Global Service Partners
Pratt & Whitney
Global Repair Services
Comprehensive
Engine
Part Repair
Delivering Value
Through Our Network
400 Main Street
East Hartford, CT 06108
www.pw.utc.com
TM
The Eagle is Everywhere.
S16238.04.09
Pratt & Whitney Global Repair Services
Through our powerful network, Our goal is simple: to be your first choice for your engine part repair Our repair capabilities cover all parts of an engine:
fan blades, cases, combustors and fuel nozzles;
Pratt & Whitney’s Global Repair With global repair centers in North America, we have introduced more than 18,000 new repairs, turbine airfoils; control surfaces; cases and mounts;
Europe and Asia linked by one operating system, including over 2,200 repairs for the CFM56® engine disks, hubs and shafts; tubes, ducts and manifolds;
Services delivers high-quality,
Pratt & Whitney offers you the strength of one family. We invest heavily in repair development to compressor stators and airfoils; thrust reversers,
on-time repairs with proven unified network. As an OEMRO® provider, we bring help drive down your cost of engine ownership. nacelle components and composite hardware.
engine system knowledge, deep engineering talent
More than 140 engineers located across the Often, a part repair request begins with a single call
cost savings. Our team will work and more than 80 years of part repair experience
network are dedicated to developing repairs that to our 24-hour helpline, where our knowledgeable
that other MROs cannot match. We also offer the
closely with you to understand improve durability, avoid scrap and increase time customer support team will help guide you to your
intense customer focus, dedication to lean thinking
on-wing. Since 2000, our customers have saved personal repair solution. Whether your need is for
your specific needs and develop and innovation that other OEMs too often ignore.
more than $100 million through Scrap Avoidance a one-time repair, for a long-term full material
These unique qualities, supported by our Achieving
a customized repair solution. and Value Engineering (SAVE) clinics. In these management program or anything in between,
Competitive Excellence (ACE) operating system, The Pratt & Whitney ACE operating system is a
clinics Pratt & Whitney inspectors and engineers Pratt & Whitney will work closely with you to
allow us to provide you with the best part repair unifying force across our repair network. Based on
review individual parts with our customers to identify ensure that the service we provide is customized
solution. Welcome to the power of the Pratt & Whitney lean principles and intense customer focus, it drives
scrap modes and create new repair solutions. In a to best meet your specific needs.
repair network. high quality and consistent processes throughout
recent clinic, repairs were developed to save 22
the network. It provides clear focus on continuous
Our repair network completes more than one million CFM56 engine low-pressure turbine (LPT) vanes TM
improvement and the tools that help our employees Pratt & Whitney. The Eagle is everywhere.
repairs every year on a variety of engine parts. In that their OEM could not repair. It would have cost
create the world’s most visual MRO factories. ACE
addition to all Pratt & Whitney engine models, our the customer over $190,000 to replace those vanes.
creates an environment where each employee
network repairs parts for International Aero Engines, Instead, they were repaired at a fraction of the cost.
understands your needs and understands how the
General Electric and CFMI models. Most of these The clinics save you money and help develop
work they perform contributes to meeting those
repairs were developed by our innovative repair innovative repairs to lower your cost of ownership.
needs. Customers who have walked the floors of
development engineering team. Since 2000,
our MRO centers can attest to the powerful results.
CFM and CFM56 are trademarks Working in combination with innovative thinking,
of CFM International
ACE guides every aspect of part repair at
Pratt & Whitney. The list of examples is long and
growing. A repair developed by our engineers for
the CFM56-3 engine high-pressure turbine (HPT)
nozzle guide vane offers unmatched repair yields.
A repair for the V2500 engine first-stage duct
segments extends part life to improve time on-wing.
New Pratt &Whitney proprietary coating technology
is enhancing part durability and repairability across
many engine models. Process improvements and
improved flow have driven waste from repair
processes and reduced turn times. Our focus on For more information,
innovation keeps Pratt & Whitney at the forefront
contact Pratt & Whitney’s
of technology and enhances the performance and
24-Hour Customer Help Center at
power of our network.
800-565-0140 (Domestic U.S.)
860-565-0140 (International)
or e-mail at HELP24@pw.utc.com
Pratt & Whitney Global Repair Services
Through our powerful network, Our goal is simple: to be your first choice for your engine part repair Our repair capabilities cover all parts of an engine:
fan blades, cases, combustors and fuel nozzles;
Pratt & Whitney’s Global Repair With global repair centers in North America, we have introduced more than 18,000 new repairs, turbine airfoils; control surfaces; cases and mounts;
Europe and Asia linked by one operating system, including over 2,200 repairs for the CFM56® engine disks, hubs and shafts; tubes, ducts and manifolds;
Services delivers high-quality,
Pratt & Whitney offers you the strength of one family. We invest heavily in repair development to compressor stators and airfoils; thrust reversers,
on-time repairs with proven unified network. As an OEMRO® provider, we bring help drive down your cost of engine ownership. nacelle components and composite hardware.
engine system knowledge, deep engineering talent
More than 140 engineers located across the Often, a part repair request begins with a single call
cost savings. Our team will work and more than 80 years of part repair experience
network are dedicated to developing repairs that to our 24-hour helpline, where our knowledgeable
that other MROs cannot match. We also offer the
closely with you to understand improve durability, avoid scrap and increase time customer support team will help guide you to your
intense customer focus, dedication to lean thinking
on-wing. Since 2000, our customers have saved personal repair solution. Whether your need is for
your specific needs and develop and innovation that other OEMs too often ignore.
more than $100 million through Scrap Avoidance a one-time repair, for a long-term full material
These unique qualities, supported by our Achieving
a customized repair solution. and Value Engineering (SAVE) clinics. In these management program or anything in between,
Competitive Excellence (ACE) operating system, The Pratt & Whitney ACE operating system is a
clinics Pratt & Whitney inspectors and engineers Pratt & Whitney will work closely with you to
allow us to provide you with the best part repair unifying force across our repair network. Based on
review individual parts with our customers to identify ensure that the service we provide is customized
solution. Welcome to the power of the Pratt & Whitney lean principles and intense customer focus, it drives
scrap modes and create new repair solutions. In a to best meet your specific needs.
repair network. high quality and consistent processes throughout
recent clinic, repairs were developed to save 22
the network. It provides clear focus on continuous
Our repair network completes more than one million CFM56 engine low-pressure turbine (LPT) vanes TM
improvement and the tools that help our employees Pratt & Whitney. The Eagle is everywhere.
repairs every year on a variety of engine parts. In that their OEM could not repair. It would have cost
create the world’s most visual MRO factories. ACE
addition to all Pratt & Whitney engine models, our the customer over $190,000 to replace those vanes.
creates an environment where each employee
network repairs parts for International Aero Engines, Instead, they were repaired at a fraction of the cost.
understands your needs and understands how the
General Electric and CFMI models. Most of these The clinics save you money and help develop
work they perform contributes to meeting those
repairs were developed by our innovative repair innovative repairs to lower your cost of ownership.
needs. Customers who have walked the floors of
development engineering team. Since 2000,
our MRO centers can attest to the powerful results.
CFM and CFM56 are trademarks Working in combination with innovative thinking,
of CFM International
ACE guides every aspect of part repair at
Pratt & Whitney. The list of examples is long and
growing. A repair developed by our engineers for
the CFM56-3 engine high-pressure turbine (HPT)
nozzle guide vane offers unmatched repair yields.
A repair for the V2500 engine first-stage duct
segments extends part life to improve time on-wing.
New Pratt &Whitney proprietary coating technology
is enhancing part durability and repairability across
many engine models. Process improvements and
improved flow have driven waste from repair
processes and reduced turn times. Our focus on For more information,
innovation keeps Pratt & Whitney at the forefront
contact Pratt & Whitney’s
of technology and enhances the performance and
24-Hour Customer Help Center at
power of our network.
800-565-0140 (Domestic U.S.)
860-565-0140 (International)
or e-mail at HELP24@pw.utc.com
Global Service Partners
Pratt & Whitney
Global Repair Services
Comprehensive
Engine
Part Repair
Delivering Value
Through Our Network
400 Main Street
East Hartford, CT 06108
www.pw.utc.com
TM
The Eagle is Everywhere.
S16238.04.09
