If the problem persists, contact the Cisco TAC.

715006
Error Message %ASA-7-715006: IKE got SPI from key engine: SPI = SPI_value

Explanation The IKE subsystem received an SPI value from IPsec.

Recommended Action None required.

715007
Error Message %ASA-7-715007: IKE got a KEY_ADD msg for SA: SPI = SPI_value

Explanation IKE has completed tunnel negotiation and has successfully loaded the appropriate encryption
and hashing keys for IPsec use.
Recommended Action None required.

715008
Error Message %ASA-7-715008: Could not delete SA SA_address, refCnt = number , caller =
calling_subroutine_address

Explanation The calling subroutine cannot delete the IPsec SA. This might indicate a reference count problem.
Recommended Action If the number of stale SAs grows as a result of this event, contact the Cisco TAC.

715009
Error Message %ASA-7-715009: IKE Deleting SA: Remote Proxy IP_address , Local Proxy IP_address

Explanation SA is being deleted with the listed proxy addresses.

Recommended Action None required.

715013
Error Message %ASA-7-715013: Tunnel negotiation in progress for destination IP_address ,
discarding data

Explanation IKE is in the process of establishing a tunnel for this data. All packets to be protected by this
tunnel will be dropped until the tunnel is fully established.
Recommended Action None required.

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382
 Syslog Messages 715001 to 721019
715018

715018
Error Message %ASA-7-715018: IP Range type id was loaded: Direction %s, From: %a, Through:
%a

Explanation This syslog message is generated while updating IPSEC SA details.

Recommended Action None required.

715019
Error Message %ASA-7-715019: Group group Username username IP ip IKEGetUserAttributes:
Attribute name = name

Explanation The modecfg attribute name and value pair being processed by the ASA appear.
Recommended Action None required.

715020
Error Message %ASA-7-715020: construct_cfg_set: Attribute name = name

Explanation The modecfg attribute name and value pair being transmitted by the ASA appear.
Recommended Action None required.

715021
Error Message %ASA-7-715021: Delay Quick Mode processing, Cert/Trans Exch/RM DSID in progress

Explanation Quick mode processing is being delayed until all Phase 1 processing has been completed (for
transaction mode).
Recommended Action None required.

715022
Error Message %ASA-7-715022: Resume Quick Mode processing, Cert/Trans Exch/RM DSID completed

Explanation Phase 1 processing has completed, and quick mode is being resumed.
Recommended Action None required.

715027
Error Message %ASA-7-715027: IPsec SA Proposal # chosen_proposal , Transform #
chosen_transform acceptable Matches global IPsec SA entry # crypto_map_index

Explanation The indicated IPsec SA proposal and transform were selected from the payloads that the responder
received. This data can be useful when attempting to debug IKE negotiation issues.

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383
 Syslog Messages 715001 to 721019
715028

Recommended Action None required.

715028
Error Message %ASA-7-715028: IKE SA Proposal # 1, Transform # chosen_transform acceptable
Matches global IKE entry # crypto_map_index

Explanation The indicated IKE SA transform was selected from the payloads that the responder received.
This data can be useful when attempting to debug IKE negotiation issues.
Recommended Action None required.

715031
Error Message %ASA-7-715031: Obtained IP addr (%s) prior to initiating Mode Cfg (XAuth %s)

Explanation This syslog is generated when the IP address is assigned by the IP util subsystem.
Recommended Action None required.

715032
Error Message %ASA-7-715032: Sending subnet mask (%s) to remote client

Explanation This syslog is generated when the IP address is assigned by the IP util subsystem.
Recommended Action None required.

715033
Error Message %ASA-7-715033: Processing CONNECTED notify (MsgId message_number )

Explanation The ASA is processing a message containing a notify payload with the notify type CONNECTED
(16384). The CONNECTED notify type is used to complete the commit bit processing and should be included
in the fourth overall quick mode packet, which is sent from the responder to the initiator.
Recommended Action None required.

715034
Error Message %ASA-7-715034: action IOS keep alive payload: proposal=time 1 /time 2 sec.

Explanation Processing for sending or receiving a keepalive payload message is being performed.
Recommended Action None required.

715035
Error Message %ASA-7-715035: Starting IOS keepalive monitor: seconds sec.

Explanation The keepalive timer will monitor for a variable number of seconds for keepalive messages.

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384
 Syslog Messages 715001 to 721019
715036

Recommended Action None required.

715036
Error Message %ASA-7-715036: Sending keep-alive of type notify_type (seq number number )

Explanation Processing for sending a keepalive notify message is being performed.

Recommended Action None required.

715037
Error Message %ASA-7-715037: Unknown IOS Vendor ID version: major.minor.variance

Explanation The capabilities of this version of the Cisco IOS are not known.
Recommended Action There may be interoperability issues with features such as IKE keepalives. If the
problem persists, contact the Cisco TAC.

715038
Error Message %ASA-7-715038: action Spoofing_information Vendor ID payload (version:
major.minor.variance , capabilities: value )

Explanation Processing for the Cisco IOS vendor ID payload has been performed. The action being performed
might be Altiga spoofing the Cisco IOS.
Recommended Action None required.

715039
Error Message %ASA-7-715039: Unexpected cleanup of tunnel table entry during SA delete.

Explanation An entry in the IKE tunnel table was never removed when the SA was freed. This indicates a
defect in the state machine.
Recommended Action If the problem persists, contact the Cisco TAC.

715040
Error Message %ASA-7-715040: Deleting active auth handle during SA deletion: handle =
internal_authentication_handle

Error Message The authentication handle was still active during SA deletion. This is part of cleanup recovery
during the error condition.
Recommended Action None required.

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385
 Syslog Messages 715001 to 721019
715041

715041
Error Message %ASA-7-715041: Received keep-alive of type keepalive_type , not the negotiated
type

Explanation A keepalive of the type indicated in the message was received unexpectedly.
Recommended Action Check the keepalive configuration on both peers.

715042
Error Message %ASA-7-715042: IKE received response of type failure_type to a request from
the IP_address utility

Explanation A request for an IP address for a remote access client from the internal utility that provides these
addresses cannot be satisfied. Variable text in the message string indicates more specifically what went wrong.
Recommended Action Check the IP address assignment configuration and adjust accordingly.

715044
Error Message %ASA-7-715044: Ignoring Keepalive payload from vendor not support KeepAlive
capability

Explanation A Cisco IOS keepalive payload from a vendor was received without keepalive capabilities being
set. The payload is ignored.
Recommended Action None required.

715045
Error Message %ASA-7-715045: ERROR: malformed Keepalive payload

Explanation A malformed keepalive payload has been received. The payload is ignored.
Recommended Action None required.

715046
Error Message %ASA-7-715046: Group = groupname , Username = username , IP = IP_address ,
constructing payload_description payload

Explanation An IP address from a remote client for a specific group and user shows details about the IKE
payload being constructed.
Recommended Action None required.

715047
Error Message %ASA-7-715047: processing payload_description payload

Cisco ASA Series Syslog Messages

386
 Syslog Messages 715001 to 721019
715048

Explanation Details of the IKE payload received and being processed appear.
Recommended Action None required.

715048
Error Message %ASA-7-715048: Send VID_type VID

Explanation The type of vendor ID payload being sent appears.

Recommended Action None required.

715049
Error Message %ASA-7-715049: Received VID_type VID

Explanation The type of vendor ID payload received appears.

Recommended Action None required.

715050
Error Message %ASA-7-715050: Claims to be IOS but failed authentication

Explanation The vendor ID received looks like a Cisco IOS VID, but does not match hmac_sha.
Recommended Action Check the vendor ID configuration on both peers. If this issue affects interoperability
and the problem persists, contact the Cisco TAC.

715051
Error Message %ASA-7-715051: Received unexpected TLV type TLV_type while processing FWTYPE
ModeCfg Reply

Explanation An unknown TLV was received in an ASA record while an FWTYPE ModeCfg Reply was
being processed. The TLV will be discarded. This might occur either because of packet corruption or because
the connecting client supports a later version of the ASA protocol.
Recommended Action Check the personal FW installed on the Cisco VPN client and the personal firewall
configuration on the ASA. This may also indicate a version mismatch between the VPN client and the ASA.

715052
Error Message %ASA-7-715052: Old P1 SA is being deleted but new SA is DEAD, cannot transition
centries

Explanation The old P1 SA is being deleted, but has no new SA to transition to because it was marked for
deletion as well. This generally indicates that the two IKE peers are out-of-sync with each other and may be
using different rekey times. The problem should correct itself, but there may be some small amount of data
loss until a fresh P1 SA is reestablished.
Recommended Action None required.

Cisco ASA Series Syslog Messages

387
 Syslog Messages 715001 to 721019
715053

715053
Error Message %ASA-7-715053: MODE_CFG: Received request for attribute_info !

Explanation The ASA received a mode configuration message requesting the specified attribute.
Recommended Action None required.

715054
Error Message %ASA-7-715054: MODE_CFG: Received attribute_name reply: value

Explanation The ASA received a mode configuration reply message from the remote peer.
Recommended Action None required.

715055
Error Message %ASA-7-715055: Send attribute_name

Explanation The ASA sent a mode configuration message to the remote peer.
Recommended Action None required.

715056
Error Message %ASA-7-715056: Client is configured for TCP_transparency

Explanation Because the remote end (client) is configured for IPsec over TCP, the headend ASA must not
negotiate IPsec over UDP or IPsec over NAT-T with the client.
Recommended Action The NAT transparency configuration may require adjustment of one of the peers if
the tunnel does not come up.

715057
Error Message %ASA-7-715057: Auto-detected a NAT device with NAT-Traversal. Ignoring
IPsec-over-UDP configuration.

Explanation IPsec-over-UDP mode configuration information will not be exchanged because NAT-Traversal
was detected.
Recommended Action None required.

715058
Error Message %ASA-7-715058: NAT-Discovery payloads missing. Aborting NAT-Traversal.

Explanation The remote end did not provide NAT-Discovery payloads required for NAT-Traversal after
exchanging NAT-Traversal VIDs. At least two NAT-Discovery payloads must be received.

Cisco ASA Series Syslog Messages

388
 Syslog Messages 715001 to 721019
715059

Recommended Action This may indicate a nonconforming NAT-T implementation. If the offending peer is
a Cisco product and the problem persists, contact the Cisco TAC. If the offending peer is not a Cisco product,
then contact the manufacturer support team.

715059
Error Message %ASA-7-715059: Proposing/Selecting only UDP-Encapsulated-Tunnel and
UDP-Encapsulated-Transport modes defined by NAT-Traversal

Explanation You need to use these modes instead of the usual transport and tunnel modes defined in the SA
to successfully negotiate NAT-Traversal.
Recommended Action None required.

715060
Error Message %ASA-7-715060: Dropped received IKE fragment. Reason: reason

Explanation The reason for dropping the fragment appears.

Recommended Action The recommended action depends on the drop reason, but might indicate a problem
with an intervening NAT device or a nonconforming peer.

715061
Error Message %ASA-7-715061: Rcv'd fragment from a new fragmentation set. Deleting any old
fragments.

Explanation A resend of the same packet occurred, but fragmented to a different MTU, or another packet
altogether.
Recommended Action None required.

715062
Error Message %ASA-7-715062: Error assembling fragments! Fragment numbers are non-continuous.

Explanation There is a gap in fragment numbers.

Recommended Action This might indicate a network problem. If the condition persists and results in dropped
tunnels or prevents certain peers from negotiating with the ASA, contact the Cisco TAC.

715063
Error Message %ASA-7-715063: Successfully assembled an encrypted pkt from rcv'd fragments!

Explanation Assembly for a fragmented packet that was received was successful.
Recommended Action None required.

Cisco ASA Series Syslog Messages

389
 Syslog Messages 715001 to 721019
715064

715064
Error Message %ASA-7-715064 -- IKE Peer included IKE fragmentation capability flags: Main
Mode: true /false Aggressive Mode: true /false

Explanation The peer supports IKE fragmentation based on the information provided in the message.
Recommended Action None required.

715065
Error Message %ASA-7-715065: IKE state_machine subtype FSM error history (struct
data_structure_address ) state , event : state /event pairs

Error Message A Phase 1 error occurred and the state, event history pairs will be displayed in reverse
chronological order.
Recommended Action Most of these errors are benign. If the problem persists, contact the Cisco TAC.

715066
Error Message %ASA-7-715066: Can't load an IPsec SA! The corresponding IKE SA contains an
invalid logical ID.

Error Message The logical ID in the IKE SA is NULL. The Phase II negotiation will be torn down.
Recommended Action An internal error has occurred. If the problem persists, contact the Cisco TAC.

715067
Error Message %ASA-7-715067: QM IsRekeyed: existing sa from different peer, rejecting new
sa

Error Message The LAN-TO-LAN SA that is being established already exists, that is, an SA with the same
remote network, but is sourced from a different peer. This new SA will be deleted, because this is not a legal
configuration.
Recommended Action Check the LAN-TO-LAN configuration on all associated peers. Specifically, multiple
peers should not be sharing private networks.

715068
Error Message %ASA-7-715068: QM IsRekeyed: duplicate sa found by address , deleting old sa

Error Message The remote access SA that is being established already exists, that is, an SA with the same
remote network, but is sourced from a different peer. The old SA will be deleted, because the peer may have
changed its IP address.
Recommended Action This may be a benign condition, especially if a client tunnel was terminated abruptly.
If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

390
 Syslog Messages 715001 to 721019
715069

715069
Error Message %ASA-7-715069: Invalid ESP SPI size of SPI_size

Error Message The ASA received an IPsec SA proposal with an invalid ESP SPI size. This proposal will be
skipped.
Recommended Action Generally, this is a benign condition but might indicate that a peer may be
nonconforming. If the problem persists, contact the Cisco TAC.

715070
Error Message %ASA-7-715070: Invalid IPComp SPI size of SPI_size

Error Message The ASA received an IPsec SA proposal with an invalid IPComp SPI size. This proposal will
be skipped.
Recommended Action Generally, this is a benign condition but might indicate that a peer is nonconforming.
If the problem persists, contact the Cisco TAC.

715071
Error Message %ASA-7-715071: AH proposal not supported

Error Message The IPsec AH proposal is not supported. This proposal will be skipped.
Recommended Action None required.

715072
Error Message %ASA-7-715072: Received proposal with unknown protocol ID protocol_ID

Error Message The ASA received an IPsec SA proposal with an unknown protocol ID. This proposal will
be skipped.
Recommended Action Generally, this is a benign condition, but might indicate that a peer is nonconforming.
If the problem persists, contact the Cisco TAC.

715074
Error Message %ASA-7-715074: Could not retrieve authentication attributes for peer IP_address

Error Message The ASA cannot get authorization information for the remote user.
Recommended Action Make sure that authentication and authorization settings have been configured correctly.
If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

391
 Syslog Messages 715001 to 721019
715075

715075
Error Message %ASA-7-715075: Group = group_name , IP = IP_address Received keep-alive of
type message_type (seq number number )

Error Message This message is paired with DPD R-U-THERE message 715036, which logs the DPD sending
messages.
• group_name—The VPN group name of the peer
• IP_address—IP address of the VPN peer
• message_type—The message type (DPD R-U-THERE or DPD R-U-THERE-ACK)
• number—The DPD sequence number

Two possible cases:

• Received peer sending DPD R-U-THERE message
• Received peer reply DPD R-U-THERE-ACK message

Be aware of the following:

• The DPD R-U-THERE message is received and its sequence number matches the outgoing DPD reply
messages.

If the ASA sends a DPD R-U-THERE-ACK message without first receiving a DPD R-U-THERE message
from the peer, it is likely experiencing a security breech.
• The received DPD R-U-THERE-ACK message's sequence number is matched with previously sent DPD
messages.

If the ASA did not receive a DPD R-U-THERE-ACK message within a reasonable amount of time after
sending a DPD R-U-THERE message to the peer, the tunnel is most likely down.
Recommended Action None required.

715076
Error Message %ASA-7-715076: Computing hash for ISAKMP

Error Message IKE computed various hash values.

This object will be prepended as follows:
Group = >groupname , Username = >username , IP = >ip_address ...
Recommended Action None required.

715077
Error Message %ASA-7-715077: Pitcher: msg string , spi spi

Error Message Various messages have been sent to IKE.

Cisco ASA Series Syslog Messages

392
 Syslog Messages 715001 to 721019
715078

msg_string can be one of the following:

• Received a key acquire message
• Received SPI for nonexistent SA
• Received key delete msg
• Received KEY_UPDATE
• Received KEY_REKEY_IB
• Received KEY_REKEY_OB
• Received KEY_SA_ACTIVE
• Could not find IKE SA to activate IPSEC (OB)
• Could not find IKE SA to rekey IPSEC (OB)
• KEY_SA_ACTIVE no centry found
• KEY_ADD centry not found
• KEY_UPDATE centry not found

This object will be prepended as follows:

Group = >groupname , Username = >username , IP = >ip_address ,...
Recommended Action None required.

715078
Error Message %ASA-7-715078: Received %s LAM attribute

Explanation This syslog is generated during parsing of challenge/response payload.

Recommended Action None required.

715079
Error Message %ASA-7-715079: INTERNAL_ADDRESS: Received request for %s

Explanation This syslog is generated during processing of internal address payload.

Recommended Action None required.

715080
Error Message %ASA-7-715080: VPN: Starting P2 rekey timer: 28800 seconds.

Error Message An IKE rekey timer has started.

Recommended Action None required.

Cisco ASA Series Syslog Messages

393
 Syslog Messages 715001 to 721019
Messages 716001 to 716603

Messages 716001 to 716603

This section includes messages from 716001 to 716603.

716001
Error Message%ASA-6-716001: Group group User user IP ip WebVPN session started.

Explanation The WebVPN session has started for the user in this group at the specified IP address. When
the user logs in via the WebVPN login page, the WebVPN session starts.
Recommended Action None required.

716002
Error Message%ASA-6-716002: Group GroupPolicy User username IP ip WebVPN session terminated:
User requested.

Explanation The WebVPN session has been terminated by a user request. Possible reasons include:
• Lost carrier
• Lost service
• Idle timeout
• Max time exceeded
• Administrator reset
• Administrator reboot
• Administrator shutdown
• Port error
• NAS error
• NAS request
• NAS reboot
• Port unneeded
• Port preempted. This reason indicates that the allowed number of simultaneous (same user) logins has
been exceeded. To resolve this problem, increase the number of simultaneous logins or have users only
log in once with a given username and password.
• Port suspended
• Service unavailable
• Callback
• User error
• Host requested

Cisco ASA Series Syslog Messages

394
 Syslog Messages 715001 to 721019
716003

• Bandwidth management error

• ACL parse error
• VPN simultaneous logins limit specified in the group policy
• Unknown

Recommended Action Unless the reason indicates a problem, then no action is required.

716003
Error Message%ASA-6-716003: Group group User user IP ip WebVPN access “GRANTED: url ”

Explanation The WebVPN user in this group at the specified IP address has been granted access to this URL.
The user access to various locations can be controlled using WebVPN-specific ACLs.
Recommended Action None required.

716004
Error Message%ASA-6-716004: Group group User user WebVPN access DENIED to specified location:
url

Explanation The WebVPN user in this group has been denied access to this URL. The WebVPN user access
to various locations can be controlled using WebVPN-specific ACLs. In this case, a particular entry is denying
access to this URL.
Recommended Action None required.

716005
Error Message %ASA-6-716005: Group group User user WebVPN ACL Parse Error: reason

Explanation The ACL for the WebVPN user in the specified group failed to parse correctly.
Recommended Action Correct the WebVPN ACL.

716006
Error Message%ASA-6-716006: Group name User user WebVPN session terminated. Idle timeout.

Explanation The WebVPN session was not created for the user in the specified group because the VPN tunnel
protocol is not set to WebVPN.
Recommended Action None required.

716007
Error Message%ASA-4-716007: Group group User user WebVPN Unable to create session.

Cisco ASA Series Syslog Messages

395
 Syslog Messages 715001 to 721019
716008

Explanation The WebVPN session was not created for the user in the specified group because of resource
issues. For example, the user may have reached the maximum login limit.
Recommended Action None required.

716008
Error Message %ASA-7-716008: WebVPN ACL: action

Explanation The WebVPN ACL has begun performing an action (for example, begin parsing).
Recommended Action None required.

716009
Error Message %ASA-6-716009: Group group User user WebVPN session not allowed. WebVPN ACL
parse error.

Explanation The WebVPN session for the specified user in this group is not allowed because the associated
ACL did not parse. The user will not be allowed to log in via WebVPN until this error has been corrected.
Recommended Action Correct the WebVPN ACL.

716010
Error Message %ASA-7-716010: Group group User user Browse network.

Explanation The WebVPN user in the specified group browsed the network.
Recommended Action None required.

716011
Error Message %ASA-7-716011: Group group User user Browse domain domain .

Explanation The WebVPN specified user in this group browsed the specified domain.
Recommended Action None required.

716012
Error Message %ASA-7-716012: Group group User user Browse directory directory .

Explanation The specified WebVPN user browsed the specified directory.

Recommended Action None required.

716013
Error Message %ASA-7-716013: Group group User user Close file filename .

Cisco ASA Series Syslog Messages

396
 Syslog Messages 715001 to 721019
716014

Explanation The specified WebVPN user closed the specified file.

Recommended Action None required.

716014
Error Message%ASA-7-716014: Group group User user View file filename .

Explanation The specified WebVPN user viewed the specified file.

Recommended Action None required.

716015
Error Message%ASA-7-716015: Group group User user Remove file filename .

Explanation The WebVPN user in the specified group removed the specified file.
Recommended Action None required.

716016
Error Message%ASA-7-716016: Group group User user Rename file old_filename to new_filename
.

Explanation The specified WebVPN user renamed the specified file.

Recommended Action None required.

716017
Error Message%ASA-7-716017: Group group User user Modify file filename .

Explanation The specified WebVPN user modified the specified file.

Recommended Action None required.

716018
Error Message%ASA-7-716018: Group group User user Create file filename .

Explanation The specified WebVPN user created the specified file.

Recommended Action None required.

716019
Error Message%ASA-7-716019: Group group User user Create directory directory .

Explanation The specified WebVPN user created the specified directory.

Recommended Action None required.

Cisco ASA Series Syslog Messages

397
 Syslog Messages 715001 to 721019
716020

716020
Error Message%ASA-7-716020: Group group User user Remove directory directory .

Explanation The specified WebVPN user removed the specified directory.

Recommended Action None required.

716021
Error Message%ASA-7-716021: File access DENIED, filename .

Explanation The specified WebVPN user was denied access to the specified file.
Recommended Action None required.

716022
Error Message%ASA-4-716022: Unable to connect to proxy server reason .

Explanation The WebVPN HTTP/HTTPS redirect failed for the specified reason.
Recommended Action Check the HTTP/HTTPS proxy configuration.

716023
Error Message%ASA-4-716023: Group name User user Session could not be established: session
limit of maximum_sessions reached.

Explanation The user session cannot be established because the current number of sessions exceeds the
maximum session load.
Recommended Action Increase the configured limit, if possible, to create a load-balanced cluster.

716024
Error Message%ASA-7-716024: Group name User user Unable to browse the network.Error:
description

Explanation The user was unable to browse the Windows network using the CIFS protocol, as indicated by
the description. For example, “Unable to contact necessary server” indicates that the remote server is unavailable
or unreachable. This might be a transient condition or may require further troubleshooting.
Recommended Action Check the connectivity between the WebVPN device and the server being accessed
by the CIFS protocol. Also check the NetBIOS name server configuration on the ASA.

716025
Error Message%ASA-7-716025: Group name User user Unable to browse domain domain . Error:
description

Cisco ASA Series Syslog Messages

398
 Syslog Messages 715001 to 721019
716026

Explanation The user was unable to browse the remote domain using the CIFS protocol.
Recommended Action Check the connectivity between the WebVPN device and the server being accessed
by the CIFS protocol. Check the NetBIOS name server configuration on the ASA.

716026
Error Message%ASA-7-716026: Group name User user Unable to browse directory directory .
Error: description

Explanation The user was unable to browse the remote directory using the CIFS protocol.
Recommended Action Check the connectivity between the WebVPN device and the server being accessed
by the CIFS protocol. Also check the NetBIOS name server configuration on the ASA.

716027
Error Message%ASA-7-716027: Group name User user Unable to view file filename . Error:
description

Explanation The user was unable to view the remote file using the CIFS protocol.
Recommended Action Check the connectivity between the WebVPN device and the server being accessed
by the CIFS protocol. Also check the NetBIOS name server configuration on the ASA.

716028
Error Message%ASA-7-716028: Group name User user Unable to remove file filename . Error:
description

Explanation The user was unable to remove the remote file using the CIFS protocol, probably caused by a
lack of file permissions.
Recommended Action Check the connectivity between the WebVPN device and the server being accessed
by the CIFS protocol. Also check the NetBIOS name server configuration on the ASA and the file permissions.

716029
Error Message%ASA-7-716029: Group name User user Unable to rename file filename . Error:
description

Explanation The user was unable to rename the remote file using the CIFS protocol, probably caused by lack
of file permissions.
Recommended Action Check the connectivity between the WebVPN device and the server being accessed
by the CIFS protocol. Also check the NetBIOS name server configuration on the ASA and the file permissions.

Cisco ASA Series Syslog Messages

399
 Syslog Messages 715001 to 721019
716030

716030
Error Message%ASA-7-716030: Group name User user Unable to modify file filename . Error:
description

Explanation A problem occurred when a user attempted to modify an existing file using the CIFS protocol,
probably caused by a lack of file permissions.
Recommended Action Check the connectivity between the WebVPN device and the server being accessed
by the CIFS protocol. Also check the NetBIOS name server configuration on the ASA and the file permissions.

716031
Error Message %ASA-7-716031: Group name User user Unable to create file filename . Error:
description

Explanation A problem occurred when a user attempted to create a file using the CIFS protocol, probably
caused by a file permissions problem.
Recommended Action Check the connectivity between the WebVPN device and the server being accessed
by the CIFS protocol. Also check the NetBIOS name server configuration on the ASA and the file permissions.

716032
Error Message %ASA-7-716032: Group name User user Unable to create folder folder . Error:
description

Explanation A problem occurred when a user attempted to create a folder using the CIFS protocol, probably
caused by a file permissions problem.
Recommended Action Check the connectivity between the WebVPN device and the server being accessed
by the CIFS protocol. Also check the NetBIOS name server configuration on the ASA and the file permissions.

716033
Error Message %ASA-7-716033: Group name User user Unable to remove folder folder . Error:
description

Explanation A problem occurred when a user of the CIFS protocol attempted to remove a folder, which
probably occurred because of a permissions problem or a problem communicating with the server on which
the file resides.
Recommended Action Check the connectivity between the WebVPN device and the server being accessed
by the CIFS protocol. Also check the NetBIOS name server configuration on the ASA.

716034
Error Message %ASA-7-716034: Group name User user Unable to write to file filename .

Cisco ASA Series Syslog Messages

400
 Syslog Messages 715001 to 721019
716035

Explanation A problem occurred when a user attempted to write to a file using the CIFS protocol, probably
caused by a permissions problem or a problem communicating with the server on which the file resides.
Recommended Action None required.

716035
Error Message %ASA-7-716035: Group name User user Unable to read file filename .

Explanation A problem occurred when a user of the CIFS protocol tried to read a file, probably caused by a
file permissions problem.
Recommended Action Check the file permissions.

716036
Error Message %ASA-7-716036: Group name User user File Access: User user logged into the
server server.

Explanation A user successfully logged into the server using the CIFS protocol
Recommended Action None required.

716037
Error Message %ASA-7-716037: Group name User user File Access: User user failed to login
into the server server.

Explanation A user attempted to log in to a server using the CIFS protocol, but was unsuccessful.
Recommended Action Verify that the user entered the correct username and password.

716038
Error Message %ASA-6-716038: Group group User user IP ip Authentication: successful, Session
Type: WebVPN.

Explanation Before a WebVPN session can start, the user must be authenticated successfully by a local or
remote server (for example, RADIUS or TACACS+).
Recommended Action None required.

716039
Error Message %ASA-6-716039: Authentication: rejected, group = name user = user , Session
Type: %s

Explanation Before a WebVPN session starts, the user must be authenticated successfully by a local or remote
server (for example, RADIUS or TACACS+). In this case, the user credentials (username and password)
either did not match, or the user does not have permission to start a WebVPN session. The username is hidden

Cisco ASA Series Syslog Messages

401
 Syslog Messages 715001 to 721019
716040

when invalid or unknown, but appears when valid or the no logging hide username command has been
configured.
• %s—The session type, which can be either WebVPN or admin

Recommended Action Verify the user credentials on the local or remote server and that WebVPN is configured
for the user.

716040
Error Message %ASA-6-716040: Reboot pending, new sessions disabled. Denied user login.

Explanation A user was unable to log in to WebVPN because the ASA is in the process of rebooting.
• user—The session user

Recommended Action None required.

716041
Error Message %ASA-6-716041: access-list acl_ID action url url hit_cnt count

Explanation The WebVPN URL named acl_ID has been hit count times for location url, whose action is
permitted or denied.
• acl_ID—The WebVPN URL ACL
• count —The number of times the URL was accessed
• url —The URL that was accessed
• action —The user action

Recommended Action None required.

716042
Error Message %ASA-6-716042: access-list acl_ID action tcp source_interface /source_address
(source_port ) - dest_interface /dest_address (dest_port ) hit-cnt count

Explanation The WebVPN TCP named acl_ID has been hit count times for packet received on the source
interface source_interface/source_address and source port source_port forwarded to
dest_interface/dest_address destination dest_port, whose action is permitted or denied.
• count —The number of times the ACL was accessed
• source_interface —The source interface
• source_address —The source IP address
• source_port —The source port
• dest_interface —The destination interface

Cisco ASA Series Syslog Messages

402
 Syslog Messages 715001 to 721019
716043

• dest_address —The destination IP address

• action —The user action

Recommended Action None required.

716043
Error Message %ASA-6-716043 Group group-name , User user-name , IP IP_address : WebVPN Port
Forwarding Java applet started. Created new hosts file mappings.

Explanation The user has launched a TCP port-forwarding applet from a WebVPN session.
• group-name—Group name associated with the session
• user-name—Username associated with the session
• IP_address—Source IP address associated with the session

Recommended Action None required.

716044
Error Message % ASA-4-716044: Group group-name User user-name IP IP_address AAA parameter
param-name value param-value out of range.

Explanation The given parameter has a bad value.

• group-name—The name of the group
• user-name—The name of the user
• IP_address—The IP address
• param-name—The name of the parameter
• param-value—The value of the parameter

Recommended Action Modify the configuration to correct the indicated parameter. If the parameter is vlan
or nac-settings, verify that it is correctly configured on the AAA server and the ASA.

716045
Error Message %ASA-4-716045: Group group-name User user-name IP IP_address AAA parameter
param-name value invalid.

Explanation The given parameter has a bad value. The value is not shown because it might be very long.
• group-name—The name of the group
• user-name—The name of the user
• IP_address—The IP address
• param-name—The name of the parameter

Cisco ASA Series Syslog Messages

403
 Syslog Messages 715001 to 721019
716046

Recommended Action Modify the configuration to correct the indicated parameter.

716046
Error Message % ASA-4-716046: Group group-name User user-name IP IP_address User ACL
access-list-name from AAA doesn't exist on the device, terminating connection.

Explanation The specified ACL was not found on the ASA.

• group-name—The name of the group
• user-name—The name of the user
• IP_address—The IP address
• access-list-name—The name of the ACL

Recommended Action Modify the configuration to add the specified ACL or to correct the ACL name.

716047
Error Message % ASA-4-716047: Group group-name User user-name IP IP_address User ACL
access-list-name from AAA ignored, AV-PAIR ACL used instead.

Explanation The specified ACL was not used because a Cisco AV-PAIR ACL was used.
• group-name—The name of the group
• user-name—The name of the user
• IP_address—The IP address
• access-list-name—The name of the ACL

Recommended Action Determine the correct ACL to use and correct the configuration.

716048
Error Message % ASA-4-716048: Group group-name User user-name IP IP_address No memory to
parse ACL.

Explanation There was not enough memory to parse the ACL.

• group-name—The name of the group
• user-name—The name of the user
• IP_address—The IP address

Recommended Action Purchase more memory, upgrade the ASA, or reduce the load on it.

Cisco ASA Series Syslog Messages

404
 Syslog Messages 715001 to 721019
716049

716049
Error Message %ASA-6-716049: Group group-name User user-name IP IP_address Empty SVC ACL.

Explanation The ACL to be used by the client was empty.

• group-name—The name of the group
• user-name—The name of the user
• IP_address—The IP address

Recommended Action Determine the correct ACL to use and modify the configuration.

716050
Error Message %ASA-6-716050: Error adding to ACL: ace_command_line

Explanation The ACL entry had a syntax error.

• ace_command_line—The ACL entry that is causing the error

Recommended Action Correct the downloadable ACL configuration.

716051
Error Message %ASA-6-716051: Group group-name User user-name IP IP_address Error adding
dynamic ACL for user.

Explanation There is not enough memory to perform the action.

• group-name—The name of the group
• user-name—The name of the user
• IP_address—The IP address

Recommended Action Purchase more memory, upgrade the ASA, or reduce the load on it.

716052
Error Message %ASA-4-716052: Group group-name User user-name IP IP_address Pending session
terminated.

Explanation A user did not complete login and the pending session was terminated. This may be due to an
SVC that was unable to connect.
• group-name—The name of the group
• user-name—The name of the user
• IP_address—The IP address

Cisco ASA Series Syslog Messages

405
 Syslog Messages 715001 to 721019
716053

Recommended Action Check the user PC for SVC compatibility.

716053
Error Message %ASA-5-716053: SSO Server added: name: name Type: type

Explanation The SSO server name of the specified type has been configured.
• name—The name of the server
• type—The type of the server (the only server type is SiteMinder)

Recommended Action None required.

716054
Error Message %ASA-5-716054: SSO Server deleted: name: name Type: type

Explanation The SSO server name of the specified type has been removed from the configuration.
• name—The name of the server
• type—The type of server (the only server type is SiteMinder)

Recommended Action None required.

716055
Error Message %ASA-6-716055: Group group-name User user-name IP IP_address Authentication
to SSO server name: name type type succeeded

Explanation The WebVPN user has been successfully authenticated to the SSO server.
• group-name—The group name
• user-name—The username
• IP_address—The IP address of the server
• name—The name of the server
• type—The type of server (the only server type is SiteMinder)

Recommended Action None required.

716056
Error Message %ASA-3-716056: Group group-name User user-name IP IP_address Authentication
to SSO server name: name type type failed reason: reason

Explanation The WebVPN user failed to authenticate to the SSO server.

• group-name—The group name

Cisco ASA Series Syslog Messages

406
 Syslog Messages 715001 to 721019
716057

• user-name—The username
• IP_address—The IP address of the server
• name—The name of the server
• type—The type of server (the only server type is SiteMinder)
• reason—The reason for the authentication failure

Recommended Action Either the user or the ASA administrator needs to correct the problem, depending on
the reason for the failure.

716057
Error Message %ASA-3-716057: Group group User user IP ip Session terminated, no type license
available.

Explanation A user has attempted to connect to the ASA using a client that is not licensed. This message
may also occur if a temporary license has expired.
• group —The group policy that the user logged in with
• user —The name of the user
• IP —The IP address of the user
• type —The type of license requested, which can be one of the following:

- AnyConnect Mobile
- LinkSys Phone
- The type of license requested by the client (if other than the AnyConnect Mobile or LinkSys Phone)
- Unknown
Recommended Action A permanent license with the appropriate feature should be purchased and installed.

716058
Error Message %ASA-6-716058: Group group User user IP ip AnyConnect session lost connection.
Waiting to resume.

Explanation The SSL tunnel was dropped and the AnyConnect session enters the inactive state, which can
be caused by a hibernating host, a standby host, or a loss of network connectivity.
• group —The tunnel group name associated with the AnyConnect session
• user —The name of the user associated with the session
• ip —The source IP address of the session

Recommended Action None required.

Cisco ASA Series Syslog Messages

407
 Syslog Messages 715001 to 721019
716059

716059
Error Message %ASA-6-716059: Group group User user IP ip AnyConnect session resumed.
Connection from ip2 .

Explanation An AnyConnect session resumed from the inactive state.

• group —The tunnel group name associated with the AnyConnect session
• user —The name of the user associated with the session
• ip —The source IP address of the session
• ip2 —The source IP address of the host on which the session is resumed

Recommended Action None required.

716060
Error Message %ASA-6-716060: Group group User user IP ip Terminated AnyConnect session in
inactive state to accept a new connection. License limit reached.

Explanation An AnyConnect session in the inactive state was logged out to allow a new incoming SSL VPN
(AnyConnect or clientless) connection.
• group —The tunnel group name associated with the AnyConnect session
• user —The name of the user associated with the session
• ip —The source IP address of the session

Recommended Action None required.

716061
Error Message %ASA-3-716061: Group DfltGrpPolicy User user IP ip addr IPv6 User Filter
tempipv6 configured for AnyConnect. This setting has been deprecated, terminating connection

Explanation The IPv6 VPN filter has been deprecated and if it is configured instead of a unified filter for
IPv6 traffic access control, the connection will be terminated.
Recommended Action Configure a unified filter with IPv6 entries to control IPv6 traffic for the user.

716500
Error Message %ASA-2-716500: internal error in: function : Fiber library cannot locate AK47
instance

Explanation The fiber library cannot locate the application kernel layer 4 to 7 instance.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

408
 Syslog Messages 715001 to 721019
716501

716501
Error Message %ASA-2-716501: internal error in: function : Fiber library cannot attach AK47
instance

Explanation The fiber library cannot attach the application kernel layer 4 to 7 instance.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716502
Error Message %ASA-2-716502: internal error in: function : Fiber library cannot allocate
default arena

Explanation The fiber library cannot allocate the default arena.

Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716503
Error Message %ASA-2-716503: internal error in: function : Fiber library cannot allocate
fiber descriptors pool

Explanation The fiber library cannot allocate the fiber descriptors pool.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716504
Error Message %ASA-2-716504: internal error in: function : Fiber library cannot allocate
fiber stacks pool

Explanation The fiber library cannot allocate the fiber stack pool.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716505
Error Message %ASA-2-716505: internal error in: function : Fiber has joined fiber in
unfinished state

Explanation The fiber has joined fiber in an unfinished state.

Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716506
Error Message %ASA-2-716506: UNICORN_SYSLOGID_JOINED_UNEXPECTED_FIBER

Explanation An internal fiber library was generated.

Cisco ASA Series Syslog Messages

409
 Syslog Messages 715001 to 721019
716507

Recommended Action Contact the Cisco TAC.

716507
Error Message %ASA-1-716507: Fiber scheduler has reached unreachable code. Cannot continue,
terminating.

Explanation The ASA has experienced an unexpected error and has recovered.
Recommended Action Check for high CPU usage or CPU hogs, and potential memory leaks. If the problem
persists, contact the Cisco TAC.

716508
Error Message %ASA-1-716508: internal error in: function : Fiber scheduler is scheduling
rotten fiber. Cannot continuing terminating

Explanation The fiber scheduler is scheduling rotten fiber, so it cannot continue terminating.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716509
Error Message %ASA-1-716509:internal error in: function : Fiber scheduler is scheduling
alien fiber. Cannot continue terminating

Explanation The fiber scheduler is scheduling alien fiber, so it cannot continue terminating.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716510
Error Message %ASA-1-716510:internal error in: function : Fiber scheduler is scheduling
finished fiber. Cannot continue terminating

Explanation The fiber scheduler is scheduling finished fiber, so it cannot continue terminating.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716512
Error Message %ASA-2-716512:internal error in: function : Fiber has joined fiber waited upon
by someone else

Explanation The fiber has joined fiber that is waited upon by someone else.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

410
 Syslog Messages 715001 to 721019
716513

716513
Error Message %ASA-2-716513: internal error in: function : Fiber in callback blocked on
other channel

Explanation The fiber in the callback was blocked on the other channel.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716515
Error Message %ASA-2-716515:internal error in: function : OCCAM failed to allocate memory
for AK47 instance

Explanation The OCCAM failed to allocate memory for the AK47 instance.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716516
Error Message %ASA-1-716516: internal error in: function : OCCAM has corrupted ROL array.
Cannot continue terminating

Explanation The OCCAM has a corrupted ROL array, so it cannot continue terminating.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716517
Error Message %ASA-2-716517: internal error in: function : OCCAM cached block has no
associated arena

Explanation The OCCAM cached block has no associated arena.

Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716518
Error Message %ASA-2-716518: internal error in: function : OCCAM pool has no associated
arena

Explanation The OCCAM pool has no associated arena.

Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716519
Error Message %ASA-1-716519: internal error in: function : OCCAM has corrupted pool list.
Cannot continue terminating

Cisco ASA Series Syslog Messages

411
 Syslog Messages 715001 to 721019
716520

Explanation The OCCAM has a corrupted pool list, so it cannot continue terminating.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716520
Error Message %ASA-2-716520:internal error in: function : OCCAM pool has no block list

Explanation The OCCAM pool has no block list.

Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716521
Error Message %ASA-2-716521: internal error in: function : OCCAM no realloc allowed in named
pool

Explanation The OCCAM did not allow reallocation in the named pool.
Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716522
Error Message %ASA-2-716522: internal error in: function : OCCAM corrupted standalone block

Explanation The OCCAM has a corrupted standalone block.

Recommended Action To determine the cause of the problem, contact the Cisco TAC.

716525
Error Message %ASA-2-716525: UNICORN_SYSLOGID_SAL_CLOSE_PRIVDATA_CHANGED

Explanation An internal SAL error has occurred.

Recommended Action Contact the Cisco TAC.

716526
Error Message %ASA-2-716526: UNICORN_SYSLOGID_PERM_STORAGE_SERVER_LOAD_FAIL

Explanation A failure in the mounting of the permanent storage server directory occurred.
Recommended Action Contact the Cisco TAC.

716527
Error Message %ASA-2-716527: UNICORN_SYSLOGID_PERM_STORAGE_SERVER_STORE_FAIL

Explanation A failure in the mounting of the permanent storage file occurred.

Recommended Action Contact the Cisco TAC.

Cisco ASA Series Syslog Messages

412
 Syslog Messages 715001 to 721019
716528

716528
Error Message %ASA-1-716528: Unexpected fiber scheduler error; possible out-of-memory
condition

Explanation The ASA has experienced an unexpected error and has recovered.
Recommended Action Check for high CPU usage or CPU hogs, and potential memory leaks. If the problem
persists, contact the Cisco TAC.

716600
Error Message %ASA-3-716600: Rejected size-recv KB Hostscan data from IP src-ip . Hostscan
results exceed default | configured limit of size-conf KB.

Explanation When the size of the received Hostscan data exceeds the limit configured on the ASA, the data
is discarded.
• size-recv —Size of received Hostscan data in kilobytes
• src-ip —Source IP address
• default | configured —Keyword specifying whether the value of the Hostscan data limit is the default
or configured by the administrator
• size-conf —Configured upper limit on the size of the Hostscan data that the ASA accepts from clients

Recommended Action Contact Cisco TAC to increase the upper limit on the size of Hostscan data that the
ASA accepts from clients.

716601
Error Message %ASA-3-716601: Rejected size-recv KB Hostscan data from IP src-ip . System-wide
limit on the amount of Hostscan data stored on ASA exceeds the limit of data-max KB.

Explanation When the amount of Hostscan data stored on the ASA exceeds the limit, new Hostscan results
are rejected.
• size-recv —Size of received Hostscan data in kilobytes
• src-ip —Source IP address
• data-max —Limit on the amount of Hostscan results to be stored by the ASA in kilobytes

Recommended Action Contact Cisco TAC to change the limit on stored Hostscan data.

716602
Error Message %ASA-3-716602: Memory allocation error. Rejected size-recv KB Hostscan data
from IP src-ip .

Explanation An error occurred while memory was being allocated for Hostscan data.

Cisco ASA Series Syslog Messages

413
 Syslog Messages 715001 to 721019
716603

• size-recv —Size of received Hostscan data in kilobytes

• src-ip —Source IP address

Recommended Action Set the Hostscan limit to the default value if it is configured. If the problem persists,
contact Cisco TAC.

716603
Error Message %ASA-7-716603: Received size-recv KB Hostscan data from IP src-ip .

Explanation The Hostscan data of a specified size was successfully received.

• size-recv —Size of received Hostscan data in kilobytes
• src-ip —Source IP address

Recommended Action None required.

Messages 717001 to 717064

This section includes messages from 717001 to 717064.

717001
Error Message %ASA-3-717001: Querying keypair failed.

Explanation A required keypair was not found during an enrollment request.

Recommended Action Verify that a valid keypair exists in the trustpoint configuration, then resubmit the
enrollment request.

717002
Error Message %ASA-3-717002: Certificate enrollment failed for trustpoint trustpoint_name.
Reason: reason_string .

Explanation An enrollment request for this trustpoint has failed.

• trustpoint name —Trustpoint name that the enrollment request was for
• reason_string —The reason the enrollment request failed

Recommended Action Check the CA server for the failure reason.

717003
Error Message %ASA-6-717003: Certificate received from Certificate Authority for trustpoint
trustpoint_name .

Cisco ASA Series Syslog Messages

414
 Syslog Messages 715001 to 721019
717004

Explanation A certificate was successfully received from the CA for this trustpoint.
• trustpoint_name —Trustpoint name

Recommended Action None required

717004
Error Message %ASA-6-717004: PKCS #12 export failed for trustpoint trustpoint_name .

Explanation The trustpoint failed to export, because of one of the following: only a CA certificate exists,
and an identity certificate does not exist for the trustpoint, or a required keypair is missing.
• trustpoint_name —Trustpoint name

Recommended Action Make sure that required certificates and keypairs are present for the given trustpoint.

717005
Error Message %ASA-6-717005: PKCS #12 export succeeded for trustpoint trustpoint_name .

Explanation The trustpoint was successfully exported.

• trustpoint_name —Trustpoint name

Recommended Action None required

717006
Error Message %ASA-6-717006: PKCS #12 import failed for trustpoint trustpoint_name .

Explanation Import of the requested trustpoint failed to be processed.

• trustpoint_name —Trustpoint name

Recommended Action Verify the integrity of the imported data. Then make sure that the entire pkcs12 record
is correctly pasted, and reimport the data.

717007
Error Message %ASA-6-717007: PKCS #12 import succeeded for trustpoint trustpoint_name .

Explanation Import of the requested trustpoint was successfully completed.

• trustpoint_name —Trustpoint name

Recommended Action None required.

Cisco ASA Series Syslog Messages

415
 Syslog Messages 715001 to 721019
717008

717008
Error Message %ASA-2-717008: Insufficient memory to process_requiring_memory .

Explanation An internal error occurred while attempting to allocate memory for the process that reqires
memory. Other processes may experience problems allocating memory and prevent further processing.
• process_requiring_memory—The specified process that requires memoryr

Recommended Action Collect memory statistics and logs for further debugging and reload the ASA.

717009
Error Message %ASA-3-717009: Certificate validation failed. Reason: reason_string .

Explanation A certificate validation failed, which might be caused by a validation attempt of a revoked
certificate, invalid certificate attributes, or configuration issues.
• reason_string —The reason that the certificate validation failed

Recommended Action Make sure the configuration has a valid trustpoint configured for validation if the
reason indicates that no suitable trustpoints were found. Check the ASA time to ensure that it is accurate
relative to the certificate authority time. Check the reason for the failure and correct any issues that are indicated.

717010
Error Message %ASA-3-717010: CRL polling failed for trustpoint trustpoint_name .

Explanation .CRL polling has failed and may cause connections to be denied if CRL checking is required.
• trustpoint_name—The name of the trustpoint that requested the CRL

Recommended Action Verify that connectivity exists with the configured CRL distribution point and make
sure that manual CRL retrieval also functions correctly.

717011
Error Message %ASA-2-717011: Unexpected event event event_ID

Explanation An event that is not expected under normal conditions has occurred.
Recommended Action If the problem persists, contact the Cisco TAC.

717012
Error Message %ASA-3-717012: Failed to refresh CRL cache entry from the server for trustpoint
trustpoint_name at time_of_failure

Cisco ASA Series Syslog Messages

416
 Syslog Messages 715001 to 721019
717013

Explanation An attempt to refresh a cached CRL entry has failed for the specified trustpoint at the indicated
time of failure. This may result in obsolete CRLs on the ASA, which may cause connections that require a
valid CRL to be denied.
• trustpoint_name—The name of the trustpoint
• time_of_failure —The time of failure

Recommended Action Check connectivity issues to the server, such as a downed network or server. Try to
retrieve the CRL manually using the crypto ca crl retrieve command.

717013
Error Message %ASA-5-717013: Removing a cached CRL to accommodate an incoming CRL. Issuer:
issuer

Explanation When the device is configured to authenticate IPsec tunnels using digital certificates, CRLs may
be cached in memory to avoid requiring a CRL download during each connection. If the cache fills to the
point where an incoming CRL cannot be accommodated, older CRLs will be removed until the required space
is made available. This message is generated for each purged CRL.
• issuer—The name of the device that removes cached CRLs

Recommended Action None required.

717014
Error Message %ASA-5-717014: Unable to cache a CRL received from CDP due to size limitations
(CRL size = size , available cache space = space )

Explanation When the device is configured to authenticate IPsec tunnels using digital certificates, CRLs may
be cached in memory to avoid requiring a CRL download during each connection. This message is generated
if a received CRL is too large to fit in the cache. Large CRLs are still supported even though they are not
cached. This means that the CRL will be downloaded with each IPsec connection, which may affect performance
during IPsec connection bursts.
Recommended Action None required.

717015
Error Message %ASA-3-717015: CRL received from issuer is too large to process (CRL size =
crl_size , maximum CRL size = max_crl_size )

Explanation An IPsec connection caused a CRL that is larger than the maximum permitted CRL size to be
downloaded. This error condition causes the connection to fail. This message is rate limited to one message
every 10 seconds.
Recommended Action Scalability is perhaps the most significant drawback to the CRL method of revocation
checking. To solve this problem, the only options are to investigate a CA-based solution to reduce the CRL
size or configure the ASA not to require CRL validation.

Cisco ASA Series Syslog Messages

417
 Syslog Messages 715001 to 721019
717016

717016
Error Message %ASA-6-717016: Removing expired CRL from the CRL cache. Issuer: issuer

Explanation When the ASA is configured to authenticate IPsec tunnels using digital certificates, CRLs may
be cached in memory to avoid requiring a CRL download during each connection. This message is generated
when either the CA specified expiration time or the configured cache time has lapsed and the CRL is removed
from the cache.
Recommended Action None required.

717017
Error Message %ASA-3-717017: Failed to query CA certificate for trustpoint trustpoint_name
from enrollment_url

Explanation An error occurred when an attempt was made to authenticate a trustpoint by requesting a CA
certificate from a certificate authority.
Recommended Action Make sure that an enrollment URL is configured with this trustpoint, ensure connectivity
with the CA server, then retry the request.

717018
Error Message %ASA-3-717018: CRL received from issuer has too many entries to process
(number of entries = number_of_entries , maximum number allowed = max_allowed )

Explanation An IPsec connection caused a CRL that includes more revocation entries than can be supported
to be downloaded. This is an error condition that will cause the connection to fail. This message is rate limited
to one message every 10 seconds.
• issuer—The X.500 name of the CRLs issuer
• number_of_entries—The number of revocation entries in the received CRL
• max_allowed—The maximum number of CRL entries that the ASA supports

Recommended Action Scalability is perhaps the most significant drawback to the CRL method of revocation
checking. The only options to solve this problem are to investigate a CA-based solution to reduce the CRL
size or configure the ASA not to require CRL validation.

717019
Error Message %ASA-3-717019: Failed to insert CRL for trustpoint trustpoint_name . Reason:
failure_reason .

Explanation A CRL is retrieved, but found to be invalid and cannot be inserted into the cache because of the
failure_reason.
• trustpoint_name—The name of the trustpoint that requested the CRL
• failure_reason—The reason that the CRL failed to be inserted into cache

Cisco ASA Series Syslog Messages

418
 Syslog Messages 715001 to 721019
717020

Recommended Action Make sure that the current ASA time is correct relative to the CA time. If the
NextUpdate field is missing, configure the trustpoint to ignore the NextUpdate field.

717020
Error Message %ASA-3-717020: Failed to install device certificate for trustpoint label .
Reason: reason string .

Explanation A failure occurred while trying to enroll or import an enrolled certificate into a trustpoint.
• label —Label of the trustpoint that failed to install the enrolled ASA certificate
• reason_string —The reason that the certificate cannot be verified

Recommended Action Use the failure reason to remedy the cause of failure and retry the enrollment. Common
failures are due to invalid certificates being imported into the ASA or a mismatch of the public key included
in the enrolled certificate with the keypair referenced in the trustpoint.

717021
Error Message %ASA-3-717021: Certificate data could not be verified. Locate Reason:
reason_string serial number: serial number , subject name: subject name , key length key
length bits.

Explanation An attempt to verify the certificate that is identified by the serial number and subject name was
unsuccessful for the specified reason. When verifying certificate data using the signature, several errors can
occur that should be logged, including invalid key types and unsupported key size.
• reason_string —The reason that the certificate cannot be verified
• serial number —Serial number of the certificate that is being verified
• subject name —Subject name included in the certificate that is being verified
• key length —The number of bits in the key used to sign this certificate

Recommended Action Check the specified certificate to ensure that it is valid, that it includes a valid key
type, and that it does not exceed the maximum supported key size.

717022
Error Message %ASA-6-717022: Certificate was successfully validated. certificate_identifiers

Explanation The identified certificate was successfully validated.

• certificate_identifiers —Information to identify the certificate that was validated successfully, which
might include a reason, serial number, subject name, and additional information

Recommended Action None required.

Cisco ASA Series Syslog Messages

419
 Syslog Messages 715001 to 721019
717023

717023
Error Message %ASA-3-717023: SSL failed to set device certificate for trustpoint trustpoint
name . Reason: reason_string .

Explanation A failure occurred while trying to set an ASA certificate for the given trustpoint for authenticating
the SSL connection.
• trustpoint name —Name of the trustpoint for which SSL failed to set an ASA certificate
• reason_string —Reason indicating why the ASA certificate cannot be set

Recommended Action Resolve the issue indicated by the reason reported for the failure by doing the following:
• Make sure that the specified trustpoint is enrolled and has an ASA certificate.
• Make sure the ASA certificate is valid.
• Reenroll the trustpoint, if required.

717024
Error Message %ASA-7-717024: Checking CRL from trustpoint: trustpoint name for purpose

Explanation A CRL is being retrieved.

• trustpoint name —Name of the trustpoint for which the CRL is being retrieved
• purpose —Reason that the CRL is being retrieved

Recommended Action None required.

717025
Error Message %ASA-7-717025: Validating certificate chain containing number of certs
certificate(s).

Explanation A certificate chain is being validated.

• >number of certs— Number of certificates in the chain

Recommended Action None required.

717026
Error Message %ASA-4-717026: Name lookup failed for hostname hostname during PKI operation.

Explanation The given hostname cannot be resolved while attempting a PKI operation.
• >hostname —The hostname that failed to resolve

Cisco ASA Series Syslog Messages

420
 Syslog Messages 715001 to 721019
717027

Recommended Action Check the configuration and the DNS server entries for the given hostname to make
sure that it can be resolved. Then retry the operation.

717027
Error Message %ASA-3-717027: Certificate chain failed validation. reason_string .

Explanation A certificate chain cannot be validated.

• reason_string —Reason for the failure to validate the certificate chain

Recommended Action Resolve the issue noted by the reason and retry the validation attempt by performing
any of the following actions:
• Make sure that connectivity to a CA is available if CRL checking is required.
• Make sure that a trustpoint is authenticated and available for validation.
• Make sure that the identity certificate within the chain is valid based on the validity dates.
• Make sure that the certificate is not revoked.

717028
Error Message %ASA-6-717028: Certificate chain was successfully validated additional info
.

Explanation A certificate chain was successfully validated.

• >additional info —More information for how the certificate chain was validated (for example, “with
warning” indicates that a CRL check was not performed)

Recommended Action None required.

717029
Error Message %ASA-7-717029: Identified client certificate within certificate chain. serial
number: serial_number , subject name: subject_name .

Explanation The certificate specified as the client certificate is identified.

• serial_number—Serial number of the certificate that is identified as the client certificate
• subject_name—Subject name included in the certificate that is identified as the client certificate

Recommended Action None required.

717030
Error Message %ASA-7-717030: Found a suitable trustpoint trustpoint name to validate
certificate.

Cisco ASA Series Syslog Messages

421
 Syslog Messages 715001 to 721019
717031

Explanation A suitable or usable trustpoint is found that can be used to validate the certificate.
• trustpoint name —Trustpoint that will be used to validate the certificate

Recommended Action None required.

717031
Error Message %ASA-4-717031: Failed to find a suitable trustpoint for the issuer: issuer
Reason: reason_string

Explanation A usable trustpoint cannot be found. During certificate validation, a suitable trustpoint must be
available in order to validate a certificate.
• >issuer —Issuer of the certificate that was being validated
• reason_string —The reason that a suitable trustpoint cannot be found

Recommended Action Resolve the issue indicated in the reason by checking the configuration to make sure
that a trustpoint is configured, authenticated, and enrolled. Also make sure that the configuration allows for
specific types of certificates, such as identity certificates.

717033
Error Message %ASA-6-717033: OCSP response status - Successful.

Explanation An OCSP status check response was received successfully.

Recommended Action None required.

717034
Error Message %ASA-7-717034: No-check extension found in certificate. OCSP check bypassed.

Explanation An OCSP responder certificate was received that includes an “id-pkix-ocsp-nocheck” extension,
which allows this certificate to be validated without an OCSP status check.
Recommended Action None required.

717035
Error Message %ASA-4-717035: OCSP status is being checked for certificate.
certificate_identifier.

Explanation The certificate for which an OCSP status check occurs is identified.
• certificate_identifier —Information that identifies the certificate being processed by the certificate map
rules

Recommended Action None required.

Cisco ASA Series Syslog Messages

422
 Syslog Messages 715001 to 721019
717036

717036
Error Message ASA-7-717036: Looking for a tunnel group match based on certificate maps for
peer certificate with certificate_identifier .

Explanation The peer certificate identified by the certificate identifier is being processed through the configured
certificate maps to attempt a possible tunnel group match.
• certificate_identifier —Information that identifies the certificate being processed by the certificate map
rules

Recommended Action None required.

717037
Error Message %ASA-4-717037: Tunnel group search using certificate maps failed for peer
certificate: certificate_identifier .

Explanation The peer certificate identified by the certificate identifier was processed through the configured
certificate maps to attempt a possible tunnel group match, but no match can be found.
• certificate_identifier —Information that identifies the certificate being processed by the certificate map
rules

Recommended Action Make sure that the warning is expected based on the received peer certificate and the
configured crypto CA certificate map rules.

717038
Error Message %ASA-7-717038: Tunnel group match found. Tunnel Group: tunnel_group_name ,
Peer certificate: certificate_identifier .

Explanation The peer certificate identified by the certificate identifier was processed by the configured
certificate maps, and a match was found to the tunnel group.
• certificate_identifier —Information that identifies the certificate being processed by the certificate map
rules
• tunnel_group_name —The name of the tunnel group matched by the certificate map rules

Recommended Action None required.

717039
Error Message %ASA-3-717039: Local CA Server internal error detected: error.

Explanation An internal processing error has occurred with the local CA server.
• error —Error string

Cisco ASA Series Syslog Messages

423
 Syslog Messages 715001 to 721019
717040

Recommended Action Based on the error, take the necessary steps to resolve the issue. Currently, the possible
errors include:
• CA key does not exist—Make sure that the CA key is present, or restore the key from a backup, if
necessary.
• Failed to rollover expired CA certificate—Make sure that the clock is correct and that the CA certificate
is expired, then restart the CA server to try to reissue the certificate.
• Failed to generate self-signed certificate for Local CA Server certificate rollover upon expiration—Make
sure that the clock is correct and that the CA certificate is about to expire, then restart the CA server to
try to reissue the certificate.
• Failed to configure Local CA Server—Turn on debugging and try to configure the CA server again to
determine the cause of the failure.
• Invalid issuer name configured—Change the issuer name DN to a valid DN string.

717040
Error Message %ASA-2-717040: Local CA Server has failed and is being disabled. Reason:
reason.

Explanation The local CA server is being disabled because of an error.

• reason —Reason string

Currently, the possible errors include:

• Storage down—Make sure that storage is accessible, and reenable the CA server by using the no shut
command.

Recommended Action Based on the reason, take the necessary steps to resolve the issue.

717041
Error Message %ASA-7-717041: Local CA Server event: event info .

Explanation Event details that have occurred on the CA server are reported to allow you to track or debug
the CA server health, including when the CA server is created, enabled, or disabled, or when the CA server
certificate is rolled over.
• event info —Details of the event that occurred

Recommended Action None required.

717042
Error Message %ASA-3-717042: Failed to enable Local CA Server.Reason: reason .

Explanation Errors occurred when an attempt was made to enable the local CA server.
• reason —Reason that the local CA server failed to enable

Cisco ASA Series Syslog Messages

424
 Syslog Messages 715001 to 721019
717043

Recommended Action Resolve the issue encountered that is reported in the reason string. Currently, the
possible reasons include:
• Failed to create server trustpoint
• Failed to create server keypair
• Time has not been set
• Failed to init storage
• Storage not accessible
• Failed to validate self-signed CA certificate
• Failed to generate self-signed CA certificate
• CA certificate has expired
• Failed to generate CRL
• Failed to archive CA key and certificate
• Failed to generate empty user or certificate database file
• Failed to load user or certificate database file

717043
Error Message %ASA-6-717043: Local CA Server certificate enrollment related info for user:
user . Info: info .

Explanation Enrollment-related activities for a user are being monitored. The username and specific enrollment
information are reported so that enrollments, e-mail invitation generation, and renewal reminder generation
can be monitored.
• user —Username about whom the enrollment information log is being generated
• info —Enrollment information string

Recommended Action None required.

717044
Error Message %ASA-3-717044: Local CA server certificate enrollment related error for user:
user . Error: error .

Explanation Errors that occur in the processing of certificate enrollment are reported, which may include
errors in notifying users via e-mail for renewal reminders, errors during issuance of a certificate to complete
enrollment, invalid username or OTP, and expired enrollment attempts.
• user —Username for whom the enrollment error log is being generated
• error —Enrollment error

Recommended Action If the error does not provide enough information to diagnose and resolve the issue,
turn on debugging and try enrollment again.

Cisco ASA Series Syslog Messages

425
 Syslog Messages 715001 to 721019
717045

717045
Error Message %ASA-7-717045:Local CA Server CRL info: info

Explanation The CRL file is monitored when it is generated and regenerated.

• info —Informational string of the CRL event

Recommended Action None required.

717046
Error Message %ASA-3-717046: Local CA Server CRL error: error .

Explanation Errors that are encountered while trying to generate and reissue the local CA server CRL file
are reported.
• error —Error string

Recommended Action Take appropriate action to resolve the reported issue, which may include verifying
that storage is accessible, and that the CRL file is valid in storage and signed by the existing local CA server.

717047
Error Message %ASA-6-717047: Revoked certificate issued to user: username, with serial number
serial number .

Explanation Any certificates issued by the local CA server that have been revoked are being monitored.
• username —Username of the owner of the certificate that is being revoked
• serial number —Serial number of the certificate that has been revoked

Recommended Action None required.

717048
Error Message %ASA-6-717048: Unrevoked certificate issued to user: username, with serial
number serial number .

Explanation Any certificates that were issued by the local CA server that were previously revoked, and that
are now being unrevoked and removed from the CRL are being monitored.
• username —Username of the owner of the certificate that is being unrevoked
• serial number —Serial number of the certificate that has been unrevoked

Recommended Action None required.

Cisco ASA Series Syslog Messages

426
 Syslog Messages 715001 to 721019
717049

717049
Error Message %ASA-1-717049: Local CA Server certificate is due to expire in number days
and a replacement certificate is available for export.

Explanation The administrator is alerted to an upcoming CA certificate expiration so that the administrator
can take action to export the replacement certificate to all ASAs that will require the new certificate.
• number —The number of days before the local CA server certificate expires

Recommended Action To avoid certificate validation failures on any ASAs that require the local CA server
certificate, action should be taken before the actual expiration of the current local CA server certificate, which
is indicated by the number value. Note that the local CA server does not require any action because the CA
certificate will be replaced automatically. Use the show crypto ca server certificate command to view the
replacement or rollover local CA server certificate and copy it for import into any ASA that will require the
new certificate.

717050
Error Message %ASA-5-717050: SCEP Proxy: Processed request type type from IP client ip
address , User username , TunnelGroup tunnel_group name , GroupPolicy group-policy name to
CA IP ca ip address

Explanation The SCEP proxy received a message and relayed it to the CA. The response from the CA is
relayed back to the client.
• type —The request type string that is received by the SCEP proxy, which can be one of the following
SCEP message types: PKIOperation, GetCACaps, GetCACert, GetNextCACert, and GetCACertChain.
• client ip address —The source IP address of the request received
• username —The username that is associated with the VPN session in which the SCEP request is received
• tunnel-group name —The tunnel group that is associated with the VPN session in which the SCEP
request is received
• group-policy name —The group policy that is associated with the VPN session in which the SCEP
request is received
• ca ip address —The IP address of the CA that is configured in the group policy

Recommended Action None required.

717051
Error Message %ASA-3-717051: SCEP Proxy: Denied processing the request type type received
from IP client ip address , User username , TunnelGroup tunnel group name , GroupPolicy
group policy name to CA ca ip address . Reason: msg

Explanation The SCEP proxy denied processing of the request, which may be caused by a misconfiguration,
an error condition in the proxy, or an invalid request.

Cisco ASA Series Syslog Messages

427
 Syslog Messages 715001 to 721019
717052

• type —The request type string that is received by the SCEP proxy, which can be one of the following
SCEP message types: PKIOperation, GetCACaps, GetCACert, GetNextCACert, and GetCACertChain.
• client ip address —The source IP address of the request received
• username —The username that is associated with the VPN session in which the SCEP request is received
• tunnel-group name —The tunnel group that is associated with the VPN session in which the SCEP
request is received
• group-policy name —The group policy that is associated with the VPN session in which the SCEP
request is received
• ca ip address —The IP address of the CA that is configured in the group policy
• msg—The reason string that explains the reason or error for why the request processing is denied

Recommended Action Identify the cause from the reason printed. If the reason indicates that the request is
invalid, check the CA URL configuration. Otherwise, confirm that the tunnel group is enabled for SCEP
enrollment and debug further by using the debug crypto ca scep-proxy command.

717052
Error Message %ASA-4-717052: Group group name User user name IP IP Address Session
disconnected due to periodic certificate authentication failure. Subject Name id subject
name Issuer Name id issuer name Serial Number id serial number

Explanation Periodic certificate authentication failed, and the session was disconnected.
• group name —The name of the group policy to which the session belongs
• user name —The username of the session
• IP —The public IP address of the session
• id subject name —The subject name in the ID certificate of the session
• id issuer name —The issuer name in the ID certificate of the session
• id serial number —The serial number in the ID certificate of the session

Recommended Action None required.

717053
SSP-whole topic
Error Message %ASA-5-717053: Group group name User user name IP IP Address Periodic
certificate authentication succeeded. Subject Name id subject name Issuer Name id issuer
name Serial Number id serial number

Explanation Periodic certificate authentication succeeded.

• group name —The name of the group policy to which the session belongs
• user name —The username of the session

Cisco ASA Series Syslog Messages

428
 Syslog Messages 715001 to 721019
717054

• id subject name —The subject name in the ID certificate of the session

• id issuer name —The issuer name in the ID certificate of the session
• id serial number —The serial number in the ID certificate of the session

Recommended Action None required.

717054
SSP-whole topic
Error Message %ASA-1-717054: The type certificate in the trustpoint tp name is due to expire
in number days. Expiration date and time Subject Name subject name Issuer Name issuer name
Serial Number serial number

Explanation The specified certificate in the trustpoint is about to expire.

• type —The type of certificate: CA or ID
• tp name —The name of the trustpoint to which the certificate belongs
• number —The number of days until expiration
• date and time : The expiration date and time
• subject name —The subject name in the certificate
• issuer name —The issuer name in the certificate
• serial number —The serial number in the certificate

Recommended Action Renew the certificate.

717055
Error Message %ASA-1-717055: The type certificate in the trustpoint tp name has expired.
Expiration date and time Subject Name subject name Issuer Name issuer name Serial Number
serial number

Explanation The specified certificate in the trustpoint has expired.

• type —The type of certificate: CA or ID
• tp name —The name of the trustpoint to which the certificate belongs
• date and time : The expiration date and time
• subject name —The subject name in the certificate
• issuer name —The issuer name in the certificate
• serial number —The serial number in the certificate

Recommended Action Renew the certificate.

Cisco ASA Series Syslog Messages

429
 Syslog Messages 715001 to 721019
717056

717056
Only heading title SSP
Error Message %ASA-6-717056: Attempting type revocation check from Src Interface :Src IP
/Src Port to Dst IP /Dst Port using protocol

Explanation The CA was attempting to download a CRL or send an OCSP revocation check request.
• type —Type of revocation check, which can be OCSP or CRL
• Src Interface —Name of the interface from which the revocation checking is being done
• Src IP —IP address from which the revocation checking is being done
• Src Port —Port number from which the revocation checking is being done
• Dst IP —IP address of the server to which the revocation checking request is being sent
• Dst Port —Port number of the server to which the revocation checking request is being sent
• Protocol —Protocol being used for revocation checking, which can be HTTP, LDAP, or SCEP

Recommended Action None required.

717057
Error Message %ASA-3-717057: Automatic import of trustpool certificate bundle has failed.
< Maximum retry attempts reached. Failed to reach CA server> | <Cisco root bundle signature
validation failed> | <Failed to update trustpool bundle in flash> | <Failed to install
trustpool bundle in memory>

Explanation This syslog is generated with one of these error messages. This syslog is meant to update the
user with results of the auto import operation and steer them towards the right debug messages especially in
cases of failure. Details of each error are present in the debug output.
Recommended Action Verify CA accessibility and make space on flash CA root certificate.

717058
Error Message %ASA-6-717058: Automatic import of trustpool certificate bundle is successful:
<No change in trustpool bundle> | <Trustpool updated in flash>.

Explanation This syslog is generated with one of these success messages. This syslog is meant to update the
user with results of the auto import operation and steer them towards the right debug messages, especially in
cases of failure. Details of each error are present in the debug output.
Recommended Action None.

717059
Error Message %ASA-6-717059: Peer certificate with serial number: <serial>, subject:
<subject_name>, issuer: <issuer_name> matched the configured certificate map <map_name>

Cisco ASA Series Syslog Messages

430
 Syslog Messages 715001 to 721019
717060

Explanation This log is generated when an ASDM connection is authenticated via certificates and allowed
based on the configured certificate map rules.
Recommended Action None required.

717060
Error Message %ASA-3-717060: Peer certificate with serial number: <serial>, subject:
<subject_name>, issuer: <issuer_name> failed to match the configured certificate map
<map_name>

Explanation This log is generated when an ASDM connection is authenticated via certificates and not allowed
based on the configured certificate map rules.
Recommended Action If the peer certificate referenced in the log is supposed to be allowed, check certificate
map configuration for the referenced map_name and correct the map to allow the connection as needed.

717061
SSP-only heading title
Error Message %ASA-5-717061: Starting protocol certificate enrollment for the trustpoint
tpname with the CA ca_name. Request Type type Mode mode

Explanation A CMP enrollment request has been triggered.

• tpname —Name of the trustpoint being enrolled
• ca —CA hostname or IP address as provided in the CMP configuration
• type —CMP request type: Initialization Request, Certification Request, and Key Update Request
• mode —Enrollment trigger: Manual or Automatic
• protocol —Enrollment protocol: CMP

Recommended Action None required.

717062
Error Message %ASA-5-717062: protocol Certificate enrollment succeeded for the trustpoint
tpname with the CA ca. Received a new certificate with Subject Name subject Issuer Name
issuer Serial Number serial

Explanation CMP enrollment request succeeded. New certificate received.

• tpname —Name of the trustpoint being enrolled
• ca —CA hostname or IP address as provided in the CMP configuration
• subject —Subject Name from the received certificate
• issuer —Issuer Name from the received certificate
• serial—Serial Number from the received certificate

Cisco ASA Series Syslog Messages

431
 Syslog Messages 715001 to 721019
717063

• protocol —Enrollment protocol: CMP

Recommended Action None required.

717063
SSP Only heading title
Error Message %ASA-3-717063: protocol Certificate enrollment failed for the trustpoint tpname
with the CA ca

Explanation CMP enrollment request failed.

• tpname —Name of the trustpoint being enrolled
• ca —CA hostname or IP address as provided in the CMP configuration
• protocol —Enrollment protocol: CMP

Recommended Action Use the CMP debug traces to fix the enrollment failure.

717064
SSP - only heading
Error Message %ASA-5-717064: Keypair keyname in the trustpoint tpname is regenerated for
mode protocol certificate renewal

Explanation The keypair in the trustpoint is regenerated for certificate enrollment using CMP.
• tpname —Name of the trustpoint being enrolled
• keyname —Name of the keypair in the trustpoint
• mode—Enrollment trigger: Manual or Automatic
• protocol —Enrollment protocol: CMP

Recommended Action None required.

Messages 718001 to 719026

This section includes messages from 718001 to 719026.

718001
Error Message %ASA-7-718001: Internal interprocess communication queue send failure: code
error_code

Explanation An internal software error has occurred while attempting to enqueue a message on the VPN
load balancing queue.
Recommended Action This is generally a benign condition. If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

432
 Syslog Messages 715001 to 721019
718002

718002
Error Message %ASA-5-718002: Create peer IP_address failure, already at maximum of
number_of_peers

Explanation The maximum number of load-balancing peers has been exceeded. The new peer is ignored.
Recommended Action Check your load balancing and network configuration to ensure that the number of
load-balancing peers does not exceed the maximum allowed.

718003
Error Message %ASA-6-718003: Got unknown peer message message_number from IP_address , local
version version_number , remote version version_number

Explanation An unrecognized load-balancing message was received from one of the load-balancing peers.
This may indicate a version mismatch between peers, but is most likely caused by an internal software error.
Recommended Action Verify that all load-balancing peers are compatible. If they are and this condition
persists or is linked to undesirable behavior, contact the Cisco TAC.

718004
Error Message %ASA-6-718004: Got unknown internal message message_number

Explanation An internal software error occurred.

Recommended Action This is generally a benign condition. If the problem persists, contact the Cisco TAC.

718005
Error Message %ASA-5-718005: Fail to send to IP_address , port port

Explanation An internal software error occurred during packet transmission on the load-balancing socket.
This mght indicate a network problem.
Recommended Action Check the network-based configuration on the ASA and verify that interfaces are
active and protocol data is flowing through the ASA. If the problem persists, contact the Cisco TAC.

718006
Error Message %ASA-5-718006: Invalid load balancing state transition [cur=state_number
][event=event_number ]

Explanation A state machine error has occurred. This might indicate an internal software error.
Recommended Action This is generally a benign condition. If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

433
 Syslog Messages 715001 to 721019
718007

718007
Error Message %ASA-5-718007: Socket open failure failure_code

Explanation An error occurred when the load-balancing socket tried to open. This might indicate a network
problem or an internal software error.
Recommended Action Check the network-based configuration on the ASA and verify that interfaces are
active and protocol data is flowing through the ASA. If the problem persists, contact the Cisco TAC.

718008
Error Message %ASA-5-718008: Socket bind failure failure_code

Explanation An error occurred when the ASA tried to bind to the load-balancing socket. This might indicate
a network problem or an internal software error.
Recommended Action Check the network-based configuration on the ASA and verify that interfaces are
active and protocol data is flowing through the ASA. If the problem persists, contact the Cisco TAC.

718009
Error Message %ASA-5-718009: Send HELLO response failure to IP_address

Explanation An error occurred when the ASA tried to send a hello response message to one of the
load-balancing peers. This might indicate a network problem or an internal software error.
Recommended Action Check the network-based configuration on the ASA and verify that interfaces are
active and protocol data is flowing through the ASA. If the problem persists, contact the Cisco TAC.

718010
Error Message %ASA-5-718010: Sent HELLO response to IP_address

Explanation The ASA transmitted a hello response message to a load-balancing peer.

Recommended Action None required.

718011
Error Message %ASA-5-718011: Send HELLO request failure to IP_address

Explanation An error occurred when the ASA tried to send a hello request message to one of the load-balancing
peers. This may indicate a network problem or an internal software error.
Recommended Action Check the network-based configuration on the ASA and verify that interfaces are
active and protocol data is flowing through the ASA. If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

434
 Syslog Messages 715001 to 721019
718012

718012
Error Message %ASA-5-718012: Sent HELLO request to IP_address

Explanation The ASA transmitted a hello request message to a load-balancing peer.

Recommended Action None required.

718013
Error Message %ASA-6-718013: Peer IP_address is not answering HELLO

Explanation The load-balancing peer is not answering a hello request message.

Recommended Action Check the status of the load-balancing SSF peer and the network connections.

718014
Error Message %ASA-5-718014: Master peer IP_address is not answering HELLO

Explanation The load balancing master peer is not answering the hello request message.
Recommended Action Check the status of the load balancing SSF master peer and the network connections.

718015
Error Message %ASA-5-718015: Received HELLO request from IP_address

Explanation The ASA received a hello request message from the load balancing peer.
Recommended Action None required.

718016
Error Message %ASA-5-718016: Received HELLO response from IP_address

Explanation The ASA received a Hello Response packet from a load balancing peer.
Recommended Action None required.

718017
Error Message %ASA-7-718017: Got timeout for unknown peer IP_address msg type message_type

Explanation The ASA processed a timeout for an unknown peer. The message was ignored because the peer
may have already been removed from the active list.
Recommended Action If the message persists or is linked to undesirable behavior, check the load balancing
peers and verify that all are configured correctly.

Cisco ASA Series Syslog Messages

435
 Syslog Messages 715001 to 721019
718018

718018
Error Message %ASA-7-718018: Send KEEPALIVE request failure to IP_address

Explanation An error has occurred while attempting to send a Keepalive Request message to one of the load
balancing peers. This t indicate a network problem or an internal software error.
Recommended Action Check the network-based configuration on the ASA and verify that interfaces are
active and protocol data is flowing through the ASA. If the problem persists, contact the Cisco TAC.

718019
Error Message %ASA-7-718019: Sent KEEPALIVE request to IP_address

Explanation The ASA transmitted a Keepalive Request message to a load balancing peer.
Recommended Action None required.

718020
Error Message %ASA-7-718020: Send KEEPALIVE response failure to IP_address

Explanation An error has occurred while attempting to send a Keepalive Response message to one of the
load balancing peers. This may indicate a network problem or an internal software error.
Recommended Action Check the network-based configuration on the ASA and verify that interfaces are
active and protocol data is flowing through the ASA. If the problem persists, contact the Cisco TAC.

718021
Error Message %ASA-7-718021: Sent KEEPALIVE response to IP_address

Explanation The ASA transmitted a Keepalive Response message to a load balancing peer.
Recommended Action None required.

718022
Error Message %ASA-7-718022: Received KEEPALIVE request from IP_address

Explanation The ASA received a Keepalive Request message from a load balancing peer.
Recommended Action None required.

718023
Error Message %ASA-7-718023: Received KEEPALIVE response from IP_address

Explanation The ASA received a Keepalive Response message from a load balancing peer.
Recommended Action None required.

Cisco ASA Series Syslog Messages

436
 Syslog Messages 715001 to 721019
718024

718024
Error Message %ASA-5-718024: Send CFG UPDATE failure to IP_address

Explanation An error has occurred while attempting to send a Configuration Update message to one of the
load balancing peers. This might indicate a network problem or an internal software error.
Recommended Action Check the network-based configuration on the ASA and verify that interfaces are
active and protocol data is flowing through the ASA. If the problem persists, contact the Cisco TAC.

718025
Error Message %ASA-7-718025: Sent CFG UPDATE to IP_address

Explanation The ASA transmitted a Configuration Update message to a load balancing peer.
Recommended Action None required.

718026
Error Message %ASA-7-718026: Received CFG UPDATE from IP_address

Explanation The ASA received a Configuration Update message from a load balancing peer.
Recommended Action None required.

718027
Error Message %ASA-6-718027: Received unexpected KEEPALIVE request from IP_address

Explanation The ASA received an unexpected Keepalive request message from a load balancing peer.
Recommended Action If the problem persists or is linked with undesirable behavior, verify that all load
balancing peers are configured and discovered correctly.

718028
Error Message %ASA-5-718028: Send OOS indicator failure to IP_address

Explanation An error has occurred while attempting to send an OOS indicator message to one of the load
balancing peers. This might indicate a network problem or an internal software error.
Recommended Action Check the network-based configuration on the ASA and verify that interfaces are
active and protocol data is flowing through the ASA. If the problem persists, contact the Cisco TAC.

718029
Error Message %ASA-7-718029: Sent OOS indicator to IP_address

Explanation The ASA transmitted an OOS indicator message to a load balancing peer.

Cisco ASA Series Syslog Messages

437
 Syslog Messages 715001 to 721019
718030

Recommended Action None required.

718030
Error Message %ASA-6-718030: Received planned OOS from IP_address

Explanation The ASA received a planned OOS message from a load balancing peer.
Recommended Action None required.

718031
Error Message %ASA-5-718031: Received OOS obituary for IP_address

Explanation The ASA received an OOS obituary message from a load balancing peer.
Recommended Action None required.

718032
Error Message %ASA-5-718032: Received OOS indicator from IP_address

Explanation The ASA received an OOS indicator message from a load balancing peer.
Recommended Action None required.

718033
Error Message %ASA-5-718033: Send TOPOLOGY indicator failure to IP_address

Explanation An error has occurred while attempting to send a Topology indicator message to one of the load
balancing peers. This might indicate a network problem or an internal software error.
Recommended Action Check the network-based configuration on the ASA. and verify that interfaces are
active, and protocol data is flowing through the ASA. If the problem persists, contact the Cisco TAC.

718034
Error Message %ASA-7-718034: Sent TOPOLOGY indicator to IP_address

Explanation The ASA sent a Topology indicator message to a load balancing peer.
Recommended Action None required.

718035
Error Message %ASA-7-718035: Received TOPOLOGY indicator from IP_address

Explanation The ASA received a Topology indicator message from a load balancing peer.
Recommended Action None required.

Cisco ASA Series Syslog Messages

438
 Syslog Messages 715001 to 721019
718036

718036
Error Message %ASA-7-718036: Process timeout for req-type type_value , exid exchange_ID ,
peer IP_address

Explanation The ASA processed a peer timeout.

Recommended Action Verify that the peer should have been timed out. If not, check the load balancing peer
configuration and the network connection between the peer and the ASA.

718037
Error Message %ASA-6-718037: Master processed number_of_timeouts timeouts

Explanation The ASA in the master role processed the specified number of peer timeouts.
Recommended Action Verify that the timeouts are legitimate. If not, check the peer load balancing
configuration and the network connection between the peer and the ASA.

718038
Error Message %ASA-6-718038: Slave processed number_of_timeouts timeouts

Explanation The ASA in the slave role processed the specified number of peer timeouts.
Recommended Action Verify that the timeouts are legitimate. If not, check the peer load balancing
configuration and the network connection between the peer and the ASA.

718039
Error Message %ASA-6-718039: Process dead peer IP_address

Explanation The ASA has detected a dead peer.

Recommended Action Verify that the dead peer detection is legitimate. If not, check the peer load balancing
configuration and the network connection between the peer and the ASA.

718040
Error Message %ASA-6-718040: Timed-out exchange ID exchange_ID not found

Explanation The ASA has detected a dead peer, but the exchange ID is not recognized.
Recommended Action None required.

718041
Error Message %ASA-7-718041: Timeout [msgType=type ] processed with no callback

Explanation The ASA has detected a dead peer, but a call back was not used in the processing.

Cisco ASA Series Syslog Messages

439
 Syslog Messages 715001 to 721019
718042

Recommended Action None required.

718042
Error Message %ASA-5-718042: Unable to ARP for IP_address

Explanation The ASA experienced an ARP failure when attempting to contact a peer.
Recommended Action Verify that the network is operational and that all peers can communicate with each
other.

718043
Error Message %ASA-5-718043: Updating/removing duplicate peer entry IP_address

Explanation The ASA found and is removing a duplicate peer entry.

Recommended Action None required.

718044
Error Message %ASA-5-718044: Deleted peer IP_address

Explanation The ASA is deleting a load balancing peer.

Recommended Action None required.

718045
Error Message %ASA-5-718045: Created peer IP_address

Explanation The ASA has detected a load balancing peer.

Recommended Action None required.

718046
Error Message %ASA-7-718046: Create group policy policy_name

Explanation The ASA has created a group policy to securely communicate with the load balancing peers.
Recommended Action None required.

718047
Error Message %ASA-7-718047: Fail to create group policy policy_name

Explanation The ASA experienced a failure when attempting to create a group policy for securing the
communication between load balancing peers.
Recommended Action Verify that the load balancing configuration is correct.

Cisco ASA Series Syslog Messages

440
 Syslog Messages 715001 to 721019
718048

718048
Error Message %ASA-5-718048: Create of secure tunnel failure for peer IP_address

Explanation The ASA experienced a failure when attempting to establish an IPsec tunnel to a load balancing
peer.
Recommended Action Verify that the load balancing configuration is correct and that the network is
operational.

718049
Error Message %ASA-7-718049: Created secure tunnel to peer IP_address

Explanation The ASA successfully established an IPsec tunnel to a load balancing peer.
Recommended Action None required.

718050
Error Message %ASA-5-718050: Delete of secure tunnel failure for peer IP_address

Explanation The ASA experienced a failure when attempting to terminate an IPsec tunnel to a load balancing
peer.
Recommended Action Verify that the load balancing configuration is correct and that the network is
operational.

718051
Error Message %ASA-6-718051: Deleted secure tunnel to peer IP_address

Explanation The ASA successfully terminated an IPsec tunnel to a load balancing peer.
Recommended Action None required.

718052
Error Message %ASA-5-718052: Received GRAT-ARP from duplicate master MAC_address

Explanation The ASA received a gratuitous ARP from a duplicate master.

Recommended Action Check the load balancing configuration and verify that the network is operational.

718053
Error Message %ASA-5-718053: Detected duplicate master, mastership stolen MAC_address

Explanation The ASA detected a duplicate master and a stolen master.

Recommended Action Check the load balancing configuration and verify that the network is operational.

Cisco ASA Series Syslog Messages

441
 Syslog Messages 715001 to 721019
718054

718054
Error Message %ASA-5-718054: Detected duplicate master MAC_address and going to SLAVE

Explanation The ASA detected a duplicate master and is switching to slave mode.
Recommended Action Check the load balancing configuration and verify that the network is operational.

718055
Error Message %ASA-5-718055: Detected duplicate master MAC_address and staying MASTER

Explanation The ASA detected a duplicate master and is staying in slave mode.
Recommended Action Check the load balancing configuration and verify that the network is operational.

718056
Error Message %ASA-7-718056: Deleted Master peer, IP IP_address

Explanation The ASA deleted the load balancing master from its internal tables.
Recommended Action None required.

718057
Error Message %ASA-5-718057: Queue send failure from ISR, msg type failure_code

Explanation An internal software error has occurred while attempting to enqueue a message on the VPN
load balancing queue from an Interrupt Service Routing.
Recommended Action This is generally a benign condition. If the problem persists, contact the Cisco TAC.

718058
Error Message %ASA-7-718058: State machine return code: action_routine , return_code

Explanation The return codes of action routines belonging to the load balancing finite state machine are being
traced.
Recommended Action None required.

718059
Error Message %ASA-7-718059: State machine function trace: state=state_name ,
event=event_name , func=action_routine

Explanation The events and states of the load balancing finite state machine are being traced.
Recommended Action None required.

Cisco ASA Series Syslog Messages

442
 Syslog Messages 715001 to 721019
718060

718060
Error Message %ASA-5-718060: Inbound socket select fail: context=context_ID .

Explanation The socket select call returned an error and the socket cannot be read. This might indicate an
internal software error.
Recommended Action If the problem persists, contact the Cisco TAC.

718061
Error Message %ASA-5-718061: Inbound socket read fail: context=context_ID .

Explanation The socket read failed after data was detected through the select call. This might indicate an
internal software error.
Recommended Action If the problem persists, contact the Cisco TAC.

718062
Error Message %ASA-5-718062: Inbound thread is awake (context=context_ID ).

Explanation The load balancing process is awakened and begins processing.

Recommended Action None required.

718063
Error Message %ASA-5-718063: Interface interface_name is down.

Explanation The load balancing process found the interface down.

Recommended Action Check the interface configuration to make sure that the interface is operational.

718064
Error Message %ASA-5-718064: Admin. interface interface_name is down.

Explanation The load balancing process found the administrative interface down.
Recommended Action Check the administrative interface configuration to make sure that the interface is
operational.

718065
Error Message %ASA-5-718065: Cannot continue to run (public=up /down , private=up /down ,
enable=LB_state , master=IP_address , session=Enable /Disable ).

Explanation The load balancing process can not run because all prerequisite conditions have not been met.
The prerequisite conditions are two active interfaces and load balancing enabled.

Cisco ASA Series Syslog Messages

443
 Syslog Messages 715001 to 721019
718066

Recommended Action Check the interface configuration to make sure at least two interfaces are operational
and load balancing is enabled.

718066
Error Message %ASA-5-718066: Cannot add secondary address to interface interface_name , ip
IP_address .

Explanation Load balancing requires a secondary address to be added to the outside interface. A failure
occurred in adding that secondary address.
Recommended Action Check the address being used as the secondary address and make sure that it is valid
and unique. Check the configuration of the outside interface.

718067
Error Message %ASA-5-718067: Cannot delete secondary address to interface interface_name ,
ip IP_address .

Explanation The deletion of the secondary address failed, which might indicate an addressing problem or an
internal software error.
Recommended Action Check the addressing information of the outside interface and make sure that the
secondary address is valid and unique. If the problem persists, contact the Cisco TAC.

718068
Error Message %ASA-5-718068: Start VPN Load Balancing in context context_ID .

Explanation The load balancing process has been started and initialized.
Recommended Action None required.

718069
Error Message %ASA-5-718069: Stop VPN Load Balancing in context context_ID .

Explanation The load balancing process has been stopped.

Recommended Action None required.

718070
Error Message %ASA-5-718070: Reset VPN Load Balancing in context context_ID .

Explanation The LB process has been reset.

Recommended Action None required.

Cisco ASA Series Syslog Messages

444
 Syslog Messages 715001 to 721019
718071

718071
Error Message %ASA-5-718071: Terminate VPN Load Balancing in context context_ID .

Explanation The LB process has been terminated.

Recommended Action None required.

718072
Error Message %ASA-5-718072: Becoming master of Load Balancing in context context_ID .

Explanation The ASA has become the LB master.

Recommended Action None required.

718073
Error Message %ASA-5-718073: Becoming slave of Load Balancing in context context_ID .

Explanation The ASA has become the LB slave.

Recommended Action None required.

718074
Error Message %ASA-5-718074: Fail to create access list for peer context_ID .

Explanation ACLs are used to create secure tunnels over which the LB peers can communicate. The ASA
was unable to create one of these ACLs. This might indicate an addressing problem or an internal software
problem.
Recommended Action Check the addressing information of the inside interface on all peers and ensure that
all peers are discovered correctly. If the problem persists, contact the Cisco TAC.

718075
Error Message %ASA-5-718075: Peer IP_address access list not set.

Explanation While removing a secure tunnel, the ASA detected a peer entry that did not have an associated
ACL.
Recommended Action None required.

718076
Error Message %ASA-5-718076: Fail to create tunnel group for peer IP_address .

Explanation The ASA experienced a failure when trying to create a tunnel group for securing the
communication between load balancing peers.

Cisco ASA Series Syslog Messages

445
 Syslog Messages 715001 to 721019
718077

Recommended Action Verify that the load balancing configuration is correct.

718077
Error Message %ASA-5-718077: Fail to delete tunnel group for peer IP_address .

Explanation The ASA experienced a failure when attempting to delete a tunnel group for securing the
communication between load balancing peers.
Recommended Action None required.

718078
Error Message %ASA-5-718078: Fail to create crypto map for peer IP_address .

Explanation The ASA experienced a failure when attempting to create a crypto map for securing the
communication between load balancing peers.
Recommended Action Verify that the load balancing configuration is correct.

718079
Error Message %ASA-5-718079: Fail to delete crypto map for peer IP_address .

Explanation The ASA experienced a failure when attempting to delete a crypto map for securing the
communication between load balancing peers.
Recommended Action None required.

718080
Error Message %ASA-5-718080: Fail to create crypto policy for peer IP_address .

Explanation The ASA experienced a failure when attempting to create a transform set to be used in securing
the communication between load balancing peers. This might indicate an internal software problem.
Recommended Action If the problem persists, contact the Cisco TAC.

718081
Error Message %ASA-5-718081: Fail to delete crypto policy for peer IP_address .

Explanation The ASA experienced a failure when attempting to delete a transform set used in securing the
communication between load balancing peers.
Recommended Action None required.

718082
Error Message %ASA-5-718082: Fail to create crypto ipsec for peer IP_address .

Cisco ASA Series Syslog Messages

446
 Syslog Messages 715001 to 721019
718083

Explanation When cluster encryption for VPN load balancing is enabled, the VPN load balancing device
creates a set of site-to-site tunnels for every other device in the load balancing cluster. For each tunnel, a set
of crypto parameters (access list, crypto maps, and transform set) is created dynamically. One or more crypto
parameters failed to be created or configured.
• IP_address—The IP address of the remote peer

Recommended Action Examine the message for other entries specific to the type of crypto parameters that
failed to be created.

718083
Error Message %ASA-5-718083: Fail to delete crypto ipsec for peer IP_address .

Explanation When the local VPN load balancing device is removed from the cluster, crypto parameters are
removed. One or more crypto parameters failed to be deleted.
• IP_address—The IP address of the remote peer

Recommended Action Examine the message for other entries specific to the type of crypto parameters that
failed to be deleted.

718084
Error Message %ASA-5-718084: Public/cluster IP not on the same subnet: public IP_address
, mask netmask , cluster IP_address

Explanation The cluster IP address is not on the same network as the outside interface of the ASA.
Recommended Action Make sure that both the cluster (or virtual) IP address and the outside interface address
are on the same network.

718085
Error Message %ASA-5-718085: Interface interface_name has no IP address defined.

Explanation The interface does not have an IP address configured.

Recommended Action Configure an IP address for the interface.

718086
Error Message %ASA-5-718086: Fail to install LB NP rules: type rule_type , dst interface_name
, port port .

Explanation The ASA experienced a failure when attempting to create a SoftNP ACL rule to be used in
securing the communication between load balancing peers. This may indicate an internal software problem.
Recommended Action If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

447
 Syslog Messages 715001 to 721019
718087

718087
Error Message %ASA-5-718087: Fail to delete LB NP rules: type rule_type , rule rule_ID .

Explanation The ASA experienced a failure when attempting to delete the SoftNP ACL rule used in securing
the communication between load balancing peers.
Recommended Action None required.

718088
Error Message %ASA-7-718088: Possible VPN LB misconfiguration. Offending device MAC
MAC_address .

Explanation The presence of a duplicate master indicates that one of the load balancing peers may be
misconfigured.
Recommended Action Check the load balancing configuration on all peers, but pay special attention to the
peer identified.

719001
Error Message %ASA-6-719001: Email Proxy session could not be established: session limit of
maximum_sessions has been reached.

Explanation The incoming e-mail proxy session cannot be established because the maximum session limit
has been reached.
• maximum_sessions—The maximum session number

Recommended Action None required.

719002
Error Message %ASA-3-719002: Email Proxy session pointer from source_address has been
terminated due to reason error.

Explanation The session has been terminated because of an error. The possible errors are failure to add a
session to the session database, failure to allocate memory, and failure to write data to a channel.
• pointer—The session pointer
• source_address—The e-mail proxy client IP address
• reason—The error type

Recommended Action None required.

Cisco ASA Series Syslog Messages

448
 Syslog Messages 715001 to 721019
719003

719003
Error Message %ASA-6-719003: Email Proxy session pointer resources have been freed for
source_address .

Explanation The dynamic allocated session structure has been freed and set to NULL after the session
terminated.
• pointer—The session pointer
• source_address—The e-mail proxy client IP address

Recommended Action None required.

719004
Error Message %ASA-6-719004: Email Proxy session pointer has been successfully established
for source_address .

Explanation A new incoming e-mail client session has been established.

Recommended Action None required.

719005
Error Message %ASA-7-719005: FSM NAME has been created using protocol for session pointer
from source_address .

Explanation The FSM has been created for an incoming new session.
• NAME—The FSM instance name for the session
• protocol—The e-mail protocol type (for example, POP3, IMAP, and SMTP)
• pointer—The session pointer
• source_address—The e-mail proxy client IP address

Recommended Action None required.

719006
Error Message %ASA-7-719006: Email Proxy session pointer has timed out for source_address
because of network congestion.

Explanation Network congestion is occurring, and data cannot be sent to either an e-mail client or an e-mail
server. This condition starts the block timer. After the block timer is timed out, the session expires.
• pointer—The session pointer
• source_address—The e-mail proxy client IP address

Cisco ASA Series Syslog Messages

449
 Syslog Messages 715001 to 721019
719007

Recommended Action Retry the operation after a few minutes.

719007
Error Message %ASA-7-719007: Email Proxy session pointer cannot be found for source_address
.

Explanation A matching session cannot be found in the session database. The session pointer is bad.
• pointer—The session pointer
• source_address—The e-mail proxy client IP address

Recommended Action None required.

719008
Error Message %ASA-3-719008: Email Proxy service is shutting down.

Explanation The e-mail proxy is disabled. All resources are cleaned up, and all threads are terminated.
Recommended Action None required.

719009
Error Message %ASA-7-719009: Email Proxy service is starting.

Explanation The e-mail proxy is enabled.

Recommended Action None required.

719010
Error Message %ASA-6-719010: protocol Email Proxy feature is disabled on interface
interface_name .

Explanation The e-mail proxy feature is disabled on a specific entry point, invoked from the CLI. This is the
main off switch for the user. When all protocols are turned off for all interfaces, the main shut-down routine
is invoked to clean up global resources and threads.
• protocol—The e-mail proxy protocol type (for example, POP3, IMAP, and SMTP)
• interface_name —The ASA interface name

Recommended Action None required.

719011
Error Message %ASA-6-719011: Protocol Email Proxy feature is enabled on interface
interface_name .

Cisco ASA Series Syslog Messages

450
 Syslog Messages 715001 to 721019
719012

Explanation The e-mail proxy feature is enabled on a specific entry point, invoked from the CLI. This is the
main on switch for the user. When it is first used, the main startup routine is invoked to allocate global resources
and threads. Subsequent calls only need to start listening threads for the particular protocol.
• protocol—The e-mail proxy protocol type (for example, POP3, IMAP, and SMTP)
• interface_name —The ASA interface name

Recommended Action None required.

719012
Error Message %ASA-6-719012: Email Proxy server listening on port port for mail protocol
protocol .

Explanation A listening channel is opened for a specific protocol on a configured port and has added it to a
TCP select group.
• port—The configured port number
• protocol—The e-mail proxy protocol type (for example, POP3, IMAP, and SMTP)

Recommended Action None required.

719013
Error Message %ASA-6-719013: Email Proxy server closing port port for mail protocol protocol
.

Explanation A listening channel is closed for a specific protocol on a configured port and has removed it
from the TCP select group.
• port—The configured port number
• protocol—The e-mail proxy protocol type (for example, POP3, IMAP, and SMTP)

Recommended Action None required.

719014
Error Message %ASA-5-719014: Email Proxy is changing listen port from old_port to new_port
for mail protocol protocol .

Explanation A change is signaled in the listening port for the specified protocol. All enabled interfaces for
that port have their listening channels closed and have restarted listening on the new port. This action is
invoked from the CLI.
• old_port—The previously configured port number
• new_port —The newly configured port number
• protocol—The e-mail proxy protocol type (for example, POP3, IMAP, and SMTP)

Cisco ASA Series Syslog Messages

451
 Syslog Messages 715001 to 721019
719015

Recommended Action None required.

719015
Error Message %ASA-7-719015: Parsed emailproxy session pointer from source_address username:
mailuser = mail_user , vpnuser = VPN_user , mailserver = server

Explanation The username string is received from the client in the format vpnuser (name delimiter) mailuser
(server delimiter) mailserver (for example: xxx:yyy@cisco.com). The name delimiter is optional. When the
delimiter is not there, the VPN username and mail username are the same. The server delimiter is optional.
When it is not present, the default configured mail server will be used.
• pointer—The session pointer
• source_address—The e-mail proxy client IP address
• mail_user—The e-mail account username
• VPN_user—The WebVPN username
• server—The e-mail server

Recommended Action None required.

719016
Error Message %ASA-7-719016: Parsed emailproxy session pointer from source_address password:
mailpass = ******, vpnpass= ******

Explanation The password string is received from the client in the format, vpnpass (name delimiter) mailpass
(for example: xxx:yyy). The name delimiter is optional. When it is not present, the VPN password and mail
password are the same.
• pointer—The session pointer
• source_address—The e-mail proxy client IP address

Recommended Action None required.

719017
Error Message %ASA-6-719017: WebVPN user: vpnuser invalid dynamic ACL.

Explanation The WebVPN session is aborted because the ACL has failed to parse for this user. The ACL
determines what the user restrictions are on e-mail account access. The ACL is downloaded from the AAA
server. Because of this error, it is unsafe to proceed with login.
• vpnuser—The WebVPN username

Recommended Action Check the AAA server and fix the dynamic ACL for this user.

Cisco ASA Series Syslog Messages

452
 Syslog Messages 715001 to 721019
719018

719018
Error Message %ASA-6-719018: WebVPN user: vpnuser ACL ID acl_ID not found

Explanation The ACL cannot be found at the local maintained ACL list. The ACL determines what the user
restrictions are on e-mail account access. The ACL is configured locally. Because of this error, you cannot
be authorized to proceed.
• vpnuser—The WebVPN username
• acl_ID—The local configured ACL identification string

Recommended Action Check the local ACL configuration.

719019
Error Message %ASA-6-719019: WebVPN user: vpnuser authorization failed.

Explanation The ACL determines what the user restrictions are on e-mail account access. The user cannot
access the e-mail account because the authorization check fails.
• vpnuser—The WebVPN username

Recommended Action None required.

719020
Error Message %ASA-6-719020: WebVPN user vpnuser authorization completed successfully.

Explanation The ACL determines what the user restrictions are on e-mail account access. The user is authorized
to access the e-mail account.
• vpnuser—The WebVPN username

Recommended Action None required.

719021
Error Message %ASA-6-719021: WebVPN user: vpnuser is not checked against ACL.

Explanation The ACL determines what the user restrictions are on e-mail account access. The authorization
checking using the ACL is not enabled.
• vpnuser—The WebVPN username

Recommended Action Enable the ACL checking feature, if necessary.

719022
Error Message %ASA-6-719022: WebVPN user vpnuser has been authenticated.

Cisco ASA Series Syslog Messages

453
 Syslog Messages 715001 to 721019
719023

Explanation The username is authenticated by the AAA server.

• vpnuser—The WebVPN username

Recommended Action None required.

719023
Error Message %ASA-6-719023: WebVPN user vpnuser has not been successfully authenticated.
Access denied.

Explanation The username is denied by the AAA server. The session will be aborted. The user is not allowed
to access the e-mail account.
• vpnuser—The WebVPN username

Recommended Action None required.

719024
Error Message %ASA-6-719024: Email Proxy piggyback auth fail: session = pointer user=vpnuser
addr=source_address

Explanation The Piggyback authentication is using an established WebVPN session to verify the username
and IP address matching in the WebVPN session database. This is based on the assumption that the WebVPN
session and e-mail proxy session are initiated by the same user, and a WebVPN session is already established.
Because the authentication has failed, the session will be aborted. The user is not allowed to access the e-mail
account.
• pointer—The session pointer
• vpnuser—The WebVPN username
• source_address—The client IP address

Recommended Action None required.

719025
Error Message %ASA-6-719025: Email Proxy DNS name resolution failed for hostname .

Explanation The hostname cannot be resolved with the IP address because it is not valid, or no DNS server
is available.
• hostname—The hostname that needs to be resolved

Recommended Action Check DNS server availability and whether or not the configured mail server name
is valid.

Cisco ASA Series Syslog Messages

454
 Syslog Messages 715001 to 721019
719026

719026
Error Message %ASA-6-719026: Email Proxy DNS name hostname resolved to IP_address .

Explanation The hostname has successfully been resolved with the IP address.
• hostname—The hostname that needs to be resolved
• IP_address—The IP address resolved from the configured mail server name

Recommended Action None required.

Messages 720001 to 721019

This section includes messages from 720001 to 721019.

720001
Error Message %ASA-4-720001: (VPN-unit ) Failed to initialize with Chunk Manager.

Explanation The VPN failover subsystem fails to initialize with the memory buffer management subsystem.
A system-wide problem has occurred, and the VPN failover subsystem cannot be started.
• unit—Either Primary or Secondary

Recommended Action Examine the messages for any sign of system-level initialization problems.

720002
Error Message %ASA-6-720002: (VPN-unit ) Starting VPN Stateful Failover Subsystem...

Explanation The VPN failover subsystem is starting and booting up.

• unit—Either Primary or Secondary

Recommended Action None required.

720003
Error Message %ASA-6-720003: (VPN-unit ) Initialization of VPN Stateful Failover Component
completed successfully

Explanation The VPN failover subsystem initialization is completed at boot time.

• unit—Either Primary or Secondary

Recommended Action None required.

Cisco ASA Series Syslog Messages

455
 Syslog Messages 715001 to 721019
720004

720004
Error Message %ASA-6-720004: (VPN-unit ) VPN failover main thread started.

Explanation The VPN failover main processing thread is started at boot time.
• unit—Either Primary or Secondary

Recommended Action None required.

720005
Error Message %ASA-6-720005: (VPN-unit ) VPN failover timer thread started.

Explanation The VPN failover timer processing thread is started at boot time.
• unit—Either Primary or Secondary

Recommended Action None required.

720006
Error Message %ASA-6-720006: (VPN-unit ) VPN failover sync thread started.

Explanation The VPN failover bulk synchronization processing thread is started at boot time.
• unit—Either Primary or Secondary

Recommended Action None required.

720007
Error Message %ASA-4-720007: (VPN-unit ) Failed to allocate chunk from Chunk Manager.

Explanation The set of preallocated memory buffers is running out. The ASA has a resource issue. The ASA
may be under heavy load when too many messages are being processed.
• unit—Either Primary or Secondary

Recommended Action This condition may be improved later when the VPN failover subsystem processes
outstanding messages and frees up previously allocated memory.

720008
Error Message %ASA-4-720008: (VPN-unit ) Failed to register to High Availability Framework.

Explanation The VPN failover subsystem failed to register to the core failover subsystem. The VPN failover
subsystem cannot be started, which may be caused by initialization problems of other subsystems.
• unit—Either Primary or Secondary

Cisco ASA Series Syslog Messages

456
 Syslog Messages 715001 to 721019
720009

Recommended Action Search the message for any sign of system-wide initialization problems.

720009
Error Message %ASA-4-720009: (VPN-unit ) Failed to create version control block.

Explanation The VPN failover subsystem failed to create a version control block. This step is required for
the VPN failover subsystem to find out the backward compatible firmware versions for the current release.
The VPN failover subsystem cannot be started, which may be caused by initialization problems of other
subsystems.
• unit—Either Primary or Secondary

Recommended Action Search the message for any sign of system-wide initialization problems.

720010
Error Message %ASA-6-720010: (VPN-unit ) VPN failover client is being disabled

Explanation An operator enabled failover without defining a failover key. In order to use a VPN failover, a
failover key must be defined.
• unit—Either Primary or Secondary

Recommended Action Use the failover key command to define a shared secret key between the active and
standby units.

720011
Error Message %ASA-4-720011: (VPN-unit ) Failed to allocate memory

Explanation The VPN failover subsystem cannot allocate a memory buffer, which indicates a system-wide
resource problem. The ASA may be under heavy load.
• unit—Either Primary or Secondary

Recommended Action This condition may be improved later when you reduce the load on the ASA by
reducing incoming traffic. By reducing incoming traffic, memory allocated for processing the existing work
load will be available, and the ASA may return to normal operation.

720012
Error Message %ASA-6-720012: (VPN-unit ) Failed to update IPsec failover runtime data on
the standby unit.

Explanation The VPN failover subsystem cannot update IPsec-related runtime data because the corresponding
IPsec tunnel has been deleted on the standby unit.
• unit—Either Primary or Secondary

Cisco ASA Series Syslog Messages

457
 Syslog Messages 715001 to 721019
720013

Recommended Action None required.

720013
Error Message %ASA-4-720013: (VPN-unit ) Failed to insert certificate in trustpoint
trustpoint_name

Explanation The VPN failover subsystem tried to insert a certificate in the trustpoint.
• unit—Either Primary or Secondary
• trustpoint_name—The name of the trustpoint

Recommended Action Check the certificate content to determine if it is invalid.

720014
Error Message %ASA-6-720014: (VPN-unit ) Phase 2 connection entry (msg_id=message_number ,
my cookie=mine , his cookie=his ) contains no SA list.

Explanation No security association is linked to the Phase 2 connection entry.

• unit—Either Primary or Secondary
• message_number—The message ID of the Phase 2 connection entry
• mine—The My Phase 1 cookie
• his—The peer Phase 1 cookie

Recommended Action None required.

720015
Error Message %ASA-6-720015: (VPN-unit ) Cannot found Phase 1 SA for Phase 2 connection
entry (msg_id=message_number ,my cookie=mine , his cookie=his ).

Explanation The corresponding Phase 1 security association for the given Phase 2 connection entry cannot
be found.
• unit—Either Primary or Secondary
• message_number—The message ID of the Phase 2 connection entry
• mine—The My Phase 1 cookie
• his—The peer Phase 1 cookie

Recommended Action None required.

Cisco ASA Series Syslog Messages

458
 Syslog Messages 715001 to 721019
720016

720016
Error Message %ASA-5-720016: (VPN-unit) Failed to initialize default timer #index .

Explanation The VPN failover subsystem failed to initialize the given timer event. The VPN failover subsystem
cannot be started at boot time.
• unit—Either Primary or Secondary
• index—The internal index of the timer event

Recommended Action Search the message for any sign of system-wide initialization problems.

720017
Error Message %ASA-5-720017: (VPN-unit ) Failed to update LB runtime data

Explanation The VPN failover subsystem failed to update the VPN load balancing runtime data.
• unit—Either Primary or Secondary

Recommended Action None required.

720018
Error Message %ASA-5-720018: (VPN-unit ) Failed to get a buffer from the underlying core
high availability subsystem. Error code code.

Explanation The ASA may be under heavy load. The VPN failover subsystem failed to obtain a failover
buffer.
• unit—Either Primary or Secondary
• code—The error code returned by the high-availability subsystem

Recommended Action Decrease the amount of incoming traffic to improve the current load condition. With
decreased incoming traffic, the ASA will free up memory allocated for processing the incoming load.

720019
Error Message %ASA-5-720019: (VPN-unit ) Failed to update cTCP statistics.

Explanation The VPN failover subsystem failed to update the IPsec/cTCP-related statistics.
• unit—Either Primary or Secondary

Recommended Action None required. Updates are sent periodically, so the standby unit IPsec/cTCP statistics
should be updated with the next update message.

Cisco ASA Series Syslog Messages

459
 Syslog Messages 715001 to 721019
720020

720020
Error Message %ASA-5-720020: (VPN-unit ) Failed to send type timer message.

Explanation The VPN failover subsystem failed to send a periodic timer message to the standby unit.
• unit—Either Primary or Secondary
• type—The type of timer message

Recommended Action None required. The periodic timer message will be resent during the next timeout.

720021
Error Message %ASA-5-720021: (VPN-unit ) HA non-block send failed for peer msg message_number
. HA error code .

Explanation The VPN failover subsystem failed to send a nonblock message. This is a temporary condition
caused by the ASA being under load or out of resources.
• unit—Either Primary or Secondary
• message_number—The ID number of the peer message
• code—The error return code

Recommended Action The condition will improve as more resources become available to the ASA.

720022
Error Message %ASA-4-720022: (VPN-unit ) Cannot find trustpoint trustpoint

Explanation An error occurred when the VPN failover subsystem tried to look up a trustpoint by name.
• unit—Either Primary or Secondary
• trustpoint—The name of the trustpoint.

Recommended Action The trustpoint may be deleted by an operator.

720023
Error Message %ASA-6-720023: (VPN-unit ) HA status callback: Peer is not present.

Explanation The VPN failover subsystem is notified by the core failover subsystem when the local ASA
detected that a peer is available or becomes unavailable.
• unit—Either Primary or Secondary
• not—Either “not” or left blank

Recommended Action None required.

Cisco ASA Series Syslog Messages

460
 Syslog Messages 715001 to 721019
720024

720024
Error Message %ASA-6-720024: (VPN-unit ) HA status callback: Control channel is status .

Explanation The failover control channel is either up or down. The failover control channel is defined by the
failover link and show failover commands, which indicate whether the failover link channel is up or down.
• unit—Either Primary or Secondary
• status— Up or Down

Recommended Action None required.

720025
Error Message %ASA-6-720025: (VPN-unit ) HA status callback: Data channel is status .

Explanation The failover data channel is up or down.

• unit—Either Primary or Secondary
• status—Up or Down

Recommended Action None required.

720026
Error Message %ASA-6-720026: (VPN-unit ) HA status callback: Current progression is being
aborted.

Explanation An operator or other external condition has occurred and has caused the current failover
progression to abort before the failover peer agrees on the role (either active or standby). For example, when
the failover active command is entered on the standby unit during the negotiation, or when the active unit is
being rebooted.
• unit—Either Primary or Secondary

Recommended Action None required.

720027
Error Message %ASA-6-720027: (VPN-unit ) HA status callback: My state state .

Explanation The state of the local failover device is changed.

• unit—Either Primary or Secondary
• state—Current state of the local failover device

Recommended Action None required.

Cisco ASA Series Syslog Messages

461
 Syslog Messages 715001 to 721019
720028

720028
Error Message %ASA-6-720028: (VPN-unit ) HA status callback: Peer state state .

Explanation The current state of the failover peer is reported.

• unit—Either Primary or Secondary
• state—Current state of the failover peer

Recommended Action None required.

720029
Error Message %ASA-6-720029: (VPN-unit ) HA status callback: Start VPN bulk sync state.

Explanation The active unit is ready to send all the state information to the standby unit.
• unit—Either Primary or Secondary

Recommended Action None required.

720030
Error Message %ASA-6-720030: (VPN-unit ) HA status callback: Stop bulk sync state.

Explanation The active unit finished sending all the state information to the standby unit.
• unit—Either Primary or Secondary

Recommended Action None required.

720031
Error Message %ASA-7-720031: (VPN-unit ) HA status callback: Invalid event received.
event=event_ID .

Explanation The VPN failover subsystem received an invalid callback event from the underlying failover
subsystem.
• unit—Either Primary or Secondary
• event_ID—The invalid event ID received

Recommended Action None required.

720032
Error Message %ASA-6-720032: (VPN-unit) HA status callback: id=ID , seq=sequence_# , grp=group
, event=event , op=operand , my=my_state , peer=peer_state .

Cisco ASA Series Syslog Messages

462
 Syslog Messages 715001 to 721019
720033

Explanation The VPN failover subsystem indicated that a status update was notified by the underlying failover
subsystem.
• unit—Either Primary or Secondary
• ID—Client ID number
• sequence_#—Sequence number
• group—Group ID
• event—Current event
• operand—Current operand
• my_state—The system current state
• peer_state—The current state of the peer

Recommended Action None required.

720033
Error Message %ASA-4-720033: (VPN-unit ) Failed to queue add to message queue.

Explanation System resources may be running low. An error occurred when the VPN failover subsystem
tried to queue an internal message. This may be a temporary condition indicating that the ASA is under heavy
load, and the VPN failover subsystem cannot allocate resource to handle incoming traffic.
• unit—Either Primary or Secondary

Recommended Action This error condition may disappear if the current load of the ASA is reduced, and
additional system resources become available for processing new messages again.

720034
Error Message %ASA-7-720034: (VPN-unit ) Invalid type (type ) for message handler.

Explanation An error occurred when the VPN failover subsystem tried to process an invalid message type.
• unit—Either Primary or Secondary
• type—Message type

Recommended Action None required.

720035
Error Message %ASA-5-720035: (VPN-unit ) Fail to look up CTCP flow handle

Explanation The cTCP flow may be deleted on the standby unit before the VPN failover subsystem tries to
do a lookup.
• unit—Either Primary or Secondary

Cisco ASA Series Syslog Messages

463
 Syslog Messages 715001 to 721019
720036

Recommended Action Look for any sign of cTCP flow deletion in the message to determine the reason (for
example, idle timeout) why the flow was deleted.

720036
Error Message %ASA-5-720036: (VPN-unit ) Failed to process state update message from the
active peer.

Explanation An error occurred when the VPN failover subsystem tried to process a state update message
received by the standby unit.
• unit - Either Primary or Secondary

Recommended Action None required. This may be a temporary condition because of the current load or low
system resources.

720037
Error Message %ASA-6-720037: (VPN-unit ) HA progression callback: id=id ,seq=sequence_number
,grp=group ,event=event ,op=operand , my=my_state ,peer=peer_state .

Explanation The status of the current failover progression is reported.

• unit—Either Primary or Secondary
• id—Client ID
• sequence_number—Sequence number
• group—Group ID
• event—Current event
• operand—Current operand
• my_state—Current state of the ASA
• peer_state—Current state of the peer

Recommended Action None required.

720038
Error Message %ASA-4-720038: (VPN-unit ) Corrupted message from active unit.

Explanation The standby unit received a corrupted message from the active unit. Messages from the active
unit are corrupted, which may be caused by incompatible firmware running between the active and standby
units. The local unit has become the active unit of the failover pair.
• unit—Either Primary or Secondary

Recommended Action None required.

Cisco ASA Series Syslog Messages

464
 Syslog Messages 715001 to 721019
720039

720039
Error Message %ASA-6-720039: (VPN-unit ) VPN failover client is transitioning to active
state

Explanation The local unit has become the active unit of the failover pair.
• unit—Either Primary or Secondary

Recommended Action None required.

720040
Error Message %ASA-6-720040: (VPN-unit ) VPN failover client is transitioning to standby
state.

Explanation The local unit has become the standby unit of the failover pair.
• unit—Either Primary or Secondary

Recommended Action None required.

720041
Error Message %ASA-7-720041: (VPN-unit ) Sending type message id to standby unit

Explanation A message has been sent from the active unit to the standby unit.
• unit—Either Primary or Secondary
• type—Message type
• id—Identifier for the message

Recommended Action None required.

720042
Error Message %ASA-7-720042: (VPN-unit ) Receiving type message id from active unit

Explanation A message has been received from the active unit by the standby unit.
• unit—Either Primary or Secondary
• type—Message type
• id—Identifier for the message

Recommended Action None required.

Cisco ASA Series Syslog Messages

465
 Syslog Messages 715001 to 721019
720043

720043
Error Message %ASA-4-720043: (VPN-unit ) Failed to send type message id to standby unit

Explanation An error occurred when the VPN failover subsystem tried to send a message from the active
unit to the standby unit. The error may be caused by message 720018, in which the core failover subsystem
runs out of failover buffer or the failover LAN link is down.
• unit—Either Primary or Secondary
• type—Message type
• id—Identifier for the message

Recommended Action Use the show failover command to see if the failover pair is running correctly and
the failover LAN link is up.

720044
Error Message %ASA-4-720044: (VPN-unit ) Failed to receive message from active unit

Explanation An error occurred when the VPN failover subsystem tried to receive a message on the standby
unit. The error may be caused by a corrupted message or an inadequate amount of memory allocated for
storing the incoming message.
• unit—Either Primary or Secondary

Recommended Action Use the show failover command and look for receive errors to determine if this is a
VPN failover-specific problem or a general failover issue. Corrupted messages may be caused by incompatible
firmware versions running on the active and standby units. Use the show memory command to determine if
a low memory condition exists.

720045
Error Message %ASA-6-720045: (VPN-unit ) Start bulk syncing of state information on standby
unit.

Explanation The standby unit has been notified to start receiving bulk synchronization information from the
active unit.
• unit—Either Primary or Secondary

Recommended Action None required.

720046
Error Message %ASA-6-720046: (VPN-unit ) End bulk syncing of state information on standby
unit

Explanation The standby unit has been notified that bulk synchronization from the active unit is completed.

Cisco ASA Series Syslog Messages

466
 Syslog Messages 715001 to 721019
720047

• unit—Either Primary or Secondary

Recommended Action None required.

720047
Error Message %ASA-4-720047: (VPN-unit ) Failed to sync SDI node secret file for server
IP_address on the standby unit.

Explanation An error occurred when the VPN failover subsystem tried to synchronize a node secret file for
the SDI server on the standby unit. The SDI node secret file is stored in flash. The error may indicate that the
flash file system is full or corrupted.
• unit—Either Primary or Secondary
• IP_address—IP address of the server

Recommended Action Use the dir command to display the flash contents. The node secret file has the
filename, ip .sdi.

720048
Error Message %ASA-7-720048: (VPN-unit ) FSM action trace begin: state=state , last
event=event , func=function .

Explanation A VPN failover subsystem finite state machine function has started.
• unit—Either Primary or Secondary
• state—Current state
• event—Last event
• function—Current executing function

Recommended Action None required.

720049
Error Message %ASA-7-720049: (VPN-unit ) FSM action trace end: state=state , last event=event
, return=return , func=function .

Explanation A VPN failover subsystem finite state machine function has finished.
• unit—Either Primary or Secondary
• state—Current state
• event—Last event
• return—Return code
• function—Current executing function

Cisco ASA Series Syslog Messages

467
 Syslog Messages 715001 to 721019
720050

Recommended Action None required.

720050
Error Message %ASA-7-720050: (VPN-unit ) Failed to remove timer. ID = id .

Explanation A timer cannot be removed from the timer processing thread.

• unit—Either Primary or Secondary
• id—Timer ID

Recommended Action None required.

720051
Error Message %ASA-4-720051: (VPN-unit ) Failed to add new SDI node secret file for server
id on the standby unit.

Explanation An error occurred when the VPN failover subsystem tried to add a node secret file for the SDI
server on the standby unit. The SDI node secret file is stored in flash. The error may indicate that the flash
file system is full or corrupted.
• unit—Either Primary or Secondary
• id—IP address of the SDI server

Recommended Action Use the dir command to display the flash contents. The node secret file has the
filename, ip.sdi.

720052
Error Message %ASA-4-720052: (VPN-unit ) Failed to delete SDI node secret file for server
id on the standby unit.

Explanation An error occurred when the VPN failover subsystem tried to delete a node secret file on the
active unit. The node secret file being deleted may not exist in the flash file system, or there was problem
reading the flash file system.
• unit—Either Primary or Secondary
• IP_address—IP address of the SDI server

Recommended Action Use the dir command to display the flash contents. The node secret file has the
filename, ip.sdi.

720053
Error Message %ASA-4-720053: (VPN-unit ) Failed to add cTCP IKE rule during bulk sync,
peer=IP_address , port=port

Cisco ASA Series Syslog Messages

468
 Syslog Messages 715001 to 721019
720054

Explanation An error occurred when the VPN failover subsystem tried to load a cTCP IKE rule on the standby
unit during bulk synchronization. The standby unit may be under heavy load, and the new IKE rule request
may time out before completion.
• unit—Either Primary or Secondary
• IP_address—Peer IP address
• port—Peer port number

Recommended Action None required.

720054
Error Message %ASA-4-720054: (VPN-unit ) Failed to add new cTCP record, peer=IP_address ,
port=port .

Explanation A cTCP record is replicated to the standby unit and cannot be updated. The corresponding IPsec
over cTCP tunnel may not be functioning after failover. The cTCP database may be full, or a record with the
same peer IP address and port number exists already.
• unit—Either Primary or Secondary
• IP_address—Peer IP address
• port—Peer port number

Recommended Action This may be a temporary condition and may improve when the existing cTCP tunnel
is restored.

720055
Error Message %ASA-4-720055: (VPN-unit ) VPN Stateful failover can only be run in
single/non-transparent mode.

Explanation The VPN subsystem does not start unless it is running in single (nontransparent) mode.
• unit—Either Primary or Secondary

Recommended Action Configure the ASA for the appropriate mode to support VPN failover and restart the
ASA.

720056
Error Message %ASA-6-720056: (VPN-unit ) VPN Stateful failover Message Thread is being
disabled.

Explanation The VPN failover subsystem main message processing thread is disabled when you have tried
to enable failover, but a failover key is not defined. A failover key is required for VPN failover.
• unit—Either Primary or Secondary

Recommended Action None required.

Cisco ASA Series Syslog Messages

469
 Syslog Messages 715001 to 721019
720057

720057
Error Message %ASA-6-720057: (VPN-unit ) VPN Stateful failover Message Thread is enabled.

Explanation The VPN failover subsystem main message processing thread is enabled when failover is enabled
and a failover key is defined.
• unit—Either Primary or Secondary

Recommended Action None required.

720058
Error Message %ASA-6-720058: (VPN-unit ) VPN Stateful failover Timer Thread is disabled.

Explanation The VPN failover subsystem main timer processing thread is disabled when the failover key is
not defined and failover is enabled.
• unit—Either Primary or Secondary

Recommended Action None required.

720059
Error Message %ASA-6-720059: (VPN-unit ) VPN Stateful failover Timer Thread is enabled.

Explanation The VPN failover subsystem main timer processing thread is enabled when the failover key is
defined and failover is enabled.
• unit—Either Primary or Secondary

Recommended Action None required.

720060
Error Message %ASA-6-720060: (VPN-unit ) VPN Stateful failover Sync Thread is disabled.

Explanation The VPN failover subsystem main bulk synchronization processing thread is disabled when
failover is enabled, but the failover key is not defined.
• unit—Either Primary or Secondary.

Recommended Action None required.

720061
Error Message %ASA-6-720061: (VPN-unit ) VPN Stateful failover Sync Thread is enabled.

Explanation The VPN failover subsystem main bulk synchronization processing thread is enabled when
failover is enabled and the failover key is defined.

Cisco ASA Series Syslog Messages

470
 Syslog Messages 715001 to 721019
720062

• unit—Either Primary or Secondary

Recommended Action None required.

720062
Error Message %ASA-6-720062: (VPN-unit ) Active unit started bulk sync of state information
to standby unit.

Explanation The VPN failover subsystem active unit has started bulk synchronization of state information
to the standby unit.
• unit—Either Primary or Secondary

Recommended Action None required.

720063
Error Message %ASA-6-720063: (VPN-unit ) Active unit completed bulk sync of state information
to standby.

Explanation The VPN failover subsystem active unit has completed bulk synchronization of state information
to the standby unit.
• unit—Either Primary or Secondary

Recommended Action None required.

720064
Error Message %ASA-4-720064: (VPN-unit ) Failed to update cTCP database record for
peer=IP_address , port=port during bulk sync.

Explanation An error occurred while the VPN failover subsystem attempted to update an existing cTCP
record during bulk synchronization. The cTCP record may have been deleted from the cTCP database on the
standby unit and cannot be found.
• unit—Either Primary or Secondary
• IP_address—Peer IP address
• port—Peer port number

Recommended Action Search in the message.

720065
Error Message %ASA-4-720065: (VPN-unit ) Failed to add new cTCP IKE rule, peer=peer ,
port=port .

Cisco ASA Series Syslog Messages

471
 Syslog Messages 715001 to 721019
720066

Explanation An error occurred when the VPN failover subsystem tried to add a new IKE rule for the cTCP
database entry on the standby unit. The ASA may be under heavy load, and the request for adding a cTCP
IKE rule timed out and was never completed.
• unit—Either Primary or Secondary
• IP_address—Peer IP address
• port—Peer port number

Recommended Action This may be a temporary condition.

720066
Error Message %ASA-4-720066: (VPN-unit ) Failed to activate IKE database.

Explanation An error occurred when the VPN failover subsystem tried to activate the IKE security association
database while the standby unit was transitioning to the active state. There may be resource-related issues on
the standby unit that prevent the IKE security association database from activating.
• unit—Either Primary or Secondary

Recommended Action Use the show failover command to see if the failover pair is still working correctly
and/or look for other IKE-related errors in the message.

720067
Error Message %ASA-4-720067: (VPN-unit ) Failed to deactivate IKE database.

Explanation An error occurred when the VPN failover subsystem tried to deactivate the IKE security
association database while the active unit was transitioning to the standby state. There may be resource-related
issues on the active unit that prevent the IKE security association database from deactivating.
• unit—Either Primary or Secondary

Recommended Action Use the show failover command to see if the failover pair is still working correctly
and/or look for IKE-related errors in the message.

720068
Error Message %ASA-4-720068: (VPN-unit ) Failed to parse peer message.

Explanation An error occurred when the VPN failover subsystem tried to parse a peer message received on
the standby unit. The peer message received on the standby unit cannot be parsed.
• unit—Either Primary or Secondary

Recommended Action Make sure that both active and standby units are running the same version of firmware.
Also, use the show failover command to ensure that the failover pair is still working correctly.

Cisco ASA Series Syslog Messages

472
 Syslog Messages 715001 to 721019
720069

720069
Error Message %ASA-4-720069: (VPN-unit ) Failed to activate cTCP database.

Explanation An error occurred when the VPN failover subsystem tried to activate the cTCP database while
the standby unit was transitioning to the active state. There may be resource-related issues on the standby unit
that prevent the cTCP database from activating.
• unit—Either Primary or Secondary

Recommended Action Use the show failover command to see if the failover pair is still working correctly
and/or look for other cTCP related errors in the message.

720070
Error Message %ASA-4-720070: (VPN-unit ) Failed to deactivate cTCP database.

Explanation An error occurred when the VPN failover subsystem tried to deactivate the cTCP database while
the active unit was transitioning to the standby state. There may be resource-related issues on the active unit
that prevent the cTCP database from deactivating.
• unit—Either Primary or Secondary.

Recommended Action Use the show failover command to see if the failover pair is still working correctly
and/or look for cTCP related errors in the message.

720071
Error Message %ASA-5-720071: (VPN-unit ) Failed to update cTCP dynamic data.

Explanation An error occurred while the VPN failover subsystem tried to update cTCP dynamic data.
• unit—Either Primary or Secondary.

Recommended Action This may be a temporary condition. Because this is a periodic update, wait to see if
the same error recurs. Also, look for other failover-related messages in the message.

720072
Error Message %ASA-5-720072: Timeout waiting for Integrity Firewall Server [interface ,ip
] to become available.

Explanation The Zonelab Integrity Server cannot reestablish a connection before timeout. In an active/standby
failover setup, the SSL connection between a Zonelab Integrity Server and the ASA needs to be reestablished
after a failover.
• interface —The interface to which the Zonelab Integrity Server is connected
• ip —The IP address of the Zonelab Integrity Server

Cisco ASA Series Syslog Messages

473
 Syslog Messages 715001 to 721019
720073

Recommended Action Check that the configuration on the ASA and the Zonelab Integrity Server match, and
verify communication between the ASA and the Zonelab Integrity Server.

720073
Error Message %ASA-4-720073: VPN Session failed to replicate - ACL acl_name not found

Explanation When replicating VPN sessions to the standby unit, the standby unit failed to find the associated
filter ACL.
• acl_name—The name of the ACL that was not found

Recommended Action Verify that the configuration on the standby unit has not been modified while in
standby state. Resynchronize the standby unit by issuing the write standby command on the active unit.

721001
Error Message %ASA-6-721001: (device ) WebVPN Failover SubSystem started successfully.(device
) either WebVPN-primary or WebVPN-secondary.

Explanation The WebVPN failover subsystem in the current failover unit, either primary or secondary, has
been started successfully.
• (device)—Either the WebVPN primary or the WebVPN secondary device

Recommended Action None required.

721002
Error Message %ASA-6-721002: (device ) HA status change: event event , my state my_state ,
peer state peer .

Explanation The WebVPN failover subsystem receives status notification from the core HA component
periodically. The incoming event, the new state of the local ASA, and the new state of the failover peer are
reported.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• event—New HA event
• my_state—The new state of the local ASA
• peer—The new state of the peer

Recommended Action None required.

721003
Error Message %ASA-6-721003: (device ) HA progression change: event event , my state my_state
, peer state peer .

Cisco ASA Series Syslog Messages

474
 Syslog Messages 715001 to 721019
721004

Explanation The WebVPN failover subsystem transitions from one state to another state based on the event
notified by the core HA component. The incoming event, the new state of the local ASA, and the new state
of the failover peer are being reported.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• event—New HA event
• my_state—The new state of the local ASA
• peer—The new state of the peer

Recommended Action None required.

721004
Error Message %ASA-6-721004: (device ) Create access list list_name on standby unit.

Explanation A WebVPN-specific access list is replicated from the active unit to the standby unit. A successful
installation of the WebVPN access list on the standby unit has occurred.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• list_name—The access list name

Recommended Action None required.

721005
Error Message %ASA-6-721005: (device ) Fail to create access list list_name on standby unit.

Explanation When a WebVPN-specific access list is installed on the active unit, a copy is installed on the
standby unit. The access list failed to be installed on the standby unit. The access list may have existed on the
standby unit already.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• list_name—Name of the access list that failed to install on the standby unit

Recommended Action Use the show access-list command on both the active and standby units. Compare
the content of the output and determine whether there is any discrepancy. Resynchronize the standby unit, if
needed, by using the write standby command on the active unit.

721006
Error Message %ASA-6-721006: (device ) Update access list list_name on standby unit.

Explanation The content of the access list has been updated on the standby unit.
• (device)—Either the WebVPN primary or the WebVPN- econdary ASA
• list_name—Name of the access list that was updated

Recommended Action None required.

Cisco ASA Series Syslog Messages

475
 Syslog Messages 715001 to 721019
721007

721007
Error Message %ASA-4-721007: (device ) Fail to update access list list_name on standby unit.

Explanation An error occurred while the standby unit tried to update a WebVPN-specific access list. The
access list cannot be located on the standby unit.
• (device)—Either the WebVPN primary or the WebVPN-= secondary ASA
• list_name—Name of the access list that was not updated

Recommended Action Use a show access-list command on both the active and standby units. Compare the
content of the output and determine whether or not there is any discrepancy. Resynchronize the standby unit,
if needed, by using the write standby command on the active unit.

721008
Error Message %ASA-6-721008: (device ) Delete access list list_name on standby unit.

Explanation When a WebVPN-specific access list is removed from the active unit, a message is sent to the
standby unit requesting that the same access list be removed. As a result, a WebVPN-specific access list has
been removed from the standby unit.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• list_name—Name of the access list that was removed

Recommended Action None required.

721009
Error Message %ASA-6-721009: (device ) Fail to delete access list list_name on standby unit.

Explanation When a WebVPN-specific access list is removed on the active unit, a message is sent to the
standby unit requesting the same access list be removed. An error condition occurred when an attempt was
made to remove the corresponding access list on the standby unit. The access list did not exist on the standby
unit.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• list_name—Name of the access list that was deleted

Recommended Action Use a show access-list command on both the active and standby units. Compare the
content of the output and determine whether there is any discrepancy. Resynchronize the standby unit, if
needed, by using the write standby command on the active unit.

721010
Error Message %ASA-6-721010: (device ) Add access list rule list_name , line line_no on
standby unit.

Cisco ASA Series Syslog Messages

476
 Syslog Messages 715001 to 721019
721011

Explanation When an access list rule is added to the active unit, the same rule is added on the standby unit.
A new access list rule was added successfully on the standby unit.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• list_name—Name of the access list that was deleted
• line_no—Line number of the rule added to the access list

Recommended Action None required.

721011
Error Message %ASA-4-721011: (device ) Fail to add access list rule list_name , line line_no
on standby unit.

Explanation When an access list rule is added to the active unit, an attempt is made to add the same access
list rule to the standby unit. An error occurred when an attempt is made to add a new access list rule to the
standby unit. The same access list rule may exist on the standby unit.
• (device) —Either the WebVPN primary or the WebVPN secondary ASA
• list_name—Name of the access list that was deleted
• line_no—Line number of the rule added to the access list

Recommended Action Use a show access-list command on both the active and standby units. Compare the
content of the output and determine if there is any discrepancy. Resynchronize the standby unit, if needed,
by using the write standby command on the active unit.

721012
Error Message %ASA-6-721012: (device ) Enable APCF XML file file_name on the standby unit.

Explanation When an APCF XML file is installed on the active unit, an attempt is made to install the same
file on the standby unit. An APCF XML file was installed successfully on the standby unit. Use the dir
command on the standby unit to show that the XML file exists in the flash file system.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• file_name—Name of the XML file on the flash file system

Recommended Action None required.

721013
Error Message %ASA-4-721013: (device ) Fail to enable APCF XML file file_name on the standby
unit.

Explanation When an APCF XML file is installed on the active unit, an attempt is made to install the same
file on the standby unit. An APCF XML file failed to install on the standby unit.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA

Cisco ASA Series Syslog Messages

477
 Syslog Messages 715001 to 721019
721014

• file_name—Name of the XML file on the flash file system

Recommended Action Use a dir command on both the active and standby unit. Compare the directory listing
and determine if there is any discrepancy. Resynchronize the standby unit, if needed, by using the write
standby command on the active unit.

721014
Error Message %ASA-6-721014: (device ) Disable APCF XML file file_name on the standby unit.

Explanation When an APCF XML file is removed on the active unit, an attempt is made to remove the same
file on the standby unit. An APCF XML file was removed from the standby unit successfully.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• file_name—Name of the XML file on the flash file system

Recommended Action None required.

721015
Error Message %ASA-4-721015: (device ) Fail to disable APCF XML file file_name on the
standby unit.

Explanation When an APCF XML file is removed on the active unit, an attempt is made to remove the same
file on the standby unit. An error occurred when an attempt was made to remove an APCF XML file from
the standby unit. The file may not be installed on the standby unit.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• file_name—Name of the XML file on the flash file system

Recommended Action Use a show running-config webvpn command to make sure the APCF XML file of
interest is not enabled. As long as it is not enabled, you may ignore this message. Otherwise, try to disable
the file by using the no apcf file_name command in the webvpn configuration submode.

721016
Error Message %ASA-6-721016: (device ) WebVPN session for client user user_name , IP
ip_address has been created.

Explanation A remote WebVPN user has logged in successfully and the login information has been installed
on the standby unit.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• user_name—Name of the user
• ip_address—IP address of the remote user

Recommended Action None required.

Cisco ASA Series Syslog Messages

478
 Syslog Messages 715001 to 721019
721017

721017
Error Message %ASA-4-721017: (device ) Fail to create WebVPN session for user user_name ,
IP ip_address .

Explanation When a WebVPN user logs in to the active unit, the login information is replicated to the standby
unit. An error occurred while replicating the login information to the standby unit.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• user_name—Name of the user
• ip_address—IP address of the remote user

Recommended Action Use the show vpn-sessiondb detail webvpn command for a regular WebVPN user,
or the show vpn-sessiondb detail svc command for a WebVPN SVC user on both the active and standby
units. Compare the entries and determine whether the same user session record appears on both ASAs.
Resynchronize the standby unit, if needed, by using the write standby command on the active unit.

721018
Error Message %ASA-6-721018: (device ) WebVPN session for client user user_name , IP
ip_address has been deleted.

Explanation When a WebVPN user logs out on the active unit, a logout message is sent to the standby unit
to remove the user session from the standby unit. A WebVPN user record was removed from the standby unit
successfully.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• user_name—Name of the user
• ip_address—IP address of the remote user

Recommended Action None required.

721019
Error Message %ASA-4-721019: (device ) Fail to delete WebVPN session for client user user_name
, IP ip_address .

Explanation When a WebVPN user logs out on the active unit, a logout message is sent to the standby unit
to remove the user session from the standby unit. An error occurred when an attempt was made to remove a
WebVPN user record from the standby unit.
• (device)—Either the WebVPN primary or the WebVPN secondary ASA
• user_name—Name of the user
• ip_address—IP address of the remote user

Recommended Action Use the show vpn-sessiondb detail webvpn command for a regular WebVPN user,
or the show vpn-sessiondb detail svc command for a WebVPN SVC user on both the active and standby

Cisco ASA Series Syslog Messages

479
 Syslog Messages 715001 to 721019
721019

units. Check whether there is any discrepancy. Resynchronize the standby unit, if needed, by using the write
standby command on the active unit.

Cisco ASA Series Syslog Messages

480
 CHAPTER 9
Syslog Messages 722001 to 776020
This chapter contains the following sections:

• Messages 722001 to 722056, page 481

• Messages 723001 to 737036, page 496
• Messages 741000 to 776020, page 533

Messages 722001 to 722056

This section includes messages from 722001 to 722056.

722001
Error Message %ASA-4-722001: IP IP_address Error parsing SVC connect request.

Explanation The request from the SVC was invalid.

Recommended Action Research as necessary to determine if this error was caused by a defect in the SVC,
an incompatible SVC version, or an attack against the device.

722002
Error Message %ASA-4-722002: IP IP_address Error consolidating SVC connect request.

Explanation There is not enough memory to perform the action.

Recommended Action Purchase more memory, upgrade the device, or reduce the load on the device.

722003
Error Message %ASA-4-722003: IP IP_address Error authenticating SVC connect request.

Explanation The user took too long to download and connect.

Cisco ASA Series Syslog Messages

481
 Syslog Messages 722001 to 776020
722004

Recommended Action Increase the timeouts for session idle and maximum connect time.

722004
Error Message %ASA-4-722004: Group group User user-name IP IP_address Error responding to
SVC connect request.

Explanation There is not enough memory to perform the action.

Recommended Action Purchase more memory, upgrade the device, or reduce the load on the device.

722005
Error Message %ASA-5-722005: Group group User user-name IP IP_address Unable to update
session information for SVC connection.

Explanation There is not enough memory to perform the action.

Recommended Action Purchase more memory, upgrade the device, or reduce the load on the device.

722006
Error Message %ASA-5-722006: Group group User user-name IP IP_address Invalid address
IP_address assigned to SVC connection.

Explanation An invalid address was assigned to the user.

Recommended Action Verify and correct the address assignment, if possible. Otherwise, notify your network
administrator or escalate this issue according to your security policy. For additional assistance, contact the
Cisco TAC.

722007
Error Message %ASA-3-722007: Group group User user-name IP IP_address SVC Message: type-num
/ERROR: message

Explanation The SVC issued a message.

• type-num— A number from 0 to 31 indicating a message type. Message types are as follows:

- 0—Normal
- 16—Logout
- 17—Closed due to error
- 18—Closed due to rekey
- 1-15, 19-31—Reserved and unused
• message—A text message from the SVC

Recommended Action None required.

Cisco ASA Series Syslog Messages

482
 Syslog Messages 722001 to 776020
722008

722008
Error Message %ASA-3-722008: Group group User user-name IP IP_address SVC Message: type-num
/ERROR: message

Explanation The SVC issued a message.

• type-num— A number from 0 to 31 indicating a message type. Message types are as follows:

- 0—Normal
- 16—Logout
- 17—Closed due to error
- 18—Closed due to rekey
- 1-15, 19-31—Reserved and unused
• message—A text message from the SVC

Recommended Action None required.

722009
Error Message %ASA-3-722009: Group group User user-name IP IP_address SVC Message: type-num
/ERROR: message

Explanation The SVC issued a message.

• type-num— A number from 0 to 31 indicating a message type. Message types are as follows:

- 0—Normal
- 16—Logout
- 17—Closed due to error
- 18—Closed due to rekey
- 1-15, 19-31—Reserved and unused
• message—A text message from the SVC

Recommended Action None required.

722010
Error Message %ASA-5-722010: Group group User user-name IP IP_address SVC Message: type-num
/NOTICE: message

Explanation The SVC issued a message.

• type-num— A number from 0 to 31 indicating a message type. Message types are as follows:

Cisco ASA Series Syslog Messages

483
 Syslog Messages 722001 to 776020
722011

- 0—Normal
- 16—Logout
- 17—Closed due to error
- 18—Closed due to rekey
- 1-15, 19-31—Reserved and unused
• message—A text message from the SVC

Recommended Action None required.

722011
Error Message %ASA-5-722011: Group group User user-name IP IP_address SVC Message: type-num
/NOTICE: message

Explanation The SVC issued a message.

• type-num— A number from 0 to 31 indicating a message type. Message types are as follows:

- 0—Normal
- 16—Logout
- 17—Closed due to error
- 18—Closed due to rekey
- 1-15, 19-31—Reserved and unused
• message—A text message from the SVC

Recommended Action None required.

722012
Error Message %ASA-5-722012: Group group User user-name IP IP_address SVC Message: type-num
/INFO: message

Explanation The SVC issued a message.

• type-num— A number from 0 to 31 indicating a message type. Message types are as follows:

- 0—Normal
- 16—Logout
- 17—Closed due to error
- 18—Closed due to rekey
- 1-15, 19-31—Reserved and unused
• message—A text message from the SVC

Cisco ASA Series Syslog Messages

484
 Syslog Messages 722001 to 776020
722013

Recommended Action None required.

722013
Error Message %ASA-6-722013: Group group User user-name IP IP_address SVC Message: type-num
/INFO: message

Explanation The SVC issued a message.

• type-num— A number from 0 to 31 indicating a message type. Message types are as follows:

- 0—Normal
- 16—Logout
- 17—Closed due to error
- 18—Closed due to rekey
- 1-15, 19-31—Reserved and unused
• message—A text message from the SVC

Recommended Action None required.

722014
Error Message %ASA-6-722014: Group group User user-name IP IP_address SVC Message: type-num
/INFO: message

Explanation The SVC issued a message.

• type-num— A number from 0 to 31 indicating a message type. Message types are as follows:

- 0—Normal.
- 16—Logout
- 17—Closed due to error
- 18—Closed due to rekey
- 1-15, 19-31—Reserved and unused
• message—A text message from the SVC

Recommended Action None required.

722015
Error Message %ASA-4-722015: Group group User user-name IP IP_address Unknown SVC frame
type: type-num

Explanation The SVC sent an invalid frame type to the device, which might be caused by an SVC version
incompatibility.

Cisco ASA Series Syslog Messages

485
 Syslog Messages 722001 to 776020
722016

• type-num—The number identifier of the frame type

Recommended Action Verify the SVC version.

722016
Error Message %ASA-4-722016: Group group User user-name IP IP_address Bad SVC frame length:
length expected: expected-length

Explanation The expected amount of data was not available from the SVC, which might be caused by an
SVC version incompatibility.
Recommended Action Verify the SVC version.

722017
Error Message %ASA-4-722017: Group group User user-name IP IP_address Bad SVC framing:
525446, reserved: 0

Explanation The SVC sent a badly framed datagram, which might be caused by an SVC version
incompatibility.
Recommended Action Verify the SVC version.

722018
Error Message %ASA-4-722018: Group group User user-name IP IP_address Bad SVC protocol
version: version , expected: expected-version

Explanation The SVC sent a version unknown to the device, which might be caused by an SVC version
incompatibility.
Recommended Action Verify the SVC version.

722019
Error Message %ASA-4-722019: Group group User user-name IP IP_address Not enough data for
an SVC header: length

Explanation The expected amount of data was not available from the SVC, which might be caused by an
SVC version incompatibility.
Recommended Action Verify the SVC version.

722020
Error Message %ASA-3-722020: TunnelGroup tunnel_group GroupPolicy group_policy User user-name
IP IP_address No address available for SVC connection

Explanation Address assignment failed for the AnyConnect session. No IP addresses are available.

Cisco ASA Series Syslog Messages

486
 Syslog Messages 722001 to 776020
722021

• tunnel_group—The name of the tunnel group that the user was assigned to or used to log in
• group_policy —The name of the group policy that the user was assigned to
• user-name —The name of the user with which this message is associated
• IP_address —The public IP (Internet) address of the client machine

Recommended Action Check the configuration listed in the ip local ip command to see if enough addresses
exist in the pools that have been assigned to the tunnel group and the group policy. Check the DHCP
configuration and status. Check the address assignment configuration. Enable IPAA syslog messages to
determine why the AnyConnect client cannot obtain an IP address.

722021
Error Message %ASA-3-722021: Group group User user-name IP IP_address Unable to start
compression due to lack of memory resources

Explanation There is not enough memory to perform the action.

Recommended Action Purchase more memory, upgrade the device, or reduce the load on the device.

722022
Error Message %ASA-6-722022: Group group-name User user-name IP addr (TCP | UDP) connection
established (with | without) compression

Explanation The TCP or UDP connection was established with or without compression.
Recommended Action None required.

722023
Error Message %ASA-6-722023: Group group User user-name IP IP_address SVC connection
terminated {with|without} compression

Explanation The SVC terminated either with or without compression.

Recommended Action None required.

722024
Error Message %ASA-6-722024: SVC Global Compression Enabled

Explanation Subsequent SVC connections will be allowed to perform tunnel compression if SVC compression
is enabled in the corresponding user or group configuration.
Recommended Action None required.

Cisco ASA Series Syslog Messages

487
 Syslog Messages 722001 to 776020
722025

722025
Error Message %ASA-6-722025: SVC Global Compression Disabled

Explanation Subsequent SVC connections will not be allowed to perform tunnel compression.
Recommended Action None required.

722026
Error Message %ASA-6-722026: Group group User user-name IP IP_address SVC compression history
reset

Explanation A compression error occurred. The SVC and the ASA corrected it.
Recommended Action None required.

722027
Error Message %ASA-6-722027: Group group User user-name IP IP_address SVC decompression
history reset

Explanation A decompression error occurred. The SVC and the ASA corrected it.
Recommended Action None required.

722028
Error Message %ASA-5-722028: Group group User user-name IP IP_address Stale SVC connection
closed.

Explanation An unused SVC connection was closed.

Recommended Action None required. However, the client may be having trouble connecting if multiple
connections are established. The SVC log should be examined.

722029
Error Message %ASA-7-722029: Group group User user-name IP IP_address SVC Session Termination:
Conns: connections , DPD Conns: DPD_conns , Comp resets: compression_resets , Dcmp resets:
decompression_resets

Explanation The number of connections, reconnections, and resets that have occurred are reported. If
connections is greater than 1 or the number of DPD_conns, compression_resets, or decompression_resets
is greater than 0, it may indicate network reliability problems, which may be beyond the control of the ASA
administrator. If there are many connections or DPD connections, the user may be having problems connecting
and may experience poor performance.
• connections—The total number of connections during this session (one is normal)
• DPD_conns—The number of reconnections due to DPD

Cisco ASA Series Syslog Messages

488
 Syslog Messages 722001 to 776020
722030

• compression_resets—The number of compression history resets

• decompression_resets—The number of decompression history resets

Recommended Action The SVC log should be examined. You may want to research and take appropriate
action to resolve possible network reliability problems.

722030
Error Message %ASA-7-722030: Group group User user-name IP IP_address SVC Session Termination:
In: data_bytes (+ctrl_bytes ) bytes, data_pkts (+ctrl_pkts ) packets, drop_pkts drops

Explanation End-of-session statistics are being recorded.

• data_bytes—The number of inbound (from SVC) data bytes
• ctrl_bytes—The number of inbound control bytes
• data_pkts—The number of inbound data packets
• ctrl_pkts—The number of inbound control packets
• drop_pkts—The number of inbound packets that were dropped

Recommended Action None required.

722031
Error Message %ASA-7-722031: Group group User user-name IP IP_address SVC Session Termination:
Out: data_bytes (+ctrl_bytes ) bytes, data_pkts (+ctrl_pkts ) packets, drop_pkts drops.

Explanation End-of-session statistics are being recorded.

• data_bytes—The number of outbound (to SVC) data bytes
• ctrl_bytes—The number of outbound control bytes
• data_pkts—The number of outbound data packets
• ctrl_pkts—The number of outbound control packets
• ctrl_pkts—The number of outbound packets that were dropped

Recommended Action None required.

722032
Error Message %ASA-5-722032: Group group User user-name IP IP_address New SVC connection
replacing old connection.

Explanation A new SVC connection is replacing an existing one. You may be having trouble connecting.
Recommended Action Examine the SVC log.

Cisco ASA Series Syslog Messages

489
 Syslog Messages 722001 to 776020
722033

722033
Error Message %ASA-5-722033: Group group User user-name IP IP_address First SVC connection
established for SVC session.

Explanation The first SVC connection was established for the SVC session.
Recommended Action None required.

722034
Error Message %ASA-5-722034: Group group User user-name IP IP_address New SVC connection,
no existing connection.

Explanation A reconnection attempt has occurred. An SVC connection is replacing a previously closed
connection. There is no existing connection for this session because the connection was already dropped by
the SVC or the ASA. You may be having trouble connecting.
Recommended Action Examine the ASA log and SVC log.

722035
Error Message %ASA-3-722035: Group group User user-name IP IP_address Received large packet
length (threshold num ).

Explanation A large packet was received from the client.

• length—The length of the large packet
• num—The threshold

Recommended Action Enter the anyconnect ssl df-bit-ignore enable command under the group policy to
allow the ASA to fragment the packets arriving with the DF bit set.

722036
Error Message %ASA-3-722036: Group group User user-name IP IP_address Transmitting large
packet length (threshold num ).

Explanation A large packet was sent to the client. The source of the packet may not be aware of the MTU
of the client. This could also be due to compression of non-compressible data.
• length—The length of the large packet
• num—The threshold

Recommended Action Turn off SVC compression, otherwise, none required.

Cisco ASA Series Syslog Messages

490
 Syslog Messages 722001 to 776020
722037

722037
Error Message %ASA-5-722037: Group group User user-name IP IP_address SVC closing connection:
reason .

Explanation An SVC connection was terminated for the given reason. This behavior may be normal, or you
may be having trouble connecting.
• reason—The reason that the SVC connection was terminated

Recommended Action Examine the SVC log.

722038
Error Message %ASA-5-722038: Group group-name User user-name IP IP_address SVC terminating
session: reason .

Explanation An SVC session was terminated for the given reason. This behavior may be normal, or you may
be having trouble connecting.
• reason—The reason that the SVC session was terminated

Recommended Action Examine the SVC log if the reason for termination was unexpected.

722039
Error Message %ASA-4-722039: Group group, User user, IP ip, SVC vpn-filter acl is an IPv6
ACL; ACL not applied.

Explanation The type of ACL to be applied is incorrect. An IPv6 ACL has been configured as an IPv4 ACL
through the vpn-filter command.
• group —The group policy name of the user
• user —The username
• ip —The public (not assigned) IP address of the user
• acl —The name of the invalid ACL

Recommended Action Validate the VPN filter and IPv6 VPN filter configurations on the ASA, and the filter
parameters on the AAA (RADIUS) server. Make sure that the correct type of ACL is specified.

722040
Error Message %ASA-4-722040: Group group, User user, IP ip, SVC 'ipv6-vpn-filter acl' is an
IPv4 ACL; ACL not applied

Explanation The type of ACL to be applied is incorrect. An IPv4 ACL has been configured as an IPv6 ACL
through the ipv6-vpn-filter command.

Cisco ASA Series Syslog Messages

491
 Syslog Messages 722001 to 776020
722041

• group —The group policy name of the user

• user —The username
• ip —The public (not assigned) IP address of the user
• acl —The name of the invalid ACL

Recommended Action Validate the VPN filter and IPv6 VPN filter configurations on the ASA and the filter
parameters on the AAA (RADIUS) server. Make sure that the correct type of ACL is specified.

722041
Error Message %ASA-4-722041: TunnelGroup tunnel_group GroupPolicy group_policy User username
IP peer_address No IPv6 address available for SVC connection.

Explanation An IPv6 address was not available for assignment to the remote SVC client.
• n —The SVC connection identifier

Recommended Action Augment or create an IPv6 address pool, if desired.

722042
Error Message %ASA-4-722042: Group group User user IP ip Invalid Cisco SSL Tunneling Protocol
version.

Explanation An invalid SVC or AnyConnect client is trying to connect.

• group —The name of the group policy with which the user is trying to connect
• user —The name of the user who is trying to connect
• ip —The IP address of the user who is trying to connect

Recommended Action Validate that the SVC or AnyConnect client is compatible with the ASA.

722043
Error Message %ASA-5-722043: Group group User user IP ip DTLS disabled: unable to negotiate
cipher.

Explanation The DTLS (UDP transport) cannot be established. The SSL encryption configuration was
probably changed.
• group —The name of the group policy with which the user is trying to connect
• user —The name of the user who is trying to connect
• ip —The IP address of the user who is trying to connect

Recommended Action Revert the SSL encryption configuration. Make sure there is at least one block cipher
(AES, DES, or 3DES) in the SSL encryption configuration.

Cisco ASA Series Syslog Messages

492
 Syslog Messages 722001 to 776020
722044

722044
Error Message %ASA-5-722044: Group group User user IP ip Unable to request ver address for
SSL tunnel.

Explanation An IP address cannot be requested because of low memory on the ASA.

• group —The name of the group policy with which the user is trying to connect
• user —The name of the user who is trying to connect
• ip —The IP address of the user who is trying to connect
• ver —Either IPv4 or IPv6, based on the IP address version being requested

Recommended Action Reduce the load on the ASA or add more memory.

722045
Error Message %ASA-3-722045: Connection terminated: no SSL tunnel initialization data.

Explanation Data to establish a connection is missing. This is a defect in the ASA software.
Recommended Action Contact the Cisco TAC for assistance.

722046
Error Message %ASA-3-722046: Group group User user IP ip Session terminated: unable to
establish tunnel.

Explanation The ASA cannot set up connection parameters. This is a defect in the ASA software.
• group —The name of the group policy with which the user is trying to connect
• user —The name of the user who is trying to connect
• ip —The IP address of the user who is trying to connect

Recommended Action Contact the Cisco TAC for assistance.

722047
Error Message %ASA-4-722047: Group group User user IP ip Tunnel terminated: SVC not enabled
or invalid SVC image on the ASA.

Explanation The user logged in via the web browser and tried to start the SVC or AnyConnect client. The
SVC service is not enabled globally, or the SVC image is invalid or corrupted. The tunnel connection has
been terminated, but the clientless connection remains.
• group —The name of the group policy with which the user is trying to connect
• user —The name of the user who is trying to connect

Cisco ASA Series Syslog Messages

493
 Syslog Messages 722001 to 776020
722048

• ip —The IP address of the user who is trying to connect

Recommended Action Enable the SVC globally using the svc enable command. Validate the integrity of
versions of the SVC images by reloading new images using the svc image command.

722048
Error Message %ASA-4-722048: Group group User user IP ip Tunnel terminated: SVC not enabled
for the user.

Explanation The user logged in via the web browser, and tried to start the SVC or AnyConnect client. The
SVC service is not enabled for this user. The tunnel connection has been terminated, but the clientless
connection remains.
• group —The name of the group policy with which the user is trying to connect
• user —The name of the user who is trying to connect
• ip —The IP address of the user who is trying to connect

Recommended Action Enable the service for this user using the group-policy and username commands.

722049
Error Message %ASA-4-722049: Group group User user IP ip Session terminated: SVC not enabled
or invalid image on the ASA.

Explanation The user logged in via the AnyConnect client. The SVC service is not enabled globally, or the
SVC image is invalid or corrupted. The session connection has been terminated.
• group —The name of the group policy with which the user is trying to connect
• user —The name of the user who is trying to connect
• ip —The IP address of the user who is trying to connect

Recommended Action Enable the SVC globally using the svc-enable command. Validate the integrity and
versions of the SVC images by reloading new images using the svc image command.

722050
Error Message %ASA-4-722050: Group group User user IP ip Session terminated: SVC not enabled
for the user.

Explanation The user logged in through the AnyConnect client. The SVC service is not enabled for this user.
The session connection has been terminated.
• group —The name of the group policy with which the user is trying to connect
• user —The name of the user who is trying to connect
• ip —The IP address of the user who is trying to connect

Cisco ASA Series Syslog Messages

494
 Syslog Messages 722001 to 776020
722051

Recommended Action Enable the service for this user using the group-policy and username commands.

722051
Error Message %ASA-6-722051: Group group-policy User username IP public-ip IPv4 Address
assigned-ip IPv6 Address assigned-ip assigned to session

Explanation The specified address has been assigned to the given user.
• group-policy —The group policy that allowed the user to gain access
• username —The name of the user
• public-ip —The public IP address of the connected client
• assigned-ip —The IPv4 or IPv6 address that is assigned to the client

Recommended Action None required.

722053
Error Message %ASA-6-722053: Group g User u IP ip Unknown client user-agent connection.

Explanation An unknown or unsupported SSL VPN client has connected to the ASA. Older clients include
the Cisco SVC and the Cisco AnyConnect client earlier than Version 2.3.1.
• g —The group policy under which the user logged in
• u —The name of the user
• ip —The IP address of the client
• user-agent —The user agent (usually includes the version) received from the client

Recommended Action Upgrade to a supported Cisco SSL VPN client.

722054
Error Message %ASA-4-722054: Group group policy User user name IP remote IP SVC terminating
connection: Failed to install Redirect URL: redirect URL Redirect ACL: non_exist for assigned
IP

Explanation An error occurred for an AnyConnect VPN connection when a redirect URL was installed, and
the ACL was received from the ISE, but the redirect ACL does not exist on the ASA.
• group policy —The group policy that allowed the user to gain access
• user name —Username of the requester for the remote access
• remote IP — Remote IP address that the connection request is coming from
• redirect URL —The URL for the HTTP traffic redirection
• assigned IP —The IP address that is assigned to the user

Cisco ASA Series Syslog Messages

495
 Syslog Messages 722001 to 776020
722055

Recommended Action Configure the redirect ACL on the ASA.

722055
Error Message %ASA-6-722055: Group group-policy User username IP public-ip Client Type:
user-agent

Explanation The indicated user is attempting to connect with the given user-agent.
• group-policy —The group policy that allowed the user to gain access
• username —The name of the user
• public-ip —The public IP address of the connected client
• user-agent —The user-agent string provided by the connecting client. Usually includes the AnyConnect
version and host operating system for AnyConnect clients.

Recommended Action None required.

722056
Error Message %ASA-4-722055: Unsupported AnyConnect client connection rejected from ip
address. Client info: user-agent string. Reason: reason

Explanation This syslog indicates that an AnyConnect client connection is rejected. The reason for this is
provided in the syslog along with the client information.
• ip address —IP address from which a connection with the old client is attempted,
• user- agent string —User-Agent header in the client request. Usually includes the AnyConnect version
and host operating system for AnyConnect clients
• reason —Reason for rejection

Recommended Action Use the client information and reason provided in the syslog to resolve the issue.

Messages 723001 to 737036

This section includes messages from 723001 to 737036.

723001
Error Message %ASA-6-723001: Group group-name , User user-name , IP IP_address : WebVPN
Citrix ICA connection connection is up.

Explanation The Citrix connection is up.

• group-name—The name of the Citrix group
• user-name—The name of the Citrix user

Cisco ASA Series Syslog Messages

496
 Syslog Messages 722001 to 776020
723002

• IP_address—The IP address of the Citrix user

• connection—The Citrix connection identifier

Recommended Action None required.

723002
Error Message %ASA-6-723002: Group group-name , User user-name , IP IP_address : WebVPN
Citrix ICA connection connection is down.

Explanation The Citrix connection is down.

• group-name—The name of the Citrix group
• user-name—The name of the Citrix user
• IP_address—The IP address of the Citrix user
• connection—The Citrix connection identifier

Recommended Action No action is required when the Citrix ICA connection is terminated intentionally by
the client, the server, or the ASA administrator. However, if this is not the case, verify that the WebVPN
session in which the Citrix ICA connection is set up is still active. If it is inactive, then receiving this message
is normal. If the WebVPN session is still active, verify that the ICA client and Citrix server both work correctly
and that there is no error displayed. If not, bring either or both up or respond to any error. If this message is
still received, contact the Cisco TAC and provide the following information:
• Network topology
• Delay and packet loss
• Citrix server configuration
• Citrix ICA client information
• Steps to reproduce the problem
• Complete text of all associated messages

723003
Error Message %ASA-7-723003: No memory for WebVPN Citrix ICA connection connection .

Explanation The ASA is running out of memory. The Citrix connection was rejected.
• connection—The Citrix connection identifier

Recommended Action Verify that the ASA is working correctly. Pay special attention to memory and buffer
usage. If the ASA is under heavy load, buy more memory and upgrade the ASA or reduce the load on the
ASA. If the problem persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

497
 Syslog Messages 722001 to 776020
723004

723004
Error Message %ASA-7-723004: WebVPN Citrix encountered bad flow control flow .

Explanation The ASA encountered an internal flow control mismatch, which can be caused by massive data
flow, such as might occur during stress testing or with a high volume of ICA connections.
Recommended Action Reduce ICA connectivity to the ASA. If the problem persists, contact the Cisco TAC.

723005
Error Message %ASA-7-723005: No channel to set up WebVPN Citrix ICA connection.

Explanation The ASA was unable to create a new channel for Citrix.
Recommended Action Verify that the Citrix ICA client and the Citrix server are still alive. If not, bring them
back up and retest. Check the ASA load, paying special attention to memory and buffer usage. If the ASA is
under heavy load, upgrade the ASA, add memory, or reduce the load. If the problem persists, contact the
Cisco TAC.

723006
Error Message %ASA-7-723006: WebVPN Citrix SOCKS errors.

Explanation An internal Citrix SOCKS error has occurred on the ASA.

Recommended Action Verify that the Citrix ICA client is working correctly. In addition, check the network
connection status between the Citrix ICA client and the ASA, paying attention to packet loss. Resolve any
abnormal network conditions. If the problem persists, contact the Cisco TAC.

723007
Error Message %ASA-7-723007: WebVPN Citrix ICA connection connection list is broken.

Explanation The ASA internal Citrix connection list is broken.

• connection—The Citrix connection identifier

Recommended Action Verify that the ASA is working correctly, paying special attention to memory and
buffer usage. If the ASA is under heavy load, upgrade the ASA, add memory, or reduce the load. If the problem
persists, contact the Cisco TAC.

723008
Error Message %ASA-7-723008: WebVPN Citrix ICA SOCKS Server server is invalid.

Explanation An attempt was made to access a Citrix Socks server that does not exist.
• server—The Citrix server identifier

Cisco ASA Series Syslog Messages

498
 Syslog Messages 722001 to 776020
723009

Recommended Action Verify that the ASA is working correctly. Note whether or not there is any memory
or buffer leakage. If this issue occurs frequently, capture information about memory usage, network topology,
and the conditions during which this message is received. Send this information to the Cisco TAC for review.
Make sure that the WebVPN session is still up while this message is being received. If not, determine the
reason that the WebVPN session is down. If the ASA is under heavy load, upgrade the ASA, add memory,
or reduce the load. If the problem persists, contact the Cisco TAC.

723009
Error Message %ASA-7-723009: Group group-name , User user-name , IP IP_address : WebVPN
Citrix received data on invalid connection connection .

Explanation Data was received on a Citrix connection that does not exist.
• group-name—The name of the Citrix group
• user-name—The name of the Citrix user
• IP_address—The IP address of the Citrix user
• connection—The Citrix connection identifier

Recommended Action The original published Citrix application connection was probably terminated, and
the remaining active published applications lost connectivity. Restart all published applications to generate a
new Citrix ICA tunnel. If the ASA is under heavy load, upgrade the ASA, add memory, or reduce the load.
If the problem persists, contact the Cisco TAC.

723010
Error Message %ASA-7-723010: Group group-name , User user-name , IP IP_address : WebVPN
Citrix received closing channel channel for invalid connection connection .

Explanation An abort was received on a nonexistent Citrix connection, which can be caused by massive data
flow (such as stress testing) or a high volume of ICA connections, especially during network delay or packet
loss.
• group-name—The name of the Citrix group
• user-name—The name of the Citrix user
• IP_address—The IP address of the Citrix user
• channel—The Citrix channel identifier
• connection—The Citrix connection identifier

Recommended Action Reduce the number of ICA connections to the ASA, obtain more memory for the
ASA, or resolve the network problems.

Cisco ASA Series Syslog Messages

499
 Syslog Messages 722001 to 776020
723011

723011
Error Message %ASA-7-723011: Group group-name , User user-name , IP IP_address : WebVPN
Citrix receives bad SOCKS socks message length msg-length. Expected length is exp-msg-length
.

Explanation The Citrix SOCKS message length is incorrect.

• group-name—The name of the Citrix group
• user-name—The name of the Citrix user
• IP_address—The IP address of the Citrix user

Recommended Action Verify that the Citrix ICA client is working correctly. In addition, check the network
connection status between the ICA client and the ASA, paying attention to packet loss. After resolving any
abnormal network conditions, if the problem still exists, contact the Cisco TAC.

723012
Error Message %ASA-7-723012: Group group-name , User user-name , IP IP_address : WebVPN
Citrix received bad SOCKS socks message format.

Explanation The Citrix SOCKS message format is incorrect.

• group-name—The name of the Citrix group
• user-name—The name of the Citrix user
• IP_address—The IP address of the Citrix user

Recommended Action Verify that the Citrix ICA client is working correctly. In addition, check the network
connection status between the ICA client and the ASA, paying attention to packet loss. After resolving any
abnormal network conditions, if the problem still exists, contact the Cisco TAC.

723013
Error Message %ASA-7-723013: WebVPN Citrix encountered invalid connection connection during
periodic timeout.

Explanation The ASA internal Citrix timer has expired, and the Citrix connection is invalid.
• connection—The Citrix connection identifier

Recommended Action Check the network connection between the Citrix ICA client and the ASA, and between
the ASA and the Citrix server. Resolve any abnormal network conditions, especially delay and packet loss.
Verify that the ASA works correctly, paying special attention to memory or buffer problems. If the ASA is
under heavy load, obtain more memory, upgrade the ASA, or reduce the load. If the problem persists, contact
the Cisco TAC.

Cisco ASA Series Syslog Messages

500
 Syslog Messages 722001 to 776020
723014

723014
Error Message %ASA-7-723014: Group group-name , User user-name , IP IP_address : WebVPN
Citrix TCP connection connection to server server on channel channel initiated.

Explanation The ASA internal Citrix Secure Gateway is connected to the Citrix server.
• group-name—The name of the Citrix group
• user-name—The name of the Citrix user
• IP_address—The IP address of the Citrix user
• connection—The connection name
• server—The Citrix server identifier
• channel—The Citrix channel identifier (hexadecimal)

Recommended Action None required.

724001
Error Message %ASA-4-724001: Group group-name User user-name IP IP_address WebVPN session
not allowed. Unable to determine if Cisco Secure Desktop was running on the client's
workstation.

Explanation The session was not allowed because an error occurred during processing of the CSD Host
Integrity Check results on the ASA.
• group-name—The name of the group
• user-name—The name of the user
• IP_address—The IP address

Recommended Action Determine whether the client firewall is truncating long URLs. Uninstall CSD from
the client and reconnect to the ASA.

724002
Error Message %ASA-4-724002: Group group-name User user-name IP IP_address WebVPN session
not terminated. Cisco Secure Desktop was not running on the client's workstation.

Explanation CSD is not running on the client machine.

• group-name—The name of the group
• user-name—The name of the user
• IP_address—The IP address

Recommended Action Verify that the end user can install and run CSD on the client machine.

Cisco ASA Series Syslog Messages

501
 Syslog Messages 722001 to 776020
725001

725001
Error Message %ASA-6-725001: Starting SSL handshake with peer-type interface :src-ip /src-port
to dst-ip /dst-port for protocol session.

Explanation The SSL handshake has started with the remote device, which can be a client or server.
• peer-type—Either the server or the client, depending on the device that initiated the connection
• interface—The interface name that the SSL session is using
• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number
• dst-ip—The destination IP address
• dst-port—The destination port number
• protocol—The SSL version used for the SSL handshake

Recommended Action None required.

725002
Error Message %ASA-6-725002: Device completed SSL handshake with peer-type interface :src-ip
/src-port to dst-ip /dst-port for protocol-version session

Explanation The SSL handshake has completed successfully with the remote device.
• peer-type—Either the server or the client, depending on the device that initiated the connection
• interface—The interface name that the SSL session is using
• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number
• dst-ip —The destination IP address
• dst-port —The destination port number
• protocol-version —The version of the SSL protocol being used: SSLv3, TLSv1, DTLSv1, TLSv1.1 or
TLSv1.2

Recommended Action None required.

725003
Error Message %ASA-6-725003: SSL peer-type interface :src-ip /src-port to dst-ip /dst-port
request to resume previous session.

Explanation The remote device is trying to resume a previous SSL session.

• peer-type—Either the server or the client, depending on the device that initiated the connection

Cisco ASA Series Syslog Messages

502
 Syslog Messages 722001 to 776020
725004

• interface—The interface name that the SSL session is using

• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number
• dst-ip —The destination IP address
• dst-port —The destination port number

Recommended Action None required.

725004
Error Message %ASA-6-725004: Device requesting certificate from SSL peer-type interface
:src-ip /src-port to dst-ip /dst-port for authentication.

Explanation The ASA has requested a client certificate for authentication.

• peer-type—Either the server or the client, depending on the device that initiated the connection
• interface—The interface name that the SSL session is using
• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number
• dst-ip —The destination IP address
• dst-port —The destination port number

Recommended Action None required.

725005
Error Message %ASA-6-725005: SSL peer-type interface :src-ip /src-port to dst-ip /dst-port
requesting our device certificate for authentication.

Explanation The server has requested the certificate of the ASA for authentication.
• peer-type—Either the server or the client, depending on the device that initiated the connection
• interface—The interface name that the SSL session is using
• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number
• dst-ip —The destination IP address
• dst-port —The destination port number

Recommended Action None required.

Cisco ASA Series Syslog Messages

503
 Syslog Messages 722001 to 776020
725006

725006
Error Message %ASA-6-725006: Device failed SSL handshake with peer-type interface :src-ip
/src-port to dst-ip /dst-port

Explanation The SSL handshake with the remote device has failed.
• peer-type—Either the server or the client, depending on the device that initiated the connection
• interface—The interface name that the SSL session is using
• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number
• dst-ip —The destination IP address
• dst-port —The destination port number

Recommended Action Look for syslog message 725014, which indicates the reason for the failure.

725007
Error Message %ASA-6-725007: SSL session with peer-type interface :src-ip /src-port to dst-ip
/dst-port terminated.

Explanation The SSL session has terminated.

• peer-type—Either the server or the client, depending on the device that initiated the connection
• interface—The interface name that the SSL session is using
• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number
• dst-ip —The destination IP address
• dst-port —The destination port number

Recommended Action None required.

725008
Error Message %ASA-7-725008: SSL peer-type interface :src-ip /src-port to dst-ip /dst-port
proposes the following n cipher(s).

Explanation The number of ciphers proposed by the remote SSL device are listed.
• peer-type—Either the server or the client, depending on the device that initiated the connection
• interface—The interface name that the SSL session is using
• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number

Cisco ASA Series Syslog Messages

504
 Syslog Messages 722001 to 776020
725009

• dst-ip —The destination IP address

• dst-port —The destination port number
• n —The number of supported ciphers

Recommended Action None required.

725009
Error Message %ASA-7-725009 Device proposes the following n cipher(s) peer-type interface
:src-ip /src-port to dst-ip /dst-port .

Explanation The number of ciphers proposed to the SSL server are listed.
• peer-type—Either the server or the client, depending on the device that initiated the connection
• interface—The interface name that the SSL session is using
• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number
• dst-ip —The destination IP address
• dst-port —The destination port number
• n —The number of supported ciphers

Recommended Action None required.

725010
Error Message %ASA-7-725010: Device supports the following n cipher(s).

Explanation The number of ciphers supported by the ASA for an SSL session are listed.
• n—The number of supported ciphers

Recommended Action None required.

725011
Error Message %ASA-7-725011 Cipher[order ]: cipher_name

Explanation Always following messages 725008, 725009, and 725010, this message indicates the cipher
name and its order of preference.
• order—The order of the cipher in the cipher list
• cipher_name—The name of the OpenSSL cipher from the cipher list

Recommended Action None required.

Cisco ASA Series Syslog Messages

505
 Syslog Messages 722001 to 776020
725012

725012
Error Message %ASA-7-725012: Device chooses cipher cipher for the SSL session with peer-type
interface :src-ip /src-port to dst-ip /dst-port.

Explanation The cipher that was chosen by the Cisco device for the SSL session is listed.
• cipher—The name of the OpenSSL cipher from the cipher list
• peer-type—Either the server or the client, depending on the device that initiated the connection
• interface—The interface name that the SSL session is using
• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number
• dst-ip —The destination IP address
• dst-port —The destination port number

Recommended Action None required.

725013
Error Message %ASA-7-725013 SSL peer-type interface :src-ip /src-port to dst-ip /dst-port
chooses cipher cipher

Explanation The cipher that was chosen by the server for the SSL session is identified.
• peer-type—Either the server or the client, depending on the device that initiated the connection
• interface—The interface name that the SSL session is using
• source-ip—The source IPv4 or IPv6 address
• src-port—The source port number
• dst-ip —The destination IP address
• dst-port —The destination port number
• cipher—The name of the OpenSSL cipher from the cipher list

Recommended Action None required.

725014
Error Message %ASA-7-725014 SSL lib error. Function: function Reason: reason

Explanation The reason for failure of the SSL handshake is indicated.

• function—The function name where the failure is reported
• reason—The description of the failure condition

Cisco ASA Series Syslog Messages

506
 Syslog Messages 722001 to 776020
725015

Recommended Action Include this message when reporting any SSL-related issue to the Cisco TAC.

725015
Error Message %ASA-3-725015 Error verifying client certificate. Public key size in client
certificate exceeds the maximum supported key size.

Explanation The verification of an SSL client certificate failed because of an unsupported (large) key size.
Recommended Action Use client certificates with key sizes that are less than or equal to 4096 bits.

725016
Error Message %ASA-6-725016: Device selects trust-point trustpoint for peer-type interface
:src-ip /src-port to dst-ip /dst-port

Explanation With server-name indication (SNI), the certificate used for a given connection may not be the
certificate configured on the interface. There is also no indication of which certificate trustpoint has been
selected. This syslog gives an indication of the trustpoint used by the connection (given by interface :src-ip
/src-port ).
• trustpoint —The name of the configured trustpoint that is being used for the specified connection
• interface —The name of the interface on the ASA
• src-ip —The IP address of the peer
• src-port —The port number of the peer
• dst-ip —The IP address of the destination
• dst-port —The port number of the destination

Recommended Action None required.

725017
Error Message %ASA-7-725017: No certificates received during the handshake with %s %s :%B
/%d to %B /%d for %s session

Explanation A remote client has not sent a valid certificate.

• remote_device —Identifies whether a handshake is performed with the client or server
• ctm->interface —The interface name on which the handshake is sent
• ctm->src_ip —The IP address of the SSL server, which will communicate with the client
• ctm->src_port —The port of the SSL server, which will communicate with the client
• ctm->dst_ip —The IP address of the client
• ctm->dst_port —The port of the client through which it responds
• s->method->version —The protocol version involved in the transaction (SSLv3, TLSv1, or DTLSv1)

Cisco ASA Series Syslog Messages

507
 Syslog Messages 722001 to 776020
726001

Recommended Action None required.

726001
Error Message %ASA-6-726001: Inspected im_protocol im_service Session between Client
im_client_1 and im_client_2 Packet flow from src_ifc :/sip /sport to dest_ifc :/dip /dport
Action: action Matched Class class_map_id class_map_name

Explanation An IM inspection was performed on an IM message and the specified criteria were satisfied.
The configured action is taken.
• im_protocol —MSN IM or Yahoo IM
• im_service —The IM services, such as chat, conference, file transfer, voice, video, games, or unknown
• im_client_1 , im_client_2 —The client peers that are using the IM service in the session:
client_login_name or “?”
• src_ifc —The source interface name
• sip —The source IP address
• sport —The source port
• dest_ifc —The destination interface name
• dip —The destination IP address
• dport —The destination port
• action —The action taken: reset connection, dropped connection, or received
• class_map_id —The matched class-map ID
• class_map_name —The matched class-map name

Recommended Action None required.

730001
Error Message %ASA-7-730001 Group groupname , User username , IP ipaddr : VLAN MAPPING to
VLAN vlanid

Explanation VLAN mapping succeeded.

• groupname —The group name
• username —The username
• ipaddr —The IP address of this session
• vlanid — The VLAN ID that is used for the VLAN mapping session

Recommended Action None required.

Cisco ASA Series Syslog Messages

508
 Syslog Messages 722001 to 776020
730002

730002
Error Message %ASA-7-730002 Group groupname , User username , IP ipaddr : VLAN MAPPING to
VLAN vlanid failed

Explanation VLAN mapping failed.

• groupname —The group name
• username —The username
• ipaddr —The IP address of this session
• vlanid — The VLAN ID that is used for the VLAN mapping session

Recommended Action Verify that all the VLAN mapping-related configurations are correct, and that the
VLAN ID is valid.

730003
Error Message %ASA-7-730003: NACApp sets IP ipaddr VLAN to vlanid

Explanation ASA receives an SNMP set message from NACApp to set the new VLAN ID for the session.
• ipaddr —The IP address of this session
• vlanid — The VLAN ID that is used for the VLAN mapping session

Recommended Action None required

730004
Error Message %ASA-6-730004: Group groupname User username IP ipaddr VLAN ID vlanid from
AAA ignored.

Explanation The VLAN ID received from AAA is different from the current one in use, and it is ignored for
the current session.
• groupname —The group name
• username —The username
• ipaddr —The IP address of this session
• vlanid — The VLAN ID that is used for the VLAN mapping session

Recommended Action If the newly received VLAN ID must be used, then the current session needs to be
torn down. Otherwise, no action is required.

Cisco ASA Series Syslog Messages

509
 Syslog Messages 722001 to 776020
730005

730005
Error Message %ASA-3-730005: Group DfltGrpPolicy User username IP VLAN Mapping error. VLAN
vlan_id may be out of range, unassigned to any interface or assigned to multiple interfaces

Explanation A VLAN mapping error has occurred. A VLAN may be out of range, unassigned to any interfaces,
or assigned to multiple interfaces.
Recommended Action Verify the VLAN ID configurations on the AAA server and ASA are both correct.

730006
Error Message %ASA-7-730006: Group groupname , User username , IP ipaddr : is on NACApp AUTH
VLAN vlanid .

Explanation The session is under NACApp posture assessment.

• groupname —The group name
• username —The username
• ipaddr —The IP address of this session
• vlanid — The VLAN ID that is used for the VLAN mapping session

Recommended Action None required.

730007
Error Message %ASA-7-73007: Group groupname , User username , IP ipaddr : changed VLAN to
<%s > ID vlanid

Explanation NACApp (Cisco NAC appliance) posture assessment is done with the session, the VLAN is
changed from AUTH VLAN to a new VLAN.
• groupname —The group name
• username —The username
• ipaddr —The IP address of this session
• %s —A string
• vlanid — The VLAN ID that is used for the VLAN mapping session

Recommended Action None required.

730008
Error Message %ASA-6-730008: Group groupname, User username, IP ipaddr, VLAN MAPPING timeout
waiting NACApp.

Cisco ASA Series Syslog Messages

510
 Syslog Messages 722001 to 776020
730009

Explanation NACApp (Cisco NAC appliance) posture assessment takes longer than the timeout value
configured.
• groupname —The group name
• username —The username
• ipaddr —The IP address of this session

Recommended Action Check the status of the NACApp setup.

730009
Error Message %ASA-5-730009: Group groupname , User username, IP ipaddr , CAS casaddr ,
capacity exceeded, terminating connection.

Explanation The load capacity of the NACApp (Cisco NAC appliance) CAS is execeeded, the new incoming
session that uses it is terminating.
• groupname —The group name
• username —The username
• ipaddr —The IP address of this session
• casaddr —The IP Address of CAS (Clean Access Server)

Recommended Action Review and revise planning for how many groups, and which groups, are associated
with the CAS to ensure that its load capacity is not exceeded.

730010
Error Message %ASA-7-730010: Group groupname , User username, IP ipaddr , VLAN Mapping is
enabled on VLAN vlanid .

Explanation VLAN mapping is enabled in the session.

• groupname —The group name
• username —The username
• ipaddr —The IP address of this session
• vlanid —The VLAN ID that is used for the VLAN mapping session

Recommended Action None required.

731001
Error Message %ASA-6-731001: NAC policy added: name: policyname Type: policytype .

Explanation A new NAC-policy has been added to the ASA.

• policyname—The NAC policy name

Cisco ASA Series Syslog Messages

511
 Syslog Messages 722001 to 776020
731002

• policytype—The type of NAC policy

Recommended Action None required.

731002
Error Message %ASA-6-731002: NAC policy deleted: name: policyname Type: policytype .

Explanation A NAC policy has been removed from the ASA.

• policyname—The NAC policy name
• policytype—The type of NAC policy

Recommended Action None required.

731003
Error Message %ASA-6-731003: nac-policy unused: name: policyname Type: policytype .

Explanation The NAC policy is unused because there is an existing NAC policy with the same name, but a
different type.
• policyname—The NAC policy name
• policytype—The type of NAC policy

Recommended Action If the new NAC policy must be used, the existing NAC policy must be removed first.
Otherwise, no action is required.

732001
Error Message %ASA-6-732001: Group groupname, User username, IP ipaddr, Fail to parse
NAC-SETTINGS nac-settings-id , terminating connection.

Explanation The ASA cannot apply the NAC settings because no memory is available.
• groupname —The group name
• username —The username
• ipaddr —The IP address of this session
• nac-settings-id — The ID that is used for the NAC filter

Recommended Action Upgrade the ASA memory. Resolve any errors in the log before this problem occurs.
If the problem persists, contact the Cisco TAC.

732002
Error Message %ASA-6-732002: Group groupname, User username, IP ipaddr, NAC-SETTINGS
settingsid from AAA ignored, existing NAC-SETTINGS settingsid_inuse used instead.

Cisco ASA Series Syslog Messages

512
 Syslog Messages 722001 to 776020
732003

Explanation The NAC settings ID cannot be applied because there is a different one for the session.
• groupname —The group name
• username —The username
• ipaddr —The IP address of this session
• settingsid — The settings ID, which should be a NAC policy name
• settingsid_inuse — The NAC settings ID that is currently in use

Recommended Action If the new NAC settings ID must be applied, then all the active sessions that use it
must be torn down first. Otherwise, no action is required.

732003
Error Message %ASA-6-732003: Group groupname, User username, IP ipaddr, NAC-SETTINGS
nac-settings-id from AAA is invalid, terminating connection.

Explanation The NAC settings received from AAA are invalid.

• groupname —The group name
• username —The username
• ipaddr —The IP address of this session
• nac-settings-id — The ID that is used for the NAC filter

Recommended Action Verify that the NAC settings configurations on the AAA server and ASA are both
correct.

733100
Error Message %ASA-4-733100: Object drop rate rate_ID exceeded. Current burst rate is rate_val
per second, max configured rate is rate_val ; Current average rate is rate_val per second,
max configured rate is rate_val ; Cumulative total count is total_cnt

Explanation The specified object in the message has exceeded the specified burst threshold rate or average
threshold rate. The object can be a drop activity of a host, TCP/UDP port, IP protocol, or various drops caused
by potential attacks. The ASA may be under attack.
• Object —The general or particular source of a drop rate count, which might include the following:

- Firewall
- Bad pkts
- Rate limit
- DoS attck
- ACL drop
- Conn limit
- ICMP attk

Cisco ASA Series Syslog Messages

513
 Syslog Messages 722001 to 776020
733100

- Scanning
- SYN attck
- Inspect
- Interface
(A citation of a particular interface object might take a number of forms. For example, you might see 80/HTTP,
which would signify port 80, with the well-known protocol HTTP.)
• rate_ID —The configured rate that is being exceeded. Most objects can be configured with up to three
different rates for different intervals.
• rate_val —A particular rate value.
• total_cnt —The total count since the object was created or cleared.

The following three examples show how these variables occur:

• ◦For an interface drop caused by a CPU or bus limitation:

%ASA-4-733100: [Interface] drop rate 1 exceeded. Current burst rate is 1 per second, max
configured rate is 8000; Current average rate is 2030 per second, max configured rate is
2000; Cumulative total count is 3930654.”

• ◦For a scanning drop caused by potential attacks:

ASA-4-733100: [Scanning] drop rate-1 exceeded. Current burst rate is 10 per second_max
configured rate is 10; Current average rate is 245 per second_max configured rate is 5;
Cumulative total count is 147409 (35 instances received)

• ◦For bad packets caused by potential attacks:

%ASA-4-733100: [Bad pkts] drop rate 1 exceeded. Current burst rate is 0 per second, max
configured rate is 400; Current average rate is 760 per second, max configured rate is 100;
Cumulative total count is 1938933

• ◦Because of the scanning rate configured and the threat-detection rate scanning-rate 3600
average-rate 15 command:

%ASA-4-733100: [144.60.88.2] drop rate-2 exceeded. Current burst rate is 0 per second, max
configured rate is 8; Current average rate is 5 per second, max configured rate is 4;
Cumulative total count is 38086
Perform the following steps according to the specified object type that appears in the message:
1 If the object in the message is one of the following:
• Firewall
• Bad pkts
• Rate limit
• DoS attck
• ACL drop

Cisco ASA Series Syslog Messages

514
 Syslog Messages 722001 to 776020
733101

• Conn limit
• ICMP attck
• Scanning
• SYN attck
• Inspect
• Interface

Recommended Action Check whether the drop rate is acceptable for the running environment.
1 Adjust the threshold rate of the particular drop to an appropriate value by using the threat-detection rate
xxx command, where xxx is one of the following:
• acl-drop
• bad-packet-drop
• conn-limit-drop
• dos-drop
• fw-drop
• icmp-drop
• inspect-drop
• interface-drop
• scanning-threat
• syn-attack

2 If the object in the message is a TCP or UDP port, an IP address, or a host drop, check whether or not the
drop rate is acceptable for the running environment.
3 Adjust the threshold rate of the particular drop to an appropriate value by using the threat-detection rate
bad-packet-drop command.

Note If you do not want the drop rate exceed warning to appear, you can disable it by using the no threat-detection
basic-threat command.

733101
Error Message %ASA-4-733101: Object objectIP (is targeted|is attacking). Current burst rate
is rate_val per second, max configured rate is rate_val ; Current average rate is rate_val
per second, max configured rate is rate_val ; Cumulative total count is total_cnt.

Explanation The ASA detected that a specific host (or several hosts in the same 1024-node subnet) is either
scanning the network (attacking), or is being scanned (targeted).
• object —Attacker or target (a specific host or several hosts in the same 1024-node subnet)

Cisco ASA Series Syslog Messages

515
 Syslog Messages 722001 to 776020
733102

• objectIP —The IP address of the scanning attacker or scanned target

• rate_val —A particular rate value
• total_cnt —The total count

The following two examples show how these variables occur:

%ASA-4-733101: Subnet 100.0.0.0 is targeted. Current burst rate is 200 per second, max
configured rate is 0; Current average rate is 0 per second, max configured rate is 0;
Cumulative total count is 2028.
%ASA-4-733101: Host 175.0.0.1 is attacking. Current burst rate is 200 per second, max
configured rate is 0; Current average rate is 0 per second, max configured rate is 0;
Cumulative total count is 2024
Recommended Action For the specific host or subnet, use the show threat-detection statistics host ip-address
ip-mask command to check the overall situation and then adjust the threshold rate of the scanning threat to
the appropriate value. After the appropriate value is determined, an optional action can be taken to shun those
host attackers (not subnet attacker) by configuring the threat-detection scanning-threat shun-host command.
You may specify certain hosts or object groups in the shun-host except list. For more information, see the
CLI configuration guide. If scanning detection is not desirable, you can disable this feature by using the no
threat-detection scanning command.

733102
Error Message %ASA-4-733102:Threat-detection adds host %I to shun list

Explanation A host has been shunned by the threat detection engine. When the threat-detection
scanning-threat shun command is configured, the attacking hosts will be shunned by the threat detection
engine.
• %I —A particular hostname

The following message shows how this command was implemented:

%ASA-4-733102: Threat-detection add host 11.1.1.40 to shun list

Recommended Action To investigate whether the shunned host is an actual attacker, use the threat-detection
statistics host ip-address command. If the shunned host is not an attacker, you can remove the shunned host
from the threat detection engine by using the clear threat-detection shun ip address command. To remove
all shunned hosts from the threat detection engine, use the clear shun command.
If you receive this message because an inappropriate threshold rate has been set to trigger the threat detection
engine, then adjust the threshold rate by using the threat-detection rate scanning-threat rate-interval x
average-rate y burst-rate z command.

733103
Error Message %ASA-4-733103: Threat-detection removes host %I from shun list

Explanation A host has been shunned by the threat detection engine. When you use the clear-threat-detection
shun command, the specified host will be removed from the shunned list.
• %I —A particular hostname

Cisco ASA Series Syslog Messages

516
 Syslog Messages 722001 to 776020
733104

The following message shows how this command is implemented:

%ASA-4-733103: Threat-detection removes host 11.1.1.40 from shun list

Recommended Action None required.

733104
Error Message %ASA-4-733104: TD_SYSLOG_TCP_INTERCEPT_AVERAGE_RATE_EXCEED

Explanation The ASA is under Syn flood attack and protected by the TCP intercept mechanism, if the average
rate for intercepted attacks exceeds the configured threshold. The message is showing which server is under
attack and where the attacks are coming from.
Recommended Action Write an ACL to filter out the attacks.

733105
Error Message %ASA-4-733105: TD_SYSLOG_TCP_INTERCEPT_BURST_RATE_EXCEED

Explanation The ASA is under Syn flood attack and protected by the TCP intercept mechanism, if the burst
rate for intercepted attacks exceeds the configured threshold. The message is showing which server is under
attack and where the attacks are coming from.
Recommended Action Write an ACL to filter out the attacks.

734001
Error Message %ASA-6-734001: DAP: User user, Addr ipaddr , Connection connection : The
following DAP records were selected for this connection: DAP record names

Explanation The DAP records that were selected for the connection are listed.
• user —The authenticated username
• ipaddr —The IP address of the remote client
• connection —The type of client connection, which can be one of the following:

- IPsec
- AnyConnect
- Clientless (web browser)
- Cut-Through-Proxy
- L2TP
• DAP record names —The comma-separated list of the DAP record names

Recommended Action None required.

Cisco ASA Series Syslog Messages

517
 Syslog Messages 722001 to 776020
734002

734002
Error Message %ASA-5-734002: DAP: User user, Addr ipaddr : Connection terrminated by the
following DAP records: DAP record names

Explanation The DAP records that terminated the connection are listed.
• user —The authenticated username
• ipaddr —The IP address of the remote client
• DAP record names —The comma-separated list of the DAP record names

Recommended Action None required.

734003
Error Message %ASA-7-734003: DAP: User name , Addr ipaddr : Session Attribute: attr name/value

Explanation The AAA and endpoint session attributes that are associated with the connection are listed.
• user —The authenticated username
• ipaddr —The IP address of the remote client
• attr/value —The AAA or endpoint attribute name and value

Recommended Action None required.

734004
Error Message %ASA-3-734004: DAP: Processing error: internal error code

Explanation A DAP processing error occurred.

• internal error code —The internal error string

Recommended Action Enable the debug dap errors command and re-run DAP processing for further
debugging information. If this does not resolve the issue, contact the Cisco TAC and provide the internal error
code and any information about the conditions that generated the error.

735001
Error Message %ASA-1-735001 IPMI: Cooling Fan var1 : OK

Explanation A cooling fan has been restored to normal operation.

• var1 —The device number markings

Recommended Action None required.

Cisco ASA Series Syslog Messages

518
 Syslog Messages 722001 to 776020
735002

735002
Error Message %ASA-1-735002 IPMI: Cooling Fan var1 : Failure Detected

Explanation A cooling fan has failed.

• var1 —The device number markings

Recommended Action Perform the following steps:

1 Check for obstructions that would prevent the fan from rotating.
2 Replace the cooling fan.
3 If the problem persists, record the message as it appears and contact the Cisco TAC.

735003
Error Message %ASA-1-735003 IPMI: Power Supply var1 : OK

Explanation A power supply has been restored to normal operation.

• var1 —The device number markings

Recommended Action None required.

735004
Error Message %ASA-1-735004 IPMI: Power Supply var1 : Failure Detected

Explanation AC power has been lost, or the power supply has failed.
• var1 —The device number markings

Recommended Action Perform the following steps:

1 Check for AC power failure.
2 Replace the power supply.
3 If the problem persists, record the message as it appears and contact the Cisco TAC.

735005
Error Message %ASA-1-735005 IPMI: Power Supply Unit Redundancy OK

Explanation Power supply unit redundancy has been restored.

Recommended Action None required.

735006
Error Message %ASA-1-735006 IPMI: Power Supply Unit Redundancy Lost

Cisco ASA Series Syslog Messages

519
 Syslog Messages 722001 to 776020
735007

Explanation A power supply failure occurred. Power supply unit redundancy has been lost, but the ASA is
functioning normally with minimum resources. Any further failures will result in an ASA shutdown.
Recommended Action To regain full redundancy, perform the following steps:
1 Check for AC power failure.
2 Replace the power supply.
3 If the problem persists, record the message as it appears and contact the Cisco TAC.

735007
Error Message %ASA-1-735007 IPMI: CPU var1 : Temp: var2 var3 , Critical

Explanation The CPU has reached a critical temperature.

• var1 —The device number markings
• var2 —The temperature value
• var3 —Temperature value units (C, F)

Recommended Action Record the message as it appears and contact the Cisco TAC.

735008
Error Message %ASA-1-735008 IPMI: Chassis Ambient var1 : Temp: var2 var3 , Critical

Explanation A chassis ambient temperature sensor has reached a critical level.

• var1 —The device number markings
• var2 —The temperature value
• var3 —Temperature value units (C, F)

Recommended Action Record the message as it appears and contact the Cisco TAC.

735009
Error Message %ASA-2-735009: IPMI: Environment Monitoring has failed initialization and
configuration. Environment Monitoring is not running.

Explanation Environment monitoring has experienced a fatal error during initialization and was unable to
continue.
Recommended Action Collect the output of the show environment and debug ipmi commands. Record the
message as it appears and contact the Cisco TAC.

735010
Error Message %ASA-3-735010: IPMI: Environment Monitoring has failed to update one or more
of its records.

Cisco ASA Series Syslog Messages

520
 Syslog Messages 722001 to 776020
735011

Explanation Environment monitoring has experienced an error that temporarily prevented it from updating
one or more of its records.
Recommended Action If this message appears repeatedly, collect the output from the show environment
driver and debug ipmi commands. Record the message as it appears and contact the Cisco TAC.

735011
Error Message %ASA-1-735011: Power Supply var1 : Fan OK

Explanation The power supply fan has returned to a working operating state.
• var1 — Fan number

Recommended Action None required.

735012
Error Message %ASA-1-735012: Power Supply var1 : Fan Failure Detected

Explanation The power supply fan has failed.

• var1 — Fan number

Recommended Action Contact Cisco TAC to troubleshoot the failure. Power down the unit until this failure
is resolved.

735013
Error Message %ASA-1-735013: Voltage Channel var1 : Voltage OK

Explanation A voltage channel has returned to a normal operating level.

• var1 — Voltage channel number

Recommended Action None required.

735014
Error Message %ASA-1-735014: Voltage Channel var1: Voltage Critical

Explanation A voltage channel has changed to a critical level.

• var1 — Voltage channel number

Recommended Action Contact Cisco TAC to troubleshoot the failure. Power down the unit until this failure
is resolved.

Cisco ASA Series Syslog Messages

521
 Syslog Messages 722001 to 776020
735015

735015
Error Message %ASA-4-735015: CPU var1 : Temp: var2 var3 , Warm

Explanation The CPU temperature is warmer than the normal operating range.
• var1 —CPU Number
• var2 —Temperature Value
• var3 —Units

Recommended Action Continue to monitor this component to ensure that it does not reach a critical
temperature.

735016
Error Message %ASA-4-735016: Chassis Ambient var1 : Temp: var2 var3 , Warm

Explanation The chassis temperature is warmer than the normal operating range.
• var1 —Chassis Sensor Number
• var2 —Temperature Value
• var3 —Units

Recommended Action Continue to monitor this component to ensure that it does not reach a critical
temperature.

735017
Error Message %ASA-1-735017: Power Supply var1 : Temp: var2 var3 , OK

Explanation The power supply temperature has returned to a normal operating temperature.
• var1 —Power Supply Number
• var2 —Temperature Value
• var3 —Units

Recommended Action None required.

735018
Error Message %ASA-4-735018: Power Supply var1 : Temp: var2 var3 , Critical

Explanation The power supply has reached a critical operating temperature.

• var1 —Power Supply Number
• var2 —Temperature Value

Cisco ASA Series Syslog Messages

522
 Syslog Messages 722001 to 776020
735019

• var3 —Units

Recommended Action Contact Cisco TAC to troubleshoot the failure. Power down the unit until this failure
is resolved.

735019
Error Message %ASA-4-735019: Power Supply var1 : Temp: var2 var3 , Warm

Explanation The power supply temperature is warmer than the normal operating range.
• var1 —Power Supply Number
• var2 —Temperature Value
• var3 —Units

Recommended Action Continue to monitor this component to ensure that it does not reach a critical
temperature.

735020
Error Message %ASA-1-735020: CPU var1: Temp: var2 var3 OK

Explanation The CPU temperature has returned to the normal operating temperature.
• var1 —CPU Number
• var2 —Temperature Value
• var3 —Units

Recommended Action None required.

735021
Error Message %ASA-1-735021: Chassis var1: Temp: var2 var3 OK

Explanation The chassis temperature has returned to the normal operating temperature.
• var1 —Chassis Sensor Number
• var2 —Temperature Value
• var3 —Units

Recommended Action None required.

735022
Error Message %ASA-1-735022: CPU# is running beyond the max thermal operating temperature
and the device will be shutting down immediately to prevent permanent damage to the CPU.

Cisco ASA Series Syslog Messages

523
 Syslog Messages 722001 to 776020
735023

Explanation The ASA has detected a CPU running beyond the maximum thermal operating temperature,
and will shut down immediately after detection.
Recommended Action The chassis and CPU need to be inspected immediately for ventilation issues.

735023
Error Message %ASA-2-735023: ASA was previously shutdown due to the CPU complex running
beyond the maximum thermal operating temperature. The chassis needs to be inspected
immediately for ventilation issues.

Explanation At boot time, the ASA detected a shutdown that occurred because a CPU was running beyond
the maximum safe operating temperature. Using the show environment command will indicate that this event
has occurred.
Recommended Action The chassis need to be inspected immediately for ventilation issues.

735024
Error Message %ASA-1-735024: IO Hub var1 : Temp: var2 var3 , OK

Explanation The IO hub temperature has returned to the normal operating temperature.
• ar1 - IO hub number
• var2 - Temperature value
• var3 – Units

Recommended Action None required.

735025
Error Message %ASA-1-735025: IO Hub var1 : Temp: var2 var3 , Critical

Explanation The IO hub temperature has a critical temperature.

• ar1 - IO hub number
• var2 - Temperature value
• var3 – Units

Recommended Action Record the message as it appears and contact the Cisco TAC.

735026
Error Message %ASA-4-735026: IO Hub var1 : Temp: var2 var3 , Warm

Explanation The IO hub temperature is warmer than the normal operating range.
• ar1 - IO hub number

Cisco ASA Series Syslog Messages

524
 Syslog Messages 722001 to 776020
735027

• var2 - Temperature value

• var3 – Units

Recommended Action Continue to monitor this component to ensure that it does not reach a critical
temperature.

735027
Error Message %ASA-1-735027: CPU cpu_num Voltage Regulator is running beyond the max thermal
operating temperature and the device will be shutting down immediately. The chassis and CPU
need to be inspected immediately for ventilation issues.

Explanation The ASA has detected a CPU voltage regulator running beyond the maximum thermal operating
temperature, and shuts down immediately after detection.
• cpu_num —The number to identify which CPU voltage regulator experienced the thermal event

Recommended Action The chassis and CPU need to be inspected immediately for ventilation issues.

735028
Error Message %ASA-2-735028: ASA was previously shutdown due to a CPU Voltage Regulator
running beyond the max thermal operating temperature. The chassis and CPU need to be inspected
immediately for ventilation issues.

Explanation At boot time, the ASA detected a shutdown that occurred because of a CPU voltage regulator
running beyond the maximum safe operating temperature. Enter the show environment command to indicate
that this event has occurred.
Recommended Action The chassis and CPU need to be inspected immediately for ventilation issues.

735029
Error Message %ASA-1-735029: IO Hub is running beyond the max thermal operating temperature
and the device will be shutting down immediately to prevent permanent damage to the circuit.

Explanation The ASA has detected that the IO hub is running beyond the maximum thermal operating
temperature, and will shut down immediately after detection.
Recommended Action The chassis and IO hub need to be inspected immediately for ventilation issues.

736001
Error Message %ASA-2-736001: Unable to allocate enough memory at boot for jumbo-frame
reservation. Jumbo-frame support has been disabled.

Explanation Insufficient memory has been detected when jumbo frame support was being configured. As a
result, jumbo-frame support was disabled.

Cisco ASA Series Syslog Messages

525
 Syslog Messages 722001 to 776020
737001

Recommended Action Try reenabling jumbo frame support using the jumbo-frame reservation command.
Save the running configuration and reboot the ASA. If the problem persists, contact the Cisco TAC.

737001
Error Message %ASA-7-737001: IPAA: Received message message-type

Explanation The IP address assignment process received a message.

• message-type —The message received by the IP address assignment process

Recommended Action None required.

737002
Error Message %ASA-3-737002: IPAA: Received unknown message num variables

Explanation The IP address assignment process received a message.

• num —The identifier of the message received by the IP address assignment process

Recommended Action None required.

737003
Error Message %ASA-5-737003: IPAA: DHCP configured, no viable servers found for tunnel-group
tunnel-group

Explanation The DHCP server configuration for the given tunnel group is not valid.
• tunnel-group —The tunnel group that IP address assignment is using for configuration

Recommended Action Validate the DHCP configuration for the tunnel group. Make sure that the DHCP
server is online.

737004
Error Message %ASA-5-737004: IPAA: DHCP configured, request failed for tunnel-group
'tunnel-group'

Explanation The DHCP server configuration for the given tunnel group is not valid.
• tunnel-group —The tunnel group that IP address assignment is using for configuration

Recommended Action Validate the DHCP configuration for the tunnel group. Make sure that the DHCP
server is online.

Cisco ASA Series Syslog Messages

526
 Syslog Messages 722001 to 776020
737005

737005
Error Message %ASA-6-737005: IPAA: DHCP configured, request succeeded for tunnel-group
tunnel-group

Explanation The DHCP server request has succeeded.

• tunnel-group —The tunnel group that IP address assignment is using for configuration

Recommended Action None required.

737006
Error Message %ASA-6-737006: IPAA: Local pool request succeeded for tunnel-group tunnel-group

Explanation The local pool request has succeeded.

• tunnel-group —The tunnel group that IP address assignment is using for configuration

Recommended Action None required.

737007
Error Message %ASA-5-737007: IPAA: Local pool request failed for tunnel-group tunnel-group

Explanation The local pool request has failed. The pool assigned to the tunnel group may be exhausted.
• tunnel-group —The tunnel group that IP address assignment is using for configuration

Recommended Action Validate the IP local pool configuration by using the show ip local pool command.

737008
Error Message %ASA-5-737008: IPAA: 'tunnel-group' not found

Explanation The tunnel group was not found when trying to acquire an IP address for configuration. A
software defect may cause this message to be generated.
• tunnel-group —The tunnel group that IP address assignment is using for configuration

Recommended Action Check the tunnel group configuration. Contact the Cisco TAC and report the issue.

737009
Error Message %ASA-6-737009: IPAA: AAA assigned address ip-address , request failed

Explanation The remote access client software requested the use of a particular address. The request to the
AAA server to use this address failed. The address may be in use.
• ip-address —The IPv4 or IPv6 address that the client requested

Cisco ASA Series Syslog Messages

527
 Syslog Messages 722001 to 776020
737010

Recommended Action Check the AAA server status and the status of IP local pools.

737010
Error Message %ASA-6-737010: IPAA: AAA assigned address ip-address , request succeeded

Explanation The remote access client software requested the use of a particular address and successfully
received this address.
• ip-address —The IPv4 or IPv6 address that the client requested

Recommended Action None required.

737011
Error Message %ASA-5-737011: IPAA: AAA assigned ip-address , not permitted, retrying

Explanation The remote access client software requested the use of a particular address. The vpn-addr-assign
aaa command is not configured. An alternatively configured address assignment method will be used.
• ip-address —The IPv4 or IPv6 address that the client requested

Recommended Action If you want to permit clients to specify their own address, enable the vpn-addr-assign
aaa command.

737012
Error Message %ASA-4-737012: IPAA: Address assignment failed

Explanation The remote access client software request of a particular address failed.
• ip-address —The IP address that the client requested

Recommended Action If using IP local pools, validate the local pool configuration. If using AAA, validate
the configuration and status of the AAA server. If using DHCP, validate the configuration and status of the
DHCP server. Increase the logging level (use notification or informational) to obtain additional messages to
identify the reason for the failure.

737013
Error Message %ASA-4-737013: IPAA: Error freeing address ip-address , not found

Explanation The ASA tried to free an address, but it was not on the allocated list because of a recent
configuration change.
• ip-address —The IPv4 or IPv6 address to be released

Recommended Action Validate your address assignment configuration. If this message recurs, it might be
due to a software defect. Contact the Cisco TAC and report the issue.

Cisco ASA Series Syslog Messages

528
 Syslog Messages 722001 to 776020
737014

737014
Error Message %ASA-6-737014: IPAA: Freeing AAA address ip-address

Explanation The ASA successfully released the IP address assigned through AAA.
• ip-address —The IPv4 or IPv6 address to be released

Recommended Action None required.

737015
Error Message %ASA-6-737015: IPAA: Freeing DHCP address ip-address

Explanation The ASA successfully released the IP address assigned through DHCP.
• ip-address —The IP address to be released

Recommended Action None required.

737016
Error Message %ASA-6-737016: IPAA: Freeing local pool address ip-address

Explanation The ASA successfully released the IP address assigned through local pools.
• ip-address —The IPv4 or IPv6 address to be released

Recommended Action None required.

737017
Error Message %ASA-6-737017: IPAA: DHCP request attempt num succeeded

Explanation The ASA successfully sent a request to a DHCP server.

• num —The attempt number

Recommended Action None required.

737018
Error Message %ASA-5-737018: IPAA: DHCP request attempt num failed

Explanation The ASA failed to send a request to a DHCP server.

• num —The attempt number

Recommended Action Validate the DHCP configuration and connectivity to the DHCP server.

Cisco ASA Series Syslog Messages

529
 Syslog Messages 722001 to 776020
737019

737019
Error Message %ASA-4-737019: IPAA: Unable to get address from group-policy or tunnel-group
local pools

Explanation The ASA failed to acquire an address from the local pools configured on the group policy or
tunnel group. The local pools may be exhausted.
Recommended Action Validate the local pool configuration and status. Validate the group policy and tunnel
group configuration of local pools.

737023
Error Message %ASA-5-737023: IPAA: Unable to allocate memory to store local pool address
ip-address

Explanation The ASA is low on memory.

• ip-address —The IP address that was acquired

Recommended Action The ASA may be overloaded and need more memory, or there may be a memory leak
caused by a software defect. Contact the Cisco TAC and report the issue.

737024
Error Message %ASA-5-737024: IPAA: Client requested address ip-address , already in use,
retrying

Explanation The client requested an IP address that is already in use. The request will be tried using a new
IP address.
• ip-address —The IP address that the client requested

Recommended Action None required.

737025
Error Message %ASA-5-737025: IPAA: Duplicate local pool address found, ip-address in
quarantine

Explanation The IP address that was to be given to the client is already in use. The IP address has been
removed from the pool and will not be reused.
• ip-address —The IP address that was acquired

Recommended Action Validate the local pool configuration; there may be an overlap caused by a software
defect. Contact the Cisco TAC and report the issue.

Cisco ASA Series Syslog Messages

530
 Syslog Messages 722001 to 776020
737026

737026
Error Message %ASA-6-737026: IPAA: Client assigned ip-address from local pool

Explanation The client has assigned the given address from a local pool.
• ip-address —The IP address that was assigned to the client

Recommended Action None required.

737027
Error Message %ASA-3-737027: IPAA: No data for address request

Explanation A software defect has been found.

Recommended Action Contact the Cisco TAC and report the issue.

737028
Error Message %ASA-4-737028: IPAA: Unable to send ip-address to standby: communication
failure

Explanation The active ASA was unable to communicate with the standby ASA. The failover pair may be
out-of-sync.
• ip-address —The IP address that was assigned to the client

Recommended Action Validate the failover configuration and status.

737029
Error Message %ASA-6-737029: IPAA: Added ip-address to standby

Explanation The standby ASA accepted the IP address assignment.

• ip-address —The IP address that was assigned to the client

Recommended Action None required.

737030
Error Message %ASA-4-737030: IPAA: Unable to send ip-address to standby: address in use

Explanation The standby ASA has the given address already in use when the active ASA attempted to acquire
it. The failover pair may be out-of-sync.
• ip-address —The IP address that was assigned to the client

Recommended Action Validate the failover configuration and status.

Cisco ASA Series Syslog Messages

531
 Syslog Messages 722001 to 776020
737031

737031
Error Message %ASA-6-737031: IPAA: Removed ip-address from standby

Explanation The standby ASA cleared the IP address assignment.

• ip-address —The IP address that was assigned to the client

Recommended Action None required.

737032
Error Message %ASA-4-737032: IPAA: Unable to remove ip-address from standby: address not
found

Explanation The standby ASA did not have an IP address in use when the active ASA attempted to release
it. The failover pair may be out-of-sync.
• ip-address —The IP address that was assigned to the client

Recommended Action Validate the failover configuration and status.

737033
Error Message %ASA-4-737033: IPAA: Unable to assign addr_allocator provided IP address
ip_addr to client. This IP address has already been assigned by previous_addr_allocator

Explanation The address assigned by the AAA/DHCP/local pool is already in use.

• addr_allocator —The DHCP/AAA/local pool
• ip_addr —The IP address allocated by the DHCP/AAA/local pool
• previous_ addr_allocator —The address allocater that already assigned the IP address (local pool, AAA,
or DHCP)

Recommended Action Validate the AAA/DHCP/local pool address configurations. Overlap may occur.

737034
Error Message %ASA-5-737034: IPAA: Session=<session>, <IP version> address: <explanation>

Explanation The IP address assignment process is unable to provide an address. The <explanation> text will
describe the reason.
Recommended Action Action will be based on explanation.

737035
Error Message %ASA-7-737035: IPAA: Session=<session>, '<message type>' message queued

Cisco ASA Series Syslog Messages

532
 Syslog Messages 722001 to 776020
737036

Explanation A message is queued to the IP address assignment. This corresponds with syslog 737001. This
message is not rate limited.
Recommended Action No action required.

737036
Error Message %ASA-6-737035: IPAA: Session=<session>, Client assigned <address> from DHCP

Explanation IP address assignment process has provided a DHCP provisioned address back to the VPN
client. This message is not rate limited.
Recommended Action No action required.

Messages 741000 to 776020

This section includes messages from 741000 to 776020.

741000
Error Message %ASA-6-741000: Coredump filesystem image created on variable 1 -size variable
2 MB

Explanation A core dump file system was successfully created. The file system is used to manage core dumps
by capping the amount of disk space that core dumps may use.
• variable 1 —The file system on which the core dumps are placed (for example, disk0:, disk1:, and flash:)
• variable 2 —The size of the created core dump file system in MB

Recommended Action Make sure that you save your configuration after creating the core dump file system.

741001
Error Message %ASA-6-741001: Coredump filesystem image on variable 1 - resized from variable
2 MB to variable 3 MB

Explanation The core dump file system has been successfully resized.
• variable 1 —The file system on which the core dumps are placed
• variable 2 —The size of the previous core dump file system in MB
• variable 3 —The size of the current, newly resized core dump file system in MB

Recommended Action Make sure that you save your configuration after resizing the core dump file system.
Resizing the core dump file system deletes the contents of the existing core dump file system. As a result,
make sure that you archive any information before you resize the core dump file system.

Cisco ASA Series Syslog Messages

533
 Syslog Messages 722001 to 776020
741002

741002
Error Message %ASA-6-741002: Coredump log and filesystem contents cleared on variable 1

Explanation All core dumps have been deleted from the core dump file system, and the core dump log has
been cleared. The core dump file system and coredump log are always synchronized with each other.
• variable 1 —The file system on which the core dumps are placed (for example, disk0:, disk1:,and flash:)

Recommended Action None required. You can clear the core dump file system to reset it to a known state
using the clear coredump command.

741003
Error Message %ASA-6-741003: Coredump filesystem and its contents removed on variable 1

Explanation The core dump file system and its contents have been removed, and the core dump feature has
been disabled.
• variable 1 —The file system on which the core dumps are placed (for example, disk0:, disk1:,and flash:)

Recommended Action Make sure that you save your configuration after the core dump feature has been
disabled.

741004
Error Message %ASA-6-741004: Coredump configuration reset to default values

Explanation The core dump configuration has been reset to its default value, which is disabled.
Recommended Action Make sure that you save your configuration after the core dump feature has been
disabled.

741005
Error Message %ASA-4-741005: Coredump operation variable 1 failed with error variable 2
variable 3

Explanation An error occurred during the performance of a core dump-related operation.

• variable 1 —This variable may have the following values:

- CREATE_FSYS—An error occurred when creating the core dump file system.
- CLEAR_LOG—An error occurred when clearing the core dump log.
- DELETE_FSYS—An error occurred when deleting the core dump file system.
- CLEAR_FSYS—An error occurred when removing the contents of the core dump file system.
- MOUNT_FSYS—An error occurred when mounting the core dump file system.

Cisco ASA Series Syslog Messages

534
 Syslog Messages 722001 to 776020
741006

• variable 2 —The decimal number that provides additional information about the cause of the error
specified in variable 1 .
• variable 3 —The descriptive ASCII string associated with variable 2. The ASCII string can have the
following values:

- coredump files already exist

- unable to create coredump filesystem
- unable to create loopback device
- filesystem type not supported
- unable to delete the coredump filesystem
- unable to delete loopback device
- unable to unmount coredump filesystem
- unable to mount coredump filesystem
- unable to mount loopback device
- unable to clear coredump filesystem
- coredump filesystem not found
- requested coredump filesystem too big
- coredump operation aborted by administrator
- coredump command execution failed
- coredump IFS error encountered
- coredump, unidentified error encountered
Recommended Action Make sure that the core dump feature is disabled in the configuration, and send the
message to the Cisco TAC for further analysis.

741006
Error Message %ASA-4-741006: Unable to write Coredump Helper configuration, reason variable
1

Explanation An error occurred when writing to the coredump helper configuration file. This error occurs
only if disk0: is full. The configuration file is located in disk0:.coredumpinfo/coredump.cfg.
• variable 1 —This variable includes a basic file system-related string that indicates why the writing of
the core dump helper configuration file failed.

Recommended Action Disable the core dump feature, remove unneeded items from disk0:, and then reenable
core dumps, if desired.

742001
Error Message %ASA-3-742001: failed to read master key for password encryption from persistent
store

Cisco ASA Series Syslog Messages

535
 Syslog Messages 722001 to 776020
742002

Explanation An attempt to read the master password encryption key from the nonvolatile memory after
bootup failed. Encrypted passwords in the configuration are not decrypted unless the master key is set to the
correct value using the key config-key password encryption command.
Recommended Action If there are encrypted passwords in the configuration that must be used, set the master
key to the previous value used to encrypt the password using the key config-key password encryption
command. If there are no encrypted passwords or they can be discarded, set a new master key. If password
encryption is not used, no action is required.

742002
Error Message %ASA-3-742002: failed to set master key for password encryption

Explanation An attempt to read the key config-key password encryption command failed. The error may
be caused by the following reasons:
• Configuration from a nonsecure terminal (for example, over a Telnet connection) was made.
• Failover is enabled, but it does not use an encrypted link.
• Another user is setting the key at the same time.
• When trying to change the key, the old key is incorrect.
• The key is too small to be secure.

Other reasons for the error may be valid. In these cases, the actual error is printed in response to the command.
Recommended Action Correct the problem indicated in the command response.

742003
Error Message %ASA-3-742003: failed to save master key for password encryption, reason
reason_text

Explanation An attempt to save the master key to nonvolatile memory failed. The actual reason is specified
by the reason_text parameter. The reason can be an out-of-memory condition, or the nonvolatile store can be
inconsistent.
Recommended Action If the problem persists, reformat the nonvolatile store that is used to save the key by
using the write erase command. Before performing this step, make sure that you back up the out-of-the-box
configuration. Then reenter the write erase command.

742004
Error Message %ASA-3-742004: failed to sync master key for password encryption, reason
reason_text

Explanation An attempt to synchronize the master key to the peer failed. The actual reason is specified by
the reason_text parameter.
Recommended Action Try to correct the problem specified in the reason_text parameter.

Cisco ASA Series Syslog Messages

536
 Syslog Messages 722001 to 776020
742005

742005
Error Message %ASA-3-742005: cipher text enc_pass is not compatible with the configured
master key or the cipher text has been tampered with

Explanation An attempt to decrypt a password failed. The password may have been encrypted using a master
key that is different from the current master key, or the encrypted password has been changed from its original
form.
Recommended Action If the correct master key is not being used, correct the problem. If the encrypted
password has been modified, reapply the configuration in question with a new password.

742006
Error Message %ASA-3-742006: password decryption failed due to unavailable memory

Explanation An attempt to decrypt a password failed because no memory was available. Features using this
password will not work as desired.
Recommended Action Correct the memory problem.

742007
Error Message %ASA-3-742007: password encryption failed due to unavailable memory

Explanation An attempt to encrypt a password failed because no memory was available. Passwords may be
left in clear text form in the configuration.
Recommended Action Correct the memory problem, and reapply the configuration that failed password
encryption.

742008
Error Message %ASA-3-742008: password enc_pass decryption failed due to decoding error

Explanation Password decryption failed because of decoding errors, which may occur if the encrypted
password has been modified after being encrypted.
Recommended Action Reapply the configuration in question with a clear text password.

742009
Error Message %ASA-3-742009: password encryption failed due to decoding error

Explanation Password encryption failed because of decoding errors, which may be an internal software error.
Recommended Action Reapply the configuration in question with a clear text password. If the problem
persists, contact the Cisco TAC.

Cisco ASA Series Syslog Messages

537
 Syslog Messages 722001 to 776020
742010

742010
Error Message %ASA-3-742010: encrypted password enc_pass is not well formed

Explanation The encrypted password provided in the command is not well formed. The password may not
be a valid, encrypted password, or it may have been modified since it was encrypted.
• reason_text —A string that represents the actual cause of the failure
• enc_pass —The encrypted password that is related to the issue

Recommended Action Reapply the configuration in question with a clear text password.

743000
Error Message %ASA-1-743000: The PCI device with vendor ID: vendor_id device ID: device_id
located at bus:device.function bus_num:dev_num, func_num has a link link_attr_name of
actual_link_attr_val when it should have a link link_attr_name of expected_link_attr_val .

Explanation A PCI device in the system is not configured correctly, which may result in the system not
performing at its optimum level.
Recommended Action Collect the output of the show controller pci detail command, and contact the Cisco
TAC.

743001
Error Message %ASA-1-743001: Backplane health monitoring detected link failure

Explanation A hardware failure has probably occurred and has been detected on one of the links between
the ASA Services Module and the switch chassis.
Recommended Action Contact the Cisco TAC.

743002
Error Message %ASA-1-743002: Backplane health monitoring detected link OK

Explanation A link has been restored between the ASA Services Module and the switch chassis. However,
the failure and subsequent recovery probably indicates a hardware failure.
Recommended Action Contact the Cisco TAC.

743004
Error Message %ASA-1-743004: System is not fully operational - PCI device with vendor ID
vendor_id (vendor_name ), device ID device_id (device_name ) not found

Explanation A PCI device in the system that is needed for it to be fully operational was not found.
• vendor_id —Hexadecimal value that identifies the device vendor

Cisco ASA Series Syslog Messages

538
 Syslog Messages 722001 to 776020
743010

• vendor_name —Text string that identifies the vendor name

• device_id —Hexadecimal value that identifies the vendor device
• device_name —Text string that identifies the device name

Recommended Action Collect the output of the show controller pci detail command and contact the Cisco
TAC.

743010
Error Message %ASA-3-743010: EOBC RPC server failed to start for client module client name
.

Explanation The service failed to start for a particular client of the EOBC RPC service on the server.
Recommended Action Call the Cisco TAC.

743011
Error Message %ASA-3-743011: EOBC RPC call failed, return code code string.

Explanation The EOBC RPC client failed to make an RPC to the intended server.
Recommended Action Call the Cisco TAC.

746001
Error Message %ASA-6-746001: user-identity: activated import user groups | activated host
names | user-to-IP address databases download started

Explanation A database (user groups, hostnames, or IP addresses) download has started.

Recommended Action None required.

746002
Error Message %ASA-6-746002: user-identity: activated import user groups | activated host
names | user-to-IP address databases download complete

Explanation A database (user groups, hostnames, or IP addresses) download has completed.

Recommended Action None required.

746003
Error Message %ASA-3-746003: user-identity: activated import user groups | activated host
names | user-to-IP address databases download failed - reason

Explanation A database (user groups, hostnames, or IP addresses) download has failed because of a timeout.

Cisco ASA Series Syslog Messages

539
 Syslog Messages 722001 to 776020
746004

Recommended Action Check the off-box AD agent status. If the AD agent is down, resolve that issue first.
If the AD agent is up and running, try to download the database again. If the problem persists, contact the
Cisco TAC.

746004
Error Message %ASA-4-746004: user identity: Total number of activated user groups exceeds
the max_groups groups for this platform.

Explanation The total number of activated user groups exceeds the maximum number of 256 user groups
for this platform.
Recommended Action Too many user groups have been configured and activated. Reduce the number of
configured user groups. Run the clear user-identity user no-policy-activated command to release user
records that have not been activated in any policy. Run the show user-identity user all command to check
the total number of users in the database.

746005
Error Message %ASA-3-746005: user-identity: The AD Agent AD agent IP address cannot be
reached - reason [action ]

Explanation The ASA cannot reach the AD agent. There has been no response from the AD agent, or the
RADIUS registration failed because the buffer was too small.
Recommended Action Check the network connection between the AD agent and the ASA. Try to reach
another AD agent, if one is configured and available. If the problem persists, contact the Cisco TAC.

746006
Error Message %ASA-4-746006: user-identity: Out of sync with AD Agent, start bulk download

Explanation The AD agent cannot update the IP-user mapping events on the ASA and the AD agent event
log overflows, which causes inconsistency between the AD agent and the ASA IP-user database.
Recommended Action None required. If this message persists, check the connection between the AD agent
and the ASA.

746007
Error Message %ASA-5-746007: user-identity: NetBIOS response failed from User user_name at
user_ip

Explanation No NetBIOS response was received for the number of retries made.
Recommended Action None required.

746008
Error Message %ASA-6-746008: user-identity: NetBIOS Probe Process started

Cisco ASA Series Syslog Messages

540
 Syslog Messages 722001 to 776020
746009

Explanation The NetBIOS process has started.

Recommended Action None required.

746009
Error Message %ASA-6-746009: user-identity: NetBIOS Probe Process stopped

Explanation The NetBIOS process has stopped.

Recommended Action None required.

746010
Error Message %ASA-3-746010: user-identity: update import-user domain_name \\group_name -
Import Failed [reason ]

Explanation Entering the user-identity update import-user username command failed to update a user
element. Reasons for failure include the following: timeout, partial update, import aborted, group does not
exist, or no reason given.
Recommended Action If the reason for failure does not exist, verify that the group name is correct in the
policy. Otherwise, check the connectivity between the ASA and the AD server.

746011
Error Message %ASA-4-746011: Total number of users created exceeds the maximum number of
max_users for this platform.

Explanation The AD group has more than the hard-coded maximum number (64000) of levels. Too many
users have been configured in the activated policy.
Recommended Action Change your policies so that the number of configured users and users under configured
groups does not exceed the limit.

746012
Error Message %ASA-5-746012: user-identity: Add IP-User mapping IP Address - domain_name
\user_name result - reason

Explanation A new user-IP mapping has been added to the user-to-IP address mapping database. The status
of the operation (success or failure) is indicated. The success reason is VPN user. The failure reasons include
the following: Maximum user limit reached and Duplicated address.
Recommended Action None required.

746013
Error Message %ASA-5-746013: user-identity: Delete IP-User mapping IP Address - domain_name
\user_name result - reason

Cisco ASA Series Syslog Messages

541
 Syslog Messages 722001 to 776020
746014

Explanation A change has been made to the user-to-IP address mapping database. The status of the operation
(success or failure) is indicated. The success reasons include the following: Inactive timeout, NetBIOS probing
failed, PIP notification, VPN user logout, Cut-through-proxy user logout, and MAC address mismatch. The
failure reason is PIP notification.
Recommended Action None required.

746014
Error Message %ASA-5-746014: user-identity: [FQDN] fqdn address IP Address obsolete.

Explanation A fully qualified domain name has become obsolete.

Recommended Action None required.

746015
Error Message %ASA-5-746015: user-identity: FQDN] fqdn resolved IP address .

Explanation A fully qualified domain name lookup has succeeded.

Recommended Action None required.

746016
Error Message %ASA-3-746016: user-identity: DNS lookup failed, reason: reason

Explanation A DNS lookup has failed. Failure reasons include timeout, unresolvable, and no memory.
Recommended Action Verify that the FQDN is valid, and that the DNS server is reachable from the ASA.
If the problem persists, contact the Cisco TAC.

746017
Error Message %ASA-6-746017: user-identity: Update import-user domain_name \\group_name

Explanation The user-identity update import-user command has been issued.

Recommended Action None required.

746018
Error Message %ASA-6-746018: user-identity: Update import-user domain_name \\group_name
done

Explanation The user-identity update import-user command has been issued, and the import has been
completed successfully.
Recommended Action None requried.

Cisco ASA Series Syslog Messages

542
 Syslog Messages 722001 to 776020
746019

746019
Error Message %ASA-3-746019: user-identity: Update |Remove AD Agent AD agent IP Address
IP-user mapping user_IP - domain_name \user_name failed

Explanation The ASA failed to update or remove an IP-user mapping on the AD agent.
Recommended Action Check the status of the AD agent and the connectivity between the ASA and the AD
agent. If the problem persists, contact the Cisco TAC.

747001
Error Message %ASA-3-747001: Clustering: Recovered from state machine event queue depleted.
Event (event-id , ptr-in-hex , ptr-in-hex ) dropped. Current state state-name , stack
ptr-in-hex , ptr-in-hex , ptr-in-hex , ptr-in-hex , ptr-in-hex , ptr-in-hex

Explanation The cluster FSM event queue is full, and a new event has been dropped.
Recommended Action None.

747002
Error Message %ASA-5-747002: Clustering: Recovered from state machine dropped event (event-id
, ptr-in-hex , ptr-in-hex ). Intended state: state-name . Current state: state-name .

Explanation The cluster FSM received an event that is incompatible with the current state.
Recommended Action None.

747003
Error Message %ASA-5-747003: Clustering: Recovered from state machine failure to process
event (event-id , ptr-in-hex , ptr-in-hex ) at state state-name .

Explanation The cluster FSM failed to process an event for all reasons given.
Recommended Action None.

747004
Error Message %ASA-6-747004: Clustering: state machine changed from state state-name to
state-name .

Explanation The cluster FSM has progressed to a new state.

Recommended Action None.

Cisco ASA Series Syslog Messages

543
 Syslog Messages 722001 to 776020
747005

747005
Error Message %ASA-7-747005: Clustering: State machine notify event event-name (event-id ,
ptr-in-hex , ptr-in-hex )

Explanation The cluster FSM has notified clients about an event.

Recommended Action None.

747006
Error Message %ASA-7-747006: Clustering: State machine is at state state-name

Explanation The cluster FSM moved to a stable state; that is, Disabled, Slave, or Master.
Recommended Action None.

747007
Error Message %ASA-5-747007: Clustering: Recovered from finding stray config sync thread,
stack ptr-in-hex , ptr-in-hex , ptr-in-hex , ptr-in-hex , ptr-in-hex , ptr-in-hex .

Explanation Astray configuration sync thread has been detected.

Recommended Action None.

747008
Error Message %ASA-4-747008: Clustering: New cluster member name with serial number
serial-number-A rejected due to name conflict with existing unit with serial number
serial-number-B .

Explanation The same unit name has been configured on multiple units.
Recommended Action None.

747009
Error Message %ASA-2-747009: Clustering: Fatal error due to failure to create RPC server
for module module name .

Explanation The ASA failed to create an RPC server.

Recommended Action Disable clustering on this unit and try to re-enable it. Contact the Cisco TAC if the
problem persists.

747010
Error Message %ASA-3-747010: Clustering: RPC call failed, message message-name , return code
code-value .

Cisco ASA Series Syslog Messages

544
 Syslog Messages 722001 to 776020
747011

Explanation An RPC call failure has occurred. The system tries to recover from the failure.
Recommended Action None.

747011
Error Message %ASA-2-747011: Clustering: Memory allocation error.

Explanation A memory allocation failure occurred in clustering.

Recommended Action Disable clustering on this unit and try to re-enable it. If the problem persists, check
the memory usage on the ASA.

747012
Error Message %ASA-3-747012: Clustering: Failed to replicate global object id hex-id-value
in domain domain-name to peer unit-name , continuing operation.

Explanation A global object ID replication failure has occurred.

Recommended Action None.

747013
Error Message %ASA-3-747013: Clustering: Failed to remove global object id hex-id-value in
domain domain-name from peer unit-name , continuing operation.

Explanation A global object ID removal failure has occurred.

Recommended Action None.

747014
Error Message %ASA-3-747014: Clustering: Failed to install global object id hex-id-value
in domain domain-name , continuing operation.

Explanation A global object ID installation failure has occurred.

Recommended Action None.

747015
Error Message %ASA-4-747015: Clustering: Forcing stray member unit-name to leave the cluster.

Explanation A stray cluster member has been found.

Recommended Action None.

Cisco ASA Series Syslog Messages

545
 Syslog Messages 722001 to 776020
747016

747016
Error Message %ASA-4-747016: Clustering: Found a split cluster with both unit-name-A and
unit-name-B as master units. Master role retained by unit-name-A , unit-name-B will leave,
then join as a slave.

Explanation A split cluster has been found.

Recommended Action None.

747017
Error Message %ASA-4-747017: Clustering: Failed to enroll unit unit-name due to maximum
member limit limit-value reached.

Explanation The ASA failed to enroll a new unit because the maximum member limit has been reached.
Recommended Action None.

747018
Error Message %ASA-3-747018: Clustering: State progression failed due to timeout in module
module-name .

Explanation The cluster FSM progression has timed out.

Recommended Action None.

747019
Error Message %ASA-4-747019: Clustering: New cluster member name rejected due to Cluster
Control Link IP subnet mismatch (ip-address /ip-mask on new unit, ip-address /ip-mask on
local unit).

Explanation The master unit found that a new joining unit has an incompatible cluster interface IP address.
Recommended Action None.

747020
Error Message %ASA-4-747020: Clustering: New cluster member unit-name rejected due to
encryption license mismatch.

Explanation The master unit found that a new joining unit has an incompatible encryption license.
Recommended Action None.

Cisco ASA Series Syslog Messages

546
 Syslog Messages 722001 to 776020
747021

747021
Error Message %ASA-3-747021: Clustering: Master unit unit-name is quitting due to interface
health check failure on interface-name .

Explanation The master unit has disabled clustering because of an interface health check failure.
Recommended Action None.

747022
Error Message %ASA-3-747022: Clustering: Asking slave unit unit-name to quit because it
failed interface health check x times, rejoin will be attempted after y min. Failed interface:
interface-name .

Explanation This syslog message occurs when the maximum number of rejoin attempts has not been exceeded.
A slave unit has disabled clustering because of an interface health check failure for the specified amount of
time. This unit will re-enable itself automatically after the specified amount of time (ms).
Recommended Action None.

747023
Error Message %ASA-3-747023: Master unit %s[unit name] is quitting due to Security Service
Module health check failure, and master's Security Service Module state is %s[SSM state,
which can be UP/DOWN/INIT]. Rejoin will be attempted after %d[rejoin delay time] minutes.

Explanation SSM health check failure on slave and master asks slave to quit with rejoin.
Recommended Action None.

747024
Error Message %ASA-3-747024: Asking slave unit %s[unit name] to quit due to its Security
Service Module health check failure, and its Security Service Module state is %s[SSM state].
The slave will decide whether to rejoin based on the configurations.

Explanation SSM health check failure on slave and master asks slave to quit with slave to decide whether
to rejoin or not.
Recommended Action None.

747025
Error Message %ASA-4-747025: Clustering: New cluster member unit-name rejected due to
firewall mode mismatch.

Explanation A master unit found a joining unit that has an incompatible firewall mode.
Recommended Action None.

Cisco ASA Series Syslog Messages

547
 Syslog Messages 722001 to 776020
747026

747026
Error Message %ASA-4-747026: Clustering: New cluster member unit-name rejected due to cluster
interface name mismatch (ifc-name on new unit, ifc-name on local unit).

Explanation A master unit found a joining unit that has an incompatible cluster control link interface name.
Recommended Action None.

747027
Error Message %ASA-4-747027: Clustering: Failed to enroll unit unit-name due to insufficient
size of cluster pool pool-name in context-name .

Explanation A master unit could not enroll a joining unit because of the size limit of the minimal cluster
pool configured.
Recommended Action None.

747028
Error Message %ASA-4-747028: Clustering: New cluster member unit-name rejected due to
interface mode mismatch (mode-name on new unit, mode-name on local unit).

Explanation A master unit found a joining unit that has an incompatible interface-mode, either spanned or
individual.
Recommended Action None.

747029
Error Message %ASA-4-747029: Clustering: Unit unit-name is quitting due to Cluster Control
Link down.

Explanation A unit disabled clustering because of a cluster interface failure.

Recommended Action None.

747030
Error Message %ASA-3-747030: Clustering: Asking slave unit unit-name to quit because it
failed interface health check x times (last failure on interface-name ), Clustering must
be manually enabled on the unit to re-join.

Explanation An interface health check has failed and the maximum number of rejoin attempts has been
exceeded. A slave unit has disabled clustering because of an interface health check failure.
Recommended Action None.

Cisco ASA Series Syslog Messages

548
 Syslog Messages 722001 to 776020
747031

747031
Error Message %ASA-3-747031: Clustering: Platform mismatch between cluster master
(platform-type ) and joining unit unit-name (platform-type ). unit-name aborting cluster
join.

Explanation The joining unit's platform type does not match with that of the cluster master.
• unit-name —Name of the unit in the cluster bootstrap
• platform-type —Type of ASA platform

Recommended Action Make sure that the joining unit has the same platform type as that of the cluster master.

747032
Error Message %ASA-3-747032: Clustering: Service module mismatch between cluster master
(module-name ) and joining unit unit-name (module-name )in slot slot-number . unit-name
aborting cluster join.

Explanation The joining unit's external modules are not consistent (module type and order in which they are
installed) with those on the cluster master.
• module-name— Name of the external module
• unit-name —Name of the unit in the cluster bootstrap
• slot-number —The number of the slot in which the mismatch occurred

Recommended Action Make sure that the modules installed on the joining unit are of the same type and are
in the same order as they are in the cluster master.

747033
Error Message %ASA-3-747033: Clustering: Interface mismatch between cluster master and
joining unit unit-name . unit-name aborting cluster join.

Explanation The joining unit's interfaces are not the same as those on the cluster master.
• unit-name —Name of the unit in the cluster bootstrap

Recommended Action Make sure that the interfaces available on the joining unit are the same as those on
the cluster master.

747034
Error Message %ASA-4-747034: Unit %s is quitting due to Cluster Control Link down (%d times
after last rejoin). Rejoin will be attempted after %d minutes.

Explanation Cluster Control Link down and the unit is kicked out with rejoin.

Cisco ASA Series Syslog Messages

549
 Syslog Messages 722001 to 776020
747035

Recommended Action Wait for the unit to rejoin.

747035
Error Message %ASA-4-747035: Unit %s is quitting due to Cluster Control Link down. Clustering
must be manually enabled on the unit to rejoin.

Explanation Cluster Control Link down and the unit is kicked out without rejoin.
Recommended Action Rejoin the unit manually.

747036
Error Message %ASA-3-747036: Application software mismatch between cluster master %s[Master
unit name] (%s[Master application software name]) and joining unit (%s[Joining unit
application software name]). %s[Joining member name] aborting cluster join.

Explanation The applications on master and the joining slave are not the same. Slave will be kicked out.
Recommended Action Make sure that the slave run the same applications/services, and manually rejoin the
unit.

747037
Error Message %ASA-3-747037: Asking slave unit %s to quit due to its Security Service Module
health check failure %d times, and its Security Service Module state is %s. Rejoin will be
attempted after %d minutes.

Explanation SSM health check failure on slave and master asks slave to quit with rejoin.
Recommended Action None.

747038
Error Message %ASA-3-747038: Asking slave unit %s to quit due to Security Service Module
health check failure %d times, and its Security Service Card Module is %s. Clustering must
be manually enabled on this unit to rejoin.

Explanation SSM health check failure on slave and master asks slave to quit with rejoin.
Recommended Action Manually rejoin the unit.

747039
Error Message %ASA-3-747039: Unit %s is quitting due to system failure for %d time(s) (last
failure is %s[cluster system failure reason]). Rejoin will be attempted after %d minutes.

Explanation Clustering system failure, and the unit kicks itself out with rejoin
Recommended Action None required.

Cisco ASA Series Syslog Messages

550
 Syslog Messages 722001 to 776020
747040

747040
Error Message %ASA-3-747040: Unit %s is quitting due to system failure for %d time(s) (last
failure is %s[cluster system failure reason]). Clustering must be manually enabled on the
unit to rejoin.

Explanation Clustering system failure and the unit kicks itself out without rejoin
Recommended Action Manually rejoin the unit.

747041
Error Message %ASA-3-747041: Master unit %s is quitting due to interface health check failure
on %s[interface name], %d times. Clustering must be manually enabled on the unit to rejoin.

Explanation Interface health check failure on master and master kicks itself out with rejoin.
Recommended Action Manually rejoin the unit.

748001
Error Message %ASA-5-748001: Module slot_number in chassis chassis_number is leaving the
cluster due to a chassis configuration change

Explanation A cluster control link has changed in the MIO, a cluster group has been removed in the MIO,
or a blade module has been removed in the MIO configuration.
• slot_number —The blade slot ID within the chassis
• chassis_number —The chassis ID, which is unique for each chassis

Recommended Action None required.

748002
Error Message %ASA-4-748002: Clustering configuration on the chassis is missing or incomplete;
clustering is disabled

Explanation Configurations are missing or incomplete in the MIO (for example, a cluster group is not
configured, or a cluster control link is not configured).
• slot_number —The blade slot ID within the chassis
• chassis_number —The chassis ID, which is unique for each chassis

Recommended Action Go to the MIO console and configure the cluster service type, add the module to the
service type, and define the cluster control link accordingly.

Cisco ASA Series Syslog Messages

551
 Syslog Messages 722001 to 776020
748003

748003
Error Message %ASA-4-748003: Module slot_number in chassis chassis_number is leaving the
cluster due to a chassis health check failure

Explanation The blade cannot talk to the MIO, so it relies on the MIO to detect this communication problem
and de-bundle the data ports. If data ports are de-bundled, the ASA will be kicked out by an interface health
check.
• slot_number —The blade slot ID within the chassis
• chassis_number —The chassis ID, which is unique for each chassis

Recommended Action Check if the MIO card is up or if the communication between the MIO and the blade
is still up.

748004
Error Message %ASA-5-748004: Module slot_number in chassis chassis_number is re-joining the
cluster due to a chassis health check recovery

Explanation The MIO blade health check has recovered, and the ASA tries to rejoin the cluster.
• slot_number —The blade slot ID within the chassis
• chassis_number —The chassis ID, which is unique for each chassis

Recommended Action Check if the MIO card is up or if the communication between the MIO and the blade
is still up

748005
Error Message %ASA-3-748005: Failed to bundle the ports for module slot_number in chassis
chassis_number ; clustering is disabled

Explanation The MIO failed to bundle the ports for itself.

• slot_number —The blade slot ID within the chassis
• chassis_number —The chassis ID, which is unique for each chassis

Recommended Action Check if the MIO is operating correctly.

748006
Error Message %ASA-3-748006: Asking module slot_number in chassis chassis_number to leave
the cluster due to a port bundling failure

Explanation The MIO failed to bundle ports for a blade, so the blade has been kicked out.
• slot_number —The blade slot ID within the chassis

Cisco ASA Series Syslog Messages

552
 Syslog Messages 722001 to 776020
748007

• chassis_number —The chassis ID, which is unique for each chassis

Recommended Action Check if the MIO is operating correctly.

748007
Error Message %ASA-2-748007: Failed to de-bundle the ports for module slot_number in chassis
chassis_number ; traffic may be black holed

Explanation The MIO failed to de-bundle the ports.

• slot_number —The blade slot ID within the chassis
• chassis_number —The chassis ID, which is unique for each chassis

Recommended Action Check if the MIO is operating correctly.

748008
Error Message %ASA-6-748008: [CPU load percentage | memory load percentage ] of module
slot_number in chassis chassis_number (member-name ) exceeds overflow protection threshold
[CPU percentage | memory percentage ]. System may be oversubscribed on member failure.

Explanation The CPU load has exceeded (N-1)/N, where N is the total number of active cluster members,
or the memory load has exceeded (100 – x) * (N – 1) / N + x, where N is the number of cluster members, and
x is the baseline memory usage of the last joining member.
• percentage —The CPU load or memory load percentile data
• slot_number —The blade slot ID within the chassis
• chassis_number —The chassis ID, which is unique for each chassis

Recommended Action Re-plan the network and clustering deployment. Either reduce the amount of traffic
or add more blades/chassis.

748009
Error Message %ASA-6-748009: [CPU load percentage | memory load percentage ] of chassis
chassis_number exceeds overflow protection threshold [CPU percentage | memory percentage
}. System may be oversubscribed on chassis failure.

Explanation The chassis traffic load exceeded a certain threshold.

• percentage —The CPU load or memory load percentile data
• chassis_number —The chassis ID, which is unique for each chassis

Recommended Action Re-plan the network and clustering deployment. Either reduce the amount of traffic
or add more blades/chassis.

Cisco ASA Series Syslog Messages

553
 Syslog Messages 722001 to 776020
748100

748100
Error Message %ASA-3-748100: <application_name> application status is changed from <status>
to <status>.

Explanation Detect the application status change from one state to another. Application status change will
trigger application health check mechanism.
• application name—snort or disk_full
• status—init, up, down

Recommended Action Verify the status of the application.

748101
Error Message %ASA-3-748101: Peer unit <unit_id> reported its <application_name> application
status is <status>.

Explanation Peer unit reported application status change that will trigger application health check mechanism.
• unit id—the unit id
• application name—snort or disk_full
• status—init, up, down

Recommended Action Verify the status of the application.

748102
Error Message %ASA-3-748102: Master unit <unit_id> is quitting due to <application_name>
Application health check failure, and master's application state is <status>.

Explanation Application health check detects that the Master unit is not healthy. The Master unit will leave
the cluster group.
• unit id—the unit id
• application name—snort or disk_full
• status—init, up, down

Recommended Action Verify the status of the application. When the application (snort) is up again, the unit
will rejoin automatically.

748103
Error Message %ASA-3-748103: Asking slave unit <unit_id> to quit due to <application_name>
Application health check failure, and slave's application state is <status>.

Cisco ASA Series Syslog Messages

554
 Syslog Messages 722001 to 776020
748201

Explanation Application health check detects that the Slave unit is not healthy. Master unit will evict the
slave node.
• unit id—the unit id
• application name—snort or disk_full
• status—init, up, down

Recommended Action Verify the status of the application. When the application (snort) is up again, the unit
will rejoin automatically.

748201
Error Message %ASA-4-748201: <Application name> application on module <module id> in chassis
<chassis id> is <status>.

Explanation Status of the application in the service chain gets changed.

• status—up, down

Recommended Action Verify the status of the application in the service chain.

748202
Error Message %ASA-3-748202: Module <module_id> in chassis <chassis id> is leaving the
cluster due to <application name> application failure\n.

Explanation Unit will be kicked out of cluster if the application such as vDP, fails.
Recommended Action Verify the status of the application in the service chain.

748203
Error Message %ASA-5-748203: Module <module_id> in chassis <chassis id> is re-joining the
cluster due to a service chain application recovery\n.

Explanation Unit automatically rejoins the cluster if the service chain application such as vDP, recovers.
Recommended Action Verify the status of the application in the service chain.

750001
Error Message %ASA-5-750001: Local:local IP :local port Remote:remote IP : remote port
Username: username Received request to request an IPsec tunnel; local traffic selector =
local selectors: range, protocol, port range ; remote traffic selector = remote selectors:
range, protocol, port range

Explanation A request is being made for an operation on the IPsec tunnel such as a rekey, a request to establish
a connection, and so on.

Cisco ASA Series Syslog Messages

555
 Syslog Messages 722001 to 776020
750002

• local IP:local port — Local IP address for this request. The ASA IP address and port number used for
this connection
• remote IP:remote port — Remote IP address for this request. Peer IP address and port number that the
connection is coming from
• username —Username of the requester for remote access, if known, or the tunnel group
• local selectors —Locally configured traffic selectors or proxies that are being used for this IPsec tunnel
• remote selectors —Remote peers requested traffic selectors or proxies for this IPsec tunnel

Recommended Action None required.

750002
Error Message %ASA-5-750002: Local:local IP :local port Remote: remote IP : remote port
Username: username Received a IKE_INIT_SA request

Explanation An incoming tunnel or SA initiation request (IKE_INIT_SA request) has been received.
• local IP:local port — Local IP address for this request. The ASA IP address and port number used for
this connection
• remote IP:remote port — Remote IP address for this request. Peer IP address and port number that the
connection is coming from
• username —Username of the requester for remote access, if known, or the tunnel group

Recommended Action None required.

750003
Error Message %ASA-4-750003: Local: local IP:local port Remote: remote IP:remote port
Username: username Negotiation aborted due to ERROR: error

Explanation The negotiation of an SA was aborted because of the provided error reason.
• local IP:local port — Local IP address for this request. The ASA IP address and port number used for
this connection
• remote IP:remote port — Remote IP address for this request. Peer IP address and port number that the
connection is coming from
• username —Username of the requester for remote access, if known yet
• error —Error reason for aborting the negotiation. Errors include the following:

- Failed to send data on the network

- Asynchronous request queued
- Failed to enqueue packet
- A supplied parameter is incorrect
- Failed to allocate memory

Cisco ASA Series Syslog Messages

556
Syslog Messages 722001 to 776020
750003

- Failed the cookie negotiation

- Failed to find a matching policy
- Failed to locate an item in the database
- Failed to initialize the policy database
- Failed to insert a policy into the database
- The peer's proposal is invalid
- Failed to compute the DH value
- Failed to construct a NONCE
- An expected payload is missing from the packet
- Failed to compute the SKEYSEED
- Failed to create child SA keys
- The peer's KE payload contained the wrong DH group
- Received invalid KE notify, yet we've tried all configured DH groups
- Failed to compute a hash value
- Failed to authenticate the IKE SA
- Failed to compute or verify a signature
- Failed to validate the certificate
- The certificate has been revoked and is consequently invalid
- Failed to build or process a certificate request
- We requested a certificate, but the peer supplied none
- While sending the certificate chain, peer did not send its certificate as the first in the chain
- Detected an unsupported ID type
- Failed to construct an encrypted payload
- Failed to decrypt an encrypted payload
- Detected an invalid value in the packet
- The initiator bit is asserted in packet from original responder
- The initiator bit isn't asserted in packet from original initiator
- The message response bit is asserted in a packet from the exchange initiator
- The message response bit isn't asserted in a packet from the exchange responder
- Detected an invalid IKE SPI
- Packet is a retransmission
- Detected an invalid protocol ID
- Detected unsupported critical payload
- Detected an invalid traffic selector type
- Failed to create new SA
- Failed to delete SA

Cisco ASA Series Syslog Messages

557
 Syslog Messages 722001 to 776020
750003

- Failed to add new SA into session DB

- Failed to add session to PSH
- Failed to delete session from osal
- Failed to delete a session from the database
- Failed to add request to SA
- Throttling request queue exceeds reasonable limit, increase the window size on peer
- Received an IKE msg id outside supported window
- Detected unsupported version number
- Received no proposal chosen notify
- Detected an error notify payload
- Detected NAT-d hash doesn't match
- Initialize sadb failed
- Initialize session db failed
- Failed to get PSH
- Negotiation context locked currently in use
- Negotiation context was not freed!
- Invalid data state found
- Failed to open PKI session
- Failed to insert public keys
- No certificate found
- Unsupported cert encoding found or Peer requested HTTP URL but never sent
HTTP_LOOKUP_SUPPORTED Notification
- Sending BUNDLE URL is not supported at least for now. However, processing a BUNDLE URL is supported
- Local certificate has expired
- Failed to construct State Machine
- Error encountered while navigating State Machine
- SM Validation failed
- Could not find neg context
- Failed to add work request to SM Q
- Nonce payload is missing
- Traffic selector payload is missing
- Unsupported DH group
- Expected keypair is unavailable
- Packet isn't encrypted
- Packet is missing KE payload
- Packet is missing SA payload
- Invalid SA

Cisco ASA Series Syslog Messages

558
Syslog Messages 722001 to 776020
750003

- Invalid negotiation context

- Remote or local ID isn't defined
- Invalid connection id
- Unsupported auth method
- Ipsec policy not found
- Failed to initialize the event priority queue
- Failed to enqueue an item to a list
- Failed to remove an item from list
- Data in the event priority queue is NULL or corrupt
- No local IKE policy found
- Can't delete IKE SA due to in-progress task
- Expected Cookie Notify not received
- Failed to generate auth data: My auth info missing
- Failed to generate auth data: Failed to sign data
- Failed to generate auth data: Signature operation successful but unable to locate generated auth material
- Failed to receive the AUTH msg before the timer expired
- Maximum number of retransmissions reached
- Initial exchange failed
- Auth exchange failed
- Create child exchange failed
- Platform errors
- Failed to log a message
- Unwanted debug level turned on
- There are additional TS possible
- A single pairs of addresses is required
- Invalid session
- There was no IPSEC policy found for received TS
- Cannot remove request from window
- There was no proposal found in configured policy
- Nat-t test failure
- No pskey found
- Invalid compression algorithm
- Failed to get profile name from platform service handle
- Failed to find profile
- Initiator failed to match profile sent by IPSEC with profile found by peer id or certificate
- Failed to get peer id from platform service handle

Cisco ASA Series Syslog Messages

559
 Syslog Messages 722001 to 776020
750003

- The transform attribute is invalid

- Extensible Authentication Protocol failed
- Authenticator sent NULL EAP message
- The config attribute is invalid
- Failed to calculate packet hash
- The AAA context is deleted
- Cannot alloc AAA ID
- Cannot alloc AAA request
- Cannot init AAA request
- The Authen list is not configured
- Fail to send AAA request
- Fail to alloc IP addr
- Invalid message context
- Key Auth memory failure
- EAP method does not generate MSK
- Failed to register new SA with platform
- Failed to async process session register, error: %d
- Failed to insert SA due to ipsec rekey collision
- Failed while handling a ipsec rekey collision
- Failed to accept rekey on SA that caused a rekey collision
- Failed to start timer to ensure IPsec collision SA SPI %s/%s will be deleted by the peer
- Error/Debug codes and strings are not matched
- Failed to initialize SA lifetime
- Failed to find rekey SA
- Failed to generate DH shared secret
- Failed to retrieve issuer public key hash list
- Failed to build certificate payload
- Unable to initialize the timer
- Failed to generate DH shared secret
- Failed to initialized authorization request
- Incorrect author record received from AAA
-Failed to fetch the keys from AAA
-Failed to add attribute to AAA request
-Failed to send tunnel password request to AAA
- Failed to allocate AAA context
- Insertion to policy AVL tree failed

Cisco ASA Series Syslog Messages

560
Syslog Messages 722001 to 776020
750003

- Deletion from policy AVL tree failed

- No Matching node found in policy AVL tree
- No Matching policy found
- No Matching proposal found
- Proposal is incomplete to be attached to the policy
- Proposal is in use
- Peer authentication method configured is mismatching with the method proposed by peer
- Failed to find the session in osal
- Failed to allocate event
- Failed to create accounting record
- Accounting not required
- Accounting not started for this session
- NAT-T disabled via cli
-Negotiating limit reached, deny SA request
- SA is already in negotiation, hence not negotiating again
- AAA group authorization failed
- AAA user authorization failed
- %% Dropping received fragment, as fragmentation is not negotiated for this SA!
- Maximum number of received fragments reached for the SA
- Number of fragments exceeds maximum allowed
- Assembled packet length %d is greater than maximum ikev2 packet size %d
- Received fragment numbers were NOT continuous or IKEV2_FRAG_FLAG_LAST_FRAGMENT flag
was set on the wrong packet
- Received fragment is not valid, hence being dropped
- AAA group authorization failed
- AAA user authorization failed
- AAA author not configured in IKEv2 profile
- Failed to extract the skeyid
- Failed to send a failover msg to the standby unit
- Detected unsupported failover version
- Request was received but failover is not enabled
- Received an active unit request but the negotiated role is %s
- Received a standby unit request but the negotiated role is %s
- Invalid IP Version
- GDOI is not yet supported in IKEv2
- Failed to allocate PSH from platform
- Redirect the session to another gateway

Cisco ASA Series Syslog Messages

561
 Syslog Messages 722001 to 776020
750004

- Redirect check failed

- Accept the session on this gateway after Redirect check
- Detected unsupported Redirect gateway ID type
- Redirect accepted, initiate new request
- Redirect accepted, clean-up IKEv2 SA, platform will initiate new request
- SA got redirected, it should not do any CREATE_CHILD_SA exchange
- DH public key computation failed
- DH secret computation failed
- IN-NEG IKEv2 Rekey SA got deleted
- Number of cert req exceeds the reasonable limit (%d)
- The negotiation context has been freed
- Assembled packet length %d is greater than maximum ikev2 packet size %d
- Received fragment numbers were NOT continuous or IKEV2_FRAG_FLAG_LAST_FRAGMENT flag
was set on the wrong packet
- AAA author not configured in IKEv2 profile
- Assembled packet is not valid, hence being dropped
- Invalid VCID context
Recommended Action Review the syslog and follow the flow of the logs to determine if this syslog is the
final in the exchange and if it is the cause of a potential failure or a transient error that was renegotiated
through. For example, a peer may suggest a DH group via the KE payload that is not configured that causes
an initial request to fail, but the correct DH group is communicated so that the peer can come back with the
correct group in a new request.

750004
Error Message %ASA-5-750004: Local: local IP: local port Remote: remote IP: remote port
Username: username Sending COOKIE challenge to throttle possible DoS

Explanation An incoming connection request was challenged with a cookie based on the cookie challenge
thresholds that are configured to prevent a possible DoS attack.
• local IP:local port — Local IP address for this request. The ASA IP address and port number used for
this connection
• remote IP:remote port — Remote IP address for this request. Peer IP address and port number that the
connection is coming from
• username —Username of the requester for remote access, if known yet

Recommended Action None required.

Cisco ASA Series Syslog Messages

562
 Syslog Messages 722001 to 776020
750005

750005
Error Message %ASA-5-750005: Local: local IP: local port Remote: remote IP: remote port
Username: username IPsec rekey collision detected. I am lowest nonce initiator, deleting
SA with inbound SPI SPI

Explanation A rekey collision was detected (both peers trying to initiate a rekey at the same time), and it was
resolved by keeping the one initiated by this ASA because it had the lowest nonce. This action caused the
indicated SA referenced by the SPI to be deleted.
• local IP:local port — Local IP address for this request. The ASA IP address and port number used for
this connection
• remote IP:remote port — Remote IP address for this request. Peer IP address and port number that the
connection is coming from
• username —Username of the requester for remote access, if known yet
• SPI —SPI handle of the SA being deleted by resolving the rekey collision that was detected

Recommended Action None required.

750006
Error Message %ASA-5-750006: Local: local IP: local port Remote: remote IP: remote port
Username: username SA UP. Reason: reason

Explanation An SA came up for the given reason, such as for a newly established connection or a rekey.
• local IP:local port — Local IP address for this request. The ASA IP address and port number used for
this connection
• remote IP:remote port — Remote IP address for this request. Peer IP address and port number that the
connection is coming from
• username —Username of the requester for remote access, if known yet
• reason —Reason that the SA came into the UP state

Recommended Action None required.

750007
Error Message %ASA-5-750007: Local: local IP: local port Remote: remote IP: remote port
Username: username SA DOWN. Reason: reason

Explanation An SA was torn down or deleted for the given reason, such as a request by the peer, operator
request (via an administrator action), rekey, and so on.
• local IP:local port — Local IP address for this request. The ASA IP address and port number used for
this connection

Cisco ASA Series Syslog Messages

563
 Syslog Messages 722001 to 776020
750008

• remote IP:remote port — Remote IP address for this request. Peer IP address and port number that the
connection is coming from
• username —Username of the requester for remote access, if known yet
• reason —Reason that the SA came into the DOWN state

Recommended Action None required.

750008
Error Message %ASA-5-750008: Local: local IP: local port Remote: remote IP: remote port
Username: username SA rejected due to system resource low

Explanation An SA request was rejected to alleviate a low system resource condition.

• local IP:local port — Local IP address for this request. The ASA IP address and port number used for
this connection
• remote IP:remote port — Remote IP address for this request. Peer IP address and port number that the
connection is coming from
• username —Username of the requester for remote access, if known yet

Recommended Action Check CAC settings for IKEv2 to determine if this is expected behavior based on
configured thresholds; otherwise, if the condition persists, investigate further to alleviate the issue.

750009
Error Message %ASA-5-750009: Local: local IP: local port Remote: remote IP: remote port
Username: username SA request rejected due to CAC limit reached: Rejection reason: reason

Explanation A Connection Admission Control (CAC) limiting threshold was reached, which caused the SA
request to be rejected.
• local IP:local port — Local IP address for this request. The ASA IP address and port number used for
this connection
• remote IP:remote port — Remote IP address for this request. Peer IP address and port number that the
connection is coming from
• username —Username of the requester for remote access, if known yet
• reason —Reason that the SA was rejected

Recommended Action Check CAC settings for IKEv2 to determine if this is expected behavior based on
configured thresholds; otherwise, if the condition persists, investigate further to alleviate the issue.

Cisco ASA Series Syslog Messages

564
 Syslog Messages 722001 to 776020
750010

750010
Error Message %ASA-5-750010: Local: local-ip Remote: remote-ip Username:username IKEv2 local
throttle-request queue depth threshold of threshold reached; increase the window size on
peer peer for better performance

• local-ip —Local peer IP address

• remote-ip —Remote peer IP address
• username —Username of the requester for remote access or tunnel group name for L2L, if known yet
• threshold —Queue depth threshold of the local throttle-request queue reached
• peer —Remote peer IP address

Explanation The ASA overflowed its throttle request queue to the specified peer, indicating that the peer is
slow. The throttle request queue holds requests destined for the peer, which cannot be sent immediately because
the maximum number of requests allowed to be in-flight based on the IKEv2 window size were already
in-flight. As in-flight requests are completed, requests are pulled off of the throttle request queue and sent to
the peer. If the peer is not processing these requests quickly, the throttle queue backs up.
Recommended Action If possible, increase the IKEv2 window size on the remote peer to allow more concurrent
requests to be in-flight, which may improve performance.

Note The ASA does not currently support an increased IKEv2 window size setting.

750011
Error Message %ASA-3-750011: Tunnel Rejected: Selected IKEv2 encryption algorithm (IKEV2
encry algo ) is not strong enough to secure proposed IPSEC encryption algorithm (IPSEC encry
algo ).

Explanation The tunnel was rejected because the selected IKEv2 encryption algorithm is not strong enough
to secure the proposed IPSEC encryption algorithm.
Recommended Action Configure a stronger IKEv2 encryption algorithm to match or exceed the strength of
the IPsec child SA encryption algorithm.

750012
Error Message %ASA-4-750012: Selected IKEv2 encryption algorithm (IKEV2 encry algo ) is not
strong enough to secure proposed IPSEC encryption algorithm (IPSEC encry algo ).

Explanation The selected IKEv2 encryption algorithm is not strong enough to secure the proposed IPSEC
encryption algorithm.
Recommended Action Configure a stronger IKEv2 encryption algorithm to match or exceed the strength of
the IPsec child SA encryption algorithm.

Cisco ASA Series Syslog Messages

565
 Syslog Messages 722001 to 776020
750013

750013
Error Message %ASA-5-750013 - IKEv2 SA (iSPI <ISPI> rRSP <rSPI>) Peer Moved: Previous
<prev_remote_ip>:<prev_remote_port>/<prev_local_ip>:<prev_local_port>. Updated
<new_remote_ip>:<new_remote_port>/<new_local_ip>:<new_local_port>

Explanation The new mobike feature allows peer IP to be changed without tearing down the tunnel. For
example, a mobile device (smartphone) acquires new IP after connecting to a different network.The following
list describes the message values:
• ip —Specifies the previous, the new local, and remote IP addresses
• port —Specifies the previous, the new local, and remote port information
• SPI —Indicates the Initiator and Responder SPI
• iSPI —Specifies the Initiator SPI
• rSPI —Specifies the Responder SPI

Recommended Action Contact the Development engineers.

750014
Error Message %ASA-4-750014: Local:<self ip>:<self port> Remote:<peer ip>:<peer port>
Username:<TG or Username> IKEv2 Session aborted. Reason: Initial Contact received for Local
ID: <self ID>, Remote ID: <peer ID> from remote peer:<peer ip>:<peer port> to <self ip>:<self
port>

Explanation
For ASA IKEv2, the initial contact (IC) processing is done based on peer IP/Port and ASA IP/Port pairs and
the stale sessions get deleted based on these IP/Port pairs. This could be a problem with NAT as IP/Port of
peer may change for connections and the stale sessions would not get cleaned up based on IP/Port pairs. As
per the IKEv2 RFC , the Initial Contact processing will be switched to use Identity pairs so that the stale
sessions can be identified based on peer and ASA identities and clear them. The identities can be IPs, hostnames,
Certificate DNs, and so on. This syslog displays the exact reason for clearing the stale sessions. This syslog
will be generated on ASA after clearing a stale session from a peer while negotiating a new IKEv2 session
with the same peer. This syslog is applicable only for standalone and clustering site-to-site VPNs and not for
RA.
Recommended Action IKEv2 session Initial Contact processing is done to reset state between peers and clear
the stale sessions. If sessions are getting cleared unexpectedly due to Initial Contact processing, ensure that
all peers are configured with unique identities.

750015
Error Message %ASA-4-750015: Local:<self ip>:<self port> Remote:<peer ip>:<peer port>
Username:<TG or Username> IKEv2 deleting IPSec SA. Reason: invalid SPI notification received
for SPI 0x<SPI>; local traffic selector = Address Range: <start address>-<end address>
Protocol: <protocol number> Port Range: <start port>-<end port> ; remote traffic selector

Cisco ASA Series Syslog Messages

566
 Syslog Messages 722001 to 776020
751001

= Address Range: <start address>-<end address> Protocol: <protocol number> Port Range:
<start port>-<end port>

Explanation
When an ESP packet gets dropped due to invalid SPI, an INFORMATIONAL exchange with the peer has
been added. When peer receives this notification, the child SA causing INVALID_SPI scenario will be cleared,
thereby sync the child SAs sooner and reducing the traffic loss. This IKEv2 syslog is introduced when the
child SA gets cleared due to INVALID_SPI INFORMATIONAL exchange. The following describes the
message values:
• SPI—SPI in hex for which INVALID_SPI notification was received.

Recommended Action An out-of-sync IKEv2 child condition was detected and handled. No action is required.

751001
Error Message %ASA-3-751001: Local: localIP:port Remote:remoteIP:port Username: username/group
Failed to complete Diffie-Hellman operation. Error: error

Explanation A failure to complete a Diffie-Hellman operation occurred, as indicated by the error.

• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• error —The error string that indicates the specific error

Recommended Action A low memory issue or other internal error that should be resolved has occurred. If
it persists, use the memory tracking tool to isolate the issue.

751002
Error Message %ASA-3-751002: Local: localIP:port Remote:remoteIP:port Username: username/group
No preshared key or trustpoint configured for self in tunnel group group

Explanation The ASA was unable to find any type of authentication information in the tunnel group that it
could use to authenticate itself to the peer.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• group —The name of the tunnel group

Recommended Action Check the tunnel group configuration, and configure a preshared key or certificate
for self-authentication in the indicated tunnel group.

Cisco ASA Series Syslog Messages

567
 Syslog Messages 722001 to 776020
751003

751003
Error Message %ASA-7-751003: Local: localIP:port Remote:remoteIP:port Username: username/group
Need to send a DPD message to peer

Explanation Dead peer detection needs to be performed for the specified peer to determine if it is still alive.
The ASA may have terminated a connection to the peer.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt

Recommended Action None required.

751004
Error Message %ASA-3-751004: Local: localIP:port Remote:remoteIP:port Username: username/group
No remote authentication method configured for peer in tunnel group group

Explanation A method to authenticate the remote peer was not found in the configuration to allow the
connection.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• group —The name of the tunnel group

Recommended Action Check the configuration to make sure that a valid remote peer authentication setting
is present.

751005
Error Message %ASA-3-751005: Local: localIP:port Remote:remoteIP:port Username: username/group
AnyConnect client reconnect authentication failed. Session ID: sessionID , Error: error

Explanation A failure occurred during an AnyConnect client reconnection attempt using the session token.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• sessionID —The session ID used to try to reconnect
• error —The error string to indicate the specific error that occurred during the reconnection attempt

Recommended Action Take action according to the error specified, if necessary. The error may indicate that
a session was removed instead of remaining in resume state because a client disconnect was detected or

Cisco ASA Series Syslog Messages

568
 Syslog Messages 722001 to 776020
751006

sessions were cleared on the ASA. If necessary, also compare this message to the event logs on the Anyconnect
client.

751006
Error Message %ASA-3-751006: Local: localIP:port Remote:remoteIP:port Username: username/group
Certificate authentication failed. Error: error

Explanation A failure related to certificate authentication occurred.

• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• error —The error string to indicate the specific certificate authentication failure

Recommended Action Take action according to the error specified, if necessary. Check the certificate
trustpoint configuration and make sure that the necessary CA certificate exists to be able to correctly verify
client certificate chains. Use the debug crypto ca commands to isolate the failure.

751007
Error Message %ASA-5-751007: Local: localIP:port Remote:remoteIP:port Username: username/group
Configured attribute not supported for IKEv2. Attribute: attribute

Explanation A configured attribute could not be applied to the IKE version 2 connection because it is not
supported for IKE version 2 connections.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• attribute —The attribute that is configured to be applied

Recommended Action None required, To eliminate this message from being generated, you can remove the
IKE version 2 configuration setting.

751008
Error Message %ASA-3-751008: Local: localIP:port Remote:remoteIP:port Username: username/group
Group=group , Tunnel rejected: IKEv2 not enabled in group policy

Explanation IKE version 2 is not allowed based on the enabled protocols for the indicated group to which
a connection attempt was mapped, and the connection was rejected.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt

Cisco ASA Series Syslog Messages

569
 Syslog Messages 722001 to 776020
751009

• group —The tunnel group used for connection

Recommended Action Check the group policy VPN tunnel protocol setting and enable IKE version 2, if
desired.

751009
Error Message %ASA-3-751009: Local: localIP:port Remote:remoteIP:port Username: username/group
Unable to find tunnel group for peer.

Explanation A tunnel group could not be found for the peer.

• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt

Recommended Action Check the configuration and tunnel group mapping rules, then configure them to
allow the peer to land on a configured group.

751010
Error Message %ASA-3-751010: Local: localIP:port Remote:remoteIP:port Username: username/group
Unable to determine self-authentication method. No crypto map setting or tunnel group found.

Explanation A method for authenticating the ASA to the peer could not be found in either the tunnel group
or crypto map.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt

Recommended Action Check the configuration, and configure a self-authentication method in the crypto
map for the initiator L2L or in the applicable tunnel group.

751011
Error Message %ASA-3-751011: Local: localIP:port Remote:remoteIP:port Username:
username/group Failed user authentication. Error: error

Explanation A failure occured during user authentication within EAP for an IKE version 2 remote access
connection.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• error —The error string that indicates the specific error

Cisco ASA Series Syslog Messages

570
 Syslog Messages 722001 to 776020
751012

Recommended Action Make sure that the correct authentication credentials were provided and debug further
to determine the exact cause of failure, if necessary.

751012
Error Message %ASA-3-751012: Local: localIP:port Remote:remoteIP:port Username: username/group
Failure occurred during Configuration Mode processing. Error: error

Explanation A failure occurred during configuration mode processing while settings were being applied to
the connection.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• error —The error string that indicates the specific error

Recommended Action Take action based on the indicated error. Use the debug crypto ikev2 commands to
determine the cause of the failure, or debug the indicated subsystem that is specified by the error, if necessary.

751013
Error Message %ASA-3-751013: Local: localIP:port Remote:remoteIP:port Username: username/group
Failed to process Configuration Payload request for attribute attribute ID . Error: error

Explanation The Configuration Payload request failed to process and generate a Configuration Payload
response for an attribute that was requested by the peer.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• attribute ID — The attribute ID on which the failure occurred
• error —The error string that indicates the specific error

Recommended Action A memory error, configuration error, or another type of error has occurred. Use the
debug crypto ikev2 commands to help isolate the cause of the failure.

751014
Error Message %ASA-4-751014: Local: localIP:port Remote remoteIP:port Username: username/group
Warning Configuration Payload request for attribute attribute ID could not be processed.
Error: error

Explanation A warning occurred while processing a CP request to generate a CP response for a requested
attribute.
• localIP:port —The local IP address and port number

Cisco ASA Series Syslog Messages

571
 Syslog Messages 722001 to 776020
751015

• remoteIP:port —The remote IP address and port number

• username/group —The username or group associated with this connection attempt
• attribute ID — The attribute ID on which the failure occurred
• error —The error string that indicates the specific error

Recommended Action Take action based on the attribute indicated in the warning and the indicated warning
message. For example, a newer client is being used with an older ASA image, which does not understand a
new attribute that has been added to the client. An upgrade of the ASA image may be necessary to allow the
attribute to be processed.

751015
Error Message %ASA-4-751015: Local: localIP:port Remote remoteIP:port Username: username/group
SA request rejected by CAC. Reason: reason

Explanation The connection was rejected by the call admission control to protect the ASA based on configured
thresholds or conditions indicated by the reason listed.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• reason —The reason that the SA request was rejected

Recommended Action Check the reason and resolve the condition if a new connection should have been
accepted or change the configured thresholds.

751016
Error Message %ASA-4-751016: Local: localIP:port Remote remoteIP:port Username:
username/group L2L peer initiated a tunnel with the same outer and inner addresses. Peer
could be Originate only - Possible misconfiguration!

Explanation The peer may be configured for originate-only connections based on the received outer and
inner IP addresses for the tunnel.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt

Recommended Action Check the L2L peer configuration.

751017
Error Message %ASA-3-751017: Local: localIP:port Remote remoteIP:port Username: username/group
Configuration Error error description

Cisco ASA Series Syslog Messages

572
 Syslog Messages 722001 to 776020
751018

Explanation An error in the configuration that prevented the connection has been detected.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• error description —A brief description of the configuration error

Recommended Action Correct the configuration based on the indicated error.

751018
Error Message %ASA-3-751018: Terminating the VPN connection attempt from attempted group .
Reason: This connection is group locked to locked group .

Explanation The tunnel group over which the connection is attempted is not the same as the tunnel group
set in the group lock.
• attempted group —The tunnel group over which the connection came in
• locked group —The tunnel group that the connection is locked or restricted to

Recommended Action Check the group-lock value in the group policy or the user attributes.

751019
Error Message %ASA-4-751019: Local:LocalAddr Remote:RemoteAddr Username:username Failed to
obtain an licenseType license. Maximum license limit limit exceeded.

Explanation A session creation failed because the maximum license limit was exceeded, which caused a
failure to either initiate or respond to a tunnel request.
• LocalAddr— Local address for this connection attempt
• RemoteAddr —Remote peer address for this connection attempt
• username —Username for the peer attempting the connection
• licenseType — License type that was exceeded (other VPN or AnyConnect Premium/Essentials)
• limit —Number of licenses allowed and was exceeded

Recommended Action Make sure that enough licenses are available for all allowed users and/or obtain more
licenses to allow the rejected connections. For multiple context mode, allow more licenses for the context that
reported the failure, if necessary.

751020
Error Message %ASA-3-751020: Local:%A:%u Remote:%A:%u Username:%s An %s remote access
connection failed. Attempting to use an NSA Suite B crypto algorithm (%s) without an
AnyConnect Premium license.

Cisco ASA Series Syslog Messages

573
 Syslog Messages 722001 to 776020
751021

Explanation An IKEv2 remote access tunnel could not be created because of an NSA Suite B ASA license
restriction, or an AnyConnect Premium license was applied but explicitly disabled with the
anyconnect-essentials command in the webvpn configuration mode.
Recommended Action Make sure that either an AnyConnect Premium license is installed on the ASA or
that no NSA Suite B crypto algorithms are configured in the remote access IKEv2 policies or IPsec proposals.

751021
Error Message %ASA-4-751021: Local:variable 1 :variable 2 Remote:variable 3 :variable 4
Username:variable 5 variable 6 with variable 7 encryption is not supported with this version
of the AnyConnect Client. Please upgrade to the latest Anyconnect Client.

Explanation An out-of-date AnyConnect client tried to connect to an ASA that has IKEv2 with AES-GCM
encryption policy configured.
• variable 1 —Local IP address
• variable 2 —Local port
• variable 3 —Remote client IP address
• variable 4 —Remote client port
• variable 5 —Username of the AnyConnect client (may be unknown because this occurs before the user
enters a username)
• variable 6 —Connection protocol type (IKEv1, IKEv2)
• variable 7 —Combined mode encryption type (AES-GCM, AES-GCM 256)

Recommended Action Upgrade the AnyConnect client to the latest version to use IKEv2 with AES-GCM
encryption.

751022
Error Message %ASA-3-751022: Local: local-ip Remote: remote-ip Username:username Tunnel
rejected: Crypto Map Policy not found for remote traffic selector rem-ts-start /rem-ts-end
/rem-ts.startport /rem-ts.endport /rem-ts.protocol local traffic selector local-ts-start
/local-ts-end /local-ts.startport /local-ts.endport /local-ts.protocol !

Explanation The ASA was not able to find security policy information for the private networks or hosts
indicated in the message. These networks or hosts were sent by the initiator and do not match any crypto
ACLs at the ASA. This is most likely a misconfiguration.
• local-ip —Local peer IP address
• remote-ip —Remote peer IP address
• username —Username of the requester for remote access, if known yet
• rem-ts-start —Remote traffic selector start address
• rem-ts-end —Remote traffic selector end address
• rem-ts.startport —Remote traffic selector start port

Cisco ASA Series Syslog Messages

574
 Syslog Messages 722001 to 776020
751023

• rem-ts.endport —Remote traffic selector end port

• rem-ts.protocol —Remote traffic selector protocol
• local-ts-start —Local traffic selector start address
• local-ts-end —Local traffic selector end address
• local-ts.startport —Local traffic selector start port
• local-ts.endport —Local traffic selector end port
• local-ts.protocol —Local traffic selector protocol

Recommended Action Check the protected network configuration in the crypto ACLs on both sides and
make sure that the local network on the initiator is the remote network on the responder and vice-versa. Pay
special attention to wildcard masks and host addresses as compared to network addresses. Non-Cisco
implementations may have the private addresses labeled as proxy addresses or “red” networks.

751023
Error Message %ASA-6-751023: Local a :p Remote: a :p Username:n Unknown client connection

Explanation An unknown non-Cisco IKEv2 client has connected to the ASA.

• n —The group or username (depending on context)
• a —An IP address
• p —The port number
• ua —The user-agent presented by the client to the ASA

Recommended Action Upgrade to a Cisco-supported IKEv2 client.

751024
Error Message %ASA-3-751024: Local:ip-addr Remote:ip-addr Username:username IKEv2 IPv6 User
Filter tempipv6 configured. This setting has been deprecated, terminating connection

Explanation The IPv6 VPN filter has been deprecated and if it is configured instead of a unified filter for
IPv6 traffic access control, the connection will be terminated.
Recommended Action Configure a unified filter with IPv6 entries to control IPv6 traffic for the user.

751025
Error Message %ASA-5-751025: Local: local IP :local port Remote: remote IP :remote port
Username:username Group:group-policy IPv4 Address=assigned_IPv4_addr IPv6
address=assigned_IPv6_addr assigned to session.

Explanation This message displays the assigned IP address information for the AnyConnect IKEv2 connection
of the specified user.

Cisco ASA Series Syslog Messages

575
 Syslog Messages 722001 to 776020
751026

• local IP :local port —Local IP address for this request. The ASA IP address and port number used for
this connection
• remote IP :remote port —Remote IP address for this request. Peer IP address and port number that the
connection is coming from
• username —Username of the requester for remote access, if known yet
• group-policy —The group policy that allowed the user to gain access
• assigned_IPv4_addr —The IPv4 address that is assigned to the client
• assigned_IPv6_addr —The IPv6 address that is assigned to the client

Recommended Action None required.

751026
Error Message %ASA-6-751026: Local: localIP:port Remote: remoteIP:port Username:
username/group IKEv2 Client OS: client-os Client: client-name client-version

Explanation The indicated user is attempting to connect with the shown operating system and client version.
• localIP:port —The local IP address and port number
• remoteIP:port —The remote IP address and port number
• username/group —The username or group associated with this connection attempt
• client-os —The operating system reported by the client
• client-name —The client name reported by the client (usually AnyConnect)
• client-version —The client version reported by the client

Recommended Action None required.

751027
Error Message %ASA-4-751027: Local:local IP :local port Remote:peer IP :peer port
Username:username IKEv2 Received INVALID_SELECTORS Notification from peer. Peer received a
packet (SPI=spi ). The decapsulated inner packet didn’t match the negotiated policy in the
SA. Packet destination pkt_daddr , port pkt_dest_port , source pkt_saddr , port pkt_src_port
, protocol pkt_prot .

Explanation A peer received a packet on an IPsec security association (SA) that did not match the negotiated
traffic descriptors for that SA. The peer sent an INVALID_SELECTORS notification containing the SPI and
packet data for the offending packet.
• local IP —The ASA local IP address
• local port —The ASA local port
• peer IP —Peer IP address
• peer port —Peer port

Cisco ASA Series Syslog Messages

576
 Syslog Messages 722001 to 776020
751028

• username —Username
• spi —SPI of the IPsec SA for the packet
• pkt_daddr —Packet destination IP address
• pkt_dest_port —Packet destination port
• pkt_saddr —Packet source IP address
• pkt_src_port —Packet source port
• pkt_prot —Packet protocol

Recommended Action Copy the error message, the configuration, and any details about the events leading
up to this error, then submit them to Cisco TAC.

751028
Error Message %ASA-5-751028: Local:<localIP:port> Remote:<remoteIP:port>
Username:<username/group> IKEv2 Overriding configured keepalive values of
threshold:<config_threshold>/retry:<config_retry> to
threshold:<applied_threshold>/retry:<applied_retry>.

Explanation When configured for distributed-site to site with clustering, the keepalive threshold and retry
intervals should be increased to prevent overloading the system. If the configured values are below these
required values, the required values will be applied. The following list describes the message values:
• localIP:port — The local IP address and port number
• remoteIP:port — The remote IP address and port number
• username/group — The username or group associated with this connection attempt
• config_threshold — The configured keepalive threshold for tunnel-group
• config_retry — The configured keepalive retry for tunnel-group
• applied_threshold — The keepalive threshold being applied
• applied_retry — The keepalive retry being applied

Recommended Action Configure to at least the required minimum values.

752001
Error Message %ASA-2-752001: Tunnel Manager received invalid parameter to remove record

Explanation A failure to remove a record from the tunnel manager that might prevent future tunnels to the
same peer from initiating has occurred.
Recommended Action Reloading the device will remove the record, but if the error persists or recurs, perform
additional debugging of the specific tunnel attempt.

Cisco ASA Series Syslog Messages

577
 Syslog Messages 722001 to 776020
752002

752002
Error Message %ASA-7-752002: Tunnel Manager Removed entry. Map Tag = mapTag . Map Sequence
Number = mapSeq .

Explanation An entry to initiate a tunnel was successfully removed.

• mapTag —Name of the crypto map for which the initiation entry was removed
• mapSeq —Sequence number of the crypto map for which the initiation entry was removed

Recommended Action None required.

752003
Error Message %ASA-5-752003: Tunnel Manager dispatching a KEY_ACQUIRE message to IKEv2. Map
Tag = mapTag . Map Sequence Number = mapSeq

Explanation An attempt is being made to initiate an IKEv2 tunnel that was based on the crypto map indicated.
• mapTag —Name of the crypto map for which the initiation entry was removed
• mapSeq —Sequence number of the crypto map for which the initiation entry was removed

Recommended Action None required.

752004
Error Message %ASA-5-752004: Tunnel Manager dispatching a KEY_ACQUIRE message to IKEv1.
Map Tag = mapTag . Map Sequence Number = mapSeq

Explanation An attempt is being made to initiate an IKEv1 tunnel that was based on the crypto map indicated.
• mapTag —Name of the crypto map for which the initiation entry was removed
• mapSeq —Sequence number of the crypto map for which the initiation entry was removed

Recommended Action None required.

752005
Error Message %ASA-2-752005: Tunnel Manager failed to dispatch a KEY_ACQUIRE message. Memory
may be low. Map Tag = mapTag . Map Sequence Number = mapSeq.

Explanation An attempt to dispatch a tunnel initiation attempt failed because of an internal error, such as a
memory allocation failure.
• mapTag —Name of the crypto map for which the initiation entry was removed
• mapSeq —Sequence number of the crypto map for which the initiation entry was removed

Recommended Action Use the memory tracking tools and additional debugging to isolate the issue.

Cisco ASA Series Syslog Messages

578
 Syslog Messages 722001 to 776020
752006

752006
Error Message %ASA-3-752006: Tunnel Manager failed to dispatch a KEY_ACQUIRE message.
Probable mis-configuration of the crypto map or tunnel-group. Map Tag = Tag . Map Sequence
Number = num, SRC Addr: address port: port Dst Addr: address port: port .

Explanation An attempt to dispatch a tunnel initiation attempt failed because of a configuration error of the
indicated crypto map or associated tunnel group.
• Tag —Name of the crypto map for which the initiation entry was removed
• num —Sequence number of the crypto map for which the initiation entry was removed
• address —The source IP address or destination IP address
• port —The source port number or destination port number

Recommended Action Check the configuration of the tunnel group and crypto map indicated to make sure
that it is complete.

752007
Error Message %ASA-3-752007: Tunnel Manager failed to dispatch a KEY_ACQUIRE message. Entry
already in Tunnel Manager. Map Tag = mapTag . Map Sequence Number = mapSeq

Explanation An attempt was made to re-add an existing entry into the tunnel manager.
• mapTag —Name of the crypto map for which the initiation entry was removed
• mapSeq —Sequence number of the crypto map for which the initiation entry was removed

Recommended Action If the issue persists, make sure that the configuration of the peer will allow the tunnel,
and debug further to make sure that the tunnel manager entries are being added and removed correctly during
tunnel initiation and successful or failed initiation attempts. Debug IKE version 2 or IKE version 1 connections
further, because they may still be in the process of creating the tunnel.

752008
Error Message %ASA-7-752008: Duplicate entry already in Tunnel Manager

Explanation A duplicate request to initiate a tunnel was made, and the tunnel manager is already attempting
to initiate the tunnel.
Recommended Action None required. If the issue persists, either IKE version 1 or IKE version 2 may have
attempted a tunnel initiation and not have timed out yet. Debug further using the applicable commands to
make sure that the tunnel manager entry is removed after successful or failed initiation attempts.

752009
%ASA-4-752009: IKEv2 Doesn't support Multiple Peers

Cisco ASA Series Syslog Messages

579
 Syslog Messages 722001 to 776020
752010

Explanation An attempt to initiate a tunnel with IKE version 2 failed because the crypto map is configured
with multiple peers, which is not supported for IKE version 2. Only IKE version 1 supports multiple peers.
Recommended Action Check the configuration to make sure that multiple peers are not expected for IKE
version 2 site-to-site initiation.

752010
Error Message %ASA-4-752010: IKEv2 Doesn't have a proposal specified

Explanation No IPsec proposal was found to be able to initiate an IKE version 2 tunnel .
Recommended Action Check the configuration, then configure an IKE version 2 proposal that can be used
to initiate the tunnel, if necessary.

752011
Error Message %ASA-4-752011: IKEv1 Doesn't have a transform set specified

Explanation No IKE version 1 transform set was found to be able to initiate an IKE version 2 tunnel.
Recommended Action Check the configuration, then configure an IKE version 2 transform set that can be
used to initiate the tunnel, if necessary.

752012
Error Message %ASA-4-752012: IKEv protocol was unsuccessful at setting up a tunnel. Map
Tag = mapTag . Map Sequence Number = mapSeq .

Explanation The indicated protocol failed to initiate a tunnel using the configured crypto map.
• protocol— IKE version number 1 or 2 for IKEv1 or IKEv2
• mapTag —Name of the crypto map for which the initiation entry was removed
• mapSeq —Sequence number of the crypto map for which the initiation entry was removed

Recommended Action Check the configuration, then debug further within the indicated protocol to determine
the cause of the failed tunnel attempt.

752013
Error Message %ASA-4-752013: Tunnel Manager dispatching a KEY_ACQUIRE message to IKEv2 after
a failed attempt. Map Tag = mapTag . Map Sequence Number = mapSeq .

Explanation The tunnel manager is attempting to initiate the tunnel again after it failed.
• mapTag —Name of the crypto map for which the initiation entry was removed
• mapSeq —Sequence number of the crypto map for which the initiation entry was removed

Recommended Action Check the configuration, and make sure that the crypto maps are correctly configured.
Then determine if the tunnel is successfully created on the second attempt.

Cisco ASA Series Syslog Messages

580
 Syslog Messages 722001 to 776020
752014

752014
Error Message %ASA-4-752014: Tunnel Manager dispatching a KEY_ACQUIRE message to IKEv1 after
a failed attempt. Map Tag = mapTag . Map Sequence Number = mapSeq .

Explanation The tunnel manager is falling back and attempting to initiate the tunnel using IKE version 1
after the tunnel failed.
• mapTag —Name of the crypto map for which the initiation entry was removed
• mapSeq —Sequence number of the crypto map for which the initiation entry was removed

Recommended Action Check the configuration, and make sure that the crypto maps are correctly configured.
Then determine if the tunnel is successfully created on the second attempt.

752015
Error Message %ASA-3-752015: Tunnel Manager has failed to establish an L2L SA. All configured
IKE versions failed to establish the tunnel. Map Tag = mapTag . Map Sequence Number = mapSeq
.

Explanation An attempt to bring up an L2L tunnel to a peer failed after trying with all configured protocols.
• mapTag —Name of the crypto map for which the initiation entry was removed
• mapSeq —Sequence number of the crypto map for which the initiation entry was removed

Recommended Action Check the configuration, and make sure that the crypto maps are correctly configured.
Debug the individual protocols to isolate the cause of the failure.

752016
Error Message %ASA-5-752016: IKEv protocol was successful at setting up a tunnel. Map Tag
= mapTag . Map Sequence Number = mapSeq.

Explanation The indicated protocol (IKE version 1 or IKE version 2) successfully created an L2L tunnel.
• protocol— IKE version number 1 or 2 for IKEv1 or IKEv2
• mapTag —Name of the crypto map for which the initiation entry was removed
• mapSeq —Sequence number of the crypto map for which the initiation entry was removed

Recommended Action None required.

752017
Error Message %ASA-4-752017: IKEv2 Backup L2L tunnel initiation denied on interface interface
matching crypto map name , sequence number number . Unsupported configuration.

Cisco ASA Series Syslog Messages

581
 Syslog Messages 722001 to 776020
753001

Explanation The ASA uses IKEv1 to initiate the connection because IKEv2 does not support the backup
L2L feature.
Recommended Action None required if IKEv1 is enabled. You must enable IKEv1 to use the backup L2L
feature.

753001
Error Message %ASA-4-753001: Unexpected IKEv2 packet received from <IP>:<port>. Error:
<reason>

Explanation This syslog is generated when an IKEv2 packet is received when the cluster is operating in
Distributed VPN clustering mode and fails early consistency and/or error checks performed on it in the
datapath.
• <IP>—source IP address from where the packet was received
• <port>—source port from where the packet was received
• <reason>—Reason why the packet is considered invalid. This value could be Corrupted SPI detected
or Expired SPI received.

Recommended Action None required if IKEv1 is enabled. You must enable IKEv1 to use the backup L2L
feature.

767001
Error Message %ASA-6-767001: Inspect-name : Dropping an unsupported IPv6/IP46/IP64 packet
from interface :IP Addr to interface :IP Addr (fail-close)

Explanation A fail-close option was set for a service policy, and a particular inspect received an IPv6, IP64,
or IP46 packet. Based on the fail-close option setting, this syslog message is generated and the packet is
dropped.
Recommended Action None required.

768001
Error Message %ASA-3-768001: QUOTA: resource utilization is high: requested req , current
curr , warning level level

Explanation A system resource allocation level has reached its warning threshold. In the case of a management
session, the resource is simultaneous administrative sessions.
• resource— The name of the system resource; in this case, it is a management session.
• req —The number requested; for a management session, it is always 1.
• curr —The current number allocated; equals level for a management session
• level —The warning threshold, which is 90 percent of the configured limit

Recommended Action None required.

Cisco ASA Series Syslog Messages

582
 Syslog Messages 722001 to 776020
768002

768002
Error Message %ASA-3-768002: QUOTA: resource quota exceeded: requested req , current curr
, limit limit

Explanation A request for a system resource would have exceeded its configured limit and was denied. In
the case of a management session, the maximum number of simultaneous administrative sessions on the
system has been reached.
• resource— The name of the system resource; in this case, it is a management session.
• req —The number requested; for a management session, it is always 1.
• curr —The current number allocated; equals level for a management session
• limit —The configured resource limit

Recommended Action None required.

768003
Error Message %ASA-4-768003: SSH: connection timed out: username username , IP ip

Explanation An SSH session was disconnected because of inactivity.

• username— The name of the user
• ip —The IP address of the user

Recommended Action None required.

769001
Error Message %ASA-5-769001: UPDATE: ASA image src was added to system boot list

Explanation The system image has been updated. The name of a file previously downloaded onto the system
has been added to the system boot list.
• src— The name or URL of the source image file

Recommended Action None required.

769002
Error Message %ASA-5-769002: UPDATE: ASA image src was copied to dest

Explanation The system image has been updated. An image file has been copied onto the system.
• src— The name or URL of the source image file
• dest —The name of the destination image file

Cisco ASA Series Syslog Messages

583
 Syslog Messages 722001 to 776020
769003

Recommended Action None required.

769003
Error Message %ASA-5-769003: UPDATE: ASA image src was renamed to dest

Explanation The system image has been updated. An existing image file has been renamed to an image file
name in the system boot list.
• src— The name or URL of the source image file
• dest —The name of the destination image file

Recommended Action None required.

769004
Error Message %ASA-2-769004: UPDATE: ASA image src_file failed verification, reason:
failure_reason

Explanation The image failed verification from either the copy command or verify command.
• src_file — The file name or URL of the source image file
• failure_reason —The file name of the destination image file

Recommended Action Possible failure reasons are: insufficient system memory, no image found in file,
checksum failed, signature not found in file, signature invalid, signature algorithm not supported, signature
processing issue

769005
Error Message %ASA-5-769005: UPDATE: ASA image image_name passed image verification.

Explanation This is a notification message indicating that the image passed verification.
• image_name — The file name of the ASA image file

Recommended Action None Required.

769006
Error Message %ASA-3-769006: UPDATE: ASA boot system image image_name was not found on disk.

Explanation This is an error message indicating that the file configured in the boot system list could not be
located on disk.
• image_name — The file name of the ASA image file

Recommended Action If the device fails to boot, change the boot system command to point to a valid file
or install the missing file to the disk before rebooting the device.

Cisco ASA Series Syslog Messages

584
 Syslog Messages 722001 to 776020
770001

770001
Error Message %ASA-4-770001: Resource resource allocation is more than the permitted list
of limit for this platform. If this condition persists, the ASA will be rebooted.

Explanation The CPU or memory resource allocation for the ASA virtual machine has exceeded the allowed
limit for this platform. This condition does not occur unless the setting for the ASA virtual machine has been
changed from that specified in the software downloaded from Cisco.
Recommended Action To continue ASA operation, change the CPU or memory resource allocation of the
virtual machine to what was specified with the software downloaded from Cisco or to the resource limits
specified in the Cisco ASA 1000V CLI Configuration Guide for this platform.

770002
Error Message %ASA-1-770002: Resource resource allocation is more than the permitted limit
for this platform. ASA will be rebooted.

Explanation The CPU or memory resource allocation for the ASA virtual machine has exceeded the allowed
limit for this platform. This condition does not occur unless the setting for the ASA virtual machine has been
changed from that specified in the software downloaded from Cisco. The ASA will continue to reboot if the
resource allocation is not changed.
Recommended Action Change the CPU or memory reosurce allocation to the virtual machine to what was
specified with the software downloaded from Cisco or to the resource limits specified in the Cisco ASA 1000V
CLI Configuration Guide for this platform.

770003
Error Message %ASA-4-770003: Resource resource allocation is less than the minimum requirement
of value for this platform. If this condition persists, performance will be lower than
normal.

Explanation The CPU or memory resource allocation to the ASA virtual machine is less than the minimum
requirement for this platform. If this condition persists, performance will be lower than normal.
Recommended Action To continue ASA operation, change the CPU or memory reosurce allocation of the
virtual machine to what was specified with the software downloaded from Cisco or see the memory limit and
CPU reservation settings specified in the Cisco ASA 1000V CLI Configuration Guide for this platform.

771001
Error Message %ASA-5-771001: CLOCK: System clock set, source: src , before: time , after:
time

Explanation The system clock was set from a local source.

• src— The time protocol, which can be any of the following: NTP, SNTP, VINES, or the RFC-868 time
protocol
• ip —The IP address of the time server

Cisco ASA Series Syslog Messages

585
 Syslog Messages 722001 to 776020
771002

• time —The time string in the form, “Sun Apr 1 12:34:56.789 EDT 2012”

Recommended Action None required.

771002
Error Message %ASA-5-771002: CLOCK: System clock set, source: src , IP ip , before: time ,
after: time

Explanation The system clock was set from a remote source.

• src— The time source, which can be either manual or hardware calendar
• ip —The IP address of the time server
• time —The time string in the form, “Sun Apr 1 12:34:56.789 EDT 2012”

Recommended Action None required.

772002
Error Message %ASA-3-772002: PASSWORD: console login warning, user username , cause: password
expired

Explanation A user logged into the system console with an expired password, which is permitted to avoid
system lockout.
• username— The name of the user

Recommended Action The user should change the login password.

772003
Error Message %ASA-2-772003: PASSWORD: session login failed, user username , IP ip , cause:
password expired

Explanation A user logged tried to log into the system with an expired password and was denied access.
• session— The session type, which can be SSH or Telnet
• username— The name of the user
• ip —The IP address of the user

Recommended Action If the user has authorized access, an administrator must change the password for the
user. Unauthorized access attempts should trigger an appropriate response, for example. traffic from that IP
address can be blocked.

Cisco ASA Series Syslog Messages

586
 Syslog Messages 722001 to 776020
772004

772004
Error Message %ASA-3-772004: PASSWORD: session login failed, user username , IP ip , cause:
password expired

Explanation A user logged tried to log into the system with an expired password and was denied access.
• session— The session type, which is ASDM
• username— The name of the user
• ip —The IP address of the user

Recommended Action If the user has authorized access, an administrator must change the password for the
user. Unauthorized access attempts should trigger an appropriate response, for example. traffic from that IP
address can be blocked.

772005
Error Message %ASA-6-772005: REAUTH: user username passed authentication

Explanation The user authenticated successfully after changing the password.

• username— The name of the user

Recommended Action None required.

772006
Error Message %ASA-2-772006: REAUTH: user username failed authentication

Explanation The user entered the wrong password while trying to change it. As a result, the password was
not changed.
• username— The name of the user

Recommended Action The user should retry changing the password using the change-password command.

774001
Error Message %ASA-2-774001: POST: unspecified error

Explanation The crypto service provider failed the power on self-test.

Recommended Action Contact the Cisco TAC.

774002
Error Message %ASA-2-774002: POST: error err , func func , engine eng , algorithm alg ,
mode mode , dir dir , key len len

Cisco ASA Series Syslog Messages

587
 Syslog Messages 722001 to 776020
775001

Explanation The crypto service provider failed the power on self-test.

• err —The failure cause
• func —The function
• eng —The engine, which can be NPX, Nlite, or software
• alg —The algorithm, which can be any of the following: RSA, DSA, DES, 3DES, AES, RC4, MD5,
SHA1, SHA256, SHA386, SHA512, HMAC-MD5, HMAC-SHA1, HMAC-SHA2, or AES-XCBC
• mode —The mode, which can be any of the following: none, CBC, CTR, CFB, ECB, stateful-RC4, or
stateless-RC4
• dir —Either encryption or decryption
• len —The key length in bits

Recommended Action Contact the Cisco TAC.

775001
Error Message %ASA-6-775001: Scansafe: protocol connection conn_id from interface_name
:real_address /real_port [(idfw_user )] to interface_name :real_address /real_port redirected
to server_interface_name :server_ip_address

Explanation A ScanSafe server is configured, and traffic matches a policy that has been configured to redirect
the connection to the ScanSafe server for content scanning and other malware protection services.
Recommended Action None required.

775002
Error Message %ASA-4-775002: Reason - protocol connection conn_id from
interface_name:real_address/real_port [(idfw_user )] to
interface_name:real_address/real_port is action locally

Explanation If the source IP address and port of the new ScanSafe redirected connection matches the existing
connection, then the ASA drops the new connection and this syslog message is generated.
• Reason —Duplicate connection with same source address and port port

Recommended Action Make sure of all of the following:

• The ScanSafe license key is configured.
• The public key is configured.
• The ScanSafe server is reachable by the ASA.
• The maximum number of connections has not been reached.

Note Configuring PAT and ScanSafe on a single connection are not recommended.

Cisco ASA Series Syslog Messages

588
 Syslog Messages 722001 to 776020
775003

775003
Error Message %ASA-6-775003: Scansafe:protocol connection conn_id from interface_name
:real_address /real_port [(idfw_user )] to interface_name :real_address /real_port is
whitelisted.

Explanation The traffic has been matched and does not need to be redirected to the ScanSafe server for
content scanning, but can be sent directly to the intended web server.
Recommended Action None required.

775004
Error Message %ASA-4-775004: Scansafe: Primary server ip_address is not reachable

Explanation The primary ScanSafe server is not reachable on either of the configured HTTP or HTTPS
ports.
Recommended Action None required.

775005
Error Message %ASA-6-775005: Scansafe: Primary server ip_address is reachable now

Explanation The primary ScanSafe server is reachable on both of the configured HTTP and HTTPS ports.
Recommended Action None required.

775006
Error Message %ASA-6-775006: Primary server interface :ip_address is not reachable and
backup server interface :ip_address is now active

Explanation If the primary ScanSafe server becomes unreachable, the ASA checks the connectivity to the
configured backup ScanSafe server; if the backup server is reachable, it becomes the active server.
Recommended Action None required.

775007
Error Message %ASA-2-775007: Scansafe: Primary server_interface_name :server_ip_address and
backup server_interface_name :server_ip_address servers are not reachable.

Explanation Neither the primary nor backup ScanSafe server is reachable. Based on the configured default
action( fail_close or fail_open), traffic is getting dropped or sent to the web server without being redirected.
Recommended Action If both the ScanSafe servers are not reachable, you can change the ScanSafe
configuration to fail_open to send traffic to the web server without having it redirected to the ScanSafe server.
This configuration changes the default action to permit.

Cisco ASA Series Syslog Messages

589
 Syslog Messages 722001 to 776020
776001

776001
Error Message %ASA-3-776001: CTS SXP: Configured source IP source ip error

Explanation An error occurred while using this configured source IP address to set up an SXP connection.
• source ip —IPv4 or IPv6 source address
• error —Detailed message regarding what type of error occurs while using the configured address to set
up the SXP connection, which can be one of the following:

- Does not belong to this device.

- Does not match outbound interface IP address.
Recommended Action Reconfigure the SXP connection to have a valid source IP address. Alternatively,
unconfigure the source IP address and let the device select the correct source IP address based on a route
lookup.

776002
Error Message %ASA-3-776002: CTS SXP: Invalid message from peer peer IP : error

Explanation An error occurred while parsing an SXP message.

• peer IP —IPv4 or IPv6 peer address
• error — Description of message parsing problem

Recommended Action Contact the Cisco TAC for assistance.

776003
Error Message %ASA-3-776003: CTS SXP: Connection with peer peer IP failed: error

Explanation An SXP configuration error occurred. The connection cannot be set up correctly.
• peer IP —IPv4 or IPv6 peer address
• error — Description of SXP configuration problem. The error can be one of the following values:

- Mode mismatch with received one.

- Does not exist.
- With the same peer, but different source IP address exists.
- Version mismatch with received one.
- Received binding update while in speaker mode.
Recommended Action Make sure that the connection configurations on both ends have the correct mode
and IP addresses.

Cisco ASA Series Syslog Messages

590
 Syslog Messages 722001 to 776020
776004

776004
Error Message %ASA-3-776004: CTS SXP: Fail to start listening socket after TCP process
restart.

Explanation The SXP on this device cannot accept SXP connection setup requests from remote devices,
because it cannot update the binding manager.
Recommended Action Disable and reenable the SXP feature to see if the listening socket can be restarted.

776005
Error Message %ASA-3-776005: CTS SXP: Binding Binding IP - SGname (SGT ) from peer IP instance
connection instance num error .

Explanation An SXP binding update error has occurred.

• Binding IP —IPv4 or IPv6 binding address
• SGname (SGT )—Binding SGT information. Has the following format if SGname is available: SGname
(SGT ) and the following format if SGname is unavailable: SGT .
• peer IP —IPv4 or IPv6 peer address that sent the binding
• connection instance num —Instance number of the SXP connection from which the binding came
• error —Detailed message about the binding error

Recommended Action Contact the Cisco TAC for assistance.

776006
Error Message %ASA-3-776006: CTS SXP: Internal error: error

Explanation The CTS SXP system encountered an internal failure.

• error —Detailed message about the SXP internal error, which can be one of the following:

- Source IP address of existing SXP connection cannot change.

- Password type of existing connection cannot change.
- Connection mode is the same as the existing configuration.
- IP address does not exist.
Recommended Action Contact the Cisco TAC for assistance.

776007
Error Message %ASA-3-776007: CTS SXP: Connection with peer peer IP (instance connection
instance num ) state changed from original state to Off.

Cisco ASA Series Syslog Messages

591
 Syslog Messages 722001 to 776020
776008

Explanation The CTS SXP system encountered an internal failure, because the SXP connection with the
specified instance number changed its state to off.
• peer IP —IPv4 or IPv6 peer address
• connection instance num —SXP connection instance number
• original state —Original connection state

Recommended Action None required.

776008
Error Message %ASA-6-776008: CTS SXP: Connection with peer IP (instance connection instance
num ) state changed from original state to final state .

Explanation The SXP connection with the specified instance number changed state.
• peer IP —IPv4 or IPv6 peer address
• source IP —IPv4 or IPv6 source address
• connection instance num —SXP connection instance number
• original state —Original connection state
• final state —Final connection state, which can be any state except the Off state.

Recommended Action None required.

776009
Error Message %ASA-5-776009: CTS SXP: password changed.

Explanation The SXP system password has been changed.

Recommended Action None required.

776010
Error Message %ASA-5-776010: CTS SXP: SXP default source IP is changed original source IP
final source IP .

Explanation The SXP default source IP address has been changed on this device.
• original source IP —IPv4 or IPv6 original default source IP address
• final source IP —IPv4 or IPv6 final default source IP address

Recommended Action None required.

Cisco ASA Series Syslog Messages

592
 Syslog Messages 722001 to 776020
776011

776011
Error Message %ASA-5-776011: CTS SXP: operational state .

Explanation The SXP feature has changed operational state and works only when the feature is enabled.
• operational state —Flags the state whether CTS SXP is enabled or disabled.

Recommended Action None required.

776012
Error Message %ASA-7-776012: CTS SXP: timer name timer started for connection with peer peer
IP .

Explanation The specified SXP timer started.

• peer IP —IPv4 or IPv6 peer address. For timers that are not triggered by connection-based events, that
is, the retry open timer, a default IP address of 0.0.0.0 is used.
• timer name —Timer name

Recommended Action None required.

776013
Error Message %ASA-7-776013: CTS SXP: timer name timer stopped for connection with peer peer
IP .

Explanation The specified SXP timer stopped.

• peer IP —IPv4 or IPv6 peer address. For timers that are not triggered by connection-based events, that
is, the retry open timer, a default IP address of 0.0.0.0 is used.
• timer name —Timer name

Recommended Action None required.

776014
Error Message %ASA-7-776014: CTS SXP: SXP received binding forwarding request (action )
binding binding IP - SGname (SGT ).

Explanation The SXP received a binding forwarding request. The request comes from the binding manager
when it wants SXP to broadcast the latest net binding changes within the binding manager.
• action —Add or delete operation
• binding IP —IPv4 or IPv6 binding address
• SGname (SGT )—Binding SGT information. Has the following format if SGname is available: SGname
(SGT ) and the following format if SGname is unavailable: SGT .

Cisco ASA Series Syslog Messages

593
 Syslog Messages 722001 to 776020
776015

Recommended Action None required.

776015
Error Message %ASA-7-776015: CTS SXP: Binding binding IP - SGname (SGT ) is forwarded to
peer peer IP (instance connection instance num ).

Explanation The SXP forwarded binding to the peer.

• binding IP —IPv4 or IPv6 binding address
• SGname (SGT )—Binding SGT information. Has the following format if SGname is available: SGname
(SGT ) and the following format if SGname is unavailable: SGT .
• peer IP —IPv4 or IPv6 peer address
• connection instance num —SXP connection instance number

Recommended Action None required.

776016
Error Message %ASA-7-776016: CTS SXP: Binding binding IP - SGName (SGT ) from peer peer IP
(instance binding's connection instance num ) changed from old instance: old instance num
, old sgt: old SGName (SGT ).

Explanation Binding changed in the SXP database.

• binding IP —IPv4 or IPv6 binding address
• SGname (SGT )—Binding SGT information. Has the following format if SGname is available: SGname
(SGT ) and the following format if SGname is unavailable: SGT .
• peer IP —Binding source IPv4 or IPv6 address
• binding’s connection instance num —SXP connection instance number
• old instance num —Old connection instance number on which the binding was learned
• old SGName (SGT )—Binding old SGT information. Has the following format if SGname is available:
SGname (SGT ) and the following format if SGname is unavailable: SGT .

Recommended Action None required.

776017
Error Message %ASA-7-776017: CTS SXP: Binding binding IP - SGname (SGT) from peer peer IP
(instance connection instance num ) deleted in SXP database.

Explanation Binding was deleted in the SXP database.

• binding IP —IPv4 or IPv6 binding address

Cisco ASA Series Syslog Messages

594
 Syslog Messages 722001 to 776020
776018

• SGname (SGT )—Binding SGT information. Has the following format if SGname is available: SGname
(SGT ) and the following format if SGname is unavailable: SGT .
• peer IP —Binding source IPv4 or IPv6 peer address
• connection instance num —SXP connection instance number

Recommended Action None required.

776018
Error Message %ASA-7-776018: CTS SXP: Binding binding IP - SGname (SGT) from peer peer IP
(instance connection instance num ) added in SXP database.

Explanation Binding was aded in the SXP database.

• binding IP —IPv4 or IPv6 binding address
• SGname (SGT )—Binding SGT information. Has the following format if SGname is available: SGname
(SGT ) and the following format if SGname is unavailable: SGT .
• peer IP —Binding source IPv4 or IPv6 peer address
• connection instance num —SXP connection instance number

Recommended Action None required.

776019
Error Message %ASA-7-776019: CTS SXP: Binding binding IP - SGname (SGT ) action taken .
Update binding manager.

Explanation The SXP updated the binding manager with the binding change.
• binding IP —IPv4 or IPv6 binding address
• SGname (SGT )—Binding SGT information. Has the following format if SGname is available: SGname
(SGT ) and the following format if SGname is unavailable: SGT .
• action taken —Action taken, which can be one of the following: added, deleted, or changed.

Recommended Action None required.

776020
Error Message %ASA-3-776020: CTS SXP: Unable to locate egress interface to peer peer IP .

Explanation The ASA cannot locate the egress interface to the SXP peer.
• binding IP —IPv4 or IPv6 address

Recommended Action Make sure that the SXP peer is routable from the device.

Cisco ASA Series Syslog Messages

595
 Syslog Messages 722001 to 776020
776020

Cisco ASA Series Syslog Messages

596
 CHAPTER 10
Syslog Messages 776201 to 805003 and 8300001
to 8300006
This chapter contains the following sections:

• Messages 776201 to 785001, page 597

• Messages 802001 to 840001, 8300001 to 8300006, page 606

Messages 776201 to 785001

This section includes messages from 776201 to 780004.

776201
Error Message %ASA-4-776201: CTS PAC: CTS PAC for Server IP_address , A-ID PAC issuer name
will expire in number days

Explanation A CTS PAC is nearing its expiration date.

Recommended Action Obtain a new PAC and import it.

776202
Error Message %ASA-3-776202: CTS PAC for Server IP_address , A-ID PAC issuer name has expired

Explanation A CTS PAC has expired.

Recommended Action Obtain a new PAC and import it.

776203
Error Message %ASA-3-776203: Unable to retrieve CTS Environment data due to: reason

Cisco ASA Series Syslog Messages

597
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
776204

Explanation The ASA was unable to retrieve the CTS environment data and SGT name table for one of the
following reasons:
• ◦PAC has expired
◦PAC data not available
◦Error response from ISE
◦Unable to retrieve server secret from the PAC
◦Database error
◦Invalid SG info value received
◦Unable to add SG tag to database
◦Error closing database
◦Database update aborted

Recommended Action If this message persists, contact the Cisco TAC for assistance.

776204
Error Message %ASA-3-776204: CTS Environment data has expired

Explanation The CTS environment data and SGT name table have expired, which is likely to occur after
unresolved environment data retrieval failures have occurred.
Recommended Action If this message persists, contact the Cisco TAC for assistance.

776251
Error Message %ASA-6-776251: CTS SGT-MAP: Binding binding IP - SGname (SGT ) from source
name added to binding manager.

Explanation Binding from the specified source was added to the binding manager.
• binding IP —IPv4 or IPv6 binding address
• SGname (SGT )—Binding SGT information. Has the following format if SGname is available: SGname
(SGT ) and the following format if SGname is unavailable: SGT .
• source name —Name of the contributing source. Currently, SXP is the only contributing source.

Recommended Action None required.

776252
Error Message %ASA-5-776252: CTS SGT-MAP: CTS SGT-MAP: Binding binding IP - SGname (SGT )
from source name deleted from binding manager.

Explanation Binding from the specified source was deleted from the binding manager.

Cisco ASA Series Syslog Messages

598
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
776253

Binding from the specified source was added to the binding manager.
• binding IP —IPv4 or IPv6 binding address
• SGname (SGT )—Binding SGT information. Has the following format if SGname is available: SGname
(SGT ) and the following format if SGname is unavailable: SGT .
• source name —Name of the contributing source. Currently, SXP is the only contributing source.

Recommended Action None required.

776253
Error Message %ASA-6-776253: CTS SGT-MAP: Binding binding IP - new SGname (SGT ) from new
source name changed from old sgt: old SGname (SGT ) from old source old source name .

Explanation A particular IP to SGT binding has changed in the binding manager.

• binding IP —IPv4 or IPv6 binding address
• new SGname (SGT )—New binding SGT information. Has the following format if SGname is available:
SGname (SGT ) and the following format if SGname is unavailable: SGT .
• new source name —Name of the new contributing source. Currently, SXP is the only contributing source.
• old SGname (SGT )—Old binding SGT information. Has the following format if SGname is available:
SGname (SGT ) and the following format if SGname is unavailable: SGT .
• old source name —Name of the old contributing source. Currently, SXP is the only contributing source.

Recommended Action None required.

776254
Error Message %ASA-3-776254: CTS SGT-MAP: Binding manager unable to action binding binding
IP - SGname (SGT ) from source name .

Explanation The binding manager cannot insert, delete, or update the binding
• action— Binding manager operation. Either insert, delete or update.
• binding IP —IPv4 or IPv6 binding address
• SGname (SGT )—Binding SGT information. Has the following format if SGname is available: SGname
(SGT ) and the following format if SGname is unavailable: SGT .
• source name —Name of the contributing source. Currently, SXP is the only contributing source.

Recommended Action Contact the Cisco TAC for assistance.

776301
Error Message %ASA-7-776301: CTS Policy: Security-group tag sgt is mapped to security-group
name "sgname "

Cisco ASA Series Syslog Messages

599
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
776302

Explanation The security group tag referenced in the policy is known and the lookup in the security group
table is successful. As a result, the tag name mapping is derived.
• sgt —Security group tag referenced in the policy
• sgname —Security group name mapping derived from the table

Recommended Action None required.

776302
Error Message %ASA-7-776302: CTS Policy: Unknown security-group tag sgt referenced in
policies

Explanation The security group tag referenced in the policy was unknown and the lookup in the security
group table failed. However, the policy referencing the tag can still be enforced.
• sgt —Security group tag referenced in the policy

Recommended Action Check to see if the security group tag exists in the ISE. If the tag exists, it will become
known after the next refresh. If the tag does not exist in the ISE, consider removing all associated policies on
the ASA.

776303
Error Message %ASA-6-776303: CTS Policy: Security-group name "sgname " is resolved to
security-group tag sgt

Explanation The securitygroup name referenced in the policy was resolved and the lookup in the security
group table was successful. As a result, the tag derived from the table is used for policy enforcement.
• sgname —Security group name referenced in the policy
• sgt —Security group tag mapping derived from the table

Recommended Action None required.

776304
Error Message %ASA-4-776304: CTS Policy: Unresolved security-group name "sgname " referenced,
policies based on this name will be inactive

Explanation The securitygroup name referenced in the policy cannot be resolved to a tag and the lookup in
the security group table failed. AS a result, the policy referencing the name is inactive, but remains in the
configuration.
• sgname —Security group name referenced in the policy

Recommended Action Check to see if the security group name exists in the ISE. If the name exists, the table
can be refreshed so the name gets resolved and policies can be enforced. If the name does not exist in the ISE,
consider removing all associated policies on the ASA.

Cisco ASA Series Syslog Messages

600
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
776305

776305
Error Message %ASA-4-776305: CTS Policy: Security-group table cleared, all polices referencing
security-group names will be deactivated

Explanation The security group table downloaded from the ISE is cleared on the ASA and policies based
on security group tags continue to be enforced. However, policies based on names become inactive, but remain
in the configuration.
Recommended Action Refresh the security group table on the ASA so all policies based on security group
names can be enforced.

776307
Error Message %ASA-7-776307: CTS Policy: Security-group name for security-group tag sgt
renamed from old_sgname " to "new_sgname "

Explanation In the newly downloaded security group table on the ASA, a change in the security group name
for a security group tag was detected; however, there was no change in policy status.
• sgt —Security group tag referenced in the policy
• old_sgname —Old security group name
• new_sgname —New security group name

Recommended Action None required.

776308
Error Message %ASA-7-776308: CTS Policy: Previously unknown security-group tag sgt is now
mapped to security-group name "sgname "

Explanation In the newly downloaded security group table on the ASA, a previously unknown security
group tag was found in the table; however, there was no change in policy status.
• sgt —Security group tag referenced in the policy
• sgname —Security group name derived from the new security group table

Recommended Action None required.

776309
Error Message %ASA-5-776309: CTS Policy: Previously known security-group tag sgt is now
unknown

Explanation In the newly downloaded security group table on the ASA, a previously known security group
tag no longer exists. There is no change in policy status, and the policy can still be enforced.
• sgt —Security group tag referenced in the policy

Cisco ASA Series Syslog Messages

601
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
776310

Recommended Action If the security group tag does not exist in the new table, the security group has been
removed in the ISE. Consider removing all policies that reference the tag.

776310
Error Message %ASA-5-776310: CTS Policy: Security-group name "sgname " remapped from
security-group tag old_sgt to new_sgt

Explanation In the newly downloaded security group table on the ASA, a change in the security group tag
for a security group name was detected. All policies referencing the name are updated to reflect the new tag,
and policies are enforced based on the new tag.
• sgname —Security group name referenced in the policy
• old_sgt —Old security group tag
• new_sgt —New security group tag

Recommended Action Because of the change in tag value, make sure that the configured policies are still
accurate.

776311
Error Message %ASA-6-776311: CTS Policy: Previously unresolved security-group name "sgname
" is now resolved to security-group tag sgt

Explanation In the newly downloaded security group table on the ASA, a previously unresolved security
group name was resolved to a tag, and the new tag can be used to enforce policies.
• sgname —Security group name referenced in the policy
• sgt —Security group tag derived from the new security group table

Recommended Action None required.

776312
Error Message %ASA-4-776312: CTS Policy: Previously resolved security-group name "sgname "
is now unresolved, policies based on this name will be deactivated

Explanation In the newly downloaded security group table on the ASA, a previously resolved security group
name no longer exists. As a result, all policies based on this security group name become inactive, but remain
in the configuration.
• sgname —Security group name referenced in the policy

Recommended Action If the security group name does not exist in the new table, the security group has
been removed in the ISE. Check the policy configuration on the ASA, consider removing policies referencing
the name.

Cisco ASA Series Syslog Messages

602
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
776313

776313
Error Message %ASA-3-776313: CTS Policy: Failure to update policies for security-group
"sgname"-sgt

Explanation An error was encountered in updating the policies. Policy enforcement will continue based on
old tag values and is no longer accurate.
• sgname —Security group name that has a change in tag value
• sgt —New security group tag value

Recommended Action To reflect the correct tag value, remove all policies referencing the security group
name and reapply them. If the error persists, contact the Cisco TAC for assistance.

778001
Error Message %ASA-6-778001: VXLAN: Invalid VXLAN segment-id segment-id for protocol from
ifc-name :(IP-address/port) to ifc-name :(IP-address/port).

Explanation The ASA tries to create an inner connection for a VXLAN packet, but the VXLAN packet has
an invalid segment ID.
Recommended Action None required.

778002
Error Message %ASA-6-778002: VXLAN: There is no VNI interface for segment-id segment-id .

Explanation A decapsulated ingress VXLAN packet is discarded, because the segment ID in the VXLAN
header does not match the segment ID of any VNI interface configured on the ASA.
Recommended Action None required.

778003
Error Message %ASA-6-778003: VXLAN: Invalid VXLAN segment-id segment-id for protocol from
ifc-name :(IP-address/port) to ifc-name :(IP-address/port) in FP.

Explanation The ASA Fast Path sees a VXLAN packet with an invalid segment ID.
Recommended Action Check the VNI interface segment ID configurations to see if the dropped packet has
the VXLAN segment ID that does not match any VNI segment ID configuration.

778004
Error Message %ASA-6-778004: VXLAN: Invalid VXLAN header for protocol from ifc-name
:(IP-address/port) to ifc-name :(IP-address/port) in FP.

Explanation The ASA VTEP sees a VXLAN packet with an invalid VXLAN header.

Cisco ASA Series Syslog Messages

603
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
778005

Recommended Action None required.

778005
Error Message %ASA-6-778005: VXLAN: Packet with VXLAN segment-id segment-id from ifc-name
is denied by FP L2 check.

Explanation A VXLAN packet is denied by a Fast Path L2 check.

Recommended Action Check the VNI interface segment ID configurations to see if the dropped packet has
the VXLAN segment ID that does not match any VNI segment ID configuration. Check to see i f the STS
table has an entry that matches the dropped packet’s segment ID.

778006
Error Message %ASA-6-778006: VXLAN: Invalid VXLAN UDP checksum from ifc-name
:(IP-address/port) to ifc-name :(IP-address/port) in FP.

Explanation The ASA VTEP received a VXLAN packet with an invalid UDP checksum value.
Recommended Action None required.

778007
Error Message %ASA-6-778007: VXLAN: Packet from ifc-name :IP-address/port to IP-address/port
was discarded due to invalid NVE peer.

Explanation The ASA VTEP received a VXLAN packet from an IP address that is different from the configured
NVE peer.
Recommended Action None required.

779001
Error Message %ASA-6-779001: STS: Out-tag lookup failed for in-tag segment-id of protocol
from ifc-name :IP-address /port to IP-address /port .

Explanation The ASA tries to create a connection for a VXLAN packet, but failed to use the STS lookup
table to locate the out-tag for the in-tag (segment ID) in the VXLAN packet.
Recommended Action None required.

779002
Error Message %ASA-6-779002: STS: STS and NAT locate different egress interface for segment-id
segment-id , protocol from ifc-name :IP-address /port to IP-address /port

Explanation The ASA tries to create a connection for a VXLAN packet, but the STS lookup table and NAT
policy locate a different egress interface.
Recommended Action None required.

Cisco ASA Series Syslog Messages

604
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
779003

779003
Error Message %ASA-3-779003: STS: Failed to read tag-switching table - reason

Explanation The ASA tried to read the tag-switching table, but failed.
Recommended Action None required.

779004
Error Message %ASA-3-779004: STS: Failed to write tag-switching table - reason

Explanation The ASA tried to write to the tag-switching table, but failed.
Recommended Action None required.

779005
Error Message %ASA-3-779005: STS: Failed to parse tag-switching request from http - reason

Explanation The ASA tried to parse the HTTP request to see what to do on the tag-switching table, but failed.
Recommended Action None required.

779006
Error Message %ASA-3-779006: STS: Failed to save tag-switching table to flash - reason

Explanation The ASA tried to save the tag-switching table to flash memory, but failed.
Recommended Action None required.

779007
Error Message %ASA-3-779007: STS: Failed to replicate tag-switching table to peer - reason

Explanation The ASA attempts to replicate the tag-switching table to the failover standby unit or clustering
slave units, but failed to do so.
Recommended Action None required.

780001
Error Message %ASA-6-780001: RULE ENGINE: Started compilation for access-group transaction
- description of the transaction .

Explanation The rule engine has started compilation for an access group transaction. The description of the
transaction is the command line input of the access group itself.
Recommended Action None required.

Cisco ASA Series Syslog Messages

605
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
780002

780002
Error Message %ASA-6-780002: RULE ENGINE: Finished compilation for access-group transaction
- description of the transaction .

Explanation The rule engine has finished compilation for a transaction. Taking access group as an example,
the description of the transaction is the command line input of the access group itself.
Recommended Action None required.

780003
Error Message %ASA-6-780003: RULE ENGINE: Started compilation for nat transaction -
description of the transaction .

Explanation The rule engine has started compilation for a NAT transaction. The description of the transaction
is the command line input of the nat command itself.
Recommended Action None required.

780004
Error Message %ASA-6-780004: RULE ENGINE: Finished compilation for nat transaction -
description of the transaction .

Explanation The rule engine has finished compilation for a NAT transaction. The description of the transaction
is the command line input of the nat command itself.
Recommended Action None required.

785001
Error Message %ASA-7-785001: Clustering: Ownership for existing flow
from <in_interface>:<src_ip_addr>/<src_port> to <out_interface>:<dest_ip_addr>/<dest_port>
moved from unit <old-owner-unit-id> at site <old-site-id> to <new-owner-unit-id> at site
<old-site-id> due to <reason>.

Explanation This syslog is generated when clustering moved the flow from one unit in one site to another
unit in another site in inter-DC environment. Reason must be whatever triggered the move, such as LISP
notification.
Recommended Action Verify the flow status in the new unit at new site.

Messages 802001 to 840001, 8300001 to 8300006

This section includes messages from 802001 to 840001 and 8300001 to 8300006.

Cisco ASA Series Syslog Messages

606
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
802001

802001
Error Message %ASA-6-802001: User username IP ip_address OS os_name UDID number MDM action
session started.

Explanation An MDM enrollment or check-in session has started.

Recommended Action None required.

802002
Error Message %ASA-6-802002: User username IP ip_address OS os_name UDID number MDM action
session terminated.

Explanation An MDM enrollment or check-in session has ended.

Recommended Action None required.

802003
Error Message %ASA-3-802003: User username IP ip_address OS os_name UDID number Unable to
create MDM action session.

Explanation An attempt to create an MDM enrollment or check-in session failed.

Recommended Action None required.

802004
Error Message %ASA-3-802004: IP ip_address Failure encountered while handling MDM action
request details .

Explanation A failure occurred while trying to proxy packets between the client and ISE.
Recommended Action None required.

802005
Error Message %ASA-6-802005: IP ip_address Received MDM request details .

Explanation A new MDM request has been received while the MDM proxy service is active.
Recommended Action None required.

802006
Error Message %ASA-4-802006: IP ip_address MDM request details has been rejected: details
.

Explanation An MDM request has been rejected by the ASA.

Cisco ASA Series Syslog Messages

607
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
803001

Recommended Action None required.

803001
Error Message %ASA-6-803001: bypass is continuing after power up, no protection will be
provided by the system for traffic over GigabitEthernet 1/1-1/2

Explanation Informational message to the user that the hardware bypass will be continued after bootup.
Recommended Action None required.
Error Message %ASA-6-803001: bypass is continuing after power up, no protection will be
provided by the system for traffic over GigabitEthernet 1/3-1/4

Explanation Informational message to the user that the hardware bypass will be continued after bootup.
Recommended Action None required.

803002
Error Message %ASA-6-803002: no protection will be provided by the system for traffic over
GigabitEthernet 1/1-1/2

Explanation Informational message to the user that hardware bypass is manually enabled.
Recommended Action None required.
Error Message %ASA-6-803002: no protection will be provided by the system for traffic over
GigabitEthernet 1/3-1/4

Explanation Informational message to the user that hardware bypass is manually enabled.
Recommended Action None required.

803003
Error Message %ASA-6-803003: User disabled bypass manually on GigabitEthernet 1/1-1/2.

Explanation Informational message to the user that hardware bypass is manually disabled.
Recommended Action None required.
Error Message %ASA-6-803003: User disabled bypass manually on GigabitEthernet 1/3-1/4.

Explanation Informational message to the user that hardware bypass is manually disabled.
Recommended Action None required.

804001
Error Message %ASA-6-804001: Interface GigabitEthernet1/3 1000BaseSX SFP has been inserted

Explanation Informational message to the user about the online insertion of the supported SFP module.
Recommended Action None required.

Cisco ASA Series Syslog Messages

608
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
804002

804002
Error Message %ASA-6-804002: Interface GigabitEthernet1/3 SFP has been removed

Explanation Informational message to the user about removal of the supported SFP module.
Recommended Action None required.

805001
Error Message %ASA-6-805001: Flow offloaded: connection conn_id
outside_ifc:outside_addr/outside_port (mapped_addr/mapped_port)
inside_ifc:inside_addr/inside_port (mapped_addr/mapped_port) Protocol

Explanation Indicates flow is offloaded to the super-fast path.

Recommended Action None required.

805002
Error Message %ASA-6-805002: Flow is no longer offloaded: connection conn_id
outside_ifc:outside_addr/outside_port (mapped_addr/mapped_port)
inside_ifc:inside_addr/inside_port (mapped_addr/mapped_port) Protocol

Explanation Indicates flow offloading is disabled on a flow which was offloaded to the super-fast path.
Recommended Action None required.

805003
Error Message %ASA-6-805003: Flow is no longer offloaded: connection conn_id
outside_ifc:outside_addr/outside_port (mapped_addr/mapped_port)
inside_ifc:inside_addr/inside_port (mapped_addr/mapped_port) Protocol

Explanation Indicates flow couldn’t be offloaded. For example, due to flow entry collision on the offload
flow table.
Recommended Action None required.

840001
Error Message %ASA-3-840001: Failed to create the backup for an IKEv2 session <Local IP>,
<Remote IP>

Explanation In the high-availability setup of distributed site-to-site VPN, an attempt to create a backup session
is made when a IKEv2 session is established or when the cluster membership changes. However, the attempt
may fail for reasons such as capacity limit. Hence this message is generated on the unit of a session owner
whenever it is notified of failing to create a backup.
Recommended Action None.

Cisco ASA Series Syslog Messages

609
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
8300001

8300001
Error Message %ASA-6-8300001: VPN session redistribution <variable 1>

Explanation These events notify the administrator that the operation related to ‘cluster redistribute
vpn-sessiondb’ has started or completed. Where,
• <variable 1>—Action: started or completed

Recommended Action None.

8300002
Error Message %ASA-6-8300002: Moved <variable 1> sessions to <variable 2>

Explanation Provides details on how many active sessions were moved to another member of the cluster.
• <variable 1>— number of active sessions moved (this can be less than the number requested)
• <variable 2>—name of the cluster member the sessions where moved to

Recommended Action None.

8300003
Error Message %ASA-3-8300003: Failed to send session redistribution message to <variable 1>

Explanation There was an error sending a request to another cluster member. This could be due to an internal
error or the cluster member the message was destined for is not available.
• <variable 1>— name of the cluster member the message was destined for

Recommended Action If this message is persistent contact customer support.

8300004
Error Message %ASA-6-8300004: <variable 1> request to move <variable 2> sessions from
<variable 3> to <variable 4>

Explanation This event is displayed when a cluster member receives a request from the master to move a
specific number of active sessions to another member in the cluster.
• <variable 1>—Action: Received, Sent
• <variable 2>—number of active sessions to move
• <variable 3>—name of cluster member receiving the move session request
• <variable 4>—name of the cluster member to receive the active sessions

Recommended Action None.

Cisco ASA Series Syslog Messages

610
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
8300005

8300005
Error Message %ASA-3-8300005: Failed to receive session move response from <variable 1>

Explanation The cluster master has requested a cluster member to move active sessions to another member.
If the master has not received a response to this request within a defined period, it will display this event and
terminate the redistribution process.
• <variable 1>—name of cluster member which failed to send a move response within timeout period

Recommended Action Re-issue the ‘’cluster redistribute vpn-sessiondb” and if the problem persists, contact
support.

8300006
Error Message %ASA-5-8300006: Cluster topology change detected. VPN session redistribution
aborted.

Explanation The VPN session redistribution move calculations are based on the active cluster members at
the time the process is started. If a cluster member joins or leaves during this process, the master will terminate
the session redistribution.
Recommended Action Retry the operation when all of the members have joined or left the cluster.

Cisco ASA Series Syslog Messages

611
 Syslog Messages 776201 to 805003 and 8300001 to 8300006
8300006

Cisco ASA Series Syslog Messages

612
 APPENDIX A
Messages Listed by Severity Level
This appendix contains the following sections:

Note The ASA does not send severity 0, emergency messages to the syslog server. These are analogous to a
UNIX panic message, and denote an unstable system.

• Alert Messages, Severity 1, page 613

• Critical Messages, Severity 2, page 617
• Error Messages, Severity 3, page 621
• Warning Messages, Severity 4, page 643
• Notification Messages, Severity 5, page 660
• Informational Messages, Severity 6, page 671
• Debugging Messages, Severity 7, page 691
• Variables Used in Syslog Messages, page 700

Alert Messages, Severity 1

The following messages appear at severity 1, alerts:
• %ASA-1-101001: (Primary) Failover cable OK.
• %ASA-1-101002: (Primary) Bad failover cable.
• %ASA-1-101003: (Primary) Failover cable not connected (this unit).
• %ASA-1-101004: (Primary) Failover cable not connected (other unit).
• %ASA-1-101005: (Primary) Error reading failover cable status.
• %ASA-1-103001: (Primary) No response from other firewall (reason code = code).
• %ASA-1-103002: (Primary) Other firewall network interface interface_number OK.

Cisco ASA Series Syslog Messages

613
 Messages Listed by Severity Level
Alert Messages, Severity 1

• %ASA-1-103003: (Primary) Other firewall network interface interface_number failed.

• %ASA-1-103004: (Primary) Other firewall reports this firewall failed. Reason: reason-string.
• %ASA-1-103005: (Primary) Other firewall reporting failure. Reason: SSM card failure.
• %ASA-1-103006: (Primary|Secondary) Mate version ver_num is not compatible with ours ver_num.
• %ASA-1-103007: (Primary|Secondary) Mate version ver_num is not identical with ours
ver_num%ASA-1-104001: (Primary) Switching to ACTIVE (cause: string).
• %ASA-1-103008: Mate hwdib index is not compatible.
• %ASA-1-104002: (Primary) Switching to STANDBY (cause: string).
• %ASA-1-104003: (Primary) Switching to FAILED.
• %ASA-1-104004: (Primary) Switching to OK.
• %ASA-1-104501: (Primary|Secondary) Switching to ACTIVE (cause: reason)
• %ASA-1-104501: (Primary|Secondary) Switching to BACKUP (cause: reason)
• %ASA-1-104502: (Primary|Secondary) Becoming Backup unit failed
• %ASA-1-105001: (Primary) Disabling failover.
• %ASA-1-105002: (Primary) Enabling failover.
• %ASA-1-105003: (Primary) Monitoring on interface interface_name waiting
• %ASA-1-105004: (Primary) Monitoring on interface interface_name normal
• %ASA-1-105005: (Primary) Lost Failover communications with mate on interface interface_name.
• %ASA-1-105006: (Primary) Link status Up on interface interface_name.
• %ASA-1-105007: (Primary) Link status Down on interface interface_name.
• %ASA-1-105008: (Primary) Testing interface interface_name.
• %ASA-1-105009: (Primary) Testing on interface interface_name {Passed|Failed}.
• %ASA-1-105011: (Primary) Failover cable communication failure
• %ASA-1-105020: (Primary) Incomplete/slow config replication
• %ASA-1-105021: (failover_unit) Standby unit failed to sync due to a locked context_name config. Lock
held by lock_owner_name.
• %ASA-1-105031: Failover LAN interface is up.
• %ASA-1-105032: LAN Failover interface is down.
• %ASA-1-105033: LAN FO cmd Iface down and up again.
• %ASA-1-105034: Receive a LAN_FAILOVER_UP message from peer.
• %ASA-1-105035: Receive a LAN failover interface down msg from peer.
• %ASA-1-105036: dropped a LAN Failover command message.
• %ASA-1-105037: The primary and standby units are switching back and forth as the active unit.
• %ASA-1-105038: (Primary) Interface count mismatch.

Cisco ASA Series Syslog Messages

614
Messages Listed by Severity Level
Alert Messages, Severity 1

• %ASA-1-105039: (Primary) Unable to verify the Interface count with mate. Failover may be disabled
in mate.
• %ASA-1-105040: (Primary) Mate failover version is not compatible.
• %ASA-1-105041: cmd failed during sync.
• %ASA-1-105042: (Primary) Failover interface OK.
• %ASA-1-105043: (Primary) Failover interface failed.
• %ASA-1-105044: (Primary) Mate operational mode mode is not compatible with my mode mode.
• %ASA-1-105045: (Primary) Mate license (number contexts) is not compatible with my license (number
contexts).
• %ASA-1-105046 (Primary|Secondary) Mate has a different chassis.
• %ASA-1-105047: Mate has a io_card_name1 card in slot slot_number which is different from my
io_card_name2
• %ASA-1-105048: (unit) Mate’s service module (application) is different from mine (application).
• %ASA-1-105502: (Primary|Secondary) Restarting Cloud HA on this unit, reason: string.
• %ASA-1-106021: Deny protocol reverse path check from source_address to dest_address on interface
interface_name.
• %ASA-1-106022: Deny protocol connection spoof from source_address to dest_address on interface
interface_name.
• %ASA-1-106101: Number of cached deny-flows for ACL log has reached limit (number).
• %ASA-1-107001: RIP auth failed from IP_address: version=number, type=string, mode=string,
sequence=number on interface interface_name.
• %ASA-1-107002: RIP pkt failed from IP_address: version=number on interface interface_name.
• %ASA-1-111111 error_message.
• %ASA-1-114001: Failed to initialize 4GE SSM I/O card (error error_string).
• %ASA-1-114002: Failed to initialize SFP in 4GE SSM I/O card (error error_string).
• %ASA-1-114003: Failed to run cached commands in 4GE SSM I/O card (error error_string).
• %ASA-1-1199012: Stack smash during new_stack_call in process/fiber process/fiber, call target f, stack
size s, process/fiber name of the process/fiber that caused the stack smash.
• %ASA-1-199010: Signal 11 caught in process/fiber(rtcli async executor process)/(rtcli async executor)
at address 0xf132e03b, corrective action at 0xca1961a0%ASA-1-199013: syslog.
• %ASA-1-199021: System memory utilization has reached the configured watchdog trigger level of Y%.
System will now reload.
• %ASA-1-211004: WARNING: Minimum Memory Requirement for ASA version ver not met for ASA
image. min MB required, actual MB found.
• %ASA-n-216001: internal error in: function: message
• %ASA-1-216005: ERROR: Duplex-mismatch on interface_name resulted in transmitter lockup. A soft
reset of the switch was performed.

Cisco ASA Series Syslog Messages

615
 Messages Listed by Severity Level
Alert Messages, Severity 1

• %ASA-1-323006: Module ips experienced a data channel communication failure, data channel is DOWN.
• %ASA-1-332004: Web Cache IP_address/service_ID lost.
• %ASA-1-413007: An unsupported ASA and IPS configuration is installed. mpc_description with
ips_description is not supported.
• %ASA-1-413008: There was a backplane PCI communications failure with module
module_description_string in slot slot_num.
• %ASA-1-505011: Module ips data channel communication is UP.
• %ASA-1-505014: Module module_id, application down name, version version reason.
• %ASA-1-505015: Module module_id, application up application, version version.
• %ASA-1-709003: (Primary) Beginning configuration replication: Sending to mate.
• %ASA-1-709004: (Primary) End Configuration Replication (ACT).
• %ASA-1-709005: (Primary) Beginning configuration replication: Receiving from mate.
• %ASA-1-709006: (Primary) End Configuration Replication (STB).
• %ASA-1-713900: Descriptive_event_string.
• %ASA-1-716507: Fiber scheduler has reached unreachable code. Cannot continue, terminating.
• %ASA-1-716508: internal error in: function: Fiber scheduler is scheduling rotten fiber. Cannot continuing
terminating.
• %ASA-1-716509: internal error in: function: Fiber scheduler is scheduling alien fiber. Cannot continue
terminating.
• %ASA-1-716510: internal error in: function: Fiber scheduler is scheduling finished fiber. Cannot continue
terminating.
• %ASA-1-716516: internal error in: function: OCCAM has corrupted ROL array. Cannot continue
terminating.
• %ASA-1-716519: internal error in: function: OCCAM has corrupted pool list. Cannot continue
terminating.
• %ASA-1-716528: Unexpected fiber scheduler error; possible out-of-memory condition.
• %ASA-1-717049: Local CA Server certificate is due to expire in number days and a replacement
certificate is available for export.
• %ASA-1-717054: The type certificate in the trustpoint tp name is due to expire in number days. Expiration
date and time Subject Name subject name Issuer Name issuer name Serial Number serial number.
• %ASA-1-717055: The type certificate in the trustpoint tp name has expired. Expiration date and time
Subject Name subject name Issuer Name issuer name Serial Number serial number.
• %ASA-1-735001 Cooling Fan var1: OK.
• %ASA-1-735002 Cooling Fan var1: Failure Detected.
• %ASA-1-735003 Power Supply var1: OK.
• %ASA-1-735004 Power Supply var1: Failure Detected.
• %ASA-1-735005 Power Supply Unit Redundancy OK.

Cisco ASA Series Syslog Messages

616
 Messages Listed by Severity Level
Critical Messages, Severity 2

• %ASA-1-735006 Power Supply Unit Redundancy Lost.

• %ASA-1-735007 CPU var1: Temp: var2 var3, Critical.
• %ASA-1-735008 IPMI: Chassis Ambient var1: Temp: var2 var3, Critical.
• %ASA-1-735011: Power Supply var1: Fan OK.
• %ASA-1-735012: Power Supply var1: Fan Failure Detected.
• %ASA-1-735013: Voltage Channel var1: Voltage OK.
• %ASA-1-735014: Voltage Channel var1: Voltage Critical.
• %ASA-1-735017: Power Supply var1: Temp: var2 var3, OK.
• %ASA-1-735020: CPU var1: Temp: var2 var3 OK.
• %ASA-1-735021: Chassis var1: Temp: var2 var3 OK.
• %ASA-1-735022: CPU# is running beyond the max thermal operating temperature and the device will
be shutting down immediately to prevent permanent damage to the CPU.
• %ASA-1-735024: IO Hub var1: Temp: var2 var3, OK.
• %ASA-1-735025: IO Hub var1: Temp: var2 var3, Critical.
• %ASA-1-735027: CPU cpu_num Voltage Regulator is running beyond the max thermal operating
temperature and the device will be shutting down immediately. The chassis and CPU need to be inspected
immediately for ventilation issues.
• %ASA-1-735029: IO Hub is running beyond the max thermal operating temperature and the device will
be shutting down immediately to prevent permanent damage to the circuit.
• %ASA-1-743000: The PCI device with vendor ID: vendor_id device ID: device_id located at
bus:device.function bus_num:dev_num, func_num has a link link_attr_name of actual_link_attr_val
when it should have a link link_attr_name of expected_link_attr_val.
• %ASA-1-743001: Backplane health monitoring detected link failure.
• %ASA-1-743002: Backplane health monitoring detected link OK.
• %ASA-1-743004: System is not fully operational - PCI device with vendor ID vendor_id (vendor_name),
device ID device_id (device_name) not found.
• %ASA-1-770002: Resource resource allocation is more than the permitted limit for this platform. ASA
will be rebooted.

Critical Messages, Severity 2

The following messages appear at severity 2, critical:
• %ASA-2-105506: (Primary|Secondary) Unable to create socket on port port for (failover connection |
load balancer probes), error: error_string
• %ASA-2-105507: (Primary|Secondary) Unable to bind socket on port port for (failover connection |
load balancer probes), error: error_string
• %ASA-2-105508: (Primary|Secondary) Error creating failover connection socket on port port

Cisco ASA Series Syslog Messages

617
 Messages Listed by Severity Level
Critical Messages, Severity 2

• %ASA-2-105525: (Primary|Secondary) Incomplete configuration to initiate access token change request

• %ASA-2-105526: (Primary|Secondary) Unexpected status in response to access token request:
status_string
• %ASA-2-105527: (Primary|Secondary) Failure reading response to access token request
• %ASA-2-105528: (Primary|Secondary) No access token in response to access token request
• %ASA-2-105529: (Primary|Secondary) Error creating authentication header from access token
• %ASA-2-105530: (Primary|Secondary) No response to access token request url
• %ASA-2-105531: (Primary|Secondary) Failed to obtain route-table information needed for change
request for route-table route_table_name
• %ASA-2-105532: (Primary|Secondary) Unexpected status in response to route-table change request for
route-table route_table_name: status_string
• %ASA-2-105533: (Primary|Secondary) Failure reading response to route-table change request for
route-table route_table_name
• %ASA-2-105534: (Primary|Secondary) No provisioning state in response to route-table change request
route-table route_table_name
• %ASA-2-105535: (Primary|Secondary) No response to route-table change request for route-table
route_table_name from url
• %ASA-2-105536: (Primary|Secondary) Failed to obtain Azure authentication header for route status
request for route route_name
• %ASA-2-105537: (Primary|Secondary) Unexpected status in response to route state request for route
route_name: status_string
• %ASA-2-105538: (Primary|Secondary) Failure reading response to route state request for route
route_name
• %ASA-2-105539: (Primary|Secondary) No response to route state request for route route_name from
url
• %ASA-2-105540: (Primary|Secondary) No route-tables configured
• %ASA-2-105541: (Primary|Secondary) Failed to update route-table route_table_name, provisioning
state: state_string
• %ASA-2-105544: (Primary|Secondary) Error creating load balancer probe socket on port port
• %ASA-2-106001: Inbound TCP connection denied from IP_address/port to IP_address/port flags
tcp_flags on interface interface_name
• %ASA-2-106002: protocol Connection denied by outbound list acl_ID src inside_address dest
outside_address
• %ASA-2-106006: Deny inbound UDP from outside_address/outside_port to inside_address/inside_port
on interface interface_name.
• %ASA-2-106007: Deny inbound UDP from outside_address/outside_port to inside_address/inside_port
due to DNS {Response|Query}.
• %ASA-2-106013: Dropping echo request from IP_address to PAT address IP_address
• %ASA-2-106016: Deny IP spoof from (IP_address) to IP_address on interface interface_name.

Cisco ASA Series Syslog Messages

618
Messages Listed by Severity Level
Critical Messages, Severity 2

• %ASA-2-106017: Deny IP due to Land Attack from IP_address to IP_address

• %ASA-2-106018: ICMP packet type ICMP_type denied by outbound list acl_ID src inside_address dest
outside_address
• %ASA-2-106020: Deny IP teardrop fragment (size = number, offset = number) from IP_address to
IP_address
• %ASA-2-106024: Access rules memory exhausted
• %ASA-2-108002: SMTP replaced string: out source_address in inside_address data: string
• %ASA-2-108003: Terminating ESMTP/SMTP connection; malicious pattern detected in the mail address
from source_interface:source_address/source_port to dest_interface:dest_address/dset_port. Data:string
• %ASA-2-109011: Authen Session Start: user 'user', sid number
• %ASA-2-112001: (string:dec) Clear complete.
• %ASA-2-113022: AAA Marking RADIUS server servername in aaa-server group AAA-Using-DNS
as FAILED
• %ASA-2-113023: AAA Marking protocol server ip-addr in server group tag as ACTIVE
• %ASA-2-113027: Username could not be found in certificate
• %ASA-2-115000: Critical assertion in process: process name fiber: fiber name, component: component
name, subcomponent: subcomponent name, file: filename, line: line number, cond: condition
• %ASA-2-199011: Close on bad channel in process/fiber process/fiber, channel ID p, channel state s
process/fiber name of the process/fiber that caused the bad channel close operation.
• %ASA-2-199014: syslog
• %ASA-2-199020: System memory utilization has reached X%. System will reload if memory usage
reaches the configured trigger level of Y%.
• %ASA-2-201003: Embryonic limit exceeded nconns/elimit for outside_address/outside_port
(global_address) inside_address/inside_port on interface interface_name
• %ASA-2-214001: Terminating manager session from IP_address on interface interface_name. Reason:
incoming encrypted data (number bytes) longer than number bytes
• %ASA-2-215001:Bad route_compress() call, sdb= number
• %ASA-2-217001: No memory for string in string
• %ASA-2-218001: Failed Identification Test in slot# [fail#/res].
• %ASA-2-218002: Module (slot#) is a registered proto-type for Cisco Lab use only, and not certified for
live network operation.
• %ASA-2-218003: Module Version in slot# is obsolete. The module in slot = slot# is obsolete and must
be returned via RMA to Cisco Manufacturing. If it is a lab unit, it must be returned to Proto Services
for upgrade.
• %ASA-2-218004: Failed Identification Test in slot# [fail#/res]
• %ASA-2-218005: Inconsistency detected in the system information programmed in non-volatile memory
• %ASA-2-304007: URL Server IP_address not responding, ENTERING ALLOW mode.
• %ASA-2-304008: LEAVING ALLOW mode, URL Server is up.

Cisco ASA Series Syslog Messages

619
 Messages Listed by Severity Level
Critical Messages, Severity 2

• %ASA-2-321005: System CPU utilization reached utilization %

• %ASA-2-321006: System memory usage reached utilization %
• %ASA-2-410002: Dropped num DNS responses with mis-matched id in the past sec second(s): from
src_ifc:sip/sport to dest_ifc:dip/dport
• %ASA-2-444004: Temporary license key key has expired. Applying permanent license key permkey
• %ASA-2-444007: Timebased activation key activation-key has expired. Reverting to [permanent |
timebased] license key. The following features will be affected: feature, feature
• %ASA-2-444009: %s license has expired 30 days ago. The system will now reload.
• %ASA-2-444102: Shared license service inactive. License server is not responding
• %ASA-2-444105: Released value shared licensetype license(s). License server has been unreachable
for 24 hours
• %ASA-2-444111: Shared license backup service has been terminated due to the primary license server
address being unavailable for more than days days. The license server needs to be brought back online
to continue using shared licensing.
• %ASA-2-709007: Configuration replication failed for command command
• %ASA-2-713078: Temp buffer for building mode config attributes exceeded: bufsize available_size,
used value
• %ASA-2-713176: Device_type memory resources are critical, IKE key acquire message on interface
interface_number, for Peer IP_address ignored
• %ASA-2-713901: Descriptive_text_string.
• %ASA-2-716500: internal error in: function: Fiber library cannot locate AK47 instance
• %ASA-2-716501: internal error in: function: Fiber library cannot attach AK47 instance
• %ASA-2-716502: internal error in: function: Fiber library cannot allocate default arena
• %ASA-2-716503: internal error in: function: Fiber library cannot allocate fiber descriptors pool
• %ASA-2-716504: internal error in: function: Fiber library cannot allocate fiber stacks pool
• %ASA-2-716505: internal error in: function: Fiber has joined fiber in unfinished state
• %ASA-2-716506: UNICORN_SYSLOGID_JOINED_UNEXPECTED_FIBER
• %ASA-2-716512: internal error in: function: Fiber has joined fiber waited upon by someone else
• %ASA-2-716513: internal error in: function: Fiber in callback blocked on other channel
• %ASA-2-716515: internal error in: function: OCCAM failed to allocate memory for AK47 instance
• %ASA-2-716517: internal error in: function: OCCAM cached block has no associated arena
• %ASWA-2-716518: internal error in: function: OCCAM pool has no associated arena
• %ASA-2-716520: internal error in: function: OCCAM pool has no block list
• %ASA-2-716521: internal error in: function: OCCAM no realloc allowed in named pool
• %ASA-2-716522: internal error in: function: OCCAM corrupted standalone block
• %ASA-2-716525: UNICORN_SYSLOGID_SAL_CLOSE_PRIVDATA_CHANGED

Cisco ASA Series Syslog Messages

620
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-2-716526: UNICORN_SYSLOGID_PERM_STORAGE_SERVER_LOAD_FAIL
• %ASA-2-716527: UNICORN_SYSLOGID_PERM_STORAGE_SERVER_STORE_FAI
• %ASA-2-717008: Insufficient memory to process_requiring_memory.
• %ASA-2-717011: Unexpected event event event_ID
• %ASA-2-717040: Local CA Server has failed and is being disabled. Reason: reason.
• %ASA-2-735009: IPMI: Environment Monitoring has failed initialization and configuration. Environment
Monitoring is not running.
• %ASA-2-735023: ASA was previously shutdown due to the CPU complex running beyond the maximum
thermal operating temperature. The chassis needs to be inspected immediately for ventilation issues.
• %ASA-2-735028: ASA was previously shutdown due to a CPU Voltage Regulator running beyond the
max thermal operating temperature. The chassis and CPU need to be inspected immediately for ventilation
issues.
• %ASA-2-736001: Unable to allocate enough memory at boot for jumbo-frame reservation. Jumbo-frame
support has been disabled.
• %ASA-2-747009: Clustering: Fatal error due to failure to create RPC server for module module name.
• %ASA-2-747011: Clustering: Memory allocation error.%ASA-2-752001: Tunnel Manager received
invalid parameter to remove record.
• %ASA-2-748007: Failed to de-bundle the ports for module slot_number in chassis chassis_number;
traffic may be black holed
• %ASA-2-752001: Tunnel Manager received invalid parameter to remove record.
• %ASA-2-752005: Tunnel Manager failed to dispatch a KEY_ACQUIRE message. Memory may be
low. Map Tag = mapTag. Map Sequence Number = mapSeq.
• %ASA-2-772003: PASSWORD: session login failed, user username, IP ip, cause: password expired
• %ASA-2-772006: REAUTH: user username failed authentication
• %ASA-2-774001: POST: unspecified error
• %ASA-2-774002: POST: error err, func func, engine eng, algorithm alg, mode mode, dir dir, key len
len
• %ASA-2-775007: Scansafe: Primary server_interface_name:server_ip_address and backup
server_interface_name:server_ip_address servers are not reachable.

Error Messages, Severity 3

The following messages appear at severity 3, errors:
• %ASA-3-105010: (Primary) Failover message block alloc failed
• %ASA-3-105050: ASAv ethernet interface mismatch
• %ASA-3-105509: (Primary|Secondary) Error sending message_name message to peer unit peer-ip, error:
error_string
• %ASA-3-105510: (Primary|Secondary) Error receiving message from peer unit peer-ip, error: error_string

Cisco ASA Series Syslog Messages

621
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-105511: (Primary|Secondary) Incomplete read of message header of message from peer unit
peer-ip: bytes bytes read of expected header_length header bytes
• %ASA-3-105512: (Primary|Secondary) Error receiving message body of message from peer unit peer-ip,
error: error_string
• %ASA-3-105513: (Primary|Secondary) Incomplete read of message body of message from peer unit
peer-ip: bytes bytes read of expected message_length message body bytes
• %ASA-3-105514: (Primary|Secondary) Error occurred when responding to message_name message
received from peer unit peer-ip, error: error_string
• %ASA-3-105515: (Primary|Secondary) Error receiving message_name message from peer unit peer-ip,
error: error_string
• %ASA-3-105516: (Primary|Secondary) Incomplete read of message header of message_name message
from peer unit peer-ip: bytes bytes read of expected header_length header bytes
• %ASA-3-105517: (Primary|Secondary) Error receiving message body of message_name message from
peer unit peer-ip, error: error_string
• %ASA-3-105518: (Primary|Secondary) Incomplete read of message body of message_name message
from peer unit peer-ip: bytes bytes read of expected message_length message body bytes
• %ASA-3-105519: (Primary|Secondary) Invalid response to message_name message received from peer
unit peer-ip: type message_type, version message_version, length message_length
• %ASA-3-105545: (Primary|Secondary) Error starting load balancer probe socket on port port, error
code: error_code
• %ASA-3-105546: (Primary|Secondary) Error starting load balancer probe handler
• %ASA-3-105547: (Primary|Secondary) Error generating encryption key for Azure secret key
• %ASA-3-105548: (Primary|Secondary) Error storing encryption key for Azure secret key
• %ASA-3-105549: (Primary|Secondary) Error retrieving encryption key for Azure secret key
• %ASA-3-105550: (Primary|Secondary) Error encrypting Azure secret key
• %ASA-3-105551: (Primary|Secondary) Error encrypting Azure secret key
• %ASA-3-106010: Deny inbound protocol src [interface_name: source_address/source_port] [([idfw_user
| FQDN_string], sg_info)] dst [interface_name: dest_address/dest_port}[([idfw_user | FQDN_string],
sg_info)]
• %ASA-3-106011: Deny inbound (No xlate) string
• %ASA-3-106014: Deny inbound icmp src interface_name: IP_address [([idfw_user | FQDN_string],
sg_info)] dst interface_name: IP_address [([idfw_user | FQDN_string], sg_info)] (type dec, code dec)
• %ASA-3-109010: Auth from inside_address/inside_port to outside_address/outside_port failed (too
many pending auths) on interface interface_name.
• %ASA-3-109013: User must authenticate before using this service
• %ASA-3-109016: Can't find authorization ACL acl_ID for user 'user'
• %ASA-3-109018: Downloaded ACL acl_ID is empty
• %ASA-3-109019: Downloaded ACL acl_ID has parsing error; ACE string

Cisco ASA Series Syslog Messages

622
Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-109020: Downloaded ACL has config error; ACE

• %ASA-3-109023: User from source_address/source_port to dest_address/dest_port on interface
outside_interface must authenticate before using this service.
• %ASA-3-109026: [aaa protocol] Invalid reply digest received; shared server key may be mismatched.
• %ASA-3-109032: Unable to install ACL access_list, downloaded for user username; Error in ACE: ace.
• %ASA-3-109035: Exceeded maximum number (<max_num>) of DAP attribute instances for user <user>
• %ASA-3-109037: Exceeded 5000 attribute values for the attribute name attribute for user username
• %ASA-3-109038: Attribute internal-attribute-name value string-from-server from AAA server could
not be parsed as a type internal-attribute-name string representation of the attribute name
• %ASA-3-109103: CoA action-type from coa-source-ip failed for user username, with session ID:
audit-session-id.
• %ASA-3-109104: CoA action-type from coa-source-ip failed for user username, session ID:
audit-session-id. Action not supported.
• %ASA-3-109105: Failed to determine the egress interface for locally generated traffic destined to
<protocol> <IP>:<port>
• %ASA-3-113001: Unable to open AAA session. Session limit [limit] reached.
• %ASA-3-113018: User: user, Unsupported downloaded ACL Entry: ACL_entry, Action: action
• %ASA-3-113020: Kerberos error: Clock skew with server ip_address greater than 300 seconds
• %ASA-3-113021: Attempted console login failed. User username did NOT have appropriate Admin
Rights.
• %ASA-3-114006: Failed to get port statistics in 4GE SSM I/O card (error error_string).
• %ASA-3-114007: Failed to get current msr in 4GE SSM I/O card (error error_string).
• %ASA-3-114008: Failed to enable port after link is up in 4GE SSM I/O card due to either I2C serial
bus access error or switch access error.
• %ASA-3-114009: Failed to set multicast address in 4GE SSM I/O card (error error_string).
• %ASA-3-114010: Failed to set multicast hardware address in 4GE SSM I/O card (error error_string).
• %ASA-3-114011: Failed to delete multicast address in 4GE SSM I/O card (error error_string).
• %ASA-3-114012: Failed to delete multicast hardware address in 4GE SSM I/O card (error error_string).
• %ASA-3-114013: Failed to set mac address table in 4GE SSM I/O card (error error_string).
• %ASA-3-114014: Failed to set mac address in 4GE SSM I/O card (error error_string).
• %ASA-3-114015: Failed to set mode in 4GE SSM I/O card (error error_string).
• %ASA-3-114016: Failed to set multicast mode in 4GE SSM I/O card (error error_string).
• %ASA-3-114017: Failed to get link status in 4GE SSM I/O card (error error_string).
• %ASA-3-114018: Failed to set port speed in 4GE SSM I/O card (error error_string).
• %ASA-3-114019: Failed to set media type in 4GE SSM I/O card (error error_string).
• %ASA-3-114020: Port link speed is unknown in 4GE SSM I/O card.

Cisco ASA Series Syslog Messages

623
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-114021: Failed to set multicast address table in 4GE SSM I/O card due to error.
• %ASA-3-114022: Failed to pass broadcast traffic in 4GE SSM I/O card due to error_string
• %ASA-3-114023: Failed to cache/flush mac table in 4GE SSM I/O card due to error_string.
• %ASA-3-115001: Error in process: process name fiber: fiber name, component: component name,
subcomponent: subcomponent name, file: filename, line: line number, cond: condition.
• %ASA-3-120010: Notify command command to SCH client client failed. Reason reason.
• %ASA-3-199015: syslog
• %ASA-3-201002: Too many TCP connections on {static|xlate} global_address! econns nconns
• %ASA-3-201004: Too many UDP connections on {static|xlate} global_address! udp connections limit
• %ASA-3-201005: FTP data connection failed for IP_address IP_address
• %ASA-3-201006: RCMD backconnection failed for IP_address/port.
• %ASA-3-201008: Disallowing new connections.
• %ASA-3-201009: TCP connection limit of number for host IP_address on interface_name exceeded
• %ASA-3-201011: Connection limit exceeded cnt/limit for dir packet from sip/sport to dip/dport on
interface if_name.
• %ASA-3-201013: Per-client connection limit exceeded curr num/limit for [input|output] packet from
ip/port to ip/port on interface interface_name
• %ASA-3-202001: Out of address translation slots!
• %ASA-3-202005: Non-embryonic in embryonic list outside_address/outside_port
inside_address/inside_port
• %ASA-3-202010: [NAT | PAT] pool exhausted for pool-name, port range [1-511 | 512-1023 |
1024-65535]. Unable to create protocol connection from in-interface:src-ip/src-port to
out-interface:dst-ip/dst-port
• %ASA-3-202016: "%d: Unable to pre-allocate SIP %s secondary channel for message " \ "from
%s:%A/%d to %s:%A/%d with PAT and missing port information."
• %ASA-3-208005: (function:line_num) clear command return code
• %ASA-3-210001: LU sw_module_name error = number
• %ASA-3-210002: LU allocate block (bytes) failed.
• %ASA-3-210003: Unknown LU Object number
• %ASA-3-210005: LU allocate secondary(optional) connection failed for protocol[TCP|UDP] connection
from ingress interface name:Real IP Address/Real Port to egress interface name:Real IP Address/Real
Port
• %ASA-3-210006: LU look NAT for IP_address failed
• %ASA-3-210007: LU allocate xlate failed for type[static | dynamic]-[NAT | PAT] secondary(optional)
protocol translation from ingress interface name:Real IP Address/real port (Mapped IP Address/Mapped
Port) to egress interface name:Real IP Address/Real Port (Mapped IP Address/Mapped Port)
• %ASA-3-210008: LU no xlate for inside_address/inside_port outside_address/outside_port

Cisco ASA Series Syslog Messages

624
Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-210010: LU make UDP connection for outside_address:outside_port inside_address:inside_port

failed
• %ASA-3-210020: LU PAT port port reserve failed
• %ASA-3-210021: LU create static xlate global_address ifc interface_name failed
• %ASA-3-211001: Memory allocation Error
• %ASA-3-211003: Error in computed percentage CPU usage value
• %ASA-3-212001: Unable to open SNMP channel (UDP port port) on interface interface_number, error
code = code
• %ASA-3-212002: Unable to open SNMP trap channel (UDP port port) on interface interface_number,
error code = code
• %ASA-3-212003: Unable to receive an SNMP request on interface interface_number, error code = code,
will try again.
• %ASA-3-212004: Unable to send an SNMP response to IP Address IP_address Port port interface
interface_number, error code = code
• %ASA-3-212005: incoming SNMP request (number bytes) on interface interface_name exceeds data
buffer size, discarding this SNMP request.
• %ASA-3-212006: Dropping SNMP request from src_addr/src_port to ifc:dst_addr/dst_port because:
reason username.
• %ASA-3-212010: Configuration request for SNMP user %s failed. Host %s reason.
• %ASA-3-212011: SNMP engineBoots is set to maximum value. Reason: %s User intervention necessary.
• %ASA-3-212012: Unable to write SNMP engine data to persistent storage.
• %ASA-3-213001: PPTP control daemon socket io string, errno = number.
• %ASA-3-213002: PPTP tunnel hashtable insert failed, peer = IP_address.
• %ASA-3-213003: PPP virtual interface interface_number isn't opened.
• %ASA-3-213004: PPP virtual interface interface_number client ip allocation failed.
• %ASA-3-213005%: Dynamic-Access-Policy action (DAP) action aborted
• %ASA-3-213006%: Unable to read dynamic access policy record.
• %ASA-3-216002: Unexpected event (major: major_id, minor: minor_id) received by task_string in
function at line: line_num
• %ASA-3-216003: Unrecognized timer timer_ptr, timer_id received by task_string in function at line:
line_num
• %ASA-3-219002: I2C_API_name error, slot = slot_number, device = device_number, address = address,
byte count = count. Reason: reason_string
• %ASA-3-302019: H.323 library_name ASN Library failed to initialize, error code number
• %ASA-3-302302: ACL = deny; no sa created
• %ASA-3-304003: URL Server IP_address timed out URL url
• %ASA-3-304006: URL Server IP_address not responding

Cisco ASA Series Syslog Messages

625
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-305005: No translation group found for protocol src interface_name: source_address/source_port

[(idfw_user)] dst interface_nam: dest_address/dest_port [(idfw_user)]
• %ASA-3-305006: {outbound static|identity|portmap|regular) translation creation failed for protocol src
interface_name:source_address/source_port [(idfw_user)] dst interface_name:dest_address/dest_port
[(idfw_user)]
• %ASA-3-305008: Free unallocated global IP address.
• %ASA-3-305016: Unable to create protocol connection from real_interface:real_host_ip/real_source_port
to real_dest_interface:real_dest_ip/real_dest_port due to reason.
• %ASA-3-313001: Denied ICMP type=number, code=code from IP_address on interface interface_name
• %ASA-3-313008: Denied ICMPv6 type=number, code=code from IP_address on interface interface_name
• %ASA-3-315004: Fail to establish SSH session because RSA host key retrieval failed.
• %ASA-3-315012: Weak SSH type (alg) provided from client ‘IP’ on interface int. Connection failed.
Not FIPS 140-2 compliant
• %ASA-3-316001: Denied new tunnel to IP_address. VPN peer limit (platform_vpn_peer_limit) exceeded
• %ASA-3-316002: VPN Handle error: protocol=protocol, src in_if_num:src_addr, dst out_if_num:dst_addr
• %ASA-3-317001: No memory available for limit_slow
• %ASA-3-317002: Bad path index of number for IP_address, number max
• %ASA-3-317003: IP routing table creation failure - reason
• %ASA-3-317004: IP routing table limit warning
• %ASA-3-317005: IP routing table limit exceeded - reason, IP_address netmask
• %ASA-3-317006: Pdb index error pdb, pdb_index, pdb_type
• %ASA-3-317012: Interface IP route counter negative - nameif-string-value
• %ASA-3-318001: Internal error: reason
• %ASA-3-318002: Flagged as being an ABR without a backbone area
• %ASA-3-318003: Reached unknown state in neighbor state machine
• %ASA-3-318004: area string lsid IP_address mask netmask adv IP_address type number
• %ASA-3-318005: lsid ip_address adv IP_address type number gateway gateway_address metric number
network IP_address mask netmask protocol hex attr hex net-metric number
• %ASA-3-318006: if interface_name if_state number
• %ASA-3-318007: OSPF is enabled on interface_name during idb initialization
• %ASA-3-318008: OSPF process number is changing router-id. Reconfigure virtual link neighbors with
our new router-id
• %ASA-3-318009: OSPF: Attempted reference of stale data encountered in function, line: line_num
• %ASA-3-318101: Internal error: %REASON
• %ASA-3-318102: Flagged as being an ABR without a backbone area T
• %ASA-3-318103: Reached unknown state in neighbor state machine

Cisco ASA Series Syslog Messages

626
Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-318104: DB already exist : area %AREA_ID_STR lsid %i adv %i type 0x%x

• %ASA-3-318105: lsid %i adv %i type 0x%x gateway %i metric %d network %i mask %i protocol %#x
attr %#x net-metric %d
• %ASA-3-318106: if %IF_NAME if_state %d
• %ASA-3-318107: OSPF is enabled on %IF_NAME during idb initialization
• %ASA-3-318108: OSPF process %d is changing router-id. Reconfigure virtual link neighbors with our
new router-id
• %ASA-3-318109: OSPFv3 has received an unexpected message: %0x/%0x
• %ASA-3-318110: Invalid encrypted key %s.
• %ASA-3-318111: SPI %u is already in use with ospf process %d
• %ASA-3-318112: SPI %u is already in use by a process other than ospf process %d.
• %ASA-3-318113: %s %s is already configured with SPI %u.
• %ASA-3-318114: The key length used with SPI %u is not valid
• %ASA-3-318115: %s error occured when attempting to create an IPsec policy for SPI %u
• %ASA-3-318116: SPI %u is not being used by ospf process %d.
• %ASA-3-318117: The policy for SPI %u could not be removed because it is in use.
• %ASA-3-318118: %s error occured when attemtping to remove the IPsec policy with SPI %u
• %ASA-3-318119: Unable to close secure socket with SPI %u on interface %s
• %ASA-3-318120: OSPFv3 was unable to register with IPsec
• %ASA-3-318121: IPsec reported a GENERAL ERROR: message %s, count %d
• %ASA-3-318122: IPsec sent a %s message %s to OSPFv3 for interface %s. Recovery attempt %d .
• %ASA-3-318123: IPsec sent a %s message %s to OSPFv3 for interface %IF_NAME. Recovery aborted
• %ASA-3-318125: Init failed for interface %IF_NAME
• %ASA-3-318126: Interface %IF_NAME is attached to more than one area
• %ASA-3-318127: Could not allocate or find the neighbor
• %ASA-3-319001: Acknowledge for arp update for IP address dest_address not received (number).
• %ASA-3-319002: Acknowledge for route update for IP address dest_address not received (number).
• %ASA-3-319003: Arp update for IP address address to NPn failed.
• %ASA-3-319004: Route update for IP address dest_address failed (number).
• %ASA-3-320001: The subject name of the peer cert is not allowed for connection
• %ASA-3-321007: System is low on free memory blocks of size block_size (free_blocks CNT out of
max_blocks MAX)
• %ASA-3-322001: Deny MAC address MAC_address, possible spoof attempt on interface interface

Cisco ASA Series Syslog Messages

627
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-322002: ARP inspection check failed for arp {request|response} received from host
MAC_address on interface interface. This host is advertising MAC Address MAC_address_1 for IP
Address IP_address, which is {statically|dynamically} bound to MAC Address MAC_address_2.
• %ASA-3-322003:ARP inspection check failed for arp {request|response} received from host
MAC_address on interface interface. This host is advertising MAC Address MAC_address_1 for IP
Address IP_address, which is not bound to any MAC Address.
• %ASA-3-323001: Module module_id experienced a control channel communications failure.
• %ASA-3-323002: Module module_id is not able to shut down, shut down request not answered.
• %ASA-3-323003: Module module_id is not able to reload, reload request not answered.
• %ASA-3-323004: Module module_id failed to write software vnewver (currently vver), reason.
Hw-module reset is required before further use.
• %ASA-3-323005: Module module_id can not be started completely
• %ASA-3-323007: Module in slot slot experienced a firware failure and the recovery is in progress.
• %ASA-3-324000: Drop GTPv version message msg_type from
source_interface:source_address/source_port to dest_interface:dest_address/dest_port Reason: reason
• %ASA-3-324001: GTPv0 packet parsing error from source_interface:source_address/source_port to
dest_interface:dest_address/dest_port, TID: tid_value, Reason: reason
• %ASA-3-324002: No PDP[MCB] exists to process GTPv0 msg_type from
source_interface:source_address/source_port to dest_interface:dest_address/dest_port, TID: tid_value
• %ASA-3-324003: No matching request to process GTPv version msg_type from
source_interface:source_address/source_port to source_interface:dest_address/dest_port
• %ASA-3-324004: GTP packet with version%d from source_interface:source_address/source_port to
dest_interface:dest_address/dest_port is not supported
• %ASA-3-324005: Unable to create tunnel from source_interface:source_address/source_port to
dest_interface:dest_address/dest_port
• %ASA-3-324006:GSN IP_address tunnel limit tunnel_limit exceeded, PDP Context TID tid failed
• %ASA-3-324007: Unable to create GTP connection for response from: source_address/0 to
dest_address/dest_port
• %ASA-3-324008: No PDP exists to update the data sgsn [ggsn] PDPMCB Info REID: teid_value,
Request TEID; teid_value, Local GSN: IPaddress (VPIfNum), Remove GSN: IPaddress (VPIfNum)
• %ASA-3-324300: Radius Accounting Request from from_addr has an incorrect request authenticator
• %ASA-3-324301: Radius Accounting Request has a bad header length hdr_len, packet length pkt_len
• %ASA-3-325001: Router ipv6_address on interface has conflicting ND (Neighbor Discovery) settings
• %ASA-3-326001: Unexpected error in the timer library: error_message
• %ASA-3-326002: Error in error_message: error_message
• %ASA-3-326004: An internal error occurred while processing a packet queue
• %ASA-3-326005: Mrib notification failed for (IP_address, IP_address)
• %ASA-3-326006: Entry-creation failed for (IP_address, IP_address)

Cisco ASA Series Syslog Messages

628
Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-326007: Entry-update failed for (IP_address, IP_address)

• %ASA-3-326008: MRIB registration failed
• %ASA-3-326009: MRIB connection-open failed
• %ASA-3-326010: MRIB unbind failed
• %ASA-3-326011: MRIB table deletion failed
• %ASA-3-326012: Initialization of string functionality failed
• %ASA-3-326013: Internal error: string in string line %d (%s)
• %ASA-3-326014: Initialization failed: error_message error_message
• %ASA-3-326015: Communication error: error_message error_message
• %ASA-3-326016: Failed to set un-numbered interface for interface_name (string)
• %ASA-3-326017: Interface Manager error - string in string: string
• %ASA-3-326019: string in string: string
• %ASA-3-326020: List error in string: string
• %ASA-3-326021: Error in string: string
• %ASA-3-326022: Error in string: string
• %ASA-3-326023: string - IP_address: string
• %ASA-3-326024: An internal error occurred while processing a packet queue.
• %ASA-3-326025: string
• %ASA-3-326026: Server unexpected error: error_message
• %ASA-3-326027: Corrupted update: error_message
• %ASA-3-326028: Asynchronous error: error_message
• %ASA-3-327001: IP SLA Monitor: Cannot create a new process
• %ASA-3-327002: IP SLA Monitor: Failed to initialize, IP SLA Monitor functionality will not work
• %ASA-3-327003: IP SLA Monitor: Generic Timer wheel timer functionality failed to initialize
• %ASA-3-328001: Attempt made to overwrite a set stub function in string.
• %ASA-3-329001: The string0 subblock named string1 was not removed
• ASA-3-331001: Dynamic DNS Update for 'fqdn_name' = ip_address failed
• %ASA-3-332001: Unable to open cache discovery socket, WCCP V2 closing down.
• %ASA-3-332002: Unable to allocate message buffer, WCCP V2 closing down.
• %ASA-3-336001 Route desination_network stuck-in-active state in EIGRP-ddb_name as_num. Cleaning
up
• %ASA-3-336002: Handle handle_id is not allocated in pool.
• %ASA-3-336003: No buffers available for bytes byte packet
• %ASA-3-336004: Negative refcount in pakdesc pakdesc.

Cisco ASA Series Syslog Messages

629
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-336005: Flow control error, error, on interface_name.

• %ASA-3-336006: num peers exist on IIDB interface_name.
• %ASA-3-336007: Anchor count negative
• %ASA-3-336008: Lingering DRDB deleting IIDB, dest network, nexthop address (interface), origin
origin_str
• %ASA-3-336009 ddb_name as_id: Internal Error
• %ASA-3-336012: Interface interface_names going down and neighbor_links links exist
• %ASA-3-336013: Route iproute, iproute_successors successors, db_successors rdbs
• %ASA-3-336014: "EIGRP_PDM_Process_name, event_log"
• %ASA-3-336015: Unable to open socket for AS as_number"
• %ASA-3-336016: Unknown timer type timer_type expiration
• %ASA-3-336018: process_name as_number: prefix_source threshold prefix level (prefix_threshold)
reached
• %ASA-3-336019: process_name as_number: prefix_source prefix limit reached (prefix_threshold).
• %ASA-3-338305: Failed to download dynamic filter data file from updater server url
• %ASA-3-338306: Failed to authenticate with dynamic filter updater server url
• %ASA-3-338307: Failed to decrypt downloaded dynamic filter database file
• %ASA-3-338309: The license on this ASA does not support dynamic filter updater feature.
• %ASA-3-338310: Failed to update from dynamic filter updater server url, reason: reason string
• %ASA-3-340001: Loopback-proxy info: error_string context id context_id, context type =
version/request_type/address_type client socket (internal)= client_address_internal/client_port_internal
server socket (internal)= server_address_internal/server_port_internal server socket (external)=
server_address_external/server_port_external remote socket (external)=
remote_address_external/remote_port_external
• %ASA-3-341003: Policy Agent failed to start for VNMC vnmc_ip_addr
• %ASA-3-341004: Storage device not available: Attempt to shutdown module %s failed.
• %ASA-3-341005: Storage device not available. Shutdown issued for module %s.
• %ASA-3-341006: Storage device not available. Failed to stop recovery of module %s .
• %ASA-3-341007: Storage device not available. Further recovery of module %s was stopped. This may
take several minutes to complete.
• %ASA-3-341008: Storage device not found. Auto-boot of module %s cancelled. Install drive and reload
to try again.
• %ASA-3-341011: Storage device with serial number ser_no in bay bay_no faulty.
• %ASA-3-342002: REST API Agent failed, reason: <reason>
• %ASA-3-342003: REST API Agent failure notification received. Agent will be restarted automatically.
• %ASA-3-342004: Failed to automatically restart the REST API Agent after 5 unsuccessful attempts.
Use the 'no rest-api agent' and 'rest-api agent' commands to manually restart the Agent.

Cisco ASA Series Syslog Messages

630
Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-342006: Filed to install REST API image, reason: <reason>

• %ASA-3-342008:Failed to uninstall REST API image, reason: <reason>
• %ASA-3-402140: CRYPTO: RSA key generation error: modulus len len
• %ASA-3-402141: CRYPTO: Key zeroization error: key set type, reason reason
• %ASA-3-402142: CRYPTO: Bulk data op error: algorithm alg, mode mode
• %ASA-3-402143: CRYPTO: alg type key op
• %ASA-3-402144: CRYPTO: Digital signature error: signature algorithm sig, hash algorithm hash
• %ASA-3-402145: CRYPTO: Hash generation error: algorithm hash
• %ASA-3-402146: CRYPTO: Keyed hash generation error: algorithm hash, key len len
• %ASA-3-402147: CRYPTO: HMAC generation error: algorithm alg
• %ASA-3-402148: CRYPTO: Random Number Generator error
• %ASA-3-402149: CRYPTO: weak encryption type (length). Operation disallowed. Not FIPS 140-2
compliant
• %ASA-3-402150: CRYPTO: Deprecated hash algorithm used for RSA operation (hash alg). Operation
disallowed. Not FIPS 140-2 compliant
• %ASA-3-403501: PPPoE - Bad host-unique in PADO - packet dropped. Intf:interface_name AC:ac_name
• %ASA-3-403502: PPPoE - Bad host-unique in PADS - dropping packet. Intf:interface_name AC:ac_name
• %ASA-3-403503: PPPoE:PPP link down:reason
• %ASA-3-403504: PPPoE:No vpdn group group_name for PPPoE is created
• %ASA-3-403507: PPPoE:PPPoE client on interface interface failed to locate PPPoE vpdn group
group_name
• %ASA-3-414001: Failed to save logging buffer using file name filename to FTP server ftp_server_address
on interface interface_name: [fail_reason]
• %ASA-3-414002: Failed to save logging buffer to flash:/syslog directory using file name: filename:
[fail_reason]
• %ASA-3-414003: TCP Syslog Server intf: IP_Address/port not responding. New connections are
[permitted|denied] based on logging permit-hostdown policy.
• %ASA-3-414005: TCP Syslog Server intf: IP_Address/port connected, New connections are permitted
based on logging permit-hostdown policy
• %ASA-3-414006: TCP Syslog Server configured and logging queue is full. New connections denied
based on logging permit-hostdown policy.
• %ASA-3-418018: neighbor IP_Address Down User reset OR neighbor IP_Address IPv4 Unicast topology
base removed from session User reset OR neighbor IP_Address Up OR neighbor IP_Address IPv4
Unicast topology base removed from session BGP Notification sent
• %ASA-3-418019: sent to neighbor IP_Address, Reason: reason, Bytes: count
• %ASA-3-418040: unsupported or mal-formatted message received from IP_Address

Cisco ASA Series Syslog Messages

631
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-420001: IPS card not up and fail-close mode used, dropping ICMP packet ifc_in:SIP to
ifc_out:DIP (typeICMP_TYPE, code ICMP_CODE)
• %ASA-3-420006: Virtual Sensor not present and fail-close mode used, dropping protocol packet from
ifc_in:SIP/SPORT to ifc_out:DIP/DPORT
• %ASA-3-420008: IPS module license disabled and fail-close mode used, dropping packet.
• %ASA-3-421001: TCP|UDP flow from interface_name:ip/port to interface_name:ip/port is dropped
because application has failed.
• %ASA-3-421003: Invalid data plane encapsulation.
• %ASA-3-421007: TCP|UDP flow from interface_name:IP_address/port to interface_name:IP_address/port
is skipped because application has failed.
• %ASA-3-425006 Redundant interface redundant_interface_name switch active member to interface_name
failed.
• %ASA-3-429001: CXSC card not up and fail-close mode used. Dropping protocol packet from
interface_name:ip_address/port to interface_name:ip_address/port
• %ASA-3-429004: Unable to set up authentication-proxy rule for the cx action on interface interface_name
for policy_type service-policy.
• %ASA-3-505016: Module module_id application changed from: name version version state state to:
name version state state.
• %ASA-3-500005: connection terminated from in_ifc_name:src_adddress/src_port to
out_ifc_name:dest_address/dest_port due to invalid combination of inspections on same flow. Inspect
inspect_name is not compatible with inspect inspect_name_2
• %ASA-3-507003: The flow of type protocol from the originating interface: src_ip/src_port to
dest_if:dest_ip/dest_port terminated by inspection engine, reason -
• %ASA-3-520001: error_string
• %ASA-3-520002: bad new ID table size
• %ASA-3-520003: bad id in error_string (id: 0xid_num)
• %ASA-3-520004: error_string
• %ASA-3-520005: error_string
• %ASA-3-520010: Bad queue elem – qelem_ptr: flink flink_ptr, blink blink_ptr, flink->blink
flink_blink_ptr, blink->flink blink_flink_ptr
• %ASA-3-520011: Null queue elem
• %ASA-3-520013: Regular expression access check with bad list acl_ID
• %ASA-3-520020: No memory available
• %ASA-3-520021: Error deleting trie entry, error_message
• %ASA-3-520022: Error adding mask entry, error_message
• %ASA-3-520023: Invalid pointer to head of tree, 0x<radix_node_ptr>
• %ASA-3-520024: Orphaned mask #radix_mask_ptr, refcount= radix_mask_ptr ‘s ref count at #
radix_node_address, next=# radix_node_next

Cisco ASA Series Syslog Messages

632
Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-520025: No memory for radix initialization: error_msg%ASA-3-602305: IPSEC: SA creation

error, source source address, destination destination address, reason error string
• %ASA-3-602306: IPSEC: SA change peer IP error, SPI: IPsec SPI, (src {original src IP address |
original src port}, dest {original dest IP address | original dest port} => src {new src IP address | new
src port}, dest: {new dest IP address | new dest port}), reason failure reason
• %ASA-3-610001: NTP daemon interface interface_name: Packet denied from IP_address
• %ASA-3-610002: NTP daemon interface interface_name: Authentication failed for packet from
IP_address
• %ASA-3-611313: VPN Client: Backup Server List Error: reason
• %ASA-3-613004: Internal error: memory allocation failure
• %ASA-3-613005: Flagged as being an ABR without a backbone area
• %ASA-3-613006: Reached unknown state in neighbor state machine
• %ASA-3-613007: area string lsid IP_address mask netmask type number
• %ASA-3-613008: if inside if_state number
• %ASA-3-613011: OSPF process number is changing router-id. Reconfigure virtual link neighbors with
our new router-id
• %ASA-3-613013: OSPF LSID IP_address adv IP_address type number gateway IP_address metric
number forwarding addr route IP_address /mask type number has no corresponding LSA
• %ASA-3-613029: Router-ID IP_address is in use by ospf process number%ASA-3-613016: Area string
router-LSA of length number bytes plus update overhead bytes is too large to flood.
• %ASA-3-613032: Init failed for interface inside, area is being deleted. Try again.%ASA-3-613033:
Interface inside is attached to more than one area
• %ASA-3-613034: Neighbor IP_address not configured
• %ASA-3-613035: Could not allocate or find neighbor IP_address%ASA-4-613015: Process 1 flushes
LSA ID IP_address type-number adv-rtr IP_address in area mask%ASA-3-702305: IPSEC: An direction
tunnel_type SA (SPI=spi) between local_IP and remote_IP (username) is rekeying due to sequence
number rollover.
• %ASA-3-710003: {TCP|UDP} access denied by ACL from source_IP/source_port to
interface_name:dest_IP/service
• %ASA-3-713004: device scheduled for reboot or shutdown, IKE key acquire message on interface
interface num, for Peer IP_address ignored
• %ASA-3-713008: Key ID in ID payload too big for pre-shared IKE tunnel
• %ASA-3-713009: OU in DN in ID payload too big for Certs IKE tunnel
• %ASA-3-713012: Unknown protocol (protocol). Not adding SA w/spi=SPI value
• %ASA-3-713014: Unknown Domain of Interpretation (DOI): DOI value
• %ASA-3-713016: Unknown identification type, Phase 1 or 2, Type ID_Type
• %ASA-3-713017: Identification type not supported, Phase 1 or 2, Type ID_Type
• %ASA-3-713018: Unknown ID type during find of group name for certs, Type ID_Type

Cisco ASA Series Syslog Messages

633
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-713020: No Group found by matching OU(s) from ID payload: OU_value

• %ASA-3-713022: No Group found matching peer_ID or IP_address for Pre-shared key peer IP_address
• %ASA-3-713032: Received invalid local Proxy Range IP_address - IP_address
• %ASA-3-713033: Received invalid remote Proxy Range IP_address - IP_address
• %ASA-3-713042: IKE Initiator unable to find policy: Intf interface_number, Src: source_address, Dst:
dest_address
• %ASA-3-713043: Cookie/peer address IP_address session already in progress
• %ASA-3-713047: Unsupported Oakley group: Group <Diffie-Hellman group>
• %ASA-3-713048: Error processing payload: Payload ID: id
• %ASA-3-713056: Tunnel rejected: SA (SA_name) not found for group (group_name)!
• %ASA-3-713060: Tunnel Rejected: User (user) not member of group (group_name), group-lock check
failed.
• %ASA-3-713061: Tunnel rejected: Crypto Map Policy not found for Src:source_address, Dst:
dest_address!
• %ASA-3-713062: IKE Peer address same as our interface address IP_address
• %ASA-3-713063: IKE Peer address not configured for destination IP_address
• %ASA-3-713065: IKE Remote Peer did not negotiate the following: proposal attribute
• %ASA-3-713072: Password for user (user) too long, truncating to number characters
• %ASA-3-713081: Unsupported certificate encoding type encoding_type
• %ASA-3-713082: Failed to retrieve identity certificate
• %ASA-3-713083: Invalid certificate handle
• %ASA-3-713084: Received invalid phase 1 port value (port) in ID payload
• %ASA-3-713085: Received invalid phase 1 protocol (protocol) in ID payload
• %ASA-3-713086: Received unexpected Certificate payload Possible invalid Auth Method (Auth method
(auth numerical value))
• %ASA-3-713088: Set Cert file handle failure: no IPSec SA in group group_name
• %ASA-3-713098: Aborting: No identity cert specified in IPSec SA (SA_name)!
• %ASA-3-713102: Phase 1 ID Data length number too long - reject tunnel!
• %ASA-3-713105: Zero length data in ID payload received during phase 1 or 2 processing
• %ASA-3-713107: IP_Address request attempt failed!
• %ASA-3-713109: Unable to process the received peer certificate
• %ASA-3-713112: Failed to process CONNECTED notify (SPI SPI_value)!
• %ASA-3-713014: Unknown Domain of Interpretation (DOI): DOI value
• %ASA-3-713016: Unknown identification type, Phase 1 or 2, Type ID_Type
• %ASA-3-713017: Identification type not supported, Phase 1 or 2, Type ID_Type

Cisco ASA Series Syslog Messages

634
Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-713118: Detected invalid Diffie-Helmann group_descriptor group_number, in IKE area

• %ASA-3-713122: Keep-alives configured keepalive_type but peer IP_address support keep-alives (type
= keepalive_type)
• %ASA-3-713123: IKE lost contact with remote peer, deleting connection (keepalive type: keepalive_type)
• %ASA-3-713124: Received DPD sequence number rcv_sequence_# in DPD Action, description expected
seq #
• %ASA-3-713127: Xauth required but selected Proposal does not support xauth, Check priorities of ike
xauth proposals in ike proposal list
• %ASA-3-713129: Received unexpected Transaction Exchange payload type: payload_id
• %ASA-3-713132: Cannot obtain an IP_address for remote peer
• %ASA-3-713133: Mismatch: Overriding phase 2 DH Group(DH group DH group_id) with phase 1
group(DH group DH group_number
• %ASA-3-713134: Mismatch: P1 Authentication algorithm in the crypto map entry different from
negotiated algorithm for the L2L connection
• %ASA-3-713138: Group group_name not found and BASE GROUP default preshared key not configured
• %ASA-3-713140: Split Tunneling Policy requires network list but none configured
• %ASA-3-713141: Client-reported firewall does not match configured firewall: action tunnel. Received
-- Vendor: vendor(id), Product product(id), Caps: capability_value. Expected -- Vendor: vendor(id),
Product: product(id), Caps: capability_value
• %ASA-3-713142: Client did not report firewall in use, but there is a configured firewall: action tunnel.
Expected -- Vendor: vendor(id), Product product(id), Caps: capability_value
• %ASA-3-713146: Could not add route for Hardware Client in network extension mode, address:
IP_address, mask: netmask
• %ASA-3-713149: Hardware client security attribute attribute_name was enabled but not requested.
• %ASA-3-713152: Unable to obtain any rules from filter ACL_tag to send to client for CPP, terminating
connection.
• %ASA-3-713159: TCP Connection to Firewall Server has been lost, restricted tunnels are now allowed
full network access
• %ASA-3-713161: Remote user (session Id - id) network access has been restricted by the Firewall Server
• %ASA-3-713162: Remote user (session Id - id) has been rejected by the Firewall Server
• %ASA-3-713163: Remote user (session Id - id) has been terminated by the Firewall Server
• %ASA-3-713165: Client IKE Auth mode differs from the group's configured Auth mode
• %ASA-3-713166: Headend security gateway has failed our user authentication attempt - check configured
username and password
• %ASA-3-713167: Remote peer has failed user authentication - check configured username and password
• %ASA-3-713168: Re-auth enabled, but tunnel must be authenticated interactively!
• %ASA-3-713174: Hardware Client connection rejected! Network Extension Mode is not allowed for
this group!

Cisco ASA Series Syslog Messages

635
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-713182: IKE could not recognize the version of the client! IPSec Fragmentation Policy will
be ignored for this connection!
• %ASA-3-713185: Error: Username too long - connection aborted
• %ASA-3-713186: Invalid secondary domain name list received from the authentication server. List
Received: list_text Character index (value) is illegal
• %ASA-3-713189: Attempted to assign network or broadcast IP_address, removing (IP_address) from
pool.
• %ASA-3-713191: Maximum concurrent IKE negotiations exceeded!
• %ASA-3-713193: Received packet with missing payload, Expected payload: payload_id
• %ASA-3-713194: Sending IKE|IPSec Delete With Reason message: termination_reason
• %ASA-3-713195: Tunnel rejected: Originate-Only: Cannot accept incoming tunnel yet!
• %ASA-3-713198: User Authorization failed: user User authorization failed.
• %ASA-3-713203: IKE Receiver: Error reading from socket.
• %ASA-3-713205: Could not add static route for client address: IP_address
• %ASA-3-713206: Tunnel Rejected: Conflicting protocols specified by tunnel-group and group-policy
• %ASA-3-713208: Cannot create dynamic rule for Backup L2L entry rule rule_id
• %ASA-3-713209: Cannot delete dynamic rule for Backup L2L entry rule id
• %ASA-3-713210: Cannot create dynamic map for Backup L2L entry rule_id
• %ASA-3-713212: Could not add route for L2L peer coming in on a dynamic map. address: IP_address,
mask: netmask
• %ASA-3-713214: Could not delete route for L2L peer that came in on a dynamic map. address:
IP_address, mask: netmask
• %ASA-3-713217: Skipping unrecognized rule: action: action client type: client_type client version:
client_version
• %ASA-3-713218: Tunnel Rejected: Client Type or Version not allowed.
• %ASA-3-713226: Connection failed with peer IP_address, no trust-point defined in tunnel-group
tunnel_group
• %ASA-3-713227: Rejecting new IPSec SA negotiation for peer Peer_address. A negotiation was already
in progress for local Proxy Local_address/Local_netmask, remote Proxy
Remote_address/Remote_netmask
• %ASA-3-713230: Internal Error, ike_lock trying to lock bit that is already locked for type type
• %ASA-3-713231: Internal Error, ike_lock trying to unlock bit that is not locked for type type
• %ASA-3-713232: SA lock refCnt = value, bitmask = hexvalue, p1_decrypt_cb = value, qm_decrypt_cb
= value, qm_hash_cb = value, qm_spi_ok_cb = value, qm_dh_cb = value, qm_secret_key_cb = value,
qm_encrypt_cb = value
• %ASA-3-713238: Invalid source proxy address: 0.0.0.0! Check private address on remote client
• %ASA-3-713258: IP = var1, Attempting to establish a phase2 tunnel on var2 interface but phase1 tunnel
is on var3 interface. Tearing down old phase1 tunnel due to a potential routing change.

Cisco ASA Series Syslog Messages

636
Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-713254: Group = groupname, Username = username, IP = peerip, Invalid IPSec/UDP port =

portnum, valid range is minport - maxport, except port 4500, which is reserved for IPSec/NAT-T
• %ASA-3-713260: Output interface %d to peer was not found
• %ASA-3-713261: IPV6 address on output interface %d was not found
• %ASA-3-713262: Rejecting new IPSec SA negotiation for peer Peer_address. A negotiation was already
in progress for local Proxy Local_address/Local_prefix_len, remote Proxy
Remote_address/Remote_prefix_len
• %ASA-3-713266: Could not add route for L2L peer coming in on a dynamic map. address: IP_address,
mask: /prefix_len
• %ASA-3-713268: Could not delete route for L2L peer that came in on a dynamic map. address:
IP_address, mask: /prefix_len
• %ASA-3-713270: Could not add route for Hardware Client in network extension mode, address:
IP_addres>, mask: /prefix_len
• %ASA-3-713272: Terminating tunnel to Hardware Client in network extension mode, unable to delete
static route for address: IP_address, mask: /prefix_len
• %ASA-3-713274: Could not delete static route for client address: IP_Address IP_Address address of
client whose route is being removed
• %ASA-3-713275: IKEv1 Unsupported certificate keytype %s found at trustpoint %s
• %ASA-3-713276: Dropping new negotiation - IKEv1 in-negotiation context limit of %u reached
• %ASA-3-713902: Descriptive_event_string.
• %ASA-3-716056: Group group-name User user-name IP IP_address Authentication to SSO server name:
name type type failed reason: reason
• %ASA-3-716057: Group group User user IP ip Session terminated, no type license available.
• %ASA-3-716061: Group DfltGrpPolicy User user IP ip addr IPv6 User Filter tempipv6 configured for
AnyConnect. This setting has been deprecated, terminating connection
• %ASA-3-716600: Rejected size-recv KB Hostscan data from IP src-ip. Hostscan results exceed default
| configured limit of size-conf KB.
• %ASA-3-716601: Rejected size-recv KB Hostscan data from IP src-ip. System-wide limit onthe amount
of Hostscan data stored on ASA exceeds the limit of data-max KB.
• %ASA-3-716602: Memory allocation error. Rejected size-recv KB Hostscan data from IP src-ip.
• %ASA-3-717001: Querying keypair failed.
• %ASA-3-717002: Certificate enrollment failed for trustpoint trustpoint_name. Reason: reason_string.
• %ASA-3-717009: Certificate validation failed. Reason: reason_string.
• %ASA-3-717010: CRL polling failed for trustpoint trustpoint_name.
• %ASA-3-717012: Failed to refresh CRL cache entry from the server for trustpoint trustpoint_name at
time_of_failure
• %ASA-3-717015: CRL received from issuer is too large to process (CRL size = crl_size, maximum
CRL size = max_crl_size)

Cisco ASA Series Syslog Messages

637
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-717017: Failed to query CA certificate for trustpoint trustpoint_name from enrollment_url

• %ASA-3-717018: CRL received from issuer has too many entries to process (number of entries =
number_of_entries, maximum number allowed = max_allowed)
• %ASA-3-717019: Failed to insert CRL for trustpoint trustpoint_name. Reason: failure_reason.
• %ASA-3-717020: Failed to install device certificate for trustpoint label. Reason: reason string.
• %ASA-3-717021: Certificate data could not be verified. Locate Reason: reason_string serial number:
serial number, subject name: subject name, key length key length bits.
• %ASA-3-717023: SSL failed to set device certificate for trustpoint trustpoint name. Reason: reason_string.
• %ASA-3-717027: Certificate chain failed validation. reason_string.
• %ASA-3-717039: Local CA Server internal error detected: error.
• %ASA-3-717042: Failed to enable Local CA Server. Reason: reason.
• %ASA-3-717044: Local CA server certificate enrollment related error for user: user. Error: error.
• %ASA-3-717046: Local CA Server CRL error: error.
• %ASA-3-717051: SCEP Proxy: Denied processing the request type type received from IP client ip
address, User username, TunnelGroup tunnel group name, GroupPolicy group policy name to CA ca ip
address. Reason: msg
• %ASA-3-717057: Automatic import of trustpool certificate bundle has failed. < Maximum retry attempts
reached. Failed to reach CA server> | <Cisco root bundle signature validation failed> | <Failed to update
trustpool bundle in flash> | <Failed to install trustpool bundle in memory>
• %ASA-3-717060: Peer certificate with serial number: <serial>, subject: <subject_name>, issuer:
<issuer_name> failed to match the configured certificate map <map_name>
• %ASA-3-717063: protocol Certificate enrollment failed for the trustpoint tpname with the CA ca
• %ASA-3-719002: Email Proxy session pointer from source_address has been terminated due to reason
error.
• %ASA-3-719008: Email Proxy service is shutting down.
• %ASA-3-722007: Group group User user-name IP IP_address SVC Message: type-num/ERROR:
message
• %ASA-3-722008: Group group User user-name IP IP_address SVC Message: type-num/ERROR:
message
• %ASA-3-722009: Group group User user-name IP IP_address SVC Message: type-num/ERROR:
message
• %ASA-3-722020: TunnelGroup tunnel_group GroupPolicy group_policy User user-name IP IP_address
No address available for SVC connection
• %ASA-3-722021: Group group User user-name IP IP_address Unable to start compression due to lack
of memory resources
• %ASA-3-722035: Group group User user-name IP IP_address Received large packet length threshold
num).
• %ASA-3-722036: Group group User user-name IP IP_address Transmitting large packet length (threshold
num).

Cisco ASA Series Syslog Messages

638
Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-722045: Connection terminated: no SSL tunnel initialization data.

• %ASA-3-722046: Group group User user IP ip Session terminated: unable to establish tunnel.
• %ASA-3-725015 Error verifying client certificate. Public key size in client certificate exceeds the
maximum supported key size.
• %ASA-3-734004: DAP: Processing error: internal error code
• %ASA-3-735010: IPMI: Environment Monitoring has failed to update one or more of its records.
• %ASA-3-737002: IPAA: Received unknown message 'num'
• %ASA-3-737027: IPAA: No data for address request
• %ASA-3-742001: failed to read master key for password encryption from persistent store
• %ASA-3-742002: failed to set master key for password encryption
• %ASA-3-742003: failed to save master key for password encryption, reason reason_text
• %ASA-3-742004: failed to sync master key for password encryption, reason reason_text
• %ASA-3-742005: cipher text enc_pass is not compatible with the configured master key or the cipher
text has been tampered with
• %ASA-3-742006: password decryption failed due to unavailable memory
• %ASA-3-742007: password encryption failed due to unavailable memory
• %ASA-3-742008: password enc_pass decryption failed due to decoding error
• %ASA-3-742009: password encryption failed due to decoding error
• %ASA-3-742010: encrypted password enc_pass is not well formed
• %ASA-3-743010: EOBC RPC server failed to start for client module client name.
• %ASA-3-743011: EOBC RPC call failed, return code code string.
• %ASA-3-746003: user-identity: activated import user groups | activated host names | user-to-IP address
databases download failed - reason
• %ASA-3-746005: user-identity: The AD Agent AD agent IP address cannot be reached - reason [action]
• %ASA-3-746010: user-identity: update import-user domain_name\\group_name - Import Failed [reason]
• %ASA-3-746016: user-identity: DNS lookup failed, reason: reason
• %ASA-3-746019: user-identity: Update | Remove AD Agent AD agent IP Address IP-user mapping
user_IP - domain_name\user_name failed
• %ASA-3-747001: Clustering: Recovered from state machine event queue depleted. Event (event-id,
ptr-in-hex, ptr-in-hex) dropped. Current state state-name, stack ptr-in-hex, ptr-in-hex, ptr-in-hex,
ptr-in-hex, ptr-in-hex, ptr-in-hex
• %ASA-3-747010: Clustering: RPC call failed, message message-name, return code code-value.
• %ASA-3-747012: Clustering: Failed to replicate global object id hex-id-value in domain domain-name
to peer unit-name, continuing operation.
• %ASA-3-747013: Clustering: Failed to remove global object id hex-id-value in domain domain-name
from peer unit-name, continuing operation.

Cisco ASA Series Syslog Messages

639
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-747014: Clustering: Failed to install global object id hex-id-value in domain domain-name,

continuing operation.
• %ASA-3-747018: Clustering: State progression failed due to timeout in module module-name.
• %ASA-3-747021: Clustering: Master unit unit-name is quitting due to interface health check failure on
failed-interface.
• %ASA-3-747022: Clustering: Asking slave unit unit-name to quit because it failed interface health check
x times, rejoin will be attempted after y min. Failed interface: interface-name.
• %ASA-3-747023: Clustering: Master unit unit-name is quitting due to card name card health check
failure, and master Security Service Card state is state-name.
• %ASA-3-747024: Clustering: Asking slave unit unit-name to quit due to card name card health check
failure, and its Security Service Card state is state-name.
• %ASA-3-747030: Clustering: Asking slave unit unit-name to quit because it failed interface health check
x times (last failure on interface-name), Clustering must be manually enabled on the unit to re-join.
• %ASA-3-747031: Clustering: Platform mismatch between cluster master (platform-type) and joining
unit unit-name (platform-type). unit-name aborting cluster join.
• %ASA-3-747032: Clustering: Service module mismatch between cluster master (module-name) and
joining unit unit-name (module-name) in slot slot-number. unit-name aborting cluster join.
• %ASA-3-747033: Clustering: Interface mismatch between cluster master and joining unit unit-name.
unit-name aborting cluster join.
• %ASA-3-747036: Application software mismatch between cluster master %s[Master unit name]
(%s[Master application software name]) and joining unit (%s[Joining unit application software name]).
%s[Joining member name] aborting cluster join.
• %ASA-3-747037: Asking slave unit %s to quit due to its Security Service Module health check failure
%d times, and its Security Service Module state is %s. Rejoin will be attempted after %d minutes.
• %ASA-3-747038: Asking slave unit %s to quit due to Security Service Module health check failure %d
times, and its Security Service Card Module is %s. Clustering must be manually enabled on this unit to
rejoin.
• %ASA-3-747039: Unit %s is quitting due to system failure for %d time(s) (last failure is %s[cluster
system failure reason]). Rejoin will be attempted after %d minutes.
• %ASA-3-747040: Unit %s is quitting due to system failure for %d time(s) (last failure is %s[cluster
system failure reason]). Clustering must be manually enabled on the unit to rejoin.
• %ASA-3-747041: Unit %s is quitting due to system failure for %d time(s) (last failure is %s[cluster
system failure reason]). Clustering must be manually enabled on the unit to rejoin.Master unit %s is
quitting due to interface health check failure on %s[interface name], %d times. Clustering must be
manually enabled on the unit to rejoin.
• %ASA-3-748005: Failed to bundle the ports for module slot_number in chassis chassis_number; clustering
is disabled
• %ASA-3-748006: Asking module slot_number in chassis chassis_number to leave the cluster due to a
port bundling failure
• %ASA-3-748100: <application_name> application status is changed from <status> to <status>.
• %ASA-3-748101: Peer unit <unit_id> reported its <application_name> application status is <status>.

Cisco ASA Series Syslog Messages

640
Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-748102: Master unit <unit_id> is quitting due to <application_name> Application health check
failure, and master's application state is <status>.
• %ASA-3-748103: Asking slave unit <unit_id> to quit due to <application_name> Application health
check failure, and slave's application state is <status>.
• %ASA-3-748202: Module <module_id> in chassis <chassis id> is leaving the cluster due to <aplpication
name> application failure.
• %ASA-3-750011: Tunnel Rejected: Selected IKEv2 encryption algorithm (IKEV2 encry algo) is not
strong enough to secure proposed IPSEC encryption algorithm (IPSEC encry algo).
• %ASA-3-751001: Local: localIP:port Remote:remoteIP:port Username: username/group Failed to
complete Diffie-Hellman operation. Error: error
• %ASA-3-751002: Local: localIP:port Remote:remoteIP:port Username: username/group No preshared
key or trustpoint configured for self in tunnel group group
• %ASA-3-751004: Local: localIP:port Remote:remoteIP:port Username: username/group No remote
authentication method configured for peer in tunnel group group
• %ASA-3-751005: Local: localIP:port Remote:remoteIP:port Username: username/group AnyConnect
client reconnect authentication failed. Session ID: sessionID, Error: error
• %ASA-3-751006: Local: localIP:port Remote:remoteIP:port Username: username/group Certificate
authentication failed. Error: error
• %ASA-3-751008: Local: localIP:port Remote:remoteIP:port Username: username/group Group=group,
Tunnel rejected: IKEv2 not enabled in group policy
• %ASA-3-751009: Local: localIP:port Remote:remoteIP:port Username: username/group Unable to find
tunnel group for peer.
• %ASA-3-751010: Local: localIP:port Remote:remoteIP:port Username: username/group Unable to
determine self-authentication method. No crypto map setting or tunnel group found.
• %ASA-3-751011: Local: localIP:port Remote:remoteIP:port Username: username/group Failed user
authentication. Error: error
• %ASA-3-751012: Local: localIP:port Remote:remoteIP:port Username: username/group Failure occurred
during Configuration Mode processing. Error: error
• %ASA-3-751013: Local: localIP:port Remote:remoteIP:port Username: username/group Failed to
process Configuration Payload request for attribute attribute ID. Error: error
• %ASA-3-751017: Local: localIP:port Remote remoteIP:port Username: username/group Configuration
Error error description
• %ASA-3-751018: Terminating the VPN connection attempt from landing group. Reason: This connection
is group locked to locked group.
• %ASA-3-751020: Local:%A:%u Remote:%A:%u Username:%s An %s remote access connection failed.
Attempting to use an NSA Suite B crypto algorithm (%s) without an AnyConnect Premium license.
• %ASA-3-751022: Local: local-ip Remote: remote-ip Username:username Tunnel rejected: Crypto Map
Policy not found for remote traffic selector
rem-ts-start/rem-ts-end/rem-ts.startport/rem-ts.endport/rem-ts.protocol local traffic selector
local-ts-start/local-ts-end/local-ts.startport/local-ts.endport/local-ts.protocol!

Cisco ASA Series Syslog Messages

641
 Messages Listed by Severity Level
Error Messages, Severity 3

• %ASA-3-751024: Local:ip addr Remote:ip addr Username:username IKEv2 IPv6 User Filter tempipv6
configured. This setting has been deprecated, terminating connection
• %ASA-3-752006: Tunnel Manager failed to dispatch a KEY_ACQUIRE message. Probable
mis-configuration of the crypto map or tunnel-group. Map Tag = Tag. Map Sequence Number = num,
SRC Addr: address port: port Dst Addr: address port: port.
• %ASA-3-752007: Tunnel Manager failed to dispatch a KEY_ACQUIRE message. Entry already in
Tunnel Manager. Map Tag = mapTag. Map Sequence Number = mapSeq.
• %ASA-3-752015: Tunnel Manager has failed to establish an L2L SA. All configured IKE versions failed
to establish the tunnel. Map Tag = mapTag. Map Sequence Number = mapSeq.
• %ASA-3-769006: UPDATE: ASA boot system image image_name was not found on disk
• %ASA-3-776001: CTS SXP: Configured source IP source ip error
• %ASA-3-776002: CTS SXP: Invalid message from peer peer IP: error
• %ASA-3-776003: CTS SXP: Connection with peer peer IP failed: error
• %ASA-3-776004: CTS SXP: Fail to start listening socket after TCP process restart.
• %ASA-3-776005: CTS SXP: Binding Binding IP - SGname(SGT) from peer IP instance connection
instance num error.
• %ASA-3-776006: CTS SXP: Internal error: error
• %ASA-3-776007: CTS SXP: Connection with peer peer IP (instance connection instance num) state
changed from original state to Off.
• %ASA-3-776020: CTS SXP: Unable to locate egress interface to peer peer IP.
• %ASA-3-776202: CTS PAC for Server IP_address, A-ID PAC issuer name has expired
• %ASA-3-776203: Unable to retrieve CTS Environment data due to: reason
• %ASA-3-776204: CTS Environment data has expired
• %ASA-3-776254: CTS SGT-MAP: Binding manager unable to action binding binding IP - SGname
(SGT) from source name.
• %ASA-3-776313: CTS Policy: Failure to update policies for security-group "sgname"-sgt
• %ASA-3-768001: QUOTA: resource utilization is high: requested req, current curr, warning level level
• %ASA-3-768002: QUOTA: resource quota exceeded: requested req, current curr, limit limit
• %ASA-3-772002: PASSWORD: console login warning, user username, cause: password expired
• %ASA-3-772004: PASSWORD: session login failed, user username, IP ip, cause: password expired
• %ASA-3-779003: STS: Failed to read tag-switching table - reason
• %ASA-3-779004: STS: Failed to write tag-switching table - reason
• %ASA-3-779005: STS: Failed to parse tag-switching request from http - reason
• %ASA-3-779006: STS: Failed to save tag-switching table to flash - reason
• %ASA-3-779007: STS: Failed to replicate tag-switching table to peer - reason
• %ASA-3-802003: User username IP ip_address OS os_name UDID number Unable to create MDM
action session.

Cisco ASA Series Syslog Messages

642
 Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-3-802004: IP ip_address Failure encountered while handling MDM action request details.
• %ASA-3-840001: Failed to create the backup for an IKEv2 session <Local IP>, <Remote IP>
• %ASA-3-8300003: Failed to send session redistribution message to <variable 1>
• %ASA-3-8300005: Failed to receive session move response from <variable 1>

Warning Messages, Severity 4

The following messages appear at severity 4, warning:
• %ASA-4-105505: (Primary|Secondary) Failed to connect to peer unit peer-ip:port
• %ASA-4-105524: (Primary|Secondary) Transitioning to Negotiating state due to the presence of another
Active HA unit
• %ASA-4-105553: (Primary|Secondary) Detected another Active HA unit

• %ASA-4-106023: Deny protocol src [interface_name:source_address/source_port]

[([idfw_user|FQDN_string], sg_info)] dst interface_name:dest_address/dest_port
[([idfw_user|FQDN_string], sg_info)] [type {string}, code {code}] by access_group acl_ID [0x8ed66b60,
0xf8852875]
• %ASA-4-106027: Deny src [source address] dst [destination address] by access-group “access-list name”.
• %ASA-4-106103: access-list acl_ID denied protocol for user username interface_name/source_address
source_port interface_name/dest_address dest_port hit-cnt number first hit hash codes
• %ASA-4-108004: action_class: action ESMTP req_resp from src_ifc:sip|sport to
dest_ifc:dip|dport;further_info, page 1-23
• %ASA-4-109017: User at IP_address exceeded auth proxy connection limit (max)
• %ASA-4-109022: exceeded HTTPS proxy process limit
• %ASA-4-109027: [aaa protocol] Unable to decipher response message Server = server_IP_address,
User = user
• %ASA-4-109028: aaa bypassed for same-security traffic from ingress_
interface:source_address/source_port to egress_interface:dest_address/dest_port
• %ASA-4-109030: Autodetect ACL convert wildcard did not convert ACL access_list source | dest
netmask netmask.
• %ASA-4-109031: NT Domain Authentication Failed: rejecting guest login for username.
• %ASA-4-109033: Authentication failed for admin user user from src_IP. Interactive challenge processing
is not supported for protocol connections
• %ASA-4-109040: User at IP exceeded auth proxy rate limit of 10 connections/sec
• %ASA-4-109034: Authentication failed for network user user from src_IP/port to dst_IP/port. Interactive
challenge processing is not supported for protocol connections
• %ASA-4-109102: Received CoA action-type from coa-source-ip, but cannot find named session
audit-session-id

Cisco ASA Series Syslog Messages

643
 Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-113019: Group = group, Username = user, IP = peer_address, Session disconnected. Session

Type: type, Duration: duration, Bytes xmt: count, Bytes rcv: count, Reason: reason
• %ASA-4-113026: Error error while executing Lua script for group tunnel group
• %ASA-4-113029: Group group User user IP ipaddr Session could not be established: session limit of
num reached
• %ASA-4-113030: Group group User user IP ipaddr User ACL acl from AAA doesn't exist on the device,
terminating connection.
• %ASA-4-113031: Group group User user IP ipaddr AnyConnect vpn-filter filter is an IPv6 ACL; ACL
not applied.
• %ASA-4-113032: Group group User user IP ipaddr AnyConnect ipv6-vpn-filter filter is an IPv4 ACL;
ACL not applied.
• %ASA-4-113034: Group group User user IP ipaddr User ACL acl from AAA ignored, AV-PAIR ACL
used instead.
• %ASA-4-113035: Group group User user IP ipaddr Session terminated: AnyConnect not enabled or
invalid AnyConnect image on the ASA.
• %ASA-4-113036: Group group User user IP ipaddr AAA parameter name value invalid.
• %ASA-4-113038: Group group User user IP ipaddr Unable to create AnyConnect p0arent session.
• %ASA-4-113040: Terminating the VPN connection attempt from attempted group. Reason: This
connection is group locked to locked group.
• %ASA-4-113041: Redirect ACL configured for assigned IP does not exist on the device.
• %ASA-4-113042: CoA: Non-HTTP connection from src_if:src_ip/src_port to dest_if:dest_ip/dest_port
for user username at client_IP denied by redirect filter; only HTTP connections are supported for
redirection.
• %ASA-4-115002: Warning in process: process name fiber: fiber name, component: component name,
subcomponent: subcomponent name, file: filename, line: line number, cond: condition
• %ASA-4-120004: Event group title is dropped. Reason reason
• %ASA-4-120005: Message group to destination is dropped. Reason reason
• %ASA-4-120006: Delivering message group to destination failed. Reason reason
• %ASA-4-199016: syslog
• %ASA-4-209003: Fragment database limit of number exceeded: src = source_address, dest = dest_address,
proto = protocol, id = number
• %ASA-4-209004: Invalid IP fragment, size = bytes exceeds maximum size = bytes: src = source_address,
dest = dest_address, proto = protocol, id = number
• %ASA-4-209005: Discard IP fragment set with more than number elements: src = Too many elements
are in a fragment set.
• %ASA-4-213007: L2TP: Failed to install Redirect URL: redirect URL Redirect ACL: non_exist for
assigned IP.
• %ASA-4-216004: prevented: error in function at file(line) - stack trace

Cisco ASA Series Syslog Messages

644
Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-302034: Unable to pre-allocate H323 GUP Connection for faddr interface: foreign
address/foreign-port to laddr interface:local-address/local-port
• %ASA-4-308002: static global_address inside_address netmask netmask overlapped with global_address
inside_address
• %ASA-4-313004: Denied ICMP type=icmp_type, from source_address on interface interface_name to
dest_address:no matching session
• %ASA-4-313005: No matching connection for ICMP error message: icmp_msg_info on interface_name
interface. Original IP payload: embedded_frame_info icmp_msg_info = icmp src
src_interface_name:src_address [([idfw_user | FQDN_string], sg_info)] dst
dest_interface_name:dest_address [([idfw_user | FQDN_string], sg_info)] (type icmp_type, code
icmp_code) embedded_frame_info = prot src source_address/source_port [([idfw_user | FQDN_string],
sg_info)] dst dest_address/dest_port [(idfw_user|FQDN_string), sg_info]
• %ASA-4-313009: Denied invalid ICMP code icmp-code, for src-ifc:src-address/src-port
(mapped-src-address/mapped-src-port) to dest-ifc:dest-address/dest-port
(mapped-dest-address/mapped-dest-port) [user], ICMP id icmp-id, ICMP type icmp-type
• %ASA-4-325002: Duplicate address ipv6_address/MAC_address on interface
• %ASA-4-325004: IPv6 Extension Header hdr_type action configuration. protocol from
src_int:src_ipv6_addr/src_port to dst_interface: dst_ipv6_addr/dst_port.
• %ASA-4-325005: Invalid IPv6 Extension Header Content: string. detail regarding protocol, ingress and
egress interface
• %ASA-4-325006: IPv6 Extension Header not in order: Type hdr_type occurs after Type hdr_type. TCP
prot from inside src_int: src_ipv6_addr/src_port to dst_interface:dst_ipv6_addr/dst_port
• %ASA-4-335005: NAC Downloaded ACL parse failure - host-address
• %ASA-4-337005: Phone Proxy SRTP: Media session not found for media_term_ip/media_term_port
for packet from in_ifc:src_ip/src_port to out_ifc:dest_ip/dest_port
• %ASA-4-338001: Dynamic filter monitored blacklisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port,
(mapped-ip/mapped-port), source malicious address resolved from local or dynamic list: domain name,
threat-level: level_value, category: category_name
• %ASA-4-338002: Dynamic filter monitored blacklisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port
(mapped-ip/mapped-port), destination malicious address resolved from local or dynamic list: domain
name, threat-level: level_value, category: category_name
• %ASA-4-338003: Dynamic filter monitored blacklisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port,
(mapped-ip/mapped-port), source malicious address resolved from local or dynamic list: ip
address/netmask, threat-level: level_value, category: category_name
• %ASA-4-338004: Dynamic filter monitored blacklisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port
(mapped-ip/mapped-port), destination malicious address resolved from local or dynamic list: ip
address/netmask, threat-level: level_value, category: category_name
• %ASA-4-338005: Dynamic filter dropped blacklisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port

Cisco ASA Series Syslog Messages

645
 Messages Listed by Severity Level
Warning Messages, Severity 4

(mapped-ip/mapped-port), source malicious address resolved from local or dynamic list: domain name,
threat-level: level_value, category: category_name
• %ASA-4-338006: Dynamic filter dropped blacklisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port
(mapped-ip/mapped-port), destination malicious address resolved from local or dynamic list: domain
name, threat-level: level_value, category: category_name
• %ASA-4-338007: Dynamic filter dropped blacklisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port
(mapped-ip/mapped-port), source malicious address resolved from local or dynamic list: ip
address/netmask, threat-level: level_value, category: category_name
• %ASA-4-338008: Dynamic filter dropped blacklisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port
(mapped-ip/mapped-port), destination malicious address resolved from local or dynamic list: ip
address/netmask, threat-level: level_value, category: category_name
• %ASA-4-338101: Dynamic filter action whitelisted protocol traffic from in_interface:src_ip_addr/src_port
(mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port, (mapped-ip/mapped-port), source
malicious address resolved from local or dynamic list: domain name
• %ASA-4-338102: Dynamic filter action whitelisted protocol traffic from in_interface:src_ip_addr/src_port
(mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port (mapped-ip/mapped-port), destination
malicious address resolved from local or dynamic list: domain name
• %ASA-4-338103: Dynamic filter action whitelisted protocol traffic from in_interface:src_ip_addr/src_port
(mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port, (mapped-ip/mapped-port), source
malicious address resolved
• %ASA-4-338104: Dynamic filter action whitelisted protocol traffic from in_interface:src_ip_addr/src_port
(mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port (mapped-ip/mapped-port), destination
malicious address resolved from local or dynamic list: ip address/netmask
• from local or dynamic list: ip address/netmask
• %ASA-4-338201: Dynamic filter monitored greylisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port,
(mapped-ip/mapped-port), source malicious address resolved from local or dynamic list: domain name,
threat-level: level_value, category: category_name
• %ASA-4-338202: Dynamic filter monitored greylisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port
(mapped-ip/mapped-port), destination malicious address resolved from local or dynamic list: domain
name, threat-level: level_value, category: category_name
• %ASA-4-338203: Dynamic filter dropped greylisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port
(mapped-ip/mapped-port), source malicious address resolved from local or dynamic list: domain name,
threat-level: level_value, category: category_name
• %ASA-4-338204: Dynamic filter dropped greylisted protocol traffic from
in_interface:src_ip_addr/src_port (mapped-ip/mapped-port) to out_interface:dest_ip_addr/dest_port
(mapped-ip/mapped-port), destination malicious address resolved from local or dynamic list: domain
name, threat-level: level_value, category: category_name

Cisco ASA Series Syslog Messages

646
Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-338301: Intercepted DNS reply for domain name from in_interface:src_ip_addr/src_port to

out_interface:dest_ip_addr/dest_port, matched list
• %ASA-4-4000nn: IPS:number string from IP_address to IP_address on interface interface_name
• %ASA-4-401001: Shuns cleared
• %ASA-4-401002: Shun added: IP_address IP_address port port
• %ASA-4-401003: Shun deleted: IP_address
• %ASA-4-401004: Shunned packet: IP_address = IP_address on interface interface_name
• %ASA-4-401005: Shun add failed: unable to allocate resources for IP_address IP_address port port
• %ASA-4-402114: IPSEC: Received an protocol packet (SPI=spi, sequence number= seq_num) from
remote_IP to local_IP with an invalid SPI.
• %ASA-4-402115: IPSEC: Received a packet from remote_IP to local_IP containing act_prot data instead
of exp_prot data.
• %ASA-4-402116: IPSEC: Received an protocol packet (SPI=spi, sequence number= seq_num) from
remote_IP (username) to local_IP. The decapsulated inner packet doesn’t match the negotiated policy
in the SA. The packet specifies its destination as pkt_daddr, its source as pkt_saddr, and its protocol as
pkt_prot. The SA specifies its local proxy as id_daddr /id_dmask /id_dprot /id_dport and its remote
proxy as id_saddr /id_smask /id_sprot /id_sport.
• %ASA-4-402117: IPSEC: Received a non-IPSec (protocol) packet from remote_IP to local_IP.
• %ASA-4-402118: IPSEC: Received an protocol packet (SPI=spi, sequence number seq_num) from
remote_IP (username) to local_IP containing an illegal IP fragment of length frag_len with offset
frag_offset.
• %ASA-4-402119: IPSEC: Received an protocol packet (SPI=spi, sequence number= seq_num) from
remote_IP (username) to local_IP that failed anti-replay checking.
• %ASA-4-402120: IPSEC: Received an protocol packet (SPI=spi, sequence number= seq_num) from
remote_IP (username) to local_IP that failed authentication.
• %ASA-4-402121: IPSEC: Received an protocol packet (SPI=spi, sequence number= seq_num) from
peer_addr (username) to lcl_addr that was dropped by IPSec (drop_reason).
• %ASA-4-402122: Received a cleartext packet from src_addr to dest_addr that was to be encapsulated
in IPSec that was dropped by IPSec (drop_reason).
• %ASA-4-402123: CRYPTO: The accel_type hardware accelerator encountered an error (code=
error_string) while executing crypto command command.
• %ASA-4-402124: CRYPTO: The ASA hardware accelerator encountered an error (Hardware error
address, Core, Hardware error code, IstatReg, PciErrReg, CoreErrStat, CoreErrAddr, Doorbell
Size,DoorBell Outstanding, SWReset).
• %ASA-4-402125: The ASA hardware accelerator ring timed out (parameters).
• %ASA-4-402126: CRYPTO: The ASA created Crypto Archive File Archive Filename as a Soft Reset
was necessary. Please forward this archived information to Cisco.
• %ASA-4-402127: CRYPTO: The ASA is skipping the writing of latest Crypto Archive File as the
maximum # of files, max_number, allowed have been written to archive_directory. Please archive &
remove files from Archive Directory if you want more Crypto Archive Files saved.

Cisco ASA Series Syslog Messages

647
 Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-402131: CRYPTO: status changing the accel_instance hardware accelerator's configuration

bias from old_config_bias to new_config_bias.
• %ASA-4-403101: PPTP session state not established, but received an XGRE packet, tunnel_id=number,
session_id=number
• %ASA-4-403102: PPP virtual interface interface_name rcvd pkt with invalid protocol: protocol, reason:
reason.
• %ASA-4-403103: PPP virtual interface max connections reached.
• %ASA-4-403104: PPP virtual interface interface_name requires mschap for MPPE.
• %ASA-4-403106: PPP virtual interface interface_name requires RADIUS for MPPE.
• %ASA-4-403107: PPP virtual interface interface_name missing aaa server group info
• %ASA-4-403108: PPP virtual interface interface_name missing client ip address option
• %ASA-4-403109: Rec'd packet not an PPTP packet. (ip) dest_address= dest_address, src_addr=
source_address, data: string.
• %ASA-4-403110: PPP virtual interface interface_name, user: user missing MPPE key from aaa server.
• %ASA-4-403505: PPPoE:PPP - Unable to set default route to IP_address at interface_name
• %ASA-4-403506: PPPoE:failed to assign PPP IP_address netmask netmask at interface_name
• %ASA-4-405001: Received ARP {request | response} collision from IP_address/MAC_address on
interface interface_name to IP_address/MAC_address on interface interface_name
• %ASA-4-405002: Received mac mismatch collision from IP_address/MAC_address for authenticated
host
• %ASA-4-405003: IP address collision detected between host IP_address at MAC_address and interface
interface_name, MAC_address.
• %ASA-4-405101: Unable to Pre-allocate H225 Call Signalling Connection for foreign_address
outside_address[/outside_port] to local_address inside_address[/inside_port]
• %ASA-4-405102: Unable to Pre-allocate H245 Connection for foreign_address
outside_address[/outside_port] to local_address inside_address[/inside_port]
• %ASA-4-405103: H225 message from source_address/source_port to dest_address/dest_port contains
bad protocol discriminator hex
• %ASA-4-405104: H225 message received from outside_address/outside_port to
inside_address/inside_port before SETUP
• %ASA-4-405105: H323 RAS message AdmissionConfirm received from source_address/source_port
to dest_address/dest_port without an AdmissionRequest
• %ASA-4-405106: H323 num channel is not created from %I/%d to %I/%d %s
• %ASA-4-405107: H245 Tunnel is detected and connection dropped from %I/%d to %I/%d %s
• %ASA-4-405201: ILS ILS_message_type from inside_interface:source_IP_address to
outside_interface:/destination_IP_address has wrong embedded address embedded_IP_address
• %ASA-4-405300: Radius Accounting Request received from from_addr is not allowed
• %ASA-4-405301: Attribute attribute_number does not match for user user_ip

Cisco ASA Series Syslog Messages

648
Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-406001: FTP port command low port: IP_address/port to IP_address on interface interface_name
• %ASA-4-406002: FTP port command different address: IP_address(IP_address) to IP_address on
interface interface_name
• %ASA-4-407001: Deny traffic for local-host interface_name:inside_address, license limit of number
exceeded
• %ASA-4-407002: Embryonic limit nconns/elimit for through connections
exceeded.outside_address/outside_port to global_address (inside_address)/inside_port on interface
interface_name
• %ASA-4-407003: Established limit for RPC services exceeded number
• %ASA-4-408001: IP route counter negative - reason, IP_address Attempt: number
• %ASA-4-408002: ospf process id route type update address1 netmask1 [distance1/metric1] via source
IP:interface1 address2 netmask2 [distance2/metric2] interface2
• %ASA-4-408003: can't track this type of object hex
• %ASA-4-409001: Database scanner: external LSA IP_address netmask is lost, reinstalls
• %ASA-4-409002: db_free: external LSA IP_address netmask
• %ASA-4-409003: Received invalid packet: reason from IP_address, interface_name
• %ASA-4-409004: Received reason from unknown neighbor IP_address
• %ASA-4-409005: Invalid length number in OSPF packet from IP_address (ID IP_address), interface_name
• %ASA-4-409006: Invalid lsa: reason Type number, LSID IP_address from IP_address, IP_address,
interface_name
• %ASA-4-409007: Found LSA with the same host bit set but using different mask LSA ID IP_address
netmask New: Destination IP_address netmask
• %ASA-4-409008: Found generating default LSA with non-zero mask LSA type : number Mask: netmask
metric: number area: string
• %ASA-4-409009: OSPF process number cannot start. There must be at least one up IP interface, for
OSPF to use as router ID
• %ASA-4-409010: Virtual link information found in non-backbone area: string
• %ASA-4-409011: OSPF detected duplicate router-id IP_address from IP_address on interface
interface_name
• %ASA-4-409012: Detected router with duplicate router ID IP_address in area string
• %ASA-4-409013: Detected router with duplicate router ID IP_address in Type-4 LSA advertised by
IP_address
• %ASA-4-409023: Attempting AAA Fallback method method_name for request_type request for user
user:Auth-server group server_tag unreachable
• %ASA-4-409101: Received invalid packet: %s from %P, %s
• %ASA-4-409102: Received packet with incorrect area from %P, %s, area %AREA_ID_STR, packet
area %AREA_ID_STR
• %ASA-4-409103: Received %s from unknown neighbor %i

Cisco ASA Series Syslog Messages

649
 Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-409104: Invalid length %d in OSPF packet type %d from %P (ID %i), %s

• %ASA-4-409105: Invalid lsa: %s: Type 0x%x, Length 0x%x, LSID %u from %i
• %ASA-4-409106: Found generating default LSA with non-zero mask LSA type: 0x%x Mask: %i metric:
%lu area: %AREA_ID_STR
• %ASA-4-409107: OSPFv3 process %d could not pick a router-id, please configure manually
• %ASA-4-409108: Virtual link information found in non-backbone area: %AREA_ID_STR
• %ASA-4-409109: OSPF detected duplicate router-id %i from %P on interface %IF_NAME
• %ASA-4-409110: Detected router with duplicate router ID %i in area %AREA_ID_STR
• %ASA-4-409111: Multiple interfaces (%IF_NAME /%IF_NAME) on a single link detected.
• %ASA-4-409112: Packet not written to the output queue
• %ASA-4-409113: Doubly linked list linkage is NULL
• %ASA-4-409114: Doubly linked list prev linkage is NULL %x
• %ASA-4-409115: Unrecognized timer %d in OSPF %s
• %ASA-4-409116: Error for timer %d in OSPF process %s
• %ASA-4-409117: Can't find LSA database type %x, area %AREA_ID_STR, interface %x
• %ASA-4-409118: Could not allocate DBD packet
• %ASA-4-409119: Invalid build flag %x for LSA %i, type 0x%x
• %ASA-4-409120: Router-ID %i is in use by ospf process %d
• %ASA-4-409121: Router is currently an ASBR while having only one area which is a stub area
• %ASA-4-409122: Could not select a global IPv6 address. Virtual links require at least one global IPv6
address.
• %ASA-4-409123: Neighbor command allowed only on NBMA networks
• %ASA-4-409125: Can not use configured neighbor: poll and priority options are allowed only for a
NBMA network
• %ASA-4-409128: OSPFv3-%d Area %AREA_ID_STR: Router %i originating invalid type 0x%x LSA,
ID %u, Metric %d on Link ID %d Link Type %d
• %ASA-4-410001: UDP DNS request from source_interface:source_address/source_port to
dest_interface:dest_address/dest_port; (label length | domain-name length) 52 bytes exceeds remaining
packet length of 44 bytes.
• %ASA-4-410003: action_class: action DNS query_response from src_ifc:sip/sport to dest_ifc:dip/dport;
further_info
• %ASA-4-411001: Line protocol on interface interface_name changed state to up
• %ASA-4-411002: Line protocol on interface interface_name changed state to down
• %ASA-4-411003: Configuration status on interface interface_name changed state to downup
• %ASA-4-411004: Configuration status on interface interface_name changed state to up

Cisco ASA Series Syslog Messages

650
Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-411005: Interface variable 1 experienced a hardware transmit hang. The interface has been
reset.
• %ASA-4-412001: MAC MAC_address moved from interface_1 to interface_2
• %ASA-4-412002: Detected bridge table full while inserting MAC MAC_address on interface interface.
Number of entries = num
• %ASA-4-413001: Module module_id is not able to shut down. Module Error: errnum message
• %ASA-4-413002: Module module_id is not able to reload. Module Error: errnum message
• %ASA-4-413003: Module module_id is not a recognized type
• %ASA-4-413004: Module module_id failed to write software vnewver (currently vver), reason. Trying
again.
• %ASA-4-413005: Module module_id, application is not supported app_name version app_vers type
app_type
• %ASA-4-413006: prod-id Module software version mismatch; slot slot is prod-id version running-vers.
Slot slot prod-id requires required-vers.
• %ASA-4-415016: policy-map map_name:Maximum number of unanswered HTTP requests exceeded
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-4-416001: Dropped UDP SNMP packet from source_interface:source_IP/source_port to
dest_interface:dest_address/dest_port; version (prot_version) is not allowed through the firewall
• %ASA-4-417001: Unexpected event received: number
• %ASA-4-417004: Filter violation error: conn number (string:string) in string
• %ASA-4-417006: No memory for string) in string. Handling: string
• %ASA-4-418001: Through-the-device packet to/from management-only network is denied: protocol_string
from interface_name IP_address (port) [([idfw_user|FQDN_string], sg_info)] to interface_name IP_address
(port) [(idfw_user|FQDN_string), sg_info]
• %ASA-4-419001: Dropping TCP packet from src_ifc:src_IP/src_port to dest_ifc:dest_IP/dest_port,
reason: MSS exceeded, MSS size, data size
• %ASA-4-419002: Received duplicate TCP SYN from in_interface:src_address/src_port to
out_interface:dest_address/dest_port with different initial sequence number.
• %ASA-4-419003: Cleared TCP urgent flag from out_ifc:src_ip/src_port to in_ifc:dest_ip/dest_port.
• %ASA-4-420002: IPS requested to drop ICMP packets ifc_in:SIP to ifc_out:DIP (typeICMP_TYPE,
code ICMP_CODE)
• %ASA-4-420003: IPS requested to reset TCP connection from ifc_in:SIP/SPORT to ifc_out:DIP/DPORT
• %ASA-4-420007: application-string cannot be enabled for the module in slot slot_id. The module’s
current software version does not support this feature. Please upgrade the software on the module in slot
slot_id to support this feature. Received backplane header version version_number, required backplane
header version version_number or higher.
• %ASA-4-422004: IP SLA Monitor number0: Duplicate event received. Event number number1
• %ASA-4-422005: IP SLA Monitor Probe(s) could not be scheduled because clock is not set.
• %ASA-4-422006: IP SLA Monitor Probe number: string

Cisco ASA Series Syslog Messages

651
 Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-423001: {Allowed | Dropped} invalid NBNS pkt_type_name with error_reason_str from

ifc_name:ip_address/port to ifc_name:ip_address/port.
• %ASA-4-423002: {Allowed | Dropped} mismatched NBNS pkt_type_name with error_reason_str from
ifc_name:ip_address/port to ifc_name:ip_address/port.
• %ASA-4-423003: {Allowed | Dropped} invalid NBDGM pkt_type_name with error_reason_str from
ifc_name:ip_address/port to ifc_name:ip_address/port.
• %ASA-4-423004: {Allowed | Dropped} mismatched NBDGM pkt_type_name with error_reason_str
from ifc_name:ip_address/port to ifc_name:ip_address/port.
• %ASA-4-423005: {Allowed | Dropped} NBDGM pkt_type_name fragment with error_reason_str from
ifc_name:ip_address/port to ifc_name:ip_address/port.
• %ASA-4-424001: Packet denied protocol_string intf_in:src_ip/src_port [([idfw_user | FQDN_string],
sg_info)] intf_out:dst_ip/dst_port[([idfw_user | FQDN_string], sg_info)]. [Ingress|Egress] interface is
in a backup state.
• %ASA-4-424002: Connection to the backup interface is denied: protocol_string intf:src_ip/src_port
intf:dst_ip/dst_port
• %ASA-4-426004: PORT-CHANNEL: Interface ifc_name1 is not compatible with ifc_name and will
be suspended (speed of ifc_name1 is X Mbps, Y is 1000 Mbps).
• %ASA-4-429002: CXSC service card requested to drop protocol packet from
interface_name:ip_address/port to interface_name:ip_address/port
• %ASA-4-429003: CXSC service card requested to reset TCP connection from interface_name:ip_addr/port
to interface_name:ip_addr/port
• %ASA-4-429007: CXSC redirect will override Scansafe redirect for flow from
interface_name:ip_address/port to interface_name:ip_address/port with username
• %ASA-4-429008: Unable to respond to VPN query from CX for session 0x%x. Reason %s
• %ASA-4-431001: RTP conformance: Dropping RTP packet from in_ifc:src_ip/src_port to
out_ifc:dest_ip/dest_port, Drop reason: drop_reason value
• %ASA-4-431002: RTCP conformance: Dropping RTCP packet from in_ifc:src_ip/src_port to
out_ifc:dest_ip/dest_port, Drop reason: drop_reason value
• %ASA-4-434001: SFR card not up and fail-close mode used, dropping protocol packet from ingress
interface:source IP address/source port to egress interface:destination IP address/destination port
• %ASA-4-434002: SFR requested to drop protocol packet from ingress interface:source IP address/source
port to egress interface:destination IP address/destination port
• %ASA-4-434003: SFR requested to reset TCP connection from ingress interface:source IP address/source
port to egress interface:destination IP address/destination port
• %ASA-4-434007: SFR redirect will override Scansafe redirect for flow from ingress interface:source
IP address/source port to egress interface:destination IP address/destination port (user)
• %ASA-4-444005: Timebased activation key activation-key will expire in num days.
• ASA-4-444008: %s license has expired, and the system is scheduled to reload in x days. Apply a new
activation key to enable %s license and prevent the automatic reload.
• %ASA-4-444106: Shared license backup server address is not available

Cisco ASA Series Syslog Messages

652
Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-444109: Shared license backup server role changed to state

• %ASA-4-444110: Shared license server backup has days remaining as active license server
• %ASA-4-446001: Maximum TLS Proxy session limit of max_sess reached.
• %ASA-4-446003: Denied TLS Proxy session from src_int:src_ip/src_port to dst_int:dst_ip/dst_port,
UC-IME license is disabled.
• %ASA-4-447001: ASP DP to CP queue_name was full. Queue length length, limit limit
• %ASA-4-448001: Denied SRTP crypto session setup on flow from src_int:src_ip/src_port to
dst_int:dst_ip/dst_port, licensed K8 SRTP crypto session of limit exceeded
• %ASA-4-450001: Deny traffic for protocol protocol_id src interface_name:IP_address/port dst
interface_name:IP_address/port, licensed host limit of num exceeded.
• %ASA-4-500004: Invalid transport field for protocol=protocol, from source_address/source_port to
dest_address/dest_port
• %ASA-4-507002: Data copy in proxy-mode exceeded the buffer limit
• %ASA-4-603110: Failed to establish L2TP session, tunnel_id = tunnel_id, remote_peer_ip = peer_ip,
user = username. Multiple sessions per tunnel are not supported
• %ASA-4-604105: DHCPD: Unable to send DHCP reply to client hardware_address on interface
interface_name. Reply exceeds options field size (options_field_size) by number_of_octets octets.
• %ASA-4-607002: action_class: action SIP req_resp req_resp_info from src_ifc:sip/sport to
dest_ifc:dip/dport; further_info
• %ASA-4-607004: Phone Proxy: Dropping SIP message from src_if:src_ip/src_port to
dest_if:dest_ip/dest_port with source MAC mac_address due to secure phone database mismatch.
• %ASA-4-608002: Dropping Skinny message for in_ifc:src_ip/src_port to out_ifc:dest_ip/dest_port,
SCCPPrefix length value too small
• %ASA-4-608003: Dropping Skinny message for in_ifc:src_ip/src_port to out_ifc:dest_ip/dest_port,
SCCPPrefix length value too large
• %ASA-4-608004: Dropping Skinny message for in_ifc:src_ip/src_port to out_ifc:dest_ip/dest_port,
message id value not allowed
• %ASA-4-608005: Dropping Skinny message for in_ifc:src_ip/src_port to out_ifc:dest_ip/dest_port,
message id value registration not complete
• %ASA-4-612002: Auto Update failed:filename, version:number, reason:reason
• %ASA-4-612003: Auto Update failed to contact:url, reason:reason
• %ASA-4-613017: Bad LSA mask: Type number, LSID IP_address Mask mask from IP_address
• %ASA-4-613018: Maximum number of non self-generated LSA has been exceeded “OSPF number” -
number LSAs
• %ASA-4-613019: Threshold for maximum number of non self-generated LSA has been reached "OSPF
number" - number LSAs
• %ASA-4-613021: Packet not written to the output queue
• %ASA-4-613022: Doubly linked list linkage is NULL

Cisco ASA Series Syslog Messages

653
 Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-613023: Doubly linked list prev linkage is NULL number

• %ASA-4-613024: Unrecognized timer number in OSPF string
• %ASA-4-613025: Invalid build flag number for LSA IP_address, type number
• %ASA-4-613026: Can not allocate memory for area structure
• %ASA-4-613030: Router is currently an ASBR while having only one area which is a stub area
• %ASA-4-613031: No IP address for interface inside
• %ASA-4-613036: Can not use configured neighbor: cost and database-filter options are allowed only
for a point-to-multipoint network
• %ASA-4-613037: Can not use configured neighbor: poll and priority options are allowed only for a
NBMA network
• %ASA-4-613038: Can not use configured neighbor: cost or database-filter option is required for
point-to-multipoint broadcast network
• %ASA-4-613039: Can not use configured neighbor: neighbor command is allowed only on NBMA and
point-to-multipoint networks
• %ASA-4-613040: OSPF-1 Area string: Router IP_address originating invalid type number LSA, ID
IP_address, Metric number on Link ID IP_address Link Type number
• %ASA-4-613042: OSPF process number lacks forwarding address for type 7 LSA IP_address in NSSA
string - P-bit cleared
• %ASA-4-620002: Unsupported CTIQBE version: hex: from interface_name:IP_address/port to
interface_name:IP_address/port
• %ASA-4-709008: (Primary | Secondary) Configuration sync in progress. Command: ‘command’ executed
from (terminal/http) will not be replicated to or executed by the standby unit.
• %ASA-4-711002: Task ran for elapsed_time msecs, process = process_name, PC = PC Tracebeback =
traceback
• %ASA-4-711004: Task ran for msec msec, Process = process_name, PC = pc, Call stack = call stack
• %ASA-4-713154: DNS lookup for peer_description Server [server_name] failed!
• %ASA-4-713157: Timed out on initial contact to server [server_name or IP_address] Tunnel could not
be established.
• %ASA-4-713207: Terminating connection: IKE Initiator and tunnel group specifies L2TP Over IPSec
• %ASA-4-713239: IP_Address: Tunnel Rejected: The maximum tunnel count allowed has been reached
• %ASA-4-713240: Received DH key with bad length: received length=rlength expected length=elength
• %ASA-4-713241: IE Browser Proxy Method setting_number is Invalid
• %ASA-4-713242: Remote user is authenticated using Hybrid Authentication. Not starting IKE rekey.
• %ASA-4-713243: META-DATA Unable to find the requested certificate
• %ASA-4-713244: META-DATA Received Legacy Authentication Method(LAM) type type is different
from the last type received type.
• %ASA-4-713245: META-DATA Unknown Legacy Authentication Method(LAM) type type received.

Cisco ASA Series Syslog Messages

654
Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-713246: META-DATA Unknown Legacy Authentication Method(LAM) attribute type type

received.
• %ASA-4-713247: META-DATA Unexpected error: in Next Card Code mode while not doing SDI.
• %ASA-5-713248: META-DATA Rekey initiation is being disabled during CRACK authentication.
• %ASA-4-713249: META-DATA Received unsupported authentication results: result
• %ASA-4-713251: META-DATA Received authentication failure message
• %ASA-4-713255: IP = peer-IP, Received ISAKMP Aggressive Mode message 1 with unknown tunnel
group name group-name
• %ASA-4-713903: Group = group policy, Username = user name, IP = remote IP, ERROR: Failed to
install Redirect URL: redirect URL Redirect ACL: non_exist for assigned IP.
• %ASA-4-716007: Group group User user WebVPN Unable to create session.
• %ASA-4-716022: Unable to connect to proxy server reason.
• %ASA-4-716023: Group name User user Session could not be established: session limit of
maximum_sessions reached.
• %ASA-4-716044: Group group-name User user-name IP IP_address AAA parameter param-name value
param-value out of range.
• %ASA-4-716045: Group group-name User user-name IP IP_address AAA parameter param-name value
invalid.
• %ASA-4-716046: Group group-name-name User user-name IP IP_address User ACL access-list-name
from AAA doesn't exist on the device, terminating connection.
• %ASA-4-716047: Group group-name User user-name IP IP_address User ACL access-list from AAA
ignored, AV-PAIR ACL used instead.
• %ASA-4-716048: Group group-name User user-name IP IP_address No memory to parse ACL.
• %ASA-4-716052: Group group-name User user-name IP IP_address Pending session terminated.
• %ASA-4-717026: Name lookup failed for hostname hostname during PKI operation.
• %ASA-4-717031: Failed to find a suitable trustpoint for the issuer: issuer Reason: reason_string
• %ASA-4-717035: OCSP status is being checked for certificate. certificate_identifier.
• %ASA-4-717037: Tunnel group search using certificate maps failed for peer certificate:
certificate_identifier.
• %ASA-4-717052: Group group name User user name IP IP Address Session disconnected due to periodic
certificate authentication failure. Subject Name id subject name Issuer Name id issuer name Serial
Number id serial number
• %ASA-4-720001: (VPN-unit) Failed to initialize with Chunk Manager.
• %ASA-4-720007: (VPN-unit) Failed to allocate chunk from Chunk Manager.
• %ASA-4-720008: (VPN-unit) Failed to register to High Availability Framework.
• %ASA-4-720009: (VPN-unit) Failed to create version control block.
• %ASA-4-720011: (VPN-unit) Failed to allocate memory

Cisco ASA Series Syslog Messages

655
 Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-720013: (VPN-unit) Failed to insert certificate in trust point trustpoint_name

• %ASA-4-720022: (VPN-unit) Cannot find trust point trustpoint
• %ASA-4-720033: (VPN-unit) Failed to queue add to message queue.
• %ASA-4-720038: (VPN-unit) Corrupted message from active unit.
• %ASA-4-720043: (VPN-unit) Failed to send type message id to standby unit
• %ASA-4-720044: (VPN-unit) Failed to receive message from active unit
• %ASA-4-720047: (VPN-unit) Failed to sync SDI node secret file for server IP_address on the standby
unit.
• %ASA-4-720051: (VPN-unit) Failed to add new SDI node secret file for server id on the standby unit.
• %ASA-4-720052: (VPN-unit) Failed to delete SDI node secret file for server id on the standby unit.
• %ASA-4-720053: (VPN-unit) Failed to add cTCP IKE rule during bulk sync, peer=IP_address, port=port
• %ASA-4-720054: (VPN-unit) Failed to add new cTCP record, peer=IP_address, port=port.
• %ASA-4-720055: (VPN-unit) VPN Stateful failover can only be run in single/non-transparent mode.
• %ASA-4-720064: (VPN-unit) Failed to update cTCP database record for peer=IP_address, port=port
during bulk sync.
• %ASA-4-720065: (VPN-unit) Failed to add new cTCP IKE rule, peer=peer, port=port.
• %ASA-4-720066: (VPN-unit) Failed to activate IKE database.
• %ASA-4-720067: (VPN-unit) Failed to deactivate IKE database.
• %ASA-4-720068: (VPN-unit) Failed to parse peer message.
• %ASA-4-720069: (VPN-unit) Failed to activate cTCP database.
• %ASA-4-720070: (VPN-unit) Failed to deactivate cTCP database.
• %ASA-4-720073: VPN Session failed to replicate - ACL acl_name not found
• %ASA-4-721007: (device) Fail to update access list list_name on standby unit.
• %ASA-4-721011: (device) Fail to add access list rule list_name, line line_no on standby unit.
• %ASA-4-721013: (device) Fail to enable APCF XML file file_name on the standby unit.
• %ASA-4-721015: (device) Fail to disable APCF XML file file_name on the standby unit.
• %ASA-4-721017: (device) Fail to create WebVPN session for user user_name, IP ip_address.
• %ASA-4-721019: (device) Fail to delete WebVPN session for client user user_name, IP ip_address.
• %ASA-4-722001: IP IP_address Error parsing SVC connect request.
• %ASA-4-722002: IP IP_address Error consolidating SVC connect request.
• %ASA-4-722003: IP IP_address Error authenticating SVC connect request.
• %ASA-4-722004: Group group User user-name IP IP_address Error responding to SVC connect request.
• %ASA-4-722015: Group group User user-name IP IP_address Unknown SVC frame type: type-num
• %ASA-4-722016: Group group User user-name IP IP_address Bad SVC frame length: length expected:
expected-length

Cisco ASA Series Syslog Messages

656
Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-722017: Group group User user-name IP IP_address Bad SVC framing: 525446, reserved: 0
• %ASA-4-722018: Group group User user-name IP IP_address Bad SVC protocol version: version,
expected: expected-version
• %ASA-4-722019: Group group User user-name IP IP_address Not enough data for an SVC header:
length
• %ASA-4-722039: Group group, User user, IP ip, SVC 'vpn-filter acl' is an IPv6 ACL; ACL not applied.
• %ASA-4-722040: Group group, User user, IP ip, SVC 'ipv6-vpn-filter acl' is an IPv4 ACL; ACL not
applied
• %ASA-4-722041: TunnelGroup tunnel_group GroupPolicy group_policy User username IP peer_address
No IPv6 address available for SVC connection
• %ASA-4-722042: Group group User user IP ip Invalid Cisco SSL Tunneling Protocol version.
• %ASA-4-722047: Group group User user IP ip Tunnel terminated: SVC not enabled or invalid SVC
image on the ASA.
• %ASA-4-722048: Group group User user IP ip Tunnel terminated: SVC not enabled for the user.
• %ASA-4-722049: Group group User user IP ip Session terminated: SVC not enabled or invalid image
on the ASA.
• %ASA-4-722050: Group group User user IP ip Session terminated: SVC not enabled for the user.
• %ASA-4-722054: Group group policy User user name IP remote IP SVC terminating connection: Failed
to install Redirect URL: redirect URL Redirect ACL: non_exist for assigned IP
• %ASA-4-724001: Group group-name User user-name IP IP_address WebVPN session not allowed.
Unable to determine if Cisco Secure Desktop was running on the client's workstation.
• %ASA-4-724002: Group group-name User user-name IP IP_address WebVPN session not terminated.
Cisco Secure Desktop was not running on the client's workstation.
• %ASA-4-733100: Object drop rate rate_ID exceeded. Current burst rate is rate_val per second, max
configured rate is rate_val; Current average rate is rate_val per second, max configured rate is rate_val;
Cumulative total count is total_cnt
• %ASA-4-733101: Object objectIP (is targeted|is attacking). Current burst rate is rate_val per second,
max configured rate is rate_val; Current average rate is rate_val per second, max configured rate is
rate_val; Cumulative total count is total_cnt.
• %ASA-4-733102: Threat-detection adds host %I to shun list
• %ASA-4-733103: Threat-detection removes host %I from shun list
• %ASA-4-733104: TD_SYSLOG_TCP_INTERCEPT_AVERAGE_RATE_EXCEED
• %ASA-4-733105: TD_SYSLOG_TCP_INTERCEPT_BURST_RATE_EXCEED
• %ASA-4-735015: CPU var1: Temp: var2 var3, Warm
• %ASA-4-735016: Chassis Ambient var1: Temp: var2 var3, Warm
• %ASA-4-735018: Power Supply var1: Temp: var2 var3, Critical
• %ASA-4-735019: Power Supply var1: Temp: var2 var3, Warm

Cisco ASA Series Syslog Messages

657
 Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-735026: CPU cpu_num Voltage Regulator is running beyond the max thermal operating
temperature and the device will be shutting down immediately. The chassis and CPU need to be inspected
immediately for ventilation issues.
• %ASA-4-737012: IPAA: Address assignment failed
• %ASA-4-737013: IPAA: Error freeing address ip-address, not found
• %ASA-4-737019: IPAA: Unable to get address from group-policy or tunnel-group local pools
• %ASA-4-737028: IPAA: Adding ip-address to standby: failed
• %ASA-4-737030: IPAA: Adding %m to standby: address already in use
• %ASA-4-737032: IPAA: Removing ip-address from standby: not found
• %ASA-4-737033: IPAA: Unable to assign addr_allocator provided IP address ip_addr to client. This
IP address has already been assigned by previous_addr_allocator
• %ASA-4-741005: Coredump operation variable 1 failed with error variable 2 variable 3
• %ASA-4-741006: Unable to write Coredump Helper configuration, reason variable 1
• %ASA-4-746004: user identity: Total number of activated user groups exceeds the maximum number
of max_groups groups for this platform.
• %ASA-4-746006: user-identity: Out of sync with AD Agent, start bulk download
• %ASA-4-746011: Total number of users created exceeds the maximum number of max_users for this
platform.
• %ASA-4-747008: Clustering: New cluster member name with serial number serial-number-A rejected
due to name conflict with existing unit with serial number serial-number-B.
• %ASA-4-747015: Clustering: Forcing stray member unit-name to leave the cluster.
• %ASA-4-747016: Clustering: Found a split cluster with both unit-name-A and unit-name-B as master
units. Master role retained by unit-name-A, unit-name-B will leave, then join as a slave.
• %ASA-4-747017: Clustering: Failed to enroll unit unit-name due to maximum member limit limit-value
reached.
• %ASA-4-747019: Clustering: New cluster member name rejected due to Cluster Control Link IP subnet
mismatch (ip-address/ip-mask on new unit, ip-address/ip-mask on local unit).
• %ASA-4-747020: Clustering: New cluster member unit-name rejected due to encryption license mismatch.
• %ASA-4-747025: Clustering: New cluster member unit-name rejected due to firewall mode mismatch.
• %ASA-4-747026: Clustering: New cluster member unit-name rejected due to cluster interface name
mismatch (ifc-name on new unit, ifc-name on local unit).
• %ASA-4-747027: Clustering: Failed to enroll unit unit-name due to insufficient size of cluster pool
pool-name in context-name.
• %ASA-4-747028: Clustering: New cluster member unit-name rejected due to interface mode mismatch
(mode-name on new unit, mode-name on local unit).
• %ASA-4-747029: Clustering: Unit unit-name is quitting due to Cluster Control Link down.
• %ASA-4-747034: Unit %s is quitting due to Cluster Control Link down (%d times after last rejoin).
Rejoin will be attempted after %d minutes.

Cisco ASA Series Syslog Messages

658
Messages Listed by Severity Level
Warning Messages, Severity 4

• %ASA-4-747035: Unit %s is quitting due to Cluster Control Link down. Clustering must be manually
enabled on the unit to rejoin.
• %ASA-4-748002: Clustering configuration on the chassis is missing or incomplete; clustering is disabled.
• %ASA-4-748003: Module slot_number in chassis chassis_number is leaving the cluster due to a chassis
health check failure
• %ASA-4-748201: <Application name> application on module <module id> in chassis <chassis id> is
<status>.
• %ASA-4-750003: Local: local IP:local port Remote: remote IP:remote port Username: username
Negotiation aborted due to ERROR: error
• %ASA-4-750012: Selected IKEv2 encryption algorithm (IKEV2 encry algo) is not strong enough to
secure proposed IPSEC encryption algorithm (IPSEC encry algo).
• %ASA-4-750014: Local:<self ip>:<self port> Remote:<peer ip>:<peer port> Username:<TG or
Username> IKEv2 Session aborted. Reason: Initial Contact received for Local ID: <self ID>, Remote
ID: <peer ID> from remote peer:<peer ip>:<peer port> to <self ip>:<self port>
• %ASA-4-750015: Local:<self ip>:<self port> Remote:<peer ip>:<peer port> Username:<TG or
Username> IKEv2 deleting IPSec SA. Reason: invalid SPI notification received for SPI 0x<SPI>; local
traffic selector = Address Range: <start address>-<end address> Protocol: <protocol number> Port
Range: <start port>-<end port> ; remote traffic selector = Address Range: <start address>-<end address>
Protocol: <protocol number> Port Range: <start port>-<end port>
• %ASA-4-751014: Local: localIP:port Remote remoteIP:port Username: username/group Warning
Configuration Payload request for attribute attribute ID could not be processed. Error: error
• %ASA-4-751015: Local: localIP:port Remote remoteIP:port Username: username/group SA request
rejected by CAC. Reason: reason
• %ASA-4-751016: Local: localIP:port Remote remoteIP:port Username: username/group L2L peer
initiated a tunnel with the same outer and inner addresses. Peer could be Originate only - Possible
misconfiguration!
• %ASA-4-751019: Local:LocalAddr Remote:RemoteAddr Username:username Failed to obtain an
licenseType license. Maximum license limit limit exceeded.
• %ASA-4-751021: Local:variable 1:variable 2 Remote:variable 3:variable 4 Username:variable 5 variable
6 with variable 7 encryption is not supported with this version of the AnyConnect Client. Please upgrade
to the latest Anyconnect Client.
• %ASA-4-751027: Local:local IP:local port Remote:peer IP:peer port Username:username IKEv2
Received INVALID_SELECTORS Notification from peer. Peer received a packet (SPI=spi). The
decapsulated inner packet didn’t match the negotiated policy in the SA. Packet destination pkt_daddr,
port pkt_dest_port, source pkt_saddr, port pkt_src_port, protocol pkt_prot.
• %ASA-4-752009: IKEv2 Doesn't support Multiple Peers
• %ASA-4-752010: IKEv2 Doesn't have a proposal specified
• %ASA-4-752011: IKEv1 Doesn't have a transform set specified
• %ASA-4-752012: IKEv protocol was unsuccessful at setting up a tunnel. Map Tag = mapTag. Map
Sequence Number = mapSeq.
• %ASA-4-752013: Tunnel Manager dispatching a KEY_ACQUIRE message to IKEv2 after a failed
attempt. Map Tag = mapTag. Map Sequence Number = mapSeq.

Cisco ASA Series Syslog Messages

659
 Messages Listed by Severity Level
Notification Messages, Severity 5

• %ASA-4-752014: Tunnel Manager dispatching a KEY_ACQUIRE message to IKEv1 after a failed

attempt. Map Tag = mapTag. Map Sequence Number = mapSeq.
• %ASA-4-752017: IKEv2 Backup L2L tunnel initiation denied on interface interface matching crypto
map name, sequence number number. Unsupported configuration.
• %ASA-4-753001: Unexpected IKEv2 packet received from <IP>:<port>. Error: <reason>
• %ASA-4-768003: SSH: connection timed out: username username, IP ip
• %ASA-4-770001: Resource resource allocation is more than the permitted list of limit for this platform.
If this condition persists, the ASA will be rebooted.
• %ASA-4-770003: Resource resource allocation is less than the minimum requirement of value for this
platform. If this condition persists, performance will be lower than normal.
• %ASA-4-775002: Reason - protocol connection conn_id from interface_name:real_address/real_port
[(idfw_user)] to interface_name:real_address/real_port is action locally
• %ASA-4-775004: Scansafe: Primary server ip_address is not reachable
• %ASA-4-776201: CTS PAC: CTS PAC for Server IP_address, A-ID PAC issuer name will expire in
number days
• %ASA-4-776304: CTS Policy: Unresolved security-group name "sgname" referenced, policies based
on this name will be inactive
• %ASA-4-776305: CTS Policy: Security-group table cleared, all polices referencing security-group
names will be deactivated
• %ASA-4-776312: CTS Policy: Previously resolved security-group name "sgname" is now unresolved,
policies based on this name will be deactivated
• %ASA-4-802006: IP ip_address MDM request details has been rejected: details.

Notification Messages, Severity 5

The following messages appear at severity 5, notifications:
• %ASA-5-105500: (Primary|Secondary) Started HA
• %ASA-5-105501: (Primary|Secondary) Stopping HA
• %ASA-5-105503: (Primary|Secondary) Internal state change from previous_state to new_state
• %ASA-5-105504: (Primary|Secondary) Connected to peer peer-ip:port
• %ASA-5-105520: (Primary|Secondary) Responding to Azure Load Balancer probes
• %ASA-5-105521: (Primary|Secondary) No longer responding to Azure Load Balancer probes
• %ASA-5-105522: (Primary|Secondary) Updating route route_table_name
• %ASA-5-105523: (Primary|Secondary) Updated route route_table_name
• %ASA-5-105542: (Primary|Secondary) Enabling load balancer probe responses
• %ASA-5-105543: (Primary|Secondary) Disabling load balancer probe responses
• %ASA-5-105552: (Primary|Secondary) Stopped HA

Cisco ASA Series Syslog Messages

660
Messages Listed by Severity Level
Notification Messages, Severity 5

• %ASA-5-109012: Authen Session End: user 'user', sid number, elapsed number seconds
• %ASA-5-109029: Parsing downloaded ACL: string
• %ASA-5-109039: AAA Authentication:Dropping an unsupported IPv6/IP46/IP64 packet from lifc:laddr
to fifc:faddr
• %ASA-5-111001: Begin configuration: IP_address writing to device
• %ASA-5-111002: Begin configuration: IP_address reading from device
• %ASA-5-111003: IP_address Erase configuration
• %ASA-5-111004: IP_address end configuration: {FAILED|OK}
• %ASA-5-111005: IP_address end configuration: OK
• %ASA-5-111007: Begin configuration: IP_address reading from device.
• %ASA-5-111008: User user executed the command string
• %ASA-5-111010: User username, running application-name from IP ip addr, executed cmd
• %ASA-5-113024: Group tg: Authenticating type connection from ip with username, user_name, from
client certificate
• %ASA-5-113025: Group tg: FAILED to extract username from certificate while authenticating type
connection from ip
• %ASA-5-120001: Smart Call-Home Module is started.
• %ASA-5-120002: Smart Call-Home Module is terminated.
• %ASA-5-120008: SCH client client is activated.
• %ASA-5-120009: SCH client client is deactivated.
• %ASA-5-120012: User username chose to choice call-home anonymous reporting at the prompt.
• %ASA-5-199001: Reload command executed from Telnet (remote IP_address).
• %ASA-5-199017: syslog
• %ASA-5-212009: Configuration request for SNMP group groupname failed. User username, reason.
• %ASA-5-303004: FTP cmd_string command unsupported - failed strict inspection, terminating connection
from source_interface:source_address/source_port to dest_interface:dest_address/dest_interface
• %ASA-5-303005: Strict FTP inspection matched match_string in policy-map policy-name, action_string
from src_ifc:sip/sport to dest_ifc:dip/dport
• %ASA-5-304001: user source_address [(idfw_user)] Accessed URL dest_address: url.
• %ASA-5-304002: Access denied URL chars SRC IP_address [(idfw_user)] DEST IP_address: chars
• %ASA-5-305013: Asymmetric NAT rules matched for forward and reverse flows; Connection protocol
src interface_name:source_address/source_port [(idfw_user)] dst interface_name:dest_address/dst_port
[(idfw_user)] denied due to NAT reverse path failure.
• %ASA-5-321001: Resource var1 limit of var2 reached.
• %ASA-5-321002: Resource var1 rate limit of var2 reached.

Cisco ASA Series Syslog Messages

661
 Messages Listed by Severity Level
Notification Messages, Severity 5

• ASA-5-331002: Dynamic DNS type RR for ('fqdn_name' - ip_address | ip_address - 'fqdn_name')

successfully updated in DNS server dns_server_ip
• %ASA-5-332003: Web Cache IP_address/service_ID acquired
• %ASA-5-333002: Timeout waiting for EAP response - context:EAP-context
• %ASA-5-333010: EAP-SQ response Validation Flags TLV indicates PV request - context:EAP-context
• %ASA-5-334002: EAPoUDP association successfully established - host-address
• %ASA-5-334003: EAPoUDP association failed to establish - host-address
• %ASA-5-334005: Host put into NAC Hold state - host-address
• %ASA-5-334006: EAPoUDP failed to get a response from host - host-address
• %ASA-5-335002: Host is on the NAC Exception List - host-address, OS:oper-sys
• %ASA-5-335003: NAC Default ACL applied, ACL:ACL-name - host-address
• %ASA-5-335008: NAC IPSec terminate from dynamic ACL:ACL-name - host-address
• %ASA-5-336010 EIGRP-ddb_name tableid as_id: Neighbor address (%interface) is event_msg: msg
• %ASA-5-338302: Address ipaddr discovered for domain name from list, Adding rule
• %ASA-5-338303: Address ipaddr (name) timed out, Removing rule
• %ASA-5-338308: Dynamic filter updater server dynamically changed from old_server_host:
old_server_port to new_server_host: new_server_port
• %ASA-5-402128: CRYPTO: An attempt to allocate a large memory block failed, size: size, limit: limit
• %ASA-5-415004: HTTP - matched matched_string in policy-map map_name, content-type verification
failed connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415005: HTTP - matched matched_string in policy-map map_name, URI length exceeded
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415006: HTTP - matched matched_string in policy-map map_name, URI matched
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415007: HTTP - matched matched_string in policy-map map_name, Body matched
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415008: HTTP - matched matched_string in policy-map map_name, header matched
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415009: HTTP - matched matched_string in policy-map map_name, method matched
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415010: matched matched_string in policy-map map_name, transfer encoding matched
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415011: HTTP - policy-map map_name:Protocol violation connection_action from
int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415012: HTTP - matched matched_string in policy-map map_name, Unknown mime-type
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415013: HTTP - policy-map map-name:Malformed chunked encoding connection_action
from int_type:IP_address/port_num to int_type:IP_address/port_num

Cisco ASA Series Syslog Messages

662
Messages Listed by Severity Level
Notification Messages, Severity 5

• %ASA-5-415014: HTTP - matched matched_string in policy-map map_name, Mime-type in response

wasn't found in the accept-types of the request connection_action from int_type:IP_address/port_num
to int_type:IP_address/port_num
• %ASA-5-415015: HTTP - matched matched_string in policy-map map_name, transfer-encoding unknown
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415018: HTTP - matched matched_string in policy-map map_name, Header length exceeded
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415019: HTTP - matched matched_string in policy-map map_name, status line matched
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-415020: HTTP - matched matched_string in policy-map map_name, a non-ASCII character
was matched connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-5-425005 Interface interface_name become active in redundant interface
redundant_interface_name
• %ASA-5-4302310: SCTP packet received from src_ifc:src_ip/src_port to dst_ifc:dst_ip/dst_port contains
unsupported Hostname Parameter.
• %ASA-5-434004: SFR requested ASA to bypass further packet redirection and process flow from
%s:%A/%d to %s:%A/%d locally
• %ASA-5-444100: Shared request request failed. Reason: reason
• %ASA-5-444101: Shared license service is active. License server address: address
• %ASA-5-500001: ActiveX content in java script is modified: src src ip dest dest ip on interface interface
name
• %ASA-5-500002: Java content in java script is modified: src src ip dest dest ip on interface interface
name
• %ASA-5-500003: Bad TCP hdr length (hdrlen=bytes, pktlen=bytes) from source_address/source_port
to dest_address/dest_port, flags: tcp_flags, on interface interface_name
• %ASA-5-501101: User transitioning priv level
• %ASA-5-502101: New user added to local dbase: Uname: user Priv: privilege_level Encpass: string
• %ASA-5-502102: User deleted from local dbase: Uname: user Priv: privilege_level Encpass: string
• %ASA-5-502103: User priv level changed: Uname: user From: privilege_level To: privilege_level
• %ASA-5-502111: New group policy added: name: policy_name Type: policy_type
• %ASA-5-502112: Group policy deleted: name: policy_name Type: policy_type
• %ASA-5-503001: Process number, Nbr IP_address on interface_name from string to string, reason
• %ASA-5-504001: Security context context_name was added to the system
• %ASA-5-504002: Security context context_name was removed from the system
• %ASA-5-505001: Module module_id is shutting down. Please wait...
• %ASA-5-505002: Module ips is reloading. Please wait...
• %ASA-5-505003: Module module_id is resetting. Please wait...
• %ASA-5-505004: Module module_id shutdown is complete.

Cisco ASA Series Syslog Messages

663
 Messages Listed by Severity Level
Notification Messages, Severity 5

• %ASA-5-505005: Module module_name is initializing control communication. Please wait...

• %ASA-5-505006: Module module_id is Up.
• %ASA-5-505007: Module module_id is recovering. Please wait...
• %ASA-5-505008: Module module_id software is being updated to vnewver (currently vver)
• %ASA-5-505009: Module module_id software was updated to vnewver (previously vver)
• %ASA-5-505010: Module in slot slot removed.
• %ASA-5-505012: Module module_id, application stopped application, version version
• %ASA-5-505013: Module module_id application changed from: application version version to:
newapplication version newversion.
• %ASA-5-506001: event_source_string event_string
• %ASA-5-507001: Terminating TCP-Proxy connection from interface_inside:source_address/source_port
to interface_outside:dest_address/dest_port - reassembly limit of limit bytes exceeded
• %ASA-5-508001: DCERPC message_type non-standard version_type version version_number from
src_if:src_ip/src_port to dest_if:dest_ip/dest_port, terminating connection.
• %ASA-5-508002: DCERPC response has low endpoint port port_number from src_if:src_ip/src_port
to dest_if:dest_ip/dest_port, terminating connection.
• %ASA-5-509001: Connection attempt from src_intf:src_ip/src_port [([idfw_user | FQDN_string],
sg_info)] to dst_intf:dst_ip/dst_port [([idfw_user | FQDN_string], sg_info)] was prevented by "no
forward" command.
• %ASA-5-503101: Process %d, Nbr %i on %s from %s to %s, %s
• %ASA-5-611103: User logged out: Uname: user
• %ASA-5-611104: Serial console idle timeout exceeded
• %ASA-5-612001: Auto Update succeeded:filename, version:number
• %ASA-5-711005: Traceback: call_stack
• %ASA-5-713006: Failed to obtain state for message Id message_number, Peer Address: IP_address
• %ASA-5-713010: IKE area: failed to find centry for message Id message_number
• %ASA-5-713041: IKE Initiator: new or rekey Phase 1 or 2, Intf interface_number, IKE Peer IP_address
local Proxy Address IP_address, remote Proxy Address IP_address, Crypto map (crypto map tag)
• %ASA-5-713049: Security negotiation complete for tunnel_type type (group_name) Initiator/Responder,
Inbound SPI = SPI, Outbound SPI = SPI
• %ASA-5-713050: Connection terminated for peer IP_address. Reason: termination reason Remote Proxy
IP_address, Local Proxy IP_address
• %ASA-5-713068: Received non-routine Notify message: notify_type (notify_value)
• %ASA-5-713073: Responder forcing change of Phase 1/Phase 2 rekeying duration from larger_value
to smaller_value seconds
• %ASA-5-713074: Responder forcing change of IPSec rekeying duration from larger_value to
smaller_value Kbs

Cisco ASA Series Syslog Messages

664
Messages Listed by Severity Level
Notification Messages, Severity 5

• %ASA-5-713075: Overriding Initiator's IPSec rekeying duration from larger_value to smaller_value

seconds
• %ASA-5-713076: Overriding Initiator's IPSec rekeying duration from larger_value to smaller_value
Kbs
• %ASA-5-713092: Failure during phase 1 rekeying attempt due to collision
• %ASA-5-713115: Client rejected NAT enabled IPSec request, falling back to standard IPSec
• %ASA-5-713119: Group group IP ip PHASE 1 COMPLETED
• %ASA-5-713120: PHASE 2 COMPLETED (msgid=msg_id)
• %ASA-5-713130: Received unsupported transaction mode attribute: attribute id
• %ASA-5-713131: Received unknown transaction mode attribute: attribute_id
• %ASA-5-713135: message received, redirecting tunnel to IP_address.
• %ASA-5-713136: IKE session establishment timed out [IKE_state_name], aborting!
• %ASA-5-713137: Reaper overriding refCnt [ref_count] and tunnelCnt [tunnel_count] -- deleting SA!
• %ASA-5-713139: group_name not found, using BASE GROUP default preshared key
• %ASA-5-713144: Ignoring received malformed firewall record; reason - error_reason TLV type
attribute_value correction
• %ASA-5-713148: Terminating tunnel to Hardware Client in network extension mode, unable to delete
static route for address: IP_address, mask: netmask
• %ASA-5-713155: DNS lookup for Primary VPN Server [server_name] successfully resolved after a
previous failure. Resetting any Backup Server init.
• %ASA-5-713156: Initializing Backup Server [server_name or IP_address]
• %ASA-5-713158: Client rejected NAT enabled IPSec Over UDP request, falling back to IPSec Over
TCP
• %ASA-5-713178: IKE Initiator received a packet from its peer without a Responder cookie
• %ASA-5-713179: IKE AM Initiator received a packet from its peer without a payload_type payload
• %ASA-5-713196: Remote L2L Peer IP_address initiated a tunnel with same outer and inner addresses.
Peer could be Originate Only - Possible misconfiguration!
• %ASA-5-713197: The configured Confidence Interval of number seconds is invalid for this tunnel_type
connection. Enforcing the second default.
• %ASA-5-713199: Reaper corrected an SA that has not decremented the concurrent IKE negotiations
counter (counter_value)!
• %ASA-5-713201: Duplicate Phase Phase packet detected. Action
• %ASA-5-713216: Rule: action [Client type]: version Client: type version allowed/ not allowed
• %ASA-5-713229: Auto Update - Notification to client client_ip of update string: message_string.
• %ASA-5-713237: ACL update (access_list) received during re-key re-authentication will not be applied
to the tunnel.
• %ASA-5-713248: META-DATA Rekey initiation is being disabled during CRACK authentication.

Cisco ASA Series Syslog Messages

665
 Messages Listed by Severity Level
Notification Messages, Severity 5

• %ASA-5-713250: META-DATA Received unknown Internal Address attribute: attribute

• %ASA-5-713252: Group = group, Username = user, IP = ip, Integrity Firewall Server is not available.
VPN Tunnel creation rejected for client.
• %ASA-5-713253: Group = group, Username = user, IP = ip, Integrity Firewall Server is not available.
Entering ALLOW mode. VPN Tunnel created for client.
• %ASA-5-713257: Phase var1 failure: Mismatched attribute types for class var2 : Rcv'd: var3 Cfg'd:
var4
• %ASA-5-713259: Group = groupname, Username = username, IP = peerIP, Session is being torn down.
Reason: reason
• %ASA-5-713904: Descriptive_event_string.
• %ASA-5-716053: SSO Server added: name: name Type: type
• %ASA-5-716054: SSO Server deleted: name: name Type: type
• %ASA-5-717013: Removing a cached CRL to accommodate an incoming CRL. Issuer: issuer
• %ASA-5-717014: Unable to cache a CRL received from CDP due to size limitations (CRL size = size,
available cache space = space)
• %ASA-5-717050: SCEP Proxy: Processed request type type from IP client ip address, User username,
TunnelGroup tunnel_group name, GroupPolicy group-policy name to CA IP ca ip address
• %ASA-5-717053: Group group name User user name IP IP Address Periodic certificate authentication
succeeded. Subject Name id subject name Issuer Name id issuer name Serial Number id serial number
• %ASA-5-717061: Starting protocol certificate enrollment for the trustpoint tpname with the CA ca_name.
Request Type type Mode mode
• %ASA-5-717062: protocol Certificate enrollment succeeded for the trustpoint tpname with the CA ca.
Received a new certificate with Subject Name subject Issuer Name issuer Serial Number serial
• %ASA-5-717064: Keypair keyname in the trustpoint tpname is regenerated for mode protocol certificate
renewal
• %ASA-5-718002: Create peer IP_address failure, already at maximum of number_of_peers
• %ASA-5-718005: Fail to send to IP_address, port port
• %ASA-5-718006: Invalid load balancing state transition [cur=state_number][event=event_number]
• %ASA-5-718007: Socket open failure failure_code
• %ASA-5-718008: Socket bind failure failure_code
• %ASA-5-718009: Send HELLO response failure to IP_address
• %ASA-5-718010: Sent HELLO response to IP_address
• %ASA-5-718011: Send HELLO request failure to IP_address
• %ASA-5-718012: Sent HELLO request to IP_address
• %ASA-5-718014: Master peer IP_address is not answering HELLO
• %ASA-5-718015: Received HELLO request from IP_address
• %ASA-5-718016: Received HELLO response from IP_address

Cisco ASA Series Syslog Messages

666
Messages Listed by Severity Level
Notification Messages, Severity 5

• %ASA-5-718024: Send CFG UPDATE failure to IP_address

• %ASA-5-718028: Send OOS indicator failure to IP_address
• %ASA-5-718031: Received OOS obituary for IP_address
• %ASA-5-718032: Received OOS indicator from IP_address
• %ASA-5-718033: Send TOPOLOGY indicator failure to IP_address
• %ASA-5-718042: Unable to ARP for IP_address
• %ASA-5-718043: Updating/removing duplicate peer entry IP_address
• %ASA-5-718044: Deleted peer IP_address
• %ASA-5-718045: Created peer IP_address
• %ASA-5-718048: Create of secure tunnel failure for peer IP_address
• %ASA-5-718050: Delete of secure tunnel failure for peer IP_address
• %ASA-5-718052: Received GRAT-ARP from duplicate master MAC_address
• %ASA-5-718053: Detected duplicate master, mastership stolen MAC_address
• %ASA-5-718054: Detected duplicate master MAC_address and going to SLAVE
• %ASA-5-718055: Detected duplicate master MAC_address and staying MASTER
• %ASA-5-718057: Queue send failure from ISR, msg type failure_code
• %ASA-5-718060: Inbound socket select fail: context=context_ID.
• %ASA-5-718061: Inbound socket read fail: context=context_ID.
• %ASA-5-718062: Inbound thread is awake (context=context_ID).
• %ASA-5-718063: Interface interface_name is down.
• %ASA-5-718064: Admin. interface interface_name is down.
• %ASA-5-718065: Cannot continue to run (public=up/down, private=up/down, enable=LB_state,
master=IP_address, session=Enable/Disable).
• %ASA-5-718066: Cannot add secondary address to interface interface_name, ip IP_address.
• %ASA-5-718067: Cannot delete secondary address to interface interface_name, ip IP_address.
• %ASA-5-718068: Start VPN Load Balancing in context context_ID.
• %ASA-5-718069: Stop VPN Load Balancing in context context_ID.
• %ASA-5-718070: Reset VPN Load Balancing in context context_ID.
• %ASA-5-718071: Terminate VPN Load Balancing in context context_ID.
• %ASA-5-718072: Becoming master of Load Balancing in context context_ID.
• %ASA-5-718073: Becoming slave of Load Balancing in context context_ID.
• %ASA-5-718074: Fail to create access list for peer context_ID.
• %ASA-5-718075: Peer IP_address access list not set.
• %ASA-5-718076: Fail to create tunnel group for peer IP_address.

Cisco ASA Series Syslog Messages

667
 Messages Listed by Severity Level
Notification Messages, Severity 5

• %ASA-5-718077: Fail to delete tunnel group for peer IP_address.

• %ASA-5-718078: Fail to create crypto map for peer IP_address.
• %ASA-5-718079: Fail to delete crypto map for peer IP_address.
• %ASA-5-718080: Fail to create crypto policy for peer IP_address.
• %ASA-5-718081: Fail to delete crypto policy for peer IP_address.
• %ASA-5-718082: Fail to create crypto ipsec for peer IP_address.
• %ASA-5-718083: Fail to delete crypto ipsec for peer IP_address.
• %ASA-5-718084: Public/cluster IP not on the same subnet: public IP_address, mask netmask, cluster
IP_address
• %ASA-5-718085: Interface interface_name has no IP address defined.
• %ASA-5-718086: Fail to install LB NP rules: type rule_type, dst interface_name, port port.
• %ASA-5-718087: Fail to delete LB NP rules: type rule_type, rule rule_ID.
• %ASA-5-719014: Email Proxy is changing listen port from old_port to new_port for mail protocol
protocol.
• %ASA-5-720016: (VPN-unit) Failed to initialize default timer #index.
• %ASA-5-720017: (VPN-unit) Failed to update LB runtime data
• %ASA-5-720018: (VPN-unit) Failed to get a buffer from the underlying core high availability subsystem.
Error code code.
• %ASA-5-720019: (VPN-unit) Failed to update cTCP statistics.
• %ASA-5-720020: (VPN-unit) Failed to send type timer message.
• %ASA-5-720021: (VPN-unit) HA non-block send failed for peer msg message_number. HA error code.
• %ASA-5-720035: (VPN-unit) Fail to look up CTCP flow handle
• %ASA-5-720036: (VPN-unit) Failed to process state update message from the active peer.
• %ASA-5-720071: (VPN-unit) Failed to update cTCP dynamic data.
• %ASA-5-720072: Timeout waiting for Integrity Firewall Server [interface,ip] to become available.
• %ASA-5-722037: Group group User user-name IP IP_address SVC closing connection: reason.
• %ASA-5-722038: Group group-name User user-name IP IP_address SVC terminating session: reason.
• %ASA-5-722005: Group group User user-name IP IP_address Unable to update session information
for SVC connection.
• %ASA-5-722006: Group group User user-name IP IP_address Invalid address IP_address assigned to
SVC connection.
• %ASA-5-722010: Group group User user-name IP IP_address SVC Message: type-num/NOTICE:
message
• %ASA-5-722011: Group group User user-name IP IP_address SVC Message: type-num/NOTICE:
message
• %ASA-5-722012: Group group User user-name IP IP_address SVC Message: type-num/INFO: message

Cisco ASA Series Syslog Messages

668
Messages Listed by Severity Level
Notification Messages, Severity 5

• %ASA-5-722028: Group group User user-name IP IP_address Stale SVC connection closed.
• %ASA-5-722032: Group group User user-name IP IP_address New SVC connection replacing old
connection.
• %ASA-5-722033: Group group User user-name IP IP_address First SVC connection established for
SVC session.
• %ASA-5-722034: Group group User user-name IP IP_address New SVC connection, no existing
connection.
• %ASA-5-722037: Group group User user-name IP IP_address SVC closing connection: reason.
• %ASA-5-722038: Group group-name User user-name IP IP_address SVC terminating session: reason.
• %ASA-5-722043: Group group User user IP ip DTLS disabled: unable to negotiate cipher.
• %ASA-5-722044: Group group User user IP ip Unable to request ver address for SSL tunnel.
• %ASA-5-730009: Group groupname, User username, IP ipaddr, CAS casaddr, capacity exceeded,
terminating connection.
• %ASA-5-734002: DAP: User user, Addr ipaddr: Connection terminated by the following DAP records:
DAP record names
• %ASA-5-737003: IPAA: DHCP configured, no viable servers found for tunnel-group 'tunnel-group'
• %ASA-5-737004: IPAA: DHCP configured, request failed for tunnel-group 'tunnel-group'
• %ASA-5-737007: IPAA: Local pool request failed for tunnel-group 'tunnel-group'
• %ASA-5-737008: IPAA: 'tunnel-group' not found
• %ASA-5-737011: IPAA: AAA assigned address ip-address, not permitted, retrying
• %ASA-5-737018: IPAA: DHCP request attempt num failed
• %ASA-5-737021: IPAA: Address from local pool (ip-address) duplicates address from DHCP
• %ASA-5-737022: IPAA: Address from local pool (ip-address) duplicates address from AAA
• %ASA-5-737023: IPAA: Unable to allocate memory to store local pool address ip-address
• %ASA-5-737024: IPAA: Local pool assignment failed for suggested IP ip-address, retrying
• %ASA-5-737025: IPAA: Not releasing local pool ip-address, due to local pool duplicate issue
• %ASA-5-737034: IPAA: Session=<session>, <IP version> address: <explanation>
• %ASA-5-746007: user-identity: NetBIOS response failed from User user_name at user_ip
• %ASA-5-746012: user-identity: Add IP-User mapping IP Address - domain_name\user_name result -
reason
• %ASA-5-746013: user-identity: Delete IP-User mapping IP Address - domain_name\user_name result
- reason
• %ASA-5-746014: user-identity: [FQDN] fqdn address IP Address obsolete
• %ASA-5-746015: user-identity: [FQDN] fqdn resolved IP address
• %ASA-5-747002: Clustering: Recovered from state machine dropped event (event-id, ptr-in-hex,
ptr-in-hex). Intended state: state-name. Current state: state-name.

Cisco ASA Series Syslog Messages

669
 Messages Listed by Severity Level
Notification Messages, Severity 5

• %ASA-5-747003: Clustering: Recovered from state machine failure to process event (event-id, ptr-in-hex,
ptr-in-hex) at state state-name.
• %ASA-5-747007: Clustering: Recovered from finding stray config sync thread, stack ptr-in-hex,
ptr-in-hex, ptr-in-hex, ptr-in-hex, ptr-in-hex, ptr-in-hex.
• %ASA-5-748001: Module slot_number in chassis chassis_number is leaving the cluster due to a chassis
configuration change
• %ASA-5-748004: Module slot_number in chassis chassis_number is re-joining the cluster due to a
chassis health check recovery
• %ASA-5-748203: Module <module_id> in chassis <chassis id> is re-joining the cluster due to a service
chain application recovery.
• %ASA-5-750001: Local:local IP:local port Remote:remote IP: remote port Username: username Received
request to request an IPsec tunnel; local traffic selector = local selectors: range, protocol, port range;
remote traffic selector = remote selectors: range, protocol, port range
• %ASA-5-750002: Local:local IP:local port Remote: remote IP: remote port Username: username Received
a IKE_INIT_SA request
• %ASA-5-750004: Local: local IP: local port Remote: remote IP: remote port Username: username
Sending COOKIE challenge to throttle possible DoS
• %ASA-5-750005: Local: local IP: local port Remote: remote IP: remote port Username: username IPsec
rekey collision detected. I am lowest nonce initiator, deleting SA with inbound SPI SPI
• %ASA-5-750006: Local: local IP: local port Remote: remote IP: remote port Username: username SA
UP. Reason: reason
• %ASA-5-750007: Local: local IP: local port Remote: remote IP: remote port Username: username SA
DOWN. Reason: reason
• %ASA-5-750008: Local: local IP: local port Remote: remote IP: remote port Username: username SA
rejected due to system resource low
• %ASA-5-750009: Local: local IP: local port Remote: remote IP: remote port Username: username SA
request rejected due to CAC limit reached: Rejection reason: reason
• %ASA-5-750010: Local: local-ip Remote: remote-ip Username:username IKEv2 local throttle-request
queue depth threshold of threshold reached; increase the window size on peer peer for better performance
• %ASA-5-750013 - IKEv2 SA (iSPI <ISPI> rRSP <rSPI>) Peer Moved: Previous
<prev_remote_ip>:<prev_remote_port>/<prev_local_ip>:<prev_local_port>. Updated
<new_remote_ip>:<new_remote_port>/<new_local_ip>:<new_local_port>
• %ASA-5-751007: Local: localIP:port Remote:remoteIP:port Username: username/group Configured
attribute not supported for IKEv2. Attribute: attribute
• %ASA-5-751025: Local: local IP:local port Remote: remote IP:remote port Username:username
Group:group-policy IPv4 Address=assigned_IPv4_addr IPv6 address=assigned_IPv6_addr assigned to
session.
• %ASA-5-751028: Local:<localIP:port> Remote:<remoteIP:port> Username:<username/group> IKEv2
Overriding configured keepalive values of threshold:<config_threshold>/retry:<config_retry> to
threshold:<applied_threshold>/retry:<applied_retry>.
• %ASA-5-752003: Tunnel Manager dispatching a KEY_ACQUIRE message to IKEv2. Map Tag =
mapTag. Map Sequence Number = mapSeq.

Cisco ASA Series Syslog Messages

670
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-5-752004: Tunnel Manager dispatching a KEY_ACQUIRE message to IKEv1. Map Tag =

mapTag. Map Sequence Number = mapSeq.
• %ASA-5-752016: IKEv protocol was successful at setting up a tunnel. Map Tag = mapTag. Map Sequence
Number = mapSeq.
• %ASA-5-776009: CTS SXP: password changed.
• %ASA-5-776010: CTS SXP: SXP default source IP is changed original source IP final source IP.
• %ASA-5-776011: CTS SXP: operational state.
• %ASA-5-776252: CTS SGT-MAP: CTS SGT-MAP: Binding binding IP - SGname(SGT) from source
name deleted from binding manager.
• %ASA-5-776309: CTS Policy: Previously known security-group tag sgt is now unknown
• %ASA-5-776310: CTS Policy: Security-group name "sgname" remapped from security-group tag old_sgt
to new_sgt
• %ASA-5-769001: UPDATE: ASA image src was added to system boot list
• %ASA-5-769002: UPDATE: ASA image src was copied to dest
• %ASA-5-769003: UPDATE: ASA image src was renamed to dest
• %ASA-5-769004: UPDATE: ASA image src_file failed verification, reason: failure_reason
• %ASA-5-769005: UPDATE: ASA image image_name passed image verification
• %ASA-5-771001: CLOCK: System clock set, source: src, before: time, after: time
• %ASA-5-771002: CLOCK: System clock set, source: src, IP ip, before: time, after: time
• %ASA-5-771002: CLOCK: System clock set, source: src, IP ip, before: time, after: time
• %ASA-5-8300006: Cluster topology change detected. VPN session redistribution aborted.

Informational Messages, Severity 6

The following messages appear at severity 6, informational:
• %ASA-6-106012: Deny IP from IP_address to IP_address, IP options hex.
• %ASA-6-106015: Deny TCP (no connection) from IP_address/port to IP_address/port flags tcp_flags
on interface interface_name.
• %ASA-6-106025: Failed to determine the security context for the packet:sourceVlan:source_address
dest_address source_port dest_port protocol
• %ASA-6-106026: Failed to determine the security context for the packet:sourceVlan:source_address
dest_address source_port dest_port protocol
• %ASA-6-106100: access-list acl_ID {permitted | denied | est-allowed} protocol
interface_name/source_address(source_port)(idfw_user, sg_info) interface_name/dest_address(dest_port)
(idfw_user, sg_info) hit-cnt number ({first hit | number-second interval})
• %ASA-6-106102: access-list acl_ID {permitted | denied} protocol for user username
interface_name/source_address source_port interface_name/dest_address dest_port hit-cnt number {first
hit | number-second interval} hash codes

Cisco ASA Series Syslog Messages

671
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-108005: action_class: Received ESMTP req_resp from src_ifc:sip|sport to

dest_ifc:dip|dport;further_info
• %ASA-6-108007: TLS started on ESMTP session between client client-side interface-name: clientIP
address/client port and server server-side interface-name: server IP address/server port
• %ASA-6-109001: Auth start for user user from inside_address/inside_port to outside_address/outside_port
• %ASA-6-109002: Auth from inside_address/inside_port to outside_address/outside_port failed (server
IP_address failed) on interface interface_name.
• %ASA-6-109003: Auth from inside_address to outside_address/outside_port failed (all servers failed)
on interface interface_name, so marking all servers ACTIVE again.
• %ASA-6-109005: Authentication succeeded for user user from inside_address/inside_port to
outside_address/outside_port on interface interface_name.
• %ASA-6-109006: Authentication failed for user user from inside_address/inside_port to
outside_address/outside_port on interface interface_name.
• %ASA-6-109007: Authorization permitted for user user from inside_address/inside_port to
outside_address/outside_port on interface interface_name.
• %ASA-6-109008: Authorization denied for user user from outside_address/outside_port to inside_address/
inside_port on interface interface_name.
• %ASA-6-109024: Authorization denied from source_address/source_port to dest_address/dest_port (not
authenticated) on interface interface_name using protocol
• %ASA-6-109025: Authorization denied (acl=acl_ID) for user 'user' from source_address/source_port
to dest_address/dest_port on interface interface_name using protocol
• %ASA-6-109036: Exceeded 1000 attribute values for the attribute name attribute for user username.
• %ASA-6-109100: Received CoA update from coa-source-ip for user username , with session ID:
audit-session-id , changing authorization attributes
• %ASA-6-109101: Received CoA disconnect request from coa-source-ip for user username , with
audit-session-id: audit-session-id
• %ASA-6-110002: Failed to locate egress interface for protocol from src interface:src IP/src port to dest
IP/dest port
• %ASA-6-110003: Routing failed to locate next-hop for protocol from src interface:src IP/src port to
dest interface:dest IP/dest port
• %ASA-6-110004: Egress interface changed from old_active_ifc to new_active_ifc on ip_protocol
connection conn_id for outside_zone/parent_outside_ifc:outside_addr/outside_port
(mapped_addr/mapped_port) to inside_zone/parent_inside_ifc:inside_addr/inside_port
(mapped_addr/mapped_port)
• %ASA-6-113003: AAA group policy for user user is being set to policy_name.
• %ASA-6-113004: AAA user aaa_type Successful: server = server_IP_address, User = user
• %ASA-6-113005: AAA user authentication Rejected: reason = string: server = server_IP_address, User
= user: user IP = user_ip
• %ASA-6-113006: User user locked out on exceeding number successive failed authentication attempts
• %ASA-6-113007: User user unlocked by administrator

Cisco ASA Series Syslog Messages

672
Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-113008: AAA transaction status ACCEPT: user = user

• %ASA-6-113009: AAA retrieved default group policy policy for user user
• %ASA-6-113010: AAA challenge received for user user from server server_IP_address
• %ASA-6-113011: AAA retrieved user specific group policy policy for user user
• %ASA-6-113012: AAA user authentication Successful: local database: user = user
• %ASA-6-113013: AAA unable to complete the request Error: reason = reason: user = user
• %ASA-6-113014: AAA authentication server not accessible: server = server_IP_address: user = user
• %ASA-6-113015: AAA user authentication Rejected: reason = reason: local database: user = user: user
IP =xxx.xxx.xxx.xxx
• %ASA-6-113016: AAA credentials rejected: reason = reason: server = server_IP_address: user = user:
user IP = xxx.xxx.xxx.xxx
• %ASA-6-113017: AAA credentials rejected: reason = reason: local database: user = user: user IP =
user_ip=xxx.xxx.xxx.xxx
• %ASA-6-113033: Group group User user IP ipaddr AnyConnect session not allowed. ACL parse error.
• %ASA-6-113037: Reboot pending, new sessions disabled. Denied user login.
• %ASA-6-113039: Group group User user IP ipaddr AnyConnect parent session started.
• %ASA-6-114004: 4GE SSM I/O Initialization start.
• %ASA-6-114005: 4GE SSM I/O Initialization end.
• %ASA-6-120003: Process event group title
• %ASA-6-120007: Message group to destination delivered.
• %ASA-6-199002: startup completed. Beginning operation.
• %ASA-6-199003: Reducing link MTU dec.
• %ASA-6-199005: Startup begin
• %ASA-6-199018: syslog
• %ASA-6-201010: Embryonic connection limit exceeded econns/limit for dir packet from
source_address/source_port to dest_address/dest_port on interface interface_name
• %ASA-6-201012: Per-client embryonic connection limit exceeded curr num/limit for [input|output]
packet from IP_address/ port to ip/port on interface interface_name
• %ASA-6-210022: LU missed number updates
• %ASA-6-302003: Built H245 connection for foreign_address outside_address/outside_port local_address
inside_address/inside_port
• %ASA-6-302004: Pre-allocate H323 UDP backconnection for foreign_address
outside_address/outside_port to local_address inside_address/inside_port
• %ASA-6-302010: connections in use, connections most used
• %ASA-6-302012: Pre-allocate H225 Call Signalling Connection for faddr IP_address/port to laddr
IP_address

Cisco ASA Series Syslog Messages

673
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-302013: Built {inbound|outbound} TCP connection_id for interface:real-address/real-port

(mapped-address/mapped-port) [(idfw_user)] to interface:real-address/real-port
(mapped-address/mapped-port) [(idfw_user)] [(user)]
• %ASA-6-302014: Teardown TCP connection id for interface :real-address /real-port [(idfw_user )]
to interface :real-address /real-port [(idfw_user )] duration hh:mm:ss bytes bytes [reason [from
teardown-initiator]] [(user )]
• %ASA-6-302015: Built {inbound|outbound} UDP connection number for
interface_name:real_address/real_port (mapped_address/mapped_port) [(idfw_user)] to
interface_name:real_address/real_port (mapped_address/mapped_port) [(idfw_user)] [(user)]
• %ASA-6-302016: Teardown UDP connection number for interface:real-address/real-port [(idfw_user)]
to interface:real-address/real-port [(idfw_user)] duration hh:mm:ss bytes bytes [(user)]
• %ASA-6-302017: Built {inbound|outbound} GRE connection id from interface:real_address
(translated_address) [(idfw_user)] to interface:real_address/real_cid (translated_address/translated_cid)
[(idfw_user)] [(user)
• %ASA-6-302018: Teardown GRE connection id from interface:real_address (translated_address)
[(idfw_user)] to interface:real_address/real_cid (translated_address/translated_cid) [(idfw_user)] duration
hh:mm:ss bytes bytes [(user)]
• %ASA-6-302020: Built ICMP connection connection_id from interface:real-address/real-port
(mapped-address/mapped-port) [(idfw_user)] to interface:real-address/real-port
(mapped-address/mapped-port) [(idfw_user)] [(user)]
• %ASA-6-302021: Teardown ICMP connection connection_id from interface:real-address/real-port
(mapped-address/mapped-port) [(idfw_user)] to interface:real-address/real-port
(mapped-address/mapped-port) [(idfw_user)] [(user)]
• %ASA-6-302022: Built role stub TCP connection for interface:real-address/real-port
(mapped-address/mapped-port) to interface:real-address/real-port (mapped-address/mapped-port)
• %ASA-6-302023: Teardown stub TCP connection for interface:real-address/real-port to
interface:real-address/real-port duration hh:mm:ss forwarded bytes bytes reason
• %ASA-6-302024: Built role stub UDP connection for interface:real-address/real-port
(mapped-address/mapped-port) to interface:real-address/real-port (mapped-address/mapped-port)
• %ASA-6-302025: Teardown stub UDP connection for interface:real-address/real-port to
interface:real-address/real-port duration hh:mm:ss forwarded bytes bytes reason
• %ASA-6-302026: Built role stub ICMP connection for interface:real-address/real-port (mapped-address)
to interface:real-address/real-port (mapped-address)
• %ASA-6-302027: Teardown stub ICMP connection for interface:real-address/real-port to
interface:real-address/real-port duration hh:mm:ss forwarded bytes bytes reason
• %ASA-6-302033: Pre-allocated H323 GUP Connection for faddr interface:foreign address/foreign-port
to laddr interface:local-address/local-port
• %ASA-6-302035: Built {inbound|outbound} SCTP connection conn_id for
outside_interface:outside_ip/outside_port
(mapped_outside_ip/mapped_outside_port)[([outside_idfw_user],[outside_sg_info])] to
inside_interface:inside_ip/inside_port
(mapped_inside_ip/mapped_inside_port)[([inside_idfw_user],[inside_sg_info])] [(user)]

Cisco ASA Series Syslog Messages

674
Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-302036: Teardown SCTP connection conn_id for

outside_interface:outside_ip/outside_port[([outside_idfw_user],[outside_sg_info])] to
inside_interface:inside_ip/inside_port[([inside_idfw_user],[inside_sg_info])] duration time bytes bytes
reason [(user)]
• %ASA-6-302303: Built TCP state-bypass connection conn_id from
initiator_interface:real_ip/real_port(mapped_ip/mapped_port) to responder_interface:real_ip/real_port
(mapped_ip/mapped_port)
• %ASA-6-302304: Teardown TCP state-bypass connection conn_id from initiator_interface:ip/port to
responder_interface:ip/port duration, bytes, teardown reason.
• %ASA-6-302305: Built SCTP state-bypass connection conn_id for
outside_interface:outside_ip/outside_port
(mapped_outside_ip/mapped_outside_port)[([outside_idfw_user],[outside_sg_info])] to
inside_interface:inside_ip/inside_port
(mapped_inside_ip/mapped_inside_port)[([inside_idfw_user],[inside_sg_info])]
• %ASA-6-302306: Teardown SCTP state-bypass connection conn_id for
outside_interface:outside_ip/outside_port[([outside_idfw_user],[outside_sg_info])] to
inside_interface:inside_ip/inside_port[([inside_idfw_user],[inside_sg_info])] duration time bytes bytes
reason
• %ASA-6-303002: FTP connection from src_ifc:src_ip/src_port to dst_ifc:dst_ip/dst_port, user username
action file filename
• %ASA-6-304004: URL Server IP_address request failed URL url HTTP/1.0
• %ASA-6-305007: addrpool_free(): Orphan IP IP_address on interface interface_number
• %ASA-6-305009: Built {dynamic|static} translation from interface_name [(acl-name)]:real_address
[(idfw_user)] to interface_name:mapped_address
• %ASA-6-305010: Teardown {dynamic|static} translation from interface_name:real_address [(idfw_user)]
to interface_name:mapped_address duration time
• %ASA-6-305011: Built {dynamic|static} {TCP|UDP|ICMP} translation from
interface_name:real_address/real_port [(idfw_user)] to interface_name:mapped_address/mapped_port
• %ASA-6-305012: Teardown {dynamic|static} {TCP|UDP|ICMP} translation from interface_name
[(acl-name)]:real_address/{real_port|real_ICMP_ID} [(idfw_user)] to
interface_name:mapped_address/{mapped_port|mapped_ICMP_ID} duration time
• %ASA-6-305014: %d: Allocated %s block of ports for translation from %s:%B to %s:%B/%d-%d
• %ASA-6-308001: console enable password incorrect for number tries (from IP_address)
• %ASA-6-311001: LU loading standby start
• %ASA-6-311002: LU loading standby end
• %ASA-6-311003: LU recv thread up
• %ASA-6-311004: LU xmit thread up
• %ASA-6-312001: RIP hdr failed from IP_address: cmd=string, version=number domain=string on
interface interface_name
• %ASA-6-314001: Pre-allocated RTSP UDP backconnection for src_intf:src_IP to dst_intf:dst_IP/dst_port.

Cisco ASA Series Syslog Messages

675
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-314002: RTSP failed to allocate UDP media connection from src_intf:src_IP to

dst_intf:dst_IP/dst_port: reason_string.
• %ASA-6-314003: Dropped RTSP traffic from src_intf:src_ip due to: reason.
• %ASA-6-314004: RTSP client src_intf:src_IP accessed RTSP URL RTSP URL
• %ASA-6-314005: RTSP client src_intf:src_IP denied access to URL RTSP_URL.
• %ASA-6-314006: RTSP client src_intf:src_IP exceeds configured rate limit of rate for request_method
messages.
• %ASA-6-315011: SSH session from IP_address on interface interface_name for user user disconnected
by SSH server, reason: reason
• %ASA-6-315013: SSH session from SSH client address on interface interface_name for user user_name
rekeyed successfully.
• %ASA-6-317007: Added route_type route dest_address netmask via gateway_address [distance/metric]
on interface_name route_type
• %ASA-6-317008: Deleted route_type route dest_address netmask via gateway_address [distance/metric]
on interface_name route_type
• %ASA-6-321003: Resource var1 log level of var2 reached.
• %ASA-6-321004: Resource var1 rate log level of var2 reached
• %ASA-6-322004: No management IP address configured for transparent firewall. Dropping protocol
protocol packet from interface_in:source_address/source_port to interface_out:dest_address/dest_port
• %ASA-6-333001: EAP association initiated - context:EAP-context
• %ASA-6-333003: EAP association terminated - context:EAP-context
• %ASA-6-333009: EAP-SQ response MAC TLV is invalid - context:EAP-context
• %ASA-6-334001: EAPoUDP association initiated - host-address
• %ASA-6-334004: Authentication request for NAC Clientless host - host-address
• %ASA-6-334007: EAPoUDP association terminated - host-address
• %ASA-6-334008: NAC EAP association initiated - host-address, EAP context:EAP-context
• %ASA-6-334009: Audit request for NAC Clientless host - Assigned_IP.
• %ASA-6-335001: NAC session initialized - host-address
• %ASA-6-335004: NAC is disabled for host - host-address
• %ASA-6-335006: NAC Applying ACL:ACL-name - host-address
• %ASA-6-335009: NAC 'Revalidate' request by administrative action - host-address
• %ASA-6-335010: NAC 'Revalidate All' request by administrative action - num sessions
• %ASA-6-335011: NAC 'Revalidate Group' request by administrative action for group-name group -
num sessions
• %ASA-6-335012: NAC 'Initialize' request by administrative action - host-address
• %ASA-6-335013: NAC 'Initialize All' request by administrative action - num sessions

Cisco ASA Series Syslog Messages

676
Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-335014: NAC 'Initialize Group' request by administrative action for group-name group - num
sessions
• %ASA-6-336011: event event
• %ASA-6-337000: Created BFD session with local discriminator id on real_interface with neighbor
real_host_ip.
• %ASA-6-337001: Terminated BFD session with local discriminator id on real_interface with neighbor
real_host_ip due to failure_reason.
•
• %ASA-6-338304: Successfully downloaded dynamic filter data file from updater server url
• %ASA-6-340002: Loopback-proxy info: error_string context id context_id, context type =
version/request_type/address_type client socket (internal)= client_address_internal/client_port_internal
server socket (internal)= server_address_internal/server_port_internal server socket (external)=
server_address_external/server_port_external remote socket (external)=
remote_address_external/remote_port_external
• %ASA-6-341001: Policy Agent started successfully for VNMC vnmc_ip_addr
• %ASA-6-341002: Policy Agent stopped successfully for VNMC vnmc_ip_add
• %ASA-6-341010: Storage device with serial number ser_no [inserted into | removed from] bay bay_no
• %ASA-6-402129: CRYPTO: An attempt to release a DMA memory block failed, location: address
• %ASA-6-402130: CRYPTO: Received an ESP packet (SPI = 0x54A5C634, sequence number= 0x7B)
from 75.2.96.101 (user= user) to 85.2.96.10 with incorrect IPsec padding
• %ASA-6-403500: PPPoE - Service name 'any' not received in PADO. Intf:interface_name AC:ac_name.
• %ASA-6-410004: action_class: action DNS query_response from src_ifc:sip/sport to dest_ifc:dip/dport;
further_info
• %ASA-6-414004: TCP Syslog Server intf: IP_Address/port - Connection restored
• %ASA-6-414007: TCP Syslog Server connection restored. New connections are allowed.
• %ASA-6-414008: New connections are now allowed due to change of logging permit-hostdown policy.
• %ASA-6-415001: HTTP - matched matched_string in policy-map map_name, header field count exceeded
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-6-415002: HTTP - matched matched_string in policy-map map_name, header field length
exceeded connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-6-415003: HTTP - matched matched_string in policy-map map_name, body length exceeded
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-6-415017: HTTP - matched_string in policy-map map_name, arguments matched
connection_action from int_type:IP_address/port_num to int_type:IP_address/port_num
• %ASA-6-420004: Virtual Sensor sensor_name was added on the AIP SSM
• %ASA-6-420005: Virtual Sensor sensor_name was deleted from the AIP SSM
• %ASA-6-421002: TCP|UDP flow from interface_name:IP_address/port to interface_nam:IP_address/port
bypassed application checking because the protocol is not supported.
• %ASA-6-421005: interface_name:IP_address is counted as a user of application

Cisco ASA Series Syslog Messages

677
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-421006: There are number users of application accounted during the past 24 hours.
• %ASA-6-425001 Redundant interface redundant_interface_name created.
• %ASA-6-425002 Redundant interface redundant_interface_name removed.
• %ASA-6-425003 Interface interface_name added into redundant interface redundant_interface_name.
• %ASA-6-425004 Interface interface_name removed from redundant interface redundant_interface_name.
• %ASA-6-426001: PORT-CHANNEL:Interface ifc_name bundled into EtherChannel interface
Port-channel num
• %ASA-6-426002: PORT-CHANNEL:Interface ifc_name unbundled from EtherChannel interface
Port-channel num
• %ASA-6-426003: PORT-CHANNEL:Interface ifc_name1 has become standby in EtherChannel interface
Port-channel num
• %ASA-6-426101: PORT-CHANNEL:Interface ifc_name is allowed to bundle into EtherChannel interface
port-channel id by CLACP
• %ASA-6-426102: PORT-CHANNEL:Interface ifc_name is moved to standby in EtherChannel interface
port-channel id by CLACP
• %ASA-6-426103: PORT-CHANNEL:Interface ifc_name is selected to move from standby to bundle
in EtherChannel interface port-channel id by CLACP
• %ASA-6-426104: PORT-CHANNEL:Interface ifc_name is unselected in EtherChannel interface
port-channel id by CLACP
• %ASA-6-428001: WAAS confirmed from in_interface:src_ip_addr/src_port to
out_interface:dest_ip_addr/dest_port, inspection services bypassed on this connection
• %ASA-6-429005: Set up authentication-proxy protocol_type rule for the CXSC action on interface
interface_name for traffic destined to ip_address/port for policy_type service-policy.
• %ASA-6-429006: Cleaned up authentication-proxy rule for the CXSC action on interface interface_name
for traffic destined to ip_address for policy_type service-policy.
• %ASA-6-444103: Shared licensetype license usage is over 90% capacity
• %ASA-6-444104: Shared licensetype license availability: value.
• %ASA-6-444107: Shared license service status on interface ifname
• %ASA-6-444108: Shared license state client id id
• %ASA-6-602101: PMTU-D packet number bytes greater than effective mtu number
dest_addr=dest_address, src_addr=source_address, prot=protocol
• %ASA-6-602103: IPSEC: Received an ICMP Destination Unreachable from src_addr with suggested
PMTU of rcvd_mtu; PMTU updated for SA with peer peer_addr, SPI spi, tunnel name username, old
PMTU old_mtu, new PMTU new_mtu.%ASA-7-703001: H.225 message received from
interface_name:IP_address/port to interface_name:IP_address/port is using an unsupported version
number
• %ASA-6-602104: IPSEC: Received an ICMP Destination Unreachable from src_addr, PMTU is
unchanged because suggested PMTU of rcvd_mtu is equal to or greater than the current PMTU of
curr_mtu, for SA with peer peer_addr, SPI spi, tunnel name username.

Cisco ASA Series Syslog Messages

678
Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-602303: IPSEC: An direction tunnel_type SA (SPI=spi) between local_IP and remote_IP

(username) has been created.
• %ASA-6-602304: IPSEC: An direction tunnel_type SA (SPI=spi) between local_IP and remote_IP
(username) has been deleted.
• %ASA-6-603101: PPTP received out of seq or duplicate pkt, tnl_id=number, sess_id=number,
seq=number.
• %ASA-6-603102: PPP virtual interface interface_name - user: user aaa authentication started.
• %ASA-6-603103: PPP virtual interface interface_name - user: user aaa authentication status
• %ASA-6-603104: PPTP Tunnel created, tunnel_id is number, remote_peer_ip is remote_address,
ppp_virtual_interface_id is number, client_dynamic_ip is IP_address, username is user,
MPPE_key_strength is string
• %ASA-6-603105: PPTP Tunnel deleted, tunnel_id = number, remote_peer_ip= remote_address
• %ASA-6-603106: L2TP Tunnel created, tunnel_id is number, remote_peer_ip is remote_address,
ppp_virtual_interface_id is number, client_dynamic_ip is IP_address, username is user
• %ASA-6-603107: L2TP Tunnel deleted, tunnel_id = number, remote_peer_ip = remote_address
• %ASA-6-603108: Built PPTP Tunnel at interface_name, tunnel-id = number, remote-peer = IP_address,
virtual-interface = number, client-dynamic-ip = IP_address, username = user, MPPE-key-strength =
number
• %ASA-6-603109: Teardown PPPOE Tunnel at interface_name, tunnel-id = number, remote-peer =
IP_address
• %ASA-6-604101: DHCP client interface interface_name: Allocated ip = IP_address, mask = netmask,
gw = gateway_address
• %ASA-6-604102: DHCP client interface interface_name: address released
• %ASA-6-604103: DHCP daemon interface interface_name: address granted MAC_address (IP_address)
• %ASA-6-604104: DHCP daemon interface interface_name: address released build_name (IP_address)
• %ASA-6-604201: DHCPv6 PD client on interface <pd-client-iface> received delegated prefix <prefix>
from DHCPv6 PD server <server-address> with preferred lifetime <in-seconds> seconds and valid
lifetime <in-seconds> seconds
• %ASA-6-604202: DHCPv6 PD client on interface <pd-client-iface> releasing delegated prefix <prefix>
received from DHCPv6 PD server <server-address>
• %ASA-6-604203: DHCPv6 PD client on interface <pd-client-iface> renewed delegated prefix <prefix>
from DHCPv6 PD server <server-address> with preferred lifetime <in-seconds> seconds and valid
lifetime <in-seconds> seconds
• %ASA-6-604204: DHCPv6 delegated prefix <delegated prefix> got expired on interface <pd-client-iface>,
received from DHCPv6 PD server <server-address>
• %ASA-6-604205: DHCPv6 client on interface <client-iface> allocated address <ipv6-address> from
DHCPv6 server <server-address> with preferred lifetime <in-seconds> seconds and valid lifetime
<in-seconds> seconds
• %ASA-6-604206: DHCPv6 client on interface <client-iface> releasing address <ipv6-address> received
from DHCPv6 server <server-address>

Cisco ASA Series Syslog Messages

679
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-604207: DHCPv6 client on interface <client-iface> renewed address <ipv6-address> from

DHCPv6 server <server-address> with preferred lifetime <in-seconds> seconds and valid lifetime
<in-seconds> seconds
• %ASA-6-604208: DHCPv6 client address <ipv6-address > got expired on interface <client-iface>,
received from DHCPv6 server <server-address>
• %ASA-6-605004: Login denied from source-address/source-port to interface:destination/service for
user “username”
• %ASA-6-605005: Login permitted from source-address/source-port to interface:destination/service for
user “username”
• %ASA-6-606001: ASDM session number number from IP_address started
• %ASA-6-606002: ASDM session number number from IP_address ended
• %ASA-6-606003: ASDM logging session number id from IP_address started id session ID assigned
• %ASA-6-606004: ASDM logging session number id from IP_address ended
• %ASA-6-607001: Pre-allocate SIP connection_type secondary channel for interface_name:IP_address/port
to interface_name:IP_address from string message
• %ASA-6-607003: action_class: Received SIP req_resp req_resp_info from src_ifc:sip/sport to
dest_ifc:dip/dport; further_info
• %ASA-6-608001: Pre-allocate Skinny connection_type secondary channel for interface_name:IP_address
to interface_name:IP_address from string message
• %ASA-6-610101: Authorization failed: Cmd: command Cmdtype: command_modifier
• %ASA-6-611101: User authentication succeeded: IP, IP address: Uname: user
• %ASA-6-611102: User authentication failed: IP = IP address, Uname: user
• %ASA-6-611301: VPN Client: NAT configured for Client Mode with no split tunneling: NAT address:
mapped_address
• %ASA-6-611302: VPN Client: NAT exemption configured for Network Extension Mode with no split
tunneling
• %ASA-6-611303: VPN Client: NAT configured for Client Mode with split tunneling: NAT address:
mapped_address Split Tunnel Networks: IP_address/netmask IP_address/netmask
• %ASA-6-611304: VPN Client: NAT exemption configured for Network Extension Mode with split
tunneling: Split Tunnel Networks: IP_address/netmask IP_address/netmask
• %ASA-6-611305: VPN Client: DHCP Policy installed: Primary DNS: IP_address Secondary DNS:
IP_address Primary WINS: IP_address Secondary WINS: IP_address
• %ASA-6-611306: VPN Client: Perfect Forward Secrecy Policy installed
• %ASA-6-611307: VPN Client: Head end: IP_address
• %ASA-6-611308: VPN Client: Split DNS Policy installed: List of domains: string string
• %ASA-6-611309: VPN Client: Disconnecting from head end and uninstalling previously downloaded
policy: Head End: IP_address
• %ASA-6-611310: VNP Client: XAUTH Succeeded: Peer: IP_address

Cisco ASA Series Syslog Messages

680
Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-611311: VNP Client: XAUTH Failed: Peer: IP_address

• %ASA-6-611312: VPN Client: Backup Server List: reason
• %ASA-6-611314: VPN Client: Load Balancing Cluster with Virtual IP: IP_address has redirected the
to server IP_address
• %ASA-6-611315: VPN Client: Disconnecting from Load Balancing Cluster member IP_address
• %ASA-6-611316: VPN Client: Secure Unit Authentication Enabled
• %ASA-6-611317: VPN Client: Secure Unit Authentication Disabled
• %ASA-6-611318: VPN Client: User Authentication Enabled: Auth Server IP: IP_address Auth Server
Port: port Idle Timeout: time
• %ASA-6-611319: VPN Client: User Authentication Disabled
• %ASA-6-611320: VPN Client: Device Pass Thru Enabled
• %ASA-6-611321: VPN Client: Device Pass Thru Disabled
• %ASA-6-611322: VPN Client: Extended XAUTH conversation initiated when SUA disabled
• %ASA-6-611323: VPN Client: Duplicate split nw entry
• %ASA-6-613001: Checksum Failure in database in area string Link State Id IP_address Old Checksum
number New Checksum number
• %ASA-6-613002: interface interface_name has zero bandwidth
• %ASA-6-613003: IP_address netmask changed from area string to area string
• %ASA-6-613014: Base topology enabled on interface string attached to MTR compatible mode area
string%ASA-6-613027: OSPF process number removed from interface interface_name
• %ASA-6-613028: Unrecognized virtual interface intetface_name. Treat it as loopback stub route
• %ASA-6-613041: OSPF-100 Areav string: LSA ID IP_address, Type number, Adv-rtr IP_address, LSA
counter DoNotAge
• %ASA-6-613043:
• %ASA-6-613101: Checksum Failure in database in area %s Link State Id %i Old Checksum %#x New
Checksum %#x
• %ASA-6-613102: interface %s has zero bandwidth
• %ASA-6-613103: %i%m changed from area %AREA_ID_STR to area %AREA_ID_STR
• %ASA-6-613104: Unrecognized virtual interface %IF_NAME.
• %ASA-6-614001: Split DNS: request patched from server: IP_address to server: IP_address
• %ASA-6-614002: Split DNS: reply from server: IP_address reverse patched back to original server:
IP_address
• %ASA-6-615001: vlan number not available for firewall interface
• %ASA-6-615002: vlan number available for firewall interface
• %ASA-6-616001: Pre-allocate MGCP data_channel connection for inside_interface:inside_address to
outside_interface:outside_address/port from message_type message

Cisco ASA Series Syslog Messages

681
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-617001: GTPv version msg_type from source_interface:source_address/source_port not

accepted by source_interface:dest_address/dest_port
• %ASA-6-617002: Removing v1 PDP Context with TID tid from GGSN IP_address and SGSN IP_address,
Reason: reason or Removing v1 primary|secondary PDP Context with TID tid from GGSN IP_address
and SGSN IP_address, Reason: reason
• %ASA-6-617003: GTP Tunnel created from source_interface:source_address/source_port to
source_interface:dest_address/dest_port
• %ASA-6-617004: GTP connection created for response from source_interface:source_address/0 to
source_interface:dest_address/dest_port
• %ASA-6-617100: Teardown num_conns connection(s) for user user_ip
• %ASA-6-618001: Denied STUN packet <msg_type> from <ingress_ifc>:<source_addr>/<source_port>
to <egress_ifc>:<destination_addr>/<destination_port> for connection <conn_id>, <drop_reason>
• %ASA-6-620001: Pre-allocate CTIQBE {RTP | RTCP} secondary channel for
interface_name:outside_address[/outside_port] to interface_name:inside_address[/inside_port] from
CTIQBE_message_name message
• %ASA-6-621001: Interface interface_name does not support multicast, not enabled
• %ASA-6-621002: Interface interface_name does not support multicast, not enabled
• %ASA-6-621003: The event queue size has exceeded number
• %ASA-6-621006: Mrib disconnected, (IP_address, IP_address) event cancelled
• %ASA-6-621007: Bad register from interface_name:IP_address to IP_address for (IP_address, IP_address)
• %ASA-6-622001: string tracked route network mask address, distance number, table string, on interface
interface-name
• %ASA-6-622101: Starting regex table compilation for match_command; table entries = regex_num
entries
• %ASA-6-622102: Completed regex table compilation for match_command; table size = num bytes
• %ASA-6-634001: DAP: User user, Addr ipaddr, Connection connection; The following DAP records
were selected for this connection: DAP Record names
• %ASA-6-713128: Connection attempt to VCPIP redirected to VCA peer IP_address via load balancing
• %ASA-6-713145: Detected Hardware Client in network extension mode, adding static route for address:
IP_address, mask: netmask
• %ASA-6-713147: Terminating tunnel to Hardware Client in network extension mode, deleting static
route for address: IP_address, mask: netmask
• %ASA-6-713172: Automatic NAT Detection Status: Remote end is|is not behind a NAT device This
end is|is_not behind a NAT device
• %ASA-6-713177: Received remote Proxy Host FQDN in ID Payload: Host Name: host_name Address
IP_address, Protocol protocol, Port port
• %ASA-6-713184: Client Type: Client_type Client Application Version: Application_version_string
• %ASA-6-713202: Duplicate IP_addr packet detected.

Cisco ASA Series Syslog Messages

682
Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-713211: Adding static route for L2L peer coming in on a dynamic map. address: IP_address,
mask: netmask
• %ASA-6-713213: Deleting static route for L2L peer that came in on a dynamic map. address: IP_address,
mask: netmask
• %ASA-6-713215: No match against Client Type and Version rules. Client: type version is/is not allowed
by default
• %ASA-6-713219: Queuing KEY-ACQUIRE messages to be processed when P1 SA is complete.
• %ASA-6-713220: De-queuing KEY-ACQUIRE messages that were left pending.
• %ASA-6-713228: Assigned private IP address assigned_private_IP
• %ASA-6-713235: Attempt to send an IKE packet from standby unit. Dropping the packet!
• %ASA-6-713256: IP = peer-IP, Sending spoofed ISAKMP Aggressive Mode message 2 due to receipt
of unknown tunnel group. Aborting connection.
• %ASA-6-713265: Adding static route for L2L peer coming in on a dynamic map. address: IP_address,
mask: /prefix_len
• %ASA-6-713267: Deleting static route for L2L peer that came in on a dynamic map. address: IP_address,
mask: /prefix_len
• %ASA-6-713269: Detected Hardware Client in network extension mode, adding static route for address:
IP_address, mask: /prefix_len
• %ASA-6-713271: Terminating tunnel to Hardware Client in network extension mode, deleting static
route for address: IP_address, mask: /prefix_len
• %ASA-6-713905: Descriptive_event_string.
• %ASA-6-716001: Group group User user WebVPN session started.
• %ASA-6-716002: Group group User user WebVPN session terminated: reason.
• %ASA-6-716003: Group group User user WebVPN access GRANTED: url
• %ASA-6-716004: Group group User user WebVPN access DENIED to specified location: url
• %ASA-6-716005: Group group User user WebVPN ACL Parse Error: reason
• %ASA-6-716006: Group name User user WebVPN session terminated. Idle timeout.
• %ASA-6-716009: Group group User user WebVPN session not allowed. WebVPN ACL parse error.
• %ASA-6-717003: Certificate received from Certificate Authority for trustpoint trustpoint_name.
• %ASA-6-716038: Authentication: successful, group = name user = user, Session Type: WebVPN
• %ASA-6-716039: Authentication: rejected, group = name user = user, Session Type: %s
• %ASA-6-716040: Reboot pending, new sessions disabled. Denied user login.
• %ASA-6-716041: access-list acl_ID action url url hit_cnt count
• %ASA-6-716042: access-list acl_ID action tcp source_interface/source_address (source_port) -
dest_interface/dest_address(dest_port) hit-cnt count
• %ASA-6-716043 Group group-name, User user-name, IP IP_address: WebVPN Port Forwarding Java
applet started. Created new hosts file mappings

Cisco ASA Series Syslog Messages

683
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-716049: Group group-name User user-name IP IP_address Empty SVC ACL.

• %ASA-6-716050: Error adding to ACL: ace_command_line
• %ASA-6-716051: Group group-name User user-name IP IP_address Error adding dynamic ACL for
user.
• %ASA-6-716055: Group group-name User user-name IP IP_address Authentication to SSO server name:
name type type succeeded
• %ASA-6-716058: Group group User user IP ip AnyConnect session lost connection. Waiting to resume.
• %ASA-6-716059: Group group User user IP ip AnyConnect session resumed. Connection from ip2
• %ASA-6-716060: Group group User user IP ip Terminated AnyConnect session in inactive state to
accept a new connection. License limit reached.
• %ASA-6-717003: Certificate received from Certificate Authority for trustpoint trustpoint_name.
• %ASA-6-717004: PKCS #12 export failed for trustpoint trustpoint_name.
• %ASA-6-717005: PKCS #12 export succeeded for trustpoint trustpoint_name.
• %ASA-6-717006: PKCS #12 import failed for trustpoint trustpoint_name.
• %ASA-6-717007: PKCS #12 import succeeded for trustpoint trustpoint_name.
• %ASA-6-717016: Removing expired CRL from the CRL cache. Issuer: issuer
• %ASA-6-717022: Certificate was successfully validated. certificate_identifiers
• %ASA-6-717028: Certificate chain was successfully validated additional info.
• %ASA-6-717033: OCSP response status - Successful.
• %ASA-6-717043: Local CA Server certificate enrollment related info for user: user. Info: info.
• %ASA-6-717047: Revoked certificate issued to user: username, with serial number serial number.
• %ASA-6-717048: Unrevoked certificate issued to user: username, with serial number serial number.
• %ASA-6-717056: Attempting type revocation check from Src Interface:Src IP/Src Port to Dst IP/Dst
Port using protocol
• %ASA-6-717058: Automatic import of trustpool certificate bundle is successful: <No change in trustpool
bundle> | <Trustpool updated in flash>
• %ASA-6-717059: Peer certificate with serial number: <serial>, subject: <subject_name>, issuer:
<issuer_name> matched the configured certificate map <map_name>
• %ASA-6-718003: Got unknown peer message message_number from IP_address, local version
version_number, remote version version_number
• %ASA-6-718004: Got unknown internal message message_number
• %ASA-6-718013: Peer IP_address is not answering HELLO
• %ASA-6-718027: Received unexpected KEEPALIVE request from IP_address
• %ASA-6-718030: Received planned OOS from IP_address
• %ASA-6-718037: Master processed number_of_timeouts timeouts
• %ASA-6-718038: Slave processed number_of_timeouts timeouts

Cisco ASA Series Syslog Messages

684
Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-718039: Process dead peer IP_address

• %ASA-6-718040: Timed-out exchange ID exchange_ID not found
• %ASA-6-718051: Deleted secure tunnel to peer IP_address
• %ASA-6-719001: Email Proxy session could not be established: session limit of maximum_sessions
has been reached.
• %ASA-6-719003: Email Proxy session pointer resources have been freed for source_address.
• %ASA-6-719004: Email Proxy session pointer has been successfully established for source_address.
• %ASA-6-719010: protocol Email Proxy feature is disabled on interface interface_name.
• %ASA-6-719011: Protocol Email Proxy feature is enabled on interface interface_name.
• %ASA-6-719012: Email Proxy server listening on port port for mail protocol protocol.
• %ASA-6-719013: Email Proxy server closing port port for mail protocol protocol.
• %ASA-6-719017: WebVPN user: vpnuser invalid dynamic ACL.
• %ASA-6-719018: WebVPN user: vpnuser ACL ID acl_ID not found
• %ASA-6-719019: WebVPN user: vpnuser authorization failed.
• %ASA-6-719020: WebVPN user vpnuser authorization completed successfully.
• %ASA-6-719021: WebVPN user: vpnuser is not checked against ACL.
• %ASA-6-719022: WebVPN user vpnuser has been authenticated.
• %ASA-6-719023: WebVPN user vpnuser has not been successfully authenticated. Access denied.
• %ASA-6-719024: Email Proxy piggyback auth fail: session = pointer user=vpnuser addr=source_address
• %ASA-6-719025: Email Proxy DNS name resolution failed for hostname.
• %ASA-6-719026: Email Proxy DNS name hostname resolved to IP_address.
• %ASA-6-720002: (VPN-unit) Starting VPN Stateful Failover Subsystem...
• %ASA-6-720003: (VPN-unit) Initialization of VPN Stateful Failover Component completed successfully
• %ASA-6-720004: (VPN-unit) VPN failover main thread started.
• %ASA-6-720005: (VPN-unit) VPN failover timer thread started.
• %ASA-6-720006: (VPN-unit) VPN failover sync thread started.
• %ASA-6-720010: (VPN-unit) VPN failover client is being disabled
• %ASA-6-720012: (VPN-unit) Failed to update IPSec failover runtime data on the standby unit.
• %ASA-6-722013: Group group User user-name IP IP_address SVC Message: type-num/INFO: message
• %ASA-6-720014: (VPN-unit) Phase 2 connection entry (msg_id=message_number, my cookie=mine,
his cookie=his) contains no SA list.
• %ASA-6-720015: (VPN-unit) Cannot found Phase 1 SA for Phase 2 connection entry
(msg_id=message_number, my cookie=mine, his cookie=his).
• %ASA-6-720023: (VPN-unit) HA status callback: Peer is not present.
• %ASA-6-720024: (VPN-unit) HA status callback: Control channel is status.

Cisco ASA Series Syslog Messages

685
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-720025: (VPN-unit) HA status callback: Data channel is status.

• %ASA-6-720026: (VPN-unit) HA status callback: Current progression is being aborted.
• %ASA-6-720027: (VPN-unit) HA status callback: My state state.
• %ASA-6-720028: (VPN-unit) HA status callback: Peer state state.
• %ASA-6-720029: (VPN-unit) HA status callback: Start VPN bulk sync state.
• %ASA-6-720030: (VPN-unit) HA status callback: Stop bulk sync state.
• %ASA-6-720032: (VPN-unit) HA status callback: id=ID, seq=sequence_#, grp=group, event=event,
op=operand, my=my_state, peer=peer_state.
• %ASA-6-720037: (VPN-unit) HA progression callback:
id=id,seq=sequence_number,grp=group,event=event,op=operand, my=my_state,peer=peer_state.
• %ASA-6-720039: (VPN-unit) VPN failover client is transitioning to active state
• %ASA-6-720040: (VPN-unit) VPN failover client is transitioning to standby state.
• %ASA-6-720045: (VPN-unit) Start bulk syncing of state information on standby unit.
• %ASA-6-720046: (VPN-unit) End bulk syncing of state information on standby unit
• %ASA-6-720056: (VPN-unit) VPN Stateful failover Message Thread is being disabled.
• %ASA-6-720057: (VPN-unit) VPN Stateful failover Message Thread is enabled.
• %ASA-6-720058: (VPN-unit) VPN Stateful failover Timer Thread is disabled.
• %ASA-6-720059: (VPN-unit) VPN Stateful failover Timer Thread is enabled.
• %ASA-6-720060: (VPN-unit) VPN Stateful failover Sync Thread is disabled.
• %ASA-6-720061: (VPN-unit) VPN Stateful failover Sync Thread is enabled.
• %ASA-6-720062: (VPN-unit) Active unit started bulk sync of state information to standby unit.
• %ASA-6-720063: (VPN-unit) Active unit completed bulk sync of state information to standby.
• %ASA-6-721001: (device) WebVPN Failover SubSystem started successfully.(device) either
WebVPN-primary or WebVPN-secondary.
• %ASA-6-721002: (device) HA status change: event event, my state my_state, peer state peer.
• %ASA-6-721003: (device) HA progression change: event event, my state my_state, peer state peer.
• %ASA-6-721004: (device) Create access list list_name on standby unit.
• %ASA-6-721005: (device) Fail to create access list list_name on standby unit.
• %ASA-6-721006: (device) Update access list list_name on standby unit.
• %ASA-6-721008: (device) Delete access list list_name on standby unit.
• %ASA-6-721009: (device) Fail to delete access list list_name on standby unit.
• %ASA-6-721010: (device) Add access list rule list_name, line line_no on standby unit.
• %ASA-6-721012: (device) Enable APCF XML file file_name on the standby unit.
• %ASA-6-721014: (device) Disable APCF XML file file_name on the standby unit.
• %ASA-6-721016: (device) WebVPN session for client user user_name, IP ip_address has been created.

Cisco ASA Series Syslog Messages

686
Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-721018: (device) WebVPN session for client user user_name, IP ip_address has been deleted.
• %ASA-6-722013: Group group User user-name IP IP_address SVC Message: type-num/INFO: message
• %ASA-6-722014: Group group User user-name IP IP_address SVC Message: type-num/INFO: message
• %ASA-6-722022: Group group-name User user-name IP addr (TCP | UDP) connection established (with
| without) compression
• %ASA-6-722023: Group group User user-name IP IP_address SVC connection terminated {with|without}
compression
• %ASA-6-722024: SVC Global Compression Enabled
• %ASA-6-722025: SVC Global Compression Disabled
• %ASA-6-722026: Group group User user-name IP IP_address SVC compression history reset
• %ASA-6-722027: Group group User user-name IP IP_address SVC decompression history reset
• %ASA-6-722051: Group group-policy User username IP public-ip Address assigned-ip assigned to
session
• %ASA-6-722053: Group g User u IP ip Unknown client user-agent connection.
• %ASA-6-722055: Group group-policy User username IP public-ip Client Type: user-agent
• %ASA-6-723001: Group group-name, User user-name, IP IP_address: WebVPN Citrix ICA connection
connection is up.
• %ASA-6-723002: Group group-name, User user-name, IP IP_address: WebVPN Citrix ICA connection
connection is down.
• %ASA-6-725001: Starting SSL handshake with peer-type interface:src-ip/src-port to dst-ip/dst-port for
protocol session.
• %ASA-6-725002: Device completed SSL handshake with peer-type interface:src-ip/src-port to
dst-ip/dst-port for protocol-version session
• %ASA-6-725003: SSL peer-type interface:src-ip/src-port to dst-ip/dst-port request to resume previous
session.
• %ASA-6-725004: Device requesting certificate from SSL peer-type interface:src-ip/src-port to
dst-ip/dst-port for authentication.
• %ASA-6-725005: SSL peer-type interface:src-ip/src-port to dst-ip/dst-port requesting our device
certificate for authentication.
• %ASA-6-725006: Device failed SSL handshake with peer-type interface:src-ip/src-port to dst-ip/dst-port
• %ASA-6-725007: SSL session with peer-type interface:src-ip/src-port to dst-ip/dst-port terminated.
• %ASA-6-726001: Inspected im_protocol im_service Session between Client im_client_1 and im_client_2
Packet flow from src_ifc:/sip/sport to dest_ifc:/dip/dport Action: action Matched Class class_map_id
class_map_name
• %ASA-6-730004: Group groupname User username IP ipaddr VLAN ID vlanid from AAA ignored.
• %ASA-6-730005: Group groupname User username IP ipaddr VLAN ID vlanid from AAA is invalid.
• %ASA-6-730008: Group groupname, User username, IP ipaddr, VLAN MAPPING timeout waiting
NACApp.

Cisco ASA Series Syslog Messages

687
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-725016: Device selects trust-point <trustpoint> for peer-type interface:src-ip/src-port to

dst-ip/dst-port
• %ASA-6-731001: NAC policy added: name: policyname Type: policytype.
• %ASA-6-731002: NAC policy deleted: name: policyname Type: policytype.
• %ASA-6-731003: nac-policy unused: name: policyname Type: policytype.
• %ASA-6-732001: Group groupname, User username, IP ipaddr, Fail to parse NAC-SETTINGS
nac-settings-id, terminating connection.
• %ASA-6-732002: Group groupname, User username, IP ipaddr, NAC-SETTINGS settingsid from AAA
ignored, existing NAC-SETTINGS settingsid_inuse used instead.
• %ASA-6-732003: Group groupname, User username, IP ipaddr, NAC-SETTINGS nac-settings-id from
AAA is invalid, terminating connection.
• %ASA-6-734001: DAP: User user, Addr ipaddr, Connection connection: The following DAP records
were selected for this connection: DAP record names
• %ASA-6-737005: IPAA: DHCP configured, request succeeded for tunnel-group 'tunnel-group'
• %ASA-6-737006: IPAA: Local pool request succeeded for tunnel-group 'tunnel-group'
• %ASA-6-737009: IPAA: AAA assigned address ip-address, request failed
• %ASA-6-737010: IPAA: AAA assigned address ip-address, request succeeded
• %ASA-6-737014: IPAA: Freeing AAA address ip-address
• %ASA-6-737015: IPAA: Freeing DHCP address ip-address
• %ASA-6-737016: IPAA: Freeing local pool address ip-address
• %ASA-6-737017: IPAA: DHCP request attempt num succeeded
• %ASA-6-737026: IPAA: Client assigned ip-address from local pool
• %ASA-6-737029: IPAA: Adding ip-address to standby: succeeded
• %ASA-6-737031: IPAA: Removing %m from standby: succeeded
• %ASA-6-737036: IPAA: Session=<session>, Client assigned <address> from DHCP
• %ASA-6-741000: Coredump filesystem image created on variable 1 -size variable 2 MB
• %ASA-6-741001: Coredump filesystem image on variable 1 - resized from variable 2 MB to variable
3 MB
• %ASA-6-741002: Coredump log and filesystem contents cleared on variable 1
• %ASA-6-741003: Coredump filesystem and its contents removed on variable 1
• %ASA-6-741004: Coredump configuration reset to default values
• %ASA-6-746001: user-identity: activated import user groups | activated host names | user-to-IP address
databases download started
• %ASA-6-746002: user-identity: activated import user groups | activated host names | user-to-IP address
databases download complete
• %ASA-6-746008: user-identity: NetBIOS Probe Process started

Cisco ASA Series Syslog Messages

688
Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-746009: user-identity: NetBIOS Probe Process stopped

• %ASA-6-746017: user-identity: Update import-user domain_name\\group_name
• %ASA-6-746018: user-identity: Update import-user domain_name\\group_name done
• %ASA-6-747004: Clustering: state machine changed from state state-name to state-name.
• %ASA-6-748008: [CPU load percentage | memory load percentage ] of module slot_number in chassis
chassis_number (member-name ) exceeds overflow protection threshold [CPU percentage | memory
percentage ]. System may be oversubscribed on member failure.
• %ASA-6-748009: [CPU load percentage | memory load percentage] of chassis chassis_number exceeds
overflow protection threshold [CPU percentage | memory percentage}. System may be oversubscribed
on chassis failure.
• %ASA-6-803001: Flow offloaded: connection conn_id outside_ifc:outside_addr/outside_port
(mapped_addr/mapped_port) inside_ifc:inside_addr/inside_port (mapped_addr/mapped_port) Protocol
• %ASA-6-803002: Flow is no longer offloaded: connection conn_id outside_ifc:outside_addr/outside_port
(mapped_addr/mapped_port) inside_ifc:inside_addr/inside_port (mapped_addr/mapped_port) Protocol
• %ASA-6-751023: Local a:p Remote: a:p Username:n Unknown client connection
• %ASA-6-751026: Local: localIP:port Remote: remoteIP:port Username: username/group IKEv2 Client
OS: client-os Client: client-name client-version
• %ASA-6-776008: CTS SXP: Connection with peer IP (instance connection instance num) state changed
from original state to final state.
• %ASA-6-776251: CTS SGT-MAP: Binding binding IP - SGname(SGT) from source name added to
binding manager.
• %ASA-6-776253: CTS SGT-MAP: Binding binding IP - new SGname(SGT) from new source name
changed from old sgt: old SGname(SGT) from old source old source name.
• %ASA-6-776303: CTS Policy: Security-group name "sgname" is resolved to security-group tag sgt
• %ASA-6-776311: CTS Policy: Previously unresolved security-group name "sgname" is now resolved
to security-group tag sgt
• %ASA-6-767001: Inspect-name: Dropping an unsupported IPv6/IP46/IP64 packet from interface:IP
Addr to interface:IP Addr (fail-close)
• %ASA-6-775001: Scansafe: protocol connection conn_id from interface_name:real_address/real_port
[(idfw_user)] to interface_name:real_address/real_port redirected to
server_interface_name:server_ip_address
• %ASA-6-775003: Scansafe:protocol connection conn_id from interface_name:real_address/real_port
[(idfw_user)] to interface_name:real_address/real_port is whitelisted.
• %ASA-6-775006: Primary server interface:ip_address is not reachable and backup server
interface:ip_address is now active
• %ASA-6-772005: REAUTH: user username passed authentication
• %ASA-6-775005: Scansafe: Primary server ip_address is reachable now
• %ASA-6-778001: VXLAN: Invalid VXLAN segment-id segment-id for protocol from
ifc-name:(IP-address/port) to ifc-name:(IP-address/port).

Cisco ASA Series Syslog Messages

689
 Messages Listed by Severity Level
Informational Messages, Severity 6

• %ASA-6-778002: VXLAN: There is no VNI interface for segment-id segment-id.

• %ASA-6-778003: VXLAN: Invalid VXLAN segment-id segment-id for protocol from
ifc-name:(IP-address/port) to ifc-name:(IP-address/port) in FP.
• %ASA-6-778004: VXLAN: Invalid VXLAN header for protocol from ifc-name:(IP-address/port) to
ifc-name:(IP-address/port) in FP.
• %ASA-6-778005: VXLAN: Packet with VXLAN segment-id segment-id from ifc-name is denied by
FP L2 check.
• %ASA-6-778006: VXLAN: Invalid VXLAN UDP checksum from ifc-name:(IP-address/port) to
ifc-name:(IP-address/port) in FP.
• %ASA-6-778007: VXLAN: Packet from ifc-name:IP-address/port to IP-address/port was discarded due
to invalid NVE peer.
• %ASA-6-779001: STS: Out-tag lookup failed for in-tag segment-id of protocol from
ifc-name:IP-address/port to IP-address/port.
• %ASA-6-779002: STS: STS and NAT locate different egress interface for segment-id segment-id,
protocol from ifc-name:IP-address/port to IP-address/port
• %ASA-6-780001: RULE ENGINE: Started compilation for access-group transaction - description of
the transaction.
• %ASA-6-780002: RULE ENGINE: Finished compilation for access-group transaction - description of
the transaction.
• %ASA-6-780003: RULE ENGINE: Started compilation for nat transaction - description of the transaction.
• %ASA-6-780004: RULE ENGINE: Finished compilation for nat transaction - description of the
transaction.
• %ASA-6-802001: User username IP ip_address OS os_name UDID number MDM action session started.
• %ASA-6-802002: User username IP ip_address OS os_name UDID number MDM action session
terminated.
• %ASA-6-802005: IP ip_address Received MDM request details.
• %ASA-6-803001:Bypass is continuing after power up, no protection will be provided by the system for
traffic over GigabitEthernet 1/1-1/2
• %ASA-6-803002: No protection will be provided by the system for traffic over GigabitEthernet 1/1-1/2
• %ASA-6-803003: User disabled bypass manually on GigabitEthernet 1/1-1/2
• %ASA-6-804001: Interface GigabitEthernet1/3 1000BaseSX SFP has been inserted
• %ASA-6-804002: Interface GigabitEthernet1/3 SFP has been removed
• %ASA-6-805001: Flow offloaded: connection conn_id outside_ifc:outside_addr/outside_port
(mapped_addr/mapped_port) inside_ifc:inside_addr/inside_port (mapped_addr/mapped_port) Protocol
• %ASA-6-805002: Flow is no longer offloaded: connection conn_id outside_ifc:outside_addr/outside_port
(mapped_addr/mapped_port) inside_ifc:inside_addr/inside_port (mapped_addr/mapped_port) Protocol
• %ASA-6-805003: Flow could not be offloaded: connection <conn_id>
<outside_ifc>:<outside_addr>/<outside_port> (<mapped_addr>/<mapped_port>) <
inside_ifc>:<inside_addr>/<inside_port> (<mapped_addr>/<mapped_port>) <Protocol>

Cisco ASA Series Syslog Messages

690
 Messages Listed by Severity Level
Debugging Messages, Severity 7

• %ASA-6-8300001: VPN session redistribution <variable 1>

• %ASA-6-8300002: Moved <variable 1> sessions to <variable 2>
• %ASA-6-8300004: <variable 1> request to move <variable 2> sessions from <variable 3> to <variable
4>

Debugging Messages, Severity 7

The following messages appear at severity 7, debugging:
• %ASA-7-108006: Detected ESMTP size violation from src_ifc:sip|sport to dest_ifc:dip|dport;declared
size is: decl_size, actual size is act_size.
• %ASA-7-109014: A non-Telnet connection was denied to the configured virtual Telnet IP address.
• %ASA-7-109021: Uauth null proxy error
• %ASA-7-111009: User user executed cmd:string
• %ASA-7-113028: Extraction of username from VPN client certificate has string. [Request num]
• %ASA-7-199019: syslog
• %ASA-7-304005: URL Server IP_address request pending URL url
• %ASA-7-304009: Ran out of buffer blocks specified by url-block command
• %ASA-7-333004: EAP-SQ response invalid - context:EAP-context
• %ASA-7-333005: EAP-SQ response contains invalid TLV(s) - context:EAP-context
• %ASA-7-333006: EAP-SQ response with missing TLV(s) - context:EAP-context
• %ASA-7-333007: EAP-SQ response TLV has invalid length - context:EAP-context
• %ASA-7-333008: EAP-SQ response has invalid nonce TLV - context:EAP-context
• %ASA-7-335007: NAC Default ACL not configured - host-address
• %ASA-7-342001: REST API Agent started successfully.
• %ASA-7-342005: REST API image has been installed successfully.
• %ASA-7-342007: REST API image has been uninstalled successfully.
• %ASA-7-419003: Cleared TCP urgent flag
• %ASA-7-421004: Failed to inject {TCP|UDP} packet from IP_address/port to IP_address/port
• %ASA-7-609001: Built local-host zone_name/*: ip_address
• %ASA-7-609002: Teardown local-host zone_name/*: ip_address duration time
• %ASA-7-701001: alloc_user() out of Tcp_user objects
• %ASA-7-701002: alloc_user() out of Tcp_proxy objects
• %ASA-7-702307: IPSEC: An direction tunnel_type SA (SPI=spi) between local_IP and remote_IP
(username) is rekeying due to data rollover.

Cisco ASA Series Syslog Messages

691
 Messages Listed by Severity Level
Debugging Messages, Severity 7

• %ASA-7-703001: H.225 message received from interface_name:IP_address/port to

interface_name:IP_address/port is using an unsupported version number
• %ASA-7-703002: Received H.225 Release Complete with newConnectionNeeded for
interface_name:IP_address to interface_name:IP_address/port
• %ASA-7-703008: Allowing early-message: %s before SETUP from %s:%Q/%d to %s:%Q/%d
• %ASA-7-709001: FO replication failed: cmd=command returned=code
• %ASA-7-709002: FO unreplicable: cmd=command
• %ASA-7-710001: TCP access requested from source_address/source_port to
interface_name:dest_address/service
• %ASA-7-710002: {TCP|UDP} access permitted from source_address/source_port to
interface_name:dest_address/service
• %ASA-7-710004: TCP connection limit exceeded from Src_ip/Src_port to In_name:Dest_ip/Dest_port
(current connections/connection limit = Curr_conn/Conn_lmt)
• %ASA-7-710005: {TCP|UDP} request discarded from source_address/source_port to
interface_name:dest_address/service
• %ASA-7-710006: protocol request discarded from source_address to interface_name:dest_address
• %ASA-7-710007: NAT-T keepalive received from 86.1.161.1/1028 to outside:86:1.129.1/4500
• %ASA-7-711001: debug_trace_msg
• %ASA-7-711003: Unknown/Invalid interface identifier(vpifnum) detected.
• %ASA-7-711006: CPU profiling has started for n-samples samples. Reason: reason-string.
• %ASA-7-713024: Group group IP ip Received local Proxy Host data in ID Payload: Address IP_address,
Protocol protocol, Port port
• %ASA-7-713025: Received remote Proxy Host data in ID Payload: Address IP_address, Protocol
protocol, Port port
• %ASA-7-713028: Received local Proxy Range data in ID Payload: Addresses IP_address - IP_address,
Protocol protocol, Port port
• %ASA-7-713029: Received remote Proxy Range data in ID Payload: Addresses IP_address - IP_address,
Protocol protocol, Port port
• %ASA-7-713034: Received local IP Proxy Subnet data in ID Payload: Address IP_address, Mask
netmask, Protocol protocol, Port port
• %ASA-7-713035: Group group IP ip Received remote IP Proxy Subnet data in ID Payload: Address
IP_address, Mask netmask, Protocol protocol, Port port
• %ASA-7-713039: Send failure: Bytes (number), Peer: IP_address
• %ASA-7-713040: Could not find connection entry and can not encrypt: msgid message_number
• %ASA-7-713052: User (user) authenticated.
• %ASA-7-713066: IKE Remote Peer configured for SA: SA_name
• %ASA-7-713094: Cert validation failure: handle invalid for Main/Aggressive Mode Initiator/Responder!
• %ASA-7-713099: Tunnel Rejected: Received NONCE length number is out of range!

Cisco ASA Series Syslog Messages

692
Messages Listed by Severity Level
Debugging Messages, Severity 7

• %ASA-7-713103: Invalid (NULL) secret key detected while computing hash

• %ASA-7-713104: Attempt to get Phase 1 ID data failed while hash computation
• %ASA-7-713113: Deleting IKE SA with associated IPSec connection entries. IKE peer: IP_address,
SA address: internal_SA_address, tunnel count: count
• %ASA-7-713114: Connection entry (conn entry internal address) points to IKE SA (SA_internal_address)
for peer IP_address, but cookies don't match
• %ASA-7-713117: Received Invalid SPI notify (SPI SPI_Value)!
• %ASA-7-713121: Keep-alive type for this connection: keepalive_type
• %ASA-7-713143: Processing firewall record. Vendor: vendor(id), Product: product(id), Caps:
capability_value, Version Number: version_number, Version String: version_text
• %ASA-7-713160: Remote user (session Id - id) has been granted access by the Firewall Server
• %ASA-7-713164: The Firewall Server has requested a list of active user sessions
• %ASA-7-713169: IKE Received delete for rekeyed SA IKE peer: IP_address, SA address:
internal_SA_address, tunnelCnt: tunnel_count
• %ASA-7-713170: Group group IP ip IKE Received delete for rekeyed centry IKE peer: IP_address,
centry address: internal_address, msgid: id
• %ASA-7-713171: NAT-Traversal sending NAT-Original-Address payload
• %ASA-7-713187: Tunnel Rejected: IKE peer does not match remote peer as defined in L2L policy IKE
peer address: IP_address, Remote peer address: IP_address
• %ASA-7-713190: Got bad refCnt (ref_count_value) assigning IP_address (IP_address)
• %ASA-7-713204: Adding static route for client address: IP_address
• %ASA-7-713221: Static Crypto Map check, checking map = crypto_map_tag, seq = seq_number...
• %ASA-7-713222: Group group Username username IP ip Static Crypto Map check, map =
crypto_map_tag, seq = seq_number, ACL does not match proxy IDs src:source_address dst:dest_address
• %ASA-7-713223: Static Crypto Map check, map = crypto_map_tag, seq = seq_number, no ACL
configured
• %ASA-7-713224: Static Crypto Map Check by-passed: Crypto map entry incomplete!
• %ASA-7-713225: [IKEv1], Static Crypto Map check, map map_name, seq = sequence_number is a
successful match
• %ASA-7-713233: (VPN-unit) Remote network (remote network) validated for network extension mode.
• %ASA-7-713234: (VPN-unit) Remote network (remote network) from network extension mode client
mismatches AAA configuration (aaa network).
• %ASA-7-713236: IKE_DECODE tx/rx Message (msgid=msgid) with payloads:payload1 (payload1_len)
+ payload2 (payload2_len)...total length: tlen
• %ASA-7-713263: Received local IP Proxy Subnet data in ID Payload: Address IP_address, Mask
/prefix_len, Protocol protocol, Port port

Cisco ASA Series Syslog Messages

693
 Messages Listed by Severity Level
Debugging Messages, Severity 7

• %ASA-7-713264: Received local IP Proxy Subnet data in ID Payload: Address IP_address, Mask
/prefix_len, Protocol protocol, Port port {“Received remote IP Proxy Subnet data in ID Payload: Address
%a, Mask/%d, Protocol %u, Port %u”}
• %ASA-7-713273: Deleting static route for client address: IP_Address IP_Address address of client
whose route is being removed
• %ASA-7-713906: Descriptive_event_string.
• %ASA-7-714001: description_of_event_or_packet
• %ASA-7-714002: IKE Initiator starting QM: msg id = message_number
• %ASA-7-714003: IKE Responder starting QM: msg id = message_number
• %ASA-7-714004: IKE Initiator sending 1st QM pkt: msg id = message_number
• %ASA-7-714005: IKE Responder sending 2nd QM pkt: msg id = message_number
• %ASA-7-714006: IKE Initiator sending 3rd QM pkt: msg id = message_number
• %ASA-7-714007: IKE Initiator sending Initial Contact
• %ASA-7-714011: Description of received ID values
• %ASA-7-715001: Descriptive statement
• %ASA-7-715004: subroutine name() Q Send failure: RetCode (return_code)
• %ASA-7-715005: subroutine name() Bad message code: Code (message_code)
• %ASA-7-715006: IKE got SPI from key engine: SPI = SPI_value
• %ASA-7-715007: IKE got a KEY_ADD msg for SA: SPI = SPI_value
• %ASA-7-715008: Could not delete SA SA_address, refCnt = number, caller = calling_subroutine_address
• %ASA-7-715009: IKE Deleting SA: Remote Proxy IP_address, Local Proxy IP_address
• %ASA-7-715013: Tunnel negotiation in progress for destination IP_address, discarding data
• %ASA-7-715018: IP Range type id was loaded: Direction %s, From: %a, Through: %a
• %ASA-7-715019: Group group Username username IP ip IKEGetUserAttributes: Attribute name =
name
• %ASA-7-715020: construct_cfg_set: Attribute name = name
• %ASA-7-715021: Delay Quick Mode processing, Cert/Trans Exch/RM DSID in progress
• %ASA-7-715022: Resume Quick Mode processing, Cert/Trans Exch/RM DSID completed
• %ASA-7-715027: IPSec SA Proposal # chosen_proposal, Transform # chosen_transform acceptable
Matches global IPSec SA entry # crypto_map_index
• %ASA-7-715028: IKE SA Proposal # 1, Transform # chosen_transform acceptable Matches global IKE
entry # crypto_map_index
• %ASA-7-715031: Obtained IP addr (%s) prior to initiating Mode Cfg (XAuth %s)
• %ASA-7-715032: Sending subnet mask (%s) to remote client
• %ASA-7-715033: Processing CONNECTED notify (MsgId message_number)
• %ASA-7-715034: action IOS keep alive payload: proposal=time 1/time 2 sec.

Cisco ASA Series Syslog Messages

694
Messages Listed by Severity Level
Debugging Messages, Severity 7

• %ASA-7-715035: Starting IOS keepalive monitor: seconds sec.

• %ASA-7-715036: Sending keep-alive of type notify_type (seq number number)
• %ASA-7-715037: Unknown IOS Vendor ID version: major.minor.variance
• %ASA-7-715038: action Spoofing_information Vendor ID payload (version: major.minor.variance,
capabilities: value)
• %ASA-7-715039: Unexpected cleanup of tunnel table entry during SA delete.
• %ASA-7-715040: Deleting active auth handle during SA deletion: handle = internal_authentication_handle
• %ASA-7-715041: Received keep-alive of type keepalive_type, not the negotiated type
• %ASA-7-715042: IKE received response of type failure_type to a request from the IP_address utility
• %ASA-7-715044: Ignoring Keepalive payload from vendor not support KeepAlive capability
• %ASA-7-715045: ERROR: malformed Keepalive payload
• %ASA-7-715046: Group = groupname, Username = username, IP = IP_address, constructing
payload_description payload
• %ASA-7-715047: processing payload_description payload
• %ASA-7-715048: Send VID_type VID
• %ASA-7-715049: Received VID_type VID
• %ASA-7-715050: Claims to be IOS but failed authentication
• %ASA-7-715051: Received unexpected TLV type TLV_type while processing FWTYPE ModeCfg
Reply
• %ASA-7-715052: Old P1 SA is being deleted but new SA is DEAD, cannot transition centries
• %ASA-7-715053: MODE_CFG: Received request for attribute_info!
• %ASA-7-715054: MODE_CFG: Received attribute_name reply: value
• %ASA-7-715055: Send attribute_name
• %ASA-7-715056: Client is configured for TCP_transparency
• %ASA-7-715057: Auto-detected a NAT device with NAT-Traversal. Ignoring IPSec-over-UDP
configuration.
• %ASA-7-715058: NAT-Discovery payloads missing. Aborting NAT-Traversal.
• %ASA-7-715059: Proposing/Selecting only UDP-Encapsulated-Tunnel and UDP-Encapsulated-Transport
modes defined by NAT-Traversal
• %ASA-7-715060: Dropped received IKE fragment. Reason: reason
• %ASA-7-715061: Rcv'd fragment from a new fragmentation set. Deleting any old fragments.
• %ASA-7-715062: Error assembling fragments! Fragment numbers are non-continuous.
• %ASA-7-715063: Successfully assembled an encrypted pkt from rcv'd fragments!
• %ASA-7-715064 -- IKE Peer included IKE fragmentation capability flags: Main Mode: true/false
Aggressive Mode: true/false

Cisco ASA Series Syslog Messages

695
 Messages Listed by Severity Level
Debugging Messages, Severity 7

• %ASA-7-715065: IKE state_machine subtype FSM error history (struct data_structure_address) state,
event: state/event pairs
• %ASA-7-715066: Can't load an IPSec SA! The corresponding IKE SA contains an invalid logical ID.
• %ASA-7-715067: QM IsRekeyed: existing sa from different peer, rejecting new sa
• %ASA-7-715068: QM IsRekeyed: duplicate sa found by address, deleting old sa
• %ASA-7-715069: Invalid ESP SPI size of SPI_size
• %ASA-7-715070: Invalid IPComp SPI size of SPI_size
• %ASA-7-715071: AH proposal not supported
• %ASA-7-715072: Received proposal with unknown protocol ID protocol_ID
• %ASA-7-715074: Could not retrieve authentication attributes for peer IP_address
• %ASA-7-715075: Group = group_name, IP = IP_address Received keep-alive of type message_type
(seq number number)
• %ASA-7-715076: Computing hash for ISAKMP
• %ASA-7-715077: Pitcher: msg string, spi spi
• %ASA-7-715078: Received %s LAM attribute
• %ASA-7-715079: INTERNAL_ADDRESS: Received request for %s
• %ASA-7-715080: VPN: Starting P2 rekey timer: 28800 seconds.
• %ASA-7-716008: WebVPN ACL: action
• %ASA-7-716010: Group group User user Browse network.
• %ASA-7-716011: Group group User user Browse domain domain.
• %ASA-7-716012: Group group User user Browse directory directory.
• %ASA-7-716013: Group group User user Close file filename.
• %ASA-7-716014: Group group User user View file filename.
• %ASA-7-716015: Group group User user Remove file filename.
• %ASA-7-716016: Group group User user Rename file old_filename to new_filename.
• %ASA-7-716017: Group group User user Modify file filename.
• %ASA-7-716018: Group group User user Create file filename.
• %ASA-7-716019: Group group User user Create directory directory.
• %ASA-7-716020: Group group User user Remove directory directory.
• %ASA-7-716021: File access DENIED, filename.
• %ASA-7-716024: Group name User user Unable to browse the network.Error: description
• %ASA-7-716025: Group name User user Unable to browse domain domain. Error: description
• %ASA-7-716026: Group name User user Unable to browse directory directory. Error: description
• %ASA-7-716027: Group name User user Unable to view file filename. Error: description

Cisco ASA Series Syslog Messages

696
Messages Listed by Severity Level
Debugging Messages, Severity 7

• %ASA-7-716028: Group name User user Unable to remove file filename. Error: description
• %ASA-7-716029: Group name User user Unable to rename file filename. Error: description
• %ASA-7-716030: Group name User user Unable to modify file filename. Error: description
• %ASA-7-716031: Group name User user Unable to create file filename. Error: description
• %ASA-7-716032: Group name User user Unable to create folder folder. Error: description
• %ASA-7-716033: Group name User user Unable to remove folder folder. Error: description
• %ASA-7-716034: Group name User user Unable to write to file filename.
• %ASA-7-716035: Group name User user Unable to read file filename.
• %ASA-7-716036: Group name User user File Access: User user logged into the server server.
• %ASA-7-716037: Group name User user File Access: User user failed to login into the server server.
• %ASA-7-716603: Received size-recv KB Hostscan data from IP src-ip.
• %ASA-7-717024: Checking CRL from trustpoint: trustpoint name for purpose
• %ASA-7-717025: Validating certificate chain containing number of certs certificate(s).
• %ASA-7-717029: Identified client certificate within certificate chain. serial number: serial_number,
subject name: subject_name.
• %ASA-7-717030: Found a suitable trustpoint trustpoint name to validate certificate.
• %ASA-7-717034: No-check extension found in certificate. OCSP check bypassed.
• ASA-7-717036: Looking for a tunnel group match based on certificate maps for peer certificate with
certificate_identifier.
• %ASA-7-717038: Tunnel group match found. Tunnel Group: tunnel_group_name, Peer certificate:
certificate_identifier.
• %ASA-7-717041: Local CA Server event: event info.
• %ASA-7-717045:Local CA Server CRL info: info
• %ASA-7-718001: Internal interprocess communication queue send failure: code error_code
• %ASA-7-718017: Got timeout for unknown peer IP_address msg type message_type
• %ASA-7-718018: Send KEEPALIVE request failure to IP_address
• %ASA-7-718019: Sent KEEPALIVE request to IP_address
• %ASA-7-718020: Send KEEPALIVE response failure to IP_address
• %ASA-7-718021: Sent KEEPALIVE response to IP_address
• %ASA-7-718022: Received KEEPALIVE request from IP_address
• %ASA-7-718023: Received KEEPALIVE response from IP_address
• %ASA-7-718025: Sent CFG UPDATE to IP_address
• %ASA-7-718026: Received CFG UPDATE from IP_address
• %ASA-7-718029: Sent OOS indicator to IP_address
• %ASA-7-718034: Sent TOPOLOGY indicator to IP_address

Cisco ASA Series Syslog Messages

697
 Messages Listed by Severity Level
Debugging Messages, Severity 7

• %ASA-7-718035: Received TOPOLOGY indicator from IP_address

• %ASA-7-718036: Process timeout for req-type type_value, exid exchange_ID, peer IP_address
• %ASA-7-718041: Timeout [msgType=type] processed with no callback
• %ASA-7-718046: Create group policy policy_name
• %ASA-7-718047: Fail to create group policy policy_name
• %ASA-7-718049: Created secure tunnel to peer IP_address
• %ASA-7-718056: Deleted Master peer, IP IP_address
• %ASA-7-718058: State machine return code: action_routine, return_code
• %ASA-7-718059: State machine function trace: state=state_name, event=event_name, func=action_routine
• %ASA-7-718088: Possible VPN LB misconfiguration. Offending device MAC MAC_address.
• %ASA-7-719005: FSM NAME has been created using protocol for session pointer from source_address.
• %ASA-7-719006: Email Proxy session pointer has timed out for source_address because of network
congestion.
• %ASA-7-719007: Email Proxy session pointer cannot be found for source_address.
• %ASA-7-719009: Email Proxy service is starting.
• %ASA-7-719015: Parsed emailproxy session pointer from source_address username: mailuser =
mail_user, vpnuser = VPN_user, mailserver = server
• %ASA-7-719016: Parsed emailproxy session pointer from source_address password: mailpass = ******,
vpnpass= ******
• %ASA-7-720031: (VPN-unit) HA status callback: Invalid event received. event=event_ID.
• %ASA-7-720034: (VPN-unit) Invalid type (type) for message handler.
• %ASA-7-720041: (VPN-unit) Sending type message id to standby unit
• %ASA-7-720042: (VPN-unit) Receiving type message id from active unit
• %ASA-7-720048: (VPN-unit) FSM action trace begin: state=state, last event=event, func=function.
• %ASA-7-720049: (VPN-unit) FSM action trace end: state=state, last event=event, return=return,
func=function.
• %ASA-7-720050: (VPN-unit) Failed to remove timer. ID = id.
• %ASA-7-722029: Group group User user-name IP IP_address SVC Session Termination: Conns:
connections, DPD Conns: DPD_conns, Comp resets: compression_resets, Dcmp resets:
decompression_resets
• %ASA-7-722030: Group group User user-name IP IP_address SVC Session Termination: In: data_bytes
(+ctrl_bytes) bytes, data_pkts (+ctrl_pkts) packets, drop_pkts drops
• %ASA-7-722031: Group group User user-name IP IP_address SVC Session Termination: Out: data_bytes
(+ctrl_bytes) bytes, data_pkts (+ctrl_pkts) packets, drop_pkts drops.
• %ASA-7-723003: No memory for WebVPN Citrix ICA connection connection.
• %ASA-7-723004: WebVPN Citrix encountered bad flow control flow.

Cisco ASA Series Syslog Messages

698
Messages Listed by Severity Level
Debugging Messages, Severity 7

• %ASA-7-723005: No channel to set up WebVPN Citrix ICA connection.

• %ASA-7-723006: WebVPN Citrix SOCKS errors.
• %ASA-7-723007: WebVPN Citrix ICA connection connection list is broken.
• %ASA-7-723008: WebVPN Citrix ICA SOCKS Server server is invalid.
• %ASA-7-723009: Group group-name, User user-name, IP IP_address: WebVPN Citrix received data
on invalid connection connection.
• %ASA-7-723010: Group group-name, User user-name, IP IP_address: WebVPN Citrix received closing
channel channel for invalid connection connection.
• %ASA-7-723011: Group group-name, User user-name, IP IP_address: WebVPN Citrix receives bad
SOCKS socks message length msg-length. Expected length is exp-msg-length.
• %ASA-7-723012: Group group-name, User user-name, IP IP_address: WebVPN Citrix received bad
SOCKS socks message format.
• %ASA-7-723013: WebVPN Citrix encountered invalid connection connection during periodic timeout.
• %ASA-7-723014: Group group-name, User user-name, IP IP_address: WebVPN Citrix TCP connection
connection to server server on channel channel initiated.
• %ASA-7-725008: SSL peer-type interface:src-ip/src-port to dst-ip/dst-port proposes the following n
cipher(s).
• %ASA-7-725009: Device proposes the following n cipher(s) peer-type interface:src-ip/src-port to
dst-ip/dst-port.
• %ASA-7-725010: Device supports the following n cipher(s).
• %ASA-7-725011: Cipher[order]: cipher_name
• %ASA-7-725012: Device chooses cipher cipher for the SSL session with peer-type interface:src-ip/src-port
to dst-ip/dst-port.
• %ASA-7-725013: SSL peer-type interface:src-ip/src-port to dst-ip/dst-port chooses cipher cipher
• %ASA-7-725014: SSL lib error. Function: function Reason: reason
• %ASA-7-725017: No certificates received during the handshake with %s %s:%B/%d to %B/%d for %s
session
• %ASA-7-730001: Group groupname, User username, IP ipaddr: VLAN MAPPING to VLAN vlanid
• %ASA-7-730002: Group groupname, User username, IP ipaddr: VLAN MAPPING to VLAN vlanid
failed
• %ASA-7-730003: NACApp sets IP ipaddr VLAN to vlanid
• %ASA-7-730006: Group groupname, User username, IP ipaddr: is on NACApp AUTH VLAN vlanid.
• %ASA-7-73007: Group groupname, User username, IP ipaddr: changed VLAN to <%s> ID vlanid
• %ASA-7-730010: Group groupname, User username, IP ipaddr, VLAN Mapping is enabled on VLAN
vlanid.
• %ASA-7-734003: DAP: User name, Addr ipaddr: Session Attribute: attr name/value
• %ASA-7-737001: IPAA: Received message ‘message-type’

Cisco ASA Series Syslog Messages

699
 Messages Listed by Severity Level
Variables Used in Syslog Messages

• %ASA-7-737035: IPAA: Session=<session>, '<message type>' message queued

• %ASA-7-747005: Clustering: State machine notify event event-name (event-id, ptr-in-hex, ptr-in-hex)
• %ASA-7-747006: Clustering: State machine is at state state-name
• %ASA-7-751003: Local: localIP:port Remote:remoteIP:port Username: username/group Need to send
a DPD message to peer
• %ASA-7-752002: Tunnel Manager Removed entry. Map Tag = mapTag. Map Sequence Number =
mapSeq.
• %ASA-7-752008: Duplicate entry already in Tunnel Manager.
• %ASA-7-776012: CTS SXP: timer name timer started for connection with peer peer IP.
• %ASA-7-776013: CTS SXP: timer name timer stopped for connection with peer peer IP.
• %ASA-7-776014: CTS SXP: SXP received binding forwarding request (action) binding binding IP -
SGname(SGT).
• %ASA-7-776015: CTS SXP: Binding binding IP - SGname(SGT) is forwarded to peer peer IP (instance
connection instance num).
• %ASA-7-776016: CTS SXP: Binding binding IP - SGName(SGT) from peer peer IP (instance binding's
connection instance num) changed from old instance: old instance num, old sgt: old SGName(SGT).
• %ASA-7-776017: CTS SXP: Binding binding IP - SGname(SGT) from peer peer IP (instance connection
instance num) deleted in SXP database.
• %ASA-7-776018: CTS SXP: Binding binding IP - SGname(SGT) from peer peer IP (instance connection
instance num) added in SXP database.
• %ASA-7-776019: CTS SXP: Binding binding IP - SGname(SGT) action taken. Update binding manager.
• %ASA-7-776301: CTS Policy: Security-group tag sgt is mapped to security-group name "sgname"
• %ASA-7-776302: CTS Policy: Unknown security-group tag sgt referenced in policies
• %ASA-7-776307: CTS Policy: Security-group name for security-group tag sgt renamed from old_sgname"
to "new_sgname"
• %ASA-7-776308: CTS Policy: Previously unknown security-group tag sgt is now mapped to
security-group name "sgname"
• %ASA-7-785001: Clustering: Ownership for existing flow from <in_interface>:<src_ip_addr>/<src_port>
to <out_interface>:<dest_ip_addr>/<dest_port> moved from unit <old-owner-unit-id> at site <old-site-id>
to <new-owner-unit-id> at site <old-site-id> due to <reason>.

Variables Used in Syslog Messages

Syslog messages often include variables. The following table lists most variables that are used in this guide
to describe syslog messages. Some variables that appear in only one syslog message are not listed.
Variable Fields in Syslog Messages

Variable Description
acl_ID An ACL name.

Cisco ASA Series Syslog Messages

700
Messages Listed by Severity Level
Variables Used in Syslog Messages

Variable Description
bytes The number of bytes.

code A decimal number returned by the syslog message to

indicate the cause or source of the error, according to
the syslog message generated.

command A command name.

command_modifier The command_modifier is one of the following

strings:
• cmd (this string means the command has no
modifier)
• clear
• no
• show

connections The number of connections.

connection_type The connection type:

• SIGNALLING UDP
• SIGNALLING TCP
• SUBSCRIBE UDP
• SUBSCRIBE TCP
• Via UDP
• Route
• RTP
• RTCP

dec Decimal number.

dest_address The destination address of a packet.

dest_port The destination port number.

device The memory storage device. For example, the floppy

disk, internal flash memory, TFTP, the failover
standby unit, or the console terminal.

econns Number of embryonic connections.

Cisco ASA Series Syslog Messages

701
 Messages Listed by Severity Level
Variables Used in Syslog Messages

Variable Description
elimit Number of embryonic connections specified in the
static or nat command.

filename A filename of the type ASAimage, ASDM file, or

configuration.

ftp-server External FTP server name or IP address.

gateway_address The network gateway IP address.

global_address Global IP address, an address on a lower security

level interface.

global_port The global port number.

hex Hexadecimal number.

inside_address Inside (or local) IP address, an address on a higher

security level interface.

inside_port The inside port number.

interface_name The name of the interface.

IP_address IP address in the form n n n n , where n is an integer

from 1 to 255.

MAC_address The MAC address.

mapped_address The translated IP address.

mapped_port The translated port number.

message_class Category of syslog message associated with a

functional area of the ASA.

message_list Name of a file you create containing a list of syslog

message ID numbers, classes, or severity levels.

message_number The syslog message ID.

nconns Number of connections permitted for the static or

xlate table.

netmask The subnet mask.

number A number. The exact form depends on the syslog

message.

Cisco ASA Series Syslog Messages

702
Messages Listed by Severity Level
Variables Used in Syslog Messages

Variable Description
octal Octal number.

outside_address Outside (or foreign) IP address, an address of a syslog

server typically on a lower security level interface in
a network beyond the outside router.

outside_port The outside port number.

port The TCP or UDP port number.

privilege_level The user privilege level.

protocol The protocol of the packet, for example, ICMP, TCP,

or UDP.

real_address The real IP address, before NAT.

real_port The real port number, before NAT.

reason A text string describing the reason for the syslog

message.

service The service specified by the packet, for example,

SNMP or Telnet.

severity_level The severity level of a syslog message.

source_address The source address of a packet.

source_port The source port number.

string Text string (for example, a username).

tcp_flags Flags in the TCP header such as:

• ACK
• FIN
• PSH
• RST
• SYN
• URG

time Duration, in the format hh mm ss

url A URL.

Cisco ASA Series Syslog Messages

703
 Messages Listed by Severity Level
Variables Used in Syslog Messages

Variable Description
user A username.

Cisco ASA Series Syslog Messages

704
 INDEX

4GE SSM 63, 73 ACLs (continued)

no ACL configured 362
packet denied 27
parsing error 36
A peer context ID 445
AAA xvii, 35, 36, 37, 38, 47, 48, 49, 50, 51, 205, 206, 216, 290, 323, 452, peer context IDaccess-list commandaccess-list
453, 454 commandaccess-list command 445
authentication 50, 453 to permit traffic on UDP port 53 445
authorization 37 peer IP address not set 445
messages 35, 36, 38, 47, 48, 49, 50, 51, 205, 206, 216, 290, 323 proxy ID mismatch 361
server xvii, 37, 38, 50, 205, 290, 452, 453, 454 SoftNP error 447, 448
ABR 137 split tunneling policy 347
without backbone area 137 unsupported format 51
access denied 122 WebVPN 395, 396, 452, 453
URL 122 ACL ID not found 453
access lists 402 parse error 395, 396, 452
See ACLs 402 user authorization failure 453
access permittedUDP 327 address translation slots 89, 209
access permittedTCP 327 no more available 209
access permitted 327 no more available address translation slots, no more
access requestedTCP 326 available 89
access requested 326 anchor count negative 171
access-list command 28, 29, 36 area border router 137
deny-flow-max optionaccess-list deny-flow-max command 29 See ABR 137
interval option 28 ARP packet mismatch 208
omitting 36 ARP poisoning attackattacks 208
access-list commandaccess-list commandaccess-list ARP poisoning 208
commandaccess-list command 24, 28, 118 ARP spoofing attack 147
to permit traffic on UDP port 53 24 asymmetric routing 26
to permit traffic on UDP port 53access-list command 24, 28, attacks 31, 36, 147, 148
118 ARP spoofing 147, 148
ACLs 27, 28, 29, 36, 37, 51, 118, 337, 347, 361, 362, 395, 396, 402, 445, DoS 36
447, 448, 452, 453 spoofing 147, 148
ACL_ID 402 suspicious e-mail address pattern 31
compilation out of memory 27 Auth from IP address/port to IP address/port failed 33
configuration error 36 Auth start for user 33
crypto map 337 Authen Session End 35
deny 118 authentication 34, 290
deny-flows 29 failed 34
empty ACL downloaded 36 request 290
failed check 37 request succeeds 34
logging matches 28 response 290

Cisco ASA Series Syslog Messages

IN-1
 Index

authorization 34, 302, 303 deny (continued)

command 302 IP from address to address 24
user 303 IP spoof 25
user denied 34 self route 24
Auto Update URL unreachable 309 TCP (no connection) 25
device pass through 307
disabledEasy VPN Remote 307
device pass through 307
B disabled 307
backup server list 305, 306 enabledEasy VPN Remote 307
downloadedEasy VPN Remote 305 device pass through 307
backup server list 305 enabled 307
downloaded 305 DNS HINFO request attackattacks 189
errorEasy VPN Remote 306 DNS HINFO request 189
backup server list 306 DNS query or response is denied 24
error 306 DNS request for all records attackattacks 189
bridge table 225 DNS request for all records 189
full 225 DNS server too slow 24
broadcast, invalid source address 25 DNS zone transfer attackattacks 189
built H245 connection 107 DNS zone transfer 189
DNS zone transfer from high port attackattacks 189
DNS zone transfer from high port 189
DoS attackattacks 29, 90, 212
C DoS 29, 90, 212
cannot specify PAT host 25
certificate data could not be verified 419
classes, logging xvii E
message class variables xvii
clear command 212 Easy VPN Remote 308
local-host option 212 SUA 308
config commandconfig commandconfig command 46 disabled 308
configuration 45, 224, 325 embryonic limit exceeded 85
erase 45
replication 325
beginning 325 F
failed 325
status changed 224 failover 1, 2, 7, 8, 9, 10, 11, 91, 92, 93, 326, 455, 456, 457, 458, 459, 460,
configure commandconfigure commandconfigure command 46 463, 464, 466, 467
connection limit exceeded 86, 87 bad cable 1
connection limit exceededTCP 327, 691 block allocation failed 7
connection limit exceeded 327, 691 cable communication failed 8
CTIQBE 320 cable not connected 1
connection object pre-allocation 320 cable status 2
unsupported version 320 configuration replication 8
configuration replication failed 326
continuous failovers 9
failover command message dropped 9
D incompatible software on mate 10
deny 24, 25 interface link down 11
inbound from outside 24 LAN interface down 8
inbound ICMP 25 license mismatch with mate 11
inbound UDP 24 lost communications with mate 7
inbound UDP due to query/response 24 mate card configuration mismatch 11

Cisco ASA Series Syslog Messages

IN-2
 Index

failover (continued) H
mate has different chassis 11
mate may be disabled 10 H.225 210
operational mode mismatch with mate 11 H.245 connection 107
peer LAN link down 9 foreign addressH.245H.245 107
replication interrupted 9 H.323 324
show failover command 466 unsupported packet version 324
standby unit failed to sync 8 H.323H.323 107
stateful error 91 back-connection, preallocated 107
stateful failover 91, 92, 93 handle not allocated 170
VPN failover 455, 456, 457, 458, 459, 460, 463, 464, 467 hello packet with duplicate router IDOSPF 215
buffer error 459 hello packet with duplicate router ID 215
client being disabled 457 host limit 212
CTCP flow handle error 463 host move 224
failed to allocate chunk 456 hostile event 205
failed to initialize 455 hostile eventhostile event 26
memory allocation error 457 firewall circumventedhostile eventhostile event 26
non-block message not sent 460 HTTPS process limit 37
registration failure 456
SDI node secret file failed to synchronize 467
standby unit received corrupted message from active I
unit 464
state update message failure 464 ICMP 25
timer error 459 packet deniedconduit command 25
trustpoint certification failure 458 permit ICMP option 25
trustpoint name not found 460 packet denieddropping echo request 25
unable to add to message queue 463 IDB initializatrionOSPF 138
version control block failure 457 IDB initializatrion 138
failover command 4, 9, 461 inbound TCP connection denied 23
active option 461 inspect ESMTP command 31
active optionfailover command 4 insufficient memory 89, 209
active optionfailover command 4 error caused by 89, 209
active option 4 interface 99, 309
failover commandfailover command 6 virtualinterface 99
failover messages 1, 2, 325 PPP virtualvirtual interfacePPP virtual interface 99
failover messagestesting 7 zero bandwidthbandwidth 309
interface 7 reported as zero 309
filter allow command 123 Internet phone, detecting use ofdetecting use of Internet phone 107
filter command 122 invalid character replaced in e-mail address 31
allow optionfilter command 122 invalid source addresses 25
allow option 122 IP address 291
Flood Defender 323 DHCP client 291
floodguard commandfloodguard commandfloodguard DHCP server 291
command 34 IP fragment attackattacks 189
flow control error 171 IP fragment 189
fragmented ICMP traffic attackattacks 189 IP fragments overlap attackattacks 189
fragmented ICMP traffic 189 IP fragments overlap 189
FTP 86 IP impossible packet attackattacks 189
data connection failed 86 IP impossible packet 189
IP route counter decrement failure 213
IP routing table 30, 135, 138
attackattacks 30
IP routing table 30
creation error 135

Cisco ASA Series Syslog Messages

IN-3
 Index

IP routing table (continued) loopback network, invalid source address 25

limit exceeded 135 lost failover communications with mate 7
limit warning 135 LSA 214, 215
OSPF inconsistencyOSPF 138 default with wrong maskOSPF 215
IP routing table inconsistency 138 LSA 215
ip verify reverse-path command 27 default with wrong mask 215
ip verify reverse-path commandip verify reverse-path command 26 invalid typeOSPF 214
IPSec 47, 48, 49, 50, 51, 118, 134, 332, 335, 336, 338, 339, 340, 341, 342, LSA 214
343, 350, 354, 382, 383, 388, 390, 391, 417, 418, 441, 469 invalid type 214
connection entries 342
connections 48, 49, 50, 51, 417, 418
failure 417
cTCP tunnel 469
M
encryption 382 MAC address mismatch 208
fragmentation policy ignored 354 man in the middle attackattacks 145
negotiation 336 man in the middle 145
over UDP 350, 388 memory 7, 89, 134, 137, 309
overTCP 388 block depleted 7
packet triggered IKE 335 corruptionOSPF 309
proposal 391 checksum error 309
SA 391 insufficientinsufficient memory 89
unsupported 391 leakLSA 137
protocol 332 not foundOSPF 137
proxy mismatch 118 LSA 137
rekeying duration 338, 339 not found 137
request rejected 343 lowlow memorylow memory 134
SA 336, 340, 341, 343, 382, 383, 390, 391 failed operation 134
proposal 391 message block alloc failed 7
tunnels 47, 134, 335, 336, 354, 417, 418, 441 messages 31, 91, 92, 93, 131, 700
Mail Guard 31
SSH 131
L stateful failover 91, 92, 93
variables used in 700
L2TP 290 messages, logging xvii
tunnel 290 classes xvii
land attackattacks 26 list of xvii
land 26 Microsoft Point-to-Point Encryption 205
large ICMP traffic attackattacks 189 See MPPE 205
large ICMP traffic 189 MPPE 206
Leaving ALLOW mode, URL Server 123 encryption policy setup 206
link state advertisement 137 MS-CHAPMS-CHAP 205
See LSA 137 authentication 205
link status Up or Down 7
load balancing cluster 306
disconnectedEasy VPN Remote 306
load balancing cluster 306
N
disconnected 306 nat command 123
redirectedEasy VPN Remote 306 no associated connection within connection tableTCP 25
load balancing cluster 306 no associated connection in table 25
redirected 306 no translation group foundpacket 123
logging xvii not matched outbound NAT rules 123
classes xvii
types xvii

Cisco ASA Series Syslog Messages

IN-4
 Index

O S
OSPF 137, 214, 274, 309 security 24, 28, 274, 275
ABR without backbone area 137 breach 24
configuration change 309 context 28, 274, 275
database request from unknown neighborOSPF 214 added 274
database description from unknown neighborOSPF 214 context cannot be determined 28
hello from unknown neighbor 214 removed 275
invalid packet 214 self route 24
neighbor state changed 274 SETUP message 210
network range area changed 309 Severity level 4 269
packet of invalid length 214 ASA-4-447001 269
out of address translation slots! 89 show command 7, 23, 85, 86, 93, 212, 466
outbound deny commandoutbound deny command 23 blocks optionshow command 7
blocks option 7
failover option 93, 466
local-host option 212
P outbound optionshow command 23
packet 24, 25, 27 outbound option 23
denied 24, 25, 27 static optionshow command 85, 86
PAT 25, 89, 209 static option 86
address 89, 209 static optionshow static command 85
global address 25 version option 212
host unspecified 25 shuns 193
pdb index error 135 SIP connection 297
ping of death attackattacks 189 skinny connection 299
ping of death 189 SMTP 31
PPTP 98, 204, 289, 290 software version mismatch 226
packet out of sequence 289 split network entry duplicateEasy VPN Remote 308
tunnel 98, 290 split network entry duplicate 308
XGRE packet 204 spoofing attackattacks 25, 26, 27, 208
preallocate H323 UDP back connection 107 spoofing 25, 26, 27, 208
privilege level, changed 273 SSH 131
proxied RPC request attackattacks 189 SSM 4GE 63, 73
proxied RPC request 189 statd buffer overflow attackattacks 189
statd buffer overflow 189
stateful failover 91, 92, 93
SUA 306
R disabledEasy VPN Remote 306
RADIUS authentication 205 SUA 306
RCMD, back connection failed 86 disabled 306
reload commandreload commandreload command 46, 80 enabledEasy VPN Remote 306
request discardedUDP 328 SUA 306
request discardedTCP 328 enabled 306
request discarded 328 SYN 85
router ID allocation failureOSPF 215 attackattacks 85
router ID allocation failure 215 SYN 85
rsh commandrsh commandrsh command 86 SYNSYN 25
flag 25
system log messages xvii
classes xvii

Cisco ASA Series Syslog Messages

IN-5
 Index

T user authentication (continued)

enabledEasy VPN Remote 307
TCP 124, 327 user authentication 307
connections 327 enabled 307
translation creation failedUDP 124 error 36
translation creation failedICMP 124 user logged out 303
translation creation failed 124 username 273
TCP FIN only flags attackattacks 189 created 273
TCP FIN only flags 189 deleted 273
TCP NULL flags attackattacks 189
TCP NULL flags 189
TCP state-bypass connection creation 118
TCP state-bypass connection teardown 118 V
TCP SYN+FIN flags attackattacks 189 variables 700
TCP SYN+FIN flags 189 in messages 700
timeout uauth commandtimeout uauth command 35 in messagesmessages 700
timeouts, recommended values 212 variables used in 700
too many connections on staticconnection limit exceeded 85 list of 700
tunnel, PPTP 98 virtual linksOSPF 138
virtual linksrouter-ID resetOSPF 138
router-id resetOSPF 138
U process reset 138
vpdn group command 205
UDP 24, 123, 189, 327 VPN 134
bomb attackattacks 189 peer limit 134
UDP bomb 189 tunnel 134
chargen DoS attackattacks 189
UDP chargen DoS 189
connections 327
messages 123 W
packet 24 Websense server 122
snork attackattacks 189 write command 45, 46, 92, 93
UDP snork 189 erase option 45
unsupported application 226 standby command 93
URL 122, 123 standby option 92
buffer block space 123 write commandwrite command 46
filtering, disabledweb requests, unfiltered 122 write erase commandwrite erase command 45
Server 122
user authentication 36, 307
disabledEasy VPN Remote 307
user authentication 307 X
disabled 307
XAUTH enabledEasy VPN Remote 308
XAUTH enabled 308
XGRE, packet with invalid protocol field 204

Cisco ASA Series Syslog Messages

IN-6