ALTERNATIVE DISPUTE
RESOLUTION
Submitted By:
Daryll Gayle A. Asuncion
The Law on Alternative Dispute Resolution
The Law’s delay: An introduction
Problems of judicial delay according to Marcos (1967):
1) The misuse of the due process and the abuse of legal technicalities;
2) The intervention of the political pressure in the court cases;
3) Sheer weight of the court litigations arising from development and growth;
4) Dilatory tactics of lawyers;
5) Neglect and laxity on the part of the judges.
The “Law’s delay” according to Florentino P. Feliciano:
1) An efficient and mismanaged court system that fails to act promptly on legal
issues ;
2) The disorganized state of the court-connected agencies;
3) The lack of preparation on the part of the litigants and lawyers;
4) The trigger-happy mind frame of lawyers to engage in long-winded
examinations of witnesses; and
5) The lawyers propensity to elevate their cases to the appellate courts and
needlessly filing petitions for mandamus, prohibition and certiorari for the
purpose of reviewing the interlocutory orders of the lower courts.
But a more serious factor behind the “law’s delay” in the Philippines involves the
billing practice of lawyers. (Billable hours, number of court appearances) Delaying
tactics to consume time.
The choice between a litigation and settlement is clear. He would rather cut
through the chase and solve his disputes swiftly and move on with his life.
AGAN v. PIATCO (GR> NO. 15501)-SC ordered all affected parties to comment
made by one of the parties that PIATCO commences arbitration proceedings by
filing a request for arbitration with the secretariat of the Internation chamber of
commerce, International Court of arbitration.
Private Justice-the concept is fairly recent development in the administration of
justice.
-Private “Courts” are managed by private organizations, called ADR
providers to serve those who need to resolve most types of consumer, civil,
corporate and commercial disputes.
-Parties generally agree to enter the private court system for one main
reason: the public court system is too chaotic and unwieldly.
-“vigilante justice”
-Judges, selected by the parties and are paid on an hourly or a per session
basis, are for rent not for sale. They are paid for their time and their expertise, not
their expected favors.
CON: Creates a dual court system-one rich and one poor. No means a
perfect system, it offers enormous savings in time, effort, anxiety, money in the
long haul.
The litigation of conflict: A Confucian Confusion
Two fundamental reasons for failure of trial courts according to Ralph Warner and
Stephen Elias:
1) Court Rules and Procedures are so complicated and inefficient that lawyer
fees and other costs end up being a bigger problem than the dispute itself.
2) Winner take-all sustem defies logic, encourages lying and generally brings
out the worst in all participants.
The Nature of Conflict
Conflict- clash of divergence of opinions, values and interests and emotions.
Several phases of the conflict process by Peter Condiffe (1995)
1) Conflict starts when parties perceive their differences-they go though
feelings of anziety and frustration.
2) Realization or expression of grievances and the assessment of all angles in
the conflict.
-some parties get afflicted with AVOIDANCE SYNDROME (disregarding the
existence of the problem because of relative powerlessness high risks and
costs involved)
3) Parties choose their conflict resolution methods and select their strategies
to settle their disagreements.
4) Evaluation of outcomes and the analysis of all ramifications of full
implementation of the chosen methods of conflict management.
ADR aims to solve the conflict not win the lawsuit which is the aim of litigation.
Conflict is a contest and a problem to solve (Bill Withers)
Modes of Resolving Conflict (Blake and Moulton)
1) Withdrawal-Avoidance behavior on one or both parties
2) Smoothing-emphasis of common interest and yielding by one or both
parties.
3) Compromising-each side obtains a part of what it wants.
4) Forcing-forcing the other to acquiesce.
5) Problem solving-involves an agreement in which both sides meet their
objective and affective needs.
Importance of Litigation (Peter Lovenheim)
1) When you need to establish a legal precedent, such as the validity of the
patent which your company holds;
2) When you need to publicy prove the truth, such as when a customer’s
complaint about the product quality or safety has received wide attention in
the media product’s good name;
3) When your company’s legal rights have been infringed and you stand a
good chance of collecting substantial damages in court;
4) When your opponent is unable and unwilling to participate in ADR; and
5) When serious crimes are involved in the dispute.
The Grand Misnomer: “Alternative” Dispute Resolution”
Legal Basis of ADR:
ART. VIII, Sec. 5 (5) 1987 Consitution
-Mandating the SC to promulgate rules that shall “provide a simplified and
inexpensive procedure for the speedy disposition of cases.
Rule 18, Sec 2(a) 1997 Rules of Civil Procedure
-Requiring the courts to “consider the possibility of an amicable settle or of
a submission to alternative modes of resolution.”
“Alternative” comes from the word “alternate” which means substitute, spare tire,
a second stringer, a fallback position.
Which is wrong because litigation should be the LAST option not ADR.
Limitations of ADR
Cases that involve:
1) Constitutional law issues
2) Anti-trust suits
3) Probate
4) Adoption
5) Precedent-setting cases that involve punitive damages
6) Actions of equitable relief, and
7) nuisance
are beyond the scope of arbitration.
ART. 2035 of the Civil Code
If related issues of the following are matters in controversy may not be capable of
being referred to arbitration:
1) Civil Status of persons;
2) Validity of Marriage;
3) And legal separation;
4) Futures support;
5) Future legitime;
6) Jurisdiction of the courts;
7) Future jurisdiction of the courts.
The Settlement of dispute in the Philippines:
A culture of PAKIKISAMA
Many Filipinos readily overcome conflict through pragmatic means.
Gini Graham’s techniques in Resolving Conflict:
1) Identify the source of the problem
2) Applying the appropriate problem solving techniques:
a. Creative visualization-examine the reasons for the problem
b. Brain-storming-come up with alternatives
c. Automatic writing-ask inner self for reactions of those possibilities
d. Mental Imaging-ask inner expert for advice in making choices.
Litigation is what many Filipino Lawyers do best. Students of law are trained to
think like lawyers, but they are not prepared to deal with they should do best: solve
their client problems and resolve their disputes with the least amount of time and
expense. The key to decongest the courts is that students should be trained to be
sensitive to their client’s wishes to settle their conflict or dispute swiftly and without
expense to court trials.
Filipino Conflict Management System
Filipino Values
1) Pakikiusap-request and
2) Pakikisama-Companionship
Keep communication lines open.
1) Amor Proprio (self-respect)
2) Pasikaban (one-upmanship)
3) Bahala na (fatalism)
4) Gantihan (retaliation)
Impede settlement and plays key roles in clogging the courts with frivolous suits
that are brought just to “Save face” or to give a “lesson to the opposing party.
But, positive aspects of Filipino culture that may tend to mitigate the Filipino
propensity to litigate disputes:
1) Kamag-anak network (close family ties)
2) Tulungan (mutual aid)
3) Bigayan (give and take)
4) Palabra de Honor (Word of Honor)
5) Bayanihan (cooperative endeavor)
6) Hiya (shame of doing something wrong)
7) Utang na loob (recognition of a debt or obligation)
8) Paggalang (respect or honor)
9) Kompadre (godfather system)
10) Delikadesa (“Being proper”)
The Katarungan Pambarangay was seen by legislators as a means to decongest
the courts’ dockets, by encouraging the settlement of minor cases at the
barangay level, which will in turn allow the courts to speed up the adjudication of
already pending cases. This again relates to the access-to-justice problem in the
country.
To ensure that the goal is met, the Local Government Code makes KP mediation
and conciliation a condition precedent to the filing of cases in court. 7 Though non-
compliance does not result in jurisdictional defect thereby rendering the court
proceedings void ab initio, such failure, if seasonably raised, makes the case
vulnerable to a motion to dismiss on the ground of prematurity (Garces v. CA, 162
SCRA 504). (TAKEN FROM AN ONLINE PRIMER OF THE KATARUNGAN
PAMBARANGAY Published by the UP-College of Law)
Types of Arbitration in the Philippines:
1) Labor Arbitration
The Labor Code of the Philippines makes arbitration mandatory in cases
involving the interpretation and implementation of collective bargaining
agreements (CBA) and the interpretation or enforcement of company
personnel policies. The original and exclusive jurisdiction of which falls with
the Voluntary Arbitrators. (Sanyo v. Canizares)
2) Construction Arbitration
The creation of the Construction Industry Arbitration Commission (CIAC)
ushered the birth of arbitration in the construction industry.(EO. 1008)
Private or Government-entered construction contracts can be submitted.
Tesco v. Vera-While it is true that the CIAC shall have original and exclusive
jurisdiction over disputes connected with contracts entered into by parties
involved in the construction industry in the Philippines, the parties must first
agree to do so before the CIAC can acquire jurisdiction to arbitrate the
matter.
3) Consumer Arbitration
Consumer Act of the Philippines (RA no. 7394) provides for the creation of
a consumer arbitration program to handle consumer complaints. They have
original and exclusive jurisdiction to mediate, conciliate hear and adjudicate
all consumer complaints xxx.
4) Matrimonial Mediation
Disputes between couples that are civil in nature may be the subject of
court-referred mediation, subject to the limitations of Art. 2035 of the Civil
Code.
The ff. disputes may not be compromised:
a) civil status of persons
b) validity of marriage or legal separation
c) any ground for legal separation
d) future support
e) future legitime
f) jurisdiction of the courts.
5) Corporate Arbitration
Corporation Code provides for the mechanism to resolve corporate
disputes. The SEC can exercise its power to arbitrate the dispute upon written
petition by any stockholder. (read more about powers of the SEC)
6) Partnership Arbitration
The CC states that is beyond the authority of one or more but less than all
the partners to enter into a compromise or submit to arbitration a partnership
claim or liability. When it comes to ADR, unanimous consent of partners is
needed to carry out the plant to resolve partnership disputes without a court
trial.
7) Administrative Arbitration
Doctrine of Non-exhaustion of administrative remedies
8) Environmental Mediation
9) Executive Arbitration
10) Foreign Arbitration
11) Banking Arbitration
12) Mining Arbitration
13) Maritime Arbitration
14) Insurance Arbitration
15) IP Arbitration
16) Securities Arbitration
Six-Step Structure of a face-to-face mediation meeting
(I-H-I-M-I-S)
1) Introduction and agreeing of ground rules
2) Hearing what has happened or summarizing the facts
3) Identifying the issues
4) Mutual understanding and communicating feelings
5) Ideal storming of a win/win solution
6) Signing of voluntary agreement.
Causes of Court Delays (Justice Myrna Dimaranan Vidal)
1) the misuse of the due process and the abuse of
legal technicalities;
2) the intervention of political pressure
in court cases;
3) the sheer weight of court litigations arising
from development and growth;
4) the dilatory tactics of lawyers;
5) neglect and laxity on the part of judges; and
6) Court vacancies.
Definition of Terms:
Alternative Dispute Resolution
It is defined as any process or procedure used to resolve a dispute or
controversy, other than by adjudication of a presiding judge of a court or an
officer of a government agency, in which a neutral third party participates to
assist in the resolution of issues. It includes arbitration, mediation or conciliation,
mini-trial, early neutral evaluation, or any combination thereof.
Arbitration
A voluntary dispute resolution process in which one or more arbitrators,
appointed in accordance with the agreement of the parties resolve a dispute by
rendering an award. It is the reference by mutual agreement or consent of the
parties of a controversy or dispute to selected persons for an informal hearing
and extra-judicial determination and resolution. The hearing is usually held in
private and the decision of the persons selected will be a substitute for a court
judgment. This avoids the formalities, delay and expenses of ordinary litigation.
Mediation
A dispute resolution procedure in which an impartial third party, mutually
chosen by the parties, acts as the referee to help the contending parties settle
their dispute. The mediator, unlike the arbitrator, has no authority to make the
parties reach an agreement. He serves as a clarifier and facilitator without
dictating settlement. The term mediation used under ADR Lawincludes
conciliation.
Mini-trial
A dispute resolution method in which the merits of a case are argued
before a panel created by agreement of the parties comprising senior decision
makers with or without the presence of a neutral third person after which the
parties seek a negotiated settlement.
Early neutral evaluation
An alternative dispute resolution process whereby parties and their
lawyers are brought together early in a pre-trial phase to present summaries of
their cases and receive a non-binding assessment by an experienced, neutral
person with expertise in the subject of the dispute.
Combination of Alternative Dispute Resolution
A particular alternative dispute resolution may be combined with the other
types of alternative dispute resolutions. The most common is the mediation-
arbitration (Med-Arb). In this kind of combination, parties first proceed to
mediation to define the dispute and settle as many issues as possible, and then
they engage in arbitration to settle issues that remain unresolved by the
mediator.
Class Action Administration
Method of resolving the claims of a huge class of claimants with the least
possible litigation expenditures and court cost through an administrative agency
in charge of maintaining and tracking statistical days as well as overseeing
restitution payments, appointed by the court or chosen by the parties design a
set of claims procedures.
Voluntary Settlement Conference
just like mediation it is a non binding hearing; the neutral party is allowed
to express his opinions and views about the case and will be obligated to
formulate an advisory opinion to be submitted to the parties for review and
approval.
Mass Tort ADR Projects (Manville Personal Injury Settlement Trust and A.H
Robbins bankruptcy for claims of asbestos sufferers and for claims related to the
Dalkon shield, respectively)
Referee or “Rent a Judge”
a practicing attorney or a retired judge usually acts as a referee who
conducts a “trial” that incorporates the formalities of a regular court trial,
complete with a court reporter and the observance of the strict rules of evidence.
Mock-Jury trial
a “mock jury contract” sets forth all the provisions government the dispute
resolution process chosen by them, including how the mock jury proceedings will
be conducted.
Ombudsman
he is a fact finder or referee hired by businesses to deal with disputes
inside the organization. The objective is to solve problems and disputes quickly
and informally by hearing and investigating disputes between workers.
Process Consultation
this is used if there is a long-standing relationship between the parties and
they encounter problems in resolving the disputes. Process consultants act as
counselors who focus on the process of negotiation, assisting the parties in
enhancing or restoring communication lines .
Court-Annexed Mediation
means any mediation process conducted under the auspices of the court,
after such court has acquired jurisdiction of the dispute
Court-Referred Mediation
means mediation ordered by a court to be conducted in accordance with
the Agreement of the Parties when as action is prematurely commenced in
violation of such agreement.
The Mitigation of Litigation:
A Cornucopia of Non-litigative Processes
Motivating Factors that contribute to the rise in demand ADR processes:
1) Avoidance of high expense of litigation
2) Fear of lawsuit will result in an outcome far more adverse than reasonably
anticipated
3) Need to return workers involved in the law suit to more productive
activities
4) Wish to preserve and re-establish the business or inter-personal
relationship that was temporarily disturbed by the conflict.
Med/Arb (Already defined in this reviewer) The parties go through a phase
where parties in crafting a compromise agreement only if this goes down in
flames, the mediator will change colors-may not render a binding award as an
arbitrator pursuant to the agreement. However, Sec. 20 of RA 876 states, “No
Arbitrator shall act as a mediator in any proceedings in which he is acting as an
arbitrator;xxx” is subject to strict interpretation.
Facilitation is a less active form of mediation. The neutral third party or facilitator
acts as a moderator in large meetings, acting as traffic police officer directing the
flow of traffic in the meeting and seeing to it that everyone says his piece during
the forum.
Mini-trials is not a trial but a rational and voluntary manner in structuring a
settlement of disputes between two big companies that are at loggerheads over
sticky business issues. This is otherwise known as “rent-a-judge”.
Besides, mini-trial is a voluntary, confidential and non-binding procedure that
effects a speedy, cost-effective resolution of corporate conflict. Lawyers present
summaries of their cases to chief executives or other key decision-makers
representing both clients. (Linda Singer)
Mini-trial contract This is signed by the parties that contains provisions
governing the conduct of discovery, how hearing will be handled and a few more
important stipulations.
Class action administration is a sensible approach at dispute resolution is to
have an administrative agency, that is in charge of maintaining and tracking
statistical data as well as overseeing restitution payments, appointed by the court
or chosen by the parties design a set of claims procedures and forms that will be
sent out to all the claimants.
Voluntary settlement conference is where the neutral party, unlike mediation,
is allowed to express his opinions and views about the case and will be obligated
to formulate an advisory opinion to be submitted to the parties for review and
approval.
Conciliation uses a neutral third party to clarify issues in dispute so that the
parties concerned may themselves arrive at a mutually acceptable agreement.
Mass tort ADR projects
Rent-A-Judge incorporates the formalities of a regular court trial, complete with
a court reporter and the observance of the strict rule of evidence but the parties
may agree to modify or disregard most formal rules of procedure, evidence and
pleading with some limitations.
Mock Jury Trial
Ombusdman
Process consultation the process consultants (PC) differs from the meditator in
that there is no discussion of the specific issues or any attempt to solve them.
Thus, process consultants are often more like counselors who help parties to get
along better so that they can engage in better negotiation and problem-solving.
ADR processes in US Government Agencies
International Commercial Arbitration
Small claims courts
Neighborhood dispute centers
The sport of Nonadversarial lawyers
Leigh Steinberg, “Effective negotiation is about exhaustive preparation,
utter clarity, heartfelt communication, and a sincere, demonstrated desire to fully
understand not just your own needs but the needs of other party.xxx”
Jesus and Socrates were two of the best negotiators of history. One is a form of
syllogism, the other in the form of parables.
Rock and a Hard Place- The rock is litigation, which as a means of resolving a
dispute is frustrating, time comsuiming, expensive and full of friction. The hard
place is negotiation, which can often prove unavailing as a means of reaching
accord between two disputants, each of whome has strong feelings about the
matter. (Freund, Smart Negotiating, 1992)
LITI-GOTATION (Marc Deiner) Litigation is often used for leveraging. A lawsuit is
filed and pushed to the limit to force a favorable settlement agreement.
Negotiation is a problem solving operation. (Romance Languages means “to do
business”)
Lawyers have a role to play in at least two crucial negotiation schemes:
1) Dispute or litigation settlement
2) Transaction-planning to preventive law negotiations
Basic Negotiation Tactics
1) The wince
Well-timed flinch at the exact moment when the other party announces his
terms.
2) Silence
Staying absolutely quiet after making your offer or when the other party says
something that you find disagreeable
3) Good guy/bad-guy
Working with an actual partner to make it appear to the other party that
accepting the offer of the “good guy” is a much better alternative than giving
in the harsher terms “bad guy”
4) Limited authority
Buying time to obtain more authority from an imaginary principal or a real
person with greater discretion
5) Red Herring
Creating distraction to muddle the real issues
6) Trial Balloon
Raising questions designed to peek into the other party’s position without
revealing your true objectives
7) Lowballing-agreeing to the offer made by the other part and then start
chipping away at the terms of the original offer until the offer has been
severely altered
8) The Bait and switch-advertising one product to bring people inside the store
and finding excuses to explain the unavailability of the advertised product
then quickly suggest that a different product be bought instead.
9) Outrageous behavior-exhibiting socially unacceptable demeanor to rattle
the other party
10) Written work-presenting adhesion contracts to discourage question about
the deal
11) The vise-applying verbal pressure to force the other party “To do better”
than what is being offered and to gain concessions.
12) Trade off-splitting the difference and seeking the midpoint
13) Nibble-waiting for the major terms of the deal to be settled then asking for
the “minor” concessions to be included in the deal
14) Funny Money-making mathematical calculations and dividing the payments
over a period of time to convey the impression that the other party is getting
a “good deal”.
Two major types of unassisted negotiations:
1) Combative Negotiator- who will emphasize only his own gains at the
expense of the other and employ hard line tactics, such as exaggerating
claims or even threatening to abandon the discussion if he does not get his
way.
2) Conciliatory negotiator-who will assume the role of a “problem solver” rather
than an intimidator.
Class of negotiations
1) Position-based negotiations often involves hard-ball methods because it is
premised on the presumed superiority of one’s position.
2) Interest-based negotiation is much more candid and amiable technique that
involves the willing disclosure of all germane information to the other party
so as to explore all avenues of satisfying the needs and interests of the
other side of the least possible cost and at the shortest possible time.
Leonard Koren and Peter Goodman’s dead-lock breaking techniques (1991)
1) Be positive and don’t be put off by the good word “no”
2) Agree on easier terms first and skip over the points that are bogging you
down and come back to them late
3) Emphasize shared goals, get back to common ground and start building up
again
4) Reduce complexity, break down complicated negotiations into pieces and
solve each piece one at a time
5) Brainstorm with your opponent to generate various alternatives
6) Fine tune your agreement so that there is something that both of you can
find acceptable
7) Passing written proposals back and forth for comment
8) Calling a time out when things get rough and not going your way.
EXHAUST ADR PROCESSES BEFORE LITIGATION.