TRANSPORTATION PICKUPS
*picking up units/vehicles from dealerships
1.)   Update printed Sheet
                 reference printed dealership spreadsheet, write Pick Up Charge amount on left
           hand side, lower portion of UVIS Merged NVRS Pick Up Order Report ("Sheet"),
           below NVRS Comment            ($ amount can be found on alphabetical dealership
           spreadsheet, first column to right of name).
                 handwrite updated dealership contact name/number, if applicable.
                 write today's date on lower portion of Sheet, below typing.
                 If it is known contact has day off, note this next to date on lower portion below
           typing.
                 Ford/Lincoln may change number
2.)   Enter info into AMS software for Reps with day off
                   Function>Vehicle>In-Transit Vehicles> opens pop-up window, titled Vehicle
             Search - In Transit Vehicles
                 Enter last 6 of vin# and click Search option (on top banner, on left). Opens pop-
                up window In Transit Vehicle Maintenance
                       o Proof vin# and dealership info
                       o Scroll down to NVRS Outgoing Comment Code (located right column of
                       scrollable section)
                           -      Click drop down, scroll down to select PC-104
                          on left side of column, enter outgoing comment.
                               e.g. "contact has Fridays off, will call Monday"
                       - Write PC-104 on Sheet next to "has off" comment
                       - Click Save
                       - Draw checkmark on Sheet next to PC-104, one checkmark per
                          each vehicle.
                                  eg. for a Pick Up of 3 total vehicles = PC 104 üüü
                           -      Return Sheet to folder
                           -      Click x to close In Transit Vehicle Maintenance
3.)   Call sales reps whom are available
             *Mondays & Thursday - begin calls after 9:30a.m.
             *Tuesdays, Wednesdays and Fridays - begin calls after 9:00a.m.
             *they are stressed/busy toward end of the month
             *if Ron Mikolajczak of Towne Ford OP,NY is unavailable, leave message
               and push through to GTG. only for Ron!
                    -- mark “pt” (pushed through) on Sheet next to dispatch date.
                  press 9 to make outside call +1 for out of area number.
                  State name "calling from Adesa Buffalo to confirm pick-up for a lease turn-in(s)."
             Provide make, model, last 6 vin# and first three of customer's last name.
                  If unit is ready, write GTG (good to go) on Sheet next to today's date
                   eg. "4/2 GTG"
                  if no answer/unavailable, leave voicemail or message for rep, including make,
             model, last 6 vin and callback number 716-542-8111.
                -   Note on sheet next to today's date LM (left message) and time
                    message was left.
                -   if written message, note name of contact on Sheet
4.)   E-mail sales reps
      • reps who prefer e-mail can be found listed on printed dealership spreadsheet
5.)   GTG - good to go
            *reference screenshot printout
                  CarsArrive Network (website)
                   http://reports.carsarrive.com/adesa_buffalo/
                  Under Home tab, "CREATE A TRIP"
                   To determine owner, check indicators
                           1.    Inspection - yes- Y = FMC/RCT/TPI
                           2.    category code e.g. RCT (Red Carpet Lease)
                         A0708 - Ford Motor Credit Company LLC - Corporate(SP) (A0708)
                   *if inspection – no – N =
                  Origin (pick-up location at dealership)
                   name = dealer name, will auto fill
                   proof dealership information/contact name and update, if needed
                   Carrier Instructions (instructions to drivers)
                      RCT/Yes inspected:
                       FMC/RCT/TPI *COMPLETE 3 COLUMN,SIGNED,ATTACH TO BOL~FILL
                       IN MILES~VERIFY FULL VIN~
                       RCT/Not inspected:
                       FMC/RCT/CR~ FILL IN MILES~ VERIFY FULL VIN
                   Transport type - dropdown to "drive away"
                   Transaction type - pickup fee - Red Carpet Off Lease
                   Carriers - ADESA Buffalo - Driver Pool
                  Unit Information
                          enter full vin
                          year/make/model will auto-fill
                          add in color and first 3 customer's last name
                          e.g. 2016 Ford Escape/GY/ABC
                          enter in Customer Price aka Pickup Charge
                          check "Dispatch Now" box
                  click Go and confirm Ok
                  do not generate cover sheet
                  confirm to not have transport price
                  dispatch pick-up date: today
                  dispatch delivery date: count current date, not including weekends, add 2 days.
                  Update Sheet with delivery date and BOL numbers (BOL from Trips Created Pop-
            up)
6.)   Print BOL vehicle release authorization
                  CarsArrive Network Website
                  Scroll to bottom "Trips" spreadsheet
                  Find "ASSIGNED" tab, expand cell
                  click Print BOL link
                  Proof numbers match from Sheet to screen
                  Print to Printer36
                    3 copies
                    checkmark next to BOL # on Sheet
                    close window, pickup at printer and put in "Out Folder"
7.)   Finish NVRS notes in AMS
             *reference screenshot printout
                 Function>Vehicle>In-Transit Vehicles> opens pop-up window, titled Vehicle
            Search - In Transit Vehicles
                 NVRS finish "In Transit Vehicle Maintenance" window
                  - GTG :
                          NVRS Outgoing Comment Code Note:
                          NVRS Outgoing Comment: dispatched eta [date]
                            eg. "dispatched eta 4/3"
                **      *if it takes over three-day period to confirm GTG, once GTG
                        status is confirmed, choose
                                   NVRS Outgoing Comment Code
                                         NVRS1 – Change Date Avail For Pickup
                                   NVRS Outgoing Comment:
                                         “no return from messages left; will call [next business day of
                                         week].”
                                                (eg. "dispatched eta 4/3")
                     - LM : NVRS Outgoing Comment Code PC104
                          NVRS Outgoing Comment:
                                 “no return from messages left; will call [next business day of
                                 week].”
                    Save top left
                    write dispatched eta delivery date on Sheet
                    checkmark delivery date after entered and saved
                    cross out previous notes removed
                 eg. PC 104 üüü