HDFC BANK LIMITED
Submitted By:
Shaikh Gulam Kadir
18413
Group 1
INTRODUCTION
HDFC Bank Limited is an Indian banking and financial services
company headquartered in Mumbai, Maharashtra. It has 88,253
permanent employees as on 31st March 2018 and has a presence
in Bahrain, Hong Kong and Dubai. HDFC Bank is India’s largest private
sector lender by assets. It is the largest bank in India by market
capitalization as of February 2016. It was ranked 69th in 2016 BrandZ
Top 100 Most Valuable Global Brands.
PRODUCT SIZE
Loan Product
Auto Loan
Personal Loans
Home Loans / Mortgages
Commercial Vehicles Finance
Retail Business Banking
Credit Cards
Loans against Gold
2-Wheeler /Consumer Durable Loans
Construction Equipment Finance
Loans against Securities
Agriculture and Tractor loans
Education Loans
LOAN PRODUCTS CONTD…
Self Help Group Loans
Joint Liability Group Loans
Kisan Gold Card
DEPOSIT PRODUCTS
Savings Accounts
Current Accounts
Fixed / Recurring Deposits
Corporate Salary Accounts
Escrow Accounts
COMMERCIAL BANKING
Working Capital
Term Loans
Bill / Invoice discounting
Forex & Derivatives
Wholesale Deposits
Letters of Credit
Guarantees
TRANSACTIONAL BANKING
Cash Management
Custodial Services
Clearing Bank Services
Correspondent Banking
Tax Collections
Banker to Public Issues
INVESTMENT BANKING
Debt Capital Markets
Equity Capital Markets
Project Finance
M&A and Advisory
OTHER PRODUCTS / SERVICES
Depository Accounts
Mutual Fund Sales
Private Banking
Insurance Sales (Life, General)
Non-resident Indian (NRI) Services
Bill Payment Services
Point of Sale (POS) Terminals
Debit Cards
Foreign Exchange Services
Broking (HDFC Securities Ltd)
Foreign Exchange
Debt Securities
SWOT ANALYSIS OF HDFC
Strengths
HDFC bank is the second largest private banking sector in India having
2,201 branches and 7,110 ATM’s.
HDFC bank is located in 1,174 cities in India and has more than 800
locations to serve customers through Telephone banking.
The bank’s ATM card is compatible with all domestic and international
Visa/Master card, Visa Electron/ Maestro, Plus/cirus and American
Express. This is one reason for HDFC cards to be the most preferred card
for shopping and online transactions.
HDFC bank has the high degree of customer satisfaction when compared
to other private banks.
The attrition rate in HDFC is low and it is one of the best places to work
in private banking sector.
HDFC has lots of awards and recognition, it has received ‘Best Bank’
award from various financial rating institutions like Dun and Bradstreet,
Financial express, Euro money awards for excellence, Finance Asia
country awards etc.
HDFC has good financial advisors in terms of guiding customers towards
right investments.
Weaknesses
HDFC bank does not have strong presence in rural areas, where as ICICI
bank its direct competitor is expanding in rural market.
HDFC cannot enjoy first mover advantage in rural areas. Rural people are
hard-core loyal in terms of banking services.
HDFC lacks in aggressive marketing strategies like ICICI.
The bank focuses mostly on high-end clients.
Some of the bank’s product categories lack in performance and does not
have reach in the market.
The share prices of HDFC are often fluctuating causing uncertainty for
the investors.
Opportunities
HDFC bank has better asset quality parameters over government banks;
hence, the profit growth is likely to increase.
The companies in large and SME are growing at very fast pace. HDFC has
good reputation in terms of maintaining corporate salary accounts.
HDFC bank has improved its bad debts portfolio and the recovery of bad
debts are high when compared to government banks.
HDFC has very good opportunities in abroad.
Greater scope for acquisitions and strategic alliances due to strong
financial position.
Threats
HDFC’s nonperforming assets (NPA) increased from 0.18 % to 0.20%.
Though it is a slight variation, it is not a good sign for the financial health
of the bank.
The non-banking financial companies and new age banks are increasing
in India.
The HDFC is not able to expand its market share as ICICI imposes major
threat.
The government banks are trying to modernize to compete with private
banks.
RBI has opened up to 74% for foreign banks to invest in Indian market.