Module 1
Session 4
The HRD Profession: Roles,
Competencies and Challenges
Role & Competencies of HRD Professionals
▶ Three areas of “foundational” competencies needed by all
HRD professionals: personal, interpersonal, and business/
management
▶ Use to develop particular areas of expertise.
▶ Finally, the four key roles for HRD professionals: learning
strategist, business partner, project manager, and
professional specialist
Competency Model ( Werner and De Simone (2007)
HRD Jobs/Roles
▶ Executive/Manager
▶ HR Strategic Advisor
▶ HR Systems Designer/Developer
▶ Organization Change Agent
▶ Organization Design Consultant
▶ Learning Program Specialist
▶ Source: Werner and De Simone, 2007)
HRD Professional as a Executive/Manager
▶ Instructor/Facilitator
▶ Individual Development and Career
Counselor
▶ Performance Consultant (Coach)
▶ Researcher
▶ Integrates HRD with organizational goals
and strategies
▶ Promotes HRD as a profit enhancer
▶ Tailors HRD to corporate needs and budget
▶ Institutionalizes performance enhancement
HRD Professional as a strategic Advisor
▶ Integrates HRD with organizational goals and
strategies
▶ Promotes HRD as a profit enhancer
▶ Tailors HRD to corporate needs and budget
▶ Institutionalizes performance enhancement
HRD Professional as a strategic Advisor
▶ Consults with corporate strategic thinkers
▶ Helps to articulate goals and strategies
▶ Develops HR plans
▶ Develops strategic planning education and training
programs
HRD Professional as a HR Systems
Designer/Developer
▶ Assists HR manager in the design and
development of HR systems
▶ Designs HR programs
▶ Develops intervention strategies
▶ Plans HR implementation actions
HRD Professional as a Organization Change Agent
and design Consultant
▶ Develops more efficient work teams
▶ Improves quality management
▶ Implements intervention strategies
▶ Develops change reports
▶ Develops more efficient work teams
▶ Improves quality management
▶ Implements intervention strategies
▶ Develops change reports
HRD Professional as a Learning Program Specialist
▶ Identifies needs of learners
▶ Develops and designs learning programs
▶ Prepares learning materials and learning aids
▶ Develops program objectives, lesson plans, and
strategies
HRD Professional as a Instructor/Facilitator
▶ Presents learning materials
▶ Leads and facilitates structured learning
experiences
▶ Selects appropriate instructional methods and
techniques
▶ Delivers instruction
HRD Professional as Individual Development and
Career Counselor
▶ Assists individuals in career planning
▶ Develops individual assessments
▶ Facilitates career workshops
▶ Provides career guidance
HRD Professional as Performance Consultant (Coach)
▶ Advises line management on appropriate
interventions to improve individual and group
performance
▶ Provides intervention strategies
▶ Develops and provides coaching designs
▶ Implements coaching activities
HRD Professional as Researcher
▶ Assesses HRD practices and programs
▶ Determines HRD program effectiveness
▶ Develops requirements for changing HRD
programs to address current and future
problems
Challenges for HRD Professionals
▶ What is driving HRD practices organisational settings ?
▶ Meeting business needs through learning
▶ Fostering individual employee growth and
development
▶ Fostering the development of a learning
organization through learning
Challenges for HRD Professionals
▶ Challenge 2: The changing nature of workplaces
▶ Organizational change responses for achieving competitive
positioning
▶ Core organizational competencies for the information age
▶ Workplaces and work roles as sites and sources of
significant Learning
▶ Common HRD practices
▶ Perceptions of recent and anticipated changes
▶ Skills and understandings Needed for HRD Practice
Implications for Preparation of HRD Practitioners
▶ Foreground the Context of Practice
▶ Address Traditional Training Areas Such as Presentation,
Program Design, Needs Analysis and Training Evaluation
▶ Foster Capacity of HRD Practitioners to Become Managers
of Change
▶ Provide Some Focus on Competency-based Training,
Workplace Assessment and Performance Assessment
▶ Equip Practitioners to Prepare Employees for New Forms of
Career Planning
