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Merchandising Roles & Responsibilities

The document discusses the role of merchandisers in the garment industry. It begins by defining merchandising as the process of buying fabrics and accessories and selling finished garments for a reasonable profit. It then describes the qualities needed in a merchandiser, including technical knowledge of textiles and manufacturing processes as well as skills in areas like costing, sourcing, and quality control. The document outlines the responsibilities of merchandisers at different levels, from junior to senior positions. It also provides details about the various steps and workflows involved in merchandising, from initial product development to bulk production and shipment. Finally, it emphasizes that merchandisers play a vital linking role between buyers and factories in coordinating orders, production

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sivapathasekaran
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100% found this document useful (1 vote)
516 views44 pages

Merchandising Roles & Responsibilities

The document discusses the role of merchandisers in the garment industry. It begins by defining merchandising as the process of buying fabrics and accessories and selling finished garments for a reasonable profit. It then describes the qualities needed in a merchandiser, including technical knowledge of textiles and manufacturing processes as well as skills in areas like costing, sourcing, and quality control. The document outlines the responsibilities of merchandisers at different levels, from junior to senior positions. It also provides details about the various steps and workflows involved in merchandising, from initial product development to bulk production and shipment. Finally, it emphasizes that merchandisers play a vital linking role between buyers and factories in coordinating orders, production

Uploaded by

sivapathasekaran
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 44

BY

MAJOR SIVA

SSMPC

To know about Merchandising we


should have to know the followings

What is Merchandising?
Who are Merchandisers?
The qualities a Merchandiser should have
What are the responsibilities of a Merchandiser?
What are the responsibilities of a Junior
Merchandiser?
Works involved in Merchandising
Role & Necessity of a Merchandiser in Garments
Trade

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What is Merchandising?
The Word Merchandising came from Merchant.
The work of Merchant is to buy and sell.
So Merchandising is to buy and sell products in a
reasonable profit i.e. Merchandising means
Trading.
In common sense in Garments Trade
Merchandising is
Buy (Fabrics+ Accessories) Process Sell
(RMG)
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Who are Merchandisers?


The Person who deals with Trade,
he/she is a Merchandiser.
The person who deals with the
Garments Trade is a Garments
Merchandiser.

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The qualities, a Merchandiser


should have

Should be technically sound having clear conception about:


1. Textile fiber, yarn & fabrics
2. Dyeing, printing & finishing
3. Garments Manufacturing, washing and dyeing
4. Garments and other testing.
Should have knowledge about collection of an order.
Should have knowledge about Production Planning & Scheduling.
Should have knowledge about sourcing of material
Self-motivated and working ability, smart with fluent speaking and
writing ability in English.
Should have knowledge about costing & commercial activities an
so on.
Should have knowledge about fabric and thread consumption.

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What are the responsibilities of


a Merchandiser?

Sample development.
Price negotiation.
Order confirmation.
L.C. opening. [Import Section].
Sourcing of materials.
Material collection.
Quality checking.
Production planning and control.
Arranging final inspection.
Arranging shipment. [Export Section].

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What are the responsibilities of


a Junior Merchandiser?

Quantity: He should check the supplied goods quantity from inventory report.
Quality: Should check the quality of the supplied goods and get approval
from the concern buying office.
P.P. (Pre Production) Meeting: the scheduling is done and target is also fixed up.
Meeting is arranged by the Junior Merchandiser but headed by the Senior
Merchandiser. Quality Manager, Maintenance Manage etc. may be present in this
meeting.
Supplying Order Sheet to individual production unit: After checking Quantity,
Quality and after the Pre Production Meeting, the Junior Merchandiser prepares &
supplies the Order Sheet to the production units.
production Monitoring as per target & report to Senior Merchandiser.
Arranging final inspection.
Arranging shipment.

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Works involved in Merchandising


Practically a Merchandiser should do the following
works

1) Searching the buyer, showing him the


company profile and convince him to place
order with the merchandisers factory.
2) If buyer shows interest, then collect PDM
(Product Development Manual) from him.
3) Prepare costing according to the PDM and
submit with the consent of the higher
authority.
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4. Make sample and try to get approval.


5. When the costing and samples are
approved, request the buyer to confirm the
order and to confirm the total order qty. per
style along with lead time.
6. Prepare a TNA(Time and Action) plan with
the buyer to meet the shipment without any
problem.
7. If everything is ok, then place order with the
fabric and accessories supplier.

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Works involved in Merchandising


8. Request the suppliers to submit sample to get
approval from buyer. Issue B/B L/C in favor of buyer
against Sales Contract.
9. Request the buyer to provide color and size
breakdown and request the supplier to produce as per
this breakdown.
10. After getting approval, request the supplier for bulk
production and in house the materials according the
TNA.
11. Submit the sample according to the sample TNA
provided by the buyer and approve them.
12. Arrange PP meeting and go to bulk production.
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10

13. Request the buyer to provide PO and to


open Master L/C and adjust the sales
contract against the master L/C.
14. Make packing list and get approval
15. Submit all the documents to the
commercial dept. before at least one week
of shipment.
16. Arrange final inspection as per consent of
the buyer. Final inspection may be done by
the buyers representative or any Third
party organization.

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11

Works involved in Merchandising


17. If goods pass the inspection then inform the
commercial dept. and dispatch the goods to
the port to hand over to the CNF (Clearer
and Forwarder)
18. CNF will forward the goods to the vessel.
19. After receiving the goods, if the buyer
provides acceptance, collect payment as per
L/C terms and conditions.
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Role & Necessity of a Merchandiser in


Garments Trade
1. A Merchandiser plays vital role in garments trade.
2. Basically a Merchandiser is the heart of the trade.
3. The collaboration between buyer and factory, the
synchronization of production & quality
department is done by the Merchandisers.
4. Merchandisers are responsible for the total order
and shipment.

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Introduction to Garment
Manufacturing
Garment manufacturing is an assembly- oriented
activity with a great range of raw materials,
product types, production volumes, supply chains,
retail markets and associated technologies.
Companies range from small family business to
multinationals.
The clothing industry is labour intensive industry.

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Departments in garment
manufacturing unit

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Process flow in garment


manufacturing unit

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Process flow in merchandising


department

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Responsibilities of a merchandiser

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Fashion forecastingisaglobalcareerthatfocusesonupcomingtrends.
Afashionforecasterpredictsthecolors,fabrics,textures,materials,prints,
graphics,beauty/grooming,accessories,footwear,streetstyle,andother
stylesthatwillbepresentedontherunwayandinthestoresforthe
upcomingseasons.Theconceptappliestonotone,butalllevelsofthe
fashionindustryincludinghautecouture,ready-to-wear,massmarket,and
streetwear.Trendforecastingisanoverallprocessthatfocusesonother
industriessuchasautomobiles,medicine,foodandbeverages,literature,
andhomefurnishings.Fashionforecastersareresponsibleforattracting
consumersandhelpingretailbusinessesanddesignersselltheirbrands.
Today,fashionindustryworkersrelyontheInternettoretrieve
informationonnewlooks,hotcolors,celebritywardrobes,anddesigner
collections.

1.Short-term forecasting:
Short-termforecastingfocusesoncurrenteventsbothdomesticallyand
internationallyaswellaspopcultureinordertoidentifypossibletrendsthatcanbe
communicatedtothecustomerthroughtheseasonalcolorpalette,fabric,and
silhouettestories.Itgivesfashionamoderntwisttoaclassiclookthatintriguesour
eyes.Someimportantareastofollowwhenscanningtheenvironmentare:current
events,art,sports,scienceandtechnology.Short-termforecastingcanalsobe
consideredfadforecasting.
2.Long-term forecasting:
Long-termforecastingistheprocessofanalyzingandevaluatingtrendsthatcanbe
identifiedbyscanningavarietyofsourcesforinformation.Itisafashionwhich
lastsovertwoyears.Whenscanningthemarketandtheconsumers,fashion
forecastersmustfollowdemographicsofcertainareas,bothurbanandsuburban,as
wellasexaminetheimpactonretailanditsconsumersduetotheeconomy,
politicalsystem,environment,andculture.Long-termforecastingseekstoidentify:
majorchangesininternationalanddomesticdemographics,shiftsinthefashion
industryalongwithmarketstructures,consumerexpectations,values,and
impulsiontobuy,newdevelopmentsintechnologyandscience,andshiftsinthe
economic,political,andculturalalliancesbetweencertaincountries.

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Product Development Process


The purpose of the product development process is to certify that
the supplier understands and adheres to the specifications
established for a specific product. Typically, a retailers objective is
to provide their customers with the highest level of quality and
service at the most competitive price. Clothing stores can meet
this objective most successfully when their supplier fully
understands the product development process.
The development process is critical to ensuring customers
satisfaction and minimizing customer returns. Most
retailers approach to product development consists of a multi-step
process that must be completed before finished goods are
produced. Here are a few common steps in the 1. product
development process.
2. Product Review Meeting
3. Submission of Trimming & Components
4. Fit Testing
5. Photo Samples
6. Performance Testing

1. Product Review Meeting :


Apparelbuyers,merchandisemanagers,qualityassurancepersonnel,orother
membersoftheretailersstaffcanscheduleaproductreviewmeetingwiththe
supplier.Thismeetingshouldbeconducteddirectlyafterthemerchandise
managerapprovestheconceptfordevelopment.Thepurposeofthemeeting
istoreviewthepreliminaryproductandpackagespecificationsandtoensure
thatthesupplierisawareofthecompaniesqualityandproductdevelopment
procedures.Themeetingshouldbeofatechnicalnature.Therefore,the
suppliershouldbringtothemeetingtheappropriaterepresentationfromtheir
staff.Expecttodiscussthemanufacturingprocessindetailandaddressany
potentialmanufacturingconcernsorlimitationsinregardtomanufacturingthe
particularitembeingdiscussed.Inthismeeting,thesuppliershouldbe
providedapreliminaryspecificationfileswithdetailsofthegarmentthatisto
bemanufactured.Thesuppliershouldberequestedwithinashortperiodof
timetoformallyacknowledgetheirunderstandingoftherequirements.Itisa
goodideatoobtainthisinwriting.

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2. Submission of Trimming:
Beforeapparelproductionbegins,itiscriticalthatthebuyerapprovesallcomponentsthat
willcomprisethefinishedproduct.Somebuyerswillrequirereviewofalltrimmingand
otherswillrequiretheapprovalofmajortrimcomponentsonly.However,othersmay
notrequiretoviewthethread.Itisimportanttounderstandwhatthebuying
companywishestoreviewpriortoproduction.Hereareafewexamplesofitemsthat
mayneedtobesubmittedforreview.
Labdips,strikeoffs(screenprintedswatches),reelingofyarninallcolours.
Productionfabric,knitdowns,handlooms,etc.Mostoftenrequiredinalargeenough
sizetocontainfullpatternrepeat.
Carelabels&mainlabels
ClothingComponents:Buttons,lace,zippers,interlinings,shoulderpads,elastics,
hangers,hangtags,pricetickets,etc.
Packaging:ASNlabels,chipboard,jetclips,tissuepaper,polybags,etc.
Inadditiontotrimming,youwillmostlikelyberequiredtosubmitFitSamples,preproductiongarmentsamples,testingsamples,TOPSamples(TopofProduction
Samples),etc.Youmayalsoberequiredtosubmitdocumentsduringthisphasesuchas
flammabilitydocumentsetc.

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3. Fit Testing:
somefashioncompanieswillrequirefittestingaspartoftheproduct
developmentprocess.Inordertoensureproperfit,stepsmustbetakento
evaluatethegarmentscomfort.Thisprocessistobothmonitorthe
manufacturer,butalsotomakesuretheoriginalsize
specificationsdevelopedwasproper.Evenifthemanufacturerfollowsthe
specfileperfectly,duringthefitprocessthefittechnicianmaydiscover
thatadjustmentsmaybeneeded.Somecompanieswillconductthefit
testingonlivefitmodelsandotherswilldothetestinginfitforms
(mannequins).Themerchandisersshouldadvisethesupplierregarding
whichsizegarmentstheywishtoreviewforfit.Somecompanieswill
reviewonlyonesize,andothersliketoreviewthesmallestandlargest
size.Forexample,ifproductionwillbeorderedinascaleincludingsmall
thrudoubleXL,theymayrequireonesampleinsizesmallandoneinXXL
forthefitreview.Again,theretailer(orcompanypurchasingyour
product),shouldadviseyouregardingthesizestheyrequireforreview.

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4. Photo Samples:
someretailerswillrequirephotosamples.Thesesamplesareutilizedfor
developingcatalogsoradvertising.Photosamplestypicallydonotrequire
allfinaltrimmingsuchasbrandlabels,buttheoutsideappearanceofthe
garmentmustbeincorrectsilhouetteandcolor.Thephotosmustrepresent
exactlywhatthefinishedproductwilllooklikewhenshipped(theoutside
visualappearance;doesnotneedpricetickets,hangers,(etc.).
Unfortunately,retailerscannotwaitforbulkproductionsamplesbecause
catalogphotosandadvertisingphotosareneededfarbeforethefinished
garmentsarereadytoshipfromthefactory.Again,notallretailersneed
photographysamples.Bytheway,somecompaniesusedigitalfabric
printingtomakesamplesmorequicklyiftheyhaveanurgentphotoshoot
pending.

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5. Performance Testing:
Thisisaveryimportantaspectoftheproductdevelopmentprocess.All
productsdevelopedmustpassperformancetestingrequirements.Itisthe
suppliersresponsibilitytoensurethatallproductsproducedmeetorexceed
thebuyersperformancestandards.Beforeenteringintoanagreementto
manufacturerapparel,becertaintofullyunderstandthequalitystandard
requirementsrequestedbyyourbuyers.Itisnormalpracticetohaveboth
fabricandgarmentstestedbeforeproductisdelivered.Typically,the
testingisdoneatathirdpartytestingfacilitysuchasSGS,ITS,etc.Often
timesthebuyeristheonetoassignthetestinglab.Sometimestheretailer
(buyer)willsubmitthegarmentsfortesting.However,oftenthebuyerwill
requirethatthesuppliersubmitsthefabricandgarmentsdirectlytothe
testinglaboratoryandthenprovidethemwithcopiesofthetestresults.
Testingwillbedonepriortoproductionandafterfinalproductionis
complete.Manyretailerswillalsodosurprisetestingongarmentsafter
theyarriveintothestores.Thistechniqueisusedtodiscouragesuppliers
fromsubmittinggarmentsfortestingthatarenotactuallythesamequality
asfinalproduction.

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Responsibilities of sampling department


1. Getting clarifications about style details from

merchandiser.
2. Checking patterns workability.
3. Preparation of different samples and getting the

buyers approval.
4. Informing quality related problems, encountered

during preparing samples, to QC.


5. Minimizing operations and consumption.

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Types of sample prepared

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Source: http://www.textiletoday.com.bd/magazine/609

Types of sample prepared

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Source: http://www.textiletoday.com.bd/magazine/609

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Sewing process flow

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Sewing department

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Sewing department

Production system: Make through system


It is the traditional method of manufacture in which an operator
makes right through one garment at a time.

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Sewing department
Production system: Conventional bundle
system
1. Sewing machines are arranged in lines.
2. The work flows from the central (store) area to

the first machine, from the first machine back to


the store, and then on to the next machine, and
so forth.
3. A distributor stationed at the store is responsible

for receiving and dispatching the work.


4. The work in progress is in the form of bundles.
5. These bundles may be put on to a tray, a box, or

a bag, or the garment parts may be wrapped and


tied.

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Sewing department
Production system: Clump system
1. A worker collects a clump of materials
from the worktable and carries out the
first operation.
2. After he has completed his part of the
work, he returns it to the table.
3. A worker for the second operation
then continues the work and so on.
4. The process is ' collection - work
-return'

continues

until

the

whole

garment has been assembled.

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Sewing department
Production

system:

Progressive

bundle system
1. Sewing operations are laid out in sequence.
2. Each operator receives a bundle, does his
work, reties the bundle and passes it to the
next operator.
3. There is a storage facility such as rack, bin
or table for storing the inter-process work
between each operation.
4. The work is routed by means of tickets.
5. This system is the most widely used system
in the garment industry today. It is used in
shirt

factories,

jeans

factories,

jacket

factories, etc.
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Sewing department
Production system: Flexible flow system
1. A section of sewing operators, each with a supply
of work in a rack at the side, work at an
engineered work place.
2. The machines are laid out in such a way that a
flow of work can be planned using the correct
number of operators in sequence.
3. For style A garments, the work distributed after
operation

operators

can

be

distributed

performing

to

operation

the

two

2.

On

completion, the work from both workers is then


sent to operator 3. After operation 3, the work is
continued

by

the

two

operators

performing

operation 4 and so on.


4. When a new style is to be loaded on to the
system, the number of operators needed for each
operation must be planned in detail to ensure a
balanced output.
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Sewing department
Production system: Straight line system
1. The manufacturing process is broken down
into several operations, which take the same
time to complete.
2. Groups of operators are required to handle
only individual garments.
3. The garment parts pass from one operator to
the

next,

completely

until
made

the
up

garment
by

one

has

been

group

of

operators.
4. The central distribution unit may be a fixed
table or a a conveyor belt (its speed will be
set to suit the cycle time).

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Sewing department
Production system: Synchro flow
system
1. Garment parts of the same size and
color are processed separately.
2. Different

garment

processed

parts

simultaneously

can

be
for

assembling.
3. At the same time, collars, sleeves, cuffs,
pockets, etc., from other lines also go
down a central line.
4. The different garment parts are then
processed together to form completed
garments.
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Sewing department
Production system: Unit production system
A unit production system (UPS) is a computer-controlled production line.
It is a type of line layout that uses an overhead transport system to

move individual units from work-station to work station for assembly.


All the parts for a single garment are advanced through the production

line together by means of a hanging carrier that travels along an


overhead conveyor.
Production operations are completed without removing the parts from

the carrier.
Automated

materials

handling

replaces

the

traditional

system

of

bundling, tying and untying, and manually moving garment parts.


Electronic data can be collected from workstations, which provides

payroll and inventory data, immediate tracking of styles, and costing


and performance data for prompt decision.
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Sewing department
Production

system:

Modular

manufacturing system
1. Modular

manufacturing

groups

operators into teams, or modules.


2. The team works on one/a few garment
at

time

instead

of a

bundle

of

garments.
3. The

operators

stations

and

machines
familiar

as
with

stand

/sit

rotate

to

different

work,

becoming

they

multiple

at

their

steps

in

producing the garment.

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