Training and Developing Employees
Orienting employees
Why orientation is important
Using
orientation to reduce stress
The training process
Why the
training business is booming
The 5-step training & development process
Training and learning
Make learning meaningful
Make skills transfer easy
Motivate the learner
Legal aspects of training
Analyzing
training needs
Task analysis: assessing new employees training
needs
Performance analysis: assessing current
employees training needs
Traditional training
methods
On-the-job
training
Step 1 prepare the learner
Step 2 present the operation
Step 3 do a tryout
Step 4 follow up
Apprenticeship
training
Informal learning
Job instruction
training
Lectures
Programmed learning
Audiovisual tools
Simulated training
Projective techniques
THEMATIC APPERCEPTION TEST
(PROJECTIVE TECHNIQUE)
RORSCHACH INKBLOT
TEST
Electronic training
Computer-based
training
Electronic performance support systems (EPSS)
Distance and internet-based training
Tele-training
Videoconferencing
Training via the internet
Learning portals:
A web site that acts as a central directory/repository for
various types of learning and training materials used by
learners is known as a learning portal
Training for special purposes
Literacy
training techniques
Training for global business
Diversity training
Customer service training
Teamwork training
Providing lifelong learning
Managerial development & training
What
is management development?
The new leadership development methods
Managerial on-the-job training
Job rotation
Coaching/understudy approach
Action learning
Research insight
Managerial development & training
(Cont.)
Off-the-job training & development techniques
Vestibule
training
Outside seminars
University-related programs
Managerial development & training
(Cont.)
Role
playing
Behavior modeling
Corporate universities and in-house development
centers
Executive development in global companies
Evaluating the training effort
Designing
the study
Training effects to measure
Summary