KAPIL MISHRA
Objective
To obtain a responsible and challenging position in the organization; where my
education and work experience will judge & valued for the growth of organization
and myself.
STRENGTHS:
• Creative & Positive Minded,
• Target oriented,
• Team spirit,
• Eager to learn new development.
Professional summary
3.6 years of experience in the IT industry in Hardware, Networking and Server
Administration;
TCP/IP Configuration of Clients and Servers : Assigning IPs, Gateways, Name-
servers, net-masks, host names, domain-names etc for individual machines
and setting up the Network.
DHCP Server configuration. Also configured multiple clients, automating the
setting up IP, Name Server and Gateway config, among others.
Creating user accounts and administration of user accounts in Active
Directory on Windows Server 2003 and Windows server 2008.
Backup Management– Managing various backup devices and backup
software’s. Scheduling & restoration of data providing minimum data loss and
minimum downtime.
In the field of technology, worked on Microsoft, Compaq, IBM, Cisco Routers
and Switches.
Anti-virus and Patch Management – Monitoring and updating all systems and
servers with anti-virus and Microsoft patches using tools.
Network Management – Monitoring and troubleshooting LAN and Wan
problems. Following up with ISP’s.
Virtualization Skill….
Deployment, & managing skill with Microsoft virtual server2005r2 sp1,
2008 Hyper-V .
VMware workstation, VMware server, VMware esx 3.x., P2V migration,
V2V Migration.
Citrix Xen Serve installation and configuration.
PROFESSIONAL EXPERIENCE
……………………………………………………..
COMPANY : - SAICOM NETWORK TECHNOLGY
Designation : - IT SUPPORT ENGINEER
Duration : - May/1 /2010 – Till date
CLIENTS : - Oberoi Constructions ltd, Oberoi Mall ltd & Oberoi Realty
ltd.
JOB RESPONSIBILITIES:
• Attending calls with use of Netmeeting, DMware & ShowMyPC.
• Installation & troubleshooting of Antivirus server and Clients (Escan and
Symantec and McAfee).
• Managing of AD, DNS, DHCP, WSUS etc.
• Troubleshooting of Network connectivity and other Network related
problems.
• Installation of Network Printers and local printers and user access
configuration.
COMPANY : - TECHLINK INFOWARE PVT LTD
Designation : - SUPPORT ENGINEER
Duration : - Nov /9 / 2009 – May/1/2010
CLIENTS : - ABEC Ltd, SNDT University.
JOB RESPONSIBILITIES:
• Attending calls with use of Netmeeting, Team Viewer & ShowMyPC.
• Installation & troubleshooting of Antivirus server and Clients (Escan and
Symantec and McAfee).
• Installation, Configuration and managing of AD, DNS, DHCP, WSUS etc.
• Installation, Configuration and managing of untangle (Multi-functional
Network security & Firewall Software)
• Troubleshooting of Network connectivity and other Network related
problems.
• Installation of Network Printers and local printers and user access
configuration.
• Installation and Configuring of Citrix Xen Server, VMware ESX 4 server.
• Implementing OS through RIS and further troubleshooting.
• Client Site Visit and Upgradation Required Report Creation.
COMPANY : - INKNOWTECH PVT LTD
CLIENT : - MPHASIS AN EDS COMPANY
Designation : - Technical Member
Duration : - Nov /2 / 2007 - April/ 10 /2009
JOB RESPONSIBILITIES:
• Attending IT related & technical calls, troubleshoot and maintenance of
desktops and laptops. Closing the same in TrackIT tool. All are branded
desktops of HP & Dell.
• Attending calls with use of Net meeting & Remote Desktop
Connection.
• Implementing OS through RIS and further troubleshooting
• Setting up Projector, Video conferencing.
• Installation & troubleshooting of printers
• Maintaining IT Inventory.
• Configuring outlook client for exchange mail server.
• Troubleshooting of Network connectivity and other Network related
problems.
• Handling McAfee Anti-virus through ePO server.
• Installation and troubleshooting of Windows Virtual PC, Virtual server,
VMware ESX server and VMware Workstation.
• Taking back-up of Virtual PC & Reconfiguring.
COMPANY : - ACMA COMPUTERS PVT LTD
CLIENTS : -Dahanukar Collage of commerce and United Rubbers Pvt Ltd
Designation : - Customer Support Engineer
Duration : - NOV 2006 TO NOV 2007
JOB RESPONSIBILITIES:
• Assembling & Troubleshooting of Computers & Operating systems.
• Attending calls with use of Net meeting & Teamviewer.
• Installation Knowledge and Exposure DELL Laptops.
• Installation & Troubleshooting Dot matrix, Ink-jet, Laser printers.
• Handling DHCP Server related issues like IP reservation.
• Installation & Troubleshooting of MS Outlook & Outlook Express.
• Troubleshooting of network.
• Handling MacAfee Anti-virus.
• Responsible taking backups and restoring process.
ORGANIZATIN : - SBH School
Designation : - IT associate
Duration : - May 2004 to Oct 2006
JOB RESPONSIBILITIES:
• Creating Educational presentation and Notes of Computer Basics & MS-
office.
• Assembling & Troubleshooting of Computers & Operating systems.
• Installation & Troubleshooting Dot matrix, Ink-jet, Laser printers.
• Troubleshooting of network.
• Responsible taking backups and restoring process.
PROJECT WORK:
1. Have done Virtualization as a project work in Mphasis An EDS Company.
(MS virtual server 2005, Windows 2008 Hyper-V, VMware ESX, VMware
workstation, Citrix XenServer).
2. Participated Company migration (IT) -Mphasis an eds Company ,
ABEC Ltd.
Education………………………………………………………
……...
ACADEMIC QUALIFICATION:
Graduation (sci.) (53.33%) From CSJM University-2002, Kanpur.
PROFESSIOANL QUALIFICATION:
DHE (3 M) From RAJ Software Technology in January 2004.
CCNA (1 M) Training from IP solution in April 2009.
PERSONAL DETAILS:
Current Address : - 401 SaiDham Apartment, Ram Nagar,
Nalasopara-(E)
Fix Address : -13 Devki Nagar, Kanpur, UttarPradesh-208011
Mobile No : - 9209539005
E-mail ID : - kapil.mishra@live.com
Date of Birth : - 5th September 1982
Marital status : - Married
Language known : - English, Hindi.
Declaration:
I hereby declare that the above-mentioned information is
correct up to my knowledge and I bear the responsibility for the
correctness of above-mentioned particulars.
Thanks
KapilMishra
KAPIL MISHRA
