“CUSTOMER SATISFACTION
TOWARDS RELIANCE JIO”
Submitted in the partial Fulfillment of the Requirement for the
BACHELOR OF BUSINESS ADMINISTRATION
(2017-2018)
Submitted to : Submitted by: Jyoti
DAV COLLEGE, SEC. 10 Rajoria
CHANDIGARH Roll No.: 5051
BBA 3rd Year
DAV COLLEGE
SEC-10 CHANDIGARH
STUDENT DECLARATION
I Jyoti Rajoria student of BBA (Semester VI) from DAV College sector
10 Chandigarh affiliated to Panjab University hereby declare that all the
information, facts and findings furnished in this report are based on my
indigenious work and are original in nature. Any literature, data or work
done by others and cited within didertation has been given due
acknowledgment.
This information is used purely for the academic purposes. Any
resemblance to any other existing work is purely coincidental.
STUDENT SIGNATURE: ___________
JYOTI RAJORIA
Roll No. : 5051
PUPIN:15043334
Date:_________
Place : Chandigarh
ACKNOWLEDGEMENT
Behind this successful undertaking is the blessing and guidance of many. This
formal piece of acknowledgement may not be sufficient to express my feeling of
gratitude and deep respect that have experienced during my process of completion
of this project of CUSTOMER SATISFACTION TOWARDS RELIANCE
JIO.
This Endeavour would not have been successful without the help and
encouragement of lot of people with whom I had good fortune of interacting during
my course of journey.
I am indebted to my project coordinator concefore his immaculate and intellactual
guidance , sustained efforts and friendly approach, without his it would have been
difficult to achieve result in such a short span of time .
Last but not the least, I would like to pay my sicere gratitude to my family, friends
and my college seniors who encourages and guided me throughout the project .
( JYOTI RAJORIA )
PREFACE
Bachelor of Business Administration (BBA) programme is one of the most reputed professional
courses in the field of management. This course includes both theory and its applications as per
contents of its curriculum. Project report is an integral part of Bachelor of business
administration which exposure to our practical knowledge and also to get interact with the
various aspects of present market conditions. Each student is required to undergo practical
training, after the completion of fifth semester examination.
The Training project programmers are designed to give the managers the future of the corporate
happenings and work culture. The real life situation is really different from the stimulated
exercise enacted in an artificial environment inside. The Training project programmers are
designed, so that the managers or tomorrow do not feel when the time comes to take
responsibilities.
The Training project report presented here is a result of my hard work. This project helps me to
learn about of working in Telecom Sector.
TABLE OF CONTENT
S.NO CONTENT
1. INTRODUCTION
2. LITERATURE REVIEW
3. RESEARCH METHODOLOGY
4. DATA ANALYSIS AND INTERPRETATION
5 FINDINGS AND SUGGESTIONS
6 CONCLUSION
7 BIBLIOGRAPHY
8 ANNEXURE
EXECUTIVE SUMMERY
This project report is based on telecom sector as the telecom sector is growing at a
very good pace .This project titled on “Customer Satisfaction Towards Reliance
JIO” is being conducted to identify factors and provide revolutionary 4G LTE
coverage and high speed Wi-Fi services of Reliance JIO at various parts of
Panchkula city. RJIL (Reliance Jio Infocomm Ltd.) has successfully demonstrated
legal interception and monitoring rules compliance of its 4G network for high
speed wireless internet, phone calls, video and messaging service across
country.To identify all the below buildings in work scope area and establish
contacts with the building owner/association and explain them the benefits of high
speed internet and 4G connectivity. All G+5 (ground floor +five floors) and above
buildings Shopping malls, Hospitals, Hotels ,Colleges To capture all the details of
the building. The variables are involved in this project.1. Area 2 . Address 3.
Building Name 4 . Number of Floors 5 . Type (commercial, residential, both,
Hotel, Hospital) 6 . Latitude & Longitude { By using Smart phone app} 7.
Number of Home passes
If you need this
project report plase
contact: 9855017625
Chauhan brothers
