Position : Customer Service Engineer – Platform
Keywords : AIX,PSeries
Target companies : IBM, Maple, Locuz
Band : B1
VSL Comments : The below pasted profile is an ideal match for AIX L1 role due to
1. Troubleshooting exp on low end and midrange pseries boxes
2. Exposure on Storage
CURRICULUM VITAE
Introduction
Career Objective:-
To utilize my technical skills to supervise technical and application support teams in the administration,
installation, and support of client/server hardware, software and peripherals.
Summary of Education :
Educational Qualification:-
Academic:-
Diploma in Computer Science, B.I.T (Bhuvan) Polytechnic, Bangalore.
Summary of Skills /Trainings Attended :
Training’s and Certifications:-
AIX 5.3 certified professional -222 ( IBM Certified Specialist – “ eServer p5 and pSeries
Administration and Support for AIX 5L V5.3”) Testing ID SR2889939
Pseries LPAR Certified -180 ( p5 and pSerices Enterprise Technical Support AIX 5L V5.3 ).
Undergone AIX Level One training from IBM.
Undergone P’series, X’series & Fast Storage Hardware Level One training from IBM.
Skill Sets:
Hardware IBMRegattaP690, P650, P615, P630,P590,P595 BladeJS20, X455,X346
IBM Fast StorageDS4500 DS4800 and Tape Library 3584 and IBM Laptops
Operating
Systems AIX 5.1 , 5.2 , 5.3
Protocols
Services DNS,DHCP, NFS, NTP
Summary of Work Experience/Project Details
Experience Summary:-
Three + years of experience in IT industry, worked as AIX System Administrator and Customer
support engineer, including Server installations, Datacenter Implementations, Remotely
supporting the servers across the globe.
Company: - Accenture Services Pvt.Ltd.
Eco Space, Outer Ring Road Bangalore.
Project Summery: - Kaiser Permanente environment includes development, test, and
production servers residing in Kaiser Permanente data centres in Corona, CA and Silver Spring,
MD. There are two different and distinct applications that reside on the Kaiser Permanente
servers. The custom applications are Broker Sales Compensation system software (BSC) and
National Pricing Solution (NPS) and are supported by the Kaiser Permanente Accenture
application outsourcing team.
Client Kaiser Permanente
Project Cincinnati
Period Feb 2007 – Till date.
Position AIX System administrator
Job Responsibilities
AIX AIX Installation and configuration of servers.
Administration Problem diagnosing and troubleshooting AIX servers.
File system management like (Volume group and FS creation,
File system mirroring and monitoring).
File System Backups and Restores.
Account management – Users and Group creation and deletion.
Performance Tuning.
Package Administration & software patches & Maintenance levels.
Scheduling System-Related Jobs.
Managing NFS server and clients.
NIM Installation and Configuration.
Server’s Monitoring (like Uptime,Process,Errorlogs,Logins,Time etc)
HACMP Starting and stopping the HACMP cluster.
Administration Adding, Moving and deleting resource group in cluster.
HACMP cluster monitoring.
Troubleshooting HACMP cluster errors.
LPAR HMC User creations.
Administration
Creation and deletion of LPAR
Dynamic Allocation and De-allocation of Hardware resources.
LPAR Profile management
Company: - Info Services (IBM Service Providers)
Airport Road, Bangalore
Project Summery:-
The NIB-II Project 3 was the complete solution to setup a very complex environment to provide
the backend support to the latest services in messaging, web hosting, narrowband/broadband and
manage the supporting applications in security, billing, helpdesk, business intelligence,
provisioning. Getting involved in the implementation of the solution would provide a vast
opportunity to learn, understand and manage the state of the art technologies provided by the
most competitive companies involved as the business partners.
Where we are involved in Hardware Implementation according to the Design Plan Given by the
Costumer which includes Physical Rack Mounting, Operating System Installation Firmware
Upgrades and Hardware Upgrades etc
Client IBM
Project BSNL
Period Nov 2004 –Feb-2007.
Position Customer Support Engineer.(Hardware)
Job Responsibilities
AIX AIX Installation and configuration of servers.
Administration Problem diagnosing and troubleshooting AIX servers.
File system & Volume group creation,
Account management – Users and Group creation and deletion.
Package Administration & software patches & Maintenance levels.
NIM Installation and Configuration.
Starting and stopping the HACMP cluster.
HACMP Adding, Moving and deleting resource group in cluster.
Administration HACMP cluster monitoring.
Troubleshooting HACMP cluster errors.
Configuring RAID levels 0, 1, 5 in IBM Fast Storage.
Storage Flash copy creation.
Administration Volume copy creation.
Remote mirroring.
Managing Storage file systems (like creation,deletion,Increase FS size)
BIOS and Firmware upgrades.
Hardware Installation and configuration of Hardware RAID levels 0, 1, 5.
Administration Diagnosing and Troubleshooting Hardware problems.
Physical Hardware faulty parts replacement.
Personal Details :
Date of Birth : 15/04/1983.
Marital status : Unmarried.
Nationality : Indian
Hobbies : Music and Cricket.
