MANAGEMENT
INFORMATION
SYSTEMS
A N OPE N IN G R E MA RK
INFORMATION
AGE
W H E RE K NOW L E DGE IS POW E R
Think about our
major
Knowledge Worker
Why bother?
MIS is an IEs backbone to ERP systems.
Every IE needs access to operations
database for processes improvements, time
standards for capacity and headcount
calculation, accounting data for cost-benefit
analysis. Understanding how MIS works and
how different users inputs are used by
other departments, its effects/impact to
operations,
its
maintenance,
updates
requirements, audit trails and other system
activities are key to operations management
and
engineering.
Engr. Andre Lim
People. Technology.
Information
Management Information Systems!
Deals with the planning for, development,
management, and use of information technology tools
to help people perform all tasks related to information
processing and management.
People. Technology.
Information
Competitive Advantage!
We live in a dynamic, fastpaced, and changing
economic environment
As we enter todays economic
environment, we must
Know our competition
Know our customers
Work closely with our business partners
Know how each and every part of our
organization works together
Todays Economic
Environment
W H AT S H A PPE N IN G ?
The E.CONOMY
Electronic Commerce! is
commerce accelerated and
enhanced by information
technology, in particular, the
internet
Telecommuting & Virtual Workplace
The NOW Economy
Is characterized by the
immediate access customers
have to the ordering of
products and services
The GLOBAL Economy
Operate without regard to
physical and geographical
boundaries
The DIGITAL Economy
DATA VS INFORMATION
DEFINITION
DATA!
-Are raw facts that describe a particular phenomenon
Information-Data that have a particular meaning within a specific
context
SIGNIFICANCE
DATA- Data by itself is not significant
Information- Information is significant by itself
EXAMPLE
DATA- Price of Popcorn
Information- Current temperature in the context of what to wear
BASICALLY
Information! is processed data in a
meaningful fashion
PERSONAL DIMENSIONS OF INFORMATION
Time
Location
Form
TIME DIMENSION
Access to information when you need it
Having information that describes the time period youre
considering
LOCATION DIMENSION
Access to information no matter where you are
FORM DIMENSION
having information in a form that is most usable and
understandable
accuracy
BASICALLY.
Information you provide to your customers should be
Timely and describes the appropriate time
dimension!
accessible from anywhere
Usable and free of errors
The World is Flat
U.S. multinational corporations, the big brand-name
companies that employ a fifth of all American workers
cut their work forces in the U.S. by 2.9 million during the
2000s while increasing employment overseas by 2.4
million.
LANGUAGE BARRIERS ON THE INTERNET
LANGUAGE BARRIERS ON THE INTERNET
LANGUAGE BARRIERS ON THE INTERNET
LANGUAGE BARRIERS ON THE INTERNET
LANGUAGE BARRIERS ON THE INTERNET
FOUR LEVELS OF AN ORGANIZATION
1st level- Strategic Management
2nd Level- Tactical Management
3rd Level- Operational Management
4th Level- Nonmanagement Employees
STRATEGIC MANAGEMENT
TACTICAL MANAGEMENT
OPERATIONAL MANAGEMENT
NONMANAGEMENT EMPLOYEES
CONTEXT: SCHOOL/ UNIVERSITY
Strategic Management-President/Vice Presidents
Tactical Management- Dean
Operational Management- Department chairs
Nonmanagement Employees- Teachers
FLOWS OF INFORMATION
Upward flow
Downward flow
Horizontal Flow
Outward Flow
UPWARD FLOW
DOWNWARD FLOW
HORIZONTAL FLOW
OUTWARD FLOW
INFORMATION GRANULARITY
Coarse Granularity!
Fine Granularity!
WHAT INFORMATION DESCRIBES
Internal
External
Objective
Subjective
CONTEXT: BANK DECIDING ON WHAT
INTEREST RATE TO OFFER
Internal Information- How many customers can afford
External Information-What other banks are offering
Objective Information-What is todays prime interest rate
Subjective Information-Interest projections
People As a Key Resource
People!
-single most important resource in any
organization
w/out people
Set goals
Carry out task
Make decisions
Serve customers
Information Technology!
-it is a mind support tool set
Technology-literate Knowledge
worker
- a person who knows how and
when to apply technology
Information-Literate Knowledge
Worker
- Knows what information they need
and
knows how and where to
obtain them
Technology is not a
Panacea
Ethics!
-the principles and standards that
guide our behavior towards other
people
INFORMATION TECHNOLOGY
AS A KEY RESOURCE
CATEGORIES OF
HARDWARE
Input Device
Output Device
Storage Device
Central Processing Unit (CPU)
-Random Access Memory
Telecommunication Device
Connecting Device
TWO TYPES OF SOFTWARE
Application Software!
System Software!
Operating System Software
Utility Software
DECENTRALIZED COMPUTING!
Computer systems in different locations.
Organization splits computing power and locates it in functional
business areas as well as on the desktop of knowledge workers
Internet is a decentralized computing environment
SHARED INFORMATION
an organizations information is
organized in one central location,
allowing anyone to access and use it as
he or she needs to
Most business organized information in
the form of a database
Roles and Goals of IT
Increase Employee Productivity
Enhance
Decision Making
Roles and Goals of IT
Improve Team Collaboration
Create business
partnerships and alliances
Roles and Goals of IT
Enable global Reach
Facilitate Organizational
Transformation
