20
ACCOUNTING FOR
E-COMMERCE BUSINESS
                                                    LEARNING OUTCOMES
After studying this chapter, you would be able to:
 Define e-commerce business and understand the characteristics and
    technicalities of such type of business
 Appreciate the advantages and elements of e-commerce business
 Explain the challenges faced by the e-commerce companies
 Examine the various business models of e-commerce business
  Deal with recognition of revenues earned in the e-commerce business and
     timings for its recognition.
  Measure the costs specifically related to e-commerce business
 Deal with the Accounting Entries for GST in the e-commerce business
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      20.2             FINANCIAL REPORTING
  CHAPTER OVERVIEW
                                 Accounting for E-commerce Companies
  E-commerce business                          Various models                     Accounting
        Definition
                              Principal to       Principal to      Aggregator
                               Principal         Agent (P2A)
     Advantages of e-            (P2P)
       commerce
        business
      Elements of e-
        commerce              Inventory            Open          Managed
         business             Led Model           Market        Market Place
                                (ILM)              Place           Model
                                                  Model
     Challenges in e-
                                                  (OMP)
       commerce
        business
      Business to       Business to           Consumer to        Consumer to
       Business         Consumer             Consumer (C2C)     Business (C2B)
        (B2B)             (B2C)
                    Revenue                                     Cost
   Sale of Goods          Rendering of Services
                                                            Cost of setting the      Operational
                                                           business or website          cost
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                               ACCOUNTING FOR E-COMMERCE BUSINESS                       20.3
      1.     INTRODUCTION
Electronic commerce (e-commerce) has become a buzzword for businesses over the past few
years, with increased awareness about the use of computer and communication technologies to
simplify business procedures and increase efficiency. E-commerce is more than a technology, it
is a business model built around the application of information and communication technologies
to cover any aspect of the value chain for products and services. Perhaps the clearest indication
of the growing importance of e-commerce in the global economy is the rapidity with which internet
use has grown and spread during the last decade. The boom in e-commerce also includes
increased use of other media for trade, such as the telephone, television, fax, and electronic
payment.
In recent years e-commerce in India has managed to capture the eye-balls and also the mind-space
of the consumers at large such as never before and with this unprecedented growth, India has
become the second largest market for e-commerce.
      2.     DEFINITION OF E-COMMERCE
Electronic commerce (e-commerce) means supply of goods and/or services including digital
products over digital or electronic network. In common parlance, e-commerce is the buying and
selling of goods and services on the Internet electronically, especially the World Wide Web and
making payment electronically or via any other mode. Generally, e-commerce may be comprised
of:
•    E-tailing or "virtual storefronts" on web sites with online catalogues, sometimes gathered into
     a "virtual mail";
•    Gathering and use of demographic data through Web contacts;
•    Electronic Data Interchange (EDI), the business-to-business exchange of data
•    E-mail and e-fax and their use as media for reaching prospective and established customers
     (for example, with newsletters) including internet telephony;
•    Business-to-business buying and selling;
•    The security of business transactions services;
•    Any other activity of similar nature
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      20.4           FINANCIAL REPORTING
      3.     ADVANTAGES OF E-COMMERCE BUSINESS
E-commerce has been the catalyst for the enhancements and greater efficiency in areas that
include:
1.   Selling products and processing orders;
2.   Tracking customers’ buying habits;
3.   Presenting customers and prospects with product catalogues;
4.   Presenting financial statements to investors;
5.   Providing customers with inventory availability information;
6.   Providing message databases for off-site sales people and staff; and
7.   Processing purchase orders and invoice from suppliers.
      4.     ELEMENTS OF E-COMMERCE TRANSACTION
In an e-commerce transaction, all the traditional elements of commerce exist though with some
differences. The following elements are ordinarily present in an e-commerce transaction:
1.   A product or service;
2.   A place, namely, a website, that displays the products/services and where a business
     transaction takes place;
3.   A way for the people to visit the place (website);
4.   A way to accept orders, e.g., an on-line form;
5.   A way to accept money – normally through credit cards. Alternatively, the companies may
     use more traditional billing techniques either on-line or through the mail or cash on delivery;
6.   A facility to ship products to customers (often, outsourced). In the case of software and
     information, the product can be transferred over the Web through a file download mechanism;
7.   A way to accept rejected/returned goods and services;
8.   A way to handle warrantee claims, if necessary; and
9.   A way to provide customer service [often through e-mail, on-line forms, on-line knowledge
     bases and frequently asked questions (FAQs)].
These elements are not exhaustive considering the continuous changes in the domain of e-
commerce. Apart from the above elements of e-commerce transactions, certain facilities are also
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                                 ACCOUNTING FOR E-COMMERCE BUSINESS                  20.5
provided on the website, for example, information of the exact status of an order may be provided
to the customer.
         5.     CHALLENGES IN E-COMMERCE BUSINESS
(i)      Customer mindset
(ii)     High cash-on-delivery (COD)
(iii)    Payment Gateways have a failure rate and also has a cost associated
(iv)     Internet connectivity
(v)      Reachability
(vi)     Poor Courier Services
(vii)    Policy Related Issues
(viii)   Aggressive Pricing Strategies
(ix)     Heavy Discounts
(x)      Free Delivery
(xi)     High Commissions to vendors
(xii)    Poor Logistics & Supply Chain
(xiii)   Storage of goods
(xiv) High Cost of Customer Acquisition
(xv)     Return of Goods
(xvi) High technical barriers to market entry
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       20.6            FINANCIAL REPORTING
(xvii) Low level of digital literacy
(xviii) Regulatory Challenges–Taxation issues
Instead of above challenges, e-commerce has changed the way the organizations operated in
their traditional business environments. E-commerce implementations are often coupled with
reengineering of traditional business processes by examining how business should be conducted
by taking the advantage of the technology. Specifically, e-commerce replaces the traditional
manual business processes with their automated electronic equivalents to accelerate ordering,
delivery and payment procedures.
Example
Ease due to on-line booking of train tickets and air tickets, trading in stock market, on-line
purchase of movie tickets, on-line auction and shopping, on-line supply chain management, on-
line banking, etc.
If we look at these changes closely, we will find that e-commerce is an enabler and has not
changed the basics of the traditional business.
       6.      VARIOUS BUSINESS MODELS FOR E-COMMERCE
In the most basic sense, a business model is the method of doing business by which an organization
can sustain itself ie., generate revenue. The need for e-commerce companies to adopt and innovate
in the light of technological challenges and rising competition, has led to the evolution of multiple
business models resulting into a very crowded and complex market.
Taking a holistic view of industry trends, with progressive liberalizations in the FDI policy, evolution
of tax laws governing digital channels and advent of secure technology, e-commerce is poised for
an exciting period of growth in times to come with simpler and legally compliant business structures.
6.1 Pictorial view of various E-Commerce Models
(i)   Principal to Principal [P2P]
         Example: Urban ladder
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                                 ACCOUNTING FOR E-COMMERCE BUSINESS                      20.7
(ii) Principal to Agents [P2A]
                                    Group
                                             Site Owner                          Customer
            Vendor
                       Commission charges
        Example:      Flipkart, Snapdeal, Amazon
(iii) Aggregator
        Example: Trivago.com, Ola Cabs, Uber etc.
6.2 Pictorial View of Various Principal to Agent E-Commerce Models
•    Various models adopted by e-commerce players include – managed marketplace model
     (MMP), open market place model (OMM), inventory led model, social networks, aggregator
     model etc. and many more hybrid models still developing.
•    MMP is the most prevalent and preferred business model in the online retailing space. Under
     MMP, fast moving goods are held on consignment basis wherein the e-tailor typically controls
     order fulfillment and exert pricing through complex structures falling in regulatory grey area.
•    On the other hand, the OMM, wherein no inventory is maintained by online retailer and goods
     are directly shipped by reseller to customer, is considered to be the most compliant option from
     the FDI standpoint.
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        20.8            FINANCIAL REPORTING
(a) Inventory Led Model
    Salient features-
    •      Inventory maintained by online retailer
    •      Superior quality assurance to consumers
    •      Timely delivery to consumers as stocks are maintained and monitored
    •      Capital Intensive model
(b) Open Market Place Model (OMP)
    Salient features
    •      Product is directly shipped by re-seller to customer
    •      No influence on pricing
    •      No inventory maintained by the online retailer
    •      Prone to quality and delivery issues
    •      Minimal capital investment required
    •      As regulations currently stand, OMP is seen to be the most compliant from the FDI standpoint
    Example: eBay
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                              ACCOUNTING FOR E-COMMERCE BUSINESS                    20.9
(c) Managed Market Place (MMP)
    Salient features-
    •    Marketplace typically controls fulfilment
    •    Fast moving goods held on consignment
    •    Indirect influence on pricing and discounts
    •    Some products are also sold at marketplace by sellers
    •    Lower Inventory and warehousing cost
    •    Owing to the nascence of the ecosystem, companies typically look to MMP model to
         control customer experience
    •    Through this model, portals are seen to exert indirect pricing control through complex
         structures falling within regulatory grey area
    Example: Amazon
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      20.10          FINANCIAL REPORTING
      7.      CLASSIFICATION OF E-COMMERCE WEBSITES
                                       Business originating from….
                                      Business                           Consumer
    Business
                                         B2B                                C2B
                                         B2C                                C2C
   Consumer
Various categories of e-commerce websites are as follows:
7.1 Business to Business (B2B) E-commerce sites
B2B sites link different businesses or different parts of a business. Transactions on these sites
take place between industrial manufacturers, wholesalers or retailers. Special features of these
transactions are high volumes per customer, lesser number of customers, secured payment
systems, privacy of information, etc.
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                             ACCOUNTING FOR E-COMMERCE BUSINESS                       20.11
Example:
This includes purchasing and procurement, supplier management, inventory, etc. like
indiaconstruction.com, clickforsteel.com and seekandsource.com
7.2 Business- to- Consumer (B2C) E-commerce sites
B2C sites sell products or services directly to consumers. A large number of e-commerce
companies fall in this category. Transactions on these websites are characterised by low volumes
per consumer and a large number of consumers.
Example:
Those managed by on-line bookshops, e-mail and information websites like rediff.com, jaldi.com,
indiatimes.com, zipahead.com, and fabmart.com.
7.3 Consumer - to- Consumer (C2C) E-commerce sites
C2C sites enable consumers to buy and sell from each other through auction or other similar sites.
Exchanges involve transactions between and among consumers. These exchanges can include
third-party involvement.
Example:
Auction websites and Job search websites like bazee.com and bidorbuy.com.
7.4 Consumer- to- Business (C2B) E-commerce sites
C2B sites enable consumers to set prices and business enterprises bid to offer products and
services. Consumers can band together to present themselves as a buyer group in a consumer-
to-business (C2B) relationship. These groups may be economically motivated, as with demand
aggregators, or socially oriented, as with cause related advocacy groups.
Example:
razorfinish.com and priceline.com.
      8.     TERMS OF AGREEMENT BETWEEN THE VENDORS AND
             THE E-COMMERCE OPERATORS
1.   That a debit note shall be raised against the vendor in all cases where the goods supplied
     by it are found defective at any stage and such defective goods shall be sent back to it. All
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      20.12           FINANCIAL REPORTING
     expenses relating to such sale like cost of transportation, all kinds of discounts allowed at
     the time of sale including cash discounts shall be borne by the vendor.
2.   That a debit note shall be raised against the vendor in all cases where the goods supplied
     by it are returned to it at any stage and all expenses relating to such sale and sales returned
     like cost of transportation, all kinds of discounts allowed at the time of sale including cash
     discount shall be borne by the vendor.
3.   That during the course of specific event or promotion or any other marketing activity
     undertaken by the e-commerce operator, any planned liability on the sale of merchandise or
     services shall be communicated to the vendor and a decision on shared liability shall be
     taken on case to case basis and shall be communicated to and debited to the account of the
     vendor from time to time.
4.   That the purchase order or the amended purchase order shall be deemed to have been
     accepted by the vendor, if the same is not otherwise communicated to the e-commerce
     operator within three common working days from the date of placement of such order.
5.   That all goods and/ or services shall be delivered by the vendor in accordance with the time
     and delivery terms as contained in the purchase order/ amended purchase order. Else, the
     same may be accepted at a discounted price at the discretion of the concerned manager of
     the e-commerce operator.
6.   That in case of change in price or MRP the vendor should give minimum 15 days-time to the
     e-commerce operator.
       9.     REVENUE RECOGNITION                                FOR         E       COMMERCE
              COMPANIES
The main sources of revenue of e-commerce companies presently include:
•    Membership and subscription;
•    Merchandising activities;
•    Advertising services; and
•    Other services like web-hosting, content selling, etc.
The basic principles of revenue recognition as set out in AS 9, ‘Revenue Recognition’, apply to
recognition of revenue for the e commerce companies.
Revenue is the gross inflow of cash, receivables or other consideration arising in the course of the
ordinary activities of an enterprise from the sale of goods, from the rendering of services, and from the
use by others of enterprise resources yielding interest, royalties and dividends.
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                              ACCOUNTING FOR E-COMMERCE BUSINESS                      20.13
9.1 Transaction involving Sale of Goods
Revenue is recognised when performance is achieved ie. when the following conditions have been
fulfilled:
•    the seller of goods has transferred to the buyer the property in the goods for a price or all
     significant risks and rewards of ownership have been transferred to the buyer and the seller
     retains no effective control of the goods transferred to a degree usually associated with
     ownership; and
•    No significant uncertainty exists regarding the amount of the consideration that will be
     derived from the sale of the goods.
9.2 Transaction involving Provision of Services
Revenue is recognised and measured
•    either under the completed service contract method or under the proportionate completion
     method, whichever relates the revenue to the work accomplished.
•    Such performance should be regarded as being achieved when no significant uncertainty
     exists regarding the amount of the consideration that will be derived from rendering the
     services.
9.3 When does the ‘risk and rewards’ get transferred to the customer?
E-Commerce companies often are valued based on revenue multiples and hence, it is one of their
most important metrics. The accounting issue involved here is primarily to determine timing of
revenue recognition and presentation (gross vs. net). Most of the e-commerce companies either
accept payments online through credit cards, internet banking, debit cards or cash on delivery.
Additionally, in most of these companies, delivery is the responsibility of the company and hence,
it becomes important to determine on when does the ‘risk and rewards’ get transferred to the
customer.
Note:      This issue is relevant for both B2C (Business to Consumer) and B2B (Business to
           Business) models.
•    Issue 1 : Who bears the insurance cost/ risk?
     One of the indicators to determine the timing of revenue recognition is to know who bears
     the insurance cost/ risk.
     (i)    In practice, many of the large e-retail companies enter into agreements with logistic
            providers who are willing to bear insurance cost and risk of delivery.
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      20.14           FINANCIAL REPORTING
           Treatment:
           Under such contracts, companies would recognise revenue on despatch of goods from
           the warehouse.
     (ii) Sometimes, cost of delivery is built in to the pricing of the product and the cost of
          transport is borne by the e-commerce entity; then the risk of delivery and loss is still
          with the e-commerce company.
           Treatment:
           In such cases, it may be appropriate to recognise revenues only once the products are
           delivered to the customer.
•    Issue 2: Repercussions of Sales Return on Accounting
     (i)   In practice, an option is given to the customers to return the goods sold. There are
           cases when the buyer has a right of return and there is uncertainty about the possibility
           of return.
           Treatment:
           Revenue is not recognised until the shipment has been accepted by the customer or
           the goods have been delivered and the time period for rejection has elapsed.
     (ii) Based on past experience, there may be cases, when the entity can make a reliable
          estimate of the amount of goods that will be returned
           Treatment:
           It would be appropriate to recognise revenue for the amount that is expected to be
           received for items that are not returned (assuming that the other conditions for revenue
           recognition are met).
Illustration 1
An e-commerce company purchases traded goods from a wholesaler. It would sell these goods to
the end customer and may or may not carry the associated inventory risk as it purchases goods
from the wholesaler only when it receives orders from the end customer. However, it may bear
the risk of those inventory items that have been returned by the customers. Determine the revenue
recognition for e-commerce company.
Solution
In the given case, the e-commerce company does not seem to bear significant inventory risk,
however, it may bear the following:
1.   credit risk
2.   is primarily responsible for providing the goods to the customer, i.e., fulfilling the order
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                                 ACCOUNTING FOR E-COMMERCE BUSINESS                           20.15
3.   direct pricing discretion
4.   discretion in selecting the supplier/ wholesaler
Therefore, in this case, the e-commerce company should reflect gross billing to its customers as
its revenue.
Illustration 2
An e-commerce company is a travel agent that sell travel tickets through an e-commerce platform.
Travel agents sell airline tickets to the public, generally at a price determined with reference to
the market rate, but often pay the airline a discounted amount. The travel agent does not bear
any general inventory risk because it does not carry tickets as its inventory and buys tickets only
when it receives orders or bookings from customers.
What should be the revenue of the e-commerce company acting as a travel agent? Will your
answer get change if the e-commerce company bears the credit risk say when corporate
customers have an account with the travel agent and settle the account only after the travel agent
has paid the airline for the ticket?
Solution
In the given case, the travel agent does not bear any inventory risk, nor is it responsible for
carrying out the services related to the ticket itself, because this is the responsibility of the airlines.
The travel agent provides a service on behalf of various airlines and other suppliers and earns a
fee. The travel agent’s revenue should reflect only the fee and not the gross amount billed to the
customer.
The fact that the agency sometimes bears credit risk is not a determining factor and does not
compel the agency to reflect the gross billing as revenue.
       10. ACCOUNTING PRINCIPLES APPLICABLE TO SPECIFIC
           SOURCES OF REVENUE OF E-COMMERCE COMPANIES
10.1 Accounting for Membership and Subscription Fee
There are three ways in which membership or subscription fee may be collected
1.   Non-refundable fee
     (a) Non-refundable fee for use of the services of the website for all services separately;
     (b) Non-refundable fee (one-time payment) for indefinite use of the services of the website;
     (c) Non-refundable fee to use the services of the website for a specified period of time;
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      20.16           FINANCIAL REPORTING
2.   Refundable fee subject to the fulfilment of certain conditions stipulated in the subscription
     agreement.
3.   Periodic membership/subscription fee on monthly, quarterly, annual or such other basis.
Their accounting treatment is explained below
(a) Non-refundable fee that entitle a member to use the services of the website by making
    payment for all services separately-
     ♦    The initial membership fee is of the nature of an entrance fee which should be
          capitalised and
     ♦    revenue from rendering of services or supply of products should be recognised on the
          basis specified in AS 9.
         Example:
         Amazon Prime is a facility which is a paid service. In this facility during the seasonal sale
         of Amazon, the subscribers of Amazon prime are provided the accessibility to the website
         about an hour prior to the other customers.
         This facility is available on payment of a subscription or membership fee. The
         subscription fee is only for the accessibility of website. It does not include anything for
         the products purchased. The products which are purchased are charged separately.
         Thus this has two components
         1. Towards subscription for the Amazon Prime facility which is to be capitalised
         2. The other is towards sale of goods on the website, which is revenue in nature and
            should be accounted on the basis of AS 9
(b) Non-refundable fee that entitle a member to use the services of the website indefinitely
    without making any further payment for use of services
     Their accounting treatment is explained as follows:
     ♦    The initial fee, in substance, represents wholly or partly an advance payment for
          products or services to be provided in future. This implies that it is expected that the
          services would be provided on a continuous basis after payment of up-front fee.
          Accordingly, up-front membership fee, even if non-refundable, is actually earned as the
          products and/or services are delivered and/or rendered over the term of the
          arrangement or the expected period of performance.
     ♦    Consequently, recognition of such non-refundable fee should be generally deferred and
          the same should be recognised systematically over the period(s) during which fee is
          earned.
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                            ACCOUNTING FOR E-COMMERCE BUSINESS                          20.17
    ♦    However, keeping in view the uncertain nature of business of an e-commerce company,
         non-refundable fee that entitle a member to use the services of the website indefinitely
         should be recognised as revenue over a period of not less than five years, on a
         systematic and rational basis, i.e., on time proportion basis or any other basis, e.g.,
         usage basis, whichever is more representative of the services rendered.
    ♦    Also in case the specified period is less than five years, the fee should be recognised
         as revenue on a systematic and rational basis usually on a time proportion basis over
         the specified period unless another systematic and rational basis is more representative
         of the services rendered, e.g., the usage basis.
         Example:
         Paid services of Naukri.com
         If one opts for the paid services of naukri.com which for a period of one year from
         January to December, the service charge is Rs 1200 for a year, then it should be
         accounted as follows in case of e-commerce companies
         When money is received for service to be provided over a year
         Bank A/c                                   Dr.                1,200
              To Deferred Revenue Income A/c                                      1,200
         In the month of January when the service is actually provided, revenue should be
         recognised to that extent
         Deferred Revenue Income A/c                Dr.                100
              To Revenue A/c                                                      100
(c) Fee that is refundable subject to the fulfilment of certain conditions stipulated in the
    subscription agreement
    ♦    In respect of membership fee that is refundable to members subject to fulfilment of
         certain conditions (for example, a stipulated volume of usage within a specified period,
         etc.), it is not appropriate to recognise such fees as revenue on receipt thereof since it
         is expected that a member would ordinarily fulfil the conditions.
    ♦    Accordingly, the revenue from such transactions should be recognised when it becomes
         reasonably certain that conditions would not be fulfilled. Pending the recognition of
         revenue as aforesaid, the amounts received from customers should be credited and
         retained in a liability account such as ‘Customers Refundable Fees Account’.
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      20.18         FINANCIAL REPORTING
(d) Periodic membership/subscription fees on monthly, quarterly, annual or such other basis
    ♦    Periodic membership subscriptions paid by members to avail of the services offered by
         the website should be recognised as revenue over the period of the subscription, in
         accordance with the established principles of accrual accounting.
    Example
    1.   ABC Ltd. is a software business that makes inventory tracking software. A customer
         can use ABC Ltd.’s software to track the different products they sell, including quantity
         available and the date they should place their next order to restock.ABC Ltd.'s software
         is accessed online (Software as a Service, or "SaaS"). Their customers have to come
         to the website and login to gain access to the software and see the list of their inventory
         products' information.
    2.   The company charges a monthly subscription fee of ` 6,000 for access to the service.
         The customer is charged the first month's ` 6,000 fee as a part of the signup process.
    3.   Once the customer has paid the ` 6,000, they immediately have access to the software
         for the next month.
    4.   At the start of each new month, ABC Ltd. charges the customer another ` 6,000. ABC
         Ltd. will continue to provide access to their software as and when the customer will pay
         the monthly fee.
    On day one of the customer's subscription, ABC Ltd. has collected ` 6,000. The money is
    in their bank account. But the money cannot be recognized as revenue because the service
    has not yet been delivered by the Company to the customer. If ABC Ltd. decides tomorrow
    to stop providing their inventory tracking software, the customer will have paid ` 6,000 for
    30 days of access to the software, and only received one day. To account for this
    discrepancy between money the customer has paid and services the company has provided
    the above rules are to be applied
    When the customer signs up and pays their first month of service, ABC Ltd. needs to account
    for that money by placing the balance in a deferred revenue account instead of directly into
    revenue. The accounting impact would look something like this:
                                       Debit               Credit
    Accounts Receivable Dr.            6,000
         To Deferred Revenue                               6,000
    When the month has passed, and the service for that month has been completely delivered,
    ABC Ltd. has delivered the service to the customer, which means they can recognize the full
    amount of that sale as revenue. The accounting impact would look something like this:
                                      Debit               Credit
    Deferred Revenue Dr.               6,000
         To Revenue                                       6,000
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                             ACCOUNTING FOR E-COMMERCE BUSINESS                        20.19
From a financial reporting standpoint, a business should be able to see at any given time how
much money they have collected from customers for subscription revenue, how much of that
money is still in a deferred revenue account, and how much of that revenue has actually been
recognized because the service has been fully delivered to the customer.
10.2 Merchandising Services
One of the significant issues in accounting by e-commerce companies is whether to recognise
gross amount of revenues and the related cost of sales or to recognise the revenue on net basis,
similar to commission.
The question of gross versus net revenue and cost recognition ordinarily arises in connection with
e-commerce companies that distribute or resell third party products or services. This issue
typically arises in the B2C sites.
In assessing whether revenue should be reported on gross basis with separate recognition of cost
of sales or on net basis, it should be considered whether the e-commerce company:
(a) If the company acts as a principal in the transaction, i.e., it assumes significant risks and
    rewards of ownership, such as the risk of loss in collection, delivery, or returns then it is
    appropriate to recognise revenues and the related costs on a gross basis.
     Example:
     Flipkart recognises revenue on gross mercantile system ie. they account for revenue on
     gross basis and the corresponding costs of the products
(b) If the company acts as an agent or broker for sale of goods or rendering of services, i.e.,
    does not assume significant risks and rewards of ownership; compensation being
    commission or fee. In this case, the e-commerce company is merely engaged in providing
    the service of bringing the purchaser and the seller together then it would be appropriate to
    recognise only the service charges as revenue, similar to commission.
     Example:
     Magic bricks is a company that deals in real estate sale on internet. They only take quotation
     from the seller of the property and approaches the buyer with options of the property
     available. They only act as an intermediary between the buyer and the seller. They do not
     maintain inventory neither bears any risk and rewards in the property. Thus income source
     for this company is commission.
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      20.20           FINANCIAL REPORTING
10.2.1 Auctions
Some e-commerce companies host auction sites as part of their on-line activities where users can
purchase or sell goods or services. The e-commerce company ordinarily earns auction revenues
through two sources:
(a) Listing fee is the up-front fee that the e-commerce company receives at the time a seller
    registers for a listing to be maintained over a specified period of time. The purchaser is
    paying for a service that is delivered over time. It is appropriate that listing fee is recognised
    over the period of the contract or arrangement, provided there are no significant outstanding
    vendor obligations to be fulfilled and collection of the related receivable is reasonably certain.
     Example
     OLX deals in the listing of goods and services online to be purchased by the prospective
     customer. As a part of listing agreement, OLX charges an upfront fee of say ` 2,000 while
     the product is being listed for a period of 10 months on the OLX website. OLX should
     recognise the income of listing fee as follows:
     Bank A/c                                  Dr.          ` 2,000
          To Deferred Revenue Income A/c                                  ` 2,000
     After the completion of 1 month of listing agreement following entry should be passed
     Deferred Revenue Income A/c               Dr.          ` 200
          To Revenue A/c                                                  ` 200
(b) Transaction fee is for facilitating the transaction and are usually based on a percentage of
    the revenue earned by the seller from the on-line sale. Such fee should be recognised as
    revenue by the e-commerce company upon completion of the transaction or at the time when
    no further vendor obligations remain to be performed as per the terms with the vendor.
     Continuing with the above example of OLX, when the product listed by the seller on the
     website is sold, OLX in addition to the listing fee for the month, also charges transaction fee
     which is some percentage of the product sold through website.
     Say the product sold is worth ` 15,000, Transaction charges will be 2% of ` 15,000 i.e ` 300
                                                                            `                      `
       Bank A/c                                       Dr.                300
              To Revenue A/c                                                                    300
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                               ACCOUNTING FOR E-COMMERCE BUSINESS                         20.21
10.2.2 Shipping and Handling
E-commerce companies selling products on-line often charge customers for shipping and handling
activities. Such charges may or may not be a direct reimbursement of the costs incurred by e-
commerce companies. Some companies display the charges separately whereas some do not.
(a) The products sold on-line are invoiced to the customers at a composite rate including
    shipping and handling charges
     Treatment:
     It may be appropriate to include such charges as a component of sales revenue provided a
     clear distinction cannot be made between the product value and the shipping and handling
     charge component.
(b) Shipping and handling charges are recovered separately as an absolute amount or as a
    percentage of the sale value
     Treatment:
     These should not be included in sales revenue but should be recorded separately. Thus,
     such charges should not be included in computing the value of turnover to be disclosed in
     the statement of profit and loss.
10.2.3 Multiple Elements Arrangements
A multiple element arrangement generally exists where an e-commerce company agrees to deliver
more than one product/ service concurrently and deliver certain additional products/services in future.
These additional products/services may include upgrades, enhancements or maintenance services. It
is sometimes customary to bundle such products and services for a consolidated price.
For accounting purposes, it is appropriate to ‘unbundle’ the separate elements of the arrangement
or contract. For this purpose, company-specific fair values in respect of which objective evidence
is available should be used, i.e., what the company would have received had it sold each item/
service separately. Company-specific objective evidence of fair value is determined in respect of
transactions with unrelated parties.
Example:
An e-commerce company may agree to host another company’s website and also provide web
maintenance service for a fixed fee of ` 15 lakh for a term of one year and six months, respectively.
If the e-commerce company has evidence that in its recent transactions, it has charged separate
fee for web hosting and web maintenance of ` 12 lakh for one year and ` 6 lakh for six months,
respectively, then revenue in respect of the composite service now being provided should be
recognised in the ratio of 2:1, i.e., ` 10 lakh from web hosting over one year and ` 5 lakh as
revenue from web maintenance services over a period of six months.
© The Institute of Chartered Accountants of India
      20.22           FINANCIAL REPORTING
In the absence of availability of sufficient company-specific objective evidence of fair values for
the allocation of revenue between various elements, it would be appropriate to defer recognition
of the entire revenue from the contract until
(a) Sufficient company-specific objective evidence comes into existence, or
(b) All elements of the arrangement are delivered, whichever is earlier. In the latter case, the
    composite amount is recognised as revenue on delivery of all elements of arrangement.
Associated costs related to such deferred revenues should also be carried forward until they are
capable of being matched against revenues recognised in the financial statements.
10.3 Advertising Services
One of the principal sources of revenue of e-commerce companies is from the sale of banner and
sponsorship advertisements.
•    Banner advertisements are usually hosted for a short duration.
•    Sponsorship advertising contracts have longer terms than banner advertising contracts and
     also involve more service integration.
•    High profile promotional sponsorships are typically focused on a particular event, such as
     sweepstakes and lotteries. Visitors to the website are ordinarily encouraged to complete the
     transaction by clicking on a hypertext link, also known as ‘click-through’.
10.3.1Advertisement for customers with guarantees of minimum number of
impressions or click-throughs
•    It is appropriate to recognise revenue on the basis of the number of impressions or ‘click-
     throughs’ unless another systematic and rational basis of revenue recognition is more
     representative of the services rendered.
•    This is in line with Appendix to AS 9 which states that for “advertising agencies, media
     commissions will normally be recognised when the related advertisement or commercial
     appears before the public and the necessary intimation is received by the agency
•    To the extent the minimum guaranteed impressions are not met, recognition of the
     corresponding revenue should be postponed until the guaranteed impression levels are
     achieved. The advertising revenue should only be recognised when no significant obligations
     remain at the end of the period and collection of the resulting receivable is reasonably certain.
Example:
ABC is the online advertising agency which has entered into a contract with the manufacturing
company PQR Ltd for advertisement of shirts manufactured by PQR Ltd.
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                              ACCOUNTING FOR E-COMMERCE BUSINESS                        20.23
     The advertisement consideration is based on the number of click throughs as follows:
     No of clicks (monthly)         Revenue (` )
     Less than 100                  0
     100 to 1,000                   10,000
     1,000 to 2,000                 20,000
     2,000 and above                20,000+ ` 100 per click in excess of 2,000 clicks
     In the month of January 20X1, the advertisement of PQR Ltd on ABC website is viewed by
     89 customers. So no revenue to be recognised in the month of January, 20X1
     In the next month i.e. February 20X1, the advertisement is viewed by 20X4 customers. So
     the revenue to be recognised is ` 20,000 + 20 x 100= ` 22,000
10.3.2 Advertisements agreements for customers, without any minimum guaranteed
impressions
•    An e-commerce company may enter into an agreement with another company to host a
     banner advertisement containing details of products/services offered by that company.
•    In this case, it is appropriate to recognise advertising revenue on straight-line basis over the
     period for which the banner is to be hosted unless another systematic and rational basis of
     revenue recognition is more representative of the services rendered.
Example:
ABC is a professional courier which enters into agreement with an online ticket booking website.
Undergoing the contract of advertisement, the space is allocated to the courier company on the
website irrespective of the clicks. i.e it is a banner advertisement.
Here the revenue of the ticket booking is based on the period of display of ad of the courier without
any consideration to the advertisements viewed by the customer.
The contract is for a year and the price of the contract is ` 12,000.
The ticketing company should recognise ` 12,000 as advance received for service to be provided
in future and every month ` 1,000 should be accounted as revenue.
1. When advertisement amount is received
    Bank A/c                   Dr. ` 12,000
     To Advance received                            ` 12,000
2. When advertisement amount is accounted as revenue
    Advance received           Dr. ` 1,000
     To Revenue                                ` 1,000
© The Institute of Chartered Accountants of India
      20.24           FINANCIAL REPORTING
10.4 Measurement of Consideration in Advertising Barter Transactions
•    E-commerce companies sometimes enter into advertising barter transactions each other, in
     which they exchange rights to place advertisements on each others’ on-line properties, i.e.
     websites or web pages. A barter transaction may involve exchange of advertising time for
     products or services.
     Revenue from advertising barter transactions should be recognised only when the fair values
     of similar transactions are readily determinable from the entity’s history.
•    For determining the fair value of advertising space surrendered for cash to be considered
     ‘similar’ to the advertising space being surrendered in the barter transaction, the advertising
     space surrendered must have been in the same media and within the same advertising
     vehicle (for example, same publication, same website, or same broadcast channel) as the
     advertising in the barter transaction.
•    It would be appropriate to consider fair values of transactions that have occurred not later
     than six months preceding the sale of similar advertising to unrelated buyers. This will ensure
     that the comparable values are current and reflect the best estimate of a price at which a
     willing buyer and a willing seller would be willing to exchange an item or service in a situation
     other than a distress sale.
•    If economic circumstances have changed such that prior (but not more than six months old)
     transactions are not representative of current fair value for the advertising surrendered, then
     a shorter, more representative period should be used.
•    It is inappropriate to consider cash transactions subsequent to the barter transaction to
     determine fair value.
In addition, the characteristics of the advertising space surrendered for cash must be reasonably
similar to that being surrendered in the barter transaction with respect to:
(a) Circulation, exposure, or saturation within an intended market;
(b) Timing (time of day, day of week, daily/weekly, 24 hours a day/ 7 days a week, and season
    of the year);
(c) Prominence (page on website, section of periodical, location on page, and size of
    advertisement);
(d) Demographics of readers, viewers, or customers;
(e) Duration (length of time for which the advertisement will be displayed).
© The Institute of Chartered Accountants of India
                              ACCOUNTING FOR E-COMMERCE BUSINESS                        20.25
10.5 Other Services
10.5.1 Revenue from maintenance of websites including web hosting
E-commerce companies may also earn revenue from hosting websites for their customers,
maintenance of the customers’ websites or providing such other services.
Revenue from these services should be recognised over the period for which the website is to be
hosted or maintained provided such services are rendered over the period of the contract on
continuous basis unless another systematic and rational basis of revenue recognition is more
representative of the services rendered.
10.5.2 Content Selling
Some e-commerce companies maintain websites which contain text or other material which can
be sold as content for a price. Generally, a downloading facility of such content is available to the
purchaser. In such a case, a question arises as to the timing of the recognition of revenue from
the sale of the content downloaded by the customer. Applying the general principle of revenue
recognition, the content should generally be considered to be sold when it is delivered to the
purchaser.
Therefore, keeping in view the terms of individual arrangements and the other relevant facts
involved, the e-commerce company should determine the time at which the delivery of the content
is considered to be complete and recognise the corresponding revenue.
Example:
GK classes provide contents of their syllabus online to the students who purchase it. For the
students purchasing the content online a user name and a corresponding password is made
available to the students which can be used by the students for downloading the contents.
Thus, here the content is said to be delivered when the user id and password is made available
to the students.
       11. RECOGNITION AND MEASUREMENT OF COSTS
•   To assess whether an internally generated intangible asset meets the criteria for recognition,
    an enterprise classifies the generation of the asset into:
     (a) a research phase; and
     (b) a development phase.
•   As per AS 26, no website arising from research should be recognised. Expenditure on
    research should be recognised as an expense when it is incurred.
© The Institute of Chartered Accountants of India
      20.26          FINANCIAL REPORTING
•    Expenditure related to development of website (after research phase), once it is established
     that future economic benefit will be generated from it, will be capitalised to the cost of the
     website.
•    All costs incurred, including those for development of new websites, after the first website of
     the company becomes open to the users should be expensed in the period in which they are
     incurred.
•    An e-commerce company would also incur expenditure on certain items that are similar to
     entities in other businesses, e.g., expenditure incurred in the acquisition or construction of
     tangible and intangible assets such as land, buildings, computer hardware, software and
     knowledge-based content. Since the items of the aforesaid nature are not peculiar only to e-
     commerce companies, the treatment thereof should be the same as in the case of other
     businesses.
      12. REBATES, DISCOUNTS AND OTHER SALES INCENTIVES
(a) Where an e-commerce company offers rebates or introductory offers at heavily reduced prices
    in order to stimulate sales and generate new customers
     Treatment:
     The value of such rebates should be reduced from turnover. This treatment is similar to that
     accorded to trade discounts.
(b) Where the rebates, discounts and other sales incentives are specific in relation to a particular
    customer-
    Treatment:
    These should be shown by way of deduction from the value of the turnover in the statement
    of profit and loss of the e-commerce company
(c) Other forms of rebate or discount, which are general in nature-
     Treatment:
     Should be treated as a selling and marketing expense and charged separately in the profit
     and loss account.
      13. POINTS AND LOYALTY PROGRAMMES
Point and loyalty programmes have varied features and may be structured in different ways. In
some cases, an e-commerce company may sell points to its business partners, who then issue
the same to their customers based on purchases or other actions.
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                             ACCOUNTING FOR E-COMMERCE BUSINESS                       20.27
Example:
An e-commerce company may arrange with a book store to issue reward points to the customers
of the book store based on the minimum volume of purchases made by the customers.
The customers can exchange these points with the e-commerce company for use of the e-
commerce company’s website for a specified period of time. In some cases, the e-commerce
company may itself award the points in order to encourage its members to take actions that will
generate payments from business partners to the company.
With regard to the costs related to incentives under point and loyalty programmes incurred by an
e-commerce company, the following accounting treatment should be adopted:
•   Where the incentives under a point and loyalty programme are specific in relation to a
    particular customer, the cost of providing the incentives should be shown by way of
    deduction from the value of the turnover in the statement of profit and loss of the e-commerce
    company. In respect of incentives in kind, an appropriate estimate of the costs thereof should
    be made.
•   In respect of incentives under a point and loyalty programme which are general in
    nature, a general provision therefor should be made in the statement of profit and loss of the
    e-commerce company based on an appropriate estimate of the costs itself.
      14. EQUITY BASED CONSIDERATION
Some e-commerce companies use equity-based consideration to fund expenditures as cash is not
an available alternative to attract new business relationships, alliances, or supplier agreements.
When a product, service or an asset is acquired in exchange of equity shares by an e-commerce
company, it should be recorded as below:
•    Where a value is placed by the parties to the transaction in respect of a product, service or
     asset acquired in exchange of equity shares and the transaction is between unrelated parties
    Treatment:
    The said product, service or asset should be recorded at the value so placed, since
    presumably the said value will represent the fair value thereof.
•    Where the value is not placed by the parties to the transaction in respect of the product, or
     service or asset acquired in exchange of equity shares or the transaction is between the
     related parties.
© The Institute of Chartered Accountants of India
      20.28          FINANCIAL REPORTING
    Treatment:
    The product, service or asset should be recorded on the following basis, since in case of
    transactions between related parties, the value placed may not necessarily represent the
    relevant fair value:
    (a)   Where fair value of the product, service or asset acquired is available, the product,
          service or asset should be recorded at the said fair value.
    (b)   Where fair value of the product, or service or asset is not available but the fair value of
          the equity transferred is available, the product, service or asset should be recorded at
          the fair value of the equity consideration.
      15. ACCOUNTING FOR GST IN E-COMMERCE COMPANIES
Under Goods and Service Tax (GST), e-commerce has been identified as “Supply of goods and/or
services including digital products over digital or electronic network”. An e-commerce operator
is also defined to include every person who directly or indirectly owns, operates or manages an
electronic platform that facilitates the supply of any goods and services. A person supplying
goods/services on his own account, however, would not be considered as an Operator.
In an e-commerce business, when goods are purchased / sold in the state wherein the seller
operates, Central GST (CGST) and State GST (SGST) come into the picture. When the goods
are purchased / sold in the state other than the state in which the seller operates, Integrated GST
(IGST) comes into the picture. Credit of CGST on purchase (input service) can be availed by the
CGST paid on the sale (output service). Similar is the case with SGST. However, credit of IGST
for input service can be availed sequentially by IGST, CGST and then by SGST.
In an e-commerce business, the customer makes payment to the e-commerce company, which is
finally remitted to the vendor, as the case may be. In such a case, e-commerce company will be
collecting tax (Tac Collection at Source (TCS)) at the time of payment to the vendor. However,
TCS provisions have been deferred for the time being. Therefore, entry for TCS has not been
passed in the ensuing examples and illustrations.
15.1 Accounting under Three Models of E-Commerce Business
(1) Accounting under Inventory led Model
     Under Inventory Led Model, accounting will not be based on e-commerce transactions. It
     will account for GST as in the case of a trader company.
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                               ACCOUNTING FOR E-COMMERCE BUSINESS                  20.29
    Let us understand the accounting entries under this model with the help of an example
    A.   Local Purchases and Sales
         An e-commerce company located at Pune sells Laptop to its customers within its own
         state Maharashtra by purchasing it within the state by paying GST. The retail purchase
         value is ` 1,00,000 and sales value is ` 1,20,000. In this case since the goods are
         purchased and sold locally, the GST component 18% will be divided into Central GST
         (CGST) @ 9% and State GST (SGST) @ 9%.
                                            Journal Entries
                                                                           INR             INR
           For intra-state purchase
           Purchases A/c                                      Dr.     1,00,000
           CGST Receivable (for input service) A/c            Dr.        9,000
           SGST Receivable (for input service) A/c            Dr.        9,000
                To Vendor A/c                                                       1,18,000
           For intra-state sale
           Debtors (Customer) A/c                             Dr.     1,41,600
                To Sales A/c                                                         1,20,000
                To CGST Payable (for output service) A/c                               10,800
                To SGST Payable (for output service) A/c                               10,800
    B.   Inter-state Purchase and Sale
         Suppose the same e-commerce company sells different goods e.g. AC in the state of
         Gujarat by purchasing it from anywhere other than the state of sales. The retail
         purchase value is ` 1,50,000 and sales value is ` 1,00,000. In this case only one rate
         would be applicable i.e. IGST @ 18%
© The Institute of Chartered Accountants of India
      20.30            FINANCIAL REPORTING
                                                                           INR              INR
              For inter-state purchase
              Purchase A/c                            Dr.             1,50,000
              IGST Receivable A/c                     Dr.               27,000
                   To Vendor A/c                                                        1,77,000
              For inter-state sale
              Debtors (customer) A/c                  Dr.              1,18,000
                   To Sales A/c                                                         1,00,000
                   To IGST Payable A/c                                                    18,000
    C.   For depositing cash into Cash GST ledgers (separately)
         On 20th of the month, these debits and credits will be shown in the ledger of e-commerce
         company and the company will make cash payment to the government after adjusting
         the credit available as under:
                                                                              `               `
              Cash CGST ledger A/c (10,800-9,000)             Dr.         1,800
              Cash SGST Ledger A/c (10,800-9,000)             Dr.         1,800
                   To Bank (to the Government)                                            3,600
    D.   For set-off
         For closing of receivable and payable account, following entries are passed:
                                                                              `               `
              CGST Payable A/c                                Dr.       10,800
                   To CGST Receivable A/c                                                 9,000
                   To Cash CGST ledger A/c                                                1,800
© The Institute of Chartered Accountants of India
                               ACCOUNTING FOR E-COMMERCE BUSINESS                 20.31
           SGST Payable A/c                                 Dr.       10,800
                To SGST Receivable A/c                                                 9,000
                To Cash SGST ledger A/c                                                1,800
           IGST Payable A/c                                 Dr.       18,000
                To IGST Receivable A/c                                               18,000
    Illustration 1
    An e-commerce dealer purchases goods from a dealer ‘P’ worth ` 2,00,000 from the local
    state of Maharashtra and sells the same in Delhi for ` 2,50,000. Taking GST into
    consideration, pass necessary Journal Entries.
    Solution
    Since the goods are purchased from same state but are sold in another Union Territory, the
    goods are subject to IGST @ 18%. The Journal Entries will be as follows:
                                                                        INR            INR
      For intra-state purchase
      Purchases A/c                                  Dr.           2,00,000
      CGST Receivable A/c                            Dr.             18,000
      SGST Receivable A/c                            Dr.             18,000
           To Vendor A/c                                                          2,36,000
      For inter-state sale
      Debtors (Customer) A/c                         Dr.           2,95,000
           To Sales A/c                                                           2,50,000
           To IGST Payable A/c                                                      45,000
      Cash IGST Ledger A/c                           Dr.               9,000
           To Bank (to the Government) A/c                                           9,000
© The Institute of Chartered Accountants of India
      20.32            FINANCIAL REPORTING
      IGST Payable A/c                               Dr.             45,000
              To CGST Receivable A/c                                                18,000
              To SGST Receivable A/c                                                18,000
              To Cash IGST Ledger A/c                                                9,000
(2) Accounting under Open Market Place Model
    An e-commerce operators are facilitating actual suppliers to supply goods through their
    platform. For this an e-commerce company charge commission and remit the sale amount
    to the vendor after deducting commission on it. Vendors directly issue the invoice to the
    customers. However, the payment is received through an e-commerce company.
    Let us understand the accounting entries under this model with the help of an example
    An e-commerce company located at Pune sells Laptop to its customers within its own states
    i.e Maharashtra. The vendor sells at ` 1,20,000. He purchases the goods worth ` 1,00,000
    from the same state where he is located i.e within Maharashtra. Also a commission of 2% is
    paid to the e-commerce operator. In this case the GST component 18% will be divided into
    CGST 9% and SGST @ 9%.
    A.   Entry in the books of the vendor:
         (i)     For Intrastate Purchase, Sale and Commission
                                                                           INR           INR
              Intra-state Purchase
              Purchases A/c                                Dr.        1,00,000
              CGST Receivable A/c                          Dr.           9,000
              SGST Receivable A/c                          Dr.           9,000
                   To Vendor A/c                                                    1,18,000
              Intra-state Sale
              Debtors (Customer) A/c                       Dr.        1,41,600
                   To Sales A/c                                                     1,20,000
© The Institute of Chartered Accountants of India
                               ACCOUNTING FOR E-COMMERCE BUSINESS                     20.33
                To CGST Payable A/c                                                       10,800
                To SGST Payable A/c                                                       10,800
           Commission to e-commerce operator
           Commission A/c                                     Dr.           2,400
           CGST Receivable A/c                                Dr.             216
           SGST Receivable A/c                                Dr.             216
                To E-commerce Operator                                                     2,832
    (ii) For Inter-state Purchase, Sale and Commission
         When the Vendor purchases the goods worth ` 1,00,000 from Gujarat, the following
         entry would be passed.
                                                                            INR                INR
           Inter-state Purchases
           Purchases A/c                                Dr.            1,00,000
           IGST Receivable A/c                          Dr.              18,000
                To Vendor A/c                                                           1,18,000
           Inter-state Sales
           Suppose the Vendor sells the goods to a customer in Rajasthan at ` 2,00,000, then
           Debtors (Customer) A/c                       Dr.            2,36,000
                To Sales A/c                                                            2,00,000
                To IGST Payable A/c                                                       36,000
           Commission to e-commerce operator
© The Institute of Chartered Accountants of India
      20.34            FINANCIAL REPORTING
              Commission                                  Dr.             4,000
              IGST Receivable A/c                         Dr.               720
                   To E-commerce Operator                                               4,720
    (iii) For cash payment to the government after adjusting the credit available
              Cash IGST ledger A/c (36,000-18,000-720)          Dr.      17,280
              Cash CGST ledger A/c (10,800-9,000-216)           Dr.       1,584
              Cash SGST ledger A/c (10,800-9,000-216)           Dr.       1,584
                   To Bank A/c                                                         20,448
    (iv) For payment received from the e-commerce operator
              Bank A/c (balancing figure)                 Dr.           3,70,048
              E-commerce Operator (2,832 + 4,720)         Dr.              7552
                   To Debtors (1,41,600 + 2,36,000)                                   3,77,600
    (v) For set off
              CGST Payable A/c                                    Dr.        10,800
                   To CGST Receivable A/c (9,000 + 216)                                 9,216
                   To Cash CGST ledger A/c                                              1,584
              SGST Payable A/c                                    Dr.        10,800
                   To SGST Receivable A/c (9,000 + 216)                                 9,216
                   To Cash SGST ledger A/c                                              1,584
© The Institute of Chartered Accountants of India
                              ACCOUNTING FOR E-COMMERCE BUSINESS               20.35
           IGST Payable A/c                               Dr.         36,000
                To IGST Receivable A/c (18,000 + 720)                             18,720
                To Cash IGST ledger A/c                                           17,280
    B.   Entry in the books of E-Commerce Operator
         The e-commerce is merely acting as an agent between the vendor and the customer,
         thus he will receive commission.
                                                                       INR             INR
           For amount due
           Customer A/c (1,41,600 + 2,36,000)           Dr.       3,77,600
                To Vendor A/c                                                   3,77,600
           With respect to intra-state transactions
           Vendor                                       Dr.          2,832
                To Commission                                                      2,400
                To CGST Payable A/c                                                    216
                To SGST Payable A/c                                                    216
           With respect to inter-state transactions
           Vendor                                       Dr.          4,720
                To Commission                                                      4,000
                To IGST Payable A/c                                                    720
           For payment received and remitted
           Bank A/c                                     Dr.       3,77,600
                To Customer A/c                                                 3,77,600
           Vendor A/c (3,77,600 - 2,832 - 4,720)        Dr.       3,70,048
                To Bank                                                         3,70,048
© The Institute of Chartered Accountants of India
      20.36             FINANCIAL REPORTING
              Cash Payment to the Government
              Cash IGST Ledger A/c                       Dr.               720
              Cash CGST ledger A/c                       Dr.               216
              Cash SGST ledger A/c                       Dr.               216
                     To Bank A/c                                                       1,152
              For set-off
              IGST Payable A/c                           Dr.               720
              CGST Payable A/c                           Dr.               216
              SGST Payable A/c                           Dr.               216
                     To Cash IGST Ledger A/c                                           1,152
    Illustration 2
    B an E-commerce operator is acting as an agent between the Vendor ‘S’ and Customer ‘P’.
    The E commerce operator is located in Mumbai. While the Vendor is in Delhi who sells the
    Pendrive worth ` 1,00,000 to Customer in Gujarat at ` 1,50,000. Pendrives are purchased by
    Vendor S from Vendor H from Kolkata. The E commerce operator charges commission at 2%.
    Pass the necessary Journal Entries in the Books of Vendor and E commerce operator, taking
    into consideration 18% GST.
    Solution
                                                                          INR            INR
      Inter-state Purchases by Vendor
      Purchases A/c                                         Dr.       1,00,000
      IGST Receivable A/c                                   Dr.        18,000
              To H                                                                  1,18,000
      Inter-state Sales by Vendor
      P                                                     Dr.       1,77,000
              To Sales A/c                                                          1,50,000
              To IGST Payable A/c                                                     27,000
© The Institute of Chartered Accountants of India
                             ACCOUNTING FOR E-COMMERCE BUSINESS              20.37
      For commission to e-commerce operator
      Commission A/c                                     Dr.        3,000
      Input IGST A/c                                     Dr.          540
           To B                                                                  3,540
      For receipt of payment from e-commerce operator
      Bank A/c (balancing figure)                        Dr.      1,73,460
      B                                                  Dr.        3,540
           To P                                                               1,77,000
      For depositing GST to Government
      Cash IGST ledger A/c (27,000-18,000-540)           Dr.        8,460
           To Bank A/c                                                           8,460
      For set-off
      IGST Payable A/c                                   Dr.       27,000
           To IGST Receivable A/c (18,000 + 540)                                18,540
           To Cash IGST ledger A/c                                               8,460
                            In the books of E-Commerce Operator
                                                                      INR            INR
      For amount due
      P                                                  Dr.      1,77,000
           To S                                                               1,77,000
      For Commission
      S                                                  Dr.        3,540
           To IGST Payable A/c                                                       540
           To Commission A/c                                                     3,000
© The Institute of Chartered Accountants of India
      20.38             FINANCIAL REPORTING
      For payment received and remitted
      Bank A/c                                              Dr.       1,77,000
              To P                                                                   1,77,000
      S (1,77,000 – 8,460)                                  Dr.       1,68,540
              To Bank                                                                1,68,540
      Cash Payment to the Government
      Cash IGST Ledger A/c                                  Dr.            540
              To Bank A/c                                                                 540
      For set-off
      IGST Payable A/c                                      Dr.            540
              To Cash IGST Ledger A/c                                                     540
(3) Accounting for Aggregator
    In case of an aggregator, Reverse Charge (RC) and Forward Charge (FC) provision both are
    to be followed.
    Reverse Charge : It is the GST paid by the aggregator on behalf of the unregistered driver
    for the services provided by the unregistered driver to the customer.
    The aim of reverse charge is to bring unorganised sector into the tax umbrella. It also
    removes the burden of tax compliance from individuals with limited resources (drivers) to
    large companies with enough resources.
    Forward Charge: It is the GST paid by the aggregator for providing the services i.e.
    electronic platform to the unregistered driver. In other words, it is GST on the commission
    charged from the customer.
    Example:
    UrbanClap provides services of plumbers, electricians, teachers, beauticians etc. UrbanClap
    is liable to pay GST and collect it from the customers instead of the unregistered service
    providers
    Note:       It is advisable to make separate entries for Reverse Charge and Forward Charge
    for clarity and data for filing of Return on GST.
© The Institute of Chartered Accountants of India
                               ACCOUNTING FOR E-COMMERCE BUSINESS                      20.39
     For example, Oya Cabs enlist drivers to ply their cars. Drivers are providing chauffeur/driving
     services to Oya. Oya is the service receiver and pays drivers a share of the fare collected
     from passengers.
     Oya pays GST on the drivers’ services on reverse charge basis. This becomes cost to Oya
     who is later recovered from passengers.
                     Journal Entries in the Books of E-Commerce Operator
Oya provides service to a customer from Andheri to Churchgate and charges ` 3,294 which
constitutes ` 2,700 plus taxes for the services by the driver and ` 300 plus taxes as commission
of Oya.
                                                                            INR                INR
 Bank                                                     Dr.              3,294
        To Drivers                                                                          2,400
        To CGST Payable (RC)                                                                   243
        To SGST Payable (RC)                                                                   243
        To Commission (inclusive of GST)                                                       300
        To CGST Payable (FC)                                                                    54
        To SGST Payable (FC)                                                                    54
© The Institute of Chartered Accountants of India
      20.40           FINANCIAL REPORTING
 Tax payable on reverse charge and forward charge
 CGST Payable A/c (RC)                                     Dr.                243
 SGST Payable A/c (RC)                                     Dr.                243
 CGST Payable A/c (FC)                                     Dr.                 54
 SGST Payable A/c (FC)                                     Dr.                 54
       To Cash CGST ledger A/c (243 + 54)                                                      297
       To Cash CGST ledger A/c (243 + 54)                                                      297
15.2 Debit Note by E-commerce Companies
A debit note shall be raised against the vendor in all cases where the goods supplied by it are
found defective at any stage and such defective goods shall be sent back to it. All expenses
relating to such sale like cost of transportation, all kinds of discounts allowed at the time of sale
including cash discounts shall be borne by the vendor.
Following Journal Entry is to be passed
In the Books of an e-commerce company
Situation 1: If the expenses are borne by the Vendor on the defective goods which are returned
Vendor                    Dr.
     To Purchases returns A/c
Situation 2: If the expenses are borne by the amazon on the defective goods which are returned
to the Vendor. E-commerce company will claim the expenses from the Vendor
Vendor A/c                Dr.
     To Purchases A/c
     To Indirect Expenses like Transportation
In the books of the Vendor
Sales A/c                 Dr.
     To E-commerce company A/c
© The Institute of Chartered Accountants of India
                             ACCOUNTING FOR E-COMMERCE BUSINESS                       20.41
      16. INDIAN ACCOUNTING STANDARD AND ITS IMPLICATION
          ON E-COMMERCE COMPANIES
Ind AS are principle based standards. Therefore, for e-commerce business all Ind AS will apply
except those which are sector specific. Ind AS 104 Insurance Contracts could become applicable
if any of the product offered in e-commerce business includes insurance contract as defined in
Ind AS 104 and within the scope of that Standard.
For e-commerce business, the major impact on transition to Ind AS will be due to Ind AS
18 Revenue where issues of principal vs. agent, multiple element transactions with loyalty points,
barter transactions etc. arise. These are the areas that cause difference in accounting as per
Ind AS and AS. There could be impact due to other Ind AS such as Ind AS 17 where certain
arrangements could, in substance, be a lease.
Under AS, there is no guidance for barter transactions, accounting for loyalty points, accounting
for multiple elements of a transaction separately. Ind AS 18 has limited guidance. Ind AS 115
provides reasonable level of guidance for these transactions.
© The Institute of Chartered Accountants of India
      20.42          FINANCIAL REPORTING
                             TEST YOUR KNOWLEDGE
Questions
1.   When the following companies would recognise revenue:
     (a) Amazon sells mobile to customer with no return policy:
     (b) Amazon sells mobile to customer with no return policy. It enters into logistic with DHL
         to insure the logistics and risks during delivery.
     (c) Amazon sells mobile to customer with return policy of 15 days.
2.   How will you recognise revenue in case of Linkedin:
     (a) Non-refundable fee
     (b) Premium Membership Annual fee
3.   A Ltd. an E-commerce dealer purchases the goods from the vendor worth ` 68,000 from
     Pune and sells the same in Mumbai at ` 80,000. It follows ILM of e-commerce business.
     Taking GST into consideration pass necessary Journal Entries.
Answers
1.   (a) As the mobile is sold with no return policy, no risk remains with Amazon, all the risk and
         rewards are transferred. Thus revenue should be recognised when the mobile is
         delivered to the customer.
     (b) Here also the mobile is sold with no return policy, but here the risk and rewards are
         transferred as soon as the possession of the mobile is transferred from Amazon to DHL.
         As the shipping and handling is borne by DHL. Thus here revenue should be recognised
         when mobile is delivered to DHL for delivery to the customer.
     (c) Revenue should be recognised when the mobile is delivered to the customer, assuming
         that all the risks and rewards in the mobile are transferred.
          Also a provision should be made for the expenses to be incurred if the customers return
          the mobile within 15 days.
        This provision is an estimate which will be based on the historical data of the company.
2.   (a) Non-refundable fee which is in the nature of one-time fee and not refundable to the
         members, should be capitalised by Linkedin as follows
          Bank A/c            Dr.
               To Lifetime membership fees (Equity and Reserves)
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                               ACCOUNTING FOR E-COMMERCE BUSINESS                   20.43
     (b) Since the Membership fee is received for a year, it recognition should be deferred over
         a year.
          Bank A/c                      Dr.
               To Advance membership fee
          (When the amount is received towards Membership fee)
          Advance Membership fee        Dr.
               To Revenue
          (When amount for the month is recognised as revenue)
3.                                             Journal Entries
                                                                           INR              INR
           For intra-state purchase
           Purchases A/c                               Dr.              68,000
           CGST Receivable A/c                         Dr.               6,120
           SGST Receivable A/c                         Dr.               6,120
                To Vendor A/c                                                          80,240
           For intra-state sale
           Debtors A/c                                 Dr.              94,400
                To Sales A/c                                                           80,000
                To CGST payable A/c                                                      7,200
                To SGST payable A/c                                                      7,200
           For depositing GST to the Government
           Cash CGST ledger A/c (7,200-6120)           Dr.               1,080
           Cash SGST Ledger A/c (7,200-6120)           Dr.               1,080
                To Bank (to the Government)                                              2,160
© The Institute of Chartered Accountants of India
      20.44          FINANCIAL REPORTING
           For set-off
           CGST Payable A/c                         Dr.   7,200
                To CGST Receivable A/c                            6,120
                To Cash CGST ledger A/c                           1,080
           SGST Payable A/c                         Dr.   7,200
                To SGST Receivable A/c                            6,120
                To Cash SGST ledger A/c                           1,080
© The Institute of Chartered Accountants of India