UNIT-2
Topic: Training and development
Two types of training methods on the job and off the job training methods
On the job training method:
1. Job rotation: It is the process of training employees by rotating them through a series
of related jobs. Rotation not only makes a person well acquainted with different jobs,
but it also alleviates boredom and allows to develop rapport with a number of people.
Rotation must be logical.
2. Coaching: Coaching is a one-to-one training. It helps in quickly identifying the weak
areas and tries to focus on them. It also offers the benefit of transferring theory
learning to practice. The biggest problem is that it perpetrates the existing practices
and styles. In India most of the scooter mechanics are trained only through this
method.
3. Job instructions: It is a Step by step (structured) on the job training method in which a
suitable trainer:
(a) Prepares a trainee with an overview of the job, its purpose, and the results desired
(b) Demonstrates the task or the skill to the trainee
(c) Allows the trainee to show the demonstration on his or her own.
(d) Follows up to provide feedback and help.
4. Committee assignments: In this, the trainees become members of a committee.
The committee is assigned a problem to discuss and make recommendations.
5. Internship training: Under this method, instructions through theoretical and practical
aspects are provided to the trainees. Usually, students from the engineering and
commerce colleges receive this type of training for a small stipend.
6. Apprenticeship: Apprenticeship is a system of training a new generation of
practitioners of a skill. This method of training is in vogue in those trades, crafts and
technical fields in which a long period is required for gaining proficiency. The
trainees serve as apprentices to experts for long periods. They have to work in direct
association with and also under the direct supervision of their masters. The object of
such training is to make the trainees all-round craftsmen. It is an expensive method of
training. Also, there is no guarantee that the trained worker will continue to work in
the same organization after securing training. The apprentices are paid remuneration
according the apprenticeship agreements.
Off the job training method:
1. Case study method: Usually case study deals with any problem confronted by a
business which can be solved by an employee. The trainee is given an opportunity to
analyse the case and come out with all possible solutions. This method can enhance
analytic and critical thinking of an employee.
2. Incident method: Incidents are prepared on the basis of actual situations which
happened in different organizations and each employee in the training group is asked
to make decisions as if it is a real-life situation. Later on, the entire group discusses
the incident and takes decisions related to the incident on the basis of individual and
group decisions.
3. Role play: In this case also a problem situation is simulated asking the employee to
assume the role of a particular person in the situation. The participant interacts with
other participants assuming different roles. The whole play will be recorded and
trainee gets an opportunity to examine their own performance.
4. In-basket method: The employees are given information about an imaginary
company, its activities and products, HR employed and all data related to the firm.
The trainee (employee under training) has to make notes, delegate tasks and prepare
schedules within a specified time. This can develop situational judgments and quick
decision making skills of employees.
5. Business games: According to this method the trainees are divided into groups and
each group has to discuss about various activities and functions of an imaginary
organization. They will discuss and decide about various subjects like production,
promotion, pricing etc. This gives result in co-operative decision making process.
6. Grid training: The Grid Training is the comprehensive organization development
programme developed by Blake and Mouton, which focuses on the overall
development of individuals, groups and the organization as a whole. The Grid
Training programme is designed in such a way that it enables the individuals as well
as the groups to ascertain their strengths and weaknesses and focus on their skills,
knowledge and processes that are essential to perform effectively at different levels in
the organization.
7. Lectures: This will be a suitable method when the numbers of trainees are quite
large. Lectures can be very much helpful in explaining the concepts and principles
very clearly, and face to face interaction is very much possible.
8. Simulation: Under this method an imaginary situation is created and trainees are
asked to act on it. For e.g., assuming the role of a marketing manager solving the
marketing problems or creating a new strategy etc.
9. Management education: At present universities and management institutes gives
great emphasis on management education. For e.g., Mumbai University has started
bachelors and postgraduate degree in Management. Many management Institutes
provide not only degrees but also hands on experience having collaboration with
business concerns.
10. Conferences: A meeting of several people to discuss any subject is called conference.
Each participant contributes by analyzing and discussing various issues related to the
topic. Everyone can express their own view point.
