History
Our Beloved Founder
Founded as 'Canara Bank Hindu Permanent
Fund' in 1906, by late Sri. Ammembal Subba
Rao Pai, a philanthropist, this small seed
blossomed into a limited company as 'Canara
Bank Ltd.' in 1910 and became Canara Bank in
1969 after nationalization.
"A good bank is not only the financial heart of the community, but also
one with an obligation of helping in every possible manner to improve
the economic conditions of the common people" - A. Subba Rao Pai.
Founding Principles
1. To remove Superstition and ignorance.
2. To spread education among all to sub-serve the first principle.
3. To inculcate the habit of thrift and savings.
4. To transform the financial institution not only as the financial
heart of the community but the social heart as well.
5. To assist the needy.
6. To work with sense of service and dedication.
7. To develop a concern for fellow human being and sensitivity to
the surroundings with a view to make changes/remove hardships
and sufferings.
Sound founding principles, enlightened leadership, unique work culture
and remarkable adaptability to changing banking environment have
enabled Canara Bank to be a frontline banking institution of global
standards.
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Significant Milestones
Year
1st
Canara Hindu Permanent Fund Ltd. formally registered with a capital of 2000 shares
July
of Rs.50/- each, with 4 employees.
1906
1910 Canara Hindu Permanent Fund renamed as Canara Bank Limited
1969 14 major banks in the country, including Canara Bank, nationalized on July 19
1976 1000th branch inaugurated
Overseas branch at London inaugurated
1983
Cancard (the Bank’s credit card) launched
1984 Merger with the Laksmi Commercial Bank Limited
1985 Commissioning of Indo Hong Kong International Finance Limited
1987 Canbank Mutual Fund & Canfin Homes launched
1989 Canbank Venture Capital Fund started
1989-
Canbank Factors Limited, the factoring subsidiary launched
90
1992- Became the first Bank to articulate and adopt the directive principles of “Good
93 Banking”.
1995- Became the first Bank to be conferred with ISO 9002 certification for one of its
96 branches in Bangalore
2001- Opened a 'Mahila Banking Branch', first of its kind at Bangalore, for catering
02 exclusively to the financial requirements of women clientele.
2002-
Maiden IPO of the Bank
03
2003-
Launched Internet & Mobile Banking Services
04
2004-
100% Branch computerization
05
Entered 100th Year in Banking Service
2005-
Launched Core Banking Solution in select branches
06
Number One Position in Aggregate Business among Nationalized Banks
2006- Retained Number One Position in Aggregate Business among Nationalized Banks.
07 Signed MoUs for Commissioning Two JVs in Insurance and Asset Management with
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international majors viz., HSBC
(Asia Pacific) Holding and Robeco Groep N.V respectively
Launching of New Brand Identity
Incorporation of Insurance and Asset Management JVs
2007-
Launching of 'Online Trading' portal
08
Launching of a ‘Call Centre’
Switchover to Basel II New Capital Adequacy Framework
2008- The Bank crossed the coveted Rs. 3 lakh crore in aggregate business
09 The Bank’s 3rd foreign branch at Shanghai commissioned
As at June 2009, the total business of the Bank stood at Rs. 3,34,325 crore.
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CHAIRMAN'S MESSAGE
Chairman & Managing Director's Message
As a premier commercial bank in India, Canara Bank has a
distinct track record in the service of the nation for over 100
years. Today, Canara Bank has a strong pan India presence with
2735 branches and over 2000 ATMs, catering to all segments of
an ever growing clientele base of about 35.4 million. We are
recognized as a leading financial conglomerate in India, with as
many as nine subsidiaries/sponsored institutions/joint ventures
in India and abroad. As we step into the second century, we
aspire to emerge as a Global Bank with Best Practices.
PROFILE
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A Brief Profile of the Bank
Widely known for customer centricity, Canara Bank was founded by
Shri Ammembal Subba Rao Pai, a great visionary and philanthropist, in
July 1906, at Mangalore, then a small port in Karnataka. The Bank has
gone through the various phases of its growth trajectory over hundred
years of its existence. Growth of Canara Bank was phenomenal,
especially after nationalization in the year 1969, attaining the status of
a national level player in terms of geographical reach and clientele
segments. Eighties was characterized by business diversification for the
Bank. In June 2006, the Bank completed a century of operation in the
Indian banking industry. The eventful journey of the Bank has been
characterized by several memorable milestones. Today, Canara Bank
occupies a premier position in the comity of Indian banks. With an
unbroken record of profits since its inception, Canara Bank has several
firsts to its credit. These include:
Launching of Inter-City ATM Network
Obtaining ISO Certification for a Branch
Articulation of ‘Good Banking’ – Bank’s Citizen Charter
Commissioning of Exclusive Mahila Banking Branch
Launching of Exclusive Subsidiary for IT Consultancy
Issuing credit card for farmers
Providing Agricultural Consultancy Services
Over the years, the Bank has been scaling up its market position to
emerge as a major 'Financial Conglomerate' with as many as nine
subsidiaries/sponsored institutions/joint ventures in India and abroad.
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As at June 2009, the Bank has further expanded its domestic presence,
with 2735 branches spread across all geographical segments. Keeping
customer convenience at the forefront, the Bank provides a wide array
of alternative delivery channels that include over 2000 ATMs- one of
the highest among nationalized banks- covering 707 centres, 1362
branches providing Internet and Mobile Banking (IMB) services and
2078 branches offering 'Anywhere Banking' services. Under advanced
payment and settlement system, all branches of the Bank have been
enabled to offer Real Time Gross Settlement (RTGS) and National
Electronic Funds Transfer (NEFT) facilities.
Not just in commercial banking, the Bank has also carved a distinctive
mark, in various corporate social responsibilities, namely, serving
national priorities, promoting rural development, enhancing rural self-
employment through several training institutes and spearheading
financial inclusion objective. Promoting an inclusive growth strategy,
which has been formed as the basic plank of national policy agenda
today, is in fact deeply rooted in the Bank's founding principles. "A
good bank is not only the financial heart of the community, but also
one with an obligation of helping in every possible manner to improve
the economic conditions of the common people". These insightful
words of our founder continue to resonate even today in serving the
society with a purpose. The growth story of Canara Bank in its first
century was due, among others, to the continued patronage of its
valued customers, stakeholders, committed staff and uncanny
leadership ability demonstrated by its leaders at the helm of affairs. We
strongly believe that the next century is going to be equally rewarding
and eventful not only in service of the nation but also in helping the
Bank emerge as a "Global Bank with Best Practices". This justifiable
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belief is founded on strong fundamentals, customer centricity,
enlightened leadership and a family like work culture.
VISION AND MISSION
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Vision
To emerge as a ‘Best Practices Bank’ by pursuing global benchmarks in
profitability, operational efficiency, asset quality, risk management and
expanding the global reach.
Mission
To provide quality banking services with enhanced customer orientation, higher
value creation for stakeholders and to continue as a responsive corporate social
citizen by effectively blending commercial pursuits with social banking.
AWARDS & ACHIEVEMENTS
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Awards/Accolades
Received during 2007-08
First National Award, instituted by the Ministry of Micro, Small &
Medium Enterprises, Govt. of India for 'Excellence in Micro & Small
Enterprises (MSE) Lending' for 2006-07.
'Golden Peacock Award for Corporate Social Responsibility' for the
year 2007. Canara Bank is the first PSB to receive the award since its
institution in the year 1991.
‘Golden Peacock National Training Award-2007’, instituted by the
Institute of Directors, New Delhi, a pioneer in Quality Revolution.
Conferred the Business Superbrands Status for 2008.
'The Organization of the Year Award- for PR Excellence', instituted
by Public Relations Council of India.
Excellence in the field of Khadi & Village Industries in South Zone for
the year 2006-07, instituted by Khadi & Village Industries
Commission, Ministry of Micro, Small & Medium Enterprises,
Government of India.
Received during 2008-09
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Conferred 'First Rank' in India's Best Banks awards under the
category 'Strength and Soundness' for 2006-07 by a survey
conducted by Ernst & Young.
Best Performing Bank under Rural Employment Generation
Programme, (REGP) of Khadi and Village Industries Commission
(KVIC), in South Zone for the year 2007-08, instituted by the Ministry
of MSME, Government of India.
Golden Peacock National Training Award 2008 for excellence in
training.
Global HR excellence in Training, an award conferred by the Asia
Pacific HR Congress, the largest rendezvous of HR Professionals, at
its Employer Branding Talent Management Congress held on 22nd
and 23rd August 2008, Delhi.
Best Corporate Social Responsibility Practice Award, instituted
by BSE, NASSCOM and Times Foundation.
The Bank won two Silver Corporate Collateral Awards for Best
Corporate Ad in the Print Media and Best Corporate Film on
Corporate Social Responsibility at the Public Relations Council of India
Awards 2009.
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WORK CULTURE
Work culture where family concept is practiced among the
employees.
Receptivity to new ideas
Opportunities for experimentation
Facilities which supports growth
Record cordial Industrial Relations
HRD Initiatives
Business hours
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RTGS Weekdays Saturday
Transaction Type (Mon - Fri)
Inter-bank 9 a.m. to 9 a.m. to
Transaction 6 p.m. 6 p.m.
Customer 9 a.m. to 9 a.m. to
transaction 4.30 p.m. 12 noon
Batch timings
Batch timings
SI No. Weekdays Saturday
(Monday - Friday)
1 9.00 a.m. 09.00 a.m.
2 11.00 a.m. 11.00 a.m.
3 12.00 noon 12.00 noon
4 01.00 p.m.
5 03.00 p.m.
6 05.00 p.m.
Business highlights – march 2009
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Global business – Rs.325110 crores
Net profit all time high at Rs.2072 crores
Retail lending disbursements Rs.4558 crores
No. of ATMs 2000 and more
Number of branches 2733
Loans
Housing Loan
Cantrade
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Canara Mobile
Swarna Loan
Education Loan
Agricultural Loan
Loans to SME/Professional & Self Employed
1) Facilities provided for the customers
1) NET BANKING:
www.canarabank.in
Avail following Technology based services free of cost:
To get snapshoot of your accounts
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To enquire transaction details
To transfer funds to your own accounts and to third-party
To pay taxes online
To open Term Deposits instantly
To give Stop Payments instructions
To request account statements and cheque book
2) MOBILE / SMS BANKING
On transaction of Rs.10000/- and above
Out standing balance information at end of the month
SMS 56161 to
Enquire outstanding balance in the account
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Get details of last 5 transaction
3) FACILITIES IN ATM
Cash withdrawal – To withdraw a maximum of Rs.20,000/- per day
from your account
Balance enquiry
Mini statement
Pin change
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Visa money transfer
Payment of Canara Credit Card dues
Airline ticket payment
Access to about 45,000 ATMs across the country for balance enquiry
and cash withdrawal
Multilingual Biometric ATMs
Payment of Reliance Electricity Bills
Multilingual (in 10 languages) screens available for your convenience
Mobile ATM in Bangalore City
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OTHER FACALITIES
Booking of Railway tickets
Purchase of Goods/Services through Internet
e-Payment
Facilities available under Online Trading
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